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 1/28/22

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Home Depot named Edward "Ted" Decker new CEO & President
Decker joined The Home Depot in 2000 and was named president and COO in October 2020, where he was responsible for global store operations, global supply chain, outside sales and service, real estate, as well as merchandising, marketing and online strategy, serving Pro and DIY customers in stores and online. Previously, Decker served as chief merchant and executive VP of merchandising, where he was responsible for all store and online merchandising departments, merchandising strategy, vendor management and services, and in-store environment. Read more here



Adam Zager promoted to VP, Risk Management for Dollar General
With Dollar General for more than a decade, Adam held roles of increasing responsibility within risk management, most recently serving as Senior Director, Risk Management for nearly a year. Throughout his career with Dollar General, he also served as Director of Risk Management, Senior Risk Manager, Risk Manager, Senior Risk Management Analyst and Risk Management Analyst. Congratulations, Adam!



Jennifer Fletcher promoted to VP, Internal Audit for Dollar General
Jennifer has been with Dollar General for 3 years, starting at the company in 2019. Before her promotion to VP, Internal Audit, she served as Sr. Dir. of Internal Audit. Prior to joining DG, she spent more than 4 years with FCA Fiat Chrylser Automobiles as Head of Purchasing & Supplier Quality Audit. Earlier in her career, she held roles with PwC, General Motors and Ernst & Young, among others. Congratulations, Jennifer!


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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Sensormatic Solutions by Johnson Controls Recognized for Significant Contributions to Sustainable Retail Practices

Sensormatic Solutions earns award from Business Intelligence Group for Sustainability Service of the Year

NEUHAUSEN, Switzerland, January 26, 2022--Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, has been honored for its ongoing commitment to sustainable business practices. Business Intelligence Group named the company's Visual Source Tagging Recirculation program a Sustainability Service of the Year, and the company also earned Supply & Demand Chain Executive's (SDCE) Green Supply Chain Award. Furthermore, Michelle Brown, global retail services lead at Sensormatic Solutions, has been named a SDCE Woman in Supply Chain.

Read more here
 



The U.S. Crime Surge
The Retail Impact


Is There Really a Shoplifting Tsunami?
(Mis)measuring the Shoplifting Crisis

Is there a wave of retail theft? Data tell a more complicated story than the headlines.

For the past 18 months, America has allegedly faced a shoplifting tsunami. Much of the evidence for the shoplifting surge comes from scary but rare anecdotes, backed up by industry statistics based on private data that the public can't double check.

What's the truth of the matter? In short, there are holes in both sides' stories. A closer look at the numbers suggests shoplifting fell in 2020, though it may have risen in 2021. The bigger picture, however, shows a much deeper problem: America isn't experiencing a short-term surge in shoplifting, but a long-run wave, one that has been growing in big cities for over a decade. Addressing that issue should be a top priority for city leaders, who need to keep shopkeepers and residents on their side or risk municipal catastrophe.

What's Wrong with Current Coverage

Video of someone stealing thousands of dollars of merchandise in one go is shocking. But how do we know it is representative of a bigger problem?

The problem is that we have no way of independently assessing their validity: summary statistics, devoid of context, just don't tell us much, especially when presented by interested parties. Firms like CVS and Walgreens could release "shrinkage" data-precise information on how much inventory each store loses to different sources, including shoplifting-but they don't. That not only makes their claims hard to judge, but should cause us to trust them less.

What the Data Show

While most coverage of the shoplifting wave has looked at trends in larceny or burglary more generally, police departments break down information about property offenses, allowing a count of shoplifting offenses. Those data show that in cities that today with more than 500,000 people, the per capita rate of shoplifting offenses peaked at 562 per 100,000 in 1990. It then fell nearly 60 percent to a low of 225 in 2006. But as of 2019, just before the pandemic, it had risen to 379 per 100,000, a 50 percent increase. A similar, albeit less dramatic, pattern obtained in smaller cities.

Why?

There are popular explanations for the recent surge. In San Francisco, one is Proposition 47, the ballot initiative that raised from $450 to $950 the threshold amount after which a theft qualifies as a felony. On the one hand, shoplifting in the city-and in California, in the FBI data, for a year-did spike after the initiative was passed in 2014. On the other, an analysis from the Pew research center found that similar changes to the "felony theft threshold" in other states consistently yielded no change in the larceny theft rate.  Policy in San Francisco also doesn't explain the nationwide increase in urban shoplifting.

Cause, though, is less important than policy response. If the big city shoplifting rate is up 50 percent since its pre-Great Recession low, that should be a call to action for city executives. The dramatic decline in shoplifting, and most criminal offending, since the early 1990s is one of the great civic triumphs of our era. Mayors should be willing to commit law enforcement to swift and certain consequences for serious, big-ticket, or serial shoplifting offenses-if the SFPD isn't clearing shoplifting complaints, it's on London Breed to fix the problem. A failure to do otherwise degrades the quality of life in their city, hurting shopkeepers and residents and threatening America's urban renaissance. thedispatch.com

Progressive LA County DA Could Be Taken Down By Crime Surge
Package thefts and other high-profile crimes threaten to derail the reform-minded Los Angeles County DA
A rash of package thefts from freight trains passing slowly through downtown Los Angeles has raised a fundamental question facing this city and others: how to balance attempts at criminal justice reform with the need for crime prevention.

"What the hell is going on?" asked an exasperated Gov. Gavin Newsom last week when he joined an effort to clear the cargo detritus from the train tracks.

Railroad behemoth Union Pacific, in large part, blames the thefts on Los Angeles County District Attorney George Gascón, a progressive who took office 13 months ago on promises to enact a "more humane" criminal justice system. The company has claimed that despite over 100 arrests, "UP has not been contacted for any court proceedings."

Gascón, however, calls that "misleading," telling CNN, "They did not send 100 cases to us."

Union Pacific points to a controversial order issued in December 2020 by the DA to his staff not to prosecute many misdemeanors including most cases of trespassing. A company executive about a month ago wrote to Gascón, "UP and our goods movement partners strongly urge you to reconsider the policies detailed in Special Directive 20-07."

