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Denyse Arbuthnot promoted to Vice President Asset Protection
for Follett

Denyse has been with Follett for nearly two decades, starting with the company in 2002 as a Regional Loss Prevention Manager. Before her promotion to Vice President Asset Protection, she spent more than four years as Director Shortage Control - Asset Protection, nine years as Regional Director Asset Protection, and nearly two years as Regional Manager LP Analytics. Earlier in her career, she held LP roles with Home Depot, Foley's - May Department Stores, and Spiegel. Congratulations, Denyse!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position






Prosegur Advances Support of the Loss Prevention Foundation to Become Newest Doctorate Partner

(Mooresville, NC - May 17, 2021) The Loss Prevention Foundation (LPF) announced that Prosegur has increased its support for the Foundation by advancing its partnership commitment to the Doctorate level. Prosegur has been a bachelor level partner so far, and a steadfast supporter of the LPF. By becoming a Doctorate level partner, Prosegur continues to set an example to the industry regarding the importance of continued education.

"For years, the Loss Prevention Foundation has been increasing the prominence and professionalism of the loss prevention industry through its education programs," said Tony D'Onofrio, CEO of Prosegur's retail business unit. "For us, supporting the work of the LPF means giving back and supporting our entire industry, and doing it in a way that enables the new generation of LP leaders to advance in their careers through expanded educational opportunities."

Prosegur, headquartered in Herndon, VA, is one of the three largest security companies in the world. Started in 1976, Prosegur prides itself on its innovation in security technology, which is always based on closely listening to the industry. Read more here

Violence & Protests

40,000 Violent Incidents in C-Stores in 2020
Putting an End to Violence Against Retail Staff

Some 40,000 incidents of violence against people working in convenience stores were recorded last year and store owners have a duty to protect their staff.

Your obligations with regard to the health, safety and welfare of your staff and customers are contained in the Health and Safety at Work Act 1974.

Retailers are responsible for ensuring the safety of others, whether colleagues or customers. Key to doing this is having considered and assessed the risk of violence in the workplace and putting in place a policy and training that aims to minimize that risk.

Taking action to prevent incidents of violence will not only protect retailers' employees but will also reduce the risk of claims being made by those employees. It should also assist in preventing valid claims from customers who feel the way they were dealt with in-store was unfair, humiliating or even discriminatory - claims that clearly have significant reputation as well as financial ramifications.

These five tips can help you protect retail employees and increase defensibility:

1. Act before violence occurs - risk assessments should be in place to determine whether violence is a problem for your employees and business, and how matters can be improved. Individual store risk assessments should be considered, as these will take into account local factors and those specific to a particular store, such as crime rating in the area and number of previous incidents of violence. Be sure to consult your employees, as they will often have better insight as to what the potential problems are and may even have ideas about how to solve them.

2. Install physical controls - this includes deterrents such as CCTV in high-risk areas or screening by sales points, as well as items such as panic buttons and security communication systems.

3. Put up warning signs - where procedures seek to adhere with Covid-19 guidance, make customers aware of what measures are in place in-store and that violence will not be tolerated.

4. Provide training - customer services training in dealing with difficult and challenging behaviour is a must, together with instruction on escalation processes.

4. Refresh training regularly - annual refreshers may be appropriate in most circumstances. However, with prevalent issues such as the enforcement of face coverings, consideration should be given to more frequent reminders - for example, during weekly store briefings or team meetings.

Behind each incident of violence is a person who was simply doing their job. It is clear that retailers have a responsibility and a clear motive to proactively limit the risk of violence in the workplace by being prepared and, if things do go wrong, to be supportive of employees. talkingretail.com

NYC Sees Most Shootings in a Decade - With No End in Sight
The Spike in Shootings During the Pandemic May Outlast the Virus

About 505 people were shot in New York City through May 9, the highest year-to-date number in a decade.

The major rise in gun violence in the city began in 2020, after a period in which violent crime dropped to its lowest levels in more than six decades. Now, even as New York City emerges from the pandemic, the spike that began as the virus spread last spring has shown no sign of receding: As of the second weekend in May, the city had recorded 505 shooting victims, the most through that point of any year in the last decade.

Experts say the economic and physical strain of the virus, which disproportionately took lives and jobs from neighborhoods that were already struggling with high levels of gun violence, most likely drove the rise in shootings.

Those factors are not likely to subside soon, criminologists warn, and the spike may persist even as virus cases plummet. That in turn has stoked fears that gun violence will slow the city's ability to bounce back from its long lockdown.

Restaurants, stores, offices, theaters and many other businesses and cultural institutions will be allowed to open fully May 19. But the cycles of violent retaliation fueled by individual shootings in recent months will be hard to break, said Jeffrey Butts, the director of the research and evaluation center at the John Jay College of Criminal Justice. nytimes.com

Demand for Mass Shooting Insurance Spikes as America Reopens
US mass shooting insurance demand surges
With pandemic lockdown restrictions slowly easing, demand for active shooter insurance policies has surged - and for tragic reasons, experts suggest.

According to Tarique Nageer, terrorism placement advisory leader at Marsh, client inquiries for mass shooting insurance have risen 50% year-over-year in the past six weeks. Nageer also told Reuters that demand has been particularly strong from the healthcare sector, despite fatal and mass shootings in US hospitals being comparatively rare.

The trend has also been confirmed by Canopius head of crisis management Tim Davies, who commented that hospitals could trigger potentially impulsive behavior.

