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Justin Voss, CFI, LPC promoted to Sr. Manager of LP Investigations for Dick's Sporting Goods

Justin has been with Dick's Sporting Goods for nearly six years, starting with the company in 2016. Before his recent promotion to Sr. Manager of LP Investigations, he served as District Loss Prevention Manager for the company. Prior to Dick's Sporting Goods, he spent nearly nine years with Kmart Corporation in various roles, including Zone Manager, District LP Manager, Multi-Unit Loss Prevention Manager, and Loss Prevention Manager. Congratulations, Justin!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position




Retail Predictions 2022:
The End of Business as Usual

Register Now to Watch On-Demand

Not that long ago we were speaking about the "retail apocalypse" - the end of physical stores and retail moving entirely online. The pandemic that followed became a 5 to 10 year accelerator of digital transformation trends that were already underway in all industries including retail.

Fast forward to 2022, what will this year bring to the retail industry? What are the key trends the pandemic has accelerated? From store operations to loss preventions what will be most important in 2022? What were the key lessons learned from the just completed holiday season? What is the post pandemic future of the retail industry?

Join our panel for this lively data infused discussion of the recent past and how it is setting up the future of retail starting in 2022.


The U.S. Crime Surge
The Retail Impact

Manhattan, We Have a (Theft) Problem
Op-Ed: The aspirin is locked up; the shoplifters go free

What has it come to when the cops have to warn shoppers to beware, and when the merchandise is locked up but not the shoplifters?

Welcome to shopping in the heart of Manhattan in 2022. Retail theft is rampant, both of shampoo at drugstores and of clothing, jewelry and handbags at upscale shops. Theft is "100% worse" than two years ago, supermarket owner John Catsimatidis tells me; instead of a package of baloney and a loaf of bread, "people come in and steal $300, $400 worth of product" for resale. His answer is to put fewer packages of meat (a favorite target of thieves) on the shelves and to hire dozens of security guards for his 30 Gristedes and d'Agostino stores.

Rothmans, the iconic men's store, was robbed twice in December, as organized crews of criminals stormed inside, assaulted an employee and grabbed thousands of dollars worth of merchandise. Owner Ken Giddon has criticized bail reform and the failure to prosecute perpetrators for enabling criminals to rob his store, get arrested and come back days later to do it again - a situation that "tears at the fabric of the city."

Giddon has been tapped by Manhattan DA Alvin Bragg to be the co-chair of a Manhattan small business alliance that includes businesspeople, neighborhood leaders and DA office staff. This is the same DA whose day one memo instructed his prosecutors to downgrade many felony charges and whenever possible to recommend "diversion" for perpetrators instead of jail. According to NYPD stats, the increases in theft and robbery for the first 10 weeks of 2022 vs. 2021 are staggering: petit larceny up 33%, robbery up 45% and grand larceny up 65%.

The alliance is supposed to make recommendations for reducing shoplifting and robberies by May, but what's the delay?

The ramifications of unchecked retail theft go far beyond inconvenience for buyers of aspirin: Small business owners losing the stores they took careers to build, employees losing their jobs, the public losing confidence that city leaders are capable of dealing with disorder and crime. Shoplifting, after all, is not only an economic crime, it's also the sort of in-your-face offense that makes city dwellers question whether the manifold charms of Manhattan are worth the hassles.

Bragg insists that the scourge of retail crime is a priority, along with gun violence and domestic violence. If so, why do we need the recommendations of an unwieldy 36-member small business alliance when it's clear what to do today? nydailynews.com

Largest Shopping Mall in New York Plagued by Crime
Destiny USA, Syracuse police pledge to address gun crime at mall
Syracuse police and Destiny USA officials pledged to address gun crime at the mall after a Friday meeting between the two but offered few details on how they'd do that. The Syracuse Police Department will station one more marked car outside the mall and Destiny USA will add more unarmed security guards, the organizations said in a joint Friday night news statement.

In the statement, Police Chief Kenton Buckner said the property's safety is "ultimately the responsibility of the property owner." Mayor Ben Walsh attributed the recent crime to a larger "societal challenge we must confront together."

Walsh called for the meeting between cops and Destiny executives following the latest shooting at the mall March 5, when a gunshot fired during a fight shattered a store window. Walsh emphasized this week that security at the mall is the responsibility of its private owners. But Syracuse officials also sought to help coordinate security because the private mall property is Central New York's largest gathering place. Destiny USA, the sixth largest mall in America, typically draws 26 million visitors a year.

The recent spate of gun violence at Destiny - three shootings plus an armed robbery -- represents a tiny fraction of Syracuse gun crime. The only other shooting at Destiny occurred on Black Friday in 2019, when a man was shot during a scuffle near the food court. That incident, too, prompted city officials to meet with mall representatives.

In addition to the mall's private security personnel, who are not armed, Destiny employs off-duty Syracuse police officers. There are typically between two and eight Syracuse cops working at the mall at various times, Malinowski said.

The number of violent crimes reported at the mall has held steady since 2016, ranging between 13 and 20 per year. There were 15 in 2021. Walsh said the gun violence that has troubled Destiny is part of a national trend. syracuse.com cnycentral.com
   RELATED: The 'why' behind crime at Destiny USA, according to an expert

Crime Surge Impact? VA Lifts Ban on Facial Recognition Tech
Virginia lawmakers OK lifting ban on use of facial recognition tech by local police
Last year, Virginia lawmakers passed one of the most restrictive bans in the country on the use of facial recognition technology, barring local police departments and campus police from purchasing or using the technology unless explicitly authorized by the legislature.

