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 5/19/21

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Robert Mirakaj named Director, Global Risk Intelligence & Protection Services for Salesforce

Before being named Director, Global Risk Intelligence & Protection Services for Salesforce, Robert spent nearly 14 years with Gap, most recently serving as Sr. Director Global Security & Business Resiliency. With Gap, he also served as Director - Global Corporate Security & Investigations and Director of Store Operations. Earlier in his career, he spent more than three years with Macy's as Security Director Herald Square. Congratulations, Robert!


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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Violence, Crime & Protests


An Under-Utilized Crime-Fighting Tool?
Thermal imaging provides security officers with investigation tools
The use of thermal imaging cameras (TICs) in assault cases is a relatively new concept for first responding officers and investigators. Thermal imaging is the simplified name for Infrared Thermography, which shows variations in heat sources. The technology has been used by doctors, engineers, and fire departments for decades. It is still relatively new and under-utilized by security personnel and investigators responding to assaults.

The Thermal Imaging Camera (TIC) is a valuable tool for investigators and first responding security officers when investigating assault cases. As all experienced investigators and security officers know, bruising from assaults may not show up at all or may only show up , preserve, days after the offense has been committed. As a responding security officer, your job, after securing the assailant, is to document evidence of the assault for use later by the prosecutor.

Though some of TICs are sold for use in construction, engineering, HVAC, and firefighting, they still can be utilized for criminal investigations. Even inexpensive TICs produce very nice thermal images.

I urge you to begin utilizing a Thermal Imaging Camera (TIC) in all assault investigations. There is an extremely high likelihood that a perpetrator who strikes, grabs, kicks, or strangles his victim will leave signature thermal image evidence of the assault on his victim. Your photographs of these thermal images of victims' soft-tissue injuries could be the deciding factor in obtaining a conviction against an assailant.

Additionally, a TIC is a useful security tool for helping locate suspects or lost children (or adults) in outdoor natural areas such as fields or forests. TICs can be used by security, fire protection, and maintenance personnel to help locate fires between walls, on roofs or electrical "hot spots" in industrial machinery. TICs are a multi-function tool that can be utilized by all departments in the private sector. securitymagazine.com

Embattled Progressive DA Wins Closely-Watched Primary
Philadelphia's Rising Violent Crime Front & Center During Campaign

Krasner Blasts Critics Who Blame Him for Rising Violence in Philly, Calls for More Crime Prevention Funding

"We promised reform and a focus on serious crime ... We kept those promises. And this time they put us back in office for what we have done."

Philadelphia District Attorney Larry Krasner easily defeated Democratic primary challenger Carlos Vega on Tuesday, taking a giant step toward winning a second term after campaigning on his record of criminal justice reform.

In a city where Democrats outnumber Republicans seven to one, Krasner is now very likely to win November's general election. He won the 2017 general election with 75% of the vote.

"Four years ago we promised reform and a focus on serious crime," Krasner told supporters at a Center City hotel Tuesday night. "We kept those promises. And this time they put us back in office for what we have done. Not ideas, not promises, but realities."

Krasner, 60, was a defense and civil rights lawyer for three decades, with a long record of suing the Philadelphia police before he was elected as a reformer in 2017. That victory helped propel him to the forefront of a new crop of progressive prosecutors across the country, a reform movement that was tested this election in Philadelphia by rising violent crime.

In his victory speech, Krasner said he had a mandate "from the people most affected by serious crime," voters he suggested had rejected critics who blame the DA for shootings plaguing the city.

"That mandate has rejected, definitively, a politics of fear that is built on falsehoods," he said, calling for more funding for crime prevention. "We have to invest in all those things because we were robbed of them a long time ago. And what we are facing now is the consequences." inquirer.com

NYPD Under Fire for 2020 Protest Response
NYPD Commissioner Shea Insists Cops Did a 'Phenomenal Job' Policing Racial Justice Protests

The top cop blamed "outside agitators" for violence during demonstrations after the murder of George Floyd

Interrogated by city investigators, Police Commissioner Dermot Shea denied the NYPD overreacted during last year's racial justice protests - blaming "outside agitators" for violence and insisting cops did a "phenomenal job."

A transcript of the contentious, two-hour exchange in November with the city Department of Investigation provides an unusually candid depiction of Shea's defense of a police response that's been criticized by numerous protesters and elected officials - including Mayor Bill de Blasio, who eventually apologized for cops' use of what he called "excessive force."

Under aggressive questioning by DOI investigators, Shea initially conceded the Police Department was at times "flying in the dark" - then reversed course and argued the NYPD was prepared for the demonstrations and handled them with remarkable restraint amid flashes of protester violence.

"I think we responded to a very difficult situation," Shea said, according to the transcript, obtained by THE CITY under a Freedom of Information Law request. "I think the officers did a phenomenal job under extremely difficult circumstances."

When pressed about whether he believed the NYPD was prepared, Shea responded, "I do" - and began to refer to police, protesters and what he deemed "outside agitators" as members of different "teams."

The interview with Shea and a separate sit-down with then-Chief of Department Terence Monahan were part of a de Blasio-ordered DOI examination of the NYPD's handling of weeks of protests that erupted after then-Minneapolis cop Derek Chauvin murdered George Floyd on May 25, 2020, a killing captured on video. thecity.nyc

Police Shortage in Seattle
Seattle loses almost 20% of police force amid year of nationwide protests:
"We're not allowed to intercede"
The Seattle Police Department is struggling under the backlash of recent police reforms. The state of Washington has just enacted a dozen police reform laws, following nearly a year of protests over police brutality.

According to one social justice group, more than $840 million were cut from U.S. police budgets in 2020.

This has caused a shortage of police in Seattle. The police chief tells CBS News that 260 officers, which is almost 20 percent of the force, have left in the past year and a half.

Officer Clayton Powell has served nearly 27 years on the streets of Seattle. He said it was his goal to stay on the force for 30 years, but even though he is three years away from that goal, he's retiring early.

"The support that we had in my generation of policing is no longer there," Powell told CBS News' Carter Evans.

Last summer's protests over the killing of George Floyd led to violent clashes with Seattle police. Powell said the stress on officers was compounded by city leaders' decisions to abandon a police precinct and letting demonstrators, some armed, occupy an entire neighborhood for a whole month. As a result, Powell said he and other officers had rocks, bottles, and in some cases, cinder blocks thrown at them, and they had to "stand there and take it."

