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October 4-5

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October 4-6

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November 7-10

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November 15-17

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Jonathon Burris, LPC named Director of Risk Management
for Belle Tire

Before being named Director of Risk Management for Belle Tire, Jonathon served as Regional Asset Protection Manager for Victra - Verizon Authorized Retailer. Prior to that, he spent nearly three years at Whole Foods Market as Senior Regional Asset Protection and Safety Manager. Earlier in his career, he held AP/LP roles with Walgreens, Walmart, Sears, and TJX Companies, Congratulations, Jonathon!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







Interface Systems Shares Best Practices with Retailers
for Cybersecurity Month

Company highlights prevention strategies for securing POS, cloud-based applications, and mitigating loyalty program fraud

St. Louis, MO (October 4, 2022) - As retailers integrate their digital and physical shopping experiences to future-proof their business models, it's never been more important to be aware of the cybersecurity vulnerabilities that can be created by digital transformation. As cybersecurity awareness month becomes a focus of discussion in October, Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares best practices on how to prevent retail cyber-attacks and mitigate fraud.

Read more in today's Vendor Spotlight column below

LPRC IMPACT Kicks off in Gainesville, FL


Original founders of LPRC recognized onstage.

STRATEGY @ IMPACT: Design-Thinking to Reduce Violence

Great crowd of AP/LP professionals at the
 LPRC IMPACT opening reception

The LPRC IMPACT Welcome Kit

Click here to learn more about LPRC IMPACT

The U.S. Crime Surge
The Retail Impact

Retailers No Longer Shy Away from Talking About In-Store Theft
What all that stealing says about America

Is stealing from stores really increasing, and if so, by how much? Turns out hard data is tough to come by, but nationally, the problem might not be as bad as it seems.

Maybe those shocking organized theft videos or the railroad bandits of LA make the problem feel overblown. But I don't think it's that simple. First of all, a significant portion of retail crime goes unreported. Another point is that these are broad-brush numbers. While in some localities shoplifting rates are flat, in others, i.e., New York, San Francisco, they may be soaring.

'Organized retail crime has definitely been ticking up'

Who's doing the stealing? "Three categories," says Lisa LeBruno, senior executive vice president of the Retail Industry Leaders Association. "There's the opportunistic shoplifter, the persistent habitual offender and then organized retail crime gangs or ORC," she says.

What's getting stolen? "CRAVED," says Mark Mathews, vice president of research development and industry analysis at the National Retail Federation. "Which stands for items that are concealable, removable, available, valuable, enjoyable, and disposable."

Companies used to be tight-lipped about thieving as it scares off Wall Street, customers and employees. Not so much anymore. "Organized retail crime has definitely been ticking up over the last few years," says Mike Combs, director of asset protection, organized retail crime and central Investigations team at The Home Depot. "During the pandemic, many would have thought it may have gotten better, but it actually got worse. It certainly affects the bottom line."

Best Buy CEO Corie Barry said on an earnings call last November that the pressure from retail theft was showing up in the company's financials, the Wall Street Journal reported. Rite Aid reported a tough quarter on Thursday and its stock plummeted 28% that day. The company said that store closures, driven in part by excessive theft, were a factor.

Also exacerbating the situation are some additional factors: The opioid crisis, a dearth of employees and now inflation. More stealing may make matters worse. Like so many things in America these days, our social contract doesn't seem well distributed. finance.yahoo.com

States Across the Country Battling ORC
Op-Ed: Congressional action needed to combat organized retail crime

By Ellie Taylor is CEO of the Alabama Grocers Association

Although multiple states have taken steps toward addressing the pervasive issue that is organized retail crime, the plague continues to spread. These are sophisticated shoplifting rings that are able to turn a huge profit by selling items stolen in mass online to unsuspecting customers.

In Alabama, these organized efforts have cost both large and small businesses thousands of dollars, siphoning valuable resources away from hiring new employees and growing their storefronts. What's even more concerning is that retail theft has escalated to physical violence.

As of this date, Congress has failed to take any action. However, Alabama's State Legislature has already taken steps to address this issue through the passage of HB 318 this past January. The legislation enacted a more specific verification process for high-volume, third-party online sellers that sell online out of Alabama.

Meanwhile, other states across the country are passing their own pieces of legislation, each with slightly different compliance language. It's time for our lawmakers in Washington to create a uniform standard. Come September, Congress has the opportunity to do so by passing the INFORM Consumers Act.

INFORM would tackle the chaos created by nationwide organized retail crime by implementing a direct, coherent, and straightforward approach that includes requiring online marketplaces to disclose the name, tax I.D., bank account information and contact information of certain high-volume, third-party sellers.

These simple requirements would disincentivize criminals from stealing in the first place while also ensuring online sellers are protected from burdensome regulations. yellowhammernews.com

Reversing the Damage of Progressive DAs
Op-Ed: Making New York's criminal justice system work again
Legislators in Albany and City Hall, under the influence of activists, have undermined prosecutors' and judges' ability to protect the public. Some district attorneys have deprioritized or backed away from the prosecution of politically disfavored offenses. To make matters worse, judges face a confusing set of laws that prohibits them from considering dangerousness when making decisions on bail, leading some politicians to claim that they need to be "retrained."