On Thursday, just eight months after the ban took effect, lawmakers approved a bill to lift the blanket ban. The legislation would allow police agencies to use the technology in certain circumstances, including to help identify an individual when they have reasonable suspicion that the person committed a crime. Under the bill, facial recognition also could be used for a variety of other uses, including to help identify crime victims or witnesses, sex trafficking victims and unidentified bodies in morgues.

The legislation explicitly bars the use of facial recognition for surveillance or monitoring. Cities and states around the country moved to limit its use after some law enforcement agencies applied facial recognition technology to images taken from street cameras during racial justice demonstrations in 2021 and used those to make arrests in some cases.

Several lawmakers said they viewed the ban passed last year as a temporary measure to allow the legislature to evaluate facial recognition technology. Democratic Sen. Scott Surovell, whose bill was approved Thursday, said the technology - when used with appropriate restrictions - can be an important investigatory tool for police.

"I think it will help police not only solve, but prosecute crime more efficiently," said Surovell. pilotonline.com

The Crime-Inflation Connection
Rising gas prices correlate with reports of rising gas theft, experts say
With gas prices soaring, experts say it's not surprising to see gas being stolen. In some cases thieves are stealing at the pump, often using stolen credit cards or getting it from the underground tanks.

Other times, they steal directly from cars by siphoning it out or drilling a hole in the tank.

AAA said gas theft has become more common around the country. They suggest parking in a garage if you have one to avoid gas being stolen from your car at home. Away from home, they suggest parking in a well-lit area with high traffic, and when in a public garage parking near an exit or elevator where there is more foot traffic.

Criminologists say there's a correlation between inflation and crime in general: "As we shift the economic reality, I predict crime is going to go up. It's going to be more serious," said Alex Del Carmen, PhD, criminologist at Tarleton State University.

AAA predicts gas prices will remain unstable, which means gas will continue to be a target for thieves. abc7chicago.com

NYC, D.C. mayors urge homeless to seek shelter after shootings

Reidsville police investigate rise in violent crimes


COVID Update

557.1M Vaccinations Given

US: 81.2M Cases - 991K Dead - 56.2M Recovered
Worldwide: 460.3M Cases - 6M Dead - 393.7M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 354   Law Enforcement Officer Deaths: 715
*Red indicates change in total deaths

COVID Cases, Hospitalizations and Deaths Continue to Plummet

Just When We Thought We Turned a Corner - Is Another Surge Coming?
As COVID-19 cases rise again in Europe, could United States see the same?
Just as the U.S. has finally turned the corner on a wave of COVID-19 cases caused by the omicron variant, multiple countries in Europe are showing an increase in infections - fueling concerns about the possibility of another global surge.

The United Kingdom, the Netherlands, Germany, Switzerland and Italy were among those that saw an upswing in cases this past week, according to data from Johns Hopkins University. Among the countries whose data has charted an increased in cases, some have also seen a rise in hospitalizations, including Ireland, the United Kingdom and the Netherlands.

"A wave in Europe and other countries for that matter, might occur in the United States as well," Omenka told USA TODAY. "Because it is an infectious disease, unless we eradicate it, there is bound to be that possibility of its return ... As the virus variants have shown, even the possible return is not predictable in terms of its severity or degree of similarity to the previous forms." usatoday.com

What's Driving the COVID Era 'Great Resignation'?
Why U.S. Frontline Workers Are Quitting
There are 11 million unfilled jobs in the United States today, the vast majority of which are tied to a specific location and cannot be performed remotely with an appropriate home office setup. These "deskless" jobs, as we term them, are mostly in professions and trades such as health care, hospitality and leisure, retail, manufacturing, and transportation and warehousing. Desperate to recruit and retain workers, businesses have already raised wages for deskless workers 7% to 10% since the Covid-19 pandemic began, according to the U.S. Bureau of Labor Statistics. But wage increases have not been sufficient to win back frontline talent.

The solution could be improving managers' relationship with frontline workers. Boston Consulting Group researchers found last year in a survey of hourly U.S. workers in the retail, distribution, travel, and food service industries that while compensation and Covid 19-related reasons were the biggest reasons for turnover, next on the list was a bad relationship with their boss.

Frontline managers have always been a crucial and underappreciated group, and their job has become even more critical - and challenging - during the pandemic. In fact, many of the other reasons for quitting (jobs aren't enjoyable or interesting, the work schedule isn't sufficiently flexible or predictable, and feeling inadequately appreciated) are also driven by the boss. Workers look to their managers for stability, empathy, and support - especially during these times when staff schedules, work responsibilities, and personal stresses have never been more difficult to manage. When managers are stressed or struggling, their team members usually are impacted, either directly or indirectly, and are unlikely to feel well supported. This loosens the ties that bind people to an organization, and they seek to leave. hbr.org

COVID Is Fading: The Retail Impact
Costco to end senior hours, COVID operating hours for healthcare workers and first responders
Costco will soon drop its senior hours after holding them for more than two years amid the coronavirus pandemic.

The special operating hours will be in place until April 17 for members 60 and older, healthcare workers and first responders, the wholesale club said Monday in an update on its COVID updates webpage. The hours have also been for members with disabilities or those who are immunocompromised.

Like many of the nation's grocery stores, Costco started holding the hours in March 2020 to help those the Centers for Disease Control and Prevention considered the most vulnerable and at-risk for COVID-19. usatoday.com

Better Late Than Never As America Sheds Masks
Apple's Face ID now works while wearing a mask. But it's a little too late.
This week, Apple is rolling out a new iPhone feature that would've been incredibly useful two years ago: an update to Face ID that makes it possible to use while wearing a mask.

