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Andrew Kouimanis joins Auror as VP of Partnerships & Innovation

Auror's leadership team continues to attract top talent from around the globe, as Andrew Kouimanis joins as the new Vice President of Partnerships and Innovation. Andrew is a highly experienced and respected global AP/LP professional. He has 20 years' experience in the industry, most recently as the Head of Corporate Safety & Risk at Coles Group, one of Australia's largest retailers.

So Andrew, why Auror?

I'm delighted to be working with a high-performing team at Auror that has already achieved so much around the world. But as always, there is more to do and I look forward to sharing my learnings and experiences when it comes to disrupting traditional retail case management and combating Organized Retail Crime. I also look forward to driving industry-wide change, making it safer and more secure for retail team members in their workplace

What do you see as some of the biggest challenges facing AP/LP?

The ability to focus on what matters the most. AP/LP Leaders often have plans that they're being dragged away from because of crises or security incidents - perhaps even global pandemics!

See the full article on Auror's website including Andrew's thoughts on Leading With Empathy.


 

 



 




Appriss Retail Named a Leader by RIS News

Annual Ranking Pegs Appriss Retail in the "Top 20" of All Retail Solution Providers

Appriss Retail, an industry leader in retail customer experience solutions, today announced that the company has been named a leader by RIS News as a part of the publication's LeaderBoard 2022 study. The RIS News LeaderBoard is one of the retail industry's most prestigious benchmark reports - ranking retail technology companies on customer satisfaction, performance, and value. Appriss Retail ranked fourteenth on the main LeaderBoard and was listed as one of the top solution providers in 29 of 50 categories.

Read more here
 



The U.S. Crime Surge
The Retail Impact


Home Depot Bolstering Store Security Nationwide
Home Depot says stores are getting hit by organized criminals
Atlanta-based Home Depot said it is
stepping up security at stores in Georgia and across the country after a rash of retail thefts by organized criminals.

"You know, people walking out with shopping carts full of products and quickly
reselling that on online marketplaces, that's typically what you would see," said Mike Combs, director of organized retail crime investigations for The Home Depot.

Combs said with more people shopping online during the pandemic,
retail criminals seized a new opportunity by stealing merchandise, sometimes in bulk, and then selling it through online platforms such as Amazon, Letgo and Facebook Marketplace.

"Sadly, it's not just online marketplaces that are driving this, but the drug addiction problem we have in this country," Combs said. "Some individuals are targeted by these criminal networks to go steal for them."

Almost $70 billion was stolen from retailers through organized crime in 2020. This year's total likely will exceed that figure according to Chris Carr, Georgia's attorney general. Carr said
proceeds from retail theft help fund other crimes.

"Interpol will tell you organized retail crime has a number of criminal elements-human trafficking, drug trafficking, corruption, bribery, you name it," Carr said.

Many people
unwittingly buy stolen goods online, but police said there are red flags that should make consumers suspicious, such as a heavily discounted price for newly packaged merchandise.

Congress is considering a law to crack down on the sale of stolen goods online.
The Informed Consumers Act would require online marketplaces such as Amazon, to get a government ID and perhaps other information. The reseller would then be required to disclose to the consumer the seller's name, business address and email address.

Amazon opposes the idea, saying it would create unnecessary red tape for honest entrepreneurs. The company also said it already has robust practices to vet prospective sellers and stop bad actors. wsbtv.com

Retailers Continue to Push Congress & AGs Over Crime Surge
CVS CEO Karen Lynch says smash-and-grab robberies fueled by online marketplaces

CVS Chief Executive Karen Lynch said the drugstore chain is pushing Congress and attorneys general to fight smash-and-grab crimes.

CVS Health Chief Executive Karen Lynch said Thursday that the drugstore chain is
working with attorneys general and pushing Congress to help end a spree of smash-and-grab robberies.

On CNBC's "Power Lunch," she said the company has noticed the uptick in organized crime, though it has had a minimal effect on CVS' bottom line. She said the
theft is fueled by online marketplaces, where people can anonymously sell and profit from stolen goods.

"
They're criminals, and it is impacting our stores," she said. "What they're doing is they're taking our products off the shelf and they're putting them online and we need to go after that."

Major retailers, including Target, Home Depot and Autozone, have also called on national leaders to fight sales of stolen or counterfeit goods online. A group of them, including CVS, signed a letter of support for legislation that would require verification of third-party sellers on online retail marketplaces.

Other retail chiefs, including
Best Buy CEO Corie Barry, have also spoken up about the prevalence of the organized crimes. In a CNBC interview, she said some thieves have bought crowbars or guns to stores as they steal consumer electronics from shelves. She said the crimes could hurt recruitment and retention of employees in an already tight labor market.

Best Buy said it is
locking up some merchandise, working with retail trade groups and hiring security guards at some stores. At some of CVS stores, goods are under lock and key and need to be unlocked by an employee. cnbc.com

Law Enforcement Urges Biden to Play Bigger Role in Stopping Theft Surge
Sheriffs group rebuts White House claim it is helping combat surge in retail thefts

Psaki said that the White House was taking action to address the growing of problem of retail theft

The National Sheriffs Association fired back at White House Press Secretary Jen Psaski's claim that the
Biden administration is working with local law enforcement to help curb retail theft.

"Several of the national trade groups representing local law enforcement have formed their own working group to coordinate a better localized response to the latest crime trend," the group said in a statement Wednesday. "This group aggressively sought federal law enforcement resources to assist in this effort. Thus far...
we are unaware of any planned, orchestrated, or cohesive response by the federal government."

The statement comes after Psaki said during Tuesday's press briefing that the
White House was taking action to address the growing of problem of retail theft with federal support to local law enforcement, saying "DOJ, FBI, and federal law enforcement have been in contact where retail thefts have happened to offer assistance in investigations. And in Los Angeles where we've seen a rash of break-ins, the FBI is providing assistance to a multi-jurisdictional task force led by LAPD and LA Sheriff's Department to go after the criminal groups who are behind many of these incidents."

But the NSA argues that
California law enforcement officials "tell us they have seen zero federal resources, and even the FBI says they haven't done anything more. And Chicago is working this with the state alone. Zero new fed help."