The consequences of the problem can be seen first and foremost in rising citywide crime rates, but also in a steady stream of horrific incidents in my home borough of Queens.

Over the past several years, our city has experienced double-digit increases in homicides, shootings, robberies, grand larcenies, hate crimes, and quality-of-life offenses (shootings and homicides are trending down compared to last year, but every other crime is up year-over-year, and all are up sharply since pre-pandemic). The human toll from this stark increase in crime is impossible to quantify and has led to a rising sense of fear and disorder, from our streets to our subways.

Through laws passed in Albany and decisions made by prosecutors and judges, this culture of accountability has been undercut. With little debate, leaders in the Legislature succumbed to political pressure to reform the system, passing sweeping and ill-conceived legislation that was crafted by advocates who were accountable to no one.

We need to recognize the mistakes that have been made and reverse them. The Legislature must act without delay. District attorneys must make it clear that their primary obligation is to protect public safety in the communities they were elected to serve. They must ensure that their constituents know that those who break the law will be held accountable. nydailynews.com

Macy's AP Accused of Framing NYPD Sergeant in Shoplifting Case
NYPD sergeant accused of shoplifting sues Macy's for racial profiling, false arrest
An NYPD sergeant arrested for shoplifting in a Yonkers Macy's is suing the department store giant, claiming security guards falsely arrested her and ruined her career.

In a lawsuit filed in Brooklyn Federal Court, Sgt. Eva Pena says she was a "loyal longtime customer" of Macy's until Sept. 3, 2019, when store security and Yonkers police "falsely arrested her and is maliciously prosecuting her without having observed a crime committed in their presence."

She claims in court papers she was targeted by store security guards because she is Dominican and that, although a store security guard followed her around the store and into both the changing rooms and bathrooms, no one ever saw her commit a crime.

Macy's Asset Protection Officer Samantha Newton-Henry said during Pena's department trial in July that she never saw Pena take the clothing that was later found in the cop's bag, court documents cite. Nor was the theft caught on video.

Newton-Henry also claimed Pena signed a confession. Pena has accused the store's asset protection staff of framing her, trying to shake her down and forging her signature on the confession. The shakedown allegations are not mentioned in Pena's lawsuit. The criminal case against her is still pending in Westchester Criminal Court. nydailynews.com

Another City Battling ORC Surge
Colorado Springs Police Department Targets Rising Retail Crime
The Colorado Springs Police Department has identified an ongoing rise in retail crime across the City of Colorado Springs, although this situation is occurring across the entire nation. Law Enforcement has identified a nexus between retail theft cases and drug use, often tied to the Fentanyl crisis occurring in our community.

On September 22, 2022, Colorado Springs Police Department Divisional Detectives and Patrol Officers partnered with area retailers for a targeted Shoplifting Deployment. The deployment partnered with local loss prevention employees at various retail stores to identify in progress shoplifts and have law enforcement contact the shoplifters, detain, and arrest or cite the shoplifters when it applied. The goal of the targeted deployment was to address multiple shoplifting hot spots across the city.

During the targeted deployment, officers made eight total arrests and cleared four felony warrants, 5 misdemeanor warrants, and served two outstanding citations. Two of the arrests were for new felony level charges for possession of Fentanyl. coloradosprings.gov

Rite Aid Says Theft Is a Much Bigger Problem Than You Might Think

Police unions snub Letitia James, back GOP's Michael Henry for NY AG



COVID Update

619.7M Vaccinations Given

US: 98.2M Cases - 1M Dead - 95.2M Recovered
Worldwide: 623.8M Cases - 6.5M Dead - 604M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 802

The COVID Impact: Walgreens Turns to Robots for Help
Walgreens Turns to Prescription-Filling Robots to Free Up Pharmacists
Walgreens Boots Alliance Inc. is turning to robots to ease workloads at drugstores as it grapples with a nationwide shortage of pharmacists and pharmacist technicians.

The nation's second-largest pharmacy chain is setting up a network of automated, centralized drug-filling centers that could fill a city block. Rows of yellow robotic arms bend and rotate as they sort and bottle multicolored pills, sending them down conveyor belts. The company says the setup cuts pharmacist workloads by at least 25% and will save Walgreens more than $1 billion a year.

The ultimate goal: give pharmacists more time to provide medical services such as vaccinations, patient outreach and prescribing of some medications. Those services are a relatively new and growing revenue stream for drugstores, which are increasingly able to bill insurers for some clinical services.

