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4/27/22	LP, AP & IT Security's #1 News Source	D-Ddaily.net

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June 21-23

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August 18

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Webinar: Why RFID Remains The Foundation
For Retail Technology

Thu, May 5, 2022 | 2:00 PM EDT

"Why RFID Remains the Foundation for All Retail Technology" will focus in on the key technologies that retailers are investing in, and why inventory accuracy enabled by RFID is a critical enabler to these investments. During this webinar, Checkpoint Systems will partner with Zebra Technologies to walk through the direct impact RFID has made on retail and what steps can be taken to build a concrete business case.

We know that retail technology priorities have rapidly changed over the last few years and will continue to evolve as the world moves past these recent events. At the core, we see that consumer behavior and lack of brand loyalty has driven changes in how the consumer shops and the relative shift from online shopping back to in-store shopping.

As a remedy, we see retailers and brands alike investing in technologies that will elevate the shopping experience for the consumer. However, without the retailer knowing what product they actual have and where it is located, the impact of these technologies can only go so far. RFID adoption continues to improve, as C-Suite executives at leading brands and retail organizations realize the impact inventory visibility has on EVERY technology investment.

With retail evolving so quickly, the consumer behavior is permanently changing and all the technology investments in the world will not matter if you don't know WHERE your inventory is.

Join Checkpoint Systems and Zebra Technologies as we dive into why RFID is the foundation for all retail technologies.

Sponsored by

RILA AP Conference: Day 2 Snapshots

Check out more RILA content here & see pictures below

RILA keynote, Illinois Attorney General Kwame Raoul	Oscar Arango & Paul Jaeckle discuss leading with humanity	Female L.E. officials discuss being in a male-dominated field
LPRC Research Presentation	Siffron displays security solutions	Checkpoint's innovative booth

The U.S. Crime Surge
The Retail Impact

Retailers, Show Your Support!

Minn. Bill Creates New Organized Retail Theft Crime
Minnesota Senate approves $200 million public safety bill

The measure would boost spending to law enforcement agencies to help them recruit more officers and stiffen penalties for violent and repeat criminal offenders.

The Minnesota Senate on Monday, April 25, voted 48-19 to advance a public safety plan that would put up more money for recruiting police officers and stiffen penalties for violent offenders in the state.

The roughly $200 million plan would boost funding to local law enforcement agencies to help them recruit and retain more officers and bring on additional equipment, set new criminal penalties for carjacking, organized retail theft and fleeing a police officer, and put in place tougher penalties for those who commit repeat offenses, especially for violent crimes.

It would also make public prosecutors' charging decisions and judges' sentencing decisions in an effort that GOP lawmakers said would help to make sentences for violent offenders more uniform around the state. They said Twin Cities area county attorneys had recently made sentencing decisions that they felt broke with the Legislature's intent and they sought to make more specific what lawmakers expected of them.

"This is not a time to build bigger bureaucracies, this is a time to react to the criminal threat that is endangering our citizens," the bill's author, Sen. Warren Limmer, R-Maple Grove, said. "It's time to let the people know what's really going on. I keep hearing from citizens almost every day, 'Why aren't they prosecuting?'"

During the more than four-hour debate, DFL lawmakers said the proposal didn't do enough to prevent causes of crime and disagreed that harsher penalties would deter violent crime in Minnesota. duluthnewstribune.com

RELATED: Minnesota Senate passes 'tough on crime' public safety package

Mall Shooting Puts Violence Prevention Policies in Spotlight
U.S. Department of Labor Investigation of Boise Mall Shooting Finds Security Company Exposed Officers to Dangers of Workplace Violence

OSHA cites Professional Security Consultants Inc. after unarmed officer fatally shot

A federal investigation has determined that Professional Security Consultants Inc. - a Los Angeles-based security company that provides officers for shopping malls, schools, hotels, hospitals, office buildings and gated communities - repeatedly exposed its employees at the Boise Towne Square mall to workplace violence hazards and failed to follow its own procedures for interacting with armed individuals to enforce the mall's code of conduct.

The U.S. Department of Labor's Occupational Safety and Health Administration initiated an inspection following the fatal shooting of an unarmed security officer on Oct. 25, 2021. OSHA cited the company for not instituting controls to protect security workers from hazards likely to cause death or serious physical harm. the agency proposed penalties totaling $14,502.

"Professional Security Consultants' policies and procedures did not effectively address the risk of gun violence, a recognized hazard in the security services industry," said OSHA Area Director David Kearns in Boise. "Every worker has the right to a safe and healthful workplace. This employer must provide enhanced safeguards and training to ensure workers have the knowledge and tools to better protect themselves against assault."

In its citation, OSHA provided Professional Security Consultants Inc. with recommendations for developing a workplace violence prevention program. They included training for security personnel; increased high-visibility signage; and procedures for identifying, tracking and communicating information on high-risk people, persons of interest and habitual offenders of the mall's firearms prohibition.

Headquartered in Los Angeles, Professional Security Consultants also provides security consulting, executive protection and event planning services. It employs about 2,900 workers.

Learn more about preventing workplace violence. dol.gov

Cracking Down on NYC Shoplifters
NYC Mayor Eric Adams on his approach to crime: '60 Minutes' Interview
Mayor Adams has been trying to help the city make a turn since he took over 114 days ago. Tens of thousands of small businesses here have disappeared since the pandemic, unemployment is nearly twice the national average, and major crime is up 43% from this time last year.

Adams got to city hall by winning a hotly contested Democratic primary in which he promised to restore "law and order." He's described himself as "the face of the new Democratic party," and people all over the country will be watching to see how he addresses rising crime, new COVID outbreaks, and the serious economic damage caused by the pandemic.

Adams supports social and educational programs designed to steer young people away from crime. But he's also called for a police crackdown on low-level offenses like public drinking and shoplifting and taken steps to clear homeless encampments and stop people from sleeping in the subway. He's deployed new uniformed police units that he says have been specially trained to confiscate illegal guns in high-crime neighborhoods without repeating the abuses of "stop and frisk" policies under Mayors Rudy Giuliani and Michael Bloomberg. New York's last mayor, Bill de Blasio, disbanded the plainclothes units that did a lot of this work.

