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Leo Anguiano, LPC named Vice
President of Asset Protection for Dollar Tree
In
his new role, Leo will be responsible for all Dollar
Tree field and store Asset Protection functions.
Leo is a proven leader with over 30 years of retail asset protection experience.
He has held senior-level roles at Fortune 500 companies including Rite Aid,
Dollar General, Lowe’s, Kmart and Michaels. Most recently, Leo served as
Director Loss Prevention, Risk Management and Corporate Security at Goodwill of
Central & Southern Indiana. In this role, he was responsible for retail,
commercial services and education center asset protection for 108 locations and
5,000 employees.
Leo has a consistent track record of creating shareholder value and achieving
financial objectives. He is recognized for his innovation and people development
skills and his ability to build strong cross-functional partnerships. |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Computerworld Names Zebra Technologies to 2020 Best Places to Work in IT List
Zebra ranked #3 among top 25 midsize
employers nationwide
Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the
enterprise with solutions and partners that enable businesses to gain a
performance edge, has been selected as one of IDG's Insider Pro and
Computerworld's 2020 Best Places to Work in IT.
The Best Places to Work in IT list is an annual ranking of the top 100 work
environments for technology professionals. The list is compiled based on a
comprehensive questionnaire regarding company offerings in categories such as
benefits, career development, training and retention. In addition, IDG conducts
extensive surveys of IT workers, whose responses factor heavily in determining
the rankings.
zebra.com
Zebra will be hosting a webinar on July 15 titled 'Using
Data to Identify Extremely Subtle Internal Retail Fraud' -
Learn more in today's Vendor Spotlight below.
Making News Outlets Nationwide Today
"Shopping While Black"
CNBC Focusing on Retail Racial Profiling
'As Black buying power grows, racial profiling by retailers
remains persistent problem'
For more than two decades, Black Americans have been most likely to report
unfair treatment while shopping, according to a Gallup poll.
Industry watchers and activists say that racial profiling remains persistent and
retailers must do more to examine how they treat and cater to Black customers.
The killing of George Floyd, which began with a retailer's 911 call, has
inspired protests and a push for police reform. It's prompted a closer look at
the everyday places where Black Americans face discrimination - not only in
interactions with police, but at the workplace, grocery stores and shopping
malls.
A persistent problem - Code names and locked shelves -
A growing consumer base -
Read full article
Heading Off Employee Disruption in Light of COVID-19 and Social Unrest
The
COVID-19 pandemic, the death of George Floyd and the subsequent social unrest
have triggered fears, resentments and anxieties in many U.S. workplaces. Wearing
a mask, meant to be a health care guideline to reduce the spread of the
coronavirus, has become a social indicator of allegiance to a particular
political party in pockets of the country. And in just a few months, we will
witness a historic election battle for the presidency.
Where does this leave the leaders of your organization as they attempt to manage
staff conflict that may, at times, appear to be unreasonable and unwavering? How
do you, as an operational leader responsible for a team of employees, find ways
to cut through the noise, to harmonize the team and heal the division, and to
refocus your staff on the work at hand and on their responsibilities to perform
rather than vex their peers who have different beliefs or philosophies?
Getting Ahead of the Problem-Verbally - Getting Ahead
of the Problem-In Writing - If Someone Refuses to Sign
shrm.org
The Pandemic Economy Impact
Curbside Pickup to Grow 60% - Brick & Mortar to Drop 14%
'US Ecommerce Will Rise 18% in 2020 amid the Pandemic'
As a result, we now expect there to be a 10.5% decline in total US retail
sales this year, with a 14.0% drop in brick-and-mortar sales.
The news isn't dire for all retail channels. Ecommerce is poised to grow 18.0%
following a 14.9% gain in 2019, further evidence of the digital shift.
Ecommerce sales have been driven by a surge in click-and-collect,
specifically curbside pickup, allowing US consumers to make immediate
purchases while minimizing human contact. We now expect US click-and-collect
ecommerce sales to grow to $58.52 billion, up 60.4% from our initial forecast of
38.6% growth. emarketer.com
COVID Update
US: Over 3M Cases - 132K Dead - 1.3M Recovered
Worldwide:
Over 11.6M Cases - 538K Dead - 6.6M Recovered
Fallen
Officers From the COVID-19 Pandemic: 51 |
NYPD Deaths: 45
Private Industry Security Guard Deaths: 150+
First Los Angeles police officer dies from COVID-19
Seven-day average case total in the U.S. sets record for 27th straight day
Officials in states with surging coronavirus cases issued dire warnings and
blamed outbreaks on early reopenings Sunday as the seven-day average for daily
new cases in the United States reached a record high for the 27th straight day.
Thirteen states reported new highs in their seven-day case averages, with
Montana, Delaware and Alaska experiencing the biggest percentage change from
their past records. West Virginia also set a record number of daily cases, with
130.
South Carolina, Texas, Arizona, Nevada and California reported record numbers of
current covid-19 hospitalizations. The country's seven-day average of new deaths
fell to 485, down from 562 on June 28, but health experts cautioned that the
count of infections would soon drive the number back up.
In Florida, new coronavirus cases exceeded 10,000 in a day on Sunday for the
third time in the past week, after the state posted a record high of 11,458 the
previous day. The new infections pushed the state's total caseload past 200,000,
a mark passed by just two other states, New York and California.
