Web version / Mobile version



LP, AP & IT Security's #1 News Source






























Adam Eaton named Senior Director - Asset Protection Investigations for Burlington Stores, Inc.

Before joining Burlington Store as Senior Director - Asset Protection Investigations, Adam spent more than two years as Director - Asset Protection Analytics & Safety for Southeastern Grocers. Earlier in his career, he spent nine years with Ross Stores in various LP roles, including Director of Investigations and Director, Loss Prevention, Corporate Initiatives, among others. Earlier in his career, he held LP/AP roles with Limited Brands and Target. Congratulations, Adam!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


5 Key Trends Noted at NRF 2022: Retail's Big Show

Automation, crypto, frictionless store experiences, e-commerce and safety/security are among top priorities

Even a cursory trip around the show floor was enough to reveal a breathtaking range of solutions to help retailers, from sourcing of products to the in-store customer experience, and all points in between. Following are five particularly noteworthy trends observed at NRF 2022: Retail's Big Show:

Automation Rules: This one was pretty obvious, from the sheer number of such solutions in evidence at the show, including Locus Robotics' "co-bots," designed to work alongside humans in fulfillment warehouses, zipping around the company's display area; AutoStore's grid-based picking system, also being demoed; Avidbots' state-of-the-art robotic floor cleaner; and Ottonomy, whose proprietary technology enables fully autonomous curbside and last-mile delivery, reducing retail's carbon footprint, to name just a few.

Crypto is Coming: With all of the buzz surrounding cryptocurrency, particularly Bitcoin, of late, it's only natural that retailers would increasingly be looking into crypto as a payment option for consumers, and tech companies are meeting that need. Atlanta-based NCR, for example, recently acquired cryptocurrency software provider LibertyX, which enables customers the ability to buy and sell cryptocurrency, conduct cross-border remittance, and accept digital currency payments across digital and physical channels. NCR will use its Pay360 platform to offer the LibertyX capabilities as part of its solutions for banks, retailers and restaurants.

Frictionless is Here to Stay: Although Amazon's much-touted Just Walk Out technology predated the pandemic, there's no doubt that consumers' enthusiasm for quick, convenient, contactless shopping experiences skyrocketed during the age of COVID-19. Of course, once consumers discover an easier way of doing anything, that becomes the expectation, and retail tech must rise to the occasion. Other retailers to explore such technology include Ahold Delhaize USA, Giant Eagle, and Hy-Vee at its fuel stations and convenience stores.

Evolution of E-Commerce / Safe and Secure progressivegrocer.com

In Case You Missed It: The D&D Daily's NRF Big Show Recap (published on Jan. 19)

Interface "Ask Our Expert" video series

What Are Video Verified Alarms?

Sean Foley, SVP Enterprise Security, Interface Systems explains the benefits of video verified alarms when compared to traditional alarm monitoring. With video verification of alarm events, enterprises can secure their locations more effectively and avoid paying false alarm fines.

To learn more, read this case study.



The U.S. Crime Surge
The Retail Impact

Retailers & Law Enforcement Grapple with ORC Surge
Retailers, Officials Seek Solutions to Leap in Shoplifting and Organized Theft

Risks and threats of mall or store violence and shooting incidents are growing for retailers compared to five years ago, according to a NRF survey.

Already burdened with shipping delays, employment issues, inflation and ongoing worries over COVID-19, retailers are increasingly concerned about upticks in thefts and, more importantly, how to curb the behavior.

Factors like understaffed stores, employee theft, the abundance of online marketplaces to unload stolen merchandise, increasingly sophisticated criminals, lenient penalties and a collective anger among some have ratcheted up theft concerns in certain cities.

While shoplifting has been part of doing business for generations of stores, the problem with theft now - including shoplifting and organized retail crime - is not only that it's costly, but it has led law enforcement officials to caution that it can fund other crimes, such as the drug trade.

As for the root cause of such thefts, he speculated about the proliferation of online marketplaces that makes selling stolen merchandise easier. "Certainly, technology has enhanced criminal activities in so many ways," he said.

Now that thresholds have been raised in the majority of U.S. states, and overburdened police and prosecutor resources are looking to reduce their involvement in petty-level crimes. Many vendors and software developers are creating products to help address shoplifting and other problems, he said. Retailers are taking a closer look at point-of-sale analytics and point-of-sale data mining. Adopting fingerprint technology, for example, is among the undertakings.

Protecting the safety of employees is something that weighs heavily on retailers, he said. Companies are putting together training programs so that staffers know how to deal with such circumstances to know firsthand what company policies are and how to respond. From Matthews' standpoint, people fail to understand the quantum of the impact of shoplifting.

While technologies are being developed and retailers are trying new practices to try to improve the situation, Matthews said creating legislation that would aid federal, state and local agencies with information sharing, more funding for policing stores and additional resources to target and root out organized retail crime and their involvement in loss and shoplifting are needed. finance.yahoo.com

Retailers & Businesses Scared & Blaming Manhattan DA's Soft-n-Crime Policies
NYC business leaders grill Manhattan DA Alvin Bragg over soft-on-crime policies

City business honchos grilled Manhattan District Attorney Alvin Bragg in a virtual meeting Friday - with some blaming his soft-on-crime policies for contributing to fears that the Big Apple is growing unsafe.

Joe Ucuzogly, CEO of Deloitt USA, said his company's employees are shaken after senior manager Michelle Go was killed when she was randomly pushed into the path of an oncoming subway train in Times Square less than a week ago, sources said.

Ucuzogly asked the DA if the city will be working to make the subways safer, sources said.

A retailer also told Bragg that crime is so bad in New York City that he's installing the same type of security here that is used in his stores in violence-wracked Caracas, Venezuela, sources said.

"The tone is [New York City] is lawless, and his memo empowers lawlessness," a caller said, referring to the memorandum Bragg recently issued directing his office to take a lenient approach to prosecutions by dropping some misdemeanor cases and not seeking bail or prison time in a host of others.

In the roughly hourlong meeting with Bragg and the lobbying group Partnership for New York City, about 30 people spoke - with many saying they and their employees were scared as concerns mount that the city is heading in the wrong direction.

Speakers flung questions at Bragg, who has been under scrutiny since taking office for what critics say is a lenient approach to prosecutions that keeps dangerous criminals on the street.

Bragg told the group that his office won't tolerate violent crime, violence against police officers and gun possession. But the DA didn't back away from his theme of social justice, saying that must be balanced with public safety. nypost.com

New Florida Theft Bill
Florida lawmakers cracking down on smash and grab robberies
High-end smash and grab robberies are plaguing retailers across the county and here in Florida, where a high-end handbag retailer in Palm Beach lost $1.5 million in merchandise in December alone.

As Capitol News Service reporter Mike Vasilinda tells us, state lawmakers may soon require online merchants to know more about who is selling on their platforms. The Florida Retail Federation says organized retail theft is skyrocketing in Florida.

"69% increase across the board, and it's not just big-box retailers. It's all retail. And these are organized entities. This is not shoplifting," says Florida Retail CEO Scott Shalley.

