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 7/23/20

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Chris Rathgeb promoted to Vice President of Asset Protection & Safety Risk Management for Paradies Lagardère

Chris has been with Paradies Lagardère for nearly 20 years, starting with the company in 2000 as Regional Loss Prevention/Operations Manager. Before his promotion to VP of AP & Safety Risk Management, he spent nearly eight years as Senior Director Loss Prevention/Safety. Prior to that, he spent more than five years as Regional Director Loss Prevention/Operations. Earlier in his career, he held LP roles with HMSHost and Famous Barr. Congratulations, Chris!



George Burns promoted to Assistant Vice President of Loss Prevention & Safety for Pep Boys

George has been with Pep Boys for a combined total of roughly 15 years, starting with the company in 2005 as an Area LP Manager. Before being named Assistant VP of LP & Safety, he spent more than four years as National Director of LP and nearly six years a Director of AP - Northeast & Mid Atlantic Regions. Earlier in his career, he held positions with Gap Inc., Factory Card & Party Outlet, and Montgomery Ward. Congratulations, George!



 


Ryan Dzwigalski, CFI, LPC named Director of Loss Prevention for Parker's

Before being named Director of Loss Prevention for Parker's, Ryan spent more than eight years with VF Corporation as Senior Regional Loss Prevention Manager for three years and Regional Loss Prevention Manager for five years. Earlier in his career, he held LP/security roles with Michaels Stores, Banana Republic, Mervyn's, TJX and Target. Congratulations, Ryan!
 



Michaela Irvine, Regional AP Leader at Rite Aid, Announces Retirement After Decades in the Asset Protection Industry

This week we are celebrating the retirement of a 40-year Asset Protection Servant Leader. Michaela Irvine has made that exciting decision to stop living at work and to start working at life. Michaela started her career over 40 years ago at the May company and broke the glass ceiling for so many female leaders to start their career in Asset Protection. Michaela promoted diversity and inclusion long before it was a common practice.

Michaela led with the highest integrity, a strong work ethic and compassion for her teams. When she was making this decision to retire, her first thought was towards her team at Rite Aid and having to say goodbye.

Thank you, Michaela, for all of your contributions to the Asset Protection industry and the lives you have touched.


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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'Operation Legend'
President deploys feds to more U.S. cities to quell violent crime;
Governors, Mayors, District Attorneys Respond


Painting Bleak Portrait of Urban Crime,
Trump Sends More Agents to Chicago and Other Cities


AG Barr says operations will focus on regular street crime and violent gangs,
different from tactical teams employed in Portland riots


President Trump announced on Wednesday that the Justice Department would send hundreds of additional federal agents into cities to confront a rise in shootings and other violence, escalating his dark rhetoric about urban crime and bashing local elected officials who have been wary of intervention by his administration.

Mr. Trump, who has sought to make "law and order" a campaign theme and has denounced "Democrat-run cities" as he seeks re-election, recounted anecdotes and statistics about a recent spate of gun violence in places like Chicago, while blaming local politicians for crime and criticizing the progressive "defund the police" slogan.

Standing beside Mr. Trump, Attorney General William P. Barr said the Justice Department would send roughly 200 additional agents to Chicago and about 35 to Albuquerque to bolster violent crime task forces that already work with local police.

The surge will build on "Operation Legend," a previously announced plan to send about 200 agents to Kansas City, Mo., with more cities to be added.

The announcement comes amid heightened scrutiny on interventions by federal law enforcement officials in urban areas amid protests prompted by the police killing in May of George Floyd in Minneapolis - including the deployment of Department of Homeland Security agents in camouflage uniforms to confront protesters in Portland, Ore., in the name of protecting federal buildings from vandalism.

Mr. Barr sought to distinguish the Justice Department additions to existing task forces from the novel issues raised by confrontations with protesters, stressing that the agents would perform the sort of "standard anti-criminal activities" targeting violent gangs that law enforcement officers have for decades.

"This is different than the operations and tactical teams we use to defend against riots and mob violence," he said. "And we're going to continue to confront mob violence. But the operations we are discussing today are very different - they are classic crime fighting."

Chad F. Wolf, the acting head of the Department of Homeland Security, also sought to "clearly make a distinction" between agents' work in Portland and the plans announced on Wednesday. His department's goal in Portland, he said, was to protect the federal courthouse there from continuing attempts to vandalize it. The administration's goal in Chicago, he said, would be to protect the public from street crime. nytimes.com

What is Operation Legend?
President Donald Trump said Wednesday he is sending more than 200 federal agents to Chicago as part of an expanded "Operation Legend" operation, designed to bolster existing law enforcement efforts. The Justice Department operation, launched earlier this month to combat a "sudden surge of violent crime," has been billed as a "sustained, systematic and coordinated law enforcement initiative."

