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It's 'ALL-TAG Week' on the D&D Daily!

Check out today's 'Vendor Spotlight' from ALL-TAG directly beneath the 'Top News' column to learn about ALL-TAG's 30-year history.

NRF's National Retail Security Survey 2022

NRF Reports Retail Shrink Nearly a $100B Problem  

The 2022 National Retail Security Survey, released today by the NRF, shows violence is a growing threat to retailers

WASHINGTON, September 14, 2022 - Retail shrink, when taken as a percentage of total retail sales in 2021, accounted for $94.5 billion in losses last year, up from $90.8 billion in 2020, according to the 2022 National Retail Security Survey released today by the National Retail Federation. Organized retail crime (ORC), a critical component of that shrink, is a growing challenge both for retailers and the industry at large.

"The factors contributing to retail shrink have multiplied in recent years, and ORC is a burgeoning threat within the retail industry," NRF Vice President for Research Development and Industry Analysis Mark Mathews said. "These highly sophisticated criminal rings jeopardize employee and customer safety and disrupt store operations. Retailers are bolstering security efforts to counteract these increasingly dangerous and aggressive criminal activities."

The survey found that the
average shrink rate in 2021 was 1.44%, a slight decrease from the last two years but comparable to the five-year average of 1.5%. The majority of retailers report that in-store, ecommerce and omnichannel fraud have risen. Violence is a growing area of concern and retailers are prioritizing addressing guest-on-associate violence, external theft and ORC. 

Increase in Risk and Threat Priorities over
the Past Five Years

The COVID-19 pandemic created more challenges for retailers. A large majority (87.3%) of respondents said the pandemic resulted in an increase in overall risk for their organization. Retailers specifically cited an increase in violence (89.3%), shoplifting (73.2%), ORC and employee theft (tied at 71.4%) as a result of the pandemic.

Retailers reported a
26.5% increase in ORC, on average. Even more alarming, the vast majority (81.2%) said the violence and aggression associated with ORC increased in the past year.

The 2022 National Retail Security Survey was conducted online among senior loss prevention and security executives in the retail industry. The study was done in partnership with the Loss Prevention Research Council and is sponsored by Appriss Retail.
Click here to view the full report.

Click here to read the D&D Daily's Breaking News Alert on the new report

On the Scene at GSX 2022

ADT says new Virtual Assistance program boosting efficiency, savings

The program is aimed at cutting back in-person service calls

Many security companies at this week's GSX show who serve residential customers likely have dealt with increasing demand for services and the higher costs of providing it. But ADT has rolled out a virtually based service program for residential customers that the company says pays big dividends in terms of cost savings, efficiency and customer satisfaction.

ADT's Program

ADT launched Virtual Assistance, a program billed to provide increased flexibility for appointment scheduling and faster resolution of many service demands without having to send a technician to the home every time.

A 'perfect storm'

Jesse Coomber, ADT's vice president of operations, says a variety of factors led to ADT's decision to create the virtual service program, including the 3G sunset, the COVID-19 pandemic and the resulting snapback of demand for home-security services. Coomber says trying to send a technician to every service call was becoming inefficient and costly. securityinfowatch.com


GSX 2022 Spotlight: Genetec Inc.

Security Center previews a significant new element to its software management suite, as cloud offerings expand

In this interview at GSX 2022, Kyle Hurt, Senior Director of Sales for Genetec in the United States, discusses an array of new technologies that range from advanced software data for Security Centers to some innovative access control solutions.

Click here to learn more


The U.S. Crime Surge
The Retail Impact

Retail Violence Remains a Global Challenge
The Global Economic and Retail Headwinds in Seven Formidable Charts

By Tony D'Onofrio, Global Retail Influencer & Prosegur's CEO & Managing Director, Global Retail Business Unit

The world faces multiple challenges for the balance of 2022, into 2023, and it may even extend into 2024. Multiple negative forces are combining to slow the dramatic growth of the pre-pandemic decade.

A recent Wall Street Journal article, 'COVID-19 is Still Killing Hundreds of Americans Daily', reminded us that the disease is on pace to remain the third-leading cause of death in 2022. The war in Ukraine continues to place a harsh toll on people's lives and feeds global economic uncertainty, especially with energy prices.

The retail industry recovered quickly from COVID-19, but Inflation is now placing additional burdens on growth. Supply chains are in some cases doing better, but shortages and long waits on basic products continue.

Adding to my popular webinar series, 'The Disruptive Future of Retail', this article expands on the global economic and retail headwinds section included in the September 2022 edition. The overall presentation examined the challenges we are facing, how the retail industry is responding, and where technology will take us next.

Retail Violence Needs to be Addressed

2021 and the first quarter of 2022 saw increased violence and fatalities in the retail industry. Alarmingly, USA retail customer fatalities were up 24% in 2021 and are up 13% in Q1/2022, according to the D&D Daily's latest reporting. Store associates' deaths were up 24% in 2021, and are up 32% in Q1/2022.

USA is not alone in seeing increased retail violence. Some 106 of UK's leading voices wrote to Police and Crime Commissioners in England and Wales about their concerns with increased retail violence. Similar trends are emerging in Canada.

Read Tony D'Onofrio's full article here

Big Box Stores 'Overwhelmed with Theft & Crime'
Portland area Target employee shares frustrations, dangers of working in crime-ridden store
For the past five months, FOX 12 has sought to interview leaders of some big box stores overwhelmed with theft and crime in the Portland area, but one after one, they all turned down interviews.

The corporations also declined to let their loss-prevention mangers address burgeoning shoplifting and organized retail crime, something that employees and retail associations consider to be an overwhelming problem.