Covid-19 increased the demands on pharmacies as they expanded into testing and vaccinations, putting pressure on staff and creating a shortfall of pharmacists that many chains have struggled to fill. Walgreens has reduced pharmacy hours at a third of its nearly 9,000 U.S. stores, and in some markets is offering signing bonuses of up to $75,000 to fill pharmacist jobs. wsj.com

'Twindemic' Coming this Winter?
Flu is expected to flare up in U.S. this winter, raising fears of a 'twindemic'
The flu virtually disappeared for two years as the pandemic raged. But influenza appears poised to stage a comeback this year in the U.S., threatening to cause a long-feared "twindemic."

While the flu and the coronavirus are both notoriously unpredictable, there's a good chance COVID cases will surge again this winter, and troubling signs that the flu could return too.

"This could very well be the year in which we see a twindemic," says Dr. William Schaffner, an infectious disease professor at Vanderbilt University. "That is, we have a surge in COVID and simultaneously an increase in influenza. We could have them both affecting our population at the same time." npr.org

Philadelphia health care workers say they experience violence and assaults 'constantly' while on the job

Australia: If you think scrapping COVID-19 isolation periods will get us back to work and past the pandemic, think again



Business Continuity/Crisis Management
Proactive - Reactive

Hurricane Ian
Response & Recovery

(section sponsored by Genetec)

Crisis Management and Business Continuity Management:
Why Is It Often Confused?

The lack of ability to differentiate these two concepts will result in the content and execution of CM and BCM plans being unnecessarily overlapped.

Business Continuity Management (BCM)

Business Continuity (BC) Management or BCM is a holistic management process for identifying potential impacts from threats, and for developing response plans. The objective is to increase an organization's resilience to business disruptions and to minimize the impact of such disruptions.

Crisis Management (CM)

Crisis Management or CM is the overall coordination of an organization's response to a crisis, in an effective, timely manner, with the goal of avoiding or minimizing damage to the organization's profitability, reputation, or ability to operate.

What is Crisis Management Vs Business Continuity Management?

During a crisis, your organization is expected to execute the crisis management plan and during a disaster, the business continuity plan. The decision making process for the handling of the crisis or disaster is shouldered by the senior management team. The execution of the necessary crisis response and should there be a denial of access to the "people, process and infrastructure, "the recovery activities in accordance with recovery strategies and business continuity plans will be executed.

What is confusing is the overlapping of activities for the crisis response and continuity of operations. It is good to start any discussion from the definition of a crisis and disaster. The question to ask when the incident occur, "Is this a crisis or a disaster?" blog.bcm-institute.org

The Historic Economic Toll of Hurricane Ian
Hurricane Ian could cause $75 billion in damage

The best-case-scenario for damage is $66 billion, a data firm said.

In all, the economic damage wrought by the hurricane could reach up to $75 billion, according to a projection released on Saturday by data firm Enki Research, which studies the financial impact of storms.

The estimate put the best-case scenario for storm damage at $66 billion, Enki Research said. The median projection of cost amounts to $71 billion, according to computer models used by the data firm. Hurricane Ian will be among the 10 costliest storms in U.S. history, Enki Research said, adding that it may end up among the five costliest after the damage is fully assessed.

However, the projected costs for Hurricane Ian would amount to less than half of the damage caused by Hurricane Katrina, which totaled $161 billion. Hurricane Ian demolished homes and businesses, damaged infrastructure like roads and bridges and harmed citrus fruit trees that make up a key industry in the state. abcnews.go.com

Four suspects busted for allegedly looting in Florida after Hurricane Ian
The four suspects were charged with burglarizing an unoccupied structure after Hurricane Ian slammed Florida

   Lee County Sheriff Warns Zero Tolerance For Looting After Ian

   Martin County Sheriff's Rapid Response Team on looting patrols in Charlotte County

   2 Walmart & Sam's Club Stores Still Closed From Hurricane Ian  

   Resources Available for Businesses Impacted by Hurricane Ian

   Business Recovery Center set to open in Tampa to help those impacted

In Case You Missed It: LP/AP Leaders Lead Natural Disaster Response Efforts

Marvin Ellison, CEO of Lowe's at NRF LP Conf. 2010:
Home Depot's AP Team Excelled During Katrina

Marvin Ellison, current Lowe's CEO - who started his retail career at Target in AP in 1987, progressing to EVP at The Home Depot in 2002 and then CEO at JCPenney in 2014 - spoke at NRF PROTECT in 2010 and said that Hurricane Katrina in 2005 is where the Home Depot Asset Protection Team truly excelled and led the organization as the HD first responders, so to speak, and did an incredible job, going above and beyond and establishing creditability and corporate-wide recognition. It's where the HD AP team stood up and led the entire organization during a historic natural disaster.

Retail & Government Operations Centers

National Business Emergency Operations Center
Florida State Emergency Operations Center
Lee County - SW Florida Operations Center
Walmart Emergency Operations Center
Amazon's Disaster Relief Hub
Target Emergency Operations Center
Home Depot's Natural Disaster Command Center
Lowe's Emergency Command Center
Microsoft Teams Emergency Operations Center

Most At-Risk Retailers
Retailers at risk of bankruptcy as consumers tighten wallets in 2022

As demand wavers and capital gets harder to find, some could face default and bankruptcy, including last year's digital darlings.

