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Joseph Biffar, CFE, CFI promoted to Vice President, Asset Protection for
Chico's FAS
Joe's been with Chico's FAS for more than 13 years, starting with the
company as an LP Analyst and recently serving as Senior Director, Asset
Protection. In this newly created role, Joe leads teams responsible for
Enterprise Asset Protection, Crisis Management, Corporate Security,
Digital Fraud Mitigation, Facilities Mgmt. & HQ Operations. Earlier in
his career, he held various corporate security and AP positions,
including with Target and Sears Holding. Joe is a Florida State
University graduate and an active member of ISMA, ATAP, DSAC, and OSAC.
Congratulations, Joe! |
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See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position
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Summer 2022 Weekend Shooting Analysis
America's Crime & Violence Surge Continues
Another Weekend of Violence in America
860 Shootings -
276 killed - 896 Injured in 15 Big Cities Over Past 7 Weekends
The D&D Daily's Big City Weekend Violence Study - Memorial Day to Labor Day
The Daily's study analyzes weekend shooting
data in 15 major U.S. cities from Memorial Day Weekend through Labor Day Weekend
2022
Starting
Memorial Day Weekend, the D&D Daily began compiling and analyzing
data from 15 major U.S. cities to get a snapshot of summer gun violence.
This past weekend, from July 8th through July 10th, there were 96 shootings recorded in these same
cities, resulting in 26 deaths and
91 injuries.
The chart below shows the totals for each of the past seven weekends
dating back to Memorial Day weekend.
The D&D Daily will continue to track this data throughout the summer to capture
the weekend violence trend in our nation's big cities as warm weather typically
brings about more crime and violence.
Click here to see the list of incidents per city and follow along
each week this summer as this spreadsheet will be updated every Monday.
docs.google.com
Read more coverage about America's crime and gun
violence
epidemic in the section below
The U.S. Crime Surge
The Retail Impact
Theft, Burglaries & Murder on the Rise Amid
Soaring Inflation
More theft, burglaries and even murders are the unexpected side-effects of
rising prices, this criminologist warns
Retailers fear police are now focusing more
on violent crime than on burglary and theft.
Soaring inflation threaten to trigger a crime wave, a criminologist says,
and your purchases might get caught up along the way. Rosenfeld, who has been
researching the link between crime and macroeconomic variables for years,
said inflation acts as a much better indicator of crime than unemployment
or a
recession.
Trading
down
Rosenfeld said inflation forces customers to shop at cheaper stores. While some
will switch from Target to Dollar Tree, for example, he said that Dollar Tree
and Goodwill shoppers will be more susceptible to the black market.
Rosenfeld thinks it's more likely that demand for non-essential illicit goods
will rise, as consumers won't have anything left over after spending on
food, which is also suffering big price rises. Jason Straczewski of the National
Retail Federation told Insider that organized crime had
been rising in recent years, even before inflation began soaring.
Crime rates have not yet risen,
according to
quarterly FBI data, but Rosenfeld expected that to change by the end of
this year.
Violent crime fears
More violent crime could also be on the horizon. As the shadow economy
grows, so too do the number of disputes that would ordinarily be settled in
court. Rosenfeld says with that option gone, violent crime, including murder,
can increase. "The work that's been done on violent crime tends to suggest
that high levels of inflation really produce reduced sizeable reductions in
institutional legitimacy," he says.
"That is the perception on the part of the population, that social institutions
are simply not operating properly. And that decline in institutional legitimacy
has from a variety of perspectives been linked to increases in violent crime."
businessinsider.com
Retailers Reeling from a 'Pandemic of Theft'
Boston, MA: Product locks flood local stores
A "pandemic of theft," one retail security
supplier said, has put more and more products behind locks
Like
many products at retail stores, the $8 toothpaste pack has migrated behind a
locked case. The reason, one retail security supplier said, "a
pandemic of theft." The uptick in locked cases, Indyme Solutions CEO
Joe Budano said, is just retailers' attempt "stem the tide."
"Wet shave products, baby formula, Tide detergent, all types of detergent,
skin care products - those are some of the high lift items, and the reason
that is, is because they're small, and they're valuable," said Cory Lowe, a
senior researcher at the Loss Prevention Research Council.
The products can be easily lifted in high quantities, Lowe said, and easily
resold at increasingly-accessible internet outlets at "essentially infinite
profit margins."
With the growth in online shopping and particular circumstances of the COVID-19
pandemic, the instances of this kind of "organized
retail crime," which can be perpetrated systematically by individuals or large
retail gangs, shot up dramatically, especially around urban areas.
After 2020, the National Retail Federation found that 57% of retail
organizations reported the pandemic increased the risk of organized retail crime.
One Walgreens representative noted it has become "one of the top challenges
facing the industry today."
"A lot of retailers have been making big investments, in terms of thousands
of cases throughout the organization," said Lowe. "And the reason is because
retail theft is something that they otherwise can't do a lot about."
Anti-theft tags, monitoring devices or other measures can only do so much
when people are increasingly motivated and organized, Lowe said. And retailers
often don't want to force employees to confront potentially armed thieves
and risk their safety.
bostonherald.com
Taking Anti-Theft Measures to a New Level
Why Aldi's Shoplifting Technique Is Enraging Customers
Shoplifting is on the rise, leading retailers to come up with creative
measures for keeping their products secure. Stores are doing anything they
can to mitigate the lost revenue. Grocery stores certainly aren't exempt from
shoplifting, either, and
Aldi
has taken matters into its own hands. However, its anti-theft measures are
confusing some of its honest shoppers.
Some customers are frustrated with Aldi UK's attempts
at preventing theft
If
you've ever picked up an expensive sweater from a store, you might have noticed
a security tag that can't be removed by hand. Of course, this is to
prevent shoplifting of pricy items. But now, it's a method being used on
basic items, such as Aldi cheese. According to
The Takeout, Aldi's U.K. stores have started implementing the hefty
security tags on food items, including cheese and meat. Photos surfaced on
Twitter showing cheese wrapped in a security tag and meat secured in locked
plastic boxes. Users responded with total confusion, while some joked that they
would "just eat around" the security tags.
