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 12/16/22

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January 15-17, 2023

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TalkLP host Amber Bradley teams up with industry veteran and owner of the D&D Daily Gus Downing to talk legislative updates with NRF experts Jon Gold, Vice President of Supply Chain & Customs Policy, Jason Straczewski, Vice President of Government Relations & Public Affairs and David Johnston, Vice President of Asset Protection & Retail Operations. Amber and Gus cover what retailers need to know about the INFORM Act, where it stands today and how they can help get it over the goal line!

For more information on how to take action, retailers should visit NRF's website here.

To learn more about HSI's Operation Boiling point, listen to Amber's interview with HSI's Deputy Assistant Director Raul Aguilar here.

For breaking news headlines and mobile access to the D&D, download the TalkLPnews APP today - it's free and no registration is required!

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Take action now against active shooter threats

How one retailer's proactive face matching led to ID, arrest without violence

Active shooter attacks spiked by 52.5 percent in 2021, according to the FBI. Most happened in "commerce" areas, such as shopping malls and grocery stores. In response, retailers are quickly adopting technologies, including face matching, that offer advance warning of threats.

Not all violence is preventable, but retailers can increase their chances of stopping attacks before they start. Here's how one retailer's fast, proactive reaction to a real-life threat led to an arrest with no violence or injuries—and most importantly, before the threatened attack happened.

The retailer became aware of a potential active shooter threat on a popular social media platform. An unknown and unverified individual made a direct threat of gun violence in his post, and he suggested that customers with children avoid the retailer's store.

Minutes after the threat was posted, the retailer ran the profile photo through the FaceFirst Visitor Search Investigation tool. Had the person of interest visited any of the retailer's stores in the past 45 days? Within seconds, the search revealed two face matches at two locations, one from two weeks back and another just one day prior.

The retailer's asset protection team reviewed the matched events and security camera video, then collaborated with local law enforcement. Officers confirmed the man was a known offender, with a record of violent crimes against another retailer and a history of mental illness. Using face matching technology, the retailer formed a threat profile for the man in less than two hours.

Eight days later, the man returned to the retailer's store. As he entered, the FaceFirst system matched his face and immediately generated a match notification. The store management team confirmed the notification and followed the retailer's policy on the notification: "Do not approach—call LE." Law enforcement officers responded quickly and arrested the man nearby. The incident was resolved without violence, and a restraining order was issued soon thereafter. The man has not returned to any of the retailer's stores since his arrest.

Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and ethical—take action today at facefirst.com.
 



Genetec & Interface Executives Discuss VSaaS Impact

Considering The Impact Of VSaaS On Security Integrators

As cloud-based systems become more common, Video Surveillance as a Service (VSaaS) is becoming mainstream in the physical security marketplace. There are certainly benefits for manufacturers and end users, but we asked our Expert Panel Roundtable to focus on the benefits to the dealer channel. We asked this week's Expert Panel Roundtable: What is the impact of video surveillance as a service (VSaaS) on security integrators?

Rebecca Greenwell - Sr. Mgr, Channel Enablement, North America, Genetec, Inc.

Forward-thinking security integrators are using cloud applications like VSaaS to take their business to the next level. By offering SaaS, integrators can provide security solutions that deliver the latest in technology and features, including maintenance and upgrades. Not only does SaaS allow for the continuous delivery of new features and system updates, but it also facilitates cyber resiliency. Using SaaS, integrators can focus on their core competencies, giving them the foundation to build a managed services business with a greater focus on customer service, loyalty, and retention. Offering long-term contracts for cloud services can provide a more stable and predictable monthly revenue stream. When that revenue stream is combined with the integrator's own service offering, there is the potential to surpass one-off system sales or annual service renewal sales over a longer period.

Dwayne Healy - VP, Business Security & Intelligence, Interface Systems

A VSaaS platform allows us to offer significant value over simply installing and maintaining traditional equipment and infrastructure. It allows us to leverage our knowledge base and intellectual property to deliver add-on services such as comprehensive, real-time video monitoring through our virtual guard solution that can interact with employees and escort staff on or off-site. Most importantly, a VSaaS platform allows our customers to easily adopt a proactive security stance instead of merely a reactive one. Beyond security, the addition of business and operational intelligence features positively impacts our customers' revenue by providing insights into shopping behavior and experience. They can monitor queue lengths, and drive-thru wait times or study customer traffic to help refine product placement. Likewise, operations departments can make informed decisions around staffing based on pattern analysis that reveals peak occupancy. VSaaS allows us to offer all the comforts of traditional CCTV appliances and seamlessly expand beyond their traditional use cases. securityinformed.com
 



The U.S. Crime Surge
The Retail Impact


Retail Executives Continue to Speak Out Over the ORC Crisis
The CEOs of Walmart & Target are warning of surging theft. Here's how a CVS exec said thieves steal $2,000 from stores in just 2 minutes.

Execs at Walmart & Target both warned that retail theft is higher than usual in 2022.

One year after a CVS executive testified about the "massive" scale of organized retail crime in the US, other major retailers are also issuing warnings about a surge in thefts. And this time they say big profit drops and even store closures may come as a result.

According to the National Retail Federation, organized retail crime incidents jumped 26.5% on average in 2021. One of the people who brought the problem into the national spotlight last year was Ben Dugan, director of organized retail crime and corporate investigations at CVS Health.

In congressional testimony, he said organized retail crime-related events are reported in a CVS Pharmacy store every three minutes. In just two minutes, he testified, the average professional thief targeting CVS steals $2,000 worth of goods.

A year later, Target Chief Financial Officer Michael Fiddelke has also sounded the alarm on theft.

