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Brian J. Aquilina promoted to Group Vice President, Organizational Safety & Security for Ross Stores
Brian has been with Ross Stores for more than 14 years, starting with the company in 2008 as Senior Area Loss Prevention Manager. Before his promotion to Group Vice President, Organizational Safety & Security, he served as VP, Organizational Safety, Security & Investigations for the company. Throughout his time with Ross, he has also served as Sr. Director, Organizational Safety, Security and Investigations, Director, Ross Investigative & Safety Center, and Senior Manager, Ross Investigative & Safety Center. Earlier in his career, he also served as a Loss Prevention District Manager for Sears. Congratulations, Brian!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position




Agilence Delivers an Average 3318% Annual Return on Investment for Customers

Drive Research Finds Loss Prevention Analytics Investments with Agilence are Paid Back in 38 Days on Average

MOUNT LAUREL, N.J., March 22, 2022 -- Drive Research today published a report that finds Agilence, the leader in Loss Prevention Analytics, delivers an average of 3318% Return on Investment (ROI) for its customers, with an average payback period of 38 days.

"Reducing loss is an ongoing struggle for retail and restaurant brands," says Agilence CEO Russ Hawkins. "But these results are a testament to the quantifiable value we are providing to our customers. They are experiencing benefits extremely quickly and can sustain those results over time."

Read more in the Vendor Spotlight column below

The U.S. Crime Surge
The Retail Impact

Lawmakers Demand DOJ Action to Curb Retail Theft
Rep. Ken Buck leads letter to DOJ demanding action on surging retail crime

Colorado lawmaker and more than a dozen other Republicans urge federal action on crime wave.

More than a dozen Republicans sent a joint letter Monday to Attorney General Merrick Garland demanding action on surging retail crime over the past year-plus. Rep. Ken Buck, R-Colo., the prime author of the letter, told Fox News the Biden administration must act to provide for the security of all citizens.

"I urge the Justice Department to take action and develop a national strategy to address the alarming rise in organized retail crime," his letter reads.

In an interview with Fox News on Saturday, Buck said he hopes the DOJ will take the nationwide surge in retail thefts "more seriously" than at present.

"We need to have a federal effort that is supporting the effort that's going on in state and local law enforcement. These gangs are national and sometimes international. And so, the federal government should get involved in helping out. They shouldn't necessarily take the lead, but they should get involved in helping out," he said.

In the letter, Buck and his colleagues wrote that there has been a "sharp rise" in such crime in the past several months, and that local law enforcement agencies are in danger of being overwhelmed.

The letter also cites the Biden Justice Department's recent success in capturing $4.5 million in profits from stolen merchandise through its Operation Booster Buster - which broke up a large-scale theft ring in Tulsa, Okla., and surrounding areas. Twenty-nine people were charged in that operation, in cooperation with Oklahoma authorities. foxnews.com

Petty Thieves Plague San Francisco. 'These Last Two Years Have Been Insane.'

Small-business owners have been hit particularly hard by additional security and repair costs

Although violent crime in San Francisco is lower than in many other major U.S. cities, business owners, residents and visitors here are dealing with a rash of thefts, burglaries and car break-ins.

Among the 25 largest U.S. cities, San Francisco has had the highest property-crime rate in four of the most recent six years for which data is available, bucking the long-term national decline in such crimes that began in the 1990s. Property crimes declined in San Francisco during the first year of the pandemic, but rose 13% in 2021. Burglaries in the city are at their highest levels since the mid-1990s. There were 20,663 thefts from vehicles last year-almost 57 a day-a 39% increase from the prior year, although still below the record of 31,398 in 2017, according to the police.

Smashed storefronts are so common that the city launched a program to fix them with public money. Car owners leave notes declaring there is nothing of value in their vehicles, or leave their windows open to save themselves from broken glass. Videos of shoplifters hauling goods out of drugstores such as Walgreens have gone viral, and a smash-and-grab robbery by 20 to 40 people at a Louis Vuitton store last November made the national news.

Owners of small businesses say the costs of security and repairs are eating into profits already diminished by the Covid-19 pandemic. In the Castro, the neighborhood where Cliff's is located, shops have recorded nearly 100 instances of smashed windows and doors that cost $170,000 to repair since the beginning of 2020, according to the neighborhood's merchant association.

Criminologists say San Francisco's high density of retail stores and its mix of tourists, commuters and wealthy residents have made it an inviting target for thieves. Locals point to a host of other factors that may be exacerbating the problem, including the tactics of the police and prosecutors, statewide changes intended to reduce the number of people behind bars, and the city's dual crises of drug use and homelessness. There has been no end of finger-pointing.

Despite the city's long history of progressive politics, some business owners and residents are demanding that political leaders shift to a more law-and-order approach.

Some former police officials and business owners blame District Attorney Boudin's focus on keeping people who commit small-scale crimes out of prison. Others point the finger at the police, who cleared just 6% of the city's property crimes in 2020, more than 8 percentage points lower than the national average. wsj.com

LA & SF DAs Facing Recalls - Voters Have Had Enough
'Crime Tourism' Is Now a Thing in California?

Voters just might be ready to reject lawlessness and disorder.

It seems that California is now attracting an entirely new category of vacationers.

Sid Garcia reports for KABC-TV in Los Angeles:

Law enforcement agencies call it
"crime tourism" -- groups of thieves from South America traveling to California to burglarize homes...

They're able to easily obtain tourist visas to travel to California by applying online. Once they have a visa they land at LAX and start their crime spree.

Residents in one Camarillo neighborhood say they're well aware of the South American burglary crews that have been targeting their community and the surrounding areas.

"Several of my friends have been hit repeatedly," Camarillo resident John McGrath said... According to the Ventura County Sheriff's Office, last year alone, they handled 100 cases involving crews from South America.

Of course
California's permissive politicians have enabled lots of homegrown criminals, too. Readers may recall Ms. Yu's informative report last year in which she interviewed a local expert who memorably assessed the safety measures at a San Francisco supermarket:

I think that they're not very good because I've personally been able to shoplift here with relative ease.

