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Then and Now: RFID, Self-Checkout, and the
Internet with All Those Things

Part 4: The Surprising Start and Success of your Favorite Technologies

By Tony D'Onofrio, Global Retail Influencer & Prosegur's CEO & Managing Director, Global Retail Business Unit

In Part 1 of this series, we explored the humble beginnings of department stores, supermarkets, and the first use of a bar code in a physical store. In Part 2, we expanded our innovation journey to ecommerce, smartphones, and robots. In Part 3, we shifted to loss prevention technologies some of which have become powerful workhorses in store operations: cash registers, CCTV cameras, and Electronic Article Surveillance (EAS).

In this Part 4, we provide some definite answers on the start and adoption rates of RFID, we seek more contactless answers with self-checkout, and we travel on the Internet and discover more things.

First Use of RFID

The consensus is that the roots of radio frequency identification can be traced back to World War 2. "The Germans, Japanese, Americans and British were all using radar-which had been discovered in 1935 by Scottish physicist Sir Robert Alexander Watson-Watt-to warn of approaching planes while they were still miles away." The challenge was identifying the planes and whether they were friends or foe.

"The Germans discovered that if pilots rolled their planes as they returned to base, it would change the radio signal reflected back. This crude method alerted the radar crew on the ground that these were German planes and not Allied aircraft (this is, essentially, the first passive RFID system)."

In a secret project, Watson-Watt developed for the British the first active identity friend of foe (IFF) system. "They put a transmitter on each British plane. When it received signals from radar stations on the ground, it began broadcasting a signal back that identified the aircraft as friendly. RFID works on this same basic concept. A signal is sent to a transponder, which wakes up and either reflects back a signal (passive system) or broadcasts a signal (active system)."

The first RFID patent was filed in 1973 by Mario W. Cardulla who invented an active RFID tag with memory that was rewritable. In the same year, Charles Walton received a patent for a passive RFID tag for a door locking system which became what we know today as a 'Key Card System'.

As this series mostly focuses on the evolution of disruptive technologies in retail, fast forward nearly 80 years since the end of World War II, and RFID is now becoming ubiquitous to the industry. A 2021 study published by Accenture, labeled RFID adoption in retail as booming.

Read Tony's full article here







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Through April 27 in Orlando, FL

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Industry Executives Celebrate RILA's In-Person Return

From Hedgie Bartol's LinkedIn:
I think everyone wanted to get back to in person conferences! Look at all the folks at the RILA AP Conference!!


From Tony D'Onofrio's Twitter:
Welcome to RILA 2022. Great to see so many friends in person. It's been a long time.

The U.S. Crime Surge
The Retail Impact

New ORC Law Hitting the Books in Illinois
(Update) Hastings champions measure to curb organized retail crime
Illinois retailers will soon have a law on the books to help curb organized retail crime and hold ringleaders accountable, thanks to State Senator Michael E. Hastings.

Hastings (D-Frankfort), serves as a chief-cosponsor of House Bill 1091, which cracks down on smash and grabs and targets the organizers of retail crime to help promote economic growth and give Illinois businesses the tools to hold perpetrators responsible.

"These criminal networks deprive our state of vital taxpayer dollars, risk the safety of employees and wreak havoc on businesses across the state," Hastings said. "This measure gives our state the opportunity to hold people responsible by enacting one of the most comprehensive crime-curbing efforts in the nation."

In partnership with the Illinois Retail Merchants Association and the office of the attorney general, this initiative defines organized retail crime as a criminal charge and gives prosecutors additional resources to charge crime ringleaders. Specifically, the measure codifies ORC as the theft of retail merchandise with the intent to sell.

Under House Bill 1091, prosecutors would have new opportunities to bring charges against offenders regardless of where the crimes takes place. For example, if the conspiracy, theft and selling occurred in different jurisdictions, each jurisdiction would have the ability to prosecute the entire crime. The Illinois attorney general would also have the ability to prosecute via a statewide grand jury.

ORC was on the rise before 2020, but the pandemic created a shift to digital storefronts which has led to an increase in these types of crimes. While only 29% of retailers reported an average dollar value loss of $1,000 in 2019, that number dramatically rose to 50% in 2020. The most common items targeted by ORC perpetrators include designer clothing and handbags, laundry detergent, allergy medicine, razors, high-end liquor and pain relievers. A small group can make off with thousands of dollars in merchandise in less than a minute when targeting high-value items

To prevent stolen goods from being sold online, the measure also creates the Integrity, Notification and Fairness in Online Retail Marketplaces for Consumers Act, or the INFORM Act, to require third-party sellers to verify users' identity with bank account numbers or other personal identifying information. Sellers who do not comply may be suspended. illinoissenatedemocrats.com

NYC's Retail Crime Explosion Continues
NYC crime spikes in Manhattan's East and West villages

Major crimes are surging in both the East and West villages, turning Manhattan's once iconic arts and culture hubs into cesspools of rampant property thieves.

The Sixth Precinct, which patrols the West Village, saw an 84 percent spike in major crime rates when compared to 2021's year-to-date numbers - the highest increase among Manhattan's 22 precincts and nearly two times the citywide jump of 44 percent - NYPD data shows. The Ninth Precinct, which serves the East Village, the Bowery and NoHo, is also seeing an uptick in property thefts and violent attacks with the total major crime rate jumping 54 percent so far this year compared to the same time period in 2021, police data shows.

