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Jennifer Hagala named Sr. Program Manager, Recruiting - Security for
Amazon Web Services (AWS)
Before being named Sr. Program Manager, Recruiting - Security for Amazon
Web Services (AWS), Jennifer spent more than five years with Amazon,
first as Senior Recruiter for two years and then as Loss Prevention
Manager for three years. Prior to Amazon, Jennifer spent more than two
years with Target as Executive Team Leader Asset Protection.
Congratulations, Jennifer! |
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See All the Executives 'Moving Up' Here |
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Interface Systems VP of Security & Business Intelligence Coverage in Security
Informed Round Table
Generally speaking, security becomes a topic of conversation among the general
public only after something bad has happened. The context in these situations
is: What went wrong? Largely absent from awareness by the public at large is how
often things go right; that is, how often security systems work as intended to
avoid expensive or even deadly consequences. We asked this week's Expert Panel
Roundtable: How can the industry communicate the value of security to the
public?
Dwayne
Healy, VP, Business Security & Intelligence,
Interface Systems
Most people will readily agree that security has traditionally been vital to
protecting people, assets, and property. However, today the value of security
extends well beyond simply protecting us from bad actors. With the help of
technological advancements, physical security devices have become tools for
multiple stakeholders throughout the business, ensuring accountability and
honesty for their employees and public members. They help to maintain critical
business standards, such as hygiene in restaurants, customer service policies in
retail stores, and operational efficiency in manufacturing.
Security
devices are also great deterrents to would-be criminals who might think twice
about committing a crime where, for example, cameras are present. Today's
security directors and loss prevention leaders are providing an impact on their
organizations well beyond traditional security. We must continue to document
security's impact and highlight the adoption of these emerging, non-traditional
benefits.
See other roundtable responses
here
The U.S. Crime Surge
The Retail Impact
Retailers Try to Lock Out Gangs of Thieves
Best Buy, Home Depot Lock Up Goods to Fight Theft
With theft attempts elevated from
prepandemic levels, stores are grappling with how to stop the problem without
turning off shoppers and investors
Shoppers are finding more empty space on store shelves, but not because
the retailer is out of stock. In many cases, the items
are locked away to prevent theft.
At a Best Buy Co. store in the suburbs of Houston, hundreds of items
including Bose speakers and Fitbit activity trackers have been replaced by small
blue signs that read, "This product kept in secured location," and ask
shoppers to find store workers for help.
The
store is a sign of an endemic challenge for retailers:
how to stop theft without shrinking profits or inconveniencing shoppers.
Retailers have long dealt with theft, and
frequency is down from a peak last winter for some, said retail executives.
But theft attempt levels are higher than they were before the pandemic.
Many large retailers, including Home Depot Inc., have been locking up
more items while testing other solutions. They track high-risk goods and lock
up items in regions or stores being hit hardest, retail executives say. Best
Buy says it isn't locking up more items overall than in the past, but continues
to do so where needed.
Theft surged after stores reopened early in the pandemic, retail industry
executives say. In part, the rush to buy more online during that period led
to more demand online for stolen goods, they say. In some cases
stores have been understaffed due to the tight labor market or staffing
choices, which means fewer watchful eyes, say some executives. In addition,
well-organized theft groups working regionally have
become prevalent, making the problem harder to solve than
run-of-the-mill shoplifting.
Home Depot has been locking up more products during the past 12 months as a
stopgap while testing more customer-friendly, higher-tech solutions,
according to the company. "It's a triage-type scenario. It's stop the bleeding
and give yourself some time," said Scott Glenn, vice
president of asset protection at Home Depot.
Overall theft attempts at Home Depot continue to rise compared with before the
pandemic, Mr. Glenn said. Shoppers don't like when items are locked and Home
Depot tries to avoid it, he said. But after a high-theft item is locked up,
sales gradually go up because the store stays more consistently in-stock,
Mr. Glenn said. In stores where Home Depot has aggressive theft deterrents, it
has reduced loss to theft, he said.
wsj.com
Retailers are 'Ripe Targets' for Crime &
Violence
Shoplifting a growing problem for police, retailers and residents
Walmarts have long been known as magnets for crime - mostly shoplifting.
