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Greg Jobe, CPP, CFI promoted to Director, Enterprise Loss Prevention & Safety for Office Depot

Greg has been with Office Depot for more than seven years, starting with the company in 2014 as Senior Regional Loss Prevention Manager. Before his promotion to Director, Enterprise Loss Prevention & Safety, he served as Sr. Manager Enterprise Loss Prevention & Safety. Prior to joining Office Depot, he spent 17 years with Office Max as Director, Loss Prevention & Safety. Earlier in his career, he held LP roles with K-Mart and Best Products. Congratulations, Greg!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position



Using Data to Keep Up with Increasingly Empowered Consumers and Associated Loss

October 12, 2021 - 1:00pm EST

Loss Prevention teams maximize profits by minimizing preventable loss and correcting potential problems before they can impact the business' bottom line. Once we identify an issue, we can help develop new strategies, approaches, or recommend changes to existing policies and procedures to reduce the potential for loss without negatively impacting the customer experience. But our ability to accomplish this is only as good as the information we have.

The future of the Loss Prevention and Asset Protection industry will be shaped by more technology and data. Combining traditional POS sales data with promotion, eCommerce, labor, inventory, loyalty, and more will unlock new and creative ways to reduce loss and maximize profitability across the business.

This webinar will cover:
The top data integrations LP professionals want
How to draw correlations between data sets
Adding value to cross-functional areas of the business
Improving the quality and breadth of your analytics and reports
And more...


The U.S. Crime Surge
The Retail Impact

Union Calls for Armed Guards at Grocery Stores
'They're scared': Colorado union pushing for armed guards at grocery stores after rash of violence
Following recent violence at grocery stores around the country, a union representing thousands of workers is pushing to add armed security guards to stores in Colorado.

The pandemic has made the past 18 months challenging for grocery store workers. Add on the tragedies of the King Soopers shooting in Boulder and the recent Kroger shooting in Tennessee and they'll tell you they're at a breaking point.

"A lot of them, they're scared. They really are," Eddie Chavez said.

The union represents thousands of grocery store workers in Colorado and Wyoming. Its leadership has been trying to convince companies like Kroger and Albertsons to have armed security guards at their local King Soopers and Safeway stores.

"Not just any armed security, but we want trained professionals to keep our membership safe. And not just our members, but also the members of the community," Zuniga said.

Kroger, he says, is evaluating the idea, but he's not sure where Albertsons stands.

"The longer the company waits, you know, they're putting our members lives at risk," Zuniga said. Chavez, who also serves on the union's executive board, knows an armed guard won't fix all the problems, but it's a move in the right direction.

Denver7 reached out to King Soopers and Safeway for comment, but neither has responded as of Tuesday afternoon. thedenverchannel.com

'Defund the Police' Movement Causing Private Policing Surge
Defunding the Police Rhetoric Has Increased Private Policing
Whether paying off-duty police to patrol upscale neighborhoods and shopping centers or hiring sworn private law enforcement or private security, many parts of our country have decided to increase their safety and security by forming private police forces.

The Waikiki business association has paid Honolulu police at least $2 million in the past 15 years for additional police services. Critics say that's not fair to other areas. Privately funded police operations in Waikiki have led to hundreds of citations and a handful of arrests over the last year, but the longstanding practice of paying the police in District 6 is coming under fire from advocacy groups.

The Waikiki Business Improvement District Association, a nonprofit comprised of business owners and tenants, gave the Honolulu Police Department $85,000 last September to "address various illegal activities on the public sidewalks in specific areas in Waikiki."

Since then, the money has been used to conduct 45 operations resulting in more than 840 citations and seven misdemeanor arrests for crimes such as disorderly conduct and unlawfully selling goods on public property.

For years the upscale area of Atlanta known as Buckhead has paid off-duty Atlanta police officers to be their own private police force. Patrolling this elite community and being responsive to the needs of the residents and business owners, these off-duty officers have helped to reduce crime and keep the wolves at bay. Amid a spike in crime, calls to split from the capital have grown louder than ever.

Homicides are up by about 63% compared to the same time last year and up 43% compared to the same period in 2019, according to late May data released by the Atlanta Police Department. The city has seen more than 300 shooting incidents since the start of the year, up 45% from what it recorded this time last year, and up 55% from 2019, according to the data.

Off-duty police officers are often hired to provide security for retailers, bars, and hotels but in the past ten years or so, a different type of police has been taking shape.

As more police agencies struggle with reduced budgets, unfavorable recruitment challanges and a loss of general law enforcement authority, private businesses and communities will no doubt seek alternative methods of providing police services for their property, their communities and themselves. privateofficerbreakingnews.blogspot.com

Law enforcement and private security train on new less lethal weapons

Another Bloody Weekend Across America

Chicago, IL: At Least 4 People Killed, 41 Wounded In Weekend Gun Violence
Chicago police have had their hands full this weekend with dozens of shootings happening citywide, the victim's ages range from 16 to 68-years-old. At least 41 people had been shot in Chicago this weekend as of Sunday night, and four of them had been killed. At least five of the victims have been under 18.

"I think it's gotten to a point, it doesn't matter what neighborhood you're in," said Larry Horton, a South Side resident.

About 3 p.m., law enforcement were seen with guns drawn in Gresham, looking for an armed gunman who allegedly had just shot toward Chicago police officers.

Police were sent to 88th Street and Lowe Avenue after reports of shots fired. According to a release from police, responding officers observed a man shooting a gun near the alley. After police followed him, that's when authorities say the gunman pointed in the direction of officers.

