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FaceFirst Chief Operating Officer Dara Riordan Promoted to President
 FaceFirst,
Inc announced that current Chief Operating Officer Dara Riordan has been
elevated to the role of president effective November 1, 2021. Riordan will
retain her COO title, and she will continue to report to CEO and Chairman Dan
Merkle. Since becoming COO in 2020, Riordan has been a driving force behind
growth and transformation at FaceFirst.
Riordan oversees FaceFirst's business strategy, operations, planning, sales,
product, global services, and marketing. She joined FaceFirst in February 2019,
after 14 years at Johnson Controls International in senior leadership sales and
strategic leadership roles. Riordan helped lead FaceFirst through its pandemic
response and executive transitions. She guided growth strategy, drove
operational efficiencies, and significantly accelerated the company's market
footprint.
Read more here
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See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position
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3xLOGIC Rolls Out New Mobile App for VIGIL CLOUD Solution
 App
puts control of video management in the palm of
users' hands
3xLOGIC, Inc., a leading
provider of integrated, intelligent security solutions, has rolled out a new
mobile app for its VIGIL CLOUD video management solution. The intuitive mobile
app makes tasks like viewing video, case management, and viewing and reacting to
notifications, available in the palm of your hand.
Read more here
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CALL FOR PROPOSALS NOW OPEN
Submissions Due December 13,
2021
Shape the retail industry's most exciting and innovative asset
protection event! RILA's
Retail Asset Protection Conference is where top executives come
to learn, network, and find solutions to their pressing needs. This
is your chance to get involved and share your latest learnings,
creative strategies, new initiatives, and outstanding case studies
with the AP community. It's time to submit your session proposal!
The Retail Asset Protection Conference is the annual gathering of
the retail AP community after a year of new challenges. The AP
Steering Committee is looking for proposals with fresh content,
actionable takeaways, and real insights. If you or someone from your
company has new and exciting initiatives, unique viewpoints or
creative approaches-we want to hear from you! Please follow the link
below to submit your session proposal and bring your expertise to
our audience of retail executives.
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The U.S. Crime Surge
The Retail Impact
ORC is the Hot Topic: NRF's Retail Gets Real Podcast
Retailers fight back against organized retail crime
Retail Gets Real episode 244: Tony Sheppard
from ThinkLP on the pandemic's impact and how retailers can tackle the issue
 The
retail industry has been dealing with organized retail crime for many years, but
video footage of major incidents at large retail stores has brought increased
media attention to the topic. As the complexity of these crimes has expanded,
the necessary investment to counter them has as well. That's led to retailers
doing much of the work that traditionally has been handled by law enforcement,
including locking up products and using GPS/RFID tags more often.
Tony Sheppard, director of loss prevention solutions at ThinkLP, has more than
27 years of experience working in loss prevention for retailers including CVS
and Ulta Beauty, and has been working in the ORC field for over a decade. He
joins Retail Gets Real to discuss how the pandemic has impacted the problem
and how retailers can tackle the issue and plan for the future.
Listen to the full episode to learn more about the expanding world of
organized retail crime and how retailers are rising to the occasion to combat
it.
nrf.com
San Francisco's Crime-Filled Retail Reality
Private Guards, Enhanced Security, Massive Losses
The Globe talks with several shops and
security experts about today's retail reality in San Francisco
 Throughout
2021 so far, the crime wave in San Francisco shows no signs in slowing down.
In only the past few weeks, retail stores feeling the pinch have limited their
investment and stores in the city, with Walgreens
pulling out 22 stores, Safeway reducing hours, and
others, like Target, looking at more stores to
potentially leave the city.
However, while the large chains frequently make the news, the exodus of smaller
stores out of the city or closing up shop isn't often highlighted. High crime in
the Mission District has forced out many iconic stores in the last several
years, but with high crime rates continuing, and stores reporting losses due
to robberies going unchecked, the rate hasn't gone down. Some crimes, like
car break-ins, have become so prevalent that there is now a car glass shortage
in San Francisco. With no other options, retailers are now either hunkering
down or leaving.
Jenny Kim, a store owner in the city, added that security systems and even
security guards are now popping up.
"Places with money, like the big chain stores, they have security guards.
A lot of us can't afford that luxury, even if several of us band together for a
group guard, so we rely on security systems," noted Kim. "And I can't blame the
police. They do what they can. It's just city policy now doesn't go after
these people as much, so they feel safe enough to do things like this."
Crime in San Francisco
For many shop owners it means leaving San Francisco: "Chesa Boudin's
policies of not going after criminals made me move to Los Angeles," said Alec
Joyce, a restaurant owner who is currently in the process of moving his
Irish-themed restaurant from San Francisco to Santa Monica.
Although new city policies on crime, as well as the possible recall of Boudin
and demise of his non-prosecution system next year, could cut city crime rates,
for at least the near future, this is the new norm in the city.
californiaglobe.com
Crime & Policing: More Election Fallout
Law and order prevail as pro-crime Democrats lose big
Anti-police progressives got trounced across
the nation, from Long Island to Seattle.
This follows the primary win of Hizzoner-elect Eric Adams: New York City's
second black mayor will take office having vowed from the start to stop crime,
progressives be damned.
 The
trend continued on Long Island, where anger over the no-bail law sent
Democrats to defeat in the Nassau and Suffolk county DA races.
In Nassau, career local prosecutor Anne Donnelly overwhelmed Democratic state
Sen. Todd Kaminsky, who voted for the 2019 law that eliminated most cash
bail, 60 percent to 40 percent. In Suffolk, Republican Ray Tierney trounced
Democratic incumbent District Attorney Tim Sini, 57 percent to 43 percent,
with bail reform again a key issue.
In Seattle, Republican candidates for city attorney and pro-police candidate for
mayor held large leads on Wednesday - a clear repudiation of their rivals'
anti-policing plans. Ann Davison, who vowed more prosecutions for
low-level crimes as city attorney, drew 58 percent against Nicole
Thomas-Kennedy, who called for abolishing the current criminal-justice system.
In the mayoral race, "Hire more cops" moderate Bruce Harrell was at 65
percent vs. #Defunder Lorena Gonzalez.
In Minneapolis, where George Floyd died at police hands, voters rejected a
proposal to replace the city's police department with a new Department of
Public Safety and at least two pro-Defund City Council members went down in
defeat.
