Rules: 1st person to name all team members in a picture gets entered into the drawing. Once we reach 10 correct answers, we'll pick one winner for a GLPS team pizza party with drinks - delivered to your door by Domino's. All parties must be for retail LP or AP teams. Submit your answers here.

Visit Memory Lane - see previous pics

 

Organized Retail Crime - The Great Debate

John Matas, Corporate Principal - Fraud & Profit Protection
Millie Kresevich, Director of Asset Protection
Scott Sanford, Director of Loss Prevention

Filmed in January 2016 at the Daily's 'Live in NYC at the NRF Big Show 2016' event

How big is the ORC problem and how should it be defined? How accurate is the $30 billion estimate? What are the implications of the NRSS' finding that external theft has surpassed internal theft for the first time ever? And how are the current decriminalization trends going to impact ORC long-term? Three senior LP/AP leaders -- John Matas, Millie Kresevich, and Scott Sanford -- join us to tackle these complex questions.

Episode Sponsored By


 

Ransomware Hit ATM/POS Giant Diebold Nixdorf
Diebold Nixdorf, a major provider of ATMs and payment technology to banks and retailers, recently suffered a ransomware attack that disrupted some operations. The company says the hackers never touched its ATMs or customer networks, and that the intrusion only affected its corporate network.

Cincinnati-based Diebold is currently the largest ATM provider in the United States, with an estimated 35 percent of the cash machine market worldwide. The 35,000-employee company also produces point-of-sale systems and software used by many retailers. krebsonsecurity.com

Does Your Security Awareness and Training Program
Account for Remote-Work Environments?
As businesses transition to remote work and many employees adjust to working from home, organizations need to stay focused on people-centric security. People-centric security places the employee in the center of security measures and is designed to reduce the risk of human error. As bad actors transition away from malware-based attacks to more targeted, social engineering-based attacks that reach insiders directly, it is increasingly critical that organizations understand and address the risk of human error on the job.

The deviation to remote working means organizations are opening up or extending their traditional corporate boundaries to home networks. To threat actors, this means their attack surface area has been significantly increased, and it is now easier to influence insiders to make mistakes. To help combat this broader risk, organizations should remind employees that they are not in a secure shell where all the necessary protections are in place for them.

What You Need to Build a Continuously Adapting, People-Centric Security Awareness & Training Program: securityintelligence.com

Network Security Risks Stemming From an Increased Mobile Workforce
With millions of workers in the US and worldwide now being forced to work from home, they are more exposed than ever to network security risks.

During the current crisis, many have been forced to immediately transition to decentralized networks and working practices.

Increased Attack Surface Area  networkcomputing.com

Autonomous Delivery's Viability Grows

The COVID-19 pandemic could be the catalyst for widespread adoption

As consumers demand more convenient fulfillment while technology improves and costs fall, the prospect for autonomous delivery is growing. The implications of the COVID-19 pandemic could create a perfect storm of factors that finally make things like drones and delivery robots ripe for adoption.

No one is certain what the "new normal" will look like, but many agree that greater social distancing could be a part of our future. Fewer people in stores, more use of online ordering and the desire to increase contactless fulfillment will increase the viability of autonomous robots. While many retailers have been looking to robots to address what they see as a temporary issue, many analysts believe long-term behavioral changes in consumers could make autonomous delivery a permanent fixture in the retail world.

Retail use cases

Many large retailers are testing some form of autonomous delivery. Walmart and The Kroger Co. are both testing the Nuro self-driving robot to deliver groceries. The compact vehicle operates like a small, driverless car with four cargo holds and can transport everything from groceries and food to retail products and dry cleaning.

Retailers are testing drones and aerial robots as well. Walgreens announced last fall it was testing on-demand delivery service with Alphabet's drone concept Wing in Christiansburg, Va. CVS, with UPS, plans to begin offering prescription drug delivery via drone to a retirement community in Florida. And, in late March, Amazon hired a former Boeing executive to manage the Prime Air drone business, a sign many analysts take as a big step toward making the idea a reality.

No-contact fulfillment | Long-term behavioral changes | nrf.com


Watch How Coronavirus-Tracking Apps Work

Welcome to Covid Trail:
A Game About Contact Tracing

Public health authorities, developers and tech companies are working on apps to help us keep track of who we came in contact with and where we've been to aid in Covid-19 contact-tracing efforts. WSJ's Joanna Stern explains the technologies using an 8-bit video game. wsj.com
 

6 Security Threats E-Commerce Businesses Frequently Face
Contrary to what many expect, most e-commerce security threats do not require use of groundbreaking technology on the part of the hacker. Most security threats only require a bit of social engineering and deception toward key people at the target organization.

1. Phishing attacks
Many e-commerce business owners aren't aware of how much of a threat phishing poses to their business, yet it is consistently one of the main ways hackers take over e-commerce sites.

2. Spam emails
Spam emails are also one of the major threats to e-commerce stores, and it is one of the major ways through which some of the attacks on this list are carried out.

3. Distributed denial of service (DDoS) attacks
A distributed denial of service attack, or DDoS attack, is an attack in which an attacker uses multiple computers to hit your server with fake traffic in order to make your website inaccessible, or unable to function properly, for legitimate users.

4. SQL injections
SQL injections are generally regarded as the most common form of cyber attack today, and e-commerce businesses aren't exempt.

5. Malware - 6. Credit and debit card fraud  learn.g2.com

Amazon Wins Business From Reluctant Brands After Virus Closes Stores

Before Pandemic, Nearly Half of Brands Didn't Sell Products on Amazon

With springtime orders tanking and bills piling up, Geckobrands has choked back its aversion to working with Amazon. "Our brand has to be more relevant on Amazon right now," says Geckobrands President Gabe Miller, whose company now sells 50% more of its products through the e-commerce giant. "Store traffic, whether the retailer is open or closed, is just so suppressed."

Before the pandemic, about 45% of brands didn't sell products on Amazon at all, according to a survey conducted by Feedvisor, which sells pricing software used by online retailers. And more than one-third said they didn't need Amazon to reach customers. Many brands and wholesalers kept Amazon at arms length because they were concerned it would squeeze their margins, collect precious customer data and copy their most popular products.

Consultants that help brands navigate Amazon's marketplace say the company is now attracting a broad range of vendors that before the outbreak sold everything from fishing gear and art supplies to clothing and beach totes at physical stores. Brands and wholesalers assume that many of their retail partners won't survive the pandemic, meaning Amazon will probably hang onto much of the new business. bloomberg.com

The Pandemic Economy: What are Shoppers Buying Online During COVID-19?

D&D Daily Survey:
How will COVID-19 impact Loss Prevention & Organized Retail Crime at your stores as the nation prepares to reopen?

The industry values your input! The D&D Daily wants to hear your thoughts as retail prepares to reopen following mass closures due to the COVID-19 pandemic.

Given the past seven weeks, we've all had a chance to think about what is going to happen as we reopen the doors, but are we prepared for the impact the pandemic will have on Loss Prevention and Organized Retail Crime?

What does ORC look like in the coming months? How are your stores preparing?

Click here to share your thoughts!