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Amanda Pritters named Head of Global Security Retail
for Facebook

Before joining Facebook as Head of Global Security Retail, Amanda spent more than five years with Victoria's Secret as Asset Protection Executive. Before that, she spent five years with L Brands as Regional Loss Prevention Manager and more than 10 years in Regional Investigations with Nordstrom. Congratulations, Amanda!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position



WKS Restaurant Group Selects Interface to deploy Video Verified Alarms across their 380+ restaurants

Solution eliminates false alarm costs and streamlines security operations

Earth City, MO -- Interface Security Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, today announced that WKS Restaurant Group, one of the fastest-growing multi-brand restaurant franchisees in the US is relying on Interface's managed video verified intrusion alarm monitoring to eliminate false alarm costs and standardize security operations across over 380 restaurants. WKS is a licensed franchisee of El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Cafe.

Read more in the Vendor Spotlight column below

In Case You Missed It
Prosegur Security and Everseen Partner to Reimagine Security with Human-Centric Artificial Intelligence

Joint solution empowers security personnel with real-time alerts and actionable intel

DEERFIELD BEACH, Fla. and CORK, Ireland - August 31, 2021 - Prosegur Security, a leader in security technology and Everseen, the leader in visual AI, have partnered to reimagine physical security in retail and other industries using human-centric artificial intelligence solutions. The partnership will enhance security processes through a shared focus on innovation.

Initially, the two companies will roll out retail-specific solutions focused on checkout intelligence, parking lot solutions, process automation and supply chain security. Joint customers will minimize risks, including shrink, more effectively by equipping their existing asset protection and loss prevention personnel with real-time alerts that transform AI-enabled insights into human action.

Read more here

TMA Transitions 2021 Annual Meeting to Virtual Format

TMA has, in consideration of our attendees' health and well-being, made the decision to transition its in-person 2021 Annual Meeting to a virtual format. Originally set to take place in Maui, HI from Sat., Oct. 9th-Wed., Oct. 14th, the virtual meeting will take place Mon., Oct. 12th-Wed., Oct. 14th. The latest event information, including updated registration options, can be found on the TMA website here.

"While the decision to cancel our face-to-face meeting was a difficult one to make for several reasons, the increasing cases of Covid and the impact of the Delta Variant coupled with a reduction in the potential number of available hospital beds and emerging international travel restrictions, left us with little-to-no alternatives," remarked TMA President Don Young. "We could not consciously place our members, guests, or their families in a position that may potentially compromise their health." Read more here

   TMA Members May Attend Annual Meeting for FREE

The U.S. Crime Surge
The Retail Impact

Administration Does End Around on Congress
Congress Failed to Pass Any Law Enforcement Measures

Office of Public Affairs

DHS Announces Continued Efforts, Outlines Steps Taken to Address Best Practices in Law Enforcement Efforts

WASHINGTON - Today, the Department of Homeland Security (DHS) announced the formation of the Law Enforcement Coordination Council (LECC) - the Department's first unified law enforcement coordination body - to comprehensively assess a broad range of law enforcement matters, including its law enforcement policies and training. The LECC, which will be chaired by Secretary Alejandro N. Mayorkas, will immediately begin comprehensive reviews that ensure more fair, equitable, and impartial policing, as well as officer and community safety. The LECC builds on several steps undertaken by DHS during the Biden-Harris Administration to promote best practices in its law enforcement activities.

The LECC includes the leadership of every DHS law enforcement Component, as well as leadership of DHS Headquarters offices with advisory and oversight roles, including the Office for Civil Rights and Civil Liberties (CRCL), Privacy Office, and Office of the General Counsel. The LECC will evaluate and respond to emerging law enforcement challenges and opportunities, comprehensively assess potential policy changes, facilitate information sharing, and promote best practices. The LECC will also coordinate closely with partners across every level of government, as well as with other key stakeholders. 

The LECC will immediately form two sub-committees... | Read full DHS press release here

ORC Deputies in San Francisco
San Francisco, CA: City considers having deputies work retail store security amid rampant Organized Retail Theft
There is new legislation being proposed in San Francisco that would allow deputy sheriffs to work as added security at retail stores throughout the city. Currently police officers are the only ones allowed to work overtime at these establishments. Supervisor Ahsha Safai stood outside the Walgreens at 300 Gough Street Tuesday, where a viral video was taken back in June. The video shows a man leaving the store on a bicycle with a large bag of items.

"We heard from retailers that San Francisco is the epicenter of organized retail crime in the United States, in their opinion," said Safai. His legislation would allow deputy sheriffs to work overtime at these locations just like a few police officers already do.

Here's how it works at no cost to taxpayers: "Essentially a private entity or an event contacts the city, in this situation, the sheriff department or police department and they would say they are going to pay for these services so they contract with the city," explained Supervisor Safai. Retailers and the union representing food and commercial workers have been pushing for more accountability.

But don't expect a drastic increase in the number of arrests. Sheriff Paul Miyamoto said they will employ their own tactics: "Our intent isn't to go out and make a lot of arrests, our intent is to deter people from even thinking about committing the crime in the first place," added Miyamoto.

