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 10/6/21

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Auror Helps Catch Prolific Shoplifter
Putting a stop to South Australia's most wanted shoplifter

Two of Australia's largest retailers are breathing a sigh of relief as one of their most prolific and aggressive shoplifters has been arrested, this time without bail. For more than 20 years, this person, who was dubbed "South Australia's most wanted shoplifter", regularly stole from these retailers, causing a huge amount of loss. On top of that, this person was often threatening towards store staff on countless occasions.

Despite law enforcement arresting this person multiple times in the past, the charges only reflected a fraction of their activity and they were always "picked up and back on the street the next day".

But that all changed once the retailers switched to Auror's Crime Intelligence Platform. Together they recorded more than 160 events totalling over AUD$125,600 that this person was involved with. Most of the events were for shoplifting, with values ranging mostly from $200 to $1500+.

Utilising intelligent case management, in July 2021, they were arrested by South Australia Police and charged with more than 40 offences, worth about $35,000. This is the first time this person has been able to be charged with so many offences and with this much evidence attached thanks to the intelligence the retailers were able to gather.

From "incident reporting that went nowhere" to adopting a comprehensive crime intelligence tool
 
Before starting to use Auror's platform, both retailers already had internal systems for recording in-store events. But, there were no images or video footage and no way to easily link people together. As one Loss Prevention (LP) manager described it, they had an " internal incident reporting system that went nowhere".

This changed completely once Auror's Crime Intelligence Platform was brought onboard. Instead of recording information about events and subjects in a spreadsheet, teams could add it straight onto the platform along with images and video. This immediately notifies other stores of when events occur and staff can be on alert to help prevent further events from happening.

When it came to "South Australia's most wanted shoplifter", this system made it much easier to link together all the events that this person was responsible for. The two retailers were better able to work together with law enforcement and share intel in ways they never could before, resulting in more evidence. The impact of all of this is visible through the outcome.

"40 charges in one go would never have been possible previously and you can see the difference with the person being refused bail," one LP team leader says.

Read the full story here
 



The U.S. Crime Surge
The Retail Impact


Retail Violence Hot Spots
C-Stores Are 4th Most Common Location for Violent Crime

Gas stations take 7th place in just-released 2020 FBI crime statistics

Convenience stores accounted for about 3% of violent crimes overall in 2020, and gas stations accounted for about 2%, according to new statistics released by the Federal Bureau of Investigation (FBI). Out of a total of 675,715 violent crimes represented by National Incident-Based Reporting System (NIBRS) data, 20,108 incidents occurred at c-stores in 2020, and 11,795 occurred at gas station, the data shows.

These statistics make c-stores and gas stations the fourth and seventh most common locations for violent crime, respectively. Restaurants are the eight most common locations.

Of the violent crimes that the FBI covers in the report, 157 or 2% of the 10,440 total crimes at convenience stores were homicides; 119 or 1% of the total crimes at gas stations were homicides. The FBI reported 137,556 total robberies, 13,721 or 10% were at c-stores, while 7,006 or 5% were at gas stations.



The statistics show that most homicides are committed by acquaintances rather than strangers (17% vs. 13%). In contrast, strangers are more likely than familiar parties to commit a violent crime overall (22% vs. 13%). Guns were overwhelmingly the most common weapons used for violent crimes in all locations last year, figuring into 60% of incidents.

These statistics and additional data are presented in the 2020 edition of the FBI's annual report Crime in the United States. Click here to view the FBI Crime Data Explorer. cspdailynews.com

WSJ Op-Ed Blames COVID & Anti-Police Movement for Crime Spike
The Violent-Crime Wave Continues

The slow erosion of the U.S. criminal-justice system could keep violence elevated for some time.

As the editorial board highlights in "The 2020 Murder Spike" (Sept. 29), 2020 was a record-poor year for U.S. violent crime. Astute readers should be aware that the problem has not abated. Violent crime remains high as the criminal-justice system struggles to keep up.

Although it will take another year to get a full picture of 2021, the preliminary data from big U.S. cities is grim. Data collected by the firm AH Datalytics shows that homicide is up, year to date, in two-thirds of the nearly 90 cities it covers. In some jurisdictions, violence is down relative to 2020, but still dramatically elevated relative to 2019. In New York City, for example, there were 53 murders in August, down from 58 in August 2020-but up from 36 in August 2019.

That jump reflects a criminal-justice system still struggling to recover from the dual blow of Covid and antipolice sentiment. Jail populations are still well below where they were in February of last year; the precipitous decline has released thousands of criminals, including repeat offenders, onto our streets. Some courts are not yet running at full capacity. Big-city police departments like Minneapolis's are still straining to meet staffing minimums.

This lack of capacity is a product of recent upheaval as well as long-term, structural trends. A 2019 Police Executive Research Forum report emphasized that departments have struggled with hiring since the 2007-09 recession. Prison populations have also shrunk since then.

Demographic and technological changes mean America is unlikely to return to the worst days of crime in the 1980s and '90s. But the slow erosion of the criminal-justice system could keep violence elevated for some time, at a cost of millions of dollars and thousands of lives. wsj.com

Rethinking NYC's Crime-Fighting Strategy
Police Expert Says Recent Rash Of Shocking Gun Crimes May Require New York City To Rethink Its Street Safety Strategy
These shootings are not isolated incidents. They happened over the last few days. Pace University professor and former NYPD lieutenant Darrin Porcher told Kramer things have got to change.

"A lot of the law breakers feel as if they can act with impunity because the NYPD has been more regressive, as opposed to proactive, in targeting these gun violence crimes that have happened," Porcher said.

Porcher said the NYPD needs to pinpoint places where gun violence erupts and flood those areas with cops. "They're not afraid of the NYPD. In addition to that, our elected officials have not rolled out the necessary agenda to make us feel safe," Porcher said.

Porcher said the iron pipeline - guns flowing into New York City from states with lax gun laws - is partially to blame, a fact that was on full display at police headquarters where Commissioner Dermot Shea and Manhattan District Attorney Cy Vance displayed 80 guns they confiscated in a huge gun trafficking bust that involved guns from Tennessee allegedly sold on the street by the doorman at the West 55th Street building.

