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COVID Update

US: Over 4.9M Cases - 160K Dead - 2.5M Recovered
Worldwide: Over 18.8M Cases - 707K Dead - 12M Recovered

Private Industry Security Guard Deaths: 183   Law Enforcement Officer Deaths: 76
*Red indicates change in total deaths

Avoiding Workplace Violence When Customers Refuse Masks

As businesses begin to reopen at varying rates and capacities, subject to state and federal containment measures, companies will be faced with the challenge of complying with safety standards while accommodating customers and clients.

Face coverings, gloves and social distancing remain standard preventive measures, and numerous jurisdictions have encouraged or even mandated such measures in public. The pandemic and the resultant restrictions have tapped a new source of fear and anger for some individuals.

A new normal brings new obligations.

While formulating a plan for reopening, businesses should be mindful that they must keep up to date on applicable state, local and federal guidelines and orders, which may indicate a business's obligation to enforce public health and social distancing measures or risk reclosure or additional penalties. Since the pandemic began, over 40 states and hundreds of local governments, as well as Washington, D.C., have enacted orders requiring face masks to some degree.

Governors of several states have issued executive orders requiring masks to be worn in all public places. None of these orders, however, have provided guidance to businesses as to how to enforce such requirements.

This has resulted in businesses becoming de facto enforcers of COVID-19-related safety mandates. When emotions are running high and stressors are prevalent, however, businesses can expect to be met with some resistance in their attempts to observe public health requirements, including individuals who become aggressive when required to wear a face mask.

Across the country, security guards face rising violence over enforcing protective mask requirements. Similarly, restaurant workers have been repeatedly met with violence when asking patrons to wear masks, including being spit upon, threatened and assaulted after trying to enforce mask requirements - including an incident in which a Plexiglas screen was hurled at an employee. These incidents have escalated to include shootings and stabbings, culminating in several fatalities.

Under the federal Occupational Safety and Health Act, employers have a general duty to provide a safe workplace for employees. In addition, businesses may open themselves up to potential liability by botching their responses to violent and threatening engagement occurring on their premises.

Given the likelihood of such encounters, businesses should think twice about the impact such threats could have on the safety of their employees and customers, as well as business operations.

What can businesses do?

In light of these highly publicized acts of violence, increased pressure is put upon businesses to provide employees with instruction on how to react when faced with situations that are likely to escalate into clashes. Not every establishment has security guards deployed on its premises, and even those businesses with security guards should not place those guards at risk to their safety to enforce public health guidelines.

There are a number of steps that businesses can take:
● Use signage.
● Request compliance.
● Leave enforcement to the professionals.
● Have a plan in place.

Read more here: law360.com

How Do You Require Customers to Wear Masks Without Endangering Employees?
Retailers are taking different approaches to alert customers about mask-wearing requirements.
Walmart has created the role of "health ambassador" and will station these individuals at entrances to remind customers of mask requirements. "Our ambassadors will receive special training to help make the process as smooth as possible for customers," Walmart said in a statement.

But home-improvement retailer
Lowe's won't enforce its new mask mandate, citing concerns about its associates' safety, The Charlotte Observer reported. Lowe's declined to comment to SHRM Online.

Robert LaCommare, VP of Asset Protection for Big Lots Stores, said in a video interview with Lisa LaBruno, Retail Industry Leaders Association's Sr. Executive VP of Retail Operations & Innovation, that there have been multiple arguments over face masks in Big Lots stores.

Associates are provided with "de-escalation scripts" that include such strategies as offering customers curbside service or masks, or checking out a customer's purchases at a register that is separate from others, he said.

"While cases of violence are certainly the exception, we have all seen the YouTube videos of customers behaving badly," LaBruno told SHRM Online.

"An employer should make clear that employees are not expected to enforce face-covering requirements and that their role should be limited to requesting and/or encouraging compliance with the business's policy," said Michele Ballard Miller and Bethany Vasquez, attorneys with Cozen O'Connor in San Francisco.
"Emphasis should be placed on de-escalating the situation."

They said employees should report to their managers or security if a situation escalates. "Management should be responsive and take employees' concerns seriously," they said. "If employees feel like they are not being given enough support by their company in responding to disgruntled persons, it could cause employees to quit and possibly to file a claim for a hostile or unsafe work environment."