Senate Bill 944 would require eBay and other middlemen between remote sellers and buyers to verify identities and contact information for anyone who sells more than $20,000 a year on a platform. Senator Dennis Baxley is sponsoring the bill.

"Registration of the marketplaces online will allow us to detect stolen merchandise much quicker," Baxley said.

Walgreens and Home Depot voiced support. eBay lobbyist Jim Daughton asked lawmakers to wait for a federal solution. "Obviously we prefer the federal bill to pass," said Daughton. But a Senate committee decided the state couldn't wait for something that might not happen at all.

Following the vote, Baxley told Capitol News Service, "Florida is leading the way. We're saying we're not going to tolerate that. We're going to interrupt the sales process."

Think of this online registry as a traditional pawn shop that collects information about who is selling what and often recovers stolen property. The Florida Retail Federation believes the registry will get results. Online facilitators who don't follow the law could face fines of up to $10,000. The law is set to take effect in July. But eBay says they'd like more time if it passes. wctv.tv

   RELATED: Senate bill to crack down on organized retail theft in Florida

DA Takes on Newsom as Calif. Crime Surges
Gavin Newsom's crime comments ripped by California DA

Newsom, a Democrat, praised three state laws, claiming they've helped reduce crime -- but Fresno County DA Lisa Smittcamp was having none of it

California Gov. Gavin Newsom faced some sharp criticism Wednesday after appearing to accuse police and prosecutors of not holding criminals to account. Lisa Smittcamp, district attorney in Fresno County, claimed Newsom "should be ashamed of himself" for remarks he made earlier in the day, FOX 26 reported.

Newsom's comments came after he praised three state laws, claiming they had helped reduce crime in the state: Proposition 47, which downgraded some felonies to misdemeanors; Proposition 57, which reduced prison sentences; and Assembly Bill 109, which shifted detainees from state prisons to local jails, FOX 26 of Fresno reported.

But California has seen a surge in high-profile crimes in recent months, including "smash and grab" thefts at major department stores up and down the state, and shocking murders - including the "follow home" slaying of Beverly Hills philanthropist Jacqueline Avant on Dec. 1 and the brutal stabbing death of UCLA graduate student Brianna Kupfer at a store in Los Angeles last Thursday.

Smittcamp, who has been district attorney in Fresno County since 2015, claimed the Brown-era laws were having no discernable impact on reducing crime, FOX 26 reported. She accused the governor of trying to "destroy law enforcement" by "weakening our laws."

"If he thinks that shoplifting is down, and all of his rhetoric about Prop 47 and the success of it is simply just a lie," the district attorney said, according to FOX 26. "They've caused such a disrespect for the law by weakening our system, by weakening our laws. Newsom has tried to destroy law enforcement, so for him to sit here and say that he wants a more local effort put forth is so offensive to me, because he is the person who is letting these dangerous criminals out of prison on parole left and right." foxnews.com

DOJ Declares 'All Hands On Deck' Initiative to Stop Violence Ravaging Philly
Feds Step-Up Focused Effort to Deter Violent Crime in Philadelphia
As Part of All Hands on Deck Initiative, U.S. Attorney's Office Secures Indictments Against Delaware Man Accused in FDR Park Carjacking and Against Philadelphia Felon for Attempted Armed Robbery and Shooting of Convenience Store Owner, and Obtains Lengthy Prison Sentence for Drug and Firearms Trafficker.

United States Attorney Jennifer Arbittier Williams announced a series of updates on violent crime cases being prosecuted by the U.S. Attorney's Office for the Eastern District of Pennsylvania, as the Office continues to emphasize its All Hands On Deck initiative which brings together federal law enforcement and agency partners to tackle the serious violent crime problem in the City of Philadelphia.

When I announced the All Hands On Deck initiative in April 2021, I vowed that we would do all we could to stop the violence ravaging our city and support the Philadelphia Police Department in its work," said U.S. Attorney Williams.

And with more than 30 homicides so far in just the first 20 days of the year, our diligence and commitment to this work comes at a critically important time." justice.gov

Independence, Missouri to crack down on shopping cart thefts, littering
Independence leaders passed an ordinance Monday night cracking down on what they call "a major concern" for the city, shopping carts littering the streets and sidewalks.

Lawrence Jones on nationwide crime spike: DAs put criminals before actual victims

Progressive NYPD critics sing a different tune after rookie cop is slain

LA's 'Wild West' of Rail Theft

DA Blames Railroad Company for Rail Theft Surge
Los Angeles, CA: DA Gascón says Union Pacific doesn't adequately protect cargo
A day after Gov. Gavin Newsom toured a stretch of Union Pacific rail tracks in Los Angeles littered with the remains of looted packages, L.A. County District Attorney George Gascón said the railroad doesn't do enough to ensure its trains are adequately locked and protected. In a letter to UP General Director of Public Affairs Adrian Guerrero, the district attorney said that the Los Angeles Police Department has determined that

"UP does little to secure or lock trains and has significantly decreased law enforcement staffing. It is very telling that other major railroad operations in the area are not facing the same level of theft at their facilities as UP."

Guerrero wrote to the DA's office last month, suggesting that Gascón's decision to dismisses certain misdemeanors such as trespassing has resulted in a spike in railway container theft that cost UP an estimated $5 million. According to UP statistics, train container theft increased by 160% from 2020 to 2021 in L.A. County, with more than 90 containers broken into every day on average.

Gascón said Friday that his office recently conducted a review of cases submitted for filing consideration over the last three years in which UP is listed as a victim and found that the number actually dropped in 2021.

In 2019, 78 cases were presented for filing; in 2020, 56 cases were presented for filing; and in a "sharp decline," 47 such cases involving UP were presented for filing consideration last year, Gascón wrote, with over half of those filed by the DA's office for prosecution.

The charges filed included both felony and misdemeanor offenses alleging burglary, theft, and receiving stolen property, the DA wrote: "Of the 20 cases that were declined for filing, 10 were not filed due to the insufficiency of the evidence presented to prove the case beyond a reasonable doubt, which is our ethical standard to file a criminal case," according to Gascón. spectrumnews1.com

U.S. Congress Responds to LA's Organized Rail Theft
 - Asks U.S. AG For Federal Assistance
A group of Republican U.S. Representatives on Thursday sent a letter to U.S. Attorney General Merrick Garland calling for federal assistance in cracking down on thefts that have disrupted the supply chain.

The California Highway Patrol said it was expanding its own retail theft task force that will allow it to beef up patrols and better coordinate with police, the sheriff's department and Union Pacific's security force. Union Pacific and other railroad firms employ their own police forces accredited by the state to protect its rail lines. police1.com

Newsom Unveils Effort To Fight Theft Of LA Railroad Cargo
The governor described a multi-agency effort to clean up the rail lines and recent multi-agency efforts launched to prevent the thievery and hold perpetrators accountable.

