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 2/16/22

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Jose Green promoted to Sr Risk Manager Compliance and Food Safety for Target

Jose has been with Target for nearly two years. Before his promotion to Sr Risk Manager Compliance and Food Safety, he served as Food and Beverage Director. Prior to that, he spent more than two years with Walmart as Market Fresh Operations Manager and nearly three years with 99 Cents Only Stores as District Manager. Earlier in his career, he held roles with Dollar General and Safeway. Congratulations, Jose!


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The U.S. Crime Surge
The Retail Impact


'Traumatic' Theft Wave Crushing Small Retailers
Protect Small Businesses from the Scourge of Stolen & Counterfeit Goods
Whether it comes in the form of widescale package theft by criminal enterprises or organized smash-and-grab robberies at brick and mortar stores, theft has become a big problem for small businesses. A new survey finds that nearly all small business owners experienced an increase in theft in 2021.

This isn't the shoplifting of your parent's generation. Elaborate criminal networks steal and resell goods at below-market rates on internet marketplaces such as Amazon, Facebook, eBay, and Alibaba. The cost of lost inventory and ensuing cut-rate online competition puts tremendous pressure on small business margins that are already strained by the highest inflation in 40 years and severe supply chain disruptions.

Bipartisan legislation known as the INFORM Act, currently before the House and Senate, can protect small businesses from this criminal competition by requiring online marketplaces to verify seller information. A historically divided Congress can come together to stand up for small businesses, which transcend partisan politics, by passing this legislation.

According to a report by Buy Safe America, organized retail crime costs businesses $69.9 billion annually. The costs associated with this spike in retail crime has led to several high-profile store closures in recent years. For instance, Walgreens recently closed five stores in San Francisco due to increased shoplifting that's partly a result of a state law that doesn't treat theft under $950 in value as a felony. Some stores are also closing earlier.

If big nationwide chains are having this much trouble contending with theft, consider the consequences to far less profitable small businesses. When these small enterprises close due to the costs of theft, they don't make the news, but they leave a lasting hole in the economy.

Theft is also traumatic for small business employees whom aggressive shoplifters routinely threaten. A recent study by the Retail Industry Leaders Association and the Buy Safe America Coalition finds that 86 percent of retailers said their employees have been threatened, and 76 percent say their employees have been assaulted.

The INFORM Act simply expands the basic consumer protections at retail stores to the 21st-century online economy. It would weed out criminals by requiring online marketplace sellers to be registered and verified, making it far more difficult for them to offload their illicit wares. Armed with this information, law enforcement can more easily track down these criminals. The legislation would bring the same trust and transparency at in-person businesses to online marketplaces plagued by screen names and fake accounts. realclearpolicy.com

GA's Anti-Gang Unit to Target Retail Theft Rings
Georgia AG Leads Efforts to Fight Organized Retail Crime in GA

Attorney General Chris Carr is working with public and private partners to combat the surge in organized retail crime targeting retailers and online marketplaces in Georgia.

Attorney General Chris Carr is working with public and private partners on the local, state and federal levels to combat the surge in organized retail crime targeting retailers and online marketplaces in Georgia and across the country. These ongoing efforts are enhanced by Governor Brian Kemp’s budget and legislative proposals to create a new Gang Prosecution Unit in the Office of the Attorney General.

Organized retail crime exposes Georgia retail workers to potentially dangerous encounters, puts consumers at risk of unknowingly purchasing expired and defective goods from online marketplaces, and threatens the health and growth of local businesses. This unlawful activity can also be linked to other criminal operations, including human trafficking, drug trafficking, corruption, bribery and money laundering.

Through the Attorney General’s Georgia Anti-Gang Network, statewide law enforcement are already stepping up to curb the rise in organized retail crime by putting bad actors behind bars. Governor Kemp recently attended the Network’s 7th meeting to share his 2022 public safety agenda, including his budget proposal to create a new Gang Prosecution Unit in the Attorney General’s Office. This Unit is complimented by the introduction of HB 1134, which would provide the Attorney General’s Office with concurrent jurisdiction to prosecute criminal gang activity statewide, including organized retail crime.

In addition, Carr recently convened the first meeting of the Organized Retail Crime Working Group, a bipartisan effort to address the increase in smash-and-grabs and other thefts targeting the retail industry at large. Carr serves as co-chair of the Working Group alongside Illinois Attorney General Kwame Raoul. Created by the Attorney General Alliance, the Organized Retail Crime Working Group brings together public and private partners to share information regarding organized retail crime, including best practices, law enforcement strategy, legislative initiatives, current trends and statistical data. These discussions are intended to foster and strengthen cooperation among state attorneys general, their staff and private businesses. valdostatoday.com

Seattle's Plan to Fight Retail Crime
Violence & property crime are up in Seattle. Here's how officials plan to tackle it
City and county prosecutors say they’re working together to pursue cases of organized retail theft. And small businesses are asking the city for more grants to repair broken windows and damaged storefronts.

Overall crime in Seattle increased 10% last year compared to 2020. Violent crime in particular rose by 20%, a 14-year high. Reports of homicides and rapes did go down last year, but robberies and aggravated assaults contributed to the overall increase.

Property crime increased by 9%, driven by arsons and car thefts. The Seattle Police Department has a separate category for the theft of car parts, like catalytic converters stolen and sold for scrap metal. Theft of car parts jumped almost 80% between 2020 and 2021.

Ann Davison, the new Seattle City Attorney, announced a policy change last week to no longer add to the backlog of thousands of cases that built up during the pandemic (she said she'll announced plans to address that backlog in the coming weeks). Instead, Davison said her office is now making a filing decision within five days of new cases being referred by SPD. Davison said it’s important for victims and perpetrators to see that “the crime and the response to it is connected, and that’s the piece that’s been missing when you have that long time gap of one to two years.”

The Seattle City Attorney’s Office and the King County Prosecuting Attorney’s Office also announced a partnership to bring forward cases involving organized retail theft. Leesa Manion is chief of staff for the King County Prosecuting Attorney’s Office. She said representatives from Home Depot told them that people can easily sell stolen goods online.

