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In Case You
Missed It
July's Moving Ups
31 New Senior LP's - 22
Promotions - 9 Appointments
Belk promoted Pamela Velose to Vice
President of Asset Protection/Safety & Operations Process
Books A Million and 2nd and Charles promoted
Joey Lawrence, CFI to Senior Corporate LP Manager
Carvana named Bret Graddy Senior Manager
Field Asset Protection
Casey's General Stores named Larry Carroll
Vice President, Asset Protection
Dollar Tree named Leo Anguiano, LPC VP of
Asset Protection
Domino's named Matthew Toso Director of
Safety & Security/Loss Prevention
FaceFirst promoted Dwayne Letcher Healy to
Vice President - Strategic Partnerships
FaceFirst promoted Dyan Clancy to Vice
President of Sales
Festival Foods promoted Jackie Johnson, LPC
to Asset and Profit Protection Director
Goodwill of Central and Southern Indiana
promoted Randall Thomas, LPC to Director of LP & Safety
Macy's promoted Joe Kinsey to National
Director - Organized Retail Crime - Investigations
Macy's promoted Gary Kinsey, CFI to Senior
Investigations Manager
Macy's promoted Bryan Frohn to Manager,
Asset Protection Operations, External/ORC & Investigations
Macy's promoted Laura Papa to Senior
Manager, Life Safety
MAPCO Express named Melissa Mitchell, CFI,
LPC Director of Asset Protection
Nordstrom promoted Andrew Marrero to Program
Manager - LP Systems & Infrastructure
Paradies Lagardère promoted Chris Rathgeb to
Vice President of AP & Safety Risk Management
Parker's named Ryan Dzwigalski, CFI, LPC
Director of Loss Prevention
Party City promoted Ehab Zahran, CFI to
Senior Director Enterprise Asset Protection and Safety
Pep Boys promoted George Burns to Assistant
Vice President of Loss Prevention & Safety
PetSmart promoted Meredith Plaxco, LPC to
Vice President, Loss Prevention and Safety
PetSmart promoted Melanie Millaway, CFI to
Director, Investigations and Security
Protos Security Hires Nathaniel Shaw as
Chief Executive Officer
RILA promoted Lisa LaBruno, Esq. to Senior
EVP of Retail Operations & Innovation
Ross Stores promoted Courtney Meek to
Director of LP Operations
Ross Stores promoted Tunde Adekunle to
Director of Investigations
Saks Fifth Avenue OFF 5th promoted Patrick
McEvoy to DVP, Asset Protection
Salesforce named Keith White Global Chief
Security & Safety Officer
T-Mobile promoted Lekiya Manzo, CFI to
Director, Asset Protection
T-Mobile named Michael Noss Sr. Manager -
Corporate Investigations
Walmart promoted Chris Sacramone, LPC to
Asset Protection Operations Lead
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See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position
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'Retail America - the
Opioid Epidemic's Silent Victim.'
Let's Pass INFORM Act
The D&D Daily's Call to Action Program
Starts Monday
Let's Get INFORM Passed & On Trump's Desk
This is Your Bill - Your Opportunity - Your
Obligation
With
the
INFORM Act currently being considered in both Houses the retail industry has
a unique opportunity to almost eradicate the biggest legalized fencing operation
in history. As in many regards Amazon marketplace along with other market places
represents the largest fencing operation in the world.
All of which are fueling and enabling the nations opioid epidemic. As 'Retail
America is the Opioid Epidemic's Silent Victim.'
With virtually every law enforcement officer involved in the ORC effort will
testify to the fact, that ORC in their respective areas is almost solely driven
by the opioid epidemic crushing this nation and spiking now during the COVID-19
pandemic, according to recent reports.
And our industry, which carry's the torch in this fight, has an obligation right
now to get involved, get your retail executive leadership involved and
communicate support for the two bills at each step during its journey through
the congressional processes. As it won't be easy and there will be opposition i
assure you.
As the last time we were in a similar fight in Congress, which was being
driven by Joe LaRocca when he was VP LP at the NRF, we got very close to being
enacted. The issue then was, which we found out a few years after the loss,
that the National Flea
Market Association immediately built a lobbying effort to specifically
counter the bill that would have required their vendors to prove purchase of
goods.
This lobbying effort, totally non-existent prior to the bill, had an
impact. The degree to which is unknown even today. However just take a look at
their
current lobbying team and you'll see a strong effort.
And Amazon has a significant lobbying arm very well established and already in
the game. So we need every retailer in America sending letters, emails, and
calling their elected officials. Remember this is your bill. It's your
opportunity to make an impact on over a $30 billion problem and in the process
save some lives and make a difference.
Next week you'll have the details, contact info, and supporting evidence as
we build a tool box for you to use. In the meantime, if anyone has suggestions,
input, and wants to lend their time or data please email us and let's go win
this battle. Thanks. -Gus Downing
Will Anything Really Change?