Missing inventory has reduced Target's gross margin by more than $400 million in 2022 compared with last year, and Target expects those profit losses to grow to $600 million by the end of the fiscal year, Fiddelke said last month during a company earnings call. Target predominantly blamed the inventory shrink on organized crime.

And Walmart CEO Doug McMillon made waves when he told CNBC this month that theft is "higher than what it has historically been" and if it doesn't slow down, prices will be higher, and/or stores will close."

Dugan appeared before a Senate judiciary committee in November 2021 to discuss the illegal sales of stolen and counterfeit goods online. He had personally investigated organized retail crime for over 30 years. He said such crimes had only been getting worse due to the lack of regulation surrounding online marketplaces such as Amazon and eBay msn.com

What's Fueling LA's Shoplifting & Smash-and-Grab Crisis?
Food insecurity linked to growing grocery store theft in Los Angeles

Smash-and-grabs and flash mob robberies highlight a wave of crimes since the pandemic, but a more common theft shows distressing signs in the economy. Shoplifting at grocery stores is on the rise.

Folded into the spectrum of thefts at department stores and auto parts outlets, stealing food is quite common, though remains under-reported. Many investigations point to crime rings targeting clothes and jewelry retailers, but a patron stealing chicken or steak receives less attention. During the pandemic, there were reports of displaced persons swiping food off shelves. Still, the homeless are one of many who have increasingly taken food without paying for it. American hunger is real and rising.

A new study by Public Exchange, a research-based initiative at USC Dornslife reported a more drastic spike in food following the global health crisis. Findings showed 24.3 percent or 809,798 households experienced food insecurity in July 2022. Children lived in about 4 out of the 10 households.

A major part of the problem is criminalizing residents who take food due to hunger. In California, attempting to shoplift $950 or less is charged as a misdemeanor with up to six months in jail. Therefore shoplifting food to eat has the same brevity of taking jewelry. For some, that is criminal in itself.

With growing issues across the U.S., the pilot program in L.A. County comes with a significant expectation to provide a template for other cities. The Department of Agriculture (USDA) reported that 10.2 percent or 13.5 million households were food insecure at some time during 2021. A disproportionate number affected are Black and Latino. It is estimated that 33.8 million people lived in food-insecure households in that same year. arkrepublic.com

Another PD Launches Initiative to Fight Theft
Tacoma police launch initiative to combat property crimes against businesses
The Tacoma Police Department has launched a new initiative focused on property crimes against businesses. The approach with the initiative is in response to the growing backlog of cases and a push by small business owners to address the repeated instances of theft and vandalism.

A restaurant called Sam Choy's Poke to the Max is among the business that have struggled with repeated property damage.

As part of the initiative, three detectives will work overtime shifts to tackle the many unsolved cases from the property crimes unit. The detectives will still be responsible for their regularly assigned duties as well.

According to the most recently available data from Tacoma police, break-ins are up 12.5 percent compared to the same time last year, and property damage has increased 11.4 percent. However, the past month did see some downward trends.

It's been nearly five weeks since the initiative has started and the three detectives have been assigned 45 property crime cases. 11 cases have been forwarded to the prosecutor's office recommending criminal charges. 16 cases are being actively investigated, with others pending. Up to a dozen investigations involve organized retail theft rings.

The initiative could be expanded if more detectives volunteer to take on these overtime assignments, according to police. komonews.com

Congress passes bill to fund police de-escalation training
The bill will help PDs adopt de-escalation training when encountering individuals with mental health issues in an effort to reduce officer-involved fatalities

In one of its final acts of the year, the House passed bipartisan legislation late Wednesday that would empower law enforcement agencies across the country to adopt de-escalation training when encountering individuals with mental health issues as part of an effort to reduce the number of officer-involved fatalities. - will now go to President Joe Biden's desk for his signature. police1.com

Manhattan D.A. Bragg to Fund $9M Mental Health Care for People Arrested in Manhattan
Many New Yorkers charged with crimes will be connected with mental health and housing services soon after their first court appearances in an effort to speed treatment, Manhattan's district attorney said on Wednesday.

Mr. Bragg said the program will focus on repeat offenders and "a high-needs population," with the goal to prevent people from cycling in and out of the courts and Rikers Island jails. nytimes.com


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COVID Update

660.4M Vaccinations Given

US: 101.7M Cases - 1.1M Dead - 98.7M Recovered
Worldwide: 656.2M Cases - 6.6M Dead - 630.5M Recovered


Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 820

COVID Cases, Hospitalizations & Deaths


Six Signs Your Hybrid Workplace Plan Isn't Working

It isn't just about getting employees into the office when you tell them to. It's about making sure they are productive and creative.

More and more businesses have at least a portion of employees who spend some of their time working in the office and some time working remotely, but it's not always clear whether they've arrived at the "right" hybrid model—that is, the version of hybrid that boosts individual productivity, team collaboration and organizational innovation.

Even if your employees are returning to the office as required, you can't assume that everything is going great. You need to tune into other, less-obvious—but just as crucial—signs that not all is happy in your house of hybrid.

Here are six warning signs leaders should look out for:

1. Managers are out of sync with their teams

If managers are spending a lot more time in the office than their teams are—or a lot less—you have a problem.

2. Video calls persist for on-site employees

If your hybrid approach isn't reducing the volume of video calls, it is a sign that you're failing to make the most of your staff's in-office, face-to-face time, or that you are making people come into the office for no reason. After all, why make people trudge to the office if they are just going to spend yet another day on video calls?

3. Work hours are expanding

Maybe some executives still see 12-hour workdays as a badge of honor, but for a lot of employees, that just leads to burnout and resentment. And that's one risk of a hybrid schedule, since days crammed full of video calls and meetings often push other work (like email, planning and report writing) into the wee hours.

