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November 7-10

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November 15-17

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January 15-17

October 2-4, 2023

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CONTROLTEK Announces Exciting Organizational Changes

CONTROLTEK Chief Strategy Officer Tom Meehan Promoted to President

Bridgewater, N.J. (October 27, 2022) CONTROLTEK, a global leader in asset protection, tracking and visibility solutions, is pleased to announce that current chief strategy officer and chief information security officer Tom Meehan, CFI has been elevated to the role of president.

In his new role, Meehan will continue to guide the company's strategy while being charged with leading CONTROLTEK's core business sectors – Tamper-Evident Packaging, EAS, and RFID. He will also be responsible for overseeing the day-to-day operations of the business, sales, and customer growth and retention.

Read full press release here

CONTROLTEK Names Brian Gross Chief Operating Officer

BRIDGEWATER, N.J., (October 27, 2022)CONTROLTEK, a global leader in asset protection, tracking and visibility solutions, announced that current vice president of finance Brian Gross has been elevated to the role of chief operating officer. In his role, Gross will be responsible for leading the finance, client solutions delivery, customer support and operations departments and contribute to the company's overall strategy.

"It is very exciting for CONTROLTEK to see our business grow exponentially and to be able to promote talent from within, said Tom Meehan, CFI. "I am excited to be working with Brian Gross and I am confident that his proven leadership will play a key role in translating our company's overall strategy into actionable processes for growth."

Read full press release here

Chris Marquez named Organized Retail Crime Investigations Manager for Ulta Beauty

Prior to joining Ulta Beauty, Chris worked at JPMorgan Chase conducting financial crime investigations. Earlier in his career, Chris worked in law enforcement as a Montgomery County Police Officer for over five years where he became a Maryland State Certified Field Training Officer. Chris also worked for Target where he was in various Asset Protection roles gaining both Retail and Supply Chain AP experience. Congratulations, Chris!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position








Get vital AI, privacy updates at CLEAR conference

Retailers rapidly deploying face matching software to prevent deadly violence, ORC loss

The Coalition of Law Enforcement & Retail conference is almost here with the very latest face matching AI updates! Join us in Orlando and learn how retailers are rapidly deploying face matching software to address deadly in-store violence and crippling ORC losses.

Don't miss the dynamic session "Face Matching in Action: Understanding the Technology, Legalities, and Privacy Concerns" November 8 at 4 p.m. It's presented by facial recognition expert NYPD Sgt. Edwin Coello (ret), FaceFirst's director of data, governance, and public safety. Stop by the FaceFirst booth to get one-on-one answers to your questions. CLEAR is a training conference for law enforcement professionals, retailers, and industry professionals.

Recall: Many retailers initially resisted CCTV systems, citing "Big Brother" concerns. Bold retailers followed the lead of banks and added cameras. Eventually, customers perceived stores with cameras as safer. Now retail security cameras are ubiquitous, and only about one percent of all recordings are ever reviewed.

Modern face matching technology transforms security cameras from passive, reactive tools to proactive, real-time violence prevention tools. Face matching software provides advance warning of threats and immediate event notifications. Retailers receive instant notifications when known threats enter—a vital situational awareness advantage when seconds matter.

Retailers using facial recognition software have matched active-shooter threats, disgruntled ex-employees, violent ex-spouses, members of ORC syndicates, murder suspects, arsonists, and sex offenders. They have also helped find missing Amber Alert children, missing elderly citizens, and human trafficking victims.

If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and ethical—learn more today at facefirst.com.


The U.S. Crime Surge
The Retail Impact

Retail Crime Legislation Gains Momentum in D.C.
NRF's National 'Fight Retail Crime Day' - By the Numbers

NRF's National Fight Retail Crime Day was an outstanding success!

Here are the numbers:

Our grassroots network sent almost 800 letters to 215 members of Congress in just one day.
We recognized nearly 100 lawmakers who have already signed on to support the 2 pieces of legislation.
Over 20 lawmakers shared their commitment on their social media channels.

It's never too late to get involved. Help us keep up the momentum by clicking here.

NRF's priorities include:

INFORM Consumers Act (S.936/H.R. 5502): Requires online marketplaces to verify the identity of high-volume third-party sellers to help curb the sale of stolen and counterfeit merchandise. NRF supports inclusion of the INFORM Act in the pending Senate National Defense Authorization Act (NDAA) manager's amendment.

Combatting Organized Retail Crime Act (S.5046/H.R. 9177): Establishes a new Organized Retail Crime Coordination Center that will help federal, state and local law enforcements agencies better coordinate to effectively combat criminal activities. Recently introduced in both chambers of Congress, NRF is advocating for additional cosponsors.

We invite you to share this information widely with your colleagues and networks. Every voice counts.

Workplaces Becoming Hotbeds of Violence
18,000 Workplace Fatalities Since 1992 - 500+ Mass Shootings So Far in 2022

Taking Steps to Prevent Workplace Violence

Employers need to be wary of new laws and regulations that limit what they can do.

In both fact and perception, the United States has become a much more dangerous place to live and work than it was just a handful of years ago. The danger extends beyond the street to the workplace as well, and how to protect your workforce is a question almost all employers have to ask themselves in the current environment.

From 1992-2019, workplace violence has killed almost 18,000 people, according to a recent study conducted by NIOSH, the Bureau of Justice Statistics and the Bureau of Labor Statistics (which includes incidents that occurred outside the workplace but stemmed from work-related issues.)

While this is not a new problem, the current situation does represent a renewed challenge to employers because it has arisen following the widespread deterioration of mental and emotional health because of the COVID-19 lockdowns, and now heightened emotions erupting over political differences.