"How frustrating is it for you that despite the fact that you've taken 80 guns off the street there's still this constant drumbeat of gun crime?" Kramer asked. "The focus has to be more so on these small number of people that carry guns and we must deal with that side of the equation," Shea said.

Vance said one answer may be a new gun kingpin bill that increases penalties for gun trafficking. Porcher said it will also take more cops targeting gun crimes, and it will take a new mayor. newyork.cbslocal.com

Gun Trafficking Gang 'Fueled Violent Crime' Across the U.S.
DOJ: Tulsa Man Sentenced for Trafficking Firearms in Exchange for Distribution Amounts of High-Grade Marijuana
A Tulsa gang member was sentenced Tuesday for conspiring with others to collect firearms and exchange them for marijuana to sell on the black market, announced Acting U.S. Attorney Clint Johnson. U.S. District Judge Claire V. Eagan sentenced Shelvon Tyrone Williams, 27, to 72 months in federal prison followed by three years of supervised release.

Williams admitted that from November 2018 to March 2020, he collected and transported firearms from Oklahoma to northern California in exchange for distribution amounts of high-grade marijuana. Williams then sold the marijuana in the Northern District of Oklahoma.

"Shelvon Williams and his coconspirators fueled violent crime and placed the public at risk when they traded guns for marijuana," said Acting U.S. Attorney Clint Johnson. "The U.S. Attorney's Office, ATF and Tulsa Police Department remain committed to stopping the flow of illegal guns and drugs into Tulsa and other communities across the country."

According to the indictment, the conspirators concealed the firearms in backpacks, duffel bags, and suitcases and transported them in cars and buses to individuals in California. The defendants purchased bus tickets with cash using false names to help conceal their crimes. In exchange for each handgun they delivered to California, the defendants received one to two pounds of high-grade marijuana shipped through the U.S. Postal Service. Conspirators in California shipped the packages of marijuana to a specific geographical region in Tulsa where U.S. Postal Service employee and codefendant, Whitney D'ron Clark, retrieved the packages. She then delivered the packages to other conspirators who re-packaged the marijuana for sale in northeastern Oklahoma. justice.gov

Indiana Crime Guns Task Force working to clear streets of illegal guns, identify straw purchasers, gun traffickers


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COVID Update

397.7M Vaccinations Given

US: 44.7M Cases - 724.7K Dead - 34.2M Recovered
Worldwide: 236.7M Cases - 4.8M Dead - 213.8M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.


Private Industry Security Guard Deaths: 320   Law Enforcement Officer Deaths: 461
*Red indicates change in total deaths

COVID Hot Spots Move North


U.S. COVID-19 cases and hospitalizations continue to decline
U.S. cases of, and hospitalizations from, the coronavirus-borne illness COVID-19 continued their recent steady decline on Monday, as the country seems to be moving past a July surge caused by the highly transmissible delta variant.

There are currently about 20,000 fewer COVID-19 patients in hospitals across the U.S. than there were at the beginning of September, according to a New York Times tracker, and new cases are averaging 106,941 a day, down 28% from two weeks ago.

But the daily death toll remains close to 2,000, and the overall number of fatalities surpassed 700,000 late Friday. Experts lament that at least 200,000 of those deaths were preventable as they came after vaccines became widely available, but many people living in the U.S. refused to get them. marketwatch.com

PetSmart's 'Poor COVID-19 Protections' Come Under Fire
Activist group says PetSmart put workers, pets and operations at risk
In a recent report, worker activist group United for Respect said PetSmart left employees unprotected against COVID-19 while understaffing in recent years has added risk to animals.

United for Respect's report draws a direct line from the company's private equity owners to its allegations of understaffing and poor COVID-19 protections, which came out of the group's interviews with PetSmart workers. The report alleges that PetSmart is "cutting corners on the staffing, training, supplies, and equipment needed to provide quality petcare" while "associates, customers, and pets ... pay the price for BC Partners' extractive ownership practices."

The report cites a journalistic investigation into an uptick in documented deaths of dogs in or that received PetSmart care services. PetSmart at the time said that "any assertion that there is a systemic problem is false and fabricated."

The report cites a July 2020 letter signed by hundreds of employees to PetSmart's private equity owners, BC Partners, asking that they provide personal protective equipment, hazard pay and enforced social distancing protocols. A BC Partners spokesperson said in a statement that the retailer spent millions of dollars on personal protective equipment as well as $150 million in additional employee compensation.

United for Respect also said that PetSmart furloughed and laid off employees even as its store traffic increased during 2020. "PetSmart associates who continued to work did so with fewer staff than before and without hazard pay," the report stated.

A spokesperson for BC Partners said in a statement that "the heart of PetSmart has always been its associates. We are incredibly grateful for the daily support and commitment of the company's 50,000 strong work force." retaildive.com

The Pandemic is Fueling Retail's Christmas Nightmare
COVID-19 disruptions forecast to soften holiday retail

COVID cases may be declining, but the delays are not expected to clear up before the end of the year

The coronavirus pandemic has slowed the flow of goods and services as workers have reduced hours, changed or left jobs and products have been slow to market. That makes for a rough holiday season ahead, potentially, according to Arizona Retailer Association Executive Director Michelle Ahlmer.

"The pandemic plays into the labor shortage - the pandemic plays into the labor shortage for transportation employees. The pandemic is definitely at the juxtaposition of it all," she said.

Global supply chain issues have impacted Arizona for months, and Ahlmer says it's not likely to change anytime soon. "Inventory is hard to come by so when you find something, we're encouraging people to shop early and there's a lot of good deals out right now," she said.

Ahlmer said delays are not expected to clear before the end of the year. The National Retail Federation will be releasing its annual holiday sales forecast Oct. 27. kjzz.org

The Nation's Toughest Vaccine Mandate Coming?
Los Angeles poised to enact strict vaccination mandate
Los Angeles leaders on Wednesday were poised to enact one of the nation's strictest vaccine mandates - a sweeping measure that would require the shots for everyone entering a bar, restaurant, nail salon, gym or even a Lakers game.

The City Council was scheduled to consider the proposal after postponing a vote last week to deal with concerns ranging from who could be fined for violations to whether employees could end up in fist-fights when they have to serve as vaccine door monitors.

Some critics charge that a mandate would amount to segregation of those who cannot or refuse to be vaccinated. Others call it unenforceable.

