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CONTROLTEK Teams Up with rapitag to Enable Retail 4.0

BRIDGEWATER, N.J. (Aug. 17, 2021) - CONTROLTEK, a global leader in retail loss prevention and security solutions, has partnered with rapitag, a worldwide technology provider of the world's first patented anti-theft IoT solution for secure mobile self-checkout. As the exclusive provider of rapitag solutions in North America, CONTROLTEK is committed to supporting retail's digital transformation by deploying smart security solutions and providing unparalleled service for retailers.

"At rapitag, we bring one-click buying to the retail floor with a smart and secure way for contactless mobile self-checkout," said Alexander Schneider, founder and CEO at rapitag. "The rapitag device automatically unlocks after an item has been purchased, allowing customers to simply choose the items they want, ring them up at self-checkout or from their mobile device, pay, then leave with their purchases, without the need for a detacher or further store associate assistance."
Read more here

Violence, Crime &

Retail Crisis Communications During Shootings, Unrest & More
How And Why 7-Eleven And Other Companies Upgrade Their Crisis Communication Capabilities
7-Eleven will soon rollout a
new tech-based emergency notification system that will do a better and faster job alerting store associates to local crisis situations such as an active shooter event or civil unrest. With that information, employees can then follow the appropriate safety procedures.

7-Eleven and other companies know that when a crisis hits,
they cannot afford to waste any time addressing it- or communicating with workers about the situation. A lot can be riding on what they do, how they do it, and when they do it.

'Mass Communication Is Key'

Stacy Rosenberg, associate teaching professor at Carnegie Mellon University's Heinz College, said "In a crisis, such as
a cyber-attack or natural disaster, mass communication is key. Companies must have upgraded systems that utilize multi-platform approaches.

Emergency notification software allows for an alert to reach large, disparate distribution lists through computer screen pop-ups, email, automated voice messages, and SMS texts practically simultaneously to ensure the alert is received. This multi-platform method is especially important given that employees' contact information is not always up-to-date," she noted.

"How, technically, to push an alert out is not a company's only consideration. Leaders must also ensure
employees know how to react to the crisis to ensure safety and prevent losses. Having an emergency operations plan that employees can implement in the event of a crisis is needed in conjunction with advanced emergency alert capabilities," Rosenberg counseled.

Quick And Efficient

Jonathan Kingsley is the chief information security officer at Orbit. He said that, "One of the most effective tools we've found when it comes to incident response has been
real-time communication tools such as Slack, especially when it comes to making the wider company aware of incidents quickly and effectively.

"No security team is an island, and we found very quickly that in providing wider information about active incidents we have actually been able to discover root causes and collateral effects far quicker than we would have conventionally," Kingsley said. forbes.com

Store Violence is on the Rise
Security Guards Protect The Public As Crime Increases

Random acts of store violence are on the rise.

acts of store violence are on the rise. In a recent case in Los Angeles, an employee was shot and killed as he tried to break up a dispute at a shoe store. Employees shouldn't have to risk their lives to confront angry or violent shoppers.

Stopping The Surge In Retail Violence. Retail security guards are trained to step in to help resolve disputes before they escalate. They also identify and detain shoplifters and other criminals who enter a store. Their actions help stop harmful acts against workers and the public.

Recently, CVS workers demanded safer working conditions after a CVS clerk was murdered. These workers know that when employees or customers attempt to stop an illegal act, it often ends badly.

Whatever the reasons for the increase in criminal activity--
COVID frustration, drug addiction, lack of work/income, mental illness or gang-related, security guards are at the forefront to ensure those who work in stores and the public are protected.

Access Patrol Services is a leader in retail store security. In addition to general security duties, guards make sure customers entering stores are following mask mandates and providing the proper proof of vaccination when required. This service takes the burden off employees. patch.com

Sending the National Guard to Curb Chicago's Violence Surge?
Chicago activists want National Guard deployed across city to stop violent crime
Chicago activists are
calling on the Illinois National Guard to be deployed across the city after another bloody weekend in which nearly 60 people were shot, including two young sisters.

"Chicago continues to witness the outlandish destructive behavior of
gun violence and crime that is holding people hostage in their homes," activist Raul Montes, Jr. said in a statement.

A group of activists will hold a 6:45 p.m. Monday night press conference at 2658 S. Kolin Avenue in the South Lawndale neighborhood. They will be offering a monetary reward for the arrest and prosecution of the person responsible for shooting a 7-year-old girl and her younger sister Sunday afternoon on the Northwest Side.

The group will also be asking for the
deployment of the National Guard to "help eradicate and seize the crime in Chicago."

As the summer violence continues to surge, this past weekend,
Chicago saw 56 people shot - eight of them fatally. One of the victims killed was 7-year-old Serenity Broughton. The shooting also wounded her 6-year-old sister who is "fighting for her life" at Loyola University Medical Center.

Last weekend, 75 people were shot, including a Chicago police officer who was killed during a traffic stop. fox32chicago.com

'We Need More Cops'
Gov. Whitmer proposes spending $75M to fight surge in violent crime
Governor Gretchen Whitmer
wants to fight back against violent crime, calling for $75 million in federal COVID-19 relief funding to make that happen.

We need more cops in communities experiencing a rise in gun violence that's been associated with this pandemic," Whitmer said.

Whitmer says its critical issue that must be addressed with double-digit percentage increases in many cities across the state, including in Flint, where
there have been more than 40 homicides in 2021. The city's police department's latest crime stats show an increase of more than 33% compared to this time last year.

"I'm standing here to propose investments that will bring down crime and keep us safer. To
make sure that police have the resources they need to stay safe and to keep us safe. We need to fund them, so they that they can do their jobs, and I'm proposing dollars to hire more police officers and ensure that they've got great pay, good training, and better resources to do their jobs effectively," Whitmer said.

