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Axis Communications 'Security Insights' Podcast - Latest Episode:
Organized Retail Crime - Awareness Now & Leading Up to the Holidays
 We are approaching what some retailers expect to be a
"Crime Tsunami" as the
holiday season, and the continuing pandemic, present new challenges for
retailers across North America. We, together with two major retailers, discuss
how current trends and future shifts could affect retailers in Canada and the
USA.
Listen Here
Episode panel includes:
● Matt Brenner, Director, Global Investigation s & ORC, Gap Inc.
● Nigel Ramoutar, External Fraud & Crime Specialist, Rexall Pharmacy Group
● Hedgie Bartol, Retail Business Development Manager, Axis Communications
Listen to more Security Insights episodes:
●
Pivoting business operations today for preparedness tomorrow
●
Beyond de-escalation tactics in retail
UK's LP Think Tank -
ECR Retail Loss Group Hosting Webinar Tomorrow
 Self-Checkout - How Design Thinking Can Improve Participation,
Scan Accuracy and Reduce Walkaways
Wed, Oct 28 @ 10:00 AM - 11:30 AM EDT -
Register Here
Join over 60 retail organizations, see 20 new design ideas to reduce loss and
increase participation, and hear responses to the research from Carrefour and
Lidl.
All webinar participants will be the very first to receive a new report
commissioned by the ECR Retail Loss Group with academics from the University of
Arts Design Against Crime team. The report will look to understand how shoppers
are using, misusing and abusing self-checkouts.
Georgia AG Supporting
INFORM ACT
Op/Ed: Congress can help stop organized retail crime
 By
Georgia Attorney General Chris Carr
Organized retail crime impacts 97% of retailers in Georgia. Last year, Dunwoody
police, who say the bulk of the service calls they receive every day are related
to theft, conducted two sting operations in partnership with the Georgia
Retailers Organized Retail Crime Alliance that resulted in the arrest of
more than 40 people. Home Depot has reported instances of criminals stealing
carts full of merchandise, shoving employees aside in the process.
Such criminal activity exposes Georgia retail workers to potentially dangerous
encounters, puts consumers at risk of unknowingly purchasing expired and
defective goods from online marketplaces and threatens the health and growth of
local businesses. In fact, the Department of Homeland Security has warned about
the dangers posed to the public.
Organized retail crime is also a kingpin for other criminal operations. The
International Criminal Police Organization, or INTERPOL, has said that there is
a direct link between organized retail crime and human trafficking, drug
trafficking, corruption, bribery and money laundering.
Continue Reading
Unrest, Violence
& Protests
Proactive Stance
Hopefully Impacts Turnout
In Advance of U.S. Election, Retailers and Cities Practice Preparedness
Officials and business owners in Seattle,
Portland, Minneapolis and other major cities
are being proactive about
safety.
 Preparedness
is at the root of many of the discussions and protocols that are being put in
place to try to prevent any personal injury or property damage in the event of
any civic unrest in major cities around Election Day. In Portland, Ore., and
Seattle - two cities that erupted with violence and upheaval following the
killing of George Floyd while under the custody of Minneapolis police officers -
law enforcement officials are helping to keep business owners informed.
John Elder, the
Minneapolis Police
Department's
director of police
information, said, "We are aware of current and future possible flash points
that present challenges on both a local and national level. We will continue to
work with our law enforcement partners, locally, regionally and federally in
order to properly respond to situations as they unfold.
Following the upheaval last spring, the
Chicago police
department
and city officials
created a public-private partnership that is coordinated by the Office of
Emergency Management and Communications. In recent months that group has been
briefing business organizations such as the Magnificent Mile Association on a
weekly basis about plans for a long-term strategy to keep city residents safe
and businesses protected in the event of civil unrest.
Chicago's efforts
included the creation of Chicago Police's Critical Incident Response team with MMA members being notified when deployed.
Continue reading
Police @ Polls Unlawful in Some States
Police Struggle to Protect Voters and Avoid Intimidation at Polls
Concern about police presence at voting sites
dates to Jim Crow era, when police intimidated Black voters
States and cities across the U.S. are wrestling with a delicate task as they
gear up for the possibility of violence on Election Day: how to keep voters safe
without deploying a police presence that could intimidate some voters.
So far, authorities have taken different approaches. Michigan has moved to ban
firearms at the polls after armed protests took place at the state capitol.
Police in New York City plan to boost their presence in and around polling
sites.
While a number of states ban police at the polls unless they are asked to help
with a particular situation by election officials, some are encouraging officers
to be nearby, but not at, election sites.
The concern among law-enforcement officials is that efforts to protect voters
put them in the position of policing the polls, a practice that historically has
been discouraged or even forbidden by law.
Armed militia groups like the
Oath Keepers
have pledged to monitor
polling places in presidential battleground states like Minnesota, Wisconsin and
North Carolina. A
private security firm that was recruiting ex-special forces operatives as shadow
poll watchers is being sued by a voter-rights group in Minnesota.