And in Pennsylvania's Westmoreland County, pro-police Nicole Ziccarelli beat
Democrat John Peck to become the first Republican to hold the office in
decades.
nypost.com
Salt Lake City unveils crime control plan, hopes to hire record number of
officers
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COVID Update
425.2M Vaccinations Given
US: 47.1M Cases - 770.8K Dead - 37.1M Recovered
Worldwide:
248.9M Cases - 5M Dead - 225.5M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember &
recognize.
Private Industry Security Guard Deaths: 322
Law
Enforcement Officer Deaths: 513
*Red indicates change in total deaths
Ranking U.S. States by COVID Cases
Red Alert from Across the Pond?
Europe Could See "Another Half A Million Covid Deaths" By February
The rising number of cases of Covid-19 in Europe is of "grave concern" and
the region could see another half a million deaths by early next year, the
World Health Organization warned on Thursday.
"The current pace of transmission across the 53 countries of the European
Region is of grave concern," WHO Europe director Hans Kluge told a press
conference, adding that one reliable projection would mean "another half a
million COVID-19 deaths," by February if the current trajectory continued.
The WHO's European Region spans 53 countries and territories and includes
several nations in Central Asia.
ndtv.com
OSHA: Employers have 60 days to mandate COVID-19 vaccines
Biden administration sets a Jan. 4 vax deadline for private sector workers
 Employers
with more than 100 employees will need to implement a COVID-19 vaccination
requirement for their employees - and offer a weekly testing alternative to
those who refuse or are unable to receive a vaccine - presumably by Jan. 4,
2022, according to an emergency temporary standard issued Thursday by the
Occupational Safety and Health Administration.
In determining whether they meet the 100-employees threshold, employers must
include all employees across all of their U.S. locations, regardless of
employees' vaccination status or where they perform their work, per the ETS.
Part-time employees do count towards the company total, but independent
contractors do not. Additional sections of the ETS detail how the threshold
should be determined in situations involving franchisees, multi-employer
workplaces and staffing agencies.
All covered employers are required by the ETS to bear the cost of providing
up to four hours of paid time and reasonable paid sick leave needed to support
vaccination, but where an employee chooses to remain unvaccinated, the ETS
does not require employers to pay for the costs associated with regular COVID-19
testing or the use of face coverings. Some employees may be entitled to
reasonable accommodation from their employer, absent undue hardship, due to a
medical condition or sincerely held religious belief. Stakeholders have until 30
days after the date of the rule's publication to submit public comments.
The plan was first announced in September by President Biden, who directed the
Labor Department to invoke its emergency powers over the safety of workplaces to
require businesses with 100 or more employees to
mandate vaccinations for all employees. Workers who refuse to get
vaccinated must undergo weekly testing.
Mr. Biden has previously imposed vaccine requirements on
federal workers and companies that receive federal contracts. But the new
rule covering employees of all large private businesses is a more dramatic use
of his executive power, prompting some state officials to criticize the move
and threaten to try to stop them.
Among the businesses that have yet to issue a requirement for all
employees are the nation's largest employer,
Walmart, which is mandating vaccines mainly for its corporate staff members,
and
JPMorgan Chase, which has more than 120,000 employees in offices and bank
branches across the United States and is encouraging but not broadly mandating
vaccinations.
nytimes.com
hrdive.com
shrm.org
Retail Issues Quick Response
NRF Issues Statement on Administration's Vaccine Requirement for U.S. Employers
The National Retail Federation today issued the following statement from Senior
Vice President for Government Relations David French in response to the
issuance of the Occupational Safety and Health Administration's new emergency
temporary standard. The new federal rules will require all employers with
100 or more employees to ensure their workers are vaccinated or tested weekly
for COVID-19.
 "Over
the past 19 months, retailers across the country have taken extraordinary
measures to keep their employees, customers and communities safe during the
COVID-19 pandemic. As part of these efforts, retailers have distributed,
encouraged, incentivized and, in some instances, mandated the vaccine. Since the
president's announcement of the vaccine mandate for private industry, the
seven-day average number of cases in the United States has plummeted by more
than half. Nevertheless, the Biden administration has chosen to declare an
'emergency' and impose burdensome new requirements on retailers during the
crucial holiday shopping season.
"As an industry that supports one in four American jobs, retailers have
consistently requested that the administration take public comment on this new
vaccine mandate. Last month, NRF met with the Office of Information and
Regulatory Affairs and stressed the importance of feasibility of implementation
for employers. It is critical that the rule not cause unnecessary disruption
to the economy, exacerbate the preexisting workforce shortage or saddle
retailers, who are already taking considerable steps to keep their employees
and customers safe, with needless additional requirements and regulatory
burdens."
Last month, NRF sent a
detailed letter to Labor Secretary Marty Walsh outlining the retail
industry's concerns about and recommendations for the emergency temporary
standard. Subsequently, NRF sent a letter to the Office of Information and
Regulatory Affairs and was granted a meeting with administration officials.
nrf.com
'Frenzied Legal Battle' Coming Over Biden's
Vaccine Mandate
Analysis: Wide array of opponents prepare to fight Biden vaccine mandate
The country's first national COVID-19 vaccine mandate, expected to be
unveiled by the Biden administration this week, is likely to unleash a
frenzied legal battle that will hinge on a rarely used law and questions over
federal power and authority over healthcare.
States, companies, trade groups, civil liberty advocates and religious
organizations are expected to rush to court with demands to stop the mandate in
its tracks. Two dozen Republican state attorneys general have
already vowed to use "every legal option" to fight the mandate and 40
Republican lawmakers said on Wednesday they were preparing their own challenge.
Details of the vaccine and testing requirements for private employers remain
under wraps. The administration has said that the rule is coming and that it
requires certain businesses to "develop, implement and enforce" a mandatory
policy that allows employees to either choose to get vaccinated or undergo
regular testing and wear a face covering at work.
For opponents, the general principle could not be more clear: the
administration's zeal for fighting the pandemic with vaccinations and testing
has trampled the law and the Constitution.
"There will be so much litigation it will never see the light of day,"
said Josh Blackman, a professor at South Texas College of Law Houston.