4. It's all business

Many business leaders worry about what hybrid work means for their company culture, because they think of culture as something that happens when people are gathered around a conference table or heading out for drinks after work. The truth is that hybrid teams can build relationships and trust both in person and remotely—but only if there's room for play and exploration as well as for the job at hand.

5. People miss the pandemic

"Remember when we were all working remotely?" is a question that should ring an instant alarm. When you hear your employees waxing nostalgic for the days of full-time remote work, you know the return to the office has been less than a clear win.

6. Your late adopters relapse

One positive effect of Covid? Even the most steadfast late adopters—the people who refused to use Google Docs, Slack, Microsoft Teams or really anything other than email—finally had to learn to use online collaboration tools, many of which are just as useful in the office as they are when working remotely.

The hybrid workplace, in other words, isn't a free pass to go backward. Nor is it a free pass to throw out everything that worked before. It's an opportunity to take what we learned during the pandemic and build something new, something better. And the first step in that process is to be honest about what isn't working. And then fix it. wsj.com

COVID-19 workplace rules in California are changing. Here's what to know
After roughly two years of changing rules for workplaces on how to prevent the spread of COVID-19, California is poised to cement a two-year standard Thursday that could set the stage for permanent rules on preventing viral spread at work.

And, like any good compromise, it leaves many unhappy people in both the labor and management camps.

Here's a preview of what will change, and what will not, early next year if the Cal/OSHA Standards Board adopts the two-year standard on Thursday.

If passed on Thursday, the rules will have to go through an administrative review before they can take effect, said Benjamin Ebbink, a labor and employment attorney at the law firm Fisher Phillips LLP. That could last into early next year, and in the meantime the current rules would remain in effect.

Under the current temporary rules, employers have to pay people to stay home for five to 10 days depending on their symptoms and test results. If the two-year standard passes as is, they will not, although workers can still use sick time and potentially other programs to get paid. That would be a huge win for companies who say it's unfair to force them to continue to shoulder the cost of paying employees not to work, with many writing letters to the board saying as much.

That has has since been revised down to five days by the California Department of Public Health for infected people, as long as symptoms have abated or a person tests negative. That goes up to 10 days if a person's symptoms aren't resolving. More details can be found here. sfchronicle.com

Flu and RSV may have peaked in the Bay Area but officials warn of 'terrible holiday season'
While COVID-19 cases continue to climb in the Bay Area, there are signs that two other viral infections — influenza and respiratory syncytial virus, better known as RSV — may be retreating.

Recent figures reveal that California's percentage of positive RSV tests peaked in mid-November and has steadily fallen since then. RSV-associated emergency department visits, which mainly affect children and seniors, also appear to have plateaued across the country, according to surveillance data from the U.S. Centers for Disease Control and Prevention.

"National trends for RSV activity suggest that the peak of seasonal activity has passed in nearly all regions," Jose Romero, a member of the agency's board of scientific counselors, said at a briefing Friday. sfchronicle.com


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ASIS ESRM Maturity Model Self-Assessment tool
Evaluate Your Organization's ESRM Implementation
Enterprise security risk management (ESRM) is an increasingly popular security concept. ESRM can transform your approach to risk mitigation for the better, enabling you to identify and address security concerns before an incident occurs.

What is the state of your organization's ESRM implementation? To help you find out, we developed the ESRM Maturity Model Self-Assessment—a free online tool to establish your organization's current level of ESRM maturity. Evaluate your current level of ESRM maturity and the steps you need to reach the next level of security. Access the Tool

First Half of Holiday Season Shows Strong Year-Over-Year Results Despite Monthly Drop
WASHINGTON – November retail sales dipped from a surge of early holiday shopping the month before but still saw solid year-over-year growth that marked a strong start to the holiday season, the National Retail Federation said today.

"Consumers continued to spend on household priorities and holiday gifts for loved ones this November despite continued inflation and rising interest rates," NRF President and CEO Matthew Shay said. "Holiday shoppers are demonstrating resilience, and retailers are providing great products and experiences at the right price levels to help stretch household budgets. Consumers have been shifting back to in-store shopping for a more traditional holiday shopping experience, and we expect record participation for this year's Super Saturday shopping weekend."

"While job and wage gains and built-up pandemic-era savings supported holiday shoppers in November, shoppers were squeezed by inflation and higher interest rates," NRF Chief Economist Jack Kleinhenz said. "This was the first leg of the official holiday season and had a large hurdle to overcome with monthly comparisons because of early shopping in October, but the consumer remains surprisingly resilient. The healthy year-over-year comparison is more important and clearly shows that the economy is not in a recession. Spending is on track to meet our expectations for a solid holiday season." nrf.com

Retail Dive's Sales Tracker
November retail sales up 4.5% as consumers stay somewhat resilient
Black Friday couldn't prevent a muted result last month, however, as holiday shoppers remain careful about buying discretionary goods. retaildive.com

The Washington Post View - The Other Point of View
Reduced immigration is hurting U.S. businesses

Economists estimate that 'two years of lost immigration' is responsible for close to half of the 3.5 million workers missing from the labor force

A shortfall of immigrants is worsening widespread labor shortages and hobbling the U.S. economy at a time when more than 10 million jobs remain unfilled, particularly in low-paying and physically demanding industries such as hospitality, agriculture, construction and health care. By one estimate, the United States is shy of about 1.7 million legal immigrants based on pre-pandemic migration trends,

Many U.S. businesses are struggling because of labor shortages, which are a direct result of a slowdown in immigrants coming to the U.S. in recent years. "Immigration is something almost everyone agrees needs to be fixed, but it's become a political wedge issue," said Tara Watson, an economics professor at Williams College and fellow at the Brookings Institution. "There have been huge bureaucratic delays since the Trump administration. And of course COVID really put a wrench in the gears. But this is a long-term structural problem that has not been addressed."

