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Joe Davis, CPP, CFI, LPC named Director, Asset Protection & Safety for Sportsman's Warehouse

Before being named Director, Asset Protection & Safety for Sportsman's Warehouse, Joe spent nearly eight years with Walmart as Senior Director, Asset Protection. Prior to that, he spent nearly six years with T-Mobile as Director, LP Operations & Major Investigations and Senior Manager, Retail LP. Earlier in his career, he held LP roles with Wren Solutions and Garden Ridge. Congratulations, Joe!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







RLPSA Day 1 Recap

RLPSA's Annual Conference Day One
is a Wrap in Denver!

RLPSA's Annual Conference kicked off April 10 in downtown Denver with a brand new Franchise Focus day that was PACKED with new franchisee attendees. The conference officially started Monday morning with the MOST restaurant attendees ever and more restaurant companies represented than ever before!

Attendees were treated to adventurer John Beede who's summitted the highest peak in every continent followed by a fireside chat with Chief Accounting Officer Kathy Lockhart and COO Brad West of Noodles & Company. The day got even better with a packed set of breakouts and networking on the exhibit floor - including puppies!!

Check it out in this Day One Wrap Up here


LPF Announces New Advisory Council Members

LPF adds new members to the Loss Prevention Foundation Advisory Council (LPFAC)

The Loss Prevention Foundation (LPF) is pleased to announce the newest members of the Loss Prevention Foundation Advisory Council (LPFAC), Hedgie Bartol, LPC and Jonathon Burris, LPC.

"I am honored and humbled to be chosen to serve on the LPF Advisory Council," said Hedgie Bartol, LPC or Auror. "Having been a supporter of the LPF since its inception, I am looking forward to being a part of its continued growth and the professional development of LP/AP professionals."

Jonathon Burris, LPC stated, "I'm very excited to be joining the LPF Advisory Council and its wealth of talented and passionate professionals. During my 20+ year career, my vision has always been to be an advocate for the Loss Prevention/Asset Protection industry and I look forward to continuing that vision with the LPFAC".

Read more here

TMATraining.org Introduces New Online Education Offerings - Adding More Than 75 Hours of CEU courses

The Monitoring Association (TMA) has greatly expanded its online library of education and training courses offered on its Learning Management System (LMS) at TMATraining.org. More than 75 hours of course work have been added as a result of a formal collaboration with SecurityCEU.com. Topics vary widely and include customer service; sales; access control; IP video; IP networking; perimeter security detection; troubleshooting; writing effective incident reports; wireless technologies; cyber and cloud security; effective communication; alarm science; project management; and more.

Read more here

The U.S. Crime Surge
The Retail Impact

ORC's Perfect Storm
NRF: Meeting the challenge of organized retail crime

The retail industry is responding with innovation and collaboration

NRF surveys show that organized retail theft has been a growing problem over the past five years. The brazen, targeted and coordinated activity occurs in communities across the United States.

How did we get here?

Several states have worked to keep non-violent criminals, or those with minor misdemeanor offenses, out of the U.S. criminal justice system. Diversion programs and other job and economic development programs encourage these individuals to become productive members of society.

States have also changed laws regarding the amount of bail assessed to minor offenses, increased felony theft thresholds and worked to remove non-violent offenders from the prison system in the hopes they do not become "career criminals" or fall into a life of more violent crime. The result is that criminals can recruit people to steal inexpensive items in great quantities with no fear of retribution or prosecution.

COVID-19's impact

Unfortunately, pandemic-era retail innovations also attracted enterprising criminals looking to exploit gaps in security and take advantage of opportunities to quickly resell merchandise online, on street corners, in black markets and even back to the retail supply chains and stores they stole from. A perfect storm for organized retail crime emerged - and the results of that storm are being captured on mobile devices and shared via social media and news stories across the country.


The costs for security budgets for retailers have grown significantly in recent years - partly due to these retail crimes. Retailers continue to revisit their policies and shift strategies to fight and prevent ORC-related incidents. NRF supports their efforts through advocacy and opportunities to convene the retail industry's leading professionals in loss prevention, asset protection and cybersecurity. nrf.com

Walgreens Crime-Fighting Partnership with ALTO
Walgreens expands partnership with Alto US to reduce crime

Walgreens is focusing on crime prevention as it looks to reduce theft in its stores.

The pharmacy retailer said it is expanding its effort to address theft and organized retail crime across more than 2,200 stores nationwide in partnership with Alto US, a provider of loss prevention and tech-enabled security services. The Alto solution has been used across approximately 500 Walgreens stores since 2019.

In the stores where Walgreens has partnered with Alto, theft has been cut by nearly 30%, according to Todd Lyle, VP of asset protection solutions at Walgreens.

The solution puts Alto's "customer success specialists" in Walgreens stores to foster collaboration between team members, law enforcement, prosecutors and community members. The effort is not only aimed at preventing crime, but also helping to identify and assist in the prosecution of crime suspects.