Operation Legend is named after 4-year-old LeGend Taliferro, who was shot and killed in his sleep early on June 29 in Kansas City, Missouri, part of a 40 percent increase in homicides there, according to the Justice Department. suntimes.com

Philadelphia's Top Prosecutor Is Prepared to Arrest Federal Agents
After numerous reports and lawsuits in Portland regarding un-badged and un-uniformed federal officers arresting, beating, and detaining people in unmarked vehicles, the Trump administration's response is that they're going to do it even more, and in more cities. Saying that his federal agents are doing a "fantastic job," Trump has suggested that he will also deploy agents in New York, Chicago, Philadelphia, Detroit, Baltimore and Milwaukee to do the same.

In one of those cities, the city prosecutor has already preemptively warned Trump's police forces what he will do if they bring the same tactics to Philadelphia:

"My dad volunteered and served in World War II to fight fascism, like most of my uncles, so we would not have an American president brutalizing and kidnapping Americans for exercising their constitutional rights and trying to make America a better place, which is what patriots do," said Philadelphia District Attorney Larry Krasner in a statement. "Anyone, including federal law enforcement, who unlawfully assaults and kidnaps people will face criminal charges from my office." bloomberg.com

Cuomo says Trump agreed to hold off on federal intervention for NYC crime
Gov. Andrew Cuomo says he and President Donald Trump have agreed that no federal action will be taken to address rising crime rates in New York City yet, and none will be attempted prior to another conversation between the two Queens natives.

Cuomo during a call with reporters Wednesday said he talked with Trump Tuesday after the president threatened to send federal agents to the city. Cuomo said he told Trump the state could handle a public safety emergency for New York City if necessary, but the situation did not yet warrant that declaration. politico.com

De Blasio threatens to take Trump administration to court
if federal officials come to New York City

New York City Mayor Bill de Blasio on Wednesday threatened to take the Trump administration to court should they send federal officers to the city amid violence and unrest in recent weeks. De Blasio, during a press conference Wednesday, said that the federal government seems "fixated" on intervention in the city when city officials do not want the help.

"All over the country, people are distressed but the president's deep, unwavering desire to send agents all over the country where they are not needed," de Blasio said, calling it "unproductive." De Blasio went on to slam federal intervention in cities like Portland, Ore., as "unconstitutional." foxnews.com

Portland mayor tear-gassed by federal agents at protest
The mayor of Portland, Oregon, was tear-gassed by the U.S. government late Wednesday as he stood at a fence guarding a downtown federal courthouse during another night of protests. Demonstrators have clashed repeatedly with federal agents sent in by President Trump to quell ongoing unrest in the city.

It was the 55th straight night of protests in Portland against police brutality and seeking racial justice. They've led to the clashes with the federal officers and to those officers deploying tear gas every night for more than a week, reports CBS Portland affiliate KOIN-TV.

Around Mayor Ted Wheeler, the protest raged, with demonstrators lighting a large fire in the space between a fence and the Mark O. Hatfield Federal Courthouse, and with the pop-pop-pop of federal agents deploying tear gas and stun grenades and pepper balls into the crowd. It wasn't immediately clear if the federal agents knew Wheeler was in the crowd when they used the tear gas. cbsnews.com

Portland Protesters Use Leaf Blowers to Clear Federal Tear Gas From Parks

Chicago: Trump Calls Mayor Lightfoot Wednesday Night to Confirm Federal Aid to Chicago

Philadelphia NAACP, mayor, FOP concerned over Trump plan to deploy federal agents to U.S. cities

Kansas City, MO: Barr says feds arrested 200 people in Operation Legend. KC officials can't confirm it

Federal Agents Will Be 'Clearly Identified' In Kansas City, Mo., U.S. Attorney Says

Albuquerque, NM: 35 agents coming to Albuquerque for 'Operation Legend,' millions in funds available for BCSO, APD

New Mexico A.G. promises civil rights monitoring of federal law enforcement agents
 



COVID Update

US: Over 4.1M Cases - 146K Dead - 1.9M Recovered
Worldwide: Over 15.5M Cases - 633K Dead - 9.4M Recovered


Private Industry Security Guard Deaths: 154+   Law Enforcement Officer Deaths: 65
*Red indicates change in total deaths


U.S. retailers badly want shoppers to wear masks.
Getting them to comply is another story

Many Americans continue to resist wearing masks despite the scientific consensus that the practice saves lives - a fact borne out by the more than 90 grocery workers that have died from COVID-19 after being infected on the job, according to data from the United Food and Commercial Workers (UFCW). Already, that resistance is causing some merchants to backtrack.