Adams said, "We've moved 1,800 guns off the streets of our city since I've been elected. 1,800. And so we're putting in place the foundation of dealing with the immediate needs of violence, but we're also stopping the pipeline that causes children to get involved in violence." cbsnews.com

Law Enforcement Officers Being Targeted Amid Crime Spike
Police officers are targets of violence as crime spikes across U.S., FBI chief says
A police officer was killed almost every five days in 2021, FBI Director Christopher Wray said in a recent interview. "Violence against law enforcement in this country is one of the biggest phenomena that I think doesn't get enough attention," Wray told CBS News in an interview that aired Sunday night.

"Some of it is tied to the violent crime problem as a whole," Wray said, adding that he was alarmed at how many officers who died while on duty last year "were killed through things like being ambushed or shot while out on patrol.

Nationwide, 142 officers died in the line of duty in 2021, not including those whose deaths were attributed to medical conditions, according to data compiled by Officers Down. That was up from 103 the previous year.

"The spike in violence against law enforcement, both nationwide and locally, should be alarming to all," Parrish said in a social media post. "Our men and women put on their uniform each with the idea of serving to make our community a safer and better place. I pray for our officers daily. This is just an example where a regular workday can turn tragic for those wearing the badge."

OFFICERS KILLED IN THE LINE OF DUTY

2022: 40 in the U.S. | 2021: 142 in the U.S. | 2020: 103 in the U.S.

Note: Does not include those whose deaths were attributed to medical conditions, including the coronavirus
ajc.com

'Violent Crime Impact Team'
DC unveils partnership targeting violent crime
After a weekend that saw several people injured in separate shootings across D.C., including a "sniper-type setup" that sent the Van Ness area to shelter in place Friday, the mayor and the police chief unveiled a partnership with local and federal law enforcement called the Violent Crime Impact Team.

The partners include the Bureau of Alcohol, Tobacco, Firearms and Explosives; the Drug Enforcement Agency; the U.S. Marshals Service; and the Secret Service. The aim is to "reduce violent crime by using more intelligence-driven operations and enhance our investigative abilities through federal agency partnerships," a news release from the mayor's office said.

During a Monday news conference, Mayor Muriel Bowser said that the partnership was put together based on what is being experienced by the community and comes at a time when D.C. police resources are more scarce than ever before.

"We cannot allow people to terrorize our communities with guns," Bowser said. "Our message is clear - we will continue to offer people in our city a better path forward, but if people choose to engage in violence, then they will be held accountable." wtop.com

Cities Want to Return to Prepandemic Life. One Obstacle: Transit Crime.

COVID Update

573.5M Vaccinations Given

US: 82.7M Cases - 1M Dead - 80.5M Recovered
Worldwide: 510.9M Cases - 6.2M Dead - 464.1M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 354 Law Enforcement Officer Deaths: 760
*Red indicates change in total deaths

End of the Pandemic?
The US is out of the Covid-19 pandemic phase, Fauci says
The United States is out of the Covid-19 pandemic phase, said Dr. Anthony Fauci, President Joe Biden's chief medical adviser and the director of the National Institute of Allergy and Infectious Diseases.

"We are certainly, right now, in this country, out of the pandemic phase," Fauci said on PBS NewsHour Tuesday. "Namely, we don't have 900,000 new infections a day and tens and tens and tens of thousands of hospitalizations and thousands of deaths. We are at a low level right now. So, if you're saying are we out of the pandemic phase in this country? We are."

Covid-19 cases in the US have tumbled dramatically over the past couple of months as the Omicron wave receded. cnn.com

Nearly 60% of the U.S. Has Had COVID
More than half of Americans have been infected with the virus at least once, the C.D.C. says

But officials caution that people should not presume they have protection against the virus going forward

The common perception that nearly everyone in America seemed to have acquired the Omicron variant last winter may not have been far from the truth. By February 2022, nearly 60 percent of the population had been infected with the coronavirus, almost double the proportion seen in December 2021, according to data released on Tuesday by the Centers for Disease Control and Prevention.

"By February 2022, evidence of previous Covid-19 infections substantially increased among every age group," Dr. Kristie Clarke, the agency researcher who led the study, said at a news briefing.

While some studies suggest that prior infection offers a weaker shield against the virus than vaccines do, the resulting antibodies should provide a reasonable degree of protection against severe illness, at least in the short term. The gains in population-wide immunity may explain why the new surge that is roaring through China and many countries in Europe has been muted in the United States so far. nytimes.com

Post-COVID Retail Recovery?
Does Increased Leasing Activity Signal Recovery for Retail Sector?
Retail properties of all types, from grocery-anchored centers to enclosed super regional malls, have experienced a burst of leasing activity over the past 12 to 18 months. And even the most pessimistic real estate experts contend that the deal flow reflects the retail industry's recovery.

Preliminary data for the first quarter indicates that retail tenants absorbed 91 million sq. ft. nationally during the prior year-long period, according to Marcus & Millichap. The real estate firm says March 2021 to March 2022 was the strongest 12-month span in terms of absorption in nearly five years.

"The leasing activity that our team is seeing signals a larger retail recovery," says Paul Chase, executive vice president of retail agency leasing for JLL. "Retailers have gotten smarter throughout the pandemic."

The firm's fourth quarter 2021 United States Retail Outlook reports an increase in occupied retail space totaling 76.1 million sq. ft., a meaningful reversal from the negative 28 million sq. ft. posted in 2020.

"Retail leasing activity is incredibly strong at our properties," says Daniel Goldware, senior vice president of leasing for Trademark Property Company, which owns 17 mixed-use properties totaling about 10.7 million sq. ft. across the country including the high-profile Galleria Dallas and First Street Napa. "The pandemic proved that the physical store is more valuable than ever." wealthmanagement.com

230K Preventable Deaths?
More than 230,000 U.S. COVID deaths were preventable, analysis finds
Roughly 234,000 COVID deaths since last June could have been prevented with a primary series vaccination, according to a newly updated Kaiser Family Foundation analysis. The deaths account for 60% of total adult COVID deaths since June and a quarter of the nearly 1 million fatalities since the pandemic began.