Update workplace-violence policies to cover nonemployee violence, and make employees aware of the company's procedure for reporting customer threats and aggression, they recommended. shrm.org

  Deep Dive: How employers can train front-line workers to implement mask rules

  Podcast: When retailers issue mask requirements

  Australia: Retail staff are experiencing up to a 400% increase in abuse from customers

Colorado Springs, CO: Fists fly over social distancing dispute inside Walmart
A full-on fistfight inside a local Walmart was caught on camera. The person who recorded the video said it started with a disagreement over social distancing.

"Lady in the blue, she was first in line, and the lady in the purple, I guess, was standing too close," said Brianna Carroll, who recorded the incident. Carroll said
neither of the women involved was wearing a mask.

Eventually, store employees were able to break up the fight. Colorado Springs police said a loss prevention officer notified a CSPD officer who was on scene. Police said they arrested 60-year-old Laura Barr, who is now facing a third-degree assault charge. kktv.com

Congress Debates Business Liability Shield for COVID-19 Lawsuits
Lawmakers are still negotiating the next round of federal coronavirus aid as the U.S. Senate tentatively prepares to adjourn for a month after Aug. 7. Protection for employers from COVID-19-related litigation is a major point of contention, with many Republicans supporting a liability shield and Democrats opposing the measure. shrm.org

NYC sets up quarantine checkpoints as it toughens state travel restrictions

Hobbled by Coronavirus and Looting, NYC's Small Businesses Snap Up $48M in City Assistance

Black, Latino, Asian-owned businesses hit harder by pandemic

Pandemic sparks a building boom for restaurant drive-thrus

The New Panic Buys: Kayaks, Pools, Tents and Trampolines
Americans seeking getaways (or staycations) in the pandemic are putting outdoor retailers in a supply crunch.

Working From Home

Remote Work Is Here to Stay. Bosses Better Adjust.

Even when the pandemic ends, many employees will continue to work from home. Here's how managers can make sure those workers stay productive - without burning out.

It was mid-June, three months after the Covid-19 crisis had forced the top executives in a fast-growing tech startup to leave their offices and work from home. Executives had believed this "work from home thing" would last a few weeks, one of the company's vice presidents told me, so they treated it like a brief emergency that required all hands on deck, all the time.

It was only when the vice president sent an email at midnight and got detailed comments from two colleagues within 15 minutes that he realized: This work from home thing wasn't going away anytime soon, and things needed to change.

Every boss of a newly remote team whom I know admits that they've been pushing themselves and their teams harder. A study conducted by one 350-person team at Microsoft Corp. found that in the four months after the team moved to remote work in March,
employees worked an average of four more hours a week, attended more (albeit shorter) meetings, and spent about 10% more time in meetings. Fragmented "Swiss cheese" days became common as people struggled to care for and teach their children, and to meet other personal obligations. A "night shift" emerged: Employees sent 52% more instant messages between 6 p.m. and midnight. They worked more hours on weekends.

But while remote work isn't going away anytime soon, such a crisis schedule must. Wise leaders know it is time to figure out how they and their teams can work remotely and productively over the long haul while protecting everybody from burnout. They need to acknowledge that teams must work in different ways with different tools, that there are new workday rhythms and new norms of behavior that need to be established and recognized, and that it's important to ease the stresses on people that come with remote work.

Here's a closer look at how managers can run that ultramarathon without exhausting either themselves or their employees: wsj.com

Office Markets Under Pressure as Coronavirus Squeezes Cities
After closures of urban hotels and retail stores in recent weeks, property analysts worry that the office sector could be next to feel the pinch.

An increasing number of companies are opting to let more employees work remotely. That is a direct blow to office-building owners, as companies look for fewer and shorter leases. But it is a potential hit to big cities, too. Given the prospect of working remotely at home, some city residents have already started looking to move somewhere cheaper and with more space, real-estate agents say.

While office buildings won't close as quickly as restaurants or shops, even a modest drop in office occupancy tends to generate a big drop in profit. That is in part because the cost of paying for heat, electricity and building staff usually stays about the same even when revenue falls. wsj.com

84% of employees concerned about returning to the physical workplace during COVID-19 pandemic

Remote work really does mean longer days - and more meetings

5 Tips for Managing an Underperformer Remotely

These companies are working from home until 2021 - or forever

Facebook doubles down on work-from-office with massive NYC lease near Penn Station


Trump's Operation Legend resulting in more federal gun cases filed in Chicago
President Donald Trump's plan to send 200 agents from several federal law enforcement agencies to Chicago - dubbed Operation Legend - has contributed to a surge of new gun cases being filed in federal court. About 20 people have been charged in federal gun cases in Chicago in the past two weeks - more than any other type of crime being filed.