But FOX 12 met a woman who works at a local Target who was willing to share her experience on the job. She offered valuable insight at what big-box employees are up against and why it's so hard to stop thieves.

"We will have people who will fill up backpacks, suitcases, wagons, and just walk out the door," the employee said. "Some guests will do a smash and grab. They take a hammer, or sledgehammer of some sort and smash the glass doors that are protecting the electronics and grab what they can and walk out."

Since the pandemic, the woman said theft has exploded and becomes particularly bad during closing time.

The woman told FOX 12 she understands Target's safety policy, but she says so do thieves who in turn, feel invincible. FOX 12 reached out to Target for comment on this story. Spokesman Brian Harper-Tibaldo sent along the following statement:

Safety is Target's highest priority, and in response to elevated incidents of theft in the Portland area, we've taken a number of steps to ensure the safety of our team and guests. This includes hiring more security team members, installing more security cameras and using a third party to provide additional security in select stores. We invest time and resources in our store leaders and security team members so they can protect themselves and de-escalate potential safety issues. We also work directly with law enforcement on an ongoing basis to address organized retail crime."

Target's Portland store off of NE Halsey Street is one of the retailers top loss locations in the country. kptv.com

The Great Debate: How to Deter Shoplifters
Aurora councilmembers clash over mandatory jail sentences to deter retail theft
Some on Aurora City Council want mandatory jail sentences of at least three days for those who steal $300 or more in retail goods - but a proposal to do just that drew criticism from progressive council members who argue that jail time won't deter people from committing more crimes.

The proposal, which Councilmember Danielle Jurinsky introduced at Monday's meeting, received initial approval from the city council. Councilmembers Alison Coombs, Juan Marcano and Ruben Medina voted against the bill. Councilmember Crystal Murillo was absent. The ordinance will return for a second reading before it can receive final approval.

Jurinsky brought the proposal to the table in response to an increase in retail theft in the city's Havana Street corridor. That area saw more than 36 thefts in 2017; 34 in 2018; 36 in 2019; 30 in 2020; 39 last year; and, 20 to date in 2022. The ordinance also references an increase to organized retail crime.

At committee meetings, police department representatives have said that, while city data does not indicate a serious spike, it shows an increase in retail theft over the past five years. Police also believe retail theft is underreported.

Asked by Marcano if she considered other solutions than jail time, Jurinsky said she did not. "I believe it's time we start putting people in jail," she said.

At an August meeting for the Public Safety, Courts and Civil Service Policy Committee, Chief Cassidee Carlson with the Aurora Police Department said she recently attended a Havana Street business improvement district meeting where retail theft was the group's main concern.

Major box stores have brought in their regional loss prevention managers, who said stores in Aurora are some of their highest grossing units but they are worried about losses from theft, Carlson said. Shoplifting is a perplexing crime for patrol officers to tackle because the suspect is usually gone by the time police can respond, she said. denvergazette.com

CVS Continues to Battle ORC
CVS Health completes rollout of time delay safes in three southern states to help reduce organized retail crime

All 213 CVS Pharmacy® locations across Louisiana, Mississippi and Arkansas now using time delay safe technology

As part of an ongoing commitment to support law enforcement and help build safer communities, CVS Health® today announced the installation of time delay safe technology in all 213 CVS Pharmacy locations, including those in Target stores, across three states in the southern U.S. The states and corresponding number of pharmacy locations include Louisiana (133), Mississippi (57) and Arkansas (23).

The safes are anticipated to help prevent pharmacy robberies and the potential for associated diversion of controlled substance medications - including opioid medications such as oxycodone and hydrocodone - by electronically delaying the time it takes for pharmacy employees to open the safe. In addition, the safes are anticipated to benefit the safety and well-being of CVS Pharmacy customers and employees.

The company's rollout of time delay safe technology is in support of each of these states' partnerships with local and state law enforcement and the retail community to fight back against escalating organized retail crime.

CVS Health first implemented time delay safe technology in 2015 in CVS Pharmacy locations across Indianapolis, a city experiencing a high volume of pharmacy robberies at the time. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where time delay safes had been installed. Since then, the company has introduced time delay safes across 32 states nationwide, and the District of Columbia, resulting in a 50 percent decline in robberies at CVS pharmacies in those local communities. prnewswire.com

Wegmans Self-Checkout App Shuts Down Over Theft Losses
Shoplifting losses force Wegmans to shut down self-scanning app
Wegmans will discontinue its SCAN App, which allows shoppers to scan and bag purchases as they move through the store, because too many people have been using it to shoplift. The company said it's aware the app is popular, but it is losing too much money to keep it going.

"SCAN users have told us they love the app and the convenience it offers. We love it too and have tried many adjustments to keep it. Unfortunately, the losses we are experiencing from this program prevent us from continuing to make it available in its current state," the company said in an email to SCAN customers.

Shoplifting - or shrinkage as it's called in the retail industry - is a known hazard at self-checkout, especially with handheld devices. But retailers generally accept a certain threshold of loss, which is offset by customer satisfaction and lower labor costs.

Whether it's by mistake or on purpose, the most common losses occur when customers fail to scan an item before bagging it or scan the barcode of a less expensive item, according to a report by Loss Prevention Magazine.

The same report warned that a retailer's losses could increase by 33% with a handheld scanning program.
Tops Markets uses a similar self-scanning program, which it will keep in use, it said. It has been able to keep losses manageable so far.

Wegmans introduced the SCAN App in 2020, just as Covid was transforming shopping habits. It was available in more than 90 Wegmans stores across the Northeast, including 11 stores in Western New York, according to the chain's website. buffalonews.com

How a new credit card code could help stop mass shootings
Code offers "significant" new tool for identifying shooters, one advocate said.