The big picture: The researchers say COVID-19 vaccines remain highly effective in preventing hospitalization and death - even in the face of new, highly contagious variants like Omicron. CDC estimates that in February and March, unvaccinated people were 10 times more likely to die from COVID-19 than people were vaccinated with at least the primary series. axios.com

Biden administration expands availability of COVID antiviral pill

Chicago Furniture Store Group Defrauded 5 Retail Financing Providers
Six Co-Conspirators Plead Guilty to Hacking and Retail Financing Fraud
Six individuals in Illinois, conspired to defraud at least five retail financing providers of at least $1.6 million between April 2017 and January 2022. During that period, the defendants opened and maintained several retail furniture stores in and around the Chicago area, and established merchant relationships with financing providers. Submitted financing applications in the names of identity theft victims then used the approved accounts to charge the financing providers for fake purchases. They also used social engineering to gain access to merchant accounts belonging to other businesses and change the bank accounts designated to receive payments from one retail financing provider. The defendants then submitted the affected businesses' customer accounts for funding, causing the financing provider to deposit money into defendants accounts. The defendants pled guilty on April 13th to the various fraud related offenses.

When sentenced, each defendant faces a maximum penalty of 30 years in prison. justice.gov

Abercrombie & Fitch's Downfall
'Exclusion was the root of their success': Netflix doc explores the downfall of Abercrombie & Fitch
The new Netflix documentary "White Hot: The Rise & Fall of Abercrombie & Fitch" dissects both the aspirational nature of the brand and pulls back the curtain on the lawsuits and public relations disasters that tarnished its otherwise pristine image. According to the employees, journalists and activists who appear in the film, the overwhelming theme is that discrimination was actually a feature rather than a bug.

On top of all the scandals (which includes a close relationship between Wexner and accused pedophile Jeffrey Epstein), the clothes themselves just seemed to stop being cool.

"At some point those kids that learned that it wasn't cool to be bullied grew up and decided that they didn't want to spend money at a place that made them feel bad. Exclusion was the root of their success. And exclusion itself stopped being quite so cool," said former A&F merchandiser Kjerstin Gruys.

Today, neither Wexner or Jeffries are involved with the company, and Abercrombie's current leadership has made efforts to shed the label's discriminatory past, hiring more diverse employees and emphasizing body positivity. However, despite a fresh PR blitz, some sources in "White Hot" question whether the strides the company have made are enough. sfgate.com

Growing Supply Chain Concerns
The biggest supply chain risks are...

A new survey reveals what is keeping supply chain executives up at night.

Sixty-eight percent of 244 surveyed supply chain officers see supplier operational issues as a major risk (24%) or moderate risk (44%), according to the PWC Digital Trends in Supply Chain Survey 2022.

Other leading risk areas included securing raw materials from suppliers (64%: 27% major, 37% moderate) and insufficient diversification of supplier base for critical supplies (62%: 43% major, 19% moderate).

Respondents also report internal supply chain issues. The survey reveals that 80% of digital supply chain investments are falling short of expectations. In addition, almost six in 10 (58%) respondents are seeing higher than normal supply chain employee turnover, while 23% say they struggle to develop and retain the "digital native" talent needed to transform supply chains. Another 23% say they struggle to respond to the rapidly evolving environmental social governance (ESG) legislative and regulatory frameworks in relevant jurisdictions. chainstoreage.com

Viewpoint: Leave the Door Open for Employees to Return to Your Organization
Good companies are always on the lookout for good talent. They also recognize that every former employee is a potential future customer, business partner, referral source - and even a potential future employee. Returning employees, also known as "boomerang employees," are an important part of the talent pipeline. This is particularly true in times when there are talent shortages, as well as in sectors experiencing a surge in demand driving a shortfall in available talent, such as health care.

Destigmatize and normalize leaving the organization.

There are organizations that regard an employee's departure as a betrayal, which can lead those who remain to view them negatively. This attitude is neither supportive nor inviting to an individual who might otherwise consider returning one day and can breed ill will with a departing employee. Destigmatizing departures and viewing them as a normal part of employees' career progressions is the first step in leaving the door open for them to return someday.

Provide a great employee experience.

Another part of creating a pathway for former employees to return is to ensure that they have a positive employee experience so that they would want to come back. Good talent managers view employees as consumers: If they don't have a positive experience, they likely won't even consider returning as an option.

Create a good off-boarding experience.

According to Gallup, employees who have a positive exit experience are 2.9 times more likely to recommend that organization to others. At Bain, where they focus specifically on measuring how supported individuals feel at departure, that number is even higher.

Be explicit that the door is open. - Build a robust alumni program that adds value. - Stay in touch. - Stay organized. - Stay flexible. shrm.org

Walmart Plus to double its fuel discount to 10 cents/gallon, add 12K Exxon stations

Kroger adding self-checkouts with conveyor belts

Apple Slows Hiring of Genius Employees at Some Retail Stores

Meta's First Retail Store Opens Next Month

About 120,000 pounds of ground beef recalled over E. coli fears

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Ransomware Risk is Growing for U.S. Companies
Geopolitical tensions drive ransomware risks for business

While the cyber risks for organizations continue to increase, U.S. companies have taken a more proactive approach to cyber risk management

The conflict between Russia and Ukraine, and its geopolitical fallout, make this a critical time for businesses to assess their exposure to ransomware attacks and other technological interference. In our recently released 2022 Sanctions Report we noted that the impact, frequency, and intensity of ransomware has increased significantly, presenting continued financial, regulatory, operational and reputational challenges for companies. The war in Ukraine and the resulting sanctions placed on Russia have only served to increase and evolve that threat.

Companies need to enhance their security and compliance controls to prepare for a shift in the way attackers are adapting their tactics to this new reality.

Digitalization Creates Risks

The pandemic supercharged digital transformation trends with significant but often hastily implemented and insufficiently secured technology adoption, usage of the cloud and other remote working and emerging technologies. Seamless global connectivity has made organizations more agile; however, it has also made them more vulnerable to attacks. The attack surface has expanded with cyber-attacks affecting organizations across all industries ranging from infrastructure operators to food producers to healthcare and education facilities. As the capabilities of cybercriminal groups increased in the past years, so have their breadth of targets and attacks now increasingly focus on a combination of disruptive attacks and data theft.

