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CLEAR Conference 2022
November 7-10

ISC East
November 15-17

NRF Big Show 2023
January 15-17, 2023

2023 ISCPO Conference
April 11-13, 2023

October 2-4, 2023

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Andrea (Andie) Sanchez promoted to Senior Environmental Health Safety Leader - Automated Grocery for Walmart

Andrea has been with Walmart for nearly three years, starting with the company in 2020 as Safety, Compliance & Asset Protection Leader. Before her promotion to Senior Environmental Health Safety Leader - Automated Grocery, she served as Environmental Health Safety Leader. Earlier in her career, she held LP roles with Bed Bath & Beyond and Sears. Congratulations, Andrea!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







WEBINAR: Learn How to Deploy, Configure and
Manage Sensors and Readers

Asset Tracking with Zebra Technologies & ServiceNow:
November 29, 2:00 PM - 3:00 PM ET


On Nov. 29, 2022, RFID Journal, in partnership with Zebra Technologies and ServiceNow, will host a special webinar from 2:00 PM to 3:00 PM, titled Asset Tracking with Zebra Technologies and ServiceNow. Join us to find out how Zebra's MotionWorks Enterprise Asset Management Connector lets users:

Deploy, configure and manage a population of sensors and readers
Gather data about hardware assets tagged with RFID or Bluetooth Low Energy
Obtain meaningful information from that data
Connect that information into ServiceNow's Hardware Asset Management system

Fast and easy implementation turns data from tracking tags and sensor networks into actionable business insights. A consolidated view of multiple data sources provides location, dwell and movement data. Attend this webinar and learn how to leverage Zebra's 20-plus years of RFID innovation, deep expertise in real-time location systems and comprehensive product portfolio to optimize in-motion operations and transform your business.


Jonathan Fulton, Solution Consultant, Zebra Technologies
Michael Smith, Principal Product Manager, Hardware Asset Management, ServiceNow

Register to attend this webinar now!

Retail Crime Legislation Effort

Keep Up the Momentum to Pass Retail Crime Legislation
NRF: Tell Congress to Take Action to Fight the Retail Crime Surge

Join with the National Retail Federation (NRF) in pushing for congressional action this fall on the retail industry's top two priorities to address organized retail crime and theft.

Taking action only takes one minute - add your voice along with thousands of retail professionals, and tell Congress to act on our top two priorities.

Click here to take action.

NRF's priorities include:

INFORM Consumers Act (S.936/H.R. 5502): Requires online marketplaces to verify the identity of high-volume third-party sellers to help curb the sale of stolen and counterfeit merchandise. NRF supports inclusion of the INFORM Act in the pending Senate National Defense Authorization Act (NDAA) manager's amendment.

Combatting Organized Retail Crime Act (S.5046/H.R. 9177): Establishes a new Organized Retail Crime Coordination Center that will help federal, state and local law enforcements agencies better coordinate to effectively combat criminal activities. Recently introduced in both chambers of Congress, NRF is advocating for additional cosponsors.

We invite you to share this information widely with your colleagues and networks. Every voice counts.

Get Your LP/AP Executives to Support This Effort

Reach Out to Your Member of Congress Directly

Find Your Representative Here


The U.S. Crime Surge
The Retail Impact

Small Retailers Sound the Alarm Over Crime & Violence
In Case You Missed It: Retail crime hurts small retailers

Small retailers highlight need for action to address rising retail crime

Retail crime is on the rise. While high-profile incidents of smash-and-grab robberies are headline news across the country, small retailers are also feeling the effects of this dangerous trend. "Retail crime impacts all stores, both big and small," says Tiffany Williams, owner of the Luggage Shop of Lubbock in Texas. "Whether the bad guys are hitting big stores or small, it hurts store owners and consumers alike."

Heightened security measures

Small retailers are increasing security measures because of the increase in crime. "I close at 5 o'clock. I don't want to be here in the dark. I'm scared to walk to my car," says Tara Riceberg, owner of Tesoro with two locations in Los Angeles and Beverly Hills, Calif. She has seen an increase in crime in her neighborhood including armed robberies, carjackings, and smash-and-grab heists at high-end stores down the street from her small business.

Increased brazen theft and violence

Violence and aggression associated with retail crime is also on the rise. According to the 2022 National Retail Security Survey, eight in 10 retailers report increased incidents of violence and aggression in the past year. "We have seen a steady increase in crime," says Kathleen Fuery, owner of Merle Norman Cosmetics in Minneapolis.

Legislative solutions that can help

"Our lawmakers have an opportunity to make a difference in this fight," says Williams, who recently discussed retail crime with her representative in Congress Jodey Arrington, R-Texas, on an NRF Store Tour. Retailers are calling on Congress to address the rise in retail crime by acting on two legislative measures - the INFORM Act will curb the sale of stolen goods online and the Combatting Organized Retail Crime Act will increase federal coordination to fight crime.

Join NRF in calling on Congress to address retail crime by participating in our grassroots campaign.

   See more in yesterday's news alert from the D&D Daily

Will NYC Become the Next San Francisco?
'We'll never be San Francisco:' NY Gov Hochul combats criticism about NYC crime
New York Gov. Kathy Hochul declared in an interview over the weekend that the Big Apple will "never be San Francisco," pushing back against criticism that New Yorkers, feeling unsafe, feared their city was becoming like San Francisco.

Ruhle described walking into her local pharmacy and seeing everything under lock and key because of shoplifters - an experience many San Franciscans can relate to.

"People don't feel safe in this town. You may have done these things, but right now we're not feeling good. We're worried we could be San Francisco," Ruhle said.

Hochul shot back that New York would never be San Francisco, and when asked why, said the Big Apple was successfully fighting crime, with homicides and shootings down dramatically from last year.

So is it true, as Hochul implied, that New York City is doing better than San Francisco at getting a grip on crime? While the cities share a similar homicide rate, the data is a bit more mixed for violent crimes overall. The best source is usually the FBI, but New York City didn't report to the agency last year.