But Gascón isn't backing down from the mandate -- or from other initiatives that have drawn fierce opposition from within his own ranks, as well as from the community he serves, where organizers are now driving a second attempt to throw him out of office.

Flanked recently by other progressive district attorneys from around the country as he marked his first year in office, Gascón doubled down: "We have set a path for ourselves to turn around the criminal legal system in this country," he said.

Gascón is also now taking some heat for a spate of smash-and-grab robberies in Los Angeles and beyond before Christmas. "He has created this environment where there's no accountability," Siddall said. "Criminals are arrested, and within 24 hours they're back on the street committing crime." cnn.com

Controversial Crime-Tracking App
Crime tracking app Citizen acquires Harbor, a disaster prep app
In the 60 U.S. cities where it operates, Citizen says it delivers over 20 million alerts, sourced from public 911 blotters and verified by staff, each day. Users used to be able to report incidents directly to Citizen, but now its website encourages them to call 911 instead.

Harbor, which raised a $5 million seed round about a year and a half ago, gamifies the process of preparing for crises like fires and earthquakes. The app, which launched in October 2020, asks users to enter their zip code. Then, they're told what disasters are most likely to befall them (which sounds a little terrifying).

"I couldn't be happier for our team to join Citizen and its mission to make your world a safer place," said Dan Kessler, the CEO of harbor, who will join Citizen as Chief Business Officer. "There's so much we will do together to continue building our new technology category around mobile safety."

This acquisition could help Citizen give users ways to stay safe that don't involve anxiety-inducing alerts about nearby incidents. Citizen also recently launched Protect, a $20/month service that lets users contact a Citizen agent if they feel unsafe, but don't want to call 911.

Now with 10 million users, Citizen has been embroiled in various controversies over the years. Starting in 2016, the app - previously called Vigilante - was removed from the App Store for encouraging activities that could lead to risk or physical harm (this iteration of the app suggested that average people should approach the problem of crime "as a group," the company wrote at launch).

The app has also come under fire for offering to pay users $30,000 for information about a suspected arsonist who turned out to be innocent, as well as trying to deploy private security workers to examine the scene of reported crimes. techcrunch.com

Store Associates Call for More Security Amid NYC Theft Surge
Retail workers feel powerless over shoplifting surge exposed by celebrity video
Workers at Upper East Side drug and grocery stores said Wednesday that brazen shoplifters target their stores every day - and they are powerless to stop it. The employees spoke to the Post a day after actor and comedian Michael Rapaport filmed an alleged crook casually strolling out of a Rite Aid at 80th Street and Second Avenue with his loot.

"It happens everywhere around here," said Herman Diaz, an assistant manager at the nearby Morton Williams supermarket on First Avenue and East 81st Street. "They come here, 2 or 3 [shoplifting incidents per day] for meat and beer and Red Bull."

Diaz said he started to see such incidents happening last year. "Every store is losing money because of this," the assistant manager said. "I've never seen that before. It's brazen."

He said police need to be given "more power" in order to stop the thefts. An employee at CVS on First Avenue and 82nd Street said "there are way more [shoplifters] now."

She blamed the uptick on pandemic-fueled unemployment, and said thieves are emboldened because workers aren't allowed to stop them. "We can't even touch them," said the employee, before she was ushered away by her co-workers. "We don't have security here. We should have security. It happens every day." nypost.com

Providence Convenience Stores Are Being Targeted for Robberies


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COVID Update

536.3M Vaccinations Given

US: 74.6M Cases - 902.1K Dead - 45.6M Recovered
Worldwide: 367.3M Cases - 5.6M Dead - 290.5M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 344   Law Enforcement Officer Deaths: 623
*Red indicates change in total deaths


'Encouraging Signs' as COVID Cases Plummet
Omicron loosens its grip, but the pandemic hasn't ended
After a frenetic few weeks when the Omicron variant of the coronavirus seemed to infect everyone, including the vaccinated and boosted, the United States is seeing encouraging signs.

As cases decline in some parts of the country, many have begun to hope that this surge is the last big wave of the virus - that because of its unique characteristics, the Omicron variant will usher Americans out of the pandemic.

What's driving the optimism? The idea is that so many people are gaining immunity through vaccination or infection with Omicron that soon the coronavirus will be unable to find a foothold in our communities, and will disappear from our lives.

"Things are looking good," Dr. Anthony S. Fauci, the Biden administration's top adviser on the pandemic, said on Sunday. "We don't want to get overconfident, but they look like they're going in the right direction right now."

But in interviews with more than a dozen epidemiologists, immunologists and evolutionary biologists, the course of the virus in the United States appeared more complicated - and a bit less rosy. The path to normalcy may be short and direct, the goal just weeks away, and horrific surges may become a thing of the past. Or it may be long and bumpy, pockmarked with outbreaks. nytimes.com

Retail Workers Showing Up with COVID
'Just wear a mask and don't tell anyone': Workplaces are filling up with sick employees
Maria Bernal, an employee at a Jack in the Box in Folsom, Calif., couldn't read the orders popping up on her screen. Her vision was blurry, her hands shook from chills and her head felt heavy.

A pharmacist told her she probably had COVID-19. When she told her boss, the manager told Bernal to keep working.

As the Omicron variant knocked out swaths of the labor force, people in a variety of jobs - fast-food workers, grocery clerks, teachers - say they have been under immense pressure to report to work while feeling sick or having tested positive with the virus.

"A lot of workers feel pressure to come in - a supervisor is leaning on them, saying, 'I really need you today,'" said Kristen Harknett, a professor of social behavioral sciences at UC San Francisco who has polled service sector workers during the pandemic.

Two-thirds of service workers surveyed in the months leading up to the Omicron surge said they did not stay home when they were feeling sick and went to work ill. The numbers highlight the precarious situation for workers without sick leave, Harknett said. They also show the pressure of chronic short staffing, threats from bosses and the possibility of losing pay that also causes people to keep going to work, she said.