The 'weakest link in the supply chain': Thieves looting LA trains like the Wild West

See more coverage of LA's train theft surge in the Jan. 18 Daily


COVID Update

534.6M Vaccinations Given

US: 71.9M Cases - 889.1K Dead - 44.3M Recovered
Worldwide: 352.6M Cases - 5.6M Dead - 280.3M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 344   Law Enforcement Officer Deaths: 620
*Red indicates change in total deaths

Coast to Coast They're All Saying We've Seen the Peak
Omicron could be peaking in the US - but experts urge caution
A downtick in COVID-19 cases is raising hopes that the omicron wave has peaked in the United States.

To be sure, new case numbers remain high and hospitals are still overwhelmed in many areas. But, especially in the earliest hard-hit states like New York and Massachusetts, cases are clearly declining, and experts say cases appear to have peaked on a national basis as well.

"I think we've turned the corner," said Monica Gandhi, an infectious disease expert at the University of California-San Francisco. thehill.com

Walgreens COVID-19 Index
Walgreens intros COVID-19 Index tracking activity by state

Data captured in the Walgreens COVID-19 Index tracks existing and emerging variants.

The Walgreens COVID-19 Index, a new interactive tracking tool from Walgreens, powered by testing data from Aegis Sciences, is among the first to uniquely identify the spread of current and emerging variants in near real-time.

New data from the Walgreens COVID-19 Index shows more than 95% of all positive COVID-19 cases are presumed to be the Omicron variant. The data reinforces the importance of vaccinations and testing in helping to mitigate the spread of COVID-19.

Data captured in the Walgreens COVID-19 Index can track the spread of the Omicron variant within 24 to 48 hours, more quickly than other methods, the company noted. In addition to a national view, data can be reviewed by state. The Walgreens COVID-19 Index is based on proprietary data from PCR testing services administered by Walgreens and performed by its testing partner Aegis Sciences. drugstorenews.com

Omicron's Economic & Business Toll
Missing Workers, More Uncertainty and Higher Inflation (Maybe)

The latest wave of coronavirus cases is slowing the recovery, but its longer-term impact is less clear.

The Omicron wave of the coronavirus appears to be cresting in much of the country. But its economic disruptions have made a post-pandemic normal ever more elusive.

Forecasters have slashed their estimates for economic growth in the first three months of 2022. Some expect January to show the first monthly decline in employment in more than a year. And retail sales and manufacturing production fell in December, suggesting that the impact began well before cases hit their peak.

Recovery prospects in the longer run are uncertain. Some economists say even temporary job losses could force consumers to pull back their spending, especially now that federal programs that helped families early in the pandemic have largely ended. Others worry that Omicron could compound supply-chain backlogs both in the United States and overseas, prolonging the recent bout of high inflation and putting pressure on the Fed to act.

But some see Omicron as the equivalent of a severe winter storm, causing disruptions and delays but ultimately doing little permanent economic damage. The recovery has proved resilient so far, they argue, and has enough underlying momentum to carry it through. nytimes.com

Restaurants Urge Government to Help
National Restaurant Association asks Congress for more grant money as omicron hits industry

The National Restaurant Association is asking Congress to replenish the Restaurant Revitalization Fund.

The National Restaurant Association is asking Congress to replenish the Restaurant Revitalization Fund as the omicron variant hits operators' businesses.

Last year, lawmakers created the $28.6 billion fund to aid bars and restaurants struggling in the wake of the pandemic. The grants were designed to make up for a restaurant's full pandemic losses of up to $5 million for a single location or $10 million for a business with fewer than 20 locations. Publicly traded companies were ineligible, but their franchisees could still apply.

Since the fund was depleted, restaurants have been pushing for Congress to replenish it. Several lawmakers have introduced legislation to do so, but the bills haven't gained traction, and the Biden administration hasn't appeared interested in supporting the measure.

But the latest surge in Covid-19 cases and its impact on restaurants could change minds.

The National Restaurant Association's latest survey of operators found that 88% of restaurants saw indoor dining demand wane because of the omicron variant. More than three-quarters of respondents told the trade group that business conditions are worse now than three months ago. And the majority of operators said that their restaurant is less profitable now than it was before the pandemic.

"Alarmingly, the industry still hasn't recreated the more than 650,000 jobs lost early in the pandemic, a loss 45% more than the next closest industry," the trade group's top lobbyist Sean Kennedy wrote in a letter to Congressional leadership for both parties. cnbc.com

COVID Slamming The Food Supply Chain
U.S. Food Supply Is Under Pressure, From Plants to Store Shelves

Weeks of workers calling in sick add to continuing supply and transportation disruptions, making store shelves harder to fill

The U.S. food system is under renewed strain as Covid-19's Omicron variant stretches workforces from processing plants to grocery stores, leaving gaps on supermarket shelves.

In Arizona, one in 10 processing plant and distribution workers at a major produce company were recently out sick. In Massachusetts, employee illnesses have slowed the flow of fish to supermarkets and restaurants. A grocery chain in the U.S. Southeast had to hire temporary workers after roughly one-third of employees at its distribution centers fell ill.

Food-industry executives and analysts warn that the situation could persist for weeks or months, even as the current wave of Covid-19 infections eases. Recent virus-related absences among workers have added to continuing supply and transportation disruptions, keeping some foods scarce.

Nearly two years ago, Covid-19 lockdowns drove a surge in grocery buying that cleared store shelves of products such as meat, baking ingredients and paper goods.

Now some executives say supply challenges are worse than ever. The lack of workers leaves a broader range of products in short supply, food-industry executives said, with availability sometimes changing daily. wsj.com

Anti-Vax Protesters March in D.C.
Protesters March in Washington Against Covid-19 Vaccine Mandates

Studies show that vaccines and boosters offer superior protection from recent variants of the coronavirus

Protesters rallied in the nation's capital Sunday against government mandates for Covid-19 vaccinations, a sign of the challenges for public-health officials looking for ways to persuade more Americans to get the shots.

Protesters marched along the National Mall and gathered in front of the Lincoln Memorial, despite cold temperatures Sunday morning.

The organizers said they would be protesting mandates, not vaccines themselves. "Since the vaccines do not stop people from getting sick, why should we impose them as a requirement to keep one's job or to enjoy the freedoms that we have always enjoyed such as eating at a restaurant, going to a concert, or attending school or the university?" said Louisa Clary, an organizer, in an email.

Vaccines and booster shots offer superior protection from the Delta and Omicron variants of the Covid-19 virus, according to three new studies released by the Centers for Disease Control and Prevention.