Although one suspect was captured, police say the gunman got away. No officers were struck. chicago.cbslocal.com  fox32chicago.com

Washington, DC: Neighbors Describe War Zone as Shootings Leave Firefighter Dead, 4 Hurt
Neighbors told News 4's Derrick Ward that they heard dozens of gunshots as people exchanged fire on the street. Some residents said they felt like they were in a war zone. Garry Stanley, Sr., a 44-year-old firefighter from Fort Washington, Maryland, died at the scene, police said. Stanley was a 19-year veteran of the Prince George's County Fire/EMS Department and was assigned to Station 824/Accokeek, department officials said in a Facebook post on Sunday.

Two hours before the Half Street SW shooting, a man was struck by gunfire along the 900 block of K Street in Northeast after authorities said the shooter or shooters exited a vehicle and opened fire. The victim was taken to the hospital, but his condition was not known, police said.

This weekend's gun violence comes hours after a mass shooting in Southwest D.C. that left a woman dead and five others injured. The shooting in Bellevue took place on the same day that authorities launched a crime prevention initiative in the neighborhood to combat violence.

Metropolitan police data shows homicides are up by 9% over the same time last year. nbcwashington.com

New York, NY: Early morning shootings leave one dead, three others injured

Philadelphia, PA: 2 men killed, 1 woman injured in overnight shootings

Louisville, KY: 24 hours of violence: 5 shootings, 1 fatal, in from Saturday to Sunday


COVID Update

395.9M Vaccinations Given

US: 44.5M Cases - 719.9K Dead - 33.9M Recovered
Worldwide: 235.7M Cases - 4.8M Dead - 212.6M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 319   Law Enforcement Officer Deaths: 452
*Red indicates change in total deaths

Covid, in Retreat?
New cases in the U.S. have fallen by more than a third in the past month
Covid-19 is once again in retreat. The reasons remain somewhat unclear, and there is no guarantee that the decline in caseloads will continue. But the turnaround is now large enough - and been going on long enough - to deserve attention.

The number of new daily cases in the U.S. has fallen 35 percent since Sept. 1. Worldwide, cases have also dropped more than 30 percent since late August. "This is as good as the world has looked in many months," Dr. Eric Topol of Scripps Research wrote last week.

These declines are consistent with a pattern that regular readers of this newsletter will recognize: Covid's mysterious two-month cycle. Since the Covid virus began spreading in late 2019, cases have often surged for about two months - sometimes because of a variant, like Delta - and then declined for about two months.

Many popular explanations, like seasonality or the ebbs and flows of social distancing, are clearly insufficient, if not wrong. The two-month cycle has occurred during different seasons of the year and occurred even when human behavior was not changing in obvious ways. nytimes.com

Hospitalizations Are Falling Too - Another Good Sign
Signs of encouragement as US sees drop in Covid cases and hospitalizations
The United States has seen a dramatic drop in the number of Covid-19 cases and hospitalizations in recent weeks, a trend that epidemiologists see as an encouraging sign that the Delta wave of the virus has peaked nationally.

The seven-day average of daily new cases in America dropped from about 151,000 on 14 September to about 106,000 on 29 September, a 29% decrease, according to data from the Centers for Disease Control and Prevention.

The number of people admitted to the hospital with Covid-19, who at the peak of the Delta surge filled some intensive care units to capacity, has followed a similar downward trajectory in recent weeks. theguardian.com

Pandemic Retail Violence Across the Globe
Abuse toward retail staff skyrockets in Sydney during pandemic, new data reveals
Abuse toward retail staff has skyrocketed in Sydney during the COVID-19 pandemic, new government data has revealed. Verbal abuse, threats and violence has intensified by almost 80 per cent in some suburbs of Sydney during the last financial year, according to data collected by the McKell Institute from Bureau of Crime Statistics and Research.

The research suggests that the abuse has been the worst in areas in south-western Sydney such as Campbelltown, which were under the strictest lockdown laws in the country, adding immense pressure to communities.

Stalking, harassment and intimidation at retail and wholesale outlets rose by 24 per cent in Fairfield, 44 per cent in the CBD and up to 78 per cent in Campbelltown, according to the data. Bernie Smith, NSW Secretary of the SDA, the union for retail, fast food and warehouse workers said the new figures were alarming.

"These increases are as alarming as they are predictable, especially as shops prepare to re-open and face a rapid influx of shoppers," Mr Smith said.

"As the retail sector prepares for a burst of pent-up activity heading into the festive season, these figures show that retail workers have genuine reason to fear that 'vaccine passports' and QR codes could prove a flashpoint for customer abuse as retail reopens.

"The SDA is now engaged in ongoing discussions with the government on the need for improved protections for shop workers, including specific provisions in Public Health Orders and in legislation for increased penalties for threatening, abusing, intimidating or assaulting retail employees."

Mr Smith said that is it not the responsibility of retail to workers to ensure that public health orders are complied with and warned that staff will face major challenges in weeks to come after the state opening up. 9news.com.au

Hundreds of Anti-Vaxxers Protest Mandate
Hundreds protest vaccine, Nevada mandate on Strip
A few hundred people gathered on the Strip on Sunday night to protest Gov. Steve Sisolak's COVID-19 vaccine mandate.

The group met outside of the Aria at 7 p.m. and marched north along Las Vegas Boulevard toward Bally's, where they turned around. They stopped momentarily in front of the Fountains of Bellagio as the water crashed along to Lady Gaga's "Bad Romance."

Many protesters held signs, some of which appeared to oppose the vaccine, while others focused their attention more specifically on the governor's mandate. Brock Abbe, who moved to Las Vegas from New York in January, said he joined the group to protest the mandate, not the vaccine itself.

Last month, Sisolak ordered mandatory COVID-19 vaccinations for all Department of Corrections employees and those working with at-risk populations in state-operated detention and health care facilities.