Psaki said that the White House has taken note of the trend, saying that it is a "serious concern" of President Biden's while citing that
the administration has "provided financial assistance to get money to hire 50 more police officers through the COPS program that the president has championed in places like San Francisco and an additional 20 officers in Los Angeles."

"
Those dollars are droplets in the boiling ocean. 50 officers in LA and 20 in San Francisco: net that is less than 1/10th of 1% of their respective manpower needs," the NSA said in response to Psaki's comments. foxnews.com

Is the San Francisco Crime Crackdown Working?
SFPD Reports Decrease in Crimes Since Beefing Up Patrols Around Union Square
Weeks after San Francisco leaders
promised to step up law enforcement in the Union Square area following a brazen smash and grab at Louis Vuitton, NBC Bay Area has learned how effective those efforts have been.

According to SFPD, holiday related retail crime in the Central Station police district, which includes Union Square, North Beach and Chinatown, is down from the 16-day period in which police beefed up patrols.

The department breaks down crimes into three categories: assaults, burglaries and larceny and theft. Activity in all three categories in the three neighborhoods fell, according to SFPD data, with
assaults down 67%, from 3 to 1; burglaries down 91% from 11 to 1; and larceny and theft down 82% from 67 to 12.

That brings
total crimes down by 82%, a decrease that includes vehicle thefts and robberies, police said. Chief Bill Scott was optimistic about the numbers.

"We're going to keep this deployment through the holiday season, through Christmas and New Year's," he said. "Then we'll have an increase in deployment from what it used to be; I can't guarantee it will be at this level. ... We'll reassess because we do have an entire city to police."

Marc Capalbo with Gump's in San Francisco said he thinks
the police presence is having a positive effect and sees the commitment. nbcsandiego.com

Security Officer Deaths in 2021
80 Security Officers Dead From Gunfire This Year
Year after year,
most security officers on the job are killed by gunfire, not in car accidents, training incidents, or other workplace hazards. Tragically, this year, that fact is true again.

Eighty, private security officers, including three commissioned, special police officers have been murdered as of December 8th. Of those, ninety two percent have died of gunfire.

More than one hundred other security personnel have died this year from the Coronavirus. These numbers, though shocking, are not the whole story. Many security officer deaths never make national media headlines, let alone, a few lines in their local newspaper or a twenty second soundbite on their hometown evening news.

Nationally, there is no one reporting agency keeping track of the injuries or deaths of private security personnel.

Each state does have an agency that collects overall data of workplace deaths and OSHA, a federal agency, does receive that information to calculate state and national workplace death statistics. But many security officer names are not included in these figures. Problems have arisen almost yearly with the classification of the deceased employees.

We have found security officers classified as store clerks, maintenance workers, pool attendants, hotel desk clerks and an array of other incorrect titles. This misinformation causes
the true numbers to be inaccurate and misleading. privateofficerbreakingnews.blogspot.com

Justice Department Awards 88 Grants of More Than $17.5M Each to Support Project Safe Neighborhoods
The Department of Justice announced today that it has awarded more than $17.5 million in grants to support the Project Safe Neighborhoods (PSN) Program to over 88 grants across the U.S.. Funding will support efforts across the country to address violent crime, including the gun violence that is often at its core.

The Bureau of Justice Assistance (BJA), part of the department's Office of Justice Programs (OJP),
will administer the 88 grant awards, which are being made to designated fiscal agents to support local PSN projects that work in partnership with U.S. Attorneys' Offices.

"This latest Project Safe Neighborhoods grant is critical to addressing the violent crime threatening cities and towns all across our country," said Deputy Attorney General Lisa O. Monaco. "Ensuring the safety of all Americans is the highest priority for the Department of Justice, but when it comes to violent crime, there is not a one-size-fits-all solution. We have to work closely with local public safety agencies as well as community organizations to craft individual strategies unique to each community's needs. Programs like Project Safe Neighborhoods and the funding it provides allow us to do just that." justice.gov

Does Broken Windows Policing Return to NYC?
NYC Mayor-Elect Eric Adams talks tough on crime, warns BLM leader Hawk Newsome not to mess with NYC
An impassioned Mayor-elect Eric Adams, retired NYPD captain,
delivered a tough-on-crime speech in Manhattan on Thursday, while repeating his warning to Black Lives Matter leader Hawk Newsome not to mess with New York.

Last month,
Newsome threatened "riots, fire and bloodshed" if Adams makes good on a plan to reinstate the NYPD's anti-gun unit.

He also had a message for agitators - like the ones who destroyed property in Middle Village, Queens, after Kyle Rittenhouse's acquittal.

"We're not going to have a city where anarchists come from outside our city and go into a community such as Queens and destroy the community for their own selfish needs or desires," Adams said.

Adams praised Bratton for slashing the city's murder rate, and for his "broken windows" policing style that cracked down on quality-of-life issues like graffiti to make the city safer from violent crime.

"Bill Bratton, your legend has not been completely closed," said Adams, adding that
he intends to build on the two-time top cop's public safety model.

He beseeched business leaders at the luncheon to bring their workers back to the office to help the Big Apple come back from coronavirus pandemic shutdowns.
As of last month, just 28 percent of Manhattan's 1 million workers were back at their desks on an average weekday. nypost.com

VIDEO: Expert Talks About Growing Trend Of Retail Theft And How To Prevent It
Mike Combs, director of organized retain crime investigations for Home Depot, talks to CBS2 News This Morning about the growing trend of retail looting and shoplifting.

Organized shoplifting on the rise in western Washington
Most of the shoplifting is taking place at larger retailers, which may be due to policies preventing employees from directly confronting shoplifters, police say.

Private security companies say demand from California companies is skyrocketing


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COVID Update

477.4M Vaccinations Given

US: 50.5M Cases - 815.2K Dead - 39.8M Recovered
Worldwide: 268.8M Cases - 5.3M Dead - 242M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 328   Law Enforcement Officer Deaths: 546
*Red indicates change in total deaths

Vaccine Doses Tick Back Up as Winter Surge Looms


U.S. Hits Vaccine Milestone
More than 200 million people in the U.S. are now fully vaccinated, though deaths and cases are still rising
The United States reached a significant milestone late Wednesday, with
more than 200 million people now fully vaccinated against the coronavirus - about 60 percent of the population. In the past week, an average of 1.92 million doses per day were administered - a 35 percent increase over the week before - according to data from The Washington Post's tracker..

