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 3/14/22

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TELUS appoints Rick Snook as Business Development Director

Industry veteran Rick Snook PSP, LPQ, CPTED has joined the TELUS Commercial and Enterprise Security team as the new Director of Business Development where he will use his passion for mentorship and education to design TELUS' approach to security technology and analytics as well as national expansion in retail, multi-site and banking segments.

With nearly 40 years of sales, marketing, technical and design experience, Snook has been involved with industry leading associations including CANASA, ASIS, and Security Industry Association (SIA) for many years and was awarded the RA Henderson Award for his achievements and contributions towards the advancement of the security industry. Most recently Snook was named in SP&T Magazine Hall of Fame for 2021.

Read more here


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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NRF PROTECT 2022


Big Team Savings End This Week!

It's time to come together. Grab your LP, digital fraud and cybersecurity peers to form a team of 3+ and receive the best rate before it's gone.


 



The U.S. Crime Surge
The Retail Impact


Retail Violence Evictions Becoming More Common
Amid Rise In Shootings, Retail Landlords Look To Evict Problem Tenants
Violent crime has been on the rise in cities across the country, including Atlanta, which saw shooting incidents rise from 488 in 2019 to 711 in 2020 and 752 last year, according to the Atlanta Police Department. More than 1,800 people were shot in the city in 2020 and 2021.

Many of the shootings that have drawn the most attention have happened on commercial properties, and the commercial real estate industry has taken notice. More landlords are taking safety more seriously, boosting spending on private security, requiring more scrutiny on potential tenants and establishing curfews.

A handful have gone even further: evicting tenants based solely on repeated incidents of violence.

Landlords say they are feeling the pressure to help stem the tide of violence, not only from local residents and lawmakers, but from the economic damage these incidents can inflict on properties. For years, most of the public scrutiny around violence and illegal activity was placed on the bars and restaurant owners.

The pressure is building in the legal system as well - when repeated incidents occur at a property without action, it can open up landlords to liability, and many are getting nervous over being targeted as violence has continued to rise.

"Landlords now are getting sued. They always go for the deep pockets, which is the landlords," Fransen said. "All of that has made landlords more aware of the issue, but also more aggressive."

While evictions and eviction attempts stemming from violence are still rare, more and more landlords are implementing additional safety measures at their properties. Reports of violent incidents can create a perception that a property is unsafe, and that perception can hurt the overall value of the property.

"If your shopping center has a reputation ... at some point that becomes a commercial decision. I mean, how do you attract a tenant if patrons are worried about getting shot there?" he said. "Landlords should do the right thing." bisnow.com

Amazon Workers Flee Seattle Over Crime Explosion Near Downtown Office
Amazon is temporarily relocating employees from its downtown Seattle office, following a rise in violent crime

Amazon announced Friday it would temporarily move employees from its downtown Seattle office.

Amazon is temporarily relocating employees from its downtown Seattle office amid an increase in violent crime in the area.

An Amazon spokesperson told Insider via email: "Given recent incidents near 3rd and Pine, we're providing employees currently at that location with alternative office space elsewhere." The building is not closed, however. The spokesperson added: "We are hopeful that conditions will improve and that we will be able to bring employees back to this location when it is safe to do so."

The office is at 300 Pine Street, about a half-mile from its main headquarters on Seventh Avenue. As reported by KOMO News, shootings, stabbings, and other crimes are increasing in the area.

Michael del Bianco, a 15-year-old boy, was shot and killed at the intersection where Amazon's office is located on March 2, per Newsweek. About 1,800 Amazon employees are assigned to the office, according to the spokesperson, but many of them had been working remotely due to the pandemic.

According to information from the Seattle Police Department's Twitter account, there have been at least three shootings, two stabbings, and one carjacking in the area since February 21.

A spokesperson for Mayor Bruce Harrell told KOMO News in a statement: "Mayor Harrell will continue to develop a comprehensive approach to public safety in collaboration with police and safety advocates, community members, service providers, and businesses, including Amazon, to activate, revitalize, and restore downtown for all."  businessinsider.com  komonews.com

Bail Law Changes Coming Amid NY Shoplifting Spike?
More NY lawmakers back tougher bail law for repeat offenders following serial shoplifting & subway attack
Momentum is building among lawmakers to tighten up New York's controversial bail laws after a series of high-profile cases where people are released into the streets without bail only to break the law again.

Gov. Kathy Hochul said in January that she rejected renewed calls to give judges powers to keep dangerous pre-trial suspects behind bars - something sought by Mayor Eric Adams. She said she wouldn't "cave to pressure."

But a source told The Post that Hochul is now eager to address the no-cash bail law as part of the state budget.

Sen. James Skoufis, a Rockland County Democrat, said in his eyes the state budget must include amending the bail law to give judges the authority to order bail for defendants with lengthy rap sheets. The budget is expected to be approved by April

"You can't be shoplifting on Monday, get a ticket and shoplift the same store on Tuesday," said Skoufis, chairman of the Senate Investigations Committee. He also said certain gun possession crimes that are not bailable offenses should become eligible for bail.

At least 12 Democratic senators looking to tweak the no-cash bail law despite resistance from Senate Majority Leader Andrea Stewart Cousins, D-Yonkers, and Deputy Majority Leader Mike Gianaris, D-Queens, a Senate insider told The Post.

The spike in crime has rattled "even progressives" who are staunch backers of the no-cash bail law.