This column recently asked if
San Francisco had become the most intolerant place in America given the city government's bizarre refusal to do business with most U.S. states. A number of readers argued that city officials were in fact extremely tolerant because they have been permitting all manner of crimes and misdemeanors to be committed against the citizenry. This seems especially true when it comes to theft.  Continue Reading

Mayor London Breed is taking on San Francisco's far left. Can she prevail?
Up for reelection in 2023, Breed received national attention when she didn't mince words as she declared a state of emergency in the Tenderloin district, beset by overdose deaths, open-air drug dealing, violence and homeless encampments.

"It's time that the reign of criminals who are destroying our city, it is time for it to come to an end. And it comes to an end when we take the steps to be more aggressive with law enforcement. More aggressive with the changes in our policies. And less tolerant of all the bull- that has destroyed our city," she said in December.

In a break with liberals who have called for defunding law enforcement, Breed's emergency declaration allowed her to quickly increase police budgets and bypass city bureaucracy to ramp up services to addicts and mentally ill people who are living on the streets. (About one out of every 100 residents of the city is homeless, according to data from the federal government.) The declaration just expired, and some question whether it had a tangible impact.

After a series of smash-and-grab robberies late last year at luxury stores in San Francisco and other cities in California, police presence in Union Square noticeably increased. An armed guard stands sentry at the entrance of a Louis Vuitton store that was looted, and Macy's glass storefront remains partly covered with plywood.

Breed has repeatedly said that she is "unapologetic" and has rebuked white progressives such as Boudin - who is facing a June recall - as not understanding what it is like to be poor and a minority in San Francisco. latimes.com

Head of Minneapolis police oversight commission resigns, renewing criticism of city's civilian review
Abigail Cerra, chair of the Police Conduct Oversight Commission, said a combination of passivity and active resistance within the city made the work futile.

The head of the Minneapolis police oversight commission has resigned, expressing frustration with internal city politics and bureaucracy she said prevents the board from changing police practices. startribune.com

New York City can't recover without the state reversing bail 'reform'
It's delusional to think that New York City will ever recover without restoring public safety, and that means undoing the disastrous legislation that continues to force judges to let dangerous repeat offenders right back onto the street.

29 people were shot in the Big Apple this past weekend alone. Though we've seemingly reached the end of the pandemic, most major crimes are still trending upward compared with two years ago.

The stats are not surprising. They are the result of several years of reckless, anti-police policies from the state and city governments. Albany's bail reform turned our jails into revolving doors; judges can't even consider how dangerous a criminal is. Elected officials have spewed anti-police rhetoric; our cops are demoralized, demonized and don't even have qualified immunity anymore.

The result: New Yorkers are getting smeared with feces, stabbed or hit on the head with a hammer on their way to work.

Mayor Eric Adams is trying to turn the tide, but he can't do it without state lawmakers fixing their mistakes. nypost.com

"We Don't Want Spring Break Here"
Miami Beach Announces Curfew After Spring Break Shootings
"We can't endure this anymore, we just simply can't,'' said Mayor Dan Gelber. "This isn't your father's, your mother's spring break. This is something totally different."

Faced with an onslaught of spring break revelers, Miami Beach officials declared a state of emergency on Monday and announced a curfew for the city's South Beach area after two shootings over the weekend that left five people wounded.

Mayor Dan Gelber said the shootings came during a period when "tens of thousands of people" descend upon the city, creating an unwanted "young party-hard crowd."

"We can't endure this anymore, we just simply can't," Mr. Gelber said, adding that 371 police officers had been deployed over the weekend. "This isn't your father's, your mother's spring break. This is something totally different. We don't ask for spring break, we don't promote it, we don't encourage it, we just endure it, and frankly it's something we don't want to endure."

City commissioners will meet on Tuesday to finalize the curfew, which runs from 12:01 a.m. to 6 a.m. this Thursday through Monday. The curfew applies to a specific area in South Beach with many bars and restaurants.

Since spring break began in mid-February, nine officers have been injured in various episodes, Chief Clements said, adding that 37 firearms had been confiscated over the last three days. He said there had been an increase in weapons seized, noting there had been 100 so far this year, compared with 85 by this time last year.

Last year, the city also adopted a state of emergency, enabling it to enact a curfew during spring break to try to diminish crowds.

"We haven't been able to figure out how to stop spring break from coming," Mr. Gelber said. "We don't want spring break here, but they keep coming." nytimes.com

Dangerous new form of gas theft on the rise as prices surge


COVID Update

558.6M Vaccinations Given

US: 81.4M Cases - 998.8K Dead - 63.2M Recovered
Worldwide: 472.7M Cases - 6.1M Dead - 409.1M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 354   Law Enforcement Officer Deaths: 728
*Red indicates change in total deaths

Is America Ready for Another COVID Surge?
How the next pandemic surge will be different

The same: The brutal math of exponential growth. Different: Our pandemic fatigue is worse than ever.

It's an uneasy time. On one hand, it's likely the worst of the pandemic is over, at least in terms of severe illness and death. But on the other hand, we have to ask: Do these upticks in the rest of the world foreshadow America's future?

It's true that the US often sees cases rise several weeks after they tick upward in the United Kingdom. We are again watching a new(ish) variant, BA.2, trace a familiarly steep curve on graphs tracking new cases, provoking a familiar but chronically contentious question: What should we do about it, as individuals and as a society?

While this moment feels familiar in many ways, several factors set it apart from previous pandemic lulls. Collectively, we have more immunity, and more treatments, than ever before. At the same time, we're more fatigued about the state of the pandemic and arguably less prepared for a wave, considering there's more confusion than ever about what our individual risk is at any place and time. vox.com

Restaurant Customers Are Returning
Eating at a restaurant roars back from the COVID-19 pandemic: survey
The survey found a COVID-era record 74% of people say they are comfortable eating at a restaurant, above the prior high of 70% last summer. "We believe much of this increase is due to the recent 94% reduction in COVID cases in the U.S.