However, the achievement comes as the nation's tallies of
daily deaths and new cases rose in the past week and hospitalization rates jumped by 10 percent. The looming threat of the newly identified omicron variant of the coronavirus also hangs over the country as it enters the holiday season.

Omicron cases have been detected in 21 states so far, according to a Centers for Disease Control and Prevention tracker, most recently in Texas on Wednesday. washingtonpost.com

More States Call in National Guard as COVID Surges
States enlist the National Guard to help staff hospitals and nursing homes
The National Guard has been asked to help staff hospitals
in at least four states as another virus surge is overstretching healthcare systems and straining overtaxed workers.

On Thursday, the largest hospital network in
Indiana announced that it had asked the Guard for assistance for most of its hospitals. Hospitalizations in the state have increased 49 percent over the past two weeks, according to data from The New York Times.

Six-person teams with both medical support and non-clinical members will deploy to Indiana University Health across the state in two-week increments. All Guard members are fully vaccinated, the statement said.

New Hampshire and Maine took similar measures on Wednesday. Last week, New York State also turned to National Guard troops to reinforce overburdened nursing homes. Gov. Kathy Hochul issued "a pre-emptive strike," ordering that roughly 30 hospitals nearing their capacity stop performing elective surgeries. nytimes.com

COVID Outbreak Shuts Down Apple Store
Apple store in Texas closes in Covid outbreak

The store in Southlake has had 22 positive cases since Nov. 26, Black Friday.

An Apple store in Southlake, Texas, is closed Wednesday through Sunday this week following an outbreak of positive Covid-19 cases among staff members. The store, which has 151 employees, reported four positive cases
immediately after Black Friday on Nov. 26, according to an internal email obtained by NBC.

The outbreak hints at
a breakdown in policy between Apple's corporate offices and its retail locations. While the tech giant was among the first national retailers to close all its U.S. stores in 2020, employees at the Southlake location say they have not always been able to operate with the same level of caution.

All Apple retail employees at stores nationwide are
required to take a Covid-19 survey before coming into work. The survey asks if they're experiencing coronavirus symptoms and if they've been in close contact with someone who tested positive for the disease. All U.S. employees are also required to wear masks. nbcnews.com

COVID is Driving Employee Surveillance
Remote-working job surveillance is on the rise. For some, the impact could be devastating

Excessive surveillance is having profoundly negative effects on the workforce.

A spike in the use of "quick and dirty"
monitoring apps prompted by pandemic-era remote working is especially concerning, Ball tells ZDNet, particularly those who use more invasive techniques to snoop on people working in their own homes.

These tools
threaten the mental wellbeing of workers upon whom the COVID-19 pandemic has already taken a significant psychological toll. "One of the difficulties with remote working is that a lot of people were dropped into remote working very quickly," the University of St Andrews professor says.

"In the pandemic, your house was everything. It was where you worshipped, it was where you worked and your school. If you drop invasive monitoring on top of all that, it's just going to be devastating to people when they don't have support and are isolated in their homes."

The JRC report, based on findings from some 400 articles, found that
workplace surveillance has grown more pervasive through the 'datafication' of work, particularly with the expansion of algorithmic platforms used widely in the gig economy by companies like Uber, Deliveroo and Amazon. zdnet.com

LA County COVID Cases Up 33% Since Thanksgiving
California coronavirus cases rising, showing early signs of winter surge
Health officials from a number of California counties say they're seeing early signs of a rebound in coronavirus cases related to Thanksgiving, an upturn some worry could be the beginning of the state's fifth COVID-19 surge.

Statewide, the daily average of newly reported infections has risen more than 30% since before Thanksgiving. The number of Californians hospitalized with COVID-19 also has climbed during that time, interrupting weeks of mostly steady declines.

And though the emergence of the heavily mutated Omicron variant of the coronavirus has dominated recent pandemic discourse, officials say they're still contending with the highly infectious Delta variant, which continues to account for virtually all new cases statewide.ostly steady declines. latimes.com

Long covid is destroying careers, leaving economic distress in its wake


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Former LP Executive & Current Lowe's CEO
Q&A: Lowe's CEO addresses race, inflation and vaccine mandates
Today at 55, Ellison stands out as
one of only three Black Fortune 500 CEOs, bringing with him 35 years of retail experience including as the former CEO of J.C. Penney and various senior operations roles at rival Home Depot.

The Associated Press interviewed Ellison on a wide variety of topics, including his thoughts on racial diversity in Corporate America, the federal mandate to vaccinate-or-test workers, its online business and inflation. Lowe's hasn't required vaccines or testing ahead of the mandate, but Ellison says he'll comply with any federal regulations. His responses have been edited for clarity and length.

Q. You had publicly said that you felt exhausted in the aftermath of the George Floyd killing. Can you talk about that?

A. I think I can speak for any Black person, CEO or otherwise, that when you see an episode like the murder of George Floyd and the social unrest that occurs around the country, it is exhausting. We all, as citizens of this country, want to see our environment, the places we live and the people we love protected. And we want to see a better life for our children and grandchildren from what we have had. But within that exhaustion,
I want to make sure that I take the lead within my own company to make sure that I educate and I put leaders in position that can allow us to be a better company.

Q. How has inflation affected shopping habits?

A. Earlier in the year, we saw record inflation where lumber prices were spiking so high that the typical do-it-yourself customer just basically said, 'I will delay this project because it's just too expensive to build that deck.' Then later in the year we saw record deflation. Prices dropped almost as fast as they rose. And so the moment that happened, you saw the do-it-yourself customers come back into the marketplace and start to buy again.

Q. Do you think the government should require vaccine mandates and testing at companies?

A. What we're going to do at Lowe's is we're going to be compliant to any government requirement. If the mandate comes from OSHA for us as a retailer, we're going to spend zero time debating whether or not the government has the right to do it.
We're just going to execute it because that's the role we have to play. Thus far, we don't have any concerns relative to this impeding our staff or limiting our ability to run our business or serve our customers. Read the full Q&A: abcnews.go.com

Stealing Americans' Identities
2021's States Most Vulnerable to Identity Theft & Fraud
In recent years,
many Americans' personal information has become compromised by big data breaches. The number of breaches in 2021 has already topped the number in 2020, and several big companies have been impacted, including Facebook, T-Mobile and Volkswagen.