Former FDA commissioner Scott Gottlieb, who served under Trump, voiced doubts
about the country's ability to slow the pandemic, saying waves of infection
would probably persist through the rest of the year. The situation was at least
as bad as it was during the height of the outbreak in New York earlier this
year, he said, except that the country was not dealing with multiple centers of
infection. washingtonpost.com
Most Americans Not Very Comfortable Returning to Restaurants, Retail Stores &
Hotels for Next Three Months, Survey Shows
SafetyCulture,
the world's leading platform for workplace safety and efficiency, today debuted
findings from a timely new national survey with partner YouGov, of 1198 U.S.
consumer respondents. The survey assessed consumer comfort levels interacting
with businesses over the next three months, and asked which actions they feel
businesses must take to earn both employee and consumer trust and confidence.
The survey clearly shows many consumers are uncomfortable visiting retailers,
restaurants and hotels, and also that there are specific actions businesses can
take now to earn both worker and consumer trust and confidence.
● Nearly 3/4 of American consumers (71%) would
not feel "very comfortable" shopping in a physical retail store over the
next 3 months.
●
Nearly 2/3 of U.S. workers (63%) would not be "very comfortable" returning to
the workplace over the next 3 months.
●
More than half of Americans (53%) said that a publicly displayed list of
daily safety procedures being undertaken by a business for public areas,
with completion status publicly shown, would increase trust and confidence in
that business (i.e. rated either 4 or 5 on a scale of 1-5, with 5 as increasing
trust and confidence the most).
●
More than half of consumers (57%) say that businesses making public a
real-time list of cleaning and disinfecting activities completed hourly
throughout the day would increase trust and confidence in that business, with
the same scale as noted above.
"The nationwide survey results clearly show many consumers are not yet
comfortable resuming even the most basic of public activities, yet there is a
way forward."
businesswire.com
Visitors to Chicago from 15 states must quarantine for 14 days
Violators are subject to fines of $100-$500 per day, up to $7,000. Exceptions to
the order for personal travel will be permitted for travel for medical care and
parental shared custody, and for business travel to Chicago for essential
workers.
securitymagazine.com
CDC Guidance Reiterates Importance of Cloth Face Masks
The U.S. Centers for Disease Control and Prevention (CDC) reiterated the
importance of wearing cloth face masks to contain the virus, noting that
doing so is most likely to be effective when masks are "widely used by people in
public settings."
In an
update posted June 28, the CDC explained more forcefully than in the past
that its face-covering recommendations are based on science and supported by
emerging studies. "Cloth face coverings are recommended as a simple barrier
to help prevent respiratory droplets from traveling into the air and onto other
people when the person wearing the cloth face covering coughs, sneezes, talks or
raises their voice. This is called source control," the agency wrote.
shrm.org
Last week's #1 article:
CDC map: 30+ states are open despite having 'zero' days of decreasing cases
As
the United States struggles to contain the spread of the coronavirus, focus has
turned to California, Arizona, Texas and Florida, which have seen dramatic
spikes in recent days. But a map from an internal document produced by the
Centers for Disease Control and Prevention obtained by Yahoo News shows
that as many as 32 states are not seeing decreases in COVID-19 cases.
The map is a starkly visual reminder that many of the states have ignored CDC
guidance, which recommended not reopening until they had achieved 14 days of
declining cases.
yahoo.com
Gun
Violence Across America Continues
Bloodiest Independence Day Weekend Ever?
Hundreds of July 4th Weekend Shootings
Across the Nation
233 Shootings, 70 Killed, 276 Injured in 30 Cities
See the full list compiled by The Daily here
Sunday Afternoon Report:
Dozens of shootings across US mark bloody July 4th weekend
A spate of shootings throughout the US left more than 150 people wounded and
nearly a dozen dead so far this weekend, including 67 gunshot victims in
Chicago over a blood-splattered weekend,
according to reports.
But other cities throughout the nation, both big and small, saw a spike
in gun violence over the weekend, including Atlanta,
where authorities said 14 people were wounded - two critically - on Saturday
and early Sunday, WSB-TV reported.
Seven people were shot and one stabbed in Cleveland, WOIO-TV reported, while two
people were killed and six wounded in three separate shootings in Baton Rouge,
according to a report in The Advocate.
Not even smaller cities were spared. Police in Omaha,
Nebraska, reported eight people wounded in six separate shootings,
KPTM-TV said, and Memphis, Tennessee, saw at
least seven shootings over a 24-hour period, WREG-TV reported.
In one of the weekend's bloodiest single incidents, eight people were wounded
and two killed at a Greenville, South Carolina,
nightclub during a rap concert early Sunday morning.
nypost.com
Shootings soar 205% after NYPD disbands anti-crime
unit
Gun violence exploded across the city after the NYPD disbanded its anti-crime
unit of plainclothes cops on June 15, with three times as many shootings in the
last two weeks of the month over the same period in 2019, police stats show.
And the shocking rise in gunfire - to 116 incidents from 38 between June 15 and
June 2, a 205 percent increase - meant scores more victims were hurt or killed
by bullets this year over last year.
Gunshot injuries skyrocketed to 157 from 47 in 2019, a 238 percent increase.
The NYPD has blamed the shooting spike on everything but the disbanding of the
anti-crime unit.
nypost.com
Bloodiest June in 24 Years
NYC: Over Two Dozen Shot - 2 Killed on Violent July 4th
Nearly 30 people were shot overnight in the
city - 14 of them in northern Manhattan
The NYPD wasn't able to immediately provide the number of shootings, but
confirmed that at least 10 people had been shot - two fatally - overnight. The
July shootings come on the heels of a violent June in the city. With a total
of 205 shootings during the month, it was the bloodiest June in 24 years -
going back to 1996, when the NYPD logged 236 incidents, the NYPD said.
nypost.com
End of Watch Report June 2020
44% Increase in Law Enforcement Deaths in June 2020 vs. June 2019
In June 2020, fifteen officers died in the line of duty in the United States.
This brings the year-to-date total to 114 officers, a 44% increase over this
time last year. This increase is largely due to the 51 officers who have
died as a result of COVID-19 in the past few months.