As of mid-September, there had been 508 mass shootings in the United States this year, resulting in 545 fatalities and 2,089 wounded. Murder rates in a number of cities have hit record levels, as have the incidents of assault and injuries resulting from street violence. It is not surprising that the soaring rise in the crime rate has risen to the level of a top public concern and campaign issue.

Many of these shootings involved workplace violence, observes attorney Paige S. Newman of the Akerman law firm. She says the rise in workplace violence, and violence in general, should prompt employers to consider what they can and should do to protect their employees, customers and business. "It is especially important to do so now, as more and more employers are requiring their employees to return to work in person following the pandemic," Newman stresses.

Given the high visibility of mass shootings over the past year, it is important to make sure that employees know what to do if such a situation arises in the workplace. Employees should be trained on how to respond to events involving violence, including the locations of emergency exits, how to lead others off the premises in emergency situations, and how to report any suspicious behavior. ehstoday.com

Pennsylvania & Washington Have Highest Per Capita Rate of Retail Theft
Lawmaker Highlights Spike in Retail Crime in Washington as Concern, Calls on Legislature to Address Issue

The state government needs to take action on retail crime, State Sen. Mark Schoesler, R-Ritzville, argued in a news release this week.

"While we've seen a spike in many areas of crime, retail theft and other retail crimes are especially a problem," Schoesler said. "Retail crimes hurt not only stores and shops, but also consumers because these crimes force retailers to raise prices. The Legislature, the governor and the attorney general need to take action to greatly reduce retail crime in Washington."

The value of items stolen from stores more than doubled in Washington state from 2019 to 2020 and the Washington Retail Association estimates organized crime groups stole $2.7 billion from retailers in 2021.

Washington also has the second highest per capita rate of retail theft of any state in the country after Pennsylvania. Last year, 23,323 cases of shoplifting were reported in Washington state in 2021. Seattle also ranked eighth among large cities for retail crime in 2021.

Schoesler says retailers have seen an increase of theft and fraud on their property as organized retail theft rings have become more "brazen, violent and sophisticated in targeting stores." He believes these organized crime groups are putting customers and store employees in danger and are involved in other crimes such as human trafficking, money laundering and narcotics.

Schoesler sits on the Senate Labor, Commerce and Tribal Affairs Committee, which held a work session on retail crime last week. According to Schoesler, the work session is a sign organized retail crime has come on the Legislature's radar, but added the issue still needs to be made a high priority for when the legislative session starts in January. chronline.com

SF's New Tough-on-Crime DA Meets with Walgreens & Westfield Mall
After losing opioid lawsuit, Walgreens pushes San Francisco to address crime
Walgreens has thousands of stores across the country, yet in San Francisco the massive Illinois-based pharmacy store chain has become a symbol of The City's social strife.

As Walgreens unsuccessfully defended itself from The City's accusations that it played a key role in creating the opioid crisis roiling San Francisco, it has simultaneously pushed city officials to address the increase in crime in its stores.

New San Francisco District Attorney Brooke Jenkins has taken meetings with executives from Walgreens and the operators of Westfield Mall, who are pushing her office to rein in retail crime, in recent weeks. The District Attorney's Office says the meetings are a reflection of her commitment "to addressing crime and retail theft."

"She specifically met with Walgreens and Westfield about how their on-site security staff and store employees can coordinate with the District Attorney's Office and San Francisco Police to address organized retail theft rings and retail theft broadly," DA spokesperson Randy Quezada wrote in an email.

"Organized retail crime continues to be a challenge facing retailers across San Francisco. Part of our efforts to combat it includes regular conversations on topics of mutual interest with members of the San Francisco Police Department, the office of the Mayor, Supervisors, and the District Attorney," Kris Lathan, a company spokesperson, wrote in an email to The Examiner.

Police reports of shoplifting in San Francisco have increased sharply this year, according to San Francisco Police Department data. Across the four different levels of shoplifting recorded in police data, there were 2,346 reports made this year through Sept. 30. That's a 35.6% increase over 2021. themoorecountynews.com
NYC Grand Larcenies Up 40% from 2021
Robberies & Burglaries are Up 33% & 30%, Respectively

NYC Safety Tracker: New online tool tracks crime in your neighborhood
Eyewitness News has created an exclusive new tool that you can use to track which crimes are happening in your neighborhood on a weekly basis. It's called the Neighborhood Safety Tracker.

There's a drop down menu on the website that will tell you how many homicides, burglaries, assaults, auto thefts, grand larcenies, sexual assaults and robberies are happening.

Grand larcenies so far this year are trending up 39.9% compared to the same time period in 2021. However, the larceny rate over the last 12 months is up when compared to the annual average over the last three years. The city is averaging 1016 larcenies a week over the last 12 months. In 2019, that number was 832 a week.

Robberies so far this year are trending up 33.3% compared to the same time period in 2021. However, the robbery rate over the last 12 months is up when compared to the annual average over the last three years, and the frequency of robberies remains higher than it was before the pandemic. The city is averaging 334 robberies a week over the last 12 months. In 2019, that number was 257 a week.

Burglaries so far this year are trending up 29.9% compared to the same time period in 2021. However, the burglary rate over the last 12 months is up when compared to the annual average over the last three years. The city is averaging 303 burglaries a week over the last 12 months. In 2019, that number was 207 a week.

Homicides so far this year are trending down 14.3% compared to the same time period in 2021. However, the murder rate over the last 12 months is about the same when compared to the annual average over the last three years, and the frequency of killings remains higher than it was before the pandemic. The city is averaging 8 homicides a week over the last 12 months. In 2019, that number was 6 a week.  abc7ny.com

UK's Retail Crime Surge Continues
Retail crime expected to worsen in coming months
Retail crime levels are expected to significantly worsen in the coming months as the cost-of-living crisis continues to impact households in the Humberside Police force area. According to figures issued by the force the rate of these types of crime increased after shops re-opened after the pandemic. Now, they are expected to rise again as the festive season approaches.