"Retail crime is one of the top challenges facing retailers today," said Lyle. "Alto shares our commitment to provide a safe environment for our patients, customers, and team members. Our expanded partnership with Alto compliments our asset protection and operations teams while directly supporting 2,250 stores and communities we are honored to serve."

Walgreens noted that retail crime has evolved beyond shoplifting and petty theft to the sale of stolen and counterfeit goods online, with unregulated, online marketplaces and third-party sellers giving criminals additional means to sell stolen and legitimate goods. On Walgreens' earnings call in January, CFO James Kehoe said that organized crime has helped to increase shrink 40% to 50% "over the last two years."

The company is advocating for the passing of the Integrity, Notification, and Fairness in Online Retail Marketplaces (INFORM) for Consumers Act, which would require online marketplaces to collect and verify third-party sellers' government ID, tax ID, bank account information and contact information, and require high-volume sellers to disclose that contact information to consumers. chainstoreage.com

More States Take Action Amid ORC Surge
Ohio fights retail theft by regulating sales on on-line marketplaces like Facebook

Ohio became the third state - after Arkansas and Colorado - to regulate sales on such sites such as Amazon, Ebay and Facebook Marketplace.

States are doing something that Congress has yet to accomplish - make it harder for criminals to sell stolen items online. On Wednesday, Ohio became the third state - after Arkansas and Colorado - to regulate sales on such sites such as Amazon, Ebay and Facebook Marketplace, according to the Retail Industry Leaders Association.

The new laws require "high-volume" sellers, people who sell at least $5,000 worth of items within two years, to share their banking and identification information with sites in order to keep professional thieves from making a fast dollar.

Ohio's new law comes nearly four months after NBC News embedded with local police in Perrysburg Township, south of Toledo, as undercover detectives busted organized theft rings who hawk stolen new-in-box power tools on Facebook Marketplace.

Both chambers of Ohio's legislature passed Ghanbari's bill unanimously in March, and the governor signed it on Wednesday. It becomes effective July 6.

A spokesperson for Amazon, wouldn't comment on Ohio's new law and said the company still supports the House version of the INFORM ACT. "It would prevent an unworkable patchwork of state-level regulations," the spokesperson said.

Illinois, Michigan, New York and several other states are now considering laws similar to what Arkansas, Colorado and Ohio have passed.

Meanwhile, Congress has not yet finalized its version, the INFORM Consumers Act, which has both House and Senate drafts. Tech giants such as Amazon and Ebay support the House version, passed in February, which would require sellers who earn more than $20,000 in online sales to disclose their banking information. nbcnews.com

   RELATED: Ghanbari's bill to combat organized retail crime signed into law

Theft is Crushing NYC Businesses
Op-Ed: New York City's retail theft spree, seen up close
Small businesses across all five boroughs are being pummeled by retail theft, and it's putting us, as well as our employees and customers, in considerable danger. We need to address this spike in crime before more New York businesses are forced to close.

The numbers tell part of the story. The NYPD reports that grand larceny is up 56% year to date across the city. Burglary is up 30.8%. Petty larceny, 38%.

However, New Yorkers must also understand what this feels like from the perspective of someone who operates a small business. I opened the doors of my first boutique in 1989. Working in retail for three decades, theft has become something that I'm unfortunately all too familiar with. However, the times have certainly changed. Retail theft has become more brazen, violent and organized.

Like many other retailers across the city, I am grappling with unpaid rent and having to hire additional staff just to combat the crime. For a small business owner such as myself, these prices are debilitating. Although my business may be better off than others, hiring security guards is still off the table.

Businesses across the city and of all different industries are being targeted. According to the NYPD, we haven't seen a crime wave like this since 1995. Just from January through September, there were more than 26,000 complaints for shoplifting - 6,000 more than the previous year. No wonder businesses are being forced to keep their products under lock and key, something that Al Sharpton can attest to firsthand.

In Washington, Congress is considering the INFORM Consumers Act. It aims to curb retail theft by requiring e-commerce platforms to vet their third-party sellers and prevent thieves from selling stolen products online. The criminals who rob my stores are no longer turning only to the streets to sell my clothing - they're likely ending up on sites like Amazon and Facebook Marketplace.

And right here in New York State, lawmakers are considering legislation that would establish a retail crime task force. To stop these criminals, law enforcement officials and retailers must work hand in hand. I hope that Albany sees the merits of this measure and passes it this year. nydailynews.com

Cracking Down on 'Ghost Guns'
Biden announces measures to crack down on 'ghost guns'

The White House said there had been a tenfold increase in reports of 'unserialized, privately made firearms' since 2016

Joe Biden has announced an attempt to crack down on "ghost guns", kits which can be bought without a background check, from which a working gun can quickly be made, and which have been used in an escalating number of shootings.

In a release, the White House said 20,000 "unserialized, privately made firearms" were reported to the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) in 2021, a tenfold increase on 2016.