In Greenwich Village:

Grand larcenies more than doubled from 147 to 308
Burglaries surged from 59 to 100, or 70 percent
Robberies rocketed from 47 to 69, or 47 percent
Vehicle thefts increased from 3 to 12
Felony assaults ticked up from 32 to 41

Residents and business owners there are fed up with the abundance of shoplifters that include vagrants, small-time fencers and even families. Sara Morales at the West 4th Market Place said she's dealt with constant shoplifters since the deli opened in January.

An NYPD spokesperson said the Sixth Precinct's neighborhood coordination and public safety officers are now focusing their patrols more on commercial establishments and retail stores. Some incidents in the Sixth Precinct were perpetrated by recidivists criminals, a statewide consequence of bail reform laws that is only exacerbated by Manhattan District Attorney Alvin Bragg's soft on crime policies and catch-and-release strategies.

Over in the East Village, things aren't much better. Compared to 2021's year-to-date numbers, robberies more than doubled from 37 to 81, grand larcenies shot up 79 percent from 154 to 275 and felony assaults increased from 42 to 55. Folks there say the neighborhood is starting to revert to the bad old days. nypost.com

Two Years Of Surging Crime for NYC Retailers
For a small NYC business like mine, there's no such thing as 'petty' crime
Small businesses are the beating heart of New York City. Yet the crime wave, particularly retail theft, is leaving many businesses fighting for their lives. I know this firsthand, from my own painful experience.

Over the past couple of years, my store has faced a slew of serious break-ins and robberies - thousands of dollars of merchandise taken within minutes. And these incidents have become all too frequent. June 2020, a typically glorious start-of-summer month, turned out to be the start of two years of fear. The city was already reeling from the pandemic; we were in lockdown, and all non-essential businesses were closed.

By today, we'd hoped the crime wave would be coming to an end. No such luck: This month, in a moment of déjà vu all over again, another middle-of-the-night alarm blared, bringing our total losses to over $100,000.

When criminals break into our store, we're left to foot the bill on repairs and the cost of merchandise owed to our consignors, and we're expected to get back to business "as usual," despite the great mental and emotional burden and financial disaster.

If small businesses like ours continue to face these kind of hits, only big-name corporations will be left to further monopolize our retail environment. Instead, we should be boosting small businesses to foster grass-roots growth and development of our community. We need to address this spike in crime before more New York businesses are forced to shutter.

And we need to act, especially with regard to retail theft, fast - before it's too late. For a small business, there is no such thing as "petty" crime. nypost.com

Crime Is Scaring Away NYC Tourists
Fears surging crime in New York could 'frighten away' desperately needed tourists
New York is no stranger to crime and violence but even for residents used to being on their guard, the last few months have been unnerving with surging crime rates and some exceptionally cruel and arbitrary incidents.

It's being called "the stuff of nightmares," fuelled by "rage and randomness". There are concerns rising crime could deter tourists from coming back to one of the world's greatest cities and keep commuters at home rather than returning to the office.

In February, overall crime in the city went up 58.7 per cent compared to the same month in 2021. Theft was up 79 per cent; assault by 22 per cent and murder by 10 per cent.

Only shootings were down, by a mere 1 per cent, according to New York Police Department (NYPD) data. The city's new mayor has insisted New York will not be "surrendered to the violent few". And while New York's hard scrabble suburbs remain at the epicentre, bizarre violent crimes are cropping up even in tourist hot spots.

The New York Post reported that the only police precinct to see crime fall was the one covering Central Park. "Only the squirrels are safe," an officer told the paper. "Tourists will never come back."

A recent survey by pollster Quinnipiac University found 65 per cent of New Yorkers were personally worried they would be a victim of crime, the highest figure since polling began in 1999, reported Fox News.

Some criminals appear more brazen. There have also been controversial changes to bail laws, enacted by previous State Governor Andrew Cuomo, which reduced the number of crimes for which suspects could be locked up for while awaiting trial. Critics have said that has led dangerous people to continue walking the streets. news.com.au

Most New Yorkers back bail changes
New Yorkers overwhelmingly support changes made to bail reform in the recently passed state budget - but only about a third believe it will help drive down crime, according to a new wide-ranging survey released Monday.

Two-thirds of registered voters said they supported changes to the state's bail reform law that will make it easier for judges to jail defendants for gun crimes, violations of protection orders or multiple appearance tickets, according to the Siena College poll. Just 14 percent of voters said they opposed the changes.

"While the original bail reform law is still viewed as bad for the state, 54-34 percent, "The overwhelming majority of Republicans and independents continue to say the law has been bad for the state, and Democrats, by a narrower but growing margin say the law has been good for New York." nypost.com

Warm Weather = More Shootings
Volunteers work against violence as shootings spike during weekend warmth
The warmest day of the year so far came with multiple shootings across Chicago. The Chicago Police Department is investigating a number of scenes from Saturday night into Sunday morning. Now community groups are trying to find a way to cool the violence before the weather heats up even more.