Democrats are also planning to field a robust poll-watching effort, with the
goal of ensuring voter participation, amid an atmosphere rife with tension
across the country
Two armed security guards showed up last Wednesday at an early-voting location
in St. Petersburg, Fla., according to election officials, sparking concerns in
the tightly contested state.
wsj.com
In Case You Missed It
D&D Daily Survey: Election Violence & Protests
How are you preparing?
 Given
the current elective divisiveness coupled with the nation reeling from protests,
rioting, and looting since George Floyd's death in Minneapolis and the COVID-19
lockdowns, restrictions and social isolation, law enforcement and intelligence
agencies across the nation are preparing for protests and violence throughout
the election process. Especially given the long, drawn out mail-in ballots that
will reportedly take up to a week or more to determine the winner.
That being said, we wanted to provide the community with a public
survey/benchmark that can be shared and hopefully provide value with your
individual review and preparation process.
Please take 5 minutes and share your thoughts:
Click here to
take the short survey
Survey Ends Wed. - Results This Week in the Daily
Violence & Looting in Philly
30 Philadelphia officers injured, one run over by truck, in protests
after police fatally shoot Black man
Angry crowds took to the streets in West Philadelphia overnight
in response to the death of Walter Wallace Jr., a
Black man armed with a knife who police shot and killed Monday, with some in
the crowds throwing rocks and bricks at police and some looting or vandalizing
businesses.
At least 30 police officers were hurt, police said. One was
hospitalized, a 56-year-old sergeant who was struck by a pickup truck at
52nd and Walnut streets early Tuesday. Her leg was broken, among other injuries,
police said.
Police cars and dumpsters were set on fire as police struggled to contain the
crowds. More than a dozen officers, many with batons in hand, formed a line as
they ran down 52nd Street chasing protesters away from the main thoroughfare.
Police said five police vehicles and one fire department vehicle were
vandalized. More than 30 people were arrested for throwing rocks and bricks
at police or looting, police said.
Looters seized on the night of unrest. Police said
numerous stores were broken into, including
several Rite Aid stores in West Philadelphia, clothing and shoe stores and at
least one restaurant. People could also be seen trying to break
into a check cashing store and going in and out of a beauty supply store.
Clothes and merchandise were strewn across the sidewalk and street at 57th and
Vine streets, where the glass screens of two ATMs had been bashed in.
The looting, vandalism and violence were initially concentrated in West
Philadelphia's commercial corridors. But, unrest and looting was also reported
in other parts of the city, including Center City and North Philly.
The looting picked up again before daybreak as people could be seen going in and
out of stores.
nbcphiladelphia.com
White House 'Prepared To Deploy Federal Resources' If Necessary Following Night
Of Violence, Looting Over Fatal Police Shooting Of Walter Wallace Jr.
NYC: Fights break out between pro-Trump caravan and protesters; 7 arrested
NYC: Civil rights groups sue de Blasio, NYPD over protest response
Video redaction software enables enhanced transparency for Ohio police
department
COVID Update
US: Over 8.9M Cases - 231K Dead - 5.8M Recovered
Worldwide:
Over 44M Cases - 1.1M Dead - 32.3M Recovered
Private Industry Security Guard Deaths:
203
Law Enforcement Officer Deaths:
130
*Red indicates change in total
deaths
15 Minutes Exposure in 24 Hours
New CDC Guidance Makes Contact Tracing More Difficult for Employers
Employers will have to revise their COVID-19-related safety policies and
practices to meet new guidelines from the U.S. Centers for Disease Control and
Prevention (CDC) on what it means to have been in "close contact" with an
infected person.
Under prior guidance, the CDC defined a
close contact as someone who spent at least 15 consecutive minutes within six
feet of an infected person, thus putting the individual at higher risk of
contracting the virus.
The CDC
updated its guidance to define a close contact as:
Someone who was within six feet of an infected person for a cumulative total of
15 minutes or more over a 24-hour period starting from two days before illness
onset (or, for asymptomatic patients, two days prior to test specimen
collection) until the time the patient is isolated.
"We are now looking at cumulative rather than consecutive," said Jonathan A.
Segal, an attorney with Duane Morris in Philadelphia. So a person who was
exposed
three times in a 24-hour period-for five minutes during each encounter-would
meet the definition.
What should employers do in light of the new guidelines? "Revise your current
policies and forms based on the new definition of close contact and ... wear a
mask," Burgett said.
shrm.org
The COVID Squeeze is Here & Retailers Are in the
Middle
Lenders Cracking Down on Mall Owners Behind on the Mortgage
More lenders are starting to deliver a stern new message to delinquent mall
owners: time to pay up.
During the early months of the pandemic, lenders were willing to allow
rent deferrals and offer other concessions to retail property owners. Retail
cash flow would return once the initial lockdown period passed, lenders figured.
But the pandemic has
accelerated store closures. In a big blow to dozens of malls, Lord & Taylor
filed for bankruptcy in August and will close all 38 of its stores.
Now, as many landlords continue to struggle and miss payments,
some banks and other lenders think it is time to start cracking down.
In one recent example, lenders to the Saks Fifth Avenue store at Miami's
Dadeland Mall are foreclosing on the property owner after it defaulted on its
mortgage payment in April, and hasn't paid since, according to court documents
filed at a court in Miami-Dade County.