Ghost guns are an increasing problem for US law enforcement. The critical component in building an untraceable gun is the lower receiver, a part typically made of metal or polymer. An unfinished receiver - sometimes referred to as an "80% receiver" - can be legally bought online with no serial numbers or other markings and no license required.

On Monday, the administration also released an executive action to regulate "split receiver" firearms with serial numbers and background checks and to require gun sellers to maintain sales records more than 20 years old. theguardian.com

NYC Subway Station Attack - The City's Violence Epidemic Continues
At least 16 injured in Brooklyn subway shooting, undetonated devices found
At least 16 people were injured, including eight who were shot, when a suspect set off a smoke grenade and unleashed gunfire on a Brooklyn subway train during Tuesday morning rush hour, the NYPD and law enforcement sources told The Post.

The gunman - possibly disguised as an MTA construction worker and wearing a gas mask - launched his bloody assault around 8:30 a.m. on a Manhattan-bound N train at the 36th Street station in Sunset Park, where authorities later discovered several undetonated devices, FDNY and police said.

The suspect is believed to have set off the smoke grenade moments before firing off a barrage of bullets, police sources told The Post. Cops and sources said at least five people were shot in the third car of the train and others were injured by smoke inhalation. A pregnant woman was among those hospitalized, sources said. nypost.com

In Case You Missed it: Lawmakers pass bill to combat the rise in ORC in Illinois
The legislation closes gaps in current Illinois law that criminals exploit and provides law enforcement with more tools to address ORC. Reported in the D&D Daily's ORC column here.



COVID Update

565.9M Vaccinations Given

US: 82.1M Cases - 1M Dead - 79.9M Recovered
Worldwide: 500.1M Cases - 6.2M Dead - 450.2M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 354   Law Enforcement Officer Deaths: 753
*Red indicates change in total deaths

Nationwide COVID Spike Fueled by Northeast
COVID-19 cases rising in Northeast, partly fueled by BA.2, experts say
As COVID-19 cases continue to tick up in the United States, the Northeast appears to be fueling the increase. Four of the five states with the highest seven-day case rates per 100,000 are in the Northeast. In the 10 states with the highest seven-day rates, seven are Northeastern, according to data from the Centers for Disease Control and Prevention.

Rhode Island currently has the highest seven-day case rate at 172.4 cases per 100,000 people. This is nearly three times higher than the national rate of 59.4 cases per 100,000 people. Other Northeastern states seeing increases include Vermont, New York, New Jersey, Maine and Connecticut. In particular, New York and New Jersey have seen their average daily cases increase by 64%, the CDC data shows. abcnews.go.com

Looking Back on COVID Business & School Lockdowns
California, New York handled COVID-19 lockdowns the worst, Florida among the best, a new study shows
A new study has graded states by how well they handled the coronavirus pandemic and its subsequent restrictions and lockdowns, showing a stark contrast between liberal and conservative states.

The Committee To Unleash Prosperity study compared state performance on metrics including the economy, education, and mortality from the virus, and examined how states and their respective governments handled the pandemic response.

"Shutting down their economies and schools was by far the biggest mistake governors and state officials made during COVID, particularly in blue states," Steve Moore, co-founder of the Committee to Unleash Prosperity, told Fox News Digital. "We hope the results of this study will persuade governors not to close schools and businesses the next time we have a new virus variant."

New York, California, New Jersey and Illinois were among the worst in dealing with the coronavirus, performing "poorly on every measure," the report said.

These states "had high age-adjusted death rates; they had high unemployment and significant GDP losses, and they kept their schools shut down much longer than almost all other states," the report added.

States like Utah, Nebraska, Vermont, Montana, South Dakota and Florida received the highest scores in the study, first through sixth, respectively. news.yahoo.com

The Return of the Indoor Mask Mandate in Philly
Philly will require masks in indoor public spaces again as COVID-19 cases rise

The new mask mandate will begin on April 18 to give Philly businesses time to adjust.

By resuming the indoor mask mandate, city officials hope to stave off another surge in hospitalizations and deaths that could accompany the current case increase that appears to be caused by the BA.2 omicron subvariant.

"We don't know if the BA.2 variant in Philadelphia will have the kind of impact on hospitalizations and deaths that we saw with the original omicron variant this winter," Bettigole said. "I suspect that this wave will be smaller than the one we saw in January."

"This is our chance to get ahead of the pandemic, to put our masks on until we have more information on the severity of this variant." inquirer.com

White House may extend mask mandate for planes and public transit, Covid czar says


Keeping Your Safety Program Up to Date
How Effective Is Your Workplace Safety Program?

Learn how to transform your safety culture from contentment to involvement.

While it is essential to have a safety program, it's critical to transform culture from contentment to involvement. Several factors influence the need for manufacturing organizations to incorporate a safety program within their facilities. Regulations are viewed as primary by many individuals with a mindset of contentment. Individuals that exhibit an involvement mindset understand the impact safety has on the well-being of the workforce.