Chicago does tend to see a spike in crime as the weather warms up in the city each year, and that is exactly what happened Saturday. The Institute for Nonviolence Chicago works to diffuse vioence using a trauma informed approach and principles from Dr. Martin Luther King Jr. cbsnews.com

Syracuse store employees want crime to stop: "These kids have to be stopped"

What is a mass shooting? Definition differs among experts

In a first, firearms were leading cause of death for U.S. children & teens in 2020


COVID Update

572.5M Vaccinations Given

US: 82.6M Cases - 1M Dead - 80.4M Recovered
Worldwide: 509.6M Cases - 6.2M Dead - 462.5M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 354   Law Enforcement Officer Deaths: 759
*Red indicates change in total deaths

COVID Cases Continuing to Tick Up

Cases Up 70% Since March
COVID-19 cases are rising sharply again - should we worry?
COVID-19 cases and hospitalizations are rising once again across the country, driven by more contagious sub-variants of the virus and leaving health experts unsure whether vaccination and immunity from prior infection will be protective enough to prevent yet another deadly wave of infections.

Nearly a third of the country is now registering substantial or high levels of COVID transmission in the last seven days, including most Bay Area counties at the high level, according to the Centers for Disease Control and Prevention.

Nationally, average daily cases are up more than 70% since the end of March, though they remain far below the omicron and delta peaks, and the decline in hospitalization rates appears to be reversing. In California, average daily cases have gone up by more than 50% since the end of March. mercurynews.com

COVID's Lasting Impact on Work
Onboarding falls short on team-building, intro to culture, survey says
Onboarding processes provide insufficient help to new workers, according to the results of a February survey of 782 U.S. workers by Eagle Hill Consulting. The firm found that 71% of employees said their onboarding experience did not give them a clear idea of the people with whom they should build relationships, and 62% said it had not given them a clear idea of the organization's culture.

Meanwhile, more than half said they did not know how to use technology to do their job, and 46% said they did not have a clear idea of their benefits package. More than half said starting a job during the pandemic was harder than before; Nearly one-third of employees said they had a virtual onboarding experience, while 18% had a hybrid experience.

Eagle Hill found that respondents had a long list of items they wanted more information about, including performance measurement, mental and physical health resources, opportunities to make personal connections with team members, how to be successful within an organization's culture, and details about workplace changes caused by the pandemic, among other areas. hrdive.com

America Is Free of Major COVID Mitigation Measures
The tricky business of weighing COVID-19 risks now
The end of the federal transportation mask mandate this week may have removed the last big pandemic mitigation measure, but many Americans were ready to move on as far back as last summer, data from the Axios-Ipsos poll shows.

The big picture: This data on Americans' willingness to dine out and socialize offers a window into how they've perceived risk and made judgment calls with public health regulations serving as guardrails.

What's happening: In this new phase of the pandemic, Americans are freed of most institutional shackles and largely on their own to make value judgments about which behaviors are acceptable or risky. axios.com

COVID-19 cases spiking again amid mask guideline confusion
COVID-19 cases are rising once again in the U.S. as Americans try to get a handle on rapidly shifting mask rules.

It's now mass confusion over 'mask confusion' from COVID rules



Security vs. Privacy?
New Houston ordinance requires night-life businesses to install security cameras, turn footage over to police

New Houston rules require certain businesses to install security cameras and flood lights in an effort to reduce violent crime.

City Council passed the new ordinance in a 15-1 vote Wednesday. The mandate applies to all bars, nightclubs, sexually-oriented businesses, convenience stores and game rooms inside city limits, according to Nora Mishanec of the Houston Chronicle. Those businesses will be forced to hold security footage for 30 days and turn it over to police within 72 hours of their request. The move is part of Mayor Sylvester Turner's One Safe Houston initiative to combat 2022's rise in crime.

"Today, we are letting people know, if you are loitering outside of convenience stores, sexually-oriented businesses, bars, and committing crimes, we will see you on camera," Mayor Pro-tem Martha Castex-Tatum told ABC13 reporter Tom Abrahams. "And if you are committing those crimes, we will make sure that you will pay the penalty for causing a nuisance in the City of Houston."

At-Large Council Member Mike Knox, a former Houston police officer, was the lone nay vote, Mishanec reported. He said the onus on businesses to install cameras is unfair and also believed the measure doesn't go far enough to reduce crime.

The vote came over the objection from the American Civil Liberties Union, which sent a letter to council members this week claiming the move was unconstitutional and made the businesses "extensions of a citywide surveillance scheme," Mishanec reported.

The businesses will have 90 days to install the cameras and additional lighting. The ordinance calls for the lights and cameras to reach from the building to the street. Establishments will be forced to pay a $500 fine if they do not comply. chron.com

Beverly Hills Ranks Among Most Surveilled Cities in the World
Beverly Hills is always watching you with thousands of cameras. And the city isn't done
Travel along Wilshire Boulevard in Beverly Hills and digital eyes follow you. The same goes for Olympic Boulevard. And Rodeo Drive. And more.

For years, the Los Angeles enclave synonymous with exclusivity and privilege has been building a network of surveillance cameras that today covers much of its bustling shopping district and many residential areas.

The city has about 2,000 closed-circuit cameras - nearly 1 for every 17 residents (60 cameras per 1,000 residents)- along with others at many intersections that snap photos of drivers going through red lights, as well as drones and dozens of devices that can read license plates and automatically check them against law enforcement databases to find unregistered plates or stolen vehicles.

