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See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position
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Messages to the Loss
Prevention Family from Industry Leaders
By
Claude Poucher
Regional LP Manager, Southeast / Ecommerce Fraud, Party City
We were created for times like these. We need to be the ones thinking ahead to
what the future state of retail will be, and provide input and suggestions on
how we can operate safe and profitable stores. This is the time to engage and
not withdraw! While we can't fix everything related to the Coronavirus, we can
be a calm and positive force checking on others and doing what we can to help.
Hedgie
Bartol, LPQ
Retail Business Development Manager, Axis Communications
To my peers, partners, colleagues, clients and friends in the industry: As we
work through our current situation and try to find ways to deliver the goods and
services through our Retail world to the folks that need them, I just want
everyone to know that I stand ready to support you. I am standing by to provide
what I can to meet your needs. I also clearly recognize that now is not the time
to be making sales calls, or pushing ideas or products and so I want to be sure
that you know that I am here if you need me, but I will not be taking this time
to be opportunistic. If you need to bounce ideas off me, have a brainstorming
session, validate something or just the friendly voice on the other end of the
phone, please reach out. We will get through this and get through it together.
Our friendship and working relationships all go beyond six feet.
We want to share your tips or advice with the industry | Submit here |
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ADT Commercial Continues Commitment to Retail Industry as Newest Doctorate Level
Loss Prevention Foundation Partner
The Loss Prevention Foundation (LPF) announced
that ADT Commercial has advanced its partnership to become the newest Doctorate
Level Partner. ADT Commercial has been a Bachelor Level Partner and supporter of
the LPF and with their commitment to becoming a Doctorate Level Partner they are
continuing to set an example to the industry regarding the importance of higher
education. The Doctorate level partnership secures numerous certification course
scholarships for distribution to retailers, universities and internal
associates. It also enables ADT Commercial to provide complimentary LPF
memberships to loss prevention practitioners.
ADT Commercial brings together premier industry experience, capabilities, and
offerings as a best-in-class security and life safety provider. ADT Commercial
serves customers with a broad portfolio of solutions, such as enterprise risk
management services, IP-based video and access control technologies; intrusion
detection; fire/life safety; sprinkler installation and maintenance; banking and
ATM sales and services; managed services; remote monitoring via its owned and
operated monitoring centers; security only networks design assistance,
management and monitoring to customers nationwide.
Read more
COVID-19 Crime Impact:
NYC Sees Increase While Most See Decreases in Robberies &
Burglaries
As the
D&D Daily reported on April 6, NYC is seeing a
big spike in burglaries as the coronavirus outbreak wreaks havoc
throughout the city. According to police department data collected by the Daily
this week, many other cities - with some exceptions - are seeing the opposite
effect with crime falling in certain categories, including robbery, burglary and
theft.
The chart below breaks down crime in select cities from the January
through March period of 2019 & 2020.
Coronavirus Update: April
8
US:
Over
418K
Cases - 14K Dead - 22K Recovered
Worldwide:
Over 1.5M Cases - 87K Dead - 319K Recovered
New Retail Layoffs & Furloughs
Away furloughing about half its employees
Levi's announces reduction in payroll costs through employee furloughs and pay
cuts
Party City announces furloughs for 90% of store employees, 70% of wholesale,
manufacturing & corporate employees
PVH says 75% of store, office & warehouse employees will be furloughed or have
reduced hours
Rent-A-Center temporarily furloughs retail employees & corporate staff
TJX to furlough most of its 286,000 employees
29 security officers have died from COVID-19; over 350 have tested positive
Private Officer International has closely monitored the illnesses and the deaths
of private security personnel infected by COVID-19. Security officers have been
on the front line during this pandemic and many have become ill and sadly, many
have died.
As of Monday, April 7, 2020, 29 security officers have died from COVID-19 and
considered to be "line of duty deaths." We have also tracked more than 350
security officers who have tested positive for the virus. The hotspots have been
New York City, Michigan, California and Florida.
Those deceased worked as school security officers, retail security, hospital
security, nightclub security officer and a TSA K-9 security officer.
privateofficer.com
Retailers making their own safety rules as the federal government stands aside
America's grocery stores, retail chains and warehouses staying open during the
coronavirus crisis can't seem to agree on how exactly to keep their millions of
workers safe at the height of a pandemic.