Business trade groups have said the city mandate will sow confusion because Los Angeles County's own vaccine rules - which apply both in LA and in surrounding communities - are less sweeping. apnews.com

The UK's Record-Breaking Retail Labor Shortage
What's to blame for shortages in retail workforces - Covid or Brexit?
Post pandemic, retailers are beginning to resume trading as they look to get back on track now that all Covid-19 restrictions have ceased, but they're currently facing a new challenge - staff shortages.

New data recently revealed that the UK's retail industry lost 89,000 jobs in the second quarter of 2021 compared to the same period a year ago. Despite strong retail sales in recent months, the number of retail jobs fell to 3.015 million during the quarter, according to the latest Office for National Statistics figures.

The number of retail job vacancies between June and August 2021 hit 1.03 million, the first time vacancies have risen over a million since records began.

Considering so many retail staff were left without jobs amid multiple nationwide lockdowns forcing non-essential businesses to close their doors, it is surprising that retailers are struggling to find new hires.

"The first, most obvious reason comes down to travel restrictions and Brexit," she explained. With little people movement, and the industry traditionally relyng heavily on EU nationals to fulfil retail roles, it makes sense that there a now staff shortages. retailgazette.co.uk

Doubling America's COVID Testing Supply
FDA Authorizes Another At-Home Rapid Test for Covid-19
The U.S. Food and Drug Administration authorized an at-home, rapid Covid-19 test from ACON Laboratories Inc., a move that could potentially double the nation's at-home testing capacity in the next several weeks, the agency said on Monday.

The Flowflex Covid-19 Home Test hunts for pieces of coronavirus proteins called antigens, providing results in about 15 minutes. It is cleared for over-the-counter sale to people with and without symptoms.

The test will soon be available without a prescription in retail stores and online, the company said. The company didn't say how much the test would cost. wsj.com

New York City Council To Meet On COVID Vaccine Mandates

Top FDA official says boosters might be warranted for everyone 18 and older

Agriculture stores caution against ivermectin use for COVID

NZ's Covid-Delta outbreak: Third of retailers unsure they'll survive the next year


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Banning Store Closures During 'State of Emergency'
Ohio bill would ban gun store closures, firearm confiscation during emergencies
Thousands of Ohio businesses were forced to close during the early days of the COVID-19 pandemic, but gun shops weren't among them.

Gov. Mike DeWine carved out exemptions in his stay-at-home orders for firearm stores and other "essential businesses" like gas stations, grocery stores and hospitals. Republican lawmakers say DeWine got that part of the shutdown right, and they want to make sure another governor couldn't decide otherwise.

That's why Sen. Tim Schaffer, R-Lancaster, introduced Senate Bill 185. The bill, which was voted out of committee Tuesday afternoon, would ban local governments in Ohio from closing gun stores during a declared state of emergency. And it would ban law enforcement from confiscating weapons, invalidating concealed carry licenses or closing down shooting ranges.

"It simply clarifies that people cannot have their rights taken away during a time of a declared emergency," Schaffer said.

Governors across the country had to answer the same question as they ordered businesses to close: Which industries are essential? Not surprisingly they came up with different answers.

Michigan, New York, New Mexico, Massachusetts and Washington all ordered gun dealers to close up shop as part of their statewide stay-at-home orders. California Gov. Gavin Newsom left it up to local sheriffs to decide while Illinois granted the same exemption as Ohio.

And about half the states in the U.S. already had a law on the books similar to what Schaffer is proposing.  dispatch.com

Employee Burnout Epidemic?
Companies struggling to hire and retain staff are dumping more work on existing employees - and it's driving a new wave of burnout

A rising trend of "ghosting" in the hiring process is straining the individuals who remain.

"It's total chaos," he said. "I've had to interview people while I'm working." Long said his company's increased wages and employee bonuses helped calm things down, but the season was so strenuous it caused him to lose 30 pounds. Since reaching a breaking point in August, he has been gradually recovering, but he doesn't feel he's fully out of the woods yet.

Both job openings and employee quits have been at record highs, according to the US Bureau of Labor Statistics, and a rising trend of "ghosting" in the hiring process is putting additional strain on the individuals who are left trying to do the job of several people.

A decade ago it took just three weeks to fill a job on average, but that number has shot up to more than 7 weeks. At the same time, it seems that some employers are trying to find new hires who will do a job and a half while only paying for one.

"Seasoned associates in the service industry are drained and quite frankly tired of feeling that way with little to show for it except time missed with their children and family," Garrett said.

"Even the very best team of five cannot possibly accomplish the same that things the mediocre team of 20 did," she added. businessinsider.com

Workers on strike at all of Kellogg's U.S. cereal plants

The walkout affects factories in four states that produce such popular brands as Rice Krispies, Raisin Bran and Frosted Flakes.

Workers at every one of Kellogg's U.S. cereal factories went on strike Tuesday after negotiations unraveled over benefits and vacation time.

The strike covers about 1,400 workers at factories in Michigan, Nebraska, Pennsylvania and Tennessee that churn out such cupboard staples as Rice Krispies, Raisin Bran and Frosted Flakes. The workers are represented by the Bakery, Confectionery, Tobacco Workers and Grain Millers International Union, the same group that organized walkouts at Nabisco and Frito-Lay plants earlier this summer.

It's the latest strike at a national food production factory involving BCTGM. In July, Frito-Lay workers in Topeka, Kansas, staged a 19-day walkout amid complaints about forced overtimes and 84-hour workweeks. In early August, Nabisco workers in five states went on strike over work hours and benefits. washingtonpost.com

Walmart Shifts U.S. Operations Chief Amid Supply-Chain Woes

Amazon opens first non-food retail store in the UK

IKEA to shift more production to Turkey to shorten supply chain
 



Senior LP & AP Jobs Market

Director Corporate Security job posted for L.L.Bean in Freeport, ME
L.L.Bean is currently searching for a Director of Corporate Security to lead the Loss Prevention and Security team located in Freeport, ME. In this important role, this person plans, directs and coordinates Security and Loss Prevention operations, including the protection, safeguarding and physical security of company assets and employees. This role interfaces with public law enforcement, community members and company shareholders as appropriate. llbean.wd1.myworkdayjobs.com


Sr. Dir. LP & Fraud Management job posted for Tory Burch in Jersey City, NJ
The Senior Director of Loss Prevention and Fraud Management is responsible for setting and leading the Loss Prevention and Fraud Management strategy, which includes: retail stores, ecommerce platforms and corporate offices. This is a hands-on leadership position that requires both leadership and participatory skills and activities. toryburch.wd1.myworkdayjobs.com

Sr. AP Manager job posted for The Home Depot in Atlanta, GA
The Senior Manager, Asset Protection is responsible for ensuring that Asset Protection programs are fully implemented and are being executed per expectations within assigned distribution centers. Key responsibilities include analyzing and managing safety programs, shrink performance, partnering with general managers, monitoring shrink indicators and theft and fraud investigations. careers.homedepot.com
 




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Retail & Hospitality ISAC and Security Innovation to Host Inaugural Security Awareness Symposium

The virtual event on Oct. 26 will offer multiple sessions, hands-on training exercises for both technical and non-technical audiences, and speakers from leading corporations.