Each new year brings new strategies taken by identity thieves and fraudsters. For example, during the COVID-19 pandemic, there has been a lot of identity theft and scamming related to federal stimulus payments as well as unemployment benefits. Plenty of other schemes, such as
tech support scams and fake IRS calls, also abound.

Some Americans are more susceptible than others to such crimes, though. In order to determine who is most likely to be exposed to and affected by identity theft and fraud, WalletHub
compared the 50 states and the District of Columbia across 14 key metrics. Our data set ranges from identity-theft complaints per capita to the average loss amount due to fraud.  wallethub.com


Piracy Website Reports Up 48%
Porch piracy: why a wave of doorstep parcel thefts is sweeping the UK
Deliveries are being snatched minutes after they arrive. Citizens Advice reports 22,787 visits to its lost and stolen parcels webpage last month, 48% up on the previous year. And Google Trends data saw a surge in searches for "parcel theft". theguardian.com

Labor Mgt. - Micro-fulfillment - Edge - Cryptocurrencies
NCR's 2022 Predictions

Impacts of the Labor Crisis Will Continue

In August 2021, the Bureau of Labor Statistics found that over 850,000 retail workers left their posts - and many have yet to return.

NCR predicts retailers will prioritize and invest in technologies that power end-to-end store management, labor automation and alternative checkout options in 2022.

Micro-fulfillment Will Continue to Transform Stores

Having the right technology has been and will continue to be crucial to efficiently manage micro-fulfillment. One key example is retailers looking for their own eCommerce fulfillment system that can seamlessly blend in-store and online experiences, as well as integrate with existing software, all while being consumer-friendly.

Edge Development and as-a-Service Will Prosper

Once a luxury in-store, eCommerce-savvy consumers now expect the digital touch at every point in their brand experience - regardless of time, channel or location.

Edge for retail will provide virtualization, containerization and automation by integrating in-store touch points, including front-of-store as well as back-of-store devices and associated peripherals, under an intelligent retail store architecture managed from the cloud. As a result, the devices and applications running the store become significantly smaller and faster, optimizing performance and giving retailers true agility, more capabilities, technology that is resilient to internet outages, and accessible data collected on-site.

It's no real surprise leading analysts are predicting retail edge compute adoption as one of the fastest growth trends - after all, running workloads at the edge, closer to where the data is generated makes complete sense. Better still, retailers will benefit from an 'as a service' consumption model that can be more attractive to key budget stakeholders.

Cryptocurrencies will Become Mainstream

According to one report, 14% of American adults currently own cryptocurrency and another 22% of Americans - over 50 million consumers - that have never owned cryptocurrency will likely buy in the next year. This is a huge portion of the population that will now have yet another method with which to pay for consumer goods and services.

To cater to these consumers, both retailers and payments vendors have added in-store and online capabilities allowing consumers to use cryptocurrencies like Bitcoin to make purchases.

David Wilkinson, president and general manager at NCR Retail. "The most important thing retailers can do in 2022 to get on the offensive is to make strategic investments in technology, from micro-fulfillment to the Edge, that is cloud-enabled and ready to connect to retail and commerce platforms. It enables the adaptability that stores needs to be agile and respond to changing conditions fast. Because the only thing now certain in retail is that both consumers and the market are changing quickly, and we've got to be ready." paymentsjournal.com

Landmark Union Victory for Starbucks Workers
Starbucks workers in Buffalo win watershed union vote
Starbucks workers in Buffalo won a
pathbreaking bid to form a union after votes were counted on Thursday, part of a wave of labor activism sweeping the country in the wake of the pandemic.

The café in Elmwood Village will become the only unionized location at the coffee giant's 9,000 corporate-owned stores in the United States. The vote marks a victory for the labor movement at a time of increasing leverage for workers.

Baristas at three stores in Buffalo have cast votes in a mail-in election conducted by the National Labor Relations Board. Ballots from two other stores will also be counted today.

Workers in favor of unionizing were optimistic that they would prevail despite months of intense opposition from the Seattle-based company. Senior executives and teams of managers spent weeks in Buffalo and held repeated meetings urging workers to reject the step.

The employees will join Workers United, an arm of the Service Employees International Union. The vote represents
a key moment for organized labor at a time of growing support for unions. Nearly 70 percent of Americans now approve of unions, according to a Gallup survey conducted in August, the highest such figure in more than fifty years.

Recent months have witnessed
an upsurge in unionization activities, whether by warehouse workers, museum staff or university instructors. A landmark effort to unionize an Amazon facility in Alabama failed in April but federal regulators ordered a fresh election after the union challenged the result. (Amazon founder Jeff Bezos owns The Washington Post.)

The newly formed union at Starbucks
gives organized labor a small presence inside one of the best-known companies in the U.S. and a rare foothold in the fast-food industry. washingtonpost.com

Giving Back to the Community
Securitas UK Staff Create A Christmas Charity Song To Raise Funds For The Homeless
On 6th December, Securitas UK marks the season of goodwill with the release of 'Ascending - Song for the Homeless', a charity single song performed by talented members of the company's staff.

The COVID-19 pandemic has made life harder for everyone and in particular, for those in key worker roles, including those in on-site security roles. So, in the summer of 2021, Securitas UK decided to generate some fun and entertainment, by running an in-house 'Securitas Has Got Talent' competition.