There also was a bump in federal gun prosecutions in June, with about 20 cases that month, court records show. Many of those cases appear to have been filed
in connection with looting and mayhem in late May and early June that followed the police killing in Minneapolis of George Floyd. suntimes.com

  Two Months After Looting And Unrest, Many Chicago Businesses Still Need Help Rebuilding

"Stealing the Competitor's Game Plan"
Ex-Google engineer gets 18 months in prison for IP theft

A U.S. judge on Tuesday sentenced former Google engineer Anthony Levandowski to 18 months in prison for stealing a trade secret from Google related to self-driving cars months before becoming the head of Uber Technologies Inc's rival unit.

U.S. District Judge William Alsup in San Francisco said Levandowski, who was convicted on Tuesday following a March plea agreement, said Levandowski could enter custody once the COVID-19 pandemic has subsided.

Alsup said a sentence short of imprisonment would have given "a green light to every future brilliant engineer to steal trade secrets," comparing what Levandowski took to a "competitor's game plan."

The 75-year-old judge, who has been involved in Silicon Valley litigation for nearly five decades, described Levandowski's conviction as the "biggest trade secret crime I have ever seen."

"Billions [of dollars] in the future were at play, and when those kind of financial incentives are there good people will do terrible things, and that's what happened here," Alsup said.

Levandowski transferred more than 14,000 Google files including development schedules and product designs to his personal laptop before leaving the company and while negotiating a deal with Uber, where he briefly led its self-driving car unit.

Uber fired Levandowski in 2017 and then settled a lawsuit from Alphabet over the misuse of trade secrets, setting back the ride-hailing company's self-driving project. reuters.com

Will retailers' diversity pledges be followed by results?
A number of retailers and brands made diversity pledges when the #MeToo movement gained momentum in 2017 and recently they've upgraded and amplified those commitments in the wake of the Black Lives Matter protests.

Gap has pledged that by 2025 it will double Black and Latinx employees "at all levels in our U.S. HQ offices" and increase representation of Black employees in store leader roles by 50 percent.

Levi's pledged to fill a position it calls "head of diversity, inclusion, and belonging," to add a Black person to the board of directors and to strive to have 50 percent of candidates interviewing for open jobs to be people of color.

Nordstrom promised to "increase demographic diversity in our corporate and all leadership positions to better reflect the North American population."

Under Armour committed to ensuring 12 percent of its employees at the director level or higher are Black.
Adidas pledged to ensure that at least 30 percent of all new U.S. jobs are filled with Black and Latino people at its Adidas and Reebok brands.

The pledges often came along with substantial donations to Black causes, as well as commitments to education and career development programs for minorities, unconscious bias training for all employees and inclusion workshops. Many organizations are promising to listen better to the concerns of underrepresented employee groups. retailwire.com

Walmart Reaches $20M Deal Resolving EEOC Gender Discrimination Probe
Retail giant Walmart will pay $20 million to settle allegations of discriminating against women who didn't get jobs filling orders at the company's grocery distribution centers. The case originated with complaints by two women at the Walmart distribution center in Laurel County, Kentucky, but will create compensation for women nationwide.

The U.S. Equal Employment Opportunity Commission alleged that Walmart discriminated against women at distribution centers across the country. There are 44 of those centers, said commission attorney Aimee L. McFerren. There could be about 12,000 women who will qualify for compensation under an agreement to resolve the allegations. kentucky.com

Pittsburgh, PA: Pottery Barn complains BRGR restaurant's defective plumbing leaked water and sewage into its Galleria mall store
The parent company of Pottery Barn brought legal action in state court over allegations that an adjoining hamburger restaurant leaked both water and sewage into one of its mall stores in Mount Lebanon. Williams-Sonoma Stores, Inc. of San Francisco, Calif. filed suit in the Allegheny County Court of Common Pleas on Aug. 3 versus BRGR Management, LLC of Lansdale and SRG Cranberry, LLC, of Pittsburgh.