In June, five officers died as a result of gunfire, five died as a result of
COVID-19, four died in auto-related incidents (two automobile crashes, one
motorcycle crash, one vehicular assault), and one officer died as a result of a
different duty-related illness.
odmp.org
Protests, Arrests
Continue
Acting Secretary of Homeland Security Blames Rioting &
Looting
On Local Elected Officials on Fox & Friends
"I think any city that is having increases in violence is burning, is having the
rioting and looting, it's by choice at this point. Those local elected officials
are making a choice to keep their cities very unsafe and dangerous. The
President has been very clear we are here to support, we are here to provide
resources and we'll do that at their request."
What we saw in Portland over the weekend is also very, very disturbing. We had
about 700 to 750 individuals targeting and assaulting law enforcement there in
Portland. DHS along with the U.S. Marshal Service was able to repel them and we
made a number of arrests there as well, but yes, it's very, very disturbing. We
will continue to protect federal facilities, federal monuments, federal statues
but, again, we need that help and assistance from the state and local officials.
If they are not going to protect their cities the president has been very clear,
we will and we will step in."
From my perspective this is no longer about peaceful protesting, this is about
angry, violent criminal mobs taking over certain cities and again, I go back to
Portland where you have over five weeks every night of violent clashing and
protesting, targeting law enforcement officials and it's very disturbing, it's a
lack of political leadership in that city and again, if you want to know what defund the police looks like, Portland is a great example, they have voted to
take $50 million from the Portland police department's budget. That 86 different
positions and the violence is going to continue and continue there until the
political leadership steps in and restores law and order and the federal
government is there to support them."
govdelivery.com
Saturday Marked 38th Consecutive Day of Protests in
Portland
Twice on July Fourth, police declare riot in downtown Portland
For the second time in less than 24 hours, Portland Police declared a downtown
demonstration a riot during Fourth of July protests. More than a dozen were
arrested, and police used tear gas to drive the crowd away.
Mayor Ted Wheeler expressed concerns about Portland being "on edge," heading
into Fourth of July weekend. A riot was declared around 4 a.m. Saturday in
downtown Portland after overnight demonstrations, but events through the day
remained generally peaceful until late Saturday, when police again declared a
riot.
oregonlive.com
Second Catskills resident arrested in Molotov cocktail attack on NYPD
A Catskills man has been arrested for providing supplies to a woman who attacked
the NYPD with a Molotov cocktail during the height of the George Floyd protests,
authorities said.
nypost.com
Going Virtual
Virtual Fitting Rooms Coming Fast
Going to the Mall... To Try on Clothing Virtually
Consumers are demanding and embracing several
contactless elements throughout the shopping journey, from ordering to
payment and delivery. It is therefore not surprising that they are also seeking
out contactless options for trying on apparel. If technology can provide an
effective virtual alternative to the physical trying-on experience, this would
remove the need for sanitizing and restocking tried-on items, as well as
reducing the significant expense to the retailer of receiving and processing
items returned due to sizing issues.
Real-estate company Brookfield Properties recently announced the nationwide
rollout of fitting technology through
FIT:MATCH
studios across the US, which will have begun in three cities - Chicago,
Dallas and Los Angeles - by mid-September. The two companies began testing the
technology in a Houston mall in late 2019: 80% of shoppers entering the studio
participated in the virtual experience, totaling 4,000 over a three-month
period. According to the companies, feedback was generally positive, generating
a high net promoter score.
In a FIT:MATCH studio, each consumer is asked a couple of questions about
fit preferences before being scanned; the technology captures 150 data points
from the user's body in about 10 seconds. This data is then processed using
artificial intelligence (AI) to determine the best clothing fit for the
individual.
coresight.com
Virtual Shows Aren't Working For Fashion
'Digital Fashion Shows Have Mostly Been Duds So Far'
The Digital Fashion Week Experiment
Continues
Will this week's haute couture and men's presentations in Paris prove any
different? If designers like Iris van Herpen and Pierpaolo Piccioli can't figure
out how to make the format work, then it will only increase pressure to hold
live shows with audiences in September, despite the health risks.
The Bottom Line: If the upcoming digital shows in Paris and Milan flop,
brands like Off-White and Saint Laurent that opted to stay off the schedule
entirely will look smart. Assuming a coronavirus vaccine is developed this
winter and there's no second wave - two big ifs - the best strategy may be to
simply pretend this digital interlude never happened.
businessoffashion.com
Nobody is Supposed to Say That
The Pandemic's Economic Second Wave Arrives
Nordstrom is laying off thousands of workers
as the pandemic depresses sales
Harrods, Macy's, Nordstrom and Fossil are among the brands and retailers
announcing layoffs recently.
An initial burst of economic activity after lockdowns lifted is sputtering,
particularly in the US where new Covid-19 cases are surging.
A spike in coronavirus cases has forced many states to backtrack on reopening,
and foot traffic has begun to slip at retailers like Macy's and T.J. Maxx, after
climbing steadily for weeks,
according to Placer.ai.
Retailers have also begun making painful adjustments to prepare for a protracted
economic downturn. The first wave of layoffs in March was a knee-jerk response
to store closings, and many of those workers are among the 4.8 million who found
jobs in June when lockdowns lifted. The cuts happening now are more permanent,
including both corporate employees and workers in stores that may never reopen.
Macy's announced layoffs after reporting a $3.6 billion loss in the first
quarter. But even Nike, a relative winner during the pandemic, says it will cut
jobs as it invests in a more digital approach.
The Bottom Line: The layoffs, store closures and other cuts announced in the
coming weeks will help determine the shape of the economic recovery. businessoffashion.com
Being Polite - Why?