This comes as Humberside Police launches it's new initiative to fight retail crime and keep shop workers safe.

Superintendent Paul French said: "As we now approach the sort of challenges associated with cost of living, it's absolutely essential that we work, side by side with our businesses and retailers collectively to reduce risk of these type of offenses.

"But also, to hold to account those responsible, while providing a range of support to address underlying root causes that might be contributing to those crimes taking place."  gi-media.co.uk

San Francisco Crime Out of Control
Intruder breaks into Nancy Pelosi's home, attacks husband Paul with hammer

Bellevue police continue crackdown on retail theft

Gun reform on the ballot in OR after string of devastating mass shootings


COVID Update

636.8M Vaccinations Given

US: 99.2M Cases - 1M Dead - 96.7M Recovered
Worldwide: 634.7M Cases - 6.5M Dead - 613.7M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 812

COVID Cases, Hospitalizations & Deaths Remain Low

U.S. Retail, Tech & Logistics Companies Cut Ties with China After COVID
American companies increasingly look outside of China after Covid disruptions

Nearly twice as many U.S. companies cut their investment in China this year versus last year, the American Chamber of Commerce in Shanghai found in its latest survey.

Nearly twice as many U.S. companies cut their investment in China this year versus last year, the American Chamber of Commerce in Shanghai found in its latest survey, released Friday. For 2022, 19% of respondents said they were cutting investment in China, up from 10% in 2021, the report said.

The top reasons for doing so were Covid-related shutdowns, travel restrictions and supply chain disruptions, survey respondents said. "Confidence has been shaken," the American Chamber of Commerce in Shanghai said.

The metropolis of Shanghai suffered one of the harshest lockdowns in China earlier this year, dragging down the national economy in the second quarter with barely any growth. A bounce of 3.9% in the third quarter brought year-to-date GDP growth to 3% — well below the official target of around 5.5%.

One-third of respondents redirected planned China investments to other destinations in the past year, the survey found. That's nearly twice the number last year, the report said, noting Southeast Asia was the most popular destination, followed by the U.S. Southeast Asia attracted the majority of redirected investment, especially in tech, logistics and retail, the survey found. cnbc.com

COVID Triggered Reduced Hours
Restaurant operating hours are still shorter compared to 2019, report finds

Restaurants have trimmed their weekly operating hours by 7.5%, or 6.4 hours, compared with pre-pandemic schedules

It's not just your imagination. Restaurants aren't open as long as they used to be. Eateries have trimmed their weekly operating hours by 7.5%, or 6.4 hours, compared with pre-pandemic schedules, according to a new report from Datassential.

The food analytics firm found that 59% of the more than 763,000 U.S. restaurants are operating on shorter schedules in October than they were in 2019. Every state except Alaska saw a decrease in restaurants' average weekly operating hours.

Restaurants are still struggling to find enough workers to staff their locations, and cutting hours is one way they're addressing that challenge. The slow return to the office means weaker demand in business centers. And areas that closed down aggressively during the pandemic are still bouncing back. cnbc.com

Long COVID & Remote Work's Impact on the Workforce
How much is long COVID reducing labor force participation? Not much (so far)
There is growing evidence that some people infected with the COVID-19 virus experience long-run health problems known as long COVID, potentially leading them to drop out of the labor force. At the same time, the advent of remote work might have increased the participation of people with disabilities.

Although labor force participation and hours of work for people with disabilities have both increased since the start of the pandemic, the most likely explanation is a composition effect among people who report a disability to the CPS: People with long COVID are more likely to work and work more hours than people who would have been disabled absent the pandemic.

However, our evidence suggests that remote work might have had some small positive effect on the participation of 45- to 64-year-olds with disabilities, increasing the labor force by up to 121,000 workers. brookings.edu

Just 8.5% Have Gotten New Booster
It's a Bad Time to Be a Booster Slacker
Americans aren't getting the new bivalent COVID shot. What does that mean for the looming winter wave?
Since the new booster became available in early September, fewer than 20 million Americans have gotten the shot, according to the CDC—just 8.5 percent of those who are eligible. The White House COVID-19 response coordinator, Ashish Jha, said at a press conference earlier this month that he expects booster uptake to increase in October as the temperatures drop and people start taking winter diseases more seriously. theatlantic.com

A new day in retail pharmacy: The evolving role of the pharmacist

China locks down part of Wuhan, nearly three years after first Covid case emerged



35,000-Foot View of Potential Kroger-Albertsons Merger
Kroger-Albertsons merger: Looking at the numbers

Some stats that quantify the mega-merger's potential impact

The Kroger-Albertsons merger deal would combine the first- and second-largest U.S. supermarket operators into one, mammoth grocery retailer. As regulators get under way with the review process, industry observers are sizing up the potential market impact.

Together, The Kroger Co. and Albertsons Cos. would form a national company with 4,996 stores, 66 distribution centers, 52 manufacturing plants, 2,015 fuel centers and more than 710,000 associates across 48 states and the District of Columbia. The merged entity also would be the fifth-largest retail pharmacy operator by locations, with 3,972 pharmacies.

Boise, Idaho-based Albertsons Cos. operates food and drug stores in 34 states and the District of Columbia. Based on fiscal 2021 data, Kroger and Albertsons combined generated about $210 billion in revenue, $3.3 billion in net earnings and $11.6 billion of adjusted EBITDA.