Importantly, COVID fatigue also seems to be impacting comfort levels - comfort is higher than at any point in time since the start of the pandemic despite cases being 2-3x higher than summer 2021 and vaccine efficacy being lower than in the past," explained the survey's author and analyst David Palmer. finance.yahoo.com

Retail COVID Layoffs
Judge Says COVID-19 Justified Short-Notice Art Van Layoffs
Delaware bankruptcy judge on Monday dismissed claims that bankrupt home furnishing retailer Art Van Furniture broke federal law when it laid off 700 workers with nearly no notice

Biden pushes new normal amid worries about next covid surge



The pros and cons of body-worn cameras: Do they help or hinder de-escalation strategies?
Body-worn cameras have grown in popularity significantly with law enforcement and private security officers in recent years, as major developments in surveillance technology has provided a greater number of options. In an exclusive article for IFSEC Global, Working the Doors assesses how the use of body-worn cameras (BWCs) has grown, their pros and cons, and whether or not their use aids security workers in the de-escalation of potentially violent situations, or actually exacerbates things.

Body-worn cameras: How they can help

Body-worn cameras are a rapidly growing market. According to Market Research Future, BWCs constituted a $444 million global market in 2020, with estimates projecting a rise to around $1.5bn by 2025. It seems reasonable to assume, based on these projections, that the world will be seeing more BWCs in the immediate future. ifsecglobal.com

Southern Calif. grocery workers prepare for a strike: 'We've walked through hell'
Grocery workers across Southern California began voting Monday on whether to authorize a strike against Ralphs, Albertsons, Vons and Pavilions in an effort to pressure the companies to raise wages.

More than 47,000 workers at 500 stores are eligible to vote over five days, with the result expected to be announced Sunday.

A three-year contract between the United Food and Commercial Workers and Kroger, the parent company of Ralphs, and Albertsons, which owns Vons and Pavilions, expired March 6.

Talks between the union's seven locals and the companies stalled two weeks ago. A strike authorization vote does not necessarily result in a strike. It gives union leaders the right to call a strike if an agreement cannot be reached. latimes.com

Build employees' confidence that leaders will do the right thing
Only 4 in 10 Employees Report Unethical Behavior -- Here's How to Fix It
A recent Gallup analysis shows that only 40% of employees with knowledge of unethical behavior actually report it -- a rate seven percentage points lower than it was before the COVID-19 pandemic.

Historically, our research shows that employees overwhelmingly plan to report unethical behavior. In fact, a 2020 survey revealed that nine in 10 employees said they would report unethical behavior at work if they saw it in the future. But right now, only four in 10 actually do.

The gap between employees who say they will report and those who actually report is largest among individual contributors, but it holds true across people and project managers and even executive leaders.

Why it matters: Your organization may have its values on the wall or in the employee handbook, but that's no guarantee against unethical behavior and the silent observers who let it go unchallenged. Employees may be holding back information that could affect your brand, your likelihood of litigation and your employees' trust.

How Leaders Can Boost Ethics Reporting

Gallup has found one critical thing leaders can do to increase the rate that employees report unethical behavior: Build employees' confidence that leaders will do the right thing.

When employees strongly agree that, if they raised a concern about ethics or integrity, their employer would do what is right, their rate of reporting is 24 points higher than that of employees who do not strongly agree their employer would do what is right if they raised a concern. gallup.com

Walmart Fire Under OSHA Investigation
As workers process Plainfield Walmart fire, IOSHA opens inspection
State regulators tapped with ensuring worker safety have opened an inquiry into a massive workplace fire that consumed a Walmart fulfillment center in Plainfield.

An Indiana Occupational Safety and Health Administration spokesperson said Thursday that the agency will initiate a safety-compliance inspection after flames engulfed Walmart's IND

In the past five years, the agency has conducted only one inspection at the warehouse site - in response to a complaint in 2017.

"No violations were cited during that inspection and no safety order or penalties were issued," the agency said. indystar.com

Terrifying video shows shoppers fleeing from tornado at Walmart in Texas
Terrifying video captured the moment a tornado ripped through a Walmart parking lot in Texas - as a man yells for terrified shoppers to run into the store to avoid the flying debris.

"Get inside! Get inside! Run! Run! Run!" the man screams at the entrance to the Walmart in Round Rock, a city near Austin, as the twister barreled in Monday evening. "Get away from the windows."

The heart-pounding footage was posted on Twitter by James Watson, an employee at the Walmart store.

A woman also posted images of her bleeding legs after the harrowing experience.


Can Macy's hit the private label bull's-eye?
Hiring former Target designers is a sign the department store is serious about its promise to overhaul its own brands.

Saks Fifth Avenue owner likely front-runner in bid for Kohl's: source

Sephora to roll out mobile POS in select stores

Quarterly Results

G-III Apparel Group Q4 net sales up 42%, FY 2021 net sales up 35%
30 licensed and proprietary brands is anchored by five global power brands: DKNY, Donna Karan, Calvin Klein, Tommy Hilfiger and Karl Lagerfeld Paris.

Torrid Q4 comp's up 4.5%, net sales up 5.5%, FY 2021 comp's up 30.5%, net sales up 31.4%

Guess Q4 Fiscal 2022 sales up 23.4%, FY 2022 net sales up 38%

Shoe Carnival Q4 comp's up 17.7%, net sales up 23%, FY 2021 comp's up 35.3%, FY 2021 net sales up 36.2%

Williams-Sonoma, Inc. Q4 comps up 10.8%, FY 2021 comp up 22%
   West Elm up 18.3%, FY 2021 up 33.1%
   Pottery Barn up 16.2%, FY 2021 up 23.9%
   Williams Sonoma up 4.5%, FY 2021 up 10.5%

LL Bean 2021 net sales up 14%

Nike Q3 Nike Direct sales up 15%, brand digital sales up 19%, sales up 5%

Dollar General Q4 comp's down 1.4%, net sales up 2.8%, FY 2021 comp's down 2.8%, net sales up 1.4%

All the News - One Place - One Source - One Time
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If it wasn't for them The Daily wouldn't be here every day for you.