Steak stealing has been a problem at Aldi in the past, too, with a
Reddit thread from April showing a photo of Aldi's meat department, which
had removed steaks from shelves entirely. Customers apparently had to ask a
store clerk for help in retrieving a steak due to the rise in shoplifting.
One commenter called the loss prevention measure "ridiculous."
It's not just Aldi that's increasing its U.K. security measures, either.
Business Insider reports that a Sainsbury's grocery store location in
London had "security stickers" attached to everything from toiletries to candy.
Though consumers might not appreciate the security tags, stores' hands are tied
in terms of balancing customer satisfaction and preventing theft. Other
grocery stores are adapting to shoplifting as well, with some stores
choosing to implement surcharges to offset the lost money.
mashed.com
NYC Under Siege by Retail Thieves
Shoplifters hitting NYC supermarkets with increasingly brazen heists
Shoplifters are hitting supermarket aisles across New York City with
increasingly brazen heists - emboldened by
soft-on-crime laws that are forcing grocers to take matters into their own hands
even as they shell out more cash for security.
Audacious thieves are showing up with reusable shopping bags, backpacks
and even empty suitcases and waltzing out with stacks of London broil
steaks, armloads of air freshener and dozens of ice cream pints at a time.
Some brandish knives or hypodermic needles when confronted, and a few employees
have been injured while attempting to thwart the
shoplifters, grocers say.
"We have rampant theft in our stores," said Steven Sloan, co-owner of the
high-end Morton Williams chain, which has 16 stores, mostly in Manhattan.
"We hired uniformed police officers with guns and we've never had to do this
before. That has helped to deter the thieves but at a huge cost."
The city's 30 Gristedes and D'Agostino stores have seen a 30% spike in
shoplifting year to date compared with the same period last year, according
to president Joe Parisi. He blames the increase on the fact that thieves are not
typically prosecuted or arrested for stealing
less than $1,000 worth of goods.
"If they know they aren't going to jail or they are getting out quickly," Parisi said,
"what stops them from stealing?"
Some sophisticated thieves are staking out stores, waiting for the moment
when a security guard leaves a post. The pilfered merchandise is resold for
a fraction of the cost, sometimes right outside the supermarkets, to passersby
or
bodegas happy for the five-fingered discount amid record-high inflation.
Petit larceny complaints citywide are up by 43% to 55,876 year to date
through July 3, according to NYPD data. In New York, petit larceny - defined as
stolen items worth less than $1,000 - is a misdemeanor.
nypost.com
DOJ Could Pursue Death Penalty for Buffalo
Tops Shooter
Justice Department weighs whether to seek death penalty for Buffalo mass shooter
amid racial equity concerns
This course of action would go against the
department's current stance on capital punishment following concerns expressed
by civil rights groups.
The
U.S. Department of Justice (DOJ) is mulling over whether it will seek the
death penalty in the federal hate crimes case against the Buffalo suspect
accused of murdering 10 African Americans in a racially-motivated mass
shooting inside of a local supermarket.
Attorney General Merrick Garland has not officially decided on the death
penalty, but the topic has become a conundrum for the nation's top prosecutor.
According to
The Washington Post, some survivors and victims' families expressed in a
private meeting with Garland that they support capital punishment for
18-year-old Payton Gendron.
However, pursuing the death penalty would go against the department's current
stance on capital punishment. Last summer, Attorney General Garland announced
a
moratorium on federal executions. The decision came after racial equity
concerns were expressed by civil rights groups following the Trump
administration's carrying out 13 executions in his last six months in office,
The Post reported. Garland said his office would review the policies of Trump's
DOJ before moving forward with any federal executions.
Civil rights leaders have long expressed their opposition to the death
penalty because of the disproportionate number of Black and brown inmates on
death row, as well as a number of incarcerated people of color being exonerated
as a result of
DNA evidence proving their innocence.
thegrio.com
(Updated) A Partial List of Mass Shootings in the United States in 2022
COVID Update
597.6M Vaccinations Given
US: 90.3M Cases - 1M Dead - 85.7M Recovered
Worldwide:
560.8M Cases - 6.3M Dead - 533.8M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 360
Law
Enforcement Officer Deaths: 787
*Red indicates change in total deaths
COVID Fueled Self-Checkout Surge
Self-checkout growing even though no one likes it
Despite the fact that both consumers and retailers aren't always happy with
self-checkout, it's a trend that is here to stay. Retail analysts say
COVID-19 hastened the growth of self-checkout as customers avoided
interactions with cashiers. The labor shortage is also responsible for its rise.
Of
shoppers surveyed last year, 67% said they had issues with self-checkout.
The service now accounts for 29% of grocery sales. For retailers, self-checkout
hasn't saved as much money as anticipated, with the increase in losses due to
error or theft.
Still, Walmart, Kroger and Dollar General are pilot testing stores that only
offer self-checkout. Retail trends indicate - like it or not - scanning and
bagging your own purchases is here to stay and likely to become even more
common.
The mixed response led some grocery chains, including Costco, Albertsons and
others, to pull out the self-checkout machines they had installed in the
mid-2000s.
In the biggest headache for store owners, self-checkout
leads to more losses due to error or theft than traditional cashiers.
"If you had a retail store where 50% of transactions were through self
checkout, losses would be 77% higher" than average, according to Adrian
Beck, an emeritus professor at the University of Leicester in the UK who studies
retail losses. Customers make honest errors as well as intentionally steal at
self-checkout machines..
cnn.com
wmbfnews.com
The Return of Masks?
NYC Pushes Indoor Mask Advisory for All as 'Worst' Omicron Strain Fuels 6th Wave
The BA.5 subvariant appears to escape
immunity and transmit more easily, leading some to call it the "worst version"
of omicron yet
All five boroughs of New York City are back in the CDC's high-risk category
for COVID community spread as of the agency's Friday update, a reflection of
the increasingly infectious national climate as the "worst version" of omicron
yet holds its dominance.
Manhattan, Queens, Brooklyn, the Bronx and Staten Island had all been in the CDC
high-risk category for the latter half of May and transitioned to medium risk
through June as viral rates and hospital admissions associated with that wave
ebbed. The relief was short-lived, though, with all five boroughs now in a
heightened state of risk.