But sometimes, it's far more serious. In a two-year
span at that Walmart store in Rio Rancho (NM), 239 people were arrested,
according to records obtained by the Observer from the Rio Rancho Police
Department. That amounts to about two arrests per week.
But shoplifting isn't the only crime that Walmart seems to attract. In addition
to shoplifting, arrests were made for disorderly conduct, aggravated driving
while under the influence, larceny, aggravated assault, battery, aggravated
assault on a police officer, stalking, armed robbery and possession of drugs.
Walmart, not wanting to give thieves an advantage, doesn't disclose its
security measures, said Walmart spokesman Robert Arrieta.
"Unfortunately, crime has become an issue in many communities across the
country, and retailers of all sizes are not immune," he said in an email
statement. "Walmart's more than 5,000 locations in communities large and
small are vital gathering places for millions of consumers every week. And, like
other retailers, our properties are sometimes directly impacted by the terrible
reality of crime."
Walmart, he added, takes "meaningful action as a retailer to create a safe
environment for our customers and associates and consider local law
enforcement invaluable partners in doing so."
Stores like Walmart, said Jacquelynn Reedy, RRPD spokeswoman, are ripe
targets for thieves. The department, she said, "works closely with Walmart
Security to reduce and prevent property crimes."
But it isn't just Walmart. Other stores are getting hit during what amounts
to a shoplifting epidemic. At a Target store in Rio Rancho recently a
man tried to walk out of the entrance with a big-screen TV he didn't pay for. He
didn't get far before RRPD officers arrested him.
Some of the shoplifting these days, however, is organized crime. To
combat the growing crime, New Mexico, recently announced that it is joining a
20-state network to gather data on organized retail crime.
rrobserver.com
Liquor Store Shoplifting Surges 450%,
Burglaries Up 500%+
Portland liquor store owners ask state for help curbing rise in robberies,
thefts
According to the Oregon Liquor and Cannabis
Commission, shoplifting claims are up more than 450% since 2018.
According
to the Oregon Liquor and Cannabis Commission, the state agency overseeing
liquor stores, shoplifting claims are up more than 450%
since 2018. Burglaries, when someone breaks into the store after hours,
are up more than 500% since 2018. As for armed
robberies, at least four have been reported this year. Three of them happened at
Hollywood Beverage.
On top of the more threatening crimes, liquor store owners are seeing people
brazenly steal multiple bottles at a time. About two months ago, Hollywood
Beverage found that a group of people stole 18 bottles at once. Miner said they
often don't know for sure that it's gone until they review the security camera
footage, and by that point it's too late.
When someone shoplifts in Portland, the store owner can call 911 if the crime
is in progress; otherwise they need to call a non-emergency line. Miner said
he's been told to file online reports and many have gone unanswered. KGW reached
out to the Portland Police Bureau but haven't heard back yet.
Meanwhile, Miner took his concerns to the state last week and asked for some
type of financial relief or help in curbing these crimes. The OLCC responded
by joining The Oregon Retailer Crime Association to learn more on how to address
retail crime.
"Right now, we can't count on civil order. I think the state has an
increased responsibility to help find a solution and to reduce this issue," said
Miner.
This string of theft isn't happening exclusively in liquor stores - it's
impacting small businesses across the city.
kgw.com
Smash & Grab ORC Legislation
Small business owners seek legislation and tech to combat retail crime
Small business owners in California used to leave their doors open and kept
their displays full of their products. Now, many are keeping the doors locked
during the day and keeping all of their valuables off the sales floor.
Organized retail crime, including professional shoplifting, has increased
dramatically since the beginning of the COVID-19 pandemic and is regarded as
the source of the decline. A recent focus of retail crime that has plagued small
business owners in recent years is "smash and grab" crimes.