Sources also pointed to an op-ed by former Brooklyn Assemblywoman Joe Lentol posted in the Albany Times Union on Wednesday. Lentol, who had a big hand in drafting the original no-cash bail law in 2019, wrote, "lawmakers can consider creating a 'recalcitrant misdemeanor' category, setting bail when individuals have multiple open misdemeanor cases.

"This approach will help stop the arrest-to-release merry-go-round that gives the perception of a breakdown in public safety," Lentol said. nypost.com

Progressive DAs Under Fire As Crime Surges
Prosecutor races test California's patience for crime policies

Rob Bonta's reelection bid will gauge the public's commitment to criminal justice reform.

Californians are more anxious about crime than they've been in years, and their mood is threatening to undercut the state's leftward swing by pushing liberal prosecutors out of office.

Left-leaning district attorneys in San Francisco and Los Angeles could both get ousted this year. But no liberal prosecutor's fate is more crucial than that of state Attorney General Rob Bonta, who was considered a rising progressive star a year ago when Gov. Gavin Newsom hand-picked him to be California's top law enforcement official.

Over the course of several election cycles, California voters have elevated progressive reformers, lightened criminal penalties and supported lawmakers who passed a host of police accountability laws - a reversal from the prevailing policies of the 1980s and 1990s, when state legislators layered on tougher laws that swelled prison populations to the point that the U.S. Supreme Court in 2011 ordered California to incarcerate fewer people.

Bonta stood firmly in the reformers' camp during his time in the state Legislature, pursuing policies like ending cash bail and abolishing for-profit prisons. Progressives coalesced behind the Bay Area lawmaker last year as other candidates jockeyed for the attorney general appointment, a seat opened by Xavier Becerra's move to the Biden cabinet.

But a different tone is reverberating throughout California politics and nationally as Democrats ratchet up their law-and-order rhetoric under pressure from the right. Biden urged more money for police officers during his first State of the Union speech last week, repudiating the "defund the police" rallying cry. Similarly, Newsom sought hundreds of millions of dollars to combat retail theft after the brazen looting of Louis Vuitton and other luxury shops in California last year made international news. politico.com

Big Cities Continue to Grapple with Violence Epidemic
U.S. Cities' Surge in Shootings Rattles Once-Safe Seattle
Long one of America's safest cities, Seattle had 612 shootings and shots-fired incidents last year, nearly double its average before the pandemic. The city has just experienced its two worst years for homicides since the 1990s, when murder rates were at all-time highs. Gunfire has erupted all across surrounding King County, not just in neighborhoods plagued by violence.

Seattle is one of many U.S. cities, from Los Angeles to Chicago to New York, that have seen shootings and killings jump since the onset of the pandemic. Several cities, including Albuquerque, Philadelphia and Portland, Ore., endured their deadliest year ever in 2021.

Officials around the country are struggling to understand why. They point to a range of factors such as the social and institutional chaos wrought by the pandemic, which stalled efforts by community groups that steer young people away from crime. Officials also cite fallout from the sweeping protests over police killings, which led to a push to defund the police and a pullback by officers. Such protests were especially persistent in Seattle, where demonstrators took over a section of the Capitol Hill neighborhood for weeks in 2020.

About 360 officers left Seattle's force in the past two years, leaving about 950 in the department to battle the rise in shootings. At the beginning of the pandemic, Seattle had 1,305 officers. Stops and other activity initiated by officers dropped by 27% in 2021, and police response times reached historic highs, according to the department. wsj.com

Philadelphia reaches 100 homicides for 2022, outpacing last year


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COVID Update

556.9M Vaccinations Given

US: 81.1M Cases - 993.8K Dead - 56M Recovered
Worldwide: 458.7M Cases - 6M Dead - 392.1M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 353   Law Enforcement Officer Deaths: 706
*Red indicates change in total deaths


America Is Moving On From COVID
COVID cases continue to plummet as America moves on
Why it matters: COVID precautions have already been lifted across most of the country as pandemic fatigue runs deep. The virus will probably be with us for the long term, but these improving metrics show Americans are moving on with their lives more safely.

The big picture: In the post-Omicron, post-vaccination world, case counts aren't a very good indicator of how severe the pandemic is - a sentiment the CDC has embraced and worked into its official guidance.

By the numbers: Daily deaths fell by 24% over the last two weeks, from an average of more than 1,900 the week of Feb. 23 to 1,451 over the past week. Cases fell by 48% over the same time period, and were averaging around 40,000 a day the week of March 8. axios.com

COVID's Transformative Retail Impact
How the pandemic changed the way we shop, work, invest & get medical care
It was two years ago Friday that the World Health Organization officially declared the then-rapidly spreading coronavirus outbreak a pandemic. Many of us waved goodbye to co-workers as we headed home for what was supposed to be a two- or three-week stint in mid-March 2020.

But, from that point on, COVID-19, the name given in February 2020 to the disease caused by the novel coronavirus, turned our worlds upside down. Millions of people globally got sick, and more than 1 million died in the U.S. alone. Jobs were lost, and the government sent out unprecedented stimulus checks as a lifeline. Restaurants, salons, gyms and beloved local businesses closed, many for good.

Social distancing helped sell the idea of contactless payments to Americans.

The pandemic arrived, and suddenly contactless payments became all the more appealing: Instead of handing cash to a cashier or touching buttons on a ticketing machine, shoppers could tap their phones or cards against a terminal and avoid that extra interaction.

Companies thank their workers - for now.

