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Justin Curtis promoted to Manager, Safety & Loss Control for Goodwill of Central & Northern Arizona

Justin has been with Goodwill of Central & Northern Arizona for more than a year. Before his promotion to Manager, Safety & Loss Control, he served as Risk Management - Safety Administrator. Prior to that, he spent more than a year as Field Safety Coordinator for Alliance Safety. Earlier in his career, he held safety & LP roles with Southland Industries, Xanterra Travel Collection, Coca-Cola, Cabela's and Lowe's. Congratulations, Justin!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


The U.S. Crime Surge
The Retail Impact

Dick's Sporting Goods' Anti-Theft Technology
CSA Q&A: Dick's Sporting Goods cuts theft with surveillance cameras

Faced with shoplifting and other sources of in-store loss, Dick's Sporting Goods has responded with camera monitoring.

Chain Store Age recently spoke with Jih-Hao Cheng, director of loss prevention, Dick’s Sporting Goods, about benefits the country’s largest sporting goods retailer has received since installing the Liveview Technologies surveillance camera platform.

Using the Liveview Technologies Platform, Dick’s is able to set up perimeters on its properties. When someone crosses them, store management gets an alert. The camera units come with technology that can sense motion, as well as provide custom sounds and lighting. Dick’s is able to know who's logging in and viewing any camera in the system in real time, track video searches, and monitor system access.

What types of issues was Dick's Sporting Goods facing with in-store loss and theft?

Like many retailers, we encounter shoplifting and other bad actors in our stores. Our primary focus is making sure that we are providing a safe environment for our associates to work and for our customers to shop.

What made you select Liveview Technologies as an in-store loss prevention solution?

We began a pilot with Liveview in mid-2019. We chose LiveView because they have a great, reliable product, but what impressed us over time was the level of support we received from the Liveview team. They are always readily available to assist and have gone to great lengths to be an excellent solution provider, and we've expanded our work with them as a result.

What benefits does Liveview Technologies provide?

One of the unique advantages of Liveview is its deterrent value. We believe that bad actors are less interested in our store when they see it is well monitored. Also, the cost of using this technology can be less compared to some of the more traditional methods used in this space. Most importantly, we've seen a material positive impact by creating a safer environment for our customers and associates, and supporting law enforcement with the apprehension of bad actors.

Can you share any future plans for the Liveview Technologies solution and/or for loss prevention?

We continue to source and identify strategies and tactics to provide a safer environment for our customers and associates, mitigate losses, and help law enforcement apprehend bad actors. We are constantly measuring the impact of our solutions and thus far, these Liveview units have provided incredible positive insights and impact in our efforts to promote a safe environment in our stores.

More broadly, what advice do you have for retailers facing growing rates of in-store theft?

Continue looking for new, creative and alternative ways to address safety and loss concerns. Develop a strategy to facilitate constant testing and piloting of new solutions, be patient, and be willing to work through it or move in another direction. Finding the right solution provider, such as Liveview, who is willing to work with you is key. chainstoreage.com

Retail Crime Wave is Upending the Industry
From Bullet-Proof Glass to eCommerce Shift, Crime Spree Spawns Rethink on Retail
As much as high-priced luxury goods are a favored target,
the rise in these large-scale, high-profile thefts goes well beyond designer boutiques and high-end stores, and has also seen hits on pharmacies, apparel and even bulk heists of laundry detergent and shampoo from supermarkets.

So prevalent is this spate of theft that
21 CEOs from some of the nation's biggest retailers asked for help from Congress last week to fight a problem they say is both costly and dangerous to customers and employees alike.

"This trend has made retail businesses a target for increasing theft, hurt legitimate businesses who are forced to compete against unscrupulous sellers, and greatly increased consumer exposure to unsafe and dangerous counterfeit products," the group added, while calling for quick passage of legislation to address the problem.

Tough Problem, Tough Solutions

Of course, the fact that this troubling trend is
happening during the critical retail holiday season has only heightened the need for rapid solutions. Where once a family outing to the mall or other retail venue in December would have included a photo on Santa's lap amid holiday muzak and colorful decorations, shoppers in hard-hit areas today are apt to find seasonal displays housed behind bullet-proof glass, or have their browsing being watched-over by armed guards or police - that is, if they decide to go at all.

Is It Even Worth It?

For some retailers, including CVS and Walgreens, the rise in crime in a few of the worst-hit ZIP codes in California or Illinois was greater than the business case for keeping a location open,
causing some stores to simply close their doors.

What's also interesting is the effect that all of this has had on digital sales, or more precisely the corporate and consumer embrace of them. While retail CEOs and trade associations have targeted the proliferation of online black-market resellers as a major reason why mass-shoplifting is rising, the fact that increased digital security fraud and ID verification efforts have made theft on that side comparably small cannot be overlooked.

Add in the general current shortage of individuals looking for (or willing to take) public-facing jobs on the front lines of retail, as well as the ongoing societal comfort and frequency of online shopping, and
the case for safely making sales another way starts to make a lot of sense. pymnts.com

More Coordination Needed to Combat Theft Wave
As Smash-and-Grab Raids Go Viral, the Retail Industry Is Fighting Back
retail crime is running rampant in the run-up to Christmas. As captured on smartphones and closed-circuit video cameras across the U.S. and splashed all over social media, thieves have increasingly taken to smash-and-grab raid tactics. They're looting stores through their windows and brazenly wheeling out shopping carts loaded with stolen goods.

Industry groups have sounded the alarm, saying the thefts are not being carried out by lone actors, but are the handiwork of organized crime rings that pose a major threat to the retail industry and everyday consumers who want to shop in peace.

"Organized retail crime is not something new, but if you think about the things that are stolen and fenced by such groups, usually it's cargo theft or theft from warehouses," Christian Beckner, VP of retail technology and cybersecurity at the National Retail Federation, told PYMNTS in an interview. "
This smash-and-grab trend you've seen in the past couple of months is the latest iteration of that."

The NRF is one of a number of retail industry bodies leading
calls for policymakers to do something. It has recently launched a social media campaign calling for more collaboration and partnership between government, law enforcement and the retail industry, and is looking for immediate action to make the holiday season safer for shoppers.

Beckner said the NRF has put a lot of energy into trying to understand how the criminal gangs operate, including how the stolen goods are moved and where and when they're being resold. At the same time, the
NRF is calling for lawmakers to implement policy reforms in order to help law enforcement go after the ringleaders responsible for the raids.

Its voice is being heard, with various prosecutors and attorneys' general offices signaling that they're about to take a tougher stance on the issue. As Beckner pointed out, California and Illinois have both established organized retail crime task forces to try and tackle the issue before it gets out of hand. Other states, including Arizona, Florida and New Mexico, are trying to emulate that model - but much work remains to be done, Beckner said.

What's urgently needed is more coordination between the various law enforcement agencies responsible for preventing retail crime. Beckner said there's not enough collaboration between Homeland Security Investigations, the FBI Postal Inspection Service, local police departments and other stakeholders.