Last week, the mayor announced the city's first Organized Retail Crime Initiative which will increase the number of police investigators, and community ambassadors.

Rev. Amos Brown of the San Francisco NAACP said the focus should also be on cracking down on the people organizing these rings. "There is an organized effort to use people who are marginalized, the minorities and specifically Blacks, to be their tools to do their dirt," he said.

The legislation will be discussed and voted upon by the full board of Supervisors as early as November. abc7news.com

Shielding Criminals from the Public - Including Property Crime/ORC?
Fairfax County ends arrest blotter over concerns data could be used in effort to deport immigrants
Fairfax County police have stopped publishing a weekly arrest blotter after county officials found it violated a policy that restricts the dissemination of personal information that could aid immigration enforcement.

Immigrant rights and civil liberties groups had been pushing for the change, arguing the weekly compilations that include arrestees' addresses and other details could allow U.S. Immigration and Customs Enforcement (ICE) to target immigrants for deportation and raise privacy concerns.

But open-government advocates and some politicians have criticized the move, saying it decreases police transparency and keeps critical safety information from the public, including details about some violent, sex and property crimes.

In a statement, ICE said that its "Enforcement and Removal Operations (ERO) does not use police blotter data to identify immigration enforcement targets in Fairfax County, Virginia," and that officers use "intelligence-driven leads to identify specific individuals for arrest."

Fairfax County police said it will continue to proactively release details of arrests in serious crimes, including homicides, shootings and offenses committed by those in positions of trust. Virginia residents will still be able to file Freedom of Information Act requests to get details of other arrests but will have to pay a processing fee. washingtonpost.com

Bonds Too Low - Retaliations - Mental Health - Cop Shortage
Same Story - Different City

Cincinnati homicides by the numbers: Growing concern from city leaders

Overall violent crime in the city is down 11% and there are fewer homicides than at this point last year.

But the city is on track to record more than 400 shootings this year. This month alone 40 people have been hit by bullets.

Police are seeing more retaliation killings and ongoing disputes.

"We're all in fear," he said. "You don't know what's going to happen," said Brian Walker, who pastors Bethel Baptist Church and runs a funeral home.

Police and government leaders say bond is too low in many instances for those charged with gun crimes. Vice Mayor Chris Smitherman spoke about why some folks clam up when police come around. "They're not crazy," Smitherman said. "They're seeing the shooters back on the street within a very short period of time. And they're saying 'why in the world would I cooperate?'"

"But here's the elephant in the room that we don't want to talk about," Walker said. "It's the mental health. So, I think we got to address some things in our neighborhood, in my neighborhood, for this to calm down with our shootings."

Police have taken nearly 1300 guns off of suspects on the street this year, 144 a month. "The police department is doing a hell of a job out here getting guns off of the street," Smitherman said.

Their efforts come at a time when the department is 113 short of its usual complement. A recruit class is underway and a lateral class is scheduled to start next week. Even so, those classes won't produce enough officers to offset what's being lost to retirements. wlwt.com

A Long-Term San Fran Retailer's View of What Happened to the 'City of Lights'
This same story is playing out in a number of U.S. cities where homelessness is just out of control

A VACANCY EPIDEMIC - Homeless - Crime - Vandalism - Just Not Safe

They're everywhere in Union Square and FiDi. What can be done about it?

In more than 45 years in business, the proprietor of Cafe Madeleine, Bernard Hong, never really thought about retirement. Now he does.

Now he arrives at his cafe at 5 each morning to clean the sidewalk and rouse the homeless man who sleeps out front before sending him off with a coffee. He half suspects the man's presence is one reason why his cafe's windows haven't been broken.

Now he's permanently closed the two cafes he operated for decades in the Financial District and Union Square. These days he runs a skeleton crew to save costs at his last remaining location on New Montgomery Street.

He counts off the nearby businesses he's seen vacate the area amid the pandemic or just before: Marshall's, Walgreens, Barney's, Forever 21, the yoga studio that swooped in during a dip in rents and then out within a few months.

Pretty much anyone you ask will point out that the vibe is not good in Union Square or the Financial District these days. Fewer office workers, shoppers and tourists have made homelessness and the prospect of theft or sudden confrontation from mentally ill people a common threat.

The city's plan... Continue Reading

Another Crime & Security Challenge in D.C.?
Women's March plans return to D.C. to fight for abortion access
The Women's March returns to Washington this Saturday for its fifth annual event. Leaders of this year's march said they applied for permits for 10,000 people. They will rally at 11 a.m. at Freedom Plaza then wind toward the steps of the Supreme Court. Participation at the D.C. march may be smaller than 10,000, though, organizers said, as fewer people are traveling this year and instead are rallying in their hometowns. Activists have planned more than 600 "sister marches" across the country in cities from Charleston, W.Va., to Boise, Idaho.

