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In Case You Missed It

October's Moving Ups

17 New Senior LPs - 8 Appointments - 9 Promotions

3SI promoted David Almasi to Vice President of U.S. Retail Sales
Amazon named Mike Aldridge, LPC Senior Program Manager - Seller Investigations
Amazon Web Services named Dustin Diamond Sr. Program Mgr, Global Investigations, Data Centers
American Freight promoted Corey Runt to Senior Mgr - Reporting, Analytics, & Investigations
Apple named Amanda Pritters Head of Retail Security
Belle Tire named Jonathon Burris, LPC Director of Risk Management
Burlington Stores promoted Steve Schwartz, CFI to Asset Protection & Distribution Center Recruiter
CONTROLTEK promoted Tom Meehan to President
CONTROLTEK promoted Brian Gross Chief Operating Officer
Dollar General named Joel Haynes Asset Protection Senior Manager
Guardian Protection promoted Kevin Santelli to Vice President - Commercial & National Accounts Business
Hyatt Hotels Corporation named Mike Nagyhazy Director of Security & Safety
Interface Systems named Jeremy Barlow Security TTU Manager
Northeast Shared Services named Jim Simpson Director of Asset Protection
Ross Stores, Inc. promoted Sarkeis Tomeh to Sr. Area Loss Prevention Manager
Ulta Beauty named Chris Marquez Organized Retail Crime Investigations Manager
Universal Studios Hollywood promoted Jim Tanner to Senior Manager, LP Operations & Surveillance

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







Retail Crime Legislation Effort

Keep Up the Momentum to Pass Retail Crime Legislation
NRF: Tell Congress to Take Action to Fight the Retail Crime Surge

Join with the National Retail Federation (NRF) in pushing for congressional action this fall on the retail industry's top two priorities to address organized retail crime and theft.

Taking action only takes one minute - add your voice along with thousands of retail professionals, and tell Congress to act on our top two priorities.

Click here to take action.

NRF's priorities include:

INFORM Consumers Act (S.936/H.R. 5502): Requires online marketplaces to verify the identity of high-volume third-party sellers to help curb the sale of stolen and counterfeit merchandise. NRF supports inclusion of the INFORM Act in the pending Senate National Defense Authorization Act (NDAA) manager's amendment.

Combatting Organized Retail Crime Act (S.5046/H.R. 9177): Establishes a new Organized Retail Crime Coordination Center that will help federal, state and local law enforcements agencies better coordinate to effectively combat criminal activities. Recently introduced in both chambers of Congress, NRF is advocating for additional cosponsors.

We invite you to share this information widely with your colleagues and networks. Every voice counts.

Get Your LP/AP Executives to Support This Effort

Reach Out to Your Member of Congress Directly

Find Your Representative Here


The U.S. Crime Surge
The Retail Impact

Retail Among Highest-Risk Jobs for Workplace Violence
Increasing violence in malls: the risk of retail work
Violence is seen everywhere, whether it be in grocery stores, at schools, or even in nail salons and offices. Any place can fall victim to violence or significant threats, and affect anyone and everyone. According to the CDC, "Retail work is one of the highest-risk jobs for workplace violence. Violence isn't just hitting, fighting, and shooting. It can also be sexual harassment, rape, bullying, stealing, and verbal abuse."

"Since the start of the pandemic, we saw an increase in violence from guests or customers," said Danny Inalod, a closing team lead at San Bruno's Tanforan's Target. Inalod, a Target employee since 2001, has noticed an increase over the last few years, starting at the end of 2019.

Assault is the fourth leading cause of workplace deaths and falls into four categories: criminal intent, customer and client interaction, and personal along with worker-on-worker relationships. Even if these acts of assault do not lead to a fatal outcome, they are still prevalent in the average day of retail workers and create problems in the workplace.

Combatting the issue

Target is one of few stores that has been able to address the issues with security by hiring and implementing a store-centered security team. However, hiring a store-focused security team is costly and challenging for some stores, leaving them struggling to combat violence. That struggle has employees looking to larger powers, such as the government, to solve the issue.

While Inalod and Smith mentioned long-term options, short-term choices, like Target's practice of locking up high theft items, are what many retail workers are resorting to.

Struggles of security

The issue is not that the security is not doing their jobs, as they are not allowed to attack or restrain anyone physically: "We can't detain them or anything; you just don't want to cause conflict with them further," Ramirez said. "If it is a direct threat to you or anyone, then yeah, you can do something about it, but if it's just a threat, and they're walking away, that's when you call the cops."

'The Level of Theft is Making Customers Afraid'
'I wish something could be done': Fred Meyer managers, shoppers say theft consuming Everett stores
Employees at Fred Meyer stores in Everett are asking city officials for more help to address organized retail theft. Ron Biley, who shops regularly at the Fred Meyer on Evergreen Way in Everett, said he's witnessed it first-hand.

Fred Meyer managers David Webster and Tyler Stumpf shared their concerns with Everett City Council during Wednesday's meeting. They both said they're out of options, which have included private security, video monitoring devices, and calling law enforcement when incidents occur.

"The level of theft is making our customers afraid," Webster said on Wednesday, claiming his employees have had their cars stolen and vandalized. He also claimed one of his employees was abducted in the parking lot. Everett police could not confirm or deny if these claims were accurate.

Stumpf, a manager at the Fred Meyer on Evergreen Way, told council members about an organized theft ring at his store.

"The drug dealers show up in their cars. They give the users a list of what they need to come in and steal, and they come steal. They leave drug paraphernalia all over the store, whether it's needles or foils from the fentanyl. They also use our restrooms as a place to shoot up or do fentanyl. We have an open-air drug market," Stumpf said on Wednesday. "We just need some help and some support."

This past June, Washington State Attorney General Bob Ferguson announced the creation of the statewide Organized Retail Crime Theft Task Force. It focuses on organized crime rings that account for about $70 billion in retail losses nationwide.