Bezos Admits To Serious Issues For Retail Brands In Antitrust Inquiry.
What Will Change?
In
2017 I purchased a Macbook Air laptop from Amazon. Nearly a year later, a
university campus police officer contacted my company, asserting that the laptop
was stolen property and needed to be returned to the campus. After a frustrating
initial experience with Amazon customer service I was eventually directed to
their executive relations team who reviewed the police documentation carefully
and promptly refunded me.
I had unwittingly purchased stolen goods from Amazon.
The fact that Amazon occasionally sells stolen goods was one of the many topics
brought before Jeff Bezos today at the
House Antitrust Subcommittee hearing. Bezos had satisfying answers to some
questions, and admitted he didn't know about some fairly critical issues. Here's
a summary of the key issues identified for brands selling on (or to) Amazon, and
what the company is likely to do about them.
1. Amazon has used seller data to launch competing
private-label products
Unfortunately, this is not clear that the inquiry will really change much.
2. Counterfeit goods are a known issue. Who should bear
the cost of resolving it?
It was posed to Bezos that Amazon makes money from sales of counterfeit goods on
its site. He responded that this is true "Only in the short term. I would rather
lose a sale than lose a customer."
Is it fair for Amazon to stick this responsibility with brands, when it has
arguably facilitated the ugly situation many brands are in?
3. Amazon is the 'only game in town' for many small
businesses
4. Un-checked seller identities can lead to sales of
stolen goods and counterfeits
Connected with the concern around stolen goods is how rigorously Amazon verifies
seller identity. This was not information that Bezos could comment on. This
month, Amazon announced they would publish seller contact information on its
site. (something
I have personally pushed for) But this is only as good as how accurate we
know the information to be. Sellers can easily setup a fake address, but if
Amazon needs to verify it (through mailout, phone call, desk research, etc),
everyone can have more confidence that bad actors will be initially deterred and
eventually caught.
What Amazon will do now
Bezos committed to following up on several topics related to regaining brand
trust, including:
- If Amazon requires a phone number from sellers, and how does Amazon
actually verify name, address, and phone number of sellers.
-
Providing the outcomes of the internal investigation into non-public
aggregate sales data being used to develop Amazon private label brands.
- Investigate the claim from Popsockets that Amazon only took care of
counterfeiters after committing $2M in ad spend on Amazon.
In Bezos' opening testimony, he said that trust from consumers is critical to
the success of the Amazon, and that the company is committed to "making
principled decisions even when they are unpopular". I would consider all of the
items above worthy of having more ethical principles applied to them. Is that
comment purely lip-service, or something that Bezos believes in? As it stands,
Amazon has a lot of homework to do to regain the trust of retail brands and
sellers.
Editor's Note: Bezos, according to his own words, only committed to
answering the concerns/questions and working with law enforcement (in
yesterday's article). When pressed by another representative, however, it
was unclear as to what he actually was committing to. See
yesterday's Daily for that full story and the actual video segment or watch
here.
Report from ECR Retail Loss Group and Genetec:
Academic-Led Report Calls for Retailers to Adopt
More Strategic Use of Video Analytics
ECR Retail Loss Group reports retailers
should rethink their near $2B annual spend on video as an integrated business
tool rather than just a security blanket
Report recommends creation of video tech 'Tsar' to ensure overarching strategy
and better organization-wide adoption
A new ECR report, authored by Professor Emeritus Adrian Beck of the University
of Leicester, calls for retailers to leverage video analytics more
strategically, to control costs, improve operations and increase profitability.
Commissioned by the
ECR Retail Loss Group and supported by an independent
research grant from Genetec Inc.
("Genetec"), a leading technology provider of
unified security, public safety, operations, and business intelligence
solutions, the report offers practical advice for retailers on extracting
maximum value from their video surveillance systems.
The report, 'Reviewing the use of video technologies in retail' is drawn from
in-depth interviews and site visits with representatives from 22 retailers
based in the US and Europe. These include some of the largest retailers in the
world, with collective sales of over $1 trillion - equivalent to approximately
12% of the total US and European retail market.
The report summarizes the ways in which video systems in general, and video
analytics in particular, are being deployed across retail businesses, including
their use by legal teams for health and safety compliance, and monitoring slip,
trip, and fall incidents. It also covers business intelligence applications -
such as improving customer service through better staff response times and
product availability; generating heat maps and customer dwell times; people
counting and queue monitoring; delivery alerts; and improving pick accuracy.
Given the need to extract value from across the organization, a key
recommendation of the research is the appointment of a video 'Tsar' with overall
responsibility for the strategic oversight of video systems deployed across the
business.