"You have a number of different federal law enforcement agencies that have some responsibility, but
there is no single agency that is the clear lead to address this," he noted." pymnts.com

Smash and Grab? Don't Come to Arizona
Op-Ed: Arizona's 'Tough-on-Crime' Approach to Retail Theft

Unlike soft-on-crime California, we take retail theft seriously.

Most Americans remember the riots and the looting of summer 2020. While media attention has dwindled on these crimes, looting in major cities has continued-and is escalating this Christmas season.
The center of organized retail theft is the San Francisco Bay Area.

Since 2000, 40 states have increased their theft financial thresholds, including California, where in 2014 voters more than doubled the value of merchandise a defendant could steal before facing a felony charge. The practical effect is that anything up to $950 is fair game, and the incentive for police to act is close to zero. According to a 2020 survey by the National Retail Federation, three of the top 10 cities affected by organized retail crimes are in California.

Studies show as much as $68.9 billion in goods were stolen from retailers in 2019. The economic impact of retail crime is $125.7 billion in lost sales and 658,375 lost jobs. Asset-protection managers believe that such crime will get worse. Organized theft enriches criminal organizations and encourages other types of lawless behavior.

America can't sustain this crime wave, and no one should tolerate it. Yet many justify the lawlessness. During riots in Washington in May 2020, one restaurant owner whose windows were smashed said: "The rage is justified. . . . If I need to suffer some broken property, let's be real, that isn't suffering." In response to California's recent crime explosion, some experts discourage the use of the term "looting," which one described as "a term that we typically use when people of color or urban dwellers are doing something." With attitudes like these, no wonder these crimes continue to soar.

As Arizona's attorney general, I have refused to capitulate to the lawless mob. Our office has provided law-enforcement resources and worked with the state Legislature and the Arizona Retailers Association to establish an Organized Retail Crime Task Force in our office. We are prosecuting those who stole at least 70 ceiling fans worth some $28,000 from various home-improvement stores in Arizona and resold them on Facebook marketplace at a fraction of the retail price. We expect our efforts will deter such theft and hope our task force becomes a model for California and other states. wsj.com

SF Mayor & Broken-Windows Policing?
Refunding the San Francisco Police

Mayor London Breed undergoes a law-and-order conversion.

As crime has risen, the defund-the-police movement has become a political liability even for Democrats in progressive cities. Exhibit A is San Francisco, where Mayor London Breed appears to have had a law-and-order conversion for the ages.

"It's time that the reign of criminals who are destroying our city-it is time for it to come to an end," Ms. Breed said Wednesday in a fiery speech that defied her previous tolerance for growing public disorder in her once charming city. "And it comes to an end when we take the steps to be more aggressive with law enforcement, more aggressive with the changes in our policies, and less tolerant of all the bull- that has destroyed our city."

That's a welcome statement, but it's a reversal for Ms. Breed, who championed sizeable cuts to the police budget in the aftermath of George Floyd's murder. The mayor now says she'll introduce a supplement to the current budget to pay for more policing. She also wants more funding in the next budget for officer overtime and police-academy classes.

Ms. Breed added that one immediate priority is "fixing the lights, adding additional lighting in very dark areas, dealing with broken trash cans and trash all over the neighborhood." She wants to target open-air drug dealing, and she's also coordinating with police and the sheriff's office on a felony warrant sweep.
That sounds suspiciously like broken-windows policing.

What prompted this change of heart? Ms. Breed acknowledged Wednesday that "the fact is things have gotten worse over time."

No kidding. By Dec. 12, San Francisco had 53 homicides this year, up from 48 in all of 2020 and 41 in 2019. Smash-and-grab robbery gangs and shoplifting in the city have become global viral videos, and police data show an 18% increase in larcenies since last year. Homeless camps on the street, drug use, and public disorder are rampant.

Residents are fed up with the lawlessness, and tourists are afraid to visit. San Francisco's radical district attorney, Chesa Boudin, faces a recall election in June. There's a lot of ruin in a city,
but apparently even the progressives in San Francisco may have had enough. wsj.com

Minneapolis mayor vows to bolster police staffing, counter wave of youth-driven robberies, violence

Deputy Chief Amelia Huffman joined Frey at a Thursday news conference.

Minneapolis has identified 39 people under the age of 18 who have three or more arrests, while 29 have five or more, he said. Repeat offenders are responsible for 75% of robbery arrests, including carjackings, and they need to be held accountable, the mayor said.

"Nobody here is suggesting that we're just going to arrest our way out of this problem, but if we fail to couple compassion with accountability - and that goes from the courts to the prosecutors, to police, to politicians - we are resigning ourselves to failed outcomes," he said.

Frey said the city will try to
quickly replace the one-third of officers lost to attrition over the last couple of years. In lieu of a fully staffed Police Department, he said the city will continue to rely on mutual-aid relationships with other law enforcement agencies. We will bring in 190 new officers over the course of 2022, but there's no guarantee that's going to happen," Sautter said.

638 people were shot, which is up 176% from 234 in 2018 - Frey's first year as mayor. startribune.com

Loveland, CO: Experts say smash and grabs are organized retail crimes

Here's what to do if you see organized retail theft happening while shopping



COVID Update

490M Vaccinations Given

US: 51.4M Cases - 824.5K Dead - 40.4M Recovered
Worldwide: 273.3M Cases - 5.3M Dead - 245.5M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 331   Law Enforcement Officer Deaths: 560
*Red indicates change in total deaths

"No Part Of Country is Safe From Omicron"
Scientists Are Racing to Gauge the Threat of Omicron

The variant will spread quickly through the United States, experts say. What happens after that is less certain.

Even as scientists race to understand more about the Omicron variant and the threat it poses, one fact is abundantly clear: It spreads quickly everywhere it lands.

In Britain, officials have estimated that 200,000 people are becoming infected with Omicron every day. In Denmark, Omicron cases are doubling roughly every two days

And early data from the United States suggest that
Americans will not be spared. "No part of the country will be safe from Omicron," said Shweta Bansal, a disease ecologist at Georgetown University.

Delta remains the dominant variant nationally and was driving a surge in cases and hospitalizations even before Omicron emerged. Roughly 120,000 new Covid cases are being reported every day, a 40 percent increase from two weeks ago, although the figures remain below last winter's peak. nytimes.com

Cases & Hospitalizations Surge 40%
Covid-19 'viral blizzard' is about to hit the US, expert says, with 'millions' to be infected soon
coronavirus will hit millions of Americans in a "viral blizzard" within a few weeks as infections from the Omicron variant pile on top of Delta, an expert predicts. Already, hospitalizations are rising as the holiday season gets into full swing. Long lines for Covid-19 testing formed Thursday in metro areas, including New York, Boston and Miami.

