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Michael Segreto promoted to Corporate Director of Fraud Prevention for City Furniture
Michael has been with City Furniture for more than a year and a half. Prior to his promotion to Corporate Director of Fraud Prevention, he served as the company's Corporate Fraud Prevention Manager. Before joining City Furniture, he briefly served as a Loss Prevention Manager for Amazon. Earlier in his career, he held LP roles with Tractor Supply, Rent A Center, Ratner Companies, Home Depot and more. Congratulations, Michael!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position






Coming Dec 1 & 2
The Daily's Exclusive Q3 & 2020 YTD ORC & Robbery Reports

Due the holiday week and the COVID impact, the D&D Daily's industry exclusive Crime reports will be published next week, on Dec. 1st & 2nd.

Both have rather surprising results. With one increasing monetary amounts and the other maintaining the 'numbers' even after the massive shutdowns impact, showing that demand remains high even while supply is limited.

Criminals don't take breaks or recognize national emergencies. Addictions and opportunities are always there, fueling and feeding the criminal activity in retail America. - Gus Downing

In Case You Missed It: Read the Daily's Q3 2020 'Retail Violent Fatalities Report'

Sensormatic Solutions Enhances Shrink Management as a Service
for Greater Retail Insights

Retailers can improve LP programs with predictive analytics and actionable insights

Johnson Controls, the global leader for smart and sustainable buildings, announced that Sensormatic Solutions, its leading global retail solutions portfolio, expanded its Shrink Management as a Service offerings with new capabilities to help retailers enhance their loss prevention strategies. SMaaS includes device management and predictive analytics which reduces shrink, optimizes staffing and improves sales.

"With global retail shrink on the rise, the retail landscape is rapidly changing, and smart loss prevention technology is more critical than ever. SMaaS helps manage shrink in an effective and timely way," said Craig Szklany, vice president, global solutions management and marketing, Sensormatic Solutions. "Based on our retail customers' needs, we've added new and enhanced capabilities to help solve real-world loss prevention challenges. With device management, predictive analytics and actionable insights, SMaaS allows retailers to spend more time and resources on improving store performance and creating a better customer experience." Read More

Murphy USA Standardizes on 3xLOGIC Retail Business Intelligence Solution

The security integrator CBE, Inc. and 3xLOGIC completed a nationwide deployment of 3xLOGIC's VIGIL surveillance systems at over 1,400 Murphy USA convenience store locations. The systems are comprised of 3xLOGIC IP and hybrid appliances, cameras, and VIGIL TRENDS business intelligence software integrated into a customized solution designed by CBE. In addition to overall system design, CBE has installed the solution in Murphy USA locations across 26 states and continues to oversee new deployments, as well as performs on-going service and other needs. Read more in today's Vendor Spotlight below.

Protests & Violence

D&D Daily Crime Analysis: Shootings Spike, Deaths Steady

Most Shootings Reported in November as Deaths Stay Flat

147 shootings, 31 killed in 20 Major U.S. Cities from Nov. 20-22

The D&D Daily continued to analyze violent crime in 20 major cities, including those in the DOJ's 'Operation Legend', where they've made over 1,057+ arrests since its onset in July.

There were 147 shootings and 31 killings from Friday through Sunday, with an average of 49 shootings and 10.3 killings per day.

Click here to view the complete breakdown of violence in 20/36 major cities from July to August.

"We have a pandemic of crime right now."
Largest One-Year Increase in Homicides We've Ever Seen in U.S.
Homicides Hit 300 in Los Angeles - "Nationally Driven Trend"

Killings are up 25% over last year and shootings are up more than 32%, mirroring increases in violence that are driving concerns in big cities across the nation.

Over the weekend, the violence played out as a weary L.A. fell under a new 10 p.m. limited curfew aimed at halting the spread of another killer: COVID-19. For Police Chief Michel Moore, the fact that there didn't seem to be anywhere near the amount of concern for the violence was frustrating.

"With the health pandemic, we don't just cross our arms and say, 'It is what it is.' We're taking all types of efforts to flatten the curve, to lower the impact, to save lives. And that's what I'm asking for us to do with this violent crime," he said. "We have a pandemic of crime right now."

According to Jeff Asher, a crime analyst and consultant based in New Orleans, data suggest that, because of surges in Los Angeles, New York and other big cities, 2020 could see "the largest one-year increase in homicides nationally that we have ever seen" in the U.S., even as "overall murder remains down significantly" from its peak toward the end of the 20th century.

He said there is a major correlation between the "stresses of the pandemic" and the violence, but more study is needed on the connection. There also could be a connection between the violence and "the loss of police legitimacy" before and during massive protests this year, he said.

"I would caution people against looking for local explanations for what is clearly a nationally driven trend," Asher said. latimes.com

Minneapolis, MN: Second Individual Charged With Arson Of Target Headquarters
According to the criminal complaint, on Wednesday, August 26, 2020, Minneapolis experienced arson, rioting, and looting, following the suicide of a suspect in a homicide, and in response to false rumors surrounding the man's death.

At approximately 11:06 p.m., City of Minneapolis and Target Headquarters surveillance video showed a man, later identified as WILLIAMS, light a cardboard box on fire and place it inside the Target Headquarters building through a shattered glass door. WILLIAMS made several attempts to reignite the cardboard box. At 11:10 p.m., WILLIAMS was seen making several additional attempts to start a fire inside of the vestibule of the building.

This case is the result of an investigation by the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), the Minneapolis Fire Department, and the Minneapolis, Bloomington, and Richfield Police Departments. justice.gov

Six months after George Floyd's death, Minneapolis reeling from rise in violence
As dozens of officers leave a police department reeling from funding cuts spurred by racial justice advocates, Minneapolis officials say response times have slowed and violent crimes, including shootings, carjackings, and robberies, have spiked.

