TMA Launches Newly-designed Learning Management System

The new TMATraining.org delivers increased ease of use and accessibility for users

August 31, 2021, McLean, VA - The Monitoring Association's (TMA) is pleased to announce the launch of its newly-designed learning management system, known as the TMA Learning Center or TLC. TMATraining.org features a dynamic, expanded training catalog and includes a topic-based index with full shopping cart capability and training management options through our popular training manager portal. The Continuing Education menu allows students to find courses recognized for CEUs by various state licensing boards.

Read more here
 

In Case You Missed it

A Global Survey of Retailers
 
Utilising and Controlling Self-scan and Pay Technologies (SCO)

The ECR Retail Loss Group has commissioned Professor Adrian Beck to carry out research focussed upon developing a better understanding of the ways in which retailers are addressing the issue of losses associated with Self-scan and pay technologies. As part of this work, Professor Beck is interested to hear from all retailers currently using these technologies.

This survey is focused upon understanding how retailers use various types of Self-checkout and Pay technologies (SCO) and the ways in which they are trying to manage the risks associated with them. If your company currently does not use any form of SCO systems, nor has any plans for using them soon, please do not respond to this survey.

This research is being undertaken by Professor Adrian Beck on behalf of the ECR Retail Loss Group, which is an independent body representing retailers and their suppliers. All the information collected will be stored securely and the results will only be published in aggregate form - no retailers will be identified. The results from this study will be made freely available.

Professor Beck would be extremely grateful if you could spend a few minutes completing an online survey: Click HERE to start the survey

To find out more about this research, please contact: Professor Adrian Beck:  bna@le.ac.uk
 

US: 40.3M Cases - 659.9K Dead - 31.1M Recovered
Worldwide: 219.4M Cases - 4.5M Dead - 196.2M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 306   Law Enforcement Officer Deaths: 367
*Red indicates change in total deaths

A Look Back at COVID-19's Retail & Consumer Impact
Retail, Consumer Behavior, Health & Safety According to First Insight

First Insight has produced an exclusive, highly detailed COVID-19 timeline infographic which depicts consumer sentiment and the retail sector

As part of their ongoing series of consumer studies, "The Impact of Coronavirus on Consumer Purchase Decisions and Behaviors," First Insight has produced an exclusive, highly detailed COVID-19 timeline infographic which depicts how consumer sentiment and the retail sector were affected by wider external events such as the spread of the pandemic, government mandates, closures, stimulus checks, the rise of the delta variant and other COVID-19-driven milestones.

Download to view the full infographic and for a deeper look at the retail industry, consumer behavior, health & safety as it relates to COVID-19.  businesswire.com

Click here to download the full infographic

Florida Businesses Fined for Asking to see Vax Proof
Ask for COVID vaccine proof, face a $5,000 fine in this state
Florida will start issuing $5,000 fines to businesses, schools and government agencies that require customers or visitors to show proof of a COVID-19 vaccination.

Republican Gov. Ron DeSantis signed a bill earlier this year that banned so-called vaccine passports. The fines will start Sept. 16 if people are asked to show proof of a vaccine. The law does not apply to employers that require vaccination of their staff.

The fines, however, will not be issued to cruise lines because of a federal court order that at least temporarily blocked enforcement of the law for that industry, according to an earlier statement from the governor's office. DeSantis is appealing that decision.

"We believe the ruling will be overturned upon appeal, and we are confident in the legal basis for Florida's vaccine passport ban," press secretary Christina Pushaw said in an email to the Orlando Sentinel on Aug. 24. orlandosentinel.com

South Carolina the New Hot Spot?
South Carolina tops nation in COVID-19 new cases per 100K people, report says
The New York Times is reporting that South Carolina has the highest number of new cases of COVID-19 per 100,000 people of any state in the country in the past week. The trends among new pediatric cases of COVID-19 are of particular concern to the state's Department of Health and Environmental Control.

Dr. Jonathan Knoche, DHEC medical consultant, said that, since Aug. 21, the 11 to 20 age group has recorded the highest number of new cases in the state. The second highest group are those 0 to 10 age group.

When asked what might account for South Carolina leading the nation in the number of new cases, Knoche said there was no clear explanation of why other states with a similar rate of vaccinations did not see such a surge. wyff4.com

42% Scared - 33%+ Looking - 80%+ Work Arrangements
Delta Variant Has Workers Worrying About Returning to Office

Four in 10 workers fear COVID-19 exposure.