Carrying a 4-foot, lime green plastic foam syringe labeled "EXPERIMENTAL," Abbe said he did not think anyone's job should be in jeopardy based on their vaccine status. reviewjournal.com

Mask Rage Continues
Madison, WI: Man who refused to wear mask arrested after punching manager of pizza shop
Madison police have arrested a man who punched a pizza restaurant manager after the manager asked him to put on a mask, police said. Police responded to Ian's Pizza, 100 State St., around 2:15 a.m. Friday for a report of a disturbance, Officer Ryan Kimberley said in a statement.

A man later identified as Abel Mosqueda, 20, argued with other customers of the business when he refused to put on a mask when he entered the business, Kimberley said. A Madison and Dane County Public Health order requires wearing a mask in enclosed spaces where other people not in the same household could be present.

Mosqueda was asked to leave by the manager due to Mosqueda's "unruly nature" and his refusal to wear a mask, Kimberley said. Mosqueda responded by punching the manager in the face, Kimberley said. The manager was not taken to a hospital.

Mosqueda then went outside and punched out a window before leaving the area. He was later taken into custody by officers, Kimberley said. madison.com

Restaurants want to stay outdoors permanently

90% of population may need to be vaccinated to end pandemic

Johnson & Johnson will seek F.D.A. authorization for a booster shot


Retail's 'Nightmare Before Christmas'

Supply Chain Crisis Could Take Years to Fix
Retail's Supply Chain Crisis Was Years In The Making And Will Take Years To Fix
With retailers counting on a vibrant holiday season to at least match, if not exceed, that from last year - rising 8.3% year-over-year - threatened short supplies of the most in-demand products could quash their plans. The breakdown in the global retail supply chain will be to blame.

Despite early predictions for a strong retail season with consumer demand expected to be robust, the breakdown in the supply change could put retailers' hopes in jeopardy. They won't be able to satisfy strong demand if the products aren't there or delayed in arrival.

Regardless, retailers can't count on learnings from last year's Covid disruption to get them through the potential for even greater disruption this year.

"Looking back at holiday 2020, there was all this stock, but there was no consumer confidence. Now it's the reverse," says Simon Geale executive vice president of procurement at Proxima, a supply-chain consultancy. "There's high consumer confidence. People want to go and spend money, but there's not enough stock."

From Geale's vantage point advising companies how to get products from point A to point B most efficiently and on time, he says the current supply chain problems have been long in the making and it will it take a long time to fix.

"The supply system is not optimized. Workforces are not fully optimized," he emphatically states. "The weaknesses that underpin our supply chains have been found out. I expect to see fundamental changes happen over the next five years."

As they say, a chain is only as strong as its weakest link and last year's Covid pandemic and this year's Delta variant has shown there is a lot more than just one weak link in that chain. So many that it will take years, not months to fix. forbes.com

'We're going to see a lot of bare shelves'
Retail preps for a holiday beset by supply chain pain

Bottlenecks from factories to cargo ships mean fewer goods on shelves and fewer discounts for the season.

Before gifts can make it under holiday trees this year, they are going to have to pass through one of the largest-scale traffic jams modern supply chains have ever experienced.

In the U.S., the industry is not fretting over customer demand headed into the shopping season. Deloitte estimates holiday sales could increase this year by as much as 9%, which would come on top of relatively strong growth last year that surprised pretty much everybody. AlixPartners is even more optimistic, forecasting 10% to 13% sales growth.

But to state the obvious: Before retailers can make their sales, they need stuff to sell. That's where the trouble is this year. Container ships are packed, ports are clogged, contracts with carriers are falling to the wayside. And the rush to ship goods for the holidays is only adding traffic to what was already intense congestion.

"There aren't enough containers. There aren't enough ships. There aren't enough trucks or trains. There is more volume now than any part of the supply chain pipe can adequately handle," Burlington Stores Chief Financial Officer John Crimmins told analysts in late August. Trying to accelerate and pull forward orders "even further increased the pressure on the supply chain, helping to drive even higher rates," the executive added.

So not only are retailers competing with each other for sales, they are competing just to get cargo space to ship goods into the country. Freight has skyrocketed as a result, and shipments still lag or even fail to materialize. Many of the bottlenecks are tied to the unexpectedly swift surge in consumer demand in the U.S. this year, combined with capacity shortfalls at numerous points along the supply chain.  retaildive.com

Wall-to-Wall Coverage on the Supply Chain Crisis

   Christmas at Risk as Supply Chain 'Disaster' Only Gets Worse

   Brace yourself for a less exciting, more expensive holiday shopping season

   Supply-chain crisis is rattling Americans as shipping delays hit historic highs

   Supply-chain snarls reach the book publishing industry

   A Glass Half-Full Outlook: Why Global Shortages Won't Ruin the Holidays

Walgreens, CVS, Walmart & Giant Eagle Face Opioid Trial
Pharmacy chains face first trial over U.S. opioid epidemic
The first trial of four large pharmacy chains over the deadly U.S. opioid epidemic was set to begin on Monday, as two Ohio counties seek to convince jurors the companies are responsible for flooding their communities with addictive pain pills.

The Ohio counties of Lake and Trumbull allege that oversight failures at pharmacies run by Walgreens Boots Alliance Inc, CVS Health Corp, Walmart Inc and Giant Eagle Inc led to excessive amounts of opioid pills flooding their communities.

Lawyers for the counties and companies will deliver opening statements to a federal jury in Cleveland, where thousands of similar lawsuits against pharmaceutical companies, drug distributors and pharmacies are pending.

More than 3,300 cases have been brought largely by state and local governments seeking to hold the companies responsible for an opioid abuse epidemic that U.S. government data shows led to nearly 500,000 overdose deaths from 1999 to 2019.