Market share view

Consumer data specialist Numerator said Thursday that, by acquiring Albertsons, Kroger would reach two in three U.S. shoppers. Currently, Kroger captures nearly 65 million shoppers, yet post-acquisition its shopper base would jump by more than 21 million households.

The combination also would give Kroger a more national presence, since Albertsons has a heavy presence in the West (12.5% CPG market share through September), the Mountain region (10.4% share) and New England (7% share), according to Numerator data. In any event, Kroger-Albertsons would become the second-largest grocery retailer behind Walmart. supermarketnews.com
Retail's Self-Checkout Explosion
Zebra Technologies Report: Nearly half of retailers are converting cash registers to self-checkouts
Indicating a shift away from cashiers, a Zebra Technologies survey of 4,200 international respondents found that 82% of retail decision-makers are planning to invest more in technology over the next three years. Almost half (45%) said they are converting more cash register space to self-checkout space, and 43% are clearing space for contactless checkout kiosks.

According to the report, less than half of shoppers use self-checkouts. Nearly two-thirds (64%) of shoppers said they prefer contactless payment options and the ability to check out anywhere in the store. Eighty-three percent of retail employees said self-checkout kiosks allow them to do higher-priority tasks and better serve customers.

Retailers have increasingly adopted self-checkout technology in recent years, but implementing these tools properly is critical. Zebra Technologies, which itself sells retail technologies like mobile computers, noted that self-checkout and mobile checkout options provide customers with speed and convenience and enable store associates to help other customers on the sales floor.

The Zebra Technologies survey suggests that retailers are leaning into self-checkout stations. A June RBR report estimated that shipments from self-checkout technology providers will grow to more than 300,000 by 2027. retaildive.com

AI Cashlierless Checkout: The Future of C-Stores?
Convenience-store retailer Choice Market debuts AI-powered store
Choice Market has unveiled a new format. The Denver-based retailer has opened a location in its new, small-sized (less than 2,000 sq. ft.) "mini-mart" format at The University of Colorado Anschutz Medical Campus in Denver. Open round the clock, 365 days per year, the new Choice leverages artificial intelligence and vision systems to checkout customers without a cashier.

Similar to Choice's other three locations, the shopping experience at the new store is powered by "Choice Now," a frictionless shopping technology that allows customers to enter their payment information on the Choice app, select their purchases and just walk out. As its first mini-mart, however, the Anschutz store is the first Choice to operate without a cashier be open 24 hours a day.

AI-powered ceiling cameras determine what customers have purchased and automatically send an e-receipt to their phone. The app also provides access to the Choice Rewards Program. The company plans to include the technology in all future stores. Two more Denver locations are opening soon, with expansion beyond Denver planned for 2023. chainstoreage.com
Retailers & Other Businesses Urge Biden to Help Avert Rail Shutdown
300 business groups call on Biden to intervene in rail unions contract vote
Three hundred business groups are calling on President Joe Biden to intervene in the ratification of the national tentative agreement he helped broker last month between rail unions and US freight railroads.

In a letter sent to the president Thursday, retail, agricultural, manufacturing, and trucking associations jointly asked the president to ensure that the tentative agreement is ratified. The groups include American Trucking Associations, the American Farm Bureau Federation, American Fuel & Petrochemical Manufacturers, and the National Retail Federation.

"It is paramount that these contracts now be ratified, as a rail shutdown would have a significant impact on the US economy and lead to further inflationary pressure," the letter states.

The groups believe the President's intervention could push the unions to vote for ratification, just as he emphasized the need to come to an agreement last month to avoid a nationwide US freight rail strike that would have brought the US supply chain and economy to a grinding halt. cnn.com

N.Y.C. Job Seekers Can No Longer Be Kept in the Dark
A new city law going into effect on Tuesday will require companies with at least four employees to post salary ranges for openings, even if the jobs involve remote or hybrid work.

From 'labor hoarding' to layoffs: Get ready for a brutal U-turn in the job market

The Backroom Podcast: Retail bankruptcies are poised for a comeback

Forrester: Five retail predictions for 2023

In Case You Missed it

Returnless Refunds: 4 Risks & How to Mitigate Them

By: Michele Marvin, Vice President of Marketing, Appriss Retail

Download Order Claims: A Growing Source of Ecommerce Fraud.


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As retail makes its comeback, it is more important than ever to conserve resources. This is especially important for reducing unnecessary and unexpected spending. Finding ways to reduce costs can be challenging, especially if your team has done a good job of doing more with less. We recommend looking to your foundational LP/AP programs to see if there are opportunities for tighter cost controls - like your key control program.

Locks and keys should be doing more to support the profitability of your organization. Swapping out basic brass locks and keys for a managed Key Control Program can make a big difference, even if you are already using interchangeable cores.

InstaKey clients that convert to an InstaKey Key Control Program save around 80% on rekeys. How?

  • Restricted, serialized keys (keys that cannot be duplicated) put tighter controls on key holder compliance. When keys cannot be duplicated, you can always know what keys are in circulation and who has them.

  • When keys go missing, our user-rekeyable key cores can be rekeyed (without locksmith service) up to nine times before a core needs to be replaced.

  • Cloud-based key tracking software enables retailers to streamline key system record keeping and gain better control of when rekeys happen and monitor associated costs.

  • When you partner with InstaKey, you get a dedicated team of Key Control experts as an extension of your in-house team. We support your Key Control Program to provide materials and best practices to keep a tight control on keyed security and costs.

Are you wasting precious dollars on unnecessary or unexpected locksmith callouts? Do you know how much you are spending? Schedule time to discuss your key control needs and find out if you can reduce spending on Key Control.