In June, the City Council cut the police budget by about $14 million, with Mayor Jacob Frey vowing instead to pour resources into a new public safety program that seeks to provide more mental health outreach and help for vulnerable communities. But the city of 425,000 is facing an exodus of cops ahead of a threatened complete defunding of police that could impact public safety for years to come. Police Chief Medaria Arradondo said earlier this month that more than a hundred officers have departed the 888-member force - more than twice the average attrition rate.

According to police data, more than 500 people have been shot in Minneapolis this year - twice as many as 2019, while murders are up more than 50%. So far this year, there have been nearly 5,000 violent crimes, the most in the past five years, the records show. foxnews.com

Brazil: More protests after Black man killed by supermarket security guards
Demonstrations against racism took place over the weekend outside Carrefour supermarkets in Brazil to protest the death of a black man beaten to death by white guards at a Porto Alegre store branch. A video taken Thursday night in the southern city showed 40-year-old welder Joao Alberto Silveira Freitas repeatedly being punched in the face and head by a security guard while he is being restrained by another at a Carrefour market. france24.com

Omaha, NE: Protest at police HQ over shooting declared 'unlawful,' arrests made
At least two demonstrators who gathered in the Old Market section of Omaha, Neb., on Friday night to protest the deadly police shooting of a Black man were taken into custody after police declared an unlawful assembly, according to reports. The protest came one night after the man, identified as Kenneth Jones, was shot and killed during a vehicle stop. foxnews.com

Kenosha, WI: Teen charged in protest slayings posts $2M bail

Seattle: Mass exodus worsens with 34 more Seattle police out, as Council defunds

Sterling, VA: Trump Supporter Accused of Breathing on Protesters Charged With Assault

COVID Protests:

Sacramento, CA: Third Straight Weekend Of Protests, Violence As Trump Supporters Descend On California's Capitol

Huntington Beach, CA: Protesters take to the streets to bash Newsom's curfew orders

Buffalo, NY: Frustration over shutdown: 'Let us open or we will have to close forever'

Protests at Elected Officials' Homes:

Oregon: Armed protesters gather in front of Gov. Brown's residence

Minnesota: Protesters Gather at Gov. Walz's Residence Over More COVID Restrictions

Ohio: Dozens of people protest outside Gov. DeWine's home with noise makers

New Hampshire: Protesters bash state mask mandate outside Gov. Sununu's home

Los Angeles: Small Group Holds Another Protest Outside Mayor's Official Residence


COVID Update

US: Over 12.5M Cases - 262K Dead - 7.4M Recovered
Worldwide: Over 59.1M Cases - 1.3M Dead - 40.9M Recovered

Private Industry Security Guard Deaths: 225   Law Enforcement Officer Deaths: 147
*Red indicates change in total deaths

"We're Facing The Most Dangerous Moments in This Pandemic"
Hospitals brace for holiday COVID surge, fearing staff shortages and burnout
The recent rise in COVID-19 patients in the middle of the country has sapped the nation's reserves of nurses and doctors, as well as masks, gloves and other protective equipment. Good news about vaccines offers hope for the future, but it's the present that worries those who care for California's sickest patients.

Health systems in the United States have moved toward a "just in time" model, so they don't keep a lot of supplies on hand. And they've consolidated their buying, because gloves, masks and isolation gowns are cheaper if they give all their business to one supplier. But if that supplier runs out, there's no backup.

"It's a constant concern every single day as to what's going to break down next in the supply chain," said Williamson. "A hallmark of the pandemic is laying bare that we have tenuous supply chains." latimes.com

Operation Warp Speed Advisor Says Distribution of Vaccine Could Start Dec. 11th
"Our plan is to be able to ship vaccines to the immunization sites within 24 hours from the approval, so I would expect maybe on day two after approval, on the 11th or on the 12th of December," Dr. Moncef Slaoui said during an interview on CNN.

Operation Warp Speed, the U.S. government's coronavirus vaccine program, has been ramping up preparations to distribute doses across the country. On Wednesday, officials said they expect about 40 million doses of vaccines could be available by the end of December.

The companies have already manufactured and stockpiled doses in anticipation of the rollout. freightwaves.com

Pharmacies are key to ensuring patient access to COVID-19 vaccine
Pharmacies have historically stepped up to address public health crises and immunization needs. Now, they have an opportunity to play a crucial role in supporting a COVID-19 vaccine - particularly in rural areas where they are the primary healthcare destination for miles.

The Department of Health and Human Services recently authorized pharmacists to order/administer COVID-19 vaccinations to persons age 3 years old and older. In August, HHS also authorized state-licensed pharmacists to order/administer all CDC-recommended and FDA-approved vaccines for children between the ages of 3 and 18 years old, aiming to strengthen vaccine access during the pandemic.

With nearly 90,000 pharmacies in the United States, they represent the most accessible healthcare destinations in this county. Like doctors, pharmacies must be treated as essential sites of care for COVID-19 testing and immunizations to protect their businesses and, most importantly, patients. drugstorenews.com

Walmart Executive Highlights Adjustments to Pandemic
Almost overnight, the pandemic changed priorities for companies around the globe. Eduardo B. de la Garza, chief people officer and senior vice president for Walmart Mexico and Central America, discussed the company's adjustments to the pandemic.

AdvertisementGiven the current global health and economic crisis, Taylor asked, what's changed the most in workplace dynamics?

"This pandemic has changed everything," de la Garza said.

Onsite and Remote Work

"How has Walmart pivoted to protect the safety and well-being of workers?" Taylor asked.