The pharmacy operators deny wrongdoing. CVS said its pharmacies "fill legitimate prescriptions written by licensed doctors."

Walgreens said it took pride in the judgment of its pharmacists, and Giant Eagle said pharmacy inspectors concluded it complied with the law. Walmart did not respond to requests for comment.

Should a jury find the companies liable, U.S. District Judge Dan Polster will determine how much they must pay to abate, or address, the health crisis in the communities. He has urged the parties to settle.

The trial comes after the three largest U.S. distributors that supply pharmacies - McKesson Corp, Cardinal Health Inc and AmerisourceBergen Corp - and the drugmaker Johnson & Johnson in July proposed paying up to $26 billion to settle cases against them. reuters.com

Retail Bankruptcies Screech to a Halt
Why retail bankruptcies have stopped dead - for now

Stimulus, vaccines and easy money have lifted even rickety ships in retail. Is it just a wave or a new era of less distress?

In 2020, over those two months, 11 major retailers filed for bankruptcy. Over the course of just seven days last July, five retailers went bankrupt (The Paper Store, RTW Retailwinds, Muji USA, Sur La Table and Brooks Brothers).

During those same months this year, Retail Dive didn't track a single major bankruptcy in the industry. At the same time, we counted more than 15 deals in retail during July and August - including initial public offerings, company sales and other transactions. Even Guitar Center, which exited bankruptcy just last year, was reported by Debtwire to have filed confidentially for an IPO. Mattress Firm and Claire's, two other Chapter 11 alumni, have also filed for IPOs.

When the year began, few could have predicted some of these outcomes. "If somebody would have told me Guitar Center would be filing a confidential S-1 this year, I would have told them, 'You're crazy,'" Reshmi Basu, restructuring editor with Debtwire, said in an interview.

The deals are a sign that investors have confidence in the retail industry, that things are looking up after years of elevated bankruptcies going back to 2016. Across industries, U.S. corporate bankruptcies to date this year are at their lowest levels since 2014, while the consumer discretionary category still leads other industries with 48 total bankruptcies, according to S&P Global Market Intelligence. retaildive.com

Walmart facing backlash after it replaced layaway with buy-now-pay-later service

'I've worked in retail for 4 years - customer treatment of employees is getting worse'

CVS Health is about to turn hundreds of its drugstores into health care super-clinics

Last week's #1 article --

Kroger Employees Were Warning Each Other About Last Thursday's Employee Shooter
Washington Post Story Says There Were Warning Signs - But Hindsight is Always 20/20

As gun violence spreads to small towns, one suburb contends with a mass shooting's aftermath
A mass shooting on Thursday at a Kroger supermarket in Collierville, at least the third to happen at a grocery store in recent months, killed one person and wounded more than a dozen. The gunman, identified by police as UK Thang, committed suicide. It comes amid an already terrible year for gun violence nationwide.

A Washington Post analysis of data from the Gun Violence Archive, a nonprofit research organization, found that gunfire killed more than 8,100 people in the United States in the first five months of this year, about 54 lives lost per day - a rate higher than the average toll during the same period of the previous six years. The number of gunfire deaths has increased in suburban and rural areas, though the overall numbers are lower because of smaller populations.

Gun violence experts took note of the muted response to the Tennessee attack: The nation relatively ignored a shooting at a grocery store that had the potential to be far worse than it already was. In the case of the Atlanta-area spa shootings and the grocery store attack in Boulder, Colo., this year, lawmakers, advocates and the media sprung into action, writing hundreds of stories, introducing new legislation and reigniting public debate over gun laws. washingtonpost.com

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As retail makes its comeback, it is more important than ever to conserve resources. This is especially important for reducing unnecessary and unexpected spending. Finding ways to reduce costs can be challenging, especially if your team has done a good job of doing more with less. We recommend looking to your foundational LP/AP programs to see if there are opportunities for tighter cost controls - like your key control program.

Locks and keys should be doing more to support the profitability of your organization. Swapping out basic brass locks and keys for a managed Key Control Program can make a big difference, even if you are already using interchangeable cores.

InstaKey clients that convert to an InstaKey Key Control Program save around 80% on rekeys. How?

  • Restricted, serialized keys (keys that cannot be duplicated) put tighter controls on key holder compliance. When keys cannot be duplicated, you can always know what keys are in circulation and who has them.

  • When keys go missing, our user-rekeyable key cores can be rekeyed (without locksmith service) up to nine times before a core needs to be replaced.

  • Cloud-based key tracking software enables retailers to streamline key system record keeping and gain better control of when rekeys happen and monitor associated costs.

  • When you partner with InstaKey, you get a dedicated team of Key Control experts as an extension of your in-house team. We support your Key Control Program to provide materials and best practices to keep a tight control on keyed security and costs.

Are you wasting precious dollars on unnecessary or unexpected locksmith callouts? Do you know how much you are spending? Schedule time to discuss your key control needs and find out if you can reduce spending on Key Control.





Cyber Terrorism is a Top Fear for Americans
Cybercrime awareness heightened, yet people still engage in risky online behaviors
76% of Americans recognize that data breaches are serious, showing a high awareness that may be driven by news of major consumer, enterprise, and infrastructure breaches over the past year alone, according to a survey of over 2,000 U.S. adults conducted by Aura and The Harris Poll.

In fact, 87% of 10 Americans see cyber warfare as a threat to the safety and well-being of the next generation - more so than global warming (77%) and COVID-19 or another pandemic (81%).

"This data shows that Americans appropriately believe there is a gap in their online protection today and are uncertain about their digital futures as we increasingly live our lives on devices," said Hari Ravichandran, CEO at Aura.

