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 7/6/20

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Leo Anguiano, LPC named VP of Asset Protection for Dollar Tree

In his new role, Leo will be responsible for all Dollar Tree field and store Asset Protection functions.

Leo is a proven leader with over 30 years of retail asset protection experience. He has held senior-level roles at Fortune 500 companies including Rite Aid, Dollar General, Lowe's, Kmart and Michaels. Most recently, Leo served as Director Loss Prevention, Risk Management and Corporate Security at Goodwill of Central & Southern Indiana. In this role, he was responsible for retail, commercial services and education center asset protection for 108 locations and 5,000 employees.

Leo has a consistent track record of creating shareholder value and achieving financial objectives. He is recognized for his innovation and people development skills and his ability to build strong cross-functional partnerships.


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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Computerworld Names Zebra Technologies to 2020 Best Places to Work in IT List

Zebra ranked #3 among top 25 midsize employers nationwide

Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, has been selected as one of IDG's Insider Pro and Computerworld's 2020 Best Places to Work in IT.

The Best Places to Work in IT list is an annual ranking of the top 100 work environments for technology professionals. The list is compiled based on a comprehensive questionnaire regarding company offerings in categories such as benefits, career development, training and retention. In addition, IDG conducts extensive surveys of IT workers, whose responses factor heavily in determining the rankings. zebra.com

Zebra will be hosting a webinar on July 15 titled 'Using Data to Identify Extremely Subtle Internal Retail Fraud' - Learn more in today's Vendor Spotlight below.
 



Making News Outlets Nationwide Today

"Shopping While Black"
CNBC Focusing on Retail Racial Profiling

'As Black buying power grows, racial profiling by retailers
remains persistent problem'


For more than two decades, Black Americans have been most likely to report unfair treatment while shopping, according to a Gallup poll.

Industry watchers and activists say that racial profiling remains persistent and retailers must do more to examine how they treat and cater to Black customers.

The killing of George Floyd, which began with a retailer's 911 call, has inspired protests and a push for police reform. It's prompted a closer look at the everyday places where Black Americans face discrimination - not only in interactions with police, but at the workplace, grocery stores and shopping malls.

A persistent problem - Code names and locked shelves - A growing consumer base - Read full article

Heading Off Employee Disruption in Light of COVID-19 and Social Unrest
The COVID-19 pandemic, the death of George Floyd and the subsequent social unrest have triggered fears, resentments and anxieties in many U.S. workplaces. Wearing a mask, meant to be a health care guideline to reduce the spread of the coronavirus, has become a social indicator of allegiance to a particular political party in pockets of the country. And in just a few months, we will witness a historic election battle for the presidency.

Where does this leave the leaders of your organization as they attempt to manage staff conflict that may, at times, appear to be unreasonable and unwavering? How do you, as an operational leader responsible for a team of employees, find ways to cut through the noise, to harmonize the team and heal the division, and to refocus your staff on the work at hand and on their responsibilities to perform rather than vex their peers who have different beliefs or philosophies?

Getting Ahead of the Problem-Verbally - Getting Ahead of the Problem-In Writing - If Someone Refuses to Sign shrm.org

The Pandemic Economy Impact
Curbside Pickup to Grow 60% - Brick & Mortar to Drop 14%

'US Ecommerce Will Rise 18% in 2020 amid the Pandemic'


As a result, we now expect there to be a 10.5% decline in total US retail sales this year, with a 14.0% drop in brick-and-mortar sales.

The news isn't dire for all retail channels. Ecommerce is poised to grow 18.0% following a 14.9% gain in 2019, further evidence of the digital shift.

Ecommerce sales have been driven by a surge in click-and-collect, specifically curbside pickup, allowing US consumers to make immediate purchases while minimizing human contact. We now expect US click-and-collect ecommerce sales to grow to $58.52 billion, up 60.4% from our initial forecast of 38.6% growthemarketer.com
 



COVID Update

US: Over 3M Cases - 132K Dead - 1.3M Recovered
Worldwide: Over 11.6M Cases - 538K Dead - 6.6M Recovered


Fallen Officers From the COVID-19 Pandemic: 51 | NYPD Deaths: 45
Private Industry Security Guard Deaths: 150
+
First Los Angeles police officer dies from COVID-19


Seven-day average case total in the U.S. sets record for 27th straight day
Officials in states with surging coronavirus cases issued dire warnings and blamed outbreaks on early reopenings Sunday as the seven-day average for daily new cases in the United States reached a record high for the 27th straight day.

Thirteen states reported new highs in their seven-day case averages, with Montana, Delaware and Alaska experiencing the biggest percentage change from their past records. West Virginia also set a record number of daily cases, with 130.

South Carolina, Texas, Arizona, Nevada and California reported record numbers of current covid-19 hospitalizations. The country's seven-day average of new deaths fell to 485, down from 562 on June 28, but health experts cautioned that the count of infections would soon drive the number back up.

In Florida, new coronavirus cases exceeded 10,000 in a day on Sunday for the third time in the past week, after the state posted a record high of 11,458 the previous day. The new infections pushed the state's total caseload past 200,000, a mark passed by just two other states, New York and California.