Assistant City Manager Nancy Hunt-Coffey recently laid out a five-year proposal to spend $14 million for an additional 900 cameras and 50 more license plate scanners.

Such ambitions have kept Beverly Hills squarely at the center of a debate here and elsewhere over how cities should combat robberies, thefts and other crimes targeting luxury stores and wealthy people.

Beverly Hills' surveillance buildup is part of a broader, years-long push to remake itself into a "smart city," in which data on many aspects of residents' and visitors' lives are collected and analyzed to address common urban challenges such as traffic, sanitation and public safety. City officials envision a wired Beverly Hills of the future with driverless public transit and high-tech cultural venues.

The city's police chief, Mark Stainbrook, says the cameras have helped solve "dozens" of crimes since he took over the job late last year. "At least criminals know that when you're going to come here and commit a crime, you're going to be on video and we're going to find and arrest you," he said. latimes.com

Another Headache for the Retail Industry
Stagflation Threat Is Latest Nail-Biter For Retailers
To the list of recent retail industry headaches - COVID, the great resignation, supply chain disruptions, inflation, declining consumer sentiment - we can now add the looming threat of stagflation. Stagflation...roughly defined as what happens when rising prices converge with declining demand.

The case for a rough patch ahead is compelling. In spite of low unemployment and higher wages, consumers have been losing buying power for staples like gasoline, food, and shelter. Driven in part by the war in Ukraine, the price of a pound of bread is 27% higher today than it was before the pandemic, according to the St. Louis Fed. Gasoline is up more than 100% from two years ago.

What's a retailer to do? Raising prices turns off shoppers. Squeezing margins turn off investors. And slashing overhead turns off everybody. But those three options are "shortsighted tactical relics of earlier eras," according to Oded Koenigsberg, a professor of marketing at the London Business School.

"Inflation in 2022 is a different story," he says. "Managers now enjoy a level of market visibility and agility that their predecessors could have hardly imagined even one generation ago. Managers have much better data and more sophisticated tools to analyze and turn this data into useful information to support decisions."

In fact, inflation or stagflation or whatever we end up labeling the next period in economic history could be an opportunity for companies to, as Koenigsberg puts it, "choose from a better set of options."  forbes.com

No End in Sight for Rising Retail Prices
Big companies manage to pass on soaring costs to cash-strapped consumers
Makers of chocolate bars and coffee to lawnmowers and industrial robots succeeded in passing on soaring costs to consumers, first-quarter earnings showed on Thursday, allaying fears higher prices could dent demand for their products.

There have been some signs in U.S. retail data that consumers have begun cutting back on discretionary spending amid high inflation and companies that thrived during the pandemic have lost some of their edge. ksl.com

The Path Forward
Facial Recognition Technology

April 27 - 11:00 a.m. ET

Clearview AI is the world's largest facial recognition network with a database of more than 20 billion facial images. Clearview AI CEO Hoan Ton-That joins with Washington Post tech reporter Drew Harwell on Wednesday, April 27 at 11:00 a.m. ET to discuss how his company's software is being used in Ukraine and around the world.

Register here

Amazon opens 3 new 'Just Walk Out' cashierless grocery stores in Southern California

Tractor Supply targets 75 to 80 new stores in 2022

'Dallas' Law' that would strengthen requirements for security guards passes TN Senate

Labor officials sue Starbucks to rehire employees who say they were fired in retaliation for union involvement

Last week's #1 article --

Walmart Is Closing These Stores Permanently on May 20

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Retail Phishing Attacks Up 400%
Retail sector named top target of phishing attacks
According to the FBI Internet Crime Complaint Center (IC3), phishing attempts are the most-reported type of cyberattack. With a 29% increase in phishing attacks compared to previous years, the retail and wholesale sector has been highly targeted.

The 2022 ThreatLabz Phishing Report from Zscaler reviews 12 months of global phishing data from the organization's security cloud to identify key trends, industries and geographies at risk, and emerging tactics. The researchers analyzed data from more than 200 billion daily transactions and 150 million daily blocked attacks in order to identify emerging threats and track malicious actors from across the globe.

Current trends in phishing

Cybercriminals use current events, such as the COVID-19 pandemic, cryptocurrency or the Russian invasion of Ukraine, to convince unwitting victims to hand over confidential data, such as passwords, credit card information and login credentials.

The report found that phishing attacks lure victims by posing as top brands or promoting topical events. The top phishing themes in 2021 included categories such as productivity tools, illegal streaming sites, shopping sites, social media platforms, financial institutions, and logistical services.

Phishing attacks were also not evenly distributed across different industries. Retail and wholesale businesses experienced an increase of over 400% in phishing attempts - the most out of all tracked industries. These businesses were followed by financial and government sectors, with organizations in these industries seeing over 100% increases in attacks on average. However, some industries experienced partial relief from phishing attacks last year. Healthcare saw a notable drop of 59%, while the services industry saw a decline of 33%. securitymagazine.com

DHS Targets Cybersecurity Vulnerabilities
Hackers find 122 vulnerabilities - 27 deemed critical - during first round of DHS bug bounty program
More than 450 security researchers working through the Department of Homeland Security's "Hack the DHS" bug bounty program identified more than 122 vulnerabilities, 27 of which were deemed critical, according to a DHS statement first obtained by CyberScoop.