As the Delta variant continues to proliferate and workers head into the Labor Day weekend, 42% of workers are worried about returning to the workplace for fear of contracting COVID-19, according to a new survey from the Conference Board of 2,400 workers. This marks a substantial jump from June 2021 when only 24% had that concern.

The survey findings also reveal that more than one-third of workers may leave their jobs within the next six months. The driving factor: a desire for flexible work arrangements. Indeed, 80% cite work arrangements as very important or important in their decision to leave their current job. Survey respondents rank a flexible work location as the most desired aspect of a new job, prioritizing it slightly over better pay and career advancement, the two traditional drivers of job changes.

Millennials are also more concerned than other generations about COVID exposure, job security, and mental health: Contracting: Women 48%, Men 37%

Workers, especially women and Millennials, continue to question the wisdom of returning to the workplace given the belief that productivity remained high while working remotely.

"The long-term effect of extended remote working arrangements has left its mark. Employees are much less willing to embrace the rigid, conventional work policies of the past about how and where work gets done," "Especially for women, to whom the bulk of caretaking and household responsibilities still, unfortunately, fall, the flexibility to choose what works best for them is critically important. We are starting to see companies with flexible work arrangements successfully attracting the top talent of their competitors who have adopted a more rigid stance. The challenge of attracting and retaining talent in a tightening labor market is only going to become more difficult." ehstoday.com

52% Mandates With 65% Returning in 2022
Most employers say vaccine mandates possible by end of year
A majority of U.S. employers - 52% - are planning or considering requirements for a COVID-19 shot by the end of the year, according to a survey released Wednesday by consultant Willis Towers Watson. That's more than double the 21% of companies polled that currently have some form of mandate.

The options vary, ranging from a strict order for all employees to limiting access to certain areas to inoculated workers. About 14% of respondents also said they are weighing a health-care surcharge for people who choose not to get the vaccine, while 1% are planning to impose one, according to the survey of 961 employers, conducted Aug. 18-25.

Walmart Inc., McDonald's Corp. and Walt Disney Co. are among companies requiring at least some employees get vaccinated before going to their workplaces.

The outcomes may not be clear for some time. The survey showed that 26% of employers don't expect a full return to the office until the first quarter of next year, while 39% said the delay likely will stretch until the second quarter. seattletimes.com

Enforcing Vaccine Mandates Is Messy Business

Companies find that setting vaccine policies is only the first step: 'There's 101 questions' when it comes to implementing new rules

Questions and complications are popping up as employees and managers apply the new rules to once-routine business activities such as travel, trade shows, office socializing and interactions with vendors and clients, executives say.

Many CEOs say they are fielding a stream of hard-to-answer questions from employees who are hesitant to get shots or asking for exemptions.

Some staffers asked if they could show proof of a negative test to opt out of the vaccine requirement. (They can't.) Others inquired whether vaccination was a condition of employment (It isn't.), if the mandate would be permanent, or if the unvaccinated would ever be able to enter the building in the future.

Some unvaccinated employees asked whether they could visit the office of a client that doesn't require vaccinations, arguing, "Why can't I go to that customer meeting if they don't care?"

UKG has generally told employees that they can't participate in meetings or group functions if they aren't vaccinated, and has provided virtual alternatives. The company will now allow unvaccinated employees to travel to a customer site by themselves if a client requests a visit and doesn't have a policy requiring vaccinations. wsj.com

Retailers Saying: Delta Variant Causing More Staffing Issues Than Pandemic's 1st & 2nd Waves
Texas retailers' outlooks weakened in August on pace with the spike in the virus variant even though sales rebounded at the fastest rate since April, according to a survey from the Federal Reserve Bank of Dallas.

Staffing shortages, quarantines and supply chain issues are weighing on the retail industry, which has become more resilient throughout the pandemic, she said.

Retail sales rebounded in August and are well above average, Kerr said. "But unfortunately there's a major headwind of labor shortages. They aren't seeing relief."

Retailers said the lack of applicants is as big of an issue as it was in April when they thought supplemental unemployment benefits were keeping applicants home.

"Then came the delta variant, which has caused absenteeism to spike as parents and caregivers have to be quarantined with household members," Kerr said.

When Texas retailers were asked to pick three primary factors restraining their company's revenues, supply-chain disruptions received the highest response of almost 74%, followed by weak demand (26%) and limited operating capacity due to staffing shortages (24%). dallasnews.com

Customers See It Coming
Americans Are Stocking Up on Toilet Paper Again

Several retailers said is limiting shipments of paper products to stores.

