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George Lembessis named Divisional Vice President, Asset Protection for Hudson's Bay Company
Before joining Hudson's Bay Company as Divisional Vice President, Asset Protection, George spent a short period of time with Holt Renfrew in Loss Prevention & Risk Management. Prior to that, he spent nearly four years with Ascena Retail Group as Regional Asset Protection Manager. Earlier in his career, he held LP roles with The Body Shop, Gap Inc./Old Navy, and Guess. Congratulations, George!

Bernard Brown named National Accounts Program Manager for ADT Commercial

Before joining ADT Commercial as NAI Program Manager, Bernard spent more than 18 years with Belk, most recently serving as the Director, Asset Protection - Stores. During his time with Belk, he served as Sr. Director, Asset Protection West Division, Director of Loss Prevention Southern Division, and Regional LP & Operations Manager Atlanta, among other roles. Earlier in his career, he spent six years with Lowe's. Congratulations, Bernard!

Colin Gubernick named Corporate Investigations Coordinator for Burlington Stores

Before joining Burlington as Corporate Investigations Coordinator, Colin spent nearly eight years with ShopRite as District Risk Management Supervisor (2 years), Senior Investigator, Risk Management (4 years) and Loss Prevention Detective (2 years). Prior to that, he spent a year with Kohl's as a Loss Prevention Officer. Earlier in his career, he held LP/security roles with Kmart and Securitas. Congratulations, Colin!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position






Learn Daily, Practical Solutions for Health & Wellness with PPS

PPS teams up with the Loss Prevention Foundation
& Movement Rx to offer 2 free webinars!

Product Protection Solutions' (PPS) is partnering with the Loss Prevention Foundation (LPF) and Movement Rx to give back to the loss prevention community.

Attend this 2-part webinar series on Thursday, February 25, and Thursday, March 4, at 1:00 P.M. EST. Learn new ways to improve and maintain your health and wellness by registering for LPF's live webinar sponsored by PPS.

The webinars will:
• Provide everyday tools and knowledge on living a healthier, better life.
• Help uncover the cause of lower back, shoulder, and knee pain.
• Create a safe and progressive do-it-yourself program to help resolve physical pain.

Register for 2/25 webinar on 'Working From Home: How to Get Employees Happier & Healthier'

Register for 3/4 webinar on 'Happy Retail: Simple Tools to Improve Employee Physical & Emotional Health'

Tim Gates, Senior Vice President in Business Development at PPS, said, "One part of PPS's mission is to protect our customer's bottom line, and that extends to their employees. The health and wellness of the loss prevention team can impact how well and effective jobs are performed. By providing the LP team with solutions for physical ailments will have a positive impact on their mental wellbeing." Read More Here


Read more in today's Vendor Spotlight below

Protests & Violence

Security industry sees 32 deaths in first five weeks of 2021

24 Covid-Related Deaths, 6 Homicides, 2 Fatal Accidents

Just five weeks into the new year, and the private security industry has already seen 32 security officer deaths. Of these, 6 have been reported to be homicides with four of them still unsolved.

Once again, a large number of deaths continue to be identified as Covid-19 related. As of today, 24 deaths have been counted a such.

Two other security officers have also died in accidents. privateofficer.com

Sacramento mayor condemns protesters who vandalized his Pocket neighborhood home
Sacramento Mayor Darrell Steinberg on Monday condemned a group of left-wing protesters who threw rocks at his house in the Pocket neighborhood.

More than 80 Sacramento Police Department officers monitored about 50 protesters who participated in the protest criticizing the city's handling of homelessness amid the coronavirus pandemic. Officers did not make any arrests during the protest. sacbee.com

COVID Update

US: Over 27.7M Cases - 476K Dead - 17.5M Recovered
Worldwide: Over 107M Cases - 2.3M Dead - 79M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 274   Law Enforcement Officer Deaths: 235
*Red indicates change in total deaths

Coronavirus in the U.S. - Latest Case Count

ASIS Foundation Awards More Than 100 COVID-19 Support Grants
ASIS International, the world's largest association for security management professionals, today announced that since the launch of the program in November 2020, the ASIS Foundation has awarded more than 120 COVID-19 Support Grants to its global membership. The ASIS Foundation Board of Trustees approved $100,000 in grants to be awarded to ASIS members in need, encouraging individuals who had been financially impacted by the pandemic to apply for a grant to renew their ASIS membership free of charge or to receive a complimentary online certification study program. This program will continue through March 2021. asisonline.org

CDC Urges States Not to Ease Up on Precautions Because of New Variant
New variants threaten to reverse progress against COVID-19
The rise of more contagious variants of the coronavirus are threatening an encouraging trend of falling COVID-19 cases across the country.

New U.S. cases of COVID-19 on Sunday dropped below 100,000 for the first time since November, a hopeful sign after a brutal post-Thanksgiving period that saw cases, hospitalizations and deaths spike.

Health officials are urging the public and governors not to ease up on precautions despite the somewhat improved situation, given that measures like wearing a mask and distancing from others are even more important when the virus is more contagious.