Adrian Beck, Professor Emeritus at the University of Leicester and author of the
report commented: "While video technologies have been used in some form or other
in retailing for over 40 years, the research found few examples of retailers
where its role, purpose, and capability to contribute to business success was
clearly articulated. Video analytics is a technology with a broad-ranging and
rapidly evolving capability, but what seems clear from this research is the need
for explicit leadership, greater application across retail functions, improved
integration of video technologies with existing systems, and better alignment of
video system design with organizational objectives."
"Video has over the years become an even more indispensable tool for the whole
business, not just the security team," said Scott Draher, VP Asset Protection
and Safety at Lowes. "This landmark report provides an essential guide to
asset protection and loss prevention leaders on how to proactively manage video,
and the data it creates. It not only promotes ways of applying critical thinking
to the use of video analytics, but most importantly clears the path on ways they
can start to shape a company-wide approach that enshrines video as more than
just a tool for security, but an asset for the whole company."
Click here to download the report.
COVID Update
US: Over 4.6M Cases - 155K Dead - 2.2M Recovered
Worldwide:
Over 17.5M Cases - 678K Dead - 11M Recovered
Private Industry Security Guard Deaths: 154+
Law
Enforcement Officer Deaths: 71
*Red indicates change in total
deaths
Kroger Ranks #9 Overall in Axios Harris Poll
Kroger Ranked Top Performer in 2 Measures in Axios Harris Poll 100
"Best on COVID" &
"Best on racial equality"
"The dual crises of COVID-19 and racial injustice have only accelerated Kroger's
long-standing commitment to supporting our associates, customers and
communities," said Keith Dailey, Kroger's group vice president of corporate
affairs and chief communications and sustainability officer. "Kroger's inclusion
in the top 10 for the first time on the Axios Harris Poll 100 is a testament to
our associates rising to meet the moment by living our purpose, and to our
leaders for their commitment to deepening ESG integration in our business."
prnewswire.com
The Axios Harris Poll 100 is based on a survey of 34,026 Americans in a
nationally representative sample. The two-step process starts fresh each year by
surveying the public's top-of-mind awareness of companies that either excel or
falter in society. These 100 "most visible companies" are then ranked by a
second group of Americans across the seven key dimensions of reputation to
arrive at the ranking. In 2020, the survey was conducted twice - before and
after the onset of the COVID-19 pandemic.
See the Poll
3. Amazon
4. Publix
6. Wegmans
7. Costco
9. Kroger
10. UPS
Lowe's COVID-19 Response
3 ways Lowe's protects shoppers, employees and products
The retailer took a proactive approach
before the pandemic hit the U.S.
In
late June, NRF hosted a webinar, "Pandemic Playbook: Protecting your shoppers,
employees and products during the pandemic." The event, previewing some of the
topics to be discussed during
NRF PROTECT ALL ACCESS in September, featured Scott Draher, vice president
of asset protection and safety at Lowe's Companies, and Hitha Herzog, chief
research officer at H Squared Research LLC.
The conversation between Draher and Herzog delved into Lowe's nimble response to
the COVID-19 pandemic as the Lowe's team shifted from running a normal retail
business to being deemed "essential" - a designation imbued with new priorities
and challenges. Draher and his team leveraged the company's long-standing
culture of safety to quickly put new procedures in place; familiar processes
were revamped with the security of employees and customers at the forefront of
every decision.
Draher outlined the proactive approach adopted by the Mooresville, N.C., retail
chain weeks prior to the pandemic. "A crisis support team began exploring
actions we could take before COVID took root in the U.S.," he said. "That group
was augmented by a cros nrf.coms-functional task force including safety, supply
chain, merchandising and facilities that met twice a day to create a plan,
implement needed changes and provide guidance and support."
nrf.com
Lowe's commits another $100M to employee bonuses as Covid-19 cases climb
Stop turning retail workers into mask police, union leader says
'Security guards, not retail workers,
should be responsible for enforcing mask rules'
As
more major U.S. retailers require their customers to wear masks, a growing
number of store employees are being confronted by unruly and sometimes violent
customers who refuse to comply. Now, the head of the largest union representing
retail workers said businesses have unfairly burdened their employees with
enforcing mask-wearing policies, to the detriment of workers and customers
alike.
Employers bear the responsibility to provide a safe workplace, said
Stuart Appelbaum, president of the Retail, Wholesale and Department
Store Union, who called for companies to hire security staffers to enforce a
store's mask policies or task members of management with the role.
"Employees should not be expected to put their safety and their life on the line
for the employer. That's an unreasonable expectation," Appelbaum told The
Washington Post on Thursday.
Appelbaum said some stores appear more worried about inconveniencing customers
than about public health and called the lax enforcement coupled with the burden
on workers "outrageous."
"I think retailers make the mistake that they are going to alienate customers by
telling them they have to wear a mask and that it's bad for business," he said.