Discount chains Dollar Tree and Family Dollar have reversed policies mandating masks in their stores, among other companies easing back. And hardware giant Lowe's this week said it wouldn't enforce its own facial covering policy only days after implementing it.

Some retailers also express concern that asking workers to enforce mask requirements could put them at risk, citing violent incidents at stores. Enforcing masks requirements should be up to "trained professionals, not retail workers already stretched thin during this crisis," according to Marc Perrone, international president of the UFCW.

"Customers can turn aggressive"

Retailers can hire security guards or call law enforcement to deal with mask-averse customers, although in states without mandates the latter might not help. For now, "It's up to the stores to enforce those requirements, and retail employees can't be expected to do that safely."

Meanwhile, there's no standard playbook for dealing with customers who defy retailers' mask requirements. That's why companies typically leave decisions such as whether to call the police up to individual store managers and staff, said Neil Saunders, a retail analyst at GlobalData.

"A lot of retailers really recognize they have a duty of care to their staff and customers. No retailer wants to be accused of being an incubator of the virus," he said. "The policy is the easy part - enforcing them is much more difficult. Customers can turn aggressive, setting your front-line staff up to deal with conflict." cbsnews.com

Lowe's employees won't enforce coronavirus facemask policy

Company won't put employee safety at risk over COVID-19 rules

Home improvement store Lowe's will not be making its retail employees enforce face mask policies that are meant to minimize the spread of coronavirus.

"Safety has been and continues to be our priority," Steve Salazar, Lowe's spokesman, told FOX Business via email. "We will not ask our associates to put their safety at risk by confronting customers about wearing masks, so we are consistently requesting that customers wear masks for the safety of everyone in our stores."

The stores will place signs at entrances and will provide free facemasks at customer service desks and the store policies will continue to reinforce social distancing guidelines by making public address announcements, adding signs and using store employees, Salazar said. foxbusiness.com

McKinsey & Company:
Some are in the office, and others stay home. What will that feel like?

Ready to return. Telecommuters tend to be more satisfied with their jobs, and those who started working from home during the pandemic have proved more productive. But many are itching to get back to the office because they miss stray interactions with colleagues. [WSJ]

Worst of both worlds? Many companies that are starting to reopen have some employees back in offices and others still working from home. That hybrid model creates two arduous employee experiences to manage. And if companies continue evaluating people based on old office-based norms, virtual models will be doomed to fail - and productive remote workers might jump ship. [Wired]

Why it matters. Informal interactions and unplanned encounters allow the cross-pollination of ideas that are essential to healthy, innovative organizations. Hallway "stop and chats," for example, don't arise while working virtually. What's more, remote workers can sometimes feel isolated and unhappy.

Make it work. Companies considering a hybrid workforce model must recognize and plan for the inevitable challenges. Leaders need to unite employees through a shared organizational culture - one that provides stability, social cohesion, identity, and belonging - and avoid dueling "us" versus "them" mindsets. Here are some ways to make it work.

  McKinsey: Reimagining the postpandemic workforce

Young workers face health dilemma
Finding and keeping a job has been incredibly difficult during the pandemic, especially for people under 25. But young people who are fortunate to still be working - many of them in leisure and hospitality roles - are weighing a potentially dangerous decision: whether or not to risk their health in jobs where social distancing isn't possible. The Wall Street Journal's Noted reports only half of workers under 25 have jobs that allow for social distancing, compared with two-thirds of workers over 25. linkedin.com

NY Times List: All the U.S. Chains Requiring Masks

Hy-Vee plans to hand out 3 million face masks to promote COVID-19 safety

California surpasses New York as state with most coronavirus cases after record day

Indiana, Minnesota, Ohio instate sweeping coronavirus mask rules

New York Gov. Cuomo urges Trump to sign executive order mandating masks

States felt confident about reopening. Then came a spike in COVID-19 cases

Senate GOP, White House reach tentative $1 trillion pact to break coronavirus aid logjam

3 ways the pandemic could change our workplaces for the better


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Another Retail Victim
Ascena Retail Group Files for Ch. 11 Bankruptcy


Plans to close roughly 1,100 stores across all brands including
Ann Taylor, Loft, Catherines, Lane Bryant and Justice


Ascena Retail Group Inc., the parent company of Ann Taylor and Lane Bryant, has filed for bankruptcy with plans to close roughly 1,100 stores and reduce its debt by about $1 billion in a debt-for-equity swap with lenders, the latest apparel seller unable to ride out the economic damage caused by coronavirus restrictions.