In addition, while the trend is going in a positive direction, the levels of cases, hospitalizations and deaths are still much higher than either of the previous peaks in the spring and summer of last year.

There were 96,000 new cases on Sunday, according to the COVID Tracking Project, down from a peak of almost 300,000 in early January. But that is still far above any level experts would consider a goal. It is still higher than the peak of cases over the summer, for example, which was about 75,000 cases per day.

Roughly 3,000 people are dying every day from the virus, and about 80,000 are in the hospital with COVID-19.

The governor of Iowa lifted coronavirus restrictions. These cities are keeping them anyway.

Asked about Iowa's decision, Centers for Disease Control and Prevention (CDC) Director Rochelle Walensky on Monday urged states not to lift precautions, in part citing the rise of new variants of the virus.

A study released Sunday found that the variant is doubling every 10 days in the U.S. and will likely become the dominant strain in many states by March. thehill.com

Administration Focused on Testing & Vaccinations
Not to say anything about more regulations

Employers Should Monitor Changes to COVID-19 Testing Guidelines
Employers may struggle to keep up with evolving COVID-19 testing and safety guidelines as the pandemic persists. So it's a good idea to check frequently for updates at the federal, state and local levels. Here are some key compliance tips for employers.

Look for New Federal and State Directives

In a recent executive order, Biden established the COVID-19 Pandemic Testing Board and a Public Health Workforce Program. Among other objectives, the order aims to "expand equitable access to COVID-19 testing" and "identify barriers to access and use of testing," particularly for health care and other essential workers, and in at-risk settings such as schools, long-term-care facilities and food-processing plants.

The order suggests that tests should be provided free of charge to certain populations, and that employer-sponsored health insurance plans should be reviewed to clarify COVID-19 testing coverage requirements.

However, the new directives don't make many changes to how employers should manage their COVID-19 testing programs. So anti-discrimination guidelines from the Equal Employment Opportunity Commission (EEOC) and testing protocols from the U.S. Centers for Disease Control and Prevention (CDC) will remain in place.

Create a COVID-19 Testing Program

"Employers should think through the mechanics of how the testing is going to take place," Diamond said. Are they going to send employees test kits, perform nasal swabs onsite or at approved testing centers, or ask workers to arrange the testing on their own and provide the results?

Employers should review their contracts with testing partners to ensure that they include strong information-security standards and address the risks associated with a security breach, Gordon said. Editors Note: Don't forget cybersecurity here!

Looking Ahead

The Biden administration is focused on rapid tests, which may provide a faster and less expensive alternative to molecular tests (such as the RT-PCR tests) that are sent to a lab. But the accuracy of rapid tests is still under review.

Additionally, the Occupational Safety and Health Administration (OSHA) is likely to issue an emergency temporary standard on COVID-19 and the workplace. shrm.org See Below Article

New Emergency Standards Coming March 15th?
Workers' group slams OSHA, demands tougher COVID-19 standards
A national worker safety organization criticized the federal government yesterday for not protecting workers from the spread of COVID-19 on the job, and demanded the Occupational Safety and Health Administration (OSHA) implement an emergency temporary standard to combat the problem.

"The sad truth is that during the COVID-19 pandemic, OSHA and our federal government has failed us," said Jessica Martinez, co-executive director of the National Council for Occupational Safety and Health, on a Zoom call with reporters where she unveiled an eight-part agenda to keep workers safe.

The call came just four days after OSHA, under President Joe Biden's new administration, issued clarified guidance to combat COVID-19 in the workplace. The president also directed the agency to reconsider its earlier decision to forgo emergency temporary standards - which would provide uniform, enforceable mandates for all workplaces nationally - and if it decides to such issue standards, to implement them by March 15. hrdive.com

10K National Guard - 200 Teams - Mass Vaccination Sites - 6,500 Pharmacies
The Vaccination Plan Continues to Evolve
Florida announced last week that it is expanding its program through more Publix locations as well as those operated by Fresco y Mas, Walmart and Winn-Dixie. A total of 6,500 pharmacies across the U.S., including those operated by Costco, CVS, Jewel-Osco, Kroger, Meijer, Rite Aid, Safeway and Walgreens, will get vaccines to immunize customers in groups prioritized by individual state governments.

The Biden administration's plan being debated in Congress would allocate funds to vaccinate individuals in traditionally underserved communities, organizing partnerships with community-based groups and local healthcare providers and deploying the Federal Emergency Management Administration (FEMA) to work with the National Guard and state and local teams. Mobile vaccination centers are also part of the plan to make sure that underserved urban and rural communities are not left high and dry. retailwire.com

Uber will offer free rides to Walgreens to expand Covid vaccine access
in underserved communities


NYC Starting to Wake Up As Employees Begin to Trickle Back
LVMH Tells Tiffany Staff to Return to Office Two Days a Week - Hybrid Schedule

Luxury giant wants New York City employees in office starting March 1 as it starts to integrate U.S. jeweler

Tiffany will join a small list of large New York companies that have required employees to return to the office, including JPMorgan Chase & Co. In Houston, Shell Oil Co. and some other energy companies brought back workers as early as May or June, only to send them home again amid coronavirus outbreaks.