The first Women's March was widely considered to be the largest single-day protest in American history. But as subsequent events drew smaller crowds, and the national leadership found itself embroiled in controversies, critics suggested the organization might not maintain its momentum. washingtonpost.com

Homicides & aggravated assaults tip Colorado's violent crime above national levels


COVID Update

391.1M Vaccinations Given

US: 44M Cases - 711.2K Dead - 33.5M Recovered
Worldwide: 233.6M Cases - 4.7M Dead - 210.4M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 315   Law Enforcement Officer Deaths: 436
*Red indicates change in total deaths

'The Final Phase of the Pandemic'
COVID cases are declining, but there is still some reason for caution

Unequal vaccine access around the globe, along with many countries easing restrictions, could spell new and more deadly virus variants

With global COVID cases declining and pandemic fatigue on the rise, many countries are easing restrictions put in place to block the spread of the virus. But it's far too soon to declare victory, say experts, who warn that unequal vaccine access could still lead to the emergence of new and more deadly variants of the virus.

"I believe that most of the world (including most of Europe and the Americas) is entering the final phase of the pandemic," Francois Balloux of the University College of London tweeted last week.

"There will be outbreaks over the coming months/years but I don't anticipate COVID-19 waves comparable to those we've experienced over the last 18 months."

Still Reasons to be cautious

So is the pandemic in its final phase? Less than two percent of the world's poorest populations have received even a first dose of vaccine, noted Flahault, director of the University of Geneva's Institute of Global Health. Even in rich, well-vaccinated countries showing a downward trend, things could reverse, experts cautioned.

As the northern hemisphere approaches winter, people will once again gravitate toward large, indoor gatherings that boost circulation of the virus. timesofisrael.com

Is the Delta Downturn Over?
U.S. Economy Set to Pick Up Speed After Delta-Driven Downturn

Economists cut third-quarter growth estimates because of Covid-19 surge and supply constraints, but expect recovery to regain momentum

Many economists have raised their growth forecasts for next year, indicating that some spending and production have been delayed by the Delta surge, rather than lost to it and supply-chain disruptions.

There are early signs that the spending slowdown is bottoming out as Covid-19 cases decline. In the week ended Sept. 28, the number of diners seated at restaurants was down just 8% from the same period in 2019, a less severe decline than earlier in the month, data from reservations site OpenTable show.

U.S. hotel occupancy was at 63% for the week ending Sept. 18, the highest level since late August, data from STR, a global hospitality data and analytics company, show. Air travel has shown signs of recovery since hitting a recent trough in mid-September, according to Transportation Security Administration figures comparing passenger traffic with 2019.

Covid-19 cases are likely to continue falling, according to projections from the Centers for Disease Control and Prevention. If they do, households could tap into a record $142 trillion in net worth and ramp up spending on in-person services, economists say. Consumer spending is the biggest driver of U.S. economic growth. wsj.com

61% Willing to Sacrifice Pay for Remote Work
Employees are accepting pay cuts to keep working from home
What is surprising is just how much some workers are willing to surrender to their employers in order to keep the remote work arrangement going. A recent GoodHire study found that 61% of survey respondents would be willing to take a pay cut to maintain remote working status. Seventy percent of those surveyed also said that they would forfeit benefits like health insurance, paid time off and retirement accounts in order to keep working remotely.

And this isn't purely hypothetical. The risk of having to make that tough choice is very real, with companies like Google already threatening to cut workers' pay by up to 25% should they choose to work from home permanently. Still, it's not hard to see why some workers would be so desperate to keep working from home that they would consider an up to 50% pay cut in some cases.

Aside from reducing the risk of being exposed to Covid-19, remote work gives employees far more flexibility during their work day, a fact that has proven to have no bearing on their productivity. In fact, research has found that productivity is often higher when employees are permitted to work from home. Parents also save a ton of money on before- and after-school childcare, and can free themselves of sometimes long and grueling commutes. theguardian.com

3.4M Booster Shots Already Given
Third vaccine shot's side effects echo those from second dose, CDC says
The side effects Americans experienced from a third dose of a coronavirus vaccine are similar to those from a second dose, according to a study released Tuesday from the Centers for Disease Control and Prevention. The research provides an insight into the safety of additional vaccine shots as the United States rolls out a booster regimen for older adults and workers in high-risk jobs.

Side effects - which were described as mostly mild to moderate, and occurring the day after vaccination - were prevalent at similar rates to those from a second vaccine dose during the regular course.

About 3.4 million people have received a third dose of the coronavirus vaccine since Aug. 13, according to the CDC. During the period that provided the study's data, from Aug. 12 to Sept. 19, third doses were recommended for immunocompromised people, although the authors noted that people who were not immunocompromised probably were also included. washingtonpost.com

Banning Vaccine Misinformation
YouTube to remove misinformation videos about all vaccines

Streaming site cracks down on harmful content about all approved Covid jabs

YouTube is to remove videos that spread misinformation about all vaccines, as it steps up a crackdown on harmful content posted during the coronavirus pandemic.

From Wednesday, the video streaming site, which has already banned Covid jab falsehoods, will take down content that claims any approved vaccine is dangerous and causes chronic health defects. Under previous guidelines, the platform demoted - effectively hiding from view - videos that spread misinformation about non-Covid vaccines or promoted vaccine hesitancy.