Some legal experts, however, said protecting against a historic public health
crisis provides a compelling justification for the mandate against
constitutional challenges that claim it infringes on individual or state rights.
reuters.com
No Vax, No Service
LA's Strict Vaccine Mandate Begins Taking Effect
Beginning Monday, an even more expansive
vaccination-verification ordinance will take effect in the city of Los Angeles.
 Patronizing
or working in an indoor bar, winery, brewery, nightclub or lounge in Los
Angeles County will require proof of full vaccination against COVID-19
beginning Thursday.
The county mandate was phased in beginning in early October, when workers and
patrons at such adult-oriented businesses were required to show proof of at
least one dose of COVID vaccine. But starting Thursday, everyone will have to
have proof of full vaccination and present a photo ID.
Beginning Monday, an even more expansive vaccination-verification ordinance
will take effect in the city of Los Angeles. That ordinance will require
proof of full COVID-19 vaccination for entry to indoor restaurants, bars, gyms,
shopping centers, entertainment venues and personal care establishments
within the city. The ordinance does not include grocery stores or pharmacies.
The city ordinance is believed to be the strictest law of its kind in the
country, however, questions still remain on how the city plans to enforce
the requirement. City officials have suggested the Department of Building and
Safety is the most logical enforcement agency, however, that department lacks
the personnel to conduct such enforcement.
Businesses violating the city ordinance would be issued a $1,000 fine for a
second violation, $2,000 fine for a third violation and a $5,000 fine for
a fourth violation.
nbclosangeles.com
When will L.A. County lift its mask mandate? Here's what needs to happen
Los Angeles County has unveiled the criteria necessary to retire the public mask
mandate it imposed months ago to combat the latest COVID-19 surge.
The county's criteria are strict: They require coronavirus community
transmission to fall significantly below current levels, the number of people
hospitalized with COVID-19 to decline and stay low and more people to complete
their vaccination series. Even then, masks could be removed only in select
indoor public settings if everyone present is fully vaccinated.
For indoor public settings with fewer than 1,000 people, businesses or hosts
would be allowed to lift indoor mask requirements only if they ensure that all
employees and customers are fully vaccinated and have a process in place to
verify that. The mask mandate would still apply to indoor events with more than
1,000 people.
latimes.com
Walmart - Walgreens - Rite Aid
- Meijer
Retailers to begin offering COVID-19 vaccinations for children
20 Towns Will Pay $20,000 to Lure Remote Workers or Even Give You a Free House
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Who will be NYC's next top cop? Here's who's on Eric Adams' shortlist of
candidates
 Mayor-elect
Eric Adams is mulling a short list of candidates - including frontrunners former
Seattle Police Chief Carmen Best, Philadelphia top cop Danielle Outlaw and
former Newark Police Chief Ivonne Roman - to take the reins of the NYPD, The
Post has learned.
The diverse list of successors for
Police Commissioner Dermot Shea - the third white Irish-American cop under
Mayor Bill de Blasio - has been narrowed down to six to eight women,
multiple sources with knowledge of the nationwide search told The Post.
Leading the pack are Best, Outlaw and Roman, and the Adams campaign
started making calls to candidates last week to gauge interest, sources said.
"It is a true nationwide search but it's mostly going to come down to a few
candidates, including Outlaw and Best," a source said.
"They are both extraordinary police officers. Outlaw has more executive
experience, while Best is viewed as a cops' cop who is liked by Fox News and
MSNBC viewers."
nypost.com
Best Retail Workplaces
How the Best Workplaces in Retail retain employees amid the Great Resignation
Dick's Sporting Goods doesn't play games with employee safety.
 Disputes
and altercations between customers and retail workers overall have intensified
over the past year and a half, as front-line employees in different retail
sectors have tried to enforce mask and vaccination rules.
Amid the rising tension, Dick's has demonstrated it has employees' backs.
The company, which is based outside of Pittsburgh and has more than 850 stores
and 50,000 employees across the United States, has a "zero-tolerance" stance
regarding disrespectful behavior toward team members. This includes a
hotline number for employees to call if they feel they have not been treated
with dignity and respect. Customers who shop in the store also can use the
hotline.
The stance empowers store managers to escort customers from the premises
when efforts to de-escalate conflicts do not succeed, says Paloma DeNardis, head
of inclusion and diversity at Dick's.
"There have been instances where we have asked customers not to return to our
stores because they weren't able to treat people with respect," DeNardis says.
The way Dick's has protected front-line staffers in challenging times helps
explain why the company hasn't seen employees leave in droves-something
retailers as a whole have experienced. And while job applications dipped to half
the usual volume earlier in the pandemic, the company continues to attract a
healthy candidate
pool.
Given Dick's treatment of employees and success at retaining talent, it's not
surprising the company earned a place on the
Fortune Best Workplaces in Retail 2021 list.
Click here to see the
full list of best retail workplaces.
fortune.com
Apple Retaliation Lawsuit
Fired #AppleToo organizer files labor charge against the company
Janneke Parrish says Apple retaliated
against her for organizing
 Janneke
Parrish, a leader of the #AppleToo movement, has filed an unfair labor practice
charge against the company, alleging the tech giant
fired her in retaliation for organizing.
Parrish
created the #AppleToo platform to help colleagues air their concerns with
Apple's culture of "pervasive sexism" and pay equity (as
reported in the Aug. 27th Daily). Then, in October, she was fired,
allegedly for failing to comply with a
workplace investigation into leaks.
Parrish says the company terminated her based on "false and pretextual reasons"
- namely because she "spoke up regarding her personal experiences regarding
workplace concerns and helped give voice to her co-workers' concerns in a
workplace where such issues have been systematically siloed, suppressed, and
unaddressed."
"It seems like all the tech companies are using the same playbook," says
labor attorney Laurie Burgess. "They get rid of outspoken organizers by
asserting they are responsible for a leak without any proof or documentation
that that person was indeed responsible. My client denies having leaked this
information." Burgess is also representing the
fired and suspended Netflix organizers, as well as prominent Google
organizers.