De la Garza said the company has focused on three elements: physical, emotional and economic protection.

Vulnerable workers-workers with medical conditions or older workers-have been allowed to go home with full salary and benefits. This has impacted more than 20,000 workers and was done before the government recommended it.

Another step the company has taken is paying wages weekly rather than every other week.

The company has hired a chief medical officer to review what the company has done to make the workplace safe and to make recommendations for improvement.

Town halls used to be held once or twice a year but now are monthly. And managers and executives are listening to what employees say in meetings over Zoom calls. "Everyone is taking notes," de la Garza said, and managers and executives are expected to provide employees with answers to their questions within a week. shrm.org

Daily California coronavirus cases triple as pandemic dramatically worsens
California's average daily number of new coronavirus cases has tripled in the last month, as pandemic conditions deteriorated dramatically around the state. The seven-day average of new cases surpassed 11,000 for the first time on Saturday.

The coronavirus is now infecting more Californians daily than at any previous point in the COVID-19 pandemic, raising concerns about a new peak in coronavirus-related deaths by Christmas.

COVID-19 hospitalizations have doubled in the last month, the analysis found. And COVID-19 deaths have suddenly begun to climb in recent days. In the last week, an average of 65 Californian deaths have been reported daily, a more than 50% increase from two weeks ago, when 43 fatalities were reported daily on average. latimes.com

"It's become like a game of chess over the entire state."
'No beds anywhere': Minnesota hospitals strained
to limit by COVID-19
Minnesota's experience with the pandemic suggests one-third of patients on ventilators won't survive, even with optimal critical care. Statewide, 79% of available ICU beds are filled, and 26% filled with COVID-19 patients. "A lot of our patients are so sick, they need one-to-one nursing," Webb said.

HealthPartners on Friday reported 308 workers absent due to COVID-19 infections and 414 who were quarantined due to viral exposures. startribune.com

3rd major COVID-19 vaccine shown to be effective and cheaper
AstraZeneca, Oxford University say their COVID vaccine is up to 90% effective

Pharmaceutical company AstraZeneca said Monday that late-stage trials showed its coronavirus vaccine was up to 90% effective, giving public health officials hope they may soon have access to a vaccine that is cheaper and easier to distribute than some of its rivals. No hospitalizations or severe cases of COVID-19 were reported in those receiving the vaccine, which was developed by Oxford University. apnews.com

U.S. Dept of Labor's OSHA Announces Over $3.1 Million in Coronavirus Violations
Since the start of the coronavirus pandemic through Nov. 12, 2020, the U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) has issued 232 citations arising from inspections for violations relating to coronavirus, resulting in proposed penalties totaling $3,148,452. dol.gov

COVID-19 in Canada

'I don't want to be here': PM Trudeau tells 'sick and tired' Canadians to 'immediately' cut contacts, as the country teeters on edge of crisis
"I don't want to be here, you don't want me to be here - we're all sick and tired of COVID-19. But this virus is not going away any time soon," the PM started his message to Canadians.

"We need to do everything we can right now to slow the spread of COVID-19, to stop this spike in its tracks," Trudeau said. "We are now going to have to really tighten up once again."

The prime minister also spoke about how the number of COVID-19 cases in Canada are overwhelming hospitals, putting extensive pressure on frontline workers in the healthcare system.

When asked about the Christmas holiday, the prime minister said that a "normal Christmas" is going to be "out of the question" this year but the extent of the regulations depends on the actions that Canadians take right now to limit contacts.

Current border restrictions between Canada and the U.S. have been extended for another 30 days, until Dec. 21. yahoo.com

Is It Time for a More Ambitious Covid Reduction Target in Canada?
Only Atlantic Canada, which is isolated from the rest of the country and the world by province-level travel restrictions, has escaped increasingly grim pandemic news this month. On Friday the federal government said that unless Canadians reduce contact with one another and provinces apply more restrictions the country is on a path to 60,000 new cases a day by the end of the year, about 5.5 times the current rate.

While positive developments in vaccines continue, the time when most Canadians will be inoculated remains far off. Perhaps as a result, some physicians and scientists are suggesting that the nation aim to do more than flatten the curve graphing new infections. Around the world, there is a renewed push to outright eliminate new infections, an idea known on social media as #COVIDzero nytimes.com

NYC Covid Updates:

40 NYC ZIP codes now above 4 percent as COVID-19 comeback fears grow

Upper Manhattan, Staten Island, Long Island heading for COVID-19 restrictions: Cuomo

Gov. Andrew Cuomo will receive Emmy for COVID-19 TV briefings

CDC 'Close Contact' Definition Creates Employer Challenges

L.A. County suspends outdoor dining at restaurants as coronavirus surges

Public health expert: Americans no longer acting 'with common purpose' on pandemic

Stay informed with CDC's Emergency Partners Information Connection (EPIC):


Happy Zooming on Thanksgiving Day

A Little Confused? Because No One Showed Up?
Somebody Clue Him In


D&D Daily Confidential Benchmarking Survey:

Senior LP Pyramid Head Reporting Structure Survey
5 Questions - Less than 5 Minutes - Click Here

Industry Public Service
This survey is at the request of a retail CEO at no charge. No names or organizations will be identified and is not for sale. Please take the time to help a colleague and obtain your own copy.

Do you want a copy? Let us know. Copies limited to senior pyramid heads of LP & AP and C-level retail officers.

Survey Ends Tuesday, Nov. 24

Privacy statement: All answers will remain anonymous and aggregated by sector.
The information is not for sale or reproduction.

