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Jack Halpin named Manager - Security and Investigations for Empire Today
Before being named Manager - Security and Investigations for Empire Today, Jack spent more than two years with Securitas as District Manager - Security Services. Prior to that, he spent nearly eight years with Burlington Stores as Regional Loss Prevention Manager. Earlier in his career, he held LP roles with General Nutrition Centers, Pep Boys Auto, and Gap Inc. Congratulations, Jack!

Oscar Santos, Jr. promoted to Organized Retail Crime - Asset Protection Manager for Safeway

Oscar has been with Safeway for more than four years, starting with the company in 2018. Before his promotion to Organized Retail Crime - Asset Protection Manager, he served as District Asset Protection Manager. Prior to joining Safeway, he spent five years with U.S. Security Associates as Regional LP Manager and LP Specialist. Congratulations, Oscar!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position




March Networks' Cloud Video Network Monitoring Service Insight Surpasses Growth Milestone

OTTAWA, ON, March 23, 2022 -- March Networks®, a global video surveillance and video-based business intelligence leader, is proud to announce that its cloud-based Insight Monitoring and Resolution Service continues to experience rapid growth, with over 25,000 managed surveillance systems with an estimated 500,000 surveillance cameras.

Insight provides March Networks customers with complete end-to-end support for their video surveillance systems with proactive remote health monitoring of all of their devices like recorders, cameras and hard drives, as well as overall network connectivity. Trained professionals in March Networks' Network Operations Center (NOC) work with the company's certified solution partners (CSPs) to remotely monitor end user customers' network infrastructure, apply software updates, and troubleshoot issues, including dispatching an on-site technician when required.

Read more here

The U.S. Crime Surge
The Retail Impact

RFID Gets A Second Look as Theft Soars
Why retailers are finally embracing RFID to manage inventory & combat theft

Amid the rise of omnichannel shopping and organized retail thefts, retailers are looking at an old solution to solve new problems.

Radio-frequency identification, otherwise known as RFID, provides retailers with more accurate information to track products, where they are and how they are being sold. Through RFID, retailers can also get a better understanding of exactly which products are stolen and where to add more security in stores.

Though the technology has been around for decades, retailers have increasingly embraced RFID as it has become more cost-effective. Walmart in January said its suppliers in some departments are required to include RFID tags on all merchandise by September this year - not the first time it has attempted such an initiative. Nordstrom also issued a similar mandate to suppliers just a few weeks ago. Meanwhile, Macy's has increasingly been utilizing the technology as high-profile thefts hit retailers across the U.S.

The rise of omnichannel shopping growing alongside retail thefts have made the use of RFID increasingly important. A report from McKinsey in May said that the average cost of an RFID tag has dropped 80% over the last decade to around four cents, which experts say has boosted adoption rates.

Why is RFID getting a second look?

RFID was ahead of its time. Its roots can be traced back to World War II as military use technology, Tony D'onofrio, CEO of consulting firm Prosegur Global Retail said. Walmart in the early 2000s initially pushed its suppliers and vendors to use the technology. But eventually, the initiative fizzled out for a variety of reasons.

"It takes a while for some of these technologies to actually evolve to where we're at, and the challenge that RFID has, in some ways, was competing with a barcode," D'onofrio said. He added that barcodes were a much cheaper solution earlier on, but it was time-consuming as workers needed to properly angle scanners and count thousands of items.

Now, Walmart is ready to give RFID another go, and with this, experts expect industry-wide adoption to continue. Nordstrom said it wants to implement RFID to anticipate and address its customer's expectations. Zara has been using the technology to track products across various countries and replenish clothing racks faster.

Retailers like Victoria's Secret have recently said they are also testing RFID tags to prevent shoplifting. Having an inventory equipped with RFID doesn't necessarily prevent those thefts from happening, but it provides detailed information on the colors or sizes of the stolen items modernretail.co

NYPD Blasts Target for Attracting Shoplifters
Police Chief Takes Aim at Target's Shoplifting Policy
Shoplifting is rising on the Upper West Side, as is NYPD's frustration with at least one retailer, Target at 795 Columbus Avenue [98th Street].

"One-third of our petit larcenies are coming from that Target," Deputy Inspector Naoki Yaguchi told a packed house at Wednesday evening's 24th Precinct Community Council meeting held at Bloomingdale Library.

During the January 1st through March 13th period, the 24th recorded 369 total petit larcenies vs.178 in 2021, an increase of 107 percent, according to NYPD CompStat data. Going by Yaguchi's math, an estimated 123 incidents were from the Target.

"We are having a really serious problem with Target shoplifting. They don't call us when it happens. They call us hours after the incident, sometimes days after the incident. It doesn't give us a chance to try and catch the person who did it," said Yaguchi. "In 17 years on the job, I've never encountered a situation where the company essentially refuses to call us. But they're okay with calling us days later to make a report that satisfies some insurance requirements that they have."

A local shared her experience. "I saw a shoplifter at Target filling up his bag with frozen seafood products and just walking out." When she alerted the manager on duty, "The attitude was, 'we have insurance; we don't need to worry about this right now.'"

Yaguchi indicated the situation may be attracting people with a propensity to commit crimes to the area. "They make calculations just like us. They know the cops aren't coming because Target's not calling. That, I'm sure, gets around."

Yaguchi said he'd like to see the community put pressure on the store to change their ways. "Boycott!" exclaimed another local woman. When called by WSR, a store manager said she could not comment on any policies, referring us to Target's corporate team. westsiderag.com

Another State Enacts ORC Legislation
Polis signs bill targeting online marketplaces that enable organized retail theft

The bill is the first of many expected to address crime this legislative session.

Beginning on Jan. 1, online marketplaces operating in Colorado must collect significantly more information on the people selling goods through their sites to cut down on organized retail theft.

Colorado House Bill 1099, signed into law this month by Gov. Jared Polis, is the first crime-reduction bill among a host that are expected to be signed into law this session, and it comes after major chains like The Home Depot and Walgreen's reported massive spikes in theft losses in recent years.