Last month, David Hayman Jewelers, located in Yorba Linda, California, was the
victim of a smash and grab, which caused Hayman to rethink his business
operations. Now, his display cases are made with plastic inlays, and
the sample jewelry pieces are not made with precious metals.
Tara Riceberg owns two stores, one in Los Angeles and one in Beverly Hills,
California. She says each store, despite selling the same products, could not
have a more different atmosphere. "Even though my stores are one mile apart, I'm
in two different cities with two different governments, with two different
crime rates," Riceberg said.
Los Angeles, since 2018, has been the top city in the
United States consistently affected by organized retail crime,
specifically pertaining to violence, shoplifting, and "smash and grabs."
To combat the rise in crime, Rep. Young Kim (R-CA) introduced a bipartisan bill
called the "Improving Federal Investigations Retail
Crime Act of 2022" to strengthen coordination between federal, state,
and local agencies and small businesses to combat the rise in organized
retail crime.
Hayman said he thinks states and counties should be sharing criminal data
with each other to prevent criminals from smashing and grabbing and then
crossing county or state lines to avoid punishment - something Hayman believes
perpetuates organized retail crime.
washingtonexaminer.com
America's 'Defund' Capital Grapples with
Violence Surge
Once nicknamed 'Murderapolis,' the city that became the center of the 'Defund
the Police' movement is grappling with heightened violent crime
After the police murder of George Floyd in May of 2020, Minneapolis became a
worldwide symbol of the police brutality long endured disproportionately by
Black people. In a kind of Newtonian response, the city became the epicenter of
the culturally seismic "Defund the Police" movement. But that progressive local
effort fizzled with a
decisive referendum last November.
Now, with its police department under
investigation by the Department of Justice, the city of 425,000 is trying to
find a way forward amid a period of heightened crime that began shortly after
Floyd's death.
That year, the number of murders soared to nearly 80 - dwarfing the 2019 body
count of 46. It has cooled somewhat this year, though the amount of killing -
and violent crime in general - remains elevated far above 2019 levels and
homicides are on pace to surpass the 2020 figure. The reasons why are far from
clear.
cnn.com
Video: Why Shoplifting Is Getting Out of Control
Organized retail theft seemed to spring out of
nowhere two years ago as pandemic lockdowns began. A California district
attorney says that increased lawlessness hit the state due to misguided
policies.
Extremism, mass shootings & assault on democracy: Time for social media rethink?
TX police chiefs on surging violence: 'Lack of value for life... no fear of
consequences'
COVID Update
616.1M Vaccinations Given
US: 97.9M Cases - 1M Dead - 94.6M Recovered
Worldwide:
620.8M Cases - 6.5M Dead - 601.1M Recovered
Private Industry Security Guard Deaths: 362
Law
Enforcement Officer Deaths: 797
The COVID Conflict
Continues
Is the pandemic over? Pre-covid activities Americans are (and are not) resuming.
Biden says the pandemic is over - and when
it comes to casinos, concerts and cosmetic procedures, Americans seem to agree.
But many are still conflicted.
Two-and-a-half years into the coronavirus's deadly spread, after nearly all
government-imposed restrictions have been lifted, as many businesses urge or
require workers to come back to their offices, President Biden declared last
week that "the pandemic is over." Yet even as the passion to get back to
normal overrides years of caution, many Americans remain conflicted and
confounded about what activities are safe.
Americans are coming out of the pandemic in the same kind of dynamic disarray
that marked its beginning, with a crazyquilt of contradictory decisions about
how to spend their discretionary time and money: Americans are flying again,
but they're not too keen on getting back aboard buses, subways and other public
transit. Concert tickets are being snapped up, but theater tickets, not so much.
In-person visits to medical doctors have returned to pre-pandemic levels, but
mental health counseling remains overwhelmingly virtual.
washingtonpost.com
COVID's Enduring Impact on Work
Why does work feel so dysfunctional right now? Experts weigh in
Dysfunction in the Covid-era workforce has
reached a fever pitch.