"When you see businesses get destroyed and families lose their livelihood because of that destruction and we can't do anything about it. We're not allowed to intercede," he said. cbsnews.com

Unarmed Mental Health Teams
D.C. to divert some mental health calls away from police
Starting in June, D.C. police will not be the first responders to some mental health calls in the city. Under a new pilot program, 911 operators will instead send unarmed teams of behavioral health experts and peers to the scene.

The move was recommended last month by the city's police reform commission, part of local and national efforts in the wake of George Floyd's killing to reduce violent contact between the public and law enforcement.

We want to make sure we are not making "something more of an event by sending a uniformed officer there if they are not needed," Cleo Subido, interim director for the Office of Unified Communications said. In "some kind of a situation where there's a distrust of law enforcement, or distrust of the fire department, or of strangers," she said, sending police "could be doing a disservice."

In D.C., officers will still respond to any call involving a weapon or a perceived safety threat, including harm to the person in crisis, Subido said.

That diverges from the D.C. Police Reform Commission recommendation that police be deployed only "where a person in crisis has a weapon or for some other reason poses a significant danger to others" - and then in conjunction with, not instead of, behavioral health experts. washingtonpost.com

Gunfire hits another child, adding to Minneapolis' growing violence

Iowa Senate votes to raise penalties for protest-related crimes, strengthen immunity for police
 



COVID Update

275.5M Vaccinations Given

US: 33.7M Cases - 601.3K Dead - 27.2M Recovered
Worldwide: 164.9M Cases - 3.4M Dead - 143.9M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.


Private Industry Security Guard Deaths: 279   Law Enforcement Officer Deaths: 299
*Red indicates change in total deaths


Widespread Mask Confusion Leads to More Aggressive Customers
Store manager threatened and nearly attacked after customer refuses to wear mask inside store
A store manager was threatened and nearly attacked in Hampden on Sunday after a customer became irate when she was repeatedly told to put on a mask inside the store.

Surveillance video captured the customer getting in the face of one their employees and calling her names after the customer refused to put on her mask. At one point in the video, the customer is seen slamming her fist on the counter behind the cash register.

At least three different times, the video shows the customer charge at Schisler, shouting at her and pointing her finger in Schisler's face.

"It was completely uncalled for," Schisler said. "There was no reason you speak like that any one. I was just doing my job."

Last week, Governor Larry Hogan lifted the state's mask mandate, but still gave local jurisdictions and businesses the power to keep it in place. Baltimore decided not to lift its indoor mask mandate, saying more people need to be vaccinated. wmar2news.com

Dr. Fauci Addresses Mask Confusion
Fauci: It's reasonable for businesses to keep mask mandates in place amid new CDC guidelines
The nation's top infectious disease expert is acknowledging "confusion" after the Centers for Disease Control and Prevention last week said fully vaccinated people don't need to wear masks in most instances, even indoors.

Dr. Anthony Fauci tells ABC News, "The problem and the issue is that we don't have any way of knowing who is vaccinated and who's not vaccinated."

He says it is "reasonable and understandable" that some businesses and localities are maintaining mask requirements because they can't be sure of an individual's vaccination history. But he says it's important to note those measures protect the unvaccinated from each other, and vaccines provide a high level of protection for those who have gotten them. abc7news.com

Kroger's Pandemic 'Hero Pay' Closures
3 Kroger grocery stores in LA to permanently close over 'hero pay' Saturday
Three Kroger-operated supermarkets in Los Angeles were set to permanently shut down in what the company said was the result of the city's "hero pay"

The store shelves were nearly empty at the Food 4 Less location at 5420 East Sunset Boulevard in East Hollywood, where the store's signature sign above the front entrance had already been removed.

Two Ralphs stores were also shutting down, located at 9616 West Pico Boulevard and 3300 West Slauson Avenue. The closures come after the city of Los Angeles voted to require grocery chains to pay workers an additional $5 per hour for approximately four months.

Kroger chose instead to shutter the three stores, saying the locations were already struggling. The company will continue to operate 65 other locations in L.A.

Kroger has also closed two other locations in Long Beach after that city also approved a "hero pay" ordinance. abc7.com

60% of Americans Have Received One Shot - But Concerns Remain
Uneven vax rates across the US linked to Covid case trends, worry experts
Tuesday was a "landmark day," as the United States reached a new Covid-19 vaccine milestone: 60% of adults have now received at least one dose of Covid-19 vaccine, according to the US Centers and Disease Control and Prevention.

But vaccination rates across the United States are uneven -- a worrisome trend that could obstruct efforts to end the Covid-19 pandemic. Rates range from more than 78% of adults in Vermont with at least one vaccine to less than 45% of adults in Mississippi.

And over the past week, states with higher vaccination rates have generally had lower Covid-19 case rates, a CNN analysis of data from the CDC and Johns Hopkins University found.

Seven states have already reached the Biden administration's goal of vaccinating at least 70% of adults with at least one shot by July 4, data from CDC shows: Connecticut, Hawaii, Maine, Massachusetts, New Hampshire, New Jersey and Vermont. cnn.com

The Question Becomes - How to Enforce It
E.U. agrees to reopen to vaccinated visitors and those from Covid-safe countries
The European Union agreed on Wednesday to reopen its borders to visitors who have been fully vaccinated with an approved shot, or those coming from a list of countries considered safe from a Covid perspective, its executive said, putting the rules in place just in time for the summer tourist season.

The list of safe countries based on epidemiological criteria will be finalized on Friday, and the new measures could go into effect as early as next week, according to European officials involved in the process.

The bloc will accept visitors who have received full immunization using one of the shots approved by its own regulator or by the World Health Organization. That covers the Pfizer-BioNTech, Moderna, Johnson & Johnson, AstraZeneca and Sinopharm vaccines. This would open the door to Americans, who have been receiving shots from Pfizer, Moderna and Johnson & Johnson.

The bloc will also maintain an emergency-brake option, a legal tool that will allow it to quickly snap back to more restrictive travel conditions if a threatening new variant or other Covid emergency emerges. nytimes.com

$1,000 Fine for Imposing Mask Mandates in Texas
Texas Gov. Abbott threatens to fine cities & local officials if they impose mask mandates
Texas Gov. Greg Abbott on Tuesday signed an executive order that bans government entities in the state from requiring face masks and fines those who do.

Under the Republican governor's order, which goes into effect Friday, local governments or officials that implement mandatory masks can be fined up to $1,000.

