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Grocery Shopping Disrupted in North America & Europe

How COVID transformed supermarket retailers & shifted consumer behaviors

Supermarkets and COVID-19: Changes in Consumer Behaviors and Operational Shifts in North America & Europe

Grocery retail is evolving as consumer behaviors go through a dramatic shift due to COVID-19. The impact of these pandemic-related behaviors on the North American and European supermarket industry has been challenging. The Supermarket Report for both North America and Europe probes consumer attitudes related to grocery shopping and COVID-19 and how retailers responded. It examines changes that are now reshaping the future of supermarket retailing.  See more in today's Vendor Spotlight below

Prosegur and Security & Safety Things announce strategic collaboration to develop new AI enabled security services

Munich and Madrid - July 28th, 2021 - Security and Safety Things GmbH and Prosegur, one of the largest security companies in the world, have announced their collaboration on the development of a new Security Operations Center (SOC) environment, leveraging the intelligence of innovative Artificial Intelligence infused video analytics and the expertise of Prosegur human operators to improve security services for customers around the globe. Read more here 

Violence, Crime & Protests

Police Response Times To Get Even Worse
'TeleCop' Issuing Shoplifting Citations Over Live Video Links?

Nationwide Police Staffing Shortages Reaching Epidemic & Historic Levels

America's Depleted Police Forces

Police staffing shortages a nationwide epidemic
Baltimore, a city referred to as the most murderous big city in the nation, there is a vacancy rate of police patrol positions of about 26%. It's one snapshot of a trend occurring at police departments nationwide.

This has become a major concern in cities like San Jose, Calif., Newark, N.J. and Charlotte, N.C., where the drop in officers per 10,000 residents has decreased by more than 30% in the last two decades.

Other challenges for recruiting new officers include
videos of police abusing their power, that are sometimes selectively edited but sometimes accurate. They almost always go viral, which has had a lasting impact on the perception of police from outsiders and of the willingness of potential new officers to apply.

All of these are among factors in what
the Police Executive Research Forum (PERF) calls a "workforce crisis"...not only the challenge of recruiting but also of retaining, with more officers leaving their departments and the profession long before retirement age.

The lack of recruits has meant a financial cost as well.
In Portland, Oregon, overtime nearly doubled between 2013 and 2018, much of that due to a staffing shortage

As far as the impact of the officer shortage, that varies from city to city with some seeing an increase in crime and others simply seeing delays in investigations being completed. The one trend we found throughout, is
most police officers working longer hours to do the job. wjla.com

Seattle is Down 270 Officers in 18 Months
How the City Council left Seattle in a no man's land on crime
On the subject of the depleted police force, which is
down an unprecedented 270 officers in 18 months, she couldn't help herself.

"It's not unexpected, losing this number of officers," Durkan said. "
When city leaders talk about cutting a department by 50%, you will lose employees."

So true. Imagine what would happen in your own workplace if the bosses came through pledging to slash the place in half. You'd be polishing your résumé before they hit the door.

To be clear, when Durkan called out "city leaders," what she meant was: "City Council." She's right on this one, too: It was predictable that the
rhetoric about defunding the police by half, embraced last year by a majority of the City Council, could easily lead Seattle to where it sits today.

Which is without any coherent plan to address the worst spate of gun violence in recent memory.

This is forcing tough choices," said Adrian Diaz, interim police chief (the reason he's there is because the council drove out the permanent chief by threatening to "defund" her salary by 40%). "Essentially my hands are tied between having enough officers to respond to multiple scenes of violence across the city, and having officers staff special events and other lower priority calls." seattletimes.com

D.C. Mayor Calls for More Police Officers
Washington, DC plans to hire 170 additional police officers amid crime spike

The city has been rocked by several highly publicized shootings recently.

Washington, D.C. Mayor Muriel Bowser announced Wednesday that
she plans to add 170 police officers to the city's force amid rising violence and several high profile shootings in the city.

"Right now,
I have directed MPD to use any overtime necessary to meet our public safety demands," the Democratic mayor wrote in a statement. The statement noted that Bowser plans to hire 170 additional Metropolitan Police Department officers by 2022.

"But we know that is
not a complete solution or the right long-term solution. We also know we need all of our officers to be fresh, rested, and in the best position to make good decisions - and that requires having a full force to meet all of our community's needs."

Bowser added, "
The department is in a good position to make additional hires and move swiftly to close the gap between attrition and hiring, and that's what this plan is going to help us do."

Bowser is a vocal supporter of the Black Lives Matter movement, which has pushed for defunding the police in favor of community policing and funding social justice organizations.
Last year, the city council voted to defund the police department by shifting $23 million out of its budget in a move that Bowser publicly opposed. foxnews.com

Other U.S. Cities Struggling with Police Shortages

Baltimore, MD: City looking to fill 259-officer shortage

Cleveland, OH: 187 of the city's 1,334 patrol officer positions are unfilled

Aurora, CO: 150 officers have left Aurora PD since January 2020

Austin, TX: Police shortage at 'crisis' level as 150 cop positions are vacant

Springfield, MO: City leaders address police officer shortage

Massachusetts feeling impact of statewide police shortages

Illinois DOL Requiring 'Violence Prevention Program'
"Retail workers are also among the most targeted."

Illinois Dept. of Labor provides steps to prevent violence on the job
State officials in Illinois on Monday announced the
Illinois Dept. of Labor is highlight steps to prevent violence on the job.

"Each year, millions of Americans are victimized by workplace violence," officials said in a press release. "The first step in preventing workplace violence is recognizing signs of stress.
The next step is to ensure employers have a plan in place to respond in the case of violence in the workplace."

"Protecting employees on the job goes beyond worksite hazards. Unfortunately,
this includes protection from violence and other outside threats," Illinois Department of Labor Director Michael Kleinik said.

Healthcare is the among the most common fields for workplace violence, along with service providers, like delivery and ride-hailing drivers, and school employees.
Retail workers are also among the most targeted.

OSHA classifies workplace violence into four categories: criminal intent, customer-client, worker-on-worker, and personal relationship. Workplace violence is a growing concern among both employers and employees, regardless of the type of job and is now one of the leading causes of job-related deaths.