'Wild Card' Black Friday

Retailers in Minnesota, around U.S., prepare for Black Friday with a bit of gray
During a year that has repeatedly tested the resilience of retailers,
Black Friday has turned into a bit of a wild card with stores unsure of just how busy the next few shopping days will be.

"It's not that same chaotic, score-the-deal concept that we were used to in the last decade," said Marshal Cohen, a retail analyst with the NPD Group. "So it's going to change, but
it's still going to be one of, if not the, most important shopping day of the holiday."

Nearly 190 million Americans shopped from Thanksgiving Day through Cyber Monday last year, a record. But this year, the coronavirus crisis is expected to dramatically alter the shopping season.

However, updated numbers show that consumers could be feeling more confident. PwC surveyed potential shoppers in October shoppers were more optimistic with gift spending matching last year's levels.

At the same time, online sales are estimated to jump. Data from PwC last week showed that 37% of consumers are expected to only shop online this Black Friday. That's up from 30% last year.

While the significance of Black Friday might be diminished this year because of how spread out the sales will be and how many shoppers will simply go online, retailers should still expect a boost, Cohen said.

"The Black Friday weekend is going to turn a little gray," he said. "So it will be Gray Friday, but there will still be big business. There will still be a lot of people out looking to shop." startribune.com

Online Sales To Increase 20 to 30%
NRF Expects Holiday Sales Will Grow Between 3.6 and 5.2 Percent
The National Retail Federation today forecast that holiday sales during November and December will increase between 3.6 percent and 5.2 percent over 2019 to a total between $755.3 billion and $766.7 billion. The numbers, which exclude automobile dealers, gasoline stations and restaurants, compare with a 4 percent increase to $729.1 billion last year and an average holiday sales increase of 3.5 percent over the past five years.

Online Sales
NRF expects that online and other non-store sales, which are included in the total, will increase between 20 percent and 30 percent to between $202.5 billion and $218.4 billion, up from $168.7 billion last year.

NRF Chief Economist Jack Kleinhenz said. "Consumers have experienced a difficult year but will likely spend more than anyone would have expected just a few months ago.

Kleinhenz said households have strong balance sheets supported by a strong stock market, rising home values and record savings boosted by government stimulus payments issued earlier this year. Jobs and wages are growing, energy costs are low and reduced spending on personal services, travel and entertainment because of the virus has freed up money for retail spending.  nrf.com

Deloitte Survey "2020 Pre-Thanksgiving Pulse Survey"
Thanksgiving shopping period shifts from in-store events

Consumers Reimagine Thanksgiving Traditions as COVID-19 Cases Surge
Black Friday online shopping to surpass in-store shopping for the first time
For the first time since the survey's inception,
more consumers plan to shop online (61%) than in-store (54%) on Black Friday.

Of the consumers that plan to shop during the Thanksgiving period,
95% will shop online.

Nearly one-third of consumers plan to shop fewer days this season, with concerns about COVID-19 cited as the main reason (63%).

Health and safety concerns mean holiday shopping looks different in 2020
This year, as consumers are increasingly worried about health and safety, they plan to take their shopping online to avoid in-store crowds. As a result, online shopping is emerging as the top choice for Black Friday, Thanksgiving Day and Cyber Monday. prnewswire.com

CDC: Avoid Crowded Stores on Thanksgiving
More retailers are closed on Thanksgiving this year
Walmart, Target, Best Buy, Dick's Sporting Goods, Bed Bath & Beyond, and other major retailers announced their decision over the summer to close stores on Thanksgiving Day. Macy's announced in September that it will close on Thanksgiving.

Costco, Home Depot, Nordstrom, Publix, Trader Joe's and others have closed on Thanksgiving for several years and will do so this year. Walmart's Sam's Club chain historically has closed on Thanksgiving, as it will again this year.

Some states, i
ncluding Massachusetts, Maine and Rhode Island, have prohibited big-box stores from opening on Thanksgiving.

Stores Open: Whole Foods, Dollar General and Kroger, among others, will stay open.

The CDC: says shoppers should avoid "going shopping in crowded stores just before, on, or after Thanksgiving" to prevent the spread of coronavirus. cnn.com

NRF: Earlier Start to Holiday Shopping Season Embraced by Consumers

Health and safety are top of mind this year with COVID

Over 40 percent of holiday shoppers say they started earlier than they normally do, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics.

"Retailers have demonstrated their commitment and ability to ensure safe shopping environments for their customers and their associates," said NRF President and CEO Matthew Shay. "With consumers looking to fulfill their gift lists earlier this year, retailers are prepared to meet that demand with deep discounts, robust inventory and providing the best experiences possible whether in store or online."

As of early November, 59 percent of holiday shoppers say they had started making purchases, a 21 percent increase from a decade ago. Even so, there is still plenty of shopping left to do. On average, holiday shoppers say they have completed only 26 percent of their shopping so far.

Retailers' top priority is the health and safety of their employees and customers, and these investments are paying off. A large majority (70 percent) of holiday shoppers say that, given the precautions retailers have taken for COVID-19, they have felt safe shopping in stores this holiday season. nrf.com

NRF 2021 Virtual Event - Keynote Session
Leading through crisis: A conversation with Secretary Condoleezza Rice

Tuesday, January 12 | 11:00 am-11:45 am EST | Register Here

As the United States' 66th Secretary of State and national security advisor, Dr. Condoleezza Rice pioneered a policy of transformational diplomacy and heralded the formation of new global governments based on democratic principles. Dr. Rice has proven to be a significant leader during a time of unprecedented and tumultuous world affairs, recognized for her courageous efforts to foster worldwide freedoms for all people. In this candid fireside chat, Dr. Rice discusses her faith in America's core values constituting the foundational strength of foreign policy, socioeconomics, education and the empowerment of women. nrf.com

Coronavirus derailed 2021 salary plans for many employers, survey says
The coronavirus pandemic
has disrupted fiscal year 2021 salary increase plans for 45% of employers, according to Gallagher survey results released Nov. 10.