U.S. spending on apparel has plunged and remained below lockdown levels when thousands of retailers were forced to shut their doors. Since March, a number of major clothing retailers have been pushed into bankruptcy, including Brooks Brothers Group Inc., J.C. Penney Co., Neiman Marcus Group Inc. and J.Crew Group Inc.

Ascena, which also owns the brands Loft, Justice and Catherines, filed for chapter 11 protection Thursday in the U.S. Bankruptcy Court in Richmond, Va. The retailer's business has been "severely disrupted" by the Covid-19 pandemic, said Carrie Teffner, Ascena's interim executive chair.

Ascena's various brands operated 2,800 retail locations in the U.S. and Canada, many of them inside shopping malls. Most of the company's stores have reopened, but it still expects sales to fall by 36% for the year due in part to its stores being closed for two months.

Ascena intends to close all of its Catherines stores, a plus-size fashion chain. The company had nearly 300 Catherines stores as of Feb. 1. It has a deal to sell Catherines' intellectual property assets and e-commerce business out of bankruptcy to Australia-based public company City Chic Collective Ltd., subject to higher and better bids.

The retailer also plans to close a significant number of stores at its teen brand Justice, and some Ann Taylor, Loft, Lane Bryant and Lou & Grey locations as it looks to reduce its number of retail stores and focus more on e-commerce. wsj.com

Lost Retail Jobs May Never Return
During the pandemic, the number of workers in stores has gotten smaller, according to the U.S. Bureau of Labor Statistics. Nearly 15.7 million were employed by retailers in February. That dropped by about 2.4 million in March and April, but recovered somewhat in May and June as stores began to reopen. About 14.4 million employees made up the workforce, as of June.

There were 1.9 million store-based retail workers unemployed - with about 1.1 million of those classified as temporary layoffs, such as furloughs - in June according to the U.S. Bureau of Labor Statistics.

Analysts believe that after the pandemic, the workforce could remain smaller or shrink further as retailers discover they can't make payroll with the same headcount as costs from wages to sanitizing stores rise or learn they can operate with a leaner staff.

"If retailers discover that they can do more with less, we may see a permanent decline in the total number of retail workers," Forrester analyst Sucharita Kodali said. She said e-commerce operations also tend to run leaner. "The warehouse is made for kind of the minimum number of people who have to be there to pick and pack orders," she said. cnbc.com

Joint statement from NRF, AAFA, FDRA, RILA, USFIA on Supply Chains & Xinjiang
Our member companies have long maintained policies and compliance programs that seek to prevent, identify, and mitigate instances of forced labor. As an industry representing thousands of brands and retailers, ensuring that forced labor does not exist in our supply chains is a key priority.

Following today's launch of the NGO Call to Action, the recent publication of several new reports, the signing into law of the Uyghur Human Rights Policy Act, and the release of a business advisory by the U.S. State, Treasury, Homeland Security, and Commerce Departments regarding supply chain risk in the Xinjiang Uyghur Autonomous Region (XUAR), we want to reiterate our continued focus on identifying and eradicating forced labor. Read more here: nrf.com

Dollar General LP assists in FL Murder Investigation
Surveillance video shows suspects follow victim into store before Florida 'massacre'


Nike shakes up its executive team to bolster its digital business, announces job cuts

Layoffs: 1.4M workers filed for unemployment last week - First increase since late March

Retailers join forces in bid to replace the plastic bag

Back-to-School Shopping Is Off to a Rough Start

J
eff Bezos Adds Record $13 Billion in Single Day to Fortune


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The New Rules of Consumer Privacy
by FaceFirst CEO Peter Trepp


What does it take for companies to survive in today's fast-changing landscape? The secret: balancing consumers' often competing desire for privacy, security and convenience.

That's no easy task. Technological innovations have now made it possible to keep consumers safer than ever before, while offering brands never-imagined insight into consumer behavior. And yet, data breaches and privacy scandals undermine consumer confidence on a daily basis.

It's time for a new model. In The New Rules of Consumer Privacy: Building Loyalty with Connected Consumers in the Age of Face Recognition and AI, FaceFirst CEO and author Peter Trepp has devised a set of rules that will help companies uphold consumers' privacy without sacrificing their security and convenience. By following these rules, brands can create a win-win scenario that will maximize revenue, reduce crime, provide consumers with the best experience possible and ensure that consumers' privacy is reasonably protected.