The Buy Safe America coalition, a group of retailers pushing for reform such laws both in Congress and state governments, estimated that Colorado has suffered $642 million in losses and 9,000 jobs lost because of the recent wave of crime.

Retailers argued in two committee hearings that the jump in such theft is fueled by the ease of selling stolen merchandise unregulated online. Perpetrators can grab tens of thousands of high-dollar equipment at a time from stores and either sneak out with it or threaten violence against security guards that are told by corporations to stand down rather than risk harm or a violent public showdown.

The idea behind HB 1099 is that if individuals know they are easily identifiable - and that their information can be handed over to law-enforcement agencies investigating theft rings - they are less likely to use the sites as fences. The bill may reduce criminal activity if selling stolen goods becomes more difficult.

"This legislation is a huge win for Colorado consumers and businesses. By bringing transparency and accountability to leading e-commerce platforms, shoppers will now have a safeguard in place to protect against the counterfeit and stolen products that have been running rampant on these platforms for too long," said Michael Hanson, spokesman for the Buy Safe America Coalition, in a news release.

Retail Theft Costs $1.1B in Arizona
State House Commerce Committee looks at effects of organized retail theft
Arizona Retailers Association Executive Director Michell Ahlmer testified that the value of theft in Arizona is approximately $1.1 billion.

According to Kristin Reif, director of external affairs for Philip Morris International, Arizona is particularly susceptible to illicit trade, counterfeiting and organized retail crime due to the state's proximity to the border.

"The tremendous growth in E-commerce has brought new markets for illicit sales. In the last two years, we've seen unprecedented online fraud and piracy, including everything from PPE to the COVID vaccines," Reif said. "Since the beginning of the pandemic, there has been a roughly 40% increase in online counterfeited goods. It is clear that counterfeiting, organized retail crime, and illicit trade is a real and growing threat to Arizona businesses, Arizona taxpayers, and Arizona families."

Ahlmer said retail theft has an impact on the retail industry's workforce, as well: "This is an increasingly violent crime," Ahlmer said. "No one wants to work where they feel threatened. The jobs lost is an issue that is of high concern"

In Arizona, the Arizona Organized Retail Crime Association (AZORCA) has been taking steps to curb the economic impact of retail crime. This statewide partnership includes law enforcement and retail investigators that "share cross-jurisdictional information to identify, disrupt, and apprehend Organized Retail Crime crews."

The testimony concluded with a call to action for state and local governments to rethink current shoplifting laws in order to create a system that better allows for prosecution of these crimes. chamberbusinessnews.com

Pima County businesses look to combat retail theft


COVID Update

558.6M Vaccinations Given

US: 81.4M Cases - 999.7K Dead - 63.4M Recovered
Worldwide: 474.8M Cases - 6.1M Dead - 410.6M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 354   Law Enforcement Officer Deaths: 728
*Red indicates change in total deaths

Here We Go Again
America is moving on from COVID, but the new Omicron subvariant is already here and experts say it's 50% more contagious
U.S. officials have scaled back many indoor mask mandates and vaccine requirements, marking the shift to treating COVID-19 as endemic. But White House advisors are warning that COVID cases will likely rise again because of the BA.2 Omicron subvariant spreading through the U.S.

"The bottom line is we likely will see an uptick in cases, as we've seen in the European countries, particularly the U.K.," said Anthony Fauci, the chief White House medical adviser, in a Sunday appearance on ABC's This Week.

BA.2 is about 50% more transmissible than the original Omicron strain. But it doesn't cause more severe illness, evade vaccinations, or cause earlier infection, according to Fauci. fortune.com

Post-COVID Conference Boom Coming?
Workers Are Ready to Network Again. Conference Organizers Want to Help

In-person conferences are returning in force, but reduced travel budgets and a patchwork of ever-changing COVID safety rules are creating headaches for planners

Business travel is back. Again. White-collar workers are packing their suitcases and boarding planes after a retreat from nonessential travel prompted by the Omicron variant. One of their first orders of business? Reconnecting with colleagues in their industry and, well, partying.

There is a growing desire among some lawyers, accountants and other professional-services workers to get back out into the world and start networking. The demand to do so is fueling a shift by conference organizers to a mixture of in-person and hybrid offerings from the largely virtual-only events of the past two years.

But pulling off an in-person conference in today's world comes with a range of new challenges. Event planners face a patchwork of ever-changing state and local Covid-19 regulations, reduced corporate-travel budgets and other hurdles, such as sudden cancellations when speakers test positive for Covid-19.

Big conferences require ample space for panels, exhibitors and networking events, and convention centers and hotels are often booked years in advance for this purpose. That means many of the events happening in 2022 are in cities and venues chosen well before anyone heard of the novel coronavirus.

Some conference planners are putting on their first in-person conference in two years in a city with stricter rules than others. Although cities and states are shifting back to looser safety protocols, everybody from organizers to attendees have to be ready to pivot at a moment's notice. wsj.com

Pandemic Era Remote Work - The Mental & Physical Impact
Remote work amid COVID-19 pandemic led to spikes in mental, physical issues
A recent survey of people who worked from home during the COVID-19 pandemic shows that nearly three-quarters experienced new mental health issues, while 65% developed new physical issues.

Since working from home, 74% of the respondents said they'd experienced a new mental health issue, and 55% said they'd experienced two or more. Those issues included anxiety, sadness, trouble sleeping, low motivation, mental stress and trouble concentrating.

"Although it was apparent that the pandemic disrupted our lives in a way that was stressful, we were a bit shocked by the high incidence of new health issues among the home-based workforce so early on in the pandemic," study co-author Shawn Roll, director of USC's doctoral program in occupational science, said in a press release. safetyandhealthmagazine.com

WHO blames rising Covid cases in Europe on curbs lifted too soon

NYC COVID Cases Rising, Manhattan Transmission Jumps


As Some States Expand Facial Recognition Use, Another Pulls Back
A state commission wants new limits on how police use facial recognition
A Massachusetts commission has proposed recommendations that the Judiciary Committee's House chairman says will balance implications of facial recognition technology on individual privacy rights, and the "proper role" it can play in the criminal justice system.