Manion said one strategy prosecutors are looking at is aggregating multiple incidents of theft by the same person into a single felony charge. kuow.org

Retail Theft & 'Lawlessness' Hitting Big Cities Across the Nation
Virginia Lt. Gov: Lawlessness in America 'coming from the highest levels'
Virginia Lt. Gov. Winsome Sears argued on Sunday that lawlessness in America is "coming from the highest levels," explaining that she believes it is "from the presidency on down where there is no leadership."

Sears made the argument during an exclusive interview with "Sunday Morning Futures," telling host Maria Bartiromo that she believes there is a "vacuum" and that leaders "seem to be following what’s happening on the streets."

"That’s not going to work for anyone because the leader has to lead. That’s why they’re called leaders and they have to show the right way, the righteous way," Sears told Bartiromo.

"There is right and wrong, and you can’t look at what’s happening in the streets and smash-and-grab and say, ‘Well, it’s just social justice.’ No, it’s theft, and it’s destroying our economy."

Sears was referencing the wave of retail thefts taking place in cities across the country in recent months, with thieves stealing everything from luxury goods to eyeglasses.

More than half of retailers nationwide, 57%, said that there has been more organized retail crime since the coronavirus pandemic began, according to a survey conducted last year by the National Retail Federation. yahoo.com

Expanding Security Wire to More Products
Florida Walmart wraps steak in security wire to prevent theft
It's not uncommon for retail and grocery stores to lock up certain items to prevent theft, but a Walmart in Florida is reportedly taking extra precaution in the meat department. According to a viral TikTok, the Walmart in Florida is protecting its ribeye steak from being stolen by wrapping it in security wire.

Walmart appears to be doing everything it can to prevent someone from shoplifting the steak, which costs $20.83, according to its price tag. The video has nearly 200,000 likes on TikTok with about 22,000 comments so far.

"Yo, you gotta be kidding me," the TikTok user said. "Walmart now has the steak locked up... It's come to this. This is getting bad now, man."

It's not the first time that Walmart has locked up products, as they received backlash for locking up "multicultural" personal care items behind glass cases, according to USA Today. In 2018, a California woman sued Walmart after she found personal care products locked away on three separate occasions. The lawsuit was later dropped. audacy.com

Nationwide 'War on Cops'
Police chiefs say officers face crime spurt that includes more attacks on cops
Crime rates have risen sharply during the pandemic, police are being ambushed, recruiters can’t find young people to become cops and too many lawmakers don’t understand the problems facing the nation's police. Those were the messages from a bevy of police chiefs, county sheriffs and state lawmakers who gathered Monday in Waterford for a news conference labeled “In Support of Law Enforcement.”

The event came after nine officers were injured Friday, including five shot by a barricaded gunman, in what Phoenix police are calling an ambush. Over a 24-hour period on Friday, 13 police officers from Arizona, Maryland, New Mexico and Pennsylvania were wounded in shootings involving domestic disputes, traffic stops, serving warrants and going about their duties to protect citizens, in what some are calling a war on cops.

“In Oakland County, we had a barricaded gunman, and the guy shot at us like 30 times; we shot once and we’re being sued.” In the U.S. Congress, the pending George Floyd Act, named after the Minneapolis man whose death at police hands sparked nationwide protests, would end qualified immunity from civil lawsuits — a legal protection that police have possessed nationwide since the late 1800s, according to online summaries of the bill.

Defunding all police is no way to address the small number of abusive officers, Macomb County Executive Mark Hackel said. Hackel was Macomb County sheriff from 2001 to 2010. If anything, more funding and more police are needed, along with better training, Hackel said. freep.com

Retail Thefts Up In Bel Air, Police Say
The Bel Air Police Department has a warning for anyone thinking about stealing something that doesn't belong to them: you'll be prosecuted.

Mayoral Candidate Rick Caruso Calls For 1,500 More LAPD Officers

Fla. Sen. Rubio blames lack of consequences for uptick in retail crime


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COVID Update

547.9M Vaccinations Given

US: 79.6M Cases - 949.2K Dead - 50.5M Recovered
Worldwide: 416.6M Cases - 5.8M Dead - 339.4M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 346   Law Enforcement Officer Deaths: 646
*Red indicates change in total deaths

COVID Cases Dropping Drastically


COVID Cases Down in All 50 States
U.S. caseloads fall below the Delta peak

Declining infections was one of the reasons many state leaders announced plans last week to nix their mask mandates.

As the Omicron wave continues to rapidly recede in the United States and new cases plummet to their lowest levels since September, more businesses and two of the biggest music festivals have dropped mask restrictions, as have a growing number of states and cities. As of Monday, new infections were trending down in every state, according to data from Johns Hopkins University.

Omicron-driven cases have fallen almost as quickly as they rose this winter, with the seven-day average of U.S. cases reaching more than 140,000 on Tuesday, according to a New York Times database. Cases have now fallen below the peak of the Delta-driven wave, when they topped out at 164,418 on Sept. 1. Deaths remain high at around 2,328 per day.

On Tuesday, Tyson Foods and Walt Disney World and Disneyland became the latest big businesses to loosen their mask requirements. They joined Walmart and others that have quickly eased restrictions as caseloads decline and states like New York and California end mask mandates.

Since the start of last week, the authorities in California, Connecticut, Illinois, Massachusetts, New Jersey, New York and Oregon have announced that they were loosening indoor mask requirements. However, some cities and school districts are keeping their mandates in place. nytimes.com. usnews.com  nytimes.com

More Businesses Lifting Mask Mandates
Tyson joins Amazon and Walmart in lifting mask rules for vaccinated workers
Tyson Foods is joining other major employers in dropping its mask requirement for fully vaccinated workers, the nation's largest meat producer told 137,000 employees on Tuesday.

"Starting today at some facilities, team members who are fully vaccinated can choose to remove their masks at work," Tom Brower, Tyson's senior vice president, health and safety, told U.S.-based employees in a memo. Masks will still need to be worn at some plants, depending on local laws and U.S. Department of Agriculture regulations, he added.

The company had mandated workers get vaccinated against COVID-19 as of November, "becoming one of America's first vaccinated workforces," Brower stated. Springdale, Arkansas-based Tyson operates more than 240 facilities, a majority of them poultry processing plants.