"Anybody can wear a mask if they want to. It's just that it's a decision to be made by Texans, not to be forced by government," Abbott said in an interview on CNBC's "Closing Bell." cnbc.com

Biden's Vaccine 'Wall' on the Southern Border
Mexico's coronavirus deaths are plummeting. The 'Biden wall' could be a factor.
Scientists and government officials say the pandemic seems to be abating - at least temporarily - because of increasing levels of immunity on both sides of the U.S.-Mexico border. As much as half the Mexican population has developed antibodies because the coronavirus circulated so widely over the past year. In addition, U.S. vaccinations appear to be blocking the southward spread of the virus.

There may be another, intriguing factor. Malaquías López-Cervantes, a professor of public health at the National Autonomous University of Mexico, dubbed it the "Biden wall." With nearly half the U.S. population vaccinated with at least one shot, he said, fewer infections are being carried to Mexico. washingtonpost.com

Children under 12 could be vaccinated by next year, Fauci says

France and Austria reopen bars and restaurants as lockdowns ease
 



68% of Workers Don't Feel Safe on the Job
Technology is the Next Frontier of Workplace Safety

A look at how video and computer vision can improve worker health and safety.

Employees throughout the manufacturing industry filed hundreds of worker safety lawsuits in 2020. In fact, 68% of workers globally reported they do not feel completely safe at work, citing inadequate personal protective equipment (PPE) and employer noncompliance with sanitation protocols, mask wearing and temperature checks. This also resulted in OSHA issuing $3.8 million in penalties for COVID-19-related citations.

In order to keep workers safe and reduce penalties for noncompliance, organizations must adopt innovative technologies, such as video sensors and advanced analytics, and automate functions for employee health and safety monitoring. By automating health and safety monitoring, organizations can liberate themselves from relying on inefficient, manual processes or posted reminders to better enforce mandates and ensure employee safety at all times.

The standout among these new technologies is artificial intelligence (AI) enabled real-time video analytics, which allows organizations to automate health and safety monitoring. This will become mission critical as the amounts of video data are anticipated to increase as more employees return to in-person work amid the COVID-19 pandemic.

With digital transformation initiatives expected to consume 53% of IT budgets in the coming years, this capability will help organizations avoid expensive cloud data processing costs. By eliminating the need to send these ever-increasing amounts of Internet of Things (IoT) data to the cloud for processing, video-based AI technology can quickly and accurately produce actionable insights in real time for both cost savings and increased operational efficiency, ultimately increasing overall workplace safety. ehstoday.com

McDonald's Nationwide 'Walkout Wednesday' Strike
McDonald's workers demanding higher wages ahead of the chain's
annual investor meeting
Bernie Sanders and Alexandria Ocasio-Cortez will join McDonald's workers in strikes planned around the US for higher wages on May 19, the day before the company's annual shareholders meeting.

On "Walkout Wednesday," employees in 15 US cities will go on strike to demand all McDonald's workers make at least $15 per hour. So far, the strikes are planned for Los Angeles, Oakland, San Francisco, Miami, Tampa, Orlando, Chicago, Detroit, Flint, Kansas City, St Louis, Raleigh-Durham, Fayetteville, Houston, and Milwaukee.

A demonstration is also planned outside the company's Chicago headquarters, organizers from the advocacy group Fight for $15 said.

McDonald's announced earlier in April that it would raise minimum wages at corporate-owned stores. Entry-level workers will make at least $11 per hour, and shift managers will make at least $15, boosting the average worker by about 10%. The chain is aiming to hire 10,000 new employees in the coming months and says its average hourly wage is expected to reach $15 by 2024.

The raises only impact the 5% of locations owned by the company in the US, not franchises.
businessinsider.com

The Macy's Comeback
Are Americans Shopping Again? Macy's Sales Jump Suggests a Return Is Afoot.

The retailer expressed optimism after sales soared 56 percent in the first quarter, raising its forecast for the year as consumers begin to buy apparel for get-togethers.

A combination of government stimulus and faster-than-expected vaccinations drove a sales rebound at Macy's over the past three months, in what could signal the start of a post-pandemic shopping boom.

Macy's said on Tuesday that sales jumped 56 percent in its first quarter, which ended May 1, from the same period last year, when the start of the pandemic pulverized the retailer's revenue. It raised its sales and profit forecast for the year.

The company, which also owns Bloomingdale's, reported $4.7 billion in sales and a profit of $103 million. That compares with about $3 billion in sales and a loss of $3.6 billion in the same period last year.

"We don't think this is a small-term bump or pop. We think this is momentum that has not peaked yet and is going to continue to play out through our business in 2021 and then to 2022 and beyond."

Macy's is part of a larger group of retailers that have reported higher sales in the first few months of 2021, though its results stand apart because of its focus on apparel and other discretionary items. nytimes.com

Stopping 'Imposters' from Entering the U.S.
Facial recognition debuts at Charlotte airport

Technology to be used on foreign arriving passengers

Federal agents at Charlotte's airport have begun using facial recognition software on passengers arriving from foreign countries, U.S. Customs and Border Protection announced Friday.

Facial biometrics is "safe and touchless" for passengers and has stopped more than 650 "imposters" from entering the U.S. since September 2018, according to an agency news release.

By law, arriving passengers already must verify who they are by presenting a travel document. With facial biometrics, passengers now pause for a quick photo that's compared with the photo originally submitted to the government to obtain the travel document, officials said.

Imposters use real travel documents issued to other people to try to enter the U.S.

Atlanta, Miami, Tampa, Dallas-Fort Worth , Houston and other major airports already use facial biometrics, U.S. Customs and Border Protection spokesman Rob Brisley told The Charlotte Observer on Saturday. securityinfowatch.com

Walmart says customers starting to shop like normal again as the US economy continues to re-open
Buying behavior is slowly turning to normal as the US economy regains steam and people return to traveling, socializing, and working from offices, Walmart said Tuesday. The retailer made $138.3 billion in sales for the first quarter, up $3.7 billion over the same period last year, boosted by the stimulus payments, it said. Earnings and revenue both topped Wall Street expectations.

People's food shopping behaviors are normalizing, Walmart said, noting that comparable grocery sales declined in the low single digits in the first quarter year-over-year. It attributed this in part to the stockpiling in early 2020, when people bought in bulk in fear of shortages. Walmart said that people are now buying food more frequently. businessinsider.com

Who's to blame for Target's decision to halt trading card sales?

Walmart is doubling down on 'rollbacks' as inflation pushes prices higher
 



One Week Away!