Ill workers are serving meals, taking orders and talking to co-workers and customers through cloth or surgical masks that offer less protection and raise the risks for all. latimes.com

Federal Retail Pharmacy Program
Walgreens, CVS Begin Offering Free N95 Masks, With More on the Way

Masks will be distributed at health centers and pharmacies enrolled in the Federal Retail Pharmacy Program

Walgreens and CVS are starting to distribute free N95 masks from the government to area residents Thursday and Friday, while other Illinois stores and pharmacies have already begun. According to CVS Health, some locations expect to receive mask shipments Thursday, with more arriving on a rolling basis as supplies become available.

"Inventory is expected to begin to arrive at these locations as early as Thursday, January 27 and will continue arriving on a rolling basis as additional supply becomes available," the company told NBC 5 in a statement. "Masks are limited to three per person, while supplies last, and signs will be posted to indicate N95 mask availability."

A Walgreens spokesperson said in a statement that first stores will begin offering free N95 masks starting Friday. Like CVS and other pharmacies, Walgreens noted that participating locations will show signage indicating mask availability.

Meijer began handing out free N95 masks to shoppers Monday, becoming one of the first major retail chains to do so as part of a Biden administration initiative. Des-Moines based Hy-Vee, which operates more than a dozen stores in Illinois, said the majority of its locations in the state have received shipments of N95 masks and started distribution. nbcchicago.com

Anti-Vaxxers Harass Restaurant Employees & Customers
A Bunch of Anti-Vaccine Protesters Clashed With DC Restaurant Workers

At multiple businesses, protesters harassed employees, heckled patrons, and refused to leave.

A group of anti-vaxxers walk into a bar, and clashes ensue. That was the punchline in DC a few days ago, as anti-vaccine protesters descended on the National Mall for Sunday's "Defeat the Mandates" rally.

The District's vaccine mandate for bars, restaurants, and other indoor venues went into effect on January 15. It requires patrons age 12 and over to show proof of at least one dose of the Covid vaccine.

At Union Pub, right-wing monitoring organization Patriot Takes shared a video of anti-vaccine protesters doing an alleged "MLK-style sit-in" at the Capitol Hill bar. In the footage, a small group of unmasked protesters heckle patrons and a doorman, calling him a "fascist Nazi" as nearby patrons rush to put on their masks.

Employees at Old Ebbitt Grill by the National Mall were forced to call DC police for assistance after two women entered, refused to wear masks or show proof of vaccination, and declined to leave after being repeatedly asked. washingtonian.com

COVID work rules: A guide for California workers
As omicron ripples across California, workers are learning they've been exposed and coming down with symptoms. What happens next? There are rules employers and workers are supposed to follow to keep workplaces safe and limit the spread of the virus.

Most California workers who are working in person are covered by emergency temporary rules from the Division of Occupational Safety and Health, better known as Cal/OSHA. A subsection of workers, including some in health facilities, correctional facilities, homeless shelters, and drug treatment centers, are protected by different workplace rules.

See all the workplace rules here: mercurynews.com

As COVID-19 cases fall, San Francisco leads way in easing mask rule
Small, vaccinated groups can again forgo masks Feb. 1

Ohio sees 'light at end of the tunnel' amid 25% decrease in COVID hospitalizations

COVID drags down UK retail sales for January

Stellantis pulls COVID-19 vaccine mandate for salaried workers


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Dark Stores - Retail's Future?
New Retail Technology Lights the Way for the Rise of Dark Stores
The growth of e-commerce combined with the COVID-19 pandemic has caused a permanent shift in consumer shopping behavior, leading to a rapid increase in online shopping that is unlikely to reverse. As a result, a new player has emerged, particularly in grocery shopping and traditional retail: dark stores.

Dark stores are springing up everywhere to meet the new consumer needs. This flexible business model caters to customers who prefer to shop from the comfort of their homes.

It Poses a Challenge for Retailers - With some dark stores promising to deliver goods in as quick as 10 minutes, retailers have to figure out how to make this channel profitable and prevent losses that can stem from poorly designed business operations. Dark stores need to operate efficiently to meet the demand for fast delivery and real-time inventory.

Easy Task Management - Dark stores don't serve customers inside the warehouse, but plenty of work still needs to be done on the floor. Management can simplify task allocation and monitoring through a cloud-based solution. Using an app, supervisors can input important tasks and assign them to the right person.

Convenient Communication - Unlike traditional retail or e-commerce, dark store operations don't simply involve a store or a warehouse. So aside from pickers going around the floor preparing orders, expect to have employees on the road for curbside pick-up and home delivery. A one-stop mobile-based solution with video call functionality removes the hassle of looking for a phone number-especially in an emergency.

Outstanding Operations Optimization - Since new retail tech runs on the cloud, the central office can track dark store operations and spot problematic areas. Through auditing and smart analytics, retailers can identify specific challenges and issues they are seeing at each location, adopt newer and better processes, and ensure employees clearly understand them.

Accessible Remote Monitoring - Efficient Performance Standardization - Retail Management Solution Designed for Dark Stores risnews.com

Lowe's Evolution Into 'One-Stop Shop'
Lowe's will open Petco shops inside some stores, as it looks beyond appliances and paint

The addition of pet merchandise is part of Lowe's strategy to become a one-stop shop for everything homeowners may need

Lowe's will soon test a new offering: A Petco shop inside its stores where customers can buy dog food and cat litter, and even visit with a vet, while shopping for paint and other supplies for home projects.

The two retailers announced a deal Thursday to pilot the store-in-store locations. The first one will open near San Antonio in early February, with 14 additional locations planned in Texas, North Carolina and South Carolina by the end of March.

Lowe's and Petco have been pandemic beneficiaries, as Americans took on do-it-yourself projects and adopted pets while spending more time at home. In the coming months, however, the retailers could face a more challenging backdrop if consumers feel squeezed by rising inflation or decide to spend a larger chunk of the budget on vacations and nights out instead of pet accessories and home projects.

The store-in-store will vary in size, but the first location will be about 1,000 square feet and will be placed at the front of the store, said Bill Boltz, Lowe's executive vice president of merchandising. cnbc.com

How McDonald's Beat the Labor Shortage
McDonald's expanded its workforce in 2021, offering better wages and benefits to beat the labor shortage

The total number of staff on McDonald's roster grew during 2021 despite the wider labor shortage.