The plaintiff claims that even after repeated notice, the defendants were knowingly negligent and reckless when it came to the maintenance and repair of the restaurant's plumbing system, leading the sewage, water and other contaminants to leak into the Pottery Barn store and cause damages totaling more than $266,000. pennrecord.com

Target, Walmart, and Other Retailers Will Close on Thanksgiving.
Online Sales Will Get an Even Bigger Boost.

Some of the largest U.S. retailers have said they won't open their stores on Thanksgiving Day because of the coronavirus pandemic. That doesn't necessarily mean business will suffer - retailers will simply expand the holiday shopping season and invest even more in ecommerce.

Target, Walmart, Dick's Sporting Goods, Best Buy and Kohl's have said they will be closed on Nov. 26. Two other big retailers, Lowe's and Costco Wholesale, traditionally aren't open on Thanksgiving Day.

Whether stores are closed or open with limited capacity to adhere to social-distancing rules this holiday season, many retailers will "invest more heavily in ecommerce and will likely look to a discounting strategy as a means to catch-up," Joe McCarthy, director of performance marketing of Boston-based marketing data company Klaviyo, wrote in a blog post. He added that
consumers who now will avoid traveling to visit family for the holidays may end up shipping gifts to them, which will bolster online commerce. barrons.com

Isaias knocked out power to more than 3 million homes and businesses along the East Coast

J.C. Penney Seeks Approval for $47.7M 'Key Employee' Payments

Tailored Brands, Lord & Taylor take different approaches to bankruptcy

NJ Mall Sues Microsoft For Closing Retail Store

Burlington, VT: Brookfield Ends Redevelopment Plans for Mall, Sparks Feud With City

Hy-Vee stores accept SNAP, EBT payments for pickup orders

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Breaches Tied to Pharmacy Looting: Security Lessons

Walgreens, CVS, and Cub Pharmacies among chains affected

As more reports emerge regarding data breaches at pharmacy chains as a result of earlier break-ins and looting incidents during civil unrest, security experts are calling attention to important security issues. Those include the need to check physical security measures as well as encrypt mobile computing and storage devices.

Recent pharmacy incidents highlight the difficulties of ensuring the physical security of certain protected health information, especially paper-based documents.

Walgreens Breach

A Walgreens spokeswoman tells Information Security Media Group that a breach report recently filed with the Department of Health and Human Services reflects break-in incidents that occurred in late May to early June at approximately 180 locations.

The HHS Office for Civil Rights HIPAA Breach Reporting Tool website shows that Walgreens on July 24 reported thefts involving paper documents and portable electronic devices affecting more than 72,000 individuals. The devices were computer hard drives, Walgreens says.

As part its investigation and review of the damage, Walgreens learned there was also limited unauthorized access to certain patient information at some of the affected stores, according to a breach notification.

CVS Incidents

Meanwhile, in a July 28 statement, CVS Pharmacy says that between May 27 and June 8, stores in several markets were vandalized. As a result, on July, 24 CVS reported to HHS a breach impacting nearly 21,300 individuals involving loss of documents.

"After conducting a thorough review of impacted stores, we discovered on July 8 that, as a result of the vandalism, certain patient information was missing or destroyed," CVS says in its statement. "The missing or destroyed patient information was included on hard copy paper prescriptions, filled prescriptions held in pharmacy waiting bins or vaccine consent forms, depending on the store location."
Cub Pharmacies Incidents

Cub Pharmacy said in a recent statement that "a number of Cub Pharmacies were among the many Minneapolis-area businesses that were looted during the civil unrest."

In a statement, Cub says "despite the security measures we had in place, some customer information was stolen" in break-ins that happened during May 27-30 at eight Cub Pharmacies resulting in customer information being stolen from six pharmacies.

"These thefts included the removal of locked safes, binders containing past prescription records, and prescription orders that were in the process of being completed," Cub says in the statement. "More recently, a review of security video footage completed on June 20 identified additional customer information that was taken during the looting." govinfosecurity.com

Class-Action Lawsuit Claims TikTok Steals Kids' Data And Sends It To China
Families are suing TikTok in what has turned into a major legal action in federal court. Dozens of minors, through their parents, are alleging that the video-sharing app collects information about their facial characteristics, locations and close contacts, and quietly sends that data to servers in China.