Vienna, VA (October 5, 2021) - The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) announced today it is partnering with Security Innovation to provide in-depth cybersecurity training for employees across the retail and hospitality sector during Cybersecurity Awareness Month this October.

The inaugural Security Awareness Symposium is a virtual, full-day event that
will take place on Tuesday, October 26, and is ideal for general employees, IT personnel, and security partners across the organization. The morning program includes different sessions on "The Future of Secure Work" and "Phishing & Social Engineering" while the afternoon program provides hands-on training for technical and non-technical staff.

For the technical track, Security Innovation will provide a hands-on hacking challenge leveraging Shred Skateboards, one of their CMD+CTRL Web Application Cyber Ranges. Shred is a fully functional eCommerce platform that represents the threats and attacks commonly seen in Retail & Hospitality IT systems. With over 35 different vulnerabilities, players try to buy items in an unintended way, crack passwords, tamper with other users' functionality, and conduct other nefarious acts. This hands-on experience builds an attack mentality and reinforces the implications of insecure software development practices.

The closing keynote will feature a panel discussion about the growing risk that third-party and supply chain vendors can create for organizations. Ed Adams, CEO of Security Innovation, will moderate and the panelists will be Kara Gunderson, Director of Payment Card Operations at CITGO Petroleum, Mark Carl, Chief Security Officer of PDI Software, and Devon Bryan, Global Chief Information Security Officer of Carnival Cruise Line.

"The retail and hospitality industry continues to be a target of cybersecurity attacks. RH-ISAC is doing outstanding work sharing valuable cybersecurity practices across its membership," said Ed Adams, President, and CEO of Security Innovation. "We are thrilled to be a part of this event that is addressing software security awareness at both the business and technical level."

Registration is open to all companies that are currently RH-ISAC members as well as non-member organizations in the retail, hospitality, and travel sector, including retailers, restaurants, hotels, gaming casinos, food retailers, consumer products, and other consumer-facing companies. Visit rhisac.org/SecurityAwareness for more event information and to register.
 



33% are Lacking Cybersecurity Response Plans
One in three IT security managers don't have a formal cybersecurity incident response plan
Regardless of industry,
information security incidents have become more of a targeted threat for businesses, increasing in amount and efficacy, according to the 2021 Data Security Report from GetApp.

Of all the security incidents identified by over 900 surveyed employees at U.S. businesses, the three most threatening incidents were: increasingly
severe ransomware attacks, more effective phishing schemes, and rampant reusing of passwords.

Advertisement Respondents reported phishing emails have nearly tripled in effectiveness over the past two years. Phishing emails are rapidly becoming more difficult to spot and thus far more destructive.

Over the past year, ransomware attacks have increased by 25%. Ransom demands were significantly higher than average for businesses in specific industries, such as banking and financial services and construction, with higher payouts.

The report found that password reuse is strongly associated with higher incidences of security breaches. Reported account takeovers were three times as common among people who reuse passwords as those who don't.

"Data security threats are becoming more targeted to individual victims, whether that's a phishing scheme aimed at a specific person or ransomware attacks on a particular company," said Zach Capers, senior analyst at GetApp. "Companies must redouble security training efforts and fortify their networks to protect against today's increasingly sophisticated cybercriminals."

Alarmingly,
23% of the IT security managers surveyed say their company doesn't have protocols in place to report a suspected cyberattack and 33% don't have a formal cybersecurity incident response plan. helpnetsecurity.com

More 'Alarming' Increases in Cyber Threats
91.5% of malware arrived over encrypted connections during Q2 2021
The latest report from the WatchGuard shows
an astonishing 91.5% of malware arriving over encrypted connections during Q2 2021. This is a dramatic increase over the previous quarter and means that any organization that isn't examining encrypted HTTPS traffic at the perimeter is missing 9/10 of all malware.

Researchers also found
alarming surges across fileless malware threats, a dramatic growth in ransomware and a big increase in network attacks.

"With much of
the world still firmly operating in a mobile or hybrid workforce model, the traditional network perimeter doesn't always factor into the cybersecurity defence equation," said Corey Nachreiner, CSO at WatchGuard.

"While a strong perimeter defence is still an important part of a layered security approach, strong endpoint protection (EPP) and
endpoint detection and response (EDR) is increasingly essential." helpnetsecurity.com

Protecting 150 Million Google Accounts
Google to Enable Two-Factor Authentication for 150M More Users
Google today published updates on how it plans to increase user account security, including a goal to
auto-enroll an additional 150 million Google users into two-step verification (2SV), and require 2 million YouTube creators to enable 2SV, by the end of this year.

This step is Google's latest move to improve account security and
builds on existing measures including the Google Password Manager, built directly into Chrome, Android, and the Google App. iOS device owners can use Chrome to autofill saved passwords in their other apps as well, and Google says they'll soon be able to use Chrome's password generation tool for any iOS app.

The company states the best way to improve user security is to enable protections by default; however, it also acknowledges
not everyone will be ready for these changes at the same time. darkreading.com

What, exactly, is cybersecurity? And why does it matter?


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COVID Update


Mall Security Guards Enforcing COVID Rules
Canada retailers and restaurants deploy private security to enforce Covid rules
Want to sit down and enjoy that food court burger and fries? Get ready to show your passport to the mall cops. Beginning late last month, Ontario residents must provide proof of COVID-19 vaccination for a wide variety of indoor activities, including dining.