The mask-compatible Face ID is likely to generate the most buzz, given how much of a nuisance it's been to use the iPhone's facial recognition feature to unlock the device in public over the last two years. Apple notes that the new, mask-friendly Face ID might be less secure than a full facial scan.

The rollout of a mask-friendly Face ID feature comes almost too late, as remaining blue states discard their mask mandates. However, the feature is still likely to be a welcome change - the federal government just extended the mask mandate for air travel another month, for example, while many doctors' offices nationwide still require masks. protocol.com

The top omicron and delta variant symptoms to know as deltacron emerges

Masks are off and Covid is in retreat. But here come the sniffles & stomach bugs


Massive Retail Response to Russia's Invasion
How retailers are reacting to the invasion of Ukraine

As companies halt shipments to Russia and shut down their e-commerce sites in the country, we're tracking what retailers are doing in response.

Russia's invasion of Ukraine, which began Feb. 24, has already had devastating impacts in Ukraine, with millions of refugees fleeing the country and an uncertain death toll as fighting continues. Countries across the world have responded by imposing sanctions on Russia, which take aim at everything from the economy and finance sectors to shipping and technology.

As the conflict continues to gain widespread attention, brands and retailers have come under pressure to take action as well, and many are stopping shipments to Russia or taking other actions in protest of the invasion. In the first days of March, H&M paused all of its sales in Russia, Ikea halted operations in both Russia and Belarus and Apple suspended product sales in Russia.

Other retailers have taken a different approach: Etsy, for example, canceled any balances Ukraine sellers owed to the marketplace. Many retailers have also announced donations to humanitarian aid organizations to help with relief efforts, some are matching their employees' donations and Amazon is supporting employees in Ukraine and adjacent countries through expediting immigration visas and providing more time off.

As with any fast-moving crisis, reactions from the business world are changing on a daily basis. Some retailers that originally announced their intentions of continuing to operate in Russia have since pulled out, while others are escalating their response. Amazon is not only refusing to ship retail products to Russia but is also putting restrictions on other avenues of revenue like its lucrative Amazon Web Services unit and Prime Video. retaildive.com

Click here to see the full list

Pulling the Plug on Russia
Companies partly exiting Russia are under pressure to make it all or nothing

Some companies have revised their plans after being pushed to make a more definitive break from the country.

As Western governments ratchet up their economic punishments against Russia, the corporate world has paused or pulled out of operations there. But as the list of companies quitting Russia grows by the day, differences in the degree of disconnection are spurring debate.

Companies that have paused operations or announced limited pullouts are coming under pressure to make a more definitive break: all or nothing, in or out. That has led some to rapidly revise their plans, raising questions about the long-term implications.

Some corporate withdrawals are partial. Procter & Gamble, for example, has "discontinued all new capital investments" in Russia. It is also "significantly reducing" its product portfolio there. Danone and PepsiCo made similar moves, halting new investments and stopping sales of some products, but continuing with dairy and baby products, arguing that those products serve essential needs.

Some companies that initially said they would remain in Russia backtracked within days, including Deutsche Bank and the retailer Uniqlo. Others, like Shell, were pushed to go further than they originally announced.

Shutting down plants, offices and supply chains is complicated. Procter & Gamble's Gillette plant in St. Petersburg, for example, exports shaving products to more than 50 countries and accounts for 70 percent of the Russian shaving product market. nytimes.com

Retailers & Consumers Back Away from Russia - Or So They Think
That Russian Business You're Boycotting Isn't Actually Russian

The consumer activism that makes a vodka C.E.O. say: 'Do you know we're Latvian?'

As Russia's aggression in Ukraine takes a horrific human toll, turning millions into refugees, the boycotts are back: American consumers channeling outrage into ditching products they assume are produced by Russians in Russia, with ties, somehow, to Mr. Putin.

The problem with that logic is that Americans consume hardly any products that are truly Russian. That goes for vodka - and oil, too. Russian oil makes up 3 percent of what Americans consume on a daily basis.

This mistaken impression has led people to punish businesses that are really Russian in name only. Some states that recently placed a ban on Russian spirits discovered they were setting a policy that affected only two brands with a small footprint domestically - Russian Standard and Ustianochka. President Biden announced a ban on all Russian liquor imports on Friday. But less than 1 percent of the vodka consumed here comes from Russia, a beverage industry trade group has noted. nytimes.com

The End of an Era: From 2,400 Stores to Just 3
As of next month, there will be just 3 Kmarts left in the U.S.
Kmart's famous blue light is getting really, really dim. The once omnipresent retailer will see its number of U.S. locations drop to three next month, with the closing of the Avenel, N.J., store. That's scheduled to occur on April 17, which will leave Kmart with just three locations nationwide-in Westwood, N.J., Long Island, N.Y., and Miami.

At the company's peak, there were 2,400 Kmarts in operation, with over 350,000 employees. The chain had revenues of $37 billion and owned brands including the Borders bookstore and Sports Authority. (Both of those businesses have since been acquired by former competitors.)

As rivals like Walmart grew, though, Kmart stumbled, in large part because it failed to target its audience and to keep pace with modernization, especially in inventory tracking. In 2002, it filed for bankruptcy and was later bought by hedge fund magnate Eddie Lampert and merged with Sears.

