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Then and Now: RFID, Self-Checkout, and the
Internet with All Those Things
Part 4: The Surprising Start and Success of your Favorite Technologies
By
Tony D'Onofrio, Global Retail Influencer &
Prosegur's CEO & Managing
Director, Global Retail Business Unit
In
Part 1 of this series, we explored the humble beginnings of department
stores, supermarkets, and the first use of a bar code in a physical store. In
Part 2, we expanded our innovation journey to ecommerce, smartphones, and
robots. In
Part 3, we shifted to loss prevention technologies some of which have become
powerful workhorses in store operations: cash registers, CCTV cameras, and
Electronic Article Surveillance (EAS).
In this Part 4, we provide some definite answers on the start and adoption rates
of RFID, we seek more contactless answers with self-checkout, and we travel on
the Internet and discover more things.
First Use of RFID
The consensus is that the roots of radio frequency identification can be traced
back to World War 2. “The Germans, Japanese, Americans and British were all
using
radar—which had been discovered in 1935 by Scottish physicist Sir Robert
Alexander Watson-Watt—to warn of approaching planes while they were still miles
away.” The challenge was identifying the planes and whether they were friends or
foe.
“The
Germans discovered that if pilots rolled their planes as they returned to
base, it would change the radio signal reflected back. This crude method alerted
the radar crew on the ground that these were German planes and not Allied
aircraft (this is, essentially, the first passive RFID system).”
In a secret project, Watson-Watt developed for the British the first active
identity friend of foe (IFF) system. “They put a transmitter on each British
plane. When it received signals from radar
stations on the ground, it began broadcasting a signal back that identified
the aircraft as friendly. RFID works on this same basic concept. A signal is
sent to a transponder, which wakes up and either reflects back a signal (passive
system) or broadcasts a signal (active system).”
The first RFID
patent was filed in 1973 by Mario W. Cardulla who invented an active RFID
tag with memory that was rewritable. In the same year, Charles Walton received a
patent for a passive RFID tag for a door locking system which became what we
know today as a ‘Key Card System’.
As this series mostly focuses on the evolution of disruptive technologies in
retail, fast forward nearly 80 years since the end of World War II, and RFID is
now becoming ubiquitous to the industry. A 2021 study published by
Accenture, labeled RFID adoption in retail as booming.
Read Tony's full article
here |
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Visit These D&D Daily Partners at RILA
Through April 27 in
Orlando, FL
Industry Executives Celebrate RILA's
In-Person Return
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From Hedgie Bartol's LinkedIn:
I think everyone wanted to get back to in person conferences! Look at
all the folks at the RILA AP Conference!!
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From Tony D'Onofrio's Twitter:
Welcome to RILA 2022. Great to see so many friends in person. It’s been
a long time.
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The U.S. Crime Surge
The Retail Impact
New ORC Law Hitting the Books in Illinois
(Update) Hastings champions measure to curb organized retail crime
Illinois
retailers will soon have a law on the books to help curb organized retail
crime and hold ringleaders accountable, thanks to State Senator Michael E.
Hastings.
Hastings (D-Frankfort), serves as a chief-cosponsor of
House Bill 1091, which cracks down on smash and grabs and targets the organizers
of retail crime to help promote economic growth and give Illinois
businesses the tools to hold perpetrators responsible.
“These criminal networks deprive our state of vital taxpayer dollars, risk
the safety of employees and wreak havoc on businesses across the state,”
Hastings said. “This measure gives our state the opportunity to hold people
responsible by enacting one of the most comprehensive crime-curbing efforts in
the nation.”
In partnership with the Illinois Retail Merchants
Association and the office of the attorney general, this initiative
defines organized retail crime as a criminal charge and gives prosecutors
additional resources to charge crime ringleaders. Specifically, the measure
codifies ORC as the theft of retail merchandise with the intent to sell.
Under House Bill 1091, prosecutors would have new opportunities to bring
charges against offenders regardless of where the crimes takes place. For
example, if the conspiracy, theft and selling occurred in different
jurisdictions, each jurisdiction would have the ability to prosecute the entire
crime. The Illinois attorney general would also have the ability to prosecute
via a statewide grand jury.
ORC was on the rise before 2020, but the pandemic created a shift to digital
storefronts which has led to an increase in these types of crimes. While
only 29% of retailers reported an average dollar value loss of $1,000 in 2019,
that number dramatically rose to 50% in 2020. The most common items targeted by
ORC perpetrators include designer clothing and handbags, laundry detergent,
allergy medicine, razors, high-end liquor and pain relievers. A small group can
make off with thousands of dollars in merchandise in less than a minute when
targeting high-value items
To prevent stolen goods from being sold online, the measure also creates the
Integrity, Notification and Fairness in Online Retail Marketplaces for Consumers
Act, or the INFORM Act, to require third-party sellers to verify users’
identity with bank account numbers or other personal identifying information.
Sellers who do not comply may be suspended.
illinoissenatedemocrats.com
NYC's Retail Crime Explosion Continues
NYC crime spikes in Manhattan’s East and West villages
Major crimes are surging in both the East
and West villages, turning Manhattan’s once iconic arts and culture hubs into
cesspools of rampant property thieves.
The Sixth Precinct, which patrols the West Village, saw an 84 percent spike
in major crime rates when compared to 2021’s year-to-date numbers — the
highest increase among Manhattan’s 22 precincts and nearly two times the
citywide jump of 44 percent —
NYPD data shows. The Ninth Precinct, which serves the East Village, the
Bowery and NoHo, is also seeing an uptick in property thefts and violent
attacks with the total major crime rate jumping 54 percent so far this year
compared to the same time period in 2021,
police data shows.