While non-essential retail is exempt from the vaccine passport requirements, anyone dining at a mall food court needs to show their papers. Who enforces that is up to the mall owner and the food court restaurants themselves, according to a spokesperson for Ontario Health Minister Christine Elliott.

"This could be at the point of service or at specific entrances/exits to the seated area of the food court based on their unique operations and setup," said Alexandra Hilkene, who added that mall and restaurant owners might want to check with a lawyer to ensure their plans follow the rules.

At the Toronto Eaton Centre and other malls owned by real estate giant Cadillac Fairview, security guards are being posted at the entrance to the food court seating areas, according to Cadillac Fairview spokesperson Anna Ng.

"Our security teams will be stationed at the entrance of food court seating areas to validate visitors' vaccination passports to ensure that guests planning to use the seating are adequately protected," said Ng in an email.

Knowing that malls will be taking on the passport-checking duties is a relief for the food court kiosks and their staff, says James Rilett, an executive with the Restaurants Canada trade association.

Still, the concern hasn't completely vanished for mall food court restaurants, Rilett said. There's still too much uncertainty about enforcement, he explained.

"Until we get something in writing from the government, there's still going to be some concern. The regulations aren't at all clear on whose job it is," Rilett said. privateofficerbreakingnews.blogspot.com

'We Won't Ask': Businesses Openly Ignoring Vaccine Mandate
Businesses in Canada Defying Government Mandates to Check for Proof of Vaccination
A growing number of Canadian businesses are openly defying government mandated directives to check customers and consumers for proof of vaccination in order for them to enter their establishments.

In fact, a national movement has sprung up called We Won't Ask where businesses are placing round blue stickers at the front of their businesses saying they won't ask people about their vaccination status.

Sheila Gunn Reid, with Rebel News which launched the campaign, said early on when in the pandemic businesses were divided into essential and non-essential with some closed and some not, the media outlet had a campaign called I Will Open.

"That was for businesses who were willing to defy the lockdown and reopen their doors. And We Won't Ask is sort of along that same theme where there are businesses out there who are rejecting the idea that they need to violate their customer's privacy, their medical privacy, before they can serve them," she said. "And a lot of the business owners that I'm talking to are saying they just completely had it with being in constant confrontation with their customers. They want to reset the relationship that has sort of been destroyed by the government over the last 18 or 19 or 20 months I suppose depending on where you live in the country."

"They've been fighting with customers about wearing masks and when they can be open and whether they can serve you at the counter or you have to wait outside for curbside pickup. They're just over it. They're not doing it anymore and asking for proof of vaccination is just a bridge too far for them. The uptick has been pretty strong."

Michael Kehoe, broker/owner of Fairfield Commercial Real Estate in Calgary, said the number of businesses openly defying the government mandated health measures requiring proof of vaccination for entry is a sign of the growing unrest among business owners that is brewing across the country. retail-insider.com

More than 80 per cent of eligible Canadians fully vaccinated against COVID-19
 



Canada's Theft & Shoplifting Spike
Kelowna RCMP ramps up patrols to combat spike in property crime
The Kelowna RCMP detachment said it's ramping up proactive patrols and forming two larger teams to combat a spike in property crime in the Central Okanagan city. Police said the tourism-driven summer months resulted in an increase in thefts, shoplifting, and break and enters to businesses in commercial areas.

"The Kelowna RCMP works to respond intelligently to crime trends, and this is exactly what we are doing in this case. We are altering the way that we are structured and we will continue working with our partners to address this spike and prevent further crimes," said Supt. Kara Triance.

"As a society, we must also recognize that many of these crimes are tied to more complex social issues with underlying root causes. The Kelowna RCMP is further committed to our continuing work with our partners, including the City of Kelowna, Interior Health and the Ministry of Justice to address these concerns."

Meanwhile, the Kelowna RCMP Community Safety Unit increased patrols in the downtown and Harvey Avenue areas, including vehicle, bike and foot patrols in known problem areas.

The street enforcement teams have also been restructured into two larger teams under the unit name of Proactive Enforcement. The two teams will now be the Target Team and the Drug and Organized Crime Unit.

The Target Team will have a mandate of property crime, auto theft and prolific offenders, while the Drug and Organized Crime Unit will focus on drug trafficking and organized crime. globalnews.ca

Canada's Labor Shortage
Worker Shortage or Poor Work Conditions?
Here's What's Really Vexing Canadian Restaurants
Restaurant operators across Canada are struggling to find enough staff to run their operations. This labour crisis has been highly publicized by Canadian media as a "labour shortage." A recent survey by Restaurants Canada found that 80 per cent of food service operators were finding it difficult to hire kitchen staff and 67 per cent were having trouble filling serving, bar-tending and hosting positions.

Prior to the pandemic, Canada's food service sector employed 1.2 million people, and according to Statistics Canada it currently needs to fill 130,000 positions to reach pre-pandemic levels. That said, the Canadian restaurant industry has been struggling with hiring and retention problems for many years.

Should the chronic hiring struggles of Canadian restaurants be referred to as a labour shortage, or can it be more accurately portrayed as a retention issue fuelled by a lack of decent work? Does the use of the term labour shortage take the onus off of restaurant operators for creating these shortages, and instead place it on Canadian job-seekers?

Exodus of workers from the industry

Through our research on restaurant work, and via conversations with many restaurant employees across the country, we've learned that many are fleeing the industry because the work is a grind. What's more, they don't see any future in a job that will continue to hinder their well-being.

The pandemic allowed workers time to find jobs in other industries that provide more stability and feature regular work schedules, vacation time, higher pay and benefits.

First job for many Canadians - Toxic work environment: retail-insider.com

Walmart Canada Sees Explosive Growth with Online Marketplace Grocery

Canada's Hottest Toys May Be Sold Out by Black Friday Due to Bottlenecks

Athleta Opens 1st Canadian Store

How Canadian Retailers Are Succeeding with the Cloud and AWS Amazon Web Services

'Project Heavy Bag'
Toronto Police Just Charged Multiple Suspects For A Million-Dollar Retail Store Robbery

Over 40 charges were laid and one suspect still remains at large.

The Toronto Police Hold Up Squad just revealed that they finally caught the group behind a million-dollar heist, and thanks to "Project Heavy Bag," several arrests were made and firearms were seized.