The situation isn't as dire as it was early in the pandemic, when panicked customers cleared shelves as they stockpiled large quantities of paper towels and toilet paper, according to industry data, manufacturers and retailers. wsj.com

Study finds low rate of COVID-19 "breakthrough" infections, fewer symptoms in vaccinated people
 

Hurricane Ida's Impact Continues

Deadly Flooding in NYC, NJ & PA - $18B in Damages - Storm Preparedness

'State of Emergency' in NY & NJ as Ida Pummels Northeast
Ida Causes Massive Flooding, Killing at Least 17 in Northeast

Post-tropical cyclone drops more than 3 inches of rain in an hour in New York City

At least 17 people died in New York City, New Jersey and Pennsylvania as the remnants of Hurricane Ida pummeled the Northeast, causing record-breaking rainfall, tornadoes, flash floods and power outages.

Hundreds of stranded New York City residents had to be rescued from cars and subway trains caught in the floods late Wednesday into Thursday, New York City Mayor Bill de Blasio said. Nine people died from flooding in the city, including eight in basements of residential homes, city officials said.

New York state and city officials said they were assessing the damage and called the speed of the rainfall unprecedented.

The torrent left New York City largely at a standstill, with most subway service limited, delayed or suspended, and a citywide travel advisory in effect. The city is urging people to avoid non-emergency travel. Power was knocked out for more than 200,000 customers in Pennsylvania, New Jersey, New York and Connecticut.

The New York Police Department said Thursday morning that the death toll from the flooding had risen to eight people in the city. In every case, police said, officers were responding to calls about flooding. Most of the deaths as of Thursday morning were reported in Queens.

The rain came as the remnants of Hurricane Ida interacted with a frontal system over the Mid-Atlantic and Northeast. Ahead of the deluge, the Weather Service had declared a rare "high risk" of excessive rainfall from southern and eastern Pennsylvania through New York City into Connecticut. nytimes.com wsj.com washingtonpost.com

Businesses & Homes Rebuild
Hurricane Ida Damage to Cost Insurers Close to $18 Billion
Hurricane Ida, which swept through Louisiana with some of the strongest winds ever to hit the state, knocking out power to millions of homes and businesses, is estimated to have caused almost $18 billion in damage that'll be covered by insurers, according to one risk-modeling firm.

Karen Clark & Co. estimates that the bulk of the insured losses occurred in the U.S., with just $40 million of covered damage in the Caribbean. The estimate includes privately insured damage to vehicles, houses and commercial and industrial properties, but does not include boats, offshore properties or National Flood Insurance Program losses.

Ida pummeled Louisiana with maximum sustained winds of 150 miles per hour (240 kilometers per hour) when it made landfall in the U.S. near Port Fourchon, Louisiana, according to Karen Clark & Co. Those winds took down trees and power lines and damaged schools, hospitals and other buildings, including complete roof and wall collapses in some cases. Analysts had said earlier they expected insured damages to range from $15 billion to $20 billion.

Clean-up may become even more costly, with insurance ratings firm A.M. Best warning that a surge in demand could increase losses "meaningfully." While expenses normally climb after a hurricane, insurers will also be contending with higher costs broadly, with the consumer price index climbing. bloomberg.com

Climate Change Ruining Disaster Prep?
We're Hitting the Limits of Hurricane Preparedness

Cities simply don't have enough time to run from a storm like Ida.

Climate change has a subtle influence on hurricanes: They seem to be getting wetter and more intense, but not necessarily more frequent. Scientists are confident that global warming is increasing rainfall from major tropical cyclones, just as it is increasing precipitation amounts from all types of storms. Scientists have observed that tropical cyclones are generally getting stronger worldwide as well.

A growing share of hurricanes are Category 3 or greater, according to the most recent report from the Intergovernmental Panel on Climate Change. But some researchers also believe that more hurricanes are following the pattern taken by Ida and getting significantly stronger in the hours before landfall.

If rapid intensification becomes more common, as Emanuel fears, then officials will find it harder to make good judgments about hurricanes. If major hurricanes can form in less than 72 hours, but local governments need more than 72 hours to prepare and evacuate, then we're running up against the physical limits of hurricane preparedness. theatlantic.com

Hurricane Ida's destruction revealed in before-and-after satellite images
 

White Collar Crime

After Start-Up 'Beyond Meat's' 3rd Party Developed Successful Flagship Product
They Dumped Partner & Took Partner's Trade Secrets To Other Manufacturers
Did Beyond Meat's CEO Delete 17 Months of Text Messages That Disappeared?