One of the speakers at Sunday's march was Robert F. Kennedy Jr., who has criticized vaccines for years. During his remarks, Mr. Kennedy suggested people in the future won't be able to escape surveillance, citing so-called vaccine passports, and suggested conditions would be worse than in Nazi Germany because he said some people could escape the Nazis. wsj.com

Coronavirus transmission rates are falling across California, bringing guarded optimism
Health officials in San Francisco said Thursday they believe they've passed the peak of the latest wave. And in Los Angeles County, there's cautious optimism that the days of exponential growth may be in the rearview mirror. "We can now confidently say that we are on the beginning of a downward trajectory," said Dr. Grant Colfax, San Francisco's director of health. latimes.com

Showing or selling a fake vaccine card could become a crime in Washington
A proposal in the Washington Legislature would make it a crime to use or sell a fake COVID-19 vaccination card. The sponsor says he wants to deter people from even considering the ruse, but he also wants to send a signal to prosecutors to prioritize these cases as a matter of protecting public health. nwnewsnetwork.org

Fauci says omicron infections could peak by mid-February


Facial Recognition, Gait Recognition, Voice Recognition & Heart Rate Analysis
Sounds like regulations are coming

Industry, civil society weigh in on biometrics policy in letters to White House

Oosto, Clearview, NYCLU, SIIA, ITIC, academics

Stakeholders and advocates are chiming in with responses to a U.S. government request for information on public and private sector uses of biometrics, providing a snapshot of a social dialogue straining against the inertia of misunderstanding and self-interest.

The Office of Science and Technology Policy (OSTP) posted the RFI in October to gather information on "past deployments, proposals, pilots, or trials, and current use of biometric technologies" for identity verification, identification, and attribute inferencing.

When comments closed over the weekend, submissions had been made by various stakeholder groups. A somewhat optimistic review might conclude that opinion is converging at least around the need for clear definitions, the value being provided by NIST's efforts and the need for more federal government action. biometricupdate.com

Notice of Request for Information (RFI) on Public and Private Sector Uses of Biometric Technologies

A Notice by the Science and Technology Policy Office on 10/08/2021 Closed on 1/15/2022

The purpose of this RFI is to understand the extent and variety of biometric technologies in past, current, or planned use; the domains in which these technologies are being used; the entities making use of them; current principles, practices, or policies governing their use; and the stakeholders that are, or may be, impacted by their use or regulation. OSTP encourages input on both public and private sector use cases. federalregister.gov

Walmart mandates RFID tracking for home goods-opening up potential marketing opportunities

Better accuracy for online pickup and delivery is current impetus, but giant retailer's RFID push opens other future marketing applications

Walmart is mandating all home goods products carry radio frequency identification (RFID) tags by September 2, and projects it will extend the mandate to more categories over time, in a major expansion of a tracking technology that appeared all but dead only a few years ago.

The full-on embrace of RFID by the biggest U.S. retailer brings large new swaths of product categories into the so-called "internet of things." That could eventually spawn new marketing, analytics and research capabilities-particularly in studying in-store behavior or enabling touchless checkouts.

But for now the move is aimed at improving Walmart's supply-chain efficiency by making it easier to track items everywhere they go in stores, which has become a much greater concern as the retailer's curbside pickup and Walmart+ delivery businesses grow.

In a recent memo to suppliers, Walmart said it's been implementing product-level RFID tags on apparel over the past year and now is expanding that to home goods, including kitchen and dining products, home décor, bath and shower, bedding, furniture, and storage and organization products. The memo also suggests more categories will have similar mandates over time. adage.com

A Pandemic of Resignations
You Quit. I Quit. We All Quit. And It's Not a Coincidence.

Why the decision to leave a job can become contagious.

Something infectious is spreading through the work force. Its symptoms present in a spate of two-week notices. Its transmission is visible in real time. And few bosses seem to know how to inoculate their staff against this quitagion.

Quitting rates were high in August, September and October. Then, according to Labor Department data, they climbed even further: More than 4.5 million people left their jobs voluntarily in November, a record high in two decades of tracking.

Economists explained the numbers by noting that competition for workers led to better pay and benefits, driving some to seek out new opportunities. Psychologists have an additional explanation: Quitting is contagious.

When workers weigh whether to jump jobs, they don't just assess their own pay, benefits and career development. They look around and take note of how friends feel about the team culture. When one employee leaves, the departure signals to others that it might be time to take stock of their options, what researchers call "turnover contagion."

So quitting begets more quitting, a challenge that employers can't always solve with raises or perks. Even a single resignation notice can breed a "hot spot," said Will Felps, who teaches management at the University of New South Wales and was an author of a study of turnover contagion. nytimes.com

These 14 Retailers Lead the Way in Returns
However, just 14% of retailers were considered leaders in returns, according to Incisiv, which assessed top retailers' returns capabilities and experiences across four key areas: product content and digital experience, returns policy and information, returns and refund process, and 360-degree service.

The assessment, dubbed the 2022 Omnichannel Returns Benchmark Index, puts 14 retailers out in front:

1. Apple
2. Bed, Bath & Beyond
3. Best Buy
4. Kohl's
5. Levi's
6. Lowe's
7. Macy's

8. Nike
9. Nordstrom
10. Sephora
11. Staples
12. Target
13. The Home Depot
14. Under Armor

Returns have come under the spotlight after digital orders across the retail industry accelerated during the COVID-19 pandemic. In 2020, 10.6%, or $428 billion, of all retail trade was attributed to returns--and returns are expected to grow in 2022 and beyond.

For retailers, the returns experience is important for the customer experience. A whopping 95% of consumers said a poor returns experience will make them less likely to shop from a brand again. Flexible return policies are important to customers and have helped the returns leaders assess higher. However, only 26% of retailers in the index have return windows over 60 days, found Incisvi, which conducted the index in partnership with Appriss Retail. The apparel category leads the industry for flexibility, as all assessed retailers allowed online orders to be returned in store and 90% allowed replacements or exchanges.

The retail industry understands that returns are a normal part of doing business, but there are other ways to improve the issue. Only 20% of retailers in the report have chat agents who can help shoppers initiate returns, and 3% allow shoppers to return items curbside. There are other solutions that can improve the rate of returns as well, including allowing shoppers to modify their online orders. Only 60% of retailers allow shoppers to cancel an order before it ships, and only 16% allow order modifications.

In addition, not all retailers have good data around their returns, including why they occur and whether a specific instance of return is good or bad for business, Incisiv noted in its report.

"Retailers must rethink returns as an integral part of their business strategy," said Steve Prebble, president of Appriss Retail. "Retail is dealing with an influx of returned items; now is the time to stop thinking of returns as a cost of doing business and begin to view them as a time to really engage with your consumers." retailleader.com

Nation's Largest Retail & Entertainment Complex "Mall of America' Has 10 New Tenants
The 5.6 million-sq.-ft. Mall of America features more than 520, retail stores and restaurants and a host of attractions, including Nickelodeon Universe and a 7-acre indoor theme park.

Here's the 10:

Beard Papas
Dauren Worldwide
Draper James

Duck Donuts
Global Braids
The Neighborhood chainstoreage.com

Kohl's Gets $9 Billion Bid From Starboard Value Group

Last week's #1 article --

TJ Maxx & Marshalls Parent to Fire Office Workers Who Do Not Get the Booster Shot By Feb 1

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.






As retail makes its comeback, it is more important than ever to conserve resources. This is especially important for reducing unnecessary and unexpected spending. Finding ways to reduce costs can be challenging, especially if your team has done a good job of doing more with less. We recommend looking to your foundational LP/AP programs to see if there are opportunities for tighter cost controls - like your key control program.