Apart from hospitals, brokers have also listed retail establishments, schools, universities, restaurants and places of worship as other noteworthy clients for active shooter policies. Those organizations have purchased cover of between $1 million and as much as $75 million.

Citing data from the non-profit research group Gun Violence Archive, Reuters said that the US has witnessed 200 mass shootings in the first 132 days of this year. insurancebusinessmag.com

Private Security Instead of Police
Cops banned from participating in NYC Pride events
Police will be banned from participating in New York City Pride events, as organizers say they are seeking to "create safer spaces" for "marginalized groups."

Under the new policy, announced Saturday by NYC Pride, corrections and law enforcement exhibitors will not be allowed to march in the parade or participate in other events for at least five years.

Coordinators of the world's largest gay pride celebration also said they would take steps to reduce NYPD presence at events, by hiring private security and first responders.

"The sense of safety that law enforcement is meant to provide can instead be threatening, and at times dangerous, to those in our community who are most often targeted with excessive force and/or without reason," organizers said in a press release. nypost.com

Gun Violence Has Taken Over the NYC Mayor's Race

Another Violent Weekend in America

5 killed, 48 people shot in Chicago in violent weekend
A violent weekend in Chicago left at least 48 people shot in separate incidents, including two police officers who were wounded on Sunday morning when they responded to a ShotSpotter detection alert, authorities said.

At least five people were killed in the rash of shootings between Friday and Sunday morning, according to Chicago Police Department incident reports reviewed by ABC News.

Police said six children under the age of 17 were among the victims wounded, including a 2-year-old girl who was sitting in the back seat of a car when she was hit by a bullet fired from another vehicle. Two 14-year-olds and a 13-year-old were also shot and wounded in separate incidents, according to the reports.

"Let's pray for peace in our city," Chicago Mayor Lori Lightfoot said at a news conference Sunday morning. "We've got to put these guns down. We've got to stop the flow of illegal guns into our city." abcnews.go.com

Violent weekend in metro Atlanta leaves at least 19 shot, 1 dead
Crime scene tape and police lights were a common sight in Atlanta this weekend as 19 people have been left suffering from gunshot wounds and one has died. Five people were shot near a DeKalb County smoke shop early Monday morning, leaving 2 critically injured.

Atlanta police are investigating several other overnight shootings this morning but haven't confirmed details. Atlanta police told Channel 2′s Audrey Washington that they are investigating more than a dozen shootings within the city limits just this weekend.

"We have to send a communication to the public for those who do wrong in our city, that if you commit them in Atlanta there is going to be a quick and swift response and that we're not going to tolerate it," said Councilman Bond. wsbtv.com

Violent weekend in Minneapolis: Girl shot in head, police hurt in confrontations

COVID Update

273M Vaccinations Given

US: 33.7M Cases - 600.1K Dead - 27.1M Recovered
Worldwide: 163.8M Cases - 3.3M Dead - 142.2M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 279   Law Enforcement Officer Deaths: 298
*Red indicates change in total deaths

Full Normalcy Coming?
723 Epidemiologists on When and How the U.S. Can Fully Return to Normal

Government mandates are lifting, but these experts say the pandemic won't really end nationally until more people, including children, are vaccinated.

Covid-19 cases are decreasing in the United States, and masks are no longer required everywhere, but the pandemic is not over - and won't be until younger children can also be vaccinated, epidemiologists said in a new survey by The New York Times.

The true end of the pandemic - when it becomes safer to return to most activities without precautions - will arrive once at least 70 percent of Americans of all ages are vaccinated, they said. Adolescents just began receiving vaccines this week, and those for children younger than 12 are not yet approved.

They are optimistic this will happen, even if not as quickly as many Americans hope. In five years, they expect Covid-19 will be more like the flu, circulating at a lower rate and with some deaths every year - but no longer a public health crisis necessitating lockdowns. nytimes.com

Retailers Enact 'Honor System' for Masks
Major U.S. retailers drop mask requirements for vaccinated shoppers
A growing number of major retailers are lifting mask requirements for those who are fully inoculated after new federal guidance, largely moving to an honor system in which they trust that only vaccinated people will bare their faces.

The guidance lifts the masking requirement for fully vaccinated people in most settings - though not on transit, in health care facilities or in certain crowded areas - while affirming that local regulations should still be respected. Fully vaccinated, according to the guidance, means two weeks after receiving a second dose of Pfizer-BioNTech's or Moderna's vaccine, or the single dose of Johnson & Johnson's.

Walmart announced on Friday that fully vaccinated customers would no longer need to wear masks, and that fully vaccinated employees would no longer need to as of Tuesday.

Target, Costco and Publix are also lifting mask requirements for vaccinated people. Starbucks will also make masks optional for vaccinated customers starting on Monday, unless local regulations require them.

Many retailers said they would not require proof of vaccination. Costco, for instance, said it would instead "ask for members' responsible and respectful cooperation with this revised policy."

Trader Joe's will no longer make vaccinated customers wear masks, although face coverings are still required for employees, Kenya Friend-Daniel, a spokesperson, said in a statement.

CVS plans to continue mandating face coverings for shoppers for now. nytimes.com

Retail Workers Don't Want to be the 'Vaccine Police'
CDC cheered and criticized for new mask guidance
Some health and law experts told CNBC it would further complicate public health efforts to end the pandemic, adding it is "nearly impossible" to police the use of face masks because there is no way to know who is vaccinated and who isn't. More than half of the population still haven't gotten the shots, they said, risking more outbreaks from unmasked, unvaccinated individuals.