The combined chain limped along for several years but filed for bankruptcy itself in 2018. There are just a handful of full-line Sears stores left around the country. fortune.com

Starbucks to expand 'community' store footprint to 1,000 locations by 2030

Former Nordstrom exec named Zulily CEO

Grocery prices up 11.5% year-over-year

Businesses lose nearly $14 billion from workers watching NCAA Tournament: study

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Walmart to Hire 5,000 Tech Associates
Walmart Announces New Tech Hubs in Toronto and Atlanta
Walmart Inc.'s technology organization, Walmart Global Tech, aims to hire 5,000 technology associates globally during this fiscal year and open new hubs in Toronto and Atlanta as part of its expansion plans, the retailer said.

Chief Technology Officer and Chief Development Officer Suresh Kumar said he is looking to fill tech roles in cybersecurity, architecture, development, software engineering, data science, data engineering, technical program management, and product management.

He said the new hires would work on technology across Walmart's business, including customer experience, associate experience and back end systems like supply chain.

"We are pretty much all in on tech innovation," Mr. Kumar said, noting the Walmart Global Tech team grew 26% last year and now has more than 20,000 employees.

Opportunities to hone skills on cutting-edge technology makes Walmart attractive to job seekers, he added. Before the addition of the two new hubs, Walmart Global Tech already had 14 hubs in places that included Silicon Valley, Northwest Arkansas, Dallas and Bangalore, India. wsj.com

COVID's Impact on Cyberattacks

Mobile Threats Skyrocket Amid Remote Work Shift

A new report shows an explosion of zero-day attacks and malware focused on mobile devices just as companies adopted widespread bring-your-own device policies

The volume of mobile threats is increasing and attackers are growing more sophisticated, with almost a third of zero-day attacks now targeting mobile devices, new data shows.

In its annual mobile threats report published this week, cybersecurity firm Zimperium says data from its services shows that nearly a quarter of mobile devices encountered malware last year, while 13% had their data intercepted by a machine-in-the-middle attack and 12% were directed to a malicious website.

The rising cyber-risk comes as the attack surface area of mobile applications has grown, with more than 900 Common Vulnerabilities and Exposures (CVEs) reported in 2021 that directly affect Apple iOS or Google Android. In addition, risks have risen from the third-party components used by developers, and a variety of misconfigurations have undermined the security of the cloud services underpinning mobile applications.

The data suggests that adversaries are finding ways to exploit the traditionally strong software ecosystems surrounding mobile devices, says Richard Melick, director of threat reporting at Zimperium.

"There was a pivotal change in the landscape as mobile devices are being increasingly targeted by attackers," he says. "These mobile devices are critical to our everyday lives, and they are critical work tools, [so] organizations have to approach the mobile device with the same security in mind as traditional endpoints."

The mobile landscape has changed over the past two years, as the coronavirus pandemic forced employees to work from home, often using their own devices. Two-thirds of organizations currently have an active bring-your-own-device (BYOD) policy for workers, with another 11% looking to add the option in the next year, according to Zimperium's report. Before the pandemic, only 40% had a BYOD policy in place.

We're All Insider Threats
Identity Attacks Threaten Workloads, Not Just Humans

With insider access to infrastructure even more available, can businesses defend their expanded attack surface?

The pandemic pushed companies to accelerate their adoption of cloud services, infrastructure, and workloads to support a growing remote workforce, but the shift has redefined who represents an insider threat - nearly anyone, and any workload, with a set of credentials.
No wonder, then, that attackers are increasingly taking aim at cloud services and infrastructure using credential stuffing, phishing, and other identity attacks. An estimated 85% of Web application attacks used stolen credentials in 2021, according to Verizon's annual "Data Breach Investigations Report," while Microsoft estimates that 70% of attacks start with phishing, another identity-focused attack.

These are not new tactics on the part of adversaries, but they show that they are making use of the growing attack surface area, says Carolyn Crandall, chief security advocate at Attivo Networks, an identity detection and response firm.

"With the move to a hybrid workforce and the migration to AWS and Azure environments, this has been very difficult for security teams to manage," she says. "It is not necessarily that the attacks are changing to take greater advantage of identities as much as it is that this is a new attack surface that is very large that has made the risks exponentially higher."

As companies' internal infrastructure quickly transitioned during the pandemic to externally accessible cloud services and infrastructure, the risk of credential-based attacks has increased. Cloud and remote-access accounts protected by a simple username and password became the focus of most attackers. Microsoft claims to have blocked almost 26 billion identity attacks attempts in 2021, while Akamai blocked 193 billion credential attacks in 2020, an increase of 310% from 2019. darkreading.com

Cyber Threats in the Increasingly Digital World
Four Major Cyber Risks In An Era Of Tech Dominance
The World Economic Forum's 2021 global risks report highlights technological risks that may lead to some of the following crises in the next decade:

1. Digital Power Concentration

The pandemic has shown that many of our online retail, communication, entertainment, learning and digital services are restricted to a limited number of big tech companies. This could lead to a concentration of critical digital assets, capabilities and knowledge among a handful of companies and in turn may lead to challenges in discretionary pricing, lack of impartial oversight, unequal private or public access to digital necessities, and a heightened risk of losing digital autonomy.

2. Digital Inequality

As society evolves around technology, the digital divide may broaden, which could manifest in several forms: Countries that have access to technology and connectivity may have a greater advantage than those that don't. People who can use technology may be favored over ones that cannot, whether due to a lack of necessary skills, insufficient purchasing power, or other geopolitical and cultural challenges.