Meanwhile, a number of mall owners are
filing lawsuits against retailers that they say have the financial ability
to meet their obligations but haven't paid rent. Some tenants, in turn, have
asked the courts to allow them
to break their leases.
"Every step of the way,
everyone is fighting each other to see who will take the loss," Jim
Costello, senior vice president of research firm Real Capital Analytics.
wsj.com
Survey: More Than Half of Consumers Will Keep Out of Stores
This Holiday Season Due to
COVID-19
A new SecurityNerd survey finds that the pandemic will dramatically change
retail holiday shopping behaviors. Respondents said the time-honored tradition
of gift-giving will be impacted and that they have significant concerns that
holiday shipments may not arrive safely.
● 54% plan to minimize in-store holiday shopping compared to years past
● 43% will scale back in-person holiday gift exchanges with friends and family
● 38% plan to ship directly from retailer to recipient
● 40% are concerned about "porch pirates" and package theft
businesswire.com
Italy protests new COVID-19 lockdown with fires, looting
Italians violently protested lockdown measures imposed Monday after a boom in
COVID-19 cases.
Gyms, pools, cinemas, and theaters were required to close until November 24, and
bars and restaurants were forced to close by 6 p.m. each day.
Demonstrators clashed with police officers in cities like Rome, Turin, Milan,
and Naples, as well as in smaller towns. The police made dozens of arrests.
Videos posted on social media showed a group of people breaking into and
looting a Gucci store in Turin. A Louis Vuitton store in the city was also hit.
businessinsider.com
Boll & Branch Becomes First Retail Store to Install New, State-of-the-Art Far-UVC
Sanitizing Technology
'Shots in Arms Within 24 Hours:' Army General's Complex Vaccine Delivery Task
Takes Shape
UK BBC Report: Supermarket staff: 'We feel unsafe when customers don't wear
masks'
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Former eBay Global Security Op's Employee Pleads
Guilty
Former eBay Employee Pleads Guilty in Aggressive Cyberstalking Campaign
 A
former supervisor of security operations for eBay's European and Asian offices
pleaded guilty
today to his role in a cyberstalking campaign targeting a Natick, Mass. couple
who published a newsletter that eBay executives viewed as critical of the
company.
Philip Cooke, 55, of San Jose, Calif., a former police captain in Santa Clara,
Calif., pleaded guilty to conspiracy to commit cyberstalking and conspiracy to
tamper with witnesses. Sentencing is Feb. 24, 2021.
It is alleged that in August 2019, the
seven defendants executed a three-part harassment campaign
against the Natick couple. Among other things, several of the defendants ordered
anonymous and disturbing deliveries to the victims' home, including a preserved
fetal pig, a bloody pig Halloween mask and a book on surviving the loss of a
spouse.
As part of the
second phase
of the campaign, some of the defendants allegedly
sent private Twitter messages and public tweets
criticizing the newsletter's content and threatening to visit the victims in
Natick.
The
third phase
of the campaign allegedly involved
surveilling the victims in their home and community.
The victims spotted the surveillance, however, and notified the Natick police,
who began to investigate.
 Aware
that the police were investigating, the
defendants allegedly sought to interfere with the investigation.
The charges of conspiracy to commit
cyberstalking and conspiracy to tamper with witnesses each carry a sentence of
up to five years in prison, three years of supervised release,
a fine of up to $250,000 and restitution.
justice.gov
Editor's Note:
The Global Security group was and still is a separate group from Loss Prevention
team and effort.
Security & Data Privacy Becomes #1 Priority of
CFO's Globally
Industry First - Driven by Breaches, Insiders, Protests,
Sexual Harassment
CFO role expands amid pandemic, according to survey
Protiviti's annual
Finance Trends Survey
found that the pandemic has served as a wake-up call to finance departments that
were not already investing - or not investing enough - in cloud infrastructure
as they struggled to shift to the remote and fragmented work environment.
Survey respondents (1,000 finance leaders) were asked to
rate 17 finance areas on a 10-point scale, considering the importance to improve
knowledge and capabilities
in each of them over the next 12 months. Of those, the
top five priority areas for finance organizations to improve were identified as
the following:
1. Security and privacy of data
2. Enhance data analytics
3. Changing demands and expectations of internal customers
4. Cloud-based applications
5. Challenges with regulations
"Having the right technology infrastructure and cloud capabilities is now
considered a baseline in order to operate effectively and efficiently and will
continue to be as organizations move into a hybrid work environment,"
chainstoreage.com
Reputation Hit? Does SEC or Courts Jump In To
Close Loophole?
Bonuses before bankruptcy: Companies doled out millions to executives before
filing for Chapter 11
Major brands like Hertz, J.C. Penney and Neiman Marcus issued six- and
seven-figure payouts before asking bankruptcy courts to shield them from
creditors during restructuring - often before erasing thousands of jobs - court
and regulatory documents show.
Since the pandemic took hold in March, at least
18 large companies have rewarded executives with six- and seven-figure payouts
before asking bankruptcy courts to shield them from landlords, suppliers and
other creditors while they restructured, the Post review found. They
collectively meted out more than $135 million, documents show, while listing $79
billion in debts.