"While we all share the desire to return to a mask-free normal, today's CDC guidance is confusing and fails to consider how it will impact essential workers who face frequent exposure to individuals who are not vaccinated and refuse to wear masks," Marc Perrone, president of the United Food and Commercial Workers Union, said in a statement. "Essential workers are still forced to play mask police for shoppers who are unvaccinated and refuse to follow local COVID safety measures. Are they now supposed to become the vaccination police?"

Lisa LaBruno, senior executive vice president of retail operations and innovation for the Retail Industry Leaders Association, told CNBC the new guidance "creates ambiguity for retailers because it fails to fully align with state and local orders."

"These conflicting positions put retailers and their employees in incredibly difficult situations. We urge state and local governments to coordinate with the CDC as additional guidance is issued on the road to normalcy," she said in a statement.

"I hate to say 'It's complicated,' but it's complicated," said David French, a lobbyist for the National Retail Federation. On one hand, the CDC guidance could bring more clarity, but it also makes things more complex since businesses won't know who is or is not vaccinated - and neither will customers. cnbc.com

'Mass Confusion' for New York Businesses Over New Mask Guidance
Six NY county execs urge Cuomo to adopt CDC's latest mask guidelines
Six county executives in New York - Republicans and Democrats - publicly urged Gov. Andrew Cuomo on Sunday to adopt the CDC's guidance allowing vaccinated people to ditch their mask in most circumstances.

"As we continue to see active cases, hospitalizations and deaths steadily dropping day by day and more people receiving vaccinations, the Governor should implement the CDC's common sense guidance."

The Centers for Disease Control and Prevention gave the green light Thursday for fully vaccinated Americans to go mask-free inside and outdoors - but Cuomo has refused to sign off, saying the state needs to "review" the new guidelines.

The conflicting stances from the feds and Albany has caused mass confusion in the Empire State, as businesses are forced to explain to irate vaccinated customers that they have to stay masked. nypost.com

Kroger's Pandemic 'Hero Pay' Controversy Continues
Kroger, Blasted for Ending Hazard Pay, Gave CEO $22 Million

Kroger Co. Chief Executive Officer Rodney McMullen found himself in a hailstorm of criticism last spring over hazard pay to frontline workers.

In early 2020, as the coronavirus swept across the U.S., McMullen announced a $2 hourly hazard increase, or "Hero Bonus," for store and warehouse workers. Two months later, the company ended the raise -- even as critics pointed out that the hazard remained.

McMullen, meanwhile, collected a $22.4 million pay package for 2020 -- his largest haul since he became Kroger's boss in 2014.

The package, disclosed Thursday in a regulatory filing, rose almost 6% from the prior year thanks to a bigger bonus, a larger package of stock awards and a salary increase. Pay for Kroger's median employee fell 8% to $24,617.

Kroger posted record revenue last year as scores of Americans stockpiled groceries and ate most meals at home. Precarious conditions for frontline workers led to calls for higher wages from unions, lawmakers and even President Joe Biden, who campaigned on raising the minimum federal hourly rate to $15. Many of the largest U.S. employers have moved to boost pay, including Amazon.com Inc. and McDonald's Corp. bloomberg.com

'Rescued by the Vaccine'
How the United States Beat the Variants, for Now
The surge experts had feared ended up a mere blip in most of the country. The nationwide total of daily new cases began falling in April and has now dropped more than 85 percent from the horrific highs of January.

Experts point to a combination of factors - masks, social distancing and other restrictions, and perhaps a seasonal wane of infections - that bought crucial time for tens of millions of Americans to get vaccinated. They also credit a good dose of serendipity, as B.1.1.7, unlike some of its competitors, is powerless against the vaccines.

"I think we got lucky, to be honest," said Nathan Grubaugh, an epidemiologist at Yale University. "We're being rescued by the vaccine." nytimes.com

Racism-COVID Connection
Fauci says it is 'undeniable' that racism has made Covid worse in US

"COVID-19 has shone a bright light," on American society's failings, said the president's chief medical advisor.

White House chief medical advisor Anthony Fauci told the graduating class of 2021 Sunday that "the undeniable effects of racism" have led to disparities that negatively affected people of color throughout the coronavirus pandemic.

Speaking to Emory University graduates by webcast, Fauci said that "COVID-19 has shone a bright light," on American society's failings, The Associated Press reported. But Fauci told the audience the cause of the disparities were caused largely by societal determinants instead of medical comorbidities.

The director of the National Institute of Allergy and Infectious Diseases urged the class not to forget the "disproportionate" rate at which COVID-19 hospitalized and killed people of color, adding that the root issues will take decades to correct, according to the AP. thehill.com

Meijer, Kroger among businesses keeping COVID-19 mask requirements

Apple reportedly says masks are still mandatory at US stores

Experts worry about rapidly changing mask policies across the U.S.


Retailers Can't Return to 24-Hour Service Due to Worker Shortage
24/7 Shopping Might Be Slow to Return, Even as America Reopens

The US is finally reopening after more than a year of COVID-19 restrictions, but some things may never be the same.

Restrictions are finally lifting as more of the population gets vaccinated, but conditions aren't what they were before, making it unlikely stores will return to 24/7 hours any time soon. Workers are hesitant to take on the risks of nighttime schedules, people have changed their shopping habits during and pandemic, and the labor shortage is making staffing stores and restaurants extremely difficult.