Twenty separate but similar federal lawsuits were filed over the past year on behalf of TikTok users in California, where the company has offices, and Illinois, which requires that technology companies receive written consent before collecting data on a person's identity. The suits now have been merged into one. npr.org

Walmart expands employee app rollout, adds safety feature for emergencies
Walmart and Sam's Club employees can now "Ask Sam" for any job-related information, including COVID-19 and emergency assistance. Initially implemented across all Sam's Club stores across the U.S. in June 2019, Ask Sam is a voice-responsive app that acts as a digital assistant when associates ask questions on their mobile device.

Associates can ask the app any job-related question in natural language, and have the answer displayed on their device screen in real time. For example, an employee could ask what models of vacuum cleaners are currently stocked in the store, and have links to the product information pages of each one displayed on their screen. Users can type or speak a question.

Other features of the app include store maps, price lookup, email, store sales information, printing, and birthday/anniversary recognition. Managers can also utilize the app for quick answers to questions such as when a certain employee is scheduled to work. And in the past few months, associates have also used Ask Sam to obtain information related to COVID-19, including the latest guidelines and guidance and videos.

Furthermore, Walmart created an emergency feature in Ask Sam - the emergency alert button - designed to help managers make quick decisions during high-stress situations. With the push of a button, clear and instructive emergency alerts are sent to all associates on and off the clock through multiple associate applications. Alerts can be sent for events including staying inside the facility during a lockdown, store evacuations, and "all clear" when an emergency has passed and it is safe to resume normal operations. chainstoreage.com

CVS to launch contactless payment with PayPal
CVS Pharmacy will become the first national retailer to integrate PayPal and Venmo QR code technology in its checkout experience. The retailer will offer the contactless payment option at all of its 8,200 standalone stores across the country. Through PayPal's partnership with payments technology company InComm, shoppers will be able to securely pay for their items without needing to touch a keypad or sign a receipt. chainstoreage.com







COVID Update

Anti-Mask Movement Growing?
Coronavirus conspiracies spreading at alarming rates across Canada

Experts warn misinformation could have 'devastating consequences' on public health

A lively crowd gathered outside Francois Legault's office in downtown Montreal in mid-July to send a message to the Quebec premier: his government cannot force them to wear masks in indoor public spaces to fight the spread of COVID-19.

"Long live freedom without a mask," read one sign at the rally, which drew several dozen people. "My body, my choice" read another, alongside a drawing of a medical mask with a line across it.

The anti-mask movement is not unique to Quebec, nor are masks the only source of conflict in the country when it comes to public health directives around the novel coronavirus. But the issue is one of several at the heart of a growing online movement of disinformation around the COVID-19 pandemic in Canada.

Researchers say conspiracy theories about COVID-19 are spreading at an alarming rate across the country - and they warn misinformation shared online may lead to devastating consequences and push Canadians to shun important safety measures. globalnews.ca

   Man goes on racist rant in Canadian liquor store after refusing to wear a mask

Contact Tracing Rollout
Canada begins rolling out COVID contact notification app in Ontario
Canada, which averaged around 460 new cases of Covid-19 a day over the past week, will roll out a contact-notification app, called COVID Alert, nationally.

The smartphone application will let users know if someone they've been in contact with in the past two weeks tests positive for Covid-19. It has launched initially in Ontario, where health officials will give individuals who test positive a pin to enter into the application.

The tool, which uses Bluetooth to exchange random codes with the phones of other people nearby who also have the app installed, will then alert users who have been in their proximity.

The app will not disclose the identity of the person who has tested positive and is not designed to track people's locations. Concerns have been raised that the app does not work on some older-model phones. northcountrypublicradio.org

78,000 Manitobans, including retail workers, to get COVID-19 risk pay

Retail Blood Bath Coming?
Mass Bankruptcies and Store Closures Expected in Canada by Early 2021

"I think January of 2021 is going to be a blood bath"

Craig Patterson, Editor-In-Chief and Founder of Retail Insider, described the trend in store closures as "catastrophic". He did a tally in the early part of the year that indicated more than 1,000 store locations would be closing this year in Canada. COVID-19 has simply accelerated the financial challenges retailers were already facing.

"Overall, what I'm thinking, having talked to brokers, landlords, retailers, we are starting to see closures in the summer here. At the same time, there are government supports which have helped keep businesses afloat at least for now.