While legislative leaders have not flagged it as a near-term priority, the Legislature in the 2020 policing reform bill outlined parameters on the use of the technology by law enforcement and created the commission to investigate and make recommendations governing usage of facial recognition by government. Now, that panel has returned with ideas for the Legislature to consider.

The recommendations include:

Limiting and regulating law enforcement's acquisition, possession, access or use of any facial recognition system, or authority to enter into a contract for those purposes, absent express statutory authorization;

Requiring a warrant issued by a judge based on probable cause that an unidentified or unconfirmed individual in an image has committed a felony before permitting a facial recognition search, with exceptions for emergencies or to identify a deceased person;

Prohibiting the use of "emotion recognition" and application of facial recognition technology in live surveillance and tracking;

Centralizing law enforcement use of facial recognition to a state-level facial recognition operations group within the Massachusetts State Police;

Including explicit requirements for notification to defendants identified using facial recognition technology and the admissibility of information received from an unlawful facial recognition search in criminal proceedings;

Imposing more stringent data collection and reporting requirements on the use of the technology. wbur.org

Editor's Note: As the Daily Reported on March 15 and March 18, both Virginia and New York are taking steps to expand the use of facial recognition technology amid the nation's crime surge. In New York's case, police claim the technology has helped lead to thousands of arrests.

Russia's Copy-Cat McDonald's and Rip-Off Retail Brands
How store closures and luxury goods export bans could lead to a rise in rip-off brands and counterfeit products in Russia

Luxury goods export bans could give rise to the counterfeit market in Russia

Over the past few weeks, dozens of retailers have closed shop in Russia, and export bans on luxury goods will make it harder for consumers to get their hands on expensive cars, art, and designer handbags produced in the US, UK, and EU.

While the intention of the latter is to deprive the country's elite - and often Putin's allies - of the world's most luxurious products, it could end up giving rise to a counterfeit market or lead to more gray market goods - items that are sold outside the manufacturer's official distribution networks - circulating in Russia.

For other western brands, there's a growing risk that pulling out of Russia could lead to copy-cat versions cropping up in their place. This month, a Russian fast-food chain called Uncle Vanya filed to trademark a logo that bore an uncanny resemblance to McDonald's golden arches.

Lands said that Russian authorities could approve trademarks of this kind in retaliation to Western sanctions, and there's not a lot that Western brands could do if it did happen. businessinsider.com

Brick & Mortar Comeback?
Online Brands Try a Traditional Marketing Strategy: Physical Stores

As digital advertising costs rise, more direct-to-consumer retailers are opening shops, leasing turnkey options or securing short-term spaces in other stores.

Some larger online brands - like Warby Parker and AllBirds - have expanded with physical locations for several years, and smaller companies are now experimenting as well, opening free-standing shops, leasing from a retail service or securing short-term spaces in other stores.

Business owners are motivated by multiple factors. Some have always included brick-and-mortar outposts as part of their strategy, adopting what's known as an omnichannel approach, which provides a seamless shopping experience across desktop, mobile and physical platforms.

For others, renting a store has become more attractive because the cost of acquiring customers through social media advertising "has become prohibitive," said Michael Brown, a partner in the consumer products and retail practice at Kearney, a consulting firm. The tipping point varies, he added, but it "typically occurs where growth has slowed and the cost of acquiring new customers has increased." nytimes.com

Starbucks Workers Unionize in Company's Hometown
Union wins right to represent Starbucks workers in its Seattle hometown
Workers at a Starbucks store in its Seattle hometown voted unanimously to be represented by a union, giving the organizing effort by some company employees their most one-sided victory to date.

The store is a small one, with 13 employees eligible to vote, and only nine had their votes counted. The victory gives the Starbucks Workers United union one of its highest-profile wins in the organizing effort that has been growing rapidly since early December, when the first store in Buffalo, New York, voted in favor of the union.

Before Tuesday, five stores in and near Buffalo, New York, and one in Mesa, Arizona, voted to join the union. One in Buffalo voted no. The union said there are 149 other stores spread across 27 states where workers have signed cards in support of the union requesting an election. cnn.com

Gas and go. Pay later. How some drivers are dealing with higher fuel costs.
Klarna, a buy now, pay later company, is allowing consumers to pay for gas in six installments. Is this a good thing?

Macy's Expands Backstage In 36 Locations Nationwide

Continuing with its DTC pivot, Nike plans stand-alone Jordan stores

Nike sees signs of recovery in China, which could be a good omen for other retailers

New bills propose gas price stimulus payments to Americans

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2022 RH-ISAC Cyber Intelligence Summit
Summit Registration Now Open: 50% Off Early Bird Price!
Early registration is now open for the
2022 RH-ISAC Cyber Intelligence Summit, taking place in person on September 20-21. RH-ISAC's premier event brings together cybersecurity professionals from across the retail, hospitality and travel industries for two days of inspiring keynotes, engaging breakout sessions, and exciting networking opportunities.

Use discount code EARLYBIRD to attend this event for just $297! Register before April 29 to take advantage of exclusive early bird savings. Register Now

Russia Denies Its Planning Cyber Attacks Against U.S. Businesses
Kremlin dismisses U.S. warning of potential Russian cyber attacks
The Kremlin on Tuesday rejected U.S. warnings that it may be preparing to conduct cyber attacks in response to Western sanctions, and said it did not engage in "banditry".

U.S. President Joe Biden on Monday told businesses to do more to protect themselves against possible cyber attacks by Russia, warning there was "evolving intelligence" that Moscow was exploring options on that front.

Kremlin spokesperson Dmitry Peskov told reporters: "The Russian Federation, unlike many Western countries, including the United States, does not engage in state-level banditry."

Russia has previously rejected similar allegations, including accusations that it was responsible for hacks on Ukrainian banking and government websites in February.

Pentagon spokesman John Kirby on Tuesday said the U.S. Department of Defense has not suffered any cyberattacks, adding that U.S. officials were open with American business leaders at Monday's meeting about the likely risk to corporations.

Important U.S. companies that provide critical infrastructure should improve their cyber defenses, but there was "no certainty" such an attack would occur, senior White House cybersecurity official Anne Neuberger said on Monday. reuters.com

Extortion Gang Hits Microsoft
Microsoft Investigating Claim of Breach by Extortion Gang

The LAPSUS$ group has previously compromised Nvidia and Samsung.