This time last year the retail companies that carried the very lowest FRISK scores, indicating the highest risk of bankruptcy, numbered just three. As of Sept. 30 this year, the number had surged to 18, a cohort size much more in line with pre-pandemic risk levels.

Of that, nine retailers had a FRISK score of 1, indicating a 9.99% to 50% chance of filing for bankruptcy within the next 12 months. Another nine had a FRISK score of 2, representing a 4% to 9.99% chance of bankruptcy by CreditRiskMonitor's calculations.

FRISK scores only cover those companies with publicly traded stocks or bonds. Credit ratings and other measures of default risk turn up other names as well. Those with the lowest ratings from Creditntell include, as of July, Tuesday Morning, Party City, GameStop, Rite Aid, Bed Bath & Beyond, Casper and Joann.

Meanwhile, Fitch Ratings' most recent lists of loans of concern include a handful of retailers, including Belk, Men's Wearhouse, Boardriders and Premier Brands Group (a reorganized incarnation of the old Nine West Holdings). retaildive.com

CFOs Feeling the Heat
80% of CFOs Expect Cost Pressures to Persist Into Next Year: Weekly Stat

Increased costs and poor labor pools are proving to be difficult challenges to CFOs, according to the Richmond Fed survey.

The share of firms with abnormally large increases in the majority of their costs doubled since the second quarter of last year, from 26% to more than 52%. More than 80% of firms expect cost pressures to persist into next year, and around a third expect these pressures to last longer than a year.

More than half (55%) of respondents said their spending increased in the last 90 days. Yet despite having to spend more to maintain status-quo, over two-thirds (68%) of CFOs expressed optimism in their own company's future.

Data shows more than half (53%) of financial executives reported having an abnormally large increase in a majority of their costs, an indication that companies are spending more to get the same results. More than half (58%) of respondents told surveyors that it was harder to find skilled employees now than at the beginning of the year. As workers are demanding benefits including flexible working conditions, balances between work and leisure, and higher compensation packages, finance teams across the board face myriad challenges to hire the right people. cfo.com

Union Retaliation Fears
Starbucks workers have unionized at record speed; many fear retaliation now
This month, workers from hundreds of unionized Starbucks stores are expected to sit down for collective bargaining for the first time, while others will vote in still more union elections to come.

So far, more than 300 Starbucks stores in close to three dozen states have had union elections - a stunning number, given not a single company-owned store had a union at this time last year. Even more remarkable is that 80% of them, or around 245 stores, have gone in favor of forming a union.

Even at unionized stores, fear of retaliation is prevalent

Meanwhile, those still pushing for a union at Starbucks say they remain fearful that they could lose their jobs at any time.  Workers United says Starbucks has fired more than 100 union leaders. Federal labor officials investigating the dismissals have concluded that some employees were indeed wrongfully terminated, including seven in Memphis. npr.org

Why inflation is great news for Chipotle, Olive Garden, Aldi, and Walmart

California law forces most companies to provide salary info in job ads

In Case You Missed it

Returnless Refunds: 4 Risks & How to Mitigate Them

By: Michele Marvin, Vice President of Marketing, Appriss Retail

Download Order Claims: A Growing Source of Ecommerce Fraud.


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Interface Systems Shares Best Practices with Retailers
for Cybersecurity Month

Company highlights prevention strategies for securing POS, cloud-based applications, and mitigating loyalty program fraud

St. Louis, MO (October 4, 2022) - As retailers integrate their digital and physical shopping experiences to future-proof their business models, it's never been more important to be aware of the cybersecurity vulnerabilities that can be created by digital transformation. As cybersecurity awareness month becomes a focus of discussion in October, Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, shares best practices on how to prevent retail cyber-attacks and mitigate fraud.

Retail chains face a variety of security challenges, from connected POS (Point of sale) systems and devices to online ordering and delivery applications. Retailers' data lakes, which combine their customers' data with credit card information, make them particularly attractive targets for cybercriminals. The consequences of security lapses go beyond legal issues and often result in significant financial loss as customers lose confidence in the brand.

Securing the Point of Sale

POS applications are directly connected to credit card data, loyalty management applications, and inventory management systems. They are easily accessible, and retailers often struggle to manage the sheer number of in-store terminals, self-service kiosks, and mobile payment devices. To secure their POS, retailers need to:

Encrypt all POS data end-to-end
Accept EMV chip cards and NFC (contactless payment) technologies
Whitelist applications to run on a POS system
Keep their POS software up to date
Address PCI-DSS compliance gaps proactively
Segment the POS network
Physically secure POS devices including mobile POS devices
Watch out for unusual transactions
Integrate security cameras with POS transactions

Securing cloud-based applications

Retailers are leading the way in cloud adoption and security breaches in cloud applications can have devastating repercussions for retailers. According to the 2022 IBM Cost of a Data Breach Report, the average cost of a data breach in retail in 2022 is $3.28 million. To protect their cloud-based applications, retailers need to:

Adopt a zero-trust security model to help prevent unauthorized access to sensitive data.
Protect sensitive data in cloud environments using policy and encryption.
Invest in security orchestration and automation of response (SOAR) and extended detection and response (XDR) to help improve detection and response times.
Understand the scope of cloud service provider security responsibilities.
Organize ongoing security awareness training for all employees.