The Delta variant remains a problem. And Omicron, with its high transmissibility,
could strike millions more soon, said Michael Osterholm, director of the Center for Infectious Disease Research and Policy at the University of Minnesota. Omicron will cause a serious strain on the health care system as more workers will likely get sick, Osterholm said, even though most cases from Omicron seem to be mild.

With the US averaging 118,717 new Covid-19 cases each day -- 40% higher than a month ago, per Johns Hopkins University data -- some colleges and universities are moving to online classes and exams while multiple Broadway shows are canceling performances and professional sports leagues are postponing games.

Coronavirus hospitalizations continue to climb, having now trended upward for more than two months as hospitals across the country face staffing shortages. According to the US Department of Health and Human Services, 67,306 are hospitalized with Covid-19, 40% higher than a month ago. Beds in intensive care units are 78% full, and one in five of those patients are Covid-19 patients. cnn.com

Officials from Calif. to Washington sound the alarm about the Omicron variant
Spreading rapidly in the United States and other countries

Delta, Omicron could overwhelm hospitals soon
The rapid growth of Omicron is prompting officials to warn that hospitals could easily become overwhelmed, potentially within weeks, as they deal with a combination of the newest variant of the coronavirus along with patients hit by a holiday wave of the Delta strain.

California and the rest of the nation now face a formidable winter. According to the state's COVID forecasting models, there are plausible scenarios in which a winter surge could hit hospitals worse than the summer Delta wave, which strained facilities across swaths of the state.

The combination is "a perfect storm for overwhelming our hospital system that is already strained," said Dr. Regina Chinsio-Kwong, a deputy health officer for Orange County.

So far, the year-end spike in Delta has been nowhere as severe as the rise a year ago.

This December, hospitals are coping with a significant staffing shortage as a number of exhausted employees have left the industry while at the same time demand has risen for non-COVID-related reasons such as the flu and other healthcare needs that were put on hold earlier in the pandemic. latimes.com

Deja Vu: Another COVID Wave Sweeping New York
As Virus Cases Surge, New Yorkers Feel a Familiar Anxiety

Vaccinated residents who had embraced a return to some normalcy are unsettled: "It's scary - it feels like we've been here before."

Holiday plans abruptly reversing, restaurants closing, Broadway shows going dark while, blocks away, long lines form outside testing sites -
it's as if it were 2020 all over again. The startling rise in coronavirus infections has whiplashed New York City and the surrounding region. Once more, most everyone seems to know someone who is infected.

Millions of people who have followed the city's guidelines and received two or even three vaccination shots, who have in recent weeks and months enjoyed a return to many of their old practices - riding the subway, dining indoors, partying with friends - face
an uncertain future.

"It's scary - it feels like we've been here before," said Emma Clippinger, 36, waiting in a long line outside a testing site in Fort Greene, Brooklyn, on Thursday. "It feels like last year, last winter, despite the vaccines and despite the boosters, and it's the same game plan, but it also feels like we get defeated often."

New York City and the surrounding Northeast, the epicenter of the coronavirus's arrival in 2020, is being
buffeted by a new surge in infections that seems poised to disrupt the long awaited return to normalcy. New case reports in New York State have skyrocketed nearly 60 percent in the last two weeks.

"It is clear that the Omicron variant is here in New York City in full force," Mayor Bill de Blasio said on Thursday. nytimes.com

Retail Workers Feel 'Anxious, Overwhelmed, Abused'
What it's really like working in retail during the pandemic

Between the fear of catching Covid and the stress of dealing with irate customers, staff have gone through a year of hell

Retail is already not an easy job, but when you add a highly contagious deadly pandemic and people's lack of care,
it really does take a toll. We started off the year with a sense of "normalcy"; masks weren't required indoors, the virus wasn't in our state and it seemed all other states were doing well too.

Most retail companies got complacent and even lowered some of the restrictions for their stores. In June, cases were going up, and the New South Wales government's lack of immediate action meant that most people went berserk, shopping before stores closed again.

Customers refused to social distance. Many would simply take their masks off to speak to us, and there was massive tension in the air among retail workers, specifically because everything else was closing except shopping centres.

Many of us just accepted the fact that
eventually we were going to get Covid-19, because the safety precautions were just "strongly suggested" and not enforced.

The problem started when the lockdown had no end in sight and customers became agitated. We had customers
yelling at us over the phone and many tried to force their way into the store's front door.

We went to work just convinced we were eventually going to catch it, just like before lockdown. When it was announced that retail could open up again, we had mixed feelings. We were happy because this meant we could visit friends and family, but also we knew that eventually we would probably have to
deal with all the bottled up anger customers had from things they couldn't say or do.

This pandemic made it clear how expendable retail and hospitality workers are, how little our work is appreciated and how much is expected of us. theguardian.com

COVID Surge Could Halt Retail's Comeback
Manhattan's Retail Rebound Threatened by Surge in Covid Cases
retail market shows signs of bouncing back from pandemic lows, but the recent jump in Covid-19 cases threatens to upend that progress.

Retail sales have increased in the past two quarters as more people return to live in the city and tourist traffic grows, according to a report Thursday by the Real Estate Board of New York. That's resulted in more demand for store space, and tenants are agreeing to longer lease terms.

foot traffic is far below pre-pandemic levels. Rents have fallen from a year earlier in the majority of shopping corridors, with areas such as Herald Square and Fifth Avenue showing steep declines in the past six months. The average asking rent in Times Square slipped to its lowest in more than a decade, REBNY said.

sudden surge of Covid-19's omicron variant could erase the recent gains by sending office workers and tourists back home. A failure to contain the virus "would jeopardize the progress already made, in what has turned out to be a marathon rather than a sprint to recovery," the trade group said in the report. bloomberg.com

If Hochul pushes the lockdown panic button, NYC is dead
With daily positivity rates soaring even in the Big Apple, Hochul - untested in high-stakes economic and social governance - will soon come under enormous pressure to lock us down once again.

Simply put, the city's real estate, retail and hospitality industries won't survive even a brief second lockdown. Every landlord and business owner I know tells me the same things: The city's irrepressible, beating heart will be stilled - institutionally and among millions of us who were ready to brave an uncertain, sometimes interrupted future that no one was ready to give up on. nypost.com

Apple gives all staff $1,000 after delaying return-to-office indefinitely

COVID-19 hospitalizations jump in Southern California as Omicron alarms grow

Governor Abbott Says "No" To Vaccine Mandate for Texas National Guard

Omicron Drives Record Daily Covid-19 Case Count in U.K.



UK Retailers Finally Get Tougher Laws Protecting Employees
UK: BRC welcomes next stage in Police, Crime, Sentencing and Courts Bill
The House of Lords has passed the Government's amendment to the Police, Crime, Sentencing and Courts Bill which will see
assaults on retail staff receiving tougher sentences.

The amendment stipulates that the courts must treat assaults committed "
against a person providing a public service, performing a public duty or providing services to the public" can be treated as an aggravating factor.

Industry body the British Retail Consortium (BRC) and its members have been campaigning to raise awareness of this issue for some time and have worked with parliamentarians to shape legislation that would offer better protection in law for retail workers.