Ransomware's Multiple Impacts

Though many companies have taken steps to improve their security and resilience, no system is impenetrable. Ransomware groups have demonstrated this truth, improving their tactics and tools to maximize the impact and returns of their operations. For instance, new tactics such as double or sometimes triple extortion, where criminals encrypt, exfiltrate and threaten to publish sensitive data have increased hugely over the past two years.

Preparing for a Potential Cyber Attack

With increased risks and regulatory concerns, organizations need to prepare for when a cyberattack will happen, not if it will happen. In the past, cyberattacks could be handled internally and largely by the IT organization, but the sophistication and severity of today's attacks now make this impossible. Organizations need to have an integrated plan that takes into account the many lines of responsibility and stakeholders involved in the event of an attack. securityinfowatch.com

Feds Target Ransomware Group
FBI Alert: Have You Been Bitten by BlackCat Ransomware?

Feds Seek Intelligence to Disrupt the Ransomware Group Also Known as Alphv

Has your organization been bitten by BlackCat ransomware, aka Alphv? If so, the FBI wants to hear details about how attackers broke in, the cryptocurrency wallet addresses used to receive ransoms and other information that could help law enforcement authorities better track and block future attacks.

The FBI flash alert also includes known indicators of compromise tied to Alphv/BlackCat, as well as tactics, techniques and procedures associated with the group's attacks, not least so organizations can better protect themselves and watch for attacks by this ransomware-as-a-service operation.

The FBI says it knows of at least 60 organizations worldwide that fell victim to Alphv/BlackCat by March. The criminal group posts names and leaks data for a subset of its victims, as part of a double-extortion tactic designed to increase the pressure on a victim to meet its ransom demand.

"BlackCat-affiliated threat actors typically request ransom payments of several million dollars in Bitcoin and Monero but have accepted ransom payments below the initial ransom demand amount," the FBI says. "Many of the developers and money launderers for BlackCat/Alphv are linked to DarkSide/BlackMatter, indicating they have extensive networks and experience with ransomware operations."

Since March 30, the Alphv/BlackCat data leak site has listed 16 fresh victims, according to Israeli threat intelligence firm Kela.

Multiple security experts have suggested that DarkSide, which went dark last summer after its politically disastrous attack against Colonial Pipeline in the U.S., later rebooted as BlackMatter and then by last November as Alphv/BlackCat (see: Ransomware: Alphv/BlackCat Is DarkSide/BlackMatter Reboot). govinfosecurity.com

Cybercriminals Suffering from Russia's War in Ukraine
Russia's war on Ukraine making life difficult for Russian cybercriminals
Russia's Feb. 24 invasion of Ukraine has put a serious crimp in cybercriminals' ability to move and cash out their ill-gotten profits, forcing complicated workarounds and an unsure future, according to an analysis from threat intelligence firm Flashpoint.

The international sanctions targeting large chunks of Russia's banking system - along with the Russian government's efforts to counteract them, recent international law enforcement actions against cybercrime forums Hydra Marketplace and RaidForums and measures taken by the Russian government to more tightly control its internet infrastructure - "has challenged the status quo between Russian cybercriminals and the country that turns a blind eye to, or supports, their illicit activities," Flashpoint researchers wrote in a blog post Thursday.

"It has also prompted threat actors to pursue workarounds to transfer funds between Russia and other countries, either through novel means or by re-calibrating existing cash-out methods - as well as scramble for safety," the researchers wrote. cyberscoop.com

NY State New bill targets crypto 'rug pulls,' theft
The bill would amend the state penal code to include definitions of some common types of cryptocurrency scams.

That includes "rug pulls," the term for when a cryptocurrency developer launches a project, attracts investors and disappears with the money. Rug pulls have been a particular problem in the fast-growing sector of decentralized finance or DeFi. DeFi protocols allow people to exchange virtual currencies peer-to-peer on public blockchains. Almost 97% of all cryptocurrency stolen in the first three months of this year was taken from DeFi protocols, Chainalysis found.

If passed, the bill would define private key fraud in the penal code as the theft of a person's private keys to a cryptocurrency wallet. It would penalize cryptocurrency developers if they fail to publicly disclose personal crypto holdings. A general term of virtual token fraud would apply to people who engage in any other form of deceptive or fraudulent acts in the purchase or sale of virtual tokens. crainesnewyork.com

NY State Senator's Bill Builds Legal Framework to Prosecute Crypto Crimes
The bill, SB S8839, would call for defining, penalizing and criminalizing frauds targeted at developers and projects that would defraud crypto investors.

The bill, aligning with the spirit of the blockchain and fighting fraud, would provide prosecutors a clear framework against various crypto crimes. pymnts.com

Group behind Emotet malware testing methods to get around Microsoft security

Iranian Hacking Group Among Those Exploiting Recently Disclosed VMware RCE Flaw

In Case You Missed It

RCC Retail LP Forum Recap
RCC's Retail Loss Prevention Forum Explores the Growing Complexities of Protecting People, Property, and Assets

Retail Council of Canada's virtual Retail Loss Prevention Forum, hosted on April 12, 2022, examined how retail loss prevention and risk management teams are evolving their roles, responsibilities, and empowering their staff with the new skills and approaches required to be effective in today's retail environment.

The forum opened with an interview with Chris Strongman, Vice President, Enterprise Risk Management with Aritzia about benefits and challenges of moving from a loss prevention to an enterprise risk management model. Chris shared his experience with the strategic transformation at Aritzia, and how Aritzia's leadership is supporting these new priorities in decision-making to protect its business.

Read the full recap here

COVID Update

COVID Impact's Best Buy Canada's HQ Plans
Best Buy Relocating Canadian Corporate Headquarters to Adopt Hybrid Work-From-Home Model
Retail giant Best Buy Canada is moving its corporate offices as it embraces a digital-first approach to the workplace. The company is targeting May when it will relocate from its current 140,000-square-foot head office space in Burnaby to a new 70,000-square-foot space in the Mount Pleasant area of Vancouver.