With Department Stores Disappearing, Malls Could Be Next
Analysts say as much as a quarter of
America's malls may close in the next five years.
Malls were already facing pressure from online shopping, but analysts now say
that hundreds are at risk of closing in the next five years. That has the
potential to reshape the suburbs, with many communities already debating whether
abandoned malls can be turned into local markets or office space, even
affordable housing.
"More companies have gone bankrupt than any of us have ever expected, and I do
believe that will accelerate as we move through 2020, unfortunately," said
Deborah Weinswig, founder of Coresight Research, she anticipated that about 25
percent of the country's nearly 1,200 malls were in danger.
Green Street forecast in April that more than half of all mall-based
department stores would close by the end of 2021. "The reality is there are
going to be dark boxes for some time," he said.
"If there's a perception out there that people are safer outside and less safe
inside, that's not great."
nytimes.com
Hiring 'Disease Detectives'
Companies Hiring epidemiologists -to help deal with the pandemic
In a sign of just how complicated it has become to navigate the pandemic,
companies are rushing to hire disease detectives such as Trivedi to help
guide their efforts to reopen and stay open - especially when state and federal
safety guidelines are sometimes short on specific advice and are viewed by some
as watered-down by political influence.
Some companies have taken the unusual step of promoting the hiring of
independent epidemiologists to reassure a nervous public.
The Society for Healthcare Epidemiology of America has seen such a surge in
requests for help that it recently published tips for members launching new
consulting practices. And the clients are no longer just health care companies:
Hotel and restaurant chains, city utilities, food processors, film
studios and universities have all hired epidemiologists since the pandemic began
in earnest in March. So have professional sports leagues and teams.
washingtonpost.com
The Fairy Tale (Working From Home) is Coming to an End
McKinsey & Company:
How US companies are planning for a safe return to the workplace
In a new survey of 100 executives, respondents expect most employees to
be working on-site by December. To do so, they are implementing a range of
interventions that could transform how people work.
To gain insight into the potential steps US companies are taking, we surveyed
100 executives at firms across the country and across industries. These
executives expect 80 percent of their workforce, on average, to be back
on-site by September and that 88 percent will be back by December (Exhibit
1). The results also suggest that for these companies, working from home
won't be the next normal for all. Four in ten respondents say that
permanent remote working is possible for less than one-quarter of their desk
employees, while two-thirds say that no field employees will be able to work
from home indefinitely.
mckinsey.com
The Age of Webinars -
Going Virtual:
How COVID-19 Changed Webinars: A Comparison of March 2020 to 2019 Benchmarks
Three Reassuring Tips About Running Webinars During a Crisis
The Ultimate Guide to Webinars: 37 Tips for Successful Webinars
NYC grocers adopt new technology to enhance social distancing
Two supermarkets in Manhattan are using a solution that combines indoor GPS with
mobile checkout to minimize shopping time and reduce social interactions.
Westside Market (Broadway and 98th St.) and Fairway Market (240 East 86th St)
have implemented SIRL's ("Search in Real Life") technology, which navigates
shoppers to within inches of their desired products. The tool has been combined
with FutureProof Retail, which enables customers to scan items and checkout on
their mobile phones.
The partnership will help protect individuals and their communities by enabling
customers to speed through the grocery store during these uncertain times,
through a socially distanced and contactless consumer experience, according to
SIRL.
chainstoreage.com
Belk furloughs end in unspecified number of layoffs, mostly at HQ
Lucky Brand & G-Straw Files Chapter 11
NPC International - Largest Owner of 1,200 Pizza Hut Franchise's Files Chapter
11
U.S. Treasury Lends $700M to Troubled YRC Trucking Company - Critical to
Nation's Security
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All the News - One Place - One Source - One Time
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West Monroe, LA: Man Gets 4 Years Prison for Bilking Nearly $2 Million
from Hundreds of eBay and PayPal Customers Over 5-Week Period
Randall
Keith Byrd, 66, was sentenced by U.S. District Judge Terry A. Doughty to
serve four years in federal prison followed by three years of supervised
release. Judge Doughty also ordered Byrd to pay $1,371,080.66 in restitution.
Byrd pled guilty on March 16, 2020, to one count of wire fraud.
According to information presented in court, Byrd used eBay and PayPal to
defraud hundreds of eBay customers out of nearly $2 million over a five-week
period.
Byrd listed and sold gold bullion and/or various types and quantities of gold
coins, and primarily received payment through PayPal. Byrd never sent the
purchased merchandise to the customers. When eBay customers inquired about
the status of their purchase, Byrd provided fraudulent shipping and tracking
information to delay the discovery that he had not sent the coins.
As part of the scheme, between March 2019 and June 2019, the defendant utilized
existing bank accounts and established new bank accounts to conduct financial
transactions with the proceeds from his fraudulent coin sales.
In September of 2019, law enforcement officers executed a court-authorized
search warrant at Byrd’s residence and found $228,700 in cash, a cashier’s check
in the amount of $140,499.22, a Harley Davidson motorcycle, three Rolex watches,
66 gold and silver coins, and 11 firearms.
justice.gov
For further information on PROACT, email inquiries to
PROACT@eBay.com. |
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Using Data to Identify Extremely Subtle Internal Retail Fraud
Wednesday, July 15 @ 1:00 pm ET
Few things keep LP professionals up at night quite like internal
retail fraud. Employees have insider knowledge of security procedures (and by
extension, how to bypass them), as well as access to risky register functions
and unprotected merchandise. This makes it remarkably challenging to identify
and resolve cases of internal fraud.