Requirement: It's The Law

Workforce safety is mandatory within all organizations. In 1970 the U.S. Congress created the Occupational Safety and Health Administration (OSHA). OSHA is responsible for making certain that safe and healthy working conditions exist in all industries. Accomplishment is achieved by setting standards and ensuring compliance. Government regulations guarantee organizations continue to focus on the reduction and elimination of workplace injuries.

Financial Impact

Another primary factor driving organizations to continue to seek a reduction in injuries is cost. A safety incident incurs a cost of medical care as well as in productivity and the mental health of individuals. Each incident generates a direct financial impact on an organization. After seeing a colleague's injury in the workplace, the mental state of employees can last throughout their careers and contribute indirectly to significant cost implications to the organization.

Consistent From Year to Year - Characterization of Workplace Injuries - Severity of Risk - Workplace Structure - Employee Education - Shifting to Involvement ehstoday.com

Retailers Make List of 2022's Best Companies
Wegmans Is Among This Year's 100 Best Companies to Work For
Fortune is marking the 25th anniversary of its "100 Best Companies to Work For" list, and Wegmans Food Markets Inc., which has been included each year since its inception, has taken the No. 3 spot for 2022.

The list is compiled based on surveys from more than 4.5 million U.S. employees. Topics covered included trust, respect, fairness and camaraderie, and the ranking took into account experiences of employees across all demographics.

Wegmans ranked as a Best Workplace for Working Parents, Millennials and Women in 2021 and topped the list of Best Workplaces in Retail.

Other retailers included on this year's Best Companies to Work For list are Target Corp. at No. 12, Publix Super Markets at No. 92 and Nugget Market Inc. at No. 95. Publix has also been included on the list each year for the past 25 years. progressivegrocer.com

Kmart's Slow, Steady Decline
Once a retail giant, Kmart down to three U.S. stores after NJ closing
Once the Kmart in Avenel, New Jersey shutters, the number of Kmart stores in the U.S. - once well over 2,000 - will be down to three last holdouts, according to multiple reports, in a retail world now dominated by Walmart, Target and Amazon.

Kmart's decline has been slow but steady, brought about by years of falling sales, changes in shopping habits and the looming shadow of Walmart, which coincidentally began its life within months of Kmart's founding in 1962.

Struggling to compete with Walmart's low prices and Target's trendier offerings, Kmart filed for Chapter 11 bankruptcy protection in early 2002 - becoming the largest U.S. retailer to take that step - and announced it would close more than 250 stores.

Kmarts continue to operate in Westwood, New Jersey; Bridgehampton, on New York's Long Island, and Miami. fox10phoenix.com

Retail Rations
Stores Ration Sales Of Baby Formula With Nearly 30% Of Popular Brands Sold Out
A baby formula shortage in many parts of the U.S. is forcing retailers to ration their supplies. Walgreens is limiting shoppers to three infant and toddler formula products per transaction.

A recent review of supplies at 11,000 stores indicates that nearly 30-percent of popular baby formula brands may be sold out. Cities like San Antonio and Minneapolis are reporting out of stock rates for certain formulas even higher than that, well above 50-percent.

Part of the problem stems from an Abbott Nutrition recall in mid-February for select lots of Similac and other formulas made in Sturgis, Michigan. Manufacturers are ramping up production to make up the difference, but admit it may take weeks for them to catch up. erienewsnow.com

Rising gas prices push inflation to 40+ year high
Inflation in March rose 8.5 percent, the fastest pace since 1981. Gasoline prices, which jumped 18.3 percent in March, were the prime culprit. Fuel prices have risen since Russia launched its unprovoked attack on neighboring Ukraine. usatoday.com

FTC sues Walmart after claiming that it deceptively advertised some of its products

Vitamin Shoppe owner makes bid for Kohl's

Lowe's Chief Financial Officer Dave Denton to exit May 2

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Webinar Coming Tomorrow!


Putting the brakes on ORC with Purchek

Wednesday, April 13, 2022 - 1:00 p.m. EST

Join the Loss Prevention Foundation as Gatekeeper Systems shares their Pushout Prevention solution Purchek®. In this 1-hour partner showcase, you will learn how this solution will prevent cart-based theft events, increase customer and employee safety while providing a high level of visibility and analysis to evolving theft behavior at your doors.

No confrontation is necessary with Purchek, ensuring your shoppers have a positive shopping experience. With offices throughout North America, Europe, and Australia, Gatekeeper serves a growing customer base of both regional and global blue-chip retailers. Headquartered in Foothill Ranch, CA, Gatekeeper's products and services offer an attractive value proposition to retailers, with a typical payback period of twelve months or less.

At the end of the session, Gatekeeper Systems will also give away 5 free LPC Course Scholarships to random webinar attendees! Winners will be notified the day following the Webinar via email.