Walmart
(WMT) and Amazon (AMZN) announced last week that they plan to start
taking employees' temperatures before they come into work and provide masks and
gloves if workers want to wear them.
Target (TGT) said it will provide workers with masks and gloves and will
"strongly encourage that they be worn while working." But it's not taking
workers' temperatures.
Home Depot (HD) will give thermometers to workers and ask them to check
their own temperatures before showing up, but it's not providing workers with
masks. Lowe's (LOW), its top rival, is doing the opposite: The hardware
chain will give masks to workers who want them, but it's not offering them
thermometers or taking their temperatures before they come in.
Meanwhile, Dollar General (DG), Dollar Tree (DLTR) and CVS
(CVS) have not announced new measures on personal protective equipment for
employees or taking workers' temperatures before they show up.
The National Retail Federation, which represents the industry, defended
its members, saying they're following government guidance guidance and
recommendations. "Health and safety are priority number one for retailers during
this crisis," a spokesperson for the group said.
But the federal government lacks uniform directions for all retailers and
grocery stores to protect workers during the pandemic. In the absence of
enforceable federal standards, retailers have created a patchwork system as
the outbreak worsens and workers' fears of contracting the virus on the job
intensify.
This has hamstrung worker protection efforts, public health experts and union
leaders say. Retailers are not health care experts and the mix of policies are a
safety risk for shoppers because these stores are one of the few public spaces
still open. Millions of Americans are still visiting them every day and coming
into close contact with workers who may be exposed to the virus.
cnn.com
Albertsons, UFCW seek ‘first responder’ status for grocery workers
Albertsons Cos. has partnered with the United Food and Commercial Workers
International (UFCW) union in a national drive to get grocery workers classified
as emergency first responders during the novel coronavirus (COVID-19) pandemic.
Under the effort, Albertsons and UFCW said Tuesday they aim to obtain a
temporary designation of “extended first responders” or “emergency personnel”
for supermarket associates. That classification will enable those grocery
workers to be prioritized for testing and personal protection equipment as the
country continues to battle the spread of COVID-19.
supermarketnews.com
COVID-19 and the Guarding Industry
While security guard service is being reduced in various areas and verticals, in
other places security services are being viewed as more vital than before.
Redeployment seems to be the norm among the service companies interviewed, and
the crisis is impacting the industry in ways that could not have been foreseen
as recently as a few weeks ago.
Retail stores, malls and commercial buildings will continue to need someone
around the clock, "but they may not need a contingent of 10, or whatever it
is," says Ashley Cooper, CEO of Paladin Security Group. "They may only need a
couple of security officers."
Protecting Officers
The first order of the day for all security companies has been making sure their
workers remain safe, particularly, but not exclusively, those who are serving
the healthcare sector. Paladin also has been instructing guards about
workstation cleanliness and, in many circumstances, providing officers with
personal protective equipment (PPE) along with instructions on how to use it.
"With all of our officers, we have been very explicit in our instructions about
cleanliness, hand sanitizer, washing hands, and social distance and space in
dealing with people," he says.
Shifting Operations
Companies are in general reporting increased demand at healthcare, grocers and
for some hotel properties, and decreased demand at some retailers, and for
educational, government, aviation, office building and special event verticals.
Business Continuity
Securitas has put into place a Business Continuity Planning system to ensure
client service and officer support remains uninterrupted, with work from home
and remote workplace options for core operational teams to ensure that they meet
social distancing guidelines, along with employee separation plans for
co-located management and support departments. To ensure continuity of supply
chain so that officers remain safe and properly supported, Securitas is working
closely with key suppliers of technology, uniforms and operational supplies.
securitymagazine.com
JCPenney, Sears, Nieman Marcus and JCrew could collapse
from the coronavirus recession
They were once the giants of American retail, strong enough to survive wars, the
Great Depression, the Great Recession and the rise of online shopping. But
Sears, JCPenney and others may not be able to survive the coronavirus crisis.
"The retailers who were wandering around aimlessly pre-pandemic are going to be
substantially less likely to muddle through than they were before," said Mark
Cohen, director of retail studies at the Columbia Business School.
With a record number of Americans filing for jobless benefits, unemployment is
likely to be elevated for months if not years to come, further cutting into
Americans' appetite and ability to shop. Sears filed for bankruptcy in 2018
and its future has been in doubt ever since.
JCPenney, Neiman Marcus and J. Crew are burdened by crushing debt loads.