Protecting against loyalty programs fraud

While loyalty programs have evolved in the last decade, they have to deal with a variety of sophisticated cyberattacks and scams. The key to stopping loyalty program fraud is to implement multiple layers of protection:

Implement a robust data analytics system to flag suspicious transactions.
Enforce password policies and encourage multifactor authentication.
Limit the personal data needed to enroll in the rewards program.
Regulate access to loyalty management systems and implement a zero-trust security framework.

Choosing the right partner

Interface's managed network services and PCI compliance program can help retail chains proactively address cybersecurity threats and accelerate digital transformation. Interface handles design, implementation, and maintenance for all network, security and business intelligence services allowing retail chains to improve security, eliminate operational complexity, and focus on innovation.

To learn more, read the in-depth blog on how digital transformation is opening the door for retail cybersecurity attacks.







October is Cybersecurity Awareness Month

Weekly Topic: Third Party Risk

While an organization may have strong cybersecurity measures in place and a solid remediation plan, outside parties, such as third-party vendors, may not uphold the same standards. These third-party relationships can increase vulnerabilities by providing an easier way for potential threats to attack even the most sophisticated of security systems.

Failure to manage these risks can leave organizations exposed to regulatory action, financial action, litigation, reputational damage, and can impair the organization's ability to gain new or service existing customers.

Learn more here about third party risk

DHS Cybersecurity Effort
Department of Homeland Security Kicks Off Cybersecurity Awareness Month

DHS components play role in cyber resilience, investigating cyber activity, and advancing cybersecurity

WASHINGTON - Throughout October, in recognition of Cybersecurity Awareness Month, the Department of Homeland Security is committed to raising awareness about how to combat the constant and ever-increasing threat from malicious cyber actors. Many of the Department's component agencies play a lead role in strengthening the nation's resilience across public and private sectors, investigating malicious cyber activity, and advancing cybersecurity alongside our democratic values and principles.

DHS has several cybersecurity initiatives, including the Joint Cyber Defense Collaborative, Shields Up, the creation of the Cyber Safety Review Board, and the announcement of $1 billion in cybersecurity grants for state and local partners.

The Cybersecurity and Infrastructure Security Agency: leads the national effort to understand, manage, and reduce risk to our cyber and physical infrastructure.

Transportation Security Administration: uses a combination of regulation and public-private partnerships to strengthen cyber resilience across the broad transportation network.

Advertisement The United States Coast Guard has broad authority to combat cyber threats and protect U.S. maritime interests both domestically and abroad.

The United States Secret Service investigates cybercrime such as network intrusions and ransomware, access device fraud, ATM and point-of-sale system attacks, illicit financing operations and money laundering, identity theft, social engineering scams, and business email compromises.

Immigration and Customs Enforcement - Homeland Security Investigations is a worldwide law enforcement leader in dark net and other cyber-related criminal investigations.

The Office of Policy leads the whole of federal government effort to coordinate, deconflict, and harmonize cyber incident reporting requirements through the Cyber Incident Reporting Council.

The Office of the Chief Information Officer ensures strong cybersecurity practices within DHS, so that the Department may lead by example.

For more information about the Department's cybersecurity efforts, see the Cyber Mission Overview Fact Sheet. dhs.gov

Retailers Under Cyberattack
The growing cybersecurity threats facing retailers

Retailers are being targeted by cybercriminals keen to take advantage of a fast-expanding attack surface.

Recent high-profile attacks on chains like Spar and 7-Eleven show that retailers are now a prime target for cybercriminals.

With large footprints and an increasing array of operational technology, shops and online retailers face a growing range of threats from criminal gangs eager to disrupt their operations,

Tech Monitor news editor Matthew Gooding spoke to James Musk, UK sales director at SonicWall, about the company's research into the types of attacks being used against retailers. They also discuss what businesses can do to protect themselves, and how they can ensure staff are vigilant when it comes to spotting potential cyber breaches. techmonitor.ai

New CISA Directive
CISA directive orders federal civilian agencies to regularly report software vulnerabilities
The Cybersecurity and Infrastructure Security Agency announced a Binding Operational Directive on Monday ordering federal civilian agencies to enhance efforts to detect vulnerabilities in their networks, a move that CISA Director Jen Easterly hopes the private sector will emulate.

The Improving Asset Visibility and Vulnerability Detection on Federal Networks, or BOD 23-01, directive is designed to improve "asset visibility and vulnerability detection on federal networks," Easterly told reporters during a CISA roundtable discussion on Monday. Federal civilian agencies now will be expected to report detailed data about vulnerabilities to CISA at timed intervals using automated tools, she said.