Washington retailers lost $2.7 billion to organized retail crime in 2021, according to an analysis by the Retail Industry Leaders Association. kiro7.com

Despite Tough Talk, Crime Rates Similar Under New San Fran DA
Op-Ed: S.F. needs a generational talent to make a difference as D.A. These candidates aren't that
When California voters passed Proposition 47 in 2014, they essentially told cities like San Francisco that we can no longer use jails to warehouse our social ills. Under the measure, most nonviolent crimes can't be charged as felonies, only misdemeanors - meaning that while some minor crimes can result in jail time, taking proactive steps to alleviate the root causes of social decay is the best and only meaningful way to remove it from public sight. That hasn't happened.

Decades of data from the state's tough-on-crime era show that locking people up for poverty and addiction results in racial bias and poor outcomes. But letting chaos reign in the streets clearly isn't working either.

When businesses, tourists and conventions are scared away from downtown by the perception of disorder, it has real economic and social consequences, regardless of what the crime stats say. This reality is propelling policy decisions in ways that aren't being openly acknowledged.

That sounds hopelessly cynical, but all of the candidates for San Francisco district attorney acknowledged to varying degrees that some perception management is needed now - even progressive criminal defense attorney John Hamasaki.

In an interview, he acknowledged the precarity of downtown's economic ecosystem absent immediate intervention. He stressed accountability for repeat offenders while continuing recalled District Attorney Chesa Boudin's work of pursuing alternatives to incarceration for those who commit low-level nonviolent crimes.

Charging and crime rates have been similar under Jenkins to that of Boudin. The major difference between the two camps has been one of tone. Frankly, if that tone helps provide a sense of public calm until the city can ramp up its safety net, we're OK with that.

San Francisco needs wholesale systemic changes and a district attorney willing to say as much. Jenkins, thus far, hasn't. And we're not confident she will if the political winds don't allow for it. sfchronicle.com

Illegal Guns Fueling Chicago's Violence Crisis
In Chicago, handguns turned into high-capacity machine guns fuel deadly violence
Despite a longstanding federal ban on auto sears, and a ban on extended magazines in Chicago and surrounding Cook County, the number of guns with the illegal attachments being seized by the city's police department has surged in the last several years, an investigation by the Chicago Sun-Times, WBEZ and NPR has found.

The investigation found that:

The number of extended magazines - those with more than 10 rounds - recovered by Chicago police more than doubled from 2018 to last year, up from 459 to 924, records show.

Chicago police have recovered extended magazines in at least 13 mass shootings since 2018. Eleven of the 13 were in the last two years.

The number of auto sear-equipped handguns seized by Chicago police skyrocketed from zero in 2018 to 355 last year, leading federal authorities to declare that Chicago has one of the worst switch problems in the country.

Since 2018, Cook County prosecutions of auto sears and extended magazines - machine-gun prosecutions - increased from six in 2018 to 201 last year.

The issue of guns and their accessories is being hotly debated by lawmakers across the country. Earlier this month, the U.S. Supreme Court upheld a ban on bump stocks, which make a semi-automatic rifle such as an AR-15 fire faster. And in Congress, legislators have been going after so-called ghost guns, which are made privately and can't be traced.

Mass shootings have grown more commonplace in Chicago, and some blame it on the uptick of the makeshift machine guns wpr.org

Using Online Platforms to Carry Out Mass Shooting Attacks
6 months after Buffalo mass shooting, videos used by shooter remain on YouTube
In the months leading up to the May 14 massacre at a Buffalo supermarket, accused gunman Payton Gendron turned to YouTube to plot parts of his attack.

One video he watched explained how to remove a lock that prevents semi-automatic rifles from accepting high-capacity magazines. Another video taught civilians how to "win" gun battles through military-style preparation and training.

Like other social media platforms, YouTube has struggled to moderate content related to guns and firearms. Amid a growing epidemic of gun violence in the United States, and under intense political pressure from federal lawmakers, the site has scrambled to crack down on videos that sell firearms or instruct users how to build or modify guns.

But five years after YouTube began ramping up its restrictions on firearms content, many of the videos that informed the accused May 14 shooter - and others like them - remain on the site.

A Buffalo News investigation found two dozen YouTube videos that demonstrate how to make semi-automatic rifles fully automatic, link to blueprints for 3D-printed guns or sell illegal gun accessories and parts - including 11 videos at the heart of a federal weapons trafficking case against the YouTube gun influencer Matthew Hoover.

The News also cataloged dozens of videos that do not violate YouTube's current policies, but that do provide instructions for shooting other people. buffalonews.com

NYPD's Crime Exodus - 9,000 Fewer Officers Since 2001
NYPD officers quitting in record numbers amid growing issue over NYC crime
The size of the NYPD is shrinking at a time when crime has become a major issue in New York City. More than 1,400 NYPD officers have quit their jobs this year, according to the NYPD's Police Benevolent Association.

The number of officers who quit the force has been rising steadily since 2019, according to the Police Pension Fund, and nearly doubled between 2020 and 2021 with 465 officers quitting in 2020 and 888 quitting in 2021. So far this year, 1,426 officers have quit - four times as many compared to 2015.

Lynch said many officers are choosing to go to other police departments which pay more, including the MTA Police, New York State Troopers and to departments in Westchester and on Long Island. In Suffolk County, for example, the PBA said officers make 76% more than NYPD officers.

"What we need to do is what other police departments are doing," Lynch said. "Investing in their police officers."

The chief of the department alluded to the staffing issues in an October 7 press conference on crime statistics. Chief Kenneth Corey said the NYPD has 9,000 fewer officers than it did in 2001, yet officers have been making the same number of "high-quality arrests." For the last several years, the NYPD has had a headcount below the amounted budgeted by the city. The PBA estimates the department is currently short about 1,000 officers. abc7ny.com

Crime Becomes Top Issue Ahead of Midterm Elections
Why Republican attacks on crime have been so devastating for Democrats
With less than two weeks left before the midterm elections, momentum is clearly with Republicans in the race for both the House and Senate. And that's in large part due to a big bet the party made that crime would be a central issue for the public this fall.

