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LPRC Europe Planning Committee

Big things are happening at the Loss Prevention Research Council! We are expanding to an office in the UK and retailers in Europe with the hope of sharing the benefits of LPRC initiatives across the European market. As a member of the LPRC, European retailers will have access to LPRC Americas events and materials and will form their own LPRC community with their own aims and goals.

The purpose of this survey is to better assess who would be interested in joining the LPRC Europe planning committee. Committee members can operate from anywhere across the globe!

We are looking forward to working with you on a successful launch of LPRC Europe!

You can follow up with Mackenzie Kushner at Mackenzie@lpresearch.org.

Access the survey here: https://ufl.qualtrics.com/jfe/form/SV_0NZdpT8luDcpZxc



The U.S. Crime Surge
The Retail Impact

Kroger Mass Shooting Committed by Disgruntled Employee?
Collierville, TN: 14 wounded, 2 dead - including gunman - in Kroger shooting
Fourteen people were wounded, two are dead in what Police Chief Dale Lane called "the most horrific event that's occurred in Collierville history." One of the two dead is the shooter, who was found at the back of the store killed by what officials believe was a self-inflicted gunshot wound, Lane said.

Part of the ongoing investigation is the shooter's connection to Kroger, Lane said. Multiple law enforcement sources close to the investigation confirmed to FOX13 the shooter was a disgruntled employee. We have confirmed that he worked for a vendor.

The shooting happened around 1:30 p.m. on Thursday. SWAT officers entered the building and started clearing each aisle. They also worked to get people who hid in freezers and locked offices out safely.

"We found people hiding in freezers and in locked offices," Lane said. "They were doing what they had been trained to do. Run, hide, fight. I hate that we had to do it here."

The Kroger is closed until further notice. There were 44 employees inside the store. At least one victim was in surgery and one in the ICU, he said. One Kroger employee was rescued from the roof, he said.

Kroger issued the following statement:

"We are deeply saddened by the incident that occurred at our Kroger store located on New Byhalia Rd. in Collierville, TN - a suburb of Memphis. The entire Kroger family offers our thoughts, prayers and support to the individuals and families of the victims during this difficult time. We are cooperating with local law enforcement, who have secured the store and parking lot. The store will remain closed while the police investigation continues, and we have initiated counseling services for our associates. To protect the integrity of the ongoing investigation, we are referring questions to the Collierville Police Department."
commercialappeal.com fox13memphis.com nytimes.com

Shopper Clampdown Enacted to Curb Surging Crime
Clampdown begins on Lenox Square's youngest shoppers
When the clock struck 3 p.m. Tuesday, nothing in Lenox Square seemed to change. Shoppers continued to peruse the posh shopping mall and wait in line to enter high-end designer stores while classical music played in the background.

But that was the hour the mall's new "youth supervision program" went into effect, meaning anyone under 18 years old had to be accompanied by their parent or an adult 21 or older. The policy, announced earlier in September, is the mall's response to rising crime in Buckhead and several shootings that have taken place on Lenox property, including one over the summer that ended in the arrest of two 15-year-olds.

Black signs explaining the new policy were placed near entrances and intersections throughout the mall, but few shoppers were seen stopping to read them.

At a glance, it didn't appear that there were any unsupervised teenagers for security to question or escort off the property - but there was plenty of security. Multiple guards were posted at the main entrance to the mall, and shoppers passed more security members around most corners and escalators.

"Their (security) spending is exponentially up over two years ago," Atlanta Councilman Howard Shook, who represents Lenox's district, told The Atlanta Journal-Constitution. "This is in keeping with sort of all these other changes they've made, which is to have the mall be a welcoming and positive experience."

After shootings at Lenox began to dominate headlines in 2020 and tarnish the mall's reputation as a high-end, luxury shopping destination, management has installed weapons detectors, hired off-duty Atlanta police officers to patrol and even allowed police to open a mini-precinct inside the mall.

Lenox has long been a staple of metro Atlanta's retail scene and a popular destination for shoppers from Buckhead and throughout the city. Because of that, the recent crimes at Lenox and the brashness with which some have occurred have become flashpoints in the larger discussions around violence and safety in the city. ajc.com

Police Hesitant to Take Action & Consumers Stressed - Shorter Fuse
- Lashing Out - No Other Choice

Backed By Police Unions, Former Cop And NYC Mayoral Candidate Eric Adams Blames Criticism Of The Police For Shoplifting
Shoplifting has increased significantly in New York City during the pandemic due to a range of economic and social ills ranging from hunger to the stress and anxiety brought on by current living conditions.

New York City Mayoral candidate Eric Adams is placing the blame elsewhere. A former New York City police officer backed by police unions, he claims that criticism of police has led to people stealing from retailers.

Petty larceny cases in New York City have increased 3 percent, up 1,931 cases in 2021 compared with 1,875 cases for the same period in 2019, according to New York Police Department (NYPD) stats. The petty larceny designation includes any theft under $1,000, not just shoplifting, The Washington Post reported.

Adams has the backing of the city's powerful police unions, and he's blaming some of the increase in shoplifting on public criticism of the police - something he says has left the police hesitant to take action. "We're eroding the foundation of public safety when we allow things like that to happen," Adams said during an interview on MSNBC.

Some stores in New York City have turned to hiring off-duty police officers as security. Drug-store chain Duane Reade recently added off-duty NYPD officers to act as security in its stores to curtail shoplifting, NBC New York reported.

Shoplifters are blatantly bringing in garbage bags to steal from retailers such as drug store Duane Reade, according to Adams. Read full article here

Crime-Stopping App in NYC?
NYPD uses tech to tackle community concerns
A new smartphone app being rolled out this week allows officers in New York City's community policing program to log neighborhood concerns like graffiti, loud music and public intoxication and keep track of whether they've been addressed.

The internal app, the NYPD's latest push toward digitizing communications within the department, improves on the more scattershot ways officers have been keeping tabs on community problems from shift to shift-namely, calling, texting or emailing one another.

Information is now centralized and available around the clock to more officers and supervisors, meaning problems are less likely to fall through the cracks and off-duty officers won't be getting woken up at home if they forget to pass along details about a particular matter.

