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 9/30/22

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In Case You Missed It

September's Moving Ups

8 New Senior LP's: 8 Appointments - 0 Promotions


Amazon Web Services (AWS) named Jennifer Hagala Sr. Program Manager, Recruiting - Security
Aritzia named Chris Kelly Senior Manager, Risk - Supply Chain
Dragonfruit AI named Ray Cooke VP of Business Development
FaceFirst named LP veteran Mike Wiley Vice President, Product
Protos Security named Aaron Hancart Director of National Operations
Staples named Brendan Fitzgerald Director of Asset Protection & Corporate Security
Sysco named Kevin J. Thomas CFE, CFI, CBCP Senior Dir., Head of Global Physical Security & AP
Target named Eric Rode LPC, CFI Sr. Business Partner - AP Governance


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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Join us as we bring IMPACT back to the swamp!


With the largest and most capable research team the LPRC has ever had, 2022 IMPACT is going to be the most engaging, collaborative, and innovative conference that the LPRC has ever put on. 2022 IMPACT is coming back to Gainesville and we want to see you there!
 


 



The U.S. Crime Surge
The Retail Impact


NRF & RILA Applaud 'Combating Organized Retail Crime Act of 2022'

NRF Statement on Senate ORC Legislation

WASHINGTON - The National Retail Federation today issued the following statement from Senior Vice President of Government Relations David French regarding the Senate introduction of the Combating Organized Retail Crime Act of 2022.

"We applaud Senators Grassley and Cortez Masto for introducing the Combating Organized Retail Crime Act of 2022. Organized Retail Crime (ORC) is a multibillion-dollar problem impacting the retail industry and jeopardizing the safety of associates and customers. According to NRF's 2022 National Retail Security Survey, retailers reported a 26.5% increase in ORC, on average. Perhaps more concerning, retailers also noted an increase in violence and aggression associated with ORC over the past year.

"The Combating Organized Retail Crime Act of 2022 will establish a new Organized Retail Crime Coordination Center to align counter-ORC activities nationally and internationally by developing a national-level ORC intelligence perspective, facilitating information sharing and cross-agency investigations, and serving as a center of expertise for training and technical assistance. This coordination is a critical step for retailers to effectively combat these criminal activities." nrf.com

Retailers Welcome Bill to Combat Organized Retail Crime

Today Senator Grassley (R-IA) introduced the Combating Organized Retail Crime Act, legislation that would create a federal organized retail crime task force. The Retail Industry Leaders Association (RILA) Senior Executive Vice President, Public Affairs Michael Hanson issued the following statement in response.

"The alarming rise in organized retail crime that we are seeing in communities across the country is putting employees and customers in harms' way. The legislation Senator Grassley introduced today is a crucial step in tackling this growing, complex problem. By establishing a federal task force to help track and prosecute criminals, we can increase collaboration and transparency among stakeholders, and help curb what has become a $69 billion problem for American businesses. Homeland Security has tracked the proceeds from selling stolen goods online to other nefarious criminal activities such as human trafficking, gun smuggling, narcotics and terrorism.

"Retailers have strongly supported the INFORM Consumers Act, which would bring much needed transparency by requiring online marketplaces like Amazon to verify sellers, making it harder for criminal elements to hide behind screennames and bogus business accounts to peddle stolen goods.

"It is vital that the federal government focus attention on this growing problem. Bolstering online transparency with a task force that aligns the resources of the federal government would be a welcome 1-2 punch to addressing this threat to our stores and communities."
rila.org

Progressive DAs Fueling ORC Crisis?
Crime Floods American Cities, Where Allowed
America is experiencing a major increase in crime. Upon a murder explosion that started in 2020, other forms of criminality have metastasized too over the past year or so, particularly robberies, carjacking, burglaries, and theft. Police agencies across the country report perpetrators becoming more brazen and systematic.

The wildfire of villainy is fueled by an atmosphere of lawlessness and diminished accountability, but it doesn't spread indiscriminately-many areas have successfully resisted it.

Of the 150 law enforcement agencies that submitted data to the FBI for the first half of 2022, about 60 percent reported increases in property crimes. Nearly one-third reported upswings in murder and robbery greater than 20% and almost a quarter reported increases in burglary and theft exceeding 20%, compared to the same period a year earlier.

Retailers reported a 26 percent increase in organized theft in 2021, according to a survey by the NRF. More than 70% said the risk of theft, organized retail crime, and violence toward personnel increased last year. More than 80% of the respondents said organized theft has gotten more aggressive and violent.

De-Incarceration

Large swaths of America, particularly in urban centers, have been influenced by an ideology that's nihilistic toward the country's existing criminal justice institutions. The most prominent factor has been the election of district attorneys espousing a de-incarceration agenda who then refuse to prosecute whole swaths of crimes. Another factor has been the passing of state and local criminal justice reforms that lower penalties for crimes so much that in many cases the punishment becomes ineffectual as a deterrent.

Mass Theft & Progressive Reforms

Organized retail theft has also been associated with the progressive reforms. "You've got two cities like San Francisco and Philadelphia ... You're seeing huge increases in property crimes and retail theft crimes, because there in both cities you have a prosecutor, a police chief, and a mayor who are relatively lenient on this sort of stuff. We're allowing retail theft to go largely unpunished. And as a result, you are getting large organized retail theft rings that are working those cities." theepochtimes.com

Stores Walking a Tightrope Between Theft Prevention & In-Store Experience
Retailers take a heavy-handed approach to combat theft

Retailers are struggling to find a middle ground between preventing theft and improving the in-store experience.

Measures to deter theft, such as locking products up or adding alarms, have introduced friction into the shopping journey as customers wait for staff to unlock cabinets or retrieve items from storerooms. But attempts to simplify the shopping experience have facilitated theft: Wegmans ended use of its self-checkout app, citing losses that made the program untenable.

The context: Theft and violent crime in stores have risen since the beginning of the pandemic, as limited in-store staffing and a surge in ecommerce created an opportunity for thieves to sell stolen goods on online marketplaces.

A heavy-handed approach: More retailers have turned to locking items up or shifting inventory to stockrooms to keep shoplifters from snatching items off shelves. But these tactics are frustrating to shoppers who must now wait for a retail associate for assistance.

A better way: Keeping items under lock and key is a "triage-type scenario," said Scott Glenn, vice president of asset protection - a measure for buying time to test more customer-friendly options. While no retailer has developed a perfect solution, there are a number of approaches, such as reformatting stores to have fewer products on shelves or adding staff to high-risk areas, that can help reduce the possibility of theft..

Among other measures, Ulta Beauty is investing in associate training and hiring more staff to help reduce theft's impact on its bottom line.