The new office space will be used for intentional connection, collaboration, to inspire cross-functional innovation and serve as a space for those who want/need the option to work in an office. Carol Graziani, Director of Diversity and Inclusion for Best Buy, who also wears a hat for employee experience and the corporate environment, said prior to the pandemic the retailer had about 1,200 people assigned to the corporate headquarters.

"We were going to launch that in April of 2020. Then the world changed and we went to 100 per cent corporate employees working remotely. So the fortunate piece was we already had the infrastructure and the technology in place to facilitate remote work two days a week and we just pivoted because when the lockdown happened we closed our office.

"But the vast majority of our employees are basically on site when they want to be here or when their leaders deem it's an advantage to come together," she said.

"This differs a little from what you hear about hybrid. In the hybrid model, companies say you have to be on site two to three days a week. We're basically saying we're not requiring you to come on site any number of days a week. It's your choice. You can be flexible. And when leaders say you know what we want to have a town hall, we want to do some team building, then people will come. Really flexible." retail-insider.com

Retail Sales Bounce Back After Canada Lifts COVID Restrictions
Canadian Retailers Bounce Back After Most Covid Curbs Lift
Canadian retailers posted a strong sales comeback in March after authorities lifted the bulk of Covid restrictions. Receipts rose 1.4% last month, according to preliminary estimates released by Statistics Canada on Friday. That's up from a 0.1% increase in February, the agency said.

The numbers add to evidence that Canada's economy was surprisingly resilient at the start of 2022 in the face of Covid-19 restrictions meant to contain the spread of the omicron variant. That's one of the reasons the Bank of Canada has begun one of its most aggressive tightening cycles ever to curb three-decade high inflation.

Even the small February gain was stronger than economists were expecting. Analysts surveyed by Bloomberg News predicted a 0.5% decline on the month.

Yet, accelerating inflation adds a potential headwind to consumer spending as households pull back on some purchases. Statistics Canada didn't say how much of the March retail sales was driven by higher prices. Sales volumes actually fell in February. bloombergquint.com

Canadian Retailers Feeling Sting of 6th COVID Wave
Renewed labour crunch in retail, restaurants amid sixth wave
Businesses across Canada are struggling to cope with an apparent sixth wave of COVID-19, as staffing shortages hamper sectors from health care to hospitality and manufacturing - though the interruption remains more manageable than last winter's Omicron variant surge.

In Montreal, parka maker Quartz Co. saw about 10 of its roughly 100 employees stay home with COVID-19 symptoms recently, though co-founder François-Xavier Robert says the absences were shorter than in January.

Retailers, gyms and event spaces are taking yet another hit as workers fall ill or steer clear of those sectors altogether, fearing further lockdowns, said Ryan Mallough, a senior director with the Canadian Federation of Independent Business.

"The impact is being felt across the board, in terms of absences," he said. "Some of that nervousness is starting to creep back into the mindset a little bit." bnnbloomberg.ca

COVID has changed the way consumers feel about food. Is the industry prepared?

Canadian Retailers' Top Concern: Finding Workers
Competition for workers among top issues for retailers in 2022: Deloitte

Survey also finds supply chain issues are top of mind with Canadian retailers

Canadian retailers expect competition for workers to heat up over the next 12 months as the country's jobless rate hits record lows.

A new survey by Deloitte Canada found the fight for talent is expected to emerge as one of the greatest hurdles over the coming year, with 77% of retailers polled saying they believe it will be tough to hold on to their best employees.

Labour shortages are expected to be most acute in store operations, customer service and IT departments, Deloitte's 2022 Canadian retail outlook found. Canada's unemployment rate dropped to 5.3% in March, the lowest jobless rate since comparable data became available in 1976, Statistics Canada said last week.

Meanwhile, supply chain difficulties remain top of mind for retailers, with 87% saying worsening supply chains are the biggest risk for 2022. The vast majority of retailers said they expected customers to prioritize stock availability over brand or store loyalty, making the avoidance of so-called stock-outs-when inventory or products are out of stock-a top priority.

Almost two-thirds of retailers polled said they planned to diversify their overseas supplier network, while 10% said they would reduce their reliance on overseas vendors altogether. canadiangrocer.com

Walmart's Canadian Expansion
Walmart Invests Further in Canadian Operations with Opening of State-of-the-Art West Coast Distribution Centre
Walmart Canada has opened in Surrey, BC, what the retail giant describes as its most advanced grocery distribution centre, a state-of-the-art facility with leading-edge technology features and a focus on sustainability.

The 300,000-square-foot, $175-million facility is part of Walmart Canada's $3.5 billion investment to generate significant growth and speed up the flow of products through the company's supply chain across Canada. It is the company's first distribution centre in British Columbia. It has 17 across Canada.

"We continue to strengthen our world-class supply chain to ensure Canadians have access to the products they need in a way that's fast, efficient and minimizes our impact on the environment so that they can live better." retail-insider.com

Woman says Metro Vancouver Walmart staff mistreated disabled husband
A recent trip to a Surrey, B.C., Walmart left Kathleen McMahon angry and calling for better training for staff when dealing with disabled customers.

Taco Bell Looks to Grow Market Share with Plans to Double Canadian Store Count
Matthew Shaw, General Manager for Taco Bell in Canada, said the company within the next five years will double its footprint of free standing, solely branded Taco Bell, locations in Canada, to over 100.

Amazon opens Hamilton warehouse, announces 3 more in Ontario

L.L.Bean Announces Plans to Open 5 More Canadian Stores

Despite market issues, Canadian retailers expect to exceed revenue targets

'Takeover-Style' Robbery Spree
Two charged following series of 'takeover-style' robberies in Toronto & Peel
Two people, including a teenager, have been charged following four retail store robberies in Toronto and Peel Region last week. The incidents took place on April 13, April 14 and April 16, police said. According to police, two suspects would enter a store and execute a "takeover-style robbery."

The suspects, investigators said, would make verbal threats and use physical violence while demanding cash and narcotics. They both fled the area in a stolen car, police said. In a news release issued Wednesday, police said officers found the pair fleeing in a vehicle near the area of the last robbery. Both were taken into custody. toronto.ctvnews.ca

Kits shop owner says thieves shot her window during break-in attempt
A business owner in Vancouver's Kitsilano neighbourhood says someone tried to shoot through her shop window during a break-in attempt this month. The neighbourhood, she said, has been plagued with a string of broken windows, and assumed it was another random incident of vandalism.