In Greenwich Village:
●
Grand larcenies more than doubled from 147 to 308
●
Burglaries surged from 59 to 100, or 70 percent
●
Robberies rocketed from 47 to 69, or 47 percent
●
Vehicle thefts increased from 3 to 12
●
Felony assaults ticked up from 32 to 41
Residents and business owners there are fed up with the abundance of
shoplifters that include vagrants, small-time fencers and even families.
Sara Morales at the West 4th Market Place said she’s dealt with constant
shoplifters since the deli opened in January.
An NYPD spokesperson said the Sixth Precinct’s neighborhood coordination and
public safety officers are now focusing their patrols more on commercial
establishments and retail stores. Some incidents in the Sixth Precinct were
perpetrated by recidivists criminals, a statewide
consequence of bail reform laws that is only exacerbated by Manhattan
District Attorney Alvin Bragg’s soft on crime policies and catch-and-release
strategies.
Over in the East Village, things aren’t much better. Compared to 2021’s
year-to-date numbers, robberies more than doubled from
37 to 81, grand larcenies shot up 79 percent from 154 to 275 and
felony assaults increased from 42 to 55. Folks there say the neighborhood is
starting to revert to the bad old days.
nypost.com
Two Years Of Surging Crime for NYC Retailers
For a small NYC business like mine, there’s no such thing as ‘petty’ crime
Small
businesses are the beating heart of New York City. Yet the
crime wave, particularly retail theft, is leaving many businesses fighting
for their lives. I know this firsthand, from my own painful experience.
Over the past couple of years, my store has faced a slew of
serious break-ins and robberies — thousands of dollars of merchandise
taken within minutes. And these incidents have become all too frequent. June
2020, a typically glorious start-of-summer month, turned out to be the start
of two years of fear. The city was already reeling from the pandemic; we
were in lockdown, and all non-essential businesses were closed.
By today, we’d hoped the crime wave would be coming to an end. No such luck:
This month, in a moment of déjà vu all over again, another middle-of-the-night
alarm blared, bringing our total losses to over $100,000.
When criminals break into our store, we’re left to foot the bill on repairs
and the cost of merchandise owed to our consignors, and we’re expected to
get back to business “as usual,” despite the great mental and emotional burden
and financial disaster.
If small businesses like ours continue to face these kind of hits, only
big-name corporations will be left to further monopolize our retail environment.
Instead, we should be boosting small businesses to foster grass-roots growth and
development of our community. We need to address this
spike in crime before more New York businesses are forced to shutter.
And we need to act, especially with regard to retail theft, fast — before
it’s too late. For a small business, there is no such thing as “petty” crime.
nypost.com
Crime Is Scaring Away NYC Tourists
Fears surging crime in New York could ‘frighten away’ desperately needed
tourists
New York is no stranger to crime and violence but even for residents used to
being on their guard, the last few months have been unnerving with surging
crime rates and some exceptionally cruel and arbitrary incidents.
It’s being called “the stuff of nightmares,” fuelled by “rage and randomness”.
There are concerns rising crime could deter tourists from coming back to one
of the world’s greatest cities and keep commuters at home rather than
returning to the office.
In February, overall crime in the city went up 58.7 per cent compared to
the same month in 2021. Theft was up 79 per cent;
assault by 22 per cent and murder by 10 per cent.
Only shootings were down, by a mere 1 per cent, according to New York Police
Department (NYPD) data. The city’s new mayor has insisted New York will not be
“surrendered to the violent few”. And while New York’s hard scrabble suburbs
remain at the epicentre, bizarre violent crimes are cropping up even in tourist
hot spots.
The New York Post reported that the only police precinct to see crime fall was
the one covering Central Park. “Only
the squirrels are safe,” an officer told the paper. “Tourists will never
come back.”
A recent survey by pollster Quinnipiac University found 65 per cent of New
Yorkers were personally worried they would be a victim of crime, the highest
figure since polling began in 1999, reported
Fox News.
Some criminals appear more brazen. There have also been controversial changes
to bail laws, enacted by previous State Governor Andrew Cuomo, which
reduced the number of crimes for which suspects could be locked up for while
awaiting trial. Critics have said that has led dangerous people to continue
walking the streets.
news.com.au
Most New Yorkers back bail changes
New Yorkers overwhelmingly support
changes made to bail reform in the recently passed state budget – but only
about a third believe it will help drive down crime, according to a new
wide-ranging survey released Monday.
Two-thirds of registered voters said they supported changes to the state’s bail
reform law that will make it easier for judges to jail defendants for gun
crimes, violations of protection orders or multiple appearance tickets,
according to the Siena College poll. Just 14 percent of voters said they opposed
the changes.
“While the original bail reform law is still viewed as bad for the state, 54-34
percent, “The overwhelming majority of Republicans and independents continue to
say the law has been bad for the state, and Democrats, by a narrower but growing
margin say the law has been good for New York.”
nypost.com
Warm Weather = More Shootings
Volunteers work against violence as shootings spike during weekend warmth
The warmest day of the year so far came with multiple shootings across
Chicago. The Chicago Police Department is investigating a number of scenes
from Saturday night into Sunday morning. Now community groups are trying to
find a way to cool the violence before the weather heats up even more.
Chicago does tend to see a spike in crime as the weather warms up in the city
each year, and that is exactly what happened Saturday. The Institute for
Nonviolence Chicago works to diffuse vioence using a trauma informed approach
and principles from Dr. Martin Luther King Jr.
cbsnews.com
Syracuse store employees want crime to stop: "These kids have to be stopped"
What is a mass shooting? Definition differs among experts
In a first, firearms were leading cause of death for U.S. children & teens in
2020
COVID Update
572.5M Vaccinations Given
US: 82.6M Cases - 1M Dead - 80.4M Recovered
Worldwide:
509.6M Cases - 6.2M Dead - 462.5M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 354
Law
Enforcement Officer Deaths: 759
*Red indicates change in total deaths
COVID Cases Continuing to Tick Up
Cases Up 70% Since March
COVID-19 cases are rising sharply again — should we worry?