With the exception of robberies, violent crime in San Francisco is below average for large cities. In 2020, the city's murder rate was 55% lower than the average of 20 major cities while its aggravated assault rate was 45% lower.

San Francisco did have one of the highest property crime rates among major cities in 2020, with 4,437 incidents per 100,000 people compared to New York's 1,558. sfchronicle.com

The Great Debate: Progressive DAs, Crime & Bail Reform
How Bail Reform, Crime Surge Mix in an Angry Debate
Local prosecutors in cities like New York and San Francisco are also using their discretion to rein in cash bail. But there has been pushback from mayors and police officials who say that the result has been more crime, an assertion pushed heavily by Republican candidates for governor in the November elections. It's a debate, however, taking place without much data on the impact of relatively new policy shifts.

How have bail practices changed recently?

City and state lawmakers and prosecutors, who generally have discretion over whether to seek bail or not, have implemented changes to bail at the local level. Some efforts have narrowed the list of crimes for which cash bail can be imposed, while others have given judges new options or requirements for setting bail. Here are some examples:

New York State: In 2019, the state eliminated cash bail and mandated release for most misdemeanors and nonviolent felonies, such as shoplifting, which make up roughly 90% of arrests.

Manhattan: District Attorney Alvin Bragg in January published new bail guidelines, urging prosecutors not to send people to jail while they await trial except in the cases of the most serious accusations.

Illinois: In 2021, the state passed a law eliminating cash bail for all arrests. A judge, however, can decide not to pursue bail at all and has more discretion over whether to detain people for certain crimes.

Houston: A 2019 federal decree forced the county to stop relying on cash bail for low-level misdemeanors.

San Francisco: In 2020, District Attorney Chesa Boudin told prosecutors to stop asking for cash bail for people who weren't viewed as public safety risks.

Critics say releasing people without cash bail leads to higher crime levels -- an issue that has grown in importance as violent crime rose in major U.S. cities during the pandemic. Lawmakers in New York have already rolled back some of the bail provisions, narrowing the types of crime that are ineligible for cash bail and making it easier for judges to hold people in jail. Chicago Mayor Lori Lightfoot asked for a pause on the implementation of some parts of bail reform, saying that too many people let out of jail on electronic monitoring were "violent, dangerous offenders."  washingtonpost.com

Another City Grapples with Gun Violence
In wake of mass shooting, city leaders express doubts about need for new laws
Tallahassee city commissioners expressed grief over the mass shooting that left one person dead and eight injured during what was supposed to have been a celebratory weekend of football, homecoming and Halloween revelry.

But they stopped short of supporting new ordinances, including crowd-control measures - something some in the community have said are urgently needed in the wake of the recent bloodshed.

Several city commissioners expressed doubts about responding to the shooting with new laws. Many said it will take a community-wide push, not just city action, to make progress. tallahassee.com

Crime top of mind in hotly contested Alameda County District Attorney's race

After mass shooting, Philly leaders accused of not doing enough



COVID Update

640.9M Vaccinations Given

US: 99.6M Cases - 1M Dead - 97.2M Recovered
Worldwide: 638.2M Cases - 6.6M Dead - 618M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 811

Retail Impact of China's COVID LOCK-IN
Apple: iPhone shipments delayed over China Covid lockdown

Apple has warned shoppers to expect delays in receiving its products after a strict Covid lockdown forced the world's largest iPhone factory to shut.

The tech giant said its assembly plant in Zhengzhou, China is now operating at a significantly reduced capacity. Officials locked down the district that is home to the factory, run by Foxconn, on 2 November for seven days. It comes as China continues to target "zero Covid", using lockdowns to tackle even minor outbreaks.

"As we have done throughout the Covid-19 pandemic, we are prioritising the health and safety of the workers in our supply chain," said a statement from Apple, which launched its new iPhone line in September.

"We continue to see strong demand for iPhone 14 Pro and iPhone 14 Pro Max models. However, we now expect lower iPhone 14 Pro and iPhone 14 Pro Max shipments than we previously anticipated and customers will experience longer wait times to receive their new products."

The announcement will likely disappoint investors who were hoping China would lift its Covid restrictions in the near future. Chinese stock markets rose sharply on Friday on the back of rumours of an end to lockdowns. bbc.com

Behind the Scenes of iPhone Plant's Lockdown in China
Foxconn Effort to Ease Workers' Fears of Covid Led to Tighter Lockdown

Bid to continue iPhone production despite outbreak depended on lessening anxiety about a virus China's government portrays as deadly threat

When a small group of workers spent 27 hours in early October locked inside the world's biggest iPhone plant, it seemed little more than another temporary confinement in China's continuing war against Covid-19.

But the outbreak persisted, and on Monday, days after saying operations were stabilizing, Foxconn Technology Group cut its outlook for the current quarter. The company said it was locking down eight of the 11 dormitory blocks at the plant in the central Chinese city of Zhengzhou as part of a government-directed plan to end the outbreak.

Apple Inc. warned of delays for some new iPhones, with shipments of higher-end models affected in what is usually a peak buying period for its smartphones. wsj.com

COVID Continues to Disrupt Business
Covid's Drag on the Workforce Proves Persistent. 'It Sets Us Back.'

Virus still keeping millions out of work while reducing productivity and hours of millions more, disrupting business operations and raising costs

Two-and-a-half years after Covid-19 emerged, reported infections are way down, pandemic restrictions are practically gone and life in many respects is approaching normal. The labor force, however, is not. Researchers say the virus is having a persistent effect, keeping millions out of work and reducing the productivity and hours of millions more, disrupting business operations and raising costs.

In the average month this year, nearly 630,000 more workers missed at least a week of work because of illness than in the years before the pandemic, according to Labor Department data. That is a reduction in workers equal to about 0.4 percent of the labor force, a significant amount in a tight labor market. That share is up about 0.1 percentage point from the same period last year, the data show.