Agilence Delivers an Average 3318% Annual
Return on Investment for Customers

Drive Research Finds Loss Prevention Analytics Investments
with Agilence are Paid Back in 38 Days on Average

MOUNT LAUREL, N.J., March 22, 2022
-- Drive Research today published a report that finds Agilence, the leader in Loss Prevention Analytics, delivers an average of 3318% Return on Investment (ROI) for its customers, with an average payback period of 38 days.

"Reducing loss is an ongoing struggle for retail and restaurant brands," says Agilence CEO Russ Hawkins. "But these results are a testament to the quantifiable value we are providing to our customers. They are experiencing benefits extremely quickly and can sustain those results over time."

Drive Research interviewed 10 Agilence customers for their research. Key tangible benefits reported by those customers include:

Reduction in preventable losses - Using insights uncovered in Agilence, customers have reduced shrink, fraud, and margin eroding operational issues valued between $100,000 to $18.5 million annually.

Reporting and analytics efficiencies - Simplifying reports to reduce analysis and investigation times saves tens to hundreds of thousands of dollars annually.

Increased sales and promotional effectiveness - Increasing revenue by optimizing upsell strategies, identifying out-of-policy discounts, or fine-tuning promotions for profitability adds tens of thousands of dollars to $6.5 million to the business annually.

Improved inventory reporting - Accounting for lost or damaged goods, preventing out-of-stocks, and avoiding waste saves Agilence customers tens of thousands to hundreds of thousands of dollars annually.

Employee performance monitoring - Identifying training opportunities, optimizing processes for efficiency, and identifying instances of employee theft have saved $250,000 - $6.5 million annually.

About Agilence

Agilence is the leader in loss prevention analytics, helping prominent retail, restaurant, and grocery companies increase their profit margins by reducing preventable loss. Agilence specializes in uniting digital and physical transactions to help innovative loss prevention teams tackle preventable loss in all its forms - in the store, online, and at the corporate office. Every day, Agilence analyzes over 24 million transactions for our customers, transforming data into insights, and insights into actions.

To learn more about Agilence, visit https://www.agilenceinc.com/.







Coming Tomorrow

Special Report - Sponsored by MTI


U.S. Cyber Fraud Task Forces

Retail's Finally Winning The Cyber Battles
But Can We Beat Bezos?

Biden Tells Businesses to Prepare for Russian Cyber Attacks
Biden warns business leaders to prepare for Russian cyber attacks
President Joe Biden on Monday issued an urgent warning to American business leaders, telling them to strengthen their companies' cyber defenses immediately.

Speaking at the Business Roundtable Quarterly Meeting in Washington, Biden said Russian President Vladimir Putin is likely to use cyber attacks as a form of retaliation against the United States for its actions to counter Russia's incursion on Ukraine.

Biden said, "The magnitude of Russia's cyber capacity is fairly consequential and it's coming." He added that "one of the tools (Putin's) most likely to use, in my view -- in our view -- is cyber attacks. They have a very sophisticated cyber capability," and later argued, "The point is that he has the capability. He hasn't used it yet, but it's part of his playbook."

The President told business leaders the national interest is at stake, suggesting that it's "a patriotic obligation that you invest as much as you can in making sure -- and we will help in any way -- that you have built up your technological capacity to deal with cyber attacks."

Earlier Monday, Biden issued a statement pointing to "evolving intelligence" to suggest Russia could conduct malicious cyber activity against American companies and critical infrastructure.

While the Biden administration has been warning the nation of the prospect of cyber attacks by Russia for months, most recently as a response to the economic restrictions imposed on Russia over its invasion of Ukraine, the President's statement suggests "evolving intelligence" has heightened the threat.

The details of exactly what that intelligence is remain unclear, but deputy national security adviser Anne Neuberger said during Monday's White House briefing that Russia had been conducting "preparatory activity" for cyber attacks, which she said could include scanning websites and hunting for software vulnerabilities. cnn.com

DHS Issues Its Own Cybersecurity Warning
Secretary of Homeland Security issues cybersecurity preparedness statement
The Department of Homeland Security was investigating potential cyberattacks against the United States.

In a statement from the Secretary of Homeland Security Alejandro N. Mayorkas, he explained cybersecurity preparedness:

"As the Russian Government explores options for potential cyberattacks against the United States, the Department of Homeland Security continues to work closely with our partners across every level of government, in the private sector, and with local communities to protect our country's networks and critical infrastructure from malicious cyber activity. Organizations of every size and across every sector should continue enhancing their cybersecurity defenses. Organizations can visit CISA.gov/Shields-Up for best practices on how to protect their networks, and they should report anomalous cyber activity and/or cyber incidents to report@cisa.gov or (888) 282-0870, or to an FBI field office. DHS will continue to share timely and actionable information and intelligence to ensure our partners and the public have the tools they need to keep our communities safe and secure and increase nationwide cybersecurity preparedness." katv.com

Will the requirements eventually extend into retail?
The Private Sector Should Brace for New Mandatory Cyber Incident Reporting Obligations
AdvertisementLate 2021 and early 2022 have been full of federal government activity related to cybersecurity incident reporting. Congress passed the Cyber Incident Reporting for Critical Infrastructure Act of 2022 to require mandatory reporting by critical infrastructure of substantial cyber incidents and ransomware payments within tight timeframes. The U.S. Securities and Exchange Commission (SEC) just proposed new cybersecurity rules for publicly traded companies to enhance and standardize public cybersecurity disclosures. These proposals come on the heels of Security Directives from the Transportation Security Administration (TSA) which imposed mandatory reporting on rail and pipeline sectors. The new cyber incident reporting legislation, as well as certain previous mandates, require reporting cyberattacks to the Cybersecurity and Infrastructure Security Agency (CISA) within the U.S. Department of Homeland Security (DHS).