Former FDA commissioner Scott Gottlieb, who served under Trump, voiced doubts about the country's ability to slow the pandemic, saying waves of infection would probably persist through the rest of the year. The situation was at least as bad as it was during the height of the outbreak in New York earlier this year, he said, except that the country was not dealing with multiple centers of infection.  washingtonpost.com

Most Americans Not Very Comfortable Returning to Restaurants, Retail Stores & Hotels for Next Three Months, Survey Shows
SafetyCulture, the world's leading platform for workplace safety and efficiency, today debuted findings from a timely new national survey with partner YouGov, of 1198 U.S. consumer respondents. The survey assessed consumer comfort levels interacting with businesses over the next three months, and asked which actions they feel businesses must take to earn both employee and consumer trust and confidence. The survey clearly shows many consumers are uncomfortable visiting retailers, restaurants and hotels, and also that there are specific actions businesses can take now to earn both worker and consumer trust and confidence.

● Nearly 3/4 of American consumers (71%) would not feel "very comfortable" shopping in a physical retail store over the next 3 months.

Nearly 2/3 of U.S. workers (63%) would not be "very comfortable" returning to the workplace over the next 3 months.

More than half of Americans (53%) said that a publicly displayed list of daily safety procedures being undertaken by a business for public areas, with completion status publicly shown, would increase trust and confidence in that business (i.e. rated either 4 or 5 on a scale of 1-5, with 5 as increasing trust and confidence the most).

More than half of consumers (57%) say that businesses making public a real-time list of cleaning and disinfecting activities completed hourly throughout the day would increase trust and confidence in that business, with the same scale as noted above.


"The nationwide survey results clearly show many consumers are not yet comfortable resuming even the most basic of public activities, yet there is a way forward." businesswire.com

Visitors to Chicago from 15 states must quarantine for 14 days
Violators are subject to fines of $100-$500 per day, up to $7,000. Exceptions to the order for personal travel will be permitted for travel for medical care and parental shared custody, and for business travel to Chicago for essential workers. securitymagazine.com

CDC Guidance Reiterates Importance of Cloth Face Masks
The U.S. Centers for Disease Control and Prevention (CDC) reiterated the importance of wearing cloth face masks to contain the virus, noting that doing so is most likely to be effective when masks are "widely used by people in public settings."

In an update posted June 28, the CDC explained more forcefully than in the past that its face-covering recommendations are based on science and supported by emerging studies. "Cloth face coverings are recommended as a simple barrier to help prevent respiratory droplets from traveling into the air and onto other people when the person wearing the cloth face covering coughs, sneezes, talks or raises their voice. This is called source control," the agency wrote. shrm.org

Last week's #1 article:
CDC map: 30+ states are open despite having 'zero' days of decreasing cases
As the United States struggles to contain the spread of the coronavirus, focus has turned to California, Arizona, Texas and Florida, which have seen dramatic spikes in recent days. But a map from an internal document produced by the Centers for Disease Control and Prevention obtained by Yahoo News shows that as many as 32 states are not seeing decreases in COVID-19 cases.

The map is a starkly visual reminder that many of the states have ignored CDC guidance, which recommended not reopening until they had achieved 14 days of declining cases. yahoo.com
 



Gun Violence Across America Continues
Bloodiest Independence Day Weekend Ever?

Hundreds of July 4th Weekend Shootings Across the Nation

233 Shootings, 70 Killed, 276 Injured in 30 Cities Studied
See the full list compiled by The Daily here


Sunday Afternoon Report:
Dozens of shootings across US mark bloody July 4th weekend

A spate of shootings throughout the US left more than 150 people wounded and nearly a dozen dead so far this weekend, including 67 gunshot victims in Chicago over a blood-splattered weekend, according to reports.

But other cities throughout the nation, both big and small, saw a spike in gun violence over the weekend, including Atlanta, where authorities said 14 people were wounded - two critically - on Saturday and early Sunday, WSB-TV reported.

Seven people were shot and one stabbed in Cleveland, WOIO-TV reported, while two people were killed and six wounded in three separate shootings in Baton Rouge, according to a report in The Advocate.

Not even smaller cities were spared. Police in Omaha, Nebraska, reported eight people wounded in six separate shootings, KPTM-TV said, and Memphis, Tennessee, saw at least seven shootings over a 24-hour period, WREG-TV reported.

In one of the weekend's bloodiest single incidents, eight people were wounded and two killed at a Greenville, South Carolina, nightclub during a rap concert early Sunday morning. nypost.com

Shootings soar 205% after NYPD disbands anti-crime unit
Gun violence exploded across the city after the NYPD disbanded its anti-crime unit of plainclothes cops on June 15, with three times as many shootings in the last two weeks of the month over the same period in 2019, police stats show.

And the shocking rise in gunfire - to 116 incidents from 38 between June 15 and June 2, a 205 percent increase - meant scores more victims were hurt or killed by bullets this year over last year.

Gunshot injuries skyrocketed to 157 from 47 in 2019, a 238 percent increase.