COVID-19 cases and hospitalizations are rising once again across the country,
driven by more contagious sub-variants of the virus and leaving health experts
unsure whether vaccination and immunity from prior infection will be protective
enough to prevent yet another deadly wave of infections.
Nearly a third of the country is now registering substantial or high levels
of COVID transmission in the last seven days, including most Bay Area
counties at the high level, according to the Centers for Disease Control and
Prevention.
Nationally, average daily cases are up more than 70% since the end of March,
though they remain far below the omicron and delta peaks, and the decline in
hospitalization rates appears to be reversing. In California, average daily
cases have gone up by more than 50% since the end of March.
mercurynews.com
COVID's Lasting Impact on Work
Onboarding falls short on team-building, intro to culture, survey says
Onboarding processes provide insufficient help to new workers, according to the
results of a February
survey of 782 U.S. workers by Eagle Hill Consulting. The firm found that
71% of employees said their onboarding experience did not give them a clear idea
of the people with whom they should build relationships, and 62% said it had not
given them a clear idea of the organization's culture.
Meanwhile, more than half said they did not know how to use technology to do
their job, and 46% said they did not have a clear idea of their benefits
package. More than half said starting a job during the
pandemic was harder than before; Nearly one-third of employees said
they had a virtual onboarding experience, while 18% had a hybrid experience.
Eagle Hill found that respondents had a long list of items they wanted more
information about, including performance measurement, mental and physical health
resources, opportunities to make personal connections with team members, how to
be successful within an organization's culture, and details about workplace
changes caused by the pandemic, among other areas.
hrdive.com
America Is Free of Major COVID Mitigation
Measures
The tricky business of weighing COVID-19 risks now
The end of the federal transportation mask mandate this week may have removed
the last big pandemic mitigation measure, but many Americans were ready to
move on as far back as last summer, data from the Axios-Ipsos poll shows.
The big picture: This data on Americans'
willingness to dine out and socialize offers a window into how they've
perceived risk and made judgment calls with public health regulations serving as
guardrails.
What's happening: In this new phase of the
pandemic, Americans are freed of most institutional shackles and largely on
their own to make value judgments about which behaviors are acceptable or
risky.
axios.com
COVID-19 cases spiking again amid mask guideline confusion
COVID-19 cases are rising once again in the U.S. as
Americans try to get a handle on rapidly shifting mask rules.
It's now mass confusion over 'mask confusion' from COVID rules
Security vs. Privacy?
New Houston ordinance requires night-life businesses to install security
cameras, turn footage over to police
New Houston rules require certain businesses to install security cameras
and flood lights in an effort to reduce violent crime.
City Council passed the new ordinance in a 15-1 vote Wednesday. The mandate
applies to all bars, nightclubs, sexually-oriented businesses,
convenience stores and game rooms inside
city limits,
according to Nora Mishanec of the Houston Chronicle. Those businesses will
be forced to hold security footage for 30 days and turn it over to police within
72 hours of their request. The move is part of Mayor Sylvester Turner's One Safe
Houston initiative to combat 2022's rise in crime.
"Today,
we are letting people know, if you are loitering outside of convenience
stores, sexually-oriented businesses, bars, and committing crimes, we
will see you on camera," Mayor Pro-tem Martha Castex-Tatum
told ABC13 reporter Tom Abrahams. "And if you are committing those crimes,
we will make sure that you will pay the penalty for causing a nuisance in the
City of Houston."
At-Large Council Member Mike Knox, a former Houston police officer, was the lone
nay vote, Mishanec reported. He said the onus on businesses to install
cameras is unfair and also believed the measure doesn't go far enough to
reduce crime.
The vote came over the objection from the American Civil Liberties Union, which
sent a letter to council members this week claiming the move was
unconstitutional and made the businesses "extensions of a citywide surveillance
scheme," Mishanec reported.
The businesses will have 90 days to install the cameras and additional
lighting. The ordinance calls for the lights and cameras to reach from the
building to the street. Establishments will be forced to pay a $500 fine if they
do not comply.
chron.com
Beverly Hills Ranks Among Most Surveilled
Cities in the World
Beverly Hills is always watching you with thousands of cameras. And the city
isn’t done
Travel along Wilshire Boulevard in Beverly Hills and digital eyes follow
you. The same goes for Olympic Boulevard. And Rodeo Drive. And more.
For
years, the Los Angeles enclave synonymous with exclusivity and privilege has
been building a network of surveillance cameras that today covers much of its
bustling shopping district and many residential areas.
The city has about 2,000 closed-circuit cameras — nearly 1 for every 17
residents (60 cameras per 1,000 residents)— along with others at many
intersections that snap photos of drivers going through red lights, as well as
drones and dozens of devices that can read license plates and automatically
check them against law enforcement databases to find unregistered plates or
stolen vehicles.
Assistant City Manager Nancy Hunt-Coffey recently laid out a five-year proposal
to spend $14 million for an additional 900 cameras and 50 more license plate
scanners.
Such ambitions have kept Beverly Hills squarely at the center of a debate
here and elsewhere over how cities should combat robberies, thefts and other
crimes targeting luxury stores and wealthy people.