Of those who said the crisis derailed compensation plans,
51% said they expect to reduce salary increases, and 45% said they expect to suspend them entirely.

many employers have undertaken pay cuts as a result of the pandemic, most are determined to pivot back to salary increases, Catherine Hartmann, talent and rewards senior director at Willis Towers Watson, said in August. hrdive.com

Home Depot to Invest $1B in Workers Benefits
Starbucks Giving All U.S. Employees 10% Raise Mid-Dec.
Target & Best Buy Raised Pay to $15 an Hour this Summer
Will it really cost 1.3 million Americans their jobs while raising the pay for 17 million others? retailwire.com

Coresight Research
Retail Store Databank
Week 47
8,325 2020 YTD Store Closures
3,363 2020 YTD Store Opennings

Big Y post 1,000 jobs throughout Massachusetts and Connecticut

Guitar Center Files for Bankruptcy

Shipt to Onboard Additional 50,000 Shoppers

What HR Suggests as Christmas Gifts - The Safe Alternative

Quarterly Results
Hibbet Sporting Goods Q3 comp's up 17.5%, online sales up 50.7%, net sales up 21.2%
Natural Grocers Q4 comp's up 13.2%, sales up 16.3%, full yr. comp's up 12%, full yr. sales up 14.7%
The Buckle Q3 comp's up 12.4%, online sales up 72.5%, net sales up 12%
Canada's Metro Grocery Stores Q3 comp's up 10%, online sales up 160%, sales up 7.4%
Foot Locker Q3 comp's up 7.7%, sales up 9%

Last week's #1 article --

Chicago's Mayor Turns City's Infrastructure Into Weapons Against Protesters

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Since 1996, Murphy USA has been the place people go to save on the gas that fuels their lives. From the lowest prices on gas to exclusive deals on everyone's favorite snacks and drinks, Murphy USA is always going the extra mile at over 1,400 locations across 26 states.


The impetus for this large-scale project began several years ago when Murphy USA began looking for a more robust system to provide both tracking capabilities to reduce shrinkage and mobile access for their district managers. "We looked at several integrators and vendors over the course of 12 months. Midway through this process, we changed the deployment requirement to a chain-wide rollout over about 7 months, rather than an incremental site-by-site approach," Terra D. Walker, Manager of Loss Prevention and Investigations, Murphy USA. "With this new requirement, we needed an integrator that could undertake such a massive rollout and a robust surveillance system that could provide the business intelligence needs of a large organization."


The security integrator CBE, Inc. and 3xLOGIC completed a nationwide deployment of 3xLOGIC's VIGIL surveillance systems at over 1,400 Murphy USA convenience store locations. The systems are comprised of 3xLOGIC IP and hybrid appliances, cameras, and VIGIL TRENDS business intelligence software integrated into a customized solution designed by CBE. In addition to overall system design, CBE has installed the solution in Murphy USA locations across 26 states and continues to oversee new deployments, as well as performs on-going service and other needs.

Read the full case study here.

Learn more about TRENDS Business Intelligence here.






Here's a New One - Internal Threat @ Store Level
In-Store Hacking: Employees Hack In-Store Payroll System
and Change Direct Deposit Routing Info for $11K

As many people are working part time jobs and extra shifts just to pay the bills, deputies say, Solomon Smith, 19, was pocketing their hard-earned cash. Smith and his co-worker, Garrett Sivley, 18, used their access at a Lakeland Highlands, Florida Lowe's to redirect paychecks to themselves, authorities said.

The pair is accused of changing the direct deposit information and sending the payroll funds to fraudulent bank accounts before moving the money to cash apps. Employees at two stores in Lakeland and one in Plant City were impacted.

According to the sheriff's office, Smith and Sivley stole $11,795 from Lowe's employees before the company notified law enforcement. No customer information was affected.

"Smith 'utilized more than 30 personal identifications to create fraudulent banking accounts, email addresses, address changes, e-commerce accounts, or to change banking information,'" read a statement from the sheriff's office.

Those identities were stolen during 20 car burglaries, some of which were armed, earlier this year in Lakeland. Between the Lowe's fraud and the car burglaries, Smith victimized 223 people, alleges Sheriff Judd. Smith was arrested on dozens of charges, including grand theft, defrauding a financial institute, money laundering, armed burglary, and grand theft of a firearm. wgntv.com

Domain Giant Hit for 3rd time Since March
GoDaddy Employees Used in Attacks on Multiple Cryptocurrency Services

Fraudsters redirected email and web traffic destined for several cryptocurrency trading platforms over the past week. The attacks were facilitated by scams targeting employees at GoDaddy, the world's largest domain name registrar, KrebsOnSecurity has learned.

The incident is the latest incursion at GoDaddy that relied on tricking employees into transferring ownership and/or control over targeted domains to fraudsters. In March, a voice phishing scam targeting GoDaddy support employees allowed attackers to assume control over at least a half-dozen domain names, including transaction brokering site escrow.com.

And in May of this year, GoDaddy disclosed that 28,000 of its customers' web hosting accounts were compromised following a security incident in Oct. 2019 that wasn't discovered until April 2020.

This latest campaign appears to have begun on or around Nov. 13, with an attack on cryptocurrency trading platform liquid.com. krebsonsecurity.com

Twitter names famed hacker 'Mudge' as head of security
Social media giant Twitter, under increased threat of regulation and plagued by serious security breaches, is appointing one of the world's best-regarded hackers to tackle everything from engineering missteps to misinformation.