The NYPD has blamed the shooting spike on everything but the disbanding of the anti-crime unit. nypost.com

Bloodiest June in 24 Years
NYC: Over Two Dozen Shot - 2 Killed on Violent July 4th


Nearly 30 people were shot overnight in the city - 14 of them in northern Manhattan

The NYPD wasn't able to immediately provide the number of shootings, but confirmed that at least 10 people had been shot - two fatally - overnight. The July shootings come on the heels of a violent June in the city. With a total of 205 shootings during the month, it was the bloodiest June in 24 years - going back to 1996, when the NYPD logged 236 incidents, the NYPD said. nypost.com

End of Watch Report June 2020
44% Increase in Law Enforcement Deaths in June 2020 vs. June 2019

In June 2020, fifteen officers died in the line of duty in the United States. This brings the year-to-date total to 114 officers, a 44% increase over this time last year. This increase is largely due to the 51 officers who have died as a result of COVID-19 in the past few months.

In June, five officers died as a result of gunfire, five died as a result of COVID-19, four died in auto-related incidents (two automobile crashes, one motorcycle crash, one vehicular assault), and one officer died as a result of a different duty-related illness. odmp.org
 



Protests, Arrests Continue


Acting Secretary of Homeland Security Blames Rioting & Looting
On Local Elected Officials on Fox & Friends

"I think any city that is having increases in violence is burning, is having the rioting and looting, it's by choice at this point. Those local elected officials are making a choice to keep their cities very unsafe and dangerous. The President has been very clear we are here to support, we are here to provide resources and we'll do that at their request."

What we saw in Portland over the weekend is also very, very disturbing. We had about 700 to 750 individuals targeting and assaulting law enforcement there in Portland. DHS along with the U.S. Marshal Service was able to repel them and we made a number of arrests there as well, but yes, it's very, very disturbing. We will continue to protect federal facilities, federal monuments, federal statues but, again, we need that help and assistance from the state and local officials. If they are not going to protect their cities the president has been very clear, we will and we will step in."

From my perspective this is no longer about peaceful protesting, this is about angry, violent criminal mobs taking over certain cities and again, I go back to Portland where you have over five weeks every night of violent clashing and protesting, targeting law enforcement officials and it's very disturbing, it's a lack of political leadership in that city and again, if you want to know what defund the police looks like, Portland is a great example, they have voted to take $50 million from the Portland police department's budget. That 86 different positions and the violence is going to continue and continue there until the political leadership steps in and restores law and order and the federal government is there to support them." govdelivery.com

Saturday Marked 38th Consecutive Day of Protests in Portland
Twice on July Fourth, police declare riot in downtown Portland

For the second time in less than 24 hours, Portland Police declared a downtown demonstration a riot during Fourth of July protests. More than a dozen were arrested, and police used tear gas to drive the crowd away.

Mayor Ted Wheeler expressed concerns about Portland being "on edge," heading into Fourth of July weekend. A riot was declared around 4 a.m. Saturday in downtown Portland after overnight demonstrations, but events through the day remained generally peaceful until late Saturday, when police again declared a riot. oregonlive.com

Second Catskills resident arrested in Molotov cocktail attack on NYPD
A Catskills man has been arrested for providing supplies to a woman who attacked the NYPD with a Molotov cocktail during the height of the George Floyd protests, authorities said. nypost.com
 



Going Virtual


Virtual Fitting Rooms Coming Fast
Going to the Mall... To Try on Clothing Virtually

Consumers are demanding and embracing several contactless elements throughout the shopping journey, from ordering to payment and delivery. It is therefore not surprising that they are also seeking out contactless options for trying on apparel. If technology can provide an effective virtual alternative to the physical trying-on experience, this would remove the need for sanitizing and restocking tried-on items, as well as reducing the significant expense to the retailer of receiving and processing items returned due to sizing issues.

Real-estate company Brookfield Properties recently announced the nationwide rollout of fitting technology through FIT:MATCH studios across the US, which will have begun in three cities - Chicago, Dallas and Los Angeles - by mid-September. The two companies began testing the technology in a Houston mall in late 2019: 80% of shoppers entering the studio participated in the virtual experience, totaling 4,000 over a three-month period. According to the companies, feedback was generally positive, generating a high net promoter score.

In a FIT:MATCH studio, each consumer is asked a couple of questions about fit preferences before being scanned; the technology captures 150 data points from the user's body in about 10 seconds. This data is then processed using artificial intelligence (AI) to determine the best clothing fit for the individual. coresight.com

Virtual Shows Aren't Working For Fashion
'Digital Fashion Shows Have Mostly Been Duds So Far'


The Digital Fashion Week Experiment Continues

Will this week's haute couture and men's presentations in Paris prove any different? If designers like Iris van Herpen and Pierpaolo Piccioli can't figure out how to make the format work, then it will only increase pressure to hold live shows with audiences in September, despite the health risks.

The Bottom Line: If the upcoming digital shows in Paris and Milan flop, brands like Off-White and Saint Laurent that opted to stay off the schedule entirely will look smart. Assuming a coronavirus vaccine is developed this winter and there's no second wave - two big ifs - the best strategy may be to simply pretend this digital interlude never happened. businessoffashion.com

Nobody is Supposed to Say That
The Pandemic's Economic Second Wave Arrives


Nordstrom is laying off thousands of workers as the pandemic depresses sales

AdvertisementHarrods, Macy's, Nordstrom and Fossil are among the brands and retailers announcing layoffs recently.

An initial burst of economic activity after lockdowns lifted is sputtering, particularly in the US where new Covid-19 cases are surging.