That includes initiatives
encouraging officers to live where they work, clearing illegal guns off the streets, and creating opportunities that steer people away from violence. abc12.com

Governor to assign officers to Albuquerque in tactical response to violent crime

Fort Wayne, IN: Residents don't believe stats that say crime is decreasing

COVID Update

357.2M Vaccinations Given

US: 37.7M Cases - 638.7K Dead - 30.2M Recovered
Worldwide: 208.8M Cases - 4.3M Dead - 187.2M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 287   Law Enforcement Officer Deaths: 337
*Red indicates change in total deaths

Daily Vaccine Doses Tick Back Up as Delta Surges

COVID Is Here to Stay
Delta Surge Drives Home Painful Truth: Covid Isn't Going Away

The new flood of cases has forced Americans to recalibrate. Governors and mayors who imposed shutdowns last summer are pushing vaccines now.

In recent days, even as the highly contagious Delta variant ravages the South and has caused upticks in all 50 states, mayors, governors and public health officials have treaded lightly when considering whether to reimpose restrictions.

more than twice as many new virus cases being reported nationally compared with last August, baseball games, music festivals and state fairs have forged ahead, and restaurants, gyms and movie theaters have stayed open. In many places, people have been largely left to decide for themselves whether to start wearing masks again or change the ways they work, socialize and vacation.

Americans have entered a new, disheartening phase of the pandemic: when they realize that
Covid-19 is not disappearing anytime soon. A country that had been waiting for the virus to be over has been forced to recalibrate.

"We can't expect it to go away where we never have to think about it anymore," said Emily Martin, an epidemiologist at the University of Michigan. "
We've seen that it ebbs and flows. Sometimes we need to be more vigilant than others." nytimes.com

'We Are On Fire'
Five U.S. states set new records for Covid cases as hospitalizations rise

States with higher vaccination rates are seeing fewer patients take up hospital beds.

Five states broke records for the average number of daily new Covid cases over the weekend as the delta variant strains hospital systems across the U.S. and forces many states to reinstate public health restrictions.

Florida, Louisiana, Hawaii, Oregon and Mississippi all reached new peaks in their seven-day average of new cases per day as of Sunday, according to a CNBC analysis of data compiled by Johns Hopkins University. On a per capita basis, Louisiana, Mississippi and Florida are suffering from the three worst outbreaks in the country.

"We're in the middle of the summer,
people are gathering again with people, they're in large groups, the vaccine has given a false sense of security in some ways to people, and they forget," Dr. Perry Halkitis, dean of the Rutgers School of Public Health, told CNBC in an interview. cnbc.com

Vaccine Mandates: The Retail Impact
New Vaccine Mandates in NY, LA Will Pose Additional Challenges for Retailers
A new mandate in New York City
requires that consumers be able to prove that they are vaccinated in order to enter indoor public spaces - from stores and restaurants to movie theaters and gyms, and cities in California are expected to follow suit, with lawmakers in Los Angeles having proposed "a sort of 'no shots, no service' vaccine mandate" this month, and legislators in San Francisco, for instance, said to be exploring the introduction of a similar approach, which will take effect this month, as well.

The new
consumer-focused proof of vaccination push comes as a larger vaccine mandate movement is growing, Marketplace revealed this month, citing "a long list of universities, hospitals and, increasingly, private corporations that are making the move," with Walmart being one of the biggest names to require corporate employees - as distinct from its store and warehouse staffers - to get vaccinated.

With the growing push underway, Baker McKenzie partners Susan Eandi, Benjamin Ho, and Robin Samuel encourage companies that are
weighing whether to adopt mandatory vaccination policies - in many cases against the risk of losing employees when there is already a retail labor shortage at play in the U.S. - to consider the following ...

State Law Requirements: If a company has locations in different U.S. states, it will need to validate its vaccine policy for compliance with the laws of each state where employees work. Mandates may be illegal in certain states that prohibit discrimination on the basis of an individual's vaccination status, such as Montana.

Accommodating Exceptions: Vaccine mandates must allow for disability and religious accommodations. This means companies must review and validate each accommodation request on a case-by-case basis, deciding whether the accommodation can and should be granted. Unless a company is willing to categorically grant all accommodation requests, the individualized review of exemption requests will require the dedication of considerable internal resources.

From a bottom line perspective, just as local governments can mandate that consumers show proof of vaccination in order to enter various types of establishments, they note that
private employers in the U.S. "can legally mandate vaccines under federal law." thefashionlaw.com

'Key to NYC' Program Kicks Off
What to know about NYC's indoor vaccine mandate starting Tuesday
Mayor Bill de Blasio on Monday rolled out details on the COVID-19 vaccine requirement for many indoor settings in the five boroughs that
will take effect Tuesday and will be enforced in mid-September.

The proof of vaccine to enter requirement,
dubbed the Key to NYC, will apply to indoor restaurants, bars, museums and movie theaters, but not to places such as office buildings, community and senior centers as well as outdoor dining areas.

On Sept. 13, the city will begin issuing fines -
$1,000 for a first offense and $2,000 for a second - to indoor businesses that fail to ensure their venues are off limits to those who remain unvaccinated.

To spread the word and educate local businesses about the new program, first announced Aug. 3, City Hall on Tuesday will launch a
$10 million public awareness campaign, de Blasio said. The PSA effort ahead of the start of city enforcement will include radio, TV, digital, social media and subway live boards, according to the mayor's office.

David Burke, one of Brooklyn's most prominent restaurateurs, said Tuesday morning he supports it.

It'll keep the industry from being shut down again. Plus, it will give the public a sense of security when dining out, which will encourage more people to do so," said Burke at the mayor's press conference. "So I think it'll be good for business." nypost.com

Ignoring NYC's Vaccine Mandate
Pastry shop owner says she's ignoring vaccine mandate for diners - but 'isn't sure what she'll do' if officials show up

"It's not political ... It's about civil liberties and freedoms," the manager said.

A New York City pastry shop says it is
defying a vaccine mandate for diners. Under the "Key to NYC" program, people 12 and older are now required to show proof that they have received at least one dose of a COVID-19 vaccine before entering a public venue.