There are steps that should be taken to keep employees informed and aware of the warning signs to look for in the workplace. Employers should also implement a violence prevention program," said Illinois OSHA Division Manager Brandy Lozosky.

Establishing a
zero-tolerance policy toward workplace violence against or by employees is the best protection an employer can offer, according to OSHA. But other precautions should also be taken, including:

●  Provide safety education for employees so they know what conduct is not acceptable, what to do if they witness or experience such conduct and how to protect themselves.

●  Secure the workplace. Surveillance cameras, proper lighting, key or badge entry and guards can all help alleviate possible violence at work.

●  Encourage employees to alert supervisors to any concerns they have about coworkers' erratic or potentially dangerous behavior, as well as any other safety issue they believe could lead to violence at work.

Provide for a buddy system or escort service for employees who need it in potentially dangerous situations or at night.

Employee safety is the main reason to take such precautions, but workplace violence poses an economic price tag as well. The Department of Justice and National Institute for Occupational Safety and Health estimate
victims of workplace violence miss 1.8 million days or work each year, costing an estimated $121 billion.

More information on Illinois OSHA is available here: IL OSHA Laws and Rules

07.26.21 IDOL Workplace Violence Awareness
Safety and Health Administration (OSHA) defines workplace violence as "any act or threat of physical violence, harassment ... Secure the workplace ...  Read more here

Editor's Note: Couple this with the NEW Federal OSHA Fatality Inspection Procedures and the NEW Biden-Harris National Worker Safety & Health Agenda

The D&D Daily's 2020 Full Year and Q1 2021 Retail Fatality Data


Q2 & Mid-Year 2021 Retail Violent Fatality Report Coming Soon
See all of the Daily's Crime Reports

Folks Here's Our Proof:
That at the end of the day all the guns & violence is all about the 'Drug War'

DOJ Press Release Today: 'Three charged in conspiracy to purchase $500,000 in weapons for cartel'

LAREDO, Texas - Three men are now facing federal charges for their roles in a conspiracy on behalf of Cartel del Noreste (CDN), announced Acting U.S. Attorney Jennifer B. Lowery.

Luis Ramos, 43, Rio Bravo, is expected to make his initial appearanc in Laredo today at 1:30 p.m. Authorities took him into custody Tuesday, July 27. Also charged and previously arrested are Mexican national Manuel Perez-Ortiz, 39, and Arturo Mata Jr., 55, Rio Bravo. They are expected again in federal court Aug. 12. A federal grand jury retuned the five-count indictment May 18.

The charges allege that negotiations to purchase $500,000 worth of high-powered weapons occurred in May 2020. The weapons allegedly included machine guns, grenades, military-style rifles and rocket-propelled launchers. According to the indictment, the plan was for the weapons to be purchased in the United States and then smuggled into Mexico. There, those associated with CDN planned to use them in battles against rival cartels to further their drug smuggling activities, according to the charges.

Law enforcement apprehended Ramos and Perez-Ortiz June 19, 2020. At that time, authorities seized $500,000, according to the charges. Upon conviction, they face up to 20 years in prison for the money laundering conspiracy as well as a maximum $500,000 fine justice.gov

Drugs & Guns in 2021 - The Spike on the Front Lines is Alarming - As a Progressive Governor Had to Finally Admit - Published 7/27-21 Tuesday
Because quite frankly, this is part of a bigger battle, a bigger war - the war on drugs. Great job, folks - just please be careful out there. -Gus Downing

COVID Update

343.3M Vaccinations Given

US: 35.4M Cases - 628K Dead - 29.6M Recovered
Worldwide: 196.8M Cases - 4.2M Dead - 178.1M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 285   Law Enforcement Officer Deaths: 322
*Red indicates change in total deaths

Huge COVID Increases in States with Fewer Vaccinated People
Covid cases are rising in the states with low vaccination rates

According to experts and echoed in the data, vaccination rates are determining how big a boom the summer 2021 Covid outbreak will be.

After months of decline, cases of Covid-19 infection are once again rising around the country. But
data shows that the biggest increases are in states that are lagging behind in vaccinations.

Nationwide, the four-week Covid case count has more than doubled as of Monday from the previous four weeks, according to NBC News' tally. While cases are rising everywhere because of higher transmission levels of the delta variant,
the steepest increases have been in the South and Southeast, where Florida, Tennessee, Louisiana, Mississippi and South Carolina are dealing with the biggest outbreaks in the nation.

All five of those states have rates of full vaccinations below the United States' 49.2 percent, and
two of them - Mississippi and Louisiana - are in the bottom five of the entire country.

Health experts say state
vaccination rates are the main difference that defines outbreak severity, with Centers for Disease Control and Prevention Director Dr. Rochelle Walensky calling the latest outbreak a "pandemic of the unvaccinated." nbcnews.com

Workplace Safety Returns to the Forefront Amid Delta Fears
Keeping Workers Safe as the Delta Variant Continues to Spread
Workplace safety
guidelines from federal, state and local authorities are rapidly changing in response to the highly transmittable COVID-19 Delta variant, and employers may want to update their policies accordingly.

News about the spike in cases-as well as the potential for breakthrough cases for the fully vaccinated-has
caused some fears to resurface in the workplace. Stephanie Rawitt, an attorney with Clark Hill in Philadelphia, noted that vaccinated people who thought a few weeks ago that they were in the clear are facing uncertainties now. As breakthrough cases are reported, she said, employees may have safety concerns if they are immunocompromised or live with people with health conditions or children who cannot get vaccinated.

Employers should be prepared to respond to more requests to work from home and explore reasonable accommodations for workers who have disability-related concerns, he noted.

Employers also should stay up-to-date on changing mandates from state and local governments and recommendations from industry groups. In response to the uptick in coronavirus cases, some locations, such as Los Angeles County, have reinstated mask mandates in public indoor settings. shrm.org

Arrested for Going Maskless
Capitol Police asked to arrest the maskless
Congressional aides and visitors to the House side of the Capitol
will face arrest if they're not wearing masks, the head of the U.S. Capitol Police announced this week.