That means face masks are recommended for everyone indoors and in public
settings, regardless of vaccination status -- again. It comes as
some neighborhoods in Manhattan and Queens are seeing 25% positivity
rates (again). City health officials renewed their
indoor mask advisory on Friday in light of the updated COVID data.
nbcnewyork.com
Cases Surge as Pre-Pandemic Activities Resume
Is Covid-19 surging again? Our expert explains how to prepare
An earlier rise in cases this year was driven by the
BA.2 Omicron subvariant. Now, the US Centers for Disease Control and
Prevention reports that two other subvariants, BA.4 and BA.5, constitute
more than 70% of new infections in the country. These subvariants may
partially
escape the immunity produced by the vaccine and by prior infection, though
vaccination still likely protects against severe illness.
These developments are occurring as more people resume travel and other
pre-pandemic activities. How should people think about their risk from
Covid-19 right now? If they are vaccinated and boosted, are they safe? What
about those who recently had Covid-19? What kind of precautions should people
take if they still want to avoid Covid-19? And if someone tests positive for the
coronavirus, should this person still isolate?
cnn.com
China links seven COVID-19 outbreaks to food packaging
Omicron variant may bring second-largest US Covid wave
NYC Security Worker Lawsuit - Not Paid for
Overtime Hours?
Security giant Allied United faces another wage-violation court battle
A Manhattan security guard has filed a class-action lawsuit against Allied
Universal, which provides security guards to retail stores, hospitals and
other locations, alleging the company failed to pay proper overtime and keep
track of hours worked.
The
suit says Allied failed to pay the proper overtime rate when guards worked
more than 40 hours in a week. It also alleges Allied required Spencer and
other employees to complete tasks outside of their shift without pay, such as
loss prevention and escorting people to other locations. Spencer estimated
it added two to three hours per week of unpaid work.
As a class action, the suit would allow other security guards who worked for the
company in the past six years to participate. The class is seeking back wages
for unpaid overtime, plus $250 for each day workers were not provided with an
accurate wage statement, bringing the total to $5,000 per worker.
Allied is trying to settle another class-action suit, which was filed in October
in a Brooklyn court by two security guards who said the company would
"time-shave," underpaying them by small amounts each day.
The company denied all the workers' allegations, according to court records, but
the parties have entered into a $5.9 million class-action settlement, with
approximately $3.9 million being awarded to eligible workers depending on their
hours worked. As the settlement is still awaiting approval from the court, funds
have not been paid.
The U.S. Bureau of Labor Statistics estimates there are more than 112,000
security guards in the New York metropolitan area. The average pay currently
stands at $20.10 per hour. Private security is a $51.8 billion market in the
United States, and it grew 3.3% since 2017, according to research from IBIS
World, a business industry research firm.
crainsnewyork.com
Retail's Mixed Response to Abortion Ruling
Some Brands Voice Support for Abortion Access as Others Stay Quiet
Marketers say brand values have led to
expressions of solidarity
An
increasing number of brands are taking a public stance against the
Supreme Court decision overturning Roe v. Wade and expressing their support
for abortion rights. Many are speaking up
after remaining silent when a leaked draft of the Supreme Court opinion
in May suggested that such a decision was coming.
Apparel brand J.Crew weighed in the next day, writing on Instagram that
the court's decision "puts the health, independence and economic stability of
all of us at risk."
More companies have said nothing on the subject, despite the growing expectation
that brands weigh in on social issues. Some of those staying quiet have,
however, announced policies
covering the costs of employee travel for medical services, including
abortion.
Some are likely staying quiet to avoid the risk of alienating consumers
over a strongly felt issue, marketing experts have said. But others have spoken
up, even before the ruling was official. That group includes Levi Strauss &
Co., Kering's Gucci, Yelp Inc., Match Group Inc.'s OkCupid, Bumble Inc. and
Unilever PLC's Ben & Jerry's.
Other companies have also posted objections to the ruling in social media,
including Unilever-owned personal-care brand Dove; makeup company Glossier Inc.;
weddings brand Knot Worldwide Inc.; and Madewell, which, like J.Crew, is part of
apparel retailer J.Crew Group LLC.
Luxury retail operator NMG Holding Co., which owns brands including Neiman
Marcus and Bergdorf Goodman, used its corporate Instagram account to post about
supporting female employees' "full and equitable healthcare access" after
the leak in May.
wsj.com
Massive Price-Fixing Scheme?
Lawsuit accuses 4 largest meat processors of driving up beef prices by
conspiring to curb number of slaughtered cattle
The Sysco Corp. filed a lawsuit last month
accusing the 4 largest meat processors of fixing prices.
The Sysco
Corp. filed a federal lawsuit in Texas last month accusing the world's
four largest meat processors of coordinating to fix the price of beef since at
least 2015 by curbing the number of slaughtered cattle. It's the latest
allegation in a growing number of complaints against the industry giants, which
include Tyson Foods, JBS USA, Cargill, and National Beef.
The
Associated Press was the first to report on the Sysco lawsuit, which is
similar to several other suits that have been filed by
grocery stores, ranchers, restaurants, and wholesalers in recent
years. Those claims have been stalled in Minnesota federal court since 2020, the
outlet reported.
According to the court documents obtained by Insider, the Sysco lawsuit accuses
the companies of conspiring together to suppress the number of cattle being
killed in an effort to increase profits for meat producers by driving down
the price of beef for meat processors while simultaneously boosting beef prices.
The four meat processors named in the suit control more than 80% of the US
beef market, according to the suit. The lawsuit cites two anonymous
witnesses who previously worked in the meat industry and offered direct evidence
they said confirmed accusations of a conspiracy.
businessinsider.com
Store Explosion Results in Injuries
Goop store explosion leaves 2 men hospitalized after sustaining severe burns
Two men were hospitalized after catching fire at Gwyneth Paltrow's Goop store
in the Hamptons.
One man sustained facial burns and another obtained a large burn on his back and
head after a "large explosion and flames" erupted at the lifestyle brand's
Sag Harbor, New York location on June 25, according to the East Hampton Star
police blotter.