"It wasn't until a few days later when the glass guy came out, and he looked at the window and said, 'You know that's a bullet hole, right?' that I immediately went to the video cameras, played it back, and was able to catch the people doing it standing there," she said.

"They actually came twice, they came at 5 a.m. and attempted to break in through the window, and when that didn't work they left, came back again at 7 in the morning. It was a guy and his girlfriend trying to break in, broad daylight, cars going by behind him, and when that didn't work I literally watched him turn around, reach into his girlfriend's purse, turn back around, aim a gun at the window and shoot it." globalnews.ca

Gunpoint robbery in downtown Oakville sees employee assaulted
Halton police allege the employee of a downtown Oakville vape shop was assaulted during an armed robbery on Saturday, April 16.

3 suspects, 1 allegedly armed with gun, sought following Vaughan c-store robbery

Halifax police search for suspect in gas station armed robbery

Three arrested in Carleton Place hardware store robbery

Skeleton-masked suspect sought in reported robbery with a handgun in Stittsville

Three charged in Montreal cellphone store stick-ups in under 24 hours

View Canadian Connections Archives

Online Shopping Fraud Surges
Mastercard partners with Microsoft to tackle digital fraud

Mastercard is enhancing its ability to authenticate digital consumers at the moment of purchase.

Global payments technology company Mastercard is launching an enhanced identity solution designed to improve the online shopping experience and prevent digital fraud, in a new collaboration with Microsoft Corp. Mastercard is integrating next-generation authentication and real-time decisioning intelligence capabilities into its existing digital transaction insights solution.

The solution pairs Mastercard's network insights with a retailer's own data to confirm a digital consumer is who they claim to be. This authentication provides financial institutions with additional intelligence to optimize their authorization decisions and approve more genuine transactions.

The Mastercard digital transaction insights solution is used across a range of online checkout instances, including click-to-pay functionality, wearables, digital wallets, and in-app purchases.

As part of the new collaboration, the Microsoft's Dynamics 365 Fraud Protection platform's proprietary risk assessment capability, which leverages adaptive AI to assist in real-time fraud detection by identifying risky behaviors across purchase, account and in-store activities, has been integrated with Mastercard digital transaction insights.

As a result, the companies intend to enable issuers to enhance their decision-making processes for authorizations, chargebacks and refunds.

Online shopping fraud is on the rise

Mastercard and Microsoft are releasing this new digital authentication functionality as fraudulent online transactions rapidly increase. Reports of online shopping fraud more than doubled in 2020, and for the first half of 2021 fraud numbers continued to be far higher than pre-pandemic levels, according to a recent study by fraud management platform Riskified. The study cited latest the report to Congress by the Federal Trade Commission.

The late 2021 study analyzed changes in fraud levels for different categories as observed by Riskified during the 2020 holiday season, benchmarked against January of that year. Cosmetics ranked highest in fraud levels, with a 47% increase in fraud attempts. The sneakers category saw an 8% increase in fraud attempts, and digital services and children's items rounded out the list, with a 12% and 15% increase in fraud attempts from 2020, respectively. chainstoreage.com

Another Amazon Warehouse Begins Union Vote
Voting opens for Amazon's second union election in New York City
Amazon.com Inc workers on Monday are set to vote on whether to unionize a second warehouse in the New York City borough of Staten Island as organizing efforts at the retailer gain steam.

Employees at the LDJ5 sortation center are weighing whether to join the Amazon Labor Union (ALU), a group led by current and former warehouse workers. Associates at a larger facility known as JFK8 recently voted to join the ALU and create Amazon's first organized workplace in the United States.

A second election win would underscore the ALU's potential to organize more facilities at Amazon, the second largest U.S. private employer and could help spur more organizing efforts at other companies across the country.

Amazon workers from more than 100 other U.S. worksites have expressed interest in unionizing, according to the labor group. A loss would point to the tough road ahead. Amazon is contesting the JFK8 vote before the U.S. National Labor Relations Board, and the company has told workers that unions cannot guarantee better pay or benefits.

The company has said it wants workers' voices to be heard and claims that its opponents depressed turnout at JFK8. The ALU has dismissed the allegations. reuters.com

Amazon will not receive an OSHA fine after one of its warehouses collapsed in a tornado, killing 6 workers
The Occupational Safety and Health Administration, which is overseen by the Labor Department, did not levy any fines or other penalties.

Pa. lawmakers look to curb online sales of stolen goods by imposing disclosure rules
Often, the stolen goods end up for sale on online platforms such as Amazon, Etsy, eBay and Facebook Marketplace by criminals using screen names and fake business accounts. Unsuspecting consumers who see products being sold online at much lower prices than in brick-and-mortar stores or see them labeled as "new," "new in box" or "new with tags" are potentially buying stolen products and funding an illegal operation that drives up the cost to retailers. Nationally, this problem is estimated to result in losses to retailers in excess of $30 billion annually as well as billions in lost tax revenue for states.

According to a recent study by the Retail Industry Leaders Association, Pennsylvania alone loses nearly $1.2 billion in tax revenue annually from these organized retail crime operations. Federal lawmakers are working on passing legislation to combat this nationwide problem. But in the meantime, some states and retailers are tired of waiting for a bill to reach the president's desk. That includes here in Pennsylvania. Sen. Mike Regan, R-Cumberland/York counties, and Rep. Kathleen Tomlinson, R-Bucks County, have legislation making its way through the General Assembly to crack down on this problem.