In a Wednesday letter to his officer corps, Capitol Police Chief Thomas Manger ordered that they enforce the new mask guidelines across the Capitol complex. Those new rules, installed by the Capitol physician earlier in the week, include a mask mandate on the House side of the Capitol and all House office buildings.

The new policy has been hammered by House Republicans, who say it's merely an effort by Speaker Nancy Pelosi (D-Calif.) to exert control over half of the Capitol. Still, she has law enforcement now on her side.

"If a visitor or staff member fails to wear a mask after a request is made to do so, the visitor or staff shall be denied entry to the House Office Buildings or House-side of the U.S. Capitol," Manger wrote in his letter. "Any person who fails to either comply or leave the premises after being asked to do so
would be subject to an arrest for Unlawful Entry." thehill.com

Delta Variant & New Mask Guidance Could Turn Recovery Upside Down
New CDC mask rule may threaten the economy & upend return-to-work plans

CEOs privately mull mandatory vaccinations to overcome delta variant

The federal government's abrupt a
bout-face on the need for indoor mask-wearing is clouding prospects for Americans to return to the office in large numbers, raising fears that the ultra-infectious delta variant could threaten the economic recovery.

Wall Street economists largely brushed off the dollars-and-cents impact of the CDC's recommendation and insisted the economy is likely to steam ahead. But with the delta variant quadrupling coronavirus infections in July, corporate chief
executives are growing worried about bringing workers back into crowded offices, a move that many employers have scheduled for September.

While the immediate dangers seem manageable, uncertainty over
the future course of an unpredictable pathogen is rattling the most confident executives and unsettling many of their employees.

I sense a lot more anxiety than a month ago," said one chief executive who talked this week with several chiefs of large companies and spoke on the condition of anonymity to be candid. "But I'm not sensing panic, and I'm not sensing a change in business plans."

The CDC recommendation for the vaccinated to resume indoor mask-wearing in areas of "high" or "substantial" coronavirus transmission is catalyzing executives' worries that additional steps - including mandatory vaccinations -
may be needed to ensure a safe return to normal operations. washingtonpost.com

More about the Delta variant
Viruses constantly change through mutation. Slightly different forms of a virus are called variants.

Delta is one such variant, and it's caused more than 80% of recent COVID-19 cases in the United States - according to estimates - and will likely cause more. Delta spreads more easily than other variants. In fact, COVID-19 cases have increased over 300% nationally from June 19 to July 23, 2021, driven by Delta variant.

The best way to stop the spread of Delta is to get vaccinated against COVID-19. Vaccines are preventing severe illness, hospitalization, and death, and are effective against the Delta variant. High vaccination coverage will reduce spread of the virus in your community and elsewhere - and help prevent new variants from emerging. cdc.gov

New COVID Variant Hits Florida
Another coronavirus variant has reached Florida. Here's what you need to know.
A coronavirus variant
discovered in Colombia is showing up among patients in South Florida, increasing infections and putting health officials on alert as calls grow louder for unvaccinated individuals to get inoculated.

Carlos Migoya, CEO of Jackson Health System, told WPLG in Miami earlier this week that the B.1.621 variant has
accounted for about 10% of coronavirus patients, trailing behind delta, the now dominant variant in the United States that's been ravaging the nation's unvaccinated, and the gamma variant. B.1.621 has yet to receive a Greek-letter designation as more prominent variants have.

Migoya told the news station that he speculated
B.1.621 is likely rising in South Florida because of international travel between Colombia and Miami, which serves as a gateway to Latin America. yahoo.com

N.Y. Pushes Vaccines With Mandates and $100 Payment

COVID-19 in Los Angeles: Over 25% of cases are fully vaccinated people

US reports highest number of new cases in the world

OSHA Updated Fatality Inspection Procedures
Citations, Penalties, & Criminal Penalties
Biden-Harris Administration National Agenda

'Setting the Right Tone & Getting the Victims' Families the Help They Need' - Consistently Nationwide
Especially during this surge in violence we're experiencing in the nation.

Workplace Death: Safety Groups Respond To OSHA Family Communication Plan
OSHA's new guidance on working with families after workplace death includes communicating about inspections, findings, and the closing of investigations.

Each year, more than 5,000 U.S. workers die from workplace trauma, including preventable incidents such as drowning in a trench, falling from a height, or a collision with machinery. An additional 95,000 are estimated to die every year from long-term exposure to hazards such as asbestos, silica, and other toxic substances; these deaths are not always recorded as workplace related and are typically not investigated by the U.S. Occupational Safety and Health Administration (OSHA) or other agencies.

During the COVID-19 pandemic, an unknown number of workers have died from workplace exposure to the virus. Neither OSHA, the Centers for Disease Control, or any other public agency is tracking workplace COVID-19 fatalities.

Earlier this month, OSHA' issued updated guidance on working with families which includes guidance on communicating about inspections, findings, and the closing of investigations.

Leaders of workplace safety organizations have welcomed the new guidance to improve communications with surviving family members when the agency investigates workplace fatalities. In the past, communication with OSHA has not always been consistent following these tragedies, at a time when families need answers and solid information."

"Understanding and respecting the needs of families is incredibly important," said Marcy Goldstein-Gelb, co-executive director of National COSH. "This kind of guidance, reminding everyone that the needs of survivors have to be considered during the entire process, can hopefully set the right tone for getting families the help they need to get through a terrible ordeal."

The National Agenda for Worker Safety and Health, developed by workers, unions, safety advocates, and worker organizations convened by National COSH, is available for download.

Editor's Note: While this thankfully happens less frequently in retail, it still happens, especially in the workplace trauma category, as the Daily's Retail Violent Fatalities reports indicate. So it's imperative that the retail teams, including the senior management executives who are interacting with the family victims recognizes, understands and has a working knowledge of this new guidance and where appropriate incorporates it in their own response processes and works closely with the investigative agencies in setting the right tone and in getting the families the help they need. This ensures that the retailer is also responding consistently on a national and industry level. And becomes a legal point further down the process.