Some companies that had hoped to bring employees back this spring are moving that target to late summer and beyond as Covid-19 case counts remain elevated. About 14% of New York City workers have returned, according to data from Kastle Systems, a security firm that has been tracking access-card swipes at offices.

The seven-day average of the percent of New York City Covid-19 tests that come back positive is 5%, according to state data, down from a recent high of 6.4% in early January. The World Health Organization recommends that positivity rates stay below 5% for at least two weeks before easing shutdown restrictions.

LVMH is taking workers concerns (Day-care issues, public transportation transmission concerns) into consideration and the safety of staff into account as it rolls out the hybrid policy, and employees will have the option of arriving late and leaving early, according to the memo.

Safety Rules: Employees will have their temperature checked upon entering the building, hand sanitizer will be placed throughout, masks are required and will be provided and social-distancing rules will be in effect. Conference rooms will be at half capacity and only two people will be allowed in elevators at the same time, according to the memo.

The back-to-work edict is in keeping with LVMH's policies for its other companies, which include Louis Vuitton and Dior, and its staff in France. LVMH's U.S. employees have been working with this hybrid model since September. The two-day-a-week hybrid schedule has been common in France. wsj.com

U.K. variant of the coronavirus spreads in California, sparking new concern
There are at least 693 cases in 33 states, with the highest numbers in Florida (201) and California (153).

The U.K. variant has been identified in San Diego, Los Angeles, Orange, San Bernardino, Alameda, San Mateo and Yolo counties.

Neither the South African variant nor a closely related variant first identified in Brazil, P.1, have been identified thus far in California. The P.1 variant has been identified in two people in Minnesota and one person in Oklahoma.

The currently available vaccines are believed to be highly effective against both the conventional variety of the coronavirus and the U.K. strain.

A travel advisory remains in effect in L.A. County, recommending against any nonessential travel 120 miles outside the county, especially for travel considered tourism or recreational in nature. Anyone arriving in L.A. County from other states or countries for non-essential travel must self-quarantine for 10 days after arrival. latimes.com

What to Expect From Travel in 2021
Grounded fliers should see plenty of change this year on prices, mask rules and rewards programs-if pandemic conditions improve

1. Get Ready for Prices to Zigzag
Airlines will respond to increases in demand for seats with higher prices much faster than they can get more flights into schedules. There's tons of pent-up demand, and when it spills out into bookings, prices in some markets will surge.

Downtown luxury business hotels will stay especially cheap, since their core business travelers won't be coming back in droves yet.

Summer Surge
Airlines are anticipating stronger demand for summer travel, but so far prices are pretty cheap.

2. Health Records Become a Standard Part of Flying
Expect health records to become mandatory for international air travel, just like passports.

3. The Frequent-Flier Free-For-All
There will be a mad scramble for top-level frequent-flier status in the second half of 2021. Expect airlines to offer expensive ways to purchase your status if you don't requalify.

4. The Mask Mandate Arrives

5. Recovery Starts Closer to Home
Domestic travel will be where airlines see some recovery this year. International travel will remain deeply depressed. wsj.com

McDonald's will pay employees to get vaccinated

As alcohol abuse rises amid pandemic, LA hospitals see a wave of deadly liver disease

Detroit expands COVID vaccine eligibility to include food workers & security guards


A Must Read: Great Story & History

NYC's Compstat & Predictive Policing - Transformed American Policing
The Story - The Impact - How Prevention Became the Driving Force

The black box of justice: How secret algorithms have changed policing
Crime prevention efforts increasingly depend on data analysis about neighborhoods. But there's a lot we don't know-and vast opportunities for bias.

The story of predictive policing begins in the 1990s with a process developed by the New York Police Department. Today New York is one of the safest big cities in America. In 2018, 289 people were murdered in the five boroughs. The city's murder rate-3.31 per 100,000 people-was the lowest measured in 50 years.

In 1990, it was a different city: 2,245 people were murdered, a rate of around 31 per 100,000. The city knew it had to get crime under control, but the police didn't have the right information.

In 1993, New York elected its first Republican mayor in almost 30 years-an ambitious former federal prosecutor named Rudy Giuliani. He ran a law-and-order campaign, and soon after taking office appointed Bill Bratton, formerly Boston's police commissioner, then head of New York City's Transit Police, to head the NYPD.

Bratton soon ran into a problem: he found that his new department had no focus on preventing crime.

Read the whole story

Commissioner Bratton spoke to the LP community at the Daily's
'Live in NYC at the NRF Big Show' event in 2016.

One for the Anti-Progressives Prosecutor Movement
Wonder if you get my drift here - Not everybody will

Court blocks some of Los Angeles DA's progressive policies
Los Angeles County prosecutors took the progressive new district attorney to court and won a ruling Monday blocking some criminal justice reforms he instituted to reduce prison sentences.

Superior Court Judge James Chalfant issued a preliminary injunction blocking some directives District Attorney George Gascon issued to end enhancements that can add years to prison sentences.