Included in The New Rules of Consumer Privacy:

● The Five Privacy Principles every company must follow
● The new rules of responsible data handling, according to leading academics and visionaries
● How technology adoption has forever changed our expectations of privacy
● How to deliver security, privacy and convenience at the same time
● Why transparency matters to brand loyalty
● The global legislative landscape
● The future of Artificial Intelligence

This book is a must-read for entrepreneurs, business leaders and anyone curious about face recognition, artificial intelligence or the future of privacy. Here's how to order your copy.

About Peter Trepp
Peter Trepp is CEO of FaceFirst, a global patented enterprise-grade facial recognition software platform designed to be scalable, fast and accurate while maintaining the highest levels of security and privacy. As an executive leader, investor and entrepreneur, Peter has helped numerous technology companies achieve successful exits, including CSC's purchase of ServiceMesh, BlackLine's sale to Silver Lake Sumeru, and RedHat's acquisition of Inktank. He earned his MBA at the UCLA Anderson School of Management and BS degree in Economics from UC Irvine. Peter is a widely quoted industry expert whose thought leadership has appeared in the Wall Street Journey, New York Times, Bloomberg, Digital Journal, Education Week, Business Insider and elsewhere.


 

 

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Webinar: How Arby's uses Data for Smarter & More Profitable Restaurants

Join JoAnn Yoder, President & COO of Brumit Restaurant Group as she discusses of how Agilence's data analytics platform has revolutionized their Arby's restaurant operations helping boost sales and spread data literacy across their organization.

Hear why JoAnn & team made the switch to Agilence and what she believes is in store in the back-half of 2020 for restaurant operators nationwide. From fluctuating supply chains to full-on crisis management, it's never been a crazier time to be a leader in the restaurant industry.

Find out what experienced restaurant industry veterans are asking of themselves and their teams to make 2020 turn from a year of chaos to a year of prosperity.

Webinar Details:

When: Wednesday, August 5
Time: 1:00 PM - 2:00 PM ET

Presented by:
• JoAnn Yoder, President & COO at Brumit Restaurant Group
• Jason McCammon, Director of IT at Brumit Restaurant Group 



Report: Instacart users' personal data, including order history, being sold online

But Instacart denies there's been a breach of their systems

The personal data of hundreds of thousands of Instacart users is being sold on the dark web for around $2 per person, according to a report from BuzzFeed.

AdvertisementThe publication says information including "names, the last four digits of credit card numbers, and order histories" appearing to belong to 278,531 Instacart accounts is available to buy. (Though it's impossible to verify that this number doesn't include duplicates or incorrect data.) BuzzFeed did confirm with two Instacart users that the order date, transaction amount, and credit card numbers included in the cache matched their recent purchases. The data also includes users' emails addresses.

Instacart denies that there's been a data breach of its systems, but says it's investigating the issue and has reached out to potentially affected users. A spokesperson for the company told The Verge that it was contacting customers whose data might have been compromised not because of a data breach, but because of phishing attacks or credential stuffing.

Credential stuffing is where hackers take login information posted online as a result of leaks or breaches and use it to try and access different accounts belonging to the same targets. It's often successful because people tend to re-use passwords across the web. theverge.com

COVID-19-Related Attacks Exploded in the First Half of 2020 -- Up 3,900%
A midyear report on cyber threats finds that COVID-19-related attacks grew from fewer than 5,000 per week in February to more than 200,000 per week in late April. And those attacks didn't mark the end of threats, as all cyberattacks increased in number by 34% in May and June compared with March and April.

The report, from Check Point, contains details on the attacks, including items such as Excel files being the most used in both web and email attacks, 80% of exploited vulnerabilities registered in 2017 or earlier, and more than 20% of those exploited vulnerabilities that were 7 years old or older.

When looking at the types of attacks on the increase, Check Point found that double-extortion attacks (in which criminals exfiltrate data before encrypting it, then threaten to release sensitive data if a ransom isn't paid, whether or not the victim can successfully decrypt the locked data) and mobile device exploits are among those rapidly escalating in number. darkreading.com

How 'Cross-Checking' Can Help Protect Company Data
Twitter Breach Highlights Privileged Account Security Issue

Last week's security breach at Twitter, which resulted in attackers sending out tweets on behalf of several high-profile individuals, has focused attention once again on the challenges organizations face in protecting accounts with privileged access to internal systems and data.

In an update over the weekend, Twitter said its investigations so far showed that someone used social engineering to obtain credentials belonging to a small number of employees and then used those credentials to somehow bypass two-factor protections and access a key internal system.