"We were amazed by the response, there were so many wonderful entries," said Shaun Kennedy, the Country President at Securitas UK. Having seen and heard the musicians and vocalists in the competition, Shaun Kennedy then had the idea of harnessing their talent for a good cause. securityinformed.com

GameStop makes 200 senior hires
GameStop adds inventory, execs, tech offices and millions in losses


Fuel/convenience retailer to roll out automated checkout

Circle K continues cashierless checkout retrofits

Prices rose 6.8% in the 12 months ending in November, the largest rise in nearly 40 years, as inflation spreads throughout economy

Tyson Foods Ramps Up Meat-Plant Automation Plans


Quarterly Results

Rent the Runway Q1 revenue up 66%

Lululemon Q3 comp's up 32% - NA up 28%, Inter. up 40%, sales up 30%

Game Stop Q3 comp's n/a, sales up 29%

Academy Sports + Outdoors Q3 comp's up 17.9%, net sales up 18.1%

Torrid Q3 comp's up 14%, net sales up 13%

Canada's 2nd largest grocer:
Empire Co (Sobeys, Safeway and FreshCo) Q2 comp's down 1.3%, sales up 4.9% ($28B annual. sales)



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Holiday Ransomware Warning
Beware of ransomware attacks between Christmas and New Year's
Darktrace reported that its security researchers discovered
a 30% increase in the average number of attempted ransomware attacks globally over the holiday season in every consecutive year from 2018 to 2020 compared to the monthly average.

The researchers also observed a
70% average increase in attempted ransomware attacks in November and December compared to January and February. Following a record number of ransomware attacks this year, the company expects the spike to be higher over the 2021 holiday period.

During the nascent 2021 holiday season, Darktrace's AI detected and autonomously stopped an in-progress, early-stage ransomware attack on a U.S. city before any data exfiltration or encryption could occur. The city's security team had the foresight to deploy an AI solution to combat multi-stage ransomware attacks, enabling them to stop the attackers at the earliest stage.

Ransomware is often falsely considered an encryption problem. This misconception masks and undermines attackers' determination and creativity to initially break into and then move around within an organization's digital environment first to discover, then steal and encrypt data. The break-in is often through email, but that quickly evolves to targeting servers where the data lives. Therefore, a combination of email and network security is crucial to stop these attacks.

"Based on what we've seen in previous years,
holidays are consistent target periods for cyber-attackers. Interestingly, the largest rise in attempted ransomware attacks is between Christmas and New Year's when attackers know there will be fewer eyeballs on screens defending against threats," commented Justin Fier, Director of Cyber Intelligence and Analytics, Darktrace.

"Business leaders should know that there is available technology that can identify and respond to the initial warning signs of ransomware before attackers can hold critical systems hostage, even when human security teams are out of office." helpnetsecurity.com

2022: The Year of the COVID Cybersecurity Clean-Up
What cybersecurity trends do company executives expect to see next year?
Query.AI announced the publication of the company's six predictions for the cybersecurity industry in 2022. "The most obvious factor influencing what we'll see in the world of cybersecurity next year is the COVID-19 pandemic," said Andrew Maloney, Query.AI COO.

2022 will be the year of "COVID security cleanup" - When COVID-19 forced organizations to transform their business models practically overnight, companies deployed a variety of new technologies in a sprint to sustain operations, often leaving security as an afterthought. This has left CISOs with a big mess to clean up: plugging all the security holes introduced by organizations' rush to digitally transform.
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XDR will die on the vine as a single provider solution - Despite promises from extended detection and response (XDR) vendors, given today's dispersed data and siloed security tools, no one technology provider can possibly have all the capabilities needed for security analysts to efficiently perform investigations. The only way XDR will work as intended is if XDR vendors decide to partner in areas where they don't have convergence or capabilities.

"The Great Migration" of people - The frustration over the cybersecurity skills gap, in combination with the newfound remote workforce, will spawn a talent migration in 2022, where more organizations will build out their teams and close the cybersecurity skills gap by tapping talent in more cost-effective locations across the U.S.

"The Great Migration" of data - More organizations will move on-premises data to the cloud. While many organizations made their entrance into or expanded their presence in the cloud world over the past few years, in 2022, we'll see organizations continue to shed their on-premises footprint, further expand their cloud presence, and migrate more on-premises data to the cloud.

"The Great Migration" of technology - Customer demand for API integrations will increase. Market demand for security providers that offer API integrations and technologies will increase, and more companies will begin to evolve their security infrastructure to take advantage of numerous best-of-breed security solutions via APIs.

A day of reckoning will come for organizations using data centralization -Today, organizations must modernize their security operations to deal with decentralized, distributed data from a variety of tools and platforms, and this means thinking outside the box. helpnetsecurity.com

BEC Attacks via Outlook
Researchers Explore Microsoft Outlook Phishing Techniques

Outlook features intended to improve collaboration and productivity may make social engineering attacks more effective, researchers find.

Some of the tools built into Outlook to boost productivity and collaboration could also make it easier to launch effective social engineering campaigns, researchers say.

In early December, researchers with Avanan discovered a way in which Outlook's features could be used to make an attacker appear more credible in a phishing or business email compromise (BEC) attack. Their attack started with a spoofed email. If an attacker had a private server, they could launch a domain impersonation attack with an email pretending to come from another sender.

This technique has not been seen in the wild.

If the phony email successfully passed security defenses - as domain impersonations sometimes do, cybersecurity analyst Jeremy Fuchs noted in a blog post - Outlook will present it as a real email from the spoofed address. This means the message would show legitimate Active Directory details like photos, files shared between uses, legitimate email addresses, and phone numbers.

"
It's easy for [attackers] to pretend it's coming from the correct email address even though it's not," Fuchs says in an interview. When they do that, Outlook will think the email is legitimate so it will display all the user information it would normally display for an actual account holder, he notes. darkreading.com

Infecting Computers & Organizations Worldwide
Emotet Is Back and More Dangerous Than Before

Volume of traffic associated with the malware is now back at 50% of the volume before law enforcement took the botnet operation down in January 2021, security vendor says.

Like Arnold Schwarzenegger's Terminator, the dreaded
Emotet malware is back infecting computers worldwide and once again putting organizations at heightened risk of subsequent ransomware attacks.

Researchers from Check Point this week reported recently observing Emotet samples being dropped on systems that previously had been infected with banking-Trojan-turned-malware-downloader Trickbot. The new Emotet malware began surfacing on Nov. 15, or about 10 months after law enforcement authorities took its infrastructure down in a coordinated effort that spanned multiple countries.