Labor experts and bankruptcy attorneys say the payouts are
particularly egregious - and unjustifiable - during an economic crisis, and were
timed to bypass a 2005 law passed specifically to prevent
executives from prospering while their companies flailed.
The rise of
pre-bankruptcy bonuses corresponds with the passage of 2005 legislation
meant to stamp out such payouts during reorganization, attorneys say. The Post's
review found that companies typically awarded bonuses
within weeks - or days in several cases - of filing for Chapter 11 protection.
washingtonpost.com
'Our Purpose to Feed the Human Spirit': Kroger's
CEO
Kroger enacts sweeping plan to promote diversity and inclusion
'Framework for Action' aims to create 'real change now and into the future,' CEO
Rodney McMullen says
The Kroger Co. has unveiled a multi-pronged plan to foster diversity and
inclusion in the workplace as well as in the thousands of communities served by
its supermarkets.
Kroger said Monday the
Framework for Action: Diversity, Equity & Inclusion
initiative focuses on five areas, covering 10 short- and long-term efforts:
creating a more inclusive culture, developing diverse talent, advancing diverse
partnership, advancing equitable communities, and "deeply listening" and
reporting on progress. The nation's largest supermarket operator, with nearly
2,800 stores under more than 20 retail banners, Kroger said the plan was
developed in tandem with associates and leaders across the company.
supermarketnews.com
What the CEO's Read:
For the
Retail Student
BBB Rising - Five Big Ways BBB Is Working Its Way Back
For decades Bed Bath & Beyond was all about opening new stores. It all worked
fine...until it didn't. It's no secret that as other big U.S. retailing companies
were coming to the rationalization that they had too many stores
and that online
was the growth medium of the future, BBB apparently didn't get the memo. It
slowed down the number of new stores but kept opening new ones and made no
effort to justify the purchases it had made.
When Tritton took the CEO job 11 months ago, coming over from Target where he
was chief merchant, he inherited a very much entrenched management group, many
of whom were
BBB lifers, or at least near lifers. The company's
inbred culture
was broken and risk-adverse to a fault. Tritton made hard choices and he made
them fast. Less than 60 days after arriving he got rid of the entire C-level
management group. therobinreport.com
Great story of how far a retailer can go in 11 months.
therobinreport.com
COVID Wipes Out 159 Year NYC Tradition
Macy's Herald Square Cancels it's Miracle on 34th Street Santa Meet & Greet
Started in 1861
There will be no miracle on 34th Street this year - at least not at Macy's
Herald Square flagship in New York. Which is sure to disappoint the
nearly quarter of a million people who typically visit Santa at the Herald
Square store each year.
"At Macy's, the safety of our customers and colleagues is paramount," said Susan
Tercero, Macy's VP of branded entertainment. "To replicate the magical
experience of visiting Macy's Santaland for children and their families,
we will shift to a
virtual engagement this year."
chainstoreage.com
California Wildfires
100,000 told to evacuate as utility says it may have sparked blaze
A power company in southern California says its equipment may have sparked a
fast-moving wildfire that has forced evacuation orders for around 100,000 people
and seriously injured two firefighters.
The Silverado fire sparked early in Orange County on Monday, quickly
jumping a highway and exploding to 4,000 acres. The fire had doubled in size
within two hours, with strong wind gusts pushing flames along brushy ridges in
Silverado canyon toward thousands of homes. In total, 20,000 homes in the
city of Irvine, 40 miles south-east of downtown Los Angeles, have been evacuated,
according to firefighters.
Dunkin' Brands in potential $8.8B blockbuster deal to sell itself
Gap mulls closure of entire store estate in Europe
Thursday Oct. 29th Q2 Results for Over a Dozen Retailers
Senior LP & AP Jobs
Market
Vice President, Loss Prevention job posted for Public Storage in Glendale, CA
 The
Vice President, Loss Prevention will develop and lead the Loss Prevention and
Safety strategies and team to protect the our company's
2500+ stores,
throughout the US, supported by our
5500+ employees
who deliver approximately
$2.5+ billion in annual revenue.
As a business leader, the VP will create and implement programs and practices
that provide a safe and secure environment for Public Storage Properties,
employees, and customers; and will lead the our business to minimize Total Loss.
indeed.com
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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Hanwha Announces Wisenet X series PTZ PLUS Cameras, powered by the Wisenet 7 SoC
Based on new Wisenet 7 SoC, new cameras
feature AI-based object tracking, enhanced cyber security, precise PTZ control,
and clear images in all lighting conditions
Teaneck, NJ - Hanwha Techwin America, a global supplier of IP and analog
video surveillance solutions, has announced the launch of its new high
definition
Wisenet X PTZ PLUS cameras. Available immediately from Hanwha's
extensive network of resellers and systems integrators, the new cameras feature
AI-based object tracking, precise PTZ control, improved pre-set accuracy,
adaptive IR illumination and enhanced cyber security.