The big takeaway: Theft is a huge problem for retailers-but so is the risk of alienating consumers over a poor shopping experience. Instead of thinking solely about theft prevention, retailers should follow Best Buy's example and think about prevention within the context of the holistic shopping experience, aligning security with increased convenience and efficiency. insiderintelligence.com

Theft Fueling Store Closures
Rite Aid executive: Impossible to stop NYC store thefts
Rite Aid reported a very difficult quarter on Thursday when the pharmacy chain reported a much larger-than expected loss, sending shares plunging 28% in the session. The loss was related to costs connected to its store-closing plan.

Some of those closures affected stores in New York City, where the retailer has been the victim of crime, specifically shoplifting.

Rite Aid's chief retail officer Andre Persaud addressed the issue on the company's earnings call Thursday, saying it is just about impossible to stop stealing in New York City shops.

"I think the headline here is the environment that we operate in, particularly in New York City, is not conducive to reducing shrink just based upon everything you read and see on social media and the news in the city" he said. 

The drug store chain said front-end gross profit was impacted by a $5 million increase in shrink particularly in urban locations. Earlier this year, the chain closed stores in New York's Hell's Kitchen neighborhood and another on Manhattan's Upper West Side.

In all, the store closing plan meant the shutting of 63 stores nationwide, roughly 2% of the total number of Rite Aid locations. Persaud added that the retailer is making progress in thwarting thieves.

"Over the last 24 months, the team has done incredible work on improving our product protection, improving our organized retail client program" he noted. Still, stealing is complicating the inflationary environment as well the retailer warned. foxbusiness.com

More & More Stores Locking Up More & More Products

Target Puts Some Products on Lockdown Amid Theft Explosion
Mission Valley Target Locks Down Products as Retail Thefts Increase

NBC 7 dug into crime data after the Target location started locking away products

Running into a store because you need something quickly can turn into a headache when they're locked away. Shoppers in Mission Valley say that's what they're seeing at Target. Herrera says all kinds of everyday products are now locked away, requiring you to wait for a team member to grab something you want to buy.

So why did Target start locking away smaller products? Data from the San Diego Police Department shows a sizeable increase in thefts. In 2021, there were a total of 39 thefts, including shoplifting and petty theft. By mid-September of 2022, there had already been 105 reported thefts, including several reports of grand theft, when someone stole items worth more than $950.

In a statement, Target told NBC 7:

At Target, we take a multi-layered approach to combating theft. This includes in-store technology, training for store leaders and security team members, and partnerships with law enforcement. On a limited basis, we also employ theft-deterrent merchandising strategies, such as locking cases, for categories that are prone to theft. While we don't share specifics on these strategies, these decisions are generally made at a local level.

Target isn't alone in doing this. Other retailers like Walmart have locked products away or even created separate sections of the store for highly-targeted items. Some shoppers say if there was more help for people in our communities, companies might not have to lock products away. nbcsandiego.com

Want That Product? You'll Have to Ask an Employee First
Home Depot Won't Let You Shop Without Doing This, Effective Immediately

Home Depot has recently started implementing a new policy to try to prevent retail theft, a rising problem for stores across the country.

Retail executives explain that stores like Home Depot track high-risk goods and lock them up in regions or locations that are being hit hardest. With that new policy in place, you won't be able to shop for certain products without asking an employee for assistance.

Over the past 12 months, Home Depot confirmed that it has been locking up more of its products in stores while it is testing "more customer-friendly, higher-tech solutions" to stopping shoplifting. "It's a triage-type scenario. It's stop the bleeding and give yourself some time," Scott Glenn, vice president of asset protection at Home Depot, told The Wall Street Journal.

According to Glenn, overall theft attempts at the retailer's stores continue to rise compared to pre-pandemic times. But in stores where Home Depot has implemented aggressive theft deterrents, loss to theft has been reduced and sales for high-theft items gradually go up because the store is able to keep them more consistently in-stock. bestlifeonline.com

DOJ Turns Up the Violent Crime Effort in Houston
Assistant Attorney General Kenneth A. Polite, Jr. Delivers Remarks at Announcement of New Violent Crime Initiative in Houston

Houston, TX ~ Thursday, September 29, 2022

I am honored to announce that the Criminal Division will be amplifying their work. In partnership with the U.S. Attorney's Office for the Southern District of Texas and our law enforcement partners, the Criminal Division is standing up a targeted initiative to fight violent crime in Houston. Together, we will surge the tools and resources we use to investigate and prosecute violent crime nationally, including the use of RICO charges, and apply those tools to gangs who are terrorizing communities here in Houston.

Together, we will employ a data-driven approach to identify and prosecute the "worst of the worst" gangs and gang members who are disproportionately responsible for violent crime in underserved communities in Houston.

Criminal Division's Organized Crime and Gang Section (OCGS), is leading the new violent crime initiative in coordination with the U.S. Attorney's Office for the Southern District of Texas and will include dedicated investigative agents, analysts and forensic experts from the FBI, ATF, U.S. Marshals Service, HPD, HCSO as well as many other federal, state, and local law enforcement agencies.

This morning the Department of Justice announced $100 million in grants to help communities across the United States reduce gun crime and other serious violence. Included in that announcement is a $2 million award to Harris County, right here in Houston. justice.gov

Store Security Guard Training at the Center of Fatal Shooting Lawsuit
'They murdered my son': Family sues El Rey, private security firm for fatal shootout
A new civil lawsuit is taking aim at El Rey, its private security firm and that firm's head security guard. In a lawsuit filed Thursday, the family of Luis Lorenzo is suing El Rey, the guard who killed Lorenzo and his security company.

Surveillance footage WISN 12 News obtained from the morning of July 9, 2022 shows Lorenzo and security guard Anthony Nolden arguing inside the store, because Lorenzo brought a bag inside, which is against store rules. Once outside the store, Nolden pepper sprays Lorenzo after video shows Lorenzo square up to the guard.

Cameras show Lorenzo walk away from Nolden and through the parking lot. The video then shows Lorenzo shoot into the air, killing Nolden and Nolden's boss quickly returning fire, killing Lorenzo.

In the lawsuit, Lorenzo's family argues the security's response was unlawful. Lorenzo's family is also suing El Rey, claiming it didn't properly manage or train their private security, therefore was negligent and directly responsible for the use of force and Lorenzo's death.. wisn.com

Lawsuit: Lexington-based gun retailer illegally shipped firearm to mass shooter
Victims of the Fourth of July mass shooting in Highland Park, Ill., have sued Bud's Gun Shop in Lexington for its involvement in selling a rifle to alleged 21-year-old shooter Robert Crimo III.

Man accused of plotting 'Las Vegas style' mass shooting, threatening to kill police


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COVID Update

619.7M Vaccinations Given

US: 98.1M Cases - 1M Dead - 94.9M Recovered
Worldwide: 622.5M Cases - 6.5M Dead - 602.3M Recovered


Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 802


Cities Beef Up Security to Make Workers Feel Safe Returning to Offices
Safety concerns in Center City lead to more unarmed bike patrols and security guards around office buildings

Saying there is a "negative halo" over Philadelphia, the head of the Center City District has organized city organizations to have more visible security personnel.