Since Nov. 15, the volume of Emotet malware that Check Point has spotted has continued to grow daily and is now at least 50% of the volume before the January 2021 takedown.
The malware is spreading both via Trickbot and via malicious spam messages that are being sent from infected systems to other computers worldwide. The spam emails attempt to get users to download a password-protected zip file containing malicious documents that, when opened, results in the computer getting infected with Emotet. darkreading.com

Four things the C-suite wants to know about ransomware:

The highest-impact insights that security chiefs can relay to top executives are the following:

1. Strategies to prevent ransomware from impacting data backup and restoration plans
2. What it will take to restore minimal operations after compromise
3. How prepared the organization is to engage law enforcement in the event of an attack
4. How prepared it is to engage cybersecurity investigators

That is according to new research from
(ISC)2, a cybersecurity professional development group that polled 750 chief executives, chief financial officers and other top company leaders in the U.S. and U.K. cybersecurity.cmail19.com

Retail Cybersecurity Job Posting
Technology Director - Cybersecurity (MIRROR) job posted for Lululemon
As Technology Director - Cybersecurity - MIRROR, you will drive the strategy for the MIRROR Cybersecurity programs and contribute to driving a risk-based cyber strategy for protection, detection, response solutions for MIRROR and integrations with lululemon systems. This role will align with the global cybersecurity design and strategy for the systems and processes to have full visibility across the regions on cyber threats and risks, and you will be building a team to support 24x7 visibility. careers.lululemon.com

Lack of Patching Leaves 300,000 Routers at Risk for Attack

 

It's All Cyber: Crime in a High Tech World

"There is no element of criminality anymore that isn't cybercrime," said Jeremy Sheridan, assistant director of the Secret Service Office of Investigations.

"Whether it's the opportunity to commit the crime, the methods to execute it, the means to profit from it, it all involves some element of cyber."

-
Published in the WSJ on 11/16/21


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$1.3 Billion Amazon Fine
Italy fines Amazon $1.3 billion, saying it hurts other sellers
Italy's antitrust authority on Thursday
fined Amazon 1.13 billion euros ($1.3 billion), accusing the company of exploiting its dominant position against independent sellers on its website in violation of European Union competition rules.

The fine is
one of the largest leveraged in Europe against the online retail giant, which expanded in particular in Italy during a coronavirus lockdown that prevented residents from going to stores to buy items considered nonessential.

Europe has sought to rein in big tech companies, most famously by slapping Google with multibillion-dollar fines in three antitrust cases. The push is gaining steam worldwide as regulators and lawmakers take on digital giants over accusations of everything from stifling competition to failing to prevent harmful content from appearing on their platforms.

Amazon said it
"strongly disagreed" with Italian regulator's decision and would appeal, calling the fines and proposed remedies "unjustified and disproportionate." It noted that more than half of annual sales in Italy are from small and medium businesses that have access to other channels to sell their goods.

Italy's AGCM authority said Amazon has required that third-party sellers use its own logistics service, called Fulfilment by Amazon,
harming competitors and strengthening its own position.

The ecommerce giant also prevents third-party sellers from gaining access to Amazon's Prime loyalty program, "which makes it easier to sell to the more than 7 million most-loyal and highest-spending consumers." cbsnews.com
 
Settlement Over Fake Products on Amazon
Amazon Settles Suit Over Alleged Fake Cashmere Products

Industry organization said it tested numerous products labeled as 100% cashmere by a U.S.-based store on the retailer's site and found they contained no cashmere

Amazon has settled a lawsuit over
the sale of alleged fake cashmere products on its site, a cashmere industry organization said.

The Cashmere and Camel Hair Manufacturers Institute in November sued Amazon and a U.S.-based store, CS Accessories LLC, that sold scarves on the retail site after the organization said it tested numerous products
labeled as 100% cashmere and found they contained no cashmere and were made out of much-cheaper acrylic and other synthetic materials.

"CCMI and Amazon have resolved their dispute and look forward to collaborating to protect the interests of Cashmere customers, manufacturers, and sellers," CCMI President Fabio Garzena said in a statement Tuesday, the day a trial for the case was scheduled to begin in Boston. An Amazon spokesman sent the same statement when asked for comment Thursday.

U.S. District Court Judge William Young ordered on Tuesday that
CS Accessories must not advertise or sell products falsely labeled as cashmere, according to court documents. CCMI isn't restricted from prosecuting its claims against Amazon in the future, Judge Young wrote in the order. wsj.com

Kroger e-commerce warehouse, nearly 700 jobs coming to NC


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Chicago, IL: Thieves Hit Store On Magnificent Mile, Reportedly In Former John Hancock Center, In Broad Daylight
Thieves went into a store at reportedly the former John Hancock Center and stole items Thursday afternoon. At 2:30 p.m., two suspects entered a store and took "miscellaneous property," police said. Police dispatch reports indicated that the
store targeted was the North Face store at the John Hancock Center, at 875 N. Michigan Ave. on the Magnificent Mile, and took thousands of dollars in merchandise. No one was in custody late Thursday. Area Three detectives were investigating. chicago.cbslocal.com

Tigard police unit investigating Organized Retail theft cases; The Tigard Police Commercial Crimes Unit is the only one of its kind in the state of Oregon
As large-scale thefts and "flash robberies" become more common, a special unit within the Tigard Police Department is focusing on organized retail thefts. Since late November, Tigard PD's Commercial Crimes Unit has been busy. They have been investigating $10,000 worth of merchandise stolen from the Ulta near Washington Square, and $10,000 worth of handbags taken from the nearby Nordstrom. No arrests have been made in those cases. "They went in and did not care. There were legit Nordstrom employees there saying, 'no, you can't do that,'" said detective TJ Hahn, a member of the Commercial Crimes Unit. "They don't care. You see the shelf going with them."