The new app, which cost about $1.4 million for the initial configuration and $2.7 million a year to maintain, is being piloted in upper Manhattan, with other parts of the city to follow.

It's an internal, nonpublic system that allows officers and supervisors to access and add to a running tally of neighborhood issues and track progress toward their resolution.

The department aims to train 8,000 officers on the new app and will make it standard across its neighborhood policing program, which is designed to push officers out of patrol cars and onto the sidewalks. crainsnewyork.com

Indiana law enforcement dealing with crime spilling into the state from Illinois


COVID Update

387.8M Vaccinations Given

US: 43.5M Cases - 702.9K Dead - 33M Recovered
Worldwide: 231.4M Cases - 4.7M Dead - 208.1M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 315   Law Enforcement Officer Deaths: 414
*Red indicates change in total deaths

Delta = Final Major COVID Wave?
Delta coronavirus wave might be the last major wave of infection, former FDA commissioner says
The current wave of Covid-19 cases driven by the Delta coronavirus variant has the potential to be the country's last major wave of infection -- but it's far from over, and even endemic Covid will pose problems, a former Food and Drug Administration chief said.

"I think this Delta wave may be the last major wave of infection, assuming nothing unexpected happens, (such as getting) a variant that pierces the immunity offered by prior infection (and) by vaccination," former FDA Commissioner Dr. Scott Gottlieb told CNN Thursday.

"So, assuming that doesn't happen, and I think it's unlikely, this will be the last major wave of infection, and this becomes a more persistent, endemic risk," he said.

Current vaccinations and immunity from infection help prop this possibility. Still, he says, vaccination rates need to get "higher if we want to create a backstop against the kind of spread that we've seen this past summer." cnn.com

Open Offices = More Violence?
Workplace violence mitigation and the pandemic

Even amid dealing with the challenges presented by Covid-19, businesses are increasingly taking a proactive approach to the issue

While the delta variant of Covid-19 has forced many businesses to pushback their office reopening plans indefinitely, facilities will eventually be fully staffed with workers. However, with more people returning to offices comes an increased threat of workplace violence, which could potentially be exacerbated by the lingering impacts of the pandemic.

In talking with a number of different business leaders, Patricia Coureas, Principal Consultant for ADT Commercial's Enterprise Security Risk Group, says that organizations today have an "acute awareness" of how the pandemic has impacted their employee base.

James Spence, a Principal for the Enterprise Security Risk Group at ADT Commercial, who previously served as Global Head of Security at both Toyota and Novartis Vaccines, says while there may not be a lot of statistical data relative to workplace violence and the pandemic as of yet, businesses understand that as they bring employees back that mitigation programs surrounding this issue are going to be paramount.

Mitigation Evolves

Though it used to be viewed as solely the purview of security, Spence says workplace violence mitigation programs are now the responsibility of the entire organization and that every person plays an important role. According to Spence, this oftentimes includes seeing how the organization can offer help the employee address the different external factors that are affecting their behavior, such as alcohol or substance abuse, divorce, financial distress, etc.

Common Challenges

According to Coureas, some of the most frequent obstacles organizations face in preventing workplace violence includes an inability on the part of the business to identify risk themselves or hire someone with the proper expertise that can conduct a risk assessment to identify these potential blind spots.

However, Spence warns that there is no one-size-fits-all approach that organizations can adopt. Also, Coureas says that many organizations frequently make an erroneous assumption that their employees know what to do when confronted with an active assailant scenario. Another common pitfall for businesses, according to Coureas, is failing to have proper resources in place for their workforce. securityinfowatch.com

Vaccine Boosters Recommended for At-Risk Workers
CDC Chief Backs Pfizer Boosters for At-Risk Workers in Break With Panel

CDC Director signs off on a series of recommendations for third Covid-19 shots

The director of Centers for Disease Control and Prevention said workers at high risk of Covid-19 infection should receive a booster of Pfizer Inc.'s vaccine, in a decision that deviated from the recommendation of an advisory panel that the CDC typically follows.

CDC Director Rochelle Walensky signed off on a series of recommendations from the panel, saying boosters should be offered to people 65 and over as well as those 50 to 64 years with underlying medical conditions, according to the Associated Press. The extra dose would be given at least six months after the last shot.

But one of Ms. Walensky's endorsements went against the panel's recommendation. She said people should be offered boosters if they are ages 18 to 64 years and are health-care workers or have another job that puts them at increased risk of being exposed to the virus. wsj.com

Texas still has one of the nation's worst COVID death rates at 280 per day, even as delta subsides
The delta wave is finally subsiding in Texas, though the state still has nearly 12,000 hospitalized coronavirus patients and one of the highest mortality rates in the nation.

Daily deaths: Texas 280, California 117.

Florida, 377 COVID deaths a day - about 1.75 people for every 100,000. Texas stands at 284 daily fatalities for a per capita rate of .98.

New York and California, daily deaths are 35 and 117, respectively, for per capita rates of 0.18 and 0.3.

In Texas, the 7-day average for deaths peaked in January at 341.

Texas has the lowest vaccination rate of the four most populous states. houstonchronicle.com

FIGHTING the "Twindemic" - Doing Your Part
CDC Digital Media Toolkit: 2021-22 Flu Season
CDC's seasonal flu vaccination campaign materials are available to assist partners in communicating about the importance of vaccination. This digital toolkit includes details on events/activities, sample social media and newsletter content, graphics, web assets, and media prep material. This material is downloadable, shareable, and some of the material is customizable. cdc.gov

Seasonal Influenza Resource Center

Popping Up in All of the Major News Outlets:
Experts warn of 'potentially severe flu season' and urge getting flu shot
Be Warned if Your Whole Team Comes Down With It!