That’s why numerous retailers are equipping their LP teams with data-analysis
solutions like prescriptive analytics. They know that data cannot be
manipulated, and that these solutions can identify even the subtlest data
behaviors that indicate fraud, from a slight decrease in scanning rate during
high-risk hours, to an unexpected increase in loyalty rewards.
Join retail veterans J.R. Werner and Scott Pethuyne from Zebra Prescriptive
Analytics for this insightful discussion on several types of hard-to-catch
retail fraud and how data can unveil them.
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Managing Return to Work Will Define Your Brand
Enterprise Risk Management Heavily Involved
The CIO's return to the workplace playbook
IT executives will face unique challenges when employees begin returning to the
workplace. Here are seven key questions every CIO must answer in devising
their optimal plan.
"Some 75 percent of organizations are debating right now what is the best way to
get their employees back to the workplace," says Brian Kropp, distinguished VP
of research at Gartner. Returning to the office will required collaboration
among all departments - legal, risk management, IT, human resources and
facilities - to come up with a cross-functional strategy.
IT executives will face their own new challenges dealing with a hybrid workforce
of remote and in-office users. How do you support remote users and manage
devices? What should your network look like? Is your private cloud
infrastructure robust enough? Adding to the complexity, IT will be involved in
gathering employees' personal health information, office work schedules will
fluctuate and executives may consider monitoring remote workers' productivity.
Here are seven IT questions to answer when
re-integrating employees back into the workplace:
How will IT help employees safely return?
Health and safety guidelines for the workplace vary from state to state, but
many organizations are leaning toward the highest CDC safety recommendations.
Many of those guidelines - hand sanitizing, temperature checks and social
distancing - can be aided with technology. Some 58 percent of organizations plan
to invest in smart personal hygiene devices, such as connected hand-sanitizer
stations. More than a third (35%) plan to invest in infrared thermometers that
can take employees' temperatures from a distance, and 25 percent plan to invest
in thermal cameras that can detect distancing between employees, according to a
survey by Insight Enterprises.
Many organizations already use apps in the workplace to track employees using
IoT sensors, badge swiping or via office Wi-Fi locations, and those vendors are
stepping up to add health and safety features.
How will IT collect and manage employees' personal
health data?
Some 60 percent of companies surveyed by Gartner plan to collect self-reported
data from employees about their health status, over half are going to do
temperature checks, about a quarter will add contact tracing capabilities and
22 percent will require employees to have COVID-19 test results before
returning to the workplace, according to recent survey of 165 executives.
"Companies are going to have to rely on their IT teams to collect, manage and
work with all the health information they're going to be collecting from their
employees," Kropp says. "It's a new area that IT executives have never been
involved in. They'll be working with enterprise risk, HR and other
groups, but IT is going to be playing a big role." The same goes for contract
tracing, he adds. If implemented, IT will also have to manage the apps and data
associated with it.
How will IT make the workplace as contactless as
possible?
How will IT manage collaboration with a hybrid workforce?
Should IT monitor the productivity of remote employees?
How will you manage your own IT professionals?
How will you manage potential conflicts with the CFO?
"The decisions you make in the next three months on how you manage this
return to the workplace will define your brand as an employer and an
organization for the next three years," says Liz Joyce, Gartner VP and
advisory for HR. "How did you treat your employees during this period, what does
that mean and how does that define you as an employer."
cio.com
1,000 Remote Workers Talk About Their Cybersecurity
Practices
Managing Cybersecurity and Other Concerns Amid
the Work from Home Shift [Infographic]
With more people working from home during the COVID-19 pandemic, which is a
trend that looks set to hold even after the lockdowns are eased, that also
brings with it new challenges, including alternate approaches to work/life
balance, optimizing employee engagement when people are not in the
office, and maintaining data security among independent, outposted
connections.
As we settle into this new shift, that will mean that brands need to measure
these new considerations - but how significant is the work from home shift, and
how much of a change in approach will it require for organizations?
To glean some additional insight on this, the team from Twingate recently
surveyed over 1,000 people who are currently working from home. Their results
highlight several key areas of focus - among their findings:
● Zoom
is the No. 1 video conferencing software used by remote employees during the
COVID-19 pandemic.
● 40% of employees have experienced mental exhaustion from video calls while
working remotely.
● 22% of employees working from home purchased a VPN during the pandemic.
● 58% of employees reported discussing sensitive information on work
video calls.
You can check out Twingate's full report, or take a look at the
infographic here to get more insight into some of the key challenges of the
WFH shift.
socialmediatoday.com
Lessons from COVID-19 Cyberattacks: Where Do We Go Next?
Cyber actors have shown us during the pandemic that they will let no opportunity
go by without trying to take advantage. We've seen them prey upon the fear and
concern around COVID-19 with phishing attacks, and capitalize on security
weaknesses as organizations switched to remote work scenarios. And it's had a
significant impact on security professionals' roles - a
recent survey from (ISC)² found that 81% of respondents said their job
function had changed during the pandemic.
Capitalizing on Panic
The easiest, fastest way to exploit a target is through social engineering
attacks - they are fastest to spin up and have the highest rate of return. What
we've seen during the pandemic underscores this. From the point of view of
social engineering, panic has been a key way for bad actors to capitalize on the
situation.
Regardless of whatever technological security measures are in place, the
human psyche is always the weakest link - the easiest to exploit - in any
security system. In fact, human error and negligence is involved in the
majority of security breaches. When humans are facing emotional, physical,
and financial distress, they become even more vulnerable to cybersecurity risks.
The Who, What, and Where of Attacks
Most of the attacks we've seen during the pandemic are being delivered via
email, so typically they are mass spam campaigns. In fact, in March alone,
FortiGuard Labs recorded a
131% increase in viruses - no surprise given that email attachments contain
infected and malicious content.