This is the seventh unfair labor practice charge that has been filed against
Apple since August.
theverge.com
washingtonpost.com
Dick's Sporting Goods gets an assist from Nike with new partnership
Ikea expands resale program across 33 US stores for the holidays
Quarterly Results
Lyft Q3 revenue up 73%
Cheesecake Factory Q3 comp's up 41.1%
Regis Q1 comp's up 23.2%, system-wide revenue down 30.2% (Transitioning to
franchise owned)
Capri Holdings Q2 revenue up 17%
Versace revenue up 43%
Jimmy Choo revenue up 12%
Michael Kors revenue up 11%
Rent-A-Center Q3 comp's up 12%, total revenue up 13%
Weis Markets Q3 comp's up 4.6%, net sales up 6.1%
Senior LP & AP Jobs
Market
Director of Asset Protection job posted for Goodwill of Houston in Houston, TX
 To
identify, minimize, and mitigate areas of risk and loss, while improving safety
and providing support, training, and security to the organization which will
increase donor value and contribution that can go towards mission. Provide
ongoing execution, training, and support of Asset Protection (AP) policies and
procedures while managing, maintaining, and implementing AP and Safety programs
and security controls that mitigate risk and loss.
indeed.com
Sr. Supply Chain AP Manager job posted for Advance Auto Parts in Phoenix, AZ
 The
Sr Asset Protection Manager (Sr APM) works directly with the Director of Asset
Protection and the Regional Vice President (RVP) of DC Operations. They are
responsible for directing and coordinating the AP Department efforts and
initiatives in partnership with DC Operators and Cross - Functional teams to
achieve maximum effectiveness in controlling loss within their assigned Region.
advanceautoparts.jobs
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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Insider Threat Management
Insider Threats: An Age-Old Problem
Chris Krebs, previous CISA Director,
recently spoke about this issue and called for legislation to crack down
on insider threats, stating, "When you're talking about companies that are
providing a service to the federal government - not just the Department of
Defense but the civilian agencies as well - I would expect to see enhanced
requirements not just on the external threat management, but also insider threat
management."
Insider threats are indeed an issue - not just for defense contractors, but
arguably for any organization with sensitive information.
Not All Insiders Are Malicious
&uuid=(email)) Some insiders are malicious and can be financially motivated to exploit their
access to sensitive data and systems. It's important to have practices (e.g.,
ongoing background checks) and tooling (e.g., behavioral analytics) to help
identify insiders that pose a risk.
However, it's essential to recognize that insider threats are not always
intentional or due to malicious intent. For example, an insider with
excessive access permissions could be a significant risk if they are hacked.
Understanding who represents a risk to the organization based on role, access to
information, and more is critical to understanding, protecting against and
monitoring potential threats within your organization.
Employee Churn
According to the
Bureau
of Labor Statistics, employees change jobs 12 times on average over their
careers. Median employee tenure for men is 4.3 years, compared to 4 years
for women. This means that employees that have valuable insider information
today may work for your competitor tomorrow.
This scenario is aggravated by a recent phenomenon dubbed "the
Great Resignation," which has resulted in an estimated 4 million Americans
quitting their jobs in July 2021 alone, likely due to pandemic burnout. This
mass migration - which shows no signs of slowing - will likely exacerbate the
normal employee churn problem and could result in the compromise or loss of
sensitive company information.
Remote Work - Effective Social Engineering Tactics -
Need-To-Know - Lack Of Resources - Lack Of Skilled Professionals - A Path
Forward:
forbes.com
Remote Work & Cybersecurity Risks
Insider Threats Are On The Rise - Even In The Virtual Workplace
More than a year and a half after the COVID-19 pandemic began, countless
workers are still doing their jobs remotely rather than from their offices.
While there are many positives to working from home, there can also be some
negatives at play like nefarious actors taking advantage of the tools and
connections that employees use in work from home environments.
Insider threats, a security risk that comes from within the organization, are
posing a major security problem for businesses. This is partially due to the
widespread use of social media, encrypted communication platforms, and other
tools. Now more than ever insider threats need to be identified, thwarted,
and prevented.
Disregarding Company Policies
One reason insiders might act against their own organization involves
monetary gain. The pressures of the pandemic have led to record levels of
unemployment and financial strain for millions of Americans. Financial issues
can include struggling to pay for childcare, supporting family obligations,
paying rent and more. Those who find themselves in a financial bind might not
just act against their own company but could also more easily fall victim to a
threat.
Potentially Malicious Insiders
Another challenge employers face directly relates to the somewhat limited
supervision of employees who work remotely. In this situation, identifying
potentially malicious insiders is more difficult, largely because
face-to-face interactions are limited. When the pandemic began, many companies
shifted their primary areas of focus to keeping the business viable, which is
understandable. However, with this shift of focus, less attention may have been
paid to security issues.
securityinformed.com
Blind Spot for Risky Activity
80% of organizations report employee abuse of access to business applications
 New
research released by CyberArk reveals that organizations continue to operate
with limited visibility into user activity and sessions associated with web
applications, despite the ever-present risk of insider threats and
credential theft. While the adoption of web applications has brought flexibility
and increased productivity, organizations often lag in implementing the security
controls necessary to mitigate risk of human error or malicious intent.
The survey of 900 enterprise security leaders found that 80% of organizations
experienced employees misusing or abusing access to business applications in the
past year. This comes as 48% of organizations surveyed said they have
limited ability to view user logs and audit user activity, leaving a
blind spot for catching potentially risky behavior in user sessions.
Consider financial, healthcare, marketing or developer web applications that
contain sensitive, high-value data like financial records, customer or patient
information or intellectual property. Most security and compliance teams have
limited resources, visibility and control over how confidential data is being
handled, or what is being done during a user session.
According to the research, in 70% of organizations, the average end-user has
access to more than 10 business applications, many of which contain
high-value data, creating ample opportunity for a malicious actor. To that end,
the top-three high-value applications that organizations were most concerned
with protecting against unauthorized access were IT service management apps.
For many security teams, investigation into questionable user activity
represents a significant investment of time and drag on thin resources, and
must be balanced with other priorities such as improving incident response and
enforcing consistent controls across applications to reduce threat of credential
theft.
securitymagazine.com
Private Sector Urged to Review New Government Cyber Directive
Addressing a government-issued list of known
vulnerabilities should be a high priority for companies, cyber specialists say
Senior U.S. government officials urged companies to patch cybersecurity
vulnerabilities outlined in
a sweeping order for federal agencies to fix known software flaws, some of
which have been exploited by hackers for years.