Another half a million workers have dropped out of the labor force due to lingering effects from previous Covid infections, according to research by economists Gopi Shah Goda of Stanford University and Evan J. Soltas at the Massachusetts Institute of Technology. In a Census Bureau survey in October, 1.1 million people said they hadn't worked the week before because they were concerned about contracting or spreading the virus. wsj.com

Dallas Tourism shows Strong Recovery from COVID Pandemic

US flu season off to a fast start as other viruses spread



Hiring Top Talent is Key to Facial Recognition Accuracy
Research: Hire the right people to be in the facial recognition loop to dramatically raise accuracy
Choosing the right humans to be in the loop of facial recognition decisions, and utilizing them in the right workflow can dramatically improve the accuracy delivered by biometric algorithms alone, studies conducted in Australia show.

A webinar on 'Facial recognition in identity management: AI and humans working together for a secure Australian passport' was presented by a University of New South Wales researcher and hosted by the UNSW Institute for Cyber Security.

David White studies how people perceive faces, and has worked with the Australian Passport Office and NIST among other organizations. White reviewed how fraudulent passports can be obtained and how facial recognition can help prevent their issuance.

Like algorithms, not all human review equal

"Now this is a problem," the cognitive psychology expert explains, "because humans aren't particularly good at matching unfamiliar faces." Familiar faces, even in images with wider variance, pose much less of a challenge to most people.

In collaboration with the passport office, UNSW tested staff's ability to match faces, and found passport officers, like university students, are wrong about 20 percent of the time. When asked if an applicant face matches a potential imposter drawn from a gallery of faces with high similarity scores, the error rate of the human reviewers jumped to half.

Choosing the people with the most face matching talent, then, and using their ability in fusion with biometric algorithms, will yield the best results, according to White. The wisdom of crowds can also be utilized by aggregating responses, for accuracy gains as high as 20 percent. biometricupdate.com

Keeping Stores & Customers Safe with IoT
Exclusive Q&A: Rite Aid, Giant Eagle ensure product safety with IoT

Internet of Things (IoT) sensing technology automates compliance with regulations regarding environmentally sensitive products.

Chain Store Age recently spoke with Summer Kerley, VP of clinical services and business development for Rite Aid Corp., and Victor Vercammen, VP of risk and chief compliance officer of Giant Eagle Inc., about the benefits that IoT sensing solutions can provide pharmacy and grocery retailers.

Summer Kerley (Rite Aid)

How does Rite Aid use IoT sensing technology?

At Rite Aid, we deployed SmartSense's IoT technology in over 2,400 sites to monitor medication stability, ensure customer safety, and reduce product loss. We needed a digital solution to enable continuous monitoring of our medications and vaccines to meet or exceed FDA and Board of Pharmacy regulations.

Victor Vercammen (Giant Eagle)

How does Giant Eagle use IoT sensing technology?

At Giant Eagle, we leverage SmartSense's IoT sensing technology to protect our 215 in-store pharmacies, and rely on the technology to provide digital task management support across 175 of our 200-plus Giant Eagle and Market District supermarkets, as well as 92 of our more than 250 GetGo café and market store locations. We expect the number of active locations to grow in the coming months. chainstoreage.com

The Physical Security & Business Continuity Convergence
Convergence: Physical Security and Business Continuity Meet their Moment
The post-9/11 wars, the rapid advancement of technology, the explosion of Internet of Things devices, extreme stress on the supply chain, a lasting security workforce shortage, and the COVID-19 pandemic may have led to a change in perception that will usher in the moment for security convergence. That seems to be the finding in the most recent research on the topic, Security Convergence and Business Continuity: Reflecting on the Pandemic Experience, published in September 2022.

More than 60 percent of those respondents indicated that their organizations had now fully or partially converged their security functions (29.3 percent complete, 31.2 partially, and 39.5 percent not converged). Similar to the 2007 report, the foundation convergence research focused on the melding of cyber and physical security with business continuity planning.

"Most companies that reported partial convergence merged their physical security and business continuity practices," according to the report. "One of the reasons that convergence with cybersecurity appears to be lagging behind physical security and business continuity convergence may be due to differences in the skill sets required for oversight of each function."

In a follow-up interview to the survey, for instance, one respondent said that the specialization for cybersecurity and physical security makes it difficult to find someone who excels in both arenas-slowing the organization's ability to converge these functions.

For converged organizations, most survey respondents said a CSO-or equivalent position-was responsible for the enterprise security risk management function, and all aspects of the organization responsible for critical asset protection reported to that person. asisonline.org

Good Luck Returning Your Unwanted Clothes and Electronics

Many major retailers are shortening their return windows and adding restocking fees ahead of the holiday season. Their customers are far from pleased.

Retailers bent over backward to make returns easy so that people would keep shopping through Covid-19 shutdowns, says Erin Halka, a retail strategist at supply-chain consulting firm Blue Yonder. But that fed a pattern of buying and returning that grew costly for companies.

Now, as e-commerce remains healthy, retailers from Athleta to Zara are shortening refund and exchange windows and charging customers restocking fees.

Retailers expect their customers to send back about 17% of the total merchandise they purchased in 2021, adding up to $761 billion, according to the National Retail Federation. That is up from 11% in 2020. About 10% of these returns are fraudulent, says NRF, including returns of shoplifted merchandise and items purchased with the goal of using and then returning.

Returns are especially challenging for stores that already have too much stuff. With returns piled to the ceilings and clogging warehouse aisles, businesses are working hard to dissuade their customers from bringing items back. wsj.com

Maintaining Civility in the Workplace
Handling Election Angst in the Workplace
Election Day and the days that follow can bring both joy and tension to workplaces. This year's results could be particularly contentious, with some states presenting ballot measures on abortion, marijuana, minimum wage and unions.

A 2022 SHRM survey found that 20 percent of workers say they've been mistreated due to their political views. And 20 percent of HR professionals say there is greater political volatility at work than there was three years ago.

Maintaining Workplace Civility

Kimberly Lee Minor, founder and CEO of boutique firm Bumbershoot in Columbus, Ohio, said that organizations should consider an all-hands meeting before, during or immediately after the election, allowing senior leadership to express zero tolerance for hostility or harm policy to everyone.