Wiley has repeatedly advised that the government is increasingly requiring the private sector to enhance cybersecurity through these disclosure obligations and cyber incident reporting mandates. Wiley has also been advising clients to implement sound cybersecurity risk management processes now as we help them navigate these new legal and regulatory challenges. jdsupra.com

6 steps to getting risk acceptance right
Understanding your organization's risk tolerance is vital for informing cybersecurity strategy. Here's how to ensure a risk-driven security agenda.

According to Gartner research, only 66% of CISOs identified as top performers collaborate with senior business decision-makers to define their organization's risk appetite. (The number drops to only 37% of CISOs identified by Gartner as "bottom performers.")

Yet CISOs should be driving those conversations, says security consultant Frank Kim, because understanding risk and, more specifically, identifying the amount of risk an organization is comfortable accepting should inform the cybersecurity strategy.

Such conversations also identify what risks the organization wants to avoid, which it wants to transfer, and which it should mitigate-all of which also should drive the CISO agenda. csoonline.com

Chicago Fed Letter: How Interconnected Are Cryptocurrencies and What Does This Mean for Risk Measurement?

Proposed State Privacy Law Update: March 21, 2022

Internet sanctions against Russia pose risks, challenges for businesses







Find Stuff Quickly on Your PC Using Natural Language

Trying to find files on your computer can quickly turn into a time-consuming task. Next time you're looking for a file, try using Windows Search/Cortana on Windows 10 or Spotlight or Siri (if you want to talk) on Mac to find what you're looking for. Just type in your query. Both are smart enough to understand natural language searches. So, for example, you can say "show me photos from last week" or "PDFs from November." Before long, your PC or Mac will find what you would spend a while looking sorting through folders.




'Most Serious Workplace Safety Violation in Amazon History'
Amazon fined $60,000 after 'willfully' violating safety rules at a Seattle-area warehouse, regulators say

Washington State regulators have fined Amazon $60,000 in a worker safety violation at one of its Seattle-area warehouses.

Regulators have slapped Amazon with the most serious workplace safety violation in the commerce giant's history.

The violation, the fourth the company has received from Washington state regulators in the past year, says Amazon's "very high pace of work" is injuring workers, according to a copy of the citation obtained by Insider.

Workers at Amazon's flagship warehouse in Kent, south of Seattle, are compelled to work so quickly that when inspectors tried to measure their risk of injury, "it broke the model," said ergonomist Richard Goggins, who inspected the warehouse for the state's Department of Labor and Industries. The department enforces national workplace safety laws by agreement with the federal Occupational Safety and Health Administration.

"To meet the promise of two-day delivery, the high pace of work is pretty consistent throughout the facility," Goggins said. "The combination of physical demands and high work pace is leading to injuries."

The new citation against Amazon, which also carries a $60,000 fine, is classified as the most severe type of workplace safety violation that regulators can issue. Known as "willful" violations, they are issued when companies appear to be operating with "intentional disregard or plain indifference" for employee safety or federal law. Since 1972, fewer than 0.4% of OSHA citations have been classified as willful, according to Department of Labor data. Amazon has never before received a willful violation.

The fine is a small fraction of the $300 million Amazon says it spent on worker safety last year, but is one of the heftiest workplace safety citations ever levied against Amazon, according to a review of OSHA records. (The dollar value of workplace-safety fines, set by state and federal law, has barely budged since 1986.)

"If any company is 'plain indifferent' to the epidemic of severe back injuries among its employees, it's Amazon."

Nationwide, Amazon warehouse workers are twice as likely to get seriously hurt as workers in non-Amazon warehouses. businessinsider.com

Fake Products & Reviews
How to spot counterfeit products and fake reviews online
As the state transitions to pre-pandemic norms, the rise of online shopping will likely remain - and along with it, the number of counterfeit products and fake reviews to trick shoppers.

To counteract these attacks on Oregon consumers, the Oregon State Public Interest Research Group (OSPIRG) drew attention to the increase in pirated items and false reviews, and released a list of tips on how to best spot the scams last Friday.

OSPIRG said knock-off products have "crept into every sector of the economy," but a recent shift in trends regarding which items online scammers have chosen to counterfeit pose a serious threat to public health.

"While counterfeiters used to focus on fake luxury items, such as purses or shoes, now, counterfeit products such as pharmaceuticals or batteries have become too common online," the research group stated. "Unlike a knockoff accessory, these counterfeit products can threaten consumers' health and safety, with some counterfeit pharmaceuticals containing incorrect amounts of active ingredients and some counterfeit batteries overheating and causing fires." koin.com

Report: Two Amazon warehouses in Staten Island prepare for union vote

Labor Board Seeks to Force Amazon to Reinstate Fired Worker







Exclusive: ORC Call to Action
Tell Oklahoma Lawmakers to House Bill 1627 to a Vote
Oklahoma's version of the Inform Act, House Bill 1627, which would shine a spotlight on unscrupulous online sellers, is currently stalled in the Oklahoma House of Representatives. Despite widespread support, House leadership is refusing to bring the bill to the floor for a vote!

This comes just two months after a $10 Million ORC case was closed here in Oklahoma, involving boosters selling stolen merchandise on online platforms.

We need all retailers and their Governmental Affairs teams to contact Oklahoma House Leadership, and urge them to bring this vital legislation to the floor for a vote!