Portlanders are taking precautions to avoid being attacked in response to rising crime

Crime turns into hot-button issue headng into midterm elections



COVID Update

610.6M Vaccinations Given

US: 97.2M Cases - 1M Dead - 93.4M Recovered
Worldwide: 615M Cases - 6.5M Dead - 594.1M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 796

COVID Cases, Hospitalizations & Deaths

An Example of How Retail Workers Literally Risked Their Lives During COVID
German man gets life sentence for murdering cashier in COVID mask row
A German court sentenced a 50-year-old man to life behind bars on Tuesday for last year murdering a petrol station worker who insisted he follow rules and wear a coronavirus mask.

The shooting in the western town of Idar-Oberstein over pandemic restrictions shocked Germans at a time of fear that coronavirus deniers were turning to violence. The court found the defendant, identified only as Mario N. due to privacy laws, guilty of murder and sentenced him to life.

He had admitted killing the 20-year-old petrol station worker but pleaded to manslaughter with limited culpability. An expert had found alcohol in his blood. Prosecutors said the victim, a cashier, had asked the man to comply with rules and wear a face mask while paying for beer at the petrol station.

After initially refusing to do so and leaving, the defendant returned wearing a mask but pulled it down when approaching the cashier and after another brief exchange shot him in the head. The victim died immediately and Mario N. later gave himself up at a police station, saying the coronavirus measures were causing him stress.

Resistance to German restrictions aimed at curbing the spread of the coronavirus grew during 2020 and 2021 with thousands of people taking to the streets, including civil rights activists, vaccine opponents and far-right radicals. reuters.com

The Post-COVID Remote Work War Continues
The great RTO/WFH war means COVID is really over this fall
The latest loosened COVID guidance from the U.S. Centers for Disease Control and Prevention and the advent of Omicron boosters make it exceedingly clear: Employers that want workers to return to the office can demand it, and will.

Social-distancing is no longer recommended-nor is quarantining if you've been in close contact with someone with the sometimes deadly virus. The suggested quarantine length was lowered to five days-a time at which many people still spread the virus, according to researchers. Protection from Omicron boosters seemingly serves as further permission for employers to compel workers to return. Boosters are expected to provide good protection against severe disease and death from dominant circulating strains BA.4, BA.5, and their offspring. A point often missed: They're not expected to provide protection from infection and aren't known to prevent long COVID (though they may reduce the likelihood of it).

If it wasn't clear before, it is now: Working from home is no longer a veritable right for those eligible, but a privilege. fortune.com

America is Learning to Live with COVID
Public perception of COVID risk at low point: survey
Americans' concern about COVID-19 is at a low point as many move on from the pandemic even with the virus continuing to circulate, a new survey finds. The latest Axios-Ipsos Coronavirus Index released Tuesday found that views about mask wearing and concern about community spread of the virus have both dipped.

"The latest results find a country that has largely - though not completely - moved on from the pandemic," the report states.

The percentage of respondents who said they sometimes or always wear a mask when outside the home has dropped to 37 percent, down from 71 percent last September and 89 percent in September 2020. Americans reporting they're at least somewhat concerned about COVID-19 has also dipped, though not quite as steeply: The share is now at 57 percent, down from around 80 percent last September. thehill.com

Modern Digital Collaboration Tech Is Paving the Way to Hybrid Work
As they continue to experiment with new workplace models, companies lay the foundations to support remote collaboration.

Lingering airline crew shortages, surging demand threaten fall & winter travel seasons

Should I get the new COVID-19 booster? Here's what you need to know

WHO urges action as 17M long COVID cases estimated in Europe region


25,000+ Storefront Crashes
Storefront Safety Council Crash Statistics - 2014-2022
Our 2014-2022 storefront crash statistics are among the most complete ever assembled for accidents on private property. Federal and State agencies do not regularly receive such data as part of any national reporting system, so our data collection of accidents involving commercial properties (such as shopping centers, strip malls, and many roadside locations) is unique and very useful to government officials, researchers, underwriters, risk managers, and safety professionals.

As part of our research work with the Storefront Safety Council, we have been collecting data from all over the United States for more than ten years. Our database of compiled storefront crashes now numbers over 25,000 incidents, and we have additional confirming data on more than 15,000 other vehicle-into-building and related incidents.

We based these research methodologies, analyses, and reporting protocols on our cooperation with Texas A&M University in research conducted in 2013. The Storefront Safety Council searches out information on vehicle-into-building crashes, limited to commercial or public buildings, transit stops, public areas, and other non-residential structures. Having gathered anecdotal and media reports, court records, police and fire department records, published studies concerning such incidents, and corporate-supplied data revealed in litigation, all incidents are then analyzed for details such as cause, age of driver, type of building and other information, and are cross checked for accuracy using court documents and police reports when available. The information is uploaded to our growing database, from which our statistical results are obtained.

Lloyd's of London concluded in their remarks that our data, as complete as it is, reflects only a fraction of the total of storefront crashes which occur every single day: At the most conservative, it appears that the SSC database captures 1 in 12 incidents (8.33%). Using the data that we have collected and using the Lloyd's audit and documentation, we can make the following statements:

Storefront crashes occur more than 100 times per day

46% of all storefront crashes result in an injury

8% of all storefront crashes result in a fatality

Each year in the US, as many as 16,000 people are injured and as many as 2600 are killed in vehicle-into-building crashes. storefrontsafety.org

Another Threat to the Supply Chain
Strike Threat on Freight Railroads Is New Supply Chain Worry

Administration officials are pushing for a settlement to head off a walkout by tens of thousands of workers on Friday.

Biden administration officials are racing to prevent a strike by tens of thousands of freight railroad workers that could further disrupt an already strained supply chain and cause billions of dollars in economic damage.