A spike in coronavirus cases has forced many states to backtrack on reopening, and foot traffic has begun to slip at retailers like Macy's and T.J. Maxx, after climbing steadily for weeks, according to Placer.ai

Retailers have also begun making painful adjustments to prepare for a protracted economic downturn. The first wave of layoffs in March was a knee-jerk response to store closings, and many of those workers are among the 4.8 million who found jobs in June when lockdowns lifted. The cuts happening now are more permanent, including both corporate employees and workers in stores that may never reopen. Macy's announced layoffs after reporting a $3.6 billion loss in the first quarter. But even Nike, a relative winner during the pandemic, says it will cut jobs as it invests in a more digital approach. 

The Bottom Line: The layoffs, store closures and other cuts announced in the coming weeks will help determine the shape of the economic recovery.
 businessoffashion.com

Being Polite - Why?
With Department Stores Disappearing, Malls Could Be Next


Analysts say as much as a quarter of America's malls may close in the next five years.

Malls were already facing pressure from online shopping, but analysts now say that hundreds are at risk of closing in the next five years. That has the potential to reshape the suburbs, with many communities already debating whether abandoned malls can be turned into local markets or office space, even affordable housing.

"More companies have gone bankrupt than any of us have ever expected, and I do believe that will accelerate as we move through 2020, unfortunately," said Deborah Weinswig, founder of Coresight Research, she anticipated that about 25 percent of the country's nearly 1,200 malls were in danger.

Green Street forecast in April that more than half of all mall-based department stores would close by the end of 2021. "The reality is there are going to be dark boxes for some time," he said.

"If there's a perception out there that people are safer outside and less safe inside, that's not great."
nytimes.com

Hiring 'Disease Detectives'
Companies Hiring epidemiologists -to help deal with the pandemic

In a sign of just how complicated it has become to navigate the pandemic, companies are rushing to hire disease detectives such as Trivedi to help guide their efforts to reopen and stay open - especially when state and federal safety guidelines are sometimes short on specific advice and are viewed by some as watered-down by political influence.

Some companies have taken the unusual step of promoting the hiring of independent epidemiologists to reassure a nervous public.

The Society for Healthcare Epidemiology of America has seen such a surge in requests for help that it recently published tips for members launching new consulting practices. And the clients are no longer just health care companies: Hotel and restaurant chains, city utilities, food processors, film studios and universities have all hired epidemiologists since the pandemic began in earnest in March. So have professional sports leagues and teams. washingtonpost.com

The Fairy Tale (Working From Home) is Coming to an End
McKinsey & Company:

How US companies are planning for a safe return to the workplace

In a new survey of 100 executives, respondents expect most employees to be working on-site by December. To do so, they are implementing a range of interventions that could transform how people work.

To gain insight into the potential steps US companies are taking, we surveyed 100 executives at firms across the country and across industries. These executives expect 80 percent of their workforce, on average, to be back on-site by September and that 88 percent will be back by December (Exhibit 1). The results also suggest that for these companies, working from home won't be the next normal for all. Four in ten respondents say that permanent remote working is possible for less than one-quarter of their desk employees, while two-thirds say that no field employees will be able to work from home indefinitely. mckinsey.com



The Age of Webinars - Going Virtual:

How COVID-19 Changed Webinars: A Comparison of March 2020 to 2019 Benchmarks

Three Reassuring Tips About Running Webinars During a Crisis

The Ultimate Guide to Webinars: 37 Tips for Successful Webinars
 



NYC grocers adopt new technology to enhance social distancing
Two supermarkets in Manhattan are using a solution that combines indoor GPS with mobile checkout to minimize shopping time and reduce social interactions.

Westside Market (Broadway and 98th St.) and Fairway Market (240 East 86th St) have implemented SIRL's ("Search in Real Life") technology, which navigates shoppers to within inches of their desired products. The tool has been combined with FutureProof Retail, which enables customers to scan items and checkout on their mobile phones.

The partnership will help protect individuals and their communities by enabling customers to speed through the grocery store during these uncertain times, through a socially distanced and contactless consumer experience, according to SIRL. chainstoreage.com

Belk furloughs end in unspecified number of layoffs, mostly at HQ

Lucky Brand & G-Straw Files Chapter 11

NPC International - Largest Owner of 1,200 Pizza Hut Franchise's Files Chapter 11

U.S. Treasury Lends $700M to Troubled YRC Trucking Company - Critical to Nation's Security
 




 


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West Monroe, LA: Man Gets 4 Years Prison for Bilking Nearly $2 Million from Hundreds of eBay and PayPal Customers Over 5-Week Period

Randall Keith Byrd, 66, was sentenced by U.S. District Judge Terry A. Doughty to serve four years in federal prison followed by three years of supervised release. Judge Doughty also ordered Byrd to pay $1,371,080.66 in restitution. Byrd pled guilty on March 16, 2020, to one count of wire fraud.

According to information presented in court, Byrd used eBay and PayPal to defraud hundreds of eBay customers out of nearly $2 million over a five-week period.

Byrd listed and sold gold bullion and/or various types and quantities of gold coins, and primarily received payment through PayPal. Byrd never sent the purchased merchandise to the customers. When eBay customers inquired about the status of their purchase, Byrd provided fraudulent shipping and tracking information to delay the discovery that he had not sent the coins. As part of the scheme, between March 2019 and June 2019, the defendant utilized existing bank accounts and established new bank accounts to conduct financial transactions with the proceeds from his fraudulent coin sales.