Special Note: OSHA is monitoring and documenting how employers are responding in detail. -Gus Downing

OSHA Instruction, Effective July 7, 2021
Communicating OSHA Fatality Inspection Procedures to a Victim's Family

This Instruction provides guidance to ensure the Occupational Safety and Health Administration (OSHA) communicates its fatality inspection procedures to the victim's family and facilitates the exchange of information throughout the inspection and settlement process. See the PDF here

National Agenda for Worker Safety and Health


Strengthening and enforcing our safety laws and regulations

The coronavirus pandemic has ravaged communities across the country while revealing and deepening longstanding, widespread inadequate protections, inequities, and injustice for workers in U.S. workplaces.

Workers who have always been essential, providing us with goods and services that keep us alive, have long been canaries in the coal mine - toiling in dangerous conditions, with inadequate safety protections, or without a financial safety net to tide through an emergency.

Because the pandemic has brought heightened attention to the safety and health of America's 160-million person workforce, the Biden-Harris Administration has a unique opportunity to create a meaningful transformation to healthier, more sustainable and more productive U.S. workplaces. American workers deserve workplaces where all possible measures are taken to reduce deaths, illness and injuries. U.S. employers will benefit from reduced medical costs, less time lost from work, and higher productivity.

In addition to protective measures that must be in place now for all workers and workplaces, bold measures are needed to address underlying disparities and injustices. Workers from all backgrounds must be empowered to act on knowledge of our own workplaces, with a seat at the table with employers and government. The Biden Harris Administration should listen to workers about when and how work can be done in ways that will save both lives and livelihoods. Together, we can create and enforce fair, sensible laws, regulations and workplace practices.

This platform outlines specific steps the Biden-Harris Administration can take to achieve these goals.

Whistleblower Lawsuit Filed Under False Claims Act
Somebody blew the whistle & Now receive a percentage of the total amount recovered ($7,661,617).

CEO & Apparel Co. Owner For 10+ Yrs Imported Clothing From Chinese Factories & Avoided Over $7.5M in Duties - Served 6 Months in Prison & Paid Over $7.5M to U.S. Customs

Manhattan U.S. Attorney Settles Civil Fraud Lawsuit Against Clothing Companies & Former CEO Misrepresenting Value Of Goods & Avoiding Millions $$ in Customs

Defendants to Pay $6M & Admit to Engaging in Fraud in 'Double-Invoicing' Scheme

New York, U.S. Customs and Border Protection ("CBP"), announced today that the United States has settled civil fraud claims brought under the False Claims Act against STARGATE APPAREL, INC. (now named EXCEL APPAREL CORP.) ("STARGATE"), RIVSTAR APPAREL, INC. ("RIVSTAR"), and JOSEPH BAILEY. Stargate and Rivstar are apparel companies headquartered in New York, New York, and BAILEY is the companies' former CEO and owner. Submitting invoices to CBP that falsely understated the true value of the clothing that they imported into the United States in order to avoid paying millions of dollars in customs duties. RIVSTAR is no longer operating.

Stargate Apparel & Rivstar Apparel publicly owned with majority by one man, Joseph Bailey, CEO: U.S. children's & junior market apparel importer headquartered in Manhattan.

BAILEY will pay $3.2 million to the United States, and STARGATE, RIVSTAR, and the employee stock ownership plan that currently owns the companies will together pay a total of $2.8 million to the United States.

As part of the settlement, STARGATE and RIVSTAR (to the extent that it resumes operations) will also implement a written compliance policy that will include measures designed to ensure that they pay duties on the full, actual value of all future imports and otherwise comply with applicable customs laws and regulations. Last year, BAILEY pled guilty and was sentenced to six months in prison for engaging in certain of the conduct related to STARGATE imports. This civil settlement is in addition to the $1,661,617 forfeiture amount that BAILEY was ordered to pay in the criminal proceedings.

"For over a decade (2004 - 2015) these clothing companies used 'double-invoice' schemes to underpay customs duties that were owed to the U.S. for garments being imported into the country, resulting in millions of dollars in customs duties lost. HSI worked closely with U.S. Customs and Border Protection and the U.S. Attorney's Office for the Southern District of New York to achieve this settlement, requiring the defendants not just to accept responsibility, but also to pay the Government $6 million and enhance their compliance policies." justice.gov

Customers Getting Tracked by Digital Restaurant Menus?
That online menu you read by scanning a QR code might still be tracking you, and privacy experts are worried

Some digital menus are tracking your purchase history and personal data

Half of full-service restaurants in the US now use scannable QR codes, according to the National Restaurant Association. The contactless technology popularized during the pandemic allows customers to pull up digital menus on their phones and order without a server - a convenience that privacy experts say comes with a potential downside.

The New York Times reported on Monday that
QR codes have increased businesses' ability to track and analyze customer behavior, with some apps collecting personal data such as order history, emails, and phone numbers.

Databases created from the
data can then be used for marketing promos such as personalized discounts or recommendations, according to the Times.

Activities valued for their intrinsically offline nature - such as eating out or grabbing drinks with friends - are now becoming "part of the online advertising empire," Jay Stanely, a senior policy analyst at the ACLU told the Times.

Technology has helped minimize COVID-19 outbreaks throughout the pandemic. However, experts are concerned that some developments, such as
the rapid adoption of QR codes, could compromise privacy rights.

"There have been disease outbreaks throughout human history, but never one that has taken place in the era of
high-tech tracking tools and 'big data,'" Stanley wrote on the ACLU website last May. businessinsider.com

Groceries in 10 Minutes
U.S. grocery delivery market to get more crowded

Getir has raised nearly $1 billion in funding and plans to bring its service to at least three cities in the U.S., including New York.

Zipping around central London, among the bikes and scooters of
Uber Eats, Just Eat and Deliveroo, is a new entrant promising almost instantaneous satisfaction for your craving for a bar of chocolate or pint of ice cream: Getir, a Turkish company that says it will deliver your groceries in 10 minutes.