Tyson's move follows those taken in recent days by Amazon and Walmart, both of which are no no longer requiring fully vaccinated workers to wear masks unless required to do so by state or local mandates.

The rollbacks come as more U.S. states lift mask mandates and COVID-19 cases linked to the Omicron variant recede. cbsnews.com

Chicago Businesses Frustrated Over COVID Restriction Timelines
City's restrictions may not lift with Illinois mask mandate end

Frustration is growing over the differing timelines for lifting COVID-19 mandates in Chicago and the state.

While COVID case numbers and hospitalizations have been on a downward trend in Chicago, Mayor Lori Lightfoot won't commit to eliminating the mask and vaccine mandate in indoor spaces by the end of the month, in line with the state's plan.

Lightfoot said the city is "making tremendous progress" in bringing down COVID-19 cases, but added that 500 cases per day is "not where we want to be," saying "we're still seeing too many people dying every day from COVID."

But COVID numbers in the city are plunging; daily cases have fallen 95% from their peak in late December. And many business owners are getting frustrated with the city, especially those in the restaurant industry, which has been hit hard by the pandemic.

"Open it up now. Let's not play games with the numbers, and let's let the economy roll," said Leonard DeFranco, co-owner of Hawkeye's Bar And Grill. DeFranco is among many restaurant owners feeling left in the dark. abc7chicago.com

Post-Pandemic Hybrid Shopping
Has a new, hybrid shopper emerged out of the pandemic?
A study from IBM in partnership with the National Retail Federation (NRF) shows hybrid shopping — mixing physical and digital channels in shopping journeys — is on the rise as shopping habits adopted out of necessity during the pandemic become routine.

Some examples of hybrid shopping offered in the report include buying in-store and shipping/delivering to home, and buying online and picking items up curbside. The findings also reflect how the discovery process increasingly involves multiple digital, mobile and in-person touchpoints.

A global survey of more than 19,000 respondents across 28 countries in September 2021 as part of the study found hybrid shopping is the primary buying method for 27 percent of all consumers and 36 percent of Gen Z (more than any other generation).

The hybrid preference varies by product category. So far, the home category was found to be farthest along in the evolution to hybrid shopping, with 40 percent of survey respondents saying hybrid is their primary buying method. That compares to 25 percent for apparel and footwear, 22 percent for personal care and beauty, and 20 percent for grocery. retailwire.com

Vaccine Mandate Blocked for Police Officers & Firefighters
Massachusetts Appeals Court judge blocks Boston's COVID-19 vaccine mandate for some first responders
A judge has blocked Boston Mayor Michelle Wu from imposing a COVID-19 vaccination mandate on certain classes of firefighters and police officers.

Tuesday's order from Massachusetts Appeals Court Judge Sabita Singh rules that Wu's mandate that all city workers be vaccinated against the virus or face termination can't be enforced on members of three municipal labor unions until their ongoing legal challenge is resolved.

It says the city's prior policy allowing for workers to either get the shot or agree to regular testing will remain in effect for the city firefighters union and two unions representing police officers. wcvb.com

Disneyland, Walt Disney World drop indoor mask requirement for vaccinated visitors

Covid-19 booster shot uptake is at all-time low in the US


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Higher Prices Aren't Stopping Shoppers
Retail sales surge 3.8% in January, much more than expected amid inflation rise

Retail sales increased 3.8% in January, well ahead of the 2.1% estimate and much better than the 2.5% decline in December.

Consumer spending bounced back sharply in January as rising inflation and a post-holiday surge kept cash registers ringing, the Commerce Department reported Wednesday.

Retail sales for the month rose 3.8%, much better than the 2.1% Dow Jones estimate.

The numbers are not adjusted for inflation, so the 7.5% rise in the consumer price index for the month helped push a reversal from the 2.5% decline in December, which was revised lower from the initially reported 1.9% drop.

Excluding auto sales, the retail gain was 3.3%, after falling 2.8% in the previous month.

Online shopping contributed the most on a percentage basis, with nonstore retailers seeing a gain of 14.5%. Furniture and home furnishing sales increased 7.2%, while motor vehicle and parts dealers saw a 5.7% rise. cnbc.com

Big City Retail May Never Bounce Back
Roth: NYC retail might never fully recover

As retail surges nationwide, prime urban corridors lag, Vornado head says

New York’s high-street retail landlords might never again collect the astronomical rents of the pre-pandemic era, Vornado Realty Trust’s Steven Roth said Tuesday.

Roth and other Vornado executives on an earnings call described a “startling” retail recovery across the country that has included malls and shopping centers. But big cities, including New York, have been laggards, despite a “booming” luxury segment where brick-and-mortar sales outnumber online ones.

Retailers on Fifth Avenue and Times Square have only begun to “nibble” at new locations, Roth said.

“We expect that, over time, street retail will recover,” Roth said. “We do not expect it to recover to the unbelievable highs of the top rents of four or five years ago. But it will recover from today’s levels very aggressively.”

“We need our international tourists back. We need our workers back in the office to fill the streets. And that’s a little behind the curve,” Chera said. therealdeal.com

New Legislation Targets Retail Workers
Once praised as ‘pandemic heroes,’ nothing has changed for service workers who face low pay and unpredictable schedules
Millions of part-time workers across the country are subject to volatile schedules making it hard for them to earn a living wage. Last week, Sen. Elizabeth Warren (D-Mass.) and Rep. Rosa DeLauro (D-Conn.), working alongside Rep. Jan Schakowsky (D-Ill.), reintroduced two pieces of legislation aimed at remedying the issues hourly workers face every day: the Schedules That Work Act and the Part-Time Worker Bill of Rights Act.

Warren and DeLauro first introduced the Schedules That Work Act in 2015, and then again in 2017 and 2019. In its current form, the bill would require employers to provide schedules two weeks in advance for workers in retail, food service, cleaning, hospitality, and warehouse occupations. It calls for additional compensation when schedules change abruptly or when workers are assigned to particularly difficult shifts, and it would protect workers from retaliation when they ask for schedule changes.