The two men told officers the fire was caused when rubbing alcohol was added
to stone candleholders on display for an event, part of a method for melting
marshmallows for s'mores that a store manager had seen online, Sag Harbor
Village Chief of Police Austin J. McGuire told People.
businessinsider.com
Corporate Layoffs Coming?
GameStop fires CFO, reportedly plans layoffs
GameStop
has terminated Chief Financial Officer Michael Recupero's employment,
effective immediately, according to a securities filing. Recupero
started less than a year ago, replacing former CFO Jim Bell amid an
executive shakeup engineered by investor and current Chairman Ryan Cohen.
Replacing Recupero is current Chief Accounting Officer Diana Saadeh-Jajeh.
GameStop is also prepping corporate layoffs as it continues work on a digital
and technological transformation, according to a memo reported on by
CNBC and gaming news site
Kotaku. GameStop did not immediately respond to a request for comment on the
layoffs.
retaildive.com
Costco is dominating retail as economy slows
While the rest of retail begins cracking under the
weight of consumers pulling back, Costco is proving to be the shining light in
the current storm.
Baby formula plant at center of shortages quietly reopened July 1
The Abbott Nutrition plant at the center of the
ongoing baby formula shortages in the U.S. restarted operations a week ago, but
the company has yet to disclose its reopening to the public.
CVS Is Closing Multiple Stores, Starting July 14
Best Buy shifts to part-timers to serve customers
Woman sues Walmart after employee 'violently' knocked her over with shopping
carts
Last week's #1 article --
Mass Shootings Are Surging - No Matter What
Data You Analyze
What You Need to Know About the Rise in U.S. Mass Shootings
A high-profile mass shooting at a Chicago
suburb's July 4 parade was the nation's fourth in recent weeks.
If it feels like mass shootings have become more frequent, that intuition
is correct, according to data analysis by The Marshall Project.
Under one of the most conservative definitions of "mass shootings," in which a
gunman slaughters four or more strangers in a public place, the number of
these crimes has indeed been climbing in the last few years - and they have
higher death tolls, as well. The last five years have
seen more mass shootings than any other comparable time span dating back to
1966.
themarshallproject.org
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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In Case
You Missed It
Prosegur Security Wins Genetec's Signature Brands
Partner of the Year Award
Prosegur has received a distinguished award in
recognition of its ongoing
alliance in the United States
DEERFIELD
BEACH, Fla. -
Prosegur Security, a
global leader in security technology, has been awarded the prestigious 2021
Signature Brands Partner of the Year Award (USA) from international security
software company Genetec.
Every year, Genetec honors a select group of partners in an effort to recognize
their work across regions and celebrate their close partners worldwide. This is
Prosegur's first USA award from Genetec, signaling their strengthening
partnership and their ongoing commitment to best serve each other and their
customers in the security industry.
With Genetec being a global technology company providing solutions to improve
security, operations and intelligence, and Prosegur offering a wide range of
security services worldwide, both companies work together to help customers meet
their security needs, which include implementing its advanced security software
and hardware. Together, in the past year alone, the dual companies saw
significant growth in sales and have worked together on several opportunities to
provide security resources for organizations across the U.S.
"We are very proud of our partnership with Prosegur and are thrilled to be
presenting them with this year's award for USA Signature Brands Partner of the
Year," said Scott Thomas, national director of signature brands sales at
Genetec. "Prosegur has been instrumental in the tremendous success that we've
seen through our work together, and we are delighted to honor them for their
hard work, unwavering support and their ability to continuously deliver for
customers."
This award reaffirms Prosegur's commitment to collaboration and their joint
efforts to better serve their users and provide security resources and solutions
to their customers in the United States.
"We are honored to receive this award from Genetec," said Mike Dunn, CTO of
Prosegur USA. "Working with the international security software company has not
only made us stronger as a company, but it has also given us the unique ability
to better understand our customers and grow together as leaders in the security
industry. We are honored to work alongside Genetec, today and every day, and are
looking forward to many joint efforts to come."
For more information about Prosegur Security, visit
https://www.prosegur.us/.
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CVS' Tech Evolution
CVS Introduces New C-Level Role to Guide Tech Strategy
Tilak Mandadi, formerly of MGM Resorts
International, was named chief data, digital and technology officer
CVS
Health Corp. is creating a new senior technology role that will oversee its
chief information officer and other tech leaders while focusing on tech
strategy and business growth.
Tilak Mandadi, formerly chief strategy, innovation and technology officer at MGM
Resorts International, will step into the newly created role of chief data,
digital and technology officer on July 25. He will be an executive vice
president and report directly to CVS President and Chief Executive Officer Karen
Lynch.
Before Mr. Mandadi's appointment, technology leadership at CVS was divided among
the president of data and analytics, the chief information security officer, the
CIO, the senior vice president of digital engineering and architecture and the
SVP of digital products, user experience and operations, each of them
reporting to different business leaders.
The creation of the new role is meant to bring those spheres together, eliminate
silos and take a more integrated company approach to technology according to Ms.
Lynch.
"I look at this as a big opportunity to make the connections across the
organization in ways that can really distinguish us and differentiate us with
that consumer," Ms. Lynch said, adding that those connections between data,
digital and tech leaders will ultimately be able to drive greater
personalization for consumers.
"This role suddenly enables the organization to address a lot of
opportunities that we probably were not able to take advantage of in the past,"
Mr. Mandadi said.
wsj.com
Data Loss Prevention
Imagination is key to effective data loss prevention
With increased attack surfaces and vulnerabilities in the era of
work-from-home, security teams need more than just the right tools to do the job.
They need to be able to apply imagination - something Einstein considered even
more important than knowledge - to the work carried out with these tools if they
are to achieve optimal protection.
Evolving defenses against cyber threats
According to
IBM, the average data breach cost in 2021 was $4.24 million, a 10% rise from
2020's findings.
Gartner
estimates that the worldwide information security market will reach $170.4
billion this year, due in large part to organizations evolving their defenses
against cyber threats.
At the epicenter of this is data loss prevention (DLP),
a category of tools that inspect content and contextually analyze data in any
state. These tools automatically execute responses based on policies and
rules set to limit the risk of inadvertent or malicious data exposure or
leakage.