Melody Kaufmann, cybersecurity specialist at Saviynt, says the hack is indicative of major security failures at Twitter on multiple fronts. First off, it appears that too many individuals within the company had access to verified accounts. There are also questions over whether Twitter had controls to ensure that no single individual could alter trusted accounts without some sort of oversight and approval - a recommended practice for protecting against privileged account abuse.

"By integrating some measure of cross-checking, it ups the challenge in executing such an attack as it now requires multiple accounts or individuals with privileged access to be compromised at the same time," Kaufmann says. darkreading.com

Legendary Apple Cofounder Sues YouTube And Google Over Twitter-Like Bitcoin Scam

CISA Hires Security Experts to Boost COVID-19 Response


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Taking on the Black Market
California weighs steep new fines to combat illegal cannabis sellers


Up to 80% of cannabis sold in California comes from illicit market

Alarmed that
unlicensed cannabis sellers continue to dominate California's pot market, state lawmakers are moving toward imposing steep new fines on businesses that provide building space, advertising platforms and other aid to illicit operations.

Those who provide assistance to illegal pot sellers would
face civil fines of up to $30,000 per day under legislation approved unanimously by the state Assembly that is now pending in the Senate. A final vote on the proposal is expected sometime after lawmakers return to Sacramento this month.

Assemblywoman Blanca Rubio (D-Baldwin Park) said she introduced the bill out of concern that as much as 80% of the cannabis sold in California comes from the illicit market,
despite voters approving legal and licensed sales that began in 2018. cannabisbusinessexecutive.com

Cannabis company offers $25K reward for robbery suspected to be an 'inside job'
Nothing is certain yet, but the owners of the Veritas Fine Cannabis cultivation site in Denver believe a robbery late last week could have
involved someone who used to work for the company or was very familiar with its operations.

Having cultivated in the Denver community since it became legal to do so, the company is offering a US$25,000 reward for "any information that leads to the arrest and conviction of these criminals" seen on security footage. "
Let's catch them before they do it again," notes a Facebook post, which provides an email address for anyone with information. thegrowthop.com

Is Your Business Ready?
Security Management is Key When Opening Your Cannabis Business

Getting approved for operations is no simple task, and
security is often a large obstacle. Demanding regulations and unique risks for cannabis businesses mean most operational decision makers have never spent this much on security equipment or personnel before. But time and again, those barriers can be overcome by good security project management.

Bringing in an experienced cannabis security project management team will save you time and money and help get you operational sooner. Sapphire Risk is the most experienced cannabis security consulting firm nationwide. In the past 6 years, we have
built out the security for over 60 cultivation and dispensary facilities in 24 states. sapphirerisk.com

'In times like this, vices go up': Legal cannabis sales hit record high in May


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LexusNexis 2020 True Cost of Fraud Study: E-commerce/Retail Edition, Part II
This research was conducted pre- and during the COVID-19 shutdown. Results have been analyzed by these time periods to understand any impacts on and challenges related to fraud detection and prevention during this unprecedented time.

Key Finding #2: A surge in online and mobile channel activity increased fraud.

Recognizing its ease and convenience, consumers are conducting more of their shopping online. Add to that the impact of Covid-19, and it's not surprising that online transaction volume increased among e-commerce merchants.

Additionally, mobile transactions volume went up, which in turn caused mobile fraud costs to increase. Identity-related fraud continues to be substantial, encompassing both account takeover and fraudulent account creation.

Key Finding #3: Distinguishing customers from malicious bots became more difficult.

Online merchants struggle to verify customer identities in near-real time without creating unnecessary friction for legitimate customers. The problem is exacerbated when transaction speed and volume is high.

The rise in volume of synthetic identities and botnets presents an increasing challenge, particularly for newer M-commerce companies. They are calling for more real-time data and better transaction tracking and fraud detection solutions if they're to effectively balance fraud prevention with the customer experience.

Download the report

Amazon officially delays Prime Day, but hasn't set a new date
Amazon is postponing Prime Day in the U.S., the company announced Tuesday. Amazon didn't announce a date for the two-day summer sales event, which is typically held in mid-July, saying it will share "more details soon."