Mary Josephine Generoso, who manages Pasticceria Rocco pastry shop and diner in Bay Ridge, Brooklyn, said
she is ignoring the rules not for "political" reasons, but to uphold "civil liberties and freedoms."

Soon after Mayor Bill de Blasio announced the program on August 3,
Genoroso put a sign in the shop window. "We do not discriminate against any customer based on sex, gender, race, creed, age, vaccinated or unvaccinated. All customers who wish to patronize are welcome," the sign said.

Generoso said she hadn't been approached by city officials yet, and told the Post that she "isn't sure what she'll do if they show up at her door."

"It's scary.
I feel like we will be made an example of," Generoso said. "Honestly, I put the sign up because I was hoping that other business owners would also have the courage to speak out. But it is mainly our customers who have reached out in support." businessinsider.com

'Companies Acting Like Governments'
Vaccine mandates sweep Corporate America

Companies are acting where government is not and pushing workers to get the jab to get the job.

Driving the news: The share of job postings on Indeed requiring vaccination has jumped 90% in just the last month.

The big picture: Vaccination rates in the U.S. are climbing, but hesitancy remains high in certain places. And the Delta variant is foiling companies' return-to-work plans.

What's happening: At the beginning of the year, there were basically zero office jobs asking workers to get the vaccine. But even if workers are 100% remote, they'll have to come on-site at some point to meet with colleagues - and firms don't want to take risks.

Big companies that are now requiring proof of vaccination - at least to come into the office - include
Google, Facebook, Netflix, Disney, Morgan Stanley, Lyft and The Washington Post.

The bottom line: This is yet another example of companies acting like governments. Even if cities, states or the federal government choose not to mandate vaccination, firms can throw their weight around and effectively set policy by requiring it for their employees or customers - or both. axios.com

Retail Sales Take a Hit as COVID Surges
U.S. retail sales slump 1.1% due to shortage of cars & Amazon Prime hangover

Americans spend more on services like travel, but delta could also be affecting behavior

Americans cut spending at retail stores in July for the second time in three months, largely reflecting an Amazon Prime hangover and a limited selection of new cars.

The fast-spreading
delta strain of the coronavirus appeared to partly dampen spending last month, but it's still too early to gauge the impact. The amount of money spent at bars and restaurants increased at the slowest pace in five months.

Retail sales sank 1.1% last month, the government said Tuesday. Economists polled by The Wall Street Journal forecast a 0.3% decline. Retail sales are still up 16% in the past year and exceed pre-pandemic levels, but the increase in receipts has slowed over the past several months. marketwatch.com

NRF: Consumers Learning to Live With Virus
July Retail Sales Slow Amid Tight Supply Chain but Demand Continues as Consumers Learn to 'Live with the Virus'
Retail sales slowed during July as retailers continued to face supply chain disruptions and increased COVID-19 vaccinations allowed consumers to shift some spending from goods to activities like going out to dinner and traveling despite the delta variant, the National Retail Federation said today.

"July retail sales showed slight deceleration in spending, but nothing to derail our outlook for a record year," NRF President and CEO Matthew Shay said. "Though the delta variant is presenting health challenges while supply chain disruptions along with unfilled job openings are presenting business challenges, the consumer and broader economy continue to display steady strength aided by advanced tax credit payments and strong gains in the labor market and personal incomes.
We remain optimistic that the strength of the American consumer and ingenuity of the retail industry will produce continued growth heading into the fall. We encourage people to get vaccinated as soon as possible to stop the spread of the virus and to keep our economy growing." nrf.com

Booster Shots Are Coming
U.S. to Advise Boosters for Most Americans 8 Months After Vaccination
The Biden administration has decided that
most Americans should get a coronavirus booster vaccination eight months after they received their second shot, and could begin offering third shots as early as mid-September, according to administration officials familiar with the discussions.

Officials are planning to
announce the decision as early as this week. Their goal is to let Americans who received the Pfizer-BioNTech or Moderna vaccines know now that they will need additional protection against the Delta variant that is causing caseloads to surge across much of the nation. The new policy will depend on the Food and Drug Administration's authorization of additional shots. nytimes.com

Another Reason to Get the Shot
As Delta Surges, Covid-19 Breakthrough Cases Remain Uncommon

New Zealand enters nationwide lockdown over one Covid case

Privacy Concerns Over In-Store Facial Recognition Programs
Informed consent key to compliant retail facial recognition deployments
While it becomes
increasingly popular for retailers to implement facial recognition technology for anti-theft purposes, one case in Spain has seen complaints for lack of adherence to European GDPR regulations, while a U.S.-based poll reiterates these concerns via a public opinion poll.

In July of 2020
two complaints were filed at The Spanish Data Protection Agency (AEPD) against Spanish supermarket chain Mercadona for the use of face biometrics systems in forty stores, without getting the informed consent of all customers, which is where it fell afoul of the law, says Veridas in a legal analysis.

The systems, part of a pilot project, used a 1:N system which uses biometric data aimed at identifying a specific person from among several (one-to-many, or 1:N).
Mercadona was issued a fine by AEPD, which argued that the usage of such biometric systems and the processing of personal data ultimately affected those who the system was used on.

In the United States, some major
retailers like Macys and Lowes have been using facial recognition to help to better detect organized retail theft and repeat offenders. Forty percent of people surveyed were unaware of this fact and while 42 percent of people said they did not mind this, 38 percent did not support the use of the technology.

Many stores do not openly disclose the use of the technology therefore the public are not aware of the data which is being processed and how. Similarly, in Canada during June, several licensed liquor and cannabis retailers were found to have been collecting individual biometric data without adequate privacy management programs or documented privacy policies despite obligations under British Columbia's private sector Personal Information Protection Act (PIPA).

Reflected in the survey,
68 percent of people said stores using facial recognition should inform people beforehand and 65 percent agreed that people should be given the option to opt out. Though it was found that opinions on the biggest advantage of facial recognition technology usage is fraud and threat detection (38 percent), others said it would result in faster checkout and less waiting time (16 percent).