Last year, YouTube implemented a ban on Covid vaccine misinformation videos, which has led to 130,000 pieces of content being taken down since then. YouTube, which is owned by Google, has removed a total of 1m videos for spreading general Covid falsehoods since the pandemic broke out. theguardian.com

7 reasons why Covid-19 cases keep surging-and falling

Florida's COVID-19 deaths declining, case numbers falling fast


The Hayes Report on Loss Prevention
Quarterly - Fall 2021 - Vol. 36 No. 4

Topics: Developing the Admission for a Retail Interview - Theft Prevention Tips - Luck Runs Out - 'Believe It Or Not' - The Bulletin Board

Mark Doyle Talks ---
Coming Soon: Holiday Double Feature - Sales and Shrink...

As we hopefully continue to exit the Covid-19 pandemic downturn, the holiday season is quickly approaching, which means more shoppers and hopefully many more sales! We need to be very vigilant in our shrink/loss control efforts to ensure the extra sales realized during this holiday season do not get cancelled out by higher losses. From a shrinkage control viewpoint, now is the time to prepare for likely increases in both external and internal theft. With many retailers facing difficulties properly staffing their locations, opportunities for theft are increasing.

In addition, many stores will be forced to rely more on PT seasonal associates this year, than they have in previous holiday seasons. That means these PT seasonal hires will need to be well trained in proper customer service techniques; spotting shoplifter characteristics; the use of diversions tactics and booster bags; fitting room controls; identifying counterfeit bills; techniques of quick-change artists, fraudulent refunders; and the list goes on. The fate of this holiday season may very well rest with the quality of PT seasonal associates you hire and the extent of the training they receive!

Click here to read the full newsletter

Rethinking the Retail Worker
Retail Jobs Are Treated As A Temporary Bridge To Something Better. But Why?
"Nobody is in retail because they really want to be; it's a bridge to another place," Baker says and wonders: What if it didn't have to be this way? "It would be really nice if we could make that environment so that that's not necessarily the case, because some people don't have that choice."

There is no reliable data on how long retail workers stay in the industry. It's famously a common first job for young people. But retail actually employs almost as many people over 55 as it does people under 25.

These are jobs to which millions of people return again and again, over a lifetime.

Earlene Laguna stayed with retail more than 30 years. Starting as a young single mom in the 1980s, she joined Mervyn's department store in Yuma, Ariz., for less than $5 an hour. It took a few years on the job, but she got health insurance, moved out of from her parents into subsidized housing, then went on to Pier 1, Nordstrom and Macy's.

"What used to kill me is we would get part-timers who would come in and say, 'Well, this isn't my real job,' like it was almost embarrassing," Laguna says. "And I'm thinking, 'Well, this is my real job, you know, and I'm proud of doing this job.' "

The pandemic economy unleased a minor revolution.

In July, a record 678,000 workers quit retail. In every month since April, around 4% of this huge workforce left their jobs.

"I was really burnt out. I was really, really burnt out," says Shelby Miller, who left her assistant manager position at Princeton Running Company. Bosses "were expecting things to be functioning at 100% when even the world wasn't functioning at 100%."

Retailers raced to fill over a million open jobs. Suddenly, wages began rising after decades of stagnation. Median retail pay is $13.97. npr.org

Macy's Takes Amazon to Court
Macy's is trying to block Amazon from advertising atop its Herald Square store

Macy's is embroiled in a legal battle with its landlord to prevent Amazon from using a billboard on top of its most iconic store.

Macy's is embroiled in a legal battle with its landlord to prevent Amazon from using a billboard that sits on top of its most iconic flagship store. The department store chain is asking the Kaufman Organization to stop a potential deal with Amazon to use the billboard atop its storied Herald Square location.

In a lawsuit filed in state court, Macy's claims that any advertisements from its online competitor would cause "immeasurable" harm to its business.

"The damages to Macy's customer goodwill, image, reputation and brand should a prominent online retailer (especially Amazon) advertise on the billboard are impossible to calculate," Macy's said in court papers.

Macy's has been advertising its business on the billboard for longer than half a century. But the lease for the advertising space expired in August. Macy's claims that Kaufman was already in talks with Amazon by that point.

Macy's said its original lease on the billboard space included a provision that indefinitely barred other retailers from advertising on the sign. cnbc.com

National Coalition Calls on FTC to Investigate Franchising
The National Coalition of Associations of 7-Eleven Franchisees (NCASEF), in cooperation with Keith Miller of Franchisee Advocacy Consulting, has filed a petition with the U.S. Federal Trade Commission (FTC) requesting an investigation of the franchise industry. The petition asks the FTC to compel nine major franchise chains to respond to 115 requests for information in 14 categories, among them: supply chain, advertising funds and financial performance representations. businesswire.com

Walmart looking to add 150K workers, including 20K permanent supply chain jobs

Casey's in $220 million deal to acquire 40 Pilot c-stores in Tennessee, Kentucky

Consumer confidence falls to seven-month low

Business forecasters see inflation heating up to 5.1%

Quarterly Results
TJX Q3 overall "open-only" comp's down 5%, sales down 3.2%
   Marmaxx (Marshalls & TJ Maxx U.S.) sales down 10%
   TJX Canada sales down 7%
   Home Goods comp's up 15%