Locks and keys should be doing more to support the profitability of your organization. Swapping out basic brass locks and keys for a managed Key Control Program can make a big difference, even if you are already using interchangeable cores.

InstaKey clients that convert to an InstaKey Key Control Program save around 80% on rekeys. How?

  • Restricted, serialized keys (keys that cannot be duplicated) put tighter controls on key holder compliance. When keys cannot be duplicated, you can always know what keys are in circulation and who has them.

  • When keys go missing, our user-rekeyable key cores can be rekeyed (without locksmith service) up to nine times before a core needs to be replaced.

  • Cloud-based key tracking software enables retailers to streamline key system record keeping and gain better control of when rekeys happen and monitor associated costs.

  • When you partner with InstaKey, you get a dedicated team of Key Control experts as an extension of your in-house team. We support your Key Control Program to provide materials and best practices to keep a tight control on keyed security and costs.

Are you wasting precious dollars on unnecessary or unexpected locksmith callouts? Do you know how much you are spending? Schedule time to discuss your key control needs and find out if you can reduce spending on Key Control.






BNPL Fraud is Growing
Fraud Is On the Rise, and It's Going to Get Worse

The acceleration of the digital transformation resulted in a surge of online transactions, greater adoption of digital payments, and increased fraud.

A trio of recent reports paint a bleak picture, highlighting concerns that companies are experiencing increasing losses from fraud and that the situation will get worse over the coming year.

In KPMG's survey of senior risk executives, 67% say their companies have experienced external fraud in the past 12 months, and 38% expect the risk of fraud committed by external perpetrators to somewhat increase in the next year. External fraud, which includes credit card fraud and identity theft, is specifically referring to incidents perpetuated by individuals outside the company. For most of these respondents, there was a financial impact: Forty-two percent say their organizations experienced 0.5% to 1% of loss as a result of fraud and cybercrime.
On a macro level, merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 20255, according to Juniper Research.

Social-engineering tactics such as phishing messages, fake social media profiles, and fake mobile applications are effective for a quick cash-out, says fraud and risk intelligence company Outseer (spun out of RSA Security in June) in its fourth quarter "Fraud and Payments Report." Malware such as Trojans are being utilized less often because they require more resources to operate and monetize, Outseer says.

Experian notes in its annual "Future of Fraud Forecast." One area that fraud is growing is in the buy now, pay later (BNPL) space - where customers make a purchase and receive it immediately but pay for it at a later time, usually over a series of installments.

Experian cites figures estimating 45 million active BNPL users spending more than $20.8 billion. PayPal's BNPL service reported a 400% year-over-year increase in usage on Black Friday and processed more than $1 billion in transactions in November, Outseer says in its report.

BNPL lenders will see an uptick in two types of fraud: identity theft, where criminals are using stolen login credentials to access BNPL accounts and make purchases, and synthetic identity fraud, where criminals combine real and fake information to create an entirely new identity to create new BNPL accounts. The synthetic fraud is taking advantage of the fact that BNPL lenders frequently have less stringent identity verification rules to create new accounts, which are then used to defraud merchants. darkreading.com

National Cybersecurity Memorandum
Biden Memo Orders Cybersecurity Improvements

NSA Will Strengthen Cybersecurity of Defense, Intel Systems

U.S. President Joe Biden signed a National Security Memorandum on Wednesday that aims to improve the cybersecurity of national security and intelligence community systems.

The memo requires that national security systems "employ the same network cybersecurity measures as those required of federal civilian networks," per Biden's May 2021 executive order. It also gives new powers to the National Security Agency to oversee cybersecurity improvements, and the agency will also now collect reports on incidents affecting national security systems.

The NSA will be empowered to issue its own emergency directives and require agencies under its jurisdiction to take specific actions to mitigate cyberthreats per specific timelines laid out for 2022.

In a fact sheet, the White House says the memorandum "builds on the Biden administration's work to protect our nation from sophisticated malicious cyber activity, from both nation-state actors and cybercriminals." Officials say the memorandum "raises the bar for cybersecurity for our most sensitive systems."

The directive specifies how the provisions of the 2021 executive order apply to "national security systems," which will be designated by NSA Director Gen. Paul Nakasone. It also establishes timelines and guidance for how these requirements will be implemented.

"Among other priorities, this NSM requires federal agencies to report efforts to breach their systems by cybercriminals and state-sponsored hackers," Warner says in a news release. "Now it's time for Congress to act by passing our bipartisan legislation that would require critical infrastructure owners and operators to report such cyber intrusions within 72 hours." govinfosecurity.com

Cyber Tensions Heat Up Between U.S. & Russia
Cyber experts question Biden's tit-for-tat approach with Russia
President Joe Biden said this week that the U.S. government could respond to Russian cyberattacks on Ukraine "the same way, with cyber."

The answer may have been a standard U.S. government response about responding in-kind, especially in the context of a deteriorating security situation on the border between Ukraine and Russia, with Biden predicting a Russian invasion. National security experts, foreign leaders and Biden's domestic political opponents criticized his overall remarks on the potential Western response to any Russian incursion, but the cyber-specific comments got their own round of questions from cybersecurity experts as well.

To some, Biden's words reflected dated and misguided thinking that sounds good and tough but makes no sense in the real world.

"Tit-for-tat cyber has always been a fantasy for policymakers," tweeted Jacquelyn Schneider, a Hoover Fellow at Stanford University and expert in cyber policy and national security. She pointed to the difficulty that the Obama administration had, for instance, in determining a proportional response to the Sony hack by North Korea, and cyber experts have for years questioned what this actually looks like.

Over time a more coherent and broad strategy has emerged that includes identifying and indicting foreign government hackers - known as "naming and shaming" - economic sanctions, and increased U.S. government offensive cyber actions against ransomware groups, for example.

Biden has a "superstar group of professionals" in key cyber positions in his administration, Schneider told CyberScoop, "so I don't know why we are using a lot of the language that we used in the Obama administration. I think we've learned a lot in the last four to eight years, so I'm not sure why we're reverting." cyberscoop.com

Two Nigerian Nationals Get 46 & 18 Months Respectively For International Money Laundering BEC Scam Funds
According to court documents, from June 2018 through November 2018, Paulinus Ebhodaghe, 40, and Ohimai Asikhia,37, both of New Jersey, helped launder hundreds of thousands of dollars in fraud proceeds. Ebhodaghe and Asikhia typically received fees of twenty percent or more of the funds that they laundered. justice.gov

Balancing Employee Privacy and Security for Remote Workers

Attackers use public cloud providers to spread RATs




What did you ask me?

Interviews are comprised of several moving parts, including focus areas like preparation and rapport building. One of the basic foundations of interviewing is the ability to ask appropriate questions. Truth be told, many interviewers struggle with formulating questions - both in the right form and in the best sequence. There are a variety of ways to ask somebody a question, and each type of question may yield different results. Leading questions, which are heard commonly in interviews, pose several problems for an investigative interview. These types of questions, such as asking the subject "you took $100 on Tuesday, from register 3, right?" create issues with confession reliability and memory contamination.