Overall, according to the responses in Piplsay's survey, it seems
people are less bothered by the technology when they are warned of it in advance. biometricupdate.com

Frictionless Retail
How In-Store Tech Will Transform Retail

Automation and sensors promise a better customer experience - and fuel for improved analytics.

The so-called
frictionless store has become the new gold standard in the retail world. However, the term is a bit of a misnomer. The goal is to use digital technology to meet consumer expectations of flexibility, instant gratification, convenience, immersive shopping, safety, and speed. But early adopters aren't removing all points of friction. Rather, their strategies vary substantially depending on which friction points they want to remove.

Adopting digital technologies that
remove friction from the traditional retail model can produce several advantages. The first is an improved customer experience. Customers today expect the same speed and convenience in person that they get online. Stores that can deliver that experience will strengthen customer loyalty, making them more competitive with online sellers and creating an advantage over physical retail competitors that don't offer comparable speed and convenience. The pandemic, which forced social distancing, also led customers to expect more space and less physical contact in stores.

digitizing gives retailers a chance to collect and analyze more - and more granular - data on customer preferences and behavior, leveling the playing field with online sellers and enabling personalized recommendations and promotions. In addition, physical retailers can capture what customers do in stores: the paths they traverse, which products they pick up and put back down, and even how long they hesitate while trying to choose between two products. Stores can use this data to improve operations, including inventory management, pricing, and physical product placement.

Finally, stores can make better use of human capital: By
automating routine work like stocking shelves, companies free their employees to do the higher-value work of helping customers. This human touch can provide a competitive advantage over e-commerce.

However, the frictionless store is not without potential pitfalls and risks.
Privacy is among the biggest. sloanreview.mit.edu

Safety Executive Salaries
How Much Is a Safety Leader Worth?

The 2021 National Safety & Salary Survey identifies what a typical safety leader gets paid, and how satisfied they are with their jobs and the EHS profession.

no two safety leaders are alike, we took a deeper dive into the survey results to learn, for instance, that while the Midwest has the most safety professionals, the area of the country that pays the most is the West Coast. The Pacific region's average salary of $96,991 is more than $11,000 higher than the North Central's $85,617. Of course, everything is relative, and that extra $11,000 might not compensate for the overall higher costs of living out West as opposed to the nation's breadbasket region.

Similarly, more than one in four safety professionals in our survey work in manufacturing, either heavy (e.g., automotive, aerospace, shipbuilding) or light (e.g., apparel, consumer electronics), but neither industry is the highest-paying sector for safety professionals:
heavy pays an average of $90,395 and light pays $84,337. The insurance industry actually pays the highest average salary to safety leaders, at $105,500; however, insurance accounts for only 1% of the total respondent pool, so take that smaller sample size into consideration as you scan the industry sector salaries.

As you would expect, it also matters exactly what position you hold at your organization.
EHS directors/VPs earn an average salary of $115,057; EHS managers/supervisors earn far less, at $86,281; and EHS professionals (i.e., those who most likely don't manage a staff) earn $79,059. Also as you would expect, the older you are, the more you're likely to get paid. Those safety leaders age 65 or older (10% of the response base) earn the most, at $101,898. ehstoday.com

The Retail Wage Wars Continue
Fueled by Aggressive Growth, ALDI Plans to Hire More Than 20,000 Employees, Increase Wages Ahead of Holiday Season
hiring more than 20,000 new store and warehouse employees to support its continued growth across the country and prepare for the busy holiday season. Available positions include store associate, cashier, stocker and warehouse associate at the grocery retailer's more than 2,100 stores and 25 warehouses across the country. ALDI will host a National Hiring Week from Sept. 20-24, during which stores and warehouses will have interview events to fill available positions.

Known for its competitive pay, ALDI now offers even higher wages, having recently increased pay for store and warehouse employees.
The new average national starting wages for open store and warehouse positions will be $15 and $19 per hour, respectively, based on market and position. ALDI employees are also eligible for a range of benefits, including health care and retirement plans, financial wellness and employee assistance programs, and generous paid time off. prnewswire.com

Consumer Spending Is Up From Last Year
Americans are spending $765 more a month than they did in 2020, survey finds
As the economy recovers and the market notches new highs, most people are ready to live it up.

Between dining out and taking trips, Americans are now spending an average of $765 more a month compared to last year when much of the country was shut down due to the pandemic, according to the MassMutual Consumer Spending & Saving Index.

However, the recent surge in Covid cases fueled by the delta variant could upset these predictions. Already, in-person learning is in jeopardy at some schools, while many offices have delayed their return-to-work plans. cnbc.com

Walmart posts gains as customers shop in stores

Home Depot signals drop in home improvement projects as store traffic drops

Stocks take a hit as July retail sales decline

Turkeys could be in short supply over the holidays

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Thanks to our sponsors/partners - Take the time to thank them as well please.
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The retail business is about people. That's why the safety of customers and employees is the top priority for retailers.

LVT Units are proven to increase safety in retail parking lots for both employees and customers. Employees are frequent targets for criminals because they often enter and exit the store when it is dark and fewer people are around. Furthermore, the safer the location, the better business will be. People don't want to shop where their personal safety is threatened. It is the same with employees-no one wants to work in a place they're afraid to go. Increased safety attracts customers and employees.

With the increase in foot traffic, retailers face increased theft and vandalism. Whether it's shoplifting from inside the store or stealing the skirt front items, theft costs billions of dollars annually. Likewise, vandalism plagues retailers. Cars, other property in the parking lot, and the outside of the store are easy targets for vandals.

LiveView Technologies creates tools to help them manage their properties and increase safety. These include increasing safety for employees and customers and reducing incidents of theft and vandalism.

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Retail Ransomware Attacks
Nearly half of retailers hit by ransomware in 2020

In the face of increasingly prevalent and sophisticated ransomware attacks, retail organisations need to develop alternative ways of restoring lost or encrypted data, as paying the ransom does not guarantee its return in almost a third of cases

44% of retail organisations were hit by a ransomware attack in 2020, and more than half of those affected (54%) said cyber criminals had succeeded in encrypting their data, according to Sophos's State of ransomware in retail 2021 report.