Senior LP & AP Jobs Market

Asset Protection Audit Manager job posted for B&R Stores in Lincoln, NE
We are seeking an Asset Protection Audit Manager to work at our Retail Locations in Nebraska and Iowa. Specific Requirements: Investigate, document and resolve incidents of internal and external theft and other incidents that may result in a monetary loss; audit cash office activities; Perform inspections of stores to identify deficiencies that cause shortage and loss and work with Store Directors and others to implement corrective actions, and more. indeed.com

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Solution eliminates false alarm costs and
streamlines security operations

Earth City, MO -- Interface Security Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, today announced that WKS Restaurant Group, one of the fastest-growing multi-brand restaurant franchisees in the US is relying on Interface's managed video verified intrusion alarm monitoring to eliminate false alarm costs and standardize security operations across over 380 restaurants. WKS is a licensed franchisee of El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Cafe.

Before Interface, WKS was incurring about $165,000 worth of false alarm costs. "The problem of false alarms was literally keeping us awake in more than one way. On the one hand, we were losing money as a result of false alarm costs that impacted our bottom line and on the other hand, employees were woken up at odd times only to discover that the entire effort was a waste," says Christopher Magana, Senior Asset Protection and Safety Manager at WKS.

WKS chose Interface based on its proven track record in implementing innovative physical security solutions for multi-location restaurant chains and multi-brand franchisees. The engagement was kickstarted with a pilot program to validate the effectiveness of Interface's video verified alarm monitoring solution.

"During the pilot run, at every location where we deployed the video verified alarm solution, we incurred zero false alarm fees. It was a huge win for WKS and Interface," says Magana.

After the successful pilot project, WKS doubled down on Interface's video verified alarm solution for all its newly acquired restaurant locations. Interface made sure the solution roll-out stayed on track even during the COVID-19 pandemic.

With Interface's managed alarm services, WKS gained a lot more than reducing false alarm costs:

Interface's state-of-the-art alarm solution allows WKS to implement a unified process for managing security events across restaurant locations and brands.

With Interface, WKS has a single set of SLAs for all locations and a single point of contact to handle any support requests. Vendor management is no longer a burden.

Interface keeps track of alarm management protocols at every restaurant location and alerts WKS employees if there are deviations.

WKS employees now have the convenience of managing alarm devices using a virtual keypad accessed via any smartphone, tablet, or computer.

Standardized solution, protocols, and SLAs allows WKS to easily train and onboard all employees on the alarm systems with a single, consistent message.

"Unlike larger tier-one security service providers, Interface can not only create top-of-the-line technology solutions but also deliver a personalized customer experience and remain responsive to our dynamic needs," says Magana.

Click here for a more detailed case study.





Cyber Incident Reporting Act Introduced in the Senate
Senators roll out bill giving organizations 24 hours to report ransomware attack payments
The leaders of the Senate Homeland Security and Governmental Affairs Committee on Tuesday introduced legislation that would give set timelines for cyber incident reporting, including giving certain organizations 24 hours to report if they paid the sum demanded in a ransomware attack.

The Cyber Incident Reporting Act, sponsored by committee Chairman Gary Peters (D-Mich.) and ranking member Rob Portman (R-Ohio), would also require owners and operators of critical infrastructure to report cybersecurity incidents to the Cybersecurity and Infrastructure Security Agency (CISA) within 72 hours.

Organizations required to report ransomware payments within a day of handing over the funds include critical infrastructure groups along with nonprofits, businesses with more than 50 employees, and state and local governments.

The payment and incident information would go to a council at CISA, with the agency empowered to subpoena groups that fail to report. Organizations that fail to comply with the information would then be referred to the Justice Department, and potentially banned from doing business with the federal government.

The bill was introduced as part of an effort by Congress to respond to a wave of major cyberattacks over the past year.

These have included the SolarWinds hack, discovered in December, that allowed Russian government-backed hackers to access nine federal agencies for most of 2020, along with ransomware attacks on Colonial Pipeline, meat producer JBS USA, and IT group Kaseya in recent months.

Both Colonial Pipeline and JBS USA chose to pay the hackers to regain access to their networks, though the Justice Department was able to recover the majority of funds paid by Colonial. thehill.com

The Dangers of a Dysfunctional Security Team
Seven strategies for building a great security team

The dangers of a dysfunctional security team are easy to imagine, ranging from difficulty attracting and retaining talent to putting your organization at risk.

What, exactly, can CISOs do to counteract such as scenario? Here, Brennan P. Baybeck and others offer seven strategies to build a great security team:

Accelerate career advancement
The annual performance review is a corporate standard, but CISOs who want to retain talent and maximize their staffers' expertise should schedule reviews more frequently, says Nick Rowe, who as COO for NCC Group North America is responsible for the firm's security consulting business.

Create a supporting cast
Strong security teams need more than cybersecurity positions; they also need supporting roles such as business operations experts, recruiters, and project managers, Baybeck says.

Create teams that better reflect the overall population
"If you're looking for the same type of people that we've had for the past 25 years, you won't be successful in the current environment or in the future. You need different points of view, different experiences," says Baybeck, a board member with the IT governance association ISACA.