A list published Wednesday by the Cybersecurity and Infrastructure Security
Agency highlights which software vulnerabilities government agencies should give
priority to. But patching them on tight time frames could be difficult for
organizations that rely on aging technology, cybersecurity experts say.
wsj.com
DHS Selects Northeastern University to Lead Center of Excellence for Engineering
Secure Environments from Targeted Attacks
 WASHINGTON
- Today, the U.S. Department of Homeland Security (DHS) Science and Technology
Directorate (S&T) announced the selection of Northeastern University to lead a
consortium of U.S. academic institutions and other partners for a new
Center of Excellence for Engineering Secure Environments from Targeted
Attacks (ESE). S&T will provide ESE with a $3.6 million grant for its first
operating year of a ten-year grant period.
dhs.gov
Microsoft Expands Security to AWS in Multicloud Push
Rooting malware discovered on Google Play, Samsung Galaxy Store |
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Cannabis & Crime
How Does Legal Cannabis Impact Crime?
As legalization has become more common, many studies have been conducted to
examine the effect of cannabis legalization on crime. Though some studies have
revealed a reduction in crime rates in areas with cannabis dispensaries,
others have shown an increase or no change at all. These mixed results in
studying the connection between cannabis and crime is likely due to differences
in established cannabis programs, with some states opting for medical-use only
while others have legalized adult-use as well. Additionally, medical and
adult-use programs across the country vary greatly in regards to regulations,
oversight, and size.
Medical Marijuana and Crime
Since the legalization of medical-use often pre-dates adult-use, most of the
studies into the relationship between cannabis and crime have been conducted in
states with only medical marijuana. States like Washington, Colorado, and
California acted as early test subjects and, so far, most studies have shown
that medical marijuana dispensaries have no impact on crime rates and can
sometimes even reduce them. One study published in the Economic Journal
concluded that crimes, including robberies, murders and aggravate assaults
have all
dropped by around 13 percent in areas close to medical marijuana states.
Recreational Cannabis and Crime
While results on the impact of medical marijuana on crime has been mixed, this
is even more true for recreational cannabis. Some research does indicate a
reduction in crime, but more often, research suggests that recreational cannabis
has no impact on crime. This is evident in a study conducted in California from
RAND Corporation
which found "no relationship between county laws that legally permit
dispensaries and reported violent crime." Though opponents of cannabis fear
that recreational cannabis facilities could attract crime and increase the
number of robberies, burglaries, and property crimes, RAND's research indicates
the opposite.
Conclusion
The mixed results from studies on the impact of cannabis dispensaries on crime
are likely due to the variations in programs between states, and in some
states, between counties. In addition to the common differences in medical
and recreational programs, some areas have opted for strict security regulations
and oversight, while others have adopted relatively lax rules in comparison.
Additionally, factors like high tax rates and lack of access can allow black
market operators to undercut legal prices.
cannabisbusinessexecutive.com
Cannabis Security Training
Security training for cannabis dispensaries is effective, accessible &
affordable
Online training can fit any schedule or shift and
builds confidence and efficient operations
 Earlier
this year, an individual in Oregon killed his father in an RV park, took his
truck and during his escape drove over an elderly couple from Pensacola, Florida
killing the husband. He then drove to a cannabis dispensary in North Bend Oregon
and shot and killed a 47-year-old woman. The suspect was arrested the following
day 2,000 miles away in Milwaukee, Wisconsin.
This incident demonstrated that problems may not originate because the location
is a cannabis dispensary and that
dispensaries are not immune
from outside, sometimes unrelated problems.
If you train your
security people and you do have a problem, hopefully, the training will help to
minimize the damage,
but problems are still serious. However, if you don't train your security
personnel and there is an issue, that could be extremely serious - and costly.
The lack of training to help prevent and mitigate an issue can create liability
issues. Why didn't you prepare? With high-quality training readily and
cost-efficiently available through online sources,
it's practically negligent to
not take advantage of the opportunities.
Security
Training is a No-Brainer
A key to maintaining a problem-free organization is to
make sure that your people are
competent and know what they are doing.
This is especially important in the marijuana business, where
the product is high value and
the customer base may be potentially problematic.
From a security standpoint, training is necessary across two very specific areas
- security operations
and firearms. In both
cases, most states mandate a basic level of training, and in both cases, the
mandated training is extraordinarily inadequate to meet the needs of most
cannabis dispensaries.
With security operations,
the state-required training to
acquire a "security officer" license is minimal.
State-mandated security officer training generally covers requirements to simply
meet the state standards but usually doesn't cover the skill set needed to be an
effective security officer.
securityinfowatch.com
Creating and Managing Security Guard Post Orders
 It
is important for any cannabis business with employed or outsourced security
personnel on site to create post orders. Post orders are basically
a description of the priority
of the duties while on-shift, and how to relieve/be relieved of duty, if
necessary. Post orders
are specific to each physical location, as each location will have different
areas of vulnerability based on its function and set-up.
Creating
Security Guard Post Orders
To efficiently and effectively create post orders it is
imperative that you know every
nook and cranny of the operation itself.
A lot of us in the cannabis industry are dealing with a retro-fit building that
was not specifically designed to accommodate a cannabis business, and some
less-than-desirable situations
when it comes to securing the operation.
It is also important to walk the property with at least the security lead, while
documenting and discussing potential vulnerabilities so that everyone is clear
on how they should be handled. Once post orders are agreed upon by both parties,
they will be documented, signed, and kept for record, as well as for immediate
reference by the person on duty.
Managing
Security Guard Post Orders
If there are ever any changes to be made to the post orders, it should require
walking the property together, to the areas affected by the change, if
necessary. It should also require a review of the new documentation, as well as
a signature of
both the security lead and the
Head of Operations
(whatever that means for your business). In most cases, you will have an initial
set of post orders that will be amended once your security personnel become more
familiar with the operation. It is imperative that constructive feedback is
given, and heard, so that everyone can be more aware, safe, and secure together.
sapphirerisk.com
California legalized weed five years ago. Why is the illicit market still
thriving?
Massachusetts pot shops are a billion-dollar market, but cannabis industry still
faces hurdles |
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Facebook is public enemy no.1
Investor calls for criminal charges & prison for Facebook execs
As tech world enters open revolt against social media
●
Longtime Facebook investor Roger McNamee called for criminal probes
into the company at Web Summit.
●
His call, echoed by others, shows the tech world is in open revolt
against its leading platforms.
●
Nick Clegg, vice‑president for global affairs at Meta, defended
Facebook at the conference.