Vaccination Slowdown
Americans getting COVID vaccinations at slowest rate since mid-July
Americans are getting vaccinated for COVID-19 at the slowest rate since mid-July, causing concern among health officials as flu season approaches. The seven-day moving average of first shots was 272,000 at the end of last week, according to CDC data released Wednesday. nypost.com

Breakthrough COVID cases expected to become more common in coming months

The September Push - The Heat is On - Sr. LP Postings Up 118% Over 2019
Crime & Violence Surge Has Retail America Reacting & Filling More Senior Roles Than in Years

September 2019: 11 Senior LP/AP Jobs Posted

September 2020: 13 Senior LP/AP Jobs Posted - Even with COVID-19 last year we saw a slight 18% increase over 2019

September 2021 (so far* - and including today's Daily): 24 LP/AP Jobs Posted - Up 118% Over 2019

Understanding this only represents what is posted on the D&D Daily. We do pride ourselves on an exhaustive process of identifying these openings each day from ALL of the major job boards. In an effort to provide you with real-time information about your job market. As the ripple effect impacts entire organizations, solution providers, even individual retail sectors, and most importantly, possibly your career. -Gus Downing

Interesting Industry Footnote:
CVS & Walgreens posted basically the same position within 6 days of each other
this week

CVS: Asset Protection Future Operations Director
Walgreens: Director Asset Protection Operations Execution

'There will be Blood' - The #1 Problem this Holiday Season

Panic Buying - Violence - Injuries - Protesters?

Do We See Panic Buying Across the Country & Up North & How Does it Play Out?
From the food industry to the gas stations across the UK, concerns are growing about holiday shortages and panic buying. And what that may hold for the stores. UK blaming massive labor shortages and especially in the light of COVID-19.

Here in the states, as most have heard Costco is limiting bath tissues, roll towels and bottled water, spurred by panic buying from customers amid rising COVID-19 cases. As well as transportation issues this year are causing delays in deliveries to stores despite suppliers having plenty of stock, Costco Chief Financial Officer Richard Galanti said in an earnings call. Same holds true in the UK with haulers.

The pandemic-driven port congestion and labor shortages have forced retail chains including Costco to spend more on transportation and labor, digging into their margins. Costco said it was paying six times for containers and shipping due to price increase on items shipped overseas.

With factories worldwide shut down - reopened - and shutdown again in the hundreds, especially since China took a zero tolerance approach to COVID-19 even in the case of a single case shutting down an entire terminal at one port recently, the factory shutdowns are causing shortages in every industry.

Coupled with the port closures and historical backlogs of ships at ports across the U.S. is delaying what supply we do have on the water for the holidays. One retailer actually hired a ship directly at $200,000 a day. Lets' hope the Cartel doesn't get the news of a lone wolf out there. And all of this exasperated by the Suez fiasco that backed shipping up months.

The COVID pandemic has affected almost every aspect of our lives, and now including the way we shop. Recently, the pandemic-along with a number of other factors-has led to shortages of many products, causing them to disappear from our shelves entirely. Experts say there's another shortage on the horizon, and it's bound to get worse as the holiday season approaches.

Leading toy companies told CNN Business that a toy shortage will impact holiday shopping this year, likely leaving children without many items on their wishlists. "There is going to be a major shortage of toy products this year," MGA Entertainment CEO Isaac Larian told CNN Business. Steve Pasierb, president and CEO of The Toy Association, told ABC News, "Whatever becomes the hot toy of the season in the next month or two may not be there in huge quantities

"If you think you are going to go into toy stores in December as you normally would do ... and you are going to get what you want, you will be very disappointed."

So it's 5:00 a.m., there's a couple hundred shoppers waiting for you to open the doors and your inventory levels are already decimated in this year's HOT Toys and any other hot gift, and the mask-defiant crowd turns into a disturbance. Are you prepared this holiday season?

WSJ Today: "Every Aspect of Int'l Transportation Under Stress Ahead of X-mas"
Christmas Chaos: Shipping Delays Mean Santa Might Be Late This Year
So far it's running three months late thanks to global transportation congestion.

Around the world, toy makers, booksellers, large retailers and manufacturers are already warning that some products won't be in place in time for Christmas, while extra shipping costs and delays are adding to bills for both buyers and sellers.

Cost of renting a 40-foot container from Asia to Europe has increased 10-fold to as much as $18,000, and it arrives up to eight weeks late.

As of Friday, there were 600 large container ships waiting to dock outside ports in Asia, Europe and North America, and the delay of vessels arriving into U.S. and Canadian ports from the Far East has increased from 14 hours in June of 2020 to almost 10 days this August, according to eeSea, which provides data on the container market.

Covid-19 has also led to an acute shortage of truck drivers in the Western world, increasing the cost of moving goods by road, too.

There is almost no part of the transportation system that isn't experiencing problems.

Retailers and sportswear manufacturers are all warning of shortages and are raising prices by 20% to 25% to keep pace with skyrocketing shipping costs. wsj.com

EN: This will be the most stressful Holiday shopping we have ever encountered in the U.S. Just my thoughts. -Gus Downing

   Supply chain issues causing spike in grocery prices

   This New Shortage Is Hitting Shoppers at the Worst Time Yet, Experts Warn

   Top Southeast US ports expect congestion, backlogs to persist

   Food firms warn of panic-buying this Christmas

   The Hill: British consumers urged not to panic buy

State: Brooklyn Center Police and Michaels Stores discriminated against Black teen

Walk-In Job Applicant met with "unjustified and unreasonable" use of force

The Minnesota Department of Human Rights on Thursday concluded that there is probable cause to find that the Brooklyn Center Police Department and Michaels Stores, Inc. discriminated against a Black teenager when Michaels management called officers to the store, who arrested the boy without cause.

The boy, then 16, walked into the Michaels craft store on Shingle Creek Crossing on March 19, 2019, to apply for a job, but was instead met with "unjustified and unreasonable" use of force by Brooklyn Center police after the Michaels store manager called them, according to MDHR.
Following a nearly two-year investigation, MDHR determined that what happened that day was a violation of state civil rights law on three counts: the Brooklyn Center Police Department discriminated against him because of his race, Michaels denied him access to the store because of his race, and, lastly, Michaels failed to hire him because of his race.

While inside Michaels, the boy behaved like a "typical customer," according to surveillance footage reviewed by the Department of Human Rights, yet a white store manager called the police on him twice for "creating a disturbance."

He was asked to leave and voluntarily walked out. Then, frustrated because he believed he was kicked out due to his race, the boy attempted to re-enter the store, but the manager and another employee blocked him at the vestibule.