The Road to Recovery Spring 2021 Symposium

Join global executives, Wednesday, May 26th, and Thursday, May 27th, for The Road to Recovery Spring 2021 Symposium. This 2-day event will focus on the best practices and strategic recommendations to keep people safe, restore operations, and help organizations manage their reputations and communications to foster consumer safety and trust.

President Bill Clinton would be kicking off the symposium followed by executive C-level panels on May 26 and May 27. We'll be hosting roundtables specifically for security and IT professionals to discuss tackling the information security challenges and cyber threats of the pandemic.

Other Speakers Include:

This event is free of charge and one you will not want to miss! Space is limited, so register today to reserve your spot.  Click here to register
 



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Upcoming RH-ISAC Events

May 20 - RH-ISAC Virtual Regional Workshop Hosted by Wendy's

June 8 - HackerOne: How a Bug Becomes a Fix


June 10 - EX-RH2021: First Industry-Wide Cybersecurity Exercise

June 17 - RH-ISAC Virtual Regional Workshop Hosted by Canadian Tire

Sept. 28-29 - 2021 RH-ISAC Cyber Intelligence Summit


Inviting LP & AP to attend or get a member of their team involved, especially if
their retailer is a member of RH-ISAC.
 



New Ransomware Protection Guide from NIST
How to deal with paralyzing ransomware attacks
Used in cyberattacks that can paralyze organizations, ransomware is malicious software that encrypts a computer system's data and demands payment to restore access. To help organizations protect against ransomware attacks and recover from them if they happen, NIST has published an infographic offering a series of simple tips and tactics.

Unfortunately, even with protective measures in place, eventually a ransomware attack may still succeed. The NIST infographic also shows how organizations can prepare for this by taking steps to ensure that their information will not be corrupted or lost, and that normal operations can resume quickly. helpnetsecurity.com



Click image above to see the full infographic


More Sophisticated BEC Attacks
How Attackers Weigh the Pros and Cons of BEC Techniques

Security researchers discuss attackers' evolving methodologies in business email compromise and phishing campaigns.

Business email compromise (BEC) and phishing attacks make up a big chunk of security issues plaguing today's organizations, and they continue to prove a threat as attackers find new ways to blend into victims' inboxes and manipulate them into sending funds.

"As the fraudsters have become more sophisticated, the BEC/EAC scheme has evolved in kind," officials wrote in their report.

In 2013, attackers often began these campaigns by breaching the email accounts of chief executive officers or chief financial officers and sending emails to request wire payments that were sent to fraudulent locations. Now BEC/EAC attackers breach personal email accounts, compromise vendor emails, request W-2 forms, and ask for gift cards.

The wire transfer is "an evolving staple" of BEC, said Crane Hassold, senior director of threat research at Agari, in a talk at this week's virtual RSA Conference discussing the various forms that BEC can take. Social engineering is "extremely effective," BEC often has a higher return-on-investment compared to other attacks, and most defenses focus on the more technical attacks.

Wire transfers have some notable pros for attackers: They can lead to much higher payouts, for one, and they lend themselves to more sophisticated pretexts designed to trick their victims.

In another recent BEC attack, the attacker impersonated a CEO during an acquisition. They emailed a member of the finance team to contact another attacker impersonating a legitimate attorney. Following this "handoff," the target employee was asked to make sizable payments as part of the acquisition, which was ultimately intended to go to the attackers.

"These are the types of sophisticated pretexts we see becoming more and more prevalent in the wire transfer/BEC space," Hassold said.  darkreading.com

Criminals Targeting Microsoft Products
47% of Criminals Buying Exploits Target Microsoft Products

Researchers examine English- and Russian-language underground exploits to track how exploits are advertised and sold.

Microsoft products accounted for 47% of the CVEs that cybercriminals request across underground forums, according to researchers who conducted a yearlong study into the exploit market.

The research spanned more than 600 English and Russian language forums, said Mayra Rosario Fuentes, senior threat researcher at Trend Micro, who presented some of the findings in her RSA Conference talk "Tales from the Underground: The Vulnerability Weaponization Lifecycle." Researchers sought to learn which exploits were sold and requested, the types of sellers and buyers involved in transactions, and how their findings compared with their detection systems'.
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Researchers scoured advertisements for the sales of exploits from January 2019 through December 2020. They learned Microsoft's tools and services made up 47% of all requested CVEs on underground forums. Internet-connected products made up only 5%, "but with increased bandwidth of connected devices with the new 5G entering the market, IoT devices will become more vulnerable to cyberattack," noted Fuentes in her talk.

More than half (52%) of exploits requested were less than two years old. Buyers were willing to pay an average of $2,000 (USD) for requested exploits; however, some offered up to $10,000 for zero-day exploits targeting Microsoft products.

When researching forum posts advertising exploits, researchers found 61% targeted Microsoft products. The highest percentage (31%) were for Microsoft Office, 15% were for Microsoft Windows, 10% were for Internet Explorer, and 5% were for Microsoft Remote Desktop Protocol. Fuentes noted exploits for Office and Adobe were most common in English language forums. darkreading.com

Gas Stations Still Suffering Shortages After Cyber Attack

Map of dry gas stations impacted by cyberattack
According to user-reported data on the app GasBuddy, gas shortages across southeastern states were still slowly improving Tuesday morning in the aftermath of a cyberattack that forced Colonial Pipeline offline last week. The number of stations without gas were down 30 percent from Thursday morning, the peak of the crisis.

Relatively high rates of outages remained in the Carolinas, Georgia and Virginia. More than 70 percent of stations in the District of Columbia were without gas Tuesday morning, according to GasBuddy. The Colonial Pipeline stretches from Texas to New Jersey, supplying the East Coast with 45 percent of its fuel. washingtonpost.com

Do customers have a right to know how companies that use algorithms make their decisions?
Increasingly, businesses rely on algorithms that use data provided by users to make decisions that affect people. For example, Amazon, Google, and Facebook use algorithms to tailor what users see, and Uber and Lyft use them to match passengers with drivers and set prices.

Do users, customers, employees, and others have a right to know how companies that use algorithms make their decisions? In a new analysis, researchers explore the moral and ethical foundations to such a right. They conclude that the right to such an explanation is a moral right, then address how companies might do so.