Email to House Leadership:

Contact Oklahoma Retail Merchants Association for more information:
Kiley Raper


Chicago, IL: Burglary crew behind 200 Chicago area Smash-and-Grabs
Cook County prosecutors say a burglary crew is likely behind 200 smash-and-grab thefts in the Chicago area. Although the group has targeted a variety of businesses - bodegas, liquor stores and high-end clothing retailers - their methods remained the same: They smashed glass windows or doors with bricks and stole valuables from inside. "There was a common modus operandi with all the burglaries," an assistant state's attorney said in court Monday of the latest arrest in the crew, 24-year-old Dion Butts. Butts, 24, was arrested Sunday in Hillside and charged in seven of the same burglaries as Tacarre Harper, who was accused in February as the ringleader of the crew. Butts allegedly told police that he and his crew have committed 200 burglaries in the Chicago area. Most of the stolen proceeds in the 10 cases Butts has been charged with came from two burglaries at the high-end Burberry store on the Magnificent Mile on Jan. 4 and Jan. 6, prosecutors said. In both cases, the men allegedly pulled on the door until it opened and then stole clothing and accessories, worth $150,000 total. abc7chicago.com

Hacienda Heights Man Admits Bilking Amazon $1.3M Refund Scam - Will Plead Guilty to Federal Fraud Charge
LOS ANGELES - A third-party seller on Amazon.com Inc. has admitted gaming the online retailer's payment system in a scheme that defrauded the company out of more than $1.3 million.

Ting Hong Yeung, 41, of Hacienda Heights, was charged with wire fraud. Yeung agreed to plead guilty to the felony offense, carries a statutory maximum penalty of 20 years in federal prison.

Yeung operated as an Amazon third-party vendor using business names including "Speedy Checkout," "Special SaleS" and "California Red Trading Inc." After enough time passed to allow his businesses to appear to be reputable vendors, Yeung would list expensive merchandise, such as furniture and home décor, at cut-rate prices to drive a spike in sales. However, instead of shipping purchased items to the customers, Yeung provided Amazon with bogus tracking numbers. When customers complained about not receiving their purchases, Yeung delayed customer refund requests long enough to ensure that Amazon would disburse funds into his businesses' bank accounts. As a result, Yeung collected payment for items that were never shipped and relied on Amazon to issue refunds to his disgruntled customers under its "A-to-z Guarantee."

In some instances, instead of sending customers the products they ordered, Yeung shipped them cheap crystal ornaments, which served the dual purpose of generating tracking numbers that induced Amazon to disburse customer funds and forestalling customer complaints and demands for refunds. Yeung also used Amazon's Buyer-Seller Messaging Service to convince customers that their orders were on their way when, in fact, they were not.

On occasion, Yeung provided goods to his customers that he obtained through his own fraudulent purchases from Amazon, which he made using credit cards in the names of other people and fictitious identities. After the goods were delivered to his customers, Yeung requested refunds for the goods from Amazon. justice.gov

Portland, OR: Over 1000 Pairs Of Stolen 'Yeezy' Sneakers Found In U-Haul
A massive quantity of Yeezy brand sneakers was found in the back of a stolen truck on Saturday night, leading to an arrest. Rupert Crosse, 26, was taken into custody by the Portland Police Bureau's North Precinct on felony charges of aggravated theft and possession of a stolen vehicle, local station KOIN reported. Police say the U-Haul truck full of the Kanye West-designed shoes was stolen sometime earlier in the night. He was booked at Multnomah County Jail following his arrest, but it is unknown if he is still there. First introduced in 2015, Yeezy shoes are produced in collaboration with Adidas and rapper West. Over the years, the brand has also evolved into a broader fashion label, producing shirts, jackets, pants, and more. Yeezy shoes are known to retail for high prices, with Sneaker News reporting that they range between $200 and $585, depending on the model. They also fetch much higher prices on the resale market due to their limited production quantities, as high as $1,500, making them an attractive target for criminals. newsweek.com

Chicago, IL: Thieves bust through security shutters to burglarize small business owners
A crew of thieves was caught on camera stealing armfuls of clothing and shoes from a business on the city's West Side. As CBS 2's Steven Graves reported Friday, retail theft in Chicago has left many business owners are now very frustrated. The owner of the Flee Club consignment store on W. Taylor St. in Tri-Taylor is especially unhappy, as he has now been hit four times. In the latest burglary, the thieves were not satisfied just targeting the main sales area upstairs. They went to the basement and stole shoes in boxes from racks. All this happened even with extra security measures came place. "I'm not a Fortune 500 business like the Mag Mile, so if you hit my store for $40,000, I won't be open tomorrow," said Flee Club owner Darris Kelly. That, of course, is why it's devastating for Kelly to see the damage done to his store. kake.com

Suffolk County, NY: Man Accused Of Stealing $3.3K Worth Of Items From Lake Grove Macy's
An alert was issued by police investigators on Long Island who released a surveillance photo of a man who allegedly stole thousands of dollars worth of merchandise from a store inside the Smith Haven Mall. Suffolk County Police Fourth Squad detectives are seeking the public's assistance in identifying and locating a suspect who allegedly stole $3,300 worth of clothing from Macy's inside the Lake Grove mall on Monday, March 7. dailyvoice.com

Muskego, WI: Walgreens $700 fragrance theft, 2 sought
Muskego police need help to identify and locate two people wanted in connection with a fragrance theft that happened at Walgreens on Monday evening, March 21. According to police, the two walked behind the unstaffed cosmetics counter at the Walgreens store on Janesville Road and removed the glass doors from the fragrance cabinets before placing about $700 worth of fragrances in a plastic Walgreens bag. fox6now.com

Vernon, CT: Man stole $35,000 of items from Aquarium store
A New Haven man is facing charges in connection with the theft of over $35,000 of equipment from a local aquarium store and $400 from the cash register.