The Part-Time Worker Bill of Rights Act, first introduced in 2020, would give workers better access to the hours they need to support themselves and their families, requiring employers to offer available hours to existing workers before hiring new staff. It would also extend Family and Medical Leave Act protections to part-time workers and make it easier for them to access the retirement benefits offered to their full-time counterparts. fortune.com

Walmart Winning Retail's Loyalty War
The retailer with the most loyal customers is...

Walmart outranks all others when it comes to return visits to stores.

Walmart had the highest (5.68) score in a ranking of customer loyalty across big-box, grocery, QSR, apparel and department stores by consumer intelligence company InMarket. The average loyalty score for all retailers was 1.85. Customer loyalty in the ranking is defined as average return visits for individual customers to store locations within a set time period. (The loyalty figures are a monthly average for Oct., Nov., and Dec. 2021.

Regional grocer H-E-B had the next highest (4.68) score across all retail sectors. In other findings, Kohl’s is the only department store with higher-than-average customer loyalty, with help from its Amazon partnership and holiday promotions, according to the InMarket report.

See the full list: chainstoreage.com

Kohl's plans 400 Sephora shop-in-shops for 2022

Southern convenience retailer to provide checkout-free shopping

Wayfair names Nike and Target vet as chief global supply chain officer



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Retail Cybersecurity is Crucial in a Post-Pandemic World
From the back office to the till: Cybersecurity challenges facing global retailers

How well retailers can manage the surge in cyberthreats may be crucial for their prospects in a post‑pandemic world

It’s hardly surprising that the retail sector is one of the most frequently targeted globally, with retail sales in the US alone projected to top $5.2 trillion in 2022. Consumers’ money and data have for years been a big potential prize for cybercriminals to get their hands on, and the surge in digital investment and online shoppers prompted by the pandemic has only made retail a more attractive prospect for would-be hackers. Malicious insiders, negligent staff and misconfigured or vulnerable software across networks, endpoints and point of sale (POS) devices have all widened the corporate attack surface over the years.

In this context, cybersecurity plays a critical role in protecting customers’ personal and financial data, keeping ransomware at bay and preserving brand reputation. Ultimately it is a means of seizing opportunity – the opportunity to drive closer customer engagement and grow business.

As a new report from ESET makes abundantly clear, the pandemic has already had an outsize impact on the sector. How well retailers can manage the surge in online threats may define their long-term success in a post-pandemic world.

What’s at stake?

COVID-19 has helped to transform retail organizations from the back office to the POS terminal. It’s also exposed them to new cyber-risks. Mass remote working made tools like Microsoft Exchange and Kaseya more popular for communication and IT management. They were duly exploited en masse for data theft and extortion. More broadly, retailers are exposed at multiple points in their IT infrastructure, including customer databases, POS terminals, marketing automation, web search optimization tools, and payment processing platforms and services.

We’ve seen everything from phishing to ransomware, man-in-the-middle attacks to SIM swapping and spoofed mobile apps. In fact, the tactics, techniques and procedures (TTPs) used more broadly in COVID-themed attacks are all present in targeted campaigns against retail customers and businesses.

From POS to e-commerce

POS was traditionally the number one target for data-hungry attackers – most notably in the high-profile breaches of tens of millions of accounts at Target and Home Depot several years back. There’s still a threat here today, as we saw with the discovery of the ModPipe POS malware and the impact of the Kaseya supply chain attacks on some retailers POS systems. However, the widespread adoption of EMV cards – which can’t be cloned as easily using stolen POS data – and new systems like Apple Pay are starting to force more malicious activity online.

Protecting e-commerce servers: welivesecurity.com

$90M Data-Privacy Settlement
Meta agrees to pay $90 million to settle a lawsuit alleging Facebook kept tracking users after they logged off

Meta will pay $90 million to settle a lawsuit alleging it kept tracking users after they logged off.

Meta has agreed to pay $90 million to settle a decade-old lawsuit alleging Facebook kept tracking users' internet activity after they'd logged off of the platform.

The proposed settlement was filed late Monday and still requires court approval. If approved, it would be one of the 10 biggest data-privacy class-action settlements ever, according to the document.

The 2012 lawsuit alleges that, between April 2010 and September 2011, Facebook violated privacy and wiretapping laws by using plug-ins to store cookies tracking users' visits to third-party websites that contained "like" buttons. The social media site had users' permission to track them while they were logged in but promised to stop when they logged out.

Besides the $90 million sum, which would be distributed among affected users, the settlement would require that Facebook delete data improperly collected on users through the use of this practice.

Meta did not immediately respond to Insider's request for comment, but a spokesperson told Variety, "Reaching a settlement in this case, which is more than a decade old, is in the best interest of our community and our shareholders and we're glad to move past this issue." As part of the settlement, Meta denies any wrongdoing. businessinsider.com

SIM Swapping Attacks Surge
SIM swap schemes threaten mobile payments

The FBI says this fraud, where cybercrooks snatch sensitive data from mobile phones, is on the rise, placing consumers at risk. Regulators are trying to thwart it.

AdvertisementThe FCC was spurred on by a 2020 Princeton University study that suggested SIM swapping is on the rise, Commission Chairwoman Jessica Rosenworcel said in her own September statement. "SIM cards are increasingly at the center of scams involving our mobile devices," she explained, noting how ubiquitous mobile devices have become in Americans’ lives and how recent carrier data breaches increase the likelihood of such attacks.

Rosenworcel also cited a 2020 Twitter post from Sen. Ron Wyden (D-OR) in which he called on the FCC to "step up and protect consumers by holding carriers accountable when their systems fail to protect against SIM swapping."

In a SIM swap — also known as SIMjacking — fraudsters take on another person's identity, contact a cellphone provider, and falsely claim to be activating that person's new phone. They attempt to persuade the telecom carrier to share the data stored in the Subscriber Identity Module (SIM) of the victim’s phone by moving that information to the new phone (the SIM is a thumbnail-sized card inside the phone). If successful, the criminal gains access to what may be a treasure trove of financial accounts from which to steal.