"But when those supports go away, I think we're going to see more closures. Into the fall, I think we're going to see more of this. We're going to see more bankruptcy filings. Some will be household name retailers. From there we're going to see the December holiday shopping season which some retailers will look to hopefully recoup some losses and maybe keep operational. But depending on things like a second wave, we don't know where that's going to go. I think January of 2021 is going to be a blood bath. I think we're going to see a substantial amount of store closures in Canada - probably the most we've seen in our lifetimes in such a short period of time." retail-insider.com

All Chico's and White House Black Market Stores to Close in Canada Amid Bankruptcy
Womenswear retailer Chico's FAS Canada filed for bankruptcy last week and the company will shut all of its Canadian stores. Chico's entered the Canadian market in 2013 and failed to expand beyond southern Ontario, despite plans to open stores across the country. The company's first store in Canada was a White House Black Market storefront which opened in October of 2013 at Toronto's Yorkdale Shopping Centre.

All of the company's Canadian stores closed in March due to COVID-19. The Canadian operations were losing money according to the company. Clearance sales will be held this month and the stores will close in the fall. Canadians will be able to continue to shop for the brands on e-commerce websites. retail-insider.com

Lowe's Canada Releases its 2019 Corporate Responsibility Highlights
The Lowe's Canada 2019 Corporate Responsibility Highlights include:

Investing $4.9M in communities across Canada by supporting more 250+ local non-profits;
Offering over 5,000 ECO products online and in store;
Meeting in advance the 2020 target to have 100% of residential carpets & rugs free of PFAS chemicals;
Recycling 19,200 tons of wood, cardboard, plastic, hazardous material & other waste at corporate sites;
Advancing $24M worth of energy efficiency initiatives
A 58% reduction in the use of plastic bags at its corporate stores in 2019 compared to 2017. newswire.ca

Shopping malls are in crisis due to COVID-19 - but they're not dead yet, experts say

Retail landlords cut rents in bid to help struggling companies survive

Survey: Majority of Retailers in Canada Plan to Hire this Year Amid COVID Challenges


Tear Gas Attack Prompts Mall Evacuation

Calgary, AB: 20 people treated after tear gas deployed in jewelry store robbery at Sunridge Mall
Sunridge Mall in northeast Calgary was evacuated after suspects used tear gas during an armed robbery at Paris Jewellers on Saturday at 1:30 p.m., according to police. Tear gas got into the vents, prompting the whole mall to be evacuated. Police said the chemical went through the mall quickly, causing a "hectic scene" due to how many people were affected. The Calgary Fire Department said at least 20 people were treated after being affected by the chemical. globalnews.ca

Victim in fatal Winnipeg shooting was previously convicted in violent video store kidnapping in Vancouver
The man Winnipeg police identified as the victim of a fatal shooting last week had recently been released from prison, after serving a sentence for his involvement in a violent 2011 kidnapping in Vancouver. On Nov. 23, 2011, Sleigh and another man followed the victim to a Vancouver video store, assaulted him, and forced him into a rented van. The victim was hit in the head several times with a metal object believed to be a gun. Police officers with the tactical unit moved in and arrested Sleigh a few blocks from where the man was abducted. cbc.ca

Mississauga, ON: Shots fired during jewelry store robbery

Ottawa police seeking suspect in double-shooting outside barber shop & clothing store

Robberies & Burglaries

C-Store - Windsor, ON - Armed Robbery
Jewelry Store - Mississauga, ON - Armed Robbery/Shots Fired
Jewelry Store - Calgary, AB - Armed Robbery/Tear Gas Used
Music Store - New Minas, NS - Burglary
Phone Store - Kitchener, ON - Robbery
Unnamed Business - Halifax, NS - Armed Robbery

Unnamed Businesses - Winnipeg, MB - Armed Robbery (2x)

How are we doing? We need your input & suggestions. Send to lpnews@d-ddaily.net

View Canadian Connections Archives




How Global Trends Arising from COVID-19 May Influence Online
Brand Protection Strategies