The speed of Getir's deliveries, from a network of neighborhood warehouses, matches the astonishing pace of the company's recent expansion. After five and a half years pioneering the model in Turkey, it suddenly opened in six European countries this year, bought a rival and, by the end of 2021,
expects to be in at least three American cities, including New York. In just six months, Getir raised nearly $1 billion to fuel this outburst.  nytimes.com

U.S. GDP roars past pre-pandemic levels

Dollar General expands Popshelf with shop-in-shops

Senior LP & AP Jobs Market

Director of Asset Protection job posted for Associated Foods Stores, Inc. in Salt Lake City, UT
The Director of Asset Protection develops health, safety, sanitation and loss prevention programs for Associated Food Stores. Performs activities to promote the maintenance of safe and healthy working conditions through subordinate supervisors. Recommends measures to reduce or eliminate industrial accidents and health hazards. Ensures compliance with Occupational Safety and Health Administration (OSHA) regulations. indeed.com

Manager, Corp. Investigations job posted for Saks Fifth Avenue in New York, NY
Manager reviews exception-based reports to identify all internal dishonesty occurring in the full-line Saks Fifth Avenue stores. Investigates all cases fully through to completion. Initiates cases and supports store-initiated cases. Conducts interviews and compiles documents for law enforcement agencies in cases forwarded for prosecution. Visits stores conducting audits, assessing shortage liabilities and training. careersatsaks.com

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Grocery Shopping Disrupted in North America & Europe

How COVID-19 transformed supermarket retailers and shifted consumer behaviors in North America & Europe

Supermarkets and COVID-19: Changes in Consumer Behaviors and Operational Shifts in North America

Grocery retail is evolving as consumer behaviors go through a dramatic shift due to COVID-19. The impact of these pandemic-related behaviors on the North American and European supermarket industry has been challenging. The Supermarket Report for both North America and Europe probes consumer attitudes related to grocery shopping and COVID-19 and how retailers responded. It examines changes that are now reshaping the future of supermarket retailing.

Our Supermarket Report provides valuable insights into:

the latest industry challenges
business disruption and evolving opportunities
outcome-based solutions that help deliver results

Download the North American report here & the European report here





Upcoming RH-ISAC Events

July 29 - Asia Pacific Regional Series Workshop Hosted by Target

August 4 - Reach the Pinnacle: eCommerce Campaign with The Media Trust

August 26 - Cyber Thursday: Securing Your Data Using Data

August 26 - Human Error is just as Risky as Ransomware with SecurityAdvisor

Sept. 28-29 - 2021 RH-ISAC Cyber Intelligence Summit


Becomes Top Priority for the Government

Combating ransomware a top priority for Senate Homeland Security Committee
Leaders of the Senate Homeland Security Committee are poised to introduce legislation aimed at combatting damaging ransomware attacks and launching a probe to thwart criminal hackers who use cryptocurrency to demand and receive multimilllion-dollar ransoms.

Chairman Gary Peters (D-Mich.) has been conducting an investigation into how Bitcoin and other cryptocurrencies have become the standard means of exchange for ransomware hackers such as those that locked up computer files at Colonial Pipeline and the meat processor JBS - largely because it allows them to move funds quickly and anonymously.

His next step - along with the committee's top Republican, Sen. Rob Portman (Ohio) - will be to introduce a broader ransomware bill that will tackle several parts of the problem. The legislation is expected within the next few weeks.

"This is one of our top priorities," Peters told me in an interview. He declined to reveal details of the bill but said it would cover some of the areas the White House has identified as priorities in stemming the tide of ransomware attacks.

The committee's intense focus reflects a swell of cybersecurity work across Congress this year that's far greater than at any time in the past half-decade - driven by a wave of damaging ransomware and espionage hacks. washingtonpost.com

Top Cloud Threats in 2021

Exposing the latest cloud threats affecting enterprises
Based on anonymized data collected from the Netskope Security Cloud platform across millions of users from January 1, 2021 through June 30, 2021, key findings of the report include:

Employees attempt to exfiltrate significant amounts of work data before they depart their jobs. Some departing employees upload three times more data to personal apps in the last 30 days of employment. Google Drive and Microsoft OneDrive personal instances are the most popular targets.

97% of cloud apps used in the enterprise are shadow IT, unmanaged and often freely adopted.

Third-party app plugins pose serious data risks. The report shows 97% of Google Workspace users have authorized at least one third-party app access to their corporate Google account potentially exposing data to third parties due to scopes like "View and manage the files in your Google Drive."

Uptick in cloud environments that are exposed to the public creates opportunities for attackers. More than 35% of all workloads are exposed to the public internet within AWS, Azure, and GCP, with RDP servers - a popular infiltration vector for attackers - exposed in 8.3% of workloads.

Cloud-delivered malware is growing and reached an all time high. Cloud-delivered malware has increased to an all-time high of 68% with cloud storage apps accounting for nearly 67% of that cloud malware delivery and malicious Office docs now accounting for 43% of all malware downloads.

A return to the office hasn't quite started yet. Research indicates that 70% of users continue to work remotely as of the end of June 2021. At the beginning of the COVID-19 pandemic in March 2020, we saw a sudden and dramatic shift to remote work, from 30% of users working remotely before the pandemic to 70% working remotely soon after COVID-19 restrictions began to take hold. helpnetsecurity.com

Pandemic Spurs Adoption of Enterprise Technologies Globally
Executives have increased business analytics usage
The pandemic has spurred rapid adoption of enterprise technologies around the globe, according to ManageEngine. The first report of The 2021 Digital Readiness Survey found that U.S. executives have truly upped the ante -
67% have increased their use of business analytics compared to 47% of executives outside the U.S.

0% of U.S.-based respondents reported increased usage of artificial intelligence (AI). 72% of these respondents are relying on the technology to increase operational efficiency while 70% of them are using it to improve business analytics.

This rapid growth in the use of business analytics corresponds with what executives have learned in the past year:
To improve decision-making, successfully leverage available data and enable faster decision-making processes - a sentiment that 70% of U.S. respondents agreed with.