Hire for, and cultivate, nontechnical skills
The strongest security teams are comprised of team members with a diverse set of skills, says Deborah Golden, a principal at Deloitte & Touche LLP and the US Cyber & Strategic Risk leader for Deloitte Risk & Financial Advisory.

Build strong, resilient team players
Training is critical for cybersecurity professionals to keep up with the rapidly evolving demands of their job. There's no debate there. In fact, 91% of the 489 cybersecurity professionals surveyed for The Life and Times of Cybersecurity Professionals 2021, a report from the Information Systems Security Association (ISSA) and Enterprise Strategy Group (ESG), agreed that keeping up with their skills is critical for protecting their organizations. However, 59% said job requirements often get in the way.

Show your team the mission | Let your team members know what's in it for them: csoonline.com

Beware of Your Vendors
Ransomware, Vendor Breaches Spike on Federal Tally

Analysis of Latest Major Health Data Breaches Posted to HHS OCR Website

Hacking incidents -
especially those involving ransomware attacks and vendors - continue to rack up the largest victim counts in breaches being posted in recent weeks to the federal health data breach tally.

Vendors also have been at the center of nearly 40% of breaches posted to the tally so far this year. As of Tuesday, 201 breaches in 2021 affecting nearly 20 million individuals were reported as involving business associates.

That includes the largest breach posted to the tally in 2021 so far -
a hacking/IT incident affecting 3.5 million individuals reported in January by Florida Healthy Kids Corp., an administrator of children's dental and health insurance programs in Florida.

That incident involved
a website hosting vendor that apparently failed to address vulnerabilities over a seven-year period, resulting in the exposure of personal data, as well as hackers tampering with data.

Managing Vendor Risks

vendors are increasingly at the center of significant health data breaches, it is more critical than ever that healthcare entities, as well as the vendors themselves, carefully assess and mitigate these growing supply chain risks, experts note.

Additionally, covered entities should take advantage of their business associate agreements, "by periodically
checking on all involved vendors to help ensure the vendors understand they are being monitored," she notes. govinfosecurity.com

Online Tool to Improve Stakeholder Engagement with Security & Privacy Controls
We've heard your feedback about improving the usability of our most downloaded NIST publication, Special Publication (SP) 800-53! We have now made it available in additional data formats (e.g., CSV, XML, OSCAL, and online) and have improved the overall accessibility of the document. In response to your suggestions (and in the spirit of the NIST publication development principles), we have also developed a new online tool to allow stakeholders to provide real-time input and plan for future changes.

This tool is a model for how standards and guidelines can keep pace with changes in technology and society, encourage all stakeholders to participate in the NIST standards/publication development and review process, and modernize how certain types of publications are issued in a more user-friendly manner. content.govdelivery.com

CISA and NSA Release Guidance on Selecting and Hardening VPNs
The National Security Agency (NSA) and CISA have released the cybersecurity information sheet Selecting and Hardening Standards-based Remote Access VPN Solutions to address the potential security risks associated with using Virtual Private Networks (VPNs). Remote-access VPN servers allow off-site users to tunnel into protected networks, making these entry points vulnerable to exploitation by malicious cyber actors. us-cert.cisa.gov

Senior Job Posting
IT Security Director job posted for BREEZ in Culver City, CA






Scrutiny of Amazon's Treatment of Employees
My Wife Was Dying of Cancer. My Amazon Boss Told Me to Perform or Quit.
Amazon has long been accused of treating its workers as expendable. The stories of contract drivers forced to pee in bottles and warehouse employees whose labor is tracked down to the second have become infamous. But the misery doesn't stop there.

Amazon's white-collar workers-the ones who write the code and manage relationships with major companies-must endure a corporate culture that is notoriously ruthless compared with those at other major tech companies. This is what it looked like when one of those workers found himself under a boss who embodied Amazon's obsession with performance and quantifiable results. He asked to be anonymous because he fears retaliation against his current employer.

In response to a request to comment, an Amazon spokesperson said, "While Mother Jones has not provided enough information for us to verify or investigate these claims, the situation described does not reflect our guidance to managers or our performance management policies in respect to employees experiencing personal hardship." He added, "We work hard to ensure that all employees have what they need to be successful in their roles, including resources for employees who need additional support to navigate challenging personal circumstances or to meet performance expectations."

I had a long talk with HR. The response from them was, okay, you have two options here: You go on family leave, or you can perform. Those are your two options. I was thinking, if I take family leave, I get no income. I remember talking to my wife about it and saying, I can't believe these are my options. So, I ended up trying my best to power through with the added pressure of knowing my boss wasn't happy with me, even though I'm not sure what I did. I feel like I was doing the things I needed to do.

It went from mild concern from my boss to heavy concern after my conversation with HR. In December, when we're in a meeting in Vegas, he comes up to me and says, your performance is not what I expect it to be. You and I need to have a conversation. It was really weird timing with me going to HR in November and then him coming back in December and saying, we don't think you're working as effectively as you need to.