Court Rules Food Safety Fraud Claim on Beyond Meat and Upper Management
To Proceed
The Superior Court of California ruled fraud claims on Beyond Meat and their upper management can move forward. Fraud claims regarding Beyond Meat's doctored food safety report and contract claims will proceed to a public trial.

Members of Beyond Meat's senior management team, namely its former chief financial officer Mark Nelson, its senior quality assurance manager Jessica Quetsch and its director of operations Anthony Miller, are being sued for fraud. The fraud claim alleges Beyond Meat deliberately altered and excluded important information from their food safety consultant's report on their facility which was then sent to Don Lee Farms.

Don Lee Farms is also seeking, among other things, the appointment of an independent forensic examiner to assess the potential deletion of text messages by Ethan Brown, Co-Founder and CEO of Beyond Meat. The motion filed stated that Beyond Meat outright ignored the court Order requiring it to provide the text messages of Mr. Brown. The Court ordered Beyond Meat to provide an explanation for "the 17 months for which [Beyond Meat CEO] Ethan Brown has produced no text messages as well as the missing text messages evidently sent or received but not produced."  Continue Reading

Amazon's new union battle: Teamsters go local to snarl expansion
In June, the International Brotherhood of Teamsters, one of the nation's largest and most influential unions, vowed to make organizing the Amazon.com Inc workforce a top priority.

Two months later, details of the Teamsters' ground game are starting to take shape, Reuters has learned from interviews with local union leaders. While organizing workers is the ultimate aim, the short-term strategy is one of disruption.

Over the past year, the Teamsters have raised concerns about Amazon at local government meetings in at least 10 communities, leading to the scrapping of projects and the rejection of a tax break, as well as resolutions calling on the company to meet local labor standards, according to a Reuters tally.

From Fort Wayne, Indiana, to Oceanside, California, the Teamsters are popping up in city halls around the country, joining forces with community groups as they seek to persuade local officials to ask more of the tech giant or reject its expansion plans outright. They are training members at logistics companies on how to talk to Amazon drivers about the benefits of unionizing.

Taken together, these early moves show the Teamsters are tapping into their network of more than 1 million members to take on Amazon at the local level. The escalating push suggests that while Amazon earlier this year fended off an attempt by the Retail, Wholesale and Department Store Union (RWDSU) to organize workers in Bessemer, Alabama, the fight with organized labor has only just begun, and it is being waged across the country. reuters.com

Editor's Note: And who's behind the Starbuck's Buffalo Union push?

The Next Trend?
Can 14 and 15-year-olds solve the labor shortage?
At a McDonald's in Medford, OR, a ginormous banner, "Now Hiring 14 and 15-year-olds," has drawn nationwide media attention and a healthy amount of applicants amid the country's labor crisis.

Raising the location's minimum pay to $15 still left a shortfall in scheduling, but the sign brought in 25 applications within two weeks.

There are always staffing issues, but this is unheard of," Heather Coleman, the McDonald's proprietor. "[14-year-old and 15-year-old workers] have been a blessing in disguise. They have the drive and work ethic. They get the technology. They catch on really quickly."

The move comes as fast food chains have been closing dining rooms and shortening hours due to staff challenges that are also being felt by retailers.

An article from Raleigh's WRAL from January of this year listed Chick-fil-A, Dairy Queen, McDonald's, AMC Theaters and Kroger among those sometimes hiring 14 to 15-year-olds, although they may limit their roles. Kroger, for instance, hires 14 to 15-year-olds as baggers, shelf-stockers and prep-pickup order takers.

Hiring young teens would require changes for many chains. Walmart, Target, Best Buy, CVS, TJX and Home Depot welcome hires at the age of 16, Kohl's at 17, and Macy's, Costco and Urban Outfitters at 18.

Food establishments and retailers could face accusations of child abuse with younger hires. A popular Reddit post on the Medford McDonald's hires was entitled, "Because if adults won't work for you, take advantage of some great child labor." retailwire.com

Editor's Note: The LP interview and even the investigation takes on a totally different approach and concerns.

Talk About a Zoom-Bomb
Zoom-call blunders led to someone getting axed, 1 in 4 bosses say
Nearly one in four executives have fired a staffer for slipping up during a video or audio conference, and most have levied some sort of disciplinary action for gaffes made in virtual meetings, a survey of 200 managers at large companies found. The survey, commissioned by Vyopta Inc., which helps companies manage their workplace collaboration and communication systems, also found that executives don't fully trust a third of their staff to perform effectively when working remotely.