The driving force behind accelerated analytics in the U.S. is data-driven decision-making

77% of respondents are using business analytics for improved decision making.
Another 69% have improved the use of available data with business analytics.
65% stated that business analytics helps them make decisions faster. helpnetsecurity.com

Ransomware can penetrate quickly, significantly damaging an organization


Register Now for the 2021 RH-ISAC Summit - September 28-29

Hey LP/AP senior: If your retailer is a member you might want to consider attending yourself or sending one of your team members who works with cybersecurity on investigations or e-commerce fraud.

Especially now with the increased ransomware attacks and data beaches and the corresponding increased attention from law enforcement. Cross pollinating and building those relationships could pay off long term. 
Register here






Marijuana Driving Crime Surge?
D.C. Police Chief: Marijuana 'undoubtedly' connected to violent crime surge
Washington D.C. Police Chief Robert Contee said marijuana is "undoubtedly" a factor in the city's rise in violent crimes during a press briefing Friday.

"When you have something where people get high reward - they can make a lot of money by selling illegal marijuana - and the risk is low, the risk for accountability is very low, that creates a very, very, very bad situation, because those individuals get robbed," he added. "Those individuals get shot at. Those individuals get involved in disputes all across our city."

There have been 2,039 violent crimes in D.C. this year as of July 23 according to the city's government page, roughly equal to the amount of violent crimes in the city by July 23 of last year (2,060) while the city was enforcing stricter COVID-19-related regulations.

"I'm seeing it happen more and more all across our city in all different wards," he said. "Last year, we had a murder up in Ward 3 on Western Avenue tied to an illegal marijuana pop-up. Here, recently, on North Capital Street, we had another illegal marijuana place that somebody entered into with guns, duct-taped somebody, and put a gun to somebody's head in there. Unlawful marijuana pop-ups, unlawful distribution of marijuana in communities, that is a bad recipe for disaster."

He added that local prosecutors are enabling the situation by not holding people accountable when caught with an illegal amount of marijuana, which is over two ounces for individuals over the age of 21 according to D.C. law. news.yahoo.com

The Impact of Amazon's New Marijuana Policy
Why Amazon's updated marijuana drug testing policy could have 'ripple effect'

The approach may spread as employers seek uniformity in their drug-testing policies amid a fractured legal landscape, attorney Michael Freimann told HR Dive.

As laws protecting adult use of both medical and recreational marijuana use spread, the second-largest employer in the U.S. is changing its tune on drug testing.

In a June blog post, Amazon said it "will no longer include marijuana in our comprehensive drug screening program" for jobs that are not regulated by the U.S. Department of Transportation. Instead, the company said it would treat marijuana use the same as alcohol use.

The announcement was surprising despite Amazon's status as a trend-setter from a business operations perspective, Michael Freimann, partner at Greenspoon Marder, told HR Dive. But the news could have a "ripple effect" on how other employers approach marijuana testing moving forward, he added, due to the fact that more and more jurisdictions have implemented marijuana use legislation.

But that does not mean many employers will drop drug testing requirements altogether, even for marijuana; like Amazon, employers will likely need to keep in place requirements for positions regulated by DOT, Freimann said. And many states that have legalized recreational use still permit employers to create policies prohibiting that use, whether on- or off-duty. Others spell out the ability of employers to create policies that aid in maintaining safe workplaces. hrdive.com

Navigating the Patchwork of New Laws
Can Employers Screen for Marijuana?

Companies need to consider whether they want to screen new hires and employees for marijuana, and how they can comply with various laws

Things are now much hazier. Marijuana is legal in some capacity-either recreationally or medically-in all but three states. Some jurisdictions have completely decriminalized it, some allow only medical use, and some localities, like New York City, have rules forbidding companies from testing for it for hiring purposes.

If Congress passes the MORE Act-for Marijuana Opportunity Reinvestment and Expungement-things could get a bit simpler again, as it would essentially legalize marijuana and create a uniform standard across the 50 states. The bill passed the House of Representatives in 2019, but died in the Senate. It's been reintroduced this year and may be picking up steam.

Until then, however, companies need to consider whether they want to screen new hires and employees for marijuana, and how they can comply with the laws in all the locations where they may do business.

Companies need to be proactive and start having these conversations internally with human resources, with their legal departments, and with their operations leadership. It's not too early to have a plan ready for deregulation. ehstoday.com

Oklahoma Medical Cannabis: Blossoming Legal Market or Black Market Hotspot?

New York airports are no longer seizing marijuana

Consumer companies from Nestle to Altria are vying for a slice of CBD market




Charities Call for New 'Amazon Law'
Amazon slammed for "routine destruction" of millions of products
Amazon has been accused of "
routine destruction of millions of perfectly good products" as charities call for new anti-waste laws to be brought in. Video recordings and photographs, published by ITV News and The Times, appear to show 3ft-high boxes filled with groceries at Amazon's depot in Dunfermline classified as waste and destined to be destroyed.

Thousands of food items well within their sell-by date and with intact packaging were filmed in secret in at the Amazon facility's returns section, also understood to be known as the "destruction zone". These items are returned to Amazon over issues like incorrect delivery addresses or packaging being damaged during transit, though much of it still appears to be fit for human consumption.

"I reckon
70 per cent of what we put into bins is sealed and in its packaging," the worker who filmed the bins said.

ITV News was reportedly contacted by current and former employees from eight of Amazon's warehouses across the UK who all say
they witnessed new and unsold items being earmarked for destruction. It follows a similar report last month revealing that 125,000 household items, including electronics like laptops, TVs and books were similarly earmarked for destruction every week at a UK facility.

Charities including GreenPeace have now written to the prime minister calling for a new 'Amazon law' to be brought in to prevent "colossal wastefulness".

In the letter, also signed by organisations including the Environmental Investigation Agency and Friends of the Earth,
calls on the government to introduce rules similar to those in France where companies are required to donate unsold goods to charity.