The BRC's recent crime survey shows that 455 retail workers are abused or attacked every day at work, and this number has only risen over the past 20 months since staff have had to implement Covid-19 safety measures.

The survey also showed that only 40% of retailers rated the police response to reported incidents as 'good' or 'fair', leading to many incidents not being reported to the police at all.
This amendment is a step in the right direction to making retail workers feel better protected and would-be offenders deterred. brc.org.uk

McD's Former CEO Apologizes - Sexual Relations - Impeding Investigations
- Stock Grants - Destroying Evidence

Ousted McDonald's CEO returns $105M after misconduct

McDonald's fired Easterbrook in 2019 after he acknowledged exchanging videos and text messages in a consensual relationship with an employee.

Former McDonald's CEO Steve Easterbrook has
paid back more than $105 million in equity awards and cash to the burger giant after it learned that he had lied about the extent of his misconduct while he was its top executive.

"During my tenure as CEO, I failed at times to uphold McDonald's values and fulfill certain of my responsibilities as a leader of the company," Easterbrook said in a prepared statement issued Thursday by McDonald's. "I apologize to my former co-workers, the board and the company's franchisees and suppliers for doing so."
McDonald's fired Easterbrook in late 2019 after he acknowledged exchanging videos and text messages in a non-physical, consensual relationship with an employee. At the time of his firing, Easterbrook told the company there were no other similar instances and an inspection of his cell phone seemed to back that up. McDonald's board approved a separation agreement "without cause" that allowed Easterbrook to keep tens of millions in stock-based benefits and other compensation.

in July 2020, the company received an anonymous tip from an employee claiming that Easterbrook had engaged in a sexual relationship with another employee. After an investigation, McDonald's confirmed that relationship as well as two other physical, sexual relationships with employees in the year before it fired its top executive. The company said Easterbrook had removed evidence of those relationships from his phone.

McDonald's board sued Easterbrook in August 2020, saying it wouldn't have terminated him without cause if it had known the extent of his misconduct.
The company sought the return of equity awards granted in 2018 and 2019, since Easterbrook's separation agreement made clear he would forfeit those if the company determined he had engaged in "detrimental conduct."

The settlement announced Thursday holds Easterbrook accountable and affirms the board's decision to pursue the case, McDonald's Chairman Enrique Hernandez Jr. said in a prepared statement.

"The resolution
avoids a protracted court process and allows us to move forward," Hernandez said. whittierdailynews.com

A Sign of the Retail Times - Literally
'All the workers quit' sign on closed Dollar Tree store says
A sign at the Dollar Tree store in St. Francis Monday morning said, "
This Dollar Tree will be closed until further notice. All the workers quit, and we must restaff."

The sign that's now on the Dollar Tree door said it was open from 9 a.m until 6 p.m., but the door was locked. No one answered the phone. Even the FedEx driver couldn't make a delivery.

"Unfortunately, I believe it's going to be happening more," customer Maria Camacho said. Camacho said child care is part of the challenge. She's taking care of her grandchildren so her son can work.

"It's really hard when you can't find good workers nowadays in the stores. Nobody wants to work," Camacho said.

"What existed long before this pandemic still exists today, and that is a shortage of workers in our state and our country," Gov. Tony Evers said. Evers
unveiled a worker creation program Tuesday at Gateway Technical College. The state is partnering with schools around the state to train people to fill jobs. wisn.com

Open-Air Shopping Centers Are Leading Retail Recovery
Grocery stores, curbside pickup boost neighborhood shopping
Landlords filled 17 million square feet of additional real-estate space in open-air shopping centers last quarter, a 49% increase from 2019, according to commercial real-estate services firm CBRE Group Inc. That marks a 10-year high for net absorption, or the total space occupied minus what has been vacated.

These shopping destinations include larger, open-air shopping complexes as well as strip malls, which typically feature an anchor store and several smaller stores or services like pharmacies and fitness studios. Grocery stores are often the anchor and help drive their success, said Brandon Isner, head of Americas retail research at CBRE. wsj.com

Still, investors are recognizing the appeal of grocery-anchored retail. Such shopping centers drew $5 billion in investment activity last quarter, according to CBRE, representing the second-most active quarter in 10 years. wsj.com

Fashionistas bringing some life back to New York retail
The report highlights
improved leasing volume as well as lengthier lease commitments from retailers. While food and beverage tenants are still dominant, international fashion tenants are also becoming more active in Soho and on Madison Avenue, a key step forward from the prior quarter when local service-oriented neighborhoods were the most active.

According to the report, retailers are increasing their activity in response to the energy and activity they see in more areas of the city, as residents, tourists and some office workers return. New Yorkers have been eager to get out and experience all that the city has to offer - evidenced by improvement in foot traffic, Broadway ticket sales and other core metrics.
Manhattan retail sales, for example, increased for two consecutive quarters, reaching $38.3 billion in the third quarter of 2021. rew-online.com

Judge Preliminarily Approves Apple's $30M Bag Check Deal
U.S. District Judge William Alsup said Thursday he'll preliminarily approve a $30 million class settlement resolving claims that Apple shorted California workers for bag check wait times but slammed counsel for including a "clear sailing agreement" under which Apple won't oppose a 25% plaintiff attorney fee award. law360.com

Ahold Delhaize USA opens checkout-free food store in Giant e-commerce hub
Ahold Delhaize USA's Retail Business Services (RBS) arm has opened a checkout-free employee grocery outlet inside the Giant Direct e-commerce fulfillment center (EFC) in Philadelphia.

November brings strongest restaurant sales performance in over a decade

Data Shows CVS Closing 900 Stores Will Bode Well for Customers

Kellogg Co., union reach second tentative agreement

UK: Clothes sales back to pre-Covid levels in November

Quarterly Results

Dardin Restaurants Q2 comp's up 34.4%, sales up 37%

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Victim Impact Statements - Follow-through is the key to success

More than 40% of Victim Impact Statements are never returned by retailers.

Do not lose your restitution opportunities!

It is fair to say that without an organized program for collecting and responding to Victim Impact Statements, most retailers are missing an opportunity to inform jurisdictions of their full loss. Retailers may not be awarded restitution from a loss suffered in their stores, warehouses and/or corporate locations if they do not respond to official requests. Without having a central location for jurisdictions to send Victim Impact Statements, they will most likely be sent to the location where the theft occurred; where they may sit unanswered or worse yet, be discarded. Victim Impact Statements are deadline driven and normally require research and follow through. Each year thousands become stale due to lack of response or are rejected as incomplete. While the basic information may be the same, each jurisdiction has its own set of rules and expectations for completion. Knowing the nuances required by each jurisdiction can make the difference to the restitution awarded.

The Zellman Group has a long-standing relationship with thousands of Courts and Department of Corrections across the country. This relationship ensures smooth communication between all parties. Our centralized process ensures every Victim Impact Statement arrives from the jurisdiction of offense to our firm. Zellman processes all Victim Impact Statements well within deadlines and manages all follow-up. Our process ensures that our retail partners will recover substantially more money with very little expense.