Some of the largest employers in the U.S., including Amazon Inc. and Walmart Inc. have changed their attitudes toward their workforces, which some have started describing in their annual reports as "human capital." Amazon, which has been accused in the past of mistreating employees, said in its latest annual report that it "strives to be Earth's best employer."

Online shopping got faster and better.

The pandemic accelerated the shift to e-commerce as millions of Americans turned to online shopping in 2020 to a degree they never had before. Shoppers have now become accustomed to all things being delivered to their doorstep, from groceries to clothes to mattresses. It's easy to forget that, not too long ago, delivery service was a far more fussy perk that often came with high fees, high purchase minimums and long waits. marketwatch.com

Pharmacies Pour Cold Water on Biden's New COVID Plan
Test to Treat: pharmacists say Biden's major new Covid initiative won't work
A major new Biden administration initiative to facilitate access to Covid-19 antivirals will have a limited impact and fail to mitigate certain health inequities, major pharmacist groups argue, because pharmacists are restricted from prescribing the pills.

Announced in Joe Biden's State of the Union address, the "Test to Treat" program is meant to address the maddening difficulty Americans have had in accessing Covid-19 treatments. The administration will channel newly increasing stocks of antiviral pills to major retail pharmacies that have in-house clinics, providing one-stop testing and antivirals access.

Major participants include some 250 Walgreens stores, 225 Kroger Little Clinics and 1,200 CVS MinuteClinics. CVS clinics in particular are staffed by nurse practitioners and physician assistants, authorized by the Food and Drug Administration (FDA) to prescribe the two currently available Covid antivirals, Pfizer's Paxlovid and Merck and Ridgeback Biotherapeutics' molnupiravir.

In a 9 March letter to Biden calling for pharmacists to be granted authority to prescribe these pills, 14 organizations representing pharmacies and pharmacists insisted Test to Treat's impact will be compromised by the fact that such in-house clinics are relatively limited in number and largely in urban areas. theguardian.com

Yearly COVID Shots?
Pfizer CEO: Fourth shot of COVID vaccine "necessary"
A fourth dose of the COVID-19 vaccine will be necessary in order to maintain manageable levels of hospitalizations and mild infections, Pfizer CEO Albert Bourla told CBS' "Face the Nation" on Sunday.

Driving the news: While fourth doses are already authorized for some immunocompromised people, NIAID director Anthony Fauci said last month that the possibility of another round of boosters was being "very carefully monitored."

What they're saying: Bourla said it was possible that COVID-19 boosters could become a yearly occurrence, much like the flu shot. axios.com

Covid-19 Shuts Down Plants in China, Hitting Apple Supplier Foxconn, Auto Makers

Here's what could lie ahead for the third year of the pandemic

WHO: Americas reported 63% of world's COVID cases during 2 months


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Sexual Harassment Investigation Leads to CVS Shakeup
CVS Ousts Executives After Internal Probe, Vows to Overhaul How It Handles Sexual-Harassment Complaints

CEO Karen Lynch tells staff she will change process after investigation into employee complaints against a regional manager

CVS Health Corp. Chief Executive Karen Lynch has removed several executives following an internal investigation into how they handled sexual-harassment complaints and is overhauling how the company handles such matters, according to people familiar with the matter.

Ms. Lynch, who took over as CEO a year ago, in December became aware of complaints made by at least two female employees alleging that a New Jersey-based regional store manager had either harassed or inappropriately touched them at work, the people said.

Ms. Lynch oversaw an investigation, carried out by a professional investigator, that culminated in January in the dismissal of the manager, who oversaw hundreds of stores, and the departure of senior executives who supervised him, these people said.

In a memo sent to staff later Friday, Ms. Lynch said the allegations were substantiated, and she immediately terminated the regional manager. "Our investigation also revealed that other employees failed in their duty to treat such allegations with the seriousness we expect, and they are no longer with the company," she wrote.

In her memo, Ms. Lynch said the company would improve its internal reporting and investigation processes, and had created a confidential channel for employees to raise such concerns to senior leaders. She is reviewing procedures in the company's human-resources and legal departments as well as an arbitration program for employees. wsj.com

Hundreds of Retail Closures in Russia
Here Are Some of the Companies That Have Pledged to Stop Business in Russia
Multinational companies have been forced to re-examine their ties with Russia. Some, like McDonald's, PepsiCo and Shell, had built relationships with the country over decades and were faced with untangling complicated deals. Under pressure from investors and consumers, many Western companies have started to unwind their investments, close stores and pause sales in Russia.

Consumer goods and retail

British American Tobacco said its was exiting its Russian business.

Fast Retailing, the Japanese clothing company that operates Uniqlo, said it would suspend its operations in Russia.

Unilever, which owns brands like Dove and Sunsilk, suspended imports and exports.

So did Ikea, though it will continue to operate its major chain of shopping centers, Mega, in Russia to ensure that customers have access to essentials.

TJX, the owner of T.J. Maxx and Marshalls, promised to divest its equity ownership in Familia, an off-price retailer with more than 400 stores in Russia.

H&M, which had about 170 stores in Russia, paused sales, as did Nike, with about 116 stores.

Canada Goose, which is based in Toronto, will cease wholesale and e-commerce sales to Russia.

Adidas said it would suspend sales in Russia, cutting 1 percent from its expected revenue growth this year. The company has about 500 stores in Russia and the former Soviet states.
nytimes.com

Nike's Russia Closures
Some independent Nike stores remain open in Russia over a week after closure announcement
At least six independent Nike stores in Russia were open on Friday afternoon, according to checks made by Reuters, more than a week after the world's biggest sports retailer said it was temporarily closing all its shops in the country.