Leadership and HR can foster a harmonious workplace by conveying the need for productivity, results, innovation and retention of talent. Discussing taboo subjects can occur in the workplace, and failing to manage them can create a politically charged climate and can diminish the importance of these priorities. shrm.org

Another Hurricane Headed Toward Florida?
State of Emergency, Hurricane Watch Issued in Florida
The National Hurricane Center has issued a hurricane watch for Florida's east coast from the Brevard-Volusia county line south to Hallandale Beach as Subtropical Storm Nicole formed Monday morning in the Atlantic Ocean with a projected path predicted to bring it toward the state by Wednesday night as hurricane.

Gov. Ron DeSantis has also issued a State of Emergency for 34 counties in the potential path of the storm including all of Central Florida.

"While this storm does not, at this time, appear that it will become much stronger, I urge all Floridians to be prepared and to listen to announcements from local emergency management officials," DeSantis said in a press release. govtech.com

No, Black Friday isn't here quite yet
A few retailers held splashy sales early in October. But so far discounting is down from last year despite reports of high inventories and wary consumers.

Retail credit card interest rate hits record high

A recession in the US is not a slam dunk, Goldman Sachs says

Senior LP & AP Jobs Market

Loss Prevention & Risk Director job posted in Addison, TX (confidential company)
The Director of Loss Prevention and Risk's role is to assist and support the Loss Prevention Department - by limiting losses from theft by discouraging criminal behavior and apprehending anyone attempting to steal products. Holding people accountable for the damage they cause to the company through vandalism or stolen products. Looking for patterns of suspicious behavior and closely observe shoppers, approaching them when they attempt to leave the store without paying for merchandise. Loss Prevention Officers collaborate with law enforcement and other Security Officers when necessary to prevent serial thefts at their store. indeed.com

In Case You Missed it

Returnless Refunds: 4 Risks & How to Mitigate Them

By: Michele Marvin, Vice President of Marketing, Appriss Retail

Download Order Claims: A Growing Source of Ecommerce Fraud.


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CONTROLTEK Launches First-Ever 90% Post-Consumer Recycled Tamper-Evident Cash Deposit Bag

Bridgewater, N.J. (November 8, 2022) CONTROLTEK, the global leader in tamper-evident cash security solutions, launches the first and only 90% post-consumer recycled (PCR) tamper-evident cash security bag - EcoLOK4.

"For nearly half a century we've been helping the nation's leading banks, armored couriers, and retailers transport cash safely and securely. As we evaluated our environmental impact, we realized that the industry would not be able to eliminate single-use cash deposit bags but knew there had to be a more sustainable way to transport cash," said Rod Diplock, chief executive officer at CONTROLTEK.

"The film used to make EcoLOK4 is comprised of 90% PCR plastic. This is the most ecofriendly cash deposit bag on the market without compromising security or durability," said Brian Diplock, vice president of strategic sourcing and product development at CONTROLTEK. "This is a game changer for the industry as it allows businesses to remain confident in the security of their cash in transit while reducing the environmental burden of their cash handling operations and ultimately protecting our planet."

"Unlike traditional plastic deposit bags that use post-industrial recycled plastic created from excess scrap plastic produced in the manufacturing process, we repurpose plastic waste created by consumer households and businesses, to make the EcoLOK4, said Tom Meehan, president at CONTROLTEK. "With this new tamper-evident bag we reduce the amount of virgin plastic used, lowering our industry's carbon footprint, and helping our financial institution and retail partners achieve their sustainability goals by closing the loop in reducing waste, preventing pollution, and conserving natural resources."

For more information about and to request a sample of CONTROLTEK's new EcoLOK4 tamper-evident cash deposit bag, visit CONTROLTEK's website or contact a CONTROLTEK sales representative at sales@controltekusa.com.






New Report Examines Holiday Season Cyber Threat Trends in Retail & Hospitality

Return fraud & gift card fraud  key areas of concern for retailers during holiday season.

Vienna, VA (November 7, 2022) - The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today released its Holiday Season Cyber Threat Trends report, which examines the threat landscape facing the retail and hospitality sector during the holiday season, typically the busiest time of year for these industries.

According to the report, QakBot, Emotet, Agent Tesla, and Dridex are likely to continue as the most prevalent malware tools leveraged by threat actors for the 2022 holiday season. Additionally, phishing and fraud remain critical concerns, with return fraud and gift card fraud increasing dramatically in the current period. Organizations are seeing an increase in the prevalence of credential harvesting attempts, especially leveraging social engineering tactics.

The report includes perspectives from key subject matter experts at leading consumer-facing organizations who provided insights into their organization's holiday season cybersecurity measures. The report also features an analysis of the threat trends reported by the RH-ISAC member community for the 2020 and 2021 holiday seasons to provide a historical perspective. Additionally, RH-ISAC associate member Flashpoint provides perspective on the current holiday season threat landscape based on their research and data.

Download a copy of the report here.

Another Retail Cyberattack
Sobeys suffers major system outage after possible cyberattack
A major Canadian grocery retailer's operations have ground to a halt since Friday after what is being described as "a cybersecurity incident." The hack left computers and associated systems inoperable at Sobeys' over 1,500 stores across Canada, crippling the country's second-largest supermarket chain.

A Sobeys employee who wishes to remain anonymous tells blogTO that the company was indeed "hit with a ransomware attack," adding that "all our computers were down with a message on screen demanding payment or else files were going to be uploaded online."

"Along with our computers being down, our smart carts and self-checkouts were also down. Today, November 5, when I came into work, I found out that all Sobeys stores, including other stores under the Sobeys umbrella, are affected by this attack."

The hack - described as a ransomware attack - has not been confirmed by Sobeys, but another affected company has spoken out about the incident.

The outage also hit packaged meat producer Maple Leaf Foods, which confirmed via a statement on Sunday that the company "is currently experiencing a system outage linked to a cybersecurity incident."

"Upon learning of the incident, Maple Leaf Foods took immediate action and engaged cybersecurity and recovery experts. Its team of information systems professionals and third-party experts are working diligently with all available resources to investigate the outage and resolve the situation."

Maple Leaf stated that it "is executing its business continuity plans as it works to restore the impacted systems; however, it expects that full resolution of the outage will take time and result in some operational and service disruptions."