More unarmed bike patrols and more security guards. This is the strategy to make office workers and visitors feel safer as employees return to work in Center City. Through August, 52% of Center City office workers were back, though the number could go up with Comcast Corp., one of the largest corporate employers downtown, calling for Comcasters to come into the office at least three days a week.

Saying there is a "negative halo" over the city, the head of the Center City District, Paul Levy, has organized an initiative among downtown organizations to have more security personnel visible on the streets. The district itself is putting more unarmed bicyclists on the street.

The city's current crisis is fallout from the pandemic and rising crime rates, including shootings. Big-name retailers Rite Aid and Starbucks have closed downtown stores.

The Center City District says it has added 20 employees to its corps of uniformed but unarmed bike patrollers in recent months. The patrols began in 2020 and have expanded over time. With the latest expansion, they will patrol seven days a week with overlapping shifts between when people are leaving their offices between 3 p.m. and 7 p.m.

About 1,700 property owners finance the Center City District through assessments, or fees based on property values. The owners also are beefing up security themselves in preparation for increased occupancy.

"Some companies are putting in panic alarms, giving employees an intrusion alarm in case they work late at night, as well as more video surveillance systems for deterrence," he said. Pearson also is getting requests for "remote" guards, or security service inquirer.com

U.S. Still 'Wholly Unprepared' to Combat Pandemics
New Infectious Threats Are Coming. The U.S. Probably Won't Contain Them.

The coronavirus revealed flaws in the nation's pandemic plans. The spread of monkeypox shows that the problems remain deeply entrenched.

If it wasn't clear enough during the Covid-19 pandemic, it has become obvious during the monkeypox outbreak: The United States, among the richest, most advanced nations in the world, remains wholly unprepared to combat new pathogens.

The coronavirus was a sly, unexpected adversary. Monkeypox was a familiar foe, and tests, vaccines and treatments were already at hand. But the response to both threats sputtered and stumbled at every step.

"It's kind of like we're seeing the tape replayed, except some of the excuses that we were relying on to rationalize what happened back in 2020 don't apply here," said Sam Scarpino, who leads pathogen surveillance at the Rockefeller Foundation's Pandemic Prevention Institute. nytimes.com

Good News for Retailers?
Leisure Travel Spending Set to Surge in 2022 as COVID Restrictions are Lifted
With COVID-19 travel restrictions lifted, international inbound U.S. leisure travel spending - adjusted for inflation - is forecast to reach $87 billion this year compared with $33 billion in 2020 and 2021, and $145 billion in 2019, the U.S. Travel Association said in June.

With the dollar and the euro reaching parity for the first time in 20 years in July, American tourists have been splurging on luxury goods in Paris as well as enjoying cheaper treats in London's West End, Reuters has reported.

Americans are spending 11% more on domestic and overseas travel in 2022 compared with 2019, according to consumer survey data gathered by the American Society of Travel Advisors, a trade organization. reuters.com

Bulk orders of COVID-19 tests surge ahead of winter

Remote work could be the reason you don't have a job in 10 years


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DOJ Corporate Crackdown Begins - Read DOJ's Version of Events
Great detailed report on how the security team went way-way over the line

DOJ: Two Former eBay Executives Sentenced to Prison for Cyberstalking
BOSTON - The former Senior Director of Safety & Security at eBay, Inc. and the company's former Director of Global Resiliency were sentenced to prison today for their roles in a cyberstalking campaign targeting the editor and publisher of a newsletter that eBay executives viewed as critical of the company.

James Baugh, 47, of San Jose, Calif., was sentenced to 57 months in prison and two years of supervised release. Baugh was also ordered to pay a fine of $40,000. David Harville, 50, of Las Vegas, Nev., was sentenced to two years in prison and two years of supervised release. Harville was also ordered to pay a fine of $20,000. On April 25, 2022, Baugh pleaded guilty to one count of conspiracy to commit stalking through interstate travel and through facilities of interstate commerce, two counts of stalking through interstate travel, two counts of stalking through facilities of interstate commerce, two counts of witness tampering and two counts of destruction, alteration and falsification of records in a federal investigation. On May 12, 2022, Harville pleaded guilty to one count of conspiracy to commit stalking through interstate travel and through facilities of interstate commerce, two counts of stalking through interstate travel and two counts of stalking through facilities of interstate commerce.

"The internet is incredibly powerful. It brings community, information, and even merchandise right to our homes. Mr. Baugh and Mr. Harville used the internet's power to harass and intimidate a couple who did nothing-nothing-other than publish content that our First Amendment protects. The defendants' toxic brand of online and real-world harassment, threats, and stalking was outrageous, cruel and defies any explanation-all the more because these men were seasoned and highly paid security executives backed by the resources of a Fortune 500 corporation. Their behavior was reprehensible. The just sentences the Court imposed today will take Mr. Baugh and Mr. Harville offline and out of our community for some time. This should serve as a strong reminder to all that holding positions of wealth and privilege does not absolve or shield criminals from accountability and incarceration. The government's investigation continues," said United States Attorney Rachael S. Rollins.

Continue Reading Official Release and Public Record

NACS Survey: 41% of C-Stores Offering Self-Checkout in 2022
"The pandemic and the labor shortage is acting as a catalyst"

"Just Walk Out" Tech Popping Up at Airports - Becoming the "Norm" in C-Stores

Hudson's, Zippin, Grab0 & Fly, Camden Food Express have rolled out grab-and-go technology in DFW, JFK, Midway, and others.

Last year, both Kroger and Walmart pushed self-checkout even further and introduced 100% self-checkout test stores. The chains opted to forego traditional manned checkouts altogether:

Wawa started rolling out self-checkout last year to 60-plus stores and stated that all new stores will include self-checkout as an option. Royal Farms expanded its self-checkout solution to all 247 stores in 2021. And the Spinx Company plans to introduce the option in all of its 80-plus South Carolina stores this year. Parker's, Savannah, George, rolled it out in their 70 stores.

While autonomous formats are not yet part of the mainstream shopping culture today-in any retail outlet-it is something that c-stores are becoming more aware of as a potential opportunity.

"Self-checkout is probably the norm in the c-store industry today," he said when it comes to frictionless solutions. And another retailer said that he finds a correlation between understaffed stores and a greater use of frictionless checkout. "And long-term employees like the system because it greatly reduces a task that tends not to be the favorite," he said.

"Technologies like this will see significant market share from the top players over the next three years," Awalt said. "The combination of the pandemic and the labor shortage is acting as a catalyst for the industry as a whole. More c-store companies today have full innovation teams-they are ready for this." convenience.org

Retail Holiday Hiring Roundup
How retailers are hiring for the holidays in 2022

In preparation for demand, some companies are staffing for the season similarly to 2021 while others are reducing their efforts.