3. Failure Of Cybersecurity Measures

The frequency and intensity of cyberattacks are rising in part because the interconnectivity of systems introduces new loopholes and vulnerabilities. Trends like remote work and the rapid move to cloud computing are making breaches more likely to occur. Additionally, cybercriminals are showing entrepreneurial and cartel-like behavior, functioning like global enterprises. Policymakers and industries are failing to challenge these threats head-on, due to a lack of investment in security awareness training, skills and resources.

4. Failure Of Technology Governance: forbes.com

How to contain and prevent a privileged access breach







Here's How to Get a Transcript of a YouTube Video

Want to see or capture the transcript of a YouTube video? Next to the sharing and saving options under the video, you will find an ellipsis (three dots) that opens a menu where you can click to view the transcript. You can choose to disable or enable timestamps on the content, and then you can copy and paste your transcript wherever you need it, for example, in a text document or notepad. This tip is excellent for helping to create accompanying blogs or adding subtitles to the video.




Biden vs. Amazon
Amazon Misses Trump Badly as Democrats Target the E-Commerce Giant

The Biden administration's growing antitrust activity surprised the corporate behemoth, which had expected kid gloves from Democrats.

Did Amazon really imagine that smoother sailing lay ahead after Joe Biden took office last year? According to a recent report from The Wall Street Journal, chronicling the company's increasingly pugilistic approach to dealing with politicians, regulators, and bureaucrats in Washington D.C., it indeed seems to be the case that the firm believed the change in administration was going to be a boon. Turns out, no!

For years, Trump had publicly attacked Amazon, threatening it with vaguely-stated antitrust actions. "We are looking at [antitrust] very seriously," Trump said in a November 2018 interview with Axios. But Trump was never actually particularly serious about going after Amazon. Instead, this was typical Trump bluster: All bark and no bite.

Instead, the real energy for meaningful reform and anti-trust scrutiny, based in corporate power and it's impact on labor and markets, has come from Democrats. Biden's appointments to key posts in the Department of Justice and, particularly, the Federal Trade Commission reflect a keen interest in advancing antitrust causes.

If Amazon was surprised by these developments, then they weren't paying attention. Now, the company is in trouble and lashing out. It has lately developed a reputation for showing a "middle finger" to Congress, to quote one former Republican aide who spoke to the Journal. It has certainly alienated members of Congress more than many its big tech peers; this strategy has only ensured that the firm would remain in lawmakers' crosshairs. Carney, who hired specifically because of his deep connections to Beltway Democrats, has taken to sending furious messages to White House chief of staff Ron Klain about "perceived slights" against the company.

Washington has responded in kind to this charmless offensive: There have been an increasing number of bills that explore breaking up the company, or regulating it in ways that would profoundly change the way it does business. The FTC is currently exploring whether its acquisition of MGM, the storied Hollywood film studio, would violate antitrust laws.

Amazon's recent struggles aren't limited to their perversion of the marketplace. The company's treatment of its warehouse employees and delivery drivers, who are aggressively monitored and have jobs that are often extremely taxing, continues to come under intense scrutiny. newrepublic.com

2022 Online Sales Projected to Break Record
U.S. Online Retail Sales to Hit $1 Trillion in 2022, Study Says
U.S. consumers will spend $1 trillion in online shopping in 2022, the highest level ever, according to a new study by Adobe.

The software company's study, part of its ongoing Adobe Digital Economy Index series, found that U.S. consumers spent $1.7 trillion online in the first two years since the start of the pandemic, from March 2020 through February 2022. That was almost triple the online sales in 2018 and 2019 combined of $609 billion. barrons.com

COVID rapid tests available on e-commerce in China for the first time







San Jose, CA: Police Investigate Smash-and-Grab Robbery, Assault at Eastridge Center Jewelry Store
Police in San Jose are investigating a smash-and-grab robbery and assault that happened late Monday morning at a jewelry store inside the Eastridge Center targeted for the third time since the fall, according to authorities. The robbery happened shortly before 11 a.m., according to store employees. A total of nine suspects, all male, burst into J. & Huss Custom Jewelry with sledge hammers in hand. olice confirmed that officers responded to the strong-arm robbery at approximately 11:50 a.m. at the mall located at 2200 Eastridge Loop in San Jose. The suspects proceeded to smash jewelry cases, robbing the store of tens of thousands of dollars worth of gold, diamond jewelry and watches that they stuffed in their pockets. The suspects then fled the scene. Police said they remain at large. The robbery Monday was the third time thieves have targeted the business since last October. sanfrancisco.cbslocal.com

Waterford, CT: Waterford PD searching for suspects in Best Buy theft
Police in Waterford are looking for a man and a woman accused of leaving a Best Buy with more than $5,000 worth of merchandise that was not paid for. According to police, the man and woman entered the Best Buy in Waterford Commons around 5:19 p.m. Sunday. The man is accused of kicking open a display case while the woman watched for employees. wtnh.com

Lynwood, WA: Suspects sought in Organized Retail Theft at Kohl's
On March 8, Lynnwood police responded to a report of an organized retail theft at Kohl's. Five people were inside the store and spotted on surveillance cameras, concealing merchandise. Three of the suspects arrived in a 2019 Toyota RAV4, with Idaho license plates , which was reported stolen out of Seattle. An officer attempted to contact the driver of the RAV4 by blocking the SUV in, but the driver backed into the officer and sped out of the parking lot. Three of the five suspects attempted to walk away from the scene, but were arrested and cited for theft. kiro7.com