Over the first three weeks of October, GOP candidates and committees spent $64.5 million on ads focused on crime - nearly one-quarter of all the money they spent on ads over that period, according to a CNN analysis of AdImpact data. Many of those ads accused Democrats of supporting the ending of cash bail or efforts to defund the police. Sensing vulnerability, Democrats have also aired a significant amount of crime-related ads, dropping $58 million during that same period, accounting for 15% of their total ad spending.

New polling data from Gallup makes clear why Republican ads on crime have been so effective in moving voters. More than half of Americans (56%) said there was more crime in their area compared to a year ago. That's up a whopping 11 points from 2021 and 18 points from 2020, and is the highest mark ever measured by Gallup - in five decades of polling on the question. cnn.com

Richmond, VA: Community leaders work to stop gun violence after c-store shooting
Op-Ed: Kathy Hochul and New York's never-ending backlash against crime


COVID Update

636.8M Vaccinations Given

US: 99.3M Cases - 1M Dead - 96.8M Recovered
Worldwide: 635.5M Cases - 6.5M Dead - 614.7M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 812

iPhone Factory Workers Flee Amid Lockdown Chaos
Apple: Chinese workers flee Covid lockdown at iPhone factory

Workers have broken out of Apple's largest iPhone assembly factory in China after a Covid outbreak forced staff to lockdown at the workplace.

Video shared online showed about 10 people jumping a fence outside the plant, owned by manufacturer Foxconn, in the central city of Zhengzhou.

Chinese people and businesses are continuing to grapple with President Xi Jinping's rigid zero-Covid policy. It is not clear how many cases of Covid have been identified at the factory.

Foxconn, which acts as a supplier to US-based Apple, has hundreds of thousands of workers at its Zhengzhou complex and has not provided an official count of how many are infected.

However, in footage shared on Chinese social media, and by the BBC's China correspondent Stephen McDonnell, workers were allegedly filmed escaping from the grounds to begin lengthy walks back to their hometowns in a bid to avoid being caught on public transport.

Many said they have been confined to their quarters for days and that distribution of food and other essentials has been chaotic. Many others say they are too scared to carry on working because of the risk of getting infected. bbc.com wsj.com

The 'Tripledemic' is Coming
Biden faces COVID dilemma as a winter wave nears
Stealthy new COVID-19 variants, low vaccination rates and mixed messaging over the state of the pandemic threaten to thwart the Biden administration's efforts to contain a wintertime surge.

"We are going to see an uptick in cases and hospitalizations, we'll see higher rates of hospitalizations and deaths among those 50-plus who have not gotten the newest booster, but it's probably going to be milder than last winter," said Megan Ranney, academic dean at the Brown University School of Public Health.

But as the administration prepares for an expected convergence of more transmissible variants, a major uptick in RSV cases and worse-than-usual flu season, it makes for a challenging message, Mina said. axios.com

Another State Ends COVID Emergency
Washington COVID-19 restrictions set to end
The COVID state of emergency orders in Washington will end on Monday, October 31st. State, health, and education employees will no longer be required to be fully vaccinated against COVID-19. A permanent vaccination requirement remains for 56 state agencies. komonews.com

'Scrabble variants' now cause the majority of new Covid-19 infections in the US

UK set for low Covid cases this Christmas as winter wave has already peaked



Solving Security Staffing Shortages
Technology helps power security through staffing shortages and beyond

What has the security industry learned about talent retention over the past few years?

To retain talent while continuing to elevate the security operation, security leaders need to focus on the things that will make the most impact. Technology is one way providers are securing a competitive edge.

Boosting employee satisfaction with technology

A number of security companies have responded to the labor shortage by increasing wages to attract and retain talent. While in today's environment, competitive wages must be part of any talent acquisition strategy, it should not be the only consideration. Creating a sustainable workforce requires more investment in multiple areas of employee growth.

There are also front-end technology tools that can make security programs and officer jobs easier and improve employee engagement. Investing in modern security tools backed by data analytics can enhance business operations and employee satisfaction.

Merging talent and technology for better performance

Technology has the power to boost the employee experience and create better-performing employees. By collecting and analyzing data, employees are better able to forecast security issues to make informed decisions. Combined with automation and smart technology, companies can work more efficiently and offset the shortage of skilled labor.

Technologies like connected cameras, facial recognition, access control and more can be integrated as part of a larger system in which data is used to drive efficiencies. At the same time, system data can enhance intelligence about facility access to enable better security and facility management. This system integration can enable early detection of operational threats, such as leaks and trigger shut-off before a catastrophe.

Applying technology without losing the human element: securitymagazine.com

Apple Union Retaliation & Busting?
Apple's first unionized workers say the company is withholding new benefits

Organizers at Apple's first unionized store in the US say the company is withholding details about the benefits it's giving other workers and spreading 'misinformation'

Organizers at Apple's Towson Town Center store in Maryland claim that the company isn't telling the whole truth when it comes to withholding benefits from workers at the location. As the company's first retail location to unionize in the US pushes to negotiate a contract, workers say it's making it difficult for them to bargain for their benefits.

In a letter addressed to Tim Cook, the negotiating committee says they're disappointed to learn the company won't be offering workers at the location some new health and education benefits that are rolling out to other retail employees. The union also says that Apple has been spreading "misinformation" by saying workers would have to bargain for those benefits to be included in their contract.

Notably, the reports about Apple withholding benefits came out days before the Oklahoma store was scheduled to hold its union election, which IAM CORE's letter says was a "calculated" move. If it was, it didn't work: workers at Penn Square store in Oklahoma City voted to unionize in a 56-32 vote. Still, there are still ongoing union drives at Apple stores in New York and Atlanta, where the threat of withheld benefits could sway votes or even stall the process of holding an election entirely. theverge.com

How Spirit Halloween Pounces on Abandoned Malls and Closed Stores
It's spooky how fast Spirit Halloween stores pop up. Here's how the retailer does it
Despite only operating from early August to early November, Spirit Halloween has become as much a part of the fall season as pumpkin patches and sweater weather, and with more than 1,400 locations in the United States in Canada, it's not hard to understand why.

Spirit Halloweens are everywhere. They appear seemingly overnight, taking over vacant buildings, then they disappear - only for the cycle to repeat itself next year.