If
you've talked to anyone about work in the last month, you've probably discussed
quiet quitting (or setting boundaries), the not-so-quiet backlash from
bosses, and even warnings of
quiet firing (or managing out).
Railroad workers prepared to go on strike.
Starbucks workers are unionizing.
Teachers and
nurses, burned out beyond belief in year three of the pandemic, say they're
reaching a breaking point.
All the while, the Great Resignation has become less of an anomaly as
sky-high turnover every month has become the new norm. Even worries of a
looming recession and mounting layoffs haven't shaken workers' confidence.
The power struggles between workers and bosses may have buzzy
catchphrases now, but they're really nothing new, says Sharon Block, professor
and executive director of the Labor and Worklife Program at Harvard Law School.
"The experiences of the pandemic have brought these conversations of
dysfunction to the fore." Block says.
cnbc.com
CDC tracking 3 new COVID-19 variants as some experts warn cases could increase
Some experts are predicting another surge in
COVID-19 cases in the U.S. this fall as new variants are spreading nationwide
How to Find Your Vaccine History-and Store It Safely
Worries about polio, monkeypox, and Covid-19 are
rising. Here's how to gather your health information, even if you've lost the
paper records.
UK high street warned not to expect return of pre-Covid Christmas
Shift to remote work during COVID pandemic drove over 60% of house-price surge
Curbing the Workplace Violence Surge
SLC 2022 Preview: Mitigating Workplace Violence
Learn how to diffuse situations that can
lead to violence and how technology can help reduce that risk further.
In order to keep workers safe, we have to confront the grim possibility of
workplace violence. Unfortunately, statistics show that violence against
workers has been on the increase for the past several years, and it seems-at
least anecdotally-to have skyrocketed increased since the start of the COVID-19
pandemic.
EHS
Today spoke Kenna Carlsen, research associate at the
National Safety Council about the worrisome trend and what factors
can contribute to workplace violence. Carlsen will speak at the
2022
Safety Leadership Conference, being held in Cleveland from Oct. 18-20.
Below is a preview of what to expect from her presentation.
What effect does a culture of safety have on workplace
violence?
Culture plays a huge role in preventing workplace violence. A company that
cultivates a culture built on mutual respect and trust not only reduces
their risk of violence but also empowers employees to come forward with their
own safety concerns and contribute to conversations around potential solutions.
Just like any strong health and safety plan, a strong violence prevention plan
involves a top-down commitment and an ongoing and open discussion at all levels
of employment.
How or where does technology fit in the mix?
Hazard prevention and control is an essential building block to any
successful workplace violence prevention program. There are a wide variety of
technological solutions that, combined with a written policy and employee
training, can help prevent, mitigate and/or respond to potential violence.
What about violence at the workplace keeps you up at
night (at least metaphorically)?
Workplace violence is notoriously underreported. According to a report
from the U.S. House of Representatives, workers may be suffering as many as
three times the amount of injuries and illnesses than officially reported (U.S.
House, 2008). Simply too many workers are suffering in silence and might not
have access to medical and mental health resources necessary to overcome a
traumatic event like assault or abuse.
ehstoday.com
The Hayes Report on Loss Prevention
Quarterly - Fall 2022 - Vol. 37 No.
4
Topics: Cargo Thefts – Take Precautions - Shoplifting Prevention Tips - Company
Shrink Stats & Trends - Believe It or Not - The Bulletin Board
Mark
Doyle Talks --- Holiday Season: The Two Edged Sword...
First, let me be very early in wishing you, are valued readers, a very Merry
Christmas and/or Happy Holidays greeting. Thank you for being a subscriber to
our newsletter this past year and we greatly appreciate your contributions and
comments throughout the year. Now secondly, yes, another holiday season is fast
approaching which means more shoppers and hopefully great sales increases for
the industry!