Amazon has denied the allegations and pointed out that it has donated nearly 3 million food and drink products to charity this year. chargedretail.co.uk

Is E-Commerce Slowing Down?
UPS shares hit three-month low on worries e-commerce is cooling
United Parcel Service Inc
shares fell to a three-month low on Tuesday on worries that growth from the pandemic-fueled e-commerce boom may be fading. The company said second-quarter domestic volume fell 2.9%, with ground - composed largely of e-commerce deliveries - dropping 4% versus the year earlier.

"Investors are likely reading this as an indication
the pandemic-driven demand trend is slowing," Cowen Research analyst Helane Becker said in a client note.

The stock was down 9.3% at $190.32 in midday trading,
its lowest price since late April. UPS has been a key beneficiary of the pandemic shift to online shopping. Like rival FedEx Corp it responded to the boom in home delivery demand by adding profit-boosting surcharges.

The share price decline came despite second-quarter profit and revenue that topped Wall Street estimates.

UPS has been a key beneficiary of the pandemic shift to online shopping. Like rival FedEx Corp it responded to the boom in home delivery demand by adding profit-boosting surcharges.

The share price decline came despite second-quarter profit and revenue that topped Wall Street estimates.

Executives said domestic package volume could be under pressure in the second half of the year as some shoppers return to in-store shopping and customers scramble to replenish inventory at a time when goods are getting stuck in clogged seaports and rail yards. reuters.com

Walmart's latest business: Selling its e-commerce tech to other retailers




Delivery contractor stole 8,800 Amazon packages worth more than $274,000
A delivery contractor stole more than 8,800 Amazon packages worth $274,000 from a warehouse in New Jersey, according to police. Akeem M. Johnson, 38, of Bridgeton, was employed by third-party contractor Globus Express and was responsible for taking pallets of packages from an Amazon warehouse in Logan Township in Gloucester County, and delivering them to U.S. Postal Service facilities, according to details included in an affidavit of probable cause filed by Logan Township Police.

Amazon began investigating Johnson when a large number of packages were reported as not delivered. In all, investigators identified 8,824 Amazon packages with a total value of $274,483 that never made it to their destinations, police said. Johnson admitted to Amazon loss prevention officials in May that he committed the thefts beginning in November of last year "because of difficulty surviving during the COVID pandemic," according to the affidavit. He also admitted using someone else's access card to enter the warehouse, where he was not permitted, though he refused to say how he got the card, police said. He was charged in June with second-degree theft and fourth-degree forgery for misuse of the access card. nj.com

San Francisco, CA: 4 Women flee CVS with duffle bags full of stolen goods
A witness captured a group of women running out of a San Francisco CVS Pharmacy with bags allegedly stuffed full of stolen items as a spree of retail thefts continue to plague the city. The incident, first reported by KTVU FOX2 reporter Henry K. Lee, happened around 5 p.m. Monday at the drugstore located at Van Ness Avenue and Jackson Street. Witness Steve Adams told Lee that the four women were "picking the place dry" and that when he asked store employees if they were going to call police, "they just shrugged." "This sort of thing is becoming so normal," the witness told Lee.

Franklin, TN: Tennessee man who hid in Walgreens until closing & tunneled through drywall to steal opioids identified
The man who hid inside a Tennessee Walgreens store until closing to tunnel through the drywall of the pharmacy to steal opioids was identified. According to a release from Franklin police, 27-year-old Austin Cornett is the pharmacy burglar. The release states that citizen tips led to identifying Cornett. He is now wanted for burglary. Cornett was captured on video on May 18. In the video you can see he hid inside the Murfreesboro Road store until closing, tunneled into the pharmacy through the drywall and stole a large amount of opioid pain killers, according to police.

Franklin County, MO: Man pleads Guilty to Burglary charges at Walmart, "everyday for the last three months"

Hoover, AL: Man wanted in connection to air conditioner theft from The Home Depot

Murfreesboro, TN: Police seeking man for theft of tools and cooper wire from Lowe's

Scranton, PA: Police seeking male suspect in CVS theft

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Shootings & Deaths

Update: Philadelphia, PA: Pat's Steaks Shooting: Second suspect charged in connection to deadly shooting outside cheesesteak shop
A second person has been charged in connection to the deadly shooting outside Pat's Steaks in South Philadelphia. Jamie Frick, 36, of Lebanon County, was arrested on Tuesday, July 27 and charged with murder and related offenses. David Padro, 22, was fatally shot in the back outside of the popular Philadelphia cheesesteak location on East Passyunk Avenue on July 22 just before 1 a.m. Investigators were told by witnesses that Padro was shot by another customer who fled in a van. Witnesses told police the licenses plate number of the van, which allowed officers to quickly locate the vehicle. FOX 29 exclusive video showed a man, later identified as Paul C. Burkert, 36, being lead to a police car outside Independence Hall in Center City. The driver of the van has not been found. Burkert, 36, a Berks County resident, was charged on Friday with murder, conspiracy, tampering with evidence and weapons offenses. Defense attorney A. Charles Peruto Jr. said Monday that Burkert was being "getting pummeled" before the shooting. fox29.com

Wilson County, TN: Murder suspect arrested after shoplifting at Mt. Juliet Walmart
A man wanted on a second-degree murder charge out of Sumner County was arrested after a shoplifting incident at a Mt. Juliet business. Mt. Juliet police said the 28-year-old Nashville man ran from officers at the Walmart Tuesday afternoon, but was later captured and arrested. The suspect, identified by police as Joseph Arendall, was wanted on charges out of multiple counties in Middle Tennessee. Police said he faces charges of second-degree murder and possession of meth in Sumner County, a felony theft charge from Robertson County and a shoplifting charge out of Nashville. Sumner County Assistant District Attorney, Ron Blanton said the second-degree murder charge against Arendall stems from the overdose death of 22-year-old Macy Rogers in early Jan. 2021. Rogers was found inside a vehicle on Mount Vernon Road in Bethpage and died at the hospital from a combination of meth and fentanyl, according to Blanton.