Microsoft is investigating claims that an extortion-focused hacking group that previously compromised massive companies such as Ubisoft and Nvidia has gained access to internal Microsoft systems, according to a statement from the company.

The hacking group, which goes by the self-designated name LAPSUS$, has successfully breached a wave of corporations recently. LAPSUS$ sometimes makes unusual ransom demands of its victims, including asking Nvidia to unlock aspects of its graphics cards to make them more suitable for mining cryptocurrency. The group has so far not made any public demands against Microsoft.

On Sunday, LAPSUS$ posted a screenshot of what appeared to be an internal Microsoft developer account to their Telegram channel. The screenshot appeared to be from an Azure DevOps account, a product that Microsoft offers that allows developers to collaborate on projects. Specific projects shown in the screenshot include "Bing_UX," potentially referring to the user experience of Microsoft's Bing search engine; "Bing-Source," indicating access to the source code of the search engine; and "Cortana," Microsoft's smart assistant. Other sections include "mscomdev," "microsoft," and "msblox," indicating whoever took the screenshot may have access to other code repositories as well. vice.com

Automated & Sophisticated Cyber Attacks
Payment fraud attack rate across fintech ballooned 70% in 2021

Sift released a report, detailing the increasingly sophisticated - and often automated - tactics cybercriminals leverage to commit payment fraud.

AdvertisementDerived from a global network of over 34,000 sites and apps and a survey of over 1,000 consumers, the index reveals that the payment fraud attack rate across fintech ballooned 70% in 2021-making it the highest increase across any vertical in the network.

The increase in payment fraud also correlated with massive 121% growth in fintech transaction volumes on Sift's network year-over-year, making this sector an attractive target for cybercriminals.

According to this analysis, these rising attacks were aimed primarily at alternative payments like digital wallets, which saw a 200% increase in payment fraud, along with payments service providers (+169%), and cryptocurrency exchanges (+140%).

These abuse tactics were aimed at buy now/pay later (BNPL) services, which saw a 54% year-over-year uptick in fraud attack rates. In late 2021, Sift's Trust and Safety Architects discovered a growing number of fraud schemes on Telegram offering unlimited access to BNPL accounts through fake credit card numbers and compromised email addresses-showcasing the array of methods actors in the Fraud Economy are using to target the entire fintech sector. helpnetsecurity.com

Crowdsourced Efforts Get Leveraged in Ukraine Conflict
The battle is not just being waged in the physical world - it's also happening online. And average people are taking part, not just governments.

6 Data Cybersecurity Challenges with Cloud Computing



In Case You Missed It

Exploring the growing complexity of retail loss prevention

As commerce and consumer habits evolve, the function of preventing loss in retail has become increasingly complex. Teams charged with protecting and enhancing retail profitability must take on new responsibilities to protect people, property, and assets.

Retail Council of Canada's virtual Retail Loss Prevention Forum, on April 12, 2022, will examine how retail loss prevention and risk management teams are evolving their roles, responsibilities, and empowering their staff with the new skills and approaches required to be effective in today's retail environment.

During this packed ½ day forum, leading retailers will share real-life, actionable examples of how new proactive tactics are outsmarting felonious activities.

Click here to learn more about the event's topics and speakers.

COVID Update

Front Line Employees Fearful & May Continue Wearing Masks For a While
The masks are coming off, but grocers remain on guard

Many safety measures will remain in place and frontline staff likely won't go maskless

Most mask mandates are coming to end in Ontario this week, but don't expect them to entirely disappear from grocery stores just yet.

March 21, people in most indoor settings in Ontario, including grocery stores, pharmacies and restaurants, will no longer have to wear a mask. Mask mandates in settings such as public transit, hospitals and long-term care homes will lift on April 27. The Ministry of Health has said individual employers may keep mandatory masking policies in place if they so choose to

However, even if masks aren't mandatory, most employees (and some customers) will likely continue to mask up. And grocers aren't about to give up other safety measures put in place during the COVID-19 pandemic.

The Retail Council of Canada recently conducted a survey to get a read on how its members will handle the unwinding of mandatory public health requirements in Ontario. It found that all retailers will support staff if they choose to wear masks even if they're not required to. Many retailers will maintain messaging, such as signs, indicating that customers may continue to wear masks, but they're not required to do so. Many will also continue to provide sanitizers and other health and safety tools, such as Plexiglass shields at cash desks, as a way to continue providing added protection to their employees and customers

In a statement to Canadian Grocer from Walmart Canada, the retailer said the safety of its associates and customers is a top priority. "From time to time, we modify our practices and procedures to ensure they are consistent with current provincial and public health requirements," the statement read. "Walmart Canada will be modifying our mask policy to align with current provincial guidelines. In Ontario as of March 21, the decision to wear a mask is up to the discretion of our associates and customers. We will continue making masks available to our associates, as we strongly recommend that they wear them."

Gary Sands, vice-president of government relations at the Canadian Federation of Independent Grocers (CFIG), believes grocers will do whatever they can to support staff members who choose to continue to wear masks.


One question is, after two years of wearing masks in retail settings, will they be that easy for people to give up? For the most part yes, according to Steve Joordens, a professor of psychology at the University of Toronto Scarborough. He calls it "the great snapback."

"I don't know how quickly they will snap back. They have to have a relatively close interaction with everybody who comes through their checkout," says Joordens. "So, I wouldn't be surprised that we see them being much more cautious much longer, potentially continuing to wear masks. And I don't think it would be a bad idea for grocery stores to keep the Plexiglass up for a while." canadiangrocer.com

Ontario Drops Mask Mandate
Ontario lifts mask mandates in most public spaces including schools, retail settings
Ontario residents were able to shop, see a movie, and take in a hockey game without wearing a mask for the first time in about a year-and-a-half as the province lifted face-covering mandates for most public spaces Monday.

Select settings such as public transit, health-care facilities, long-term care homes and congregate care settings will keep mask mandates until the end of April, but masks are no longer required in most other public spaces, including restaurants, bars, gyms, retail, cinemas, theatres, sports venues, and meeting and event spaces.