Beverly Hills’ surveillance buildup is part of a broader, years-long push to
remake itself into a “smart city,” in which data on many aspects of residents’
and visitors’ lives are collected and analyzed to address common urban
challenges such as traffic, sanitation and public safety. City officials
envision a wired Beverly Hills of the future with driverless public transit
and high-tech cultural venues.
The city’s police chief, Mark Stainbrook, says the cameras have helped solve
“dozens” of crimes since he took over the job late last year. “At least
criminals know that when you’re going to come here and commit a crime, you’re
going to be on video and we’re going to find and arrest you,” he said.
latimes.com
Another Headache for the Retail Industry
Stagflation Threat Is Latest Nail-Biter For Retailers
To the list of recent retail industry headaches —
COVID, the great resignation, supply chain disruptions, inflation, declining
consumer sentiment — we can now add the looming threat of
stagflation. Stagflation…roughly defined as what happens when rising prices
converge with declining demand.
The case for a rough patch ahead is compelling. In spite of low unemployment and
higher wages, consumers have been losing buying power for staples like
gasoline, food, and shelter. Driven in part by the war in Ukraine,
the price of a pound of bread is 27% higher today than it was before the
pandemic, according to the St. Louis Fed. Gasoline is up more than 100%
from two years ago.
What’s a retailer to do? Raising prices turns off shoppers. Squeezing margins
turn off investors. And slashing overhead turns off everybody. But those
three options are “shortsighted tactical relics of earlier eras,” according to
Oded Koenigsberg, a professor of marketing at the London Business School.
“Inflation in 2022 is a different story,” he says. “Managers now enjoy a level
of market visibility and agility that their predecessors could have hardly
imagined even one generation ago. Managers have much better data and more
sophisticated tools to analyze and turn this data into useful information to
support decisions.”
In fact, inflation or stagflation or whatever we end up labeling the next period
in economic history could be an opportunity for companies to, as
Koenigsberg puts it, “choose from a better set of options.”
forbes.com
No End in Sight for Rising Retail Prices
Big companies manage to pass on soaring costs to cash-strapped consumers
Makers of chocolate bars and coffee to lawnmowers and industrial robots
succeeded in passing on soaring costs to consumers, first-quarter earnings
showed on Thursday, allaying fears higher prices could dent demand for their
products.
There have been some signs in U.S. retail data that consumers have begun
cutting back on discretionary spending amid high inflation and companies
that thrived during the pandemic have lost some of their edge.
ksl.com
The Path Forward
Facial Recognition Technology
April
27 - 11:00 a.m. ET
Clearview AI is the world’s largest facial recognition network with a
database of more than 20 billion facial images. Clearview AI CEO Hoan
Ton-That joins with Washington Post tech reporter Drew Harwell on Wednesday,
April 27 at 11:00 a.m. ET to discuss how his company’s software is being used in
Ukraine and around the world.
Register here
Amazon opens 3 new 'Just Walk Out' cashierless grocery stores in Southern
California
Tractor Supply targets 75 to 80 new stores in 2022
‘Dallas’ Law’ that would strengthen requirements for security guards passes TN
Senate
Labor officials sue Starbucks to rehire employees who say they were fired in
retaliation for union involvement
Last week's #1 article --
Walmart Is Closing These Stores Permanently on May 20
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Retail Phishing Attacks Up 400%
Retail sector named top target of phishing attacks
According
to the FBI Internet Crime Complaint Center (IC3), phishing attempts are the
most-reported type of cyberattack. With a 29% increase in phishing attacks
compared to previous years, the retail and
wholesale sector has been highly targeted.
The 2022 ThreatLabz Phishing Report from Zscaler reviews 12 months of global
phishing data from the organization's security cloud to identify key trends,
industries and geographies at risk, and emerging tactics. The researchers
analyzed data from more than 200 billion daily transactions and 150 million
daily blocked attacks in order to identify emerging threats and track
malicious actors from across the globe.
Current trends in phishing
Cybercriminals use current events, such as the
COVID-19 pandemic, cryptocurrency or the
Russian invasion of Ukraine, to convince unwitting victims to hand over
confidential data, such as passwords, credit card information and login
credentials.
The report found that phishing attacks lure victims by posing as top brands or
promoting topical events. The top phishing themes in 2021 included categories
such as productivity tools, illegal streaming sites, shopping sites, social
media platforms, financial institutions, and logistical services.
Phishing attacks were also not evenly distributed across different industries.
Retail and wholesale businesses experienced an increase
of over 400% in phishing attempts — the most out of all tracked
industries. These businesses were followed by financial and government sectors,
with organizations in these industries seeing over 100% increases in attacks on
average. However, some industries experienced partial relief from phishing
attacks last year. Healthcare saw a notable drop of 59%, while the services
industry saw a decline of 33%.
securitymagazine.com
DHS Targets Cybersecurity Vulnerabilities
Hackers find 122 vulnerabilities — 27 deemed critical — during first round of
DHS bug bounty program
More
than 450 security researchers working through the Department of Homeland
Security’s “Hack the DHS” bug bounty program identified more than 122
vulnerabilities, 27 of which were deemed critical, according to a DHS
statement first obtained by CyberScoop.
The agency awarded $125,600 to participants in the program for finding and
identifying the vulnerabilities, the agency said in the statement. The
researchers, vetted by the agency before participating, were eligible to receive
between $500 and $5,000 for verified vulnerabilities, depending on the severity.
The DHS bug bounty program, launched in December 2021,
brought the agency up to speed with other agencies that already had bug
bounty programs, such as the Department of Defense and the Internal Revenue
Service, which both launched their programs in 2016. In January 2019 President
Donald Trump signed legislation requiring DHS to develop a test
bug bounty
program within six months.