Effective DLP is a must-have
A strong DLP suite guards an enterprise's data and helps incident response (IR)
teams respond to and mitigate breaches. This is vitally important to the
bottom line and reputation of the business, particularly in the era of the EU
General Data Protection Regulation (GDPR).
In a post-pandemic world where remote working is the norm, the need for
effective DLP has increased significantly. Aside from helping to manage the
risk of external threats, DLP can assist SecOps teams with mitigating the risk
of insider threats, such as an attacker who has compromised a privileged user
account, abused their permissions, and attempted to move data outside the
organization.
While there are instances of staff actively leaking data, many data leaks occur
due to employees losing sensitive data in public, providing open Internet access
to data, or failing to restrict access in line with organizational policies -
often genuine mistakes which result from a lack of awareness and training
rather than any bad intentions.
helpnetsecurity.com
What's Your Cybersecurity Strategy?
Over 70% of Small Businesses Fail to Prioritize Cybersecurity
Despite the rise in threats to businesses,
small companies aren't doing enough to protect themselves or their customers.
Cybersecurity threats are a ticking timebomb for many companies, and yet
small businesses don't see it as a main budget priority, an exclusive
Tech.co report has revealed.
With cyberattacks on the rise and the average cost of an attack in the
millions, safeguarding against issues such as data breaches and ransomware
should be a number one concern for businesses of all sizes.
Tech.co's research has also shown that some industries are more blind to the
threat than others, with the likes of the Hospitality, Wholesale and
Retail industries burying their heads in the sand,
leaving themselves seriously exposed.
Small Businesses Least Likely to Understand
Cybersecurity Threat
Whilst cybersecurity is a hot topic among all companies, regardless of size,
it's small companies that are least likely to invest in the tech to
protect themselves, despite recognising the risks.
When Tech.co surveyed businesses on the matter, 71% saw cybersecurity as a
significant threat to their growth, including 63% of small businesses. And yet
despite this, fewer than 30% of small businesses named security as a priority
for investment, with
financial,
productivity, and
customer relationship management software considered more important.
This is at odds with medium and large businesses, who were more likely to
recognize the threat of cybersecurity to their growth (78% and 83%
respectively) and mark it as a top three priority in their budgeting (36% and
43% respectively).
tech.co
Counterfeit Tech Equipment
DoJ Charges CEO for Dealing $1B in Fake Cisco Gear
Fraudster allegedly passed off refurbished,
modified Cisco equipment as new to hospitals, schools, and even the military.
The
US Department of Justice has charged a Florida man for running a massive scheme
that sold more than $1 billion in fraudulent Cisco networking equipment
to unsuspecting customers.
Onur Aksoy of Miami, Fla., is accused of personally collecting millions off the
scam, the DOJ said in a statement. The accused operated a company called "Pro
Network Entities" that sold refurbished, rehabbed, and modified
Cisco gear imported from China and Hong Kong along with fake yet convincing
packaging, labels, and documentation.
The
indictment for Aksoy said that victims who purchased the counterfeit
hardware included hospitals, schools, government agencies, and the military, who
were left with faulty, failing equipment.
The DoJ charged Aksoy with one count of conspiracy to traffic in counterfeit
goods and to commit mail and wire fraud; three counts of mail fraud; four counts
of wire fraud; and three counts of trafficking in counterfeit goods.
darkreading.com
Microsoft Reverses Course on Blocking Office Macros by Default
Pro-Russian cybercriminals briefly DDoS Congress.gov |
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Location, Location, Location
The context of the interview setting can sometimes
cause obstacles for the interviewer, create potential litigation concerns and
ultimately increase the resistance of the subject. Although some of the basic
guidelines for the "room setup" of an interview may be elementary, truth be
told, many interviewers bypass this important part of preparation. With many
organizations relying on technology to conduct remote interviews, the oft
occurrence of an in-person conversation may cause the interviewer to forget some
of these principles.
Read more here |
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Robots Making Amazon Warehouses Less Safe?
Amazon's 'Safe' New Robot Won't Fix Its Worker Injury Problem
The company's warehouses demand a fast pace
of workers, and have higher injury rates than at competing firms.
Since
Amazon began bringing robots to its warehouses
in 2014, company executives have repeatedly
claimed that they improve worker safety. But company records obtained by
Reveal showed that between 2016 and 2019 serious
injuries occurred more often in Amazon warehouses with robots than those without
them, suggesting that robots made employees less safe by causing managers to
raise performance quotas.
Analysis of filings with the US Occupational Safety and Health Administration (OSHA)
by
The Washington Post found that in 2020, serious injuries were roughly
twice as likely to occur in Amazon warehouses than those run by other
companies. A separate analysis of OSHA data by labor union coalition the
Strategic Organizing Center found the same pattern for 2021.
Amazon didn't mention that track record late last month when it announced a
machine called
Proteus,
which company officials call their first fully mobile and collaborative robot.
Executives again claimed that robots will improve worker safety. Proteus will
initially ferry packages around the outbound dock in fulfillment centers, but
Amazon wants the robot to one day move items from one side of a warehouse to
another, and work directly with humans.
Strategic Organizing Center's health and safety director Eric Frumin says
Amazon's promotion of a new robot that avoids running into people is a
distraction from the primary causes of injuries in its facilities.
"Amazon has a fabulous capacity for creating new and more glamorous hazards
to workers," Frumin says. "Maybe this robot will have some new threat to
workers, but I'm more concerned about the complete blindness at the company
regarding the hazards they know about." He says those hazards include requiring
workers to perform fast and repetitive motions that cause injuries: for
example, when loading trucks from floor to ceiling or using manual pallet jacks.
wired.com
Amazon Profiting from Counterfeits?
Adore Me's uphill battle against fakes on Amazon
The DTC lingerie company
says the e-commerce giant drags its feet because it wants the sales that
counterfeiters provide.
A few years ago, Adore Me, like
many other popular brands, found that proprietary images of its
merchandise were increasingly being featured on Amazon under sometimes
misleading seller names like "Adome."