Monday marked "an important milestone" in the fight against COVID-19, Premier Doug Ford wrote on Twitter.

"Ontario's cautious approach throughout the pandemic has allowed us to save countless lives as we emerge with one of the lowest fatality rates in North America," he said later Monday in remarks to a Canadian American Business Council roundtable in Washington, D.C. toronto.ctvnews.ca

Still No Plans for Feds to Lift Restrictions
No end in sight for federal COVID-19 restrictions, health minister tells Commons committee
As provinces across the country lift mask and vaccine mandates, Health Minister Jean-Yves Duclos refused to provide a date or a target for when the federal government would do the same.

Duclos appeared at the Commons health committee Monday and was asked repeatedly by Conservative MPs when mandates would be lifted. MP Michael Barrett asked Duclos why the federal government couldn't lay out a plan for ending mandates when provinces have made that move.

Provincial governments hold jurisdiction over most COVID rules, and they have mostly ended restrictions; lockdowns have been phased out and more recently vaccine or mask requirements have been eliminated or a date has been announced when that would take place. nationalpost.com

Canadians are in favour of hybrid work amid COVID. Can employers force them back?

What you need to know to drive or fly across the Canada-U.S. border as more COVID restrictions get lifted

Cannabis Stores Hit with Robbery Surge
Calgary cannabis store owners call for change to display rules after spike in robberies
Calgary cannabis store owners are pushing for changes to Health Canada's rules on product displays in an effort to make the businesses safer for staff and patrons.

The film on windows that covers most cannabis stores is not mandated, but it is one way for them to comply with sections 29 and 30 in the federal Cannabis Act, which prohibits the display of cannabis or cannabis accessories where a young person can see them from street level.

The issue with the coverings, as Justin Woo points out, is the blocked windows act as a cover for thieves when they rob the stores.

"Someone can come into the store and they have more time to do what they want," said Woo, who owns four Bud Bar locations. "In most instances (thieves) can lock the door if they want and no one outside - even if you're on a main road or busy intersection or busy traffic - no one can see inside, so that creates a huge security risk."

Omar Khan is a spokesperson for High Tide Inc., which oversees 113 Canna Cabana dispensaries across the country, including more than 60 in Alberta. He says the number of cannabis store robberies across the country started accelerating at the onset of the pandemic.

Wilsher says CPS and store owners are working with the Alberta Gaming Liquor and Cannabis (AGLC) to explore alternatives to window coverings. In a statement, the AGLC says "recent thefts in cannabis retail stores (are) a concern and AGLC is currently working with our stakeholders to see what other options may be available." calgary.ctvnews.ca

59% - Communications 'Somewhat to Not-At-All Useful' & 37% Want to Quit
Disconnect Between Retail Workers and Head Offices in Canada a Major Issue Leading to Turnover: Report
A new report by Nudge, a mobile communications platform, has found that there's a big disconnect between retail workers and their head offices.

The Deskless Report: Retail Edition found that 68 per cent of retail workers said feedback is very or extremely important to them, but 37 per cent of workers don't feel heard by their organization.

81 per cent of retail leaders feel they're sending out meaningful, quality communications, while 59 per cent of retail workers said the communications they receive are somewhat to not-at-all useful; and

27 per cent of retail leaders stated turnover was their biggest challenge, with 37 per cent of polled retail workers saying they want to quit their jobs due to a combination of poor management, pay and benefits and poor communication.

"Retail can't escape the impact of The Great Resignation and corporate leadership is finally catching on," said Jordan Ekers, Co-founder and COO of Nudge. "Turnover and resignations are still on the rise because frontline retail workers want better. Better communications, better feedback, better engagement and a better employee experience. It's time retail leaders listened and it seems that they now are. retail-insider.com

'Swiss Army Knife of Cyber Intrusions'
Ontario security company uncovers ransomware gang affiliate using Cobalt Strike

Conti claimed responsibility for a cyberattack on a Quebec smelter Rio Tinto operates earlier this month.

An Ontario security software company says it has discovered a new affiliate of a ransomware gang that has pledged allegiance to Russia carrying out attacks with threat emulation technology.

Waterloo, Ont.-based eSentire says its threat response unit has been tracking an affiliate of Conti since August and discovered the group used Cobalt Strike in two attacks around Valentine's Day, as tensions between Russia and Ukraine were escalating.

The firm calls Cobalt Strike "the Swiss army knife of cyber intrusions" because the tool can replicate and launch sophisticated cyberattacks that can test security detections, protections and response systems, but is being used by threat actors to compromise IT environments and spread throughout networks. canadiansecuritymag.com

Pent-up demand has Canadians shrugging off spiraling prices, for now
Red-hot inflation has Canadians opening their wallets wider at the grocery store and gas pump, but that's not stopping them from also spending on travel, new cars and home improvements as pent-up demand outweighs cost pressures, at least for now. reuters.com

Walmart Canada Announces Massive Fulfillment Centre Near Calgary as Part of Significant National Growth Initiative

IKEA Canada Continues National Expansion Strategy with Launch of First Planning Studio Concept in Quebec

Best Buy Armed Robbery Crew on the Loose
Milton, ON: Armed gunpoint robbery at Best Buy has police hunting 5 suspects
Halton police are looking for five suspects following the armed robbery of a Milton Best Buy on Tuesday, March 15. At around 6:50 p.m., two suspects, one reportedly armed with a handgun, entered the 1195 Maple Ave. store and forced their way into a back room, police said.

The robbers then opened a back door and let two more suspects in, at which point, police said, all four began placing merchandise into garbage bags. A few minutes later, the suspects left with the stolen property and were seen leaving the area in a waiting vehicle driven by a fifth individual.

Police were unable to provide details regarding what types of products were stolen. No one was injured during this incident. Police said the suspects wore gloves, facemasks, and glasses to conceal their identities. thestar.com

Toronto Violent Cell Phone Store Robbery Spree
Police make arrests in connection with nearly a dozen cell phone store robberies committed across the GTA
Police have arrested three people in connection with a rash of violent cell phone store robberies that have occurred across the Greater Toronto Area this winter. Police say that a total of eleven robberies occurred in Toronto, Durham Region and York Region between January 8 and February 27.