The agency awarded $125,600 to participants in the program for finding and identifying the vulnerabilities, the agency said in the statement. The researchers, vetted by the agency before participating, were eligible to receive between $500 and $5,000 for verified vulnerabilities, depending on the severity.

The DHS bug bounty program, launched in December 2021, brought the agency up to speed with other agencies that already had bug bounty programs, such as the Department of Defense and the Internal Revenue Service, which both launched their programs in 2016. In January 2019 President Donald Trump signed legislation requiring DHS to develop a test bug bounty program within six months.

DHS was, however, the first federal agency to expand its bug bounty program to find and report log4j vulnerabilities across all public information system assets, the statement said, "which allowed the Department to identify and close vulnerabilities not surfaced through other means." In December, DHS's Cybersecurity and Infrastructure Security Agency Director Jen Easterly called the log4j vulnerability one of the most dire she'd ever seen.

"Organizations of every size and across every sector, including federal agencies like the Department of Homeland Security, must remain vigilant and take steps to increase their cybersecurity," DHS Secretary Alejandro Mayorkas said in the statement.

The statement did not disclose the vulnerabilities that were found, nor did it share any information about fixes for the bugs. Under original plans for the DHS program, the agency would verify the flaws within 48 hours of being notified, and fix them within 15 days - or, for more complex bugs, develop a plan to address them. cyberscoop.com

FBI Ransomware Warning
Ransomware Attacks on Agriculture Co-ops Could Upend Food Supply Chain

Ransomware groups are looking to strike large agriculture cooperatives during strategic seasons, when they are most vulnerable, according to law enforcement.

AdvertisementRansomware operators are eyeing attacks on large networks of farmers, called agriculture cooperatives, during make-or-break planting and harvest seasons, when they are likely most desperate to pay, according to the Federal Bureau of Investigation.

A new advisory details previous attempts by threat actors since 2021 to disrupt agricultural co-op operations, including a Lockbit 2.0 attack on a critical farming supplier, and a July 2021 breach of a business management software company serving several agricultural cooperatives. Some of the attacks were successful and resulted in a production slowdown, the FBI says.

Another successful attack could affect the entire food chain, the alert warns.

"Cyber actors may perceive cooperatives as lucrative targets with a willingness to pay due to the time-sensitive role they play in agricultural production," the alert says. "Although ransomware attacks against the entire farm-to-table spectrum of the FA sector occur on a regular basis, the number of cyber attacks against agricultural cooperatives during key seasons is notable." darkreading.com

Another T-Mobile Breach
T-Mobile Breached Again; Lapsus$ Behind the Attack

Company Says No Sensitive Customer or Government Information Leaked

The U.S. telecom carrier T-Mobile has confirmed that the Lapsus$ ransomware group has breached its internal network by compromising employee accounts, according to multiple media reports. But, it says, hackers did not steal any sensitive customer or government information during the incident.

Information security blogger Brian Krebs recently reviewed a copy of the private chat messages between members of the Lapsus$ cybercrime group before the arrest of its most active members last month.

He reported that the chat messages show Lapsus$ breached T-Mobile several times and stole source code for a range of company projects.

A spokesperson for T-Mobile told Krebs that its "monitoring tools detected a bad actor using stolen credentials to access internal systems that house operational tools software" but no sensitive customer or government information was stolen.

The Washington-based telecommunications giant fell victim to another data breach early this year that was linked to a SIM swapping attack that it said affected "a very small number" of its 105 million customers (see: T-Mobile: Some Customers Affected by SIM Swap Data Breach). govinfosecurity.com

NCCoE Releases Preliminary Draft on 5G Cybersecurity
The National Cybersecurity Center of Excellence (NCCoE) has released a new preliminary draft publication, Special Publication (SP) 1800-33 Volume B, 5G Cybersecurity: Approach, Architecture, and Security Characteristics. Commercial mobile network operators, potential private 5G network operators, and organizations using and managing 5G-enabled technology will find SP 1800-33 Volume B of particular interest.

As 5G rolls out more widely, we must safeguard the technology from cyberattacks as 5G development, deployment, and usage continuously evolves. The NCCoE is addressing these challenges by collaborating with industry to design and implement examples of practical solutions that operators and users of 5G networks can use to mitigate 5G cybersecurity risks. csrc.nist.gov

Cybersecurity in an evolving work environment







Repeat After Me

Interviews are intended to gain information, perspectives and additional context to an investigation. Even if an interview results in confirmation of information already known, it is the approach of this conversation that could render those details unreliable. When reviewing a "confession" or disclosure of details by the interviewee, we should be examining the sequence of events that occurred throughout the context of the investigation. One of the simplest concepts (and often overlooked) is to identify when specific details were introduced during an investigation - and by whom.

Read more here






Fighting Online Counterfeits Across the Pond
UK Ramps Up Measures Against Fake Online Reviews

The UK is warning of tough new penalties for writing or hosting fake reviews, including fines of up to 10 per cent of global turnover.

Sites hosting reviews will have to take reasonable steps to check they are genuine, and businesses will be specifically prohibited from paying for fake reviews. The Competition and Markets Authority (CMA) is to be given new powers to enforce the rules by directly imposing financial penalties and awarding compensation, rather than forcing complainants to go through the courts.