It's not a new problem at Amazon. Counterfeiting there has been a
focus of federal regulators and Congress for years. The company has been
on the receiving end of warnings from the U.S. Trade Representative more than
once, for example. And founder and then-CEO Jeff Bezos was hauled in front of
the House Judiciary Committee over the issue in 2020.
That's what played out at Adore Me. Alarmed that other sellers were
benefiting from its branding, the decade-old DTC lingerie retailer reached
out to the e-commerce giant, via an email system set up for such complaints.
If Amazon did deem the grievance justified it would strike the listings, as seen
in a 2019 email exchange between the companies that was viewed by Retail Dive.
But those offenders would resurface almost immediately, using the same
images and sometimes Adore Me product names, Roy said.
Growing more leery of losing customers to imposters, the brand decided to sell
on Amazon itself. Adore Me also hoped that becoming an Amazon seller might
elevate its complaints. Yet the brand has been relegated to communicating via
Amazon's online Seller Central portal and has been unable to get anyone from
Amazon on the phone. Roy calls the process "time consuming, cumbersome and
ineffective."
retaildive.com
Amazon Hub in Newark Is Canceled After Unions and Local Groups Object
UK: Ecommerce is the Fastest-Growing Channel for Apparel Sales |
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29 Alleged Gang Members in California plead guilty in $1M Fraud Scheme
Toni Coffman, the leader of the scheme, received 13 years and 8 months in prison
and was ordered to pay a $861,000 restitution. Coffman and 28 others conspired
to defraud victims throughout the state by hacking the credit card terminals and
merchant accounts of dozens of medical and dental businesses, officials said.
"Criminal activity targeting merchants and consumers not only takes a financial
toll on communities, but it endangers public safety," Bonta said in a statement.
"This sentencing should send a powerful message: Criminal activity will not be
tolerated in our state and we will hold those participating in illegal
activities accountable." The prosecutions come after a multiyear investigation
of a series of burglaries tied to a credit card fraud scheme in 13 cities in
Northern California, including Walnut Creek, Antioch, San Rafael, and Napa,
according to state Department of Justice officials.
tag24.com
Cleveland, OH: Man Sentenced to Prison for Leading Conspiracy that Purchased
$260,000 Worth of Jewelry Using Stolen Financial Information
Hasan Howard, 23, of Cleveland, was sentenced on Wednesday, July 6, 2022, by
U.S. District Judge Sara Lioi to more than six years in prison and ordered to
pay $261,319.28 in restitution after he pleaded guilty to leading a
conspiracy that bought stolen credit and debit card information from the dark
web and used it to purchase expensive watches, chains, jewelry and services at
retail locations around Northeast Ohio.
Howard pleaded guilty in March 2022 to conspiracy to commit access device fraud,
access device fraud and aggravated identity theft. According to court documents,
from September to May 2020, Howard recruited a number of coconspirators in
Cleveland and elsewhere, including codefendants Robert Nathaniel Andre Thomas,
Tyvione Guthery and Jaelen D. Lattimore, to participate in a scheme that bought
stolen credit and debit card information from the dark web and used it to
purchase expensive jewelry and services at retail locations around Northeast
Ohio.
justice.gov
Charleston, SC: Police investigating theft from Gucci store
The Charleston Police Department is working to identify two people accused of
stealing thousands of dollars worth of merchandise from a Downtown Charleston
Gucci store. According to CPD, the theft happened on July 6 at the store located
at The Shops at Charleston Place. Several items with a total value of at least
$6,600 were stolen. CPD has released photos of the two suspects as well as the
vehicle believed to have been used in the theft.
wspa.com
Mission
Viejo, CA : 2 Men Arrested For Burglary, $3800 Grand Theft In Mission Viejo
Two men were arrested in Mission Viejo Thursday after reportedly stealing from a
local business at the Shops at Mission Viejo, the Orange County Sheriff's
Department reported. The two men, who were not identified by authorities, were
arrested during a traffic stop late Thursday afternoon. They were arrested for
burglary, grand theft, conspiracy and vehicle registration fraud, as well as
possession of stolen property, controlled substance and burglary tools, the OCSD
reported.
patch.com
Bakersfield, CA: leaders address Organized Retail Crime concerns at Valley Plaza
Mall
Councilmember Eric Arias says organized retail crime like a recent smash and
grab at Valley Plaza Mall in March continues to be an issue. "Typically young
people, usually between groups of three to up to 10 folks, who come in at a
single time, and just raid a store, take those goodies, with really no concern."
According to city police, they've received 516 calls to the Valley Plaza in
2022 alone. At the same time in 2021, they received 490 calls for service.
While many of those calls aren't crime related the Bakersfield Police Department
says officer responses can "run the gambit from thefts to shootings."
turnto23.com
Edmonton, Canada: Thief steals thousands in memorabilia from collectible store
Thousands of dollars worth of merchandise was stolen from a local collectible
and sports memorabilia store this week. James Pulliam, Capital City Sports Cards
owner, told CTV News he called police at 1 a.m. Thursday after he was notified
of the break-in by sensors from his glass display cases. He immediately drove to
his store to find shattered glass everywhere and the K9 unit combing the scene.
"It was heartbreaking in about every aspect," Pulliam said. "There were a lot of
once-in-a-lifetime pieces that I'll never see again."
edmonton.ctvnews.ca
St George, UT: 2 in jail after woman bypasses register, exits store pushing full
shopping cart
A Las Vegas woman accused of exiting four retailers with merchandise she
allegedly didn't pay for is in jail on theft and drug-related charges. She
reportedly told officers she was selling the stolen items to provide for her
children.
stgeorgeutah.com
Clarence, NY: Walmart Shoplifter stopped for $500 theft, arrested by NY State
Troopers
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Shootings & Deaths
Milwaukee, WI: Shooting at a grocery store leaves 2 dead and 1 wounded
The shooting happened yesterday morning at the Nuevo Mercado El Rey on South
Cesar Chavez Drive after store security personnel chased a man outside for
causing a disturbance. The yet unidentified suspect and a 59-year old store
security guard got into an exchange of fire in the parking lot that left both
dead at the scene. Milwaukee Police investigators say a 41-year old woman
got hit in the crossfire and was treated at a hospital for non life threatening
injuries.