When the manager called 911 a second time, she reported that the "tyrant customer" had returned to the store, was "hostile" and was starting to "touch" her employees.

Three white police officers arrived. Two of them threw the boy to the ground, pulled him by his dreadlocks, put a knee into his back and handcuffed him, the Department of Human Rights found based on body-worn camera footage.

"Don't kill me, I want to grow up," the boy said while face down on the ground.

The police charged him with disorderly conduct, trespassing, and obstructing the legal process. The charges were eventually dismissed, but he was banned from Michaels for a year.

A Michaels Stores spokesperson said the company disagrees with the investigation's finding of discrimination and plans to appeal. startribune.com

BCI crisis management report
Crisis management is becoming increasingly centralized - which is leading to greater success, according to the Business Continuity Institute's latest crisis management report.

Most organizations have either entirely centralized their crisis management processes or have adopted a hybrid approach where regions or sites are allowed some degree of autonomy to manage their own events. A purely regional approach in a global organization is much less likely to be successful, the findings suggested.

Crisis management is no longer purely about best-in-class processes, according to the report - people are integral to good crisis management. The two leading working practices which practitioners indicate will change post-pandemic are 1) a more collaborative approach to a crisis and 2) that staff health and well-being will be considered as an integral part of the response. Without healthy staff, fully engaged in the response and with good channels of communications, results in a less effective response.

Good crisis management needs strong leadership. Senior management lead crisis management in most organizations in the survey. That helps to ensure every worker is aware of the importance of crisis management and also appreciative of their own role in a crisis. This is not true in every sector: senior academics are frequently in charge of crisis management in the further education sector, for example, which can lead to slower response times.

Business continuity is starting to take a more strategic role in crises. A purely centralized crisis management approach to a global crisis (such as covid) is likely to fail in a global company. A centralized team can apply consistency in their approach, it can centralize support and help with coordinating certain processes such as the post-incident review (PIR) (sometimes referred to in crisis management as the After-Action Review - AAR). It can also centralize otherwise expensive processes, such as global security operation centres, specialist software tools and consultancy.

The BCI is running its annual conference remotely as BCI World Virtual on November 3 and 4. Visit the events part of the BCI website. professionalsecurity.co.uk

Over $10B in Halloween Spending This Year
Halloween Spending Soars as Celebrations Near Pre-Pandemic Levels
Consumer spending on Halloween-related items is expected to reach an all-time high of $10.14 billion, up from $8.05 billion in 2020, according to the National Retail Federation's annual survey conducted by Prosper Insights & Analytics. Plans to celebrate Halloween are up this year compared with last and are close to pre-pandemic levels. nrf.com

Chicken Salad Chick sees 500 stores by end of 2025; targets Midwest for growth

Quarterly Results
Costco Q4 comp's up 15.5%, net sales up 17.5%, FY2021 comp's up 16%, net sales up 17.7%
   Costco U.S. comps up 14.9%, FY 2021 comp's up 14.8%
   Costco Canada comps up 19.5%, FY 2021 comp's up 20.0%
   Costco International comps up 15%, FY 2021 comp's up 19.1%
   Costco E-Commerce comps up 11.2, FY 2021 comp's up 44.4%


Senior LP & AP Jobs Market

AP Future Operations Director job posted for CVS in Cumberland, RI
As the Asset Protection Future Operations Director, you will play a critical role as part of the Asset Protection Leadership Team functioning as a strategic advisor across Asset Protection, the Retail and non-Retail businesses. You will drive value by partnering with various Initiative Leaders and functional owners across the business to more proactively ensure we safeguard against any profitability erosion. In addition, you will provide support within Asset Protection to address key shrink risks. jobs.cvshealth.com

Security Ops Manager, Corp. Security job posted for CVS in Scottsdale, AZ
CVS Health is seeking an experienced professional skilled in leading the colleague safety and security program within each division of the retail organization. The Security Operations Manager will support the Senior Director of Corporate Security and the entire Corporate Security management team in maintaining the overall safety and security of CVS Health's people, facilities, and assets. The ideal candidate must possess the ability to foster a collaborative approach to achieve strategic goals in a manner consistent with CVS Health's purpose and values. jobs.cvshealth.com

Manager, Security Ops & Investigations job posted for Mattel in El Segundo, CA
The Manager, Security Operations & Investigations will support Mattel's Security Operations & Investigations for North America, based in El Segundo, CA. This includes standardizing and enhancing security operations and personnel, strengthening relationships with local / state / federal law enforcement agencies, optimizing security preparedness and emergency response capabilities, and successful resolution of complex investigations, while demonstrating strong leadership behaviors and skills to create a cohesive and high functioning team. indeed.com

Divisional AP Manager - West Coast Division job posted for David's Bridal
The Divisional Asset Protection Manager is responsible for supporting the implementation and execution of all loss prevention programs. The Divisional Asset Protection Manager is also responsible for investigating and resolving internal/external causes of theft; training and auditing stores for loss prevention and operational compliance; identifying areas for profit improvement and areas that affect shrink; reviewing exception based reporting; preparing required reports for senior management and other duties as assigned by the Director of Loss Prevention. us61.dayforcehcm.com

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Engage Your Associate Populations
CISA: October is - Cybersecurity Awareness Month


Now in its 18th year, Cybersecurity Awareness Month-previously known as National Cybersecurity Awareness Month-continues to raise awareness about the importance of cybersecurity across our Nation, ensuring that all Americans have the resources they need to be safer and more secure online.

Cybersecurity Awareness Month Theme and Schedule

CISA and the National Cyber Security Alliance (NCSA) are proud to continue the using the overarching theme:

"Do Your Part. #BeCyberSmart."

This evergreen theme encourages individuals and organizations to own their role in protecting their part of cyberspace, stressing personal accountability and the importance of taking proactive steps to enhance cybersecurity.