Chicago, IL (West Rogers Park): Recent cell phone store armed robberies in West Rogers Park prompts police alert
Thieves are targeting Cell Phone stores in the West Rogers Park neighborhood. Chicago police said robbers hit two cell phone stores on 2300 block of West Devon Avenue near Western Avenue. In both incidents police said two men entered the store, showed a gun and announce a robbery. They stole cash from the registers and took 16 cell phones. No one is in custody. cbsnews.com

San Antonio, TX: Crime Stoppers seek suspects in connection to Home Depot Aggravated Robbery
San Antonio police and Crime Stoppers are seeking information in connection to an aggravated robbery that happened at the Home Depot on the Northwest Side. On Wednesday March 9, the two suspects, a man and a woman, walked into a Home Depot located on the 5000 block of W Loop 1604 N. According to officials, the suspects picked up a pant sprayer and nail gun before exiting the store. An employee tried stopping the suspects, but was confronted by one of the suspects. The man attempted to use a stun gun on the loss prevention officer several times before fleeing the business. news4sanantonio.com

Edwardsville, Felony Theft & Burglary charges filed in Walgreens & Schnuck's liquor theft

Normal, IL: NPD looking for Van Maur theft suspects

Pottstown, PA: The North Coventry Township Police seeking 3 suspects in Gabe's theft

Erie, PA: Millcreek Police Looking to Identify Suspect in Theft Case

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Shootings & Deaths

Raleigh, NC: 18-year-old charged with murder after shooting inside McDonald's
Jesus Alegre-Ramirez, 18, faces a murder charge following a deadly shooting inside a Raleigh McDonald's on Sunday. The shooting was reported just around 6:20 p.m. at the McDonalds at 1700 Trawick Road, which is at the corner of New Bern Avenue near Interstate 440. Police said that a man suffered multiple "gunshot wounds" during the incident. Raleigh police confirmed the shooting occurred inside the restaurant. Police identified the victim as Demetrice Dorell Johnson, 32. He was transported to a hospital where he later died from his injuries, police said. Raleigh police have confirmed the shooting was an isolated incident in which the victim and suspect knew one another. The police also say that the suspect, while employed by a McDonald's, was not working at the time of this shooting. The motive behind the shooting was not released and police say the public was not in danger. cbs17.com

Santa Maria, CA: 1 person killed in shooting at 7-Eleven on South Broadway
A man was killed Sunday evening after sustaining a shooting injury at the 7-Eleven store on South Broadway in Santa Maria, according to police officials. Officers responded to the store in the 1900 block of South Broadway where dispatchers received reports that there was a shooting victim in the parking lot shortly after 9 p.m., according to Santa Maria Police Sgt. Andy Magallon. Upon arrival, officers located an adult male who sustained fatal shooting injuries. Police have not identified the victim and have withheld his identity until family can be first notified, according to Magallon. yahoo.com

Fairfield, CA: Suspect in triple shooting at 7-Eleven surrenders to police
A suspect has surrendered to Fairfield police on Monday after he was identified in a deadly early morning shooting at a convenience store, police say. One person was killed, and two others were injured. The suspect was identified as 25-year-old Trine Martinez of Fairfield. Police released surveillance video of him from the store and said he may also go by Danny or Daniel. Martinez was considered armed and dangerous. Police served a search warrant at his home Sunday evening, but he was not there. Daylight revealed some details of the shooting that began before sunrise. Police say just after 5 a.m. they responded to a call of gunfire at the 7-Eleven on East Tabor Avenue. Upon arrival, officers found three victims of gunshot wounds, one of them pronounced dead on the scene. He's only identified as a 44-year-old man from Fairfield. His body was near the store's entrance. Police say they did not work at the store. ktvu.com

Arapahoe County, CO: Update: Dude, its going to be you, your stomach, or the money: Man found guilty of 2020 robbery, murder in Centennial
A 32-year-old man was found guilty of a 2020 Thanksgiving Day robbery and murder of an Arapahoe County convenience store clerk, according to a news release from the 18th Judicial District Attorney's Office. Samuel Isaiah Birch was found guilty by a jury on Thursday of first-degree murder, two counts of aggravated robbery and tampering with physical evidence, the news release said. On Nov. 26, 2020, Arapahoe County Sheriff's Office deputies responded to a shooting at the Circle K convenience store in Centennial, the news release said. Deputies found the store clerk had a single gunshot wound in the abdomen. yourclomid.com

Columbus, GA: Off-duty police officer fatally shoots armed man outside of Columbus nightclub
A Columbus police officer has been placed on administrative leave after shooting an armed man early Friday morning, the Columbus Police Department announced in a press release. The officer was identified as Ryan Vardman by Muscogee County Coroner Buddy Bryan. Vardman was working security at a nearby Chevron station with another off-duty officer when he encountered the suspect exchanging gunfire with another person around 2:30 a.m., police said. The officer told him to drop his weapon and when the suspect did not, the officer fired. Alonzo Carter, 32, was pronounced dead at 3:25 a.m. at The Flame, a gentleman's club previously known as Club Fetish at 4505 Armour Road, confirmed Bryan. A semi-automatic handgun was found on Carter's body, according to a press release from the Georgia Bureau of Investigation. In 2017, Vardman hit and killed a murder suspect after a chase on Cussetta Road. ledger-enquirer.com

Warner Robins, GA: Reward offered in deadly store robbery from 2015
Officials in Warner Robins are still looking for answers in a deadly armed robbery from 2015. According to officials with the Warner Robin Police Department, Govinder Kaura was shot and killed during an armed robbery on Sept. 10, 2015, at Lulu's Food Mart, located at 803 Elberta Road in Warner Robins. Police said the male suspect entered the store wearing a mask and jumped behind the counter, shooting Kaura in the chest. After shooting Kaura, the suspect fled the store on foot. An $8,000 reward is being offered for information that clears this case. wrbl.com