The pessimistic findings illustrate how workers are still getting accustomed to working remotely, which has become commonplace during the Covid-19 pandemic. Daily participants in Zoom calls surged from 10 million a day at the end of 2019 to 300 million in April 2020, the conferencing company has said, and in recent weeks many companies have pushed back their plans to return to offices due to the delta variant's spread.

Virtual-meeting miscues include joining a call late, having a bad Internet connection, accidentally sharing sensitive information, and of course, not knowing when to mute yourself. The slip-ups can hurt businesses, leading to client defections, lost sales opportunities or missed deadlines, the survey found. dailynews.com


Quarterly Results
Signet Jewelers Q2 comp's up 97.4%, ecommerce sales up 24.5%, total sales up 99.4%

Five Below Q2 comp's up 21%, net sales up 51.7%

American Eagle Q2 consolidated store revenue up 73%, digital down 5%, net revenue up 35%
   Aerie revenue up 34%
   Eagle revenue up 35%

Chewy.com net sales up 26.8%

PVH Q2 Direct to Consumer (DTC) sales up 19%, Wholesale up 77%, revenue up 46%
   Tommy Hilfiger sales up 41%
   Calvin Klein sales up 56%
   Hermitage Brands sales up 37%

Costco August comp's up 9.1%, E-commerce up 1.8%, sales up 14.2%
Costco Q4 comp's up 9.4%, E-Commerce up 8.9%, sales up 15.5%

Caleres Q2 Famous Footwear comp's down 1.1%, FF Sales up 35.8%, consolidated net sales up 34.7%
Caleres Q2 Brand Portfolio comps up 16.3%, BP sales up 30.2%, DTC sales represented 79% of total net sales
 

Senior LP & AP Jobs Market

VP of Risk Management and Safety job posted for Bowlero Corporation in Mechanicsville, VA
The VP of Safety and Risk Management is responsible for management of Bowlero Corporation's total cost of risk through the planning and execution of claims management activities, loss control and prevention programs, and insurance program design and placement. The position's responsibilities include the preparation of reports that will make the company's senior management aware of the information needed to facilitate effective decision making. bowlero-corporation.talentify.io

Area VP job posted for Securitas in Cincinnati, OH
Provides strategic direction and leadership to assigned Area. Ensures that Branches within Area achieve short- and long-term revenue growth and profitability goals. Directs and coaches Branch Managers in Securitas business management philosophy. Facilitates client retention, service expansion, and delivery of quality services. Ensures that Area's operational and administrative management services are effective, timely and efficient. ekaw.fa.us2.oraclecloud.com

Director of Loss Prevention job posted for Ashley Furniture in Advance, NC
You will develop, implement and monitor policies, procedures and services related to all aspects of Security, Fire Detection, Suppression and Emergency Management services and incidents across all Company personnel and facilities. This position will provide education, training and advice to corporate management, location management and employees regarding Loss Prevention issues. The Director of Loss Prevention will establish and maintain department strategies aligned with corporate goals and objectives. ashleycareers.ttcportals.com

Director Asset Protection & Safety job posted for Weis Markets in Sunbury, PA
The role of the Director of Asset Protection & Safety is to lead Weis Markets' Asset Protection team in the development, implementation and sustainability of all Asset Protection programs. Follows-up on the implementation and execution of programs and procedures as directed through store operations. Appraises and evaluates the results of shrink related program on a regular basis and oversees mitigation efforts to reduce loss. Oversees all retail store Asset Protection programs and staff. jobs.weismarkets.com

Director, Organizational Safety & Security job posted for Ross Stores in Dublin, CA
The Director of Organizational Safety and Security is responsible for promoting the Loss Prevention key objectives through ensuring the safety, security, and protection of company assets within the corporate environment. This position will effectively lead, manage and support the security and life safety program for the corporate offices to include physical security, fire and life safety, alarm response, access control, visitor's control, CCTV, etc. indeed.com

AP Supply Chain Director (Midwest & West Coast) job posted for CVS Health
in Conroe, TX
As the AP Supply Chain Director you will be responsible for the development and implementation of various AP policies and programs designed to safeguard personnel, property, merchandise, facilities and other assets. You will be responsible for the development, coordination and communication of Asset Protection policies and support of safety programs are critical responsibilities that must be carried out with a global perspective conducive to CVS operating philosophy. jobs.cvshealth.com

Associate Director, Loss Prevention job reposted for Chewy in Wilkes-Barre, PA
Chewy is hiring an Associate Director, Loss Prevention to report directly to the Director, Safety and Loss Prevention. This position is responsible for planning, directing, and coordinating the protection, safeguarding, and security of company assets and employees with a focus on all channels of commerce and LP operations. careers.chewy.com