They say that in each of the robberies two men entered the store and proceeded to threaten and assault employees while demanding access to a safe where cell phones were stored. The men would then flee the stores with a quantity of cell phones, police say. In some instances they left the area in stolen vehicles.

In the wake of the rash of robberies, the Toronto Police Service Hold Up Squad began a multi-jurisdictional investigation in cooperation with their counterparts in Durham and York regions. cp24.com

Employee at Nesters Market punched in the face while trying to stop theft
A worker at a Nesters Food Market in Vancouver was hit so hard by an alleged thief on Monday, his glasses were knocked off his face. The violence appeared to stem from stolen cereal, and the employee was struck when he pulled the food away from the man.

Police investigate after robbery reported at Toronto jewelry store

Police say youth among 2 people charged in Edmonton cannabis store robbery

Moncton, NB: RCMP seeking public's assistance to identify robbery suspect

Two Oakville pharmacies robbed within minutes of each other

Suspect at large after Ajax convenience store robbery

View Canadian Connections Archives






Amazon Drivers Protest
Amazon drivers staged a protest demanding higher pay to cope with surging gas prices

Amazon Flex drivers and other gig economy drivers staged a protest outside an Amazon warehouse Wednesday.

Delivery drivers are trying to pressure Amazon to pay more to its Flex program drivers to accommodate surging gas prices.

Around 50 delivery and rideshare drivers, including drivers for the Flex delivery program, gathered to protest outside an Amazon warehouse near Los Angeles on Wednesday, CNBC reported.

Gas prices have spiked since Russia began its invasion of Ukraine at the end of February, and the price of gas had already been rising in the months running up to the invasion. The national average price for gas was $4.27 a gallon as of Thursday, according to American Automobile Association Gas Prices, an increase of about 75 cents from a month earlier.

Amazon Flex drivers use their personal vehicles to deliver packages for the e-retail giant, rather than being employed by delivery contractors for Amazon, and purchase their own fuel.

CNBC reported the protest was organized by Mobile Workers Alliance, a group which describes itself as representing gig-economy workers.

"We rideshare drivers are so proud to have joined Amazon Flex delivery workers yesterday to call for higher pay rates during this massive surge in gas prices," the MWA tweeted Thursday. businessinsider.com

Amazon Union Retaliation?
'Locked out by a robot': Amazon Fresh accused of retaliation to union drive

Several unfair labor practice charges filed with the NLRB as a Seattle Amazon Fresh grocery store resists efforts to unionize

Las week, 26-year-old Kaylyn Richards received an automated email informing her that she was terminated from her job at an Amazon Fresh grocery retail store in Seattle.

Earlier that week, Richards had spoken with one of her managers about clerical problems she was having with the attendance time clock, as she was erroneously docked attendance points, though she noted she had never missed shifts or used paid time off if doing so. A manager reassured her the clerical errors made clocking in and out through the app would be resolved.

Later in the week, Richards continued working as usual without any problems, and even noted she discovered glass in a tray of fish after a portion of the glass window in the deli had broken. Then, the day after her last shift, on a Wednesday night, Richards realized she had been locked out of the A to Z Amazon system. theguardian.com

Giant Food makes online grocery pickup a free service







Beverly Hills, CA: 5 suspects target Beverly Hills jewelry store in brazen $5M 'smash and grab' robbery
A brazen "smash-and-grab" robbery is under investigation in Beverly Hills and the thieves took off with roughly $5 million worth of jewelry, the store owner said. The robbery occurred at about 2 p.m. Tuesday at Luxury Jewels of Beverly Hills in the area of South Beverly Drive and Charleville Boulevard, near Reeves Park. The suspects shattered the front windows with sticks or sledgehammers and fled the scene with several items from the store, according to the Beverly Hills Police Department. A video shared by Street People of Beverly Hills showed a group of suspects targeting a jewelry store in the area. The suspects were seen running out of the business, leaving the jewelry store window badly shattered. fox10phoenix.com

Tallahassee, FL: FDACS Office of Agricultural Law Enforcement Arrests Member of Retail Theft Ring
Last week, the Florida Department of Agriculture and Consumer Services (FDACS) Office of Agricultural Law Enforcement (OALE), in cooperation with the Escambia County Sheriff's Office, arrested an individual suspected to be involved with an organized retail theft ring operating in the greater Pensacola area and other states. "As the state's consumer services watchdog, know that our Office of Agricultural Law Enforcement will bring the full force of the law against anyone breaking the law and who targets Florida's consumers and businesses," said Commissioner Nikki Fried. "I am proud of the continued results produced by our investigators, officers, and partners that are helping shut down criminal operations in our state."

Background: FDACS OALE opened an investigation into reports by a national retailer that a retail theft ring had leased heavy equipment, removed the retailer's identifiers from the equipment, and advertised the equipment for sale locally on internet sites.

Results: On March 15, 2022, undercover OALE law enforcement investigators and Escambia Sheriff's deputies met with a suspect in the investigation, later identified as Stephen Graves of Warren, Michigan, to purchase stolen equipment from him for $25,000. During the transaction, investigators located the stolen equipment and arrested Graves. He was booked into the Escambia County Jail on the following charges: Florida Statutes, Grand Theft; Second-Degree Felony; 1 count. , Florida Statutes, Dealing in Stolen Property; First-Degree Felony; 1 count, Florida Statutes. Knowingly possess ID of another without consent; First-Degree Misdemeanor; 1 count. Florida Statutes, Scheme to Defraud; First-Degree Felony; 1 count. Florida Statutes, Possession of Fraudulent ID; Third-Degree Felony; 1 count. Graves' bond was set at $221,000 dollars. fdacs.gov

Update: Grorham, ME: Police suspect weed businesses hit by same New Bedford burglars
The robbery of an estimated $59,000 worth of weed products from a Maine marijuana business in October is just one of a string of weed-related burglaries in New England that police suspect are being organized by the same group. The group cut through the wall of a warehouse in Gorham and ran away with nearly 30 pounds of marijuana and 500 THC vaping cartridges, The Portland Press Herald reported Monday. wbur.org