Once the fraudster ports the data held on the victim's SIM card to a new phone, it's possible to take over banking and payment apps, even if resetting the passwords requires two-factor authentication because the password change is being texted to the new phone. paymentsdive.com

8 of the Biggest Cybersecurity M&As & Investment Deals in 2021


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RCC's Retail Loss Prevention Forum
Protecting People, Property and Assets

Tuesday, April 12, 2022, 1:00pm - 4:00pm ET - Virtual Format

The Retail Loss Prevention Forum is a must-attend event for retail loss prevention executives, team leaders and junior professionals. Law enforcement, industry suppliers, and experts who work closely with retailers will benefit from attending and participating in collaborative conversations.

The event is Canada's annual gathering of loss prevention, law enforcement and security professionals. Attend and participate in critical conversations about organized retail crime, the rise in violence, changing in-store technologies, risk management, as well as leadership and career development.


 



COVID Update


COVID Protests Lead to Canada's 1st 'National Emergency' in 50 Years
Trudeau invokes Emergencies Act due to blockades and protests over Covid-19 health measures
The Canadian government is invoking the Emergencies Act for the first time to address the impact of continued protests across the country over Covid-19 health measures, Prime Minister Justin Trudeau told reporters Monday.

The Emergencies Act can provide for the use of the military, but may not necessarily lead to that, and Trudeau said the government is not bringing them in. But it can temporarily suspend citizens' rights to free movement or assembly. And the government is taking steps to stop financial support of illegal protests.

The trucker-inspired protests have for weeks disturbed residents in Ottawa's downtown and recently impeded traffic flow at crossings at the US border.

"This is about keeping Canadians safe, protecting peoples' jobs and restoring faith in our institutions," Trudeau said during a news conference in Ottawa, adding that the law will be limited geographically, in scope and in time.

The Canadian law, passed in 1988, states, "For the purposes of this Act, a national emergency is an urgent and critical situation of a temporary nature" that cannot be effectively dealt with under any other law of Canada."

The news comes after the Ambassador Bridge -- North America's busiest land border crossing -- reopened Sunday and Ontario, Canada's most populous province, announced plans to loosen pandemic restrictions. cnn.com

Canada's Most Populous Province Lifts COVID Restrictions
Ontario will no longer require people show vax proof to enter indoor spaces
As of March 1, the province of Ontario will no longer require people show proof of vaccination to enter any indoor spaces, the premier, Doug Ford, announced on Monday morning.

In a call with reporters, Mr. Ford said that the change in public policy to rescind the so-called vaccine pass was based on the diminishing number of coronavirus cases and hospitalizations, and was not a concession to the demonstrators who have camped out in trucks around Parliament Hill; choked international trade by blockading a key border crossing in Windsor, Ontario; and inspired copycat protests around the country and world.

“Let me be very clear: We’re moving in this direction because it’s safe to do so,’’ Mr. Ford said. “Today’s announcement is not because of what’s happening in Ottawa, or Windsor, but despite it.”

Starting Feb. 17, indoor capacity limits in the province will be loosened, and some outdoor gathering limits lifted entirely, Mr. Ford said. Mask mandates, however, will remain in place “a little while longer,” he said, adding he made the decision in consultation with his minister of health.

Ontario follows several provinces that have rolled back coronavirus restrictions in recent weeks — some of them ahead of schedule, though the lifts have all been attributed to declining cases, not the demonstrations. Monday’s announcement by Mr. Ford moves the reopening plan four days ahead of schedule, including lifting the proof of vaccination requirement, which was never outlined in Ontario’s original plan. nytimes.com

Good News for Canadian Retailers
Announcement of Pandemic Restrictions Being Lifted in Ontario Good News for Retailers and Foodservice Businesses
The lifting of some public health restrictions in Ontario is welcome news to thousands of small businesses that have been hit hard over the past two years due to the lingering COVID-19 pandemic.

Dan Kelly, President and CEO of the Canadian Federation of Independent Business, said the organization is pleased with the latest development, which he described as a positive step toward recovery and welcome news to the province’s small businesses.

“Removing business restrictions is a big step, but just the first in a small business recovery plan. Only 33 per cent of the province’s small businesses have returned to normal sales levels. The average Ontario small business has taken on nearly $170,000 in new debt just to survive the past two years, and many are dealing with ongoing challenges related to labour shortages, supply chain disruptions, and rising prices.

We urge the Ontario government to back up today’s announcement with a stay-open plan to provide clarity and certainty as we continue to manage the pandemic. This would include ensuring there is adequate healthcare capacity to avoid any renewed restrictions or business closures in the future,” said Kelly. retail-insider.com

   RELATED: Relief and Concern as Pandemic Restrictions are Lifted Across Canada

Alberta retail capacity guidance changed (again)
The Government of Alberta has again updated its direction coming out of yesterday’s announcement related to increasing retail capacity limits, as part of a plan that will remove almost all COVID restrictions by the end of February.

Canada To Drop Pre-Arrival Covid Testing For Vaccinated Travelers, Per Reports

COVID-19 vaccine and booster tracker: How many Canadians are vaccinated?
 



U.S. Guns Fueling Canadian Violence Surge?
Guns used in crimes are coming from U.S., not legal gun owners: police chiefs

Costly federal buy-back program 'is certainly not going to deal with the crime problem we're facing in Toronto'

Testifying before the Commons public safety committee on Tuesday, Toronto Police Deputy Chief Myron Demkiw said that of the crime guns last year that investigators could trace, 86 per cent were smuggled into Canada from the United States — a trend he said has been on the increase since 2019.

Our problem in Toronto are handguns from the United States,” he said in response to Conservative MP Raquel Dancho’s question about the Trudeau Liberals’ nearly billion-dollar federal buy-back program — one that would allow legal gun owners to turn in so-called military-style assault rifles banned by Ottawa a year-and-a-half ago.

“The issues around investing in what you described is certainly not going to deal with the crime problem we’re facing in Toronto, as it relates to the use of criminal handguns.”

Demkiw told the committee that, aside from addressing key causes of criminality in the community, money and effort should instead be spent on stemming the flow of illegal guns into Canada.