There is no question: We need more immigration," said Adam Ozimek, chief economist at Economic Innovation Group, a nonpartisan business organization. "Immigrants aren't just workers, they are particularly flexible, mobile workers, who help address acute labor shortages wherever they emerge. And that's particularly important in this constrained economy we're facing right now." washingtonpost.com

Pharmacies are cutting hours and closing stores
Major chains like Walgreens and Rite Aid say they've had to curb operating hours due to a national labor shortage. Experts say this shift – along with retail pharmacy closures – can hinder access to prescriptions, especially for low-income patients.

Walgreens and Rite Aid told USA TODAY that they have adjusted hours due to staffing issues. CVS Pharmacy spokesperson Amy Thibault said the company is not experiencing any widespread staffing issues or hours changes.

Customers are also facing mass store closures among some of the largest pharmacy chains in the nation.

CVS said it is on track to close 300 stores in 2022, chipping away at a goal to shutter 900 stores over the next three years. Rite Aid spokesperson Catherine Carter said the chain is also reducing its retail footprint and has closed more than 150 stores across 17 states since late 2021.

Walgreens in 2019 announced plans to close 200 stores but declined to share additional numbers.

Why are pharmacies closing?

Experts say a number of factors are leading to pharmacy closures, including a period of intense competition that continues to pressure prescription profits and pharmacies' focus on expanding digital services. usatoday.com

Macy's Christmas Eve Strike?
Macy's Employees in San Francisco Move Closer to Christmas Eve Strike
Employees at a Macy's store in San Francisco, Calif. are heading towards a potential strike on two of the most crucial shopping days in the holiday season after failing to come to an agreement on a contract with management.

Members of the UFCW Local 5 union on Tuesday rejected a contract offer from Macy's, which now allows the bargaining committee to organize a strike as they protest for higher wages, affordable healthcare and improved safety and security measures in the store. The committee will meet with Macy's on December 21 to work towards an agreement but have planned a tentative strike on December 23 and 24 in the event that a deal is not reached.

The union has also filed an Unfair Labor Practice (ULP) charge against Macy's related to the retailer's handling of the membership vote on Tuesday. footwearnews.com

Face biometrics coming to vehicles will allow keyless access and more

Another round of layoffs at GameStop amid turnaround efforts, push into crypto

JCPenney pushing ahead with plans for $10M+ renovation of Plano headquarters space

Dollar General to Open 1,000 stores in 2023


Quarterly Results

H&M Group Q4 net sales up 10%, FY net sales up 12%



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Hackers Automating & Developing Their Own Professional Community

'Automation - Human Farms - Bots - Operating Like Corporations


Ransomware Gangs Evolving Like Corporations & Professional Communities
The Professionalization of Ransomware: What You Need to Know

As ransomware groups have grown in sophistication and business acumen, IT security teams must be aware of an expanding array of methodologies and the rise of RaaS.

The rise of ransomware-as-a-service (RaaS) is just one marker in the emergence of a more organized and professional class of ransomware gangs focused on new ways of monetizing ransomware beyond encryption, including double and triple extortion.

The rise in attacks has also been accompanied by an increasingly professional threat actor community, largely replacing the loosely affiliated groups of the past.

Many of these malicious actors operate almost exactly like legitimate corporations with a full financial motivation for their activities.

As average ransomware payment now commands north of $800,000, according to a Sophos report, perhaps it is unsurprising that ransomware groups are looking to evolve and benefit from an increasingly lucrative attack vector.

A recent report by LookingGlass notes the professionalization of ransomware has been fueled by sophisticated software and networks, making it a serious problem that threatens businesses and consumers alike.

"The skill on display in terms of ransomware development, including encryption methodologies and their ability to leverage initial access brokers, points toward signs that ransomware gangs are reaching a new level of professional acumen," the report noted.

Signs of Diversification, Specialization - Ransomware as an Expanding Business - Cybercriminals Investing the Rewards of Their Labors - Strategies for IT Security Teams informationweek.com

Automated Cyber Campaign Creates Masses of Bogus Software Building Blocks
The proliferation of automated cyberattacks against npm, NuGet, and PyPI underscores the growing sophistication of threat actors and the threats to open source software supply chains.

AdvertisementAn automated attack within the NuGet open source ecosystem for .NET developers has resulted in a flood of malicious packages containing links to phishing campaigns.

That's according to a joint report on Wednesday from Checkmarx and Illustria, which, upon digging deeper, found that automated attacks are taking aim on a broad level, against users of the npm, NuGet, and PyPI software developer ecosystems.

The attack vector in the NuGet ecosystem involves the use of automated processes to create a large number of packages with names and descriptions designed to lure those interested in hacking, cheats, and free resources. These contain links to phishing campaigns built to steal personal information or other sensitive data.

"The use of automated processes to create the packages and user accounts makes it difficult for security teams to identify and take down the packages," Jossef Harush, head of supply chain security engineering at Checkmarx, tells Dark Reading.

Automation: Improving Efficiency, Reducing Risk to Hackers - Malicious Packages: Key Preventive Measures darklreading.com

3 Ways Attackers Bypass Cloud Security
At Black Hat Europe, a security researcher details the main evasion techniques attackers are currently using in the cloud.

While the three attack campaigns are all about cryptomining at this point, some of their techniques could be used for more nefarious purposes. And for the most part, these and other attacks Muir's team has seen are exploiting misconfigured cloud settings and other mistakes. That for the most part means defending against them lands in the cloud customer camp, according to Muir.

"Realistically for these kinds of attacks, it has more to do with the user than the [cloud] service provider," Muir tells Dark Reading. "They are very opportunistic. The majority of attacks we see have more to do with mistakes" by the cloud customer, he said.