The industry failed to reach a contract agreement with two unions representing much of the work force, and a federally mandated 30-day "cooling off" period ends on Friday, opening a door to strikes and lockouts. Some freight companies have started to limit services, and Amtrak, which carries many travelers on lines operated by freight railroads, said it would cancel some passenger service starting on Tuesday.

Labor Secretary Martin J. Walsh pressured both sides over the weekend to reach an agreement, and administration officials have held dozens of calls with the industry and the unions, according to the Labor Department. nytimes.com

Labor Department Gets Involved
Railroad and union officials summoned to Washington for high-stakes day of talks
Railroad and union officials are currently meeting with Labor Secretary Marty Walsh at the Labor Department in Washington, according to the White House, as the Biden administration tries to help avoid a freight rail strike that could cause massive supply chain disruptions and have significant repercussions on the economy.

The meeting comes with just days remaining until a federally mandated cooling off period expires and the strike could begin. It serves as a major test for President Joe Biden and his White House, which has positioned itself as one of the most pro-labor administrations in decades but also wants to avoid any potential shocks to the economy with the midterm elections just months away. cnn.com

Starbucks to open 2,000 U.S. stores by 2025; investing $450 million to modernize

Olympia Sports files for bankruptcy as it works through liquidation

Family Dollar hacking at its prices amid inflation

Senior LP & AP Jobs Market

LP/Safety Director job posted for Abilene Goodwill Industries in Abilene, TX
Protects company facilities, company assets, employees and guests through observing and reporting conditions and incidents with a high standard of alertness, responsibility and confidentiality. Provides training and education regarding Loss Prevention, Safety and process improvement to maintain a safe, crime-free workplace. Handles potentially volatile situations timely and appropriately. indeed.com


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If it wasn't for them The Daily wouldn't be here every day for you.







Source Tagging Specialist, ALL-TAG Celebrates
30 Years of Excellence

ALL-TAG, a Boca Raton, Florida-based manufacturer of Radio Frequency (RF) Labels and a leading supplier of Acousto Magnetic (AM) and RF Anti-theft labels, tags, and other loss prevention products, is celebrating the 30th anniversary of its founding in 1992.

- ALL-TAG, a Boca Raton, Florida-based manufacturer of Radio Frequency (RF) Labels and a leading supplier of Acousto Magnetic (AM) and RF Anti-theft labels, tags, and other loss prevention products, is celebrating the 30th anniversary of its founding in 1992.

The company has manufactured RF Electronic Article Surveillance (EAS) labels since its founding in Zug, Switzerland, in 1992.

ALL-TAG moved to Manage, Belgium, in 1995 and transferred its corporate headquarters and manufacturing facilities to Florida in 2011.

The company markets these products directly, along with joint venture partners around the world. Facilities are located in the U.S., Hong Kong, Mexico, the U.K., and The Netherlands.

The EAS products are comparable in performance to those of Sensormatic and Checkpoint Systems, Inc. ALL-Tag has a long-standing global partnership with Ningbo Signatronic for AM label products. The company sells over 800 million AM and RF labels worldwide in 2021.

"This is an incredible milestone for any company," commented ALL-TAG's Vice President of Sales, Andy Gilbert. "ALL-TAG has achieved this success through hard work, intelligent design, high-quality standards, and a dedicated team of EAS industry veterans that is driven to serve the retail loss prevention community."

Since 2000, ALL-TAG has been a leading supplier of AM and RF Labels to global Consumer Product Goods manufacturers and Product Packaging companies for Source-Tagging of retail merchandise.

ALL-TAG holds over 30 patented and patent-pending shoplifting prevention products that protect retail merchandise in any high-risk category.

To find out more about the ALL-TAG or the products listed in this release, please visit https://all-tag.com/.






The Global Effort to Dismantle Cybercrime Operations
U.S. Broadens International Efforts to Pursue Hackers

Offensive & defensive operations, harmonizing reporting requirements are on the agenda

The U.S. is helping other countries fight cybercrime with measures that include joint law-enforcement operations and examining how cybersecurity rules can be more closely aligned.

Efforts in the U.S. around harmonizing breach reporting requirements between states and federal agencies have a growing international dimension, said Rob Silvers, undersecretary for strategy, policy and plans at the Department of Homeland Security.

Mr. Silvers chairs the recently launched Cyber Incident Reporting Council, a DHS body designed to harmonize reporting. Multinational companies will likely have to report cyberattacks to several national authorities requiring similar information, he said.

U.S. authorities are also embracing an international approach to fighting ransomware and other forms of cybercrime by joining with allied nations in defensive and offensive operations.

The expanded international focus has become critical owing to the global nature of cybercrime, according to officials. Over the past few years, various federal agencies have published cyber-related rules and launched task forces to tackle threats such as ransomware. But attacks persist.

The rise in threats has caught the attention of governments, which have scrambled to stand up agencies to coordinate cyber activity internally, and to help the agencies navigate issues of international jurisdiction and national security.

The FBI has agents in around 70 countries generally and cyber agents in 15 nations, said Bryan Vorndran, assistant director of the FBI's cyber division.

Part of this international collaboration includes actively pursuing hackers in foreign networks, said Holly Baroody, deputy to the commander at the Cyber National Mission Force, an operational wing of U.S. Cyber Command. wsj.com

Retailers Are Paying Attention to Cybersecurity
Exclusive: Cybersecurity is a major retail IT issue

Retail IT leaders and C-suites rate cybersecurity ahead of some other pressing problems as a top business concern.

According to results of a new survey of 1,420 global IT professionals exclusively released to Chain Store Age by end-to-end, multi-cloud technology solutions company Rackspace Technology, over half (59%) of surveyed retail IT leaders cite cybersecurity as one of their C-suite's top-three business concerns.