Gascon said he would appeal.

Gascon took office in December and immediately put in place reforms that he campaigned on, such as vowing not to seek the death penalty, not prosecute juveniles as adults and ending the use of sentencing enhancements that trigger stiffer sentences for certain elements of crimes, repeat offenses or being a gang member. Gascon has argued that enhancements don't make communities safer.

Career prosecutors took the unusual step of suing their new boss. They claimed the directives violated state law, their oath of office and ethical and professional obligations.

"The court ruled as we expected in holding that the district attorney cannot order his prosecutors to ignore laws that protect the public from repeat offenders," the union said in a statement. "The court ruled that the district attorney's policy violated the law to benefit criminal defendants and ordered him to comply with the law. This ruling protects the communities which are disproportionately affected by higher crime rates and those who are victimized." fox40.com

BOPIS Fraud Crimewave
Time for retailers to focus on the digital-physical curbside crimewave

Reports of the retail industry's death have been greatly exaggerated. While COVID-19 ravaged the hospitality, travel and leisure industries, retail has escaped total calamity through plucky entrepreneurialism and the ability to adapt. But with new innovation comes fresh vulnerability. It might have dodged death by pandemic, but now retail faces assault from a virtual curbside crimewave.

Barred from browsing and disappointed by delays in home delivery, shoppers have flocked to curbside pickup. Nearly 70 percent of American consumers made click-and-collect purchases in the past six months according to Business Insider Intelligence. But fraudsters are lining up at the curb just like the rest of us.

Taking advantage of buy online, pick-up in store (BOPIS), these scam artists impersonate customers with stolen account information to make a purchase online, then step out from behind the screen and into the actual pickup line to complete the con. By hopping between the digital and physical worlds, they abuse flaws in newfound fulfillment methods to cause severe financial and reputational risk. And the criminals are just getting started.

With the third wave of COVID-19 running rampant, most people will avoid in-person shopping for the next few months. Doorbusters will make way for Curb Busters, causing account takeovers (ATO) and associated BOPIS attacks to surge. The confluence of fresh and increased opportunity means retail will need to adapt yet again to prevent fraudsters from walking away with a buy-one-get-one-free on merchandise and customer data. scmagazine.com

Not every retailer is sold on curbside pickup
At RetailROI SuperFriday just before the NRF Big Show, a retailer roundtable hosted by Aptos discussed some of the trends that emerged in retail in 2020 and which ones appear to have staying power. Retailers had mixed opinions on curbside beyond the pandemic. For some, curbside and BOPIS helped increase average order value and prevent issues with delivery. For others, it was not a huge draw for customers or was too complicated to coordinate with closed stores. retailwire.com

Misdirecting $1.4M in Rebates to Her Personal Accounts
Financial Analyst Charged With $1.4 Million Fraud Against C-Store CoOp in Northern Texas
Tammy Walden Thomas, 60, charged with nine counts of wire fraud. From March 2016 through October 2019, Ms. Thomas served as a financial analyst for NTBA, a cooperative association of hundreds of North Texas convenience stores and gasoline station owners that negotiated discounts with multinational food and beverage companies on behalf of its members.

As a financial analyst, Ms. Thomas was charged with passing these discounts, as rebates, on to NTBA members via automatic clearinghouse transfers. However, she allegedly misdirected more than $1.4 million in rebate funds into her own bank accounts, lying to NTBA's executives and accountants in the process. If convicted, she faces up to 20 years in federal prison. justice.gov

DOJ Files First-Ever Criminal No-Poaching Charges

Company charged with conspiring with competitors not to hire senior talent

The U.S. Department of Justice (DOJ) filed its first-ever criminal charges alleging a group of employers agreed not to hire away each other's senior-level employees.

No-poaching agreements-when employers agree not to hire workers from one another-make it harder for workers to be recruited by their employer's competitors or negotiate better terms of employment.

"The Department of Justice is carrying out its promise to prosecute illegal no-poaching agreements between companies," said David Reichenberg, an attorney in the New York City office of Cozen O'Connor and co-chair of the firm's antitrust practice. "Until [this case], DOJ had brought only civil enforcement actions against companies that have allegedly entered into agreements not to hire or solicit talent from one another. This prosecution signals that DOJ is moving to criminal prosecutions to regulate these problematic practices."

The focus on labor collusion will likely only increase under the Biden administration, as the new president has indicated that he would be more aggressive in minimizing employers' use of noncompetition clauses in employment contracts. shrm.org

Bill would ban reliance on salary history, mandate pay data reporting
● Democrats in the U.S. House of Representatives again introduced the Paycheck Fairness Act (H.R. 7), a bill that would make several changes aimed at closing the gender wage gap.

● Among other things, the bill would prohibit employers from relying on a worker's salary history when setting pay. It also would require employers with 100 or more employees to submit pay data with demographic information to the U.S. Equal Employment Opportunity Commission (EEOC) - something EEOC has attempted in recent years with mixed success.