Houston, TX: Ross employee shot after helping his colleague who was being harassed by group of teenagers
Three days ago, Roderick Joseph, an employee for Ross Loss Prevention, said he was shot in the arm after he assisted a frightened elderly woman. "My fingers are still numb. My arm is still swollen. I got two pieces in me," Joseph said. The Ross employee said he was helping his elderly colleague because she was being harassed by a group of teenagers at the store, which is located on Highway 6 in northwest Harris County. "I said. 'Why are you picking on an elderly lady? Leave her alone and stop taking stuff from her,'" Joseph said. "They asked for ski masks so they were already planning on doing something." Joseph said after he seemed to diffuse the situation, he walked back to the front of the store and watched the three guys and one female on the surveillance camera make their way towards the exit. He said he decided to confront the group after he saw them making signs at one another. "He was like, 'What are you going to do about it?' I said, 'Sir, you are making gang signs. What are you going to do about it?' I said, 'Sir, go ahead and leave,'" Joseph said. Joseph said he helped the teens out of the store, and that's when one of them pulled out a gun with a laser attached and pointed it directly at him. "He was shining it at me. I knew he was going to shoot. I stepped two feet back and said, 'Just go ahead and leave.' And the next thing you know, he shot me," Joseph said. Joseph drove himself to the hospital and said he has no regrets about stepping up for a colleague who needed his help. Joseph, a husband and a father of two, is also a musician who works three jobs. He said he's now worried about his family since he's currently unable to work. If you'd like to help the family, his cash app is "$RocJoseph." Investigators are hoping to release more information about the group of teens in the coming days. click2houston.com

Bakersfield, CA: Valley Plaza Mall Shooting as Multiple People Gunned Down
Police have said two people were injured in a shooting at the Valley Plaza mall in Bakersfield, California on Monday, according to local media. The shooting happened around 7:21 p.m. in the parking lot and the two victims have been sent to a local hospital. The Bakersfield Police Department are investigating the incident. Lindsay Kahn, the Spokesperson for Brookfield Properties, management for the Valley Plaza Mall, deemed the shooting an "isolated incident in the parking garage" that did not involve mall security, according to a KGET report. newsweek.com

Fayetteville, NC: 2 shot at C-store near downtown Fayetteville
Two people were shot at a convenience store near downtown Fayetteville Monday night, police said. The incident happened at a store near the intersection of Cumberland and Hillsboro streets, according to Fayetteville police. An SUV with three doors open was behind police crime scene tape in the store's parking lot late Monday night. Several evidence markers were also visible in the parking lot. cbs17.com


Robberies, Incidents & Thefts

Fresno, CA: Fashion Fair Mall stabbing suspect arrested, Chief of Police proposes banning gang members
The man accused of stabbing a teen boy at Fresno's Fashion Fair Mall over the weekend has been identified. Police say he's a known gang member currently on probation. Now, Fresno's Chief of Police says the department is taking action to make sure shoppers are comfortable. "We want people to feel safe -- it's the perception of fear that is hurting us right now," said Chief Paco Balderrama. Mayor Jerry Dyer called for change alongside Chief Balderrama following a stabbing at Fashion Fair Mall over the weekend. "No person, regardless of where they're shopping, should have to shop in fear," said Mayor Dyer. Saturday evening, a large fight left a teenage boy with a stab wound to his armpit and another with a concussion after being hit with an unknown object. The suspect, now identified as 27-year-old Prophet Hillard, has been arrested. abc30.com

El Cajon, CA: Father of man who attacked Officer with bat outside Walmart says son is mentally ill
A man who allegedly tried to kill an El Cajon police officer by attacking him with a baseball bat pleaded not guilty on Monday to attempted murder and other charges. Julian Kurko, 26, is accused in the March 4 attack outside a Walmart on Fletcher Parkway. Kurko is also charged with robbery and assault with a deadly weapon on a peace officer. He faces 47 years to life in prison if convicted of all counts. According to Lt. Randy Soulard, the officer contacted Kurko following reports that a man was "committing a theft and threatening citizens.'' According to Soulard, Kurko swung the bat at the officer's head, but the lawman was able to deflect the blow and restrain Kurko until backup arrived. During that time, Kurko allegedly "continued to threaten to kill him.'' Body-worn camera footage shows the officer approaching a man, allegedly Kurko, and asking him to drop the bat before the bat-wielding man swings at the officer. After he's restrained, the man in the video can be heard saying, "I'll (expletive) kill you, (expletive)'' and "I want to kill you, bro.'' "The judge, based on the charges and the history, made a finding that he should be held without bail," Deputy District Attorney Shane Waller said outside court. Court records showed Kurko has a criminal history dating back to 2013, including two prior convictions for resisting an officer, making criminal threats, and carrying a concealed dagger. cbs8.com

Salt Lake City, UT: Man Tased, arrested after breaking into Smith's Grocery store, threatening responding officers with axe
The Salt Lake City Police Department arrested a man suspected of unlawfully entering a business, stealing merchandise and threatening officers with an axe. This investigation began at 5:03 a.m. Monday when dispatch received a report of a man who had broken into a Smith's at 455 S. 500 East. The store had not yet opened for the day. When confronted by a store employee, the man, who was holding an axe, ran away. The suspect was later identified as 36-year-old William Montero. His probable cause statement says he had entered the store by prying open the doors to the garden center area. Officers arrived and located Montero running north toward a Burger King across 400 South. Officers yelled for the suspect to stop, but he initially continued running. "A/P (arrested person) then turned around and raised the axe above his head making threatening gestures at the four officers while back tracking," his probable cause statement says. "A/P was Tased and taken into custody. A/P was a convicted felon and possessed a weapon (axe). Among A/P's personal belongings there was an older crowbar, which is commonly used for burglary."  gephardtdaily.com