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Retail Employees Affected by Ransomware Attack
Ransomware attack threatens paychecks just before Christmas

For many Americans who are paid biweekly, Dec. 17 is the final payday before Christmas.

A major payroll company has been crippled by ransomware hackers,
leaving some companies around the country scrambling to cover employees' last paychecks before Christmas and many workers wondering if they'll get paid on time.

Kronos, one of the largest workforce management companies in the U.S., was hit with ransomware Saturday, according to the company's public updates page, and announced Monday that its programs that rely on cloud services - which
a number of companies use to pay employees and manage their hours - would be unavailable for "several weeks."

For many Americans who are paid biweekly,
Dec. 17 is the final payday before Christmas.

A spokesperson for Kronos declined to name which ransomware group was responsible, whether the company planned to pay, how much the hackers demanded or to provide a full list of customers that use its cloud services and were affected.

A number of
major companies, including Whole Foods, GameStop and Honda, as well as state and local government agencies like the state of West Virginia and city of Cleveland, rely on Kronos for payroll and scheduling services for their employees.

"Whole Foods has instructed us to use a paper punch sheet to keep track of our hours & our Team Leads have been instructed to hand write the schedule, since the schedule writing system is also down," she said in an email.

Rachel Malish, a spokesperson for Whole Foods, said that the company sent a memo to employees Wednesday that
it had found a way to pay all employees on Friday. GameStop didn't respond to requests for comment. nbcnews.com

Holiday Cybersecurity Warning
CISA, White House urge organizations to get ready for holiday cyberattacks

The US government provided a list of things companies need to do ahead of the Christmas holiday to protect themselves from cyberattacks.

The Cybersecurity and Infrastructure Security Agency and the White House have released warnings to companies and organizations across the country, urging them to be on alert for cyberattacks ahead of the Christmas holiday.

CISA has released
"CISA Insights: Preparing For and Mitigating Potential Cyber Threats" to provide critical infrastructure leaders with steps to proactively strengthen their organization's operational resiliency against sophisticated threat actors.

In a letter sent out on Thursday, White House Deputy National Security Advisor for Cyber and Emerging Technology Anne Neuberger and National Cyber Director Chris Inglis said there are typically breaches around national holidays because
cybercriminals know that security operations centers are often short-staffed.

"There are specific steps that you, as leaders, can initiate now to reduce the risk of your organizations during this time of heightened risk and into the New Year. In many cases, criminals plan and actually begin an intrusion before the holiday itself -- they infiltrate a network and lie in wait for the optimal time to launch an attack.
It is therefore essential that you convene your leadership team now to make your organization a harder target for criminals."

The two urged organizations to make sure all patches are up-to-date, enable logs, back up data, investigate incidents quickly, change passwords, mandate multi-factor authentication, manage IT security schedules and make employees aware of phishing.

CISA's warning focused on critical infrastructure owners and operators, telling them that security personnel coverage needs to be sketched out now in light of the coming Christmas holiday, and
incident response plans need to be updated.

FBI sent out its own notice on Wednesday notifying potential victims of the Log4j vulnerability that they "may be unable to respond to each victim individually, but all information we receive will be useful in countering this threat."

While some cybersecurity experts have said cybercriminal interest in Log4j is waning, Microsoft said nation states and other groups are exploiting the bug, including Chinese government-linked group Hafnium as well as groups from North Korea, Turkey and Iran. zdnet.com

Securing the Remote Workplace
Security priorities are geared toward ongoing remote and hybrid work
Nearly two years into the pandemic, SME IT admins report they're considered an important voice in company operations and
fewer are feeling overwhelmed despite facing continued complexity in managing hybrid-remote work models, a JumpCloud survey reveals.
The report details the ongoing impact of COVID-19, expectations about IT budgets, growing confidence in securing hybrid-remote work, and overall satisfaction within the IT organization. The report represents more than 1,000 IT decision-makers from small and mid-sized enterprises (SMEs) across a variety of industries.

"While millions of organizations have transitioned to hybrid-remote work, these results highlight that IT admins continue to look for ways to improve
the employee experience and make workflows simple and secure," said Tom Bridge, principal product manager at JumpCloud.

IT budget and priorities

Security priorities are geared toward ongoing remote-hybrid work: The top three security priorities are adding layered security for truly secure remote work, making remote work easier for end users, and making remote work easier for admins.

Employees are getting better at following best security practices: In May, 74% said remote work makes it harder for employees to follow good security practices (50% agree; 24% strongly agree). Now, only 59% agree (44.3% agree; 14.2% strongly agree).

SME IT admins security concerns

SMEs are committed to educating employees about security: 82% agree their company regularly communicates best security practices with employees.

Top security concerns have evolved: The top three concerns are software security exploits (37%, a 2% decrease since May), ransomware (35%, a 7% increase since May), and use of unsecured networks (33%, a 4% decrease since May). In May, IT admins' top three concerns were software vulnerabilities (39%), employees using the same username and password across apps (37%), and using an unsecured network (36%). helpnetsecurity.com

Online shopping at risk: Mobile application and API cyber attacks at critical high
Conducted by Forrester Consulting, this survey of online commerce companies evaluates the main impacts that malicious automated traffic have on businesses and their key cybersecurity priorities for the coming year.

Focusing on mobile application and API protection

Two-thirds of respondents report that focusing on mobile application and API protection is a key priority for the next 12 months.

45% of surveyed respondents reported the cost of man-hours spent mitigating threats as the main impact of bot attacks, followed by loss of revenue (41%), and loss of customer trust (39%).

Businesses are prioritizing protection against three types of online fraud: Card fraud, inventory fraud, and account fraud.

Impacts of malicious traffic

As malicious bots leverage scale and automation, they disrupt good customer traffic, diminish customer experience, and commit fraud. Respondents reported that protection from online fraud, particularly in the form of card fraud, inventory fraud, and account fraud, is of critical importance.

Safeguarding CX at all costs

It is a top priority for the surveyed organizations to safeguard user performance and app availability (86%), to provide a top customer experience (CX) and app experience (84%) with bot detection and management that is consistent across mobile apps, websites and APIs (79%), and false-positives identified in real-time (76%).

The survey data is clear: firms have a collective business priority to ensure optimal customer experience, user performance, and a consistent approach, regardless of platform, toward bot management. What's more, they know they cannot handle these automated threats on their own, and predominantly look for the qualities of responsiveness and industry expertise to guide them through their bot management solution. helpnetsecurity.com

'Hacking-for-Hire' Groups
Meta takes down 7 hacking-for-hire operations that targeted 50,000 users
Meta removed seven "surveillance-for-hire" organizations that used Facebook to
target at least 50,000 individuals across 100 countries for surveillance operations, some of which included the deployment of spyware, the company announced in a report Thursday.