Nearly half of all US restaurants say they are "severely understaffed," and even getting applicants in the door has been a struggle. Some chains are turning to large-scale hiring events to screen swaths of candidates at once, with perks like cash just for showing up and drive-thru interviews at some stores.

The National Coalition of Associations of 7-Eleven Franchisees (NCASEF), which represents about 7,200 US locations, sent a letter to corporate leaders saying the shortage of workers and higher operating costs have led to a "very dire" situation.

Staying open for longer hours, as the company has instructed owners to do by May 24, isn't feasible, they said. Franchisees say finding staff for overnight shifts is "extremely challenging," and overnight sales do not necessarily cover the costs of labor.

Low traffic overnight hours can also bring risks of theft, violence, and intoxicated drivers, which may not be worth it to many operators or workers.

McDonald's, which just announced plans to raise wages at company-owned restaurants, is suffering from many of the same issues. Franchisees who can't find staff to cover hours largely blame enhanced unemployment benefits. businessinsider.com

The rise of curbside pickup: Best practices for retailers
Retailers of all types would do well to develop their curbside pickup capabilities further, writes Euromonitor International's Bob Hoyler.

According to a Walmart spokesperson, "The customer told us they want one pick-up spot, and they want that pick-up spot to be outside."

Of all the competing service models in the e-commerce space, the curbside pickup model is perhaps most uniquely suited to the realities of the North American retail landscape. Unlike BOPIS, which remains the dominant mode of click-and-collect service globally, curbside pickup allows for a customer with a vehicle to avoid stepping foot in potentially crowded stores altogether.

A strikingly high share of consumers indicate they will continue to utilize curbside pickup beyond the pandemic.

There are a handful of curbside pickup best practices that retailers may utilize to improve their prospects.

Update inventory in real time

Retailers must ensure that they update the available inventory on their websites and mobile apps in real time, so customers cannot place an order for an item that might be out of stock when they arrive.

Provide easy-to-follow instructions

It is vitally important that retailers provide clear instructions on their websites and mobile apps outlining how to use curbside pickup at their stores. Retailers should also send a personalized email with detailed instructions on how to use the service to first-time curbside pickup customers.

Keep the customer in mind when setting pickup locations

Whenever possible, curbside pickup access points should be located in designated parking lot areas in front of the store, with signage clearly indicating where customers are expected to wait.

Don't forget about impulse purchases

Retailers - particularly those in the grocery space - should ensure they provide suggestions to their customers as to additional items to purchase on their websites and mobile apps during the online checkout process. Ideally, this should take the form of a, "Did you forget any of these items?" page, referencing the customer's prior purchase history that pops up before the final checkout screen. retaildive.com

Retail Wage Complaints Continue
A Starbucks worker reveals the average customer order costs more than she makes an hour
With the US job market heating up, a shift supervisor at an Atlanta Starbucks told Insider she's leaving for a job with better pay and benefits. The final straw for leaving her job of two years, she said, was realizing how her pay compared to the increasingly pricey drinks Starbucks sells.

"The thing that really radicalized me was that our starting wage ($9) is less than one average customer's ticket," she told Insider.

Workers told Insider that customizations with the expectation of fast food delivery is unsustainable. Some workers say the company has not adjusted staffing needs appropriately to deal with the new volume. businessinsider.com

Get Ready for Expensive Summer Holidays
From hot dogs to fuel, here are some of the products in short supply
Everywhere you look, there seems to be a new shortage popping up in America's currently very strange economy. From chicken to gas, it's getting harder to come by items as supply-chain issues, outsized demand, and the climate crisis all converge to choke accessibility.

But as Americans learn to live in a new normal yet again - this time with vaccines, fewer masks, and slightly eased pandemic-era restrictions - demand for things like travel and hotels is on the rise. With a long weekend coming up, Americans are ready to get back into the world. But the economy may not be ready for them: Here are the shortages that could plague Memorial Day weekend:

Restaurant service - Fuel - Bacon and hot dogs - Imported goods like wine and cheese - Hotels and motels - Airfare - A new or used car - Fireworks - Chlorine businessinsider.com

Casey's completes 94-store acquisition

Last week's #1 article --

Violence Surges in America
There Have Been, On Average, 10 Mass Shootings In U.S. Each Week This Year
When a man walked into a birthday party in Colorado Springs, Colo., over the weekend, killing six people and then himself, it was the deadliest mass shooting in the state since March, when a rampage at a grocery store left 10 people dead.

We're just 18 weeks into 2021, and already the U.S. has experienced 194 mass shootings. That averages out to about 10 a week.

The tally comes from the Gun Violence Archive, which defines a mass shooting as an incident in which four or more people are shot or killed, excluding the shooter. The full list can be found here.

While a rise in gun sales and divergence of some public health funding could be linked to the spike in gun violence in recent months, experts say it can be a challenge to isolate any single cause. And advocates against gun violence lament the limited legislative response from Washington so far. npr.org

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4 Ways the TotalLP App Will Make Your Job Easier

The Product Protection Solution's (PPS) TotalLP app's design improves loss prevention (LP) and asset protection professional's lives and will make your job easier. The app will keep you informed and up-to-date on shoplifting trends, decrease your retail shrinkage, help to reduce employee lost time, and more!