The company finds this space largely in abandoned buildings - malls that have shut down, retailers that have filed for bankruptcy and so on.

"Spirit is pretty much a bottom-feeder business that works only at the expense of other stores; if there weren't vacant storefronts, this business wouldn't exist," writes Rachel Quednau, program director for Strong Towns, an urban planning advocacy group that emphasizes incremental city planning. opb.org

Inflation Hampering Store Traffic?
Department store foot traffic is down, but recovering: report
Inflation woes are not affecting department stores equally. Placer.ai analysis found that, based on the four months studied, visits to Dillard's declined the most between June and September year-over-year compared to Kohl's, Macy's and Belk. Dillard's saw the most significant drop in June at -20.9%, followed by July (-19.9%), August (-14.5%) and September (-12.4%).

In its analysis of luxury department stores Neiman Marcus, Bloomingdale's, Nordstrom and Saks Fifth Avenue, Placer.ai found that Nordstrom saw its visits fluctuate between June and September. Nordstrom saw the greatest year-over-year decline in August at -9.7%, followed by -3.9% in July, -2.5% in September and -2.1% in June.

Among the luxury department stores, Saks Fifth Avenue was the only store that saw year-over-year growth in visits between June and September. While its visits declined in June (-2%), July (-3.7%), and September (-4.5%), the retailer's in-store visits increased by 0.6% in August, according to Placer.ai. retaildive.com

Brooklyn Trader Joe's rejects unionization
Workers at the store in Williamsburg voted 94 to 66 against joining a union Thursday, according to the National Labor Relations Board. Two Trader Joe's stores unionized this summer.

Workers at NYC Starbucks and Amazon Go store file petition to unionize

Ross opens another 40 stores as footprint tops 2K locations

Halloween candy prices soar by the most since at least 1999

KFC is about to disappear in Russia as its new owners rebrand all 1,000 stores

Florida Chick-fil-A's 3-day work week fuels application surge

Senior LP & AP Jobs Market

Director of Security - Asset Protection & Surveillance job posted for Swickard Shared Services in Las Vegas, NV
As the Director of Corporate Security and Asset Protection, you will administer and maintain policies companywide to assure the safety of property, assets and people. You will directly impact whether we are able to develop a world-class hospitality environment for our guests and our ability to provide unimpeded service to our guests. indeed.com

Sr. Manager of Finance and Loss Prevention Systems job posted for Total Wine & More in Bethesda, MD
We are looking for a Sr. Manager of Finance and Loss Prevention Systems to grow and drive business value through technology across all aspects of the business. The Corporate Systems domain of our organization (including Finance, Accounting, Loss Prevention, Real Estate and Facilities) is undergoing significant expansion to support the fast growth and transformation of our business. linkedin.com

Mgr Enterprise Resiliency job posted for CVS Health (Fully Remote)
The Business Continuity Manager role is responsible for implementing CVS Health's Enterprise Resiliency strategy to ensure continuous improvement of the Business Continuity program across dedicated service lines. The individual will plan, implement, and oversee the response and recovery planning at the Business Unit level to ensure the organization meets customer, client, patient, and regulatory (Medicare and Medicaid) requirements. jobs.cvshealth.com

Last week's #1 article --

Walmart Throws the Book at Shoplifters
'I'm a criminal defense lawyer - Walmart over-zealously pursues shoplifters and it's easier than you think to go to jail'
Some dishonest Walmart shoppers may try to cheat the store's security by stealing from self checkout or brazenly shoplifting. But one lawyer has warned that the company takes theft incredibly seriously - and the punishment could be severe.

Does Walmart Call Authorities on Shoplifters?

Shoplifting procedures can vary from Walmart to Walmart, the store will "often call the cops for shoplifting offenses," Manginello said. "If you're caught shoplifting from Walmart, a loss prevention officer may reasonably detain you at the store, until the police arrive."

When the police arrive, the attorney said it is common for the shoplifter to be placed under arrest.

Will Walmart Rollback Theft Charges?

Criminal Defense Attorney Manginello pressed that while it is possible the big-box giant can drop theft charges, "you shouldn't count on it," as "some Walmarts are notorious for over-zealously pursuing even minor shoplifting charges."  the-sun.com

In Case You Missed it

Returnless Refunds: 4 Risks & How to Mitigate Them

By: Michele Marvin, Vice President of Marketing, Appriss Retail

Download Order Claims: A Growing Source of Ecommerce Fraud.


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Retail Data Breach
Bed Bath & Beyond reviewing data breach
Bed Bath & Beyond is reviewing a data breach after a third party improperly accessed data on a hard drive and certain shared drives via a phishing scam, the company disclosed in a filing with the Securities and Exchange Commission on Friday.

The distressed home goods retailer said it “has no reason to believe” the data accessed contains sensitive or personal information, or that this will have a “material impact” on the company.

The news came as the retailer announced it would be selling additional shares of its common stock, with a maximum aggregate offering amount of up to $150 million, to help pay down its debt and rebalance its inventory and assortment.

Bed Bath & Beyond has faced declining sales in recent months as demand for home goods dwindled. In its most recent quarter, the company reported net sales fell 28% year over year to $1.4 billion, while comparable sales fell 26%. At the same time, Bed Bath & Beyond’s operating loss grew to $346.2 million from $84.1 million last year, while its net loss reached $366.2 million from $73.2 million in the year-ago period.

As it navigates yet another turnaround, the company last week named a permanent CEO in Sue Gove, who has been serving in the role in the interim following the departure of Target veteran Mark Tritton. The company has experienced other changes within its C-suite including in the chief financial officer, chief operating officer, chief merchandising officer and chief stores officer positions. retaildive.com

In Case You Missed It: Today is the Last Day of Cybersecurity Month

But these tips can boost your cybersecurity all year round

Interface Systems Shares Best Practices with Retailers for Cybersecurity Month

Company highlights prevention strategies for securing POS, cloud-based applications, and mitigating loyalty program fraud

St. Louis, MO (October 4, 2022) - As retailers integrate their digital and physical shopping experiences to future-proof their business models, it's never been more important to be aware of the cybersecurity vulnerabilities that can be created by digital transformation. As cybersecurity awareness month becomes a focus of discussion in October, Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares best practices on how to prevent retail cyber-attacks and mitigate fraud.