The announcement also covers 'subscription traps', in which businesses make it difficult to exit a contract. They will now be required to provide clearer information to consumers before they enter a subscription contract, and allow them to exit a contract in a straightforward, cost-effective and timely way.

They must also issue a reminder to consumers that a free trial or low-cost introductory offer is coming to an end, as well as a reminder before a contract auto-renews onto a new term.

The move follows a CMA investigation launched last summer into Amazon and Google. The CMA was concerned that the companies were doing too little to detect misleading reviews or suspicious patterns of behavior, or to remove them when found.

However, earlier this year, an investigation by consumer group Which? found that fake reviews were still rife in the UK, with Facebook groups with hundreds of thousands of members acting as 'review factories', offering refunds for Amazon products in exchange for five-star reviews. forbes.com

White House Drove the Amazon Union Push
Biden's NLRB was Essential to Unionining the Amazon Warehouse in Staten Island

The aggressive appointment of Jennifer Abruzzo shows how electoral politics set the groundwork for mass organizing.

One of Joe Biden's most aggressive appointments as president was naming Jennifer Abruzzo general counsel of the National Labor Relations Board. With pushes to make unionizing significantly easier, she might be the only person that bothers the Wall Street Journal editorial board more than Federal Trade Commission Chair Lina Khan.

In December, under pressure, Amazon agreed to a critical settlement with the NLRB, in which they agreed to allow workers to organize inside their facilities, just not on the shop floor.

"This settlement agreement provides a crucial commitment from Amazon to millions of its workers across the United States that it will not interfere with their right to act collectively to improve their workplace by forming a union or taking other collective action," said Abruzzo in a statement at the time.

President Donald Trump and the MAGA movement talks a big game about being pro-worker, but when it came to their material and economic interests in the form of unionizing, they were nowhere to be seen. Trump's NLRB absolutely would not have reached this settlement with Amazon. theintercept.com

Amazon to let other online retailers offer Prime delivery service directly on their sites

Why your USPS mail package delivery is about to get slower







$1 Million in Total Losses
DOJ: Essex County Man Convicted of Using Credit Cards Stolen from U.S. Mail to Defraud Banks and Commit Identity Theft
An Essex County, New Jersey, man was convicted today for his role in scheming with at least one U.S. Postal Service (USPS) employee and others to steal credit cards from the mail and then steal victims’ identities in order to use the stolen cards to make hundreds of thousands of dollars of retail and online purchases, Attorney for the United States Vikas Khanna announced.

Dashaun Brown, Jahad Salter, 29, and Hakir Brown,­ 28, engaged USPS employees, including Khadijah Banks-Oneal, 31, to steal credit cards from the mail in exchange for compensation. Once they obtained the stolen cards, Dashaun Brown and his conspirators posed as the accountholders of the stolen credit cards when calling the banks that issued the cards and used personal identifying information belonging to the accountholders to activate the cards and to obtain or change information about the stolen credit cards. They then used the stolen credit cards to make purchases at retail stores in New Jersey and elsewhere, resulting in attempted losses of over $1 million.

The charges of conspiracy to commit bank fraud and bank fraud are each punishable by a statutory maximum sentence of 30 years in prison and a maximum fine of $1 million. The charge of receipt and possession of stolen mail is punishable by a statutory maximum sentence of five years in prison and a maximum fine of $250,000. The aggravated identity theft charge carries a mandatory penalty of two years in prison, which must run consecutively to any other prison sentence imposed. Sentencing is scheduled for Sept. 6, 2022. justice.gov

Santa Fe, NM: Suspected serial burglar tied to 18 crimes and $350,000 in thefts
Santa Fe police say they have tied a suspected serial burglar to at least 18 downtown burglaries involving an estimated $350,000 worth of stolen goods. Officers most recently arrested Edgar Guzman, 25, April 10 after he was detained by a security guard who accused of him of attempting to break into the Double Take consignment shop on Guadalupe Street. The Santa Fe Police Department later announced Guzman had been charged in six other break-ins, a problem that has plagued downtown businesses in recent months. The department on Friday issued a news release saying Guzman - who had been arrested and released at least two times on burglary charges since mid-December - is now a suspect in 10 other recent incidents and a total of 18 dating back to Dec. 20. A map of burglary sites provided by the police department indicates Guzman is accused of stealing goods worth as little as $30 from Magic Socks on Palace Avenue and as much $238,000 from Momeni's Gallery on Old Santa Fe Trail near Alameda Street. yahoo.com

Minneapolis, MN: Thieves steal $6K worth of tools from Ace
An Ace Hardware store in south Minneapolis was hit hard by a group of thieves in the middle of the night on Friday. Store owners Elena Nelson and Sam Rosch feel violated, after the thieves got away with $6,000 worth of power tools, leaving behind a mess as well. "[The] door is completely destroyed, glass broken everywhere, the store is a mess, things [were] thrown around," Rosch said. fox9.com

Wilkes-Barre, PA: Woman arrested in theft worth $1,200 at JCPenney; additional items stolen from Hollister, American Eagle, Aeropostale, Victoria's Secret & Spencer's

Patchogue, NY: Man Wanted For Stealing $1,100 Worth Of Tools From Home Depot

Milford, CT: Man, Woman Accused Of Stealing $600 Worth Of Items From Milford Market