I remember sitting there thinking, what the hell did I do wrong? Could I have done things better? Definitely. Could I have gone out and been more proficient in some of the things I did? Sure. As you look at your wife's mortality, that has an impact I didn't fully register at the time. But I felt like I never got any support from him. I felt like they were looking for the path of least resistance, which was to push me out. motherjones.com

TJX Comes online with HomeGoods division
HomeGoods launches first-ever e-commerce site
Leading off-price home décor retailer HomeGoods is introducing e-commerce on the HomeGoods.com site as of Sept. 28, 2021. The site debuts with a selection of curated products, featuring a mix of merchandise just like shoppers can find in-store.

Marshalls came online Sept. 2019.

HomeGoods operates more than 820 stores across the country and is a division of The TJX Companies, Inc., the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. As of January 30, 2021 TJX operated a total of 4,572 stores in nine countries, the U.S., Canada, U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, and four e-commerce sites. chainstoreage.com

TJX finally comes online with HomeGoods division

Amazon Prime members will soon pay fee for all Whole Foods deliveries




Chicago, IL: Car theft ring used fake IDs to finance cars at dealerships across Illinois
A multistate car theft ring based in Chicago "stole" cars off the lots of luxury dealers by using bogus identification to set up financing for high-end cars, Attorney General Kwame Raoul announced Tuesday at a news conference with prosecutors from Cook and DuPage counties. Six people will face charges including fraud, identity theft, forgery and aggravated possession of a motor vehicle in connection with the theft of more than a dozen cars- including cars stolen from Lexus and Porsche dealers - in a scheme that began at least as far back as last fall, Raoul and DuPage County State's Attorney Robert Berlin said at a news conference at the DuPage County government complex in Wheaton.

Though he said the charges came after a yearlong investigation, Raoul said the case was made as part of the Organized Retail Crime Task Force he announced two weeks ago, a collaboration among law enforcement agencies and prosecutors across the state that targets coordinated criminal networks that steal and fence stolen goods. chicago.suntimes.com

Tacoma, WA: Surveillance video shows 4th burglary at Mr. Mac men's clothing store in Tacoma; 4 times in 10 days
A Tacoma men's clothing store that endured three break-ins within a week was hit with another burglary this month. Tacoma Police responded to the incident at Mr. Mac's LTD menswear store after an alarm went off around 5:46 a.m. Sunday. Surveillance images shared exclusively with KING 5 show a man hurling a cement brick at the glass door to break it, then him entering the shop where he took several items of clothing before leaving out the broken entrance door. In addition to the now boarded-up door are several boarded windows from the previous break-ins. Store owners estimate the damage to the storefront amounts to at least $6,000.

San Bernardino, CA: Man is arrested for allegedly stealing more than $2,600 worth of merchandise from Marshall's

Two men charged with stealing a $71,000 Tractor

Warwick, RI: Woman arrested for $2,200 theft from Target possessed Fentanyl and Meth

Yavapai County, AZ: Police seeking male suspect in Credit card Fraud / $2,000 purchase at The Home Depot

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Shootings & Deaths

Chicago, IL: Delivery driver shot and killed on the Near West Side
A food delivery driver was shot and killed Monday night on the Near West Side, Chicago police said in a media notification. Police said the driver, 57, was sitting in a vehicle when he was shot in the chest by a gunman who approached on foot. The shooting occurred about 8:30 p.m. in the 1300 block of West Grenshaw Street in the University Village neighborhood. The man was taken to Stroger Hospital, where he was pronounced dead at 9:04 p.m. He had not been identified by the Cook County medical examiner's office Tuesday morning. Police said they did not know whether the shooting was a robbery or carjacking attempt. news.yahoo.com

Allen, TX: Only officers fired at armed woman in Wendy's parking lot who died
Allen police are now walking back a significant detail about two shootings Monday in a Wendy's parking lot. Allen police originally said they opened fire on an armed woman after she was involved in a gun battle with a man. She died and they said they did not know if gunfire from officers or the man killed her. Police now say there was no gunfight and that the man who was injured never fired his gun. The woman's estranged wife, who was there with the man, witnessed the violence and corroborated the new details. "After she shot him and stood over him and shot him, she dropped that weapon, picked up his weapon and started to run with it," she said. Jonique Strong says she was married to Gloria Strong, who police say they shot at after they saw Gloria firing a rifle.

Marion, AR: Police investigating fatal shooting at Sonic
Police are searching for the person who shot and killed a man at a drive-in restaurant. The shooting happened at 10:11 p.m. Sunday, Sept. 26, at the Sonic located at 139 Block St. in Marion. When officers arrived, they found 18-year-old Kyjuan Hardaway suffering from a gunshot wound and provided medical assistance until an ambulance crew arrived. Hardaway was taken to a hospital where a doctor pronounced him dead. A spokesperson for the Marion Police Department said Tuesday that investigators have identified a suspect and are in the process of obtaining arrest warrants.