Retail chains face a variety of security challenges, from connected POS (Point of sale) systems and devices to online ordering and delivery applications. Retailers' data lakes, which combine their customers' data with credit card information, make them particularly attractive targets for cybercriminals. The consequences of security lapses go beyond legal issues and often result in significant financial loss as customers lose confidence in the brand.

Securing the Point of Sale

POS applications are directly connected to credit card data, loyalty management applications, and inventory management systems. They are easily accessible, and retailers often struggle to manage the sheer number of in-store terminals, self-service kiosks, and mobile payment devices. To secure their POS, retailers need to:

Encrypt all POS data end-to-end
Accept EMV chip cards and NFC (contactless payment) technologies
Whitelist applications to run on a POS system
Keep their POS software up to date
Address PCI-DSS compliance gaps proactively
Segment the POS network
Physically secure POS devices including mobile POS devices
Watch out for unusual transactions
Integrate security cameras with POS transactions

Read more strategies from Interface Systems here

New Apple Security Research Initiative
Apple Launches New Security Research Hub

Apple engineers share technical details about the team's work on memory safety features on the new Apple Security Research site.

Apple's work on hardening the memory allocator has made it harder for attackers to exploit certain classes of software vulnerabilities on iOS and Mac devices, the company's security engineers wrote on a new website Apple launched to share technical details behind iOS and MacOS security technologies.

The new initiative, Apple Security Research, also offers tools to help security researchers report issues to Apple, get real-time status updates for submitted reports, communicate securely with Apple engineers investigating the issue, and provides information about the Apple Security Bounty program. The intent behind the new security hub is to share with the research community how Apple engineers approach security challenges, and also to invite researcher contributions and feedback.
Memory safety is a key area of focus, especially since memory safety violations are the most widely exploited class of software vulnerabilities. On Apple platforms, improving memory safety includes "finding and fixing vulnerabilities, developing with safe languages, and deploying mitigations at scale," the engineers wrote in a technical post on XNU memory safety.

Much of the code running on the iPhone, iPad, and Mac were written using "memory-unsafe" programming languages, which means they don't prevent memory safety violations and developers can inadvertently and unknowingly violate memory safety rules while writing code, the researchers wrote. Those issues can be exploited by attackers to crash software, execute unauthorized command, and harvest sensitive information.

In Apple's update on its bounty program, the company said it has awarded close to $20 million to security researchers over the past two-and-a-half years since the program was launched. While average payouts are around $40,000 in the product category, the company has paid 20 separate rewards over $100,000 for high-impact issues. Evaluation criteria researchers need to meet in order to collect bounties are available on Apple Security Research. darkreading.com

AI Cyberattacks Against Business Operations
Mitigating the risks of artificial intelligence compromise
The number of cyberattacks directed at artificial intelligence (AI) continues to increase, and hackers are no longer planting malicious bugs within code - their techniques have become increasingly complex, allowing them to tamper with systems to compromise and "weaponize" AI against the organizations leveraging it for their operations.

Take commercial farms for example - hackers are now able to cause considerable damage to operations and livestock, whether through tampering with datasets or shutting down sprayers, harvesters, and drones responsible for the well-being of crops and produce. For SMEs and other organizations, this can lead to significant financial and reputational damage should sensitive data be stolen or a system authenticating and validating users is corrupted, and there is no quick fix should a breach take place.

To successfully mitigate any threats, security professionals must look at the surface-level aspects of an AI, but also dive deeper into the data sets of a system, and review how best these can be secured. By looking at the four interactional elements of machine learning (ML), one can evaluate how each can be affected by a cyberattack and put roadblocks in place to protect each aspect.

Leveraging a "trusted" approach

The fundamental actions required from any security approach is to protect, detect, attest, and recover from any modifications to coding, whether malicious or otherwise. The best way to fully secure a compromised AI is applying a "trusted computing" model..

Starting with the data set aspect of a system, a component such as a Trusted Platform Module (TPM) is able to sign and verify that any data provided to the machine has been communicated from a reliable source.

Maintaining a secure system: helpnetsecurity.com

After a cyber breach, companies risk losing employees' trust
54% of office workers would reconsider working for a company that had recently experienced a cyber breach, according to a study by Encore.

Economic strife fuels cyber anxiety

Prepare Now for Critical Flaw in OpenSSL, Security Experts Warn







In Case You Missed It
Only 18% of Retailers Optimize Return Rates for Major Product Categories

According to new survey findings from Appriss Retail and Incisiv, the ongoing growth of ecommerce is transforming how retailers must manage returns

IRVINE, Calif. - Oct. 26, 2022 - Appriss Retail, an industry leader in data science that transforms the consumer purchase cycle, today announced the results of a new survey in partnership with Incisiv. The "2022 State of the Industry: Returns as an Engagement Strategy" report found that retailers who treat returns with a "one-size-fits-all" approach will miss out on important engagement opportunities.

The survey asked over 130 retailers about their outlooks regarding returns as a customer engagement opportunity, as well as their challenges, capabilities and future plans for strategically improving overall returns performance.

Online order return rates are three to four times higher than store-bought purchases

The growth of ecommerce has increased return rates significantly, but many retailers have not adjusted their returns strategy accordingly. A large majority (69%) of retailers are still treating returns as "a cost of doing business," despite recognizing the benefits of optimizing returns management. In fact, results from the survey showed that:

Return rates are growing faster than revenue growth rates for 91% of retailers.
Most retailers (69%) lack a good understanding of the root cause of their returns.
Only 29% of retailers have an end-to-end strategic returns management program in place.

Retailers see the value in optimizing returns but lack follow-through

Optimizing returns is a requirement for long-term profitability and customer loyalty. In fact, 42% of shoppers will stop supporting a retailer after multiple retailer-induced returns. Retailers understand the importance of improving returns performance but there is a major gap between intent and execution. The report found that:

Reducing return rates is a top priority for 83% of retailers but only 21% believe their current processes are effective at doing so.