DHS was, however, the first federal agency to expand its bug bounty program
to find and report
log4j
vulnerabilities across all public information system assets, the statement
said, “which allowed the Department to identify and close vulnerabilities not
surfaced through other means.” In December, DHS’s Cybersecurity and
Infrastructure Security Agency Director Jen Easterly called the log4j
vulnerability one of the most dire
she’d ever seen.
“Organizations of every size and across every sector, including federal
agencies like the Department of Homeland Security, must remain vigilant and take
steps to increase their cybersecurity,” DHS Secretary Alejandro Mayorkas said in
the statement.
The statement did not disclose the vulnerabilities that were found, nor did it
share any information about fixes for the bugs. Under original plans for the DHS
program, the agency would verify the flaws within 48 hours of being notified,
and fix them within 15 days — or, for more complex bugs, develop a plan to
address them.
cyberscoop.com
FBI Ransomware Warning
Ransomware Attacks on Agriculture Co-ops Could Upend Food Supply Chain
Ransomware groups are looking to strike
large agriculture cooperatives during strategic seasons, when they are most
vulnerable, according to law enforcement.
Ransomware operators are eyeing attacks on large networks of farmers, called
agriculture cooperatives, during make-or-break planting and harvest seasons,
when they are likely most desperate to pay, according to the Federal Bureau of
Investigation.
A new advisory details previous attempts by threat actors since 2021 to disrupt
agricultural co-op operations, including a Lockbit 2.0 attack on a critical
farming supplier, and a July 2021 breach of a business management software
company serving several agricultural cooperatives. Some of the attacks were
successful and resulted in a production slowdown, the FBI says.
Another successful attack
could
affect the entire food chain, the alert warns.
"Cyber actors may perceive cooperatives as lucrative targets with a willingness
to pay due to the time-sensitive role they play in agricultural production," the
alert says. "Although ransomware attacks against the entire farm-to-table
spectrum of the FA sector occur on a regular basis, the number of cyber
attacks against agricultural cooperatives during key seasons is notable."
darkreading.com
Another T-Mobile Breach
T-Mobile Breached Again; Lapsus$ Behind the Attack
Company Says No Sensitive Customer or Government Information Leaked
The U.S. telecom carrier T-Mobile has confirmed that the Lapsus$ ransomware
group has breached its internal network by compromising employee accounts,
according to multiple media reports. But, it says, hackers did not steal any
sensitive customer or government information during the incident.
Information security blogger
Brian Krebs recently reviewed a copy of the private chat messages between
members of the Lapsus$ cybercrime group before the arrest of its most
active members last month.
He reported that the chat messages show Lapsus$ breached T-Mobile several
times and stole source code for a range of company projects.
A spokesperson for T-Mobile told Krebs that its "monitoring tools detected a bad
actor using stolen credentials to access internal systems that house operational
tools software" but no sensitive customer or government information was
stolen.
The Washington-based telecommunications giant fell victim to another data
breach early this year that was linked to a SIM swapping attack that it said
affected "a very small number" of its 105 million customers (see:
T-Mobile: Some Customers Affected by SIM Swap Data Breach).
govinfosecurity.com
NCCoE Releases Preliminary Draft on 5G Cybersecurity
The
National Cybersecurity Center of Excellence (NCCoE) has released a new
preliminary draft publication, Special Publication (SP) 1800-33 Volume B,
5G Cybersecurity: Approach, Architecture, and Security Characteristics.
Commercial mobile network operators, potential private 5G network operators, and
organizations using and managing 5G-enabled technology will find SP 1800-33
Volume B of particular interest.
As 5G rolls out more widely, we must safeguard the technology from cyberattacks
as 5G development, deployment, and usage continuously evolves. The NCCoE is
addressing these challenges by collaborating with industry to design and
implement examples of practical solutions that operators and users of 5G
networks can use to mitigate 5G cybersecurity risks.
csrc.nist.gov
Cybersecurity in an evolving work environment |
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Repeat After Me Interviews are
intended to gain information, perspectives and additional context to an
investigation. Even if an interview results in confirmation of information
already known, it is the approach of this conversation that could render those
details unreliable. When reviewing a “confession” or disclosure of details by
the interviewee, we should be examining the sequence of events that occurred
throughout the context of the investigation. One of the simplest concepts (and
often overlooked) is to identify when specific details were introduced during an
investigation – and by whom.
Read more here |
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Fighting Online Counterfeits Across the Pond
UK Ramps Up Measures Against Fake Online Reviews
The UK is warning of tough new penalties for writing or hosting fake
reviews, including fines of up to 10 per cent of global turnover.
Sites hosting reviews will have to take reasonable steps to check they are
genuine, and businesses will be specifically prohibited from paying for fake
reviews. The Competition and Markets Authority (CMA) is to be given new
powers to enforce the rules by directly imposing financial penalties and
awarding compensation, rather than forcing complainants to go through the
courts.
The announcement also covers 'subscription traps', in which businesses
make it difficult to exit a contract. They will now be required to provide
clearer information to consumers before they enter a subscription contract, and
allow them to exit a contract in a straightforward, cost-effective and timely
way.
They must also issue a reminder to consumers that a free trial or low-cost
introductory offer is coming to an end, as well as a reminder before a contract
auto-renews onto a new term.
The move follows a CMA investigation launched last summer into Amazon and
Google. The CMA was concerned that the companies were doing too little to
detect misleading reviews or suspicious patterns of behavior, or to remove
them when found.
However, earlier this year, an investigation by consumer group Which? found that
fake reviews were still rife in the UK, with Facebook groups with
hundreds of thousands of members acting as 'review factories', offering refunds
for Amazon products in exchange for five-star reviews.
forbes.com
White House Drove the Amazon Union Push
Biden's NLRB was Essential to Unionining the Amazon Warehouse in Staten Island
The aggressive appointment of Jennifer Abruzzo shows how electoral
politics set the groundwork for mass organizing.