"Even so, their behaviors online are risky at best and are putting them at risk of cybercrime. Aura hopes to help solve this problem for consumers by providing resources, products and guidance on how to keep your identity, finances and devices safe from online threats."

Uncertainty about the future of cybercrime over the next 10 years

Most U.S. adults worry a lot about data breaches (60%) and the safety of their personal information online (52%) - but a worrying 34% say they have stopped paying attention to data breaches because they happen so often.

Fear and concern about cybercrime also differs by generation, with 95% of those 65+ seeing cybercrime as a threat to the next generation vs. 82% of 18-34 year olds.

Risky online behaviors contributing to increasing digital crime

Although awareness of cybercrime has clearly heightened, there's a correlation between adults who are engaging in risky online behaviors and those who have experienced digital crime. According to the FTC, total fraud losses cost Americans $3.3B in 2020, an increase of 83% YoY. This could be, in part, due to sustained online behaviors of which cybercriminals are taking advantage.

The survey found that about 1 in 2 Americans who have experienced digital crime have opened emails from unknown senders (51%) and have downloaded software/files from unknown origins (50%). helpnetsecurity.com

'Whole-of-Nation Effort to Confront Cyber Threats'
Biden 'confident' in the nation's cybersecurity efforts as Cybersecurity Awareness Month begins
President Biden on Friday expressed confidence in measures taken by his administration during his first months in office to secure the nation against mounting cyber threats as Cybersecurity Awareness Month kicks off.

October has served as Cybersecurity Awareness Month since its inception during the George W. Bush administration, with Biden highlighting the month in a statement Friday after several major cybersecurity incidents in recent months.

"Cyber threats can affect every American, every business regardless of size, and every community," Biden said in his statement. "That's why my administration is marshalling a whole-of-nation effort to confront cyber threats.

"This October, even as we recognize how much work remains to be done and that maintaining strong cybersecurity practices is ongoing work, I am confident that the advancements we have put in place during the first months of my Administration will enable us to build back better - modernizing our defenses and securing the technology on which our enduring prosperity and our security rely," he added.

Biden on Thursday signed a proclamation declaring October Cybersecurity Awareness Month, with the proclamation pointing to recent security incidents in calling on the American public to "take action to better protect yourselves against cyber threats." thehill.com

October is Cybersecurity Awareness Month
How to protect your passwords, accounts from cybercriminals
October is cybersecurity awareness month and the ABC7 I-Team has tips on how you can better protect your passwords and accounts. The cyber security group, PCMag, says a recent survey shows that 45% of respondents use the same password for everything on most platforms. The company says most of those respondents also indicated they have been a victim of cybercrime.

It's a reminder that it is important to have different, strong passwords. Use a phrase or sentence with special characters.

Only one-third of people in the survey said they used a secure "password manager" app, but security experts say that may be the best way to go with so many passwords to keep track of. The company also said antivirus software can be the quickest way to detect and minimize damage if it does happen.

The I-Team found in previous reports that security experts say you can store passwords in your smartphone's notes option, but make sure your cloud password for your notes is strong, and make sure you have a passcode on your phone in case you lose it. abc7chicago.com

Who Does Cybercrime Hurt the Most?
How cybercrime hurts some groups more than others
Trends in cybercrime mirror the widening digital divide accelerated by the pandemic leaving lower income and vulnerable audiences disproportionally impacted.

A new report by Malwarebytes, Digitunity and Cybercrime Support Network, which polled more than 5,000 people across the United States, United Kingdom, and Germany, details how people experience cybercrime worldwide, demonstrating cybercrime does not impact everyone equally. In fact, the report illustrates that demographics impact how often individuals are targeted, as well as their emotional response to becoming a victim.

Overall analysis of data suggests disadvantaged groups facing barriers in society, such as those with lower incomes and lower education levels, feel less safe about their online experiences, are more likely to fall victim to an attack, and at times report experiencing a heavier emotional burden when responding to cyberattacks.

Depending on the type of cybercrime, certain groups report a higher likelihood of encountering threats online. For example, more women receive text messages from unknown numbers that include potentially malicious links than men (79 percent compared to 73 percent) and more Black people, Indigenous people, and People of Color (BIPOC) experience hacked social media accounts (45 percent compared to 40 percent) and instances of identity theft than White people (21 percent compared to 15 percent). Additionally, individuals aged 65 years or older have had their credit card information stolen more than anyone from a younger age group (36 percent). helpnetsecurity.com

10 Recent Examples of How Insider Threats Can Cause Big Breaches and Damage

RH-ISAC's Security Awareness Symposium

Tue, October 26 | 10:00 AM EST

The Security Awareness Symposium is a one-day, online event that is designed to provide security awareness training to employees within all departments of retail, hospitality, and travel organizations. The event celebrates the RH-ISAC's commitment to Cybersecurity Awareness Month and provides both members and non-members an opportunity to provide education and training to their employees.

Click here to register and learn more





RFID Journal LIVE! Recap
Leading RFID Solution Providers Convene for Successful Event

RFID Journal LIVE! took place on September 26 - 28 in Phoenix, Arizona. The conference kicked off with a day of paid professional RFID certification training and conference sessions in two industry tracks. On Monday and Tuesday, the education continued with conference sessions in six other industry tracks ranging from Healthcare to Manufacturing, and more. During the sessions, industry leaders presented case studies on how they have used RFID and IoT to increase efficiency in their companies, and attendees walked away with key takeaways on how to deploy the technologies.

The exhibit hall at the show was full of networking amongst the attendees and around 50 leading solution and service providers in the RFID industry. RFID Journal LIVE! reconnected the RFID industry and we can't wait to be back again next year this time in Las Vegas at Mandalay Bay on May 17 - 19, 2022. Registration information coming soon!