October is Cybersecurity Awareness Month

Weekly Topic: Ransomware

Ransomware's Impact on Emergency Communications

Emergency communications operations are crucial to public health and safety; interruptions in service could result in loss of life. Because of the urgent nature of their operations, emergency communications centers (ECC) are high-value targets for cyber threat actors.

Since ransomware payments do not ensure data will be decrypted or that systems or data will no longer be compromised, federal law enforcement does not recommend paying ransom. In addition, the United States Department of the Treasury warns these payments run the risk of violating Office of Foreign Assets Control sanctions. Therefore, prevention is key.

Learn more about ransomware here

Cybercriminals Actively Targeting Supply Chains
Why Cybersecurity Has Never Been More Important for the Supply Chain Sector
Many factors have come together to increase the likelihood of a cyberattack on your supply chain. As the number of attack vectors has risen dramatically, cyber criminals, belligerent governments, and other threat actors have been targeting supply chains more actively. These cyber threats are becoming more severe when supply chains are already in crisis — a May 2022 report published by Accenture found that supply chain disruptions have led to a loss of €112 billion (0.9 percent of GDP) in the eurozone alone.

Worse, the sweeping digital transformation that's giving the supply chain sector the tools to deal better with a disruptive norm is providing cybercriminals with ever-increasing opportunities to infiltrate companies. This is why supply chain cybersecurity platforms have to keep up with evolving cyberthreats and ensure that all attack vectors are covered at all times. There's no better resource for building this type of resilience than a cyber-aware workforce, including every employee.

Cybersecurity is necessary for supply chain resilience

According to a McKinsey survey of supply chain executives, 93 percent say they're taking steps to make their supply chains more resilient. And yet, Gartner reports that just 21 percent of supply chain leaders believe their networks are "highly resilient."

Companies can improve this status quo by ensuring that every link of the supply chain is protected from cyber threats, which means implementing a comprehensive cybersecurity awareness solution across the company — and working with partners to do the same.

Supply chains face more cyber risks than ever

A recent report from NCC Group found that supply chain cyberattacks increased by 51 percent between July and December 2021, while less than a third of cybersecurity decision-makers said they were "very confident" that they could respond to one of these attacks quickly and effectively. Respondents said they were planning to increase their cybersecurity budgets by an average of 10 percent in 2022.   supplychainbrain.com

Ransomware Attacks Dropped 31%
Ransomware down this year – but there's a catch

2021 was such a banner year for extortionists, 2022 is gonna look rosy in comparison

The number of ransomware attacks worldwide dropped 31 percent year-over-year during the first nine of months 2022, at least as far as SonicWall has observed. But don't get too excited.

While that may sound like great news, there's a catch. According to SonicWall CEO Robert VanKirk, the decline follows a record-setting spike in 2021. Without that outlier, the ransomware rate this year shows a steady increase over 2017 through 2020. In fact, the nine-month total of 338.4 million ransomware attempts this year is more than the full-year totals in every year except 2021.
"Ransomware attacks have been trending up for five-plus years, and this year is continuing that trend, except as compared to the uniquely high spikes we saw in 2021," VanKirk said in an email interview with The Register.

The latest figures highlight what SonicWall is calling an "unstable cyberthreat landscape" of expanding attack surfaces, shifting battlefronts, growing numbers of threats, and the tense geopolitical environment that is feeding all of it.

He also pointed to significant jumps in cryptojacking (up 35 percent) and Internet of Things (IoT) attacks (92 percent).

Much of the focus in cyber security is on ransomware, which in recent years has branched out to include ransomware-as-a-service (RaaS) and increasingly data extortion. It also has the attention of enterprise executives. About 91 percent of the customers SonicWall surveyed said they are most concerned about ransomware.

It makes sense. Cisco's Talos threat intelligence group today published third-quarter numbers that showed ransomware and pre-ransomware engagements were the top threats, accounting for about 40 percent of a list that included business email compromise (BEC), phishing, and commodity malware.

In Case You Missed It: Retail Cybersecurity Strategies from Interface Systems
Interface Systems Shares Best Practices with Retailers for Cybersecurity Month

Company highlights prevention strategies for securing POS, cloud-based applications, and mitigating loyalty program fraud

St. Louis, MO (October 4, 2022) - As retailers integrate their digital and physical shopping experiences to future-proof their business models, it's never been more important to be aware of the cybersecurity vulnerabilities that can be created by digital transformation. As cybersecurity awareness month becomes a focus of discussion in October, Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares best practices on how to prevent retail cyber-attacks and mitigate fraud.

Retail chains face a variety of security challenges, from connected POS (Point of sale) systems and devices to online ordering and delivery applications. Retailers' data lakes, which combine their customers' data with credit card information, make them particularly attractive targets for cybercriminals. The consequences of security lapses go beyond legal issues and often result in significant financial loss as customers lose confidence in the brand.

Read more strategies from Interface Systems here

7 Hidden Social Media Cyber-Risks for Enterprises
Leaning on social media to amplify your company's brand? Here's a look at the emerging cybersecurity risks that can arise from TikTok, LinkedIn, Twitter, and other platforms.

Elon Musk closes Twitter deal and fires top executives

CISA announces cybersecurity performance goals for critical infrastructure







Amazon CEO Accused of Violating Workers' Rights
Regulators allege Amazon CEO Andy Jassy's remarks violated labor law

The NLRB has repeatedly found Amazon to have violated workers' rights this year during a handful of union campaigns

The National Labor Relations Board filed a complaint on Wednesday alleging that Amazon CEO Andy Jassy violated labor law in two interviews he gave this year where he discussed his stance on unions at the e-commerce giant.

Jassy's comments were made after workers in Staten Island voted to organize in April with the Amazon Labor Union, the first warehouse of the e-commerce giant to do so. This year, the NLRB has repeatedly found Amazon to have violated workers' rights during a handful of unionization campaigns.