"In most cases, companies do not offer any explanation about how they gain access to users' profiles, from where they collect the data, and with whom they trade their data," explains Tae Wan Kim, Associate Professor of Business Ethics at Carnegie Mellon University's Tepper School of Business, who co-wrote the analysis. "It's not just fairness that's at stake; it's also trust." helpnetsecurity.com

How to Get Employees to Care About Security


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Violence, Crime & Protests


Canada's Escalating Gang Violence Problem
Ending gang violence is 'No. 1 priority,' B.C. public safety minister says after 3rd fatal shooting in a week
B.C. Public Safety Minister Mike Farnworth says putting an end to the escalating gang violence that has exploded into a series of recent brazen daylight shootings is the top priority for police agencies in the province.

Farnworth held a news conference Friday to reassure the public after 23-year-old Jaskeert Kalkat was shot and killed Thursday just after 8 p.m. PT at a shopping complex in south Burnaby.

"Every police agency - the RCMP, municipal police, the Integrated Homicide Investigation Team and the Combined Forces Special Enforcement Unit of B.C. - are all working together bringing all the tools they have available to deal with this scourge," he said. "It is their No. 1 priority."

Kalkat was known to police and affiliated with a gang, according to Sgt. Frank Jang of the Integrated Homicide Investigation Team. Jang said two other people injured in the shooting - a man and woman in their 20s - were also targeted. Both are in hospital with serious injuries but are expected to survive.

Kalkat's killing near the Cactus Club restaurant at Byrne Road and Marine Way had patio diners diving for cover, some flipping tables to shield themselves. The complex includes several other restaurants, coffee shops and a grocery store.

The homicide is the seventh gang-related killing in three weeks to take place during daylight hours in a busy public setting. Read about the latest gang-related shooting in the Canadian crime section below. cbc.ca

   Vancouver police identify 6 known gangsters considered risks to general public


Convenience Store Owner Hit with Double Whammy of Crime & COVID
C-Store Owner Repeatedly Robbed by Homeless Shelter Residents
The owner of the Esplanade Gateway Convenience store - already suffering from a 70-75% decline in business due to COVID - says he's been dealing with what appears to be nearby shelter residents coming in, helping themselves to merchandise and taking off without paying.

He says they take chocolate bars, lighters, phone chargers, packs of cigarettes - about $20-25 at a time but it "adds up" to a few hundred dollars at the end of the month. It happens almost daily, Tawhid said Friday. He said because he's alone, he can't leave the store when they run off.

In the last three or four months, individuals have tried at least five or six times - almost every week - to break his front window, he adds. Tawhid said he's never heard from anyone from the shelter - not the community safety teams that are supposed to protect the neighbourhood, or anyone.

He's tried calling the police, he says, but for that small amount, he claims "they don't cooperate that much."

While our politicians and bureaucrats appear to turn a blind eye to the fallout, it has become abundantly clear that drug-addicted residents - enabled by lax rules, no curfew and harm reduction activities in these shelters - are not integrating into peaceful communities in a neighbourly fashion as the city's shelter bureaucrats constantly assure the public. torontosun.com

BLM Surveillance in Canada
Canadian military intelligence monitored Black Lives Matter movement, claiming pandemic justified such actions
Canadian Forces intelligence officers compiled data on the Black Lives Matter movement in Ontario as part of the military's response to the COVID-19 pandemic, according to documents obtained by this newspaper.

But a co-founder of Black Lives Matter in Canada says there is no reason for such scrutiny of the organization's peaceful efforts to raise awareness about racial injustice, raising the question about whether the military's activities were even legal.

The initiative was overseen by the Canadian Joint Operations Command, which directs missions in Canada and around the world. The report on BLM was included among the information collected as the military worked in long-term care homes in Ontario during the pandemic.

The team examined social media accounts to understand how BLM organized its protests as well as to identify the "major actors" supporting the organization.

The intelligence officers noted there were BLM chapters in Toronto and Waterloo, and produced a timeline of some of the 25 demonstrations in the province. One section in the BLM report titled "Hostile Foreign Actors" is completely censored for national security reasons. ottawacitizen.com

Saskatoon lumber store owner wary of theft as lumber prices surge
 



COVID Update


Stores Struggle to Enforce Mask-Wearing
Manitoba grocery stores chided for poor mask enforcement
Manitoba's largest private-sector union is accusing the province and grocery store chains of "mass and catastrophic failure" for poor enforcement of the use of masks by customers, thereby putting workers at risk.

The United Food and Commercial Workers Local 832, which represents more than 9,000 Manitoba grocery store employees and 2,000 security guards at retailers, is going public for the first time during the COVID-19 pandemic.

In a May 13 letter obtained by the Free Press, the union says worker safety has not been a top priority at several stores across the province, which are owned by Loblaw, Sobeys and Red River Co-op.

The letter does not mince words, beginning with: "If I were to show up to any of your stores today with no shirt, or no shoes on, I would be escorted out of the store immediately and refused service. But if I show up with no mask, I can still freely shop and get my groceries at most of your stores."

On average, at least a dozen people show up maskless every day at Manitoba locations of the Real Canadian Superstore, Extra Foods, No Frills, Safeway, FreshCo, Sobeys and Red River Co-op, Traeger estimated.

In some cases, such as at two Superstores in Winnipeg, that can rise to as many as 30 maskless people a day. ohscanada.com

"Another Crippling Blow"
Ontario Extends Pandemic Lockdowns for Retailers and Businesses into June
"Today's announcement is disgusting for two reasons. The government was very slow rolling everything out as far as vaccines go and the other problem they're going to have is with landlords attempting to foreclose on businesses that have no chance," he said.

"This is a business I'm in. It's killing me financially to be closed. And the problem is the landlords are after all the money they made in 20, 30 years of very good times. They don't give a crap that things are slow now. They want full rent. I find that absolutely outrageous and very unsympathetic. Not all landlords but most of them.

"If an A-class retailer with an extensive history can't pay full rent, how are the others going to do it? And if a landlord kicks a tenant out, who's going to take the space?"

The Canadian Federation of Independent Business said that only 25 per cent of Ontario businesses are at normal revenues while bills continue to pile up and the latest lockdown extension comes without any additional financial supports for shuttered small businesses. retail-insider.com

COVID-Related Fines Hit Halifax Retailers
Police issue $30K in fines after HRM restaurants violate Health Protection Act
Police in the Halifax area issued more than $30,000 in fines this weekend after two restaurants and three people failed to comply with orders under the Health Protection Act. Halifax Regional Police received reports that two restaurants in the city were operating outside the regulations of the act.