Beaverton, Oregon-based Nike said the stores that were open are owned and operated by independent partners. Nike said on March 3 that it would temporarily suspend operations at all its Nike-owned and -operated stores in Russia, joining several Western brands that did so following Moscow's invasion of Ukraine.

Days prior to Nike's announcement that stores would temporarily close, Nike made merchandise purchases on its website and app unavailable in Russia and directed its customers in the country to brick-and-mortar stores instead. Nike is providing continuity pay for employees in the stores it closed, the Nike spokesperson said Friday. reuters.com

Modernizing the Shopping Experience - Or Solving a Nonexistent Problem?
Walgreens replaced some fridge doors with screens. And some shoppers hate it
Walgreens and other retailers have swapped out the clear fridge and freezer doors at thousands of stores, instead adding opaque doors with iPad-like screens showing what's inside. Some customers really, really aren't into it.

The screens, which were developed by the startup Cooler Screens, use a system of motion sensors and cameras to display what's inside the doors - as well as product information, prices, deals and, most appealing to brands, paid advertisements. The tech provides stores with an additional revenue stream and a way to modernize the shopping experience.

But for customers who just want to peek into the freezer and grab their ice cream, Walgreens risks angering them by solving a problem that shoppers didn't know existed. The company wants to engage more people with advertising, but the reaction, so far, is annoyance and confusion. cnn.com

Good News for Consumer Prices?
Wage growth slowed to a halt in February. It could be exactly what the economy needs right now.
While halted wage growth in February seems bleak, it signals the US is far from facing a dire wage-price spiral, which has historically been a situation where rising consumer prices spur pay raises, further reinforcing ongoing stagflation.

Still higher prices don't seem to be stopping shoppers. Retail sales boomed 3.8% to record highs in January despite the Omicron wave hitting its peak and inflation running red-hot. businessinsider.com

Lukoil gas stations are a casualty of Putin's war on Ukraine
Russia's unprovoked war on Ukraine has led to a backlash against companies from the aggressor nation. That includes Lukoil, a Russian energy giant, that supplies franchised gas stations in the U.S. Those stations have seen their sales plummet since Russia invaded Ukraine, and in Newark, NJ, the city council voted to have two of the company's stations shut down.  washingtonpost.com

For Walmart, Costco, High Fuel Prices Are a Mixed Bag
Consumers in search of cheap gas may make their way to retailers such as BJ's Wholesale Club, Costco and Sam's Club to fill up their tanks. That may not be all good news for these chains as many sell fuel at very low margins and even sometimes at a loss.

Ulta plans to open 250 more Target shop-in-shops this year

Walt Disney Pauses All Businesses in Russia

Lush says its stores in Russia will stay open for the time being


Last week's #1 article --

Higher OSHA Penalties Coming?
Regulatory Update: OSHA Hikes Penalty Amounts

Proposed legislation threatens much higher penalties.

In January, the Occupational Safety and Health Administration (OSHA) announced a 5% increase in the civil penalties assessed for violations of its regulations, but worse may yet come if certain legislative reforms are adopted by Congress.

As of Jan. 13, the maximum penalty for willful or repeated violations rose to $145,027, a nearly $10,000 increase from the 2021 maximum for the same violations. The maximum penalty for failure-to-abate violations increased to $14,502 for each day after the abatement deadline where no abatement has taken place.

The maximum penalty allowed for serious, other-than-serious, and posting requirements violations is now $14,502, representing an increase of nearly $1,000 above the maximum amounts that had been adopted last year. ehstoday.com



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Companies Should Be On Alert as Cyber Warfare Spreads
What Russia's Cyberattacks in Ukraine Suggest About Future of Cyber Warfare
The era of nuclear testing may now be over, but the age of cyber warfare is just beginning. And for Russia, the war with Ukraine has been likely serving as a live testing ground for its next generation of cyber weapons.

Countries and companies watching this latest chapter unfold should remember this: The online front of the war can - and has - jumped borders.

AdvertisementUnlike conventional attacks, cyberattacks can be hard to accurately attribute. Plausible deniability exists because in many cases, cyberattacks can be launched from an unwitting host. For example, partial control of your home computer could be taken over, without you knowing it and used to initiate a chain of attacks. One such event occurred in 2013 when smart refrigerators were made part of a botnet and used to attack businesses. In 2016, many thousands of home security cameras were taken over and used to disrupt the operations of Twitter, Amazon, Spotify, Netflix and many others.

But there's strong evidence tying Russian hackers to a string of attacks in Ukraine. Going back to 2015, after the Russian invasion of the Crimean Peninsula, suspected Russian hackers managed to knock out electric power for around 230,000 customers in western Ukraine. Attackers repeated the trick the following year, expanding the list of targets to include government agencies and the banking system. In the hours before Russian troops invaded, Ukraine was hit by never-before-seen malware designed to wipe data - an attack the Ukrainian government said was "on a completely different level" from previous attacks.

It's easy to understand why Ukraine is an appealing target for testing cyberwar capabilities. The country has similar infrastructure to that found in Western Europe and North America. But unlike the United States, the United Kingdom, and the European Union (EU), Ukraine has more limited resources to counter-attack (though the U.S. and EU have both provided support in bolstering its cyber defenses). And while Russia is the obvious suspect, it's certainly possible that other countries, such as Iran, North Korea, or China, have been testing their own cyber weaponry in Ukraine, too.