In 2021, CISA and NCSA will focus on the following areas in our promotions and outreach:

Week of October 4 (Week 1): Be Cyber Smart.
Week of October 11 (Week 2): Phight the Phish!
Week of October 18 (Week 3): Explore. Experience. Share. - Cybersecurity Career Awareness Week
Week of October 25 (Week 4): Cybersecurity First

Use the hashtag #BeCyberSmart before and during October to promote your involvement in raising cybersecurity awareness. cisa.gov

Cybersecurity Awareness Month Resources | Cybersecurity Awareness Month Speaker Requests

ADT Coping Best With Meeting 3G Sunset Date By AT&T
In Race for 5G, Alarm & Security Services Get Stuck in the Middle

Covid-19 shutdowns and chip shortages have made it more difficult to upgrade devices and meet a deadline set by AT&T.

In early 2019, AT&T announced it would phase out 3G wireless service in February 2022, meaning that the wireless security and medical devices would no longer have a connection after that date. Then COVID-19 hit and slowed the transition down. Then the chip shortages hit the alarm industry, so replacement equipment became harder to come by.

Covid and chip shortages have meant hassles and higher costs for these businesses. But the more critical concern is that if they cannot make equipment upgrades before the 3G sunset, some life safety and emergency alert services will stop working.

The alarm industry's trade group filed a petition in May asking the agency to step in and order AT&T to push back its 3G sunset date by 10 months, to the end of 2022, to allow more time to swap in new equipment.

The year-end 2022 date would match the timetable of Verizon, the other big wireless provider for the alarm industry.

In recent weeks, the F.C.C. has received numerous filings expressing concern about the AT&T sunset plan, from businesses and from public interest advocates and groups representing rural communities and retirees.

The F.C.C. said it was "thoroughly investigating" the questions raised about AT&T's sunset timetable, soliciting public comments and seeking further information from the carriers and others.

AT&T, in its filing with the F.C.C., said that it had given the alarm industry plenty of time to make the upgrades, but that some companies put off that work and the costs of replacing the old gear.

AT&T is resisting any delay because of competition for 5G, telecom analysts said.

In the alarm industry, the biggest companies, like ADT, seem to be coping best with the challenge of meeting the sunset date set by AT&T.

In its statement to the government, AT&T cited comments that the chief executive of ADT made to Wall Street analysts, saying the company was "on track" with conversions from 3G. Of its 2.9 million alarm systems needing upgrades, about 800,000 remain.

ADT has the buying clout to get chips and equipment before others, and its customers are more likely than smaller operators to be in metropolitan areas,

In its joint filing, Public Knowledge is calling on the F.C.C. to play the role of "honest broker," collecting facts, urging compromise and acting if necessary. nytimes.com

Typical Washington Post Approach: # of Tracking Employers Doubles to 60%
What workers should know about corporate surveillance software as companies consider permanent remote work policies
The spread of the delta variant has kept many of America's office employees working from home and fueled a rise in surveillance technologies by employers - in finance, law, technology and other industries - eager to keep tabs on their remote workforce. The facial recognition monitoring Krutchik experienced offers one of the stranger examples of America's massive work-from-home experiment, because it relies on a glitchy and, to some, quite creepy camera system built to ensure workers don't lose focus or break the rules.

The adoption of the technology coincides with an increase in companies' use of more traditional monitoring software, which can track an employee's computer keystrokes, take screenshots and in some cases record audio or video while they are working from home. Sometimes, this is done without their knowledge, which means companies have the potential to gain access to employees' private details like banking or health information.

Workers have little power to control how and when they're being monitored, especially if they are using work-issued devices. Experts advise workers to assume they are being monitored if they're in the office or using company equipment, and recommend they read the fine print when in comes to employee contracts.

Market research firm Gartner says companies used more surveillance tools during the coronavirus pandemic to keep tabs on employees and monitor work productivity. The number of large employers using tools to track their workers doubled since the beginning of the pandemic to 60 percent. That number is expected to rise to 70 percent within the next three years, said Brian Kropp, chief of human resources research at Gartner. washingtonpost.com

Most IT leaders prioritize cloud migration, yet security concerns remain


Register Now for the 2021 RH-ISAC Summit - September 28-29

Hey LP/AP senior: If your retailer is a member you might want to consider attending yourself or sending one of your team members who works with cybersecurity on investigations or e-commerce fraud.

Especially now with the increased ransomware attacks and data beaches and the corresponding increased attention from law enforcement. Cross pollinating and building those relationships could pay off long term. 
Register here






First Release Since 2016 - 46% Women at Amazon U.S.
Amazon discloses new data on workforce makeup after pressure campaign from city
Amazon has publicly shared data detailing the racial and gender makeup of its U.S. workforce of nearly 1 million-the latest S&P 100 company to do so as a result of shareholder pressure from the city's massive retirement funds.

The comptroller and trustees for the accounts said companies that pledged to take action toward racial justice following the murder of George Floyd last year should publish data tracking their progress.

An analysis of Amazon's disclosure form by Bloomberg found that three of every five workers added in the company's hiring binge of 2020 were people of color in labor jobs. The vast majority of employees in Amazon's corporate ranks identify as white or of Asian descent. Black employees in 2020 accounted for about a third of Amazon's employees in the laborers and helpers" category, compared to 11% of managers and 3.6% of executives.

Women made up about 46% of Amazon's total U.S. workforce in 2020, including about 29% of people in Amazon's managerial and executive ranks. crainesnewyork.com

Retail Grocery Goes Live-Streaming
Albertsons turns video into an e-commerce channel
Albertsons Companies Inc. is partnering with the Firework short-form video platform in a multi-fold initiative. In the current initial phase, Albertsons will use Firework to deploy short video content and cooking experiences on its various banner websites. The partnership will expand offerings and experiences in 2022.

The Firework short video and livestream platform uses a decentralized approach that offers Albertsons autonomy and control over TikTok-like, immersive video-based experiences. It is designed to connect retailers, CPG companies, direct-to-consumer brands, publishers, and media buying agencies. Albertsons is the first U.S. grocer to utilize the Firework platform.