1. Proliferation of eCommerce
It's widely predicted that with COVID-19, there will be a renewed proliferation of eCommerce globally. According to Professor Deborah Tannen at Georgetown University, after the pandemic, instead of asking, "Is there a reason to do this online?" we might be asking, "Is there any good reason to do this in person?" The lockdown and social distancing guidelines are forcing people to buy online in most countries. According to recent statistics, U.S. eCommerce revenue has grown by 110%, EU 69%, APAC 45%, and the rest of the world 200% YoY. This may have two lasting effects for brands online:

2. Deglobalization leading to more local infringements
Some critics argue that deglobalization has taken place since 2008 and COVID is the nail in the coffin. Some others argue that deglobalization is merely a temporary rebalancing while globalization is still inevitable in the long run. Regardless of the view, it's a fact that a retreat on world trade as a percentage of GDP in various countries has been in decline. COVID-19 has forced some of the strongest advocates of a globalized economy, like the EU, to re-impose borders during the pandemic, and states were forced to re-prioritize national interests.

3. Geographic shifts in supply chain and the source of counterfeits
The reorientation of supply chains will change the dynamics of counterfeiting. Counterfeit networks also have their own supply chains, otherwise, even fake goods cannot be produced and distributed. In the past, most counterfeit goods originated from China, partly because production facilitates of legitimate brands may overproduce or have defective goods that need to be disposed of. In the longer term, we expect that IP infringement issues will no longer be largely a China-only problem, but will come from multiple sources.

4. Distrust circleid.com

Amazon drops shoe with N-word in description following outrage
An accompanying photo shows the now-removed ad for a "Formal Oxford" by Floren, the color of which was described as "N----r-brown." The ad had allegedly been on the site since March, per Lammy's account. nypost.com

Home Depot To Open 3 DCs In Georgia

E-commerce a bright spot for Sally Beauty

New Pier 1 owner preps for e-commerce launch







Beachwood, OH: Repeat Offender steals nearly $1,000 of merchandise from Dillards, now an Escaped prisoner
At 11:15 a.m. July 30, police reported that a Cleveland woman, 55, who had been in the Beachwood jail, had been furloughed to Ahuja Medical Center, because of an illness. The woman had been told that when she was released from the hospital, she was to return to jail. She did not do so. The woman had been arrested on the morning of July 29 after she stole merchandise valued at $924 from Dillard's at Beachwood Place Mall. The woman was charged with theft and criminal trespassing, as she had previously been banned from the mall due to a prior theft matter. The woman is now being sought on a warrant. cleveland.com

Highland Park, IL: Shoplifter In Prius Steals Over $4,600 In Electronics from Target

Brookfield, WI: Police seek suspect who stole $1,500 worth of purses from Von Maur

Ormond Beach, FL: Man with 2 kids walks out of Walmart with $700 in merchandise; forgot to pay because he was on his phone

Palm Beach Gardens, FL: Shoplifter tries to out-run Police after stealing $700 in merchandise

Delray Beach, FL: Man wanted for stealing Nasal Cleaning machines from Walgreens, valued at nearly $400

Repeat Offender busted at Target with stolen Baby Monitor; prior convictions in California


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Shootings & Deaths

Macon County, TN: Man wounded in 'accidental' shooting at Lafayette Walmart
Lafayette police are investigating an apparent accidental shooting that wounded a man at Walmart Tuesday night. Detectives said the man was handling a gun and accidentally fired it. He was struck by the bullet and transported to Vanderbilt University Medical Center with serious injuries, but his condition was not immediately known, police explained. Officers have not said if the shooting happened inside or outside of the business. wkrn.com

Orangeburg County, SC: Deputies arrest half brothers after clerk shot during armed robbery
Two half brothers have been charged with attempted murder after a clerk was shot during an armed robbery at a convenience store in Orangeburg County. The Orangeburg County Sheriff's Office arrested 28-year-old James Driggers and 19-year-old Ira Fanning who have each been charged with attempted murder and armed robbery in connection with a July 22 robbery. "These two proved they were dangerous, and for what? A small amount of money," Sheriff Leroy Ravenell said. "They'll have a long time to think about placing little or no value on someone's life." live5news.com

Robberies, Incidents & Thefts

LaGrange, GA: Suspect wanted for Armed Robbery at stores throughout Georgia and Alabama
The armed robberies happened at various AutoZone, O'Reilly Auto Parts, and Dollar General stores in the past 60 days. The robberies happened within 30 minutes of the store closings. According to the LaGrange Police Department, the suspect used a silver pistol with a black handle and wore and black Cleveland Cavaliers hat. The suspect is described as a male in his mid 20s with a slender build. He is approximately 6′1″ with dreads that appear be gold at the ends. wsfa.com