Supermarket chains have faced increased scrutiny and negative press over the past several weeks, and the hack comes as members of the public react to grocers' profiting amid a wave of skyrocketing inflation and food costs. blogto.com

Footwear Brand Battles Ransomware
Brooks runs with Illumio to protect business against ransomware

Footwear brand, Brooks, has selected Illumio Core to reduce its risk from cyberattacks like ransomware.

Advertisement"Illumio is a strategic technology in our work to protect the business against ransomware, which is a top priority not only for my team, but the company overall. Ransomware attacks can have a major impact on retail brands - they can limit our availability, halt operations, and damage our trust with customers." says Ryan Fried, Senior Security Engineer at Brooks.

"With the Zero Trust Segmentation platform, we're able to automate and create segmentation policies which control unwanted communications and proactively contain a potential breach to limit its impact on the organisation."

"At a time when cyberattacks are a constant and daily occurrence, organisations are looking for simple, reliable, and modern approaches to reduce risk. Zero Trust Segmentation isolates attacks so they cannot spread across your hybrid attack surface, which drastically limits their impact," says PJ Kirner, CTO and Co-founder at Illumio.

"As a major retailer, Brooks has a responsibility to both keep its customers' data secure and its own operations running. We're proud to help it fulfil its mission and foster trust with customers by building resilience throughout its network."  retailtechinnovationhub.com

BEC: Least Sophisticated But Most Damaging Cyberattack?
Business Email Compromise: Low-Tech, High-Impact Threat
One of the least technologically sophisticated cyberattacks, business email compromise (BEC), is also one of the most damaging. According to the FBI's Internet Crime Complaint Center (IC3), there were 241,206 business email compromise incidents between 2016 and 2021, with combined global business losses of $43,312,749,946. In its 2021 internet crime report, the FBI cited BEC as the top internet crime in terms of victim loss for the seventh year in a row, totaling almost $2.4 billion in 2021. That was about a billion dollars more than the second-ranked crime.

The FBI cites the following categories of BEC attacks:

CEO fraud: The attacker impersonates the organization's CEO and urges a finance department or other employee to transfer money to external accounts the attacker owns.

Account compromise: The attacker hacks an employee's email account and uses it to request payments to fake company vendors.

Invoice fraud: The attacker uses stolen credentials to hijack a vendor's email account or uses email spoofing to notify the victim of an "updated" vendor address to send payments. In 2019, Griffin City, Georgia lost $800,000 to a BEC scammer impersonating its supposed water treatment facilities contractor. The attacker included authentic-looking electronic invoices with accurate project and cost information.

Attorney impersonation: The attacker impersonates a lawyer or other legal representative. Sometimes the attack impersonates the executive first, who warns of a time-sensitive or confidential transaction involving the company's attorney. Another email follows the supposed attorney requesting the wire transfer.

Data theft: Money is not always the goal of a BEC. In this type of attack, the perpetrator might target human resources or bookkeeping employees to obtain sensitive information about CEOs or other high-level employees they can use for a future BEC attack.

The targeted phishing BEC exploits are particularly effective because, in many cases, the attacker has done extensive planning and research to make its fake emails look very authentic. While typical phishing attacks only have an employee click rate of about 2.9%, according to Verizon's 2022 Data Breach Investigations Report, targeted spear phishing emails have a successful click rate of about 70%, according to FireEye.

CISO's Dealing with Rising Burnout
Video: How to deal with burnout when you're the CISO
CISOs are working overtime and can't always switch off from work, according to a recent Tessian report.

Recent headlines have shown that security stakes have never been higher, and it's likely this high level of pressure that's causing 18% of security leaders to work 25 extra hours a week. That's double the amount of overtime that they worked in 2021. While many are hopping on the "quiet-quitting" trend, CISOs have the opposite problem.

In this Help Net Security video, Josh Yavor, CISO at Tessian, offers a personal perspective on dealing with burnout as a CISO. helpnetsecurity.com

DOJ: Nigerian Man Gets 11 Years - Conspiring to Launder Tens of Millions of Dollars from Online Scams (BEC)

Concern about cybersecurity threats ahead of Election Day







A Brief History of RFID

The first use of RFID technology was in WWII for help identifying aircraft. Further development occurred in the 60's and 70's, extending the use of the technology into civilian space. The first patent for RFID was in 1973 for door card readers. By the 80's RFID was used for tracking nuclear material, cattle, toll payments and many other applications.

Faster data transfer was achieved for transmission over longer distances in the early 90's. This is the UHF RFID period. In the late 90's UHF RFID tags started interacting with the Internet. Between 1999 and 2003 the EPC (Electronic Product Code) introduced.

Finally, after more than 50 years, a standardization occurred and now a wider adoption of the technology is happening.




'Tis the Season for Online Shopping Scams
Better Business Bureau warns of online shopping scams
With the holiday season approaching, it's important to remember that no one is immune to scams. The Better Business Bureau urges people to be cautious while shopping online.

More than eight percent of all websites on the internet are fake. According to the agency, online shopping scams are becoming the number one scam in the nation. This year more than 60 reports have been made around Southwest Virginia, regarding the loss of money to fake websites.

Scammers are paying for advertisements, when you search for something online their fake website generates at the top of the list, explains Julie Wheeler, the president and CEO of BBB Serving Western Virginia.

To avoid being scammed, you need to do your homework.

Think before you click, especially on those pop-up ads on your social media. Those ads may appear legitimate, however, many sketchy retailers advertise great deals that don't match the promotional hype.

Read the fine print, before making an online order.

Make sure you understand the return policy.

Beware of too-good-to-be-true deals.

Use a credit card when shopping online. This way if anything gets charged that wasn't supposed to be, you can file a claim with the credit card company.

If you are wary of a website and its legitimacy, research when and where that website was registered.

"I've seen a lot of these fake sites that are putting addresses of shopping malls. At that point, pull up the shopping mall directory, and see if that store is in there because what you will find is that in most cases they are not they are located in that store," Wheeler.