This webinar is presented by the Loss Prevention Foundation in partnership with Gatekeeper Systems and qualifies for 1 continuing education unit (CEU) towards your LPC recertification or CFI recertification.






The Tech-Cybersecurity Jobs Boom
Blue-Collar Workers Make the Leap to Tech Jobs, No College Degree Necessary
As the labor market reorders, more Americans are making the leap from blue-collar jobs and hourly work to "new collar" roles that often involve tech skills and come with better pay and schedules.

Tech job postings have boomed over the past two years as work, shopping and other aspects of daily life have gone more digital. At the same time, millions of Americans quit their jobs, with some sitting on the sidelines and others finding new ones with higher salaries. Companies have struggled to hire all the talent they need, so many have dropped prequalifications like prior work experience or a four-year college degree.

Those pandemic shifts kicked in as broader macroeconomic forces were already creating new job-market opportunities and pressures. The percentage of retirees in the U.S. population has climbed sharply over the past decade and ticked even higher in the Covid-19 era, with millions of baby boomers leaving the workforce. Declining immigration has added to shortages, particularly in tech, healthcare and other fields that depend heavily on foreign-born employees. Thousands of businesses are in the thick of a digital revolution that is requiring them to fill new roles and adapt existing ones to integrate more data and automation.

Many employers from International Business Machines Corp. to CVS Health Corp. now say they are happy to help relatively inexperienced new hires get trained up in coding, cybersecurity and healthcare technology to fill positions. The workers who made the "new collar" switch skews about 67% male and 77% between age 25 and 44, according to the Oliver Wyman poll. Sixty-seven percent live in cities and 70% describe themselves as optimistic about their career prospects.

Many said they made the pivot because the pandemic made them realize they value flexibility over when and where they work. Although fewer of them said getting paid more was a priority, most new-collar workers find that their compensation has grown.

While the new job-market dynamics have left employers scrambling to find enough low-wage employees, they are helping many longtime retail staff, restaurant servers, forklift drivers and other laborers move into careers with better pay and less risk of being automated away one day. wsj.com

How Far Can the Feds Go to Disrupt Cybercriminals?
DOJ's Sandworm operation raises questions about how far feds can go to disarm botnets
The notion that citizens are protected from unreasonable search and seizure is a bedrock legal principle: A court must issue a search warrant before police can enter a private home and ransack it looking for evidence.

AdvertisementIn what former prosecutors and legal experts call a landmark operation, the Department of Justice has now tested that principle to disrupt a Russian botnet that was spreading malware on a far-flung network of computers. Using so-called remote access techniques, law enforcement effectively broke into infected devices from afar to destroy what the U.S. government calls the "Cyclops Blink" botnet - and did so without the owners' permission.

While the search warrant publicized by DOJ makes clear that this access did not allow the FBI to "search, view, or retrieve a victim device owner's content or data," legal experts say the case does raise questions about how far the government's power should extend under a federal criminal procedure provision known as Rule 41.

The Kremlin-backed hackers responsible for the botnet - a group known to cybersecurity researchers as Sandworm - exploited a vulnerability in WatchGuard Technologies firewall devices to install malware on a network of compromised devices. By leveraging physical access to a subset of infected devices, the FBI said it was able to reverse engineer its way into accessing all of the botnet's command and control devices.

The government's use of a search warrant to gain such remote access to individual computers without notice to the owners relied on a 2016 amendment to Rule 41, a federal rule of criminal procedure. The culmination of a three-year deliberation process which included written comments and public testimony before the federal judiciary's Advisory Committee on the Federal Rules of Criminal Procedure - a committee which includes judges, law professors, and attorneys in private practice - the 2016 amendment was ultimately adopted by the Supreme Court and approved by Congress.

While the amended rule has been used previously, legal experts say this case appears to be the most sweeping and high-profile application of the rule to date and is a notable example of federal prosecutors using it not just to investigate criminal activity but to disrupt it. cyberscoop.com

401 Zoom Vulnerabilities Uncovered
Zoom's Bug Bounty Programs Soar to $1.8M

Like other software-reliant firms, the company raised its rewards to spur additional scrutiny by security researchers.

Cloud communications firm Zoom paid out more than $1.8 million in bug bounties in 2021, quadruple the previous year, as the company ramped up its programs for supporting independent vulnerability research into its platform.

The company rewarded 92 researchers with bounties for finding a total of 401 vulnerabilities during the year, about 5% of which were critical issues, says Roy Davis, lead security engineer at Zoom. The company made significant changes to streamline its vulnerability disclosure process, focusing its effort on being more responsive to researchers and bug reports and creating a public Vulnerability Disclosure Program (VDP) to augment its private, invite-only program.