● President Joe Biden urged Congress to pass H.R. 7 in a Jan. 29 statement, saying it would "take critical steps to end pay discrimination and increase transparency" while also providing tools to hold employers accountable for engaging in systemic discrimination. hrdive.com

Let's Take the Kids to the New Theme Park with Hundreds of Other Kids

Yea right - Talk about bad timing - With Billions in Debt

Malls Spent Billions on Theme Parks to Woo Shoppers. It Made Matters Worse
Destiny USA is New York's largest shopping mall, a six-story structure by Onondaga Lake. Its feature attraction is WonderWorks, a 40,000-square-foot theme park where children can experience a simulated earthquake, learn about space travel wearing an astronaut suit or play laser tag.

They could, that is, until the state made the mall close many of the attractions in November for the second time last year to counter Covid-19. Only 18% of the space leased to entertainment tenants is open currently.

Adding theme-park-like attractions was a strategy that Pyramid viewed as crucial to drawing foot traffic and reversing the years long struggles of mall operators battling online shopping. Now, the strategy looks less like a lifeline and more like a millstone.

Triple Five Group: It owns Mall of America in Minnesota and the New Jersey mall, American Dream, that have invested heavily in attractions.

Pyramid and Triple Five have gone much further than other mall owners, racking up debt they are now having trouble repaying. Last year, three of their four big U.S. malls defaulted on some CMBS debt; the fourth mall is delinquent on some local-government bills.

Triple Five's American Dream, in East Rutherford, N.J., became one of the first U.S. malls to devote more space to entertainment, restaurants and theme-park rides than to traditional retail when the $5.7 billion project opened-the costliest U.S. mall ever. Triple Five missed multiple Mall of America mortgage payments on its $1.4 billion loan last year.

Triple Five is on the hook for $2.7 billion in loans. American Dream is delinquent on payments of $1 million in 2019 and $2 million in 2020 in a payment-in-lieu-of-taxes deal with East Rutherford. wsj.com

Philadelphia maintains ordinances restricting employers' use of criminal record & credit histories in employment screening
On Jan. 20, Mayor Jim Kenney signed three bills amending Philadelphia's Fair Criminal Record Screening Standards (FCRSS) and credit ban ordinances. Taken together, the bills: (1) expand coverage; (2) eliminate exceptions; and (3) change certain procedures required by the ordinances. The amendments become effective March 21 and April 1. shrm.org

What recovery? Clothes retailers cut orders while factories fight to survive

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Interface Helps El Pollo Loco Slash False Alarm Costs by 95%

Leading restaurant chain relies on Interface's managed video verified alarm services to cut false alarm costs and deter crime.

Earth City, MO (February 09, 2021) -
Interface Security Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, today announced that El Pollo Loco, one of the nation's fastest growing restaurant chains that specializes in fire-grilled chicken, is relying on Interface's managed video verified alarms and intrusion alarm monitoring to reliably detect intrusions and minimize false alarms. With Interface, El Pollo Loco saves several thousand dollars in annual false alarm penalties across 198 restaurants.

When Louis Burke, Senior Manager, Safety & Loss Prevention, joined El Pollo Loco, he had to contend with numerous alarm management protocols as El Pollo Loco had half a dozen vendors for intrusion alarms. Every vendor had different terms of engagement and there was no way to hold anyone responsible even when the alarm systems failed.

"When I first started, I received a call from a restaurant about their missing safe. When I called the large well-known alarm company, I was told that they had stopped receiving signals from the alarm system at the location for over 6-months! Apparently, we had not signed up for a separate add-on service that would have ensured the communication channel between the alarm and the monitoring center was working. All along, we were paying service charges with no one monitoring our location and no communication from the alarm company."

This incident marked a turning point in El Pollo Loco's approach to loss prevention and paved the way for a complete review of how intrusion monitoring was implemented.

"We decided to untangle ourselves from the maze of alarm vendors and work with a company that understood our needs and was willing to take ownership for the service. That's why we decided to hire Interface," said Burke.

The service scope included replacing outdated alarm systems with state-of-the-art new system along with Interface's 360 Alarm Maintenance Service that ensured all maintenance issues with duress buttons, connectivity, and the alarm panels were proactively addressed along with a comprehensive yearly technical inspection to ensure the alarm systems remain operational at all times. The revamped managed alarm service by Interface became the gold standard for El Pollo Loco, as Burkes team insisted on following a similar engagement model and protocol with other service providers as well.

Read the full press release here.

Click here for a more detailed case study.






RH-ISAC Launches 2021 Call for Speakers for RH-ISAC
Cyber Intelligence Summit

WASHINGTON, D.C., February 9, 2021 - The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC), today announced its Call for Speakers for the 2021 RH-ISAC Cyber Intelligence Summit, a prominent cybersecurity conference for retail and hospitality security professionals. The 2021 RH-ISAC Summit will take place in-person at the Lansdowne Resort and Spa on September 28-29, 2021.