4 Ways to Make Your LP Job Easier

With the TotalLP app, you will have access to:

1. Industry News & Updates - Directly from D&D Daily and have access to the LPF Sync networking community.

2. Product Recommendations - Shop from the app to quickly source the recommended solutions.

3. Physical and Mental Self-Assessment - Provided by Movement Rx, you and your employees can take the self-assessment to learn if anyone is at risk for injuries.

4. Theft Solutions - Scan a product's UPC and see immediate, item-specific theft prevention solutions.

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PPS guides their customers with excellent, trustworthy advice. They will provide you with rapid, complete, custom, and technologically advanced loss prevention solutions that deliver the desired outcome every time.

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Gas Stations Still Facing Shortages After Colonial Pipeline Hack
Colonial Pipeline resumes normal operations after hack, but many gas stations still face shortages

Colonial Pipeline is now delivering millions of gallons of fuel each hour after a ransomware attack forced the company to shut its network last Friday.

Colonial Pipeline has returned its entire system to normal operations and is delivering millions of gallons of fuel each hour after a ransomware attack forced the company shut its network last Friday.

The company said Saturday that its pipeline is now servicing all markets, including Texas, Louisiana, Mississippi, Alabama, Tennessee, Georgia, South and North Carolina, Virginia, Maryland, D.C., Delaware, Pennsylvania and New Jersey.

However, there are still widespread fuel shortages in many of those markets. In Washington, the nation's capital, 80% of gas stations are without fuel, according to the latest data from GasBuddy. In North Carolina 63% of stations are short, in Georgia and South Carolina more than 40%, and in Virginia 38%.

The cyberattack had forced the company to shut down approximately 5,500 miles of pipeline and triggered widespread fuel shortages in the Southeast and panic buying in some states.

Colonial carries nearly half of the fuel supply on the East Coast, including gasoline, diesel fuel, heating oil and jet fuel. Colonial restarted operations around 5 p.m. ET on Wednesday but warned that the pipeline would not be fully functional immediately. cnbc.com

Is Your Company Prepared for a Breach?

Despite Heightened Breach Fears, Incident Response Capabilities Lag

Many organizations remain unprepared to detect, respond, and contain a breach, a new survey shows.

Heightened data breach concerns - especially since the global COVID-19 outbreak early last year - don't appear to have prompted significantly improved incident response (IR) plans or capabilities at many organizations.

A new survey of 500 security and risk leaders conducted by Wakefield Research on behalf of Red Canary, Kroll, and VMware shows more than one-third (36%) of organizations still don't have a structured IR process in place.
Though 70% of respondents reported being bombarded with over 100 threat alerts daily, just 8% described their organizations as having the ability to quickly identify the root cause of an attack. Forty-six percent described their IR teams as typically requiring more than one hour to contain a threat, and 23% of organizations that had experienced three or more compromises over the past year said they needed about 12 hours at least to contain a breach.

The survey shows that most organizations are struggling with an overabundance of security alerts and threat data. Some of the most frequently targeted organizations reported receiving more than 500 alerts a day. But nearly eight in 10 (79%) said they were only able to investigate about 20 alerts at most per day, meaning most alerts that organizations receive - however innocuous - are not being examined at all. Adding to the woes, security teams that do chase down alerts frequently end up spending too much time on low-level threats - meaning that high-level threat alerts can often slip through the cracks. darkreading.com

Tracking Your Internet Browser

Vulnerability in popular browsers could be used to track, profile users online
A vulnerability affecting desktop versions of four popular web browsers could be exploited by advertisers, malicious actors, and other third parties to track and profile users online even if they switch browsers, use incognito mode or a VPN, researcher and developer Konstantin Darutkin claims.

Darutkin and his colleagues from FingerprintJS are calling the vulnerability and its exploitation "scheme flooding," as attackers (i.e., websites) can use browsers' built-in custom URL scheme handlers to check if site visitors have 32 different applications installed on their desktops.

Websites, such as their own live demo site, can flood the user with URL scheme requests for detecting the presence of widely used apps - such as Spotify, Zoom, Slack, Telegram, Discord, Steam, Xcode, Microsoft Word, NordVPN, Hotspot Shield, and others - and cancel those requests as soon as an app is detected as present or absent.

The information gathered from these requests can be used to create a permanent unique identifier that can link browsing identities together.

"The scheme flood vulnerability allows for targeted advertisement and user profiling without user consent. The list of installed applications on your device can reveal a lot about your occupation, habits, and age. helpnetsecurity.com

85% of Microsoft 365 Users Breached in the Past Year

Organizations using Microsoft 365 experience more breaches, with more severe impacts

85% of organizations using Microsoft 365 have suffered email data breaches in the last 12 months, an Egress report reveals.

The increased amount of remote work as a result of the pandemic has exacerbated the risk of an email data breach ‑ and the risk is intensified for Microsoft users, with 67% of IT leaders reporting an increase in data breaches due to remote work, versus just 32% of IT leaders whose organizations aren't using Microsoft 365.

Looking to the future, 76% of IT leaders report that remote and hybrid working will make it harder to prevent email data loss from Microsoft 365, compared to 40% of those not using it. helpnetsecurity.com

Harvesting Office 365 Accounts
Phishers using Zix to "legitimize" emails in the eyes of Office 365 users
A phishing campaign aimed at harvesting Office 365 account credentials is employing a variety of tricks to fool both email security sistems and recipients: the phishing emails come from a compromised enterprise account, through the secure email system Zix, to make recipients believe that the offered link isn't malicious.