TPS posted a news release on September 28 detailing the retail robbery that took place on April 1 in the Carlingview Drive and Dixon Road area. Two men forced one of the employees at gunpoint to grant them access inside, then assaulted a second victim, forced them to open up the safes, and ordered the victims to get on the ground.

Two of the suspects then started grabbing piles of cash and loading it up into garbage bags. Toronto Police Inspector Richard Harris said the robbers made away with "in excess of one million dollars" before fleeing the scene in a vehicle that was waiting nearby.

"As a result of the investigation, members of the Toronto Police Holdup Squad were able to identify four suspects involved in the robbery," police officials wrote. "On Thursday, September 9, 2021, a man and a woman were located and arrested. A fully loaded 9mm Glock handgun and a quantity of ammunition were seized from the vehicle."

Five more people between the ages of 22 and 37 were arrested and charged with one other suspect still at large. narcity.com

Mall Shooting & Bomb Threat
Vancouver, BC: Possible 'swatting' incidents under investigation after threats at Metrotown and in Port Moody
Police in Metro Vancouver are investigating a series of suspected "swatting" incidents that happened in the span of a few hours Friday. Burnaby RCMP and Metro Vancouver Transit Police were called to Metrotown mall and the nearby SkyTrain station due to reports of gunshots on Friday afternoon.

Transit police responded to an incident at the SkyTrain station, adjacent to the mall, sometime before 3 p.m., and RCMP officers were quickly called in to help. Then, according to Burnaby RCMP, police got reports of an incident inside the mall, and sent officers to that scene as well.

Around 3:20 p.m., a few kilometres away in Port Moody, the local police department received a report of a bomb threat at Seaview Elementary School. "At this time, we believe this incident to be a prank, often referred to as 'swatting,'" Port Moody police said in their release.

Back in Burnaby, transit police and RCMP asked people to stay away from the area as they evacuated the mall and conducted a grid search looking for a gunman and a pipe bomb.

"No threat was found, and there were no injuries," Burnaby RCMP said in a news release Friday evening. bc.ctvnews.ca

Kitchener, ON: Police searching for man after convenience store robbery

Man who broke into Canadian Tire & stole $3,600 gun could face lengthy sentence

London, ON: Pair charged in armed robbery at Oxford Street East grocery store

Robbery at Petro Canada 'out of character' Princeton court hears

Didsbury RCMP investigating armed robbery in Cremona


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Account Takeover Attacks Surge Globally
ATO attacks increased 307% between 2019 and 2021
Sift released a report which details the evolving methods fraudsters employ to launch account takeover (ATO) attacks against consumers and businesses. The report details a sophisticated fraud ring that sought to overwhelm e-commerce merchants by innovating upon typical credential stuffing campaigns.

Specifically, the fraud ring, dubbed Proxy Phantom, used a massive cluster of connected, rotating IP addresses in carrying out automated credential stuffing attacks to hack user accounts on merchant websites. Using over 1.5 million stolen username and password combinations, the group flooded businesses with bot-based login attempts to conduct as many as 2,691 login attempts per second-all coming from seemingly different locations.

As a result, targeted merchants using rules-based fraud prevention methods would be forced to play a supercharged, global game of "whack-a-mole," with new combinations of IP addresses and credentials (likely purchased in bulk on the dark web) coming for them at an unthinkable pace.

Account hacking explodes during pandemic

The report also revealed a staggering 307% increase in ATO attacks between April 2019-shortly after many COVID-19 stay-at-home orders were enacted-and June 2021. This attack method made up 39% of all fraud blocked on Sift's network in Q2 2021 alone.

Defending against the fraud economy

"As the discovery of the Proxy Phantom fraud ring demonstrates, fraudsters will never stop adapting their techniques to overwhelm traditional fraud prevention, making suspicious logins look legitimate, and legitimate ones look suspicious," said Jane Lee, Trust and Safety Architect at Sift.

"At the same time, poor consumer security habits-like reusing passwords for multiple accounts-make it easy and continue to breathe life into the Fraud Economy. To proactively secure customer accounts and fuel expansion into new markets, merchants need to adopt a Digital Trust & Safety strategy to stop these advanced attacks before they shatter consumer loyalty and stifle growth." helpnetsecurity.com

Online Companies Take On Biden's Legislation
Apple, Amazon and others back groups trying to kill US climate legislation

Disney and Microsoft are also connected to lobbyists who are fighting the $3.5 trillion budget bill.

Apple, Amazon, Microsoft and Disney are among the major companies backing corporate lobby groups and organizations that are battling a US climate bill, according to a report. That's despite those companies all making pledges to reduce their impact on the environment.

The United States Chamber of Commerce, the Business Roundtable and the Rate Coalition are three of the lobbyist and business groups that oppose the Democrats' $3.5 trillion budget bill, which includes measures to fight climate change. The Guardian reports that watchdog Accountable.US analyzed the groups to learn which companies have connections to them.

The Chamber of Commerce, the biggest lobbying group in the US, has said it would "do everything we can to prevent this tax-raising, job-killing reconciliation bill from becoming law." The group's board includes executives from the likes of United Airlines and Microsoft.

The board of the Business Roundtable includes Apple CEO Tim Cook, Google and Alphabet chief executive Sundar Pichai and Amazon CEO Andy Jassy. The group has said it's "deeply concerned" about the bill and the increased taxes it would lead to for the rich. Google has also made political contributions in the past to individuals and organizations that have denied climate change.

The report notes that The Rate Coalition is set to release attack ads against the bill. That body's members include Disney and Verizon (Engadget's former parent company).