West Point, MS: Police investigating theft of $500+ of merch at Love's Truck Stop

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Shootings & Deaths

Memphis, TN: Security guard killed outside Orange Mound club
A security guard is dead after an overnight shooting at a club in Orange Mound Sunday. The shooting happened in the 2700 block of Park Avenue outside of a club around 4:20 a.m. Family members said the victim was Vincent Lasane, Jr. and he recently started the job. "All I know is he had done his job, was fixing to leave and when he walked to come out the door to get his car, he was shot instantly," Lasane Jr.'s niece said. "It was shell casings everywhere, and he wasn't the only person that was shot but he was the only person that was deceased on the scene." One person has been detained. wreg.com

Houston, TX: Man shot, killed after fight with Armed Security Guard outside west Houston bar
An investigation is ongoing after a man was shot by an armed security guard following a fight outside a west Houston bar early Sunday, Houston police say. It happened at the 042 Lounge in the 13700 block of Westheimer Road near Eldridge Parkway in the West Oaks area at around 2 a.m. According to police, the man, who was a customer at the bar, started arguing with the security guard, who appeared to be armed. It was unknown what prompted the argument. The customer then went to his vehicle and grabbed a gun, police said. When he returned, that was when the armed guard pulled out his gun and fired at the customer. Paramedics were called to the scene and pronounced the customer dead. Police believe the customer was possibly in his mid-40s. click2houston.com

Harford County, MD: Deputies with Harford County Sheriff's Office fatally shoot man; incident might test investigation transparency law
Deputies with the Harford County Sheriff's Office fatally shot a man in a Forest Hill shopping center Saturday, the first deputy-involved shooting in the county in several years. The incident might be an early test for a new Maryland law meant to increase the transparency of investigations into police-involved deaths. A spokeswoman for the Maryland attorney general's office said the sheriff's office was refusing to allow Maryland State Police investigators to collect evidence in the case. "This has not happened before," said Raquel Coombs, a spokeswoman for the office of Maryland Attorney General Brian Frosh, a Democrat.

The shooting happened around 4 p.m. Saturday at the Bel Air North Village shopping center. Police tape blocked off the Chopstix restaurant and a neighboring martial arts studio later that evening. At a media briefing across the street, Harford County Sheriff Jeff Gahler, a Republican, told reporters that deputies from Harford County's Northern Precinct had been dispatched at 2:44 p.m. in reference to a "reportedly suicidal subject" who was believed to be armed with a long gun.

After searching for an hour and speaking with the subject, an adult man, on the phone, Gahler said they located him inside the shopping center behind the Forest Hill CVS. Deputies fired their guns at the man, who was taken to a local hospital and died. "This remains a very active initial investigation," Gahler said, adding that he expected the police presence to continue in the area into Saturday evening. Gahler said two deputies, whom he did not name, have been placed on routine administrative leave pending an investigation into the incident. Neither were injured in the shooting. baltimoresun.com

Medford, OR: Police link rival group altercation to shooting outside Rogue Valley Mall, victim expected to survive
Medford Police Department shared new information Sunday, regarding what possibly led up to the shooting outside of the Rogue Valley Mall late Saturday night. Police were first called to the east section of the parking lot shortly before 10:30 p.m. Multiple vehicles were seen leaving the scene before officers arrived, and at least one person was suffering from multiple gunshot wounds. The victim is currently being treated and is expected to survive. MPD said detectives worked throughout the night on the case, and learned that a rival group of mostly juveniles were in a physical fight. The fight then escalated to several shots being fired according to police. With a carnival being held feet away from the scene.. detectives highlighted the chaotic situation as many adults and kids were running away. kobi5.com

Goshen, IN: Update: Man shot outside Goshen 7-Eleven on Saturday has died

San Bernardino, CA: 1 killed, 4 others wounded in shooting at bar

Savannah, GA: One killed, one wounded Sunday morning outside of C-Store

Harris County, TX: Man shot, killed after argument at north Harris Co. car wash

Yonkers, NY: Video shows Yonkers cop shot at point-blank range inside bodega

Oakland, CA: Employee shot during break-in at Oakland marijuana dispensary


Robberies, Incidents & Thefts

Oklahoma City, OK: Walmart Employee Stabs Fellow Employee At Store
Oklahoma City police said a Walmart employee stabbed another employee during a confrontation Sunday morning. The stabbing happened at a Walmart store just after 8 a.m. along the Interstate 240 Service Road near Santa Fe Avenue. Authorities said one of the employees stabbed the other in the back. The victim was transported to a local hospital with non-life threatening injuries. The other employee was not arrested because, at this time, police are investigating whether or not the stabbing was done in self-defense. news9.com

Seattle, WA: Suspects break into dispensary with front-end loader
King County deputies are investigating a pot shop robbery involving a front-end loader. The sheriff's office says around 6 a.m. Saturday, three suspects crashed a front-end loader into Clutch Cannabis in South Seattle. They went in and reportedly stole $100 in cash and $1,000 in cannabis products, then ditched the front-end loader and ran.  q13fox.com

Oakland, CA: Man Pleads Guilty To Series Of 22 Small Business Robberies

Philadelphia, PA: Stolen car filled with teens crashes into T-Mobile store, 11 employees and 5 customers inside at the time; two employees were injured