The operation marks a major step in efforts by the social media company against a sprawling surveillance industry that Facebook security experts warn is becoming more "democratized" and
easily accessible to spy on not just high-profile targets, but ordinary users.

The company removed hundreds of accounts belonging to firms known as Israeli Cobwebs Technologies, Cognyte, Black Cube, Bluehawk CI, India-based BellTroX, Macedonia-based Cytrox, and an unknown entity in China. Of the seven firms, only Cobwebs and Cognyte did not engage in what it called "exploitation" phase activities, or actually delivering malware to hack victims.

Facebook sent cease and desist letters to the six named companies.

The social media platform has clashed with the growing spyware market for years. Facebook sued notable spyware vendor NSO Group in 2019 for allegedly
using its messaging app WhatsApp to deploy malware used for spying on 1,400 mobile devices. NSO Group has disputed the claims.

Nathaniel Gleicher, head of security policy at Meta, says the latest report aims to highlight how the surveillance industry goes well beyond Israeli-based NSO Group, which is the subject of ongoing scrutiny by the U.S. government, and starts much earlier than attackers deploying spyware onto a target's phone. cyberscoop.com

Over 500,000 users have been infected after downloading app from Google Play


It's All Cyber: Crime in a High Tech World

"There is no element of criminality anymore that isn't cybercrime," said Jeremy Sheridan, assistant director of the Secret Service Office of Investigations.

"Whether it's the opportunity to commit the crime, the methods to execute it, the means to profit from it, it all involves some element of cyber."

Published in the WSJ on 11/16/21







Backlash Against Amazon After Deadly Tornado
Sister of Amazon warehouse worker who died in a tornado says she's furious 'the richest company in the world can't keep their employees safe'

The sister of one of the Amazon warehouse tornado victims said the company failed its employees.

The sister of one of the Amazon workers who was killed when a tornado ripped through a company warehouse in Illinois said Tuesday she was
furious that the trillion-dollar e-commerce giant couldn't keep its employees safe.

"I'm angry," Rachel Cope, the 28-year-old sister of Clayton Cope, 29, told Insider. "
The richest company in the world can't keep their employees safe ... That's just disgusting."

Clayton Cope, a US Navy veteran and maintenance mechanic for Amazon, was one of the six employees killed after a tornado devastated a massive delivery site in Edwardsville, Illinois, on Friday night and caused the roof of the building to collapse.

All Amazon "cared about was making sure that people's Christmas presents got delivered," Rachel Cope said.

Amazon did not immediately respond to a request for comment from Insider on Tuesday but said in a previous statement that management at the Edwardsville facility "acted incredibly quickly" to get workers into a designated ground-level shelter at the site.

A manager who survived the disaster told the Cope family that he saw Clayton "physically helping people get to the shelter" amid a "frantic" situation before the tornado hit, Rachel Cope said.

"My brother was a hero," she said. "He was a really, really, really good guy. He was the kind of guy that would do anything for anybody."

Rachel Cope, who said she previously worked at a nearby Amazon warehouse for over a year, said
the company should have been better prepared. yahoo.com

How to be a Safe Online Shopper
Tips to stay safe while shopping online this holiday season

USA Today reports that online shopping is expected to dominate this holiday shopping season. But how can you buy online and feel fine?

First, update your passwords. Aim for passphrases that include numbers and symbols that you can easily remember. Go mobile. Add your debit and credit cards to your digital wallets to take advantage of their encryption protection.

Before typing in your credit card number, always
verify that checkout is secure by confirming the URL starts with HTTPS. The 'S' is a good indication your data is secure. Sign up for customized transaction alerts. Receive an email or text every time your debit or credit cards are used.

Scammers are also taking advantage by claiming to be from financial institutions, asking for your personal information so they can make sure you are not compromised. In reality, anyone who contacts you directly asking for your information over the phone, via email or via social media is likely not authorized to do so. Hang up. Call your financial institution to confirm if the message was legit.

And financial experts say that during this shopping season, it's smart to
check your accounts daily. wfmz.com

Amazon same-day delivery rolls out in Cincinnati







Seattle, WA: Nearly 3 dozen people arrested in downtown organized retail theft
Seattle police officers arrested 35 people in a downtown organized retail theft operation. Throughout Wednesday, police saw people stealing and walking out of a store on 2nd Avenue with tens of thousands of dollars worth of cutlery, kitchen sets, detergent and several bottles of liquor. Police said officers stopped the suspected thieves and recovered the items. They were given trespassing notices and banned them from returning to the store for a year. Police released the suspects, but one man was booked into the King County jail on a Department of Corrections warrant. The police department said it will continue to work with businesses in the downtown core area about organized theft and to make sure customers are safe during the holiday shopping season. q13fox.com

Providence Man Admits to Defrauding Food Suppliers of $800,000+, Assaulting Federal Officers
- A Providence man arrested nine days after he assaulted and fled federal agents and task force officers as they attempted to arrest him on charges that he
defrauded businesses of more than $800,000, pled guilty in federal court today to charges of wire fraud and assault of a federal officer.

Paul Diogenes, a/k/a Paul Dejullio, 49, admitted to the court that he
created a fictitious catering company, listing his alias as president, to obtain credit from food distributors that he used to purchase more than $831,760 in luxury foods, including hundreds of thousands of dollars' worth of lobster, sea bass, shrimp, scallops, filet, rib eye steak, and wild boar.

Diogenes admitted that he
resold much of the product, in some instances to the same business whose stolen banking information he used to gain credit from the food distributors. In furtherance of the scheme, Diogenes fraudulently claimed that the food he was selling was from a restaurant that he recently closed. justice.gov

Miami, FL: Gun Shop Owner Says Employee Stole $90K Worth Of Assault Weapons
A Miami business owner says some dangerous weapons were taken by someone they thought they could trust. "We have the biggest concern out of everything is that there's 31 different firearms, high caliber in the streets," says Jessica Grande, owner of Big Brothers Pawn and Gun Shop. Grande says her employee was caught on this surveillance video carrying those guns wrapped in a garbage bag and loaded them into the back of a truck outside the store on 26 Avenue and NW 21st Terrace. After realizing guns and even some jewelry were missing, the owner says she texted the employee. "He replied to my text, we didn't get robbed, it was me," says Grande. Grande says despite this happening last month, no arrest has been made. The robbery took a punch to Grande's business, but the bigger concern now is safety.
Fourteen AK-47s, 15 AR-15s and two sniper rifles are gone. newsbreak.com

 Alameda, CA: "At my wits' end": California toy store repeatedly hit by thieves
California toy store owner says she is "at my wits' end" after thieves and robbers have targeted her store multiple times, forcing her to pay tens of thousands of dollars for added security. "We almost went under," Helen Dean, the owner of Toy Safari in Alameda, told NewsNation. "In fact, each of the attacks ... we've had to assess and evaluate and come to a decision and I don't think I could take much more." Toy Safari has been hit three times, with Legos and Pokemon cards the primary target. "I think that toy stores are notoriously accessible and easygoing and friendly and therefore vulnerable," Dean said. fox5sandiego.com