Bug bounty programs have taken off over the last few years. Last year, crowd-source vulnerability research firm Bugcrowd saw the number of security issues disclosed through bug bounty programs jump by a half, while program-management firm HackerOne saw a 34% increase in programs and a 21% increase in reported vulnerabilities, according to reports from those firms. darkreading.com

Security Nihilism Is Putting Your Company - and Its Employees - at Risk
Some enterprise security tactics can backfire, pitting IT and security teams against the employees they're trying to protect.

Windows Autopatch: Managed enterprise patching for Windows and Office







Amazon's Multi-Billion Dollar Return Problem
How Amazon plans to fix its massive returns problem
Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet.

A National Retail Federation survey found a record $761 billion of merchandise was returned to retailers in 2021. That amount surpasses what the U.S. spent on national defense in 2021, which was $741 billion.

Amazon wouldn't share its overall returns numbers, but in 2021, the National Retail Federation estimates 16.6% of all merchandise sold during the holiday season was returned, up more than 56% from the year before. For online purchases, the average rate of return was even higher, at nearly 21%, up from 18% in 2020. With $469 billion of net sales revenue last year, Amazon's returns numbers are likely staggering.

Amazon has told CNBC it sends no items to landfills but relies on "energy recovery" as a last resort.

"Energy recovery means you burn something to produce heat, to produce energy. And you rationalize the disposal of goods as a conversion from one form of matter to another," Cohen said. "To the degree they're doing that I don't think they fully reveal."

Amazon has said it is "working towards a goal of zero product disposal," although it wouldn't set a target date for reaching that goal. "We encourage a second life on all of the products that we receive back," said Cherris Armour, Amazon's head of North American returns in an exclusive interview with CNBC.

"And that comes in the form of selling the majority of the items that we do receive. They are resold as new and used, or they go back to the seller or supplier, or we donate them," Armour said. cnbc.com

The cost of e-commerce returns for retailers
If you deal in e-commerce, returns likely place some strain on your operations. According to RSR Research retail analyst Paula Rosenblum, retailers lose a third of their revenue to returns. Outside of the financial toll, there's also a question of space.

Warehouses in the UK are already being pushed to capacity. Adding piles of technically pre-owned stock, which in most cases need additional legwork to be sold again, is adding a huge burden to the shoulders of many businesses.

Fashion retailers in particular have it hard. With many people now swapping the 'privacy' of a thin sheet of material on a busy shop floor for the safety of their own home, people simply can't try on clothes before they buy them online. Inconsistent sizing (a woman may be a size 8 in one brand and a size 10 in another) is one of many factors that mean 19% of consumers buy multiple variants of the same item, so they can just return the one that doesn't fit.

No matter what industry you operate in, poor returns can massively affect your reputation, too. packagingeurope.com

Amazon workers at 100 more facilities want to unionize

Etsy sellers go on strike after company announces higher fees




(Update) Man Faces 25 Years in Prison for Running $20 Million Retail Crime Ring Across Multiple States
An Illinois man was convicted at trial of running a retail crime ring and now faces up to 25 years in prison. Artur Gilowski, 48, was found guilty of conspiracy to commit interstate transportation of stolen property and conspiracy to commit mail fraud. According to evidence presented at trial, he enlisted thieves who stole tens of thousands of products - valued at over $20 million - from retail stores across the country. The thieves then shipped the pilfered goods to Gilowski, who sold them on various ecommerce platforms, generating more than $11 million in profits.

The thieves registered under false names and used "booster skirts" (garments with concealment pouches for stolen goods) as well as electronic transmitters designed to disrupt retailers' anti-theft and loss-prevention measures. Gilowski received more than a million dollars in cash from his crime ring - including $97,000 that was found in the center console of his truck - which led one of his coconspirators to testify at trial that Gilowski "treated money like trash." Five of his co-conspirators pleaded guilty prior to trial. Gilowski is set for sentencing on August 2. invisionmag.com

Riverside, CA: Thousands of Dollars in Merchandise and Owner's Kobe Memorabilia Stolen From Thrift Store
Two men broke into Abbins Thrift Store in Riverside twice last Thursday, making off thousands of dollars worth of merchandise intended for low-income individuals and the owner's personal collection of Kobe Bryant memorabilia. Their crimes caught on security footage, the men first broke in around 2:30 a.m. and stole high end shoes and other items, according to owner Alex Villarreal. "They ripped off about 30 jerseys that we had -- some that were autographed," he said. They returned a few hours later in the daylight, filling trash bags with as many items as they could. Villarreal says one of the thieves even wore a pair of shoes that they stole in the first break-in. The pair made off with around $8,000 worth of goods and Villarreal says his biggest loss is his Mamba, or Kobe Bryant, memorabilia. A huge Bryant fan himself, Villarreal spent years accumulating expensive jerseys which he would display in the store. nbclosangeles.com