Walmart: The company's hiring for the 2022 season slowed to 40,000 additional associates, which is down about 75% from the 150,000 hired last year.

Target: Target is keeping its hiring plans steady this year, once again planning to bring on up to 100,000 seasonal employees to help out at its stores and supply chain facilities.

Dick's Sporting Goods: Dick's Sporting Goods plans to hire up to 9,000 seasonal associates this year, according to a company press release

Macy's: The department store this week said it's working to fill more than 41,000 full- and part-time seasonal positions at its Macy's, Bloomingdale's and Bluemercury stores, supply chain locations and call centers.

Kohl's: Although the company wouldn't say exactly how many employees it would bring on, a spokesperson told the Milwaukee Business Journal that the number would be comparable to last year's number of 90,000.

UPS: UPS announced in September that it plans to hire more than 100,000 seasonal employees in time for the holiday rush.

Party City: Party City said it will hire 20,000 employees in time for the holidays.

Michaels: Arts and crafts retailer Michaels announced it will hire 15,000 seasonal employees in the U.S. and Canada ahead of the 2022 holiday season. retaildive.com

Deadliest Hurricane in History?
Biden: Hurricane Ian 'could be the deadliest' in Florida's history
President Biden on Thursday warned Hurricane Ian could prove to be the deadliest storm in Florida's history as it punished swaths of the state with flooding rains and damaging winds.

"This could be the deadliest hurricane in Florida's history. The numbers are still unclear, but we're hearing early reports of what may be substantial loss of life," Biden said during a visit to Federal Emergency Management Agency headquarters for a briefing on the hurricane response.

Hurricane Ian made landfall on Wednesday as a Category 4 storm, lashing the western coast of the state in particular. But the size of the storm meant that other parts of the state also faced flooding and power outages. thehill.com

At Least 19 Deaths Reported So Far
After slamming Florida, Hurricane Ian barrels toward South Carolina
Storm system Ian has intensified to a Category 1 hurricane, and it's expected to make landfall in South Carolina midday today, according to the National Weather Service. The storm made landfall along the southwestern coast of Florida as a powerful Category 4 hurricane Wednesday.

At least 19 people have been reported dead so far due to the storm. Search and rescue efforts are underway in the worst-hit areas of Florida. cnn.com

144 Walmart & Sam's Club Stores Still Closed From Hurricane Ian

Walmart, Sam's Club and the Walmart Foundation are committing up to $6 million to recovery and relief efforts.

As part of this commitment, we will help maximize their impact by matching contributions 1:1 when they donate at our registers (up to $2.5 million) or through our associate giving program. walmart.com

Why stores start selling Christmas stuff in September
This year, there are new incentives for holiday creep. Higher prices are factoring into purchasing decisions this year, and these early promotional deals allow shoppers to stretch their budgets over a longer period of time

McDonald's is coming out with Happy Meals for adults
 



Senior LP & AP Jobs Market

Director, Investigations - Workplace Investigations job posted for Walmart in Bentonville, AR
Walmart is seeking a Director for Workplace investigations who has a strong knowledge base of overseeing, conducting and/or managing internal investigations. The Director of Workplace investigations will need to be a motivated team player with a keen ability to effectively manage a team of investigators and managers. Our Global Investigations team is assigned to investigate a broad range of sensitive and complex matters for the company. The team is tasked to conduct and examine issues objectively and leverage investigative techniques and advanced analytics to appropriately report the facts. careers.walmart.com
 



In Case You Missed it


Returnless Refunds: 4 Risks & How to Mitigate Them

By: Michele Marvin, Vice President of Marketing, Appriss Retail

Download Order Claims: A Growing Source of Ecommerce Fraud.


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Cybersecurity Awareness Month 2022 Starts Tomorrow!
The Final Countdown to Cybersecurity Awareness Month 2022: "It's easy to stay safe online!"
Today's blog will jumpstart NIST's celebration of Cybersecurity Awareness Month 2022! We have a lot in store for October and are looking forward to sharing our work, progress, events, and news with you. This year's theme is "It's easy to stay safe online" and will cover four key behaviors:

1. Enabling multi-factor authentication
2. Using strong passwords and a password manager
3. Updating software
4. Recognizing and reporting phishing


As a repeat Cybersecurity Awareness Month Champion, NIST is dedicated to promoting a safer online environment and helping others learn and understand the complex world of cybersecurity. We plan to post a series of blogs each week in October that will feature our NIST experts explaining ways to use the four above behaviors to keep people and businesses more secure online. We will also be using our @NISTcyber Twitter account as a vehicle to spread the word about our various cybersecurity and privacy resources (think videos, publications, infographics, fact sheets, websites, and more). nist.gov

In-Store Cybersecurity Should be a Top Priority
Why retail stores are more vulnerable than ever to cybercrime

Dakota Murphey explains why store owners and security managers need to protect their physical locations from the cyber threat

Figures from SonicWall's Biannual Report revealed that ecommerce and online retail businesses saw a 264% surge in the past 12 months in ransomware attacks alone. These kinds of statistics are extremely worrying for retail businesses, so it is unsurprising that websites and digital security are at the forefront of retailers' minds.

However, for those retailers that have a physical store as well as an online presence, there might be an assumption that the cyber security in-store doesn't need to be considered as a top priority. Well, doing so could be a big mistake.

Security is weaker

Increasingly, as retail stores are less well protected they are being seen as an easy way into the computer system of a company. Perhaps the lesson that needs to be learned here is that you should never assume that you won't or can't be attacked. Cybercriminals are far more sophisticated than they've ever been. If there are gaps in security, they can identify and tap into them.

Stores and websites are intrinsically linked

For the majority of businesses, the physical store is actually just as dependent on your IT system as the site online. This presents a potential problem. If your physical retail store can potentially allow access to your whole IT system, cybercriminals can use nefarious methods in your physical premises.

The rise of the Internet of Things

Physical stores are increasingly reliant on Internet of Things devices. This might include stock checkers, smart shelves, predictive maintenance equipment and much more. Physical security devices such as CCTV, video surveillance and alarm systems are often connected to the internet and can also be a vulnerability for targeted cyber attacks ifsecglobal.com

The Greatest Security Risk is in the Cloud
More Than Half of Security Pros Say Risks Higher in Cloud Than On Premise

Report shows that forty-five percent of companies have had four or more cloud incidents in the last year

Venafi surveyed 1,101 security decision makers (SDMs) in firms with more than 1,000 employees and found that eighty-one percent of companies have experienced a cloud security incident in the last year. Forty-five percent have suffered at least four security incidents in the same period. More than half of security decision makers believe that security risks are higher in the cloud than on-premise.

AdvertisementMost of the firms surveyed believe the underlying issue is the increasing complexity of their cloud deployments. Since these companies already host 41% of their applications in the cloud, and expect to increase this to 57% over the next 18 months, the problem is only likely to worsen in the future.