Perhaps the most interesting development with these attacks is that they are now targeting serverless computing and containers, he said. "The ease of which cloud resources can be compromised has made the cloud an easy target," he said in his presentation, "Real-World Detection Evasion Techniques in the Cloud."

DoH, It's a Cryptominer - More Cryptojacking With CoinStomp and Watchdog

"We're at an interesting point in cloud malware research," Muir concluded. "Campaigns still are lacking somewhat in technicality, which is good news for defenders."

But there's more to come. "Threat actors are becoming more sophisticated" and likely will move from cryptomining to more damaging attacks, according to Muir. darkreading.com

2022 Holiday Bad Bot Research:
50% Increase in Bad Bot Traffic, 6x Increase in Gift Card Fraud, and 3x Spike in Fake Account Creation
Kasada, provider of the most effective and easiest way to defend against advanced bot attacks, released new research about four major cybersecurity threats impacting the holiday shopping season: gift card fraud, fake account creation, Freebie Bots, and scraping attacks.

Kasada observed a 50% increase in bad bot activity during Black Friday week (the five days from Thanksgiving to Cyber Monday). Bot operators frequently used customized open-source development tools, headless browsers, and new Solver Services to conduct their attacks at scale.

The full 2022 Holiday Bad Bot Report for this year's shopping season is available here.

"Retailers have to deal with bot attacks every day, but the increased activity we've seen during the holiday shopping season truly highlights just how extreme the problem is," said Sam Crowther, CEO and founder of Kasada. businesswire.com

Hacker Reportedly Breaches US FBI Cybersecurity Forum

Bureau Ushered a Phony CEO Who Stole Emails Into a Seat at InfraGard

A hacker reportedly using a fake email address posed as a chief executive of an American financial institution to gain bureau-approved access to FBI public-private cybersecurity forum InfraGard and is now selling details of its more than 80,000 members. govinfosecurity.com

Senate Passes Bill Banning TikTok From Government Devices


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Porch Pirates & CC Fraudsters Spiking
Package theft surged 47% - Stolen Credit Card Usage Up 174% - in November, study says
As delivery companies face increased shipments for the holidays, a Signifyd report shared with Retail Dive found that delivery times in November and December improved by 47% compared to last year, and cancellations have dropped by 52%.

The report also noted that porch package thefts have risen to 87% in December so far compared to the previous year. Last month, package thefts jumped 47% year over year.

In November, the use of stolen credit cards online spiked by 174% year over year. So far this month, it's only up by 5%, but it's expected to surge later in December. retaildive.com

More on Automation

Testing 'Enterprises' Providing Services to Fraud Community
Bots - Human Farms - People & Automation Circumventing Detection

Card testing: An old crime gets a boost in the downturn
A long-standing trick crooks use to optimize credit card theft is becoming more popular, adding another worry for payment processors and merchants already girding for a potential recession.

While card testing has existed for years, it has grown by more than 100 times in the past three years, according to Stripe. "For merchants it's becoming more problematic," said Will Megson, product lead for Radar at Stripe. "In many cases their revenue growth is shrinking but fraud is going up."

A new Stripe poll of more than 2,500 businesses found 64% of merchants say it has become harder to prevent fraud over the past three years, a time frame that has also seen a dramatic increase in digital commerce, payments and banking. The survey also found 59% of businesses are worried about fraud losses accelerating in the next year. Card testing, which is used to enhance the effectiveness of other fraud, is also emerging as a concern.

The large migration of firms to online commerce over the past three years is one reason card fraud is on the rise, with the recent rise in inflation and concerns over an economic slowdown also paying a role, Megson said.

Crooks use card testing to measure how "valuable" a stolen card may be. They make small payments for fraudulent purchases, and if enough of these payments are not flagged, they gradually up the ante by making larger purchases. Card testing is the most common form of card fraud, according to Chargebacks911.

The use of bots has made card testing easier and less manual. Fraudsters will create bots to automate the process of testing these cards in which they attempt to perform a low dollar transaction and see if the transaction is approved, according to David Mattei, a strategic advisor at Aite-Novarica. Human farms can also be used to do card testing using a combination of people and automation to circumvent detection," Mattei said.

"These fraudsters are almost like an enterprise, providing a service to the larger fraud community," Megson said.

Additionally, 75% of global businesses are diverting resources away from developing their products to fight fraud, according to Stripe, and 54% of global businesses think growth in their fraud losses is outstripping growth in their revenue. americanbanker.com

81% of Online Consumers Willing to Use Facial Recognition to Ensure Security
Buyers ready for biometrics as threats outpace security
Ninety-two percent of consumers think cybersecurity threats will continue to outpace defensive efforts. Essentially the same number (91 percent) would be willing to take extra security measures, including biometrics, to regularly prove their identity.

The sentiments are from a new report from United States-based authentication vendor Daon that suggests consumers acknowledge a high-risk environment when they are online.

Further, the data shows 81 percent of respondents say they would be willing to use face or voice biometrics when accessing accounts to better ensure security.

Still, of these, only 26 percent use facial recognition, and the figures are lower (23 percent) for fingerprint recognition.

Interestingly, the top two security measures consumers found to be most secure were a combination of standard passwords and one-time passwords sent to a smartphone (58 percent) and passwords combined with another proof of identity, including face biometrics (39 percent).

Conversely, consumers believed the least secure security measure to be passwords (68 percent) and voice recognition (53 percent). biometricupdate.com

How Amazon put Ukraine's 'government in a box' — & saved its economy from Russia


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DOJ: Providence Man Gets 1 Yr & 1 Day for $600K Scheme to Defraud Home Depot
A Providence man who admitted to participating in a conspiracy that defrauded Home Depot out of more than one half-million dollars in tools and building supplies was sentenced today to one year and a day in federal prison,

According to charging documents, Luiyi Taveras-Garcia, 35, participated in a wide-ranging scheme that used stolen or fraudulently created business credit accounts to defraud Home Depot of $600,000 in building, roofing, electrical, plumbing and other contractor supplies at stores in Rhode Island, Massachusetts, and New Hampshire.