Of those retailers whose data was encrypted,
32% paid the ransom to get their data back, and the average ransom payment was $147,811. A further 56% used backups to restore their data.

However, the Sophos research - which was based on a survey of 435 IT decision-makers in retail - also found that
those who paid the ransom got back just 67% of their data on average, leaving almost a third of it completely inaccessible. Just 9% of ransom-paying organisations got all of their encrypted data back.

The average bill for rectifying a ransomware attack in the sector - when considering downtime, people time, device cost, network cost, lost opportunity, ransom paid, and more - was $1.97m.

Sophos also found that retail organisations were particularly vulnerable to a small but growing new trend of
extortion-only attacks, whereby ransomware operators do not encrypt files, but instead threaten to leak exfiltrated information online if their ransom demand is not paid. This type of attack was experienced by 12% of retail ransomware victims.

"The comparatively high percentage of retail organisations hit with data theft-based extortion attacks is not entirely surprising. Service industries such as retail hold information that is often subject to strict data protection laws, and attackers are only too willing to exploit a victim's fear of fallout from a data breach in terms of fines and damage to brand reputation, sales and customer trust," said Chester Wisniewski, principal research scientist at Sophos.

The report added that
cyber criminals were quick to exploit opportunities presented by the pandemic, which in retail was primarily the rapid growth of e-commerce and online shopping. computerweekly.com

Main Street America Needs to Get Serious About Cybersecurity
America's small businesses aren't worried about hacking
A new survey conducted by CNBC and Momentive suggests that small businesses across the U.S. must be at little risk of being victims of a hack, or they are
supremely overconfident about their place in the growing, national cybersecurity threat.

Among America's small business owners, a net 56% said they are not concerned about being the victim of a hack in the next 12 months, and among those, 24% said they were "not concerned at all."

And yet,
only 28% of small businesses said in the event of a cyber attack they have a plan in place for response. Almost half (42%) said they have no plan; 11% revealed they were "not sure" if their business had a plan in place. Only about one-quarter (26%) say they carry cyber insurance.

"It's a heads-in-sand moment for lots of these business," said David Kennedy, founder of cybersecurity company TrustedSec and a former hacker himself.

"We've seen one-person family pizza shops be fully compromised.
We've seen one-person retail shops compromised. Independent Uber drivers targeted," he said.

The various types of "bad actors" out there include those just starting out in building their hacking infrastructure and
pulling off the equivalent of hacking petty crimes before generating the cash to invest in more sophisticated attacks. The lowest levels of organized cybercrime and individual hacks successfully use business email compromise schemes to extract money from small firms.

They will go after mom-and-pops and may only get $3,000 or $5,000, but that's how it all starts. That's how ransomware started, grandma and grandpa in churches, and how they invested more in hacking infrastructure," Kennedy said.

He said
not having a plan in place to respond to a cyberattack is the No. 1 issue.

"Every organization is susceptible," he said, and it is not only that many don't have plan, but have just "a few IT guys and no one dedicated to security." cnbc.com

Digital Fraud Attempts on the Rise
Gaming, travel and leisure most targeted
As the prevalence of
digital fraud attempts on businesses and consumers continues to rise, TransUnion's analysis found that fraudsters are re-focusing their efforts from financial services to the travel and leisure and gaming industries.

Across industries,
the rate of suspected digital fraud attempts rose 16.5% globally when comparing Q2 2021 to Q2 2020. In the U.S., the percentage of digital fraud attempts increased at a similar rate (17.1%) during the same time period.

Gaming and travel and leisure were the two most impacted industries globally for the suspected digital fraud attempt rate, rising 393.0% and 155.9% in the last year, respectively. In the U.S., this rate rose 261.9% for gaming and 136.6% for travel and leisure.

"It is quite common for fraudsters to
shift their focus every few months from one industry to another," said Shai Cohen, SVP of Global Fraud Solutions at TransUnion.

Fraudsters tend to seek out industries that may be seeing an immense growth in transactions. This quarter, as countries began to open up more from their COVID-19 lockdowns and travel and other leisure activities became more mainstream, fraudsters clearly made this industry a top target. The immense growth in gaming fraud also can be attributed to the shifts in focus of fraudsters as this growing market becomes a larger target." helpnetsecurity.com

Everybody is Getting Hit
Most organizations experienced at least one ransomware attack, multiple attacks very common
One third of organizations worldwide have experienced a ransomware attack or breach that blocked access to systems or data in the previous 12 months. And for those that fell victim to ransomware, it is not uncommon to have experienced multiple ransomware events, according to a survey from IDC.

Ransomware has become the enemy of the day; the threat that was first feared on Pennsylvania Avenue and subsequently detested on Wall Street is now the topic of conversation on Main Street," said Frank Dickson, program VP, Cybersecurity Products at IDC.

"As the greed of cybermiscreants has been fed,
ransomware has evolved in sophistication, moving laterally, elevating privileges, actively evading detection, exfiltrating data, and leveraging multifaceted extortion. Welcome to digital transformation's dark side!" helpnetsecurity.com

Even small businesses must manage cybercrime risks

Troubling New Disk-Level Encryption Ransomware Surfaces


Register Now for the 2021 RH-ISAC Summit - September 28-29

Hey LP/AP senior: If your retailer is a member you might want to consider attending yourself or sending one of your team members who works with cybersecurity on investigations or e-commerce fraud.