Beaumont, TX: Sheriff's deputies searching for suspect accused of stealing 3 welding machines; total value over $60,000

Murfreesboro, TN: Police investigating $1,000 theft from Hollister in Avenue Shopping center

Concord, NH: Woman charged with Felony in Best Buy theft

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Shootings & Deaths

Highland Heights, MI: Man fatally shot while working at Check Cashing store
A 53-year-old man is dead after being shot in the face while working at a check cashing store in Highland Park on Friday, March 18, authorities said. Wayne County Prosecutor Kym Worthy has charged Paul Clifton McColor, 53, of Detroit, in connection with the fatal shooting of Saad Hanna Halabo, 53, of West Bloomfield. Michigan State Police troopers were dispatched around 4:15 p.m. on Friday to a check cashing store in Highland Park for a reported shooting, according to a news release from the prosecutor's office. Upon arrival, troopers found Halabo inside the store, deceased with a gunshot wound to the face. It is alleged that McColor entered the employee area of the store and had an argument with Halabo, the release said. He then allegedly shot the victim, causing fatal wounds, before fleeing the scene. mlive.com

Tempe, AZ: Man dies after being shot in IKEA parking lot
Police are investigating after a man was shot in an IKEA parking lot near the Interstate 10 and Warner Road interchange in Tempe Monday afternoon. Officers responded to the parking lot and located a man with a gunshot wound, according to the Tempe Police Department. The man was pronounced deceased at the hospital. Police said two suspects drove away but police from Maricopa and Gila River were able to locate the suspects' vehicle and two people were detained without incident. The incident is believed to be isolated and there is no threat to the public, police said. One of the suspects has been identified as 18-year-old Isaiah Williams, according to court records. Williams and the other suspect allegedly went to the IKEA parking lot to buy marijuana from the victim and decided to instead rob him, court records show. The three men fought for control over a gun, resulting in it discharging several times and striking the victim. Williams and the other suspect then fled the scene, court records show. 12news.com

Kansas City, NO: Man charged in KC gas station killing
A 29-year-old Kansas City man has been charged in the fatal shooting on March 14, outside a gas station in the 8100 block of Bannister Road in Kansas City, according to Jackson County Prosecutor Jean Peters Baker. Camoi Hendricks, 29, faces charges of Murder 2nd Degree, and Armed Criminal Action. hayspost.com

Fresno, CA: Robber tries to shoot his way out of smoke shop after lock-in
A suspect frantically fired 30 rounds into the front door of a smoke shop after the employees locked him inside during a robbery last month, according to the Fresno Police Department. Around 9:20 p.m. on Friday, Feb. 25, officers were called out to the Pipes R Us Smoke Shop near Kings Canyon Road and Maple Avenue after receiving a report that shots had been fired during a robbery at the business. Once realizing he was trapped, officers say Montejano pulled out a gun and started firing several shots into the front door as he tried to break out the glass and escape from the store. When Montejano ran out of ammo, officers say he grabbed Hernandez's gun and continued shooting at the door. After failing to shoot out the glass, officers say Montejano took the keys from an employee but was still unable to get the front door open. As Montejano continued to struggle with the door, officers say the getaway driver, identified as 27-year-old Jose Montano, jumped out of his car and helped kick it open. Officers say Montano, Montejano, and Hernandez then ran out of the store, got into the getaway vehicle, and left the area. Detectives were able to track down and arrest Hernandez and Montano following the robbery. yourcentralvalley.com


Robberies, Incidents & Thefts

Lacey, WA: Pepper spray, flare gun, gun: How a confrontation escalated at Fred Meyer
A confrontation Monday afternoon at the Lacey Fred Meyer escalated from pepper spray to flare gun to gun, police say. Lacey police were dispatched to the store about 1 p.m., Sgt. Shannon Barnes said. Once there, they learned a 57-year-old man at the store had confronted a 40-year-old man who was shoplifting, Barnes said. When the older man confronted him, the younger man threatened to assault him. That prompted the older man to pull out his pepper spray and spray him, which led the younger man to pull out a flare gun. Finally, the older man pulled out a handgun and the younger man left the store. The shoplifting suspect was ultimately arrested on suspicion of second-degree assault for pointing the flare gun at the man, she said. Barnes said the older man had a valid concealed pistol license. theolympian.com

Charlotte, NC: Theft suspect attempts to hide by hanging from ceiling in interrogation room
After fleeing from officials following a burglary investigation, Charlotte County Sheriff's officials say that a suspect tried to flee again once in custody. In the early morning hours on March 21, deputies responded to a home on Abrade Avenue after a suspect was found pacing on the back lanai. The suspect then fled the scene once law enforcement arrived. The homeowner advised that the suspect, identified as Terrence Meehan, had broken into their home on March 20, and stole cash from her daughter's bedroom. A perimeter was set up and K9 conducted a track. After several tips regarding the sighting of Meehan, deputies were able to locate him between a garage and RV at a residence. The deputy then placed Meehan into custody for burglary and resisting without violence. Meehan was taken to the district office on Loveland Blvd for questioning. While Meehan was in the interview room, detectives heard a commotion and opened the door to see Meehan hanging from the ceiling in an attempt to escape custody. mysuncoast.com

Owatonna, MN: Charges filed after alleged employee theft at pharmacy
Kenyon woman is facing felony charges after she allegedly stole 1,000 pills from an Owatonna pharmacy where she was employed. Maegan Marie Barbara Livingston, 34, was charged by summons Tuesday in Steele County District Court with felony theft and felony fifth-degree drug possession. The charges stem from an incident that occurred in February. According to the criminal complaint, Owatonna police were notified by Sterling Long-Term Care Pharmacy of an employee theft. Staff allegedly told police a full bottle of 1,000 tablets of Tramadol (50 mg) was discovered missing during a biennial control audit on Feb. 15. Video footage reportedly shows Livingston on Feb. 14 removing two bottles of Tramadol from a control cabinet and placing them at her workstation. Livingston allegedly covers the bottles with her sweatshirt and continues to fill prescriptions, eventually removing one bottle from under the sweatshirt and placing it back into the control cabinet. When Livingston is shown placing her sweatshirt back under the table, the remaining bottle of pills is no longer on the station, according to court documents. The pharmacy reportedly terminated Livingston's employment Feb. 21. On Feb. 23, Livingston met with an Owatonna officer to talk about the theft, according to the report. Livingston allegedly said she was "in a dark spot in her life" and took the pills, but threw them away in the pharmacy restroom garbage. Livingston reportedly told police she knew what she was doing was wrong. According to the Mayo Clinic, Tramadol is a pain medicine classified as a synthetic opioid. It is a Schedule IV controlled substance. southernminn.com