Fast-food giant McDonald's revealed Thursday that improved employment packages enabled the company to expand its payroll last year despite the tight labor market.

McDonald's finished 2021 with more staff than it had at the start of the year, CEO Chris Kempczinski said on an earnings call Thursday. He attributed the increased staffing levels to higher wages and better benefits. Nearly all its US restaurants are now back to normal opening hours, he added.

A post-lockdown labor shortage devastated much of the restaurant industry in 2021, as record numbers of Americans quit their jobs in search of better wages, benefits, and working conditions. Others returned to education, switched industries, or took early retirement. Many businesses were forced to offer better conditions to staff in order to keep operating.

Some McDonald's franchise owners took more unusual measures to tackle labor shortfalls in 2021, with one calling on 14-year-olds to apply for jobs, another offering iPhones to new hires, and another handing out $50 to anyone who came for an interview. businessinsider.com

Heavy Snow, Hurricane-Strength Winds, Floods & Outages
A nor'easter threatens 75 Million from the Southeast to New England
The path of a weekend nor'easter is becoming clearer as 75 million people from the Southeast to New England may face dangerous heavy snow and winds approaching hurricane intensity with the potential to knock out power, flood coastal areas and severely impair travel, forecasts show.

The storm is due to form Friday off the coast of the Carolinas and rapidly strengthen as it moves north up the East Coast overnight into Saturday.

Blizzard warnings Friday cover 4 million people in coastal areas from Maine to Massachusetts and from New Jersey to Maryland. Whiteout conditions will make travel difficult to impossible, the National Weather Service predicts. At risk of blowing snow due to high winds are Portland, Maine; Boston; Atlantic City, New Jersey; and Ocean City, Maryland. cnn.com

Retail-Driven Recession Coming?
Retail expert warns recession just 'around the corner'

Returns, inflation could lead to a recession, Burt Flickinger said

During an interview on "Mornings with Maria" retail expert Burt Flickinger explained how the increase of items returned at retail stores combined with inflation could potentially lead to a recession in the near future.

BURT FLICKINGER: It is troubling, Maria, because to your point, you've go to 16.6% this year versus the 10.6, the reference the cost of every return is $33 on a $50 item, the profit out of $50 items, only $1. So the retailers are losing a fortune. So that means higher prices and lower standards of living for consumers. And that with the McDonald's news, today is a harbinger of the recession coming more quickly around the corner. foxbusiness.com

U.S. Labor Costs Grew at Fastest Pace in Two Decades
Employers spent 4% more on compensation last year amid tight labor market

A key inflation measure rose the fastest since 1982
A key measure of inflation rose 5.8% between December 2020 and December 2021, the Bureau of Economic Analysis reported Friday. It was the biggest advance since 1982.

Walmart unveils new, upgraded store design

H&M looks beyond pandemic with drive to double sales by 2030

Buzzy beauty brand Glossier just laid off more than 80 employees



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Cybersecurity Budgets & Staffing Increase in 2022: New Report

Ransomware resilience planning tops the list of key initiatives that chief information security officers are tackling this year at consumer-facing companies.

Vienna, VA (January 27, 2022) - The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today released the CISO Benchmark Report, which includes data about budgets, personnel, and organizational priorities from cybersecurity leaders across consumer-facing industries.

The report reveals that 70% of survey respondents expect the 2022 budget for information security to be higher than in 2021, and only 2% expect budgets to be cut. Additionally, 67% of survey respondents expect to see an increase in the number of full-time employees who work in cybersecurity at their company.

The increase in budget and personnel will, in part, go toward supporting key initiatives that CISOs and cybersecurity leaders are planning to implement in order to mitigate security risks. Ransomware resilience planning tops the list of key initiatives, with 69% of survey respondents saying they are working on ransomware resilience projects in 2022.

"The upward trend in both budgets and staff for InfoSec departments demonstrates the critical importance of cybersecurity," said Suzie Squier, president of RH-ISAC. "Companies are making investments in cybersecurity in order to protect their bottom line, and participating as an active member of the RH-ISAC community helps that investment to go even further."

The companies represented in this survey include retail, restaurants, hospitality companies, and consumer packaged goods and reflect more than 304,000 total locations, 2.1 million corporate employees, and $1.3 trillion in annual sales.

A summary version of the CISO Benchmark Report is available here. The full version of the report is available to RH-ISAC members. rhisac.org

Negligent Employees - Malicious Insiders - Outside Hackers
With Cloud the Norm, Insiders Are Everywhere - and Pose Greater Risk

After companies accelerated their adoption of cloud infrastructure, remote workers are now insiders and pose significant risks, and costs, to companies.

Organizations dealing with insider threats spent $15.4 million on average during 2021, a 34% increase from 2020, and required 85 days to contain each incident, according to a survey of 1,000 information technology and security professionals released on Jan. 25.

The survey, conducted by the Ponemon Institute and sponsored by enterprise security firm Proofpoint, documented 6,803 total insider incidents, including those caused by negligent employees, malicious insiders, and the theft of credentials by outside hackers. Because companies have accelerated their move to cloud services in the wake of the pandemic, the theft of credentials has become a more common - and the most expensive - insider threat, nearly doubling in frequency over the previous year.

The move to remote work and cloud services has changed the way that companies have to watch out for insider attacks, says Ryan Kalember, executive vice president of cybersecurity strategy for Proofpoint.

"The relationship with the employer is different, and the set of technical controls you use to identify those incidents are different," he says. "There are no classic insider risk program elements when you are not all going to the same office, and can say, 'Oh, that guy is acting funny.' You can't do that when everyone is meeting over Zoom all day."

Based on a sample of 278 companies, the survey found that the insider attacks cost companies in North America the most, with the average firm in that region paying $17.5 million per year; the financial services industry had the greatest cost, with each company paying $21.3 million on average, according to the report.