"Not creating a safe environment is worse for business."
washingtonpost.com
Workplaces Failing to Protect Workers
First Wave of Covid-19 Lawsuits Filed Against Companies Over Worker Deaths
Walmart, Safeway,
Tyson among companies sued for negligence, wrongful deaths
Employers across the country are being sued by the families of workers who
contend their loved ones contracted lethal cases of Covid-19 on the job, a new
legal front that shows the risks of reopening workplaces.
Walmart Inc., Safeway Inc., Tyson Foods Inc. and some health-care facilities
have been sued for gross negligence or wrongful death since the coronavirus
pandemic began unfolding in March.
Employees' loved ones contend the companies failed to protect workers
from the deadly virus and should compensate their family members as a result.
Workers who survived the virus also are
suing to have medical bills, future earnings and other damages paid
out.
In responding to the lawsuits, employers have said they took steps to combat the
virus, including screening workers for signs of illness, requiring they wear
masks, sanitizing workspaces and limiting the number of customers inside stores.
Some point out that it is impossible to know where or how their workers
contracted Covid-19, particularly as it spreads more widely across the country.
wsj.com
White House willing to cut a stimulus deal without 'liability shield'
The White House is willing to cut a deal with Democrats that leaves out Senate
Republican legislation aimed at protecting employers, hospitals and schools from
coronavirus-related lawsuits, according to two people with knowledge of internal
White House planning. The White House wants and is pushing for the "liability
shield" as a top priority but would be willing to sign off on a deal that lacks
the legal protections, those people said. Senate Majority Leader Mitch McConnell
(R-Ky.) controls the Senate floor and could shoot down any deal that leaves out
what he has said is a necessary component of any stimulus package.
washingtonpost.com
Homeland Security Officers Reportedly Told They Are Not Liable For
'Incidentally' Gassing Journalists
Walmart and The Post Covid-19 Future of Retail RFID
By
Tony D'Onofrio, Global Retail
Influencer
Welcome to 2020, a surreal year that actually had a strong start for both RFID
and the retail industry. In January, a stock market analyst announced that
Walmart was launching an apparel RFID item-level tagging program later in
the year.
In the first two months of this year, the USA retail industry grew +6.2%, and
except for department stores, all sectors had strong positive growth. Grocery,
convenience, mass merchandisers / warehouse clubs, and restaurants registered
5%+ growth. Even laggard apparel grew 3.8%.
Then COVID-19 arrived with its substantial headwinds especially for those
retailers classified as non-essential. Through June 2020, in the two sectors
that near term are most important to RFID --department stores & specialty
soft goods-- retail sales are down -19.5% and -39.3% respectively.
According to the IHL Group, both of these sectors will not recover to 2019
levels until 2023 at best.
How did we end 2019 in RFID adoption? What's the impact of COVID-19? What is
the future of retail RFID in a post pandemic world? Read
more here
The Secret to Managing the Walmart Supply Chain,
One of the Most Effective Supply Chains in the World
Holding $32 billion in inventory, Walmart's supply chain is often touted as one
of the most effective in the world and a major contributor to the organization's
operational success. Though Amazon is now the world's largest retailer, Walmart
remains a significant challenger in second place and has been known to
outmaneuver Amazon in terms of supply-chain strategy.
Walmart's mission is to help people save money and live better. In practical
terms, this means seeking out more efficient supply chain strategies so savings
can be passed along to the customer.
Data Sharing - Bargaining Power - Warehousing Efficiency - Technology -
What's Next for Walmart? | Read more here:
thomasnet.com
Sandy Springs, GA: Appeals Court Upholds City's Controversial
Ordinance Fining Security Companies for False Alarms
The U.S. Court of Appeals' Eleventh Circuit in Atlanta has upheld an ordinance
in Sandy Springs, Ga., that allows the city to levy fines on alarm companies for
false alarms at properties they service. The ongoing legal battle dates back to
March 2018 when Georgia Electronic Life Safety & System Association joined Safecom Security Solutions and Acom Security Co. in suing the city. The legal
challenge, organized by the
Security Industry Alarm Coalition (SIAC), claimed the true purpose of the
ordinance is simply to generate revenue and that the law has no reasonable
relationship to any legitimate governmental interest.
Sandy Springs has a population of approximately 107,000 and is located 16 miles
north of Atlanta. The latest iteration of city's controversial alarm
verification ordinance went into effect in June 2019. Since then, alarm
companies have been required to verify home and business intrusion alarms by
using audio, video or in-person verification before notifying 911. Police are
not responding to any incidents without verification of a crime, and alarm
companies are paying steep fines for false alarms triggered within the city
limits.
securitysales.com
Iowa Law Shields Alarm Dealers From False Alarm Fines
The Iowa governor recently signed statewide legislation that prohibits fines
from being imposed on alarm companies for false alarms caused by their
customers. The law, part of a larger appropriations bill, was hailed as a
victory for installing security contractors by the Security Industry Alarm
Coalition (SIAC), which credited Per Mar Security for its efforts in getting the
legislation enacted.