Especially now with the increased ransomware attacks and data beaches and the corresponding increased attention from law enforcement. Cross pollinating and building those relationships could pay off long term. 
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How to Get the Most Life Out of Your iPhone's Battery

We've all been there - you are halfway through a busy day and your phone is already on 25. So, how to get the most life out of your iPhone's battery? The first step is to understand your usage of your phone. First, navigate to Settings > Battery to find a breakdown of the proportion of battery used by each app over the past 24 hours / 7 days. From there you can determine which apps are draining your battery. Did you know an overly bright display is the fastest way to deplete your battery? To change this, head over to Settings > Display & Brightness, and adjust. Email can also be a big culprit. To adjust how often iOS fetches new messages, navigate to Settings > Mail > Accounts > Fetch New Data. Managing which apps use location services, is also extremely helpful - to do so, go to Settings > Privacy > Location Services and adjust to your preference. If that still doesn't help, utilizing a battery case, portable external battery can also extend battery life.




Amazon's Controversial 'Takeover' of Public Parks
Amazon Installs Huge Lockers On A Chicago Park's Sidewalk, Confusing And Frustrating Neighbors
Amazon is not making many new friends
in the area around Brands Park in Chicago's Avondale neighborhood.

retail giant on Thursday installed a large Amazon delivery locker atop a sidewalk running through the park, partially blocking the path and drawing immediate scorn and bewilderment from park users and the local alderwoman.

In Facebook comments, locals said
the new Amazon "hub" is not only unsightly, but is also a glaringly obvious safety concern because it prevents people with strollers and people in wheelchairs from easily passing through the public park.

"This looks so absurd I can't even believe it's real," one neighbor commented on Facebook. Another wrote: "who the heck green lighted this massive boondoggle?
please report to your alderman if you live in this ward. disgust!"

Rodriguez said her office has fielded numerous complaints from constituents since it was installed in the park. She said she was stunned when a neighbor sent her photos of the lockers, which were stationed on the sidewalk near the playground.

Many have broader concerns about
Amazon's presence in public parks. About 100 people have signed an online petition calling on city officials to "keep our parks community spaces free from predatory businesses like Amazon." The company has long been criticized for its poor treatment of its workers and grueling workplace conditions. blockclubchicago.org

Get Ready for More Expensive Online Shopping
FedEx just made the holiday shopping season more expensive for millions of merchants

The move comes days after USPS also rolled out holiday surcharges.

FedEx is gearing up for
a busy holiday season after a year of labor shortages and increased demand, and to help deal with the rush, the shipping and logistics company has rolled out a new round of delivery surcharges.

The main surcharge season kicks in on Nov. 1 with a $1.50-per-piece price hike for FedEx's Ground Economy deliveries. This applies to outbound residential deliveries for small and medium-sized businesses and covers low-weight, low-value, non urgent deliveries - the majority of typical consumer packages.

This first surcharge expires on November 28, but will be
upped to $3 per package the following day and will last until Dec. 12 to compensate for Black Friday and Cyber Monday purchases. The surcharge will then return to the original $1.50 from Dec. 13 to Jan. 16.

The company also announced
a 60-cents-per-piece charge starting Jan. 17, 2022 for retailers whose shipment volumes qualified for holiday surcharges. So far, there is no expected date for the end of this cycle. businessinsider.com
Forecast eCommerce trends predicted for Amazon will beat expectations in 2021




Morris County, NJ: Serial shoplifter accused of stealing $30K in merchandise arrested in Washington Township
A serial shoplifter who is accused of stealing $30,000 worth of merchandise from Target and other stores was arrested Sunday in Washington Township, police said. On August 15, at 5:20 p.m., township police responded to Target, located on Route 46, for a report of a shoplifting in progress, police said. Loss prevention had recognized the suspect from two previous thefts from the store. Upon arrival, officer's confronted two men, who were attempting to leave the scene in a motor vehicle, police said. After a further police investigation, the male driver, whose name was not released, was arrested for shoplifting. It was also revealed that he had shoplifted in other jurisdictions and the amount of those thefts totaled $30,000 in merchandise, police said. He was charged and lodged in the Morris County Jail pending a court appearance. wrnjradio.com

Providence, RI: Man Charged in $800,000 Fraud Scheme Targeting Food Suppliers and Local Businesses, Assaulting Federal Agents
A Providence man arrested nine days after he allegedly eluded arrest by ramming federal law enforcement vehicles, nearly running down an FBI agent and task force officer in the process, was ordered detained in federal custody today on charges he allegedly executed a scheme to defraud local businesses, including a number of well-known businesses, of more than $831,000, and that he allegedly assaulted federal law enforcement agents, announced Acting United States Attorney Richard B. Myrus. It is alleged in court documents that Paul Diogenes, a/k/a Paul Dejullio, 49, created a fictitious catering company, listing his alias as president, in order to obtain credit from food distributors to purchase more than $831,769 in product, including hundreds of thousands of dollars' worth of lobster, sea bass, shrimp, scallops, filet, rib eye steak, and wild boar.

Diogenes is also alleged to have used stolen identities and banking information from several well-known businesses and restaurants to obtain funds to pay for some of these products. Court documents allege that Diogenes then resold much of the fraudulently obtained food products, in some instances to the same businesses whose banking information he allegedly used to pay food suppliers.

Valdosta, GA: Suspect linked to $13K in stolen goods from Walmart
Over the past month, Valdosta Police Department Detectives have been investigating several shoplifting cases from the Norman Drive Walmart. The first incident occurred on July 30, 2021, and the last occurred on August 6, 2021. Through their investigation detectives identified the offender as Keaton Sanchez Goins, who they believe on at least four separate occasions, left the store with over $13,000 worth of property. On August 6, a loss prevention officer from Walmart followed a vehicle involved in a shoplifting, which was later determined to be driven by Goins. Valdosta Police Officers observed the vehicle driving recklessly and attempted a traffic stop. Goins fled in the vehicle and patrol officers pursued him until they lost sight of the vehicle. The vehicle was later found abandoned after he smashed into a tree. Property that was reported stolen from Walmart was found in the vehicle.

Centralia, WA: Centralia Women Arrested for Organized Retail Theft After Being Caught on Video
Two Centralia women are facing organized retail theft charges after stealing more than $1,000 in goods from the Harrison Super Mart located in the 600 block of Harrison Avenue. Both Miranda Kowalsky, 35, and Jacqueline Kilmer, 38, had their first day in court on Friday. Bond was set at $5,000 secured for both women, who are facing second-degree theft charges. The defense attorney initially sought $10,000 unsecured bail for Kowalsky, meaning she would have been released, but the judge denied the motion.