With Firework, we found the first platform capable of digitally recreating the sense of freshness, discovery and community that you previously could only find within our stores, all using the video and livestream formats that our digital shoppers love most," Rupp said. chainstoreage.com

Shopify reportedly surpasses Amazon in online traffic, heating up race between the e-commerce firms







Register Now
Western States Organized Retail Crime Conference - 2021

Sep 29, 11:45AM to Sep 30, 4:15PM EDT

Building off a successful joint ORCA conference in 2020, we are pleased to present the 2021 Western States ORC Conference. The fight against organized retail crime is not an individual one, but a collaboration between many stakeholders.

This conference is a collaboration between six western ORCAs from Arizona, California, Idaho, Oregon, Nevada, and Washington, two state retailer associations, Washington and California, along with Auror. Over two mornings we bring you expert speaker on current topics effecting both law enforcement and retail in our collaborative effort to battle ORC.

On Sept. 29, from 1:00 p.m. to 2:00 p.m., the D&D Daily's own Gus Downing will also lead a session on the current state of Organized Retail Crime in the United States.

Click here to register and learn more


"South American Theft & Robbery Group" (SATG) & Their Fences - 27 Men in All - Now in Federal Prison
After 5-Year Nationwide FBI Investigation That Led to NYC's Famous Diamond District,
SATG is Shutdown

Men Who Fenced $7M in Stolen Diamonds Sentenced to 15+ Years

SA Gang Followed & Robbed Traveling Diamond Salesmen Nationwide

Five men who purchased jewelry stolen from traveling diamond salesman have been sentenced to a combined 190 months in federal prison and ordered to pay more than $7 million in restitution.

The men "fenced" jewels obtained in robberies committed by a so-called "South American Theft and Robbery Group (SATG)" - a violent criminal enterprise that targeted traveling jewelry salesman nationwide.

Romelio Rivieron, 51, who pled guilty in March 2020 to engaging in a conspiracy to launder money, was sentenced to 32 months in federal prison and ordered to pay $2,321,491.61 in restitution. He has already paid back approximately $230,000 towards victims of his crime.

Co-conspirators Elkin Acosta Lopez, 46, and Harrinson Corredor, 29, who both pled guilty in 2019 to the same charge as Mr. Riveron, were previously sentenced to 68 months and 63 months, respectively. Mr. Corredor was ordered to pay $1,753,089 in restitution while Mr. Lopez was ordered to pay $1,368,088.68.

Rubenhay Pinkhasov, 60, who pled guilty to engaging in 2019 to conspiracy to transport stolen goods in interstate commerce, was sentenced to 27 months in federal prison and ordered to pay $1,007,823 in restitution.

Yuri Alishaev, 49, pled guilty to misprision (concealment) of a felony and was sentenced to probation; he has already paid the entirety of the $1,009,689 he owes in restitution.

According to court documents, the men were involved in laundering money for a band of violent jewel thieves, including several who robbed a traveling jewelry salesman at gunpoint before beating him to death in Irving, Texas.

In plea papers, Mr. Lopez admitted that he regularly flew from his hometown in Bogota, Colombia to Texas in order to meet up with the robbers to purchase stolen jewelry. He then traveled to New York City to melt down the jewelry before either arranging for its sale in the United States or returning to Colombia to sell it at his shop. In March 2018, special agents from the FBI Dallas Field Office's Violent Crime Task Force arrested Mr. Lopez at a New York airport upon his entry into the country after his arrival from Bogota.

Broker: Mr. Corredor, a Queens, New York resident who went by the name "Mono," admitted he connected Mr. Lopez with the robbers and helped broker the sales.

Buyer & Seller: Like Mr. Lopez, Mr. Riveron admitted he traveled from his home in Miami, Florida to Texas and other states in order to purchase stolen diamonds from the robbers.

Driver/Delivery: Mr. Pinkhasov admitted that he helped move stolen diamonds across state lines, from Texas to Florida and to New York.

NYC Connect - Store Owner/Mr. Alishaev, a prominent jewelry dealer in New York City's West 47th Street Jewelry and Diamond District, admitted that he agreed to purchase stolen diamonds from Mr. Pinkhasov,

Between 2016 and 2018, through multiple indictments, the U.S. Attorney's Office for the Northern District of Texas charged a total of 20 SATG robbers who targeted traveling diamond and jewelry salesmen throughout the United States. All 20 have been convicted and sentenced. One salesman was murdered.

The Federal Bureau of Investigation's Dallas Field Office, Miami Field Office, and New York Field Office conducted the investigation. justice.gov

Leader of 'Oxy Bandits' Gets 20 Years in Prison for Armed Robbery Spree of 15 Southern California Pharmacies
LOS ANGELES - A Lynwood man who organized and led a crew - dubbed the "Oxy Bandits" by law enforcement - that committed 15 armed robberies of independent "mom-and-pop" pharmacies throughout Southern California was sentenced today to 240 months in federal prison.

Tyrome Lewis, 26, a.k.a. "Boobie," was sentenced for one count of conspiracy to interfere with commerce by robbery, one count of conspiracy to distribute oxycodone, two counts of interference with commerce by robbery, two counts of possession with intent to distribute oxycodone, and two counts of knowingly using and brandishing a firearm during a crime of violence.

From May 2018 to July 2019, Lewis conspired with others to commit 15 armed robberies. Lewis selected the pharmacies to be robbed, targeting smaller pharmacies to steal oxycodone and other similar prescription medication. He also assigned the roles from the crew members, and then he served as a lookout while co-conspirators committed the robberies. Following the pharmacy robberies, Lewis and others would sell the stolen prescription medication on the black market.

The Lewis-led armed crew robbed pharmacies in Glendale, Bellflower, Paramount, Cerritos, Hawthorne, South Los Angeles, Pico Rivera, Huntington Park, Claremont, Westminster, Fullerton, Anaheim, and Riverside.

"Over the course of more than a year...Lewis led a violent spree of armed robberies that terrorized numerous innocent individuals in order to obtain dangerous pharmaceutical drugs that he and others then sold," prosecutors wrote in a sentencing memorandum.