Advocates accuse the government’s gun control measures of punishing law-abiding Canadian firearm owners while ignoring the real source of crime guns: firearms easily smuggled across Canada’s porous border with the United States. nationalpost.com

Canadian Retail Cyber Concerns
Concerns Over Data Privacy Compliance as Retail Industry in Canada Accelerates Shift to Digital Channels
There have not been too many influences throughout the course of human history that have posed impacts as significant as those that have resulted from the advancement of technology. They are impacts that have only increased of late as we continue to ride a crest of digital acceleration that spans the world, touching every community, changing the way we live our daily lives.

The most notable adaptations that have resulted can be seen in the ways in which we communicate and the modes we leverage to gather and share information. Supported by digital technologies and systems, the transformation that we continue to undergo is nothing short of revolutionary. For retailers and other businesses, the impacts have been felt throughout the entire organization, from supply chain and merchandising to human resources and customer service.

However, the area of the business that is perhaps exposed to more implications than any other, says Ritchie Po, Privacy Practice Lead at Kobalt.io, is the processes by which data and information is collected and governed.

“The retail industry, and the world in general, has been shifting toward more of a reliance on digital technologies to help us do just about everything,” he asserts. “And this includes shopping. This shift has obviously accelerated as a result of the pandemic and the associated lockdowns that have occurred and social restrictions that have been put in place."

He continued, "The less that retailers and consumers have interacted face-to-face, the more orders have gone online, increasing the volume exponentially. And, although much of the industry has responded positively to these shifts, moving more of their business toward online channels, there were a number of retailers that were not fully prepared to go online, in particular small and medium-sized businesses. The big problem is that when implementing digital systems and components to help support the surge in online business, many weren’t diligent enough to review and understand all of the privacy aspects of the implementation. This results in an unawareness of how much information the organization is collecting from the customer and the safeguards that are necessary in order to ensure compliance to all of the legal requirements.” retail-insider.com

Disruptions at border crossings threaten the continued supply of essential goods for Canadian consumers

Saks OFF 5TH to Shut 2 More Canadian Stores in Calgary and Suburban Toronto

Toronto, ON: 14-year-old boy, man charged in fatal shooting in McD's parking lot
Toronto police have arrested two more people, including a 14-year-old boy, following the fatal shooting of a 19-year-old man in the parking lot of a North York fast food restaurant last month. On Jan. 22, police responded to multiple shots fired in the parking lot of a McDonald’s on Ingram Drive near Keele Street, just after 10:30 a.m. Officers located Toronto resident Malachi Elijah Bainbridge in a car suffering from multiple gunshot wounds.

“We believe that Mr. Bainbridge did have an arranged meet at that location. As soon as Mr. Bainbridge arrived on scene he was ambushed by two shooters and shot multiple times,” Det. Sgt. Ted Lioumanis told reporters on Thursday. Police said life-saving measures were performed, but Bainbridge was pronounced dead at the scene. toronto.ctvnews.ca

Brossard, QC: 3 arrested after strip mall shooting leaves man in critical condition
Three arrests have been made in connection with a brazen daylight shooting on Montreal’s south shore that sent a man to hospital Tuesday. Longueuil police say the three men, who are in their 20s, were apprehended and questioned by investigators. Police say the shooting happened around 3 p.m. in the back parking lot of a strip mall at the intersection of Rome and Route 132 in Brossard. The victim, whose age is not known, was shot while sitting in the passenger seat of a vehicle. He was rushed to hospital, where he remains in critical condition. Police say they were able to link a second crime scene in Candiac, also located on Montreal’s south shore, to the arrests. Two firearms were also seized as part of the ongoing investigation. globalnews.ca

Peterborough, ON: Truck hauling 2,000+ firearms stolen from Canadian truck yard
Police are investigating after a semi truck hauling guns was stolen out of a truck yard in Canada over the weekend. The incident occurred early on Sunday morning, February 13th in Peterborough, Ontario, Canada. “All the firearms that were stolen were of small calibre with the clips attached,” said detective staff sergeant Mike Jackson in a video released by Peterborough police on Monday. Officers believe that the thief entered several other truck yards in the area and attempted to steal vehicles before successfully the semi truck loaded with guns, reported KawarthaNOW News. cdllife.com

Barrie police arrest man allegedly involved in Circle K robberies
Barrie police have arrested a man allegedly involved in two convenience store robberies that occurred hours apart from each other.

Ski shop smash & grab suspects miss the boat
A smash and grab fail in North Vancouver where the thieves made off with items from “North Shore Ski and Board”, but they didn’t get very far.

(Update) Suspect arrested in connection to fatal shooting at Ottawa shopping plaza

Richmond, BC: Suspect carries away safe in charity thrift store robbery

Police seeking suspect in armed robbery at Niagara Falls convenience store

Ajax cellphone store robbed of cash, phones


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Online-Digital Version of Organized Retail Crime
How graph analytics can prevent buy-now, pay-later fraud
There is now a digital version of this organized retail theft — and it is silent, nameless, and faceless — and it uses a new type of process called BNPL. BNPL (buy now, pay later) is a type of installment loan that lets you make purchases online and pay them off in weekly, bi-weekly, or monthly installments.

This shopping method has become massively popular in the U.S. and Europe. BNPL services are growing at a rate of 39% per year, and even PayPal, Amazon, and Square are getting in on the action and acquiring existing BNPL companies in multi-billion dollar deals. While shoppers can more quickly get their hands on Xbox gaming systems, laptops, and expensive purses, BNPL has opened the door for potential fraudsters who pay just the 25% base value for a product and avoid paying the rest.

Graph can spot markers of fraud

As more people use BNPL, the risk of fraud increases. During the 2021 holiday season alone, almost 40% of people used BNPL financing such as Affirm or Klarna to pay for holiday gifts. How can BNPL providers safeguard their automated digital processes? First, providers can enact more stringent identity verification — during account opening and checkout. They can also use machine learning technology to identify unusual purchasing activity that may be linked to fraud. Graph analytics is a set of analytic techniques that highlights how entities such as people, places, and things are connected to each other. Graph identifies connections, relationships, and patterns.