Nova Scotia is currently locked down, which means all restaurants must be closed to sit-down service, but may remain open for takeout. Officers fined the restaurants $11,622.50 each.

Police also received a report that two employees at a store in Halifax were not wearing masks while working. The employees were each fined $2,422. yahoo.com

Canada's Vaccine Gamble
Why Canada's big bets on delaying, mixing doses of vaccines could pay off
While the typical approach for COVID-19 vaccinations is using the same brand for each dose, given at specific intervals, Canada has been exploring mixing doses on top of delaying second shots up to four months - two big bets that could pay off.

Before vaccine shipments started ramping up, Canada's National Advisory Committee on Immunization (NACI) issued a bold recommendation to delay second doses well beyond manufacturing guidelines to a maximum of four months.

The move sparked criticism that Canada was engaged in a "population level experiment," with concerns ranging from a lack of data, to a growing body of research suggesting it's not the safest approach for immunocompromised and older adults.

According to multiple vaccine experts, these moves may seem unorthodox on the surface, but are rooted in decades of science, backed up by emerging research, and could be preventing COVID-19 deaths at a time when Canada has been struggling to bring in enough vaccines from abroad. cbc.ca

B.C. to give workers 3 paid days off for absences related to COVID-19

Canadian outbreaks challenge Tim Hortons' turnaround & may hide its progress

Manitoba now number one in COVID-19 infections in Canada, U.S.

Quebec premier hints at pandemic reopening plan

Quebec experts, business leaders say vaccination rates are key to reopening plan
 



Don't Fall Victim to Fraud
OPP offer tips to avoid falling victim to fraud
The East Algoma Ontario Provincial Police (OPP) would like to remind the public that there are many schemes being used to defraud the public and businesses.

If you receive any unsolicited communication by any means asking for money to be given or that you won money, be cautious and suspicious. Never give out any personal, credit or banking information to anyone over the phone, by letter, email, fax or any other means of communication. Never provide anyone your Social Insurance Number (SIN) over the phone.

Often, the victims are presented with a situation that is either very serious and/or needs immediate attention and they feel pressured to provide the information requested on the spot. This is a tactic frequently used in the scams. elliotlaketoday.com

Amazon to expand, with 2,000 new jobs in Metro Vancouver

Giant Tiger discount chain expanding, plans to increase store count to 300

Forever 21 Begins Quietly Opening First Canadian "2.0" Stores

In Case You Missed It
Burnaby, BC, Canada: One dead in Burnaby shopping mall shooting as gang war continues
Multiple gunshots rang out in a Burnaby shopping mall parking lot as more gang-related violence hit our city on Thursday night - with one person dead and two wounded. Burnaby RCMP's gang enforcement unit has responded to a shooting at Market Crossing shopping centre on Marine in South Burnaby. The shooting took place in the area between Canadian Tire and Cactus Club restaurant. In the dashcam video twee ed out below, you can hear multiple gunshots. A silver BMW is pictured above with its windshield shot multiple times.

The two people who were injured were taken to Royal Columbian Hospital. Multiple media outlets are reporting the victim was a member or linked to the Brothers Keepers gang. Toni Dalipi, 19, was shot to death outside a vape store on Sixth Street near 13th Avenue at about 7 p.m. On Monday morning, the Integrated Homicide Investigation Team announced charges had been laid against 20-year-old Ahmed Riyaz Tahir. IHIT confirmed an innocent bystander had also been injured in the "brazen daylight shooting" but sustained non-life-threatening injuries. burnabynow.com

$120K Cargo Theft Bust
Toronto, ON: TPS Says It Found A Shipping Container With Enough Stolen Furniture To Fill An IKEA
Officers with the Toronto Police Service basically stumbled upon a mini-IKEA after finding a shipping container filled with more than $120,000 worth of allegedly stolen office and home furniture.

Two Mississauga men have been charged in the incident, which started when a shipping container was stolen from the Jane and Finch area on Thursday, May 13. According to a statement from TPS, officers found the container at a warehouse just a seven-minute drive away from where the theft took place, recovering a staggering amount of furniture.

Police say they found 193 boxes of office furniture, 97 pieces of home furnishings, 51 boxes of home reno equipment and cabinetry and 10 boxes of bathroom reno merchandise. narcity.com

Armed Robbery Spree
Timmins man charged following string of armed robberies
Police have charged a Timmins man with several offences following a string of robberies in the area, the most recent of which took place Friday night. According to the Timmins Police Service (TPS), the first incident took place at a Little Caesars Pizza on the evening of May 12, where the suspect performed a robbery while brandishing a weapon.

The second robbery took place at a convenience store on Mountjoy Street yesterday evening. Police confirmed a weapon was used in this instance. Police say the suspect was located and found to be in possession of stolen property. northernontario.ctvnews.ca

Series of Edmonton pharmacy robberies believed to be committed by one man

Police searching for suspects following robberies in Airdrie and Calgary

Police Look to Identify Convenience Store Robbery Suspect

Two charged after robbery at Waterloo pharmacy


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Warning About Buying Counterfeits Online
Customs and Border Protection warns about Counterfeit Goods & Services
The business of selling fake goods did not slow down during the pandemic, as people are relying more than ever on online shopping. The US Customs and Border Protection wants to inform consumers to be mindful of counterfeit goods and services.

"Just since the pandemic began. CBP has seized over 20 million counterfeit masks," Brandon Lord, Acting Executive Director for Trades Policy with US Customs and Border Protection said. Counterfeit pharmaceuticals are also a huge concern for them.

"It's difficult for the American consumer to look at a pill or look at another pharmaceutical product, and quickly identify that it's counterfeit," Lord said.

From October 1, 2019 - September 30, 2020, the top 5 categories of goods CBP seized by total number of shipments were:

1. Handbags and Wallets (17% of total shipments seized)

2. Wearing Apparel and Accessories (14%)

3. Footwear (13%)

4. Watches and Jewelry (13%)

5. Consumer Electronics (11%)


Counterfeit goods not only hurt legitimate businesses, but they also pose serious threats to the health and safety of American consumers. Counterfeit N95s and fake versions of other face masks may not be effective at filtering airborne particles or at preventing liquid from contaminating the user's face.