"We can't emphasize enough how important this legislation is for the dealers in
Iowa, and across the United States. It's a major positive step for our entire
industry," SIAC wrote in a
recent blog announcing the legislation, which took effect June 30.
securitysales.com
TJX Agrees to $341.5M Class Action Settlement With Asst. Store Managers
The parent companies of T.J. Maxx, Marshalls and HomeGoods have agreed to pay
$31.5 million to settle class action claims brought by assistant store managers
under the Fair Labor Standards Act (FLSA) and New York labor law alleging they
were improperly classified as exempt and denied overtime (Roberts,
et al. v. The TJX Companies, Inc., et al., No. 1:13-cv-13142 (D. Mass.
July 7, 2020)).
Attorneys for the plaintiffs called the recovery "a truly excellent result,"
saying that it is the "second largest wage and hour settlement in the First
Circuit in terms of total dollars." The 1,900 current and former assistant store
managers will receive a settlement payment based on the number of weeks, among
other factors, they worked for the defendants in Marshalls, HomeGoods and
combination stores, according to court documents.
hrdive.com
Lowe's boosts pandemic assistance to nearly $600M - bonus to support frontline
associates
Nordstrom is laying off workers and cutting hours and wages for those who remain
Nike Cuts 500 at HQ
Dunkin' may close 800 stores
California Pizza Kitchen files for Chapter 11
Designer Brands cuts about 380 corporate jobs, 700 store roles
Women's apparel retailer Coldwater Creek shuts down
Luxury Market Takes Huge Hit in Q2; Down 42.2%
Quarterly Results
LVMH Q2 revenue down 38%
Kering Q2 sales down 43.7%
Hermes Q2 sales down 42%
Moncler H1 sales down 29%
Ferragamo Q2 sales down 60%
Under Armor Q2 revenue down 41%
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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Fredric Klein, former LP Leader, Passes Away at Age 79
Fredric
Klein, age 79 of North Falmouth, MA passed away at Mass General Hospital on
Tuesday July 28th after emergency surgery and a valiant fight. Born in Nashua,
NH, Fred was a proud graduate of the University of New Hampshire where he met
the love of his life, Carolyn.
Fred was a Captain in the United States Air Force in the Office of Special
Investigations and worked in Loss Prevention for Big V Supermarkets and Star
Market. Fred went on to become Vice President of Loss Prevention at Staples
when he was called on by the founder to head their loss prevention department in
the early stages of the company. He was a volunteer, a friend, a cousin, a
husband, a father, and a grandfather.
Click here to read Fred's full obituary.
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PPS Launches Innovative LP App
Swansboro, NC - Product Protection Specialists (PPS), an innovative
leader in retail security, is announcing the launch of LP Now, the
first-of-its-kind mobile app specifically for Loss Prevention and Asset
Protection professionals. The LP Now app allows users to quickly order
their product protection supplies using PPS's patented Scan&Protect technology.
Simply by scanning a product's UPC, LP/AP professionals gain instant visibility
to the precise protection device they need for that particular product. The app
also allows users to instantly engage PPS to customize a product protection
solution for any high-theft items not yet protected.
"Our
technology team has been working relentlessly to finally provide Loss Prevention
and Asset Protection professionals the tool they need to be more efficient in
the field," said Chris Cox, Chief Executive Officer of PPS. "With the LP Now
app downloaded on their mobile devices, field personnel can quickly replenish
their stores with protection devices immediately before continuing with their
store visit."
In addition to the time-saving benefits of LP Now, users can also stay
updated on security-related news with a simple click of the app's LP NEWS
button.
"It is essential to the retail industry that their stores and support staff have
the proper tools to help them succeed in this post-pandemic landscape. The LP
Now app is yet another example of how our laser-focused team prides itself
on being the leading provider of innovative protection solutions to meet the
everyday challenges LP/AP professionals face," said Cox.
PPS continues to stand ready to meet the needs of retailers and restaurants as
we face our new challenges together.
Google Play Store:
https://play.google.com/store/apps/details?id=com.inc.app.lpnow
Apple iTunes:
https://apps.apple.com/us/app/lp-now/id1513691286
About
PPS - PPS, a veteran-owned and operated company, is committed to
providing both consultative services and physical loss prevention technologies
to support customer needs. We take pride in our ability to offer effective
solutions that address a wide range of loss prevention measures, from
multi-purpose to individual custom applications. Our flexibility and experience
allow us to dedicate the resources needed to offer a solution that works best
for you, particularly where no solution has yet been found. We are focused on
enabling retailers to keep more of what matters, thus creating a better shopping
experience for your customers, and increasing your overall profitability. |
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Citizens Are Increasingly Worried About How Companies Use Their Data
With data privacy important to almost every American, more than two-thirds of
those surveyed say they don't trust companies to ethically sell their data.