They're also at risk from declining market share, too many stores, limited
online sales and a focus on selling discretionary items, analysts say.
cnn.com
'Retail bankruptcies are coming'
Coronavirus Has Shut Stores, and Retailers Are Running Out of Time
Neiman Marcus Group Inc. and J.C. Penney Co., both of which have looming debt
payments, have been reaching out to creditors in the hopes of buying more time,
according to people familiar with the situation. Representatives for Neiman
Marcus and Penney declined to comment.
"A
lot of debt will have to be refinanced across these companies," said Oliver
Chen, an analyst with Cowen Inc., speaking about retailers in general. "They are
all working to renegotiate loan terms."
"Companies we weren't that concerned about a month ago, we are now concerned
about," said Mickey Chadha, a senior analyst with Moody's Investors Service. Mr. Chadha estimated that operating income for department stores, which have been
losing market share to fast-fashion retailers and discounters, will fall 20%
this year. He predicted operating profit for the retail sector overall will fall
by 2% to 5%, a drop not seen since the 2008 financial crisis.
Moody's and Fitch Ratings Inc. recently downgraded the debt of major retailers,
including Macy's Inc. and Gap Inc., to junk status, which could make it more
difficult for them to refinance loans or tap into a government rescue package.
wsj.com
Struggling retail chains can't count on stimulus help
Tens of thousands of stores have closed. Nearly a million retail workers have
been furloughed. Yet one of the most difficult questions facing economic
policymakers is whether to aid the nation's struggling retailers, a group that
was declining before the novel coronavirus pandemic and is now one of the
hardest hit by it.
The $2 trillion stimulus legislation authorized by Congress last month contains
hundreds of billions for businesses to save jobs and restart the economy. The
Federal Reserve has made available billions of dollars of loans for struggling
companies, too.
But without further action by officials, little of that money will flow to
retail companies such as Macy's, Gap or J.C. Penney. The reason: After years
of losing ground to online competition and diminished mall traffic, some
retailers might not be able to repay the government.
Their fragility, in other words, is what could disqualify them from the
rescue.
washingtonpost.com
To pay or not to pay: Retailers are making tough decisions on rent and other
bills
The opening salvos have been fired in a
"showdown" between tenants and landlords as retailers try to preserve cash amid
mass closures.
retaildive.com
After Virus Fades, Service Industries May Be Changed Forever
The pandemic is almost sure to leave a mark on the way people work, shop and
socialize, perhaps permanently shifting the way many service industries operate.
Consumers will think harder about the health implications of squeezing into
crowded restaurants and movie theaters. More businesses will accept the
effectiveness of employees who work from home, and the move to online shopping
will accelerate.
The virus has been a gut punch to businesses that depend on social gatherings -
restaurants, cinemas, theaters, hotels, airlines, gyms, shopping centers.
More than 250,000 stores are now temporarily closed, accounting for nearly 60%
of retail square footage, according to Neil Saunders, managing director of
GlobalData Retail, a research firm.
Cooped up in their homes, Americans have discovered anew the convenience of
shopping online - something that is likely to accelerate the decline of
traditional retail stores, said Diane Swonk, chief economist at the
accounting and consulting firm Grant Thornton.
nytimes.com
U.S. Department of Labor Reminds Employers That They Cannot Retaliate Against
Workers Reporting Unsafe Conditions During Coronavirus Pandemic
The U.S Department of Labor's Occupational Safety and Health
Administration (OSHA) is reminding employers that it is illegal to retaliate
against workers because they report unsafe and unhealthful working conditions
during the coronavirus pandemic. Acts of retaliation can include terminations,
demotions, denials of overtime or promotion, or reductions in pay or hours.
"Employees have the right to safe and healthy workplaces," said Principal Deputy
Assistant Secretary Loren Sweatt. "Any worker who believes that their
employer is retaliating against them for reporting unsafe working conditions
should contact OSHA immediately."
govdelivery.com
Target's Delivery Workers Are Staging a Walkout
Gig workers on Target's delivery platform, Shipt, are organizing a
walkout on Tuesday to protest the lack of safeguards in place to protect them
during the coronavirus pandemic - the first worker-organized action against the
gig economy giant.
vice.com
New York Region Governors Plan Coordinated Economic Restart
Should Retailers Do the Same?