Arnold, MO: Police seek man, woman for allegedly stealing 10 laptops from Target
Authorities are trying to find a 34-year-old St. Louis man and a 28-year-old St. Louis woman who allegedly smashed glass display cases and stole laptop computers from area Target stores. The pair allegedly stole 10 laptop computers from the Arnold Target store, Arnold Police reported. At about 6:45 p.m. March 27, employees at the Target in Arnold told police they heard what sounded like glass breaking, and then they saw a man and woman take nine HP laptop computers and one Acer laptop computer from the case. The two ran out of the store with the computers and drove away in a black Cadillac SUV that didn't have license plates, the report said. The computers were worth a combined $4,569.90, according to the report. Investigators found a screwdriver near the broken display case, Arnold Police reported. On March 30, Target's Regional Loss Prevention officer informed Arnold Police that the man and woman had been identified by St. Louis County Police following similar incidents at stores in St. Louis County, Lt. Jason Valentine said. However, as of April 1, no computers had been recovered, and the man and woman had not been located or arrested, he said. myleaderpaper.com

Lincoln, NE: Cell Phones, Smart Watches Taken In T-Mobile Burglary
An alarm sent Lincoln Police to the T-Mobile Store at 2820 Pine Lake Road around 2:30 a.m. Sunday, April 10th. Officers arrived to find the front glass door shattered and a large rock was located nearby. Officers then saw several drawers and display cases had been rummaged through. An early inventory shows several cell phones and smart watches were taken. The estimated loss is $6.720. Damage is estimated at $200. klin.com

Gig Harbor, WA: Police seeks 3 theft suspects accused of stealing $6,000 in merchandise

Murfreesboro, TN: Police want help identifying subject captured on camera in attempted shoplifting of a push-mower and chainsaw case

Midland, TX: Man accused of stealing cameras from Best Buy

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Shootings & Deaths

Houston, TX: Woman who masterminded her Dollar General employee's death gets life in prison
A Houston woman who was the mastermind behind a vicious robbery in which one of her employees was shot to death has been sentenced to life in prison, the district attorney announced. Dinesha Renee Jackson, 28, was convicted Friday of capital murder following a five-day trial for the killing of 20-year-old Dequan Donte Anderson on Dec. 17, 2017. Jurors took less than an hour to reach a unanimous verdict, which came with an automatic sentence of life without the possibility of parole.

"This young man was set up by his own boss and cut down just days before Christmas," said Harris County District Attorney Kim Ogg. "With this jury's verdict, the defendant is headed to prison for the rest of her life and will never again harm anyone in our community." Anderson, who had moved from Louisiana to Houston, was a shift leader at a Dollar General store, where Jackson was an assistant manager. The trial revealed how Jackson conspired with Kaila Alexine Nelson, who was convicted of capital murder in the case in 2020, to rob Anderson while he was transporting a money bag for the store. The prosecutors showed evidence to try to prove that Jackson not only planned the attack but texted Nelson when Anderson had left the store. Nelson then ambushed Anderson, and emptied her 9 mm handgun at him, hitting him four times, prosecutors said. wrbl.com

Seattle, WA: Police arrest 15-year-old wanted in deadly Tacoma pot shop robbery; 2 suspects remain at large
One of two juvenile suspects wanted in connection with the fatal shooting of an employee at a Tacoma marijuana store in March was arrested by Seattle police in Kent on Monday, less than a week after he and two accomplices allegedly committed a smash-and-grab, takeover robbery at a West Seattle jewelry store, according to Seattle police. The 15-year-old boy was arrested by robbery detectives outside the Maleng Regional Justice Center in Kent, said Sgt. Randy Huserik. He was turned over to Tacoma police and booked into Remann Hall Juvenile Detention Center, according to Huserik and Officer Wendy Haddow, a Tacoma police spokesperson. On March 24, Pierce County prosecutors charged the 15-year-old boy and Montrell Hatfield, 16, with first-degree murder in connection with the March 19 fatal shooting of Jordan Brown, 29, during an armed robbery at World of Weed on East Portland Avenue in Tacoma, court records show. A third suspect, who acted as a lookout during the robbery, has yet to be identified. seattletimes.com

King of Prussia, PA: $5,000 Reward Offered In Search For Rafiq Thompson Accused Of Shooting, Killing Pregnant Ex-Girlfriend At Gas Station Near King Of Prussia Mall
The search continues for the man accused of shooting and killing his pregnant ex-girlfriend. It happened as she was pumping gas at a station near the King of Prussia Mall. Police say the gunman committed cold-blooded murder, following his ex to an Exxon station before killing her and her unborn baby. It's been four days since 38-year-old Rafiq Thompson allegedly shot and killed 31-year-old Tamara Cornelius while she was pumping gas on Gulph Road in King of Prussia. The shooting happened on Friday night. Police say the two had a prior relationship and spoke briefly before the victim went out to dinner at the Cheesecake Factory in the King of Prussia Mall. After dinner, officers say Thompson followed the victim to this nearby Exxon station, where the two spoke before Thompson pulled out a gun and shot Cornelius multiple times. philadelphia.cbslocal.com