Americans are increasingly concerned with how companies are using their data,
with nine out of every 10 citizens wanting the government to take on a greater
role in the protection of their information, according to a representative
survey conducted by professional services firm KPMG.
The survey of 1,000 respondents in the United States found that nearly every
American (97%) considers data privacy to be an important issue, with 87%
labeling digital privacy as a human right. Yet more than two-thirds of
respondents do not trust companies to ethically sell their information, and more
than half do not even trust companies to use their information in an ethical
way.
darkreading.com
Europol:
No More Ransom: how 4M victims of ransomware have fought back against hackers
While the world is in the grip of a coronavirus outbreak, another virus is
quietly wreaking havoc. Although this virus has been around for years, its cases
have been rising alarmingly in the past few months and has brought critical
activities such as hospitals and governments to a standstill. This virus is
ransomware, but a free scheme called No More Ransom is helping victims fight
back without paying the hackers.
Celebrating
its fourth anniversary this month, the No More Ransom decryption tool repository
has registered since its launch over 4.2 million visitors from 188 countries and
has stopped an estimated $ 632 million in ransom demands from ending up in
criminals' pockets.
Powered by the contributions of its 163 partners, the portal has added 28 tools
in the past year and can now decrypt 140 different types of ransomware
infections. The portal is available in 36 languages.
You can consult all the
key figures in our dedicated infographic.
How No More Ransom works
No More Ransom is the first public-private partnership of its kind helping
victims of ransomware recover their encrypted data without having to pay the
ransom amount to cybercriminals.
To do this, simply go to the website
nomoreransom.org and
follow the Crypto Sheriff steps to help identify the ransomware strain affecting
the device. If a solution is available, a link will be provided to download for
free the decryption tool.
europa.eu
NIST: General Access Control Guidance for Cloud Systems
NIST has published Special Publication (SP) 800-210,
General Access Control Guidance for Cloud Systems, which presents an
initial step toward understanding security challenges in cloud systems by
analyzing the access control (AC) considerations in all three cloud service
delivery models.
nist.gov
REGISTER TODAY: CISA to Host Third Annual National Cybersecurity Summit
Virtual event will be a series
of webinars kicking off Sept. 16
This year, CISA will be doing things a bit differently. The National
Cybersecurity Summit will be moving to a virtual format. We are excited to
continue the legacy by providing meaningful opportunities to discuss
cybersecurity, this time in a virtual environment.
CISA's Third Annual National Cybersecurity Summit will be held as a series of
two-hour webinars every Wednesday for four weeks, beginning September 16 and
ending October 7. Each week will have a different theme and the
presentations will highlight topics relevant to CISA's mission and include
keynote speeches and remarks from leadership from across the government and
private sector.
This year's themes are:
• Sept 16: Key Cyber Insights
• Sept 23: Leading the Digital
Transformation
• Sept 30: Diversity in Cybersecurity
• Oct 7: Defending our Democracy
You can now register for the event
here. For more information, click
here. |
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Amazon's Q2 sales up 40% to 88.9 billion
Net profit doubled from the year-ago period
to a record $5.2 billion.
Amazon is one of the biggest beneficiaries of the COVID-19 pandemic. Amazon's
paid unit, or products sold on its site, grew 57%, online sales jumped 49%.
Amazon Web Services up 29%. Amazon's overseas up 38% to $22.7B. Amazon to spend
$2B on COVID-related initiatives this quarter, on top of $4B it spent last
quarter.
businessinsider.com
With Online Sales Up 30%, Fraudsters Are Taking Advantage
Forter, a company
specializing in online fraud detection, has seen a 300% to 500% increase in
fraud over the past few months.
As the growth of online and curbside pick-up has grown exponentially since the
coronavirus store closures, the volumes of both legitimate users and fraudsters
have also increased significantly. Retailers are challenged with creating
systemic processes for acquiring the maximum number of new honest customers but
insuring that dishonest customers are prevented from engaging in fraudulent
activity.
Additionally, as more customers turn to online purchasing, new accounts are
being opened. The decline rate for new accounts is 40-50% on average but within
those declines are some legitimately desirable customers, so for retailers even
a shift of 5% in approvals of valid customers can make a significant difference
in terms of customer experience, increased revenue and loyalty.
Curbside pick-up has created an ideal environment for fraud activity
Forter, which processes over $200 billion in online commerce transactions
globally, states that as curbside pick-up and contactless delivery increases, an
ideal environment is created for fraudsters to take advantage of untracked
curbside pick-ups and of packages left at customer residences due to the
pandemic-driven discomfort with signing for deliveries. Even some of the
"friendly fraud" has increased where customers complain they did not receive a
package and then are being reimbursed for items they actually did receive.