The
governors of New York, New Jersey and Connecticut will take a regional approach
to reopening the economy when it is safe to do so, mirroring the coordinated
shutdown they undertook to reduce the spread of the coronavirus.
Even as the states each announced record death counts, with more than 1,000
people dying across the region over the past 24 hours, the leaders said it was
time to start planning the best way to rollback their lockdown orders in the
coming months.
"You’re not going to end the infection, end the virus, before you start
restarting life. I don’t think we have that luxury," Cuomo said. "This is not a
light switch that you just can flick one day and go back to normal. We’re
looking to restart the economy, we’re going to have to restart a lot of systems
that we shut down abruptly and we need to start a plan for that."
politico.com
Mall owners worried over mortgage payments as retailers skip rent
Staples refuses to pay landlords for April rents
Trump administration may recommend asymptomatic people go back to work
Cuomo says NY is 'flattening the curve' even as state records 779 deaths in a
day
Bronx judge orders 3 inmates released due to coronavirus
Army & Air Force Exchange Service Procures Face Masks For Store, Distribution
Center Associates
Pier 1 Considers Bid That Would Close Over 800 Stores
Some Mattress Firm stores remain open
Rite Aid To Pay $4.75 Million to Resolve Allegations That It Violated Federal
Law in the Sale of Pseudoephedrine Tablets, Which Can Be Used in the Manufacture
of Methamphetamine
March Networks Introduces AI-Enabled ME6 Series IP Cameras for Accurate
Detection of Security Incidents
Publishing Note: We will not be publishing LP
Newswire Thursday and The Daily Friday this week due to the Easter holiday
weekend. Thanks for reading and stay safe out there!
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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RH-ISAC: Take Advantage of a 90-Day Complimentary Membership and Let's Protect
as One While #Alonetogether
Retail
& Hospitality ISAC offers a 90-day complimentary membership for retail,
travel, and hospitality companies to join our highly active intelligence and
information sharing community.
Consumer-facing industries are managing exceptional circumstances with COVID-19
causing disruption, uncertainty and risks. RH-ISAC members are actively sharing
and supporting peers to help our industries better protect against the
opportunistic criminals who seek to capitalize on this emergency and best
practices for adapting to scale WFH cybersecurity practices. We've seen a number
of posts leveraging fear, uncertainty and doubt in an attempt to drive reactive
business decisions.
rhisac.org
FBI: COVID-19-Themed Business Email Compromise Scams Surge
Fraudsters
are taking advantage of the global COVID-19 pandemic to ramp-up business email
compromise scams, the FBI and security researchers warned this week.
In an alert, the FBI says that fraudsters are sending BEC messages that use
COVID-19 as an excuse to request a fraudulent switch or rescheduling of payments
or a change to other business or government plans in order to pilfer funds.
"Recently, there has been an increase in BEC frauds targeting municipalities
purchasing personal protective equipment or other supplies needed in the fight
against COVID-19," according to the FBI.
govinfosecurity.com
DHS cybersecurity agency warns of coronavirus phishing attacks
The Department of Homeland Security's cybersecurity agency is working with the
United Kingdom's top cyber agency to warn against a growing number digital
attacks exploiting the new coronavirus pandemic.
In an
April 8 alert, DHS' Cybersecurity and Infrastructure Security Agency and the
U.K.'s National Cyber Security Centre said that an increasing amount
cybercriminals and advanced persistent threat actors were sending malicious
emails pretending to be from trusted institutions to exploit fears caused by
COVID-19.
In other examples, phishing attempts pretend to be from an employee's human
resources department.
fifthdomain.com
Prosecutors: 'Zoom-Bombing' Could Lead to Charges
Video Conferencing Hacking Violates U.S.
Laws, Prosecutors Say
Those
who hack video conferences, such as via Zoom bombing, are violating federal and
state laws and could face prosecution, U.S. law enforcement officials say.
In a
statement released Friday, the U.S. attorneys' offices for the Eastern and
Western districts of Michigan warned that those who hack or hijack video
conferences could face charges that include disrupting a public meeting,
computer intrusion, using a computer to commit a crime, hate crimes, fraud or
transmitting threatening communications.
Vulnerabilities Found
Since the COVID-19 pandemic has forced workers around the U.S. into working from
home, the use of video conferencing platforms has skyrocketed.
As it gains more users, Zoom's platform has come under intense scrutiny.