Robberies, Incidents & Thefts

York County, SC: After woman attacked with hatchet at York County, SC store, suspect caught in Charlotte
A South Carolina man has been caught in Charlotte after an alleged hatchet attack on a woman at a York County store near the North Carolina state line, officials said. Tyquez Terry Myers, 21, of Florence County, was arrested by Charlotte-Mecklenburg Police Department officers Wednesday, according to the sheriff's offices in Mecklenburg and York counties. Myers had been sought since Saturday after the attack at the Quik Trip gas station and store on Carowinds Boulevard, said York County Sheriff's Office spokesman Trent Faris. charlotteobserver.com

Goleta, CA: LA County woman arrested in connection to Goleta burglaries
A woman from Los Angeles County faces possible burglary charges after she was arrested in connection to multiple break-ins in Goleta early Wednesday morning. The Santa Barbara County Sheriff's Office announced that a 24-year-old Carson, California woman was arrested after multiple businesses were broke into in a Goleta area shopping center. The break-ins happened at the Magnolia Shopping Center on the 5100 block of Hollister Avenue before 1 a.m.

Naperville, IL: Chicago man accused of trying to rob delivery driver at Jewel-Osco
Bail was set at $750,000 Wednesday for a 31-year-old Chicago man authorities say tried to rob a beverage truck driver Tuesday in Naperville. Frederick Holmon, of the 100 block of North Kilpatrick Avenue, is charged with one count of attempted armed robbery with a firearm and unlawful use of a weapon by a felon, according to a news release from the DuPage County state's attorney's office. The attempted robbery happened around 8:50 a.m. when a delivery driver was unloading pallets of liquor and wine to deliver to the Jewel-Osco store at 1759 W. Ogden Ave. A man dressed all in black and armed with a 9 mm semi-automatic rifle approached the driver and said, "It's not worth your life." The driver refused to turn over any property and ran toward a Jewel-Osco employee, yelling, "The guy's got a gun."

Nashville, TN: Suspected MS-13 members indicted for 'violent crime conspiracy'
A federal grand jury in Nashville has indicted nine suspected members of the MS-13 gang, charging them with a racketeering conspiracy, including allegations of seven murders, kidnappings, assaults, robberies and a large scale drug distribution. Acting U.S. Attorney Mary Jane Stewart made the announcement Wednesday morning and said the indictment describes the organizational structure of MS-13 and the gang's sub-unit, the Thompson Place Salvatrucha clique, which has operated in Nashville since at least 2014. "Make no mistake about it: MS-13 is one of the most violent, ruthless and cold-blooded gangs to ever walk the face of the earth. And we will be relentless in our efforts to root them out of this community," Stewart said at a news conference, joined by Assistant Attorney General Kenneth Polite and state, federal and local authorities.

Hillsborough County, FL: Tampa man sentenced for setting Champs store on fire during Floyd unrest
A man who set fire to a Tampa Champs Sports store during unrest that followed protests over the death of George Floyd has been sentenced to five years in prison. Terrance Lee Hester surrendered to federal authorities in Oswego, New York, in July 2020. Video released by the Tampa Police Department last year identified Hester throwing a burning T-shirt into the store window the night of the riots. The DOJ said the building became fully engulfed in fire, resulting in an estimated $1.25 million in damages to the Champs store and other businesses in the plaza.

El Paso, TX: Man allegedly crashed stolen Krispy Kreme truck while driving drunk




Beauty - Joplin, MO - Burglary
C-Store - Great Barrington, MA - Burglary
C-Store - Richmond, VA - Armed Robbery
C-Store - Denver, CO - Armed Robbery
Clothing - Goleta, CA - Burglary
CVS - San Francisco, CA - Robbery
Dollar General - Mobile, AL - Armed Robbery
Dollar Tree - Portsmouth, VA - Robbery
Grocery - Naperville, IL - Armed Robbery
Grocery - Yakima, WA - Robbery/ Assault
Jewelry - Lakewood, CO - Robbery
Jewelry - Little Rock, AR - Robbery
Jewelry - Tucson, AZ - Robbery
Jewelry - Bethesda, MD - Robbery
Jewelry - Albuquerque, NM - Robbery
Jewelry - Bronx, NY - Burglary
Pharmacy - Scranton, PA- Robbery
Restaurant - Portsmouth, VA - Robbery
7-Eleven - Washoe County, NV - Armed Robbery


Daily Totals:
• 15 robberies
• 4 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



Carolyn Doran named Area Loss Prevention Manager for Ulta Beauty

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Featured Job Spotlights


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Refer the Best & Build the Best

District Loss Prevention Manager
Chicago South / Illinois Central - posted July 28
The District Loss Prevention Manager develops and implements the Loss Prevention program for 6 -15 selling locations. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

Regional Manager LP, Audit & Firearms Compliance
Indianapolis, IN - posted July 21
The Central Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory and the company's Distribution Centers. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets...

Senior AP Operations Manager, Supply Chain
Albany, OR - posted July 14
As a Senior Assets Protection Operations Manager (SAPOM), you'll manage a multi-level team comprised of both exempt AP leaders and non-exempt AP Security Specialists responsible for the execution of Assets Protection routines and initiatives to support secure environments and protect Target's profitability...

Field Loss Prevention Manager
Chicago, IL - posted July 9
Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. Conducts investigations in conjunction with Human resources involving Workplace violence and Ethics...

Asset Protection Coordinator
Rochester, NH - posted June 17
Preventing and deterring theft and limiting the loss of company assets in the stores through best-in-class service, healthy business partnerships, profit analysis, and investigations. Oversee and complete Asset Protection Department responsibilities including but not limited to internal theft investigations, external theft investigations, and physical security...

Asset Protection Coordinator
York, ME - posted June 17
Preventing and deterring theft and limiting the loss of company assets in the stores through best-in-class service, healthy business partnerships, profit analysis, and investigations. Oversee and complete Asset Protection Department responsibilities including but not limited to internal theft investigations, external theft investigations, and physical security...


Asset Protection Coordinator
Dover, NH - posted June 17
Preventing and deterring theft and limiting the loss of company assets in the stores through best-in-class service, healthy business partnerships, profit analysis, and investigations. Oversee and complete Asset Protection Department responsibilities including but not limited to internal theft investigations, external theft investigations, and physical security...


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