AdvertisementThis ranks cybersecurity ahead of other leading issues such as inflation (55%) retaining and hiring talent (43%) and supply chain/logistics management (45%), according to retail respondents in the survey.At the same time, fewer than four in 10 (38%) retail respondents say they are fully prepared to respond to cybersecurity attacks and threats.

A majority of surveyed retail IT executives report being either unprepared or only "somewhat prepared" to respond to major threats, such as identifying and mitigating threats and areas of concern (67%), recovering from cyberattacks (61%) or preventing lapses and breaches (62%).

When asked to name the consequences of cybersecurity threats/attacks, close to six in 10 (58%) retail respondents mentioned operations downtime and 45% reported loss of intellectual property/data. Other frequently cited consequences include damage to brand reputation (44%) and revenue loss (36%).

Half of retail respondents say the frequency and severity of cybersecurity attacks have a seasonality, with a peak early in the year that diminishes over the course of the following 12 months.

And when asked to name the top three cybersecurity challenges their organization is facing, a leading 42% of retail respondents said migrating and operating apps to the cloud led the way, followed by a shortage of workers with cybersecurity skills (39%), and a lack of visibility of vulnerabilities across all infrastructure (37%). chainstoreage.com

Abusing Facebook to Steal Passwords & Credit Card Info
Cyberattackers Abuse Facebook Ad Manager in Savvy Credential-Harvesting Campaign

Facebook lead-generation forms are being repurposed to collect passwords and credit card information from unsuspecting Facebook advertisers.

Attackers are piggybacking on the power of the Facebook brand by using emails that look like they're coming from Facebook Ads Manager. The idea is to lure victims into coughing up credentials and credit card information on a Facebook lead generation form.

According to a Tuesday report by the security research team at Avanan, attackers are sending phishing messages that appear to be urgent warnings from Meta's "Facebook AdManager" team. The messages claim the victim is not complying with the company's ad policies and that the ad account will be disabled if the target doesn't appeal the phony violation.

The "appeal form" link leads to a credential harvesting site that uses a real Facebook lead-generation form to collect passwords and credit card information.

Abusing the Facebook Ads System

An interesting aspect to the campaign is that rather than using a harvesting site hosted on a sketchy IP somewhere, attackers are gaming the Facebook ads system to create lead-generation forms with malicious intent. Doing so kills two birds with one stone: First of all, it fools a lot of automated checks for malicious links used by email platforms. Using legitimate sites is what the Avanan team refers to as the Static Expressway.

Tell-Tale Signs of 'Brandjacking'

Fuchs wrote that while the sites used in this credential harvesting campaign appeared to be legitimate, there is a red flag in the phishing messages they uncovered: Typically, these are coming from Outlook accounts such as pageguidelinesfacebook@outlook.com. Additionally, the physical address footer in the emails are wrong. But if users didn't notice these details, they could easily be foiled by this ploy. darkreading.com

U-Haul Customer Contract Search Tool Compromised
U-Haul said attackers were able to compromise two individual passwords and access the company's customer contract tool, exposing customer names and driver's license or state identification numbers. Attackers had unauthorized access from Nov. 5, 2021, to April 5, 2022, U-Haul said. Once the breach was discovered, U-Haul changed the affected passwords and launched an investigation, the company explained on Sept. 9. darkreading.com

Microsoft Quashes Actively Exploited Zero-Day, Wormable Critical Bugs
In Microsoft's lightest Patch Tuesday update of the year so far, several security vulnerabilities stand out as must-patch, researchers warn.

Modernizing data security with a zero trust approach to data access

Twitter couldn't detect foreign agents on its own, whistleblower testifies







Amazon Sellers Benefit from Fake Reviews
Study examines the impact of fake online reviews on sales

New research exposes the pervasive practice of fake online product reviews

According to researchers, a wide array of product marketers actually purchases fake online reviews through an online marketplace found through social media. As a result, marketers receive many reviews and high-average ratings on e-commerce sites that include Amazon, Walmart and Wayfair, among others.

Here's how it works: Sellers post in private online groups to promote their products. They then pay customers to purchase certain products and leave positive reviews. These social media groups exist for a number of online retailers.

"For our research, we decided to focus on Amazon because it is the largest and most developed market," says Hollenbeck. "We collected data from this market by sending research assistants into these social media groups to document which product marketers were buying fake reviews and when. We then tracked these products' outcomes on Amazon.com. This included reviews, ratings, prices and sales rank."

The researchers found that the buying of fake reviews is associated with a significant but short-term increase in average rating and the total number of reviews. They found that there is a certain rating manipulation that also has a causal effect on sales. They also found that after firms stopped buying fake reviews, their products' average ratings fell and the share of one-star reviews tended to increase. This, they concluded, indicates that rating manipulation mostly centers on low-quality products.

To conduct their research, the study authors built a sample of approximately 1,500 products that were observed soliciting fake reviews over a nine-month period. The researchers found that the types of products involved represented many categories. They then tracked the outcomes of these products before and after the buying of fake reviews, and were able to document how the platform, in this case Amazon, regulates fake reviews.

"For the products in our research observed buying fake reviews, roughly half of their reviews were eventually deleted, but the deletions occurred with an average lag of over 100 days, allowing sellers to benefit from the short-term boost in ratings, reviews and sales," says Proserpio. "Almost none of the sellers purchasing fake reviews were well-known brands. This is consistent with other research that has shown online reviews are more effective and more critical to smaller, lesser-known brands." eurekalert.org

E-Commerce Sales Surge Expected this Holiday Season
Holiday e-commerce sales forecast to grow 13.5% - report

This holiday season, don't look for e-commerce growth to slow down.