Earlier this month, Amazon told third-party sellers to use the week of Oct. 5 as a "placeholder date" for Prime Day promotions and coupons. The company declined to comment further regarding that date. The delay was widely expected, and sellers and brands have been preparing for it for months. cnbc.com

Macy's, Kohl's suffer as brands, competitors & e-commerce step in to replace department stores

Amazon officially announces it's opening 'massive' distribution center to employ 750 in El Paso


Adevinta acquires eBay Classifieds for $9.2B


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Pasco, WA: Stolen Tri-Cities air conditioners hot sellers on Facebook;
theft ring busted
AdvertisementA group of thieves were trying to turn the Tri-Cities scorching summer temperatures into some cold cash with some hot air conditioners, said police. Four suspects are charged with organized retail theft after they allegedly stole air conditioners from Walmart and tried to sell them online, Pasco police posted. Someone tipped police off about the group on July 11, saying that Maria M. Pacheco, 23, of Zillah, and an accomplice were stealing air conditioning units and posting them for sale on Facebook, according to court records. That was days after Pacheco was caught by Richland police pushing a $299 air conditioner out of the Duportail Street Walmart without paying for it. She was stopped before she could finish putting it into a green Honda Civic driven by Elyssa P. Daniel, 21, of Sunnyside, said police. Pacheco admitted to taking five or six units from retailers in the Tri-Cities with her three accomplices, said police. Police said she had at least 12 different listings for air conditioners on her Facebook account. Many were listed as "brand new and in the box." The four are charged with second-degree organized retail theft in Franklin County Superior Court. tri-cityherald.com

Pearland, TX: $45,000 worth of bicycles and merchandise stolen in shop burglary
Thousands of dollars worth of bicycles were taken under the cover of night from a Pearland shop known for selling and servicing them. It happened overnight Monday at Pearland Bicycles. "(Three) lowlifes broke into our bicycle shop tonight here in the Silverlake area of Pearland," owner Daryl Catching said. "Please get the word out to other bike shops for them to take additional security measures." A total of 19 bicycles were stolen from the shop, which Catching valued to be at least $45,000 worth of merchandise. Some of the bikes stolen belonged to customers who'd brought them in for service, Catching said. abc13.com

Bonneville County, ID: Man sentenced after stealing diarrhea medication from Albertson's since 2017
A man will spend time on probation after police arrested him at Albertsons on 25th East when he attempted to steal diarrhea medication. Logan A. Celner, 26, will spend four years on probation after pleading guilty to felony attempted burglary. District Judge Dane H. Watkins handed down the sentence Monday morning and opted to suspend a two to five-year prison sentence. Deputies' reports indicate that in January, an employee at the store said Celner repeatedly went into the store and stole several packages of over-the-counter medication over several weeks.

Bonneville County Sheriff Sgt. Bryan Lovell previously told EastIdahoNews.com they identified the drug as loperamide, an anti-diarrhea medication. When deputies spoke with Celner, he admitted to visiting Albertsons approximately once a week since 2017 to steal medicine. Lovell said Celner told them he is addicted to opioids and takes a high dose of over-the-counter medications to get high. AddictionCenter.com reports high doses of loperamide will produce similar effects as opioids. Individuals who abuse the drug will buy it cheaper than illicit and prescription opioids and take anywhere from 50 to 400 pills in a single day to become high, the website says. Watkins also ordered Celner to complete 50 hours of community service and pay $1,675.50 in fees and fines. eastidahonews.com

Prattville, AL: Nearly $3,000 in Perfume Stolen from Ulta Beauty

Fremont, CA: Convenience Store Burglary Suspects Arrested; theft of thousands in lottery tickets and cigarettes


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Shootings & Deaths

St Louis, MO: Suspect in custody following double shooting that left one person dead at St. Louis Galleria
Updated at 11:05 p.m. Wednesday with suspect in custody. An 18-year-old is in custody Wednesday night after a double shooting that left one person dead at the St. Louis Galleria shopping center. The suspect was taken into police custody without incident, said St. Louis County police spokesperson Ben Granda. The man who died was in his early 20s, Granda said. He was pronounced dead at the scene. The other man's age wasn't immediately known. That victim was taken to a hospital . Police said each man had been struck at least once by gunfire. Granda said the shooting happened about 12:30 p.m. after a confrontation between two groups on the second floor of the north end of the mall. Three to four people then fled, possibly through the Dillard's store, he said. The shooting closed the mall, trapping some employees and shoppers in stores during a lock down. stltoday.com

Bethlehem, PA: Former pharmacy employee forces way inside, steals prescriptions; shots fired
A former employee of a Bethlehem pharmacy stands accused of firing shots inside the building late Tuesday night and stealing more than $1,000 worth of prescription drugs. Nicholas K. Loukas Jr., faces burglary and criminal mischief charges, following the alleged break-in at the Stefko Pharmacy. District Judge Alicia Zito arraigned the 37-year-old Wednesday morning, setting bail at $100,000. Bethlehem police were dispatched to the pharmacy about 11:45 p.m. Tuesday for a report of a burglary alarm. When officers arrived, they saw a damaged front window and a car leaving the area, according to the criminal complaint. wfmz.com