Michael Reitblat, Forter's CEO, said, "The challenges with curbside pick-up as
compared to shipping items to a customer's residence are: 1) no shipping
address, 2) retailers are not able to stop a fraud shipment once it is
processed, and 3) there are loopholes allowing customers to potentially pick up
goods multiple times." As retail stores closed due to coronavirus and many
stores quickly reacted by creating curbside pick-up, the infrastructure to help
prevent fraud lagged behind.
According to the
Forter Special COVID 19 Fraud Report, with increased consumer traffic,
fraudsters look to exploit vulnerable touch points in the shopper journey where
fraud prevention measures are not as robust.
forbes.com
Walmart's Flipkart to offer 90-minute deliveries in India
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Bowie County, TX: Lowe's store robbery case heads for grand jury
The
cases of two men accused of stealing from a local home improvement store in late
May and running from police in early June are headed to a Bowie County grand
jury. Thomas Earl King Jr., 23, and Martell Devon Johnson, 26, allegedly sped
away from Lowe's in Texarkana, Texas, after being confronted May 28 by store
employees over some tool and battery kits, according to a probable cause
affidavit. King allegedly walked out of the store without paying and showed
employees a gun in his waistband before getting in the car.
On June 4, investigators were contacted by staff at Tri-State Pawn Shop in
Texarkana. King had allegedly been in the pawn shop attempting to sell tool
kits, which were still in their original packaging. The same day, Texarkana,
Ark., police attempted to pull the Nissan over but the driver, allegedly
Johnson, fled. Texarkana, Texas, police attempted a traffic stop. The car sped
away and a pursuit ensued. If indicted for aggravated robbery, the men face
five to 99 years or life in prison if convicted.
texarkanagazette.com
Rocky Mount, VA: Man charged for stealing $6,000 worth of merchandise from
Exchange Milling Company
The Franklin County Sheriff's Office says they have arrested one man in
connection to a breaking and entering at the Exchange Milling Company on June
13. According to the sheriff's office, surveillance footage showed a white male
entering the store that evening and stealing over $6,000 worth of merchandise.
wset.com
Mayfield Heights, OH: Shoplifter tells officers they will have to shoot him
When officers stopped a Walmart shoplifter July 16 near Circle K, he was
uncooperative and said he was going to take their guns and they would have to
shoot him. He had stolen two backpacks and filled them with Red Bull, earbuds,
clothing and food, valued at a total of $590. The Cleveland man, 51, was
eventually identified and charged with theft and failure to identify.
newsbreak.com
Norton, OH: Update: Woman, 65, sentenced for stealing from Ohio store, using Pit
Bulls to attack employee
65-year-old
woman has been sentenced in connection with a store robbery and assault on an
employee using pit bulls. Linda Snow was sentenced in court on Thursday,
according to the Summit County Prosecutor's Office. She previously pleaded
guilty to felonious assault. The aggravated robbery charge against her was
dropped.
She is expected to spend the next four to six years in prison. On Aug.
16, Snow and her daughter, Jennifer Clark, 38, stole a cart full of food from a
market in Akron, Ohio. When an employee tried to confront them in the parking
lot, Snow opened the doors of her vehicle and let out three pit bulls. Two of
the dogs attacked the employee, who suffered serious injuries. Snow, Clark and
Clark's 11-year-old son then drove away with the dogs.
myfox8.com
San Diego Organized Retail Crime Alliance Releases July Newsletter
In SDORCA's latest newsletter, see tips for the "new normal," how to identify
suspects in an era of mask-wearing, information about upcoming (virtual)
meetings, and much more.
Read more here
Two Californian's Get 33 months each for Passing Counterfeiting $100's at
Retailers in Idaho
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Shootings & Deaths
Antioch, CA: Update: Police Find 20 Firearms In Case Of Man Suspected Of Fatally
Shooting Ex-Girlfriend outside 7-Eleven
After arresting a man on suspicion of killing the mother of his child in a
convenience store parking lot in Antioch, police found 20 firearms, including
several assault rifles, when they searched a related address in Oakland, Antioch
Police said Wednesday. Police said Ramello Darryl Randle, 25, fired multiple
rounds from a semi-automatic pistol into a car parked at a 7-Eleven on Buchanan
Road in Antioch early Monday, killing his estranged girlfriend, Jonaye Bridges,
24, and wounding a 27-year-old man in the car.
patch.com
Thornton, CO: Woman stabbed to death in Chili's restaurant parking lot, suspect
is in custody
A man and a woman were stabbed Thursday in a restaurant parking lot, and the
woman has died, police said. The stabbing happened outside a Chili's, 16507
Washington St., police said. The male victim has been taken to a hospital. A
suspect, a man, is in custody. An investigation is ongoing, and police said
there's no continuing threat to the public.