Security researchers have found vulnerabilities in the company's video
conferencing software that could lead to violations of users' privacy as well as
give hackers the ability to eavesdrop or disrupt meetings, steal passwords and
more.
govinfosecurity.com
Zoom Promises Geo-Fencing, Encryption Overhaul for Meetings
Web Conferencing Provider Blames Routing of
Keys via China on Scaling-Up Error
Zoom,
responding to new research that highlighted encryption and infrastructure
shortcomings in its audio and video conferencing software, has promised to
further revamp its security controls.
On Friday, Citizen Lab, a group based at University of Toronto that studies
surveillance and its impact on human rights, published a
report warning that Zoom appeared to have a "roll your own" encryption
scheme that "has significant weaknesses," leaving communications potentially
open to being intercepted. The report also warned of "potential areas of concern
in Zoom's infrastructure, including [transmitting] meeting encryption keys
through China."
databreachtoday.com
Zoom Sued for Fraud Over Privacy, Security Flaws
Former Facebook CSO Alex Stamos to join Zoom as outside security consultant
Microsoft Teams vs Zoom video meetings: Microsoft touts superior security and
privacy
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Coronavirus Models Offer the Big Picture, Not the Details of What May Come
- Projections present a mixed bag of what
Canadians should expect
- As many as 15,000 could die in Ontario
- Social distancing is slowing the spread in British Columbia
nytimes.com
COVID-19's Crime Impact in Canada
Boarded Up Shops - Thieves More Brazen - Break-Ins Up 65%
Thefts Increase for Retailers in Canada that Remain Open During COVID-19
Pandemic: Expert
Thieves are becoming more brazen & desperate
to fill their supply
As the shopping sources have narrowed in this COVID-19 pandemic, so too has the
supply chain for shop thieves, says retail security expert Stephen O'Keefe.
"Criminality tends to migrate, and in this case, retailers who are open to
supply the essential such as grocery and medication, have been hit hardest
because the market is small," said O'Keefe, a Toronto-based veteran of the
retail industry and President of Bottom Line Matters, a web-based loss
prevention and risk management solutions company for small to mid-sized
retailers.
O'Keefe said there is a group of people out there that thrive on crime. It's
their job. It's their livelihood. They pay their rent and bills through the
proceeds of crime - the cash that they get.
O'Keefe said criminals involved in organized crime have to feed their supply
chain and have become more brazen, even moving into the robbery and break
and enter category. There have been a number of cases across Canada where retail
stores, who have temporarily closed their doors through this crisis, have been
hit.
"Break-ins have gone up everywhere" said O'Keefe.
retail-insider.com
COVID-19: Robson Street shops boarding up in wake of increased break-ins
A number of downtown Vancouver shops boarded
up their storefronts over the weekend after an increase in break-and-enters in
March.
Teri
Smith, executive director of the Robson Street Business Association, said many
of the street's businesses had shut their doors even before B.C. health
officials ordered physical distancing and closures to some businesses.
Since then, a number of shops in the downtown core have experienced
break-ins, thefts or smashed windows, said Smith, prompting many to board up
their storefronts over the weekend.
On Thursday, Vancouver police announced there had been an uptick in
commercial break-ins during March and that cops would be targeting repeat
offenders and using analytics to help predict trends and hot spots.
During the first two weeks of March there were 86 commercial break-ins
throughout the city, 15 of which were in the downtown Vancouver area. In the
third week of March, there were 81 commercial break-ins throughout Vancouver.
Thirty-five of those were in the downtown core, more than double the first two
weeks of the month.
Smith said Robson Street stores began boarding up Friday, including Aritzia,
Lululemon, Club Monaco and more. But while shops are closed for business,
Smith said business association members are still working to do their part in
the COVID-19 fight.
vancouversun.com
Shoplifting way down, break-and-enters up in Nanaimo during COVID-19 pandemic
Break-and-enters increased 65 per cent in
the last two weeks of March, say police
Nanaimo's top cop says break-ins and thefts from vehicles have jumped and people
living on the streets are more aggressive under measures to control coronavirus.
In his report to Nanaimo city council on Wednesday, RCMP Supt. Cameron Miller,
said for the last two weeks in March versus the first to weeks in March, police
saw shoplifting complaints drop 80 per cent with most stores closed and
those that are open posting security guards, but break-and-enters to businesses
and residences and public intoxication is way up.