In September of 2019, law enforcement officers executed a court-authorized search warrant at Byrd's residence and found $228,700 in cash, a cashier's check in the amount of $140,499.22, a Harley Davidson motorcycle, three Rolex watches, 66 gold and silver coins, and 11 firearms. justice.gov

For further information on PROACT, email inquiries to PROACT@eBay.com.


 

 


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Using Data to Identify Extremely Subtle Internal Retail Fraud

Wednesday, July 15 @ 1:00 pm ET

Few things keep LP professionals up at night quite like internal retail fraud. Employees have insider knowledge of security procedures (and by extension, how to bypass them), as well as access to risky register functions and unprotected merchandise. This makes it remarkably challenging to identify and resolve cases of internal fraud.

That's why numerous retailers are equipping their LP teams with data-analysis solutions like prescriptive analytics. They know that data cannot be manipulated, and that these solutions can identify even the subtlest data behaviors that indicate fraud, from a slight decrease in scanning rate during high-risk hours, to an unexpected increase in loyalty rewards.

Join retail veterans J.R. Werner and Scott Pethuyne from Zebra Prescriptive Analytics for this insightful discussion on several types of hard-to-catch retail fraud and how data can unveil them.


 

 

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Managing Return to Work Will Define Your Brand
Enterprise Risk Management Heavily Involved

The CIO's return to the workplace playbook

IT executives will face unique challenges when employees begin returning to the workplace. Here are seven key questions every CIO must answer in devising their optimal plan.

"Some 75 percent of organizations are debating right now what is the best way to get their employees back to the workplace," says Brian Kropp, distinguished VP of research at Gartner.  Returning to the office will required collaboration among all departments - legal, risk management, IT, human resources and facilities - to come up with a cross-functional strategy.

IT executives will face their own new challenges dealing with a hybrid workforce of remote and in-office users. How do you support remote users and manage devices? What should your network look like? Is your private cloud infrastructure robust enough? Adding to the complexity, IT will be involved in gathering employees' personal health information, office work schedules will fluctuate and executives may consider monitoring remote workers' productivity.

Here are seven IT questions to answer when re-integrating employees back into the workplace:

How will IT help employees safely return?

Health and safety guidelines for the workplace vary from state to state, but many organizations are leaning toward the highest CDC safety recommendations. Many of those guidelines - hand sanitizing, temperature checks and social distancing - can be aided with technology. Some 58 percent of organizations plan to invest in smart personal hygiene devices, such as connected hand-sanitizer stations. More than a third (35%) plan to invest in infrared thermometers that can take employees' temperatures from a distance, and 25 percent plan to invest in thermal cameras that can detect distancing between employees, according to a survey by Insight Enterprises.

Many organizations already use apps in the workplace to track employees using IoT sensors, badge swiping or via office Wi-Fi locations, and those vendors are stepping up to add health and safety features.

How will IT collect and manage employees' personal health data?
Some 60 percent of companies surveyed by Gartner plan to collect self-reported data from employees about their health status, over half are going to do temperature checks, about a quarter will add contact tracing capabilities and 22 percent will require employees to have COVID-19 test results before returning to the workplace, according to recent survey of 165 executives.

Advertisement"Companies are going to have to rely on their IT teams to collect, manage and work with all the health information they're going to be collecting from their employees," Kropp says. "It's a new area that IT executives have never been involved in. They'll be working with enterprise risk, HR and other groups, but IT is going to be playing a big role." The same goes for contract tracing, he adds. If implemented, IT will also have to manage the apps and data associated with it.

How will IT make the workplace as contactless as possible?

How will IT manage collaboration with a hybrid workforce?

Should IT monitor the productivity of remote employees?

How will you manage your own IT professionals?


How will you manage potential conflicts with the CFO?

"The decisions you make in the next three months on how you manage this return to the workplace will define your brand as an employer and an organization for the next three years," says Liz Joyce, Gartner VP and advisory for HR. "How did you treat your employees during this period, what does that mean and how does that define you as an employer." cio.com

1,000 Remote Workers Talk About Their Cybersecurity Practices
Managing Cybersecurity and Other Concerns Amid
the Work from Home Shift [Infographic]

With more people working from home during the COVID-19 pandemic, which is a trend that looks set to hold even after the lockdowns are eased, that also brings with it new challenges, including alternate approaches to work/life balance, optimizing employee engagement when people are not in the office, and maintaining data security among independent, outposted connections.

As we settle into this new shift, that will mean that brands need to measure these new considerations - but how significant is the work from home shift, and how much of a change in approach will it require for organizations?

To glean some additional insight on this, the team from Twingate recently surveyed over 1,000 people who are currently working from home. Their results highlight several key areas of focus - among their findings:

● Zoom is the No. 1 video conferencing software used by remote employees during the COVID-19 pandemic.
● 40% of employees have experienced mental exhaustion from video calls while working remotely.
● 22% of employees working from home purchased a VPN during the pandemic.
58% of employees reported discussing sensitive information on work video calls.


You can check out Twingate's full report, or take a look at the infographic here to get more insight into some of the key challenges of the WFH shift. socialmediatoday.com

Lessons from COVID-19 Cyberattacks: Where Do We Go Next?
Cyber actors have shown us during the pandemic that they will let no opportunity go by without trying to take advantage. We've seen them prey upon the fear and concern around COVID-19 with phishing attacks, and capitalize on security weaknesses as organizations switched to remote work scenarios. And it's had a significant impact on security professionals' roles - a recent survey from (ISC)² found that 81% of respondents said their job function had changed during the pandemic.