Read more here






Famed Hacker, Peiter Zatko, Twitter Head of Security Terminated
Take a walk on the wild side again?

Twitter shakes up its security team
Twitter shook up the top ranks of its security team this week with the termination of the head of security and the exit of the chief information security officer, the company told employees on Wednesday, as its new chief executive reorganizes the social media service.

Mr. Zatko joined Twitter in late 2020. He is a well-known hacker and has had a long career in government and private industry. Before taking on his role at Twitter, he held roles at DARPA, Google and Stripe. He began his cybersecurity career in the 1990s, when he was a member of the hacking group Cult of the Dead Cow. Twitter recruited him after teenagers compromised the company's systems in July 2020 and took over the accounts of prominent users.

Ms. Sethi also joined Twitter after the hack and, alongside Mr. Zatko, was charged with improving the company's security and protecting its user data. She was previously a vice president of information security at IBM and had worked in security at Intuit and Walmart.

Twitter Inc said on Friday its head of security is no longer at the company and its chief information security officer will depart in the coming weeks.

Lea Kissner, Twitter's head of privacy engineering, will become the company's interim chief information security officer, according to current and former employees. nytimes.com

Banning Warehouse Development Begins

Rapid Warehouse Development For Booming E-Comm Has an Ugly Non-Green Ripple Effect
Fulfillment centers have cropped up all over this Bay Area community. Its elected officials have had enough.
San Francisco: At the end of 2021, the Richmond-area submarket was home to more than 6.1 million square feet of warehouse space, data shows, and had nearly 1 million square feet more in its development pipeline.

Contra Costa Supervisor John Gioia thinks that's more than enough. Area warehouses, he says, are increasingly being used as e-commerce fulfillment centers that increase traffic, threaten the climate and pedestrian safety and offer mostly low-paying jobs.

The board passed a temporary ordinance instituting a moratorium on fulfillment centers, parcel hubs and parcel sorting facilities in North Richmond in December; on Tuesday, it voted to extend the ban, which was initially set to expire in early February, through Dec. 3. The board will seek to implement permanent zoning changes to bar such facilities in unincorporated North Richmond by Dec. 3. bizjournals.com







Update: Charleston, WV: West Virginia Man Who Organizing Network Of Shoplifters To Steal Thousands Of Dollars In Merchandise Sentenced
A West Virginia man was sentenced Friday to eight years and one month in federal prison for organizing a network of shoplifters, many of them addicted to drugs, to steal hundreds of thousands of dollars in store merchandise that he then resold on the internet. A federal jury convicted Nedeltcho Vladimirov of Cross Lanes of three counts of money laundering and one conspiracy count after a three-day trial in Charleston last July. Evidence at the trial showed Vladimirov acquired stolen goods and resold them for profit to unsuspecting buyers. Vladimirov paid a fraction of the stolen items' worth, and many of the shoplifters used the cash to support their drug habits.

Prosecutors said that among the stolen items he bought from shoplifters at a Cross Lanes gas station were high-end vacuum cleaners and tools. An investigation found Vladimirov, 53, sold more than 7,000 items on an online marketplace account and had more than $590,000 in sales over three years. A federal search warrant executed at Vladimirov's residence in February 2020 revealed that he had set up cleaning stations used to remove security devices and labels from boxes so that the items could not be traced, prosecutors said. Among the agencies involved were investigators from Kroger, Target and CVS Pharmacy. pittsburgh.cbslocal.com

Denver, CO: Smash-and-grab bicycle theft ring has ties to Mexico: Operation Vicious Cycle uncovered a lucrative $1.5 million bike theft ring
Just after midnight on Tuesday, Nov. 19, 2019, a huge banana-yellow moving truck with the company name "Denver Small Moves" emblazoned on the side circled a neighborhood bicycle shop. Surveillance video shows a man dressed in black get out of the truck and creep across the sidewalk, casing the expensive merchandise in the store windows of Base Camp Cyclery. He then jiggles a loose security fence, returns to his truck and takes a practice run before he full throttles in reverse through the fence, obliterating the storefront.
It was one of eight times Base Camp Cyclery was hit before year's end.

"I was massively stressed out," owner Harley McClellan told The Gazette. "I didn't want to go to sleep wondering which night the alarm would go off." Since just before the pandemic, smash and grabbers have terrorized bike shop owners up and down the Front Range. The Colorado Attorney General's Office launched an investigation dubbed "Operation Vicious Cycle," resulting in the arrests of eight men believed tied to an organized criminal ring with links to Mexico, where bicycles stolen from Colorado are turned around and offered on Facebook at premium prices. 9news.com

Memphis, TN: 'Smash and grab' business burglaries on the rise in Memphis
The latest data shows smash and grab crimes targeting Memphis businesses are on the rise. In many cases, thieves are working in groups and getting away with thousands of dollars in merchandise. Several businesses were targeted in the last week, according to Memphis police. Surveillance video shared by MPD shows the moment a group of burglars broke into Aaron's electronic and furniture store on Getwell Road in east Memphis. It happened Wednesday morning, hours before the store opened. Investigators say the burglars, eight in all, pulled up in four separate vehicles and used a sledgehammer and crowbar to break into the store. Some in the group stayed in the parking lot to keep a lookout for police. Investigators believe the same group burglarized a similar business just minutes later on Winchester Road. kait8.com

Canandaigua, NY: Rochester pair charged with $800 theft from Bed, Bath & Beyond store in Canandaigua
According to a news release, Carlos Chavez, 40, and Jerry Bradley, 37, were arrested after a shoplifting complaint at the store. Following investigation it was determined the two stole upwards of $800 worth of merchandise. Chavez was charged with petit larceny and released. Bradley was charged with petit larceny and criminal possession of a controlled substance. Police say Bradley was also released. fingerlakes1.com

Williamsport, PA: Convicted shoplifter arrested yet again
Convicted of shoplifting on four occasions, Holly Ann Pallone, 37, has been arrested yet again on the same charge, this time for stealing $201 worth of merchandise from the Weis Market, by underringing items as she was going through checkout between May 25 and June 6, Old Lycoming Township police alleged in court papers. Following her arraignment before District Judge William Solomon on felony charges of shoplifting and receiving stolen property, Pallone was jailed in $15,000 bail. sungazette.com

Fargo, ND: Kohl's Shoplifters seen unloading cart full of stolen items into getaway car

Colonial Heights, VA: Suspect shoplifts 2 desktop computers, clothes from Southpark Walmart