The development of the directive "really reflects [CISA's] rapidly maturing role" of helping agencies improve network visibility, she said, pointing to the Solar Winds supply chain compromise as a prime example of the "gap" in agencies' awareness of their own threat surface.

By establishing baseline requirements for agencies to use in identifying assets and vulnerabilities, Easterly said the directive gives CISA a much more granular view of federal agencies' disparate cybersecurity postures cyberscoop.com

For Cybersecurity Awareness Month (& Halloween) - Some Scary Cyber Threat Stats

Report: Benchmarking security gaps and privileged access

To Cybersecurity Incident Responders Holding the Digital Front Line, We Salute You







Be Prepared: Set Up An Emergency Contact

Technology can help us in times of emergency in many ways. Make sure that you are making the most out of your iPhone by setting up an emergency contact that you can use to quickly call for help or alert your emergency contact in time of need. To add an emergency contact, go to Settings, then click on Health, select Medical ID and then add in your emergency contact. Also, if you need to quickly call emergency services or your contact, rapidly tap the side button 5 times.




Amazon is Always Watching
New Amazon products designed to be in every corner of your home
Amazon unveiled a long list of product updates ahead of the holiday shopping season that appear designed to further insert its gadgets and services into every corner of our homes with the apparent goal of making everything a little easier. But the event was also another reminder of just how much Amazon's many products are watching us.

During prior events, Amazon raised eyebrows with blatant examples of surveillance products, including drones and Astro, the dog-like robot that patrols the home. But this year, Amazon's advancements in everyday tracking were a bit more subtle.

Amazon is far from the only tech company offering products that monitor users or collect data with the promise of improved conveniences, productivity and safety. But Amazon, perhaps more than any of its peers, has created a sprawling suite of products and services that arguably track more of our daily lives in and around our homes.

In the process, Amazon is possibly testing customers' comfort levels with how much any single company should know about our lives, and perhaps shifting our tolerance, too. Jonathan Collins, an analyst at ABI Research, said the scope and breadth of the company's consumer offerings may be a concern for some, but many may simply accept the tradeoff for conveniences.

Amazon has a history of being caught collecting user data without consumers knowing. In 2019, reports surfaced that Amazon was recording snippets of conversations from Alexa users that were sometimes reviewed by humans. In the wake of backlash, Amazon changed its settings so people could opt out of this.

But Amazon's continued rollout of products that can monitor customers to varying degrees comes at a time many Americans have more reason to be mindful of data collection given the shifting legal landscape around abortion. Digital rights experts have warned that people's search histories, location data, messages and other digital information could be used by law enforcement agencies investigating or prosecuting abortion-related cases. cnn.com

Macy's Dives into the Online Marketplace Game
Macy's Manifests a Marketplace with Mirakl
First Amazon, then Walmart-and now even Macy's is creating a marketplace. This week, the retailer announced the launch of its own online marketplace featuring "a curated assortment of new brands, merchandise categories and products from third-party merchants and brand partners." The new marketplace will feature 20 product categories and 400 new brands and, the company emphasized, will be seamlessly integrated into its regular e-commerce site this fall. Purchasers will also earn Star Rewards loyalty points for their purchases.

The key word in the Macy's announcement is curated-implying that Macy's does not plan to offer a chaotic, messy marketplace with the copycat items and low-quality merchandise that plague other marketplaces. Macy's also announced that its platform will be operated by French cloud-based software company Mirakl, which offers tools for business-to-business (BTB) and business-to-consumer (B2C) marketplaces. Mirakl recently announced that its annual recurring revenue in 2021 totaled more than $100 million. coresight.com

Amazon launching a dedicated hub for affordable shopping options







Fresno, CA: C-store scam: woman using gift cards to steal thousands of dollars
A local convenience store owner is now sounding the alarm for others to be on the lookout-as a woman has been caught on camera carrying out a scam involving gift cards. "My money is lost. There's no insurance coverage. There's nothing. She's going from store to store," says Sushil Prakash, who is a Franchise owner for several 7-Eleven locations in Fresno. Surveillance video from Friday afternoon shows the woman walking into 7-Eleven, at Chestnut and Belmont, and asking the cashier to load a Vanilla-brand Visa Gift Card with $500. She puts cash on the counter, he loads up the card, and counts out the money-a lot of smaller bills. Enough, he's distracted when she swaps out the loaded card for one in her purse. It appears she's short, so she takes back her money and leaves with her cash and the loaded card in her purse. Prakash says he was only alerted to the crime following a group text chat with other franchisees. "They're posting her pictures. 'We got hit for $500', 'We got hit for $500.' I was like, 'Oh my God'," Prakash said. "Then we did the cash report and we're short $500." He says franchise owners from Bakersfield, Merced, Modesto, Stockton and Sacramento have all reported encounters with the woman. kmph.com