Capitalizing on Panic
The easiest, fastest way to exploit a target is through social engineering attacks - they are fastest to spin up and have the highest rate of return. What we've seen during the pandemic underscores this. From the point of view of social engineering, panic has been a key way for bad actors to capitalize on the situation.

Regardless of whatever technological security measures are in place, the human psyche is always the weakest link - the easiest to exploit - in any security system. In fact, human error and negligence is involved in the majority of security breaches. When humans are facing emotional, physical, and financial distress, they become even more vulnerable to cybersecurity risks.

The Who, What, and Where of Attacks
Most of the attacks we've seen during the pandemic are being delivered via email, so typically they are mass spam campaigns. In fact, in March alone, FortiGuard Labs recorded a 131% increase in viruses - no surprise given that email attachments contain infected and malicious content.

Moving Forward
The importance of due diligence cannot be stressed enough. Some might argue that too much caution can be counterproductive, but it's certainly less counterproductive than having your entire company shut down because someone didn't double and triple check before clicking that file. darkreading.com

Walking the Line - Where Do Ethics & Compliance Fit
Cybersecurity Veterans Find Benefits and Challenges with Advisory Roles


Security chiefs educate startups about problems to solve but don't want to be pressured to buy new products

As thousands of cybersecurity startups compete for funding and customers, venture-capital firms are turning to panels of veteran security chiefs to advise them on where to invest. These experts benefit as well, as they say such roles allow them to manage a deluge of vendor pitches and help influence the development of security technology to match their present needs.

The security experts who sit on these boards say they do so for a variety of reasons. Food-delivery service Grubhub Inc.'s CISO, Justinian Fortenberry, said his participation on these boards helps him sift through the hundreds of emails he receives daily from cybersecurity vendors and keep current with emerging technologies.

Others say they take on these often-unpaid positions because they feel their experience can be beneficial to the industry as a whole, said Edna Conway, general manager of global security, risk and compliance for Microsoft Corp.'s Azure cloud business. Startups sometimes try to emulate successful companies in their early stages rather than consider where their technology might be better deployed, she said.

"I'll be honest with you. If you walk the floor of [industry conference] RSA, you know and I know that at some point you don't need 55 firewalls. You don't need 700 versions of asset management," she said.

Taking on such a role while working in the industry can introduce conflicts of interests, said Ms. Conway, a former lawyer who has served on several such boards for around 10 years.

Some corporate cybersecurity experts say they make it clear to companies before they establish a relationship through these boards that they aren't there to be pitched. wsj.com


CISA releases Cyber Essential Toolkit #2 to improve cybersecurity readiness
The Cybersecurity and Infrastructure Security Agency (CISA) released its Cyber Essentials Toolkit, Chapter 2: Your Staff, The Users. This toolkit is the second in a series of six toolkits set to be released each month. This chapter follows the release of Chapter 1: Yourself, The Leader - Drive Cybersecurity Strategy Investment and Culture and CISA Cyber Essentials in November 2019.

Chapter 2 emphasizes the importance of the organization as a whole in cybersecurity, requiring a shift toward a culture of cyber readiness and greater cyber awareness among staff by providing cyber education, training, and other resources, notes CISA. Focus areas include, leveraging basic cybersecurity training; developing a culture of cyber awareness that incentivizes making good choices online; teaching employees about risks such as phishing and ransomware; and identifying available training resources from partner organizations.

The toolkits provide greater detail and insight on each of the Cyber Essentials' six Essential Elements of a Culture of Cyber Readiness and include links to resources for implementing each Element's corresponding recommended actions from the Cyber Essentials, says CISA. 

To learn more about the Cyber Essentials Toolkits, visit https://www.cisa.gov/cyber-essentials.
securitymagazine.com


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eCommerce Fraud - A Boom Industry for LP Right Now
Online Returns Doubling - Tripling Over In-Store Return Rates

Has COVID-19 exacerbated online return challenges?


But Still Holding Back Some Consumers

A survey from Inmar Intelligence finds 88 percent of U.S. consumers planning to continue to shop online to avoid crowds, yet 40 percent have held back on purchasing online due to complicated returns processes.

Other findings from the survey:
● Forty-two percent shared that they now mail their returns due to COVID-19;
● Eighty-nine percent of consumers indicated that they wanted to receive returns-status updates via e-mail and/or text;
● Fifty-six percent think it's easy to return online purchases, yet 58 percent prefer to return purchases in a store.


Since the pandemic's emergence, e-commerce revenues have been running 40 to 60 percent higher through the end of May, according to various reports. Many retail observers are concluding that the store closures and restrictions will significantly accelerate the adoption of online buying.

eMarketer analyst Andrew Lipsman, "Certain e-commerce behaviors like online grocery shopping and click-and-collect have permanently catapulted three or four years into the future in just three or four months."

Estimates for returns of online purchases range from 15 to over 30 percent, with items such as apparel at the high end of that range. That compares with return rate estimates ranging from three to 10 percent for in-store purchases.