Robberies, Incidents & Thefts

Chicago, IL: A Shoplifting Ring Is Sweeping Chicago, Cleaning Out Stores Of All Kinds While Workers Are Forced To Stand There And Watch
The fact that this is the current state of affairs in the country's third biggest metropolitan is unbelievable and inconceivable.  barstoolsports.com

Detroit, MI: Man who posted FBI gang chart on social media gets probation
A man who posted FBI agents' organizational chart on a Detroit gang was given a year of probation Tuesday by a federal judge in Detroit. Anthony Cassani, 22, was hired to help clean the Detroit office of the FBI as part of COVID-19 precautions. Instead, authorities said, he helped himself to valuable information the Detroit FBI had gathered on one of the city's major street gangs and posted it online. Cassani was sentenced by U.S. District Court Judge Linda Parker. He was accused of photographing with his cell phone the chart displayed in an agent's office cubicle that outlined the rank and hierarchy of members of a violent street gang in Detroit, according to a government pre-sentencing memo in the case. The theft occurred during the early days of the COVID-19 pandemic in March 2020 while Cassani was part of an emergency cleaning crew hired to sanitize the FBI's work space.

Omaha, NE: Multi-agency task force arrests 231, seizes drugs, firearms in Omaha

Pleasanton, CA: Parking lot Armed Robbery At Stoneridge: 3 Teens Arrested

Colorado Springs, CO: Band of thieves arrested in string of ATM heists

Philadelphia, PA: Sentencing: 2016 AT&T Store Robber gets 19 years




Bakery - Lincoln Park, MI - Burglary
C-Store - Benson, NC- Burglary
C-Store - Haledon, NJ - Burglary
C-Store - Turlock, CA - Armed Robbery
C-Store - Solvang, CA - Burglary
Clothing - Tacoma, WA - Burglary
Guns - Hebron, KY - Burglary
Guns - Kennewick, WA - Burglary
Home Depot - Claymont, DE - Armed Robbery
Jewelry - Concord, NC - Robbery
Jewelry - Sugarland, TX - Robbery
Jewelry - Citrus Heights, CA - Robbery
Jewelry - Bronx, NY - Armed Robbery
Jewelry - Flagstaff, AZ - Burglary
Liquor - Santa Barbara County, CA - Robbery
Marijuana - Everett, WA - Armed Robbery
Pharmacy - Germantown, MD - Armed Robbery
Restaurant - Chicago, IL - Armed Robbery / del driver killed
Restaurant - Kerrville, TX - Armed Robbery


Daily Totals:
• 11 robberies
• 8 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



None to report.

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Featured Job Spotlights


Help Your Colleagues By Referring the Best

Refer the Best & Build the Best

Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...

Asset Protection Lead
Hudson Valley, NY - posted September 13
Responsible for protecting the assets of the company and ensuring a safe environment for our employees and customers. Utilizes the tools and resources available to initiate and follow through on internal investigations. Work closely with store management to increase LP awareness

District Loss Prevention Manager
Macedonia, OH - posted September 9
The District Loss Prevention Manager develops and implements the Loss Prevention program for their market. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

District Asset Protection Manager
Burlington, MA - posted September 1
The District Asset Protection Manager is responsible for mitigating safety and security related risks for the organization through the implementation of programs, procedures, policies and training. This role promotes a safe store environment while addressing and minimizing loss caused by shrink, theft and fraud in assigned stores, across multiple locations...

LP Manager - Distribution Center (Temporary)
Carteret, NJ - posted August 20
As we commence relocating our operations to our brand new facility in Piscataway, NJ you will be assigned to the Carteret location to insure company Loss Prevention and Operational compliance are met. You will work with the Piscataway Loss Prevention Manager as well as the Director of Loss Prevention and Distribution Management in maintaining a safe and secure facility as operations are transferred...

Asset Protection Associate
Charlotte, NC - posted August 10
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors...

Corporate Security Manager
Calabasas, CA - posted August 13
The Corporate Security Manager will, among other things, (a) be responsible for ensuring a safe and secure environment for our employees, vendors, and visitors, (b) develop, manage, execute and continuously improve corporate security processes and protocols, and (c) lead a team of security specialists at our corporate offices...

Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland, OH - posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence.

Regional Manager LP, Audit & Firearms Compliance
Indianapolis, IN - posted July 21
The Central Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory and the company's Distribution Centers. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets...

Senior AP Operations Manager, Supply Chain
Albany, OR - posted July 14
As a Senior Assets Protection Operations Manager (SAPOM), you'll manage a multi-level team comprised of both exempt AP leaders and non-exempt AP Security Specialists responsible for the execution of Assets Protection routines and initiatives to support secure environments and protect Target's profitability...


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At first your career is comprised of daily achievements and struggles all pointing towards an annual review and hopefully an increase or a promotion that can be celebrated at home and shared with family and friends. Mid way thru, your career takes on a life in and of itself and the world becomes smaller with everything shared good, bad, and even non-truths with everyone. It's at this point that lights go on in your mind and the world appears right outside your door waiting and watching. What use to be instant responses now become hesitations. Decisions and actions, while influenced with experience, now become thought out critical moves open to instant interpretations and criticisms. At this point one must rely on your instinct and what you know to be true and right because indecision and hesitation is what gives birth to mistakes and failure. Every seasoned executive knows the path of failure and losing battles and they know as well that instinct, knowledge, effort, and doing what's right will ultimately rule the day.

"I merely won more than I lost" -- Mr. Goldwyn of MGM's, response to a writer's question on his death bed about what made him so successful.

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