Designed for perimeter protection and large, open area applications such as
airports, parking lots, industrial estates, stadiums and city centers, the new
2MP, 6MP and 4K Wisenet X PTZ PLUS cameras are able to capture forensic-level
image quality at a distance of up to 650 feet (200 meters). Featuring adaptive
IR technology which adjusts the power of the camera's IR LEDs, they can match
the level of zoom regardless of the lighting conditions.
Wisenet 7 chipset
At the heart of the new Wisenet X PTZ PLUS cameras is
Wisenet 7, Hanwha
Techwin's ground-breaking proprietary System on a Chip (SoC), significantly
enhancing the cameras' cyber security credentials. The cameras also benefit from
a Hanwha Techwin proprietary device certificate issuing system which embeds
unique certificates into Wisenet products during the development phase and the
manufacturing process. Additional cyber security features include 'Secure by
Default' configuration and UL CAP certification.
Wisenet 7 also ensures the capture of high-quality images with an 'extreme' Wide
Dynamic Range (WDR) feature utilizing Local Contrast Enhancement and Scene
Analysis technologies to capture ultra-clear images from scenes containing a
challenging mix of bright and dark areas.
Auto-Tracking | Preset Accuracy | Installer
Friendly
Read More Here |
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RH-ISAC: 7 Crazy Things That Happen in Your Online Story Every Day
 Particularly during the pandemic, a greater
percentage of our transactions are taking place online. And for those of us who
work in the digital retail space, cybersecurity is a familiar concept: nobody
ignores the need to protect our digital assets anymore. But are we really as
well-protected as we think we are?
RH-ISAC and The Media Trust are exploring some of the unexpected sides of online
retail in our series, 7 Crazy Things That Happen in Your Online Story Every Day.
The first in this series, "Crazy
Things You Wouldn't See in Brick & Mortar," focuses on online security
controls and monitoring with retail stores. What is happening on your eCommerce
site daily? And based on reviews of several hundred eCommerce retailers, we
found that it was all too common to find:
● No monitoring at all - many retailers don't monitor their online stores at
all.
● Manual monitoring - some retailers were only monitoring select pages at random
frequencies
● Automated monitoring - even fewer retailers were performing automated
monitoring, usually in a limited capacity
rhisac.org
Police Battle Criminal Abuse of Cryptocurrency, Encryption
Europol's Philipp Amann Describes Latest
Cybercrime Trends Across EU and Beyond
"Cybercrime is an evolution, not a revolution," says Philipp Amann, the head of
strategy at the
European Cybercrime Center, aka EC3,
which is part of the
EU's law enforcement
intelligence agency, Europol.
 Exactly
how cybercrime has been evolving - and what police and policymakers are doing to
better combat the latest changes - is the focus of Europol's latest
Internet Organised
Crime Threat Assessment (IOCTA).
The annual report distills the latest insights from Europol's work with law
enforcement agencies in Europe and elsewhere that are on the front lines of
attempting to track and disrupt cyber-enabled crime, frequently across
international borders.
Amann says today's chief threat remains ransomware. He notes that
ransomware-wielding gangs have been a fixture of the COVID-19 pandemic because
they have been targeting healthcare organizations providing critical care and
services.
In this
video interview
with Information Security Media Group, Amann also discusses:
● The latest ransomware
trends;
● How data breaches and extortion have changed in the era of the EU's
General Data Protection
Regulation;
●
Cross-cutting factors,
including criminal abuse of cryptocurrency, encryption and artificial
intelligence, and ongoing social engineering attacks.
govinfosecurity.com
Drone risk mitigation: Implementing counter-drone security success
Among the challenges facing the security of high-risk facilities, locations, and
events is the inexpensive, highly capable airborne threat from drones.
securitymagazine.com
Attackers finding new ways to exploit and bypass Office 365 defenses
March to August 2020,
over 925,000 malicious emails bypass Office 365 defenses & secure email gateways
(SEGs)
helpnetsecurity.com
How to turn on end-to-end encryption in Zoom (and why you should)
Zoom has finally
launched end-to-end encryption (E2EE) for all users. Here's how to enable it
right now.
fastcompany.com |
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COVID-19 Tracing
Notifications on Your Phone
Apple
and Google have teamed up to create a system that notifies cellphone users when
they've been exposed to a COVID-19 patient. It allows you to alert the system if
you've been in contact with COVID-19 or you can be alerted if you've been
exposed to someone who has shared they have been in contact with COVID-19. The
Exposure Notifications system only works if you decide to opt-in. Turned off by
default, you can enable by going into your iPhone or Android phone's Settings
and looking for Exposure Notifications. |
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The Reason Congress Should Pass The INFORM Consumers Act of 2020
Falling thru the Cracks - Validating &
Investigating 1.7 Million Sellers
Amazon has created fertile ground for bribery schemes, sellers say
In the wake of a
$100 million Amazon
bribery scandal,
sellers say the tech giant
deserves more scrutiny
for suspending merchants with no warning and little explanation.
Last month, US federal authorities indicted
six e-commerce consultants and former Amazon employees in a $100 million bribery
scheme in which
insiders allegedly accepted payments to help certain Amazon merchants on the
platform and hurt others. In the close-knit world of top Amazon sellers and
consultants, this was big news. But it was not a surprise. Rumors of such
behavior are common in industry circles, and Amazon itself admitted in 2018 that
it was investigating employees for reportedly leaking internal marketplace data
to outsiders in exchange for cash.