Editor's Note: Simply applying standard fraud rates significantly increases the dollar values to the point of making it a major concern. Thereby representing the fastest growing fraud risk for all retailers and consequently the fastest growth challenge/opportunity for resources and budget dollars. It'll be interesting to see how it impacts the numbers and percentages for the year. retailwire.com

New Inmar Intelligence Survey Uncovers Consumer Frustration With Complicated Returns Processes Amid COVID-19 May Impact Online Sales

Facebook subtly shifting advertising policy, as over 800 companies worldwide join #StopHateForProfit campaign
While it continues to review its content policies, Facebook is said to be making subtle shifts in how it handles hate speech as a way to appease advertisers. The social media giant's product and policy discussions were underway with external groups months before the Facebook ad boycott swelled, Axios reports. Meanwhile, the advertisers' pause will barely make a dent in Facebook's revenues, says CNN.

More than 300 advertisers have joined the boycott, though one list puts the number at more than 800.

The Wall Street Journal reported that while Facebook and Instagram still account for nearly a quarter of digital ad revenue, the boycott could mean more money for rival Google.

Facebook said it would allow for an audit of how it controls its hate speech and remove accounts associated with a far-right extremist movement. linkedin.com

Senior Job:
Associate Director, Safety & Loss Prevention HelloFresh - Grand Prairie, TX

The Environmental Health and Safety team is seeking an experienced Associate Director of Safety & Loss Prevention to support its corporate safety, environmental compliance, security programs. In this position, you will assist the Director of Safety & Security in managing multiple projects and multiple sites, inclusive of distribution center safety, corporate safety, building security, loss prevention design, site visits, investigations, and project management, as well as drive the safety culture and compliance in multiple sites, on-board and train site Safety & Loss Prevention Managers and conduct audits as necessary. hellofresh.com

Amazon doling out $500M in one-time bonuses


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Sacramento, CA: California Cracks Suspected Bottle and Can Recycling Fraud Ring
California agents arrested nine suspects in a move to dismantle an organized recycling fraud ring that stretched from Phoenix to Los Angeles. The multi-state network of buyers, sellers, baggers, loaders and drivers are believed to be responsible for smuggling semi-truck loads of ineligible out-of-state containers into the state for fraudulent redemption at multiple Southern California recycling centers. During the months-long investigation, the defendants allegedly brought truckloads of nonredeemable material from Arizona to storage facilities and recycling centers in Southern California in order to redeem the material for money and defraud California's CRV fund. The defendants have been charged with felony recycling fraud, conspiracy, and grand theft. Additionally, the truck drivers involved may face suspension of their commercial driver's licenses and impounding of their tractor-trailers. waste360.com

Louisville, KY: FBI seeks people who stole more than $18K in drugs from Kroger store
The FBI in Louisville is looking for several people who looted a Kroger grocery store, taking more than $18,000 worth of controlled substances, officials said. The burglary was reported just before 1 a.m. June 2 at the Kroger on West Broadway, according to an FBI news release. kiro7.com

Madison, TN: Home Depot repeat Shoplifter charged with 4 counts of Burglary, 5 counts of theft
49-year-old Shawn Byrd was charged with four counts of burglary and five counts of theft of property after stealing from a Madison Home Depot on five separate occasions. The estimated total of the looted items was valued at nearly $1,200. scoopnashville.com

Coral Springs, FL: 4 Women arrested for theft of Laundry Detergent, Baby Formula and Pregnancy Tests from CVS

New York, NY: NYPD released video of looters stealing $1.5M in Merchandise

Saukville, WI: Police seek female suspect in 7 Walmart thefts

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Shootings & Deaths

Toledo, OH: Edward Henry Shot Officer Anthony Dia in The Home Depot Parking Lot Where Dia Was Called to Check if the Man Was OK
Toledo police officer was shot and killed overnight in west Toledo, according to city officials. Toledo Chief of Police George Kral held a press conference along with Mayor Wade Kapszukiewicz Saturday morning. The chief said dispatch received a call shortly after midnight regarding an intoxicated suspect holding a beer and walking around the Home Depot parking lot on the 1000 block of Alexis Road. Officer Anthony Dia was the first to arrive and was checking if the man was OK, according to Kral. "Witnesses tell us the suspect was walking away from the officer, and for some reason, turned and fired a round from a handgun, striking officer Dia in the chest. Officer Dia's fellow officers scooped him up and took him to Toledo Hospital, where he, sadly, succumbed to his injuries," Kral said. The chief added witnesses on the scene confirmed the man who died was the suspect who shot Dia. Police say Dia was wearing his department-issued body armor. Backup officers on the scene started looking for the man, who witnesses reported was in a wooded area near the parking lot. A drone and canine officers were used to trace the suspect. Officers reported a gunshot coming from the wooded area. At 3:15 a.m., officers found the suspect, a 57-year-old man, dead from an apparent gunshot injury to his head, according to Kral. A police source identified him as Edward Henry. Henry had several bench warrants out. heavy.com

Birmingham, AL Mall shootout leads to death of a child; 1 man arrested, police searching for 5 others
An argument inside the Riverchase Galleria on July 3 ended in a shootout that killed an 8-year-old boy and injured 3 others, according to Hoover Police. Police say there was a verbal altercation between a group of males on the first level of the mall, near the food court Friday afternoon. During the argument, a suspect, identified as 22-year-old Montez Moses Miracle Coleman, pulled a handgun out of a backpack and began shooting. Several of the other males also had handguns and began returning fire. According to police, at least three different guns were fired. wbrc.com