715newsroom.com
Bakersfield,
CA: Man shot, killed at Stine Road dispensary
A man was pronounced dead after a shooting at a marijuana dispensary on Stine
Road, according to Bakersfield police. Officers and emergency crews were called
to a dispensary in the 4800 block of Stine Road at around 5:20 p.m. for a
shooting. A Bakersfield police spokesperson told 17 News, officers responded to
an initial report of a robbery and shooting at the location. In a release
Saturday night, the department said officers found a man inside the dispensary
with a gunshot wound. Medical personnel provided treatment to the man, but he
was pronounced dead.
kget.com
Greenwood County, SC: Man arrested for the murder of a woman found dead inside
Upstate restaurant
The Greenwood Police Department says a man has been arrested for the the death
of a woman who was found dead inside a restaurant. Officers were called to
Uptown Grill on Seaboard Avenue just before 11 p.m. Friday. The Greenwood County
coroner says Keyiona Watrice Hill, 29, was found dead inside the restaurant from
at least one gunshot wound. Police said Christopher Longshore, 27, was arrested
and charged with murder and possession of a weapon during a violent crime.
wyff4.com
Houston, TX: One Killed, One Injured in Shooting at Aquarium Restaurant
One man was killed late Thursday in a shooting on the second floor of the
restaurant within the Downtown Aquarium in Houston, local police confirmed. A
woman was also shot in the leg but survived and was taken to a hospital for
treatment. The shooter killed himself at the scene.
thedailybeast.com
Shenandoah, TX: Argument between 2 men leads to shooting at Outback Steakhouse
What started as a verbal argument at the bar of an Outback Steakhouse in
Shenandoah ended up as a shooting in the parking lot Sunday, officers with the
Shenandoah Police Department said. When officers arrived at the scene, they were
reportedly alerted about a shooting victim driving a pickup truck with bullet
holes that had just arrived at the emergency room of Methodist Hospital.
According to investigators, an argument between two men started at the bar and
moved into the restaurant parking lot. As one of the men involved in the
argument was leaving the parking lot, police said the other man retrieved a
pistol and started firing at that man's vehicle. Officers said shell casings
filled the parking lot and the man who was shot at was hit with bullets. Police
said the victim is in critical condition.
click2houston.com
DeKalb County 2 men injured after gunfire erupts at restaurant
Gunfire erupted at a DeKalb County restaurant, injuring two people Sunday night.
DeKalb police said officers were called out to CalaBar & Grill at 4144 Redan
Road about a person shot. When they got to the restaurant, they found two men
who had been shot. Police said the two men are in their 30s. They were both
taken to the hospital in serious condition. Police said the suspect was still
inside the restaurant when they took him into custody. The suspect will be
charged with aggravated assault.
sports.yahoo.com
Robberies, Incidents & Thefts
Lincoln, NE: Restaurant manager helps woman steal money from business
Lincoln Police responded to Wings and Rings Thursday to investigate the burglary
report. Police said the restaurant owner reviewed the security cameras and saw
the 35-year-old kitchen manager return to the restaurant after hours, use his
keys to get in and disarm the security system. According to police, the worker
contacted a 31-year-old friend who went in after he left and removed cash
drawers and a bank bag. Police arrested the kitchen manager when he showed up to
the restaurant for work. He was lodged in jail for burglary and possession of a
controlled substance.
1011now.com
Cincinnati, OH: Police looking for suspect accused of theft, assault at Kroger
in Oakley
Cincinnati police are looking for a man accused of assaulting a Kroger employee
who attempted to stop him from shoplifting. The suspect has been identified as
57-year-old Ondrea Reed, court documents said. According to police, Reed is
accused of stealing about $300 worth of clothes from the Kroger on Marburg
Avenue last month. When a loss prevention employee attempted to stop Reed
from exiting the store, he shoved her through the exit door, police said.
Reed is currently wanted on charges for theft and assault.
wlwt.com
South Euclid, OH: SWAT, police respond to shoplifter pulling knife at Walmart
A
SWAT team, firefighters and police officers were all present at the South Euclid
Walmart on Friday morning. At around 10:45 a.m., South Euclid Police Officers
responded to Walmart after an unknown male shoplifter had a knife and
threatened a Walmart Loss Prevention Agent that tried to stop him. Moments
later, the male suspect fled the store and got into a Shaker Heights Fire
Department S.U.V. that was parked outside of the South Euclid Walmart. According
to the South Euclid Police Department, officers tried to get the man with the
knife out of the vehicle but were unable as he continued to tell officers, "just
kill me." South Euclid Police received help from officers from Shaker Heights,
University Heights, Cleveland Heights and Euclid, as well as members of the
E.D.G.E SWAT Team. Eventually, the officers sprayed Pepperball rounds inside the
vehicle, causing the suspect to open the doors.
cleveland19.com
Orlando,
FL: Gunman in straw hat climbs through Wendy's drive-thru window, steals cash
drawer
The Orlando Police Department posted surveillance video online showing the
events of the robbery on June 18. Police said the incident occurred around 7:50
a.m. that morning, after the suspect pulled up to the drive-thru of the Orlando
Wendy's After getting to the window, the man driving the car threatened an
employee with a gun. The video shows the employee try to close the window and
walk away, but the man climbs through the window and takes the entire cash
drawer before driving away. The suspect had still not been apprehended as of
this week, Orlando police said on Facebook.