Driving the news: Economists at Deloitte forecast growth of 13.5% in e-commerce sales this holiday season, pushing sales up to $262 billion, according to a new report out this morning. That's an even bigger increase than last year when e-commerce grew 8.4% (2020 was the watershed year when online sales jumped a whopping 50%).

Why it matters: Online shopping was turbocharged by the pandemic, and it's one trend that's not going away. "Holiday shopping in the last six or seven years has largely gone from being an in-store experience to an online experience," Rod Sides, Deloitte Insights Leader, tells Axios.

The bottom line: The expected e-commerce growth is in stark contrast to overall holiday sales, which Deloitte estimates will grow by a smaller 4%-6% - less than the current annual inflation rate (8.5%). axios.com

Amazon charges ahead with acquisitions, daring FTC to act

Amazon driver hailed as hero for helping family get out of burning home







San Jose, CA: Police Arrest 6 Suspected Members of 'Prolific' Smash-and-Grab Jewelry Store Robbery Crew
Six members of a robbery crew San Jose police described as "prolific" were arrested following a months-long investigation of smash-and-grab robberies at jewelry stores across the Bay Area. The suspects, some armed with guns and pepper spray, would enter jewelry stores wearing masks and use sledgehammers and other tools to break open glass display cases and take thousands of dollars worth of jewelry. The robbers would then run to waiting vehicles and flee the scene. Police said the crimes happened between October 2021 and January 2022 in San Jose. Detectives worked with other local jurisdictions to identify the suspects and during the investigation, they learned of similar cases with the same criminal pattern and suspect descriptions in several other cities and counties. Helping in the investigation were the police departments from Daly City, Palo Alto, Concord, San Mateo, Pittsburg, Antioch, Merced, and Roseville, as well as the U.S. Marshals Service. After obtaining arrest warrants and residential search warrants, San Jose police worked with Daly City police to serve the warrants and arrest the six suspects. They were identified as Andrew Maravilla, 20, of Hayward; Maurice Sweet,19, of Pittsburg; Charles Evans, 19, of San Leandro, Michael Earle, 18, of Menlo Park; Noah Tekle, 19, of San Leandro; and David Foster, 20, of Newark. Police seized a number of firearms, including two assault weapons with extended magazines and several ghost guns - one of which was converted to fully automatic fire. Two other people were arrested for firearm possession unrelated to the robberies. mydroll.com

Raleigh, NC: Multiple cars stolen from Raleigh dealership, thieves then use stolen car in another crime
Multiple Raleigh businesses are cleaning up from a crime spree Sunday morning. First, five cars were stolen from a dealership and then the thieves tried to use one of those stolen cars to smash their way into another store. Footage showed as many as 20 thieves rummaging around inside Brother Auto Sales Sunday morning before knocking out the security camera. A day later, the damage was still hard to swallow for owner Mo Youssef. "I look at it, I feel like I want to cry," said Youssef. "Lotta missing cars and keys and everything." The thieves emptied Youssef's safe, taking the keys to every car on the lot, plus titles, cash and paperwork. "[These are] very well organized people," said Youssef. "They know what they're doing." Security video showed the break-in lasted hours Sunday morning. The thieves eventually stole five cars. wral.com

Hattiesburg, MS: Sumrall woman wanted on five shoplifting charges
According to police, a Sumrall woman stole almost $20,000 worth of merchandise in five separate incidents of felony shoplifting. The Hattiesburg Police Department issued five active arrest warrants for 28-year-old Katelynn Hardy in connection to the incidents, all of which occurred at the Hattiesburg Target. Anyone with information about Hardy's whereabouts should contact the Hattiesburg Police Department or Metro Crime Stoppers at 601-582-STOP. wdam.com

Brooklyn Park, MN: Report of theft at Target leads to crash, 5 taken into police custody
Five juveniles were taken into police custody Tuesday after a crime spree that allegedly included theft, assault and fleeing authorities in a stolen vehicle. Brooklyn Park police said they were first alerted to the situation unfolding in the Target parking lot on West Broadway Avenue just after 3:30 p.m. A call went to police reporting that three female juveniles were involved in a theft. As the three exited the store at 7535 West Broadway, they got into a vehicle. The person who called police about the theft reported the vehicle's license plate, and officers determined that the vehicle had been stolen in Minneapolis. Police said that as the three suspects drove through the parking lot, they assaulted a person who wasn't involved in what was happening between police and the juveniles. Officers arriving in the area tried to stop the stolen vehicle, but the suspects fled. A short chase ensued, but then police said they stopped the pursuit and lost sight of the vehicle. A short time later, police found the stolen vehicle about a mile away, in the area of Candlewood Drive North and West Broadway Avenue. Officers said it had crashed into a parked car, and witnesses told police that five female juveniles got out of the vehicle and ran away. A K-9 was called to the area, and the five suspects were found a short time later. All of them were taken into custody. Police said that no one was injured when the stolen vehicle crashed, but both vehicles were "significantly" damaged.  kare11.com

Winder, GA: Police search for suspects in vape shop smash-and-grab
Police in Barrow County are searching for three suspects seen on surveillance video breaking into a vape shop in Winder, smashing glass, stealing merchandise, and stuffing it into duffel bags. It happened earlier this month. In and out in just 50 seconds! Police say thieves moved that fast when they broke into a Barrow County vape shop. Winder Police Department said the break-in happened Sept. 2 just before 2 a.m. wgauradio.com

Coolspring Township, PA: Pennsylvania State Police seeking 2 suspects in $500 Ace Hardware theft