We can similarly apply graph to BNPL scenarios to proactively “catch” fraud during the actual attempt rather than after the fact. Consider this scenario: John fills out and submits a BNPL application. Meanwhile, the BNPL provider pushes his data into the graph, queries are run, and relationships highlighted. The graph analysis spits out a score. A low score means high risk, while a higher score is likely to be approved. This can all be done in real time if the BNPL provider links the graph database with their other algorithms. Behind the scenes, graph will analyze various data points, such as John’s name, address, social media accounts, IP address, email address, and date of birth. Are John’s name and date of birth associated with fraudulent applications? Has the IP address been used for multiple (fraudulent) applications in the recent past? Is John even the person he claims to be?

Preventative quality control

If data is constantly refreshed and updated, then real-time analytics allows an organization to find hidden patterns within the data before any transaction or credit application is approved. As BNPL providers rely so heavily on data to grant or deny a person’s loan, these companies need access to the most accurate data results available. Basically, better real-time data yields fewer successful fraudulent transactions. The implications of this are huge for BNPL providers, who have historically suffered the brunt of fraud as the cost of doing high-volume business. Less fraud, in turn, translates to fewer customers being inconvenienced as they wait for their money to be returned after a chargeback. venturebeat.com

Fraud Prevention on E-Commerce Marketplaces
Fraugster partners with Payaut to provide fraud prevention services to e-commerce marketplaces
Fraugster, a German-Israeli payment intelligence company, has partnered with marketplace payout specialist, Payaut to provide fraud prevention services to marketplaces. This collaboration allows marketplaces to have easy access to a range of fraud prevention, compliance and revenue uplift solutions.

In 2020, marketplaces accounted for 62 percent of global online consumer sales, according to Digital Commerce 360. The top 100 online marketplaces facilitated the sale of $2.67 trillion in gross merchandise last year. With increased sales, marketplaces face multiple fraud challenges with Chargebacks being a significant one, whether caused by true fraud or friendly fraud (AKA chargeback fraud). Fraugster's Managed Services solution takes care of chargeback protection by providing a guarantee, AI data enrichment for accurate decisions, access to global sanctions lists through a single integration to protect against AML and fincrime, and overall fraud monitoring, while marketplaces can focus on time, resources, and investment in other crucial areas of their business while remaining secure. prnewswire.com

US Amazon warehouse workers prepare for historic union vote
Workers at the Amazon warehouse in Bessemer, Alabama, have begun the rerun of a historic union election after the US labor regulator ruled Amazon’s conduct had interfered with a previous election in 2021 and ordered a new vote.


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New York, NY: Alleged shoplifter busted in front of Post photographer covering earlier theft at same store
A shoplifter scuffled with a security guard at a Manhattan Duane Reade Tuesday morning — a brazen theft that unfolded right in front of The Post as it reported on an earlier armed heist at the same store. The caught-on-camera fracas took place shortly after 10 a.m. at the drug store at 410 Park Ave. South, where security guard Augustine Nwando said he noticed a shopper try to leave the store without paying for a bag full of items. Nwando shouted at the suspect to stop, leading to a scuffle that spilled out onto the sidewalk between East 27th and East 28th streets — and immediately in front of a Post reporter and photographer. Moments later, retired NYPD sergeant David John, who happened to be in the neighborhood, walked up and helped Nwando and the photographer restrain the man — until cops arrived and arrested him. nypost.com

Nashville, TN: MNPD look for shoplifters who stole $24,000 worth of merchandise
Metro Nashville detectives asked the public for assistance Tuesday to identify two female shoplifting suspects. Officials said the two suspects allegedly took thousands of dollars worth of jewelry from Prince Jewelers located at 4730 Nolensville Pike on Jan. 31st. The suspects reportedly entered the store and began asking about different types of jewelry placed on the counter. The police report then went on to say that the women started paying for the jewelry with a large amount of cash but did not have enough to cover the approximate $24,000 value. wsmv.com

Commack, NY: Police Search For Man Accused Of Stealing $1,200 worth of Wire From LI Home Depot
The man allegedly stole the wire from a Home Depot, located 5025 Jericho Turnpike in Commack, on Thursday, Feb. 10, according to the Suffolk County Police Department. SCPD said when the man was approached by an employee in the parking lot, he drove away, leaving the wire behind.  dailyvoice.com

Nutley, NJ: Man walks out of ShopRite with nearly $2000 of merchandise

White Township, PA: Thief sought in taking over $700 in merchandise from Walmart



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Shootings & Deaths

Elkart, IN: Engaged couple shot to death while closing Papa John’s restaurant
An engaged couple who worked at Papa John’s were found shot and killed after they closed the restaurant last weekend in Indiana, according to prosecutors. . The bodies of Haley Smith, 22, and Dustin Carr, 37, were discovered the morning of Sunday, Feb. 13, when a coworker arrived at the Elkhart, Indiana, business. They were killed the night before when a former coworker, 19-year-old Jose Benitez-Tilley, was inside the store around closing time, officials say. Benitez-Tilley was at the Papa John’s two times during the night — the first time being around 10 p.m. when he came trying to get his job back, according to court documents. A worker at the restaurant told police the store has had issues with Benitez-Tilley previously. kansascity.com

Shreveport, LA: Employee shot inside Shreveport C-store dies
The Caddo coroner’s office identified him as 29-year-old Roderick D. Walker, of Devaughn Street in Shreveport. The shooting at Village Food in the 5300 block of Jewella Avenue occurred about 1:38 p.m. Tuesday, Feb. 15, Caddo 911 dispatch records show. “All we know at this time is the victim was inside and an unknown subject came in and shot him for unknown reasons,” Shreveport police Lt. Janice Daily said. A customer identified Walker as a store employee. Walker was rushed to Ochsner LSU Health, the Shreveport hospital where he died at 4:11 p.m. knoe.com

Dixon, CA: 3 arrested days after shooting that hospitalized 7-Eleven clerk
Three people were arrested in connection with a shooting that injured a 7-Eleven clerk, officials said Tuesday. The Dixon Police Department said it arrested 21-year-old Jeremiah Gordon-Hill of Richmond on charges relating to attempted murder, attempted robbery, burglary, possession of a firearm as a convicted felon and conspiracy to commit a crime. Also arrested were 25-year-old Kahraan Nabavi and 24-year-old Treyvonn Cook — both from Marin City in Marin County — on similar charges, but Cook also faces a violation of probation. Police said the shooting happened on Feb. 8 around 10:20 p.m. at the 7-Eleven on North First Street. Officers who went to the scene found a clerk with a gunshot wound. That clerk was sent to Kaiser Hospital in critical condition. kcra.com