If you see or become a victim of a scam, you are urged to report it to the BBB so the bureau can stop the scammers, as well as prevent others from becoming victims of the same scam. wfxrtv.com

AI in the E-Commerce Space
IKEA's chief digital officer on how it's using AI to personalized online shopping, working with influencers
This summer, IKEA debuted IKEA Kreative, an AI-driven platform that lets people scan their real-life rooms to see what they might want to buy. This isn't the first time IKEA has experimented with tech to bring parts of the retail floor into shoppers' real-life rooms. In 2017, it launched an augmented reality app called IKEA Place and has been using AI to help people discover items and use an iPad to visualize ways of furnishing their homes.

Since 2016, omnichannel commerce has grown from just 2% of its business to 25%, according to Parag Parekh, co-chief digital officer and chief technology officer of IKEA Retail. Meanwhile, IKEA says it's now seeing more than 40,000 active designs, more than 10,000 room scans each month. Around 20% of customers save one or more designs to re-visit later. And the average user spends more than 30 minutes on their design.

Last week, at the Web Summit tech conference in Lisbon, Portugal, Parekh spoke with Digiday about how the company is using augmented reality, artificial intelligence and other digital tools to personalize online shopping and let users better curate their options beyond IKEA's walls. digiday.com

Staying safe while online shopping ahead of holiday season

Apple to Amazon: How tech giants are opting for layoffs, freezing new hires







Hitting Walmart, Victoria's Secret, and Home Depot for $700k
Hampton, NH: Man pleads guilty to bilking $700K in identity theft scheme
A local man pleaded guilty Monday to stealing nearly $700,000 in two schemes - one where he stole the identity of 12 victims to obtain credit cards and another filing fake unemployment claims in two states. Anthony Silva, 37, of Hampton, pleaded guilty in federal court to wire fraud, aggravated identity theft and mail fraud as part of a negotiated plea deal with prosecutors. As part of the deal, he faces 60 months in prison and must pay $699,496.14 in restitution. Prosecutors alleged Silva stole the personal identifying information of his victims - including their names, Social Security numbers, and dates of birth - to apply for 15 different credit cards from American Express in 2021. As part of the scheme, Silva sometimes submitted fake driver's licenses with the victim's name and other identifying information, but with his own photograph. He used the credit cards to make $59,684.14 in purchases at Walmart, Victoria's Secret and Home Depot, where he was recorded on store security footage making some of the purchases, according to prosecutors. seacoastonline.com

Erie, PA: Mobile Convenience Store Owner Pleads to Fraud and Identity Theft Charges
Resident of Erie, Pennsylvania, pleaded guilty in federal court to charges of food stamp fraud and identity theft, United States Attorney Cindy K. Chung announced today. John Alan Vanhouwe, 60, pleaded guilty to two counts before Senior United States District Judge David S. Cercone. In connection with the guilty plea, the court was advised that Vanhouwe, who owned and operated a mobile convenience store in Erie, allowed customers to pay credit accounts with food stamps and used a database he created to gain access to customers' food stamp accounts so he could pay down their credit accounts at his store without their knowledge. Judge Cercone scheduled sentencing for April 10, 2023. The law provides for a total sentence of 10 years in prison, a fine of $500,000, or both.  justice.gov

Spokane, WA: Bodycam footage shows arrest of robbery suspect Armed with Bear Spray
A man suspected of robbing two stores with bear spray was arrested on Saturday after a patrol officer noticed the suspect's vehicle in a Wal-Mart parking lot. According to Spokane Police Department (SPD), a man and woman entered a sporting goods store in north Spokane on Friday, Nov. 4, loading thousands of dollars' worth of merchandise into a cart and attempting to leave with it. When store employees confronted the pair, the man brandished bear spray and pointed it towards employees, elevating the crime to a robbery. Media was booked into Spokane County Jail for first-degree robbery, second-degree robbery, third-degree assault of an officer, and multiple other misdemeanor charges. He also had an active warrant out of Idaho. khq.com

Oklahoma man busted for selling fake Pokémon cards nationwide
A man from Tulsa, Oklahoma, has been arrested and charged for allegedly selling counterfeit Pokémon cards for thousands of dollars nationwide. The scheme, which had been under investigation for months, came to an end after a victim from Hawaii tipped Tulsa police about the questionable cards he had bought for $3,000. With the victim's help, authorities set up a fake number to trick Michael McCoy into selling the victim cards once again. As McCoy prepared to mail the cards at a Tulsa post office on Tuesday, he was arrested by local police. Officials said buyers from four other states - Arizona, Colorado, Ohio and Texas - were also duped into buying what they thought were "rare and high-value Pokémon cards." McCoy allegedly earned up to $12,000 from the scam operation. "The cards that were sold by the suspect had little to no value on their own," the Tulsa Police Department and the Tulsa County District Attorney's Office said in a statement, as per People. "However [they] were being sold as 'rare collectors cards' for $350 per card." news.yahoo.com

Jacksonville, IL: Man Sentenced to IDOC for String of Power Equipment Thefts, Burglary
A Jacksonville man has been sentenced to time in the Illinois Department of Corrections in connection to a string of power equipment thefts over the summer. 49-year-old Kenneth D. Smith was arrested at his residence without incident on August 19th for theft following an investigation by Jacksonville Police. According to charging documents filed by the Morgan County State's Attorney's Office, between June 11th and August 5th of this year, Smith took eight separate pieces of power equipment in the Jacksonville area, consisting of two Cub Cadet utility vehicles, and six lawnmowers of varying makes and models. wlds.com