Last year, RH-ISAC had more than 400 attendees from retail, hospitality, and travel organizations participate in panels, attend insightful presentations from industry thought leaders, network, and build new relationships to help our industry protect as one. The 2020 virtual RH-ISAC Cyber Intelligence Summit featured 59 speakers, 7 keynotes, and 24 breakout sessions, with different tracks tailored to all levels of an organization - from CISO to analyst - allowing each attendee to gain helpful insights relevant to their profession.

The 2021 RH-ISAC Summit will be in-person, allowing members to connect face-to-face for the first time in over a year in a half! This two-day program will showcase inspirational, engaging, and actionable presentations delivered by industry-leading thought leaders and experts in the solution provider community who are passionate about cybersecurity and information sharing.

Interested parties may submit a formal proposal to speak here. Submissions will be accepted until April 30, 2021.

Make sure to register today for the 2021 RH-ISAC Summit. If you're not a member, use the code EARLYBIRD75 for 75% off the ticket price before March 15, or become a member by contacting membership@rhisac.org.

Read full press release here

Cybercrime Goes Mainstream

Organized cybercrime is global in scale and the second-greatest risk over
the next decade.

The World Economic Forum's 2020 "Global Risks 2020" report notes that the digital space is characterized by growing geopolitical tensions and meddling, a lack of technology governance, and a greater overall reliance on technology. Further, more than half of the world is connected to the Internet, and the number grows by a stunning 1 million people a day. As a result, cybercrime has become the second-greatest risk that business will face over the next 10 years.
Public and private sector organizations are also frequent targets of cybercriminals, who can easily purchase various types of sophisticated cyberattack tools and services on the Dark Web for next to nothing.

Not Your Typical Street Gang
The cybercrime universe is not a monolith but, rather, an interconnected network of different attacker groups. Together, they have evolved into a genuinely disruptive force whose practitioners are just as organized, clever, and nimble as the hottest new tech startup. This reality is key to understanding global cybercrime and how it affects companies.

By working as a network, cybercriminals can do their jobs better. Each group specializes in a particular discipline, and different groups often work together to take advantage of each other's know-how. This is what makes them more effective and enables them to focus on technical and financial success in a given attack. darkreading.com

The Role of Security in a Future Full of Cloud Services
The future of work will revolve around effectively using cloud technologies to conduct business. Security plays a critical role in that future.

One of the positive outcomes of COVID-19 is it has helped organizations understand how they can do business more effectively and efficiently with technology. Overall, this has made most companies more robust and resilient to future disruptions. What has enabled this change? Cloud.

The cloud revolution has enabled a mindset shift where physical location, or even the device used to access business-critical data, no longer matters. Employees can be productive, effective, and efficient, regardless of location. Businesses can now effectively conduct critical operations in a virtual workplace using powerful cloud applications and platforms. This involves using cloud Software-as-a-Service (SaaS) environments (such as Google Workspace, formerly G Suite, and Microsoft 365, formerly Office 365), cloud data storage, file sharing, cloud mobility and access solutions, and embedded video collaboration.

But what security challenges has this tremendous shift to cloud and remote work caused? And how does this affect the future of work?

Security's critical role in the cloud-based future of work networkcomputing.com

Request for Comments: PTS HSM Security Requirements v4.0
PTS Vendors who are Participating Organizations and PCI Recognized labs are invited to review and provide feedback on the draft PCI PIN Transaction Security (PTS) Hardware Security Module (HSM) Modular Security Requirements during a 30 day request for comments (RFC) period running from 9 February 2021 through 11 March. This is the first of two RFCs for v4.0 of the requirements. A second RFC is planned in Q3 and will be open to all PCI SSC Participating Organizations and Assessors.

The RFC will be available to primary contacts through the PCI SSC portal, including instructions on how to access the document and submit feedback. Eligible stakeholders will also receive instructions via email. As a reminder, participants are required to accept a Non-Disclosure Agreement (NDA) to download the document. Please review the RFC Process Guide for more information.

Please note that PCI SSC can only accept comments that are submitted via the PCI SSC portal and received within the defined RFC period. blog.pcisecuritystandards.org

Senior Job
Executive Director, Application Security & Vulnerability Management
 - NYC Cyber Command
New York City Cyber Command (NYC3) is committed to protecting City systems that provide vital services to New Yorkers from cyber threats, and helping residents become safer in their digital lives.

As the organization defending the largest municipality in the country, NYC3 is charged with directing citywide incident response, setting citywide cybersecurity policies and standards and working with city agencies to strengthen their cyber defenses. nyc.gov




Did you Know Your iPhone has a Secret "Button"

The Apple logo on the back of your iPhone has a secret function if you're using iOS 14. iOS 14 allows you tap the back of your iPhone to launch apps, snap screen shots, and a whole lot more. The new back tap feature can be found in the Accessibility settings. You can perform quick actions by double- or triple-tapping the *back of your iPhone*. After setup all you have to do is quick taps on the back and it works with or without a case.