In the meantime if you missed us you can register to attend RFID Journal LIVE! Encore on Oct. 27-28 - a virtual extension of the event - featuring on demand recordings of event sessions plus new live sessions. Register here at no cost: https://bit.ly/3uxI7MX


Current RFID Trends and Challenges You Should Know About

Six trends and four challenges regarding the RFID industry,
Including how the technology is used for vaccine safety and touchless interactions.

Last year was challenging for all industries, but in the latter half of 2021, things appear to be getting back to some semblance of normal. That's definitely true for the radio frequency identification (RFID) industry, as the need for RFID technology continues unabated. What RFID trends and challenges can you expect for the balance of the year and on into 2022? There are some important trends-and some issues-facing the industry.

Six RFID Trends for 2021 and Beyond - 74% Growth over next five years
According to a recent RFID market report, the
global market for RFID tags, readers and software is expected to reach $10.7 billion this year and expand to $17.4 billion by 2026. Here are some of the trends driving that growth.

Trend #1: UHF Tags Are Growing Fastest
UHF tags are projected to be the fastest-growing segment of the RFID market. This growth is due to the increased functionality offered. Of all the available RFID tag frequencies, UHF tags have the fastest reading speed and the longest read range-up to 150 meters (492 feet) under the right conditions. It also helps that passive UHF tags are less expensive than passive tags in the low- and high-frequency ranges.

Trend #2: RFID for Employee Credentials
Several key trends involve specific uses for RFID technology. For example, RFID is increasingly being used to create customized employee credentials. Many organizations are shifting away from the use of passwords and PINs to password-less authentication using identity access management (IAM) solutions. Such systems are typically in the form of secure smart cards that utilize RFID technology.

Trend #3: RFID for Vaccine Safety
RFID technology has proven extremely useful in handling various aspects of the COVID-19 pandemic. For example, the healthcare profession employed RFID to improve the tracking and safety of the various virus vaccines. Manufacturers, hospitals and clinics use RFID tags to trace vaccine doses and guard against expired or counterfeit vaccines.

Click here to read the rest of the trends





Online Retail Fraud
Five retail fraud stats online merchants need to know

Fraudulent activity is on the rise and retailers are bearing the brunt. Sift's Jane Lee shares the scale of the problem and the actions businesses can take to mitigate the risks

Retailers need a more comprehensive understanding of what they are facing online because bricks-and-mortar loss prevention tactics - even adapted for the digital landscape - were never designed to fight automated abuse at scale.

1. Fraudsters are making bigger bets
Between 2019 and 2020, the average value of attempted fraud attacks increased by 70%. With the pandemic having driven more consumers online and disrupting the predictability that risk teams and tools depend on, fraudsters are sneaking in higher-value purchase attempts that are difficult to detect with rules-based systems.

2. They are making more bets
Thanks to the past 18 months of rising digital retail traffic and transactions, fraudsters are not just attempting to steal more at once - they are attempting to steal more, period. Cybercriminals are increasingly turning to automation to overwhelm trust and safety teams and systems. Between 2020 and 2021, the retail fraud rate jumped by 50%.

3. Account takeover is the fraud economy's weapon of choice
Between the second and third quarters of 2020, account takeover (ATO) surged by 378%. That number is not settling down, even as we head towards two full years of pandemic-driven changes to how retailers do business. The fraud economy - the global, interconnected network of fraud vectors, cybercriminals and hackers' tools that threatens merchants every day - frequently produces ATO attacks, which are responsible for billions of pounds in losses around the world each year.

4. Consumers prioritise security over loyalty
Depending on the type of retail fraud occurring - ATO, payments fraud or content scams - between 33% and 56% of consumers surveyed by Sift said they would abandon a brand for a competitor if they became a victim of fraud as a result of visiting that company's site or app.

5. Friction fights fraud and guts profits
Adding friction to the user journey is a great way to stop some types of fraud - as long as retailers do not mind losing genuine customers in the process. Most consumers will try no more than three times to make a purchase before leaving for a competing app or website, with 47% willing to abandon their cart if they were to experience any issues attempting a purchase. retail-week.com

Amazon's Black Friday Begins Today
Amazon kicks off Black Friday - in early October
Black Friday is arriving more than a month early for one retail giant.

Starting Monday, Oct. 4, Amazon is offering what it calls "Black Friday-worthy" deals for the holiday season, with a new gifting by email/text feature for Prime members. The e-tail titan is unveiling a wide variety of features, solutions, and curated assortments aimed at holiday shoppers. Customers can start shopping for holiday deals as of Oct. 4 at amazon.com/epicdeals, on the Amazon mobile shopping app, or by asking an Alexa voice assistant device, "Alexa, what are my deals?"

Major Amazon rival Target is also launching its holiday promotional activities in October this year. The second edition of Target's "Deal Days" sale will run Sunday, Oct. 10 to Tuesday, Oct. 12. The retailer is also launching its annual holiday price match guarantee, effective from Oct. 10 through Dec. 24. Walmart has not yet announced its holiday sales plans. chainstoreage.com

Amazon settles with employees allegedly fired for criticizing work conditions







ORC 'Man of Steal'
This 'Man of Steal' leads NYC's record-shattering shoplifting surge with 46 arrests

Isaac Rodriguez has stolen from Walgreens 37 times in 2021

With 46 arrests for retail theft this year alone, this Man of Steal leads NYC's record-shattering shoplifting surge. Were he the supervillain in a heist movie, Isaac Rodriguez, 22, would be called Sir Isaac Lootin.' But the real-life, allegedly violent bandit has no moniker - just a rap sheet 74 offenses long, dating back to 2015, according to police sources.