Store Owner Says Alleged 'Mastermind' Burglar Gets Charges Dropped While His Store Clerk Remains On House Arrest
The owner of a Virginia smoke shop is outraged that a juvenile who allegedly plotted to burglarize his store "is walking free." He said Monday that his employee is on house arrest with an ankle GPS for defending himself and the store. His store clerk, Hamzeh Abushariah, has been on house arrest since June following his release from jail, according to Zuber, for allegedly shooting one of the three intruders. Zuber called the decision made Thursday in Juvenile and Domestic Relations Court of Arlington "a disgrace." dailycaller.com

Memphis, TN: Feds say woman filed almost 80 bogus tax returns; fed indictment, she received almost $500K & was caught with 4,100 social security numbers
The feds finally caught up accused con artist and identity thief, Pia Sims. Sims is facing federal charges in connection to buying merchandise with stolen credit cards, using stolen social security numbers, and filing almost $500,000 worth of bogus tax returns. She is facing more than 75 years in prison If convicted on the federal charges. localmemphis.com

San Luis Obispo County, CA: Gas pump skimmer fraud on the rise in SLO County

Lima, OH: Man who assaulted a Walmart employee while attempting to steal two TVs sentenced to 4 years for Robbery

Washington, DC: American Darknet Vendor and Costa Rican Pharmacist Charged with Narcotics and Money Laundering Violations



Louisville, KY: Customs officials seize counterfeit belts valued at more than $450,000
Customs and Border Protection officers seized the shipment of 216 belts on July 29 as it was on its way from Hong Kong to Atlanta. The agency said that counterfeit merchandise can cause significant damage to the U.S. economy and threaten the health and safety of the American people, as counterfeiting often is linked to crimes including "terrorism funding, human trafficking and child labor." In the most recent fiscal year, CBP officers seized nearly 28,000 shipments of counterfeit goods. If those items had been genuine, they would have been worth more than $1.5 billion, the agency said. wdrb.com

How FAKE designer face masks are set to become the next big counterfeit fashion item - with influencers promoting copycat Chanel, Gucci and Louis Vuitton designs on social media



C-Store - Morristown, VT - Armed Robbery
C-Store - Minneapolis, MN - Armed Robbery
C-Store - Metairie, LA - Robbery
Gas Station - Hamden, CT - Robbery
Grocery - Wichita Falls, TX - Burglary
Grocery - Fauquier County, VA - Burglary
Jewelry - Glynn County, GA - Robbery
Jewelry - Kansas City, MO - Armed Robbery
Pharmacy - Ardmore, OK - Armed Robbery
Pharmacy - Hamtramck, MI - Armed Robbery
Restaurant - Grand Junction, CO - Burglary (Subway)
Restaurant - Trussville, AL - Burglary (Waffle House)
Sporting Goods - Palm Beach Gardens, FL - Robbery


Daily Totals:
• 9 robberies
• 4 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



None to report.

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Division Safety and Loss Prevention Manager
Houston, TX
- posted July 28
Under the guidance of the Directors of Loss Prevention (LP) and Health, Safety and Environment (HSE), the Loss Prevention & Safety Manager is responsible for overseeing and championing initiatives and company programs, processes and controls that builds a culture around continuous improvement in safety/environment incidents, loss prevention, and security outcomes...

Vice President, Loss Prevention
Commerce, CA - posted July 29
The Vice President of Loss Prevention will develop, implement and manage the loss prevention strategy for the Company. This role will have accountability to improve company profitability through the effective management of asset protection, safety, compliance programs, and community programs...


Director of Loss Prevention
North Bergen, NJ - posted July 29
Key responsibilities include but are not limited to the following: Analyzing information, determination of exception data to drive investigation, communication and coordination of information to field teams and other partners...

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Managing your career upwards is also about simply managing your boss so to speak. While everything out there talks about managing direct reports, managing your relationships, managing your time, and managing your job, you've also got to be aware of the fact that you need to manage your boss as well. As a matter of fact, managing your boss may be the most critical part of managing your career upwards and most don't approach it that way. That being said, one must be careful here because most bosses don't want to be managed.

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