Similarly, 77% of retailers are interested in optimizing the cost of reverse logistics but only 29% are currently achieving towards this goal.

Despite 64% of retailers reporting that returns are a problem they have been tasked to address, only 27% have an executive responsible for overall returns performance.

To learn more about how retailers can use returns intelligence to convert returns into engagement opportunities, please see the full report or visit https://apprissretail.com

Click here to read the full press release

Amazon's 2nd Prime Event - Lower Awareness & Sales
Prime Early Access Sale doesn't match Prime Day results

Amazon's Prime Early Access Sale was ultimately smaller than the July Prime Day event.

According to a final recap from Numerator, the Amazon Prime Early Access Sale held Oct. 11-12, 2022 had lower overall awareness and spending than the Amazon Prime Day promotion held July 12-13, 2022. Numerator analysis indicates shoppers placed fewer, smaller orders and purchased lower-priced items than they did during the summer Prime Day sales extravaganza.

Initially announced in September 2022, the Prime Early Access Sale offered Prime members hundreds of thousands of deals. 2022 marks the first year that Amazon essentially hosted two full-blown versions of its members-only Prime Day promotion.

While Numerator data shows the Prime Early Access sale drove a sales increase from an average benchmark Amazon two-day period, metrics were down from July Prime Day. Prime Early Access shoppers placed an average of 2.7 orders per household, compared to 1.8 during the benchmark period and 3.3 during Prime Day 2022.

Similarly, Prime Early Access shoppers spent $135 per household, compared to $164 during the benchmark period but $200 during Prime Day 2022. Average Prime Early Access order size was $51, compared to $34 during the benchmark period and $60 during Prime Day 2022. chainstoreage.com

Winn-Dixie launches online shopping, delivery service

Walmart enhances digital shopping ahead of holidays







Arden-Arcade, CA: Update: 4 women allegedly steal $90,000 in goods from Arden-Arcade business
The owners of a Sacramento clothing and jewelry store are asking for the public's help in identifying four women who stole nearly $100,000 worth of items in a brazen act caught on camera. Surveillance footage shows a group of four women entering Liz Shoes Best & Fitted Outfits, located at 2269 Arden Way, Monday afternoon. Co-owner Arif Shah says the group seemed like ordinary customers when they first came into the shop. "I know there are a lot of nice people, but we don't know, right? We don't know who is who. If you're in the jewelry business, just be extra careful," said Amir Siddiqui, co-owner of the store. Siddiqui says his brother, Shah, was working alone in the store when the group walked in. According to him, one woman distracted his brother while two kept watch and the fourth pretended to try on a dress in the fitting room. That's where she was able to sneak to the locked room with expensive gold and diamond pieces. abc10.com

4 arrested for allegedly robbing Upland beauty store, assaulting customers
Four people were arrested after allegedly robbing a beauty supply store at the Colonies Crossroads in Upland and allegedly assaulting multiple customers. Upland Police were called to the Colonies on Friday night after reports that a group of people had robbed the store and assaulted two customers in the store. The suspected thieves had fled by the time officers had gotten to the store. Officials said they were able to get a description of the suspects' vehicle, and after searching the area posted up at various spots on the nearby freeway. Officers eventually found a vehicle that matched the description - a tan Mercedes-Benz - and found four people in the car. The four people - two adult men and two teenage girls - were taken into custody on felony charges, according to police. Officers were also able to find more than $13,000 in merchandise from the car. foxla.com

Bellevue, WA: Man slam into door trying to get away with $18,000 of Louis Vuitton stolen goods
New video shows an audacious theft attempt captured on surveillance video inside Louis Vuitton in Bellevue. In broad daylight, police said a 17-year-old thief ripped handbags off the display worth $18,000. But as the suspect tried to run out of the store, he ran into a plate glass window knocking himself out. "Brazen is the perfect word for it," said Bellevue Police Captain Rob Spingler. Prosecutors said the 17-year-old was part of the same retail crime theft ring as convicted killer Billy Chambers and career thief Earnetra Turner, who both have extensive criminal histories. komonews.com

Miami, FL: 2 women swipe designer handbags from SW Miami-Dade vintage boutique, take off in Porsche SUV
A Southwest Miami-Dade shop owner is reeling one day after, she said, two women were caught on camera stealing pricey merchandise from the business before taking off on some fancy wheels. Mary Holle's boutique is called Miami Twice because most of the items for sale are secondhand, but that also describes the number of times that, she said, her store has been targeted by crooks over the last couple of months. Holle on Sunday showed 7News surveillance video of the brazen theft. "She just straight up takes them here," she said as she referred to one of the subjects with sticky fingers. Holle said the delinquent duo came into Miami Twice on Saturday and helped themselves to high-end goods. wsvn.com

New York, NY: Fashionable thief and pal swipe nearly $10K in make-up
A fashionable thief and her male accomplice swiped a total of nearly $10,000 in beauty products from two Staten Island stores, according to cops who released surveillance video of the duo. The footage shows the woman in a leopard-print scarf walking in front of the man as the pair enter an Ulta Beauty store Oct. 4 and grab a shopping basket before snatching thousands of dollars in cosmetics and fragrances, cops said. The incident happened around 3 p.m. at the store at 2656 Hylan Blvd. The duo took merchandise valued at about $6,400 before fleeing on foot, cops said. The second theft occurred about two hours later, when the pair walked into the Ulta Beauty at 245 Bricktown Way. They took about $895 worth of supplies from the store before fleeing in a white van, police said. nypost.com

Atlantic City, NJ: Law enforcers counter shoplifting wave in Atlantic City

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Shootings & Deaths

Danville, VA: Mall employee & shopper react to fatal shooting; suspect at large
Police are still looking for the person involved in a shooting that killed one person Saturday night inside a store in the Danville Mall. Bath and Body Works employee Danni Gammon says the incident left her shaken. "I could've been here. That could've been me. You never really know what's gonna happen," said Gammon. "I could go to work today, and it could happen again." The suspect, 18-year-old Christian Pinckney, is accused of killing 26-year-old Tyshais Dashawn King. (Police originally released a different spelling of the name, then corrected it.) Danville Police Major Chris Wiles says the shooting happened just before 7:15 inside Hibbett Sports. Wiles says the shooter ran away after firing the gun We do know those individuals knew each other," said Wiles. "They had contact within the store and it escalated very quickly." Wiles says Pinckney has a previous offense as a juvenile, and now faces multiple charges as an adult. "Second-degree murder. Shooting in an occupied building and also a possession of firearm by a felon," explained Wiles. whsv.com