One
of Joe Biden’s most aggressive appointments as president was
naming Jennifer Abruzzo general counsel of the National Labor Relations
Board. With pushes to make unionizing significantly easier, she might be
the only person that
bothers the Wall Street Journal editorial board more than Federal Trade
Commission Chair Lina Khan.
In December, under pressure, Amazon
agreed to a critical settlement with the NLRB, in which they agreed to allow
workers to organize inside their facilities, just not on the shop floor.
“This settlement agreement provides a crucial commitment from Amazon to
millions of its workers across the United States that it will not interfere with
their right to act collectively to improve their workplace by forming a union or
taking other collective action,” said Abruzzo in a statement at the time.
President Donald Trump and the MAGA movement talks a big game about being
pro-worker, but when it came to their material and economic interests in the
form of unionizing, they were nowhere to be seen. Trump’s NLRB absolutely
would not have reached this settlement with Amazon.
theintercept.com
Amazon to let other online retailers offer Prime delivery service directly on
their sites
Why your USPS mail package delivery is about to get slower |
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$1 Million in Total Losses
DOJ: Essex County Man Convicted of Using Credit Cards Stolen from U.S. Mail to
Defraud Banks and Commit Identity Theft
An
Essex County, New Jersey, man was convicted today for his role in scheming with
at least one U.S. Postal Service (USPS) employee and others to steal credit
cards from the mail and then steal victims’ identities in order to use the
stolen cards to make hundreds of thousands of dollars of retail and online
purchases, Attorney for the United States Vikas Khanna announced.
Dashaun Brown, Jahad Salter, 29, and Hakir Brown, 28, engaged USPS employees,
including Khadijah Banks-Oneal, 31, to steal credit cards from the mail in
exchange for compensation. Once they obtained the stolen cards, Dashaun Brown
and his conspirators posed as the accountholders of the stolen credit cards when
calling the banks that issued the cards and used personal identifying
information belonging to the accountholders to activate the cards and to obtain
or change information about the stolen credit cards. They then used the stolen
credit cards to make purchases at retail stores in New Jersey and elsewhere,
resulting in attempted losses of over $1 million.
The charges of conspiracy to commit bank fraud and bank fraud are each
punishable by a statutory maximum sentence of 30 years in prison and a maximum
fine of $1 million. The charge of receipt and possession of stolen mail is
punishable by a statutory maximum sentence of five years in prison and a maximum
fine of $250,000. The aggravated identity theft charge carries a mandatory
penalty of two years in prison, which must run consecutively to any other prison
sentence imposed. Sentencing is scheduled for Sept. 6, 2022.
justice.gov
Santa Fe, NM: Suspected serial burglar tied to 18 crimes and $350,000 in thefts
Santa Fe police say they have tied a suspected serial burglar to at least 18
downtown burglaries involving an estimated $350,000 worth of stolen goods.
Officers most recently arrested Edgar Guzman, 25, April 10 after he was detained
by a security guard who accused of him of attempting to break into the Double
Take consignment shop on Guadalupe Street. The Santa Fe Police Department later
announced Guzman had been charged in six other break-ins, a problem that has
plagued downtown businesses in recent months. The department on Friday issued a
news release saying Guzman — who had been arrested and released at least two
times on burglary charges since mid-December — is now a suspect in 10 other
recent incidents and a total of 18 dating back to Dec. 20. A map of burglary
sites provided by the police department indicates Guzman is accused of stealing
goods worth as little as $30 from Magic Socks on Palace Avenue and as much
$238,000 from Momeni's Gallery on Old Santa Fe Trail near Alameda Street.
yahoo.com
Minneapolis, MN: Thieves steal $6K worth of tools from Ace
An Ace Hardware store in south Minneapolis was hit hard by a group of thieves in
the middle of the night on Friday. Store owners Elena Nelson and Sam Rosch feel
violated, after the thieves got away with $6,000 worth of power tools, leaving
behind a mess as well. "[The] door is completely destroyed, glass broken
everywhere, the store is a mess, things [were] thrown around," Rosch said.
fox9.com
Wilkes-Barre, PA: Woman arrested in theft worth $1,200 at JCPenney; additional
items stolen from Hollister, American Eagle, Aeropostale, Victoria’s Secret &
Spencer’s
Patchogue, NY: Man Wanted For Stealing $1,100 Worth Of Tools From Home Depot
Milford, CT: Man, Woman Accused Of Stealing $600 Worth Of Items From Milford
Market
West Point, MS: Police investigating theft of $500+ of merch at Love’s Truck
Stop
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Shootings & Deaths
Memphis, TN: Security guard killed outside Orange Mound club
A security guard is dead after an overnight shooting at a club in Orange Mound
Sunday. The shooting happened in the 2700 block of Park Avenue outside of a club
around 4:20 a.m. Family members said the victim was Vincent Lasane, Jr. and he
recently started the job. “All I know is he had done his job, was fixing to
leave and when he walked to come out the door to get his car, he was shot
instantly,” Lasane Jr.’s niece said. “It was shell casings everywhere, and he
wasn’t the only person that was shot but he was the only person that was
deceased on the scene.” One person has been detained.
wreg.com
Houston, TX: Man shot, killed after fight with Armed Security Guard outside west
Houston bar
An investigation is ongoing after a man was shot by an armed security guard
following a fight outside a west Houston bar early Sunday, Houston police say.