Philadelphia, PA: Kingsessing Restaurant Owner Shoots Armed Robbery Suspect
Philadelphia police say a store owner shot an armed robbery suspect in Kingsessing. It happened around 5:30 p.m. Monday in the 5400 block of Chester Avenue. They say the owner shot the 25-year-old suspect in the elbow. The suspect was taken to the hospital in stable condition. No other injuries were reported. philadelphia.cbslocal.com


Robberies, Incidents & Thefts

Las Cruces, NM: Repeated break-ins frustrate business owners along El Paseo Corridor
A Las Cruces business manager is upset over repeated business break-ins. The Safe-Haven Animal Sanctuary thrift store was broken into over the weekend. This is the second break-in in six months, costing thousands of dollars in damage. It's a trend that ABC-7 learned has become common in the El Paseo Corridor, a one-mile business strip in the south center of the city stretching from South Main Street to Boutz Road. Business owners, along this strip, have all been victimized and are frustrated. Safe Haven says it's costing them business, repair costs, puts shoppers' safety at risk and even impacts insurance premiums. kvia.com

Ithaca, NY: Man pulls knife during a robbery at Target
The Tompkins County Sheriff's Office is reporting that they have made an arrest in what they are calling a robbery that occurred at the Target in Lansing on April 7th. Deputies were called to Target for a report of a theft. When they got there the story was that a white male attempted to steal multiple items from the store. and that when he was confronted by store employees, he dropped the items and asked the employees if they wanted to fight. He then pulled a knife on a Target employee and backed the employee into a corner. The suspect ended up fleeing the scene without causing injury to anyone. During the investigation, deputies were able to identify the subject as Cedric M. Morais. On the morning of April 9th, deputies located Morais at the Econo Lodge and took him into custody without incident. localsyr.com

Philadelphia, PA: 14 Charged With Illegally Trafficking Hundreds Of Firearms Into Philadelphia From Southern States

Michigan City, IN: Two arrested after Michigan City vape store burglary

Santa Monica, CA: USPS Suspends Service in Santa Monica Neighborhood Due to Assaults and Threats

Cheating in casinos: "Employees make up 25% of arrests"



Alexandria Bay, NY: Fake Louis Vuitton scarves worth over $285K seized
A significant shipment of fake designer scarves was recently seized in the North Country. According to U.S. Customs and Border Protection, officers at the Alexandria Bay Port of Entry seized designer scarves worth over $285,000 in early April due to trademark violations. CBP said officers initially found a shipment labeled as "clothing," which was examined and the contents were determined to be counterfeit scarves. A total of 588 scarves were ultimately seized by CBP as they violated the Intellectual Property Rights of the Louis Vuitton trademark. "Our CBP officers focus on processing legitimate trade and travel and do a great job of intercepting fraudulent goods," Alexandria Bay Port Director Timothy Walker said in a press release. "We continue to have a pivotal role in protecting both the consumer and businesses from imported counterfeit items." mytwintiers.com



Auto Parts - Syracuse, NY - Burglary
Beauty - New Castle, DE - Armed Robbery
C-Store - Syracuse, NY - Robbery
C-Store - Cabell County, WV - Burglary
C-Store - Booneville, MS - Burglary
C-Store - Maplewood, NJ - Armed Robbery
C-Store - Oxford, OH - Armed Robbery
Collectables - Newark, NJ - Burglary
Dollar General - Erie, PA - Robbery
Gas Station - Citrus County, FL - Burglary
Gas Station - Citrus County, FL - Burglary
Jewelry - Las Cruces, NM - Robbery
Jewelry - Sioux Falls, SD - Robbery
Jewelry - Bloomington, MN - Robbery
Jewelry - St. Louis, MO - Robbery
Jewelry - Lynnwood, WA - Burglary
Jewelry - San Francisco, CA - Burglary
Jewelry - Richmond, MO - Robbery
T-Mobile - Lincoln, NE - Burglary
Target - Ithaca, NY - Armed Robbery
Tobacco - Elmira, NY - Burglary
Vape - Michigan City, IN - Burglary
7-Eleven - Northbrook, IL - Armed Robbery


Daily Totals:
• 12 robberies
• 11 burglaries
• 0 shootings
• 0 killed

Click to enlarge map





Sarah Edward promoted to District Asset Protection Manager - Canada Region for Nordstrom

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Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...

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New Orleans, LA, Memphis, TN, or Jackson, MS - March 9
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Medford, MA; Brockton, MA; Waterbury, CT;
East Springfield, MA
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Loss Prevention Specialists (Store Detective)
Boston, MA - posted March 7
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates... 

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Chicago, IL - posted February 23
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The Loss Prevention and Safety Business Partner (LPSBP) is responsible for effectively delivering on operational objectives and KPI performance across Assets Protection, Associate Safety, Physical Security, and Investigations, in an assigned DC of responsibility, in partnership with the facility leadership and home office team...


Loss Prevention Manager
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