The support of lobbying groups that are attempting to kill the bill conflicts with the tech companies' attempts to tackle the climate crisis. Apple, Google and Microsoft have all backed the Paris Agreement, for one thing. Apple and Microsoft promised to become carbon neutral and carbon negative respectively by 2030. engadget.com

Google expands shopping searches with Lens and in-store inventory checks


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Baton Rouge, LA: EBRSO looking for trio who allegedly took "multiple power tool items" from a Lowe's store
The East Baton Rouge Sheriff's Office is asking for the public's help finding three men who allegedly took power tools from a Lowe's store in the Capital City. It all began on September 21, when deputies were called to a Lowe's located at 10303 South Mall Dr. The call was in reference to a possible retail theft. According to the East Baton Rouge Sheriff's Office, "It was reported that three men entered the store and stole multiple power tool items from the store." This may have not been the first time that this trio stole from a Lowe's store. Investigators believe that "these males have stolen from other Lowes locations in surrounding parishes." brproud.com


Northbrook, IL: Louis Vuitton Purses Taken in Retail Theft, Flash Mob Robbery Northbrook Court Mall
Police responded about 6:45 p.m. Tuesday, October 5, 2021 to a report of retail theft at Northbrook Court in Northbrook. Police received a report that six offenders armed with unknown weapons took multiple Louis Vuitton purses and fled the store. Initially the name of the store was not released, but there is a Louis Vuitton store at the Northbrook Court Mall, 1515 Lake Cook Road in Northbrook. The offenders fled in a black Kia sedan and a gray SUV - make and model not initially described.
arlingtoncardinal.com

Wilton, NY: Troy woman arrested for allegedly stealing $8k+ in merchandise from Best Buy
The Saratoga County Sheriff's Office arrested Makyla Minius, 21, of Troy, N.Y. after she allegedly stole more than $8,000 worth of merchandise from a local Best Buy store on September 30. This comes after Minius was previously arrested the day before on September 29 on Burglary charges out of the town of New Scotland. Minius' latest charges include: Grand Larceny 3rd Degree- Class D Felony (2-counts) Minius was arraigned at the Wilton Town Court, released and is scheduled to return to court at a later date. The case is said to still be under investigation and police say more arrests are expected.
news10.com

Vernon Hills, IL: Thieves flee with over $7,000 in phones, other devices from T-Mobile

Blooming Prairie, MN: A man who allegedly acquired more than $6,000 in merchandise from an O'Reilly Auto Parts charged with felony theft by swindle

Cleveland, OH: Tenth time not a charm for Shoplifter caught stealing at Meijer



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Shootings & Deaths

Warren, OH: Trumbull County Sheriff's Office investigating death of inmate, currently being investigated as an apparent suicide
The Trumbull County Sheriff's office is currently investigating the death of an inmate taking place Saturday morning. 21-year-old inmate, Miambo Maombi's death is currently being investigated as an apparent suicide. Maombi's next of kin was notified of his death. Maombi was booked into the Trumbull County Jail on Aug. 16, 2021 with
charges of aggravated robbery and kidnapping in reference to a holdup at a Hubbard Circle K on June 13. Maombi was also charged for robbing a Domino's Pizza in Niles on the same day. In addition, Maombi was a subject in various robberies in the Pittsburgh area taking place days before the Trumbull County incidents. Allegheny County police believe Maombi robbed 7-Eleven stores in Castle Shannon, as well as South Fayette Township, as well as Domino's Pizza locations in Robinson Township and West View Borough wfmj.com

 



Robberies, Incidents & Thefts

Hudson Valley Jewelry Store Robbed In Elaborate Heist
Suspects in Westchester took pages out of a movie script to break into an area jewelry store as part of an elaborate heist, police said. Officers from the Greenburgh Police Department responded to Tarrytown Jewelers on North Central Avenue in Hartsdale at approximately 12:40 a.m. on Monday, Oct. 4, where there was a reported burglary. The investigation into the burglary found that suspects cut through the roof of the neighboring business, Noblesse Nail Salon, then proceeded to lower themselves into the building. It is alleged that the suspects then made several openings in the wall of the nail salon to gain access to the jewelry store. Police said that an undisclosed amount of jewelry was stolen during the burglary, and both buildings sustained substantial damage both inside and outside due to the break-in. The investigation remains under investigation by the Detective Division of the Greenburgh Police Department.  bronx.news12.com


Houston, TX: Suspect cleaned out safe of prescription meds during pharmacy robbery
Police are asking for the public's help to identify a suspect in a robbery at a Houston pharmacy. The robbery occurred around 5:40 a.m. September 27 at a drug store in the 5200 block of Buffalo Speedway Police say the man walked to the pharmacy, pulled out a revolver and demanded prescription medication. The suspect reportedly walked around the counter and forced the employee to open the safe. Police say the suspect removed all of the prescription medication and placed it into a black trash bag, then walked out of the store.
khou.com

Pleasant Prairie, WI: Officer deploys Taser, apprehends one of two women suspected of thefts at Pleasant Prairie Premium Outlets
One woman fled, while another was subdued by Taser, after they were suspected of stealing clothing and other merchandise from at least two stores at the Premium Outlets Tuesday afternoon, according to village police. Officers responding to the call of theft at 3:06 p.m. after speaking with personnel at the Nike Factory Store where some of the items were taken, according to Sgt. Derek Andrews of the Pleasant Prairie Police Department. The women also allegedly stole items from the Columbia Factory Store nearby. Both stores are in the Premium Outlets. An officer then encountered the two women as they were leaving the North Face store and they matched the suspect description he was given, Andrews said. While on foot, one officer chased a 25-year-old Chicago woman who had been described as wearing a gray Calvin Klein hoodie. Her alleged accomplice, a woman in her 30s to 40s, was wearing an olive green track suit. The older woman also ran through the parking lot and eventually got away, according to Andrews. The younger suspect continued to run through the parking lot, but the officer eventually caught up with her and used his Taser to subdue her.
Andrews said the woman was transported to Froedtert Pleasant Prairie Hospital for minor injuries. Prongs from the electronic control device struck the woman in the upper and lower back. She also had a few abrasions from falling down, but was not seriously hurt, he said.
kenoshanews.com

Pitkin County, CO: Alleged member of jewelry theft crew extradited back to Aspen
A Pitkin County District Court judge on Tuesday nominally lowered a bond for a man recently extradited to Aspen and charged with being a member of a crew of thieves who allegedly stole nearly $100,000 in jewelry from a store in the downtown core four years ago. Arthur Harris, 54, was being held in lieu of a $50,000 cash or surety bond, which District Judge Chris Seldin lowered to $20,000 cash-only Tuesday. However, even if Harris puts up the $20,000, he will first be transported to California, which issued a $150,000 cash-only bond for him on charges of felony burglary and theft in Santa Barbara County, said Don Nottingham, deputy district attorney.
aspentimes.com