Huntsville, AL: Suspects wanted for thefts at Ulta, Belk and DSW Shoes
Officials with the Huntsville Police Department say thieves have been targeting major retailers. They need the public's help to find the suspects. Investigators told WAFF the suspects have allegedly targeted Ulta, DSW shoe store and Belk over the last six months. HPD released photos of three women putting stolen goods into their bags. In several burglaries, up to five people have been involved. Officers need your help finding the suspects. waff.com

Madison, GA: Shoplifting suspect arrested after two-week spree at Walmart
From Sept. 12 to Sept. 27 Madison Police Department officers were called to Walmart, Eatonton Road, three times in response to shoplifting complaints regarding a single suspect. At 3:30 p.m. on Tuesday, Sept. 27, Madison Police Officer Mike Maxwell, responding to a shoplifting complaint, found the suspect, 65-year-old Carnell Porter, Madison, hiding in bushes near Eatonton Road. Porter was placed in handcuffs and arrested. morgancountycitizen.com

Ocala, FL: Police looking for two men who allegedly stole $700 in merchandise from Lowe's

Williamsport, PA: 4 prior thefts: $33 Wegmans candy theft leads to felony charges

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Shootings & Deaths

Los Angeles, CA: 'Murdered over a wig:' LA store owner killed trying to stop shoplifters; 2 teens arrested
New details have been released in the stabbing of a Fashion District store owner in downtown Los Angeles - who possibly may have been murdered over a wig. Tommy Lee immigrated to the United States from South Korea and owned a wig shop in the Fashion District for about 20 years. On Saturday, around 1:15 p.m. near the intersection of Wall Street and Olympic Boulevard, two 17-year-olds approached Lee and tried to rob him. The robbery ended with the store owner being stabbed to death. Both suspects were eventually arrested following the incident. Neither of the names was released due to the fact that they were minors. Lee's business had been targeted by robbers at least several other times before Saturday's deadly incident. His death marks the latest in violent crimes happening across Los Angeles County. foxla.com

Prince George, VA: Fatality reported at Perdue Farms distribution center
An employee of the Perdue Farms distribution center in Prince George, Virginia, died after an apparent accident occurred on September 30. Few details have been offered so far about the incident, but company spokesperson Andrea Staub did confirm that there was a fatality, emailing the following statement to WATT Global Media: "We're deeply saddened by the accidental death of one of our associates at our distribution center in Prince George, Virginia, and offer our deepest sympathies to his family, friends and co-workers. We are in full cooperation with local authorities and their investigation of the incident." That same facility was the scene of a fatal accident in 2021, when an employee there, Eugene R. Fuller Jr., 22, died after a pallet fell on him. wattagnet.com

Greenville, NC: Man wanted for murder of Greenville store clerk
Detectives with the Greenville Police Department's Major Crimes Unit are looking for a suspect in the death of a convenience store clerk. Warrants are out for Elijah Travis Roshon Daniel, 18, for an open count of murder and robbery with a dangerous weapon. Daniel is facing the charges in the death of Zahran Jaghama, 44, a store clerk at Amigos Tobacco Shop on 112 N. Greene Street. wcti12.com

Flint, MI: Update: Judge denies jury chance to see Family Dollar shooting scene, will allow gun evidence at trial
Jurors hearing the case of four people charged in connection with the shooting death of a Family Dollar security guard in May 2020 will not be able to be taken to the scene to inspect the site of the shooting or the route the accused allegedly took in leaving the area, a Genesee County Circuit judge has ruled. However, the jury will be privy to the fact that the victim in the case - 43-year-old Calvin Munerlyn, who was a security guard at the Family Dollar store at 877 Fifth Ave. in Flint - had a gun at the time of his death.
According to the court records, both rulings were made by Judge Brian S. Pickell after motions filed by the Genesee County Prosecutor's Office and attorney John Tosto, respectively. Tosto, the attorney for defendant Larry Teague, filed a motion in August to have the gun evidence admitted at trial. Pickell initially denied the motion before reconsidering and allowing the fact that Munerlyn possessed a gun to be heard by jurors. However, the judge ruled the issue of Munerlyn being a felon who was not legally able to possess a gun or that Family Dollar had a policy prohibiting its security guards from carrying weapons will not be admitted at trial. mlive.com

Milwaukee, WI: Family Of Man Killed Outside Grocery Store Suing Store & Its Security
The family of a 36-year-old shot to death outside a Milwaukee grocery store is suing the store and its security company. Security guards killed Luis Lorenzo last July after he opened fire on them. The lawsuit alleges it was unlawful for one of the security guards to pepper spray Lorenzo and it claims the El Rey grocery store was negligent in its hiring and supervision of the guards. The Milwaukee County District Attorney's Office determined one of those guards acted in self-defense when he shot Lorenzo to death. seehafernews.com