Homewood, AL: Man dies after shooting outside Homewood CVS
Homewood Police say this is now a homicide investigation. The man died Saturday night at 11:45 p.m. His identity has not been released yet because officers are working to notify family. When officers arrived at the CVS store on West Valley Avenue shortly after 5:30 p.m. they found a person had been shot. Homewood Fire and Rescue crews rushed the victim to UAB hospital in critical condition. No suspects are in custody. wvtm13.com

Tallahassee, FL: Liquor Store Parking lot shootout leaves 1 dead, 8 wounded
Police are investigating a shooting in Florida's capital city that left one dead and eight wounded after "dozens and dozens" of shots were fired. Tallahassee Police Chief Lawrence Revell says the shootout started late Saturday in the parking lots of a liquor store and restaurant. He says responding police officers chased a suspect into the parking lot of a third business and shot the suspect at least three times before taking him into custody. Two other suspects were also detained. Police had extra patrols out Saturday night because of large crowds in town for Florida A&M University's homecoming and a Florida State home football game. weau.com

Baltimore County, MD: Baltimore County Police investigate fatal shooting in Parkville
Baltimore County homicide detectives are investigating the circumstances surrounding a fatal shooting that occurred early Sunday morning. At 2:00 a.m., County patrol officers were called to an Exonn gas station at the 7300 block of McClean Boulevard, they located Malik Baker, 24, suffering from a single gunshot wound. Baker was taken to an area hospital where he was later pronounced deceased. wmar2news.com

Baltimore, MD: Security Guard suspected of shooting man at gas station
A 26-year-old man is in critical condition after he was shot by a security guard early Sunday morning, according to authorities. Around 3:27 a.m., officers responded to a call for a shooting in the 1800 block of Washington Boulevard, police said. When officers arrived, they found the man suffering from a life-threatening gunshot wound, according to authorities. Medics transported the man to a local hospital where he is listed in critical condition, police said. Officers stood guard by the yellow crime scene tape that surrounded a Royal Farms on Washington Boulevard as homicide detectives and crime lab technicians filtered in and out of the convenience store. Baltimore City Police confirmed to WJZ that a security guard was the suspected shooter, according to authorities. Homicide detectives are leading the investigation into the shooting, police said.  cbsnews.com

Santa Monica, CA: Homeless man shoots out windows of convenience store after getting busted for stealing beer
Two people were arrested in Santa Monica after one of them allegedly shot out the glass door and windows of a convenience store after they were busted by store employees for trying to steal a case of beer. It happened Saturday night around 9:35 p.m. at a 7-Eleven on the 1800 block of Lincoln Boulevard. Santa Monica police officers arrived on scene and found glass from the front door and windows shattered from apparent gunshots, as well as two store employees and several witnesses who were uninjured. The employees told police that two men, both who are believed to be in their 30s who are unhoused in the area, entered the store, grabbed a case of beer and then tried to leave without paying. An employee tried stopping the men, when a struggle began. The employee then pepper sprayed both of the men who then fled the store on foot. One of the men eventually came back, this time armed with a handgun. Details about the shooting are limited, but police confirmed that shots were fired and several windows were shot out. ktla.com


Robberies, Incidents & Thefts

Portland, OR: Man threatened to shoot woman outside Fred Meyer in Hazel Dell
A man is facing an attempted kidnapping charge after authorities said he threatened to shoot an elderly woman outside a Fred Meyer store in Hazel Dell Saturday evening. Just before 6 p.m., the Clark County Sheriff's Office said a woman reported a homeless man had broken into her car and threatened her with a gun, saying he'd shoot her if she didn't drive him. When the woman allegedly told the man, David Ryel, to get out of her car, he reportedly apologized and said he was "homeless and hungry." Ryel then ran away but was found several blocks away where deputies detained him. He was booked and charged with first-degree attempted kidnapping and felony harassment. koin.com

Modesto, CA: Brawl at Family Dollar in Attempted Robbery - Judge Finds Sufficient Evidence for Robbery, Assault with Deadly Weapon Charges to Go to Trial
Following a preliminary examination in Stanislaus County Superior Court last week, Judge Ricardo Córdova found there was sufficient evidence to move forward to trial in a felony robbery and felony assault with a deadly weapon case for John Anthony Alldredge, who allegedly attempted to steal items from a variety store while possessing a pocketknife. The alleged crimes occurred in a Family Dollar store in Modesto at around 8 p.m.. The prosecution called two employees present at the incident to testify in the examination.

The first employee to testify said he noticed the accused and another woman loading two shopping carts with a substantial amount of items, and his coworker soon informed him that a security pole at the store's exit preventing shipping carts from leaving the premises had just been broken, calling the employee to the front of the store. "(Alldredge) also went up front and tried to ram me with the cart through the front door, and I got in the way," said the employee. "I grabbed the cart as he was trying to leave, and he hit me in the back of the head." After the employee had been punched in the head, his coworker then pushed the accused to the ground, and the two of them began wrestling. The woman that was loading the other shopping cart left the scene at this point, heading back to her car in the parking lot.