Moving Forward
The importance of due diligence cannot be stressed enough. Some might argue that
too much caution can be counterproductive, but it's certainly less
counterproductive than having your entire company shut down because someone
didn't double and triple check before clicking that file.
darkreading.com
Walking the Line - Where Do Ethics & Compliance Fit
Cybersecurity Veterans Find Benefits and Challenges with Advisory Roles
Security chiefs educate startups about
problems to solve but don't want to be pressured to buy new products
As thousands of cybersecurity startups compete for funding and customers,
venture-capital firms are turning to panels of veteran security chiefs to advise
them on where to invest. These experts benefit as well, as they say such roles
allow them to manage a deluge of vendor pitches and help influence the
development of security technology to match their present needs.
The security experts who sit on these boards say they do so for a variety of
reasons. Food-delivery service Grubhub Inc.'s CISO, Justinian Fortenberry, said
his participation on these boards helps him sift through the hundreds of emails
he receives daily from cybersecurity vendors and keep current with emerging
technologies.
Others say they take on these often-unpaid positions because they feel their
experience can be beneficial to the industry as a whole, said Edna Conway,
general manager of global security, risk and compliance for Microsoft Corp.'s
Azure cloud business. Startups sometimes try to emulate successful companies in
their early stages rather than consider where their technology might be better
deployed, she said.
"I'll be honest with you. If you walk the floor of [industry conference] RSA,
you know and I know that at some point you don't need 55 firewalls. You don't
need 700 versions of asset management," she said.
Taking on such a role while working in the industry can introduce conflicts
of interests, said Ms. Conway, a former lawyer who has served on several
such boards for around 10 years.
Some corporate cybersecurity experts say they make it clear to companies before
they establish a relationship through these boards that they aren't there to be
pitched.
wsj.com
CISA releases Cyber Essential Toolkit #2 to improve cybersecurity readiness
The Cybersecurity and Infrastructure Security Agency (CISA) released its Cyber
Essentials Toolkit, Chapter 2: Your Staff, The Users. This toolkit is the
second in a series of six toolkits set to be released each month. This chapter
follows the release of Chapter 1: Yourself, The Leader - Drive Cybersecurity
Strategy Investment and Culture and CISA Cyber Essentials in November 2019.
Chapter 2 emphasizes the importance of the organization as a whole in
cybersecurity, requiring a shift toward a culture of cyber readiness and greater
cyber awareness among staff by providing cyber education, training, and other
resources, notes CISA. Focus areas include, leveraging basic cybersecurity
training; developing a culture of cyber awareness that incentivizes making good
choices online; teaching employees about risks such as phishing and ransomware;
and identifying available training resources from partner organizations.
The toolkits provide greater detail and insight on each of the Cyber Essentials'
six Essential Elements of a Culture of Cyber Readiness and include links to
resources for implementing each Element's corresponding recommended actions from
the Cyber Essentials, says CISA.
To learn more about the Cyber Essentials Toolkits, visit https://www.cisa.gov/cyber-essentials.
securitymagazine.com |
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eCommerce Fraud - A Boom Industry for LP Right Now
Online Returns Doubling - Tripling Over In-Store Return Rates
Has COVID-19 exacerbated online return challenges?
But Still Holding Back Some Consumers
A survey from Inmar Intelligence finds 88 percent of U.S. consumers planning
to continue to shop online to avoid crowds, yet 40 percent have held back on
purchasing online due to complicated returns processes.
Other findings from the
survey:
● Forty-two percent shared that they now mail their returns due
to COVID-19;
● Eighty-nine percent of consumers indicated that they wanted to receive
returns-status updates via e-mail and/or text;
● Fifty-six percent think it’s easy to return online purchases, yet 58
percent prefer to return purchases in a store.
Since the pandemic’s emergence, e-commerce revenues have been running 40 to
60 percent higher through the end of May, according to various reports. Many
retail observers are concluding that the store closures and restrictions will
significantly accelerate the adoption of online buying.
eMarketer analyst Andrew Lipsman, “Certain e-commerce behaviors like online
grocery shopping and click-and-collect have permanently catapulted three or
four years into the future in just three or four months.”
Estimates for returns of online purchases range from 15 to over 30 percent,
with items such as apparel at the high end of that range. That compares with
return rate estimates ranging from three to 10 percent for in-store purchases.
Editor's Note: Simply applying standard fraud rates significantly
increases the dollar values to the point of making it a major concern. Thereby
representing the fastest growing fraud risk for all retailers and consequently
the fastest growth challenge/opportunity for resources and budget dollars. It'll
be interesting to see how it impacts the numbers and percentages for the year.
retailwire.com
New Inmar Intelligence Survey Uncovers Consumer Frustration With
Complicated Returns Processes Amid COVID-19 May Impact Online Sales
Facebook subtly shifting advertising policy, as over 800 companies worldwide
join #StopHateForProfit campaign
While it continues to review its content policies, Facebook is said to be making
subtle shifts in how it handles hate speech as a way to appease advertisers. The
social media giant's product and policy discussions were underway with external
groups months before the Facebook ad boycott swelled,
Axios reports. Meanwhile, the advertisers' pause will barely make a dent in
Facebook's revenues,
says CNN.
More than 300 advertisers have joined the boycott, though
one list puts the number at more than 800.
The Wall Street Journal
reported that while Facebook and Instagram still account for nearly a
quarter of digital ad revenue, the boycott could mean more money for rival
Google.