The larger point here is that there's little chance that cyberattacks will be limited to Ukraine. Governments and corporations should closely heed what's going on there, because cyberwar can - and has - quickly spread across borders. hbr.org

'Game-Changing' Cybersecurity Legislation
Major cyber incident reporting requirement, CISA budget hike on precipice of becoming law
The Senate cleared legislation Thursday evening that would make the Cybersecurity and Infrastructure Security Agency a hub to receive mandatory industry reports about major cyber incidents and ransomware payments, as well as boost its budget 22% over last year.

Under the $1.5 trillion fiscal 2022 omnibus spending bill that now heads to the president's desk for a signature, critical infrastructure owners and operators would have to report significant hacks and any ransomware payments they make to the Department of Homeland Security's CISA within 72 hours.

CISA Director Jen Easterly called the legislation - in the works since shortly after after late-2020 revelations about the SolarWinds breach that led to the compromise of U.S. government agencies and major tech companies - a "game-changer."

"CISA will use these reports from our private sector partners to build a common understanding of how our adversaries are targeting U.S. networks and critical infrastructure," she said. "This information will fill critical information gaps and allow us to rapidly deploy resources and render assistance to victims suffering attacks, analyze incoming reporting across sectors to spot trends, and quickly share that information with network defenders to warn other potential victims."

The road to enacting the cyber incident reporting legislation wasn't without hitches, and didn't include provisions sought by a variety of outside groups. Easterly had advocated for financial penalties for victims who didn't comply with the reporting mandates, but instead the agency would have subpoena authority to obtain information about incidents.

Industry groups sought a less definitive timeline for reporting incidents, something an earlier House version of the legislation had accommodated, but lawmakers ultimately settled on a Senate proposal for a 72-hour deadline. The Justice Department protested that it wouldn't directly receive joint reports alongside CISA, although the White House ultimately supported the bill, as did others. cyberscoop.com

Retail Responds to Cyber Incident Reporting Bill
Retailers welcome passage of cyberattack reporting bill
The National Retail Federation today welcomed final passage of legislation requiring businesses that own or operate critical infrastructure to report cyberattacks to federal authorities, saying it will help protect resources ranging from the nation's electrical grid to the availability of essential consumer products.

"We appreciate the fact that Congress has taken a major step forward to protect our nation against cyberattacks while still focusing on the most truly critical elements of critical infrastructure," NRF Vice President for Retail Technology and Cybersecurity Christian Beckner said. "Lawmakers have listened to the concerns of retail and other industries. This is a carefully crafted measure that will enhance the quality of cyber threat information that is shared with private industry and accomplishes its goals in a way that is balanced and risk-based. Retailers work every day to protect against cyber threats in coordination with the federal government and through threat-sharing programs such as those run by NRF. This legislation will complement those efforts and ensure that all entities play the appropriate role."

Among other provisions, the bill would require that owners and operators of critical infrastructure report to the federal Cybersecurity and Infrastructure Security Agency within 72 hours if they are experiencing a substantial cyberattack and within 24 hours if they make a ransomware payment. CISA will determine which types of businesses would be required to report depending on considerations such as how broadly an attack would disrupt the economy or impact national security. Information from the reports will be used to improve defenses against cyberattacks and be shared with other cyber-intelligence agencies and cybersecurity experts in private industry.

NRF has led the retail industry's efforts to prevent and respond to cyberattacks for years, bringing top retail cybersecurity experts together in the NRF IT Security Council and sharing information about attacks through the NRF Cyber Risk Exchange. ajot.com

Expert discusses cyber security tips to keep online data safe

Ubisoft confirms 'cyber security incident', resets staff passwords


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11 Million Porch Pirate Victims
Curbing Theft at the End of the Last Mile
E-commerce spiked during the COVID-19 pandemic, and it shows no sign of slowing down. Consumers ordered med­icine, groceries, electronics, and more in record numbers as officials encouraged them to stay at home. Online shopping-especially when done from a mobile device or smartphone-has increased for consumers across the world, according to a September 2021 PricewaterhouseCoopers (PwC) survey.

"Forty-one percent of respondents say they shop daily or weekly via mobile or smartphone, compared with 39 percent six months ago and 12 percent five years ago," PwC reported in its December 2021 Global Consumer Insights Pulse Survey. "Only 6 percentage points separate mobile shopping from in-store shopping."

Packages were left at doorsteps, porches, and mailboxes daily-tempting so-called porch pirates to roam neighborhoods in search of goods to steal.

Package theft has emerged as one of the most common types of crime in the United States. This is not only aggravating for consumers, but it carries legitimate security and risk implications for any business seeking to safeguard the last few feet of its product's journey.

The theft occurs during the trip from the store to the consumer's doorstep, a distance often referred to as the last mile. Package theft is different from mail or cargo theft, however; the author and fellow researchers define it as "taking possession of a package or its contents, outside of a residence or business, where it has been commercially delivered or has been left for commercial pick-up, with intent to deprive the rightful owner of the contents."

While package theft and porch piracy are relatively new terms to the industry's lexicon, their impact on the retail sector is already notable. A 2016 study by smart door lock manufacturer August Homes found that nearly 11 million consumers were victims of package theft. A recent study by SafeWise estimated that 210 million packages were stolen in 2021. Assuming an average value of each package at $25, the impact of porch pirates in the United States in 2021 was more than $500 million.