Tomlinson's bill unanimously passed the state House and the Senate Consumer Protection & Professional Licensure Committee. The committee last week also passed Regan's companion bill by a 14-0 vote. Their legislation would force third-party high-volume sellers - defined as those who sell at least $5,000 and had at least 200 product sales in a year's time - to disclose basic information such contact information and a bank account to an online marketplace selling their products. pennlive.com

Three Sentenced in Nationwide Card Fraud, Money Laundering Conspiracy
U.S. courts sent three men behind bars for installing skimming devices on ATMs and gas pump pay machines to steal financial information from the credit and debit cards of unsuspecting victims. Davit Simonyan, 30, his brother Vahram Simonyan, 34, and Arsen Galstyan, 34, along with four others orchestrated the nation-wide credit card fraud scheme. After stealing the data, they completed a host of unauthorized transactions including money order purchases and large cash withdrawals from victims' bank accounts, according to the Southern District of California Attorney's Office. Skimming devices are illegal scanners installed on ATMs, point of sale terminals, or gas pumps to capture data and record the Personal Identification Numbers (PINs) of cardholders. According to the Federal Bureau of Investigation (FBI), the use of skimming devices creates an economic loss of over US$1 billion annually. "This was a huge criminal enterprise, nationwide," said U.S. District Judge Michael M. Anello. The investigation found that the men generated an estimated $1 million in ill-gotten gains from the scam. Its victims were located across the country, from New York, to Oklahoma, Illinois, Missouri, and across Southern California. occrp.org

Update: Columbus, OH: 19-year-old man sentenced to 14 to 19 years for stealing $30,000 worth of iPhones from Verizon store
Last month, Dajae May was found guilty of numerous violent offenses, including aggravated robbery and kidnapping, according to the Delaware County Prosecutor's Office. In January 2021, May and two others robbed a Verizon Wireless store. May and the other suspects possessed firearms and the victims were held at gunpoint. The victims were told to crawl into the inventory room as the trio collected the iPhones. "Justice prevailed again in Delaware County. Another violent criminal will now go to prison because of the efforts of law enforcement and our office," Prosecutor Melissa Schiffel said. May was sentenced to 14 to 19.5 years in prison. 10tv.com

Update: Mobile, AL: Man pleads guilty to Motorcycle smash-and-grab burglary
A Louisiana man Tuesday pleaded guilty to participating in a smash-and-grab at Hall's Motorsports back in 2018. Tim Jackson pleaded guilty to conspiracy and interstate transportation of stolen vehicles. The daring, wee-hours burglary was the subject of a FOX10 News "Caught in the Act." The video shows several people with face coverings at about 3 a.m. on May 1, 2018, loading eight high-performance dirt bikes into a U-Haul truck. Police later found two of the motorcycles, which apparently had fallen out of the truck, in the area of the business. Earlier, the group had stolen a pair of Ford E-450 box trucks from the U-Haul Store. Jackson's co-defendant, Jerrell Maxon, pleaded guilty last month. fox10tv.com

Mission Viejo, CA: 3 Arrested In $4,800 Retail Burglary
Three suspects were arrested Monday night in connection with a burglary at a local retail store in Mission Viejo, the Orange County Sheriff's Department said Tuesday. The suspects were arrested "without incident," authorities said, and will face felony charges for grand theft, burglary and conspiracy to commit theft. Sheriff deputies also took $4,800 in stolen merchandise, which was returned to the retail store. patch.com

Utica, NY: Man Charged with Stealing $1K in Items from Walmart

Allegheny County, PA: Man with 16 prior theft convictions faces felony charge for stealing from Walmart

Opelika, AL: Police looking for 2 suspects involved in Best Buy thefts

Glenview, IL: Police investigating 3 suspects in theft of computer routers and robot vacuum cleaners

View ORC Archives

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Shootings & Deaths

Somerset County, MD: 1 dead following deputy involved shooting outside C-Store
47ABC has just confirmed a fatal shooting involving deputies from the Somerset County Sheriff's Office in the area of Route 13 and Perry Road in Westover, Md. Just before noon, deputies responded to a 911 call from a convenience store in Westover. According to the caller, a man had pointed a handgun at him and demanded money before taking off. Shortly after, a deputy identified a man who matched the description provided by the 911 caller. The deputy approached the individual, where gunfire was exchanged. The man took off heading to a nearby field, near the intersection of US 13 and Perry Road. wmdt.com

Philadelphia, PA: Man Dies After Security Knocked Him Out Unconscious
Tabu Bar and Lounge in Center City Philadelphia is now at the center of an investigation after one of its patrons was assaulted outside the bar and later died. "When you see the punch and the guy just hit the ground... it's devastating. And to know the man already passed, that made it worse," said a neighbor. Neighbors say they heard and saw some of the commotions after the bar's bouncer allegedly punched a man so hard his head hit the ground and he went unconscious back on Saturday, April 16. The victim, 41-year-old Eric Pope, died over the weekend from his injuries. 6abc.com

Columbus, OH: Employee killed in shooting inside a barbershop
One person is dead after a shooting inside a north Columbus barbershop on Tuesday afternoon. According to the Columbus Division of Police, officers were called to North Meadows Boulevard just around 12:04 p.m. The victim was pronounced dead at the scene. The suspect walked into Executive Barber Salon and shot a 51-year-old male employee, according to police. Family members identified the victim as Lawrence Jefferson. They say he had only been working at this shop for a month. 10tv.com

Decatur, GA: Police search for 62-year-old in deadly Decatur gas station shooting
Police in DeKalb County are investigating a homicide at a gas station in Decatur. A man was found shot and killed at the Valero on Candler Road on Tuesday, an area that is known for being particularly crime-heavy. 11Alive had a photojournalist at the scene, who learned from police that the victim was a worker who did odd jobs at the store. Police added that the shooting may have stemmed from an argument. 11alive.com

Update: Man Charged with Attempted Murder in American Dream Shooting
A Brooklyn man has been charged with attempted murder, stemming from a shooting at American Dream earlier this month, State Police announced Tuesday evening. On Monday, 20-year-old Anwar Stuart was arrested at his New York home. He has been accused of shooting and seriously wounding a man during an attempted robbery at the retail and entertainment complex in East Rutherford on April 7. The incident sent shoppers and mega-mall workers scrambling for safety. Stuart was being held at Rikers Island, pending extradition to New Jersey. He also has been charged with attempted robbery, conspiracy, unlawful possession of a weapon and possession of a weapon for an unlawful purpose. The case is being handled by the Bergen County Prosecutor's Office. nj1015.com