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Shootings & Deaths

Miami, FL: Burger King Employee Arrested After Allegedly Shooting at Drive-Thru Customer Who Threw Mayo at Her
An employee of a Burger King in northwest Miami-Dade has been arrested after police said she shot at a customer Thursday. The incident happened at the fast food restaurant at 4727 Northwest 167th Street. Miami-Dade Police arrested Shateasha Monique Hicks, 30, after they said Hicks and a customer got into some sort of dispute and Hicks pulled out a gun and shot at the customer. According to an arrest report, a witness told police he was inside the restaurant when he witnessed a verbal dispute between a Burger King worker, Hicks, and a person in a car at the drive-thru window. The witness said the person in the car drove off and parked in the parking lot, and the employee left the restaurant, went to her car and grabbed a gun, then fired five shots towards the person's car as they drove away, the report said. The woman then got in her car and fled the scene, the report said. nbcmiami.com

Monroeville, PA: Shooting outside Olive Garden sparked by Robbery
Monroeville police on Monday charged a Turtle Creek man as a suspect in a robbery-turned-shooting outside an Olive Garden restaurant. Accorie Wilder-Mack, 22, is charged with assault, robbery, conspiracy, carrying a firearm without a license and several misdemeanors in connection with the March 12 shooting. A criminal complaint filed in the case said Wilder-Mack arrived at the Italian restaurant near the Monroeville Mall shortly before 9:30 p.m. and began asking to use "Matt's discount." After he was told no one named Matt worked at the restaurant, employees reported that Wilder-Mack loitered around the lobby vaping until he finally heeded requests to leave, police said. Police said Wilder-Mack went to a side door and asked the employee who opened the door for "Matt's discount" again. He then pulled out an iPhone and, while the alleged victim couldn't see anyone on the screen, he heard a voice he recognized on the other end of the FaceTime call, according to the complain. triblive.com

Atlanta, GA: Man shoots at security guards after getting robbed at gunpoint
One man is in custody after shooting at security guards inside the Penthouse Restaurant & Lounge in Brookhaven Monday morning, according to police. Brookhaven Police said the shooting stemmed from an incident inside the lounge earlier in the night where security guards eventually had to ask a man to leave the lounge. Police said five minutes after asking the man, later identified as Curtis Marcus Harlan, 22, to leave the lounge, he was approached by two men armed with rifles in the parking lot and he was robbed. abc17news.com

Jackson, MS: Biloxi Man Sentenced to Life in Prison for Murdering Three Employees of Coin & Jewelry shop


Robberies, Incidents & Thefts

MUST SEE VIDEO: Almeda, CA: Video shows man tackle, pin suspected Walgreens shoplifter in Bay Area; Citizens Arrest
A frustrated customer took matters into his own hands, wrestling with, and even body slamming a suspected shoplifter and his associate at a Bay Area Walgreens. Cellphone video captured by the customer, who requested only his first name of Kevin be used, shows a man putting bottles of pills into a backpack at the Walgreens in Alameda Saturday afternoon. In a second video, you can hear Kevin hand over his cellphone to a bystander and asks that person to record what's about to go down.

"I said (to myself) this is a time you can make an impact, make this happen. I see him leaving the store... and I threw him to the ground," said Kevin. The incident quickly escalates and you can hear the suspect yell out "leave me alone! Leave me alone!" Kevin can be heard yelling for bystanders to call police. "I am way bigger than you and I will f*** you up!" Kevin can be heard saying to the man, who is now writhing around on the ground. "I am placing you under citizen's arrest!" yells Kevin, who also blames the man for increasing prices of goods.

The struggle ensues for more than two minutes when the suspect then starts yelling out to a friend. "He kept calling for his friend, and I thought he was fibbing. I thought he was faking it," said Kevin as he described the turn of events. But the suspect was not joking. Moments later, a sedan pulled up and a man in blue walked toward the store. "He came up behind me and tried to get me in a headlock... then I picked him up by the groin and threw him to the ground," says Kevin.

In the video you can see Kevin loses his shoes during the struggle, and both suspects run to the getaway car nearby. Alameda police say if you witness a crime and can record it safely, it's a plus, but to get involved opens a person up to litigation and possible charges if the suspect is arrested. Police say many big business also don't want to participate in an investigation. abc7.com

Cleveland, OH: Man attempts armed robbery at Starbucks
Police in North Olmsted say a man who drew a weapon at Starbucks and shot at officers while trying to make his escape is in custody. It happened Monday around 8 a.m. at the Starbucks on Lorain Road. According to a press release, the man walked in armed and told people to get on the ground. Video above shows the suspect point a gun at store employees as they emptied cash registers into Starbucks paper bags, which broke as he attempted to leave. The suspect is seen carrying some of the cash and leaving on foot as officers arrived on the scene. An officer caught up with him at the Brookpark Extension. Police say the suspect fired shots at the officer and then got in a car as the officer began firing back. The suspect led officers on a pursuit, before eventually stopping at a home on Kingston Circle. According to the release, the man again shot at officers who also returned fire. Officers with North Olmsted and Westlake Police made the arrest. The suspect was taken to the hospital for treatment. North Olmsted police did not say if the suspect was shot. fox8.com

Europol: 150+ arrests made in 3-day op against Organized Property Crime
The latest actions under Operation Trivium, a multi-country operation against organized property crime on Europe's road networks, has resulted in 174 arrests and the seizure of goods throughout Europe. The three-day operation saw law enforcement from 17 countries carrying out roadside checks on people and vehicles, as well as searching premises. Europol supported the operation by sharing information on the subjects, vehicles and modus operandi behind the criminal groups in real-time. Operation Trivium is organized under the umbrella of the EMPACT security initiative.

Results from 3 Day Operation:

-174 suspects arrested
-27 cars confiscated
-More than 200 other goods seized, including weapons and drugs
-Almost 25 000 persons checked
-More than 16 000 vehicles checked
-Around 800 locations checked

Walton County, GA: 3 men plead guilty to the 2019 robbing of a KFC at gunpoint



Riverhead, NY: Fire Breaks Out At Home Depot; extensive damage
In Riverhead, first responders were dispatched to Home Depot on Old Country Road at approximately 12:30 p.m. on Monday, March 21 where there was a report of a fire that broke out in the front of the building. According to officials in Suffolk County, the fire originated outside of the store in an area with lawn furniture for sale. It appeared to spread to the exterior of the building, causing extensive damage. Crews were able to extinguish the fire, which left the front of the building with extensive damage to the facade and sign, which were both heavily burned during the blaze. The investigation into the fire is ongoing by the Riverhead Town Police Detective Squad, Riverhead Town Fire Marshal, and Suffolk County Police Arson Squad, but is not believed to be criminal in nature, police noted. dailyvoice.com