According to court records,
she has two prior felony convictions in the last five years and has a dozen prior cases that were on warrant status at one point with an active theft history. Kilmer has a similar history, according to the Lewis County Prosecutor's Office, and had a DUI warrant out of Lewis County that was cleared with her arrest Thursday with an additional $5,100 bond. Kowalsky and Kilmer both also have a history of failing to appear. chronline.com

Australia: Identity sought after $26k designer sunglasses burglary
Melbourne Crime Investigation Unit detectives have released images as part of their investigation into a burglary where sunglasses valued at about $26,000 were stolen. Investigators have been told two men smashed into a store at The District Docklands on Friday 13 August about 4am. They forced entry into the store by smashing the glass doors. They then rummaged through cabinets and fled with the designer sunglasses. miragenews.com

Australia: String of E-Bike stores the target for thieves
Bike store owners are reporting a rise in the theft of high end E-Bikes. In the latest burglary, thieves managed to get away with E-Bikes valued at $24,000.

Dayton, OH: Police need help identifying 2 thieves who stole $12,000 worth of jewelry in break-in

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Shootings & Deaths

Norfolk, VA: 7-Eleven clerk fatally shoots man trying to rob store on Colley Ave
A Norfolk man was shot and killed while attempting to rob a 7-Eleven in Norfolk's Ghent neighborhood, police say. Javier Garcia, 28, died at the hospital. Norfolk police responded to the shooting, located at 1713 Colley Avenue, late on Sunday night, close to midnight. They found Garcia suffering from a life-threatening gunshot wound, and he was taken to the hospital. Police say that a store clerk shot Garcia when Garcia attempted to rob the convenience store. The incident has been turned over to the Office of the Norfolk Commonwealth's Attorney. pilotonline.com

Chicago, IL: (Hegewisch Neighborhood) 70-Year-Old Woman, Yvonne Ruzich, Fatally Shot While Sitting In Car before work at Liquor store
A 70-year-old woman was shot and killed while sitting in her car in Hegewisch early Monday morning. As CBS 2's Meredith Barack reported, a memorial was set up outside the store where the victim, Yvonne Ruzich, worked. It grew throughout the day Monday - showing just how loved she was in the community. The attack happened around 4:30 a.m. in the 13300 block of South Baltimore Avenue. A witness told CBS 2 the shooting happened during an attempted carjacking.

Ruzich's family said at the time of the shooting, she was parked outside Baltimore Food, Deli and Liquor for work, waiting for her boss to open the doors. Her family said she always showed up to work early. Surveillance video shows the moments leading up to Ruzich's brutal murder. We are told three men were inside a car, when two got out, and approached Ruzich and her son sitting inside their cars. Her son was able to get away, but Ruzich wasn't able to put the car in gear fast enough.

Glendale, AZ: Police arrest suspect after deadly Walmart parking lot shooting
Glendale police say a 32-year-old man is facing murder charges for allegedly shooting and killing a 30-year-old man Saturday. On August 14, officers responded to a shooting call in a parking lot near 59th and Northern avenues. When police arrived on scene, they found the victim, identified as Mirindi John, inside a vehicle and noticed he had been shot multiple times.

Springfield, MO: Man Charged in Fatal Shooting Outside C-Store
A Springfield man was charged Monday with second-degree murder in a shooting death outside a convenience store. Garrett Austin Eagle, 22, was also charged with robbery, unlawful use of a weapon and two counts of armed criminal action. Prosecutors allege he shot Jason Masters, 49, of Springfield, Friday outside the Conoco Village Mart in west Springfield. Officers found Masters wounded inside a truck and he died later at a hospital. Masters told police he was not the shooter but he did not want to name the person who did the shooting, KYTV reported.

Miami-Dade, FL: 1 in custody, 1 at large after crooks steal cash from transport van outside Dollar Tree; shots fired
Police have taken one person into custody, and federal authorities continue to search for another after, investigators said, they tried to steal money from a transport van parked at a shopping center in Northwest Miami-Dade. According to Miami-Dade Police, the unmarked white van was parked outside the Dollar Tree at Northside Shopping Center, near Northwest 82nd Street and 27th Avenue, Monday morning. Investigators said the driver of the van left the vehicle for a few minutes. Just before 10:45 a.m., the driver returned to find a black SUV parked next to the van and the subjects removing bags of money from the vehicle. One crook saw the driver, and the two subjects fled north. Police said the armed driver discharged his gun at the fleeing SUV. No injuries were reported, but the unsettling incident left shoppers shaken. wsvn.com

Danbury, CT: Boy, 14, charged in Danbury Fair Mall shooting
The 14-year-old boy who allegedly shot another teen at the Danbury Fair mall last week has been charged after turning himself in, police said Tuesday. The teen, who lives in Danbury, was charged with first-degree assault, first-degree reckless endangerment, unlawful discharge of a firearm, carrying a pistol without a permit, risk of injury to a minor and breach of peace, according to Lt. Adam Marcus. The boy was ordered remanded, and remains in custody at Bridgeport Juvenile Detention Center. Marcus said police identified the 14-year-old and recovered the gun suspected of being used in the shooting. A judge granted a warrant for the boy's arrest on Friday.

Port Allen, LA: Two women shot at Port Allen supermarket
Two females were shot at a Port Allen supermarket Sunday, the West Baton Rouge Sheriff's Office said. The shooting took place around 4:30 p.m. at Hubben's Supermarket, according to Maj. Zachary Simmers. Two women were shot and a male suspect was taken into custody, he said. The women were taken to the hospital with injuries that were not life-threatening. No other details were immediately available. 