C-Store - Volusia County, FL - Armed Robbery
C-Store - Hopewell, VA - Armed Robbery
Car Wash - White Creek, NY - Burglary
Cellphone - Chicago, IL - Armed Robbery
Cellphone - Chicago, IL - Armed Robbery
Dollar - North Fort Myers, FL - Burglary
Dollar General - Sidney, OH - Armed Robbery
Grocery - Salt Lake City, UT- Burglary
Hobby - Dickson, TN - Burglary
Jewelry - San Jose, CA - Robbery
Jewelry - Overland Park, KS - Robbery
Jewelry - Hinesville, GA - Robbery
Liquor - Waterbury, CT - Burglary
Macy's - Chicago, IL - Burglary
Pharmacy - Mountain View, CA - Armed Robbery
Restaurant -Syracuse, NY - Burglary (Dunkin)
Restaurant - Waterbury, CT - Burglary
Walgreens - Tacoma, WA - Burglary
7-Eleven - Toledo, OH - Armed Robbery
7-Eleven - Woodbridge, VA - Armed Robbery
7-Eleven - Manassas, VA - Armed Robbery


Daily Totals:
• 12 robberies
• 9 burglaries
• 0 shootings
• 0 killed

Click to enlarge map





Bill Hughes named Regional Loss Prevention Manager for Forever 21

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Loss Prevention Supervisor
Asheville, NC - posted March 10
This position will act as the expert Loss prevention subject matter expert for this building. Loss Prevention Site Lead is to safeguard associates, equipment, and the assets of the organization as well as independently assess the environment, recommend and/or execute appropriate actions in a timely manner to mitigate risks...

Assoc. Manager. Asset Protection
Plano, TX - posted March 10
This role's primary focus will be to serve as the lead for Executive Protection, Major Events Security, and assist with Travel Security programs worldwide. In addition, this position will play a primary role in executing safety, security, and loss prevention programs and policies for all corporate-owned locations...

Area Loss Prevention Manager
Virginia & Maryland - posted March 9
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Loss Prevention Security Investigator
San Bernardino, CA - posted March 8
Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...

Regional Fraud Investigator
Dallas, TX - posted March 8
Regional Fraud Investigation Managers are responsible for in total, the receipt of reports of losses of assets, consisting of money and or merchandise causing losses to Signet Jewelers Inc. The position further entails the investigation, determinations of loss causes, individuals responsible for such losses if warranted...

Regional Loss Prevention Manager
Sugar Land, TX - posted March 7
The position will be responsible for: -Internal theft investigations -External theft investigations -Major cash shortage investigations -Fraudulent transaction investigations -Missing inventory investigations -Reviewing stores for physical security improvements -Liaison with local Police Depts. and make court appearances...

Corporate Risk Manager
New Orleans, LA, Memphis, TN, or Jackson, MS - March 9
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...

Loss Prevention Supervisor
West Jefferson, OH - posted March 7
Provides leadership to the LP staff which includes but not limited to performance development, direction on daily duties, and meeting department goals. Supervises Loss Prevention programs and process in the Distribution Center (DC) and partners with DC Management team to ensure physical security, product, equipment and employees meet LP requirements...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; Waterbury, CT;
East Springfield, MA
- posted March 7
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Specialists (Store Detective)
Boston, MA - posted March 7
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates... 

Asset Protection Lead
Brooklyn, NY - posted February 25
You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis)...

Regional Asset Protection & Safety Manager
Chicago, IL - posted February 23
Responsible for ensuring application of EHS, occupational safety, and loss prevention programs and policies at the store, region, and cross-regional levels. Works to ensure education, communication, and understanding of safety and loss prevention policies, including how safety and asset protection contributes to profitability and business success...

Regional Asset Protection Manager
Indiana - posted February 22
This role is to lead the Asset Protection business partner model for the two regions of retail stores and serves as a strategic partner to regional operations leadership. The role is responsible for leading a team of market and store asset protection personnel responsible for ensuring the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink...

Loss Prevention & Safety Business Partner
Sparks, NV - posted February 18
The Loss Prevention and Safety Business Partner (LPSBP) is responsible for effectively delivering on operational objectives and KPI performance across Assets Protection, Associate Safety, Physical Security, and Investigations, in an assigned DC of responsibility, in partnership with the facility leadership and home office team...


Loss Prevention Manager
Moonachie, NJ - posted February 16
The Loss Prevention Manager is responsible for supporting the day-to-day operations of our retail locations. This role is responsible for the implementation and coordination of all Loss Prevention best practices. This includes training for store teams to ensure understanding and compliance of physical security, inventory and loss control...

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Every executive has an agenda out of absolute necessity and in the normal course of doing business. Agendas, in essence, drive performance and results. However, it's the hidden agendas that one must be on the look out for because those are the ones that do the most damage to executives and companies. And while many tend not to acknowledge them, they do exist, and finding them is the key. Dealing with them and managing them is extremely difficult and oftentimes one finds his or herself managing the after effect and not even seeing them until it's too late. Just remember one thing - If you know the stripes on a Zebra you can ride the Zebra and, if you don't know the stripes, the Zebra will ride you.

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