 When
longtime Facebook investor Roger McNamee took the stage and called for six
different criminal investigations into Facebook, and prison sentences for any
executive found responsible, it became obvious that this year's Web Summit would
be different from previous iterations of the annual Lisbon-based tech
conference.
Normally, Web Summit is a largely apolitical gathering of tech startup founders,
software nerds, hackers, and the venture capitalists who want to give them
money.
The conference is huge - 80,000 people in some years - and it sprawls across
four days on the shoreline of the Portuguese capital. Usually, the chatter is of
initial public offerings, "scaling," valuations, and "exits".
Not this time. The tech world is now in open revolt against its own big
platforms. This year, Facebook is public enemy no.1. Social media is
now the devil. Much of the chatter among attendees is about how to kill social
media, regulate Google, or detour around them both.
businessinsider.com
Good Customers Gone Bad
Retailers Lose $89B Annually to Return Policy and Promotions Abuse
Many Ill-Prepared for 2020's e-Comm Surge &
Increased Security Risks
Retailers are well aware that as technology makes it faster and easier for
consumers to shop online, bad actors are not far behind in adopting their
methods to new retail opportunities.
Many retailers are frustrated, however, by their inability to identify and block
policy abuse by known customers at scale, according to a new PYMNTS report. In
Beyond eCommerce Fraud: How Retailers Can Prevent Customer Policy Abuse,
a PYMNTS and Forter collaboration, PYMNTS found policy abuse by customers
costs retailers in the United States more than $89 billion annually. Ranging
from false item-not-received (INR) claims to returns of items for a full refund
after the customer has used the item but claims it was damaged, customer policy
abuse is costly, persistent and challenging to track.
One of the most common types of customer policy abuse is also the easiest to
commit, PYMNTS found. Promotion abuse is perhaps the easiest type of fraud for
consumers to execute, as misused discount codes, free trials or scanned physical
coupons can create "extreme" discounts that are used and reused well beyond
their original intent.
PYMNTS found that the eCommerce surge of 2020 brought most companies with
a digital storefront (87%) a wave of new retail customers, and many were
ill-prepared for the security risks involved in a burgeoning online
business. Retailers have worked to make online shopping easier for consumers,
and this willingness to remove friction from shopping has amplified risk.
As retailers provided customer experience features like instant credits for
online INR claims and other liberal return policies, they faced a new wave of
attacks from bad actors.
The losses incurred are significant.
To learn more about how retailers are addressing fraud and the options
available to track and block known customer abuse at scale,
download the report.
pymnts.om
$60M Amazon Settlement
Amazon Must Pay Thousands of Flex Drivers an Average of $422 After Tips Were
Withheld
The payout comes as a result of a settlement with
the FTC which alleged Amazon had withheld $61.7 million worth of tips between
2016-2019.
 Starting
today, the Federal Trade Commission will start doing something
Amazon failed to do for around
140,000 of its Flex delivery drivers:
pay them their tips.
In total, the FTC announced it will send nearly
$60 million worth of withheld
tips to drivers as part of a settlement with Amazon that was reached earlier
this year. Drivers will
receive an average payout of $422, with one driver set to receive more than
$28,000. Nearly 20,000 of the drivers are expected to receive payments in excess
of $600. The funds themselves are set to appear by way of 139,507 checks and
1,621 PayPal payments, according to the FTC.
The agency first launched its investigation into Amazon's Flex practices in 2019
before filing a lawsuit alleging the company had withheld $61.7 million in tips
from drivers between 2016 and 2019. The FTC's suit claims
Amazon lowered the hourly rate
for its Flex drivers in late 2016 and used customer tips to make up the
difference, all without
disclosing the changes to drivers. Amazon had guaranteed its drivers they would
receive 100% of their tips which clearly didn't happen.
In its initial complaint, The FTC said Amazon "used
tens of millions of dollars in customer tips to subsidize its payments to
drivers," and "continued to divert drivers' tips during this time despite hundreds of driver
complaints about the practice, critical media reports, and internal recognition
that its conduct was a 'reputation tinderbox.'"
gizmodo.com
Fraud.net Recognized in 2021 Gartner Market Guide for Online Fraud Detection
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Global Burglary Boss - 15 Burglaries - $13M in
Jewelry
International Burglary Boss Sentenced to 8 Years in Prison
He was the boss and admitted to committing more than 15 burglaries around the
world and stealing more than $13 Million in jewelry. Known as "Damian" and
"Coco" to his associates, Damir Pejconovic is now facing eight years in prison
for crimes he committed between 2006 and 2017. On November 19, 2020 he pled
guilty to the charges. U.S. Magistrate Judge Kevin Nathaniel Fox presided over
that appearance. U.S. District Judge Victor Marrero presided over the
sentencing. Pejcinovic's associates include Gzimi Bojkovic ("Jimmy"), Adrian
Fiseku, and Elvis Cirikovic (known as "Gorilla"). The Department of Justice
says they operated in New York City, California, New Jersey, Pennsylvania,
Florida, Massachusetts, Maine, and throughout Europe. All have pled guilty
to the charges.
wibx950.com
Tallahassee, FL: Texas man arrested and accessory still wanted in $163,000
Florida phone store robberies
Attorney General Ashley Moody today announced the arrest of a Texas man on
charges related to a series of phone shop robberies in Florida. Texas
authorities arrested Isaiah Johnson in Houston on unrelated charges. Johnson's
accomplice, Dequinnton Dejohn Hamilton, remains at large at this time. According
to a Florida police investigation, the Texas duo orchestrated and carried out
several targeted robberies at Florida phone stores, causing thousands of
dollars in damage to businesses and stealing more than $ 163,000 in merchandise
from stores.
Attorney General Ashley Moody He said: "This criminal duo broke the law in the
wrong state and we will work to make sure they do not escape justice. His crimes
hurt Florida businesses as store owners tried to make ends meet last year amid
the pandemic. Their COVID-19 crime spree will give these defendants extreme
confinement and long-term social distancing behind bars in a Florida prison. "
According to the investigation, from September 2020 to February 2021, Johnson
and Hamilton allegedly committed a series of nightly robberies against phone
stores in Brevard, Duval, Miami-Dade, Pinellas, Santa Rosa and Volusia counties.
Based on the evidence gathered through the investigation, police believe that
Johnson and Hamilton's operation may be linked to a larger organized crime ring.