San Mateo County, CA: Peninsula Jewelry store owner shoots at thieves during attempted Armed Robbery
An attempted armed robbery of a jewelry store near Redwood City on Monday led to the store owner using his own gun to shoot at the suspects, though no one was hurt, according to his wife and co-owner. San Mateo County sheriff’s officials said deputies were called to Plaza Jewelers at 3303 Middlefield Rd. at 5:50 p.m. Monday night. Investigators were told that three male suspects, their faces fully covered in black masks and wearing dark clothing, entered the store, displayed their firearms and then demanded money and jewelry. Store co-owner Rosalba Fareas told KTVU that two of the suspects were armed: one with a shotgun and another with a handgun. Fareas said they pointed their weapons at her and her husband and that’s when her husband got out his own gun and shot. Fareas said no one was struck, and the three suspects ran off. ktvu.com

 



Robberies, Incidents & Thefts

Columbus, OH: Two armed women rob Michael’s store on Valentine’s Day
Columbus police are searching for two women they said displayed a handgun while robbing an east Columbus store on Valentine’s Day. Police said the two women walked into the Michael’s store on Brice Road at approximately 8:55 p.m. Monday night. After walking around the store for a few minutes, the women approached the main register area, where they were told to move to a different register. Once at the register, one of the women raised the sweatshirt she was wearing, showing the clerk a tan semi-automatic handgun, police said, then demanded money from the clerk. nbc4i.com

Lincoln, NE: Man Accused Of Trying To Break Into Walmart LP Office
Lincoln Police officers were at the Walmart on N. 27th Street around 3:00 Monday afternoon on an unrelated matter when employees alerted them to a man who they say had tried to force his way into the loss prevention office. The employees told officers the man was sitting in a vehicle in the lot. Officers watched as a 28-year-old woman left the store and got into the vehicle. Officers obtained information that the vehicle was possibly stolen and that the driver, 33-year-old Jesse Robles, had either a real or a realistic-looking handgun in the vehicle. “Officers were able to stop the vehicle as it attempted to leave the lot and took Robles into custody. A realistic-looking BB gun was located in the vehicle. The vehicle was also confirmed to have been stolen out of Illinois,” Vigil says. When officers contacted the woman she claimed Robles had held her against her will by pointing the BB gun at her and threatening to hit her. Robles was arrested for Theft by Receiving and Terroristic Threats. klin.com

Lincoln, NE: Shoplifter is charged with robbery after assault on security clerk
One would-be shoplifter got more than he bargained for after he was confronted by a store loss prevention specialist who was monitoring the alleged thief's activities and intervened. Jamell J. Nicholas, 33, is charged with first degree robbery after his arrest Feb. 12. Police responded to a call at an office supply store located in the 2800 block of NW 63rd Street in reference to an alleged shoplifter who was caught stealing and had assaulted a store employee during an attempted escape. Officers were able to identify and locate Nicholas, who had left the scene but was followed by store security. Witnesses told police Nicholas was acting suspiciously and was suspected of shoplifting. Once confronted by store security Nicholas threatened to respond with physical violence. After being asked to leave the store Nicholas is believed to have slapped the security guard in the face. Nicholas and the security clerk struggled against each other for several minutes, dropping several personal items on the floor. At the end of the struggle Nicholas grabbed the store security clerk's phone and proceeded to leave the location, but not before punching the store security clerk in the face. Despite the assault, store security continued to follow Nicholas into the parking lot of the location and were able to assist police in locating and detaining him. city-sentinel.com

Oklahoma City, OK: Robbery suspect has trouble figuring out how to open window, get out of OKC store
A thief was recently caught on camera having some difficulty while trying to get out of a southwest Oklahoma City convenience store during a robbery. Around 3 a.m. Feb. 7, suspects robbed an OnCue on Southwest 119th Street. The store’s security cameras captured images of the suspects, including the moments when a suspect couldn’t figure out how to open the drive-thru window and get out. koco.com


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C-Store – Baton Rouge, LA – Burglary
C-Store – Cottonwood Heights, UT – Burglary
C-Store – Pensacola, FL – Burglary
C-Store – Oklahoma City, OK – Burglary
C-Store – Parma, OH – Armed Robbery
C-Store – Cleveland, OH - Burglary
Cellphone – Canton, NC - Burglary
Dollar General – Cleveland, OH – Armed Robbery
Dollar General – Santa Fe, NM – Burglary
Gas Station – Parma, OH – Armed Robbery
Gas Station – Hasbrouck Heights, NJ – Robbery
Gas Station – Carson City, NV – Armed Robbery
Jewelry - Westminster, CO - Robbery
Jewelry - Portland, OR- Robbery
Jewelry - Carlsbad, CA - Robbery
Jewelry - Troy, MI – Robbery
Liquor – Tehachapi, CA – Burglary
Michael’s – Columbus, OH – Armed Robbery
Restaurant – Merced, CA – Burglary
Restaurant – Merced, CA – Burglary
Staples, Lincoln, NE – Robbery
7-Eleven – Dixon, CA – Armed Robbery (Clerk shot & wounded)

 

Daily Totals:
• 12 robberies
• 10 burglaries
• 1 shooting
• 0 killed



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"Adding Value" to your company every day is a difficult task because it requires you to stay focused and push beyond what's merely expected of you. Oftentimes just doing your job isn't enough even though there are days when that's even difficult to accomplish. But to truly be viewed as "adding value" to your company, doing what's expected probably won't get you there. To even have that phrase mentioned about your actions, you've got to exceed expectations and rise above the daily issues and problems that consume our days. "Adding Value" is all about pushing yourself beyond and getting out of your comfort zone and learning news things and ways to make a difference. It all starts with one question; How do I add value beyond what I'm already doing?


Just a Thought,
Gus

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