The Tigard Home Depot has also been targeted. "They were doing a lot of ticket switching, item switching, and doing returns in the mix," said Detective Gabe Stone. Stone, also part of the Commercial Crimes Unit, said one of Home Depot's loss prevention officers tipped off him and his team to last week's $40,000 heist. Stone was able to stop the suspects before they hit a Beaverton Home Depot. "One man arrested in the parking lot was actually physically armed," Det. Stone said. "He had the gun on him. The other two had guns, just not on them." It is an indication of just how dangerous organized retail theft can be. This unit is the only team of its kind in Oregon, and one of only a few on the west coast. The team is completely funded by business license fees, and investigates thefts at both big retailers and small businesses.
kgw.com

Two suspects arrested for theft of over $15,000 in merchandise from five Bay Area Home Depots in one week
Two suspects were arrested Wednesday morning in connection with the theft of over $15,000 in power tools and other merchandise from five Bay Area Home Depot stores in the last week, a public information officer with the San Ramon Police Department said. Police received the call from managers of the Home Depot on Crow Canyon Road in San Ramon just after 7 a.m. on Wednesday morning. According to the police spokesperson, employees were already familiar with the pair of suspects. "
They had stolen from enough Home Depots in the Bay Area that they were circulating flyers in the stores," the officer said. "One of the employees recognized them as repeat offenders." sfgate.com

Port Charlotte, FL: Booze bandits on the run after pepper-spraying Sam's Club employees
The search is on to find three women who pepper-sprayed Sam's Club employees while trying to steal nearly 50 bottles of liquor. It happened Monday night at the Murdock Circle store in Port Charlotte. The liquor store at that particular location isn't big. It's roughly the size of an average living room. Representatives from the Charlotte County Sheriff's Office report three black women entered the Sam's Club liquor store and filled a cart with 48 bottles of alcohol. When they tried to leave the store without paying, staff acted to stop them. Witnesses said the women sprayed the employees with pepper spray.

"When we responded my crew said that the first people there did the right things," Todd Dunn said, from Charlotte County Fire & EMS. "They took off the outer garments and they started flushing the eyes to get rid of some of that burning pepper spray. We ended up transporting two patients for breathing issues and burning from the pepper spray." A third patient refused treatment.

"
We're deeply disturbed by the recent incident. Member and associate safety is our top priority. We will continue to work closely with law enforcement during their investigations and hope the suspects will be apprehended swiftly and brought to justice." Just two weeks ago, another incident left a Sam's Club in Fort Myers down a lot of liquor. Four ladies stole $4,150 worth of alcohol there. The Fort Myers Police Department released these surveillance pictures of the suspects from the theft on November 23. nbc-2.com

Davis, CA: Pair suspected of organized retail theft at Davis CVS
Police made two arrests Thursday in another case of organized retail theft, this latest incident occurring at East Davis store that also was targeted just last week. Four more suspects hit the same store Thursday night as a police detective conducted follow-up on the morning incident, according to Deputy Police Chief Paul Doroshov. The detective confronted them, but the foursome fled the store and got away. Meanwhile, the suspects in the earlier theft the allegedly stole multiple products from the CVS at 1550 E. Covell Blvd., shortly after apparently targeting another CVS store in Woodland, Doroshov said.
Losses totaled about $1,000 between both retailers. No injuries were reported.

According to Doroshov, employees at the just-burglarized Woodland CVS alerted staff at the Davis location "and, sure enough, the suspects got in here and started stealing items," Doroshov said. That led to a 9 a.m. report of a theft in progress to Davis police, who arrived on scene as the suspect were fleeing the scene, Doroshov said. An officer followed and stopped their vehicle as they began merging onto eastbound Interstate 80 . Antioch residents Dorian Adams, 19; and Taveon Thompson, 18; both were booked into the Yolo County Jail on burglary, conspiracy and organized retail theft charges.
Doroshov said police are investigating whether they're also connected to a pair of Nov. 28 retail thefts at the East and West Davis CVS stores that resulted in more than $14,000 in combined losses.  davisenterprise.com

Charleston, SC: Police seek to identify women after nearly $9k worth of rings stolen from store
Officials with the Charleston Police Department are asking for the public's help to identify three women they say were involved in the theft of nearly $9,000 worth of rings from a Charleston store. It happened at Hampden on 314 King St. on Nov. 26 when several rings were stolen. According to police, the total value of the rings stolen are valued at $8725.
wmbfnews.com

Miami, FL: Dadeland, The Falls, and International Mall Thief's spree at Macy's targets $12,000 of coffee makers, juicers, and massagers



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Shootings & Deaths

Donora, PA: Third Suspect Charged In Deadly C-Store Shooting
A third suspect is now in custody in connection to a deadly shooting. Sidney McLean and Devell Christian are accused of killing Nicholas Tarpley at Anna Lee's Convenience Store in Donora. Investigators say those two shot Tarpley six times when had his back turned to them while he was helping a customer. On Wednesday, police also arrested Jah Zhanee Sutton for conspiracy to commit homicide. pittsburgh.cbslocal.com


Bellflower, CA: One Employee Dead, Two others Injured After Triple Shooting at Smoke Shop
The search is on for whoever shot three people, killing one, inside a Bellflower smoke shop late Tuesday night. Authorities responded to a gunshot victim call in the 17100 block of Bellflower Boulevard at about 11:20 p.m., according to a Los Angeles County Sheriff's Department news release. Video from the scene showed an investigation taking place at the Dream Burner smoke shop. Arriving deputies located a man in his early 30s who had been shot in the upper body. The unidentified man was pronounced dead at the scene, the Sheriff's Department stated.A woman in her late 20s and a woman in her 30s were both suffering from gunshot wounds to the leg. Both victims were taken to a local hospital where they were listed in critical but stable condition.
A witness said one of the victims was an employee of the shop but authorities have not confirmed whether any of the victims worked at the store. Detectives learned the gunman, described only as a male wearing a dark-colored hooded sweatshirt, had entered the store and then shot the victims. The motive for the shooting is unknown. ktla.com

Columbia, SC: Shoppers concerned after shooting in Costco parking lot
A woman has been charged with attempted murder after a shooting at a Costco near Harbison on Wednesday. According to the Richland County Sheriff's Department, 30-year-old Vashni Harris was firing shots at a man the deputies say she knew. Eyewitness Britany Mincey says it happened in the Costco parking lot on Piney Grove Road in Columbia's Harbison area. "Some female came over from the gas station and started shooting at some dude that ran across the street at Costco's," Mincey said. "I didn't know what she was doing, I just thought they had an altercation." Deputies say the woman fired multiple shots at a man after a dispute. According to authorities, the duo knew each other. wltx.com


Decatur, GA: Gang member Leroy S. Copney, Jr., gets life sentence in DeKalb County after gunning down victim at gas station

Philadelphia, PA: Teen son of pizza shop employee shoots robber during struggle

 