Kevin Bocek, VP of security strategy and threat intelligence at Venafi, believes, "The ripest target of attack in the cloud is identity management, especially machine identities.

Respondents reported that the most common cloud incidents are security incidents during runtime (34%), unauthorized access (33%), misconfigurations (32%), vulnerabilities that have not been remediated (24%), and failed audits (19%).

Their primary operational concerns are hijacking of accounts, services or traffic (35%), malware or ransomware (31%), privacy/data access issues, such as those from GDPR (31%), unauthorized access (28%), and nation state attacks (26%).

The real problem lies with the often-difficult relationship between developers and security teams. Developers are required to work at speed, and security teams often have little visibility into their work. Containers are now the primary machine context in cloud native systems, using resources that don't need to be hosted in a single location. securityweek.com

Retailers are a Top Global Target in Cyberattacks
The cybersecurity problems threatening Australian retail
In a recent global report, Thales Cloud Security surveyed 2,767 organisations in critical infrastructure to determine the prevalence of the cyber threat and the status of responses. Such examples of critical infrastructure include those in healthcare, financial services, telecommunications and, increasingly, retail.

"The pandemic has reshaped and extended what Australians view as 'critical'," says Grant, "Retailers and logistics providers have proved to be just as vital as utility companies and telcos."

Of respondents to its survey, Thales reported that as many as 44 percent disclosed increases in volume, severity and/or scope of cyberattacks within the last 12 months, with more than a third having experienced a security breach within the same period. And the problem is far from one of relevance to only bigger organisations, with SMEs and sole traders also warned to take the problem seriously.

"This is not something that just impacts major organisations, cybercrime costs are expected to increase by 15% per year up until 2025, reaching an eye-watering $10.5 trillion annually, according to Cybersecurity Ventures," Skye Theodorou, co-founder of insurtech company Upcover, tells Power Retail, "This is big business for criminals - and is expected to outstrip the global trade of all major illegal drugs combined." powerretail.com.au

Cybersecurity salaries revealed: Talent shortage - Firms paying top talent base salaries as high as $220,000
According to data-tracker CyberSeek, it takes 21% longer to fill cybersecurity roles than any other IT job, with more than 700,000 openings in the US currently. There were also more than 500,000 roles needing people with cyber-security-related skills, but employers are struggling to find adequately qualified people.

US firms such as Palo Alto, McAfee, and Cloudflare are known to pay six-figure base salaries. European firms such as Sophos, Kaseya, and Bitdefender are likewise willing to compensate senior talent generously. businessinsider.com

3 types of attack paths in Microsoft Active Directory environments


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In Case You Missed It

Using Appriss AI to Fight Fraud & Abuse
Claims Abuse and Fraud: Bigger than Chargebacks?
Our work at Appriss® Retail has uncovered an alarming rise of ecommerce order claims and claims fraud and abuse, posing the threat of substantial losses to retailers if it's not addressed. With the continued growth in ecommerce and increasing sophistication of fraudulent transactions (as well as honest consumers that have taken advantage of more lenient policies), it's important for retailers to put measures in place to track and combat these practices.

Understanding the Impact of Claims Adjustments

Appriss Retail estimates total claims adjustments to be anywhere from two to four percent of all ecommerce sales depending on the retailer. In 2021, U.S. ecommerce sales totaled $1.050 trillion (according to an NRF report), which translated into $21-42 billion in appeasements and reshipments. In future years, retailers may face potentially greater losses as ecommerce grows and abusers and fraudsters become more sophisticated.

What Are Retailers Doing to Weed Out Claims Abuse and Fraud?

For a claim to reach the level of fraud, it usually involves several purchases and potentially creating fake consumer accounts that make it difficult to trace the claims activity. CSRs are trained to help and want to satisfy the shopper, but this may not always result in smart decisions about whether a refund or reshipment is justified. Retailers typically do not have the analytics power to distinguish between valid claims and sophisticated scams, and therefore err on the side of caution and fulfill more claims than they should.

How Can Retailers Find Sophisticated Scams Hiding Behind Fake IDs?

At Appriss Retail, we use Artificial Intelligence (AI) within a model-based approach to assess a number of risk factors (frequent returns of the same product, to the same address, or using the same credit card, etc.) that come together to create a risk measurement-a threshold above which a transaction might be identified as fraudulent. The retailer can choose whether to enforce the model at that level or to be more lenient or limiting.

Case Study: Millions in the Balance

Using our AI and analytics models, we found that for one omnichannel retailer, the 1.1 percent of consumers with the most post-order adjustments accounted for 10 percent of adjustment dollars. We also discovered that 0.3 percent of individuals were responsible for $2.8 million in adjustments. In other words, by denying these adjustments based on the relevant prior transaction history for specific linked IDs, this retailer could likely save close to $3 million annually.

Conclusion

Claims have always been regarded as a cost of doing business for retailers, but our research estimates that 10 percent of claims are fraudulent, and this number is likely to grow unless these behaviors are curbed. By applying AI and advanced analytics, retailers can potentially recoup millions of dollars while ensuring excellent customer service for consumers with legitimate claims. therobinreport.com

CEO Waiting for Customer Reactions
H&M Considers Charging for Online Returns to Cut Costs, CEO Says
Swedish fashion retailer H&M is considering charging for online returns amid a series of efficiency measures to reduce surging costs.

The company is trying out the fees in Norway and the UK in coming days, embracing a measure that rivals have turned to as well, Chief Executive Officer Helena Helmersson said.

"We are testing it as a possible measure we could take, all depending on how the customers react," the CEO said in an interview Thursday. bnnbloomberg.ca

The Shopper Speaks: Free returns always warrant retailer attention
Online shoppers embrace free return shipping, so online retailers that want to succeed have to make it convenient for those shoppers.

Amazon suddenly shutters brand new distribution center in South Florida


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Walmart Global Investigations Team Recognized By U.S. Secret Service

Chinese Fraud Crew & U.S. Foreign Co-conspirators Hit Walmart Stores Nationwide
DOJ: Two Defendants Plead Guilty Resulting from Separate Investigations into Complex Wal-Mart Gift Card Schemes Involving Hundreds of Fraud Victims

"The strong relationship between the United States Secret Service and Walmart Global Investigations prevented additional victims in this fraud scheme."

ALBANY, Ga.: Yao Lin, 51, of Ruther Glen, Virginia, and Wen Xue Lin, 39, of Philadelphia, Pennsylvania, each pleaded guilty to one count of wire fraud today and face a maximum of 20 years imprisonment to be followed by three years of supervised release and a $1,000,000 fine. Sentencing within 90 days as determined by the Court.

"These investigations clearly show how foreign actors pray on American victims. The international fraudsters operated numerous fraud schemes to convince American victims to purchase gift cards. The international actors utilized their foreign connections within the United States to 'cash out' the gift cards purchased by victims of fraud.