The phishing emails are sent from a compromised email account belonging to a real estate services provider (Authentic Title, LLC), and ostensibly contain a closing settlement counter offer. To view it, the recipients are asked to follow a link included in the email.

Unfortunately, the link on that page is malicious, and clicking on it will trigger a request to share Office 365 or other email account credentials. helpnetsecurity.com

Researchers Unearth 167 Fake iOS & Android Trading Apps







Amazon's New Safety Scheme
Amazon is rolling out warehouse health-and-safety 'huddles' and 'AmaZen' mindfulness kiosks as part of a safety scheme
Amazon announced Monday it would fully roll out a safety scheme it's been piloting in warehouses since 2019. The company says the scheme, named "Working Well," would provide employees with "physical and mental activities, wellness exercises, and healthy eating support."

This would help staff "recharge and reenergize, and ultimately reduce the risk of injury," it said. Amazon said WorkingWell is part of the company's $300 million investment in safety for 2021, but did not detail exactly how much of the $300 million it would take up.

The program involves "health and safety huddles," which involve interactive videos on "strong body mechanics, wellness topics, and ongoing safety education," Amazon said.

It also described a program called "AmaZen," which uses on-site "interactive kiosks" to guide employees through mindfulness activities, such as "guided meditations, positive affirmations, [and] calming scenes with sounds."

Amazon will also provide dedicated "wellness zones" where employees can find information about stretching.

Amazon said "aspects" of WorkingWell have been rolled out to 859,000 employees at 350 sites in North America and Europe, and that it would now roll out the scheme to its entire US operations network.

The e-commerce giant said it hoped the scheme would cut injury rates by 50% by 2025, though it did not go into detail about how it reached that figure.

Amazon has long come under fire for the injury rates inside its warehouses, and workers have previously told the press about exacting targets and quotas they are expected to hit. Company data leaked to Reveal in September last year showed injury rates in US Amazon warehouses climbed every year from 2016 to 2019. businessinsider.com

Nonstop E-Commerce
Online shopping changed, and we barely noticed

Social media encourages us to shop, even when we're not trying to.

Constant, frictionless consumption is big business's wet dream, and while we're not quite there yet, we've gotten a little closer. First there were shops, owned by local shopkeepers, and catalogs that allowed you to order what you needed right from home.

Next came malls and big-box stores, selling everything you could ever want under one enormous roof. In the '80s, Americans became familiar with home shopping channels on TV, but in the '90s, e-commerce was born and blew the doors off the joint.

The next few decades were dedicated to making shopping from your computer as easy as possible. The problem today seems to be how to keep people spending when they're not even shopping.

To the average shopper, the distinction between social commerce and e-commerce is almost irrelevant. It's all online shopping anyway, and e-commerce isn't going anywhere. But in the grand scheme of American consumerism, it does matter.

With e-commerce, you need to head to a specific website to buy or complete a purchase, but with social commerce (the blending together of social media and e-commerce), the buying process is completed without ever leaving the social media app, putting us one step closer to a state of ambient shopping, as I've called it before.

Now, you can be scrolling Instagram or TikTok or Facebook or Pinterest and, boom, suddenly you're buying the Revlon One-Step, liquid chlorophyll, or color-changing lights. It might seem silly, but it's a big expansion of when and where we buy, and it's been a long time coming. vox.com

PayPal to buy online returns start-up in its latest run at the retail shopping space




Enid, OK: Police Arrest Suspected Jewelry Thief Connected To 23 Robberies In Oklahoma, Texas
A suspected serial jewel thief was arrested in Enid in March. The company that owns stores including Zales and Kay Jewelers told officers he is suspected to be involved in 20 other robbery incidents at stores across Oklahoma and Texas. Enid police officers spoke with Quincy Boyton, 26, of Texas after staff at the local Zales Jewelers reported he resembled a person who had robbed other stores. Enid Officer Nicole Binckley said Boyton initially identified himself as Christopher Johnson after police arrived. "We ask for an ID card... He says, 'It's in my car over there,'" Binckley said. "He points at a truck, starts walking over to the truck... then he realizes that we kind of know the jig is up and he just runs across the street." Officers eventually arrested Boyton and obtained a search warrant for his car where they found a pistol, three gold bracelets, and assorted clothing.

Boyton is 6'7" and has several face and neck tattoos, according to Enid police. Zales ownership company, Signet Jewelers, told Enid police that matched a suspect description in 11 different cities in Oklahoma and Texas where stores had been robbed. The regional loss prevention manager for Signet Jewelers told Enid police "they have 23 revolving cases with Quincy being the identified suspect in each case," according to a police report. The company told police they've linked Quincy to $337,000 in stolen merchandise. The Kay Jewelers on 2nd Street in Edmond was robbed in December of two rings worth more than $30,000 by someone who employees described as 6'9" with several neck tattoos. Employees said the man claimed to have played for the Oklahoma City Thunder and was looking for an engagement ring. After staff showed him the two rings, he ran across the street and escaped.  news9.com

Whatcom County, WA: Former SpookShop employee convicted of over $200,000 of theft has money he owes shop owners reduced
A former employee who was convicted of stealing thousands of dollars worth of costumes from a seasonal Halloween store will have the amount of money he owes the store owners substantially reduced. Ronald J. Bally, 62, of Bellingham, was convicted of second-degree burglary and first-degree theft Aug. 28, 2019 in Whatcom County Superior Court. Bally was originally charged with three counts of second-degree burglary, one count of first-degree trafficking in stolen property and one count of first-degree possession of stolen property. His charges were reduced as part of a plea deal, court records show. Bally was sentenced to eight months in jail in late August 2019 and was allowed to serve his time on jail alternatives, according to court records.