The biggest tell for counterfeit goods is almost always the artificially-low price of the item. Buying the item directly from the legitimate trademark holder is the best way to ensure that you are not purchasing a counterfeit product. In addition to low quality packaging, handbag/apparel consumers should be on the lookout for things like poor or uneven stitching, improperly sized or discolored logos, and the use of synthetic materials in place of natural materials. wsmv.com

Another Amazon Investigation?
Amazon facing German anti-monopoly probe

German cartel office chief Andreas Mundt says the probe into Amazon uses a new law allowing his agency to "intervene earlier" & "across markets" against retail giants.

Andreas Mundt, president of Germany's Federal Cartel Office said his agency was using revised German law on large internet companies - tightened in January - to examine whether Amazon had "paramount significance for competition across markets."

The 10th amendment of Germany's Act against Restraints of Competition (GWB) allows regulators to scrutinize Amazon and other "large digital companies" - reflecting EU policy to curb and tax internet giants. Germany ranks as Amazon's second largest market after North America.

Amazon replied Tuesday that it was cooperating "fully" with Mundt's agency, known in German as the Bundeskartellamt and based in Bonn.

The agency said under the law change it could "intervene earlier and more effectively" against big tech enterprises, on a more preemptive basis against possible monopolies in the making. Mundt described this as the ability to act "before the child falls into the well," rather than trying to fix the problem after it materialized. dw.com

Walmart gains after e-commerce sales and Sam's Club strength impress


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Frankfort, KY: AT&T Armed Robbers flee with nearly 30 phones; one in custody
Frankfort Police say they're still looking for a suspect after an armed robbery at an AT&T store on Tuesday. Police say the call was dispatched around 5:25 p.m. They say two men came into the store, showed a firearm, and stole 20-30 cell phones. Police say the suspects fled in a Ford Explorer. They were located on I-64 by police, but refused to stop, leading police on a pursuit through Franklin, Shelby, and Jefferson counties. Police say the suspects then got out of the vehicle and fled. One juvenile suspect was found and taken into custody in the Middletown area of Jefferson County, while the second suspect is still at large. wkyt.com

Seymour, IN: Three arrested on theft charges after incident at The Home Depot
Two Seymour residents have been arrested and a third will be on preliminary Level 6 felony charges by police investigating the theft of more than $1,000 from a local retail store Monday. Zachary Tyler Hamblen, 21, Jerrod Davoughan Ford, 34, and Kimberly Elkins, 37, all face a theft charge in connection with the incident that started when regional security with The Home Depot reported three people had left the store without paying for numerous items, according to Seymour Police Department Lt. C.J. Foster. The stolen items include battery-operated power tools, houseware items and bag chairs, he said. Investigators recognized two of the three people involved in the thefts, and Home Depot security employees were able to provide photos of a vehicle the people used to leave the store. A short time later, police found that vehicle at a Mobile Home Park. The three suspects also were found inside a residence at the mobile home park, Foster said. Two of the three later admitted to taking the items from the store while being interviewed, he said. Hamblen and Ford were both booked into the Jackson County Jail in Brownstown. A Level 6 felony is punishable by six months to two and a half years in prison upon conviction. The advisory sentence is one year. tribtown.com

Chester County, PA: Pair With NJ Robbery Warrants Stole $2K In Beauty Products From Grocer
Police began investigating two separate retail thefts that occurred at the Giant Food Store in Thornbury Township, on April 1 and May 7, the Westtown-East Goshen Regional Police Department said. Elisabeth Carol Fogarty, 31, and Anthony James Parker, 30, were identified as the suspects and arrested on May 16 with help from Pennsylvania State Police, authorities said. Parker and Fogarty had numerous active warrants for their arrests including a robbery warrant out of New Jersey, while Fogarty had numerous arrests out of Pennsylvania, police said. dailyvoice.com

Culpeper, VA: Police seek male suspect in shoplifting of TV from Walmart

Worchester, MA: CVS shoplifter busted with an armful of cologne and perfumes


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Shootings & Deaths

Fayetteville, NC: Family Dollar assault in March now a homicide, police say
A juvenile was charged Monday in the death of a man assaulted in March after the N.C. Medical Examiner's Office classified the death a homicide this week. Marvin Herring, 53, died March 23, nearly two weeks after he was beaten and robbed outside the Family Dollar on Owen Drive just before 1 p.m. on March 11. After police released still photos taken from store surveillance of three men wanted for questioning, a 16-year-old male was arrested March 23 and charged with common law robbery, assault inflicting serious injury and assault on a handicap person, according to the Fayetteville Police Department. On Monday, the teen was additionally charged with first-degree murder, police said. He remained in the Cumberland County Juvenile Detention Center on Tuesday. Because of his age, his name was withheld by officials. fayobserver.com

West Park, FL: A bullet-riddled SUV rammed a car into a Restaurant
after a deadly shooting
One person is dead and another is wounded following a shooting and ensuing crash that sent a vehicle hurtling through the front of a restaurant in West Park. The crash took place just before 7 p.m. Monday at a shopping plaza in the 5800 block of West Hallandale Beach Boulevard, just east of State Road 7. A white SUV - with a shattered window and several bullet holes on its front passenger door - was traveling east when it swerved off the road and jumped a concrete median. It plowed through bushes before hitting a parked car in the plaza, according to the Broward Sheriff's Office. The impact pushed the parked car forward, through the front window of the Rhythm and Juice restaurant. It is not known where the shooting took place, only that the SUV was shot up prior to it hitting the car. sun-sentinel.com

Riverside, CA: 2 arrested after robbery, near-miss shooting in Riverside grocery store parking lot
A man and woman accused of snatching a woman's purse and then shooting at her and her adult son at a Riverside shopping center have been arrested, police said Tuesday. Riverside police officers responded to the Canyon Crest Towne Center, located in the 5200 block of Canyon Crest Drive, at about 4:20 p.m. Tuesday to a call about a possible armed robbery and shooting, the Police Department said in a news release. The victim, who police described as "elderly," was walking to her car with her adult son when a woman got out of a light green BMW X5 and demanded her purse, police said. ktla.com

Pittsburgh, PA: Former PetSmart employees charged after dog killed during grooming visit
A Pittsburgh woman who says her dog was strangled to death at a PetSmart in East Liberty while having its nails trimmed is asking for accountability from the company. Now four employees involved in her claim are facing felony charges of animal cruelty, and PetSmart said they've been fired. wbtw.com

 