This wide-ranging investigation is the result of collaborative work between OSP
and law enforcement officers from the Indian Harbor Beach Police Department,
Jacksonville Sheriff's Office, Largo Police Department, Milton Police
Department, Department Orange Park Police Department, the Ormond Beach Police
Department, the Pinecrest Police Department and the Wakulla County Sheriff's
Office.
6park.news
Lynchburg, VA: Police officer helps keep small business going by tracking down
stolen shoes
 A
small business in Lynchburg is able to keep going after an officer with the
Lynchburg Police Department tracked down a majority of the store's merchandise
that was stolen Tuesday. Lynchburg police said Officer Waterman responded to a
break-in at Culture Connect on Wards Road where the store owners found a
significant amount of merchandise, including dozens of high-dollar shoes, was
stolen. Security footage showed two men smash the window of the business, enter
the store and steal the items.
Officer Waterman was able to identify possible suspects and believed they were
heading to Greensboro, North Carolina. Waterman called several shoe stores in
the Greensboro area and asked for them to contact him if the suspects entered
the store. Police said a store in a Greensboro area mall contacted Waterman and
said three people came into the store with over 50 pairs of shoes to sell and
were still inside the mall. Greensboro police were able to respond to the mall
and take the suspects into custody. The men were charged in connection to the
burglary and the stolen shoes returned to the Lynchburg store owner, according
to police.
wset.com
Stockbridge, GA: Surveillance video shows suspect slam truck into a Gun store
 It's
a video that's almost too ridiculous to watch. A suspect drove a U-Haul truck
into a Stockbridge gun shop early Wednesday morning to get inside to potentially
burglarize the store. It happened on Wednesday at around 3 a.m. Officers
responded to reports of a burglary in progress at a store along North Henry
Boulevard. The video, provided to CBS46 by store managers, shows what appears to
be the suspects scoping out the front of the store for several minutes. Some of
them, if not all, appear to be wearing masks and carrying duffle bags. Five
people then gathered behind both U-Hauls, before one hops in the driver's seat
and slams the truck into the front of the store creative a giant hole.
Surveillance video shows merchandise and other items rattling upon impact.
Internal cameras show the suspects sifting through items and jumping on
counters. Henry County Police say when they arrived at the store, the two U-Haul
trucks were still running.
cbs46.com
Seattle, WA: Large cache of stolen vintage comics, collectible action figures
recovered by Seattle police
 Officers
with the Seattle Police Department (SPD) are donning their figurative capes and
trying to be a special collector's superhero after recovering a large cache of
stolen collectibles. During an October investigation, the SPD said officers
recovered multiple containers filled with vintage comic books, Pop! figurines
and action figures inside a stolen box truck. Now, detectives are trying to
track down whoever owns the items after their leads failed. The SPD is asking
anyone who believes the items are theirs or knows someone who recently had
similar items stolen to contact detectives. Anyone attempting to claim the
stolen items will have to show some proof of ownership. Detectives are telling
anyone who may have had similar items in storage to check on them to see if
anything is missing. If no one claims the items, they will be destroyed, per
SPD's policy.
king5.com
 West
Bountiful, UT: Burglars hit Card store for over $7,000 in merchandise
A small business owner is out thousands of dollars after a burglary early Monday
morning. The crime was caught on camera. Video shows a car drive up to DC Sports
Cards and Collectibles. Two people get out of the car, smash the door open and
head inside. Cameras inside the store capture the two individuals, wearing
masks, needing just seconds to grab several items including various brands of
trading cards. In all, the thieves got away with roughly $7,000 worth of
products and destroyed the store's door worth $1,000.
fox13now.com
Houston, TX: Hundreds of dollars in merchandise stolen from area Walgreens
Houston-area authorities say they are looking for a man accused of stealing
hundreds of dollars' worth of merchandise from a convenience store in the
Heights last week. The Harris County Precinct 1 Constable's Office said deputies
were called to Walgreens at 200 W. 20th St. just before 11 p.m. Oct. 30 in
response to a theft earlier that day. A spokesperson for the constable's office
said the store owner told investigators an unknown man had come into the store,
later taking about $500 dollars' worth of merchandise and walking out before
police could respond to the scene.
theleadernews.com
Orangeburg, SC: $40,000 of Wigs, weaves stolen from store
Someone stole $40,000 worth of weaves and wigs from a Whitman Street business
around 5:35 a.m. Tuesday, according to an incident report. Officers responded to
an activated alarm call at Jazzy Beauty, located at 583 Whitman St. They noticed
one of the rear doors was open and the glass on the front door was shattered. An
officer retrieved K-9 unit Eso, who took a right at the light pole and located
some items from the store, the report states.
thetandd.com
Gonzales, LA: Police: Fragrances worth $1,200 stolen from Ulta store
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Shootings & Deaths
Houston, TX: Man Who Allegedly Stole Beer From C-Store Killed In Hit-and-Run
While Fleeing
After a man allegedly stole beer from a convenience store in Houston, Texas, he
was struck and killed by a driver when trying to flee the scene. Police are
searching for the driver because they did not stop to help the man when he was
hit. John Cannon, a spokesperson for the Houston Police Department, told
Newsweek that the incident took place Monday at about 8:20 p.m. While responding
to the call from the convenience store, officers first found that the alleged
suspect, whose identity was not released, was injured. "Officers tried to
administer first aid on the man until paramedics arrived, and he was pronounced
dead at the hospital," Cannon told Newsweek.
newsweek.com
Topeka, KS: Armed man arrested after McDonald's evacuated in west Topeka
A west Topeka restaurant was evacuated for a short time Wednesday morning as
police looked for a person in connection with a nearby incident in which shots
were reported to be fired. Police told 13 NEWS one person was taken into custody
at the McDonald's restaurant on. Wanamaker. The incident began around 8:50 a.m.