denver.cbslocal.com
Canada: Montreal: Police investigation: Shoplifting Suspect jumps off 14th floor
balcony & dies
Quebec's independent police watchdog is investigating after a 29-year-old man
died during a Montreal police (SPVM) intervention. The Bureau des enquêtes
indépendantes (BEI) says multiple SPVM constables arrested the man for
shoplifting at around 2:30 p.m on July 30, After the arrest, the man was
reportedly accompanied to his home to provide identification to police. Police
told the BEI the man said his ID was in a bag on his 14th-floor apartment
balcony. After stepping onto the balcony to retrieve his ID, police say he
"(threw) himself into the void." The BEI says the man's death was pronounced
on the scene. The investigation will focus on verifying whether the
information provided by the SPVM is correct.
globalnews.ca
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Cincinnati, OH: 2 arguing inside Family Dollar led to shooting by
Employee
An argument in a Northside store ended with a clerk shooting a man.
Police said the shooting happened at the Family Dollar off of Colerain
Avenue on Thursday. Police said that two people were arguing in the
store and the argument escalated to a point that caused a store clerk to
pull out a gun. Someone else came to intervene in the fight and
eventually got shot in the arm by the clerk, police said. Authorities
are looking for the clerk who took off after the gunshots.
wlwt.com |
Berkeley, CA: CVS Shoplifting Incident, Officer-involved shooting under
investigation
Police were at the scene of a shoplifting incident where a police officer fired
a weapon after suspects drove their car at her Thursday night, authorities said.
Around 9:20 p.m., police responded to reports of the incident outside of a CVS
Pharmacy in the 1400 block of Shattuck Avenue. When the officer arrived, she
encountered a blue four-door suv with three suspects inside driving toward her,
and she fired her weapon at least twice at the vehicle in self-defense. The
vehicle fled the scene, and there were no preliminary reports of other injuries.
cityofberkeley.info
Robberies, Incidents & Thefts
Las Vegas, NV: Police searching for robbery suspects who used pepper spray on
employees
Brunswick County, NC: Two arrested in connection to 2019 robbery at Piggly
Wiggly
Canada: Halifax police search for suspect in gas station robbery
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•
C-Store - Granville,
MA - Burglary
•
C-Store - Cherokee
County, MO - Robbery
•
C-Store -
Collinsville, VA - Armed Robbery
•
C-Store - Columbia, SC
- Armed Robbery
•
C-Store - Morristown,
VT - Robbery
•
C-Store - Wayne
County, IN - Armed Robbery
•
CVS - Berkeley, CA -
Armed Robbery
•
Gas Station - Edinburg,
TX - Robbery
•
Gas Station - Edinburg,
TX - Robbery
•
Guns - Will County, IL
- Burglary
•
Gas Station -
Columbia, SC - Burglary
•
T-Mobile - Spokane, WA
- Armed Robbery
•
Walgreens - Millbrae,
CA - Robbery
•
Walgreens - San Mateo
County, CA - Robbery |
|
Daily Totals:
• 11 robberies
• 3 burglaries
• 0 shootings
• 0 killed |
Weekly Totals:
• 63 robberies
• 26 burglaries
• 4 shootings
• 5 killed |
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Click to enlarge map
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None to report. |
Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Division Safety and Loss Prevention Manager
Houston, TX
- posted July 28
Under the guidance of the Directors of Loss Prevention (LP) and Health, Safety
and Environment (HSE), the Loss Prevention & Safety Manager is responsible for
overseeing and championing initiatives and company programs, processes and
controls that builds a culture around continuous improvement in
safety/environment incidents, loss prevention, and security outcomes... |
|
Vice President, Loss Prevention
Commerce, CA
- posted July 29
The Vice President of Loss Prevention will develop, implement and manage the
loss prevention strategy for the Company. This role will have accountability to
improve company profitability through the effective management of asset
protection, safety, compliance programs, and community programs... |
|
Director of Asset Protection
Quincy, MA
- posted July 28
The primary purpose of this position is to provide protection of company assets
by organizing the investigation and distribution of information. The AP Director
is responsible to ensure Brand needs are met through staffing and development of
their respective AP team... |
|
Director of Asset Protection & Safety
Atlanta, GA
- posted July 27
The Asset Protection & Safety Director is responsible for the protection of
assets and the reduction of loss in the retail and dining divisions. This shared
services position oversees the hiring, training and development of a team of
Market Managers... |
|
Director of
Loss Prevention
North Bergen, NJ
- posted July 29
Key responsibilities include but are not limited to the following: Analyzing
information, determination of exception data to drive investigation,
communication and coordination of information to field teams and other
partners...
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Are you going beyond your job appraisal? Every year, executives face that one
moment in time when corporate America tells you how you've done and most live
within its boundaries all year long. Exceeding at your job is, by definition,
going beyond it and the only way to move up is by doing just that. With
increased job scopes and responsibilities, it may seem almost impossible to do.
But for those who believe anything is possible, are you going beyond?
Just a Thought, Gus
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