In the weeks since the indictments, a half dozen top-earning Amazon sellers told
Recode that the consultants and former employees indicted should face the legal
consequences if they broke the law. But these same top sellers also argued that
the problem is much
bigger than a few bad apples and that Amazon deserves scrutiny for creating the
fertile ground for bribery schemes to blossom.
The reason? Amazon's
inability or refusal to
consistently offer
adequate support to its 1.7 million sellers
when they have issues,
especially when it comes to suspensions that Amazon hands down with little
explanation and sometimes no warning. On top of these issues, it's not uncommon
for sellers to languish in Amazon purgatory for weeks or months trying to
reinstate their business, either on their own or with the help of an ecosystem
of consultants - some of whom prey on merchants' desperation.
vox.com
Editor's Note:
Great story of just how
monumental the task of monitoring and investigating sellers truly is. Not to
mention the ROI of funding the effort. One might consider that until legally
required to do so under a set of guidelines will Amazon ever build and manage
the investigative effort needed to control the risks.
A perfect statement from them regarding this article reflects the size of the
issue: "Fan, the Amazon spokesperson, emailed Recode a statement that read in
part: "Amazon's Selling Partner Support team handled more than
51 million contacts from selling partners in 2019,
and we strive to respond to and resolve every contact expeditiously." "Amazon
sellers acknowledge that
scaling seller support
at Amazon's size is a challenge."
Just a thought. - Gus Downing
Amazon Investigators & Cybersecurity Experts
Complimented by U.S. Attorney
DOJ: Six indicted in connection with multi-million dollar scheme to bribe Amazon
employees and contractors
Seattle
- Six people have been
indicted by a Grand Jury
in the Western District of Washington with conspiring to pay over $100,000 in
commercial bribes to Amazon employees and contractors, in exchange for an
unfair competitive
advantage on the Amazon Marketplace.
According to the Indictment, since at least 2017, the
defendants have used
bribery and fraud to benefit merchant accounts on the Amazon Marketplace,
resulting in more than $100 million of competitive benefits
to those accounts, harm to competitors, and harm to consumers. More
specifically, the Indictment alleges that the
defendants served as
consultants to so-called third-party ("3P") sellers
on the Amazon Marketplace. Those 3P sellers consisted of individuals and
entities who sold a wide range of goods, including household goods, consumer
electronics, and dietary supplements on Amazon's multi-billion-dollar electronic
commerce platform. In addition to providing consulting services to these 3P
sellers, some of the defendants, including NILSEN, LECCESE, and NUHANOVIC, made
their own sales on the Amazon Marketplace through 3P accounts they operated.
U.S. Attorney Brian T.
Moran, "I commend the investigators and cybersecurity
experts
who have worked to identify and indict those engaged in these illegal
schemes."
justice.gov
Click here to see the D&D Daily's INFORM Consumers Act toolkit and
how you can help get it on Donald Trump's desk.
Amazon Tweaks
Algorithm & Causes 'Weekend of Hell'
Thousands of Amazon sellers find themselves in the dark after mass suspensions
Amazon's oversight algorithm, which trawls accounts for possible abuses,
seemed to have confused one seller for another seller with a similar name.
And now she was being punished for it.
Over the weekend, thousands of sellers received a similar email: Amazon
was freezing their businesses because, the company said, they were operating
multiple Amazon accounts at the same time. The company noted the problem might
take up to 90 days to resolve. Sellers flocked to Facebook groups, Twitter, and
LinkedIn and Reddit threads to express their confusion and post desperate
messages about what some called the "weekend of hell."
The rules Amazon was enforcing, to be sure, did not come out of nowhere. Amazon
has long had restrictions on multiple accounts, and sellers have received
suspensions in small numbers from time to time for operating accounts
simultaneously. It's considered a way to disincentive abuse.
Lawyers and other experts who specialize in seller suspensions said that this
recent wave of suspensions was among Amazon's biggest. Craig Gedey, whose firm
Thompson and Holt advises suspended sellers, told Modern Retail, "it's the
busiest weekend we've had all year." The mass suspensions represent a familiar
pattern for Amazon, however - whenever the company tweaks its algorithm, often
without warning, sellers find their livelihoods on ice overnight.
It isn't clear why Amazon decided to crack down on the multiple-accounts rule
this weekend. Amazon has been ramping up enforcement of its policies, especially
its rules around price-gouging, since the start of the pandemic. But the move
demonstrates just how much power Amazon's algorithms have over the livelihoods
of its prized third-party sellers.
modernretail.com
Amazon is hiring 100,000 seasonal staff for the holidays
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REGISTER NOW
October GROC Intelligence Sharing Meeting
 The
GROC October Intel Sharing Virtual Meeting is scheduled for Oct 29th
from 10 a.m. - 12 p.m.
In addition to our normal Intel sharing, we will have a special guest for the
first half of the meeting - Jolee Porter from the US DOJ will be joining us!
Jolee previously served as an Assistant U.S. Attorney in the U.S. Attorney's
Office in the Northern District of Georgia in the Complex Fraud section.