Arlington, TX: Man gets life for killing Arlington store clerk; victim's father says he forgives him
A 20-year-old Tarrant County resident has been sentenced to life in prison for the 2021 killing of Arlington E-Z Mart employee Jordan Hightower. Dorian Woodard was convicted of murder Monday morning in the Jan. 17, 2021, shooting death of Hightower during a robbery. After a deliberation of about 10 minutes in the trial's punishment phase Monday afternoon, the jury unanimously handed down a sentence of life in prison with the possibility of parole after 30 years. They also fined Woodard $10,000. In the closing arguments Monday afternoon, defense attorney Gary Smart said Woodard, who was 18 at the time of the killing, was struggling with an untreated mental illness, an immature brain and the results of being raised in a low-income environment. "He has the ability to be rehabilitated," Smart told the jury. Matt Rivers, the prosecuting attorney, said Woodard needs to be held accountable for his actions, and life in prison is a just punishment. After the verdict was handed down, Walter Hightower, Jordan Hightower's father, told Woodard that he forgives him. He said his relationship with God has given him the strength to move forward and he prays that Woodard will find God, too. "You can still find peace and purpose for your life," Walter Hightower told Woodard. aol.com

Walmart Armed Robber arrested for allegedly shooting at Lakewood Police Officers
A 29-year-old Denver man is in custody after allegedly shooting at Lakewood police officers over the weekend. Richard Lee Arellano was arrested on investigation of two counts of attempted first-degree murder, aggravated robbery and felony menacing, police said in a news release. Police were called Friday night to a Walmart at 7455 W. Colfax Ave. after reports of shoplifting. Arellano and another woman, Gwendolyn Gallegos, 57, were fleeing after allegedly robbing the store at gunpoint, police said. As Arellano ran away from officers in pursuit, he reportedly turned and fired several rounds at a Lakewood police detective and agent, police said. Officers did not return fire, according to police, and ultimately found Arellano after a yard-to-yard search. denverpost.com


Robberies, Incidents & Thefts

Fresno, CA: Thieves caught on camera using makeshift ramming device to break into Fresno business
About 6 suspects are wanted after being caught on camera using a homemade ramming device to break into a Fresno business. Surveillance cameras at R G Equipment of Fresno Inc. captured the burglary that happened back in August. The crew can be seen pulling up to the parking lot in a small car and a box truck. They all quickly got to work, pulling out a makeshift ramming device to smash into the wall. While doing so, one of the suspects got struck by the moving truck. They can be seen limping off. Store Owner, Marcus Fierro says the group was in and out in about five minutes. He says the building was secure by Matson Alarm Company but during the break-in, the alarm did not go off, nor did it notify the police or himself. Fierro says they may seek legal action against them. Fierro says the damage to the building and the stolen items total more than $12,000. kmph.com

London, England: JD Sports security guard punches and headbutts 'shoplifters' during violent shopping centre fight

Los Angeles, CA: Nigerian man arrested for 68 alleged robberies in Los Angeles months after hosting lavish wedding

San Francisco, CA: Jury reaches decision in $1M Armed Jewelry store robbery case

Jefferson City, MO: St. Louis man sentenced to 120 days after guilty plea to IHOP, Sonic, Family Pawn and Dollar General burglaries



Huntsville, AL: 'Yes, we are on fire again'
Amazon Fulfillment Center evacuated week after first fire. On Monday night employees in the Amazon Fulfillment Center were evacuated after a fire broke out within the warehouse. This is the second time the warehouse has had a fire reported in the past two weeks. The first was a week ago today. According to an employee at the warehouse, the employees returned to work last night. "They brought us back to work with half of the warehouse closed to everyone," the employee said. "We can still smell the smoke from last week." Huntsville Fire & Rescue has multiple units on the scene and is asking people to avoid the area. As of 10:25 p.m. employees have been sent home to wait for the next steps. Last week when the fire broke out the employees were paid for the time out of the warehouse. waff.com



Beauty - Los Angeles, CA - Armed Robbery / Owner killed
C-Store - Williamsburg, VA - Armed Robbery
C-Store - Naugatuck, CT - Armed Robbery
C-Store - Bayonne, NJ - Armed Robbery
CVS - Manteca, CA - Armed Robbery
Dollar - Lagrange, GA- Armed Robbery
Dollar - Troup County, GA - Armed Robbery
Dollar - Pittsburgh, PA - Armed Robbery
Gas Station - Indianapolis, IN - Armed Robbery/ Cust shot
Gas Station, Chicago, IL - Armed Robbery
Jewelry - Murfreesboro, TN - Robbery
Jewelry - Fairfax County, VA - Armed Robbery
Jewelry - Douglasville, GA - Robbery
Jewelry - Plantation, FL - Robbery
Jewelry - Myrtle Beach, SC - Robbery
Jewelry - Greensboro, NC - Robbery
Liquor - Suffolk, VA - Burglary
Pawn - Atlanta, GA - Armed Robbery
Shoes - Greenfield, IN - Armed Robbery
Tobacco - Greenville, NC - Armed Robbery / Clerk killed
Walmart - Lakewood, CO - Armed Robbery


Daily Totals:
• 20 robberies
• 1 burglary
• 2 shootings
• 2 killed

Click to enlarge map



None to report.

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Regional Loss Prevention Auditor
Multiple Locations - posted April 20
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