Bally had been arrested in April 2018 for stealing costumes from the SpookShop, where he had been an employee from 2004 to 2016, and selling them online. Bally's conviction stems from an incident in late November 2017 where he entered the SpookShop's main warehouse using a key he had kept and stole merchandise from the store, records show. Bally was confronted by police and admitted he had entered the business a handful of times after he quit with the key he had kept and stole property. He returned more than 96 boxes that held multiple costumes each, records state. On April 3, 2020, after a contested hearing, a Whatcom County Superior Court judge ordered Bally to pay the SpookShop's owners $204,250.00 in restitution for the items he stole and sold from the costume shop. Bally appealed the restitution decision later that month.

The Washington State Court of Appeals Division 1 ruled in late April that the Whatcom court overstepped its bounds by setting Bally's restitution that high. The appeals court found that the Whatcom court exceeded its authority because it ordered restitution for crimes Bally was not convicted of, according to appellate court records. bellinghamherald.com

Cleveland, OH: 8 Ohioans indicted in alleged credit card fraud scheme
Acting U.S. Attorney Bridget M. Brennan announced that eight individuals were charged for their roles in a scheme that used stolen and fraudulent credit card accounts to purchase at least $750,000 worth of various items, including retail goods, large construction and building materials, appliances and equipment. If convicted, the defendants' sentence will be determined by the Court after review of factors unique to this case, including the defendants' prior criminal record, if any, the defendants' role in the offense, and the characteristics of the violation. In all cases, the sentence will not exceed the statutory maximum, and in most cases, it will be less than the maximum. This investigation was conducted by the Cleveland FBI. This case is being prosecuted by Assistant U.S. Attorneys Andrea Isabella and Brad J. Beeson. highlandcountypress.com

Washington, DC: Two Women Steal $10K Worth of Gucci Bags From Chinatown Store
Surveillance camera footage captured the moment two women appeared to peruse merchandise at a store on the 1000 block of I Street NW on April 17 just before 2:30 p.m. D.C. police said one woman served as a lookout while the other used a "cutting instrument to remove the listed property from a locked cable." In one instance after cutting the purse free, the woman casually placed it in her own large H&M bag. The pair then walked out of the store without paying and drove southbound on 10th Street NW in a white Toyota Camry, police said. More details about the purses that were stolen were not provided. nbcwashington.com

Coral Springs, FL: Theft In Coral Springs: More Than $15,000 Stolen In 20 Incidents, May 5-11
The Coral Springs Police Department reported more than $15,000 was stolen during 20 incidents of fraud, shoplifting, burglaries, and other thefts during the week of May 5-11. In addition, six people were arrested for theft-related crimes during that time. tapinto.net

Fairfax City, VA: $10K In Merchandise Stolen From 2 City Businesses

Broomall, PA: Police investigating a man and woman in$3K theft from Acme Store

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Shootings & Deaths

New Castle County, DE: Suspect sought after T-Mobile store employee found dead in Delaware
Police are searching for a suspect in connection with the death of a cellphone store employee in New Castle County, Delaware. The incident happened just after 5 p.m. Sunday at the Metro by T-Mobile store on the 900 block of Kirkwood Highway. A woman whose identity remains unknown was found shot to death in the basement of the business after an apparent robbery, said Elsmere police. Police say the suspect is described as a Black male, 5'10, weighing roughly 180 to 210 pounds. The suspect was last seen in the victim's black 2008 Cadillac Escalade with Delaware registration PC194769. The suspect may have arrived in the area on a blue in color bicycle, said police. 6abc.com

Arcadia, FL: C-Store Owner dead after shooting
Residents in an Arcadia neighborhood are looking over their shoulders after a shooting leaves a corner store owner dead. Neighbors said the shooting happened at the Fiesta Food Mart on Magnolia Street around 2:30 p.m. on Friday. A suspect went into the store shooting and killing the store's owner, Saleh Ahmed, who was working at the time, according to neighbors. The suspect then left the store.  nbc-2.com

Beech Grove, IN: Man Shoots at Shoplifter at Walmart
A shoplifting suspect was shot at by a licensed gun owner at the Walmart in Beech Grove, Saturday afternoon. Indianapolis Metro Police Officer Samone Burris told reporters that the suspect pulled a gun on the store's security guard around 4 p.m. as the suspect was being confronted. The security guard is also a full-time park ranger. That's when the man pulled his gun and shot at the suspect, who was taken to the hospital. "We again thank both of the individuals who showed up when we needed them," said Burris. "Most of the time civilians and community members call us when they need us. So, it is phenomenal that when we needed the community they were right there with us." She said a store employee had minor injuries. As for charges, Burris said that would be up to the Marion County prosecutor, but that detectives were gathering information.  wibc.com

New Bedford, MA: Man Shot, Killed Outside Convenience Store

Houston, TX: Man dead after convenience store shooting in northeast Houston

Dallas, TX: 3 Injured In Drive-By Shooting At Grocery Store

New York, NY: NYPD: Tourist From Ohio Wounded In Shooting Inside 7-Eleven

Jacksonville, FL: Sheriff investigating shooting in front of Gas Station, 1 man wounded

North Philadelphia, PA: Man Critically Injured After Shot Outside Of Corner Store