According to court documents, Yao Lin and Wen Lin, acting apart from each other, traveled at different times to Walmart stores located in the southern United States to purchase various gift cards using electronic Walmart gift cards on their smart phones which were obtained by unnamed individuals through multiple scams inflicted on victims across the country.

Wen Lin told agents that he would receive a gift card number from sources in China through an app on his smart phone. Once the gift card number was loaded onto his phone, Wen Lin would go to a Walmart and purchase other kinds of gift cards and send those gift cards back to China.

Wen Lin was taken into custody on Sept. 26, 2019, at a Walmart store in Hazlehurst, Georgia, after making illicit purchases at Walmart stores over a three-day period within the Middle District of Georgia including Tifton, Winder, Athens, Madison, Forsyth, Macon, Warner Robins, Perry, Cordele, Americus and Albany. A search of Wen Lin's vehicle recovered 1,298 Walmart Vanilla Mastercard and American Express gift cards with a face value totaling $229,100. There was approximately $40,000 in unused value remaining on those cards. The gift cards were used to purchase other cards in the amount of $287,335.34.

Yao Lin was connected to 1,649 different transactions using 1,271 different Walmart gift cards between Feb. 19 - March 29, 2021, totaling $533,341.75. The Walmart gift cards attributed to Yao Lin were purchased by over 370 different victims located in all 50 United States and Puerto Rico. Yao Lin was taken into custody in the Middle District of Georgia on March 29, 2021, in Valdosta, Georgia, after making fraudulent transactions at Walmart stores in the Middle District of Georgia including Macon, Warner Robins, Tifton, Adel and south into Valdosta. A search of Yao Lin's vehicle recovered 128 Google Play, Steam and Apple gift cards, valued at approximately $9,300.

Both Wen Lin and Yao Lin admitted to participating with unnamed co-conspirators in this scheme and receiving 3% of the total funds converted from Walmart gift cards as payment for their criminal efforts. They say they did not know the electronic gift cards were obtained by defrauding people and assert they did not know of any other victim than Walmart. It is not known whether the unnamed co-conspirators from either case are acting together or separately. justice.gov

NYC & N.J. CC Fraud Crew Sets Up Luxury Goods Online Resale Shop
DOJ: Multiple U.S. Postal Service Employees & Others (Nine) Arrested For $1.3 Million Fraud & Identity Theft Scheme
Announced today the unsealing of an indictment charging JOHNNY DAMUS, a/k/a "Ace," RASHAAN RICHARDS, a/k/a "Jay Dee," a/k/a "JD," a/k/a "Payso," DEVON RICHARDS, a/k/a "Dev," CONRAD HERON, a/k/a "Conny Cash," LOUIS JEUNE VERLY, a/k/a "Luis Jesus Virola," KAREEM SHEPHERD, a/k/a "Reem," a/k/a "Marcus Ford," a/k/a "Frank James," FABIOLA MOMPOINT, a/k/a "Lady Fab," NATHANAEL FOUCAULT, and JOHNATHAN PERSAUD, a/k/a "Junzie-J," in connection with their theft and unauthorized use of credit cards to defraud several national financial institutions, credit card companies, and major retailers, resulting in more than $1.3 million in intended losses as well as the theft of hundreds of identities. As alleged, the defendants conspired to steal credit cards from the mail; use those stolen credit cards at a variety of stores, including high-end retailers; and sell some of the merchandise purchased with the stolen cards on the website LuxurySnob.com ("LuxurySnob").

Members of the conspiracy, "the Shoppers", and others known and unknown, then used the stolen cards to purchase luxury goods-including items manufactured by, among others, Chanel, Fendi, Hermes, and Dior-from high-end retailers, including major department stores in, among other places Manhattan, Brooklyn, and New Jersey. Often, JOHNNY DAMUS, instructed the Shoppers to purchase particular luxury items in specific quantities. Working together with a close associate ("CC-1"), DAMUS functionally operated LuxurySnob.com, on which many of these fraudulently obtained luxury items were sold. LuxurySnob purports to be an "online consignment and personal shopping company" specializing in "pre-owned luxury items," but, in fact, many of the items it sells were purchased using stolen credit cards.

U.S. Attorney Damian Williams said: "As alleged, the defendants engaged in a years-long scheme to manipulate credit card companies and major retailers across New York and New Jersey by stealing credit cards and using those cards to purchase, and subsequently sell, luxury goods. justice.gov


Indianapolis, IN: Indy woman who called herself a 'crackhead' had 73 stolen credit cards, dozens of government IDs
State troopers found a trove of stolen credit cards, government identifications, passports, checkbooks and more after pulling over an Indianapolis woman who was driving with an expired temporary license plate. Angela Cook, 47, was arrested for a slew of charges that include identity deception, driving while suspended and possession of cocaine. At the time of the traffic stop, troopers discovered Cook had three active felony warrants, including two in Hamilton County and a third in Hendricks County, a probable cause affidavit showed. In total, a search of Cook's vehicle revealed she had 40 government-issued identifications, 73 credit cards, three passports, eight social security cards and seven checkbooks - all belonging to various people. fox59.com

Broward County, FL: Cross-Dressing Serial Shoplifter Behind Bars in Broward
A Miami Gardens man, who sometimes dresses as a woman to shoplift, is looking at a growing list of charges after being suspected of grand theft at stores from Miami to Altamonte Springs, court records show. According to several arrest reports, Jamarian Ashford Brooks, who turned 20 Wednesday, entered a Bath and Body Works store in Pembroke Pines on June 25, 2021, with two women and stole scented candles and fragrances. He entered a Bath and Body Works store in Deerfield Beach with two alleged accomplices July 5, 2021, and stole nearly $2,700 worth of scented candles and wallflower heater fragrances. The trio did it again at a Bath and Body Works store in Hollywood July 14, 2021, stealing more than $2,000 worth of candles and fragrances. The same day, the group stole 31 bottles of tequila worth a total of $1,925 from a Total Wine store in Coral Springs. Brooks and an alleged accomplice pepper sprayed and hit a 71-year-old clerk to steal a $100 bottle of Hennessey and other items from a Walgreen's in Pembroke Pines July 25. Two days later, Brooks and three alleged accomplices pepper sprayed and struck a Walgreen's clerk to steal a bottle of Patron tequila in Davie. Also on July 27, Brooks and the other suspects stole merchandise worth $225 from a Hobby Lobby store in Davie then pepper sprayed and struck the manager's head with a basket before fleeing in a car. Brooks was caught in Miami after shoplifting at a BJ's Wholesale Warehouse, police said. nbcmiami.com