Unfortunately, the holidays also bring more shoplifters into our stores and
therefore we need to be more vigilant in our loss control efforts. Everything
from promptly greeting
customers,
to providing consistent customer service, to ensuring high valued/highly
pilferable product is properly secured on the sales floor. Your efforts during
this busy
season will greatly impact store profitability. Let's all make this a great and
successful holiday season! Until next year...
Click here
to read the full newsletter
FRT is Expanding in Retail - But Still Far Off
From Widespread Adoption
Will biometrics be the future of payments?
The use of biometrics to authenticate
payments is poised to bring greater security and speed to transactions, but some
say broad adoption is still far from reach.
Now
is the moment for the technology. The FIDO Alliance, which
seeks to eliminate passwords and advance biometrics for
authentication, is one of several actors pushing payments in that
direction. In the U.S., the retail sector is expected to generate $5.5
trillion by 2027 and Aite-Novarica estimates fraud losses just for
card-not-present transactions will reach $9.2 billion next year, so there's
strong appeal in making payments simpler and more secure.
New payment methods emerge
Face-pay tools ask users to look into a camera as their image is captured and
compared against facial scans; methods involving the eye can scan the retina
or iris to authenticate payment. People tend to be less comfortable with a
biometric that involves the eye than a fingerprint, scholars said. In
geographic regions of the world that have already turned to biometrics, like
China, face-pay is more popular than palm-pay.
Big names pursue biometrics
FIDO stands for fast identity online and the consortium is spearheading that
change. PayPal, Bank of America, Wells Fargo and large retailers
Best Buy, Wayfair and eBay are among those already
accepting FIDO for log-in, said Megan Shamas, FIDO's senior marketing
director. It's gained traction in online payments in Europe, because it's
easier for consumers than a one-time password or multi-factor authentication,
Shamas said.
Privacy, security concerns
About half of U.S. adults favor the use of facial recognition technology for
security purposes, such as enhanced security with a credit card payment.
When it comes to checkout, 74% of U.S. adults expressed privacy concerns
about their biometric data, like fingerprints or retina scans, being stored
by a marketer.
paymentsdive.com
Australia: CHOICE backs new law to rein in use of
facial recognition technology
Boards Go Up & Evacuations Underway
Hurricane Ian Could Bring Prolonged Surge Near Florida
"Life-threatening storm surge is possible
along much of Florida west coast," says National Hurricane Center, "with the
highest risk from Ft. Myers to Tampa Bay."
Residents
from Naples to the Florida Panhandle are making preparations - boarding up
their houses and deciding whether to evacuate as the track of the storm has
moved east. A hurricane watch has been issued for the Tampa area. On Sunday,
landfall was predicted on the Florida Panhandle, and by Monday morning it had
moved south to near Tampa.
Large swells and gusty winds are expected to affect the Gulf waters
during the middle to end of this work week, according to an alert from Harrison
County Emergency Management, and that will result in hazardous conditions
across the coastal waters, especially beyond 20 nautical miles from shore
Wednesday through Friday. Alabama, Georgia, South Carolina and parts of North
Carolina will also feel effects from the large storm, the NHC predicts.
"Regardless of Ian's exact track and intensity, there is a risk of a
life-threatening storm surge, hurricane-force winds, and heavy rainfall
along the west coast of Florida and the Florida Panhandle by the middle of this
week," the NHC says.
govtech.com
RELATED: Hillsborough County Orders Evacuations
Ahead of Ian
Retail's Holiday Hiring Slowdown
Holiday hiring slows down: Retailers adding fewer seasonal jobs
Retailers are approaching holiday hiring
with caution, adding fewer temporary workers than last year as they brace for a
smaller bump from this year's shopping season.
Driving the news: Several retailers have
already said they're pulling back:
● Walmart will hire 40,000 temporary
workers, down from 150,000 in 2021.
● Macy's
said Monday it plans to hire 41,000, down from 76,000
in 2021.