"Consuming liquor and intoxication in public is up by about 45 per cent ...
break and enters to businesses up 65 per cent, break and enters to
residential are up about 20 per cent, so we are seeing that sort of stuff,"
Miller said.
nanaimobulletin.com
Ladysmith, BC: Businesses requests additional security as break-ins increase
Judges release growing number accused of violent crimes due to COVID-19 fears
Cracking Down on Retail COVID-19 Profiteers in Canada
Many Retail Workers in Canada to Exit Industry Post-COVID-19 Amid Harsh
Conditions: Expert
Many associates getting paid more but don't
plan to return to retail post-pandemic
A new survey by the Conference Board of Canada indicates few front-line
employees are being rewarded so far despite the fact those workers have become
essential during the spread of the COVID-19 (coronavirus) pandemic. The survey
found that 21 percent of employers are providing pay premiums to non-unionized
front-line employees, eight percent are considering it and 71 percent are not.
Nine out of 10 employers offering premiums are adding a fixed amount to employee
pay. On average, employers are providing an additional $4.43 per hour worked.
"So it's basically turned into an all or nothing. Either your brand stepped up
and you're proud and you want to return or your brand didn't step up and support
the workers. Just kind of blew them off. They have no intentions of going
back," said Sears. "So I don't think a recovery, whenever that is, is as
simple as okay the doors are open now.
retail-insider.com
COVID-19 Fear Could Disrupt Global Supply Chains
Retailers in Canada Step-Up to Help Amid Coronavirus Pandemic
Canada's grocers fill store posts with corporate staff
Canadian Maker of Smart Locks Settles FTC Allegations That it Deceived Consumers
about its Security Practices
Mastercard, Visa Raise Tap Limits, And Stores Want Interac To Follow
Click here to read
the full 'Canadian Connections' column
Quebec: Suspect charged in attack against Walmart security guard enforcing
COVID-19 rules
The guard is in a coma and remains in
critical condition
A 25-year-old Quebec man appeared in court Monday in connection with a brutal
assault against a Walmart security guard who was enforcing the store's
COVID-19 public health directives. Nacime Kouddar was formally charged with
criminal negligence causing bodily harm, assault with a weapon, aggravated
assault and failure to stop after an accident.
The guard, Phillipe Jean, 35, remains in critical condition in hospital.
He was allegedly struck by a car driven by Kouddar and dragged on the hood of
the vehicle for several metres, according to police. The incident occurred
around 5 p.m. Saturday. The suspect allegedly tried to enter the Walmart with
his partner, only to be told one person per vehicle was permitted inside at
once. Police said the suspect became frustrated and drove his car into the
victim.
An online fundraiser for Jean's family has reportedly already raised about
$14,000. Michael Baldwin, a friend of the family from the United States,
created the Facebook fundraiser and posted Monday that Jean remained in a
coma but was breathing on his own.
nationalpost.com
RELATED: Fundraising campaign for injured Walmart
guard nears $150,000
Richmond & Surrey, BC: Suspect faces 28 fraud-related charges from over $450,000
in transactions
Toronto, ON: Shooting near Yorkdale Mall leaves one man with serious injuries
Airdrie, AB: 4 charged after trying to steal perfume, bear spraying store
employee
Nipissing West, ON: Police seek public help to catch shoplifter
Click here to read
the full 'Canadian Connections' column |
How are we doing? We need your input & suggestions. Send to
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View
Canadian Connections Archives
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LPNN's
All-Time Most-Watched Videos
Stay tuned in the coming weeks as we count down the
industry's Top 10 LP Leader and Top 10
Solution Provider interviews.
Read more here.
Staying Left of Boom!
Chris Nelson, Vice
President, Loss Prevention, Gap Inc./Old Navy
and
Rich Giaquinto, Senior Director, Gap Inc.
Filmed in January 2019 at the Daily's 'Live in NYC at the NRF Big
Show 2019' event
"Left of Boom" is a military term referring to the timeline before an
explosion. When the explosion happens (the boom), then the timeline shifts to
"right of boom". Left of boom is where you want to be. Chris Nelson and
Rich Giaquinto explain how the concept applies to the retail
environment - whether it's active shooters, natural disasters, or other events
that disrupt the business. Learn how Gap Inc. maintains business continuity and
organizational resilience by applying a "Left of Boom" approach.