With the spread of COVID-19, consumer habits dramatically shifted in early 2020-more people were purchasing items online that were then delivered to their homes, as reflected in the SafeWise study. The buy-online boom has somewhat slowed from its peak, yet it remains strong and likely signals a permanent shift in consumer behavior. It also means that, in some cases, the only physical interaction a consumer has with a retailer is at the doorstep.

As a result, there is another shift occurring, where traditional risks from retail shrink within brick-and-mortar stores are increasingly hitting home or arriving at consumers' porches. Porches are no longer solely an extension of a residence-they are now a commercial center, and thieves know it. asisonline.org

Is USPS Connect an e-commerce game-changer?

Postal Service believes nationwide network, access to every mailbox give it advantage over competitors

The Postal Service first began trialing USPS Connect in 2021 in Texas but last month announced it was expanding the program nationwide with a phased rollout that will see it reach every customer the agency serves - which is every address in the U.S. - by the end of this year. freightwaves.com

NC neighbors concerned about Amazon distribution facility


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Boston, MA: Uber driver caught in middle of '$20,000+ crash-and-grab' at Chanel store in Boston
An Uber driver in Massachusetts says the vehicle he uses for work was stolen while he was on the job, and that his car was used to crash into the Chanel store on Newbury Street in Boston during a robbery. Amir Forghany said he was picking up an Uber Eats order at a McDonald's in Somerville early Friday morning, which was going to be his last delivery of the night. Forghany left his 2012 Nissan Altima running while he went inside the restaurant to grab the food order and when he came back outside, his car was gone. Forghany said he filed a police report and then went home to get some sleep. He received a call back from police, who told him that they had found his car, but also noted that it was inside of a store. "'Store? Pal, what do you mean?'" Forghany recalled asking police. "'No, they used it to smash into a store,' and I'm like ... I went from being elated to the opposite." Boston police said the Nissan slammed through the front windows of the Chanel on Newbury. According to investigators, at least two people stole 20 handbags worth thousands of dollars each. wcvb.com

San Antonio, TX: SAPD, Crime Stoppers searching for two suspects who robbed far West Side Home Depot
San Antonio Police need the public's help identifying and locating two suspects they say robbed a Home Depot on the far West Side Wednesday. The incident occurred at The Home Depot located in the 5000 block of W Loop 1604 N. Police said two people picked up a paint sprayer and a nail gun in the store. The pair then walked back through the store and exited on the lumber side entrance. That's when a loss prevention employee attempted to stop the two people. The man attempted to use a stun gun on the loss prevention employee several times before they both fled the scene, police said. ksat.com

Mission City, TX: Family-owned gas station says thieves stole more than 1,000 gallons of diesel fuel
Amid soaring gas prices, a southwest Houston gas station is getting hit hard at the pump but not for the reason you might expect. "The way they did it was very sneaky. They were doing it in front of so many people - so many different customers," Jerry Thayil said. Thayil's family owns the Fuqua Express gas station. He said surveillance video outside of the gas station shows thieves in action. The alleged thieves - he said - hit his Chevron three times last week and tried for a fourth. He began combing through surveillance video and noticed a pattern.He later said he realized that a black SUV was there playing lookout. In all, he says the thieves stole over 1,000 gallons of fuel. abc10.com

Schaumburg, IL: Police investigating theft of $5,000 in fragrances from Schaumburg Ulta store
Schaumburg police are investigating the theft of more than $5,000 in fragrances Tuesday from the Ulta Beauty store at 1470 E. Golf Road. An employee reported that at about 1:30 p.m. Tuesday, a woman and a girl who had been looking at the fragrance selection in the store walked out without paying for items valued at more than $5,000, Schaumburg police Lt. Christy Lindhurst said. dailyherald.com

Bowling Green, KY: Police seeking Rolex watch thief
Police say on Saturday March 5, 2022 two men entered a Bowling Green jewelry store. One began asking about buying merchandise, and wanted to see what they had in the back of the store. While he distracted the employee, the other man opened the back of the display case, and removed a Rolex watch and bracelet. The two men then left the store. wbko.com

Milford, CT: Hudson Valley Man Accused Of Stealing $1K Worth Of Items From Lowe's Store

Former USPS Mail Carrier Pleads Guilty to Stealing $40,000 worth of Sports Trading Cards from the Mail



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Shootings & Deaths

Baltimore, MD: 10 people shot in Baltimore on Saturday, including quadruple shooting that left three dead
Baltimore Police are investigating a shooting that killed three men and injured a fourth in Northwest Baltimore on Saturday night. At approximately 8:20 p.m., police were called to the intersection of Gwynn Oak Avenue and Liberty Heights Avenue in Howard Park. When officers arrived, they saw four men inside a vehicle, all suffering from gunshot wounds. Three of the men were unresponsive and pronounced dead after arriving at the hospital. All three were 25 or 26 years old. The fourth man, who is 73, was transported to the hospital with non-life-threatening injuries. Nearly two dozen evidence-markers dotted the sidewalk across the street from a Shop Rite grocery store. An SUV, still running and with its doors slung open, sat in the middle of Gwynn Oak Avenue. baltimoresun.com

Chicago, IL: 2 killed, 25 others wounded in Chicago shootings over the weekend
The seven were shot at 3:40 p.m. Sunday when a car pulled up as they were standing outside a Little Caesars pizzeria in the 7900 block of South Exchange Avenue, according to Chicago Police. Someone in the car "almost immediately" opened fire. chicago.suntimes.com