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Shootings & Deaths

Baltimore, MD: Security Guard Kills Brick Throwing Man In Overnight Incident
Baltimore City police said a security guard fatally shot a man who the guard said threw a brick at him early Monday morning in southeast Baltimore. According to police, officers were patrolling the area of East Lombard Street when they heard a gunfire coming from the 4000 block of East Lombard Street. Police said the officers found a 35-year-old man suffering from an apparent gunshot wound. He was taken to a hospital, where he died. Police said a preliminary investigation indicates a security guard told officers, "The victim threw a brick at him, causing him to discharge his weapon and strike the victim." Friends told 11 News the man who was shot is Kevin Torres, 35, a man from Honduras who owned a concrete-finishing business. Friends said Torres' adult soccer club was at ChrisT Bar in east Baltimore to celebrate winning a championship, and that in addition to the team, Torres' wife and teenage stepson and stepdaughter were also there. Friends said Torres and the security guard got into an argument after the guard kicked his son out of the bar. The argument escalated and city police responded after patrol officers heard gunfire. Witnesses said the brick landed on the sidewalk, nowhere near the security guard. Witnesses said the shooter had plenty of time to de-escalate the situation. wbaltv.com

Baltimore, MD: Update: Man shot by security guard inside a South Baltimore Royal Farms has died
A man who was shot by a security guard at a Royal Farms in South Baltimore has died, according to police. Marquise Powell, 26, was shot in the head early on Oct. 30 at the convenience store on Washington Boulevard. He was taken to the hospital where he died on Saturday. Police are now investigating the shooting as a homicide. Security guard Kanisha Spence, 45, has been charged in the shooting. She was initially charged with attempted second-degree murder, but police haven't said if she has been charged with anything else. Powell was found at the doorway of the store with a gunshot to his head, according to police.  cbsnews.com

Huntington, WV: Restaurant employee dies after being hit by stray bullet while at work
A restaurant employee who was struck by a stray bullet last week has died, his family said. The family identified the victim as Joe Bryan. The deadly incident happened around 3:15 a.m. Friday near Premier Pub and Grill in Huntington, West Virginia. Several stray bullets hit nearby business D.P. Dough, a local restaurant chain, where Bryan was critically injured on the job. WSAZ reports two men have been arrested in connection with the deadly shooting. After the shooting, Huntington Mayor Steve Williams told WSAZ he wants Premier Pub and Grill shut down because of its history of being involved with incidents of gun violence. wbtv.com

Manatee County, FL: Two men convicted in 2019 shooting death of smoke shop employee
Surveillance video in 2019 showed the brutal death of Green Galaxy Smoke Shop employee Mohammed Hamed. One image showed one of the then suspects pointing his weapon at 23-year-old Hamed, the last seconds of his life captured on film. Four men were arrested in connection with the shooting: James Brewer, Michael Hepner, Amado Alexander Zeppi, and Coty Paulk. The Manatee County Sheriff's Office says that Brewer was driven to the Green Galaxy Smoke Shop on the 3000 block of 1st Street West by Hepner and entered the store in an attempt to distract Hamed. A short time later, 20-year-old Amado Alexander Zeppi and a fourth suspect exited the same vehicle and entered the store armed with an SKS rifle and a bayonet with their faces covered. After entering the store, deputies say Brewer fled out the front door and got back in the car with Hepner. The sheriff's office says Zeppi and the fourth suspect ordered Hamed to go into the back of the store and open a safe. Deputies say they packed a bag full of items and exited through the back of the store. They say Zeppi continued to point his weapon at Hamed and then, unprovoked, swung the firearm hitting Hamed with the bayonet end. That's when deputies say the weapon went off, killing Hamed. mysuncoast.com


Robberies, Incidents & Thefts

Beaumont, TX: Man sentenced to 10 years after attempted robbery outside Family Dollar left victim injured; kicked the victim in the face before leaving
A 35-year-old man from Silsbee will spend the next 10 years in prison after an attempted robbery outside of a Family Dollar in Beaumont left a victim injured. Johnny Ray Jones pled guilty to aggravated robbery. If Jones had stood trial and was found guilty, he would have faced anywhere from five to 99 years or life in prison and a $10,000 fine. As a part of the plea deal, a drug possession charge was dropped. The plea deal capped Jones' punishment at 10 years and allowed Judge John Stevens to decide Jones' sentence. Jones' attorney asked Judge Stevens to give Jones probation and not send him to prison so that he could provide for his children. The prosecutor responded by saying that when the robbery took place, Jones stuck a gun in the victim's side creating a potentially deadly situation. Judge John Stevens cited some of Jones' previous crimes before sentencing him to 10 years.  12newsnow.com

Wauconda IL: $200K bond for retail theft suspect who allegedly kicked officers and tried to grab their tasers
Prosecutors say a woman stole goods from a store, kicked two police officers who tried to arrest her and tried grabbing the officers' tasers in Wauconda. Krystal M. Head, 37, of Wauconda, was charged with two counts of aggravated battery of a peace officer, two counts of retail theft and one count of aggravated assault with a deadly weapon. The Wauconda Police Department responded on October 30 to the Jewel-Osco, according to court records. Lake County Assistant State's Attorney Manuel Mandujano said an employee of the store confronted Head about stealing as she was exiting the store. Head gave the employee a bottle of Fireball after being asked to give the items back. Head, who consumed two small shooter bottles of alcohol while inside the store, took off running, Mandujano said. Mandujano said officers located Head at her residence and the woman became irate and started throwing items at the officer, including several lighters, a shooter bottle and a vape. The items hit the officer in the vest and Head's father told police the items came from Jewel-Osco. When officers told Head she was under arrest for theft, she began pulling away and resisting arrest, Mandujano said. At one point, Head pulled away successfully from the officers' grasp and began pulling on the officer's taser on their duty belt, Mandujano said. Head allegedly continued fighting and the officers took her to the ground. They arrested her and had to drag and carry her to the squad car. Officers then placed the woman up against the squad car for a search. During the search, Head kicked backward and struck one of the officers in the leg before kicking a second officer, Mandujano said. lakemchenryscanner.com