The King of Queens Thieves has been arrested 57 times this year alone, including in a vicious stabbing, police sources told The Post. Rodriguez is finally in jail, but he rode the city's revolving door of justice to allegedly rip off Walgreens 37 times this year. He was particularly partial to the drug store at 91-08 Roosevelt Ave. in Jackson Heights, which he hit 23 times, police said.

He steals anything from protein drinks and body lotion, to baby formula and sexy lingerie, police said. He likes Dove soap and Victoria's Secret merchandise too, according to court records.

During just one illicit shopping spree, on July 7 at the Jackson Heights Walgreens, Rodriguez took "10 units of Ensure, 12 Walgreens wipes, 15 units of Sensodyne toothpaste and 8 units of Cetaphil lotion," court papers state.

"This guy comes here every day stealing, every single day. He comes and he steals," fumed the store manager. "We call 911 and make a report, and that's it. Our company policy is if anyone comes, because of a safety issue, we cannot stop him. We cannot do anything."

Rodriguez' M.O. is not sophisticated. He doesn't use fake bellies or false-bottom boxes favored by professional shoplifters. He simply enters the store and helps himself - filling a bag with items he plucks from shelves, and then walks out without paying, according to store employees and law enforcers. foxnews.com

Gas Station Manager Stole Tens of Thousands from Store
Galesburg, IL: Store Manager at Shell Express arrested for embezzling thousands of dollars
Galesburg Police on Tuesday, September 28th around noon met with the owner of Shell Express on Grand Avenue along with a supervisor for the store in regards to a store manager embezzling thousands of dollars. Shell's owner told police she was doing an audit for the store and noticed no deposits had been made since August 21st. A total of $40,452 was unaccounted for. The deposit slips filled out by the store manager matched the missing money - it just never made it to the bank. The store manager, 53-year old Angela Jo Masters of Galesburg reported to the Public Safety Building to turn herself in. A very remorseful Masters admitted to stealing the money and vowed to pay the owner back. Masters handed police her set of keys to the store to give to the owner. She was arrested and charged with Theft $10,000 - $100,000. wgil.com

Robbery Gang Busted: Hit 7-Elevens, Gas Stations, Subway & Family Dollar
Mastic Beach, NY: Trio Charged In String Of 8 Suffolk Robberies
A trio from Mastic Beach - including two brothers - have been arrested in connection with a string of eight armed robberies in which 7-Elevens and Speedways throughout Suffolk County were hit, police said Friday.

Jack Hewitt and Hailey Miller went inside of a 7-Eleven in Islip, displayed a gun and stole cigarettes, cash, and scratch-off lottery tickets, and got inside a waiting car that was driven by Jack's brother, Brice Hewitt, at about 11:20 p.m. on Thursday, police said.

Major Case detectives pulled over the car on Alder Drive in Mastic Beach about 30 minutes after the robbery, and arrested Brice Hewitt and Miller, police said, adding that Jack Hewitt was arrested "after a short foot pursuit." The trio started their spree on Sept. 22, and robbed two places within hours on three occasions, police said. patch.com

Massive Property Theft Ring Bust
Buncombe County, NC: Another arrest made in connection with multi-county construction theft ring
Another arrest has been made in the Buncombe Co. in connection to the multi-county construction theft ring investigation. Kimberly Dawn Redden has been charged with 11 felonies and is currently being held on a $60,000 bond at the Buncombe County Dentention Facility, according to the Buncombe County Sheriff's Office. We previously reported that deputies are calling this one of the largest recoveries of stolen property in at least a decade for the BCSO.

In late September, detectives recovered hundreds of stolen items and an explosive device while searching through storage units in Buncombe County. Asheville Police Department's Bomb Squad detonated the explosive at Vulcan Quarry before sunrise on Sept. 19. Officials say a number of tools used to cut out catalytic converters were also recovered while authorities were searching the storage units. These thefts were primarily from construction and road construction companies. wlos.com

Ventura County, CA: 2 women arrested for retail theft after allegedly hiding clothes in empty stroller

4 arrested in theft of high-end cars from Highland Township dealership

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Shootings & Deaths

Miami, FL: Owner of Boost Mobile store fatally shot during robbery outside business
The family of a Miami business owner is demanding justice one day after, they said, he was robbed outside of his Boost Mobile store before he was shot and killed, all while two of his grandchildren were waiting for him in a car. City of Miami Police and Fire Rescue units responded to the scene of the shooting near Northwest 12th Avenue and Fifth Street, Friday night. Investigators said the shooting took place at around 8:15 p.m.

Surveillance video captured a vehicle as it pulled up near the store and at least one subject got out. Two men are seen struggling in the left corner of the frame. The victim's son said one of the assailants robbed his father of his money before he opened fire. The subject, who was wearing an orange hoodie, is seen firing a gun at Castaneda before running off with a small bag. Castenada fired back as the shooter hopped in a white sedan and fled the scene.

Castaneda Jr. believes someone in that car knew his father had just put the store's weekly earning in the bag that was stolen. wsvn.com

Port Arthur, TX: 1 of 2 armed robbery suspects dead after shootout inside fast-food restaurant
One of two suspects is dead after a Friday night shootout inside a Port Arthur fast-food restaurant, according to a Port Arthur Police news release. Officers responded to the report of an aggravated robbery around 8:45 p.m. at a Church's Chicken restaurant, which is located at 1849 Jefferson Drive in Port Arthur.

Detectives learned two people with handguns were robbing the restaurant when an armed citizen intervened, according to the release. Several shots were fired and both suspects were injured before they left the scene. The two were later located by Port Arthur Police.