North Vancouver, BC, Canada: Police investigating after man was murdered in broad daylight at Southern BC grocery store
Police and the Integrated Homicide Investigation Team are investigating following a murder in broad daylight at a North Vancouver grocery store on Friday. According to the IHIT, the incident occurred at 2:45 pm at the Superstore. Witnesses reported shots fired in the parking lot before the suspect fled. When emergency services arrived on scene, they found a man suffering from gunshot wounds. The man was taken to the hospital, though he later succumbed to his injuries. The victim was identified as 34-year-old Milad Rahimi. He was known to police and the event is believed to be targeted. kamloopsbcnow.com

Raleigh, NC: Man taken to hospital after shooting at McDonald's
A man was taken to a hospital after he was shot at a McDonald's in east Raleigh Sunday evening, police said. The shooting was reported just around 6:20 p.m. at the McDonalds at 1700 Trawick Road, which is at the corner of New Bern Avenue near Interstate 440. Police said that a man suffered "gunshot wounds" during the incident. It's unclear if the shooting happened inside the restaurant or outside. A CBS 17 journalist saw a victim loaded into an ambulance. Crews were performing chest compressions on the victim at the time. Crime scene tape was up around the restaurant and McDonald's workers were being interviewed by police. About a dozen police vehicles were at the scene. cbs17.com

 



Robberies, Incidents & Thefts

Fresno, CA: AutoZone employee stabbed after clash with shoplifting suspects
An off-duty employee was stabbed outside the east-central Fresno store where he works after trying to intervene in a possible shoplifting incident, authorities said late Saturday afternoon. Deputies responded to the stabbing at 3:15 p.m. at the AutoZone on East Clinton Avenue, near Cedar Avenue, Fresno County Sheriff's Sgt Jeff Hooper said. The employee was visiting co-workers and saw what he believed to be a theft in progress. No details were provided on what allegedly had been taken. Two suspects left the store and the man intervened and a fight ensued. The man was stabbed by one of the suspects. The victim, whose identity and age were not released, was taken to Community Regional Medical Center with non-life threatening injuries, Hooper said. fresnobee.com

Oklahoma City, OK: C-Store Burglary suspect surrenders after 9 hour police standoff
Oklahoma City police have a suspect in custody after a nearly 9-hour standoff at an M-Mart convenience store on Saturday. "It was tense, it was tense," said Tahir Yousaf, the store's manager.The incident happened at the M-Mart located near the corner of Interstate 35 and 23rd Street. Yousaf told KFOR he woke up to his security camera's alarm going off, and saw a man ransacking his store. "I saw on my camera that there was some guy going through my store, the cigarettes and stuff," said Yousef. Oklahoma City police say they got to the scene around 3 a.m. The suspect could be seen on security footage trying to escape the store through the ceiling. When his breakout plan didn't work, he refused to surrender. "He was just trying to run around the store and refusing to give up," said Yousaf. Police say around noon, they called in a tactical team who threw tear gas into the store. "The subject very quickly gave himself up," said Amanda Heppler, with the Oklahoma City Police Department. kfor.com

Renton, WA: Walgreens doors destroyed after two suspects try stealing ATM with truck
Walgreens store employees are cleaning up after someone appeared to try stealing an ATM from the store while no one watched over it. Renton police made the scene early Friday morning after the attempted theft in the 3000 block of NE Sunset Blvd. Officials tell KOMO News two suspects in a dark-colored truck backed it into the front doors, destroying the doors and ATM machine inside. The two were apparently trying to steal the ATM but could not get it out before speeding off. Nothing else appeared to have been touched.  wjla.com

Charlotte, NC: Rock Hill Police searching for Armed Robbery suspect in GameStop theft
Rock Hill officers are looking for the person they say robbed an area GameStop with a gun Thursday night. The robbery happened around 9 p.m. at the GameStop on John Ross Parkway. Employees said he went into the store, started to look around, then went to the counter about 15 minutes later. Employees say he presented a handgun while demanding money. He left with an unknown amount of money. wbtv.com

Greenwood Village, CO: Justin White Arrested For Suspected Role In 2019 Heist Of Brink's Truck
The last of the robbery suspects in a 2019 heist of a Brinks Truck has been arrested, according to federal officials in Colorado. The U.S. Attorney's Office for the District of Colorado says Justin White was arrested in New Mexico last week. denver.cbslocal.com

Pensacola, FL: Florida Restaurant Fires all Employees amid Theft accusations
Casks and Flights Wine Tasting Room in Pensacola announced on Facebook they have indeed fired all of their employees. The restaurant claimed the staff was let go under the suspicion of theft from the business over a period of time after it was discovered that certain POS/operating anomalies. On Saturday, March 5 all employee door keys and store cards were collected, and at the time the manager and staff were released for the cause. As of the posting of the Facebook post on March 7, the restaurant has taken legal action and the authorities are now involved in a criminal investigation. whnt.com

Madison, WI: Police say man, woman beaten and robbed at East Washington gas station

Nevada to pay wrongfully convicted man more than $220K; Armed Gas Station robbery in 2005

Everett, WA: Burglar admits to 16 break-ins at restaurants and businesses

San Bernardino County, CA: FedEx employee arrested on suspicion of stealing package containing 10 guns

Roseville, CA: Police increasing patrols at retail centers amid search for smash and grab suspects

 