Episode Sponsored By
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Online grocery services struggle to meet spike in demand
A
pandemic forcing everyone to stay home could be the perfect moment for online
grocery services. In practice, they've been struggling to keep up with a surge
in orders, highlighting their limited ability to respond to an unprecedented
onslaught of demand.
After panic buying left store shelves stripped of staples like pasta, canned
goods and toilet paper, many shoppers quickly found online grocery delivery
slots almost impossible to come by, too.
The problem for many delivery services is ramping up staff to pick goods in
shops and deliver. But for Ocado, a cutting edge service that relies on
warehouse robots, significantly increasing deliveries would mean a big
investment in new machinery and warehouses too late to catch the spike in
demand.
apnews.com
Analysis: Younger shoppers shift e-commerce spending during COVID-19 pandemic
According
to the analysis, Gen Z, millennial and Gen X consumers who use Klarna have
increased their share of e-commerce spending on apparel, footwear and
accessories as well as home and garden items. Week-over-week in the week ended
March 28, 2020, the apparel, footwear and accessories category's share of all Klarna-enabled purchases increased by 18% among Gen Zers. Shoppers in this
age group grew their share of apparel, footwear and accessories spending from
44% in the week ended March 21 to 52% in the week ended March 28.
Apparel, footwear and accessories spending also increased 13% among
millennials, from 32% in the week ended March 21 to 36% in the week ended March
28. E-commerce spend in this category grew 4% among Gen Xers, accounting for
26% of the volume of Gen Xers' purchases in the week ended March 21, with that
share growing to 27% in the week ended March 28.
chainstoreage.com
Amazon testing disinfectant fog in Staten Island warehouse
Bed Bath & Beyond sues 1-800-Flowers to enforce purchase of keepsakes site
Face Masks on Etsy are Top Seller |
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'Top 10 ORC Cases of
2015-2020' - Countdown
#8 (from
October 10, 2019)
Biggest International Organized Gang Busted in History
Nationwide ATM Skimming Gangs Hit U.S. for $20M - All Coordinated
-18 Members Of International
Fraud & Money Laundering Conspiracy
-ATM Skimming Gangs
-Charged In Manhattan Federal Court
Defendants directed, or worked in, teams that the Skimming Organization
deployed across the United States in order to carry out ATM skimming
attacks, casing ideal locations for the attacks, installing skimming devices on
ATMs, removing those devices, and cashing out large numbers of fraudulent debit
cards manufactured as a result of the skimming operations. Other defendants
assisted in receiving packages containing skimming devices or component parts
that were shipped from other parts of the U.S. and from abroad. Other defendants
assisted in engineering the skimming devices that the Skimming Organization
used. Still other defendants laundered the proceeds of the skimming attacks
through bank accounts, properties, businesses, and the transportation of bulk
cash.
The defendants carried out hundreds of ATM skimming operations across the
U.S., including in New York and at least 17 other states. The scheme
defrauded financial institutions and individual victims of more than $20
million.
justice.gov
Click here to
follow along as we count down the Top 10 ORC Cases from 2015-2020
San Francisco, CA: Walgreens Manager Helplessly Films Four Women Looting
It's becoming a looting pandemic
Looting
at San Francisco pharmacies is a daily occurrence, according to a local manager.
Senior staff at a Walgreens claim they are under siege from brazen thieves --
and there is nothing they can do about it. One supervisor told TooFab that the
shoplifting happens every day, and it has gotten worse during the coronavirus
outbreak. "It's becoming a looting pandemic," said the staff member, who asked
to remain anonymous. "If we touch them, we get fired. We had a security guard
but they can't do anything, either." The manager filmed one such incident on her
phone, watching helplessly as four giggling women stuffed bags full of items
from the shelves, before jogging out the door, ignoring the alarms going off.
"Calling police is totally useless," she added. "They will yell at you for
wasting their time since it's not a violent crime. We don't even bother calling
the police." "I'm so sick of our politicians. I try to report to local news
channels but that is as useless as reporting to the police."
toofab.com
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East Greenbush, NY: Suspect told Walmart Loss Prevention she had
coronavirus
A woman is accused threatening others by saying they had coronavirus.