PA State Police Warn Asian American Restaurant Owners After Series Of Home Burglaries
Troopers from the Pennsylvania State Police are issuing a warning to Asian American owners of restaurants after a series of suspected targeted burglaries across the state. In a statement Monday, troopers said close to $1 million in cash and personal property has been taken in the series of burglaries statewide that have targeted the homes of Asian Americans who own Chinese food restaurants. "The actors appear to operate as a team, with one person acting as a lookout while one or two enter the home, primarily taking cash and jewelry. Another team member waits in a getaway vehicle," state police said in a statement. "Investigators believe the burglars watch the houses they target, observing the activity patterns of residents to determine when the home will be unoccupied. They usually disguise themselves, sometimes by wearing yellow safety vests or posing as landscapers. The burglaries are carried out quickly, with the actors in the residence for 30 minutes or less," they added. Troopers said the suspects learned where the restaurant owners resided by entering their cars for registration cards, installing makeshift tracking devices on their cars, or following them home from their businesses. "While many of these crimes occurred in the northeastern part of the state, similar burglaries have been reported across the commonwealth," said Colonel Robert Evanchick, the commissioner of the Pennsylvania State Police. "We want business owners to be aware of this trend and take preventive measures." levittownnow.com

DOJ: Florida man gets 48 months prison for selling $5M in counterfeit computer parts from China
Murtaza Juma, Orlando, Florida, pleaded guilty March 25. The court found Juma's conduct harmed Hewlett Packard Enterprises (HPE), Cisco and Intel by at least $5 million. At the hearing, representatives from HPE and Cisco addressed the court and testified as to the harm this crime causes to their companies and consumers in the United States. Juma had illegally purchased and imported counterfeit computer parts from China and sold them to unwitting customers in the United States. justice.gov

East Oakland, CA: Vendors demand police protection at Durant Marketplace after multiple robberies
New video shows robbers at Oakland's Durant Marketplace getting away with thousands of dollars of jewelry. Betty Yu reports vendors say it's gotten so bad they're afraid to go to work. news.yahoo.com

Norwalk, CT: Thieves caught at Trumbull Mall linked to Norwalk home burglaries
Two people caught shoplifting and making purchases with stolen credit cards in Trumbull last week have been connected with several burglaries that happened the night before in Norwalk, police say. Trumbull police initially reported officers responding to the mall for a report of credit card theft found Ramirez and Collazo in possession of shoplifted merchandise as well as several stolen credit cards. thehour.com

Akron, OH: $10K reward offered for Gun store Smash-and-Grab suspects



Mobile, AL: 7 Nebraskans enter pleas for setting fires to Walmart stores in the South
Seven Nebraskans federally indicted in Alabama for a plot to start fires at Walmart stores in the South are set for sentencing after entering guilty pleas in the case. Sean Bottorff and his wife, Jenna Bottorff, and Erica Sikes made their court appearances this week in Mobile, Alabama. Erica Sikes' husband, Jeffery Sikes, and Alexander Olson entered pleas last week. Each face a minimum of five years in prison and a maximum of 20 for their part in the scheme. Michael Bottorff entered his plea Monday. He faces a maximum term of five years. As does Quinton Olson, who pleaded guilty in September. All of the seven have ties to Kearney. In the indictment, prosecutors say they all participated in meetings and drafted a "Declaration of War." Christopher Bodnar, Assistant U.S. Attorney, said in it the seven referenced malicious fires set by a group called The Veterans Order, which sought to make demands on Walmart related to the company's commercial practices, "and threatens further malicious fires if Walmart Inc. does not comply with the demands." yorknewstimes.com



C-Store - Staten Island, NY - Robbery
C-Store - Long Beach, MS - Armed Robbery
C-Store - Sioux Falls, SD - Armed Robbery
C-Store - Salisbury, NC - Robbery
C-Store - Atlantic City, NJ - Robbery
Cellphone - Abilene, TX - Armed Robbery
Cellphone - Jacksonville, FL - Armed Robbery
Dollar - Beaumont, TX - Armed Robbery
Electronics - Evansville, IN - Burglary
Gas Station - Lewes, DE - Armed Robbery
Gas Station - Marietta, OH - Robbery
Grocery - Wauconda, IL - Robbery
Grocery - Natchez, MS - Armed Robbery
Grocery - Cleveland, OH - Armed Robbery
Grocery - Concord, NC - Armed Robbery
Hardware - Altoona, PA - Burglary
Hotel - Tampa, FL - Burglary
Jewelry - Fayetteville, NC - Robbery
Jewelry - Quincy, IL - Robbery
Jewelry - Webster, TX - Robbery
Jewelry - Norwalk, CT - Robbery
Jewelry - Danbury, CT - Robbery
Jewelry - East Brunswick NJ - Robbery
Vape - Grand Island, NE - Burglary
Walmart - Spokane, WA - Armed Robbery


Daily Totals:
• 21 robberies
• 4 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



Matt Yount named Regional Security Manager for Gucci

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An Industry Obligation - Staffing 'Best in Class' Teams

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Asset Protection Associate
D.C. Area - posted November 4
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control...

Asset Protection Associate
Riverhead, NY - posted November 4
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control...

District Loss Prevention Manager - Seattle District
Seattle, WA - posted October 31
DICK'S Sporting Goods is seeking a Big Box Retail District Loss Prevention Manager to oversee LP functions in the Seattle district. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District LP Managers are responsible for leading LP functions within a specific operations district and for collaborating with Store Operations and HR in an effort to prevent company loss...

Store Loss Prevention Manager
Sunnyvale, CA - posted October 31
Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

Area Asset Protection Manager - South New Jersey
South New Jersey - posted October 11
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values...

Field Loss Prevention Manager
Seattle, WA - posted September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...

Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...

Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted June 17
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Physical Security Operations Center Leader
Columbia, MD - posted June 8
The primary purpose of this role is to partner, lead and manage a Central Station/Physical Security Operations Center driving operational execution and enhancements to ensure effectiveness and a positive customer experience. This individual is also responsible for leading a team of operators providing professional and accurate responses...

Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
- posted May 6
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.

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Individual growth is an overly used phrase for something that is extremely difficult to truly accomplish. Corporate America tends to force it faster than many can absorb. Out of necessity or by design it requires a mental investment and a conscious effort on the part of the executive to truly grow beyond their current capabilities. Consequently, growth is oftentimes as a result of direct force or life-changing events. But it is a necessity if one expects to advance and stay current with the industry. Technology represents the Loss Prevention industry's biggest opportunity for growth and if one expects to be a leader tomorrow it would be wise to grow your technology education.

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