kfor.com
Columbus, OH: Man Robs Macy's Store At Gunpoint
Mountain View, CA: Hate crime reported after suspect punches man in face at
Dollar Tree
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Amazon - Brooklyn -
Robbery
●
Auto - Ithaca, NY -
Burglary
●
C-Store - New Castle,
DE - Armed Robbery
●
C-Store - Springfield
Township, PA - Robbery
●
C-Store - Elk River,
MN - Robbery
●
Cellphone - Oklahoma
City, OK - Robbery
●
Clothing - Las Vegas,
NV - Robbery
●
Electronics -
Evansville, IN - Burglary
●
Family Dollar - North
Charleston, SC - Burglary
●
GameStop - Oklahoma
City, OK - Robbery
●
Gas Station - Marion
County, SC - Armed Robbery
●
Gas Station -
Naperville, IL - Armed Robbery
●
Grocery - Milwaukee,
WI - Armed Robbery / Guard and Susp killed
●
Grocery - Richgrove,
CA - Armed Robbery
●
Home Depot - Howard
County, MD - Armed Robbery
●
Jewelry - Uniontown, PA - Robbery
●
Liquor - Marion
County, SC - Armed Robbery
●
Macy's - Columbus, OH
- Armed Robbery
●
Marijuana -
Bakersfield, CA - Armed Robbery / Empl killed
●
Restaurant - Elkton,
VA - Armed Robbery (Subway)
●
Restaurant -
Greenwood, SC - Armed Robbery / Owner killed
●
Restaurant - Orlando,
FL - Robbery (Wendy's)
●
Restaurant - Culver
City, CA - Armed Robbery (Subway)
●
Restaurant - Ithaca,
NY - Burglary
●
Restaurant - Lincoln,
NE - Burglary
●
Restaurant - North
Charleston, SC - Burglary (McDonalds)
●
Rite Aid - Culver
City, CA - Armed Robbery
●
Sport - Johnston, IA -
Burglary
●
Walmart - South
Euclid, OH - Armed Robbery
●
7-Eleven - Riverside,
CA - Armed Robbery / Customer wounded
●
7-Eleven - Merced, CA
- Armed Robbery |
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Daily Totals:
• 24 robberies
• 7 burglaries
• 4 shootings
• 4 killed |
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Click to enlarge map
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Michael A. Fortune, PCI, CFE, CFI promoted to Regional Loss Prevention
Manager - East for Sportsman's Warehouse |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help your colleagues - your industry - Build
'Best in Class' teams.
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
|
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VP, Asset Protection & Retail Operations
Washington, D.C. - posted
April 29
The candidate will oversee the development of innovative strategies,
programs and solution which help retailers mitigate loss and reduce total retail
risk; Direct oversight of the NRF Loss Prevention Council and Retail Operations
Council...
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National Account Sales Executive
Remote Opportunity - posted
May 31
Interface is seeking a talented National Account Sales Executive to join
our diverse, highly motivated sales team. This individual will propose, advance
the sales process, close and support the sale of our managed Access Control,
Intrusion & Interactive Alarm monitoring portfolio, IP video products, and
industry leading Business Intelligence solutions with a focus on the large,
multi-site U.S. businesses and targeted verticals...
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Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted
June 17
Responsible for managing asset protection programs designed to minimize
shrink, associate and customer liability accidents, bad check and cash loss, and
safety incidents for stores within assigned region. This position will develop
the framework for the groups' response to critical incidents, investigative
needs, safety concerns and regulatory agency visits...
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Regional Safety Manager - South Florida Region
Jacksonville, FL - posted
June 17
This position will manage the safety program for an assigned group of
stores that is designed to minimize associate and customer accidents. This
includes reviewing and recommending loss control strategies, ensuring program
conformance to applicable laws and regulations, preparing required reports, and
monitoring and evaluating the program activities in stores...
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Corporate Risk Manager
Seattle, WA / Tacoma, WA /
Portland, OR - posted
June 14
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
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Corporate Risk Manager
San Diego, CA / Los Angeles, CA
/ Ontario, CA - posted
June 10
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
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Corporate Risk Manager
Atlanta, GA / Birmingham, AL - posted
June 10
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries.... |
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Physical Security Operations Center Leader
Columbia, MD - posted
June 8
The primary purpose of this role is to partner, lead and
manage a Central Station/Physical Security Operations Center driving operational
execution and enhancements to ensure effectiveness and a positive customer
experience. This individual is also responsible for leading a team of operators
providing professional and accurate responses...
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Senior Manager, Asset Protection
Orlando, FL - posted
May 13
You will lead and manage NA processes and programs to
protect company assets, people and brand. Our mission for this role is to
provide an operational focus on workplace and physical security programs, profit
protection and investigations. You will report to the Consumer Products, Games
and Publishing Executive Director, Global AP and Safety...
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Region Asset Protection Manager-Southwest Florida
Fort Myers, FL - posted
May 12
Responsible for managing asset protection programs designed to minimize
shrink, associate and customer liability accidents, bad check and cash loss, and
safety incidents for stores within assigned region. This position will develop
the framework for the groups' response to critical incidents, investigative
needs, safety concerns and regulatory agency visits...
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
- posted
May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
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Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA - posted
May 6
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
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Loss Prevention Supply Chain Manager
Fresno, CA - posted
April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives
shrink improvement and profit protection activities for an assigned distribution
center (DC), its in-bound and outbound shipping networks and its third party
pooling centers...
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Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
April 22
Responsible for the protection of company assets and
mitigation of risk. Effectively communicates, trains, implements, and monitors
all aspects of Asset Protection programs in assigned markets. These programs
include Tier Shrink Reduction Strategy, training and awareness, store audits,
investigative initiatives, profit protection, health and safety and budgetary
compliance...
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Regional LP Manager
Pacific Northwest - posted
April 22
Minimize losses to the business, improve profitability and
provide dedicated support to the field and all field personnel, focusing on
external theft, internal theft, systems and administrating training and P&P
compliance, stocktaking processing and analysis...
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Regional Loss Prevention Auditor
Multiple Locations - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for
conducting operational audits and facilitating training meetings in our clients'
locations. The audit examines operational controls, loss prevention best
practices, and customer service-related opportunities...
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Business Manager
Dallas/Fort Worth Area, TX - posted
April 6
Sapphire Risk Advisory Group is seeking a Business Manager to work in
the company's Dallas-area office in a W2 position and will closely partner with
other members of the team to manage projects and communicate with contractors,
vendors, and clients...
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Featured Jobs
To apply to any of today's Featured Jobs,
Click Here
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In preparing for any interview or meeting, I would suggest that, not only do you
educate yourself about the potential employer, but that you study their
competitor as well, because not only do these executives know their business,
the good ones will know their competitors business even better. And if you show
them you've taken the time to really learn their business and the number one
thing that impacts them beyond the customer which is their competitor, then
they'll be impressed that you went to that effort. And at the end of the day
you'll learn an entire channel of trade.
Just a Thought, Gus
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