AdvertisementThe company on Monday named Peiter Zatko, widely known by his hacker handle Mudge, to the new position of head of security, giving him a broad mandate to recommend changes in structure and practices. Zatko answers to CEO Jack Dorsey and is expected to take over management of key security functions after a 45- to 60-day review.

In an exclusive interview, Zatko said he will examine "information security, site integrity, physical security, platform integrity -- which starts to touch on abuse and manipulation of the platform -- and engineering."

Zatko most recently oversaw security at the electronic payments unicorn Stripe. Before that, he worked on special projects at Google and oversaw handing out grants for projects on cybersecurity at the Pentagon's famed Defense Advanced Research and Projects Agency (DARPA).

Zatko's colorful career began in the 1990s, when he simultaneously conducted classified work for a government contractor and was among the leaders of Cult of the Dead Cow, a hacking group notorious for releasing Windows hacking tools in order to goad Microsoft into improving security. reuters.com

Employee surveillance software demand increased as workers transitioned to home working
As people hunkered down to work from home during COVID-19, companies turned to employee surveillance software to track their staff.

A new study shows that the
demand for employee surveillance software was up 55% in June 2020 compared to the pre-pandemic average. From webcam access to random screenshot monitoring, these surveillance software products can record almost everything an employee does on their computer.

Global demand for employee monitoring software increased by
108% in April, and 70% in May 2020 compared with searches carried out the preceding year.

Queries for "How to monitor employees working from home" increased by 1,705% in April and 652% in May 2020 compared with searches carried out the preceding year.

The most popular surveillance tools are Time Doctor, Hubstaff, and FlexiSPY. The tools with the biggest increase in demand include Teramind, DeskTime, Kickidler, and Time Doctor, with interest for the latter tripling compared to the pre-pandemic levels. zdnet.com

Europol EC3/Cybercrime Centre
Malicious Uses and Abuses of Artificial Intelligence

- Trend Micro Research
- United Nations Interregional Crime & Justice Research Institute (UNICRI)
- Europol's European Cybercrime Centre (EC3)

New report finds criminals leverage AI for malicious use,
and it's not just deep fakes

Europol, UNICRI and Trend Micro uncover current and future threats of AI and how to combat them

Read the full report: Malicious Uses and Abuses of Artificial Intelligence.

Vote Now for 2021 Special Interest Group Projects
now through 21 December 2020, PCI SSC Participating Organizations are invited to vote on proposals for 2021 Special Interest Group (SIG) projects.  

Special Interest Groups (SIGs) are community-driven initiatives that focus on payment security challenges related to PCI Security Standards. SIGs bring together experts from across industries and around the world to address the topics that are most important to their payment security efforts, resulting practical and relevant resources that help stakeholders apply PCI Standards to their organizations. blog.pcisecuritystandards.org

56% of organizations faced a ransomware attack, 27% paid average $0.99M
ransom in U.S.




Congressional Concern: 'Security Departments Collaborating Efforts'

What Upsets Senators in Congressional Hearing with Zuckerberg
Facebook, Twitter CEOs Defend Their Election Actions To The Senate

Out of this testimony came
one separate concern beyond the intention of the hearings and that was that the separate 'security departments are collaborating' their efforts. As Zuckerberg specifically said that 'security coordinates with other companies on security matters.' One Senator made that statement a big deal in his discussing their findings.

Which by the way is also the primary concern for privacy advocates as it relates to facial recognition applications.

Congress and privacy advocates are extremely concerned about security departments in private industry collaborating their efforts and pooling information.

Zuckerberg's statement was innocent enough and logical to make but the one Senator focused on it and made it a much bigger issue.

While this didn't make the written article it was captured in the video clip the news outlets broadcast about the hearings. Both on Fox and CNN. cfo.com

The Shift is Real

Multiple Surveys Show That Shoppers Are Flooding the Web

76% of Shoppers to Conduct Majority of their Holiday Purchases Online
Verizon Business Retail Trends Report finds online shopping traffic up 82%
Survey Finds Grocery Shoppers Opting for Virtual Carts During Pandemic
Majority of Shoppers Are Buying More Online, but Are Fatigued by Online Marketing

And the Shift is Here to Stay
Mid-Pandemic Ecommerce consumer report finds increased e-commerce spending set to continue after Pandemic ends
The Pandemic caused a huge shift in online shopping with $708 billion being spent online this year so far - an 18% increase compared to 2019. It also forced the hand of the late adopters who had so far resisted shopping online with 5 million first time shoppers coming online.

A new report by iAdvize the leading conversational platform being used by major brands and retailers across the world worked with YouGov to survey 1342 consumers in the US from the 14th to 16th of October 2020 to take a deep dive into the changes caused by the Pandemic six months in.

The report finds that 33% of Americans said they shopped more online during the Pandemic and 66% stating that they anticipate they will shop the same amount online after the Pandemic ends and only 25% saying they expected to spend less online after the pandemic ends.  customerthink.com

Pay close attention while online shopping to avoid scams







Knoxville, TN: KCSO Shoplifting Task Force arrests 114 people in first few days of operation
In just the past five days, the Knox County Sheriff's Office said it has arrested 114 people for various crimes including shoplifting, credit card fraud, check forgery, identity theft and more under a new task force. The Task Force has also recovered multiple stolen vehicles and over 54,000.00 in stolen property for area merchants. It's called the
Organized Retail Crime Holiday Task Force, and the goal is to help keep shoppers and their identities safe as they enjoy holiday shopping. wbir.com

Sheriff Tom Spangler launched this year's Organized Retail Crime Holiday Task Force on Tuesday , November 17th, 2020
The Task Force is comprised of the ORC Units Captain, Sergeant, and the 3 Detectives who are regularly assigned year round, as well as Deputies from various other units inside the Knox County Sheriff's Office.
The Task Force has also recovered multiple stolen vehicles and over 54,000.00 in stolen property for area merchants. Sheriff Tom Spangler and members of The ORC Unit know this is so much more than just shoplifting. These are often times skilled criminals who use theft, fraud, forgery and drugs as their "career".