The Amazon Labor Union praised the NLRB's decision to file a complaint.

"These plutocrats will no longer threaten workers in interviews with the media," said attorney Seth Goldstein, who filed the charge on behalf of the Amazon Labor Union. "They're being held accountable."

Kelly Nantel, a spokesperson for Amazon, said that the allegations were without merit and that Jassy's comments are protected by the National Labor Relations Act and decades of NLRB precedent.

"The comments lawfully explain Amazon's views on unionization and the way it could affect the ability of our employees to deal directly with their managers, and they began with a clear recognition of our employees' right to organize and in no way contained threats of reprisal," Nantel said.

Amazon has repeatedly defended its actions and has said that it believes a direct relationship with employees is better for workers. washingtonpost.com

'Tis the Season for Online Shopping Fraud
Survey: Consumers' online fraud concerns rise this holiday season
More than half (54%) of consumers are concerned with being victimized by fraud this holiday season—a 17% increase from last year, according to TransUnion's 2022 Consumer Holiday Shopping Report. In addition, consumer fears of fraud have intensified, with one-third saying they are more concerned than last year, compared to only one in four consumers who felt that way in 2021.

With fraud concerns heightening, 60% of consumers said they have a positive view of additional identity verification measures at checkout with online retailers — up 20% since last year. Conversely, when consumers were asked for the top reasons they would abandon their online cart, compared to 2021, 72% more selected "fraud concerns" while 40% more selected "not enough security on the site." Twenty-six percent said shipping costs.

When asked to rate the importance of certain elements of shopping on a mobile device, the highest-rated feature was two-factor authentication (e.g. receiving a one-time security code via text), with 80% of consumers indicating it was moderately or very important. chainstoreage.com

Woman killed in crash with Amazon delivery van in Orange County

Shopify is about 10% of total U.S. e-commerce capital







Auburn, WA: Washington couple brought children along to allegedly steal $15K of beauty products
A husband and wife allegedly stole beauty products worth more than $15,000 from a Marysville, Washington, store with their two children, police say. According to a news release from the Marysville Police Department, on Oct. 20, a husband and wife entered an Ulta store with their two children. The couple allegedly stole about 400 beauty products that were worth about $15,500. MPD said the couple and their children fled the store and the area in their white Toyota minivan. According to KIRO, an employee called the Lynnwood, Washington, Ulta store to warn employees that the couple was possibly heading their way next. Roughly 90 minutes later, the same couple walked into the Lynnwood Ulta. The employees called the police and asked the couple to leave. According to MPD, the Lynnwood Police Department was able to find the suspect's vehicle quickly. Officers took them into custody for first-degree theft. A search of the van was done and officers recovered a large number of beauty products as well as $2,200 in cash, according to KIRO. Ulta loss prevention officials told MPD detectives that this couple had stolen about $22,000 of items in nine Ulta stores in multiple states. fox13memphis.com

Gig Harbor, WA: Police Blotter: $18K in merchandise taken during burglary
Three people made off with more than $18,500 worth of merchandise after a burglary at a store on Hunt Street early on the morning of Oct. 22. Store surveillance footage showed three suspects using a "grinder of sorts to cut the lock" on an exterior door, according to a Gig Harbor Police report. Footage shows the suspects running through the store, dumping merchandise into two utility carts, which they had earlier cut free from a security device outside. Police responded when an audible burglary alarm sounded. Stolen merchandise included tools, sunglasses, clothing, pet beds, pet food, garden tools and Yeti-brand products. gigharbornow.org

Portland, OR: We witnessed shoplifting at Nike, Home Depot and Target, and nobody stopped it
It's 3:55 on a Thursday afternoon in the Mall 205 parking lot. I'm watching through the front windshield of our white Ford Explorer as unsuspecting shoppers zip in and out of the Target store and nearby Home Depot. The shopping mall, located near Interstate 205 in Southeast Portland, attracts a mix of construction workers, everyday shoppers and homeless people from nearby encampments.

I'm on the lookout. I want to find out how easy it is for shoplifters to steal in Portland and then see what happens to all that stolen merchandise. Police, prosecutors, retailers, private security and neighbors complain shoplifting or organized retail crime is a citywide epidemic — largely fueled by drug addiction. Criminals are literally stealing merchandise off store shelves and walking out the front door with little or no fear of being arrested or prosecuted.

"It is at a crisis level," explained Jeremy Girard of the Oregon Retail Crime Association. Girard estimates some of the hardest hit stores in the Portland-area are losing between $1 million to $5 million annually to theft. Retailers across the city have been forced to hire private security guards, lock down valuable items, change store layout, reduce hours or simply close their doors.

The Nike Community Store in Northeast Portland was closed intermittently throughout September and October reportedly because of widespread theft. Nike wouldn't share details. "Stores are not going to be able to sustain for the long haul if organized retail crime continues to get worse," warned Girard.  kgw.com

Davenport, IA: Police allege suspect was part of QC 'smash-and-grab' incidents
A Plantation, Fla., woman faces multiple felony charges after Davenport Police allege she is connected to "smash-and-grab" vehicle burglaries and "Felony Lane" crimes throughout the Quad Cities area. Janice Cabano faces these felony charges, according to court records: First-degree theft, Four counts of forgery, Four counts of identity theft over $1,500 and under $10,000. On March 25 and 26, Cabano passed, or attempted to pass, numerous forged stolen checks using stolen identification and stolen bank cards at different Scott County banks in Bettendorf, Davenport, Eldridge, and LeClaire, totaling over $17,000 in losses, arrest affidavits say. "She also hit banks in Dewitt and Clinton, Iowa on those days," according to affidavits. All of the aforementioned stolen items had previously been stolen during numerous Felony Lane Gang-style smash-and-grab vehicle burglaries in Bettendorf, Davenport, and Eldridge. ourquadcities.com