Robberies, Incidents & Thefts

Boardman, OH: Man receives 13 years in prison for taking Walgreens employees hostage during Armed Robbery
A Youngstown man who police say terrorized workers in an armed robbery in Boardman is going to prison. Kelim Rushton was in court Tuesday, where he pleaded guilty to aggravated robbery, kidnapping and a weapons charge. Rushton robbed Walgreens on Market Street in March of 2020. He held a gun to employees, then forced them into a stockroom to demand opioids. He was then caught running away by police. In court, Rushton apologized to Judge Maureen Sweeney, saying his drug addiction drove him to commit the crimes. He will now spend at least 13 years behind bars. wytv.com

Clarksville, IN: Accused Walgreen's Armed Robber captured in Indiana
Investigators say Jeremy Burris is accused of walking into the Walgreens in Louisa, Kentucky on April 27, 2021 with a knife and demanding different medications. Police say after getting some medications he left and had been on the run from authorities until his capture in Clark County, Indiana. They say no one was injured in the Walgreens robbery. wtvq.com

Springfield, IL: Suspected JCPenney burglar falls through ceiling
Springfield Police are investigating after a man reportedly stole jewelry from the JCPenney store in Springfield. Officers were called to the store around 5:45 a.m. Tuesday after a burglar alarm was set off. Arriving officers found one of the doors had been damaged allowing the suspect to enter the building. A suspect, later identified as 37-year-old Johnathon Harter, was seen walking around inside the business. He tried to run from officers and climbed into the ceiling. Police say Harter then fell out of the ceiling and suffered numerous injuries. Harter was taken to a local hospital for treatment. Police officers found evidence of stolen jewelry and burglary tools on Harter when he was arrested. Harter is still in the hospital as of Tuesday morning. Earlier in May, Harter was arrested in connection with a burglary to businesses in the 1100 block of North 5th Street. In that case, Harter allegedly used the ceiling to gain access to the building. newschannel20.com

Houston, TX: Woman tracks down her stolen $6K Dior purse and helps police
nab a suspect
Weeks after being followed and robbed leaving River Oaks Shopping District, Rosa Chu spotted her purse being sold on OfferUp. HPD undercover officers did the rest. On April 11, Rosa Chu and her husband walked into Dior at River Oaks Shopping District. "We were just there for that one reason: to get this purse," Chu said. She walked out in under 10 minutes with a brand new $6,300 Lady Dior bag. "We weren't really paying attention if someone was watching us or if they were following us," Chu said. "We then drove straight to Nordstrom." They valet parked their car at the Galleria and were inside Nordstrom for just under 45 minutes when they got the bad news. "The first thing the valet tells us is hate to break it to you, but someone broke into your car, and right away I knew they took my bag," Chu said.

Weeks went by with no leads until last week when her friend stumbled on a post on a website called OfferUp. Someone was selling the exact same bag for $4,000, and they'd posted her original receipt, too. "It was like that bingo moment. Almost like you hit the jackpot. Like, whoa, I found it," Chu said. She called HPD and officers set up a buy initially at a location off 610 and I-10 near the Galleria. A last-minute switch led officers to 288 and 59 to buy the purse. "Their undercover met with the seller, a female, and the seller was with her two children," Chu said. After the sale, police arrested Natash Pollard. She's now charged with felony theft. Chu got her purse back. khou.com

Murfreesboro, TN: Pet Store Reunited With Stolen $1,200 Baby Parakeet
A baby bird worth around $1,200 was stolen from a Middle Tennessee pet store Monday night (May 17), sending the shop into a desperate search for their missing feathered friend. Fortunately, they were reunited with the young bird Tuesday with the help of local police. iheart.com

Suffolk County, NY: Suspect arrested for Robbery of 4 Long Island 7-Eleven Stores: West Babylon, East Farmingdale, Commack and Deer Park

Wilmington, NC: New Hanover County Sheriff's Office searching for suspects in separate crimes committed at CVS, Walmart in Wilmington

Biloxi, MS: PD asking for help in identifying alleged credit card fraud suspect

 



Counterfeit

Portland, Maine: Feds seize $3.6M from west Eugene company over sale of
fake N95 Masks
The federal government has seized $3.6 million from the bank account of a Eugene company involved in a deal to sell $4.5 million in overpriced, counterfeit N95 masks to the state of Maine. The U.S. attorney is seeking to force the company, Med-Tech Resource LLC of Eugene, to forfeit the money and reimburse the state for 1.8 million fake respirators purchased by the state. But the company's CEO already agreed to refund the state, the Portland Press Herald reported. "We'll do everything in our power to make everyone whole," said Michael Modrich, founder and CEO of the 30-year-old medical supply company. pressherald.com

 

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AT&T - Frankfort, KY - Armed Robbery
AT&T - Westfield, NJ - Burglary
C-Store - Colorado Springs, CO - Robbery
C-Store - Colorado Springs, CO - Robbery
C-Store - Colorado Springs, CO - Robbery
C-Store - Statesville, NC - Robbery
C-Store - Blacksburg, VA - Armed Robbery
CVS - Worchester, MA - Robbery
Cellphone - Houston, TX - Robbery
Gas Station - Redwood City, CA - Robbery
Gas Station - West Chester Township, OH - Robbery
Gas Station - Trinity, TX - Armed Robbery
Gas Station - Kirbyville, Ga -Robbery
Grocery - Loudoun County, VA - Burglary
Hydroponic - Hazel Park, MI - Burglary
JC Penney - Springfield, IL - Burglary
Marijuana - Oklahoma City, OK - Robbery
Restaurant- Asheville, NC - Robbery (Domino's)
Restaurant - Joplin, MO - Burglary (5 Guys)
Shoes - Montclair, NJ - Robbery
T-Mobile - Grand Rapids, MI - Armed Robbery
Tobacco - Abingdon, VA - Robbery
Vape - Loudoun County, VA - Burglary
Walmart - Saline County, KS - Robbery
7-Eleven - Santa Clarita, CA - Robbery
7-Eleven - Woodbridge, NJ - Armed Robbery
7-Eleven - East Farmingdale, NY - Robbery

 

Daily Totals:
• 21 robberies
• 6 burglaries
• 0 shootings
• 0 killed



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It only takes seven seconds to make a first impression. With a job on the line, the pressure to immediately impress is even more intense. No wonder everyone can get frustrated.

The good news is that no matter what goes wrong -- you go to the wrong building, you spill water, you mispronounce the company name -- it's all about how you recover. The first rule is -- relax, take a deep breath and make a joke about it. Humility, honesty and calming down is the key to showing the employer that even when you're under pressure, you'll react the right way. Think about this before your interview because if something does happen you won't have time to think.

Just a Thought,
Gus

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