Online Return Rates Hit 30% - Returned Packages Spike 70% in 2020
Stores Have a Mission: Getting You to Keep That Thing You Bought Online
With more shopping moving online for good, retailers introduce new tools to rein in costly returns; 3-D body scans

Companies such as Walmart Inc. and Amazon.com Inc. are telling customers to keep unwanted items. Some retailers are introducing virtual dressing rooms and made-to-measure clothing so that shoppers keep more of what they buy. Others are scoring shoppers based on their return rates, much the way credit-ratings firms tally consumers' creditworthiness.

Behind the push is a painful economic reality of e-commerce. The share of online purchases that are returned averages 30% or higher, depending on the category, three times the rate in physical stores.

In a recent survey by technology company Pitney Bowes, 42% of consumers said they plan to shop even more online once the pandemic ends than they do now.

The number of e-commerce packages returned in 2020 rose 70% from 2019, according to Narvar Inc., which processes retail returns. One of the top reasons is improper fit, the executives said.

For a typical retailer, every $1 million reduction in returns can translate to $500,000 added to the bottom line.

There are signs that virtual try-ons are gaining traction. wsj.com

Fighting Online Counterfeits Before, During & After the Super Bowl
National IPR Center & Amazon's 'Operation Fulfilled Action' Target Super Bowl LV Counterfeits
Amazon's Counterfeit Crimes Unit and the U.S. government's National Intellectual Property Rights Coordination Center announced they are expanding the joint Operation Fulfilled Action partnership to fight counterfeit Super Bowl merchandise. The IPR Center and Amazon's CCU will work together in real time to identify counterfeiters wherever they operate: in Tampa, in online stores, and as their goods come through the nation's ports. Operation Fulfilled Action is an on-going effort between Amazon and the IPR Center to protect American consumers by preventing counterfeit goods from entering the U.S.

As counterfeiters attempt to take advantage of this major sporting event, Amazon's CCU and the IPR Center are sharing information about counterfeits in real time before, during, and after the Super Bowl. This includes historical information about counterfeiters and real time intelligence as law enforcement agencies conduct on-the-ground inspections and raids. By sharing information such as physical addresses, supply routes, shippers, consignees, and other potential fraud identifiers, Amazon and the IPR Center can more quickly and effectively stop and prevent counterfeits from reaching consumers. oaoa.com

Amazon set to open six more D-FW 'last-mile' delivery centers

Amazon Warehouse Workers Set to Vote on Unionizing: What We Know




Honolulu, HI: Suspect allegedly used pepper spray during robbery
at Walmart and Target
New court documents allege the woman accused of pepper spraying a Walmart employee did the same thing the day before at Target. Danielle Kaneao, 35, allegedly rammed an Ala Moana Target employee with a dolly on Jan. 29, then pepper sprayed him and got away with a TV. Investigators say the next day, she and Heather Tull, 29, tried to exchange stolen TV's at the Keeaumoku Walmart, but couldn't provide the receipts. That's when prosecutors say Kaneao allegedly pepper sprayed a security guard before fleeing. She and Tull are charged with second-degree robbery. hawaiinewsnow.com

Huston Township, PA: 3 charged, large amount of stolen electronics, jewelry recovered in Centre County
Three people were arrested in a theft case spanning multiple counties in which more than 50 cell phones, laptops, tablets, jewelry and other electronic devices were recovered, according to state police. State police say the arrests came after troopers executed a search warrant Saturday at the 4700 block of South Eagle Valley Road in Huston Township on suspicion of drug activity. While executing the warrant, troopers say they discovered the electronic items along with multiple high dollar watches, and a gold ring. The troopers' search also yielded marijuana, methamphetamine, suspected heroin and thousands of drug paraphernalia. wjactv.com

Goffstown, NH: Man scammed self-checkout with 33-cent Kool-Aid package;
28 times in a month
A Hannaford supermarket lost thousands of dollars worth of groceries to a man who used the universal price code from a 33-cent package of Kool-Aid to scan purchases in the self-checkout line, according to recent indictments. Goffstown resident Jeffrey Tower, 53, was caught on security cameras 28 times this past May allegedly making the bogus purchases at the Hannaford in Goffstown, according to police affidavits filed in connection to the case. In all, the take amounted to more than $2,300 worth of items, police wrote. The individual transactions involved anywhere from three to 13 items, and nearly all included meat: Angus eye round, Angus T-bone, beef loin tips, tenderloin and Angus filet mignon, as well as cooked shrimp. unionleader.com

Pleasant Hills, CA: Police Arrest Pair Suspected In Cellphone Store Burglary
Police arrested the two burglary suspects who got inside a cell phone store in Pleasant Hill by sawing the door off its hinges. Officers responded after the store alarm went off and discovered the suspects in a nearby vehicle. sanfrancisco.cbslocal.com

Great Falls, MT: Man who stole 27 Guns from 'North 40 Outfitters' gets Six Years

Merrillville, IN: Police seek to identify Costco theft suspect

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Shootings & Deaths

Update: Mountain Iron, MN: Man's fatal shooting by police justified,
county attorney rules
A county attorney has ruled that the force used by police in Mountain Iron that left a 19-year-old man dead was justified. The St. Louis County Attorney's Office, when deciding whether any charges would be brought in the Dec. 5 death of Estavon Elioff, ruled that the officers who fatally shot the teen did so in self-defense. In a report presented to the county attorney, the deputies who opened fire said they had felt in imminent danger of their lives, saying they saw Elioff turn towards them with what they believed to be a gun in his hand. After Elioff was shot dead, it was discovered that what he had actually been holding was a folding knife.