Overall, 43% of the cost from insider threats was due to negligent employees, 27% due to malicious insiders, and 30% due to credential theft. The most common insider incident, negligent insiders, accounted for 56% of the incidents but cost the least - about $485,000 - to remediate on average, while the least common type of insider incident, credential theft, which accounted for 18% of incidents, cost the most, at $805,000. darkreading.com

157 Total Ransomware Families - Up 26%
Ransomware families becoming more sophisticated with newer attack methods
Ivanti, Cyber Security Works and Cyware announced a report which identified 32 new ransomware families in 2021, bringing the total to 157 and representing a 26% increase over the previous year.

AdvertisementThe report also found that these ransomware groups are continuing to target unpatched vulnerabilities and weaponize zero-day vulnerabilities in record time to instigate crippling attacks. At the same time, they are broadening their attack spheres and finding newer ways to compromise organizational networks and fearlessly trigger high-impact assaults.

Top observations and trends

Unpatched vulnerabilities remain the most prominent attack vectors exploited by ransomware groups. The analysis uncovered 65 new vulnerabilities tied to ransomware last year, representing a 29% growth compared to the previous year and bringing the total number of vulnerabilities associated with ransomware to 288. Alarmingly, 37% of these newly added vulnerabilities were actively trending on the dark web and repeatedly exploited.

Parallelly, 56% of the 223 older vulnerabilities identified prior to 2021 continued to be actively exploited by ransomware groups. This proves that organizations need to prioritize and patch the weaponized vulnerabilities that ransomware groups are targeting - whether they are newly identified vulnerabilities or older vulnerabilities.

157 ransomware families exploiting 288 vulnerabilities

With 157 ransomware families exploiting 288 vulnerabilities, ransomware groups are poised to wage rampant attacks in the coming years. And according to Coveware, organizations pay an average of $220,298 and suffer 23 days of downtime following a ransomware attack. This calls for an increased emphasis on cyber hygiene. Looking ahead, automating cyber hygiene will become increasingly important, especially as environments continue to get more complicated. helpnetsecurity.com

20% of Workers Fooled by Phishing Attacks
Phishing Simulation Study Shows Why These Attacks Remain Pervasive

E-mail purportedly from human resources convinced more than one-fifth of recipients to click, the majority of whom did so within an hour of receiving the fraudulent message.

A simulated phishing attack against more than 82,000 workers found that e-mails with a personal impact resulted in more clicks and that technical teams - such as IT workers and DevOps teams - clicked just as often and reported suspected phishing attacks less often compared with nontechnical teams

Software-security firm F-Secure worked with four multinational organizations to create campaigns featuring one of four different phishing e-mails: a purported message from human resources, a fake CEO fraud message, a spoofed document-sharing message, and a fake notice of a service failure. On average, 12% of users clicked on the phishing e-mail in their inboxes, but the rate depended significantly on the content.

In addition, the median time to report a suspected phishing attack was 30 minutes - good but somewhat problematic as a quarter of those who clicked on a phishing e-mail did so in the first five minutes, says Matthew Connor, F-Secure's service delivery manager and lead author of the study report.

Fast Phish Reporting Is Key

The lesson is perhaps the the study's most important: Speed is critical, Connor says. One way to improve the reporting rate, and the speed, is to make reporting very simple, such as a click of a button. Two companies that did not have such an easy way to report suspect phishing attacks had an average reporting rate of less than 15%, while a third company that did have a ubiquitous button had a 45% reporting rate.

Because companies need to rely on workers to report phishing as soon as possible, keeping the process as friction-free as possible is important, said Riaan Naude, director of consulting at F-Secure, in a statement announcing the results. darkreading.com

Log4j Proved Public Disclosure Still Helps Attackers

Malware resets Android devices after performing fraudulent wire transfers


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Amazon Spying on Warehouse Workers?
NLRB accuses Amazon of 'threatening, surveilling' warehouse workers
on Staten Island
Federal labor regulators on Thursday accused Amazon of illegally surveilling and threatening workers who are trying to unionize a Staten Island, N.Y., warehouse.

The complaint, first reported by Bloomberg News, marks the National Labor Relations Board's latest brush with the e-commerce giant over questions about its tactics. The NLRB wants to compel Amazon to take certain actions to inform workers of their right to organize, according to Kathy Drew King, a regional director for the agency.

Amazon "repeatedly broke the law by threatening, surveilling, and interrogating their Staten Island warehouse workers who are engaged in a union organizing campaign," King said in a statement.

Amazon spokeswoman Kelly Nantel said the allegations were false, adding without elaboration that "we look forward to showing that through this process."

The complaint comes as a separate, high-stakes unionization effort is playing out in Alabama, where Amazon workers in Bessemer are poised to vote. Workers there overwhelmingly rejected a union last year, but the NLRB called for a revote after finding that Amazon improperly interfered in that election. An NLRB official specifically cited Amazon's efforts to place an unmarked U.S. Postal Service mailbox in front of the warehouse just after voting started, writing that Amazon "essentially [hijacked] the process and gave a strong impression that it controlled the process."

It also coincides with a surge in labor activism across the country; dozens of strikes and strike authorizations have flared up in recent months - including at Kellogg's and John Deere. washingtonpost.com

Paying Amazon Employees to Quit?
Amazon's 'pay-to-quit' program won't cover most US workers this year

And it could be because of staff shortages caused by COVID-19.

Amazon won't be paying most warehouse workers in the US to quit their jobs this year. According to The Information, the e-commerce giant has paused its "pay-to-quit" program for majority of its workers for 2022, and it's unclear if it will be reinstated. The publication has obtained a copy of Amazon's message to its employees, which was then verified by a spokesperson from the company.

Typically, Amazon pays its warehouse workers up to $5,000 to quit their jobs after peak seasons like the holidays as a way to pare down its workforce in the slowdown that follows.

Jeff Bezos also once told shareholders in a newsletter that it's a way to give employees an out if they're no longer happy working for Amazon. The company would usually make "The Offer," as it's also called, towards the end of the first quarter of the year. For 2022, however, it told employees that only workers who graduated from Amazon's Career Choice training program will be eligible for the payout.