● Dick's
said Monday it plans to hire 9,000, down from 10,000
in 2021.
The big picture: The economy is rebalancing,
as consumers are shifting their spending from physical goods to more services,
including travel and entertainment, after binge-shopping earlier in the
pandemic. Plus, inflation is dampening shoppers' enthusiasm.
axios.com
Businesses Hit with New Minimum Tax
Amazon, Berkshire Hathaway Could Be Among Top Payers of New Minimum Tax
A handful of large companies, such as Berkshire Hathaway Inc.and Amazon.com
Inc., could bear most of the burden from a 15% corporate minimum tax
President Biden signed into law last month.
According to the UNC estimates, Berkshire Hathaway would have paid the most in
2021, at $8.3 billion-or about a quarter of the estimated total-followed by
Amazon at $2.8 billion and Ford Motor Co. at $1.9 billion.
Add the next three companies and that reflects more than half the $31.8 billion
total: AT&T Inc. at $1.5 billion, eBay Inc. at $1.3 billion, and Moderna Inc.
at $1.2 billion.
wsj.com
4 Retail Technologies That Minority Report Predicted
In Case You Missed it
Returnless Refunds: 4 Risks
& How to Mitigate Them
By: Michele Marvin, Vice President of
Marketing, Appriss Retail
Download Order Claims: A Growing Source of Ecommerce Fraud.
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Cybercrime: The Top Reason to Monitor Your
Employees
You should monitor your remote workers - but not because you don't trust them
Cybercrime attacks are increasing. That's
one good reason to keep track of employees who work from home
According
to a recent report in the
New York Times, eight of the 10 largest private US employers are using
software and other technologies to track the productivity of their employees
in the office and at home.
Surveillance is booming. Sales of employee monitoring software are
through the roof, with products like
Teramind,
ActivTrak and
Hubstaff offering features
that range from tracking applications your remote employees are using and the
websites they're visiting to providing screenshots of their activities and
monitoring their keystrokes. The industry is
expected to grow from an annual sales rate of about $488m to $1.7bn by 2029.
You should not be monitoring their productivity, their attentiveness, the
number of clicks on their keyboard during the day or whether or not they're
doing actual work or watching YouTube. It's a waste of time and resources. It
creates a toxic culture.
But that doesn't mean you shouldn't be monitoring them while they're working at
home. Why? Because your remote employees - even your best ones - are still
causing you a problem. A security problem.
According to
various sources, the FBI saw a 300% increase in reported cybercrime
attacks since Covid-19 and cybersecurity predictions reveal that the US is
going to be a "soft target" for more than half of cybercrime attacks in another
five years. And the No 1 reason is because you and me and our employees are
working more from home and our home environments are very insecure.
So here's my advice: don't worry if your employee is working on that project
plan or buying shoes on Zappos. Instead, worry that your employee is doing
something that's going to cause a serious security problem at your firm. For
this reason and this reason only, you need to monitor them.
theguardian.com
Ransomware Groups Evolving
Ransomware operators might be dropping file encryption in favor of corrupting
files
Corrupting files is faster, cheaper, and
less likely to be stopped by endpoint protection tools than encrypting them.
The attacks have become so widespread that they now impact all types of
organizations and even entire national governments. The cybercriminal groups
behind them are well organized, sophisticated, and even innovative, always
coming up with new extortion techniques that could earn
them more money. But sometimes, the best way to achieve something is
not to complexity but to simplify and this seems to be the case in new attacks
seen by researchers from security firms Stairwell and Cyderes where known
ransomware actors opted to destroy files instead of encrypting them.
Exmatter data exfiltration tool gets an upgrade
In recent years it has become common for ransomware affiliates to double down
and steal data from compromised companies in addition to encrypting it. They
then threaten to release it publicly or sell it. This started as an another
method to force ransom payments, but data leak extortion can also happen on its
own without the ransomware component.