Facebook said
it would allow for an audit of how it controls its hate speech and remove
accounts associated with a
far-right extremist movement.
linkedin.com
Senior Job:
Associate Director, Safety & Loss Prevention HelloFresh - Grand Prairie, TX
The Environmental Health and Safety team is seeking an experienced Associate
Director of Safety & Loss Prevention to support its corporate safety,
environmental compliance, security programs. In this position, you will assist
the Director of Safety & Security in managing multiple projects and multiple
sites, inclusive of distribution center safety, corporate safety, building
security, loss prevention design, site visits, investigations, and project
management, as well as drive the safety culture and compliance in multiple
sites, on-board and train site Safety & Loss Prevention Managers and conduct
audits as necessary.
hellofresh.com
Amazon doling out $500M in one-time bonuses |
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Sacramento, CA: California Cracks Suspected Bottle and Can Recycling Fraud Ring
California agents arrested nine suspects in a move to dismantle an organized
recycling fraud ring that stretched from Phoenix to Los Angeles. The multi-state
network of buyers, sellers, baggers, loaders and drivers are believed to be
responsible for smuggling semi-truck loads of ineligible out-of-state containers
into the state for fraudulent redemption at multiple Southern California
recycling centers. During the months-long investigation, the defendants
allegedly brought truckloads of nonredeemable material from Arizona to storage
facilities and recycling centers in Southern California in order to redeem the
material for money and defraud California’s CRV fund. The defendants have been
charged with felony recycling fraud, conspiracy, and grand theft. Additionally,
the truck drivers involved may face suspension of their commercial driver’s
licenses and impounding of their tractor-trailers.
waste360.com
Louisville, KY: FBI seeks people who stole more than $18K in drugs from Kroger
store
The FBI in Louisville is looking for several people who looted a Kroger grocery
store, taking more than $18,000 worth of controlled substances, officials said.
The burglary was reported just before 1 a.m. June 2 at the Kroger on West
Broadway, according to an FBI news release.
kiro7.com
Madison, TN: Home Depot repeat Shoplifter charged with 4 counts of Burglary, 5
counts of theft
49-year-old Shawn Byrd was charged with four counts of burglary and five counts
of theft of property after stealing from a Madison Home Depot on five separate
occasions. The estimated total of the looted items was valued at nearly $1,200.
scoopnashville.com
Coral Springs, FL: 4 Women arrested for theft of Laundry
Detergent, Baby Formula and Pregnancy Tests from CVS
New York, NY: NYPD released video of looters stealing $1.5M in
Merchandise
Saukville, WI: Police seek female suspect in 7 Walmart thefts |
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Shootings & Deaths
Toledo, OH: Edward Henry Shot Officer Anthony Dia in The Home Depot Parking Lot
Where Dia Was Called to Check if the Man Was OK
Toledo
police officer was shot and killed overnight in west Toledo, according to city
officials. Toledo Chief of Police George Kral held a press conference along with
Mayor Wade Kapszukiewicz Saturday morning. The chief said dispatch received a
call shortly after midnight regarding an intoxicated suspect holding a beer and
walking around the Home Depot parking lot on the 1000 block of Alexis Road.
Officer Anthony Dia was the first to arrive and was checking if the man was OK,
according to Kral. "Witnesses tell us the suspect was walking away from the
officer, and for some reason, turned and fired a round from a handgun, striking
officer Dia in the chest. Officer Dia's fellow officers scooped him up and took
him to Toledo Hospital, where he, sadly, succumbed to his injuries," Kral said.
The chief added witnesses on the scene confirmed the man who died was the
suspect who shot Dia. Police say Dia was wearing his department-issued body
armor. Backup officers on the scene started looking for the man, who witnesses
reported was in a wooded area near the parking lot. A drone and canine officers
were used to trace the suspect. Officers reported a gunshot coming from the
wooded area. At 3:15 a.m., officers found the suspect, a 57-year-old man, dead
from an apparent gunshot injury to his head, according to Kral. A police source
identified him as Edward Henry. Henry had several bench warrants out.
heavy.com
Birmingham, AL Mall shootout leads to death of a child; 1 man arrested, police
searching for 5 others
An argument inside the Riverchase Galleria on July 3 ended in a shootout that
killed an 8-year-old boy and injured 3 others, according to Hoover Police.
Police say there was a verbal altercation between a group of males on the first
level of the mall, near the food court Friday afternoon. During the argument, a
suspect, identified as 22-year-old Montez Moses Miracle Coleman, pulled a
handgun out of a backpack and began shooting. Several of the other males also
had handguns and began returning fire. According to police, at least three
different guns were fired.
wbrc.com
Shreveport, LA: Verbal dispute leads to fatal shooting outside Dillard’s at Mall
St. Vincent
Police are investigating after a 19-year-old male was shot and killed outside of
Dillard’s at Mall St. Vincent. According to Sergeant Angie Willhite, a verbal
dispute between two males began inside of the store around 3 p.m. The suspect
produced a handgun and the dispute continued outside, where the victim was shot
multiple times. At that point, the suspect stood over him and fired more shots
into his body. He was taken to a local hospital, where he died a short time
later. The suspect is in custody.
ksla.com
Scottdale, AZ: Police identify two suspected in fatal armed
robbery at Scottsdale Circle K; 2 bystanders shot and killed
Braintree, MA: Mayor to meet with mall on Security following last week’s
shooting
Mayor Charles Kokoros is scheduled to meet on Monday with South Shore Plaza
representatives to discuss security issues. Kokoros said the meeting had been
scheduled before Friday’s shooting to discuss continuing the agreement in which
the mall pays for a police sergeant and two patrol officers who are assigned
there. “Obviously, we will have some discussions about the incident,” Kokoros
said in an interview Sunday. “From everything we’ve seen so far, it appears to
be a targeted incident between two groups.” A 21-year-old Boston man is
scheduled to be arraigned in Quincy District Court on Monday on assault and
firearm charges after a 15-year-old girl was wounded in the shooting Friday
evening inside the mall.
patriotledger.com
Robberies, Incidents & Thefts
FBI Joins the Los Angeles Police Department’s SAFE LA Task Force to Investigate
Criminal Activity in the City of Los Angeles
On June 2, 2020, the chief of the Los Angeles Police Department (LAPD) directed
the LAPD’s Robbery-Homicide Division (RHD) and Commercial Crimes Division (CCD)
to establish a task force called SAFE LA in order to investigate significant
crimes that occurred at or near locations where legitimate protests and
demonstrations took place in Los Angeles beginning on May 29, 2020. The criminal
activity under investigation includes looting, burglary, robbery, vandalism,
arson, and assault.