Robberies, Incidents & Thefts

Charlotte, NC: Man steals from Family Dollar, Fights Employees
The Family Dollar on Beatties Ford Road Charlotte, NC was the victim of a violent robbery on April 14, 2022. A male suspect entered the Family Dollar with a bucket and began putting items in it. Family Dollar employees are seen stopping the man from leaving the store, the suspect is seen punching one of the employees. The suspect over powers the employees and exits the store with his free stolen merchandise, all while the Family Dollar anti-theft devices are ringing. The suspect then body slams a Family Dollar employee and knocks a second employee to the ground. One employee is seen kicking the suspect. Video shows the suspect using a racial slur. The suspect eventually muscles his way out of the employees grip and walks off with his bucket full of new products. newsmaven.io

Indianapolis, IN: Three Men Facing Federal Charges for Eight Armed Cell Phone Store Robberies in Twenty-Five Days

Jackson, MS: Pharmacist gets 10 years for $180M health care fraud scheme

Former Phoenix Suns employee pleads guilty to $450,000 ticket fraud

Pittsburgh, PA: Man Indicted for Early March Robbery Spree, Firearms Law Violations

Fire/Arson

Indianapolis, IN: More than 1,000 Walmart employees may lose job after massive fire damages site near Indianapolis
The Walmart Distribution Center that was the site of a massive fire northwest of Indianapolis in March is closing for good, CBS 4 in Indianapolis reported. In a notice to the Department of Workforce Development, Walmart representatives said the entire facility will close, impacting a number of Walmart associates. The notice says 1,132 associates may be separated from the company by July 15. The notice comes shortly after one month since the distribution center caught on fire. The fire sent a large plume of smoke into the air and lasted 76 hours until firefighters were able to get it under control. The notice says the property damage was too significant to reopen the facility for the foreseeable future. whio.com

Daily Totals:
• 23 robberies
• 2 burglaries
• 0 shootings
• 0 killed

Click to enlarge map

None to report.

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Featured Job Spotlights

An Industry Obligation - Staffing 'Best in Class' Teams Every one has a role to play in building an industry. Filled your job? Any good candidates left over? Help your colleagues - your industry - Build 'Best in Class' teams. Refer the Best & Build the Best Quality - Diversity - Industry Obligation
	Director Loss Prevention Multiple Locations - posted April 25 The Director, Loss Prevention - Store Operations is responsible for leading and inspiring a team of Regional Loss Prevention Managers and Area Loss Prevention Managers and coordinating Loss Prevention efforts for the largest beauty retailer in the United States...
	Regional LP Manager San Francisco Bay Area, CA - posted April 25 The Regional Loss Prevention Manager (RLPM) leads a team of 3-7 field based multi-unit Area Loss Prevention Managers (ALPMs); coordinates shrink improvement and asset protection programs for a Region of approximately 8- 16 Districts which includes approximately 100- 190 Ulta Beauty Stores...
	Loss Prevention Supply Chain Manager Fresno, CA - posted April 25 The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and profit protection activities for an assigned distribution center (DC), its in-bound and outbound shipping networks and its third party pooling centers...
	LP Manager Supply Chain FFC Romeoville, IL - posted April 25 The LP Manager, Supply Chain - FFC (SCLPM) drives shrink improvement and profit protection activities for an assigned fast fulfillment center (FFC), and its in-bound and outbound shipping networks. The SCLPM is responsible for assessing the shrink and safety posture of the fast fulfillment center...
	Asset Protection Lead (Regional), Atlanta/Carolinas Atlanta/Charlotte - posted April 22 Responsible for the protection of company assets and mitigation of risk. Effectively communicates, trains, implements, and monitors all aspects of Asset Protection programs in assigned markets. These programs include Tier Shrink Reduction Strategy, training and awareness, store audits, investigative initiatives, profit protection, health and safety and budgetary compliance...
	Regional LP Manager Pacific Northwest - posted April 22 Minimize losses to the business, improve profitability and provide dedicated support to the field and all field personnel, focusing on external theft, internal theft, systems and administrating training and P&P compliance, stocktaking processing and analysis...
	Regional Loss Prevention Auditor Portland, OR Area / Northwest - posted April 20 The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities...
	Business Manager Dallas/Fort Worth Area, TX - posted April 6 Sapphire Risk Advisory Group is seeking a Business Manager to work in the company's Dallas-area office in a W2 position and will closely partner with other members of the team to manage projects and communicate with contractors, vendors, and clients...
	Security Investigator 2 Harrisburg, PA - posted March 31 Responsible for performing investigations of alleged criminal or other activity that has or may have a negative impact on the Company. This includes employee or non-employee criminal activity as it relates to the Company as well as activity that violates company policy...
	Wegmans AP & Security Job Openings in NY Multiple Locations - posted March 29 ● Asset Protection Coordinator (West Seneca, NY) ● Asset Protection Coordinator (Liverpool, NY) ● Corporate Security Officer - EMT (Rochester, NY)
	Assoc. Manager. Asset Protection Plano, TX - posted March 10 This role's primary focus will be to serve as the lead for Executive Protection, Major Events Security, and assist with Travel Security programs worldwide. In addition, this position will play a primary role in executing safety, security, and loss prevention programs and policies for all corporate-owned locations...
	Area Loss Prevention Manager Virginia & Maryland - posted March 9 Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...
	Loss Prevention Security Investigator San Bernardino, CA - posted March 8 Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...
	Regional Loss Prevention Manager Sugar Land, TX - posted March 7 The position will be responsible for: -Internal theft investigations -External theft investigations -Major cash shortage investigations -Fraudulent transaction investigations -Missing inventory investigations -Reviewing stores for physical security improvements -Liaison with local Police Depts. and make court appearances...
	Corporate Risk Manager New Orleans, LA, Memphis, TN, or Jackson, MS - March 9 Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...
	Loss Prevention Supervisor West Jefferson, OH - posted March 7 Provides leadership to the LP staff which includes but not limited to performance development, direction on daily duties, and meeting department goals. Supervises Loss Prevention programs and process in the Distribution Center (DC) and partners with DC Management team to ensure physical security, product, equipment and employees meet LP requirements...
	Retail Asset Protection Associate Medford, MA; Brockton, MA; Waterbury, CT; East Springfield, MA - posted March 7 The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...
	Loss Prevention Specialists (Store Detective) Boston, MA - posted March 7 Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...

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