What happened? Elioff, of Virginia, Minnesota, came to the attention of the police after a report of shoplifting from the L&M Supply Store in Mountain Iron. A St. Louis County deputy approached the suspect as he walked away from the store, and when the deputy got out of her squad vehicle, the suspect "placed his right hand in his jacket pocket" before fleeing into a nearby wooded area. Suspecting Elioff had a firearm, the deputy called for backup and didn't follow him. Radio dispatch then developed that stated the man resembled a suspect in a shooting the day before in Virginia, with the suspect "tentatively identified as Estavon Elioff." That shooting saw someone fire at least four rounds from a ghandgun at the occupant of a house. bringmethenews.com

Jackson Township, OH: Dollar General Armed Robber shoots at a Customer's Car who is following and waiting for Police
"He's got a gun! He's got a gun," said Tina Spencer to a 911 dispatcher Saturday afternoon. Spencer said she never thought her Saturday shopping spree would end with a high-speed chase and gunfire. "He's shooting me! He's shooting me! He's shooting me," she yelled to the operator. Spencer said it all started when she witnessed a man rob Jackson Township's Dollar General, it struck a nerve. news.yahoo.com

San Francisco, CA: Police arrest 2 in connection with Bayview shooting that damaged grocery store


Robberies, Incidents & Thefts

The Jewelry District Takes Measures to Fight Break-in
During a protest in downtown Los Angeles over the brutal killing of Gorge Floyd in June of 2020, one diamond dealer named Sanat Shah stood and pointed at buildings that held the biggest diamond stores in the west of Manhattan, New York. The windows of the jewelry businesses that once had displayed stunning gems had been boarded up. Shah notes that this is a first in his long career as a jeweler dealer, a trade he started in 1983. The cause of this was buglers that took advantage of the protests to break into the jewelry stores at night, breaking the windows, metal security gates, and plundering the precious gems. Those most affected were the storefront business in the Three-Block Jewelry District. These, however, were just a small fraction of the total number of storefronts, most of which had their diamonds and jewelry stored in security backed private offices. They also had insurance to help cushion an industry that is used to dealing with sophisticated thieves.

While retail businesses are always vigilant to attacks, including armed robbery, the wave of smash and grab robbers caught the businesses by surprise. Most are especially careful during the COVID 19 pandemic as the lockdown meant that there were no people in the streets, which left the businesses vulnerable to attacks. One of the most significant threats to the jewelry business is the organized robbers referred by the FBI as the South American Theft Groups. They have caused ripples throughout the diamond industry since the early 80s all through to the 2000s. Their main strategy involves targeting jewelry dealers in transit. laprogressive.com

Bronx, NY: Supermarket Shoplifters Pull Out Box Cutter, Slash Employee Trying To Stop Them

Fremont, CA: Police arrest 2 in Walmart shoplifting/ assault on associate

Oakland, CA: Police announce arrest of suspect in Chinatown attack; commitment to increase policing in the area




C-Store -Commerce City, CO - Burglary
C-Store - Henderson, KY - Burglary
C-Store - Schuylkill County, PA - Burglary
Cellphone - Pleasant Hills, CA - Burglary
Dollar General - Jackson Township, OH - Armed Robbery
Dollar Store - Akron, OH - Burglary
Gas Station - Hamden, CT - Armed Robbery
Grocery - Hamden, CT - Armed Robbery
Grocery - Reno, NV - Robbery
Grocery - Bronx, NY - Armed Robbery
Jewelry - Phoenix, AZ - Robbery
Jewelry - Orlando, FL - Robbery
Jewelry - Norman, OK - Robbery
Jewelry - Eureka, CA - Robbery
Jewelry - Elizabeth, NJ - Robbery
Liquor - Wallingford, CT - Burglary
Restaurant - Akron, OH -Armed Robbery
Target - Honolulu, HI - Robbery/ Assault on emp
Tobacco - Dunlap, TN - Burglary
Walmart - Honolulu, HI - Robbery/ Assault on emp
7-Eleven - Culver City, CA - Armed Robbery
7-Eleven - Oroville, CA - Armed Robbery


Daily Totals:
• 15 robberies
• 7 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



None to report.

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Being in a slump is an absolutely scary place where your brain does more damage than your actions or lack thereof. More mental than anything else, a slump happens to all of us, and getting out of it can look like the longest darkest tunnel you've ever experienced. But remember there's always light at the end of every tunnel and getting focused on that light is the key. And turning it always begins with getting back to basics. Forcing yourself to find that focus and using the basics to get out of the slump is the only way out. Lean on your basics and trust you know them well enough that the old performance will start showing itself, because once they do, you'll find yourself having fun and out of that slump.

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