Additionally, at the time of his guilty plea to conspiracy to commit wire fraud, Tavares admitted to a federal judge that he also purchased construction materials for use in his roofing business from another member of the conspiracy who allegedly obtained those materials from Home Depot with the use of stolen credit information.

At sentencing today, U.S. District Court Judge Mary S. McElroy sentenced Tavares-Garcia to 12 months and one day of incarceration; three years of federal supervised release; and he was ordered to pay restitution in the amount of $46,749 to Citibank, who provided lines of customers to Home Depot customers.

A second defendant charged in this matter, Abel Bier Romero, 29, of Cranston, is awaiting trial. justice.gov

Lynnwood, WA: Members of theft ring that stole over $300K nationwide arrested
Investigators in Lynnwood say their efforts to catch retail thefts suspects netted three people who are wanted in a nationwide organized retail theft ring that is wanted in multiple states for stealing at least $300,000 from Target stores. In total, the Lynnwood police operation led to 15 arrests with seven suspects being arrested on felony charges. According to police, the organized group is based in Michigan and was arrested while leaving the Lynwood Target with over $8,000 in stolen merchandise. "A vehicle bearing Michigan plates what located in the Target parking lot and, in plain view, was a plethora of target merchandise. An investigators for Target Corporate contacted Lynnwood Police Department confirming this is a nationwide organized retail theft group responsible for over $300,000 in stolen merchandise to date," Lynnwood police wrote in a news release. Two adults and a juvenile were booked on felony charges. One of the three suspects had an extraditable nationwide warrant from Florida for felony larceny and burglary, according to police. Target has blamed organized retail theft for a loss of revenue this year of $400 million. The CEO of Walmart said last week that if trends of organized retail theft are not changed, the chain will either have to raise prices or close stores. Washington Attorney General Bob Ferguson is requesting the state legislature fund a dedicated organized retail theft unit. komonews.com

   (Reported in the Daily Aug 2022) Lynwood, WA: Police working to quell ORC

Dublin, CA: Suspects in $80K Dublin 'takeover-style' robbery sought
Police are looking for suspects who stole $80,000 in merchandise from a camera store in Dublin, according to a press release. Around 10 a.m. Wednesday, officers arrived at Mike's Camera after a reported armed robbery. When they entered, officers learned five suspects "entered the business and pointed handguns at store employees and customers in a 'take-over' style robbery," according to the press release. Smashing display cases, they stole $80,000 in merchandise, then fled and entered a get-away car. "Responding officers searched the area for the suspects and the suspect vehicle, but they were not located," the press release stated. "Further investigation revealed there were five suspects involved in the robbery. kron4.com

Providence, RI: 6 men accused of stealing nearly $18K from Home Depot
Six Providence men were accused of stealing nearly $18,000 worth of Home Depot products in Boston earlier this month The Suffolk County District Attorney's Office said that on Dec. 9, Boston police went to the Home Depot at VFT Parkway and spoke with the store's loss prevention officer. Police were told that the day before, the men took a Home Depot bathtub box hid about 120 spools of electrical wire inside of it. The men then checked out, paid for only the bathtub, and left the store. The value of those items was just under $17,989. While at the Home Depot, District Attorney Kevin Hayden said officers saw a white van waiting in the parking lot. On Dec. 9, 37-year-old Jose Pirir and 23-yearold Abraham Dayger-Enrique — who were sitting in the van — were caught stealing on camera the day before. The four men — Miguel Perez, 36, Franclin Salas, 25, Jonathan Amperez-Perez, 31, and Abner Perez, 29 — were inside of the Home Depot loading kitchen cabinets with electrical wire. Hayden said as the suspects headed to the register to pay and were approached by police, prompting them to leave the boxes and run to different exits. The items, which totaled $13,518.99, were returned to Home Depot. abc6.com

Folsom, CA: Folsom Officer chases retail theft suspects on Horseback
Mounted police officers in Folsom went after a trio who allegedly stole armfuls of clothing – and body camera video captured the whole thing. The incident happened at the Folsom Premium Outlets last Friday. A trio of suspects were reportedly seen taking armfuls of clothing, Folsom police say. As captured on video, an officer galloped over to the suspects while barking orders. Officers were able to arrest two of the three suspects that were wanted. Over $10,000 worth of merchandise that had been taken from at least two stores was located, Folsom police say. Detectives are still working on locating a third suspect. The other two suspects have been booked into jail and are facing charges of grand theft, organized retail theft, and conspiracy.  cbsnews.com

Greenville, SC: Police looking for 3 accused of stealing almost $8,000 worth of glasses
The Greenville Police Department needs help identifying three suspects wanted in connection to a theft at Lens Crafters. Police said on Dec. 11, the three suspects stole over over $7,800 worth of glasses and left in a newer model BMW with what appears to be a dealer tag. The department says at least one of the suspects may be from Georgia. Anyone with information is asked to call Crime Stoppers at 864-23-CRIME. foxcarolina.com

Hialeah, FL: Man arrested for $5000 theft from Burlington store
Alberto Cruz was arrested on Thursday in Miami-Dade County over a brazen burglary that took the victim about four days to report to police. Detectives accused Cruz, 31, of stealing about $5,000 in merchandise from a Burlington store, according to Sgt. Jose Torres, a spokesman for the Hialeah Police Department. local10.com