AT&T - Nassau County, NY - Robbery
C-Store - Avon, ME - Burglary
C-Store - Pueblo, CO - Armed Robbery
C-Store - Scranton, PA- Armed Robbery
C-Store - Fort Worth, TX - Armed Robbery
C-Store - Milwaukee, WI - Burglary
C-Store - Jefferson City, MO - Armed Robbery
C-Store - Danville, KY - Armed Robbery
Dollar General - Columbus, OH - Armed Robbery
Furniture - Mexia, TX - Burglary
Gas Station - Bellevue, NE - Robbery
Grocery - Manchester, CT - Armed Robbery
Hardware - Birmingham, AL - Burglary
Hotel - Macon, GA - Armed Robbery (Holiday Inn)
Jewelry - Albuquerque, NM - Robbery
Liquor - Eau Claire, WI - Robbery
Medical - Hazard, KY - Burglary
T-Mobile - Omaha, NE - Robbery
Restaurant - Monroeville, PA - Robbery/Shooting (Olive Garden)
Restaurant - Northwood, IA - Burglary
Restaurant - Cleveland, OH - Armed Robbery (Starbucks)
Restaurant - Douglas County, GA - Robbery (Marco's)
Shoes - Chicago, IL - Burglary
7-Eleven - Passaic County, NJ - Armed Robbery
7-Eleven - Brooklyn, NY - Robbery


Daily Totals:
• 18 robberies
• 7 burglaries
• 1 shooting
• 0 killed

Click to enlarge map





None to report.

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Featured Job Spotlights


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Refer the Best & Build the Best

Divisional Loss Prevention Manager
Oakville, ON, CAN - posted March 16
This position is responsible for directing loss prevention and security field operational personnel and programs that protect the human and material resources of the Corporation's assets throughout Canada, The Americas Group. This position manages and resolves loss prevention and security related issues...

Loss Prevention Supervisor
Asheville, NC - posted March 10
This position will act as the expert Loss prevention subject matter expert for this building. Loss Prevention Site Lead is to safeguard associates, equipment, and the assets of the organization as well as independently assess the environment, recommend and/or execute appropriate actions in a timely manner to mitigate risks...

Assoc. Manager. Asset Protection
Plano, TX - posted March 10
This role's primary focus will be to serve as the lead for Executive Protection, Major Events Security, and assist with Travel Security programs worldwide. In addition, this position will play a primary role in executing safety, security, and loss prevention programs and policies for all corporate-owned locations...

Area Loss Prevention Manager
Virginia & Maryland - posted March 9
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Loss Prevention Security Investigator
San Bernardino, CA - posted March 8
Protecting of Company property against theft. Detection, apprehension, detention and/or arrest of shoplifters. Internal investigations and investigations of crimes against the Company. Detect and apprehend shoplifters. Conduct internal theft, ORC and Corporate investigations. Prepare thorough and concise investigative reports...

Regional Fraud Investigator
Dallas, TX - posted March 8
Regional Fraud Investigation Managers are responsible for in total, the receipt of reports of losses of assets, consisting of money and or merchandise causing losses to Signet Jewelers Inc. The position further entails the investigation, determinations of loss causes, individuals responsible for such losses if warranted...

Regional Loss Prevention Manager
Sugar Land, TX - posted March 7
The position will be responsible for: -Internal theft investigations -External theft investigations -Major cash shortage investigations -Fraudulent transaction investigations -Missing inventory investigations -Reviewing stores for physical security improvements -Liaison with local Police Depts. and make court appearances...

Corporate Risk Manager
New Orleans, LA, Memphis, TN, or Jackson, MS - March 9
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...

Loss Prevention Supervisor
West Jefferson, OH - posted March 7
Provides leadership to the LP staff which includes but not limited to performance development, direction on daily duties, and meeting department goals. Supervises Loss Prevention programs and process in the Distribution Center (DC) and partners with DC Management team to ensure physical security, product, equipment and employees meet LP requirements...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; Waterbury, CT;
East Springfield, MA
- posted March 7
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Specialists (Store Detective)
Boston, MA - posted March 7
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates... 

Asset Protection Lead
Brooklyn, NY - posted February 25
You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis)...

Regional Asset Protection & Safety Manager
Chicago, IL - posted February 23
Responsible for ensuring application of EHS, occupational safety, and loss prevention programs and policies at the store, region, and cross-regional levels. Works to ensure education, communication, and understanding of safety and loss prevention policies, including how safety and asset protection contributes to profitability and business success...

Regional Asset Protection Manager
Indiana - posted February 22
This role is to lead the Asset Protection business partner model for the two regions of retail stores and serves as a strategic partner to regional operations leadership. The role is responsible for leading a team of market and store asset protection personnel responsible for ensuring the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink...

Loss Prevention & Safety Business Partner
Sparks, NV - posted February 18
The Loss Prevention and Safety Business Partner (LPSBP) is responsible for effectively delivering on operational objectives and KPI performance across Assets Protection, Associate Safety, Physical Security, and Investigations, in an assigned DC of responsibility, in partnership with the facility leadership and home office team...


Loss Prevention Manager
Moonachie, NJ - posted February 16
The Loss Prevention Manager is responsible for supporting the day-to-day operations of our retail locations. This role is responsible for the implementation and coordination of all Loss Prevention best practices. This includes training for store teams to ensure understanding and compliance of physical security, inventory and loss control...

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It only takes 7 seconds to make a first impression. With a job on the line, the pressure to immediately impress is even more intense. No wonder everyone can get frustrated.

The good news is that no matter what goes wrong -- you go to the wrong building, you spill water, you mispronounce the company name -- it's all about how you recover. The first rule is -- relax, take a deep breath and make a joke about it. Humility, honesty and calming down is the key to showing the employer that even when you're under pressure, you'll react the right way. Think about this before your interview because if something does happen you won't have time to think.

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