Shreveport, LA: Verbal dispute leads to fatal shooting outside Dillard's at Mall St. Vincent
Police are investigating after a 19-year-old male was shot and killed outside of Dillard's at Mall St. Vincent. According to Sergeant Angie Willhite, a verbal dispute between two males began inside of the store around 3 p.m. The suspect produced a handgun and the dispute continued outside, where the victim was shot multiple times. At that point, the suspect stood over him and fired more shots into his body. He was taken to a local hospital, where he died a short time later. The suspect is in custody. ksla.com

Scottdale, AZ: Police identify two suspected in fatal armed robbery at Scottsdale Circle K; 2 bystanders shot and killed

Braintree, MA: Mayor to meet with mall on Security following last week's shooting
Mayor Charles Kokoros is scheduled to meet on Monday with South Shore Plaza representatives to discuss security issues. Kokoros said the meeting had been scheduled before Friday's shooting to discuss continuing the agreement in which the mall pays for a police sergeant and two patrol officers who are assigned there. "Obviously, we will have some discussions about the incident," Kokoros said in an interview Sunday. "From everything we've seen so far, it appears to be a targeted incident between two groups." A 21-year-old Boston man is scheduled to be arraigned in Quincy District Court on Monday on assault and firearm charges after a 15-year-old girl was wounded in the shooting Friday evening inside the mall. patriotledger.com
 



Robberies, Incidents & Thefts

FBI Joins the Los Angeles Police Department's SAFE LA Task Force to Investigate Criminal Activity in the City of Los Angeles
On June 2, 2020, the chief of the Los Angeles Police Department (LAPD) directed the LAPD's Robbery-Homicide Division (RHD) and Commercial Crimes Division (CCD) to establish a task force called SAFE LA in order to investigate significant crimes that occurred at or near locations where legitimate protests and demonstrations took place in Los Angeles beginning on May 29, 2020. The criminal activity under investigation includes looting, burglary, robbery, vandalism, arson, and assault.

Several departments have joined the SAFE LA Task Force, including the following: Los Angeles Police Department; Federal Bureau of Investigation; Beverly Hills Police Department; Santa Monica Police Department; Torrance Police Department; Los Angeles City Fire Department; Los Angeles City Attorney's Office; Los Angeles County District Attorney's Office; United States Attorney's Office imperialvalleynews.com

Toledo, OH: Viral video shows assault over shoplifting dispute at Dick's Sporting Goods
Toledo police detectives are investigating an assault at Dick's Sporting Goods that went viral Thursday. According to a police report, around 1:30 p.m. officers responded to a possible robbery call and initially detained 36-year-old Aaron Buckenmeyer at an employee's request. Buckenmeyer claimed he'd grabbed food items from near the cash register and placed them in a bag when he was confronted by a loss prevention employee who threw him to the ground and punched him several times in the face. The employee claimed Buckenmeyer had first headbutted him before the punches were thrown and, during the struggle, grabbed his genitals several times. A witness' viral video showed the employee putting Buckenmeyer in a neck choke hold and then using a takedown technique to throw him to the ground followed by an uppercut. That was when Buckenmeyer grabbed the employee's genitals and the employee punched back at him. Buckenmeyer was taken to ProMedica Toledo Hospital to be treated for possible head trauma. The employee was taken into custody on an assault charge and has since been released. nbc24.com

Cortana, LA: Suspect in Walmart scuffle with deputy booked into parish prison on attempted murder

Longmont, CO: Angry customer attacks Cricket Wireless employees over quoted price


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C-Store - Scottsdale, AZ - Armed Robbery / 2 killed
C-Store - Stanton County, NE - Burglary
C-Store - Beaumont, TX - Burglary
C-Store - Newark, NJ - Burglary
C-Store - San Bernardino, CA - Armed Robbery
C-Store - Wheatfield, NY - Armed Robbery
C-Store - Rockton, IL - Armed Robbery
Car Wash - Ventura, CA - Robbery
Clothing - Dover, DE - Robbery
Dollar General - Memphis, TN - Armed Robbery
Gas Station - Shelbyville, TN - Burglary
Hardware - Passaic County, NJ - Burglary
Marijuana - Vancouver, WA - Burglary
Pet - Daphne, AL - Burglary
Restaurant - North Vernon, IN - Burglary (Burger King)
Restaurant - Colorado Springs, CO - Burglary
Verizon - Jenison, MI - Robbery
Walgreens - Euclid, OH - Robbery
7-Eleven - St Louis, MO - Armed Robbery
7-Eleven - Hewlett, NY - Robbery

 

Daily Totals:
• 11 robberies
• 9 burglaries
• 1 shooting
• 2 killed


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District Loss Prevention Manager
Cressona, PA Area

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 8 to 10 store locations...
 


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A career spans over 30 years and while it seems to start out slow, inevitably it goes by like a speeding bullet. Therefore, the objective has to be to have a plan and think about your career as an investment with the strategy being to maximize your investment and manage your plan proactively. Everyone agrees that education is the #1 vehicle and performance is the fuel that provides the distance. But regardless of how far you go, the real importance is what you do, how you did it and how many you helped!

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