West Seattle, WA: True Value Hardware Shoplift-turned-robbery attempt

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Shootings & Deaths

Mesquite, TX: Man accused of killing Mesquite Police Officer will stand trial for capital murder
A man accused of killing a 21-year veteran Mesquite police officer in December is set to stand trial this week in Dallas County. Jaime Jaramillo is charged with capital murder in the fatal shooting of Officer Richard Lee Houston II. The 38-year-old Balch Springs man faces an automatic life sentence if convicted because prosecutors are not seeking the death penalty. Killing a law enforcement officer is a capital murder offense under Texas law. Police allege Jaramillo shot Houston on Dec. 3 outside an Albertsons at Belt Line and Cartwright roads in Mesquite. Houston was called around 1:40 p.m. to the grocery store parking lot, where four people were involved in an altercation, police said. Jaramillo's wife and daughter found him in his truck with another woman, police said. According to an arrest-warrant affidavit, the daughter told Houston she and her mother caught Jaramillo cheating with the other woman. Houston went to talk to Jaramillo, who pulled a gun and shot at Houston before shooting himself in the head, according to the court documents. The extent of Jaramillo's injuries are unclear but he was discharged from the hospital a week later and was booked into jail.  dallasnews.com

Waterbury, CT: Daytime shooting outside convenience store kills 1
A 26-year-old man died after a shooting at a grocery store in Waterbury on Tuesday morning. Police are investigating the incident as a homicide. Police were called to Waterbury Hospital around 11 a.m. Tuesday on a report of a gunshot victim dropped off at the emergency room. The victim was pronounced dead just before police arrived at the scene. Investigators determined the 26-year-old was shot in the parking lot of Colonial Grocer on 103 Colonial Avenue. Customers said it was unusual for a violent incident to occur in that area.  fox61.com

Clemson, SC: Death investigation underway at 7-Eleven
A death investigation is underway at the 7-Eleven in Clemson, according to Chief Jorge Campos with Clemson Police Department. Officers responded to the store on Old Greenville Highway just before 2:30 p.m. Monday to a report of an unconscious person in the store, Campos said. According to Campos, officers attempted to render lifesaving aid to the unconscious person but could not revive the person. Clemson police detectives are assisting the Pickens County coroner with this investigation. The coroner has not identified the victim. wyff4.com

Akron, OH: Body camera footage captures aftermath of accidental shooting inside C-store
Akron police body camera video obtained by 19 News details the aftermath of a convenience store clerk accidentally shooting an innocent bystander. The shooting happened at the Sunoco, located in the 800 block of Lovers Lane, on Sept. 1 at around 9:15 p.m. The cashier told police a customer, later identified as 34-year-old Andre Lee, was angry over receiving incorrect change, according to previous reports. Lee allegedly threatened to kill the cashier and attempted to grab her through the Plexiglass divider. Police also said Lee also threw items at the cashier as the altercation escalated. "We still have the caller on the phone," someone told an officer over the radio in the body camera video. "It looks like the caller is the shooter. She stated she was shooting to protect herself. We're getting a description now." Police found a 48-year-old man shot after arriving on the scene. The man seemed out of it and told paramedics he had hit his head on a cooler, but paramedics said the man was shot. He was taken to summa health with critical injuries. Witnesses told police it all started when a customer became irate claiming the clerk shorted him on his change and he started threatening her life. A man who told police he also worked at the store is seen defending the cashier. cleveland19.com


Robberies, Incidents & Thefts

Houston, TX: DOJ: Jewelry store owner ordered to prison for cash advance fraud
A 40-year-old Katy man has been sent to federal prison following his conviction of committing wire fraud, announced U.S. Attorney Jennifer B. Lowery. Santiago Mora pleaded guilty March 3. Today, U.S. District Judge Andrew Hanen imposed a 27-month-term of imprisonment to be immediately followed by three years of supervised release. Mora was co-owner with his business partner of Alku Modern Jewelers located in Katy. During sentencing, the judge heard that Mora failed to deliver pre-paid Rolex watches valued at approximately $3.9 million to a customer. In an effort to pay the customer and others, Mora executed a scheme by which he obtained a total $500,000 in merchant cash advances via wire transfer by impersonating and using the good credit of his business partner. Mora eventually admitted his fraudulent dealings to his business partner and to using his partner's identity to apply for and receive multiple merchant cash advances. Mora was taken into custody in Miami, Florida, in June 2021 after he failed to appear in court for further proceedings. Mora will remain in custody pending transfer to a U.S. Bureau of Prisons facility to be determined in the near future. justice.gov

Shreveport, LA: Shirtless McDonald's Burglar sought by Police
On August 6th, 2022, around 4:35am Shreveport Police officers were contacted in reference to a burglary in the 1100 block of Kings Highway. It was determined that a fast-food restaurant in the area had been burglarized. During the investigation detectives obtained security footage of the possible suspect. That footage is being released to the public in hopes of identifying the suspect. 710keel.com

Midland, MI: Business Watch partners business owners with police to catch thieves
It may take a day, a week, or a month to catch them, but Midland police officers are working with area businesses and other jurisdictions to catch shoplifters through the Business Watch program. Business Watch is an offshoot of Neighborhood Watch. It provides a way for businesses to get involved in fighting crime. "The purpose of Business Watch is to work together with all the businesses willing to work with us," said Midland Police Officer Jose Deleon. "The program aims to protect local businesses from being easily targeted by criminals." ourmidland.com

Milwaukee, WI: Man Sentenced to 16 Years in Federal Prison for Armed Robberies of Auto Parts Stores

Omaha, NE: Omaha Police arrest teen in gun store burglary

Los Angeles, CA: Man arrested for 6 Armed Robberies in Los Angeles/ Melrose corridor