Data corruption vs encryption
Why destroy files by overwriting them with random data instead of deploying
ransomware to encrypt them? At a first glance these seem like similar file
manipulation operations. Encrypting a file involves overwriting it, one block at
a time, with random-looking data -- the ciphertext. However, there are ways to
detect these encryption operations when done in great succession and many
endpoint security programs can now detect when a process exhibits this behavior
and can stop it. Meanwhile, the kind of file overwriting that Exmatter does is
much more subtle.
csoonline.com
The Dangerous Evolution of Deepfakes
The deepfake danger: When it wasn't you on that Zoom call
Deepfakes pose a real threat to security and
risk management and it's only going to get worse as the technology develops and
bad actors can access malicious offerings
The scam is so novel that if it weren't for astute investors detecting
oddities and latency in the videos Hillman may have never known about these deepfake video calls, despite the company's heavy investments in security
talent and technologies.
Deepfakes as a service
"We're already seeing
deepfakes as a service on the dark web, just like we see ransomware as a
service used in extortion techniques, because deepfakes are incredibly
effective in social engineering," says Derek Manky, chief security strategist
and VP of global threat intelligence at Fortinet's FortiGuard Labs. "For
example, leveraging deepfakes is popular in
BEC [business email compromise] scams to effectively convince somebody to
send funds to a fake address, especially if they think it's an instruction from
a CFO."
Retooling needed to spot deepfakes
"The issue of deepfakes is important enough that the Adobe CEO is pressing
for authentication of content behind the image and audio files. This is one
example of how protecting against deepfakes will require a new set of
countermeasures and context, including deep learning, AI, and other techniques
to decipher if something is real or not," explains Brian Reed, former Gartner
analyst who is now advisor at Lionfish Technology Advisors. He also points the
Deep Fakes Passport Act introduced as Senate Bill HR 5532, which seeks
funding for deepfake competitions in order to foster mitigating controls against
them.
Faking biometric authentication
Hillman also urges businesses to update their training and awareness, both
internally for employees and executives, and externally for clients. "The
idea of whether deepfakes are going to be a problem is no longer a question of
if but when and I don't think businesses have a playbook about how to defend
against deepfake attacks," he predicts.
csoonline.com
Organizations Going Beyond Passwords
Zero trust closes the end-user gap in cybersecurity
Organizations go beyond passwords to embrace
a new approach to defending against cyberattacks.
You may have noticed it's a little harder to get around in cyberspace. More
six-digit authorization codes texted to your phone. More requests to confirm the
name of your first pet or fourth-grade teacher. More boxes to check to "trust
this device." Overall, having to prove more often that you are you.
It's not your imagination. It's a comparatively new cybersecurity philosophy
called "zero trust," and it's transforming networks globally. It's just
what it sounds like: the network, site, or application won't allow you in
without proof you belong there. Mayank Agarwal, head of cybersecurity for North
America at Infosys, thinks of zero trust as a mindset change. "Zero trust is
front and center of all cybersecurity discussions. It's about principles of
least privilege. This means giving access only for a time, with the least
amount of access. Once done with whatever job you are supposed to do, access is
taken away."
technologyreview.com
Researchers unearth hacking group that's been active, yet undetected for years
The group has targeted telecommunications, internet
service providers and universities in the Middle East and Africa, researchers
said.
Despite Recession Jitters, M&A Dominates a Robust Cybersecurity Market |
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Be Proactive With Your
Online Accounts
Have you
ever wondered if your login credentials have been compromised? The website,
https://haveibeenpwned.com/ is a free service that can tell you whether your
email address was included in a data breach and if so which one. If you happen
to have an email included in a hack, be sure to change your passwords
immediately. |
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E-Commerce Black Market Fueled by Economic
Headwinds
Supply chain issues and inflation fuel billion-dollar black market
Scammers are now targeting the wine and
spirits industry, selling fake booze
Scammers
sell everything from fake handbags to fake electronics, but now, they're
getting creative, and it could become deadly, according to Customs and
Border Protection. Experts say that people are pawning off fake alcohol to
unsuspecting customers because of supply chain delays and inflation.