Bennington, VT: Facing 83 years in prison for less than $2K; 3 Strikes

Amsterdam Mayor honors survivors of Apple Store hostage standoff



AT&T - Albuquerque, NM - Armed Robbery
Bakery - Sabre Springs, CA - Burglary
C-Store - Billings, MT - Robbery
C-Store - Colorado Springs, CO - Robbery
Clothing - Los Angeles, Ca - Armed Robbery
Family Dollar - Macon, GA - Armed Robbery
Gas Station - Allegheny County, PA - Burglary
Gas Station - Milwaukee, WI - Armed Robbery
Jewelry - Commerce, CA - Robbery
Jewelry - Clovis, CA - Robbery
Jewelry - Norfolk, VA - Robbery
Laundry - Allegheny County, PA - Burglary
Marijuana - Seattle, WA - Burglary
Marijuana - Oakland, CA - Armed Robbery / Shooting
Pet - Yucaipa, CA - Robbery
Restaurant - Macon, GA - Armed Robbery
Restaurant - Foster City, CA - Armed Robbery
Restaurant - Foster City, CA - Armed Robbery
Thrift - Longmont, TX - Burglary


Daily Totals:
• 14 robberies
• 5 burglaries
• 1 shooting
• 0 killed

Click to enlarge map





None to report.

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Featured Job Spotlights


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Refer the Best & Build the Best


Director Loss Prevention
Multiple Locations - posted April 25
The Director, Loss Prevention - Store Operations is responsible for leading and inspiring a team of Regional Loss Prevention Managers and Area Loss Prevention Managers and coordinating Loss Prevention efforts for the largest beauty retailer in the United States...

Regional LP Manager
San Francisco Bay Area, CA - posted April 25
The Regional Loss Prevention Manager (RLPM) leads a team of 3-7 field based multi-unit Area Loss Prevention Managers (ALPMs); coordinates shrink improvement and asset protection programs for a Region of approximately 8- 16 Districts which includes approximately 100- 190 Ulta Beauty Stores...

Loss Prevention Supply Chain Manager
Fresno, CA - posted April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and profit protection activities for an assigned distribution center (DC), its in-bound and outbound shipping networks and its third party pooling centers...

LP Manager Supply Chain FFC
Romeoville, IL - posted April 25
The LP Manager, Supply Chain - FFC (SCLPM) drives shrink improvement and profit protection activities for an assigned fast fulfillment center (FFC), and its in-bound and outbound shipping networks. The SCLPM is responsible for assessing the shrink and safety posture of the fast fulfillment center...

Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted April 22
Responsible for the protection of company assets and mitigation of risk. Effectively communicates, trains, implements, and monitors all aspects of Asset Protection programs in assigned markets. These programs include Tier Shrink Reduction Strategy, training and awareness, store audits, investigative initiatives, profit protection, health and safety and budgetary compliance...

Regional LP Manager
Pacific Northwest - posted April 22
Minimize losses to the business, improve profitability and provide dedicated support to the field and all field personnel, focusing on external theft, internal theft, systems and administrating training and P&P compliance, stocktaking processing and analysis...

Regional Loss Prevention Auditor
Portland, OR Area / Northwest - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.

Business Manager
Dallas/Fort Worth Area, TX - posted April 6
Sapphire Risk Advisory Group is seeking a Business Manager to work in the company's Dallas-area office in a W2 position and will closely partner with other members of the team to manage projects and communicate with contractors, vendors, and clients...

Security Investigator 2
Harrisburg, PA - posted March 31
Responsible for performing investigations of alleged criminal or other activity that has or may have a negative impact on the Company. This includes employee or non-employee criminal activity as it relates to the Company as well as activity that violates company policy...

Wegmans AP & Security Job Openings in NY
Multiple Locations
- posted March 29

Asset Protection Coordinator (West Seneca, NY) 
Asset Protection Coordinator (Liverpool, NY)
Corporate Security Officer - EMT (Rochester, NY)

Assoc. Manager. Asset Protection
Plano, TX - posted March 10
This role's primary focus will be to serve as the lead for Executive Protection, Major Events Security, and assist with Travel Security programs worldwide. In addition, this position will play a primary role in executing safety, security, and loss prevention programs and policies for all corporate-owned locations...

Area Loss Prevention Manager
Virginia & Maryland - posted March 9
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Loss Prevention Security Investigator
San Bernardino, CA - posted March 8
Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...

Regional Loss Prevention Manager
Sugar Land, TX - posted March 7
The position will be responsible for: -Internal theft investigations -External theft investigations -Major cash shortage investigations -Fraudulent transaction investigations -Missing inventory investigations -Reviewing stores for physical security improvements -Liaison with local Police Depts. and make court appearances...

Corporate Risk Manager
New Orleans, LA, Memphis, TN, or Jackson, MS - March 9
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...

Loss Prevention Supervisor
West Jefferson, OH - posted March 7
Provides leadership to the LP staff which includes but not limited to performance development, direction on daily duties, and meeting department goals. Supervises Loss Prevention programs and process in the Distribution Center (DC) and partners with DC Management team to ensure physical security, product, equipment and employees meet LP requirements...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; Waterbury, CT;
East Springfield, MA
- posted March 7
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Specialists (Store Detective)
Boston, MA - posted March 7
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates... 

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