UK supermarkets hire "meat monitors" due to spike in shoplifting



Bakersfield, CA: BFD looks for 3 suspects allegedly involved in Fallas store fire
The Bakersfield Fire Department is searching for three people of interest in a structure fire that destroyed the Fallas store building last week. The three-alarm fire broke out at 2300 White Lane last Friday morning. It spread from the Fallas store to the surrounding Planet Fitness and American Freight stores. The building has a history of multiple fires in the past, Brian Bowman with BFD said. Video showed the Fallas sign on the building cracking and tumbling down as flames engulfed the building and smoke billowed from the roof and out the back. kget.com



Auto - Raleigh, NC - Burglary
Boost - Queens, NY - Armed Robbery
C-Store - Volusia County, FL - Armed Robbery
C-Store - Lincoln, NE - Armed Robbery
C-Store - Winchester, VA - Armed Robbery
C-Store - Bowling Green, KY - Robbery
C-Store - New York, NY - Robbery
C-Store - Bloomfield, NJ - Armed Robbery
C-Store - Dunn, NC - Armed Robbery
Dollar - Bowling Green, KY - Robbery
Dollar - Vicksburg, MS - Burglary
Gas Station - Tupelo, MS - Armed Robbery
Guns - Omaha, NE - Burglary
Hardware - Providence, RI - Armed Robbery
Hardware - West Seattle, WA - Robbery
Jewelry - Honolulu, HI - Burglary
Jewelry - Ocoee, FL - Robbery
Jewelry - Bloomington, IL - Burglary
Jewelry - Woodbury, MN - Robbery
Jewelry - Staten Island, NY - Robbery
Jewelry - Chesterfield, MO - Robbery
Jewelry - Jacksonville, FL - Robbery
Jewelry - Overland Park, KS - Robbery
Pharmacy - Canton Township, MI - Armed Robbery
Restaurant - Bridgeport, CT - Armed Robbery
Restaurant - Portland, OR - Burglary
Target - Brooklyn Park, MN - Robbery


Daily Totals:
• 21 robberies
• 6 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



None to report.

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Featured Job Spotlights


An Industry Obligation - Staffing 'Best in Class' Teams

Every one has a role to play in building an industry.
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Help your colleagues - your industry - Build 'Best in Class' teams.

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VP, Asset Protection & Retail Operations
Washington, D.C.
The candidate will oversee the development of innovative strategies, programs and solution which help retailers mitigate loss and reduce total retail risk; Direct oversight of the NRF Loss Prevention Council and Retail Operations Council...

Director, Service Delivery Test and Turn-up
Remote Opportunity
The Director of Test and Turn-up (TTU) Operations is responsible for leading a team of security and network support personnel that provide end/end support for field engineers and contractors installing and servicing Interface Managed Systems. This position is responsible for managing & leading a team that owns all aspects of the installation service delivery processes required for the customers...

Asset Protection Coordinator
Multiple locations - Central New Jersey - posted September 12
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values...

Senior Manager, LP Operations and Initiatives
Dublin, CA - posted September 8
The Sr. Manager of LP Operations & Initiatives is responsible for leading cross-functional LP initiatives, operations and compliance for both Ross and dd's Stores. The Sr. Manager will provide guidance during project initiation and planning and lead rollouts during implementation to the field. This role is responsible for driving results and improvements through effective project management, executive support, analysis and more...

Distribution Center - Asset Protection Manager
Mira Loma, CA - posted September 8
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations...

Regional Asset Protection Director
Blue Bell, PA - posted August 31
The principle purpose of the Regional AP and Safety Director is to provide leadership and oversight of the development, administration and maintenance of Lowe's loss prevention, safety and operations programs. This includes directing the day-to-day functions of the District AP and Safety Manager and working closely with Regional, District and Store leaders to establish and achieve safety, shrink, training, and operational objectives...

Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...

Sr. Manager, Brand & Asset Protection - East
Toronto, ON Area or NYC Area - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...

Business Continuity Planning Manager
Jacksonville, FL - posted August 5
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...

Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted June 17
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Regional Safety Manager - South Florida Region
Jacksonville, FL - posted June 17
This position will manage the safety program for an assigned group of stores that is designed to minimize associate and customer accidents. This includes reviewing and recommending loss control strategies, ensuring program conformance to applicable laws and regulations, preparing required reports, and monitoring and evaluating the program activities in stores...

Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Corporate Risk Manager
San Diego, CA / Los Angeles, CA / Ontario, CA - posted June 10
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Physical Security Operations Center Leader
Columbia, MD - posted June 8
The primary purpose of this role is to partner, lead and manage a Central Station/Physical Security Operations Center driving operational execution and enhancements to ensure effectiveness and a positive customer experience. This individual is also responsible for leading a team of operators providing professional and accurate responses...

Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
- posted May 6
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Supply Chain Manager
Fresno, CA - posted April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and profit protection activities for an assigned distribution center (DC), its in-bound and outbound shipping networks and its third party pooling centers...

Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted April 22
Responsible for the protection of company assets and mitigation of risk. Effectively communicates, trains, implements, and monitors all aspects of Asset Protection programs in assigned markets. These programs include Tier Shrink Reduction Strategy, training and awareness, store audits, investigative initiatives, profit protection, health and safety and budgetary compliance...


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.

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Being too close to the trees to see the forest is an expression that also fits not appreciating the role you play on your own team. With the needs of the day seemingly always taking priority, it's difficult for some to step back and truly see the value you can add to your own team. Realizing it and accepting the responsibility as a team member is half the battle. But doing something with it and truly adding value is what helps the team win the game. Every group, every department is in fact a team and every member plays a vital role towards the success and the survival of that team. That's why that old expression - One for all and all for one - took such a hold in literature. Because it is that simple. The hard part is taking responsibility for it.

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