Port Chester, NY: Man Stole $5K In Electronics From Target, Then Returned For More
Police say returning to the scene of the crime was a theft suspect's undoing. On Wednesday, around 3 p.m., the Port Chester Police Department was contacted by Target store security reporting that they recognized a man who had previously stolen over $5000 in electronics. Store security told police they watched the man attempting to again remove electronic equipment from a display. But, he soon realized that store security was watching him. As the man attempted to leave the store, two PCPD officers stopped him to investigate, but he began to fight and break away from them, according to police. After a foot chase, they eventually lost sight of him. With the help of the Rye Police Department, a perimeter was set up and police searched the woods behind the Target store. K9 Mac arrived on the scene and was about to start searching, when officers spotted the suspect hiding in heavy brush nearby. The 31-year-old NYC man was charged with third degree grand larceny and resisting arrest. Police also found out that he is already wanted by the NYPD for a robbery where a firearm was used in committing a crime. He is currently awaiting arraignment. patch.com

Navasota, TX: Police Arrest 4 after Baby Formula stolen from Grocery store
The Navasota Police Department says around 3:30 p.m. Wednesday, officers were dispatched to a business in the 300 block of North LaSalle Street for a report of a theft. The suspects were reported to have stolen several tubs of baby formula and left the property. Officers searched the area and located the suspects' vehicle traveling on Highway 6. Police stopped the vehicle on Highway 6 near FM 159. The vehicle was occupied by 19-year-old Stefan Mihalache and 39-year-old Domnica Tomescu, both of Houston, along with three juveniles. Police say one of the juveniles was found concealing 27 tubs of baby formula under her clothing in an altered pouch. After reviewing video footage, they found that four of the suspects participated in the theft. Police searched the vehicle and seized several more tubs of baby formula that they say were taken during a different theft. kwhi.com

Southaven, MS: Two wanted for scamming over $1K in gift cards from Family Dollar
Two women are on the run after they scammed a Southaven store out of more than $1,000 worth of gift cards, according to the Southaven Police Department. Southaven Police said the women walked into a Family Dollar on Highway 51 around 7:30 p.m. on October 9. Once inside, the pair shoplifted several items and scammed the cashier into uploading more than $1,000 on three gift cards, police said. fox13memphis.com

Fontana, CA: Police searching for additional victims after two men were arrested for fuel theft; estimated $15,000 loss

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Shootings & Deaths

Los Angeles County, CA: 2 stabbed to death outside Kohl's in Palmdale
Authorities are investigating the stabbing deaths of two people at a Kohl's department store in Palmdale Thursday. The stabbings occurred just before noon in the parking lot of the Kohl's store, located at 39850 10th St. West. According to the Los Angeles County Sheriff's Department, a female victim was pronounced dead at the scene. A male was transported to a local hospital where he was also pronounced dead. Video captured shortly after the stabbing showed a man in handcuffs being taken into police custody. ktla.com
Atlanta, GA: Man shot, killed outside of historic Manuel's Tavern
A man was shot and killed overnight outside of a historic tavern in the Poncey-Highland area, authorities say. Atlanta Police explained this all happened around 11 p.m. Thursday night, but right now, they're still working on piecing together specifics about what happened. They believe the victim was trying to stop a car break-in happening in the parking lot when he was shot. 11alive.com

New York, NY: Shooting at Brownsville restaurant leaves 1 dead, 1 wounded
One person is dead and another is in the hospital after a shooting at a Brooklyn restaurant and police are now putting the pieces together on a possible motive for the violent act. Surveillance video shows two men entering Miguel's Jamaican Restaurant on Strauss Street in Brownsville Thursday morning. A few moments after one man can be seen running out of the restaurant, turning back, and shooting at someone inside the restaurant. Tony Fernandez works close by and says that he heard multiple shots being fired. "A lot maybe eight, 10, something like that," Fernandez said. abc7ny.com

Bucks County, PA: Man Justified in Killing 2 Men Outside Restaurant, DA Says
An Army reservist who shot and killed two men who were attacking him outside a Bucks County restaurant was justified, officials announced Thursday. The 21-year-old man and a friend were returning to his car on the night of Oct. 7 after leaving the Steam Pub restaurant, Second Street Pike in Upper Southampton Township when a group of men gathered near his vehicle and attacked him, Bucks County District Attorney Matt Weintraub said. Three men, later identified by police as Steven Panebianco, Raymond Farrell and Michael Michell, repeatedly punched and struck the 21-year-old man in the face and head, knocking him to the ground, according to investigators. When the man tried to get into his car, one of the attackers pulled him out. The 21-year-old man's friend was also attacked but managed to escape and ran to get help, investigators said. The 21-year-old man then reached for and grabbed a gun that was between the driver's seat and the center console of the car. Investigators said the man warned his attackers that he had a gun and told them to stop. As the attack continued, the 21-year-old man opened fire, killing Panebianco and Farrell, investigators said.  nbcphiladelphia.com

Update: Dayton, OH: Man sentenced to prison for deadly punch at grocery store
A Dayton man was sentenced to prison on Thursday for causing the death of another man during a fight in 2020. Harvey Tyrone Bell Sr., 49, was sentenced to serve at least 11 years in prison after being convicted of involuntary manslaughter, according to Montgomery County Prosecutor Mat Heck, Jr. On December 29, 2020, Dayton police were dispatched to the Food City Supermarket in the 1800 block of Germantown Street on a report of a fight. Officers located the victim, 47-year-old Michael Goode, who was unconscious and had an "obvious head injury." On January 19, 2021, Goode died as a result of his injuries, having never regained consciousness. On Thursday, Bell was sentenced to the maximum possible sentence of 11 years in prison and could serve up to 16 and a half years, Heck said. yahoo.com