The FBI and the Los Angeles County Sheriff's Department investigated this matter, with assistance from the Claremont Police Department and the Glendale Police Department. justice.gov

Cabarrus County, NC: Two arrests made in connection with theft ring, $400,000 in merchandise
The Cabarrus County Sheriff's Office executed a Search Warrant Sept. 16 at 214 Valhalla Dr. in Harrisburg, NC. The investigation began on Aug. 24 in partnership with Organized Retail Theft Investigators from Lowe's, Home Depot, Target, Harbor Freight and Harris Teeter (Kroger). After conducting an extensive investigation and surveillance for several weeks, it was found that the residents at 214 Valhalla Dr. - Irma Hernandez and Bonifacio Silvas - had been running an organized retail theft operation from their residence. The suspects had posted hundreds of new in-box power tools, diapers, baby formula, laundry detergent, outdoor power equipment, small appliances, etc. for sale on online marketplace sites as well as conducting sales from the residence. The investigation showed that these items had been stolen from local Lowe`s and Home Depot stores within Cabarrus County and the surrounding area. The investigation also showed that the criminal operation had been on-going for over a year.

During the execution of the Search Warrant, thousands of new in-box items were located and recovered throughout the home. The basement was nearly entirely filled with stolen products. There was a 'slide' built to assist in moving product into the basement. Upstairs rooms were stacked floor to ceiling with diapers and other new merchandise throughout the house. It took approximately 50 people with the Cabarrus County Sheriff's Office and various retailers over 12 hours to move and inventory all the merchandise. Approximately $400,000 of stolen merchandise was recovered from the residence independenttribune.com

Tampa, FL: Man Sentenced To 8 Years In Federal Prison For Committing $650,000 In Credit Card Fraud
U.S. District Judge Thomas Barber today sentenced Andre Moore (37, Miami) to eight years in federal prison for credit card fraud and aggravated identity theft. The Court also ordered Moore to pay $650,145.03 in restitution and to forfeit $3,110.55, related to the counts on which he was convicted. Moore had pleaded guilty on June 8, 2021. According to court documents, Moore stole the identities of more than 100 individuals. Between September 2019 and May 2020, Moore used those stolen identities to make more than $650,000 in purchases at retail stores in Florida, Georgia, North Carolina, and Texas. Moore used fraudulent driver licenses and ID cards to open store credit card accounts under the stolen identities and to re-open dormant store credit card accounts. Moore took advantage of the Covid-19 pandemic, making thousands of dollars in purchases while people were in lockdown, including using the stolen accounts to purchase items that were scarce early on in the pandemic. Further, Moore committed the fraud while living under a fake identity and, upon his federal arrest, lied about his name and identity to both federal agents and the Court. justice.gov

Jacksonville, FL: Owner of Fifi's in San Marco says over $11K worth of merchandise was stolen
The owner of Fifi's, a consignment apparel store, says he's offering an award for information leading to an arrest after thousands of dollars worth of designer purses were stolen from his shop in San Marco. Harry Mill said he's offering a $1,000 reward for information leading to an arrest. He sent News4Jax surveillance video that was taken from inside the store. The video reveals a man wearing a red hat and yellow shirt looking around the store, walking to and from different clothing racks. "You can see him back walking back and forth, constantly staring at the manager," explained Mill. "Pretending like he was moving the clothes with his hands, but not looking at the clothing at all." Suddenly, he's seen wearing what appears to be one of the bags around his neck. "One of our employees handed him one of our very high-end $4,000 Louis Vuitton purses, and then he asked to see a second one, and my employee didn't, unfortunately, get that first one back." Later in the video, two customers appear beside the main counter. The man begins grabbing items off the wall and dashes across the store, nearly knocking one of the customers over, grabbing additional items before leaving the store.  news4jax.com

DOJ: Forged check, stolen identity scheme sends Billings man to prison
A Billings man who admitted to being a member of group that passed forged checks at various businesses across Montana was sentenced today to 39 months in prison, to be followed by three years of supervised release. Lawrence Howard Kahle, 54, pleaded guilty on June 11 to wire fraud and to aggravated identity theft.

In 2020, Kahle was a member of a group that passed forged and counterfeited checks at businesses across Montana. Members of the group would receive stolen checks, identification or paperwork with personal identifying information, usually through mail thefts, burglaries and car thefts. The stolen documents would be used to forge checks and produce fraudulent identifications. Members would then take the forged checks and pass them at businesses. Kahle confessed to passing some of the checks, including a fraudulent check at the Tap Inn in Billings on Oct. 19, 2020. Judge Christensen also ordered Kahle to pay $1,548 restitution. justice.gov

EN: To give him 39 months in federal prison obviously indicates there's a lot more going on here then just $1,500 in forged checks.

Hamilton Township, NJ: Two Men Arrested After Armed Robbery At The Home Depot
On September 20, 2021 at approximately 9:45 PM, Hamilton Police were detailed to the Home Depot at 750 Rt. 130, on an armed robbery investigation. Responding officers reported that two black males entered the store and removed several power tools. In an attempt to exit the store without paying for the items, one of the suspects physically assaulted an employee, while the second suspect brandished a handgun and pointed it in the direction of several employees. The suspects fled the store with the items. On September 23, 2021, Hamilton Police Detectives and members of the New Jersey State Police Crime Suppression Central Unit, initiated an investigation to locate both suspects. During a brief foot pursuit with the suspects, both were arrested, and a handgun was recovered at the scene. midjersey.news

DOJ: Former Union County Postal Employee Admits Stealing Credit Cards from Mail
NEWARK, N.J. - A former Union County, New Jersey, woman today admitted stealing credit cards sent through the mail while employed as a clerk at the U.S. Postal Service (USPS) in Elizabeth, New Jersey, Myriam Jimenez-Valentin, 33, now of Barbourville, Virginia, pleaded guilty by videoconference. The fraudulent charges on the credit cards Jimenez stole totaled over $2,000. justice.gov

Pasadena, MD: Off-duty officer assaulted with pepper spray in efforts to prevent shoplifting at Five Below

Havasu, AZ: Woman arrested on Burglary, Organized Theft charges

Falls Township, PA: Man and woman wanted in Ulta Beauty Theft

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Shootings & Deaths

Sandy Springs, GA: Police arrest man for shooting at gas station
The Sandy Springs Police Department arrested a man following an armed robbery of a local gas station where the clerk was shot by the assailant. On Sept. 21 just after 11 p.m., Sandy Springs Police officers responded to a Texaco gas station on Roswell Road after receiving a 911 call from a customer who witnessed the robbery and shooting. As officers arrived to the store, they found the victim suffering from at least one gunshot wound and immediately started rendering first aid until the arrival of medical services. cbs46.com