Throughout the nation, vulnerable and elderly victims are falling prey to scams
in which they are directed to pay overseas fraudsters using gift cards. DOJ
attorney Jolee Porter will present on the wide ranging problem of scams
involving gift cards, including the various types of scams that fraud networks
use, and how gift card retailers can help fight the scourge of elder fraud.
Click here to register
Madison, WI: Store employee, Security Guard injured after $4,500 of phones
stolen at West Towne Mall
An employee of a cellphone store and a mall security guard were injured Saturday
night after a group of suspects allegedly stole phones from a store. The U.S.
Cellular employee said a group of suspects used a small cutting tool to take
four cell phones around 7:45 p.m. at the store at West Towne Mall. According to
Madison Police Department, the merchandise was worth over $4,500.
The employee ran after the suspects, but was struck in the face by one of the
men. He then went to the hospitals to get stitches. MPD continued, saying a West
Towne Mall security guard tracked the stolen phones to an SUV parked in the mall
lot. The car was unlocked and running with several phones inside. As the guard
tried to turn the SUV off, a male suspect allegedly jumped into the driver's
seat. A female passenger also climbed into the passenger seat.
nbc15.com
Birmingham, England: Romanian female shoplifting gang stole more than $8,000 of
perfume in nationwide spree under the orders of organized crime bosses
 The
Birmingham-based quartet targeted busy shopping centres across the country,
discreetly swiping luxury products such as Chanel, before being foiled. All
eventually pleaded guilty to charges of theft and were handed community orders
after a judge concluded it was clear 'there are others in control'. The group
were caught stealing £6,101 worth of perfume in Bristol, Northampton, Telford
and Worcester over four months by simply 'removing the items from the perfume
cabinet and placing them in their bags', the court was told.
Although they claimed the crimes were 'spur of the moment', sentencing Judge
Sarah Buckingham, who had presided over the trial, concluded that the women were
working under the orders of organized crime bosses.
dailymail.co.uk
Cape Coral, FL: Police searching for Lowe's Shoplifter attempting to steal 4
Nail Guns valued at nearly $900 |
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Shootings & Deaths
Davenport, IA: Woman charged with murder in shooting at busy Chuck E. Cheese
 A
woman was charged with first-degree murder after a mother of five was shot to
death inside a busy Chuck E. Cheese restaurant in Davenport, police said. Eloise
Chairs, 29, was killed Sunday evening, Davenport Police said in a news release.
Treshonda M. Pollion, 24, was charged Monday in the shooting. She was being held
without bail in the Rock Island County Jail and was scheduled to be arraigned
Tuesday. The shooting followed another that happened hours earlier, around 11
a.m. Sunday outside a home, police said. Officers called to the scene found the
body of Lavonte Lee Baker, 19, of Davenport, lying on the grass.
kcci.com
Phoenix, AZ: Man found shot to death in Fry's parking lot
Phoenix police are investigating what led up to a deadly shooting in a Fry's
Food Store parking lot Monday night. Authorities say officers arrived at the
store near 43rd Avenue and McDowell road around to investigate a shooting call
in the area. When officers arrived, they found a man in a car who had been shot
to death. Detectives say initial information indicates shots were fired from
another vehicle.
abc15.com
Queens, NY: Off-Duty NYPD Officer Tackles, Disarms Gunman After Deadly Shooting
at Queens Store
 A
man was shot in the stomach while inside a neighborhood smoke shop and
convenience store in Queens, but the situation could have been even worse had it
not been for an off-duty NYPD office who happened to be at the right place at
the right time. Law enforcement sources said that the gunman, 63-year-old Steven
Cohen who has been living in a minivan parked behind the shop in Ozone Park,
went into the store
just after 6 p.m. Monday and was escorted out when he couldn't pay for an item.
Cohen later returned with his gun and shot the man who kicked him out,
sources told NBC New York. After firing at that employee, Cohen
tried to shoot the
store clerk as well, but was thwarted by plexiglass,
according to police. He then left the store, but Officer Jason Maharaj, who just
happened to be there, ran outside and tackled him to the ground.
nbcnewyork.com
Update: Modesto, CA: Police release bodycam video from Walgreens Police Shooting
 New
body camera video from the Modesto Police Department shows the events the led up
to a police shooting in a Walgreens pharmacy earlier in October. Daniel
Ahlschlager, 30, of New York, was shot by police after an in-store chase where
an officer noticed that Ahlschlager had a gun, according to police. In a news
release, Chief Galen Carroll said the officers were doing a traffic stop on a
Chevy Tahoe when it pulled into the Walgreens on McHenry Avenue on Oct. 21.
Police said Ahlschlager, a passenger in the SUV, got out and went inside the
store. The driver of the SUV was not charged with any crime. Body camera video
shows an officer talking with Ahlschlager before he appears to run away from the
officer and later slip and fall revealing that he appeared to have a gun.