Mohegan Lake, NY: Former highway superintendent pleads guilty to stealing thousands in merchandise from Home Depot
A Yorktown businessman and his accomplice pleaded guilty to stealing thousands of dollars' worth of merchandise from a Home Depot in Mohegan Lake. Police say
Eric DiBartolo, 59, of Yorktown, was accused of bringing merchandise to the checkout and was not charged for many of his items. He pleaded guilty to petit larceny while 59-year-old Tyrone Bass, of Cortlandt, a cashier, pleaded guilty to criminal possession of stolen property. As part of their sentence, both men must perform 50 hours of community service and are banned from all Home Depot locations. DiBartolo, a former Yorktown highway superintendent, also paid nearly $15,000 for the items stolen from the store. brooklyn.news12.com

San Mateo, CA: Trio arrested in connection with retail theft at Old Navy
Police have arrested three young women suspected of burglary from a store in the Hillsdale Shopping Center. San Mateo police said officers responded to a 4:50 p.m. report of a theft from the Old Navy store at 49 W. Hillsdale Boulevard. They quickly spotted a vehicle matching the description of the suspects' car on East Hillsdale Boulevard and performed a traffic stop. A search of the vehicle found shopping bags filled with Old Navy merchandise.

Strongsville, OH: Man caught on video hitting Ulta and Best Buy for thousands in merchandise
A man was caught on camera shoplifting from an Ultra cosmetics store and Best Buy in separate incidents days apart. Multiple cameras in both places caught him red-handed, first stealing a more than $2,000 camera by swiping it right off an unattended register then running through the parking lot to his car.

San Antonio, TX: Man caught stealing thousands of dollars' worth of copper wire from Lowe's

St. Marys, PA: Man accused of stealing more than $3,000 in items from Walmart

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Shootings & Deaths

Bridgeport, CT: Suspect arrested after killing man in Sammy's Grocery & Dollar Store
An unidentified individual has been arrested after he allegedly shot and killed a city resident in a local store Thursday night, robbing him after he was dead, according to police. Police identified the victim Friday as 23-year-old Clinton Taylor, who lived on West Avenue. He was fatally shot in Sammy's Grocery & Dollar Store at 500 Park Ave. around 9:15 p.m., police said. Officers responded to a call about a person shot in the store and arrived to find Taylor dead from multiple gunshot wounds. Within minutes, an officer found the alleged suspect about a block away. He was taken into custody after a foot pursuit with officers, police said. Police said the man broke his leg as he tried to flee and was taken to Bridgeport Hospital for treatment. A gun, which police said is believed to be the weapon used to kill Taylor, was recovered by officers nearby. Police said security camera footage from the store captured the shooting and shows the alleged suspect rob the victim of money after he was shot.
The alleged shooter refused to provide authorities with his name or any personal information, police said, adding that the individual would only say he is "Lucifer." Once the individual is released from the hospital, police said, he will be taken to police headquarters and charged with murder, felony murder and first-degree robbery. ctpost.com

Queens, NY: Off-Duty NYPD Officer Wounded in Shootout with Robbery Crew, 1 suspect killed
An off-duty NYPD lieutenant leaving a Queens nightclub was wounded in a shootout with a crew of robbers, police said. One crook was fatally shot in the head by the cop outside La Boom on Northern Blvd. near 57th St. in Woodside about 3:10 a.m. The lieutenant was hit in the torso and leg and is in critical but stable condition at Elmhurst Hospital. He was conscious and alert, and the wounds are not believed to be life-threatening, police sources said. The shot mugger was taken to the same hospital, where he died. His gun was recovered at the scene, the sources said. The other crooks scattered and have not been caught. The NYPD is offering a $10,000 reward for their arrests. Clubgoer Clarissa Ramos was watching rapper Myke Towers perform inside the club when the shooting happened outside.

Salt Lake City, UT: Tip leads Salt Lake City detectives to arrest downtown fatal shooting suspect in Oregon
Salt Lake City police detectives on Wednesday apprehended a person in Oregon accused of fatally shooting a 32-year-old man Friday at a downtown gas station. Homicide detectives coordinated with Oregon authorities to arrest the individual on unrelated charges, police said. Investigators learned the person's name and location through a tip. The shooting happened outside a Maverik convenience store at 310 South 900 East. Officers responded around 1 a.m. Friday. The man shot, later identified as Christopher James Taylor, died at the scene despite lifesaving efforts by witnesses and first responders.

Columbus, OH: Father of 4 gunned down in his car, parked next to gas pumps at convenience store
The Columbus Division of Police searching for leads after a man was shot to death Tuesday night inside his car while parked next to gas pumps at a Southeast Columbus convenience store. "With the amount of shots fired, someone had to see something," said Sgt. James Fuqua, with The Columbus Division of Police. Timothy Wash, 25, was discovered shot in his car around 9:00 p.m. in the parking lot of United Dairy Farmers at 2660 Noe-Bixby Rd.

Philadelphia, PA: Robbery suspect fired at store employees who followed him
Authorities are searching for an armed robbery suspect who police say fired at employees who followed him when he left the market with over $1k. Investigators say on Oct. 17 the suspect robbed the Twin Grocery store on the 7500 block of Haverford Avenue armed with a semi-automatic handgun. Several store employees followed the suspect when he left the store and police say the man fired multiple times at them. He was last seen driving away in a silver four-door sedan. 

Philadelphia, PA: Teen, 14, shoots robber in face for attempting to steal from his family's pizzeria
A 14-year-old boy has shot a robber in the face after he attempted to steal from his family's pizzeria. The incident took place earlier this month on December 9, at around 10pm, when a masked would-be robber entered Bold Pizza in Philadelphia, USA, after having reportedly robbed a nearby CVS pharmacy. He proceeded to demand the clerk - the boy's mother - hand him the money from the cash register, to which she said that she couldn't because she needed a code to open the register. The robber then reached over the counter and tussled with the woman who was holding on to the register.