Roseville, CA: Suspects who stole from Roseville Dick's Sporting Goods arrested after car crash
Roseville Police said three people, suspected of stealing from a local sports shop, were arrested Wednesday after getting into a car crash. Police told KCRA 3 the three suspected thieves walked into the DICK'S Sporting Goods on Stanford Ranch Road, grabbed several items and then ran out. Authorities said they drove away in a black car, which they were able to track after getting a 911 call. "As our officers were working their way to the area of where we believe the vehicle was, they were attempting to flee the scene at a high rate of speed," Rob Baquera, spokesperson for the Roseville Police Department, said. Baquera said that is when the black car crashed into at least one other vehicle near the intersection of Roseville Parkway and Pleasant Grove Boulevard. Police said no one was seriously hurt. In a photo sent from police to KCRA 3, it appears some of the stolen items could be visible at the crash scene, although officials were not able to say what exactly was. "We see consistently those high dollar value products, those name brand items, those are usually what's taken," Baquera said. Police are using the incident as a warning to shoppers during the holiday season. Roseville Police said they see more organized retail theft this time of year, and while they are unsure if Wednesday's suspected burglary is part of a larger crime ring, they said it is possible. kcra.com

Monticello, MN: Cart of $3,400 in unpaid merchandise stolen from The Home Depot

Pottstown, PA: North Coventry Township Police asking for help in identifying two Boscov's theft suspects

UK: Liverpool, England: Man jailed for over $1M Credit card fraud; used over 1000 card details for flights, hotels, and merchandise



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Shootings & Deaths

East Rutherford, NJ: National Guard Airman dies in snowboarding fall at NJ mall
A man who was serving in the Air National Guard died after he fell while snowboarding at an indoor ski park inside a New Jersey mall, officials and family members said. Peter Mathews, 24, of Bay Shore on New York's Long Island, fell Dec. 8 as he snowboarded at the Big Snow American Dream, which is within the American Dream Mall in East Rutherford, his family told Newsday. Mathews fell backward, hit his head, became unconscious and had trouble breathing, his sister, Sarah Mathews, told the newspaper. Mathews was an airman first class in the Maryland Air National Guard, which he joined in 2020. He had hoped to become a commercial airline pilot, Sarah Mathews said. Mathews was wearing a helmet and other safety gear when he fell and had no underlying health problems his family was aware of, his sister said. darientimes.com

Charlotte, NC: Two people injured in shooting at Northlake Mall, suspect in custody
Two people were injured during a shooting at Northlake Mall on Thursday afternoon, officials confirmed. According to an update from the mall, one of the victims has been discharged from the hospital, while the other remains in care with injuries not believed to be life-threatening. The Charlotte-Mecklenburg Police Department said that an on-duty officer assigned to Northlake Mall de-escalated the situation and took the suspect into custody without further incident. Police say there is no active threat at the mall, and there are no other suspects being sought. wbtv.com

Knox County, KY: Attempted Robbery results in would be robber being shot by Store Clerk
On Tuesday morning December 13, 2022 at approximately 3:00am Kentucky State Police Post 10 in Harlan received a call from Knox County Dispatch in regard to an attempted robbery resulting in a shooting. Once on scene, troopers and detectives determined that a masked man identified as 24-year-old Jacob Wilson walked into T & C store on Highway 1304 in the Hinkle Community, brandishing a firearm at the clerk. A short time later the clerk was able to retrieve a weapon of his own and fired a round striking Wilson. Knox County EMS responded to the scene and transported Wilson to a landing zone to be flown for treatment of his injury to the University of Kentucky Hospital in Lexington. Charges against Wilson are pending at this time. thebig1063.com

Columbus, OH: Man accused of pointing gun at Walmart employees during robbery, 1 shot fired
Columbus police are searching for a man in connection with a robbery at a southside Walmart store. The man was seen leaving an emergency exit of a Walmart at the 3500 block of South High Street in the Far South neighborhood, according to a CPD incident report. The suspect was pushing a shopping cart, allegedly containing stolen items, to a black GMC Yukon. Two of Walmart's loss prevention employees followed the man, who reportedly put the items in his car. The workers were able to take photos of the man at his car before the suspect pointed a gun at them. As he drove away southbound in the parking lot, he fired one round. nbc4i.com

Sarasota, FL: Armed Burglary Suspect Shot Way Into Vape Shops
The Sarasota County Sheriff's Office is asking for public assistance in identifying an armed burglary suspect who shot his way into two Sarasota vape shops. The suspect burglarized two separate Ignite Vapors stores on Bee Ridge Road earlier this month, the sheriff's office wrote in a Facebook post. On Dec. 5, around 2:30 a.m., he shot the front door of the business, loaded a duffel bag with vaping supplies, and left through the backdoor before jumping a large concrete wall, the agency said. Video surveillance from a Dec. 8 burglary shows the suspect again shoot the front glass door and enter the shop, where he stole the register.  patch.com

 



Robberies, Incidents & Thefts

Tampa, FL: Winn-Dixie employees hospitalized in Armed Robbery
Two supermarket employees were hospitalized Wednesday following an armed robbery at a Winn-Dixie on North Dale Mabry Highway, according to the Hillsborough County Sheriff's Office. Deputies responded to the supermarket around 9:30 p.m. in response to two armed individuals robbing the store. Authorities said the suspects took an undisclosed amount of money from a safe before fleeing the scene. The sheriff's office later confirmed with News Channel 8 that two employees were taken to an area hospital with non-life-threatening injuries. By Thursday morning, one suspect was taken into custody. Another remains to be found. Additional information is pending further investigation. wfla.com

Easley, SC: Shoplifting call at Pickens County business leads to arrest of Employee
An employee at a Pickens County convenience store admitted to stealing food and lottery tickets from the business and also had enough meth to be charged with intent to distribute, according to authorities. Deputies said they were called to the County Mart on Farrs Bridge Road in Easley on Saturday about shoplifting. They said the suspect was identified as Deborah Ann Pierce, an employee of the business.  wyff4.com