They're also only eligible within 90 days after graduating. Amazon pays tuition reimbursements for workers part of the Career Choice program, which expands this January to include GEDs, English as a Second Language (ESL) certificates and bachelor's degrees. It only used to cover certificates for technical skills and associate degrees.

Karen Riley Sawyer, the company's representative, has confirmed the changes to the pay-to-quit program, telling The Information that it's currently only available "to graduates of Career Choice to support their transition to a new career should they choose to leverage their new certifications."

While Sawyer didn't say why the program's scope has been narrowed down, it could be because vaccine mandates and the rising infection rates caused by the spread of the Omicron variant are making it hard for Amazon to find adequate staffing. Earlier this month, Motherboard reported that over 1,800 workers at a single Amazon facility in New York were out on leave due to COVID. A source also told The Information that the warehouse had been facing severe staffing shortages over the past months. engadget.com

Walmart buys into 'super app' services
The retailer's fintech startup said it will buy earned wage access facilitator Even and digital financial services company One Finance to help Walmart sell consumers a financial services 'super app.'

Kroger and Levi Strauss open e-comm fulfillment centers in Kentucky


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Raleigh, NC: 'It does make me angry': Brazen burglary of Raleigh shoe store caught on camera
Most of the shelves are bare right now inside One of One Boutique in Raleigh. The display case is also empty. The owners aren't sure when they'll be able to replace merchandise after a brazen, orchestrated burglary. "As soon as they come in, they go straight for the alarm like they have been in here before," said One of One Owner Terry Mangum. Mangum was at home early Monday morning when he started getting notifications from his security system and began watching in real-time as his store was hit by a group of burglars. The front door was kicked-in and five people quickly filed inside to grab pricey items. Mangum called police and frantically dressed to race to the store, but he couldn't match their speed. The thieves were seen in the storage room stacking in their arms with as many boxes as possible before bolting. "It's hard. It sucks. It does make me angry and if you watch the video, just the way that they stole. They were just taking anything," said Mangum. The Raleigh Police Department is working to arrest the people seen in the surveillance video. According to the police report, $30,000 worth of shoes and clothing were stolen, along with $500. abc11.com

Athens, GA: Same burglar suspected of stealing $26,000 worth of cellphones from 2 stores
Athens-Clarke police detectives are working to identify the person who burglarized two cellphone businesses Wednesday and stole about $26,000 worth of phones. The burglaries of Cell Phone Guy on Oconee Street and Boost Mobile on Hawthorne Avenue occurred about 35 minutes apart, according to police reports. The businesses are about four miles from each other. Police spokesman Geoff Gilland said Thursday that detectives believe the crimes were committed by the same suspect, who may also have committed similar crimes in Gwinnett County.

Police were alerted to the burglaries when a burglar alarm activated about 3:47 a.m. at Cell Phone Guy after the front glass door was shattered. An officer arrived to find the store already looted, but later while on scene with the store manager, he learned another cellphone store had been burglarized in similar fashion on Hawthorne Avenue, according to police. The officer was given a partial list of stolen merchandise at Cell Phone Guy that amounted to 35 phones valued at about $11,120. Officers who arrived at Boost Mobile found a similar situation with the front door shattered along with a door to a back room forced open. After the manager arrived, he estimated that $15,000 worth of phones was taken, but he didn't have an exact amount. news.yahoo.com

Gonzales, LA: Woman accused of stealing $6,300 in goods from beauty store
Authorities with the Gonzales Police Department say they are searching for a woman accused of stealing more than $6,000 worth of merchandise from a beauty supply store. Investigators say Markasha Williams, 20, and two other suspects are wanted for stealing about 66 items from the store. The loss was valued to be about $6,300, according to police. wafb.com

Laredo, TX: Woman shoplifted at Best Buy to later sell items on Facebook
A woman caught shoplifting at Best Buy would sell the stolen merchandise on Facebook, according to Laredo police. Miriam Nalleli Hernandez-Castor, 34, was arrested and charged with theft. Officers responded to a theft report on Monday at the Best Buy on 7905 San Dario Ave. A store employee stated that a family of four -a man, Hernandez and two children- had gone into the store. Then, a female walked to the home theater department. The store employee witnessed the female suspect concealing items in her purse and walking towards the exit without paying for the items. Loss prevention personnel stopped her. She was allegedly found in possession of 11 firesticks valued at $39.99 each and two Chromecast with Google TV valued at $49.99 each. When police arrived, they had Hernandez and her juvenile son detained for the alleged theft. The son stated he had no idea his mother was stealing from Best Buy. Asked if her son was involved in the alleged theft, Hernandez stated that she had acted alone. Further investigation revealed that Hernandez is the suspect in at least four other incidents that occurred at the store. Charges are expected to be filed once the proper paperwork is done, according to court documents. Asked if she was involved in those incidents, she allegedly stated "yes." Most of the stolen merchandise was sold on Facebook's Clasificados under the name of "Pecas Castro," states the arrest affidavit. lmtonline.com

Streetsboro, OH: Duo wanted for stealing $1,500 of merchandise from store

Wauwatosa, WI: Person Steals Over $1K in Home Depot Merchandise



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Shootings & Deaths

Mesquite, TX: Security guard dies following assault at Mesquite gym
A security guard at a gym in Mesquite ended up dead when police say he was attacked while doing his job. Police are not releasing many details about the assault Saturday at the Fitness Connection or what led up to it. That has the family of the victim, 43-year-old Patrick Prejean, concerned. Police say they are waiting for the medical examiner to give them a cause of death. Prejean's family is upset because they aren't being given answers. Mesquite police say a physical altercation happened Saturday inside Fitness Connection on Town East Boulevard. Investigators say the altercation was between Prejean, who was a security guard there, and others in the gym area.