Albuquerque, NM: Man sentenced to 18 years in prison for deadly Gas Station Robbery

Memphis, TN: Fired Fast Food employee convicted in Tennessee trial of shooting boss


Robberies, Incidents & Thefts

Philadelphia, PA: Customer pulls gun on Chipotle cashier, demands she speak to manager: 'Give me my food'
A customer waiting in line at a Chipotle in Philadelphia on Saturday pulled a gun on a cashier and demanded food after employees told her the store was closing, authorities said Wednesday. The incident happened around 5 p.m. at a Chipotle restaurant in the Roosevelt Mall on Cottman Avenue after the manager instructed employees to close the store and tell waiting customers to place their orders online due to a staffing shortage, the Philadelphia Police Department said. However, one female patron who was with an unknown male took a gun out of her purse and demanded to speak to the manager when told the store was closing. The cashier immediately pressed the security button to alert the mall security, but the customer threatened "if someone doesn't make her food she will be back and there will be a problem," police said. The woman put the firearm back in her purse and another employee decided to fill her order in an effort to get her to leave, according to authorities. Police said she gave her order and brandished the firearm again, demanding: "Somebody better give me my food." Once the order was filled, police said the woman took the food and left the restaurant in an unknown direction. news.yahoo.com

New York, NY: Man Stabs Fellow Customer After Argument About Sugar In McDonald's Coffee
A man has been accused of stabbing a fellow customer at a Manhattan establishment after a heated argument broke out over the amount of sugar in the assailant's McDonald's coffee. The incident reportedly happened at a McDonald's branch on Eighth Avenue near West 35th Street at 8:20 a.m on Tuesday, Sept. 21. The victim, 57, was reportedly eating at the store when the suspect complained to the store security guard that his coffee was too sweet. After the man came to the defense of the security guard, a brawl erupted between the two customers that resulted in the suspect pulling out a blade and stabbing the victim in the chest before fleeing the scene, Daily News reported. Emergency medical services responded to the spot and immediately rushed the victim to a nearby hospital where he was treated for a minor injury. latintimes.com

Helena, MT: Pawn shop and gun dealer admits firearms crimes

Beaumont, TX: Man Guilty of Multiple Armed Convenience Store Robberies

Las Vegas, NV: Bartender Robbed at Gunpoint Says Owner Told Him 'Pay Back' or 'Get Fired'

Miami, FL: Man arrested in connection with arson attack at car dealership; $45,000 in damages




Barber - Cleveland, OH - Burglary
Car Wash - Arlington Height, IL - Burglary
Cellphone - San Antonio, TX - Armed Robbery
Clothing - Jacksonville, FL - Robbery
Clothing - Minot, ND - Burglary
Collectables - Lexington, KY - Burglary
Home Depot - Hamilton Township, NJ - Armed Robbery
Jewelry - Naperville, IL - Burglary
Jewelry - Poughkeepsie, NY - Armed Robbery
Jewelry - Westminster, CO - Burglary
Jewelry - Davenport, FL - Robbery
Liquor - Arlington Heights, IL - Burglary
Pharmacy - Tacoma, WA - Armed Robbery
Restaurant - Cleveland, OH - Burglary
Restaurant - Seattle, WA - Burglary
Restaurant - Rockford, IL - Armed Robbery (Subway)
Restaurant - Greensboro, NC - Armed Robbery
Walgreens - Hazel Park, MI - Armed Robbery
Walmart - Havasu, AZ - Burglary
7-Eleven - Fairfax, VA - Robbery
7-Eleven - Eastpointe, MI - Armed Robbery


Daily Totals:
• 11 robberies
• 10 burglaries
• 0 shootings
• 0 killed


Weekly Totals:
• 75 robberies
• 35 burglaries
• 3 shootings
• 3 killed

Click to enlarge map



None to report.

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


Help Your Colleagues By Referring the Best

Refer the Best & Build the Best

Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...

Asset Protection Lead
Hudson Valley, NY - posted September 13
Responsible for protecting the assets of the company and ensuring a safe environment for our employees and customers. Utilizes the tools and resources available to initiate and follow through on internal investigations. Work closely with store management to increase LP awareness

District Loss Prevention Manager
Macedonia, OH - posted September 9
The District Loss Prevention Manager develops and implements the Loss Prevention program for their market. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

District Asset Protection Manager
Burlington, MA - posted September 1
The District Asset Protection Manager is responsible for mitigating safety and security related risks for the organization through the implementation of programs, procedures, policies and training. This role promotes a safe store environment while addressing and minimizing loss caused by shrink, theft and fraud in assigned stores, across multiple locations...

LP Manager - Distribution Center (Temporary)
Carteret, NJ - posted August 20
As we commence relocating our operations to our brand new facility in Piscataway, NJ you will be assigned to the Carteret location to insure company Loss Prevention and Operational compliance are met. You will work with the Piscataway Loss Prevention Manager as well as the Director of Loss Prevention and Distribution Management in maintaining a safe and secure facility as operations are transferred...

Asset Protection Associate
Charlotte, NC - posted August 10
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors...

Corporate Security Manager
Calabasas, CA - posted August 13
The Corporate Security Manager will, among other things, (a) be responsible for ensuring a safe and secure environment for our employees, vendors, and visitors, (b) develop, manage, execute and continuously improve corporate security processes and protocols, and (c) lead a team of security specialists at our corporate offices...

Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland, OH - posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence.

Regional Manager LP, Audit & Firearms Compliance
Indianapolis, IN - posted July 21
The Central Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory and the company's Distribution Centers. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets...

Senior AP Operations Manager, Supply Chain
Albany, OR - posted July 14
As a Senior Assets Protection Operations Manager (SAPOM), you'll manage a multi-level team comprised of both exempt AP leaders and non-exempt AP Security Specialists responsible for the execution of Assets Protection routines and initiatives to support secure environments and protect Target's profitability...


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