Green Bay, WI: Shooting victim walks into Family Dollar for help
There was another shooting in Green Bay over the weekend. According to Police reports, an unnamed man walked into the Family Dollar Store located in the 1400 block of Smith Street at around 5:00 PM Saturday (August 14th) with a gunshot wound to his chest. The man was taken to an area hospital, where he was treated for non-life-threatening injuries. No suspects have been named publicly, but the Green Bay Police Department said they are looking for the person responsible. It is believed the two people knew each other, and the incident was believed to be an isolated one.

Santa Monica, CA: Liquor Store Parking Lot Shooting Suspects Arrested
The shooting happened about 9:45 p.m. Friday at Eddie's Liquor, 2045 20th Street, police said. No one was injured. The two suspects were in an altercation with a victim in a parking lot, police said. As the argument escalated, one of the suspects retrieved a gun from their car and gave it to the other suspect. The suspect fired the gun and then they drove off.


Robberies, Incidents & Thefts

Lima, OH: Dollar General worker bruised, battered after trying to stop shoplifter
The assistant manager at a local Dollar General Store was injured and now fears possible disciplinary action after trying to stop a shoplifter Friday. Rachel Dawson has been assistant manager at the Dollar General Store at 1740 N. Union St. for the past 15 years. On Friday, she tried to stop the shoplifter. Dawson suffered from a concussion, a broken nose and other bruises, scrapes and scratches.

Dawson recounted what happened when a man and a woman entered the Northland Plaza store around 2 p.m. Friday afternoon. "At first they came in, looking all around. I thought something was up anyway, but they went in and did their shopping. I was running the register at the time," Dawson said. "The gentleman that was with her came up and bought two large gift bags, paid for them. I thought he took them out to the car, but actually he went back into the store and gave them to her. She loaded them up with merchandise, and then as I was ringing other customers, she tried to scoot out the front door really quick."

Dawson could see that the male accomplice had parked in front of the store. "I went outside the door to tell her, 'Hey, you need to give that stuff back.' I opened up the (passenger) door to try to grab the stuff, and she took off," Dawson said.

Dawson didn't let go of the door as the car sped off. "She just floored it. I couldn't run that fast, and I just dropped and face-planted. After that, I went to the hospital in an ambulance," Dawson said. According to Det. Don Geiger with the Allen County Sheriff's Office, Dawson was drug by the vehicle approximately 250 feet.

A district manager also witnessed the incident, according to Dawson. "He had just rolled up because we were getting ready for inventory. He saw me take the tumble," Dawson said. Dawson is concerned that her split-second decision could affect her job. limaohio.com

St Petersburg, FL: Police Chase Inside Lowe's Over Tool Theft Leads To Drug Charge
A St. Pete police officer and customer chased a suspect through the inside of a Lowe's store after he was called out by employees for placing unpaid tools in his pocket Sunday. A Patch reporter in the store heard someone yell, "Stop," at about 2:39 p.m., and seconds later, the suspect was seen running from the middle of the store as a customer and officer chased him toward an exit. The suspect was well ahead, and a customer intentionally tripped him so the officer could stop him, Yolanda Fernandez, a St. Pete police information officer, said. A male employee said the suspect pushed his arms back as he tried to prevent him from leaving.

Northbrook, IL: Retail Thefts Reported At Old Navy, Walgreens on successive days

Smithfield, NC: $19,380 Necklace Stolen During Snatch And Grab Robbery at Zales




Auto - Iuka, MS - Burglary
Beauty - Westfield, NJ - Burglary
C-Store - Pittsburgh, PA - Armed Robbery
C-Store - George County, MS - Burglary
C-Store - Walthourville, GA - Burglary
C-Store - Mississippi County, MO - Burglary
C-Store - Maumee, OH -Armed Robery
Dollar General - Lowndes County, MS - Armed Robbery
Dollar General - Tulsa, OK - Armed Robbery
Dollar General - Lima, OH - Robbery
Gas Station - San Antonio, TX - Robbery
Hardware - St Petersburgh, FL - Robbery
Jewelry - Smithfield, NC - Robbery
Jewelry - Oakwood, OH - Burglary
Jewelry - Miami, FL - Robbery
Restaurant - Delano, MN - Armed Robbery (Subway)
Restaurant - Hermiston, OR - Robbery
Vape - Fresno, CA - Robbery
7-Eleven - Norfolk, VA - Robbery /Suspect killed


Daily Totals:
• 13 robberies
• 6 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



None to report.

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Featured Job Spotlights


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Seasonal Asset Protection Associate
Charlotte, NC - posted August 10
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors...

Corporate Security Manager
Calabasas, CA - posted August 13
The Corporate Security Manager will, among other things, (a) be responsible for ensuring a safe and secure environment for our employees, vendors, and visitors, (b) develop, manage, execute and continuously improve corporate security processes and protocols, and (c) lead a team of security specialists at our corporate offices...

Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland, OH - posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence.

District Loss Prevention Manager
Chicago South / Illinois Central - posted July 28
The District Loss Prevention Manager develops and implements the Loss Prevention program for 6 -15 selling locations. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

Regional Manager LP, Audit & Firearms Compliance
Indianapolis, IN - posted July 21
The Central Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory and the company's Distribution Centers. Investigate and resolves all matters that jeopardize or cause a loss to the company's assets...

Senior AP Operations Manager, Supply Chain
Albany, OR - posted July 14
As a Senior Assets Protection Operations Manager (SAPOM), you'll manage a multi-level team comprised of both exempt AP leaders and non-exempt AP Security Specialists responsible for the execution of Assets Protection routines and initiatives to support secure environments and protect Target's profitability...


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It only takes seven seconds to make a first impression. With a job on the line, the pressure to immediately impress is even more intense. No wonder everyone can get frustrated.

The good news is that no matter what goes wrong -- you go to the wrong building, you spill water, you mispronounce the company name -- it's all about how you recover. The first rule is -- relax, take a deep breath and make a joke about it. Humility, honesty and calming down is the key to showing the employer that even when you're under pressure, you'll react the right way. Think about this before your interview because if something does happen you won't have time to think.

Just a Thought,

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