Robberies, Incidents & Thefts

Ashland, KY: Woman Pours Gas on Store Clerk and Tries to Light Him on Fire
A woman has been arrested and charged with attempted murder after she tried to set a convenience store clerk on fire. At approximately 9:00 a.m., Ashland Police responded to a convenience store located at the corner of 22nd St and Winchester Avenue in Ashland Kentucky. According to the report a female had come inside the store and poured gasoline on a clerk and around the cashier area. Then that same female produced a lighter in an attempt to set the clerk and the store on fire. Luckily Customers that were on scene were able to subdue the female and keep her under control until police arrived. Ashland Police immediately took the female into custody, who was identified as Felicia Helton, 36 of Ashland. She was charged with Criminal Attempt to Commit Murder. sciotopost.com


Bakersfield, CA: Robbery investigation at Valley Plaza Mall, police say no signs of shots fired
There is heavy police presence due to a robbery investigation at Kevin Jewelers inside of the Valley Plaza Mall. Police are currently investigating the burglary. Multiple calls to the police said there were gunshots heard during the burglary, but BPD says "Any reports of an active shooter are unfounded." Police believe the sound of the tool impacts on the display glass was misheard as gunshots.
kget.com

San Antonio, TX: Police, pawnshops work together to catch criminals selling stolen items
Thieves looking for a quick buck will attempt to flip stolen items for cash, which sometimes leads them to pawnshops. These stores are now working with police to catch criminals trying to sell stolen items. San Antonio police arrested 45-year-old Virginia Vela Torres on Wednesday after tracking stolen jewelry to a pawn shop. Officers say she stole jewelry from children at a day care center where she worked. Teamwork between the pawnshop and police made the arrest and return of the stolen belongings possible. "It is a loss on our end, so it certainly does not benefit the pawnbroker or the industry to deal in stolen merchandise," said Shirley Gonzales, a former councilwoman and owner of Bill's Pawn & Jewelry. The stolen jewelry was not recovered at Gonzales's business, but she explained how pawnshops in San Antonio and law enforcement work together. Gonzales said business owners have regular meetings with SAPD to discuss things to look out for and new theft trends. She said how these businesses document items sold to their stores is most important because the seller must file a copy of their ID. "Every pawnshop in San Antonio voluntarily downloads all the transactions for the day. They go straight to a third-party system that then connects to the police department," Gonzales said.
ksat.com

Felon Pleads Guilty to Illegally Possessing Gun at Fashion Fair Mall

Norristown Man Indicted On Charges Of Trafficking In Counterfeit Merchandise
 
Detroit Man Sentenced to 7 Years in Prison for Jewelry Store Robbery
 
New York, NY: Man Punches Elderly NYC Store Owner After Being Asked To Wear Mask


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Auto - Athens, GA - Burglary
C-Store - Harrisonburg, VA - Burglary
C-Store - Richmond, VA - Burglary
CVS - Macon, GA - Armed Robbery
Clothing - Chicago, IL - Robbery
Dollar General - Akron, OH - Armed Robbery
Family Dollar - Columbus, GA - Robbery
Gas Station - Pittsburgh, PA - Armed Robbery
Jewelry - Charleston, SC - Robbery
Jewelry - Manchester, NH - Robbery
Jewelry - Las Vegas, NV - Robbery
Jewelry - Auburn, WA - Armed Robbery
Liquor - Palm Beach, FL - Armed Robbery
Medical - Greensburg, PA - Burglary
Restaurant - Lackawanna County, PA - Burglary
Restaurant - Chandler, AZ - Burglary
Restaurant - Chandler, AZ - Burglary
Restaurant - Philadelphia, PA - Armed Robbery
Shoes - Santa Clarita, CA - Burglary
Sports - San Mateo, CA - Burglary
Thrift - Temple, TX - Burglary
Tobacco - Bellflower, CA - Armed Robbery / 1 employee killed
Tobacco - Bakersfield, CA - Robbery
Walmart - Lacey, WA - Robbery

 

Daily Totals:
• 14 robberies
• 10 burglaries
• 1 shooting
• 1 killed


 

Weekly Totals:
• 82 robberies
• 39 burglaries
• 5 shootings
• 2 killed



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Featured Job Spotlights

 

Help Your Colleagues By Referring the Best

Refer the Best & Build the Best
 



Legends


Regional Loss Prevention and Safety Specialist
New York, NY - posted November 29
You will act as a coach, trainer, mentor, and enforcer to support the risk management program at Legends. Responsibilities can include, but are not limited to: Identify, develop, and implement improved loss prevention and safety measurements with risk management team; Conduct internal audits that have a focus on loss prevention, personal safety, and food safety, and help the team to effectively execute against company standards and requirements
...




Asset Protection Manager
Philadelphia, PA - posted November 5
As an Asset Protection Manager II you will be responsible for one of our highest shortage locations with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume or significant Shortage risk. You will be the subject matter expert on Asset Protection and Shortage Reduction Strategies within your location...


Safety Director (Retail Background Preferred)
Jacksonville, FL - posted November 3
This role is responsible for developing, implementing, and managing purpose-directed occupational safety and health programs designed to minimize the frequency and severity of customer and associate accidents, while complying with applicable regulatory requirements. This leader is the subject matter expert on all safety matters
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Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...




Corporate Risk Manager
Hayward/LA, CA - posted October 5
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...




AP Lead
Manhattan, NY - posted October 19
This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains Store Leaders and Brand Associates in the safe practices of effectively handling external theft events...




Regional Loss Prevention Manager
Houston, TX (Remote Opportunity) - posted October 14
The position will be responsible for: Internal theft investigations; External theft investigations; Major cash shortage investigations; Fraudulent transaction investigations; Missing inventory investigations; Reviewing stores for physical security improvements
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No matter how smart a person is or how good a product or service is, your success always boils down to your attitude - your demeanor - how well you connect with those you're working with. Making that connection - working on that relationship - and approaching your internal and external customers as just that - customers - is critical if you expect to be successful. Remembering one key point all the time may help - they don't have to buy anything you're saying or selling regardless if you're a vendor or an LP executive. Because at the end of the day, there's always someone else close by that can offer the same thing you're offering.


Just a Thought,
Gus

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