Dover, DE: Man Facing 36 Charges After Months Long Crime Spree
Authorities said during the months of August, September, and October of 2021, detectives of the Dover Police Department investigated (10) burglary incidents all within close distance of each other along the Route 13 corridor. On October 5th, 2021, officers with the Dover Police Department's Drugs, Vice, and Organized Crime Unit observed Holmes outside of a vehicle involved in the most recent burglary and he was taken into custody without incident. Holmes was arrested. Police said that Holmes is a suspect in the following burglary incidents:

08/08/2021 at Super 9 Liquors 348 N. DuPont Hwy.
08/10/2021 at Speedway Gas 31 N. DuPont Hwy.
08/10/2021 at Armigers Auto Center 420 N. Dupont Hwy.
09/05/2021 at King Buffet 293 N. Dupont Hwy.
9/05/2021 at Friendly's 318 N. Dupont Hwy.
09/10/2021 at CVS 11 N. Dupont Hwy.
09/23/2021 at Red Lobster 271 N. DuPont Hwy.
09/26/2021 at Friendly's 318 N. Dupont Hwy.
09/30/2021 at McDonald's 879 N. DuPont Hwy.
10/05/2021 at KFC 223 S. Dupont Hwy.
firststateupdate.com

Riverside County, CA: Robber who donned medical masks during string of heists at Walgreens, CVS and Rite Aid's is sentenced to more than 9 years in prison

Anchorage, AK: Knife-Wielding Shoplifter Arrested for Robbery after Stealing from Walmart

Tulsa, OK: Woman attempts to steal from Kohl's; pepper sprays employees when confronted

San Diego, CA: Man accused of molesting 2 girls while shopping at San Diego stores

 



Fire/Arson

Buck Creek Township, IN: Fire chief points with alarm to rising number of runs; Amazon had 77 calls in 4 months
The high volume of emergency runs in the western part of the county is nothing new, but officials with the Buck Creek Township Fire Department are increasingly at wits' end over how to handle the growing number of calls. They say without immediate financial assistance to hire more help, they're not sure how emergency coverage will look in the future. The fire department recently shared run figures showing it had 1,483 for the entire year in 2019, at that time the most ever. As of mid-September, the department had already completed 1,483 runs, Chief Dave Sutherlin said.

The issue with emergency runs in western Hancock County has been simmering for months. Sutherlin and Sheriff Brad Burkhart have repeatedly warned the county commissioners and the county council that the explosive growth in the western townships - fueled mainly by an aggressive expansion of warehouse/logistics space built largely on speculation - is putting too much pressure on public safety agencies. Buck Creek's runs are up 49% this year, Sutherlin said. Some 52% of runs out of Station 471, located at Indianapolis Regional Airport, are going to businesses. Most of the increase is due to the opening
of businesses like Amazon, where the fire department is making up to six runs a week. (In May, a Daily Reporter analysis of emergency runs showed first-responders were dispatched to Amazon 77 times in the first four months of the year.) Sutherlin knows runs will only increase with other facilities such as the Walmart distribution center - under construction on County Road 500N near the airport - coming online. He noted at least five other major projects of 1 million square feet or more are on tap that will employee hundreds of people. greenfieldreporter.com

St Louis, MO: Woman indicted for Arson in burning of a 7-Eleven store
26-year-old St. Louis woman has been charged with a conspiracy to commit arson for allegedly torching a 7-Eleven store downtown last summer during a time of protests and unrest across the country over police brutality. Nautica Turner appeared in federal court Tuesday. Prosecutors allege Turner plotted with others to damage or destroy the store, located at the intersection of N. 17th and Pine streets. According to the indictment, Turner poured lighter fluid in the store, then ignited a box and threw the box inside the building. If convicted, Turner faces up to five years in federal prison and a $250,000 fine.
fox2now.com


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Auto - Cannon County, MI - Burglary
Best Buy - Saratoga County, NY - Burglary
C-Store - Phippsburg, ME - Burglary
C-Store - Maui, HI - Burglary
Dollar General - Albany, GA - Armed Robbery
Family Dollar - Suffolk, VA - Armed Robbery
Gas Station - Midland, TX: Burglary
Jewelry - Wilkes Barre, PA - Burglary
Jewelry - Hartsdale, NY - Robbery
Kohl's- Tulsa, OK - Robbery
Louis Vuitton - Northbrook, IL - Robbery
Restaurant - Dover, DE - Burglary (KFC)
T-Mobile - Vernon Hills, IL - Robbery
T-Mobile -Pittsburgh, PA - Burglary
Thrift - Elkhart, IN - Burglary
Walmart - Anchorage, AK - Armed Robbery
7-Eleven - Gaithersburg, MD - Armed Robbery
7-Eleven - Hampton, VA - Armed Robbery

 

Daily Totals:
• 9 robberies
• 9 burglaries
• 0 shootings
• 0 killed


 



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Corporate Risk Manager
Central (Denver, Kansas City, Oklahoma, Little Rock)
- posted October 5

Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...




Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...




Asset Protection Lead
Hudson Valley, NY - posted September 13
Responsible for protecting the assets of the company and ensuring a safe environment for our employees and customers. Utilizes the tools and resources available to initiate and follow through on internal investigations. Work closely with store management to increase LP awareness
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District Loss Prevention Manager
Macedonia, OH - posted September 9
The District Loss Prevention Manager develops and implements the Loss Prevention program for their market. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...



District Asset Protection Manager
Burlington, MA - posted September 1
The District Asset Protection Manager is responsible for mitigating safety and security related risks for the organization through the implementation of programs, procedures, policies and training. This role promotes a safe store environment while addressing and minimizing loss caused by shrink, theft and fraud in assigned stores, across multiple locations...




Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland, OH - posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence.
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Healthy debate in any industry spurs growth, understanding and challenges the status quo. Without it, the normal evolutionary processes which are slow to begin will slow even further. It is those who have the courage to debate that make a difference and create change. However, as in the case of any debate, interpreting and understanding the messages is critical in order for it to have a positive impact and facilitate change.

Usually driven by opposing sides, debates are driven by individual experience and environmental influences that are oftentimes invisible and, therefore, unrealized. But at the end of the day, regardless of opinion, all debates spur discussion, thought and emotion and that is what causes change and understanding.

While interpretation is an individual experience, the experience itself has the ability to impact and educate.


Just a Thought,
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