View ORC Archives

Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center




Shootings & Deaths

Brazoria County, TX: 1 dead, 1 wounded in convenience store shooting
One person is dead and another went by medical helicopter to a Houston hospital after a shooting at a convenience store Sunday night, authorities said. Brazoria County Sheriff's deputies continues to process the scene at the store at FM 521 as Monday approached, Sheriff's Capt. Darrell Collins said. "We have a white female that's deceased - she has not been identified yet - and we have a white male that was LifeFlighted who has a gunshot wound to his hand." Collins saId. Four men have been detained, Collins said. "They ran to a house nearby the store, and that's where we're at right now," Collins said. "It's still very early in the investigation." Investigators are not looking for additional suspects at this time, he said. thefacts.com

Update: Humble, TX: Man charged with father's murder outside Chuck E. Cheese
A Texas man is in custody, accused of shooting and killing a father outside of a Chuck E. Cheese. The victim's widow says she's glad to know the person believed to be responsible for her husband's murder is behind bars. Amber Uresti's husband, 24-year-old Calogero Duenes, was shot and killed outside of a Chuck E. Cheese in Humble, Texas, as they were set to celebrate their daughter's birthday on New Year's Eve. "I can still hear my husband screaming in the back of my head," Uresti said. "My 3-year-old constantly says, 'I miss my daddy.' My 6-year-old will sit in the back of the seat at times, and she's in a little ball, curled, crying."

Police believe 27-year-old Antoine Daniel Badon is the one responsible for Duenes' murder. He is currently in the Harris County Jail facing multiple charges. Court documents lay out a timeline of recent crimes, starting with the alleged murder at Chuck E. Cheese on Dec. 31. Police say surveillance video shows Badon driving the wrong way in a parking lot and almost hitting Duenes. The video then shows the two exchange words. A witness told police they heard three gunshots moments later. wabi.tv

Georgetown, DE: 2 killed in shooting inside restaurant
Delaware police say two men were fatally shot inside a restaurant during an altercation with two suspects who had been asked to leave earlier in the night. It happened around 7:30 p.m. Saturday at the El Nopalito Restaurant. Police say a group of men had been asked to leave the restaurant due to disorderly behavior and having a dispute with other diners. Police say two of the males who were in the group soon returned wearing masks. One of the suspects approached a 31-year-old man and removed a necklace from the victim's neck, police say. According to authorities, the victim lunged at the suspect. At that time, the second male suspect pulled out a handgun and shot the 31-year-old victim. Police say as the two suspects were fleeing the restaurant, the second suspect fired a second round into the dining area and struck a 28-year-old man. The 28-year-old victim was pronounced dead at the scene. The 31-year-old victim was taken to the hospital where he was pronounced dead. 6abc.com

Boston, MA: As South Shore Plaza shooting investigation continues, mall workers demand greater safety
Less than a day after a man was shot inside South Shore Plaza, shaken mall employees returned to work Sunday as police continued their investigation into what caused the violence. The 26-year-old man remained hospitalized in Boston Sunday and no arrests had been made, according to David Traub, a spokesman for the Norfolk district attorney's office. Authorities said Saturday that the victim, who was not identified, was in grave condition, and he had not improved Sunday, according to Traub. The shooting, which was at least the third time gunfire erupted at the mall since 2017, left many employees nervous about returning to work only hours after the traumatic event.

The mall was forced into lockdown after the shooting Saturday, and videos posted on social media showed frightened shoppers running from exits or taking refuge inside the building. Nearby residents were ordered to shelter in place. The shooting appeared to be targeted, Braintree Police Deputy Chief Tim Cohoon told reporters Saturday. The suspect pulled out a gun and shot the victim during an encounter inside the mall before fleeing, he said. bostonglobe.com

St. Paul, MN: Liquor store employee shot while trying to stop shoplifter
An employee at a St. Paul liquor store who confronted a shoplifter Sunday afternoon was shot twice and is in stable condition, police said. Officers responded about 3:45 p.m. to reports of a shooting in the parking lot of liquor store at 140 Snelling Avenue North, according to Steve Linders, a St. Paul Police spokesman. When they arrived they found a man in his twenties had been shot twice in the abdomen, Linders said. Officers provided first aid until medics arrived and took the man to Regions Hospital where he is listed in stable condition. Witnesses told police the man confronted a shoplifter who had just left the liquor store. The shoplifter pulled out a gun and shot the employee. The shooting remains under investigation, and no suspects had been arrested as of 6 p.m. Sunday. inforum.com

Atlanta, GA: Gunfire erupts outside popular Midtown restaurant
Gunfire erupted outside a popular Midtown restaurant Sunday night and sent people running for their lives. Atlanta Police responded to Loca Luna, off Amsterdam Avenue near Piedmont Park, to reports of shots fired at around 10:45 p.m. In video being shared on social media, you can hear dozens of shots fired, see people running and cars riddled with bullet holes. As officers began their investigation, police got a call about a person shot at a BP gas station off Piedmont Avenue. He was alert, conscious and breathing and transported to the hospital. They believe this is related to the shooting at the restaurant, but have not said if he was an innocent bystander or was targeted.

Police tell 11Alive in a statement that "Investigators are gathering suspect information at this time and are working to determine the circumstances surrounding the incident." In October of last year, a man was shot and killed in the parking lot of this same restaurant. According to Atlanta Police, someone was leaning on the victim's orange Jaguar when an argument ensued. The fight escalated when police say the man was shot at least one time in the chest. In March, a woman told police she was shot in the foot while eating at the restaurant on an outdoor patio. 11alive.com

Philadelphia, PA: 1 Man shot and killed inside a C-Store in the city's Frankford Section

Atlanta, GA: Gunfire erupts outside popular Midtown restaurant, 1 wounded


Robberies, Incidents & Thefts

Toronto, Canada: Three suspects in custody after two teens stabbed inside Fairview Mall
Three suspects have been arrested after a stabbing in a mall in North York Sunday afternoon that left two teenagers injured. Toronto police said the incident happened just after 5 p.m. inside Fairview Mall, in the area of Don Mills Road and Sheppard Avenue East. When officers arrived, they found two male victims with stab wounds. Toronto paramedics said the victims, who are in their mid-teens, were rushed to a trauma centre with serious injuries. "The good news is through excellent police work, our officers were able to track down and locate three suspects that now are under arrest," said Const. Alex Li. He added that officers recovered two knives and a replica firearm. "It is alarming and concerning when it happens -- things like this happened within a mall," Li said. "It is still too early for me to go into details of what led up to it." Police did not say where in the mall the stabbing occurred. Li said investigators believe the suspects, who he described as "young people," are also responsible for a series of robberies in Scarborough and Durham Region. youtube.com

Knoxville, TN: Police arrest Big Lots robbery suspect; drugs believed to be heroin also found
A suspect was arrested Saturday following a robbery at a Big Lots location on Broadway that morning, according to the Knoxville Police Department. Investigators said the man admitted to committing the robbery for money to buy narcotics. On Saturday, Jan. 22 around 10:30 a.m., KPD officers responded to a call for a robbery at the Big Lots located at 4825 Broadway. Witnesses said a man had entered the store, implied that he had a weapon and demanded money from the cash register. He then fled the scene in an older model green SUV. Security footage of the vehicle was shared with police and patrol units spotted the suspect's vehicle shortly after. wate.com