Robberies, Incidents & Thefts

Melbourne, Australia: Confronting moment a female Coles shopper pulls 'weapon' on a store security guard after a tug-of-war over alleged unpaid groceries
A Coles shopper has appeared to threaten a security guard with a weapon after she allegedly stole a cart-load of groceries. The woman was filmed locked in an argument with a security guard at Coles Derrimut Village, in Melbourne's west, over the contents of her cart. The footage, which was shared to Facebook on Monday, showed the woman and another man try to leave the self-serve section of the grocery store. But the security guard, who was dressed in blue, grabbed the cart in protest. The woman eventually pulled a black object out of her pocket and ran around the cart, towards the security guard. He retreated and the pair then fled the supermarket. dailymail.co.uk

Milwaukee, WI: Bakery Puts Burglary Suspect's Face On Cookie To Help Catch Criminal
The Canfora Bakery in Milwaukee, Wisconsin, was broken into last month, with the culprit stealing cash and equipment under cover of darkness. Rather than leave things up to the police, Karen and Eric Krieg, who own the store, decided to take matters into their own hands, spreading the word about the suspect in the best way they know how - by printing his face onto a special batch of 'crime cookies.' Security cameras in the store were able to catch a look at the suspect as he pulled out the cash register, but rather than using the footage to print out some good old-fashioned 'wanted' posters, the Kriegs iced the culprit's image onto some freshly baked sugar cookies. '[I thought] okay, I'm going to put (the suspect's) face on a cookie,' Karen told local news channel Fox 6, adding that the hope was that customers might be able to put a name to the face. unilad.co.uk

Escambia County, FL: Man attacks woman, 71, with wooden club at Circle K

Cape Girardeau, MO: Judge sentences man to 214 months for Armed Robbery of Domino's and CVS

Davenport, IA: Culver's Restaurant manager stole $9,000-plus from safe, drawers



AT&T - Fairfax County, VA - Robbery
C-Store - Jefferson County, MO - Burglary
C-Store - Quincy, MA - Burglary
CVS - Edenton, NC - Robbery
Dollar General - Knoxville, TN - Armed Robbery
Family Dollar - Robeson County, NC - Armed Robbery
Hardware - St Cloud, MN - Burglary
Hotel - Valley Center, CA - Burglary
Jewelry - Las Vegas - Burglary
Jewelry - Tallahassee, FL - Robbery
Jewelry - Rock Hill, SC - Robbery
Jewelry - Las Vegas, NV - Robbery
Jewelry - El Centro, CA - Robbery
Jewelry - Springfield, MA - Robbery
Jewelry - Kennewick, WA - Robbery
Jewelry - Bluffton, SC - Robbery
Jewelry - Friendswood, TX - Robbery
Jewelry - Leominster, MA - Robbery
Jewelry - Noblesville, IN - Robbery
Laundry - Wallingford, CT - Burglary
Liquor - Woodland Hills, CA - Robbery
Liquor - Northglenn, CO - Robbery
Restaurant - Green Bay, WI - Robbery
Restaurant - Davenport, IA - Burglary
T-Mobile - Elsmere, DE - Armed Robbery / Employee killed
7-Eleven - Gaithersburg, MD - Robbery


Daily Totals:
• 19 robberies
• 7 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



Ed Hargrove named Regional Asset Protection Leader for Rite Aid

Eileen Miller named Regional Asset Protection Leader for Rite Aid

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Featured Job Spotlights


Division Asset Protection - Herald Square & NYC
Brooklyn, NY - posted April 14
As Senior Director, Asset Protection you will serve as subject matter expert in the following areas: shortage, fraud, investigations, legal compliance, and training. Create and implement AP strategies in partnership with VP, Asset Protection. Manage, direct, & deploy District Managers of Investigations (DMIs) to support districts & stores...

LP Auditor & Fraud Detection Analyst
Greater Boston, MA - posted May 11
As a Loss Prevention Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability...

District Loss Prevention Manager
Chicago South / Illinois Central - posted April 27
The District Loss Prevention Manager develops and executes Loss Prevention vision and strategies for 15-45 selling locations. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance...

Regional Asset Protection Manager
Phoenix, Dallas, Denver and Houston - posted April 22
Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the most trusting and profitable way. As the Regional Asset Protection Manager, you will be very logical, efficient, orderly, and organized in always safeguarding our company assets from losses due to theft or fraud...

Area Loss Prevention Manager
Pittsburgh, PA - posted May 11
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager
Sacramento, CA - posted April 20
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...


Corporate Security Manager
Calabasas, CA - posted April 6
The Corporate Security Manager will, among other things, (a) be responsible for ensuring a safe and secure environment for our employees, vendors, and visitors, (b) develop, manage, execute and continuously improve corporate security processes and protocols, and (c) lead a team of security specialists at our corporate offices...


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Handling the big question - Why did you leave? is the hardest of them all if, in fact, your departure was involuntary. Like Bum Phillips, the old Houston Oilers coach, once said at a luncheon I attended, "There's two types of coaches - those that have been fired and those who are waiting to be fired." And quite frankly he was almost dead-on as over 70% of executives will face involuntary departures from an employer during their career. The best position to take is one of absolute straightforwardness. Be open - be honest - and be reflective right from the beginning. But get it over quick and deal with it right at the beginning of the interview and don't make it a long-winded response. Certainly review it - rehearse it - make sure it answers the question. But get it out of the way and move on in your own mind. Look to the future and leave it behind you.

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