Fresno, CA: Smash & Grab Robbery Adds New Security Concern for Fashion Fair Mall

Tulsa, OK: 80-year-old woman robbed at knifepoint outside Home Depot

Laredo, TX: Mother and son indicted for dealing counterfeit goods

Guthrie, OK: Former fast-food employee charged, twice, for theft

UK: Merseyside, England: Motorbike gang jewel raiders force way in to shop

Spain: One Brit among Spanish Gang that conned $2 Million Euros by renting out fake apartments



Auto - Lincolnwood, IL - Burglary
C-Store - San Diego, CA - Armed Robbery
C-Store - Chicago, IL - Burglary
C-Store - Elmira, NY - Burglary
CVS - Contra Costa County, CA - Armed Robbery
Clothing - Abilene, TX - Robbery
Dollar General - Lowndes County, MS - Armed Robbery
Gas Station - Omaha, NE - Armed Robbery
Gas Station - Omaha, NE - Armed Robbery
Gas Station - Omaha, NE - Armed Robbery
Jewelry - Pooler, GA - Robbery
Jewelry - Beverly Hills, CA - Robbery
Lowe's - Citrus Heights, CA - Robbery
Restaurant - Atlanta, GA - Armed Robbery
Restaurant - Franklin, TN - Burglary
Restaurant - Los Angeles, CA -Armed Robbery
Tobacco - Fresno, CA - Armed Robbery/Shooting
Tobacco - Montrose, CO - Burglary
Vape - Lincoln, NE - Burglary
Walmart - Citrus Heights, CA - Robbery
Walmart - Roseville, CA - Robbery


Daily Totals:
• 15 robberies
• 6 burglaries
• 1 shooting
• 0 killed

Click to enlarge map





None to report.

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Featured Job Spotlights


Help Your Colleagues By Referring the Best

Refer the Best & Build the Best

Divisional Loss Prevention Manager
Oakville, ON, CAN - posted March 16
This position is responsible for directing loss prevention and security field operational personnel and programs that protect the human and material resources of the Corporation's assets throughout Canada, The Americas Group. This position manages and resolves loss prevention and security related issues...

Loss Prevention Supervisor
Asheville, NC - posted March 10
This position will act as the expert Loss prevention subject matter expert for this building. Loss Prevention Site Lead is to safeguard associates, equipment, and the assets of the organization as well as independently assess the environment, recommend and/or execute appropriate actions in a timely manner to mitigate risks...

Assoc. Manager. Asset Protection
Plano, TX - posted March 10
This role's primary focus will be to serve as the lead for Executive Protection, Major Events Security, and assist with Travel Security programs worldwide. In addition, this position will play a primary role in executing safety, security, and loss prevention programs and policies for all corporate-owned locations...

Area Loss Prevention Manager
Virginia & Maryland - posted March 9
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Loss Prevention Security Investigator
San Bernardino, CA - posted March 8
Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...

Regional Fraud Investigator
Dallas, TX - posted March 8
Regional Fraud Investigation Managers are responsible for in total, the receipt of reports of losses of assets, consisting of money and or merchandise causing losses to Signet Jewelers Inc. The position further entails the investigation, determinations of loss causes, individuals responsible for such losses if warranted...

Regional Loss Prevention Manager
Sugar Land, TX - posted March 7
The position will be responsible for: -Internal theft investigations -External theft investigations -Major cash shortage investigations -Fraudulent transaction investigations -Missing inventory investigations -Reviewing stores for physical security improvements -Liaison with local Police Depts. and make court appearances...

Corporate Risk Manager
New Orleans, LA, Memphis, TN, or Jackson, MS - March 9
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...

Loss Prevention Supervisor
West Jefferson, OH - posted March 7
Provides leadership to the LP staff which includes but not limited to performance development, direction on daily duties, and meeting department goals. Supervises Loss Prevention programs and process in the Distribution Center (DC) and partners with DC Management team to ensure physical security, product, equipment and employees meet LP requirements...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; Waterbury, CT;
East Springfield, MA
- posted March 7
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Specialists (Store Detective)
Boston, MA - posted March 7
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates... 

Asset Protection Lead
Brooklyn, NY - posted February 25
You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis)...

Regional Asset Protection & Safety Manager
Chicago, IL - posted February 23
Responsible for ensuring application of EHS, occupational safety, and loss prevention programs and policies at the store, region, and cross-regional levels. Works to ensure education, communication, and understanding of safety and loss prevention policies, including how safety and asset protection contributes to profitability and business success...

Regional Asset Protection Manager
Indiana - posted February 22
This role is to lead the Asset Protection business partner model for the two regions of retail stores and serves as a strategic partner to regional operations leadership. The role is responsible for leading a team of market and store asset protection personnel responsible for ensuring the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink...

Loss Prevention & Safety Business Partner
Sparks, NV - posted February 18
The Loss Prevention and Safety Business Partner (LPSBP) is responsible for effectively delivering on operational objectives and KPI performance across Assets Protection, Associate Safety, Physical Security, and Investigations, in an assigned DC of responsibility, in partnership with the facility leadership and home office team...


Loss Prevention Manager
Moonachie, NJ - posted February 16
The Loss Prevention Manager is responsible for supporting the day-to-day operations of our retail locations. This role is responsible for the implementation and coordination of all Loss Prevention best practices. This includes training for store teams to ensure understanding and compliance of physical security, inventory and loss control...

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