Seminole County, FL: Black Bear Caught Stealing Florida Man's Chick-fil-A Off Doorstep
A Florida man went without his dinner Wednesday night after a sneaky bear stole it off his doorstep. Doorbell camera footage shows the black bear strolling up the man's Seminole County home, and swiping a bag of 30-piece chicken nuggets and fries he had ordered from Chick-fil-A. However, another part of his order in a separate bag was left behind. "He didn't want the salad though, nothing to do with the salad," the man quips. "Hmm, weird." According to the Florida Fish and Wildlife Conservation Commission, there are approximately 4,050 black bears in Florida, with the largest concentration of the population around the east central portion of the state, where Seminole County is located. And while Florida black bears' diets are mostly plant-based (80%), they are omnivores because they eat both plants and animals. nbcnewyork.com

Washington, DC: DC Police Believe Same Man Robbed McDonalds, C-Store and local Pizzeria in an Hour

Windsor, Canada: Man arrested in connection with string of smash-and-grab thefts


DOJ: Four Defendants Sentenced for Counterfeiting

2 Cuban National men charged federally with placing credit card skimmers on area gas pumps in Ohio

 

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 C-Store – Knox County, KY – Robbery / Sups wounded
 C-Store – Manassas, VA – Armed Robbery
 C-Store – Rochester, NY – Burglary
 C-Store – Escambia County, FL – Robbery
 C-Store – Washington, DC – Armed Robbery
 C-Store – Washington, DC – Armed Robbery
 Camera – Dublin, CA – Armed Robbery
 Cellphone – Spanish Lake, MO – Armed Robbery
 Clothing – Folsom, CA – Robbery
 Clothing – Hialeah, FL - Robbery
 Clothing – Pottstown, PA – Robbery
 Dollar – Cleveland, OH – Robbery
 Dollar – Littleton, NC – Armed Robbery
 Eyewear – Greenville, SC – Robbery
 Grocery – Tampa, FL – Armed Robbery
 Hardware – South Burlington, VT – Robbery
 Hardware - Monticello, MN - Robbery
 Hardware – Providence, RI - Robbery
 Jewelry - Westminster, CO – Robbery
 Jewelry - Colorado Springs, CO – Robbery
 Jewelry – Valley Stream, NY – Robbery
 Jewelry – Denver, CO – Robbery
 Jewelry – Woodbridge, VA – Robbery
 Jewelry – Madison, WI – Robbery
 Jewelry – Woodbridge, NJ – Burglary
 Jewelry – Murray, UT - Burglary
 Jewelry – Douglasville, GA – Robbery
 Pharmacy – Franklin, KY – Armed Robbery
 Restaurant – Washington, DC – Armed Robbery
 Restaurant – Washington, DC – Armed Robbery (McDonalds)
 Restaurant – Champaign, IL – Burglary
 Restaurant – Lancaster County, PA – Burglary
 Sport – Roseville, CA – Robbery
 Walmart – Columbus, OH – Armed Robbery / shot fired at LP
 Walmart – Austin, TX – Armed Robbery
 Vape – Sarasota, FL - Burglary / Shooting
 Vape – Sarasota, FL - Burglary / Shooting

 

Daily Totals:
• 30 robberies
• 7 burglaries
• 4 shootings
• 0 killed



 

Weekly Totals:
• 89 robberies
• 26 burglaries
• 6 shootings
• 1 killed



Click to enlarge map

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Manager of Asset Protection & Safety Operations
Woodcliff Lake, NJ - posted December 9
The Manager of Asset Protection & Safety Operations is responsible for the physical security, safety compliance and reduction of shrinkage for Party City Holdings, by successfully managing Asset Protection (AP) Safety programs for all PCHI locations...




Loss Prevention Auditor and Fraud Detection Analyst
Boston - Framingham, MA - posted December 2
As a Loss Prevention Auditor and Fraud Detection Analyst for Staples, you will conduct LP operational field audits remote, virtual and in person, within a base of 60 retail stores to ensure compliance to operational standards to drive operational excellence and preserve profitability...




District Asset Protection Manager
Los Angeles, CA - posted November 17
As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture. Oversees Asset Protection Programs by providing leadership and guidance to Asset Protection teams and General Managers on methods to successfully execute programs in stores...




District Asset Protection Manager
Phoenix, AZ - posted November 17
As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture. Oversees Asset Protection Programs by providing leadership and guidance to Asset Protection teams and General Managers on methods to successfully execute programs in stores...




Asset Protection Associate
D.C. Area - posted November 4
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control...




Asset Protection Associate
Riverhead, NY - posted November 4
The Asset Protection Associate (APA) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APAs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control...




District Loss Prevention Manager - Seattle District
Seattle, WA - posted October 31
DICK'S Sporting Goods is seeking a Big Box Retail District Loss Prevention Manager to oversee LP functions in the Seattle district. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District LP Managers are responsible for leading LP functions within a specific operations district and for collaborating with Store Operations and HR in an effort to prevent company loss...



Store Loss Prevention Manager
Sunnyvale, CA - posted October 31
Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...




Field Loss Prevention Manager
Seattle, WA; San Francisco or San Jose, CA; or Portland, OR - posted September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...




Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...



Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted June 17
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...




Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....



Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
- posted May 6
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...



Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...



 


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.
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Sometimes you have to lose in order to win long term. Picking your battles is an art that many never acquire, but those that do are usually two steps ahead of you. So while the loss may seem to set you back, regroup and focus two steps ahead because that's where the winner of the last battle is. And remember always lose with dignity and win with humility.


Just a Thought,
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