Colorado Springs, CO: 4 suspects at large after shoplifting, hit-and-run at Big R; employee injured
Deputies are looking for four suspects in a robbery and hit-and-run Thursday afternoon at Big R on Fontaine Boulevard in Security-Widefield, according to El Paso County Sheriff's Office. The suspects, two males and two females, attempted to flee after shoplifting when citizens intervened, blocking the suspects' vehicle. The driver, who deputies say has face tattoos, began ramming his car into the vehicles around him to get out of the parking spot. The driver proceeded to run over a Big R employee before fleeing. Deputies arrived at the scene at 3:50 p.m. gazette.com

Staten Island, NY: Gunpoint robbery reported at store on Forest Avenue; $13K in cell phones, smart watches stolen
A cell-phone store on Forest Avenue in Mariners Harbor reportedly was robbed at gunpoint on Wednesday evening, according to police. The incident occurred around 5:45 p.m. at the T-Mobile store at 2031 Forest Ave. near Maple Parkway, according to a spokesman for the NYPD's Deputy Commissioner of Public Information. Workers said that the terrifying episode began when two unknown men entered the store and brandished guns. One of the suspects forced an employee to take him to the safe. The workers were forced at gunpoint to lie on the floor while the suspects looted the store, according to the police spokesman. The suspects stole about $240 in cash, numerous cell phones and other electronics, including smart watches. The total value of the stolen merchandise was estimated to be about $13,000, the police spokesman said.  silive.com

Saginaw, MI: Collectible sneaker store loses thousands in burglary
A store that sells high-value collectible sneakers is back open days after it was burglarized. "A lot of these items, they're not cheap one, and two, they're very difficult to get," said owner of Kingdom Kicks Don Evans, Jr. $8,000 worth of merchandise was taken in the snatch and grab robbery in Saginaw Township. Police responded to an alarm early Sunday at Kingdom of Kicks on Bay Road just south of Tittabawassee. The burglars used a sledgehammer to break in through the front door. Evans says they weren't able to get their hands on much, but the items they did grab were high value. wnem.com

Woodbridge, VA: Woman arrested for robbing beauty store in Prince William County
A woman is in custody accused of robbing a beauty supply store in Prince William County, as police continue the search for two other suspects in the case. According to Prince William County Police, the incident happened at the Beauty 4 U store located at 2542 Prince William Parkway in Woodbridge on June 15. Police say three suspects entered the store, and began taking items off the store's shelves. The suspects then were confronted by a store employee as they tried to flee the store. During the confrontation, police say, one of the suspects pepper sprayed the employee. The employee was treated at a hospital for non-life-threatening injuries. fox5dc.com

DOJ: Albany, NY: RGIS /WIS employees stole drugs from NY stores: $158,000 in restitution
RGIS LLC (RGIS) and its affiliated company, Retail Services WIS Corporation (WIS), agreed to pay $158,760 to resolve allegations that they caused violations of the Controlled Substances Act. RGIS and WIS employees were accused of stealing controlled substances from pharmacies in upstate New York and throughout the United States. As part of the settlement, the two companies are changing their policies to require a more thorough vetting of employees assigned to inventory pharmacies nationwide. The announcement came Thursday from Carla B. Freedman, the United States Attorney for the Northern District of New York, and Frank A. Tarentino III, Special Agent in Charge of the U.S. Drug Enforcement Administration (DEA), New York Division. news10.com

Moore, OK: Woman uses fraudulent credit card, spends $2,000 on products in Best Buy



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Shootings & Deaths

San Antonio, TX Man shot, killed by store clerk during robbery attempt at North Side convenience store
San Antonio police say a man is dead after he was shot while trying to rob a North Side convenience store late Thursday night. The shooting happened around 9:45 p.m. at a Valero gas station in the 9600 block of San Pedro Avenue, not far from Isom Road and Loop 410. According to police, the man walked into the store and began acting like a customer, reaching for his wallet before pulling out a gun on the store clerk. That's when, police say, the clerk saw the gun and pulled out his own, shooting the man. SAPD said the man fell to the ground and again tried to reach for his gun, but the clerk shot the man a second time. He was pronounced dead at the scene. The name and age of the man killed have not been released, pending notification to next of kin. The clerk was not injured in the incident. The San Antonio Police Department, the San Antonio Fire Department and EMS all answered the call. The investigation is ongoing, police said. ksat.com

Miami-Dade County, FL: 16-year-old arrested in fatal southwest Miami-Dade Walmart shooting
A teenager faces a second-degree murder charge after he shot and killed a man inside a busy southwest Miami-Dade Walmart Wednesday, police said Thursday. Malachi Allah, 16, also faces charges of carrying a concealed firearm, possession of a firearm by a minor and discharging a firearm in public. Police said Allah and the victim, identified by family members as 19-year-old Noah Perez, got into a verbal argument at the Walmart Supercenter, located in the 21000 block of South Dixie Highway, that escalated into a shootout. According to a police report, surveillance footage shows Allah pulling a gun from his waistband and firing at the victim, who, despite being critically injured, pulled out his own gun and fired back. Perez was later pronounced dead at a hospital. local10.com

Greenville, SC: One dead and two hit in Greenville parking lot shooting
A man was shot and killed, and two others were injured in a Greenville County parking lot shooting, according to Lt. Ryan Flood. Flood said the three suspects - Vondelta Hakheem Ballenger, 26, Felton Davon Smith, 31, and Steven Huntley Currie, 27 - went to World Cup Billiards on Friday on White Horse Road and spotted the victim Treveion Anderson, 23. Once Anderson saw the three suspects, he went to his car, according to investigators. When the three suspects approached Anderson's car, he got out, and that is when the three suspects proceeded to open fire at Anderson, hitting him and two other bystanders, investigators said. wyff4.com

Waterbury, CT: Police Look for Person Accused of Killing Man in C-Store Parking Lot
Police are looking for a 22-year-old that's accused of fatally shooting a man in the parking lot of a grocery store on Colonial Avenue in Waterbury earlier this month. Officials said they were called to Waterbury Hospital around 11 a.m. on Sept. 13 after 26-year-old Jordan Savage was dropped off there with life-threatening injuries. He was pronounced dead right before officers got there. Authorities found a crime scene in the parking lot at Colonial Grocer on Colonial Avenue. Police believe that Savage was shot outside in the parking lot. On Tuesday, investigators obtained an arrest warrant for 22-year-old Gelson Cruz, of Waterbury, in connection with the deadly shooting. Cruz faces charges including murder, criminal use of a weapon, and more with an anticipated $2 million bond. nbcconnecticut.com

 



Robberies, Incidents & Thefts

Oak Park, IL: Customer pepper sprays McDonald's employee
A McDonald's employee was hospitalized after a customer pepper sprayed her in the face at 11:16 p.m., Sept. 20. The employee was working the drive thru at the McDonalds, 111 Madison St., when a female customer reportedly became upset and discharged the pepper spray at the employee. The victim was transported to Rush Oak Park Hospital. Oak Park police are investigating the instance of battery. oakpark.com