Lynnwood, MA: 2 suspected shoplifters arrested after threatening Nordstrom employee with gun
A man and woman suspected of shoplifting at a Nordstrom were arrested on Saturday after threatening an employee with a gun, police said. Lynnwood police were called around 7 p.m., after the suspects punched a female employee in the face and head when she attempted to stop them from stealing merchandise from the store at Alderwood Mall. The man then threatened the employee, pointing a handgun directly at her head, before the pair fled the store on foot. Officers caught up with the suspects at a nearby Home Depot, where they found the woman hiding behind the store. In an attempt to get away, the man jumped onto a moving vehicle. But he was thrown onto the roadway when the startled driver hit her brakes. Both suspects were arrested. Police also found a handgun inside a backpack that the pair ditched along the way. The male suspect was transported to the hospital to treat injuries he sustained in the fall from the vehicle. From there, he'll go to the Snohomish County Jail. msn.com

Joliet, IL: Money Theft At Joliet Walmart Leads To 2 Felony Charges
Last week, Will County prosecutors charged Geoffrey Robinson with burglary and theft. Will County Judge Art Smigielski issued the warrant for Robinson's arrest and set bail at $100,000. The criminal complaint states that Robinson entered the Joliet Walmart last Sept. 23 intending to commit a theft. The theft charge states that Robinson took control over U.S. currency at the Joliet Walmart valued at more than $500 but less than $10,000. patch.com

Victorville, CA: Car smashes through Dollar Tree window
No injuries were reported after a vehicle accidentally drove through a business's window in Victorville Sunday morning. Emergency crews responded to reports of a vehicle that crashed into a bay window of the Dollar Tree shortly after 11:30 a.m. on January 23, 2022. The Victorville City Fire reported there were no injuries. vvng.com

San Mateo, CA: 30 Guns Seized, Four Arrested In Gun Trafficking Ring; Investigators seized guns, thousands of rounds of ammunition, a suppressor attachment and more

El Paso, TX: Texas shoplifting suspect allegedly threatens Target employees with switchblade when confronted

Federal Grand Jury Indicts Man in Connection With Armed Robberies of Suburban Chicago Cell Phone Stores

San Antonio, TX: Armed Robbers of Small-Town Pharmacies Indicted
Bergen County, NJ: Arrest made in theft of 10 Range Rovers worth $740K from N.J. dealership

Chico, CA: Police conducting Retail Theft Operations to curtail shoplifting




Big Lots - Knoxville, TN - Robbery
C-Store - Shelbyville, DE - Robbery
C-Store - Vinton, IA - Burglary
C-Store - Vinton, IA - Burglary
C-Store - New London, CT - Armed Robbery
C-Store - Clear Lake, IA - Robbery
C-Store - Philadelphia, PA - Armed Robbery / employee killed
CVS - Newtown, CT - Burglary
Dollar General - Waverly, GA - Armed Robbery
Dollar General - Indianapolis, IN - Armed Robbery
Electronics - Memphis, TN - Burglary
Gas Station - Wise County, VA - Armed Robbery
Jewelry - San Bernadino, CA - Robbery
Jewelry - Fairview Heights, IL - Robbery
Jewelry - Portland, OR - Robbery
Jewelry - Harrisburg, PA - Burglary
Jewelry - Shelby, NC - Robbery
Jewelry - Peabody, MA - Robbery
Jewelry - Spokane, WA - Robbery
Jewelry - Albuquerque, NM - Robbery
Jewelry - Garland, TX - Robbery
Jewelry - Kingston, NY - Robbery
Jewelry - Temecula, CA - Robbery
Jewelry - Cerritos, CA - Burglary
Jewelry - Phoenix, AZ - Robbery
Nordstrom - Lynnwood, MA - Armed Robbery
Restaurant - Durham, NC - Armed Robbery (Wendy's)
Target - El Paso, TX - Armed Robbery
Walmart - Columbus, IN - Robbery
7-Eleven - Eugene, OR - Robbery


Daily Totals:
• 24 robberies
• 6 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



Aaron Redepenning promoted to Assets Protection Business Partner 126 for Target

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


Help Your Colleagues By Referring the Best

Refer the Best & Build the Best

District Asset Protection Manager
Denver, CO - posted January 21
As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture; Oversees AP Programs by providing leadership and guidance to Asset Protection teams and General Managers on methods to successfully execute programs in stores...

Regional Manager, Asset Protection
Northern PA/NY/NJ- posted January 18
The primary purpose of this position is to supervise and coordinate the efforts of District Asset Protection Managers within their region to achieve maximum shrink prevention, safety awareness and the protection of company assets. This position is responsible for ensuring the effectiveness of Asset Protection policies and procedures...

Regional Asset Protection Manager
Central US Remote (Dallas, Chicago, or Houston)
- posted January 6
The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Asset Protection Associate
Charlotte, NC - posted January 4
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control. The APA is also required to promote awareness and conduct training...

Regional Loss Prevention Manager
Detroit, MI - posted January 4
Support store and delivery center management in the areas of Workplace safety and Loss Prevention (LP). Assist store and delivery centers in compliance with Safety / LP policies and procedures. Serve as main point of contact as the Safety / LP subject matter expert for stores and delivery centers in the assigned Region. Collaborate with other support staff as needed...

Region Asset Protection Manager-South Florida Region (Bi-lingual Required)
Doral, FL - posted December 21
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Corporate Safety & Security Leader
San Francisco, CA - posted December 15
RH is seeking a Corporate Safety & Security Leader. The role will lead a team of Safety & Security Associates on our Corporate Campus in Corte Madera, CA. The Leader acts as the key point of contact for safety and security incidents including identifying, investigating, mitigating, and managing risks...


Regional Loss Prevention and Safety Specialist
New York, NY - posted November 29
You will act as a coach, trainer, mentor, and enforcer to support the risk management program at Legends. Responsibilities can include, but are not limited to: Identify, develop, and implement improved loss prevention and safety measurements with risk management team; Conduct internal audits that have a focus on loss prevention, personal safety, and food safety, and help the team to effectively execute against company standards and requirements

Safety Director (Retail Background Preferred)
Jacksonville, FL - posted November 3
This role is responsible for developing, implementing, and managing purpose-directed occupational safety and health programs designed to minimize the frequency and severity of customer and associate accidents, while complying with applicable regulatory requirements. This leader is the subject matter expert on all safety matters

Director, Loss Prevention & Safety
Goleta, CA - posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans, organizes, implements, and directs HERBL's programs, procedures, and practices to ensure the safety and security of company employees and property...

Corporate Risk Manager
Fort Myers, Miami, Tampa FL - posted October 5
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs   |   Post Your Job



Having a strategy or a plan about everything you do is important if you expect to win long term. Daily victories are nothing without a long-term plan. They fade quickly and leave the audience expecting more, which only a plan and strategy will satisfy. So after your next victory, ask yourself what am I going to do next?

Just a Thought,

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    downing-downing.com    /    Advertise with The D&D Daily