Update: Indianapolis, IN: 'I hope he haunts your dreams': Teen gets 40 years in Dollar General slaying
When Eric Copeland was sentenced to 40 years in prison last month, it brought some measure of justice to the family of Greg Raley, the man he fatally shot outside of a Cumberland Dollar General store in 2018. It also sheds light on a troubling trend in Marion County — the number of young people who are accused of violent crimes and killings. Copeland was just 14 years old when he took Raley's life. "This is another example of another young man who does something stupid and has access to a weapon that rapidly takes somebody's life without really being able to fully understand or comprehend the consequences of what you've done," Superior Court Judge Mark Stoner said during Copeland's Sept. 16 sentencing hearing. He pleaded guilty in August to robbery causing serious bodily injury. Under terms of the agreement, Copeland was sentenced to 40 years in prison and prosecutors dismissed the murder charges. Copeland, now 18, is among a wave of more than a dozen youths in Marion County who have faced murder charges in adult court in recent years. wrtv.com

Cleveland, OH: Police search for suspect who shot 3 people inside c- store
Cleveland police said a man remains on the loose after shooting three people inside a convenience store on the city's East side Wednesday afternoon. The shooting happened around 4:40 p.m. Wednesday at the USA Food Mart in the 1100 block of East 123rd Street. According to police, the 44-year-old male suspect and a 30-year-old man had a verbal altercation in the store. The suspect exited the store, returned with a handgun, and shot the 30-year-old man and two additional victims, said police.  cleveland19.com

Washington, DC: Man Hurt in Shooting in Navy Yard, Restaurant Window Broken

Robberies, Incidents & Thefts

Collier County, FL: Man accused of robbing C-store, hitting deputy with getaway car
A convicted felon is back behind bars after he allegedly robbed a convenience store and then hit a deputy while trying to get away. Detectives with the Collier County Sheriff's Office said in a news release that Backslay Leonard went into a Circle K store shortly after 4 a.m. Thursday. Deputies said that Leonard waited until all the customers had left before going into the store, telling the clerk he was armed and demanding the clerk's car keys and money from the register. Leonard allegedly took the clerk's vehicle and an undisclosed amount of money and drove away, WINK reported. Deputies found Leonard making a U-turn nearby, and said he ignored their attempts to pull him over. Instead, Leonard began to throw money out of his window, WFTX reported. A deputy managed to stop the car by maneuvering his cruiser against the stolen car, the sheriff's office said in its news release. While deputies were trying to arrest Leonard, he allegedly backed into the patrol car before accelerating and hitting a deputy who was walking toward him. The deputy sustained injuries to his head, neck and arm, the sheriff's office said. The sheriff's office told WINK that it took three deputies to remove Leonard from the stolen vehicle. When he exited of the car, Leonard had knife wounds to his abdomen, and deputies found a large knife inside the car. wsbtv.com

Fort Worth, TX: Man sentenced to more than 5 years in prison for robbing USPS employee at gunpoint

Oriental, NC: 2 women arrested after armed robbery at North Carolina Dollar General

Orlando, FL: Several Orlando businesses report on edge after string of break-ins

Malden, MA: Malden Police, Mass. State Police and FBI arrest 2 in string of 5 local Armed Robberies



Auto – Chicago, IL – Armed Robbery
C-Store – Malden, MA – Armed Robbery
C-Store – Williamsport, PA – Burglary
C-Store – Bakersfield, CA – Robbery
C-Store – Collier County, FL – Armed Robbery
C-Store – Orlando, FL – Armed Robbery
C-Store – Charlotte, NC – Robbery
Dollar – Oriental, NC – Armed Robbery
Gaming – College Place, WA – Robbery
Gas Station – Fort Dodge, IA – Armed Robbery
Gas Station – Naples, FL – Armed Robbery
Hardware – Cleveland, OH – Robbery
Jewelry – Edmond, OK – Robbery
Jewelry - Eugene, OR – Burglary
Jewelry - Kennewick, WA - Burglary
Jewelry - Portland, OR – Burglary
Jewelry - West Covina, CA – Robbery
Liquor – Chicago, IL – Burglary
Restaurant – Madison, WI – Robbery
Restaurant – Apple Valley, CA – Burglary
Restaurant – Butler County, OH – Burglary
Restaurant – St Louis, MO – Burglary


Daily Totals:
• 14 robberies
• 8 burglaries
• 0 shootings
• 0 killed


Weekly Totals:
• 104 robberies
• 38 burglaries
• 3 shootings
• 1 killed

Click to enlarge map



None to report.

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District Loss Prevention Manager
New York, NY - posted October 21
We at Urban Outfitters Inc, (Urban Outfitters, Anthropologie, Free People, FP Movement, Terrain, Menu /Venues, NUULY) are seeking a candidate in a fast-paced retail environment to fill our open position for District Loss Prevention Manager / NYC. This position entails overseeing stores in Manhattan as well as management of the city's LP Agent -Guard Team. This person must have excellent people skills, the ability to effectively manage a LP team while simultaneously providing flawless LP support to our store team members. We offer an excellent benefits package, excellent starting salary and a potential bonus based on shrink results. Please apply with us online.

Area Asset Protection Manager - South New Jersey
South New Jersey - posted October 11
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values...

Field Loss Prevention Manager
Seattle, WA - posted September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...

Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...

Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted June 17
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Physical Security Operations Center Leader
Columbia, MD - posted June 8
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
- posted May 6
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.

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