The chase kept going and, according to police, Ahlschlager said he was going to
shoot. Body camera video showed an apparent standoff between the officer in the
store and Ahlschlager that continued until another officer entered the store to
help with the situation and later fired his weapon, hitting Ahlschlager. Police
said he had minor injuries from the shooting. Carroll said Ahlschlager had a
long criminal history in New York and Virginia that included armed robbery,
theft, and drug charges.
abc10.com
Hampton, VA: Newport News man to serve 15 years for role in GameStop robbery
that led to Hampton officer being shot
Robberies, Incidents & Thefts
Cleveland, OH: Man wanted for raping woman at store in Cleveland's Steelyard
Commons
The Northern Ohio Violent Fugitive Task Force is looking for Kevin Ballard.
Ballard is wanted by the Cleveland Police Department for rape and aggravated
burglary. He is also wanted by the Ohio Adult Parole Authority for a parole
violation. Police say on October 4, 2020, Ballard attacked two women within
minutes of each other in Cleveland's Tremont neighborhood. According to police,
Ballard also sexually
assaulted a woman that same day at Target in Steelyard Commons.
Ballard was released from prison on Sept. 25.
fox8.com
Columbus, OH: Dollar General employee Pistol whipped during Armed Robbery
Lansing MI: Two men sentenced to 22 years for the Armed Robberies of 8 C- Stores
in 2019
Savannah, GA: SPD arrests 3 teens in attempted Burglary of Gun store |
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•
C-Store - Lincolnton,
NC - Robbery
•
Clothing -
Philadelphia, PA - Burglary (Rainbow)
•
Dollar General -
Columbus, OH - Armed Robbery
•
Dollar General -
Picayune, MS - Armed Robbery
•
Family Dollar -
Philadelphia, PA - Burglary
•
Foot Locker -
Philadelphia, PA - Burglary
•
Gas Station -
Columbia, SC - Armed Robbery
•
Gas Station -
Columbus, OH - Armed Robbery
•
Gas Station - Silver
Spring, MD - Armed Robbery
•
Guns - Savannah, GA -
Burglary
•
Home Depot - Bangor,
ME - Robbery
•
Jewelry - Queenstown, MD -
Robbery
•
Jewelry - Menlo Park, NJ -
Robbery
•
Jewelry - Las Vegas, NV -
Robbery
•
Jewelry - Chula Vista, CA -
Robbery
•
Liquor - Rockford, IL
- Armed Robbery
•
Pharmacy -Washington,
DC - Burglary
•
Pharmacy - Washington,
DC - Burglary
•
Pharmacy - Arlington,
VA - Burglary
•
Restaurant - Brooklyn,
NY - Armed Robbery
•
Restaurant - Chester,
VA - Armed Robbery (Burger King)
•
7-Eleven - West
Jordan, UT - Armed Robbery |
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Daily Totals:
• 15 robberies
• 7 burglaries
• 0 shootings
• 0 killed |
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Click to enlarge map
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Gregory Bleakley, CFI,
LPC named Regional Asset Protection Manager for Party City
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Division Safety and Loss Prevention Manager
Atlanta, GA
- posted October 5
Under the guidance of the Directors of Loss Prevention (LP) and
Health, Safety and Environment (HSE), the Loss Prevention & Safety Manager is
responsible for overseeing and championing initiatives and company programs,
processes and controls that builds a culture around continuous improvement in
safety/environment incidents, loss prevention, and security outcomes... |
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Regional Asset Protection Manager
Emeryville, CA
- posted October 2
The Regional Asset Protection and Safety Manager will lead the Region in shrink
reduction and profit maximization efforts. The position will proactively seek to
bring economic value to the company, promoting profitable sales and world class
customer service while ensuring a safe place to work and shop... |
 |
Asset & Profit Protection Investigations Analyst
San Francisco, CA
- posted September 24
You should have strong analytical skills, be a quick
learner, and drive to innovate with both technology and processes. They will be
personable, open to learning, collaborating with others, and apt to saying "yes"
or "I'll find a way", rather than "no" or "that's impossible"...
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Area Loss Prevention Manager
Pittsburgh, PA
- posted September 10
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
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Customer Success Specialists
Multiple Locations - posted October 9
The
role of the Customer Success Specialist is to engage, empower, and excite our
community. As a Customer Success Specialist, your primary responsibility is to
ensure both retailers and law enforcement, who make up our community, have great
experiences and achieve real crime reduction outcomes from using our platform.
Apply Here
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Sales Representatives
NuTech National - posted October 13
NuTech National, an
established and rapidly growing 40+ year electronic security company is
expanding our National Sales Team. Seeking motivated, driven and successful
sales reps to expand our national retail and governmental vertical markets. Top
pay, benefits and signing bonus available. Please apply to
melissa@nutechnational.com |
Featured Jobs
To apply to any of today's Featured Jobs,
Click Here
 |
|
View Featured
Jobs |
Post Your Job
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Holding people accountable can be a difficult task made even more difficult if
those people don't even hold themselves accountable for their own performance or
actions. Rationalizing, minimizing, deflecting - some people are just incredibly
difficult to develop and lead. But then again, isn't that the key to being good
leaders. Learning how to manage and lead is a life-long process that's tested
every day you go to work. With human nature being to take the path of least
resistance, the manager has to be there making sure no one does.
Just a Thought,
Gus
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