It happened at the 042 Lounge in the 13700 block of Westheimer Road near
Eldridge Parkway in the West Oaks area at around 2 a.m. According to police, the
man, who was a customer at the bar, started arguing with the security guard, who
appeared to be armed. It was unknown what prompted the argument. The customer
then went to his vehicle and grabbed a gun, police said. When he returned, that
was when the armed guard pulled out his gun and fired at the customer.
Paramedics were called to the scene and pronounced the customer dead. Police
believe the customer was possibly in his mid-40s.
click2houston.com
Harford County, MD: Deputies with Harford County Sheriff’s Office fatally shoot
man; incident might test investigation transparency law
Deputies with the Harford County Sheriff’s Office fatally shot a man in a
Forest Hill shopping center Saturday, the first deputy-involved shooting in
the county in several years. The incident might be an early test for a new
Maryland law meant to increase the transparency of investigations into
police-involved deaths. A spokeswoman for the Maryland attorney general’s office
said the sheriff’s office was refusing to allow Maryland State Police
investigators to collect evidence in the case. “This has not happened before,”
said Raquel Coombs, a spokeswoman for the office of Maryland Attorney General
Brian Frosh, a Democrat.
The shooting happened around 4 p.m. Saturday at the Bel Air North Village
shopping center. Police tape blocked off the Chopstix restaurant and a
neighboring martial arts studio later that evening. At a media briefing across
the street, Harford County Sheriff Jeff Gahler, a Republican, told reporters
that deputies from Harford County’s Northern Precinct had been dispatched at
2:44 p.m. in reference to a “reportedly suicidal subject” who was believed to be
armed with a long gun.
After searching for an hour and speaking with the subject, an adult man, on the
phone, Gahler said they located him inside the shopping center behind the
Forest Hill CVS. Deputies fired their guns at the man, who was taken to a
local hospital and died. “This remains a very active initial investigation,”
Gahler said, adding that he expected the police presence to continue in the area
into Saturday evening. Gahler said two deputies, whom he did not name, have been
placed on routine administrative leave pending an investigation into the
incident. Neither were injured in the shooting.
baltimoresun.com
Medford, OR: Police link rival group altercation to shooting outside Rogue
Valley Mall, victim expected to survive
Medford Police Department shared new information Sunday, regarding what possibly
led up to the shooting outside of the Rogue Valley Mall late Saturday night.
Police were first called to the east section of the parking lot shortly before
10:30 p.m. Multiple vehicles were seen leaving the scene before officers
arrived, and at least one person was suffering from multiple gunshot wounds. The
victim is currently being treated and is expected to survive. MPD said
detectives worked throughout the night on the case, and learned that a rival
group of mostly juveniles were in a physical fight. The fight then escalated to
several shots being fired according to police. With a carnival being held feet
away from the scene.. detectives highlighted the chaotic situation as many
adults and kids were running away.
kobi5.com
Goshen, IN: Update: Man shot outside Goshen 7-Eleven on Saturday has died
San Bernardino, CA: 1 killed, 4 others wounded in shooting at bar
Savannah, GA: One killed, one wounded Sunday morning outside of C-Store
Harris County, TX: Man shot, killed after argument at north Harris Co. car wash
Yonkers, NY: Video shows Yonkers cop shot at point-blank range inside bodega
Oakland, CA: Employee shot during break-in at Oakland marijuana dispensary
Robberies,
Incidents & Thefts
Oklahoma City, OK: Walmart Employee Stabs Fellow Employee At Store
Oklahoma
City police said a Walmart employee stabbed another employee during a
confrontation Sunday morning. The stabbing happened at a Walmart store just
after 8 a.m. along the Interstate 240 Service Road near Santa Fe Avenue.
Authorities said one of the employees stabbed the other in the back. The victim
was transported to a local hospital with non-life threatening injuries. The
other employee was not arrested because, at this time, police are investigating
whether or not the stabbing was done in self-defense.
news9.com
Seattle, WA: Suspects break into dispensary with front-end loader
King
County deputies are investigating a pot shop robbery involving a front-end
loader. The sheriff’s office says around 6 a.m. Saturday, three suspects crashed
a front-end loader into Clutch Cannabis in South Seattle. They went in and
reportedly stole $100 in cash and $1,000 in cannabis products, then ditched the
front-end loader and ran.
q13fox.com
Oakland, CA: Man Pleads Guilty To Series Of 22 Small Business Robberies
Philadelphia, PA: Stolen car filled with teens crashes into T-Mobile store, 11
employees and 5 customers inside at the time; two employees were injured
Bennington, VT: Facing 83 years in prison for less than $2K; 3 Strikes
Amsterdam Mayor honors survivors of Apple Store hostage standoff
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AT&T – Albuquerque, NM
– Armed Robbery
●
Bakery – Sabre
Springs, CA – Burglary
●
C-Store – Billings, MT
– Robbery
●
C-Store – Colorado
Springs, CO – Robbery
●
Clothing – Los
Angeles, Ca – Armed Robbery
●
Family Dollar – Macon,
GA – Armed Robbery
●
Gas Station –
Allegheny County, PA – Burglary
●
Gas Station –
Milwaukee, WI – Armed Robbery
●
Jewelry - Commerce, CA – Robbery
●
Jewelry – Clovis, CA – Robbery
●
Jewelry – Norfolk, VA – Robbery
●
Laundry – Allegheny
County, PA - Burglary
●
Marijuana – Seattle,
WA – Burglary
●
Marijuana – Oakland,
CA – Armed Robbery
●
Pet – Yucaipa, CA –
Robbery
●
Restaurant – Macon, GA
– Armed Robbery
●
Restaurant - Foster
City, CA – Armed Robbery
●
Restaurant - Foster
City, CA – Armed Robbery
●
Thrift – Longmont, TX
- Burglary
Daily Totals:
• 14 robberies
• 5 burglaries
• 1 shooting
• 0 killed |
Click to enlarge map
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None to report.