What happened during the fight is unclear, but Prejean was taken to the hospital and pronounced dead.
A purported video of the incident was posted on online showing Prejeans final moments. FOX 4 has seen the video, but we are not showing it. Hall says Prejean had been working security at the gym since last summer. She says many family members found out about his death from the video posted on YouTube.
Fitness Connection released a statement saying, "We strongly condemn all acts of violence in our communities, but especially within the walls of our fitness facilities. We send our deepest condolences to the family of the victim of this needless attack." Fitness Connection says it is cooperating with law enforcement. Investigators say they have identified some people in the video. But at this time, no charges have been filed mainly because the cause of death has not yet been determined. The medical examiner will determine if Prejean was the victim of homicidal violence. fox4news.com

St Louis, MO: Security Guard Fatally Shoots Armed Robber at Nightclub
A shooting following a robbery on the parking lot of a north St. Louis nightclub early Wednesday left one man dead and another wounded. A security guard at the club saw the holdup and opened fire, and the man who died was one of the robbers, police said. City homicide detectives are investigating. The double shooting was about 1 a.m. at Diana's Royal Palace, 4266 Natural Bridge Avenue. The business is in the city's Greater Ville neighborhood. One man died after being shot in the head; another man was hit in the leg and is expected to survive. St. Louis police said the shooting happened on the parking lot. One of the alleged robbers, a man in his 30s, was found on a sidewalk near the club, suffering from a gunshot wound. He was pronounced dead at the scene. Police haven't released his name. stltoday.com

Philadelphia, PA: Update: One suspect has been captured and another is being sought in a fatal shooting at a Delco Wawa
One man has been arrested and another is being sought in connection with a fatal shooting during a botched drug deal outside a Wawa in Delaware County, prosecutors said Wednesday. Zymear Jones, 22, of Wilmington, was arrested Tuesday and charged with homicide, conspiracy, robbery, and related offenses. An arrest warrant has been issued for Jahmier Council, 22, on the same charges for allegedly working with Jones to carry out the killings. Jones remained in custody, denied bail. There was no indication he had hired an attorney. Prosecutors said Jones shot Nasir Allen, 18, and another man on New Year's Day at the Wawa on Market Street in Linwood. inquirer.com

Sarasota, FL: Update: Sarasota Police continuing search for suspect in Grocery store murder
Police are still searching for a suspect in a homicide that happened earlier this month. Investigators say that Johnny D. Evans shot a man to death outside of a grocery store in the 1900-block of Martin Luther King Jr. Way on Jan. 6, 2022. Evans' girlfriend, Tierra Driver, was arrested Jan. 12 and is facing charges of accessory after the fact -- second-degree murder. After the shooting, Driver told police Evans had told her he had an altercation with another man and shot him when Evans believed the victim was pulling a gun. According to a probable cause affidavit, Driver told police Evans left her house that night and had not seen him since.
Detectives now believe Driver drove Evans out of Florida after the shooting. mysuncoast.com

Oklahoma City, OK: OKCPD still investigating shooting of Family Dollar employee
Oklahoma City police are still working to capture the suspect who shot an employee at Family Dollar during an armed robbery. The robbery occurred Monday afternoon at a location near Northeast 58th and Martin Luther King Jr. Avenue. Video footage from inside the store shows the suspect, a masked man in a hoodie, escorting one of the workers to the cash register at gunpoint when the two begin to struggle. Several shell casings were found at the scene. Other employees and customers were in the store when the robbery occurred. The suspect ordered them to the ground as he raided the cash registers. He fled the scene on foot with an undisclosed amount of cash. Oklahoma City Police Department officials said an armed carjacking was reported minutes later, just a short distance away. The suspect is described as a dark-skinned black man who appears to be between 40 and 50 years old. He was wearing glasses, a black mask, a black hoodie and tan-colored pants. Information on the victim's condition has not been provided.  kfor.com

Coatesville, PA: Man Accused Of Shooting Woman Who Accidentally Bumped Into Him At Store
Authorities in Pennsylvania are searching for a man accused of shooting a woman because she accidentally bumped into him at the grocery store. The City of Coatesville Police Department said that the woman who was not identified was shopping at Coatesville Market when bumped into Moenell A. Coleman. The woman apologized, but Coleman became irate and threatened to shoot her. The woman left the store, but Coleman followed her as she drove home. As the woman opened the door to her house, Coleman "fired multiple shots at her standing in the front door." "I heard the shots. It was like ten," neighbor Jordan Mayo told WPVI. "It's crazy out here." One of the bullets grazed the woman's right leg, and her brother, who was inside the house, was also struck by gunfire. She was treated at the scene, while her brother was taken to the hospital for treatment. His condition is unknown as he remains hospitalized. wbznewsradio.iheart.com

Oklahoma executes man for 2001 slayings of 2 hotel workers

 



Robberies, Incidents & Thefts

NYPD Store Takedown
Queens, NY: Two NYPD cops take down shoplifter in wild video at Marshalls store
In what is becoming a rare sight, a would-be shoplifter in New York City was apprehended by police in a store in Queens. Footage posted to Instagram shows 45-year-old Franklin Nunez struggling with two cops from the NYPD as he attempted to make his getaway from Marshall's Department store in Rego Park. Shocked customers took out their phones to capture the drama which was posted to social media on Thursday. A man was stopped by two NYPD officers as he tried to shoplift from a Marshall's store in Queens, New York.

Officers struggled with Franklin Nunez, 45, who attempted to leave with a variety of goods Various items of clothing could be seen lying on the ground along with some of the stores shelving which was knocked over in the melee. Despite there being two police officers on the scene tackling the thief, the pair struggled to contain the man who managed to make his way out out of the door. The two police officers could be heard yelling during the scuffle. According to the Instagram post, Nunez is said to have been able to get away before being caught shortly afterwards after 10 more cops descended on the scene.