Wednesday when shots were reported to have been fired during a burglary. Police
said they were called with reports of a burglary to the animal clinic. While en
route, they said residents saw someone acting suspicious near a Self-Storage and
started to follow him as they called police. That person pulled out a gun and
shot at the residents. The resident was not injured. Police then saw the
assailant running and led them to the McDonald's. A customer who was inside
McDonald's said he saw an officer with his gun drawn coming out of his patrol
car on the north side of the building. He said it appeared that officers were
searching for someone in a restroom. The customer added that police and store
management did a good job of getting everyone outside the building. No injuries
were reported. Andrew Gray goes to McDonald's every day, he was enjoying his
meal, when he saw someone run inside the bathroom in a dirty t-shirt. He didn't
think much of it at first until employees started yelling for everyone to leave
immediately. Then he saw about 15 cops show up with weapons drawn and a K-9 unit
on scene.
wibw.com
Robberies, Incidents & Thefts
Los Angeles, CA: Perfume bandit: Police seek man who stabbed Macy's employee
Police sought the public's help Wednesday in finding a man who stabbed a Macy's
security employee in the face after stealing some women's perfume at the
Northridge Fashion Center. Around 9 p.m. Friday, the suspect stole the perfume
inside Macy's, the Los Angeles Police Department said. A loss prevention
employee approached the suspect, who produced a knife and cut the employee on
the face, barely missing his eyes, police said. The suspect was described as
22-25 years old, 6-feet tall and about 190 pounds. He was last seen wearing a
black hoodie with a "Boss" label on the front.
foxla.com
New Haven, CT: Man Charged with Federal Offenses Stemming from Alleged Robbery
Spree; FBI offering reward of up to $25K for his capture
Tampa, FL: Man Pleads Guilty To Two Armed Robberies
Cargo Theft
EU Supply Chain Security Conference seeks to thwart crooks
Transport and Asset Protection Association to hold virtual EMEA conference to
safeguard cargo transport. A virtual conference on supply chain security and
resilience will be held from November 8-12. The event will be hosted by the
Transport and Asset Protection Association (TAPA), which helps its members
minimize supply chain losses, through training, networking and by setting
industry standards. Guest speakers will include Gilad Solnik, Amazon EMEA
Director of Security and Loss Prevention.
supplychaindigital.com |
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●
C-Store - Detroit
Lakes, MN - Armed Robbery
●
C-Store - Gretna, NE -
Armed Robbery
●
C-Store - Brookville,
OH - Burglary
●
Collectable - West
Bountiful, UT - Burglary
●
Jewelry - Avondale, AZ - Burglary
●
Jewelry - Las Vegas, NV - Burglary
●
Jewelry - Madison, AL - Robbery
●
Jewelry - Chicago, IL - Robbery
●
Jewelry - Culver City, CA - Robbery
●
Jewelry - Layton, UT - Robbery
●
Jewelry - Arlington, VA - Robbery
●
Macy's - Los Angeles,
CA - Armed Robbery
●
Medical - Topeka, KS -
Burglary
●
Restaurant - Harris
County, TX - Robbery
●
7-Eleven - Abbotsford,
MO - Armed Robbery
●
7-Eleven - Prince
Williams County, VA - Armed Robbery |
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Daily Totals:
• 11 robberies
• 5 burglaries
• 0 shootings
• 0 killed |
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Click to enlarge map
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None to report. |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Help Your Colleagues By Referring the Best
Refer the Best & Build the Best
|
 |
Safety Director (Retail Background Preferred)
Jacksonville, FL
- posted November 3
This role is responsible for developing, implementing, and managing
purpose-directed occupational safety and health programs designed to minimize
the frequency and severity of customer and associate accidents, while complying
with applicable regulatory requirements. This leader is the subject matter
expert on all safety matters...
|
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Director, Loss Prevention & Safety
Goleta, CA
- posted September 24
The Director of Loss Prevention & Environmental, Health
and Safety plans, organizes, implements, and directs HERBL's programs,
procedures, and practices to ensure the safety and security of company employees
and property...
|
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Corporate Risk Manager
Central (Denver, Kansas City,
Oklahoma, Little Rock & Calif.)
- posted October 5
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries...
|
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AP Lead
Manhattan, NY
- posted October 19
This role will conduct investigations focusing on Habitual Offenders,
high impact external theft/fraud incidents through the use of company technology
(CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains
Store Leaders and Brand Associates in the safe practices of effectively handling
external theft events... |
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Regional Loss Prevention Manager
Houston, TX (Remote Opportunity)
- posted October 14
The position will be responsible for: Internal theft investigations;
External theft investigations; Major cash shortage investigations; Fraudulent
transaction investigations; Missing inventory investigations; Reviewing stores
for physical security improvements...
|
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Environmental Health, and Safety Manager
Eden Prairie, MN
- posted October 7
The Environmental Health, and Safety Manager will
implement policies to ensure a safe and healthy work environment. Inspects the
facility to identify safety, health, and environmental risks. Develops and
implements inspection policies and procedures, and a schedule of routine
inspections. Prepares and schedules training to cover emergency procedures,
workplace safety, and other relevant topics.
Read more here
|
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Field Loss Prevention Manager
Seattle, WA
- posted October 7
Staples is focused on our customer and our community. As a Field Loss
Prevention Manager for Staples, you will manage and coordinate Loss Prevention
and Safety Programs intended to protect Staples assets and ensure a safe work
environment within Staples Retail locations...
|
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Asset Protection Lead
Hudson Valley, NY
- posted September 13
Responsible for protecting the assets of the company and ensuring a safe
environment for our employees and customers. Utilizes the tools and resources
available to initiate and follow through on internal investigations. Work
closely with store management to increase LP awareness...
|
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District Asset Protection Manager
Burlington, MA
- posted September 1
The District Asset Protection Manager is responsible for mitigating
safety and security related risks for the organization through the
implementation of programs, procedures, policies and training. This role
promotes a safe store environment while addressing and minimizing loss caused by
shrink, theft and fraud in assigned stores, across multiple locations...
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Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland,
OH
- posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through
the objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
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Featured Jobs
To apply to any of today's Featured Jobs,
Click Here
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View Featured
Jobs |
Post Your Job
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Active listening is absolutely critical if you really expect to influence change
or modify behavior. You've got to hear what they're saying before you can plan
or expect to do virtually anything. And hearing what they're saying is not
simply hearing the words it's all about hearing the meaning and the intentions
behind the words. Because words have a tendency to hide the true meanings and
beliefs. As truth is often cloaked in humor so is meaning hidden in words. With
the number one obstacle being one's self hearing is often drown out by how we
want others to view us. So if you can leave your self at the door so to speak
you can then begin to focus on hearing what they're saying.
Just a Thought,
Gus
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