Several departments have joined the SAFE LA Task Force, including the following:
Los Angeles Police Department; Federal Bureau of Investigation; Beverly Hills
Police Department; Santa Monica Police Department; Torrance Police Department;
Los Angeles City Fire Department; Los Angeles City Attorney’s Office; Los
Angeles County District Attorney’s Office; United States Attorney’s Office
imperialvalleynews.com
Toledo, OH: Viral video shows assault over shoplifting dispute at Dick's
Sporting Goods
Toledo
police detectives are investigating an assault at Dick's Sporting Goods that
went viral Thursday. According to a police report, around 1:30 p.m. officers
responded to a possible robbery call and initially detained 36-year-old Aaron
Buckenmeyer at an employee's request. Buckenmeyer claimed he'd grabbed food
items from near the cash register and placed them in a bag when he was
confronted by a loss prevention employee who threw him to the ground and punched
him several times in the face. The employee claimed Buckenmeyer had first
headbutted him before the punches were thrown and, during the struggle, grabbed
his genitals several times. A witness' viral video showed the employee putting
Buckenmeyer in a neck choke hold and then using a takedown technique to throw
him to the ground followed by an uppercut. That was when Buckenmeyer grabbed the
employee's genitals and the employee punched back at him. Buckenmeyer was taken
to ProMedica Toledo Hospital to be treated for possible head trauma. The
employee was taken into custody on an assault charge and has since been
released.
nbc24.com
Cortana, LA: Suspect in Walmart scuffle with deputy booked into
parish prison on attempted murder
Longmont, CO: Angry customer attacks Cricket Wireless employees
over quoted price
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•
C-Store – Scottsdale,
AZ – Armed Robbery / 2 killed
•
C-Store – Stanton
County, NE – Burglary
•
C-Store – Beaumont, TX
– Burglary
•
C-Store – Newark, NJ –
Burglary
•
C-Store – San
Bernardino, CA – Armed Robbery
•
C-Store – Wheatfield,
NY – Armed Robbery
•
C-Store – Rockton, IL
– Armed Robbery
•
Car Wash – Ventura, CA
– Robbery
•
Clothing – Dover, DE -
Robbery
•
Dollar General –
Memphis, TN – Armed Robbery
•
Gas Station –
Shelbyville, TN - Burglary
•
Hardware – Passaic
County, NJ – Burglary
•
Marijuana – Vancouver,
WA – Burglary
•
Pet – Daphne, AL –
Burglary
•
Restaurant – North
Vernon, IN – Burglary (Burger King)
•
Restaurant – Colorado
Springs, CO – Burglary
•
Verizon – Jenison, MI
– Robbery
•
Walgreens – Euclid, OH
– Robbery
•
7-Eleven – St Louis,
MO – Armed Robbery
•
7-Eleven – Hewlett, NY
– Robbery
Daily Totals:
• 11 robberies
• 9 burglaries
• 1 shooting
• 2 killed |
Click to enlarge map
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None to report. |
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Position
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Featured Job Spotlights
District Loss Prevention Manager
Cressona, PA Area
The District Loss Prevention Manager ensures shrinkage control and
improves safety in the stores through proper investigation and training. This
position is responsible to provide feedback, guidance and protection for our
Team Leaders and Associates. This role has oversight and responsibility for
approximately 8 to 10 store locations...
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
VP, Profit Improvement |
Tractor Supply |
Nashville, TN |
May 18 |
Director |
Dir. Food Safety & Quality Assurance |
Brinker International |
Coppell, TX |
June 9 |
Asset Protection Dir. |
Goodwill Industries of Dallas |
Dallas, TX |
May 21 |
Dir. Safety/Risk Mgmt.
|
Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Assoc. Dir. Safety & LP |
HelloFresh |
Grand Prairie, TX |
June 5 |
Dir. of Loss Prevention |
Mapco |
Franklin, TN |
June 2 |
Dir. of Loss Prevention |
Parker's C-Stores |
Savannah, GA |
June 3 |
Dir. Business Continuity & Crisis Mgmt |
T-Mobile |
Plano, TX |
June 17 |
Dir. Emergency Response |
Verizon |
Irving, TX |
June 9 |
Corporate/Senior Manager |
Corp. Mgr. Security Operations |
Carvana |
Phoenix, AZ |
April 6 |
Sr. Loss Prevention Manager |
Gap Inc. |
San Francisco, CA |
Oct. 29 |
Senior Manger, Asset Protection |
Home Depot |
Atlanta, GA |
Feb. 18 |
Manager, Asset Protection Solutions Supply Chain |
Walgreens |
Windsor, WI |
Mar. 25 |
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A career spans over 30 years and while it seems to start out slow, inevitably it
goes by like a speeding bullet. Therefore, the objective has to be to have a
plan and think about your career as an investment with the strategy being to
maximize your investment and manage your plan proactively. Everyone agrees that
education is the #1 vehicle and performance is the fuel that provides the
distance. But regardless of how far you go, the real importance is what you do,
how you did it and how many you helped!
Just a Thought, Gus
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