Reward offered for information on St. Louis gun store break-ins
It's a trend federal officials say is getting worse: criminals are using stolen cars to break into gun stores. Federal officials are seeing a spike in break-ins, believing the same group of criminals are to blame. "But what's unique about these is that our suspects are stealing cars and then using those cars as the entry method into the building," said John Ham, a spokesperson with the Bureau of Alcohol, Tobacco, Firearms and Explosives. Ham said he's never seen this type of crime to this extent in his 21-year career. "Statistically, these guns have a very good chance of being used in crime. And we want to make sure that doesn't happen," he said. His agency is upping the reward to $10,000 for tips that help get suspects off the street. Over the last month, he said more than 50 firearms have been stolen from gun shops around St. Louis.  ksdk.com

Arlington, VA: Man armed with knife robs Barnes & Noble
The Barnes & Noble store in Clarendon was the scene of an alleged armed robbery today. Police responded around noon to the bookstore at 2800 Clarendon Blvd, in The Crossing Clarendon shopping center, after a caller reported a crime that happened earlier that morning. "At approximately 12:06 p.m. on September 29, police were dispatched to the late report of an armed robbery inside a business," Arlington County Police Department spokeswoman Ashley Savage tells ARLnow. "Upon arrival, it was determined that at approximately 10:50 a.m., the unknown male suspect began to conceal merchandise inside a bag. When employees confronted the suspect, he displayed a pocket knife before exiting the business with the stolen merchandise." "No injuries were reported," Savage added.  arlnow.com

Indianapolis, IN: Man sentenced To 9 years for Armed Robbery at Lebanon AT&T store
A judge sentenced a 21-year-old Indianapolis man to more than nine years in prison in connection to an armed robbery at an AT&T store in Lebanon in February 2021. According to court documents, Javentay Chapman and juvenile went in an AT&T store at 1602 N. Lebanon St. on Feb. 25, 2021. Court documents say Chapman and the juvenile each pointed a gun at the store employee and ordered the employee to open the store's safe. Chapman and the juvenile then stole several phones and electronic items from the safe, placed them in a bag and left. wthr.com

Queens, NY: Robbers hit two CVS stores in 17 minutes; Maspeth and Middle Village

Jiffy Lube launches anti-theft initiative for catalytic converters

Burlington, Ontario, Canada: Knife allegedly put to 15-year-old boy's throat inside Tim Hortons

Halifax, Canada: Police search for suspect after Walmart employee allegedly assaulted during robbery

Lancaster, NY: Man hurls frosty at fast food employees, returns for refund

 

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Beauty - Woodbridge, VA - Robbery
Books - Arlington, VA - Armed Robbery
C-Store - San Antonio, TX - Armed Robbery / Susp shot killed
C-Store - Escambia County, FL - Armed Robbery
C-Store - Colorado Springs, CO - Armed Robbery
C-Store - Chicago, IL - Armed Robbery / clerk beaten
C-Store - Menomonie, WI - Burglary
CVS - Queens, NY - Armed Robbery
CVS - Queens, NY - Armed Robbery
Collectables - Saginaw, MI - Burglary
Gas Station - Hattiesburg, MS - Burglary
Gas Station - River Fall, MA - Robbery
Gas Station - Madison, WI - Armed Robbery
Gas Station - Port Arthur, TX - Robbery
Grocery - Jackson, MS - Burglary
Jewelry - Paramus, NJ - Robbery
Liquor - Southington, CT - Armed Robbery
Pharmacy - Poplar Bluff, MO - Burglary
Restaurant - Hattiesburg, MS - Burglary (Wendy's)
Restaurant - Pittsburgh, PA - Armed Robbery
Restaurant - Dubuque, IA - Armed Robbery / Dunkin
Restaurant - Williamsburg, VA - Armed Robbery
Walgreens - Springfield, IL - Robbery
Walgreens - Fall River, MA - Robbery
Walgreens - Burlington, VT - Robbery
Walmart - Hattiesburg, MS - Robbery
Walmart - Kenosha, WI - Robbery

 

Daily Totals:
• 21 robberies
• 6 burglaries
• 1 shooting
• 1 killed


 

Weekly Totals:
• 91 robberies
• 28 burglaries
• 5 shootings
• 1 killed



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Jeremiah Villavicencio named Regional Asset Protection Manager for Advance Auto Parts


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An Industry Obligation - Staffing 'Best in Class' Teams

Every one has a role to play in building an industry.
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Help your colleagues - your industry - Build 'Best in Class' teams.

Refer the Best & Build the Best
Quality - Diversity - Industry Obligation

 





Division Loss Prevention and Safety Manager
Orlando, FL / Tampa, FL / Atlanta, GA - posted September 28
We're currently seeking a Division Loss Prevention and Safety Manager to join our Headquarters team! In this role you will oversee and champion initiatives and company programs, processes and controls that build a culture around continuous improvement in loss prevention safety, and security...




Field Loss Prevention Manager
Seattle, WA - posted September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...




Fraud Analyst
Baltimore, MD - posted September 20
The Digital Fraud Analyst plays a critical role in identifying and deterring card not present fraud. This role is responsible for decisioning on online orders placed on Under Armour's Mexico E-Commerce platform (UA.mx), and to protect the business from fraud and unauthorized transactions...




Asset Protection Coordinator
Multiple locations - Central New Jersey - posted September 12
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values...




Regional Asset Protection Director
Blue Bell, PA - posted August 31
The principle purpose of the Regional AP and Safety Director is to provide leadership and oversight of the development, administration and maintenance of Lowe's loss prevention, safety and operations programs. This includes directing the day-to-day functions of the District AP and Safety Manager and working closely with Regional, District and Store leaders to establish and achieve safety, shrink, training, and operational objectives...




Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...



Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted June 17
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...



Regional Safety Manager - South Florida Region
Jacksonville, FL - posted June 17
This position will manage the safety program for an assigned group of stores that is designed to minimize associate and customer accidents. This includes reviewing and recommending loss control strategies, ensuring program conformance to applicable laws and regulations, preparing required reports, and monitoring and evaluating the program activities in stores...




Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....




Physical Security Operations Center Leader
Columbia, MD - posted June 8
The primary purpose of this role is to partner, lead and manage a Central Station/Physical Security Operations Center driving operational execution and enhancements to ensure effectiveness and a positive customer experience. This individual is also responsible for leading a team of operators providing professional and accurate responses...



Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
- posted May 6
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...



Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...



 


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.
..
 



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It only takes seven seconds to make a first impression. With a job on the line, the pressure to immediately impress is even more intense. No wonder everyone can get frustrated.

The good news is that no matter what goes wrong -- you go to the wrong building, you spill water, you mispronounce the company name -- it's all about how you recover. The first rule is -- relax, take a deep breath and make a joke about it. Humility, honesty and calming down is the key to showing the employer that even when you're under pressure, you'll react the right way. Think about this before your interview because if something does happen you won't have time to think.


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