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Auto - Fresno, CA - Armed Robbery
C-Store - Oklahoma City, OK - Burglary
C-Store - Mt Pleasant, MI - Armed Robbery
C-store - Isabella County, MI - Armed Robbery
C-Store - Glendale, CA - Robbery
Chanel - Boston, MA - Burglary
Dollar General - Hopewell, VA - Armed Robbery
Family Dollar - San Antonio, TX - Robbery
GameStop - Charlotte, NC - Armed Robbery
Gas Station - San Diego, CA - Armed Robbery
Gas Station - Rockmart, GA - Armed Robbery
Gas Station - Rockmart, GA - Armed Robbery
Home Depot - San Antonio, TX - Robbery
Jewelry - Bowling Green, KY - Robbery
Jewelry - Houston, TX _Robbery
Jewelry - Aurora, IL - Robbery
Jewelry - Frisco, TX - Robbery
Jewelry - Tukwila, WA - Robbery
Jewelry - Tampa, FL - Robbery
Jewelry - Knoxville, TN - Robbery
Jewelry - Glendale, AZ - Robbery
Jewelry - Las Vegas, NV - Robbery
Jewelry - Cincinnati, OH - Robbery
Laundry - Dayton, OH - Armed Robbery
Ulta - Schaumburg, IL - Robbery
Walgreens - Renton, WA - Burglary
Walmart - Houston, TX - Robbery
7-Eleven - Santa Barbara County, CA - Robbery

 

Daily Totals:
• 25 robberies
• 3 burglaries
• 0 shootings
• 0 killed



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Lori Bonacci named Retail Loss Prevention Analyst for Canadian Tire


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Loss Prevention Supervisor
Asheville, NC - posted March 10
This position will act as the expert Loss prevention subject matter expert for this building. Loss Prevention Site Lead is to safeguard associates, equipment, and the assets of the organization as well as independently assess the environment, recommend and/or execute appropriate actions in a timely manner to mitigate risks...


Assoc. Manager. Asset Protection
Plano, TX - posted March 10
This role's primary focus will be to serve as the lead for Executive Protection, Major Events Security, and assist with Travel Security programs worldwide. In addition, this position will play a primary role in executing safety, security, and loss prevention programs and policies for all corporate-owned locations...



Area Loss Prevention Manager
Virginia & Maryland - posted March 9
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...




Loss Prevention Security Investigator
San Bernardino, CA - posted March 8
Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...




Regional Fraud Investigator
Dallas, TX - posted March 8
Regional Fraud Investigation Managers are responsible for in total, the receipt of reports of losses of assets, consisting of money and or merchandise causing losses to Signet Jewelers Inc. The position further entails the investigation, determinations of loss causes, individuals responsible for such losses if warranted...



Regional Loss Prevention Manager
Sugar Land, TX - posted March 7
The position will be responsible for: -Internal theft investigations -External theft investigations -Major cash shortage investigations -Fraudulent transaction investigations -Missing inventory investigations -Reviewing stores for physical security improvements -Liaison with local Police Depts. and make court appearances...




Corporate Risk Manager
New Orleans, LA, Memphis, TN, or Jackson, MS - March 9
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...




Loss Prevention Supervisor
West Jefferson, OH - posted March 7
Provides leadership to the LP staff which includes but not limited to performance development, direction on daily duties, and meeting department goals. Supervises Loss Prevention programs and process in the Distribution Center (DC) and partners with DC Management team to ensure physical security, product, equipment and employees meet LP requirements...




Retail Asset Protection Associate
Medford, MA; Brockton, MA; Waterbury, CT;
East Springfield, MA
- posted March 7
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...




Loss Prevention Specialists (Store Detective)
Boston, MA - posted March 7
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates... 




Asset Protection Lead
Brooklyn, NY - posted February 25
You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis)...


Regional Asset Protection & Safety Manager
Chicago, IL - posted February 23
Responsible for ensuring application of EHS, occupational safety, and loss prevention programs and policies at the store, region, and cross-regional levels. Works to ensure education, communication, and understanding of safety and loss prevention policies, including how safety and asset protection contributes to profitability and business success...




Regional Asset Protection Manager
Indiana - posted February 22
This role is to lead the Asset Protection business partner model for the two regions of retail stores and serves as a strategic partner to regional operations leadership. The role is responsible for leading a team of market and store asset protection personnel responsible for ensuring the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink...




Loss Prevention & Safety Business Partner
Sparks, NV - posted February 18
The Loss Prevention and Safety Business Partner (LPSBP) is responsible for effectively delivering on operational objectives and KPI performance across Assets Protection, Associate Safety, Physical Security, and Investigations, in an assigned DC of responsibility, in partnership with the facility leadership and home office team...




 


Loss Prevention Manager
Moonachie, NJ - posted February 16
The Loss Prevention Manager is responsible for supporting the day-to-day operations of our retail locations. This role is responsible for the implementation and coordination of all Loss Prevention best practices. This includes training for store teams to ensure understanding and compliance of physical security, inventory and loss control...
 



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Being too close to the trees to see the forest is an expression that also fits not appreciating the role you play on your own team. With the needs of the day seemingly always taking priority, it's difficult for some to step back and truly see the value you can add to your own team. Realizing it and accepting the responsibility as a team member is half the battle. But doing something with it and truly adding value is what helps the team win the game. Every group, every department is, in fact, a team and every member plays a vital role in the success and the survival of that team. That's why that old expression - One for all and all for one - took such a hold in literature. Because it is that simple. The hard part is taking responsibility for it.


Just a Thought,
Gus

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