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Featured Job Spotlights
Help Your Colleagues By Referring the Best
Refer the Best & Build the Best
Director Loss Prevention
Multiple
Locations - posted
April 25
The Director, Loss Prevention - Store Operations is responsible for leading and
inspiring a team of Regional Loss Prevention Managers and Area Loss Prevention
Managers and coordinating Loss Prevention efforts for the largest beauty
retailer in the United States...
Regional LP Manager
San Francisco Bay Area, CA
- posted
April 25
The Regional Loss Prevention Manager (RLPM) leads a team of 3-7 field based
multi-unit Area Loss Prevention Managers (ALPMs); coordinates shrink improvement
and asset protection programs for a Region of approximately 8- 16 Districts
which includes approximately 100- 190 Ulta Beauty Stores...
Loss Prevention Supply Chain Manager
Fresno, CA - posted
April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and
profit protection activities for an assigned distribution center (DC), its
in-bound and outbound shipping networks and its third party pooling centers...
LP Manager Supply Chain FFC
Romeoville, IL - posted
April 25
The LP Manager, Supply Chain - FFC (SCLPM) drives shrink improvement and profit
protection activities for an assigned fast fulfillment center (FFC), and its
in-bound and outbound shipping networks. The SCLPM is responsible for assessing
the shrink and safety posture of the fast fulfillment center...
Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
April 22
Responsible for the protection of company assets and mitigation of risk.
Effectively communicates, trains, implements, and monitors all aspects of Asset
Protection programs in assigned markets. These programs include Tier Shrink
Reduction Strategy, training and awareness, store audits, investigative
initiatives, profit protection, health and safety and budgetary compliance...
Regional LP Manager
Pacific Northwest - posted
April 22
Minimize losses to the business, improve profitability and provide dedicated
support to the field and all field personnel, focusing on external theft,
internal theft, systems and administrating training and P&P compliance,
stocktaking processing and analysis...
Regional Loss Prevention Auditor
Portland, OR Area / Northwest - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
operational audits and facilitating training meetings in our clients’ locations.
The audit examines operational controls, loss prevention best practices, and
customer service-related opportunities...
Business Manager
Dallas/Fort Worth Area, TX
- posted
April 6
Sapphire Risk Advisory Group is seeking a Business Manager to work in the
company’s Dallas-area office in a W2 position and will closely partner with
other members of the team to manage projects and communicate with contractors,
vendors, and clients...
Security Investigator 2
Harrisburg, PA - posted
March 31
Responsible for performing investigations of alleged criminal or other activity
that has or may have a negative impact on the Company. This includes employee or
non-employee criminal activity as it relates to the Company as well as activity
that violates company policy...
Wegmans AP & Security Job Openings in NY
Multiple Locations - posted March 29
●
Asset Protection Coordinator (West Seneca, NY)
●
Asset Protection Coordinator (Liverpool, NY)
●
Corporate Security Officer - EMT (Rochester, NY)
Assoc. Manager. Asset Protection
Plano, TX - posted
March 10
This role’s primary focus will be to serve as the lead for Executive Protection,
Major Events Security, and assist with Travel Security programs worldwide. In
addition, this position will play a primary role in executing safety, security,
and loss prevention programs and policies for all corporate-owned locations...
Area Loss Prevention Manager
Virginia & Maryland - posted
March 9
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
Loss Prevention Security Investigator
San Bernardino, CA - posted
March 9
Protecting of Company property against theft. Detection, apprehension, detention
and/or arrest of shoplifters. Internal investigations and investigations of
crimes against the Company. Detect and apprehend shoplifters. Conduct internal
theft, ORC and Corporate investigations. Prepare thorough and concise
investigative reports...
Regional Loss Prevention Manager
Sugar Land,
TX - posted
March 7
The position will be responsible for: -Internal theft investigations -External
theft investigations -Major cash shortage investigations -Fraudulent transaction
investigations -Missing inventory investigations -Reviewing stores for physical
security improvements -Liaison with local Police Depts. and make court
appearances...
Corporate Risk Manager
New Orleans, LA, Memphis,
TN, or Jackson, MS
- March 9
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries...
Loss Prevention Supervisor
West Jefferson, OH - posted
March 7
Provides leadership to the LP staff which includes but not limited to
performance development, direction on daily duties, and meeting department
goals. Supervises Loss Prevention programs and process in the Distribution
Center (DC) and partners with DC Management team to ensure physical security,
product, equipment and employees meet LP requirements...
Retail Asset Protection Associate
Medford, MA; Brockton, MA;
Waterbury, CT;
East Springfield, MA - posted
March 7
The Asset Protection Greeter role is responsible for greeting all customers as
they enter the store, ensuring that customers see the Company’s commitment to
provide a safe and secure shopping environment, as well as deterring theft,
shoplifting, or other dishonest activities...
Loss Prevention Specialists (Store Detective)
Boston, MA - posted
March 7
Detect and respond to external theft and fraud by working undercover within the
store(s) you are assigned to. Working as a team with store management and
associates in combating loss in the store(s). Developing and analyzing external
theft trends, utilizing information in company reports and information gathered
from store management and associates...
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The thrill of the chase intoxicates us all in the beginning and keeps most of us
here for a life time. But ultimately it can also hold us back because it
legitimizes our separateness and virtually eliminates the need to evolve with
the retail business. Recognizing it and forcing yourself to learn beyond your
specialty and embracing the relationships around you will poll vault your career
and help you stand out even more.
Just a Thought, Gus
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