The Task Force is something Sheriff Spangler has committed to local area retailers as well as the citizens of Knox County. It is a means to help keep shoppers and their identities safer as they enjoy Holiday Shopping.
These Deputies/Detectives are often unrecognizable, they look like any average citizen. They are walking stores, in parking lots, in the LP offices of retailers, all to keep the public safe.

Sheriff Spangler credits the hard work of the Loss Prevention and Management staff in these retail stores with the overall success of the Task Force. "It's important for them to know we are here to back them up, we are here to work alongside them to keep everyone safe, minimize the loss to both the retailer and consumer. It's a win/win for all involved." ~ Tom Spangler, Sheriff.

Jacksonville, FL: South Florida Man Pleads Guilty In Credit Card Fraud Scheme
According to the plea agreement, in the early part of 2019, Boned and his co-defendants, Duani Garcia and Raiquel Monteagudo Torres used credit or debit cards re-encoded with stolen account numbers to purchase, among other things, phone cards and gift cards at Walmarts throughout the Clay County, Florida area. During a search of the three individuals, deputies located 40 gift and credit cards that had been re-encoded with stolen credit card information. Further investigation resulted in the seizure of computer media associated with the three individuals. A forensic examination of the computer media located an additional 253 stolen credit card account numbers. On March 16, 2020, United States District Judge Brian J. Davis sentenced Garcia, to 12 months and 1 day in federal prison and payment of restitution to the victims. 

Alpena, MI: 49 Firearms stolen in weekend Gun Store burglary

Salem, MA: Home Depot Shoplifter arrested for theft over $250 and a wanted fugitive from justice

Kerr County, TX: Felon with 2 pending theft charges gets 26th arrest, accused of shoplifting

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Shootings & Deaths

Bellevue, NE: Man arrested in deadly attack at Nebraska Sonic restaurant
Authorities arrested a 23-year-old man in an attack at a Nebraska fast food restaurant in which two employees were shot and killed, two were wounded and officers responding to a report of a possible bomb inside a moving truck in the parking lot arrived to find the vehicle on fire. Roberto Carlos Silva Jr., of Omaha, was booked into Sarpy County jail early Sunday on suspicion of first-degree murder and first-degree arson in Saturday night's attack at a Sonic Drive-in restaurant in Bellevue.

In a news release early Sunday, Lt. Andy Jashinske said Bellevue police received a call at 9:23 p.m. Saturday about a possible bomb in a U-Haul truck parked outside of the restaurant in the Omaha suburb. A minute later, the call was updated to a possible shooting, he said.
Officers who arrived found the moving truck burning and four restaurant employees who had been shot. Two were sent to the University of Nebraska Medical Center for treatment, and the other two were declared dead at the scene, Jashinske said. omaha.com

Philadelphia, PA: 19-year-old man fatally shot after argument at
Germantown C-store
Philadelphia police are searching for a gunman who shot and killed a 19 year old in the Germantown section of the city. It happened at around 11:30 p.m. Saturday outside the A-Plus Mini Mart near West Queen Lane and Green Street. Police said the 19 year old and another man started arguing inside the store. Investigators said after the confrontation it appears that the victim invited the gunman outside. According to police, as the man exited the gas station first with the gunman following, the suspect stopped at the front door and pulled his gun out and shot the victim twice. Police said the gunman then exited the store and shot the victim two more times at point-blank range while the victim was on the ground. The victim was taken to a hospital where he died a short time later.

Milwaukee, WI: Police arrest 15-year-old for Wisconsin mall shooting
Police in Wisconsin said they have arrested a 15-year-old male in connection to last week's shooting at a mall that left eight people injured. Barry Weber, chief of the Wauwatosa Police Department, told reporters Sunday during a press conference that officers had apprehended the suspect, whom he described a "15-year-old Hispanic male," Saturday night. Officers also confiscated a weapon during the arrest that they believe was used Friday at the Mayfair Mall in Wauwatosa, located just outside of Milwaukee.

The shooting occurred at the mall before 3 p.m. on Friday, resulting in seven adults and one teenager being transferred to the hospital with injuries. The suspect then left the mall among the fleeing shoppers, leading police on a manhunt for a suspect who was initially described as a White male. The suspect was arrested Saturday night in a car, Weber said without specifying the location.
Weber said the shooting was not random but the result of "an altercation between two groups," adding that among the eight people injured four were bystanders. upi.com

Beachwood, OH: Man shot outside the entrance to Beachwood Place
A man was hospitalized after he was shot several times in the abdomen by another man Saturday afternoon outside Beachwood Place mall. cleveland.com

Birmingham, AL: 1 killed in Captain D's restaurant shootings

Trenton, NJ: 4 people wounded outside Strip Mall Sunday night

Winston-Salem, NC: Youth shot in face during brawl outside Hanes Mall

Philadelphia, PA: C-Store Owner Fighting For Life After Being Shot In Head


Robberies, Incidents & Thefts

Trumbull, CT: Man Arrested After Armed Robbery at Westfield Trumbull Mall, Six-Hour Long Standoff
Trumbull police have arrested a man who they said led officers on a pursuit after robbing a store at the Westfield Trumbull Mall on Friday night. Officers said they took 24-year-old Eddie Lynch, of New Haven, into custody early Saturday morning following a six-hour standoff with Bridgeport and Trumbull police. According to police, Lynch surrendered at about 1:10 a.m. at the intersection of Madison Avenue and Anton Street in Bridgeport, where he had crashed his vehicle during a police pursuit following the armed robbery. nbcconnecticut.com

Las Vegas, NV: Man faces multiple charges in retail burglary ring
A Las Vegas man has been arrested in what police say was an organized retail burglary ring that targeted at least 13 different stores, yielding many thousands in profit.