Nunez had an outstanding warrant for grand larceny and has 15 prior arrests on charges of burglary and drug possession. He was charged with assault on a police officer and possession of burglar tools. Police were called to the store after a change in police at Marshall stores which instructs staff call to 911 immediately when they spot a shoplifter. Previously, staff were required to wait 30 minutes before summoning law enforcement by which time the perpetrator was long gone. - reversing a previous policy of waiting 30 minutes after the thief made off with the goods. This actions taking during in this incident are in stark contrast to what has gone before in other shoplifting incidents. nypost.com


Renton, WA: Man arrested after Loss Prevention employee Stabbed at Safeway
A 28-year-old man was arrested for allegedly stabbing a loss prevention employee at a Renton Safeway on Thursday evening. Police were called at 5:03 p.m. to the downtown store for the reported stabbing. When officers arrived, they learned that the person responsible for the stabbing was suspected of shoplifting at the store before. A co-worker of the victim told police they followed the alleged assailant after the stabbing. That person was able to show officers the nearby apartment the man entered. The co-worker, who identified the man from previous incidents, told police the man's name, authorities said. Officials said the assailant was also identified by a detective from a previous robbery, which occurred on Jan. 15, 2022. The man surrendered to police after they contacted him at his apartment and was booked into jail, police said. After getting a warrant, police said they recovered evidence from the man's apartment that linked him to both shoplifting incidents.  kiro7.com

Milton, Ontario, Canada: Cellphone Store Employee stabbed during armed robbery, rushed to hospital with serious injuries
Halton Regional Police are investigating a stabbing in Milton Thursday night (Jan. 27) that was the result of an alleged armed robbery that turned violent. The incident at the Freedom Mobile store at the plaza at Laurier Avenue and Ontario Street South occurred just after 7 p.m., according to police. A man working at the store was stabbed during the armed robbery by three suspects, police said. The suspects fled the store, but Halton police made three arrests later Thursday night in Mississauga. thestar.com

Memphis, TN: Man allegedly tried to set store on fire after threatening owner with knife
Memphis Police arrested a 27-year-old man who allegedly tried to set fire to a local store after threatening the owner with a knife. The incident happened Jan. 26, when the owner of the Speedy Corner on Park Avenue called police to report an aggravated assault and attempted arson. According to an affidavit, the owner said a regular customer, identified as Vinswacio Andrews, came into the store and caused a disturbance. According to the affidavit, the owner grabbed a gun and told Andrews to leave. Andrews allegedly pulled a knife and threatened the owner. Andrews then left, took a can of gasoline from his truck, and poured it over the entrance and front walkway, police said. Andrews took out matches and allegedly attempted to burn the building, but a customer in the store saw the incident and intervened. An arson investigator from the Memphis Fire Department was dispatched to the store. Andrews was taken into custody, where he admitted to pulling a knife, making threats and attempting to set the store on fire, police said. fox13memphis.com

Mobile, AL: Dollar General employee accused of helping set up robbery at her store
Mobile Police arrested a woman accused of staging a robbery at the store where she worked. Officers said 25-year-old India Coleman helped set up the robbery at a Dollar General store on Government Boulevard. According to investigators, Coleman played the victim while a teenager and another wanted individual demanded money from the register with a gun. The teen was arrested and taken to the Strickland Youth Center. The other robbery is still on the run. fox10tv.com

Philadelphia, PA: Police warning about rash of armed robberies at fast-food restaurants: 'They appear organized'
Philadelphia police believe a group of young males is responsible for a crime spree targeting fast-food restaurants in the city. Authorities say the five suspects appear to be between 16 and 20 years old. "In many of these robberies, in fact, all of them, they are done like a takeover," said Philadelphia Police Chief Inspector Frank Vanore. "One or two of the individuals either jump the counter or find a way to get back behind the counter. They order the employees, and they move quickly to where the money is kept, whether it's the safe, different registers." Investigators say at least five robberies are believed to be linked to the group. 6abc.com

Los Angeles County, CA: More than 80 pistols and shotguns among items stolen from L.A. freight trains

Las Vegas, NV: Cashier helps catch armed serial robber accused of 8 crimes across Las Vegas


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Boost - Athens, GA - Burglary
C-Store - Abilene, TX - Armed Robbery
C-Store- Greenville County SC - Armed Robbery
C-Store - Springfield, FL - Burglary
Cellphone - Athens, GA - Burglary
Clothing - Raleigh, NC - Burglary
Clothing - Sonora, CA - Burglary
Dollar General - Clearfield, PA - Armed Robbery
Dollar General - Denham Springs, LA - Armed Robbery
Dollar Tree - Livingston Parish, LA - Armed Robbery
Family Dollar - Columbus, OH - Armed Robbery
Grocery - Renton, WA - Armed Robbery (LP Stabbed)
Hardware - Summit County, CO - Burglary
Jewelry - Portland, OR - Burglary
Jewelry - Columbus, OH - Robbery
Jewelry - Auburn, WA - Armed Robbery
Liquor - Chesterfield County, VA - Robbery
Marshalls - Queens, NY - Robbery
Restaurant - Richland, WA - Burglary
Restaurant - Ronkonkoma, NY - Burglary
Restaurant - - Philadelphia, PA - Armed Robbery (Popeyes)
Restaurant - Philadelphia, PA - Armed Robbery (Burger King)
Restaurant - Philadelphia, PA - Armed Robbery (McDonalds)
7-Eleven - Roseville, MI - Burglary

 

Daily Totals:
• 14 robberies
• 10 burglaries
• 0 shootings
• 0 killed


 

Weekly Totals:
• 87 robberies
• 39 burglaries
• 1 shooting
• 1 killed



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Featured Job Spotlights

 

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Asset Protection Specialist
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District Asset Protection Manager
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Region Asset Protection Manager-South Florida Region (Bi-lingual Required)
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Corporate Safety & Security Leader
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Legends


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Safety Director (Retail Background Preferred)
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This role is responsible for developing, implementing, and managing purpose-directed occupational safety and health programs designed to minimize the frequency and severity of customer and associate accidents, while complying with applicable regulatory requirements. This leader is the subject matter expert on all safety matters
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Director, Loss Prevention & Safety
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The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...




Corporate Risk Manager
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Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...



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Education is a broad term usually defined by an individual as a singular focus with an end result that oftentimes stagnates the brain and limits horizons. Reaching milestones is incredibly important, but keeping your curiosity and wonderment is the key to reaching beyond. No singular degree or certification will bring you the success - it merely opens the door to more learning and the realization that if you don't know something, you go find someone who does and learn it from them.


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