Dramatic surveillance footage from inside the store showed the teenager then pulling out a handgun and shooting the masked man in the face as he tried to steal cash from the register. Sources told NBC Philadelphia that the boy grabbed the gun from underneath the counter and struggled with its holster before opening fire. On the video footage however, it is unclear whether the 14-year-old grabbed the weapon from under the counter or whether he already had it on his person. Police officers were quickly called to the scene and they followed a trail of blood that led them to a nearby subway station, where they found the suspect, before quickly rushing him to hospital where he is being treated in critical condition. dailystar.co.uk


Robberies, Incidents & Thefts

Miami, FL: Second Suspect Arrested in the October Aventura Mall Ambush
A man accused of robbing a couple at gunpoint at Aventura Mall back in October has been arrested, and police said he's responsible for a crime spree that stretches across multiple South Florida counties. Andrew Mitchell, 22, is accused of following a couple who had just had dinner and were walking out of the Aventura Mall on Oct. 24. Detectives said Mitchell followed the couple through the mall for two hours and then to their car in the parking garage where he pulled a gun on them. Surveillance video showed the couple walking with their dog in a stroller."Give me all of your jewelry or I'll kill you," Mitchell allegedly told the couple. Mitchell robbed them at gunpoint, according to police, taking one of the victims' 9mm Cuban link necklace valued at about $9,000. Following a struggle, the victims were able to run away and call 911 for help.
According to the Broward County Sheriff's Office Burglary Apprehension Team, Mitchell is also responsible for 16 burglaries at businesses in Miami-Dade, Broward, Palm Beach and Brevard counties. nbcmiami.com

Chicago, IL: Importer Says Mattresses Found In Seized Haul Of Stolen Merchandise Belong To Him, But He's Having Lots Of Trouble Getting Them Back
Numerous stolen containers filled with boxes of merchandise were recently found by investigators, and one business owner believes some of the stolen goods they found belong to him. As CBS 2 Investigator Megan Hickey reported, importer Ravi Kapoor is positive that he has located his stolen mattresses among the merchandise in the containers. But if he's right, no one is telling him - and actually getting the mattresses back has proven to be much easier said than done. Kapoor, of Prag International, is an importer and wholesaler of a wide range of items that he ships in from India and China. One of his most popular sellers is a foldable mattress he invented - which he said would not be found anywhere else. "It's one-of-a-kind," Kapoor said. But recently, supply chain issues have made getting his in-demand mattresses to the Midwest more difficult. "From India, it used to be about 30 days, but now it's three months to get it," Kapoor said, "and China is totally blocked." Making things even worse, on Nov. 11, an entire shipping container filled with 228 of the mattresses was stolen from a shipping yard in Bensenville.

Thus, Kapoor is out about $50,000. And he didn't hear any update until he was watching the news on Friday, Dec. 3. That day, Attorney General Kwame Raoul showed off the bust made by his Organized Retail Crime Task Force - which included piles of stolen goods discovered at several storage units in Chicago.

Clearly pictured in the haul are what look like they have to be Kapoor's stolen mattresses. "This strap is mine, this design is mine, even this label is mine," Kapoor said as he looked at a photo. That was nearly two weeks ago - and even though he saw the mattresses on TV, Kapoor has not actually seen them himself. We tried to connect him with Chicago and Bensenville police. Both agencies said they could not help. Finally, we helped connect him to the Attorney General's office, which is supposed to follow up next week. "Finally, we approach CBS - and they help us," Kapoor said. "This happened the first time to us. To get our stuff back is really hard, so I hope in the future, we'd know how to approach." Kapoor said he is speaking out because he hopes the process for future victims reclaiming their belongings is more streamlined than what he's experienced.

Oklahoma City, OK: Police release Surveillance Video of Armed Robbery of Ulta Store at Belle Isle

Columbus, OH: 3 CVS robbery suspects in custody after 2-county chase

Houston, TX: Reward offered for information on Target purse snatchers

Lemon Township, OH: Good Samaritan honored for stopping robbery suspect at Ohio grocery store

Beaufort, SC: Surveillance video of robbery of Salvation Army Red Kettle, Suspect arrested




Art - Berea, OH - Robbery
Best Buy - Strongsville, OH - Robbery
CVS - Columbus, OH - Robbery
Grocery - Bridgeport, CT - Armed Robbery (customer killed)
Grocery - Philadelphia, PA - Armed Robbery
Guns - Miami, FL - Burglary
Jewelry - Elizabeth, NJ - Robbery
Jewelry - North Charleston, SC - Robbery
Jewelry - Texas City, TX - Robbery
Jewelry - Altoona, PA - Robbery
Jewelry - San Antonio, TX - Robbery
Jewelry - Canoga Park, CA - Robbery
Jewelry - Pleasant Prairie, WI - Burglary
Jewelry - McDonough, GA - Burglary
Liquor - Elkhart, IN - Burglary
Pawn - Manchester, NH - Burglary
Restaurant - Valdosta, GA - Armed Robbery
Restaurant - Chicago, IL - Burglary
Toys - Alameda, CA - Burglary
Ulta - Strongsville, OH - Robbery
Ulta - Oklahoma City, OK - Armed Robbery


Daily Totals:
• 14 robberies
• 7 burglaries
• 1 shooting
• 1 killed


Weekly Totals:
• 85 robberies
• 46 burglaries
• 7 shootings
• 6 killed

Click to enlarge map






Michael Mulholland, CPCI promoted to District Loss Prevention Supervisor for TJX Companies

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Featured Job Spotlights


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Refer the Best & Build the Best

Corporate Safety & Security Leader
San Francisco, CA - posted December 15
RH is seeking a Corporate Safety & Security Leader. The role will lead a team of Safety & Security Associates on our Corporate Campus in Corte Madera, CA. The Leader acts as the key point of contact for safety and security incidents including identifying, investigating, mitigating, and managing risks...


Regional Loss Prevention and Safety Specialist
New York, NY - posted November 29
You will act as a coach, trainer, mentor, and enforcer to support the risk management program at Legends. Responsibilities can include, but are not limited to: Identify, develop, and implement improved loss prevention and safety measurements with risk management team; Conduct internal audits that have a focus on loss prevention, personal safety, and food safety, and help the team to effectively execute against company standards and requirements

Asset Protection Manager
Philadelphia, PA - posted November 5
As an Asset Protection Manager II you will be responsible for one of our highest shortage locations with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume or significant Shortage risk. You will be the subject matter expert on Asset Protection and Shortage Reduction Strategies within your location...

Safety Director (Retail Background Preferred)
Jacksonville, FL - posted November 3
This role is responsible for developing, implementing, and managing purpose-directed occupational safety and health programs designed to minimize the frequency and severity of customer and associate accidents, while complying with applicable regulatory requirements. This leader is the subject matter expert on all safety matters

Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...

Corporate Risk Manager
Hayward/LA, CA - posted October 5
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...

Regional Loss Prevention Manager
Houston, TX (Remote Opportunity) - posted October 14
The position will be responsible for: Internal theft investigations; External theft investigations; Major cash shortage investigations; Fraudulent transaction investigations; Missing inventory investigations; Reviewing stores for physical security improvements


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"Something just told me it was the wrong thing to do -- it didn't feel right -- I didn't have a good feeling about it." The subconscious is a very strong silent partner we all have and oftentimes it speaks to us in these phrases. The problem becomes when we over-think things and muffle the most powerful partner we have -- our own minds. Or we allow our closest confidant, our closest friend, or even at times our mentor to change or alter our true feelings. Coming to the right decision with any big issue is difficult and certainly we need the input of our trusted inner circle, and our spouse, but at the end of the day you're the one living with the consequence of your decision and you alone are responsible for it. When the bird on your shoulder is talking, make sure you listen because most mistakes are made when that voice has been muffled.

Just a Thought,

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