 



Robberies, Incidents & Thefts

Yakima, WA: Suspect in Fred Meyer knife attack charged with attempted murder
Prosecutors are charging a 28-year-old man with attempted first-degree murder after prosecutors say he slashed a woman's throat at Fred Meyer in an unprovoked attack. Muhammad Haris Tariq was also charged with first-degree assault and felony violation of a protective order, Deputy Prosecuting Attorney Jared Boswell said Wednesday. Tariq is accused of slashing the throat of a 66-year-old woman in the produce section of the North 40th Avenue Fred Meyer around noon Saturday. The woman told police that she was shopping when someone pulled her head back from behind before cutting her across her throat, according to court documents. Her injuries were not life threatening, police said. yakimaherald.com

Gettysburg, PA: Pharmacist assaulted, employees pepper sprayed during Rite Aid robbery
A Rite Aid pharmacist was assaulted and employees were pepper-sprayed during a robbery in Gettysburg, according to police. Police said two or three people entered the store shortly before 9 p.m. Tuesday and forced employees to the back of the building. One of the robbers assaulted the pharmacist and demanded controlled substances, police said. After being given the drugs, police said, the robber sprayed the employees with pepper spray and ran out of the store. wgal.com

Wichita Falls, TX: Man allegedly steals from Target, says he can take whatever he wants
Wichita Falls police said a Target employee confronted a shoplifter who told her he can take anything he wants and if she tried to stop him she would be hurt. The asset protection officer said she saw a man putting merchandise into a backpack and told him he couldn't do that. She said he told her he could take whatever he wanted and if she touched him he would "(expletive) you up" and swung his arms back as if ready to punch her. She followed him as he headed toward the doors and when he tried to leave, she tried to grab the backpack and said he shoved her arms away and again threatened her. She said he left on an orange bicycle and she called the police. texomashomepage.com

Orange, CT: Man shows gun, steals items at Home Depot stores
Police in North Haven and Orange are looking for a suspect who they say displayed a handgun tucked in his waistband to steal merchandise from two Home Depot stores. nhregister.com

Denver, CO: Police are asking for help identifying three suspects in connection with a July 8 robbery at Walmart in Montbello

Rockingham County, NC: Schools Maintenance Mgr. used purchasing system and pawned goods, nearly $20,000 for cash

Wadena, MN: Merickel Lumber employee gets 45 days in jail for swindling customers out of $80,000

Lincoln, NE: Couple arrested for nearly $90,000 in check fraud; attempted to purchase 5 trucks for nearly $200,000 with bank starter checks, account with no funds

Ephrata, WA: Year in prison for $111 Walmart shoplifter; switching tags after a trespass notice

Cincinnati, OH: Police search for suspect accused of breaking into City Gear during recent unrest in city

 



Counterfeit

San Juan, PR: US agents seize 1,000+ bogus luxury watches, valued at over $400k in shipment from Dominican Republic
 


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C-Store - Fremont, CA - Burglary
C-Store - Abilene, TX - Robbery
Concession - Naugatuck, CT - Burglary
Dollar General - Dallas County, AL - Armed Robbery
Golf - Champaign, IN - Burglary
Grocery - Gary, IN - Burglary
Home Depot - Orange, CT - Armed Robbery
Home Depot - North Haven, CT - Armed Robbery
Jewelry - Wood Village, OR - Robbery
Jewelry - Vancouver, WA - Robbery
Liquor - Century, FL - Burglary
Nail Salon - Greenville, DE - Robbery
Pharmacy - Roswell, NM - Burglary
Pharmacy - Bethlehem, PA - Burglary
Pharmacy - Whitesburg, TN - Armed Robbery
Restaurant - Bibb County, GA - Armed Robbery (Zaxby's)
Restaurant - Jonesboro, AR -Burglary (Steak n Shake)
Pharmacy - Gettysburg, PA - Armed Robbery
Restaurant - Tupelo, MS - Armed Robbery (KFC)
Restaurant - Madison, GA - Burglary
7-Eleven - Fresno, CA - Armed Robbery

 

Daily Totals:
• 12 robberies
• 9 burglaries
• 0 shootings
• 0 killed


Click to enlarge map

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Joshua Beckler promoted to Senior District Loss Prevention Manager for Sephora

 


John Corner CPS named Regional Loss Prevention Manager for Goodwill Industries Memphis


James Selman named Area Loss Prevention Manager for Ulta Beauty


Beth Cox named Regional Loss Prevention & Safety Manager for At Home Group


Cliff Braschler named Asset Protection Partner for Carvana


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