The coworker soon stood up, and the employee saw the accused grab a knife and start threatening the coworker with it, gesturing it toward him. "(Alldredge) was holding (the knife) out, pointing it at my coworker, moving it towards him," said the employee. The accused fled the scene, and the coworker directly involved in the scuffle grabbed a leftover drink on the ground in the parking lot and threw it at the accused's car.  davisvanguard.org

Tulsa, OK: Burglary suspect falls through ceiling at restaurant
An Oklahoma restaurant was robbed for the second time this year, but this burglar went to great heights to pull it off. On Wednesday, the alleged thief climbed a ladder to get on top of Off The Hook, got inside through the air duct and fell through the ceiling. Surveillance video shows the suspect crashing to the ground. "I was on my way home, and I got a call from Cox. They were telling me three of my sensors were going off," owner Loniesha Tempson said. "So, I immediately knew something was off." Because the restaurant was robbed in July, Tempson says they "beefed up" security. "This time, we were a little prepared," she said. The burglary suspect only got away with electronics, but Tempson said she offers compassion. "If you need some help, need some money, you know we don't mind. You can come ask, pick up trash, or we'll even hire you. Everybody's hiring," Tempson said. kwch.com

Counterfeit Crew Ring Leader Convicted- Facing 20 Yrs.+
DOJ: Spring Hill Man Found Guilty Of Manufacturing And Aiding In Passing Of Counterfeit Bills Throughout North Florida
Derrick Kamran Collins (31, Spring Hill) has been found guilty of manufacturing counterfeit Federal Reserve Notes (FRN), aiding and abetting the passing of counterfeit FRN, and possession of counterfeit FRN. Collins faces up to 20 years in federal prison on each count.

From 2017 to March 2019, Collins acted as the source of supply for counterfeit FRN for various individuals throughout the Middle District of Florida. Collins was part of a scheme to pass the counterfeit FRN in order to defraud businesses. After successfully passing counterfeit FRN at businesses, individuals would pay Collins a portion of the proceeds.

This prosecution was part of a long-term investigation into counterfeit FRN being passed in the areas of New Port Richey and North Florida. To date, Collins is the fourth individual prosecuted in connection with this activity. In February 2020, Charles Alexander Coriaty, III (Tampa) was sentenced to 16 months in federal prison for passing counterfeit FRN supplied by Collins and was ordered to pay restitution to the businesses that he defrauded. In June 2020, Brett Lawrence Rozenburgh (Tampa) was sentenced to 13 months' imprisonment for passing counterfeit FRN supplied by Collins and was ordered to pay restitution to the businesses that he defrauded. In September 2020, Samantha Jade Falcone (Tampa) was sentenced to 2 years' federal supervision for passing counterfeit FRN supplied by Collins and was ordered to pay restitution to the businesses that she defrauded. justice.gov

Violent Armed Robbery Crew Pistal Whipping Uber & Lyft Drivers Convicted
DOJ: Minneapolis Man Pleads Guilty to Violent Carjacking Conspiracy Targeting Uber and Lyft Drivers, Assaulting a Federal Officer
Between September and October 2021, William Charles Saffold, 20, and his co-conspirators engaged in a series of violent carjackings and armed robberies, targeting Uber and Lyft drivers. As part of the scheme, members of the conspiracy lured victim-drivers to particular locations under the guise of picking up or dropping off passengers. To intimidate and force compliance, members of the conspiracy struck, pistol whipped, and threatened to kill the victim-drivers. justice.gov

Hillside, NJ: Woman stabbed at Hillside, NJ liquor store by former friend, cops say

Cleveland, OH: DOJ: Cleveland Man Charged with 10 Armed Robberies in Cleveland and Shaker Heights

Tulsa, OK: Police arrest father and son after AT&T store burglary

Lawrence County, OH: Woman arrested after gas station robbery, had 3-year-old child in get-away van



Beauty - Upland, Ca - Robbery
C-Store - Chesterfield County, VA - Armed Robbery
C-Store - Santa Monica, CA - Armed Robbery / Shooting
C-Store - New York, NY - Armed Robbery
Cellphone - Tulsa, OK - Burglary
Clothing - Atmore, AL - Robbery
Dollar - Tulare County, CA - Armed Robbery
Gas Station - Lawrence County, OH - Robbery
Grocery - Natchez, MS - Armed Robbery
Grocery - Natchez, MS - Robbery
Guns - Fenton, MO - Burglary
Handbags - Miami, FL - Robbery
Jewelry - Sioux City, IA - Armed Robbery
Jewelry - Orlando, FL - Burglary
Jewelry - Citrus Heights, CA - Robbery
Jewelry - Lynnwood, WA - Robbery
Jewelry - Valdosta, GA - Robbery
Jewelry - Miami , FL - Robbery
Jewelry - Auburn, WA - Robbery
Jewelry - Puyallup, WA - Robbery
Jewelry - Cary, NC - Robbery
Jewelry - ST Petersburg, FL - Armed Robbery
Jewelry - Charlotte, NC - Armed Robbery
Marijuana - Olympia, WA - Burglary
Restaurant - Oklahoma City - Burglary


Daily Totals:
• 20 robberies
• 5 burglaries
• 1 shooting
• 0 killed

Click to enlarge map



None to report.

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District Loss Prevention Manager
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We at Urban Outfitters Inc, (Urban Outfitters, Anthropologie, Free People, FP Movement, Terrain, Menu /Venues, NUULY) are seeking a candidate in a fast-paced retail environment to fill our open position for District Loss Prevention Manager / NYC. This position entails overseeing stores in Manhattan as well as management of the city's LP Agent -Guard Team. This person must have excellent people skills, the ability to effectively manage a LP team while simultaneously providing flawless LP support to our store team members. We offer an excellent benefits package, excellent starting salary and a potential bonus based on shrink results. Please apply with us online.

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Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.

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Loyalty is one of the most precious values there is and a loyal team that's unified in its goals and objectives, even in defeat, is strong and supportive. Loyal teams can make the largest tasks seem effortless and they create a sense of ownership of family that inspires individual performance and comforts individual failure. Earned slowly and grown daily, loyalty is a commodity no leader can be without because it fuels success, unifies purpose, and gives birth to exceptional performance. Without loyalty, teams splinter and lose focus on the true objectives. It's rare to build a truly loyal team and it's incredibly difficult to keep them together long term with private agendas always pressuring the balance. And yes, even loyal teams require balancing because at the end of the day it's always about personal agendas. Professional sports teams are constantly looking for that balance and the right players to fit as a team and the same holds true in business. With the right team, anything is possible and conversely one team member can destroy the entire balance. So being a team player is important even when you decide not to be.

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