UK: Burnley, England: Customer, 94 years old , Seriously injured after Shoplifter pushed her to the floor as he ran from Tesco staff


Counterfeit & Arson

Perfume makers are fighting back against an illegal fake scent boom
The luxury perfume market has blossomed into a $12 billion industry, but it's facing a fresh challenge in the form of counterfeit fragrances. While companies have long had to deal with plagiarists ripping off their recognizable packaging and iconic bottle shapes to peddle their sub-par offerings, technology advancements have meant that counterfeiters have taken to copying their famous scents in the form of "smell-alike" perfumes. Smell-alikes, much like the luxury perfume market itself, are booming. Between 2017 and 2018, more than 2.2 million fake body care items, including cosmetics and perfumes, were seized in the UK alone, while the OECD estimates that fake goods imported to the UK were worth $18.2B in 2016, equivalent to three per cent of genuine imports, up from $12.3B in 2013. wired.co.uk

Chicago, IL: Fire Destroys 3 Businesses in the Bronzeville neighborhood, Under investigation by Chicago Fire and ATF

Baton Rouge, LA: Arsonist sets Circle K gas pump on fire early Monday morning




C-Store - Rocky Mount, TN - Robbery
C-Store - Portland, OR - Armed Robbery
C-Store - Virginia Beach, VA - Robbery
C-Store - Portland, OR - Armed Robbery
Family Dollar - Columbus, OH - Armed Robbery
Gas Station - Spartanburg County, NC - Armed Robbery
Gas Station - Portsmouth, VA - Armed Robbery
Gas Station - Shawnee County, KS - Armed Robbery
Gas Station - Wolcott, CT - Armed Robbery
Guns - Alpena, MI - Burglary
Jewelry - Trumbull, CT - Armed Robbery
Jewelry - Austin, TX - Burglary
Jewelry - Federal Way, WA - Robbery
Jewelry - Wichita Falls, TX - Robbery
Jewelry - Orlando, FL - Robbery
Jewelry - Shirley, NY - Robbery
Liquor - Nashville, TN - Burglary
Local Store - Boise, ID - Armed Robbery
Mall Store - Trumbull, CT - Armed Robbery
Restaurant - New York, NY - Armed Robbery (McDonald's)
Pharmacy - Phoenix, AZ - Armed Robbery
Restaurant - Bowling Green, KY - Armed Robbery (Waffle House)
Sporting Goods - Vernon Parish, LA - Robbery
Walgreens - Idaho Falls, ID - Robbery
7- Eleven - Wolcott, CT - Armed Robbery


Daily Totals:
• 22 robberies
• 3 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



Romeo Acevedo, LPQ named Asset Protection Market Manager
for 99 Cent Only Stores

His most recent role was with Guitar Center where he served as Corporate Asset Protection Program Manager. He has held other LP/AP roles with Ralphs Grocery & CVS Health. He also served over 12 years in the United States Marine Corps as an Infantry Marine and Military Police Officer.

Mark Elliot named Regional Loss Prevention Manager
for Signet Jewelers

Marlene Smiga named Acting Loss Prevention Lead for Old Navy

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


Corporate Manager, Asset Protection
Glendale, CA - posted November
The Corporate Manager, Asset Protection is responsible for the development of Asset Protection Guidelines & Procedures and Training & Awareness Programs for the Disney Store North America Division. This critical position works with cross functional Operational, Human Resource and Field Leadership partners...

Field Loss Prevention Manager
Framingham, MA - posted November 5
Staples is focused on our customer and our community. As a Field Loss Prevention Manager for Staples, you will manage and coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations...

Asset & Profit Protection Investigations Analyst
San Francisco, CA - posted September 24
You should have strong analytical skills, be a quick learner, and drive to innovate with both technology and processes. They will be personable, open to learning, collaborating with others, and apt to saying "yes" or "I'll find a way", rather than "no" or "that's impossible"...

Area Loss Prevention Manager
Pittsburgh, PA - posted September 10
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Customer Success Specialists
Multiple Locations - posted October 9
The role of the Customer Success Specialist is to engage, empower, and excite our community. As a Customer Success Specialist, your primary responsibility is to ensure both retailers and law enforcement, who make up our community, have great experiences and achieve real crime reduction outcomes from using our platform.
Apply Here

Sales Representatives
NuTech National - posted October 13
NuTech National, an established and rapidly growing 40+ year electronic security company is expanding our National Sales Team. Seeking motivated, driven and successful sales reps to expand our national retail and governmental vertical markets. Top pay, benefits and signing bonus available. Please apply to melissa@nutechnational.com

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs   |   Post Your Job





Passion is probably the one trait all employers look for in every search and in every candidate. It's also the one ingredient that's hard to manufacture and almost impossible to fake. Certainly, energy level has a lot to do with it and virtually everyone can pick it up a notch when they need to. But passion is something that's deep and something money can't buy and quite frankly it's worth it's weight in gold because passion motivates people and it's what separates the good from the great. If you've got passion, let it show and, if you don't, try to go find it because every employer wants it.

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