East Greenbush Police say Latoya Fordham tried to steal $3,000 worth of
merchandise from Walmart last Friday. Police say when store security
confronted Fordham, she spit on the security officer and told him that
she had coronavirus. Security locked themselves inside their office and
police say Fordam tried to kick open the door. Fordham was charged with
making a terroristic threat, falsely reporting an incident, burglary,
petit larceny, and harassment.
cbs6albany.com |
Howell, NJ: Group helped cops apprehend Lowe's shoplifter who had coronavirus
Now they're all at risk. Four Howell Police officers and a group of people were
exposed Sunday afternoon to a trio of shoplifters, one of whom knew they had
tested positive for the coronavirus, at a local Lowe's, police said. The
officers were called to the store at 2 p.m. and were met by a group of people
who detained the shoplifters who had attempted to steal over $2,000 in power
tools, according to a Facebook post by the Howell Police Department. The four
officers have been placed on administrative leave and must abide by quarantine
procedures. They will be out at least a week and pending tests results.
nj.com
Elizabethtown, KY: Two women charged with ORC thefts at Lowe's
Two Louisville women were arrested Monday night and charged with stealing
items from Lowe's in what Elizabethtown police say is an organized crime theft.
One of the women reportedly stole items from Lowe's on three occasions over a
10-day period. According to arrest citations, Britt and Raynette Martinez, 30,
attempted to steal nearly $800 worth of items Monday night when they were
apprehended and arrested. Britt reportedly was observed by Lowe's loss
prevention concealing items in her purse valued at $422 and walking past all
points of sale without paying for the items. Martinez concealed several DeWalt
batteries, an arrest citation claims, and also left the store without paying for
the items. Britt reportedly also was at Lowe's March 28 and March 30 with
someone named "Shaun" and nearly $1,400 of various items were taken then,
according to an arrest citation.
thenewsenterprise.com
Sonora, CA: Snowboard / Skateboard shop burglarized of over $7,000 worth of
merchandise
Wooster, OH: Two women arrested for $1,000 Dunham's Sports shoplifting, leading
Police on high speed chase
Lexington, KY: Police need your help identifying a shoplifter who stole a $500
television from Walmart
Clewiston, FL: Police searching for group of retail thieves hitting multiple
area stores |
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Shootings & Deaths
Tucson, AZ: TPD investigating fatal shooting at Fry's parking lot in Rita Ranch
The Tucson Police Department responded to reports of a shooting in the parking
lot of Fry's located at Houghton and Rita Road in Rita Ranch Tuesday evening.
Upon arrival, TPD located a man with obvious signs of
gunshot
trauma. That man was then pronounced dead on-scene. Three people were detained
in the area and one other was detained a short while later, according to Sgt.
Pete Dugan of TPD. There are no other suspects outstanding, according to Dugan.
Dugan also reported that this incident is not random and that the involved
individuals knew each other. Furthermore, this incident is not connected to the
Fry's grocery store, Dugan told News 4 Tucson. This incident is still under
investigation.
kvoa.com
Vienna Township, MI: Man fatally shoots himself in parking lot of Clio-area
Walmart
Genesee County Sheriff Chris Swanson said a sheriff's patrol vehicle had been in
the parking lot doing a routine patrol check less than one minute before the
call went out. Witnesses told police the man, whose name has not been released,
jumped onto the trunk of his vehicle with a 20-gauge shotgun in hand. "He fired
one shot in the air," said Swanson. "None of the witnesses said they thought
they were in a direct line of fire." The man then turned the gun on himself.
Swanson noted the man's family told police he'd been "battling with depression
and thought he was acting strange" on Monday.
mlive.com
St Paul, MN: Gang member's gunfire hits teen bystander at gas station
Update: Mishawaka, IN: Police arrest man wanted in Taco Bell employee shooting
Robberies, Incidents & Thefts
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Daily Totals:
• 9 robberies
• 9 burglaries
• 0 shootings
• 0 killed |
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Click to enlarge map
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None to report. |
Submit Your New Hires/Promotions or New Position
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Energy is the primary force behind success and without it mediocrity or failure
is almost guaranteed. The ability to move things forward and influence change
requires energy and there's a direct correlation to the amount of it and to the
degree of success. It's great to start off energized and gung ho about a project
or initiative, but it's critical to maintain the energy thru to completion. As
one senior executive has said, "there's no bad plan -- it's always a matter of
execution" and execution is all about energy. So when you think you've lost your
energy, take a break, do something different, and give your mind a chance to
re-energize. Because the worst thing you can do is to try to execute without it.
Just a Thought, Gus
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