One suspect was pronounced dead by a health official, and the other is being treated by hospital personnel. The condition of the person recovering is unknown at this time. 12newsnow.com

Erie, PA: Case against cigar store owner ends 5 years after he fired at robber
In August 2016, Frank C. Adiutori, owner of Dee's Cigar Store, was charged with reckless endangerment for firing a handgun five times at a robber. The shots rang out in the morning as the robber fled and ran outside of Adiutori's well-known variety store at 1705 State St. Adiutori, who turns 72 in November, tried to get the case dismissed. He argued that he did nothing wrong, that no one was hurt and that he placed no one in danger. "I got a little bit excited and fired some rounds," he said in court.

The Erie County District Attorney's Office stood by the case. The Erie police said the endangerment charge took into account that Adiutori discharged a gun around the corner of the store in the area of East 17th and French Street, which police described in arrest records as a residential neighborhood with heavy traffic on French Street. goerie.com


Robberies, Incidents & Thefts

Woodburn, OR: Shoplifting incident at Oregon Ralph Lauren turns into armed robbery when confronted by employee
Three suspects are being sought in Oregon for an armed robbery at a Polo Ralph Lauren store on Saturday after one suspect pointed a handgun at an employee and made off with an unknown amount of merchandise, authorities said. The three male suspects entered the store at the Woodburn Premium Outlets around 5:20 p.m. and were seen picking up items, the Woodburn Police Department said. After about 20 minutes, police said two of the suspects tried to leave the store but were confronted by a lone store employee. One suspect then pulled a handgun and pointed it at the staff member before leaving the store with the third suspect. All three suspects were seen fleeing the scene in a light blue Honda CRV with no license plates and heading north of Interstate 5. foxnews.com

Bakersfield, CA: BPD searching for suspects in retail theft

Winston-Salem, NC: 3 suspects arrested after armed robbery

Wilkinsburg, PA: Police asking public to help identify armed robbery suspect

Smyth County Sheriff's Office searching for man involved in armed robbery on Saturday

Gastonia, NC: Police searching for attempted jewelry theft suspect




Boost Mobile - Miami, FL - Armed Robbery / Owner Killed
Boost Mobile - Dayton, OH - Armed Robbery
Boost Mobile - Wilkinsburg, PA - Armed Robbery
C-Store - Akron, OH - Armed Robbery
C-Store - Iowa City, IA - Armed Robbery
C-Store - Winston-Salem, NC - Armed Robbery
C-Store - Cambridge, MA - Armed Robbery
C-Store - Asheville, NC - Armed Robbery
C-Store - Tempe, AZ - Armed Robbery
Citi Trends - Macon, GA - Armed Robbery
Grocery - Hampton, VA - Armed Robbery
Grocery - San Carlos, CA - Armed Robbery
Gun Store - Jonesboro, AR - Burglary
Jewelry Store - Gastonia, NC - Robbery
Market - Vernon, WI - Armed Robbery
Pizza Shop - Augusta, GA - Armed Robbery
Restaurant - Syracuse, NY - Robbery
Restaurant - Westlake, OH - Armed Robbery
Restaurant - Port Arthur, TX - Armed Robbery/Suspect killed


Daily Totals:
• 18 robberies
• 1 burglary
• 2 shootings
• 2 killed


Click to enlarge map



Mike Valle named Regional Loss Prevention and Safety Manager
for Legends

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


Help Your Colleagues By Referring the Best

Refer the Best & Build the Best

Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...

Asset Protection Lead
Hudson Valley, NY - posted September 13
Responsible for protecting the assets of the company and ensuring a safe environment for our employees and customers. Utilizes the tools and resources available to initiate and follow through on internal investigations. Work closely with store management to increase LP awareness

District Loss Prevention Manager
Macedonia, OH - posted September 9
The District Loss Prevention Manager develops and implements the Loss Prevention program for their market. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

District Asset Protection Manager
Burlington, MA - posted September 1
The District Asset Protection Manager is responsible for mitigating safety and security related risks for the organization through the implementation of programs, procedures, policies and training. This role promotes a safe store environment while addressing and minimizing loss caused by shrink, theft and fraud in assigned stores, across multiple locations...

LP Manager - Distribution Center (Temporary)
Carteret, NJ - posted August 20
As we commence relocating our operations to our brand new facility in Piscataway, NJ you will be assigned to the Carteret location to insure company Loss Prevention and Operational compliance are met. You will work with the Piscataway Loss Prevention Manager as well as the Director of Loss Prevention and Distribution Management in maintaining a safe and secure facility as operations are transferred...

Asset Protection Associate
Charlotte, NC - posted August 10
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors...

Corporate Security Manager
Calabasas, CA - posted August 13
The Corporate Security Manager will, among other things, (a) be responsible for ensuring a safe and secure environment for our employees, vendors, and visitors, (b) develop, manage, execute and continuously improve corporate security processes and protocols, and (c) lead a team of security specialists at our corporate offices...

Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland, OH - posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence.

Regional Manager LP, Audit & Firearms Compliance
Indianapolis, IN - posted July 21
The Central Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory and the company's Distribution Centers. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets...

Senior AP Operations Manager, Supply Chain
Albany, OR - posted July 14
As a Senior Assets Protection Operations Manager (SAPOM), you'll manage a multi-level team comprised of both exempt AP leaders and non-exempt AP Security Specialists responsible for the execution of Assets Protection routines and initiatives to support secure environments and protect Target's profitability...


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Your success is directly tied to the relationships you have with your stores, with your colleagues, and with your vendors. The ability to develop, nurture, and grow those relationships is critical if you expect to deliver the results you need. And as in the case of all relationships, it's also about what you bring to the table and the value you add. Oftentimes, one's biggest challenge is usually driven by your weakest or worst relationship and over time those are the ones that'll have the biggest impact. So take the time to access them and remember it's never too late to try to change one.

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