"Whenever consumer demand begins to exceed the supply, you tend to have the
black markets looking to capitalize on that," Wine and Spirits Wholesalers
of America Executive Vice President of Communications and Marketing Michael
Bilello said.
In the last fiscal year, Customs and Border Protection
seized over $3.3 billion worth of fake goods, including things like
fake pharmaceuticals, shoes and electronics. Fake liquors were
among the items seized. A large number of these items come from China.
Bilello explained the importance of staying within the distribution chain to
ensure you don't get scammed or harmed by consuming something potentially
deadly. "Consumers who go outside the three-tiered system in a strongly
regulated marketplace, are going to be subject to counterfeits and perhaps
illicit alcohol," Bilello said.
The three-tiered system prohibits distillers from selling and distributing
alcohol, prohibits distributors from distilling and selling alcohol and
prohibits retailers from distilling or distributing alcohol.
Though there are strict regulations set in place in the wine and spirits
industry, scammers still find a way to make profit and take advantage of
people. Scammers will purchase high-end empty bottles and fill them with
water or a cheaper alcohol before selling them off as something else.
foxbusiness.com
Not So Fast! Amazon Reverses Pay Raises After
Glitch
Amazon Revokes Employee Raises, Blames Software Bug
Affected employees are being told they need
to accept a reduced compensation offer.
As Business Insider reports, an internal email sent to Amazon's corporate
employee managers explains how a software error overstated bonus payments as
part of promotion pay offers. The promised amounts were based on an Amazon
share price that was older and higher, and therefore not valid.
Rather than honoring the original offer for these employees, Amazon tells
managers in the email that they will need to inform promoted employees that
their offer now has a lower cash value. The email also admits, "We recognize
that this is an uncomfortable conversation to have."
In total, it's thought 40% of employees promoted during the last quarter are
affected by this reduction in compensation.
pcmag.com
What Kroger, Walmart, Target learned from China's Alibaba about grocery's future
Is 'e-commerce' as we know it dead? Expert predictions for 2023
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$2 Million Apple Theft Scheme
Cleveland, OH: Update: Miami twins convicted for their roles in national
identity theft scheme using Apple products
Two twins from Miami were convicted in the U.S. District Court for the Northern
District of Ohio Monday afternoon for their roles in stealing over $2 million
in an identity theft scheme involving Apple products, according to a
spokesperson from the U.S. Department of Justice (DOJ). Luis and Jorge Socarras,
both 27, were both charged with two counts of access device fraud, interstate
transfer of stolen property and aggravated identity theft, according to a press
release. The duo 'fraudulently gained access' to around 2,366 AT&T mobile
accounts, the release said. They would charge 'millions of dollars' worth of
electronic devices through the accounts for Apple products. Court records
stated the national scheme caused a total of $2,155,483.78 in losses, the
release said. Luis and Jorge would later resell the fraudulently-purchased
devices from their home in Miami, the release said. Law enforcement agencies
identified the brothers fraudulently buying iPhones and iPads through 'numerous'
AT&T accounts through different electronic retail stores throughout Northern
Ohio in Jan. 2020, officials said. While executing a search warrant on a vehicle
owned by Luis that was left behind a parking lot of a retail store,
investigators found 49 different Apple products.
cleveland19.com
Hesperia, CA: Out of state men suspected of stealing nearly 3,000 gallons of
diesel fuel
Three men from Las Vegas, Dallas and Miami were arrested on suspicion of
stealing thousands of gallons of diesel fuel from a Hesperia gas station. The
Hesperia Sheriff's Station reported that on Sept. 10, a gas station in the 15000
block of Ranchero Road in Hesperia reported theft of approximately 3,000
gallons of diesel fuel worth approximately $16,000. Detectives assumed the
investigation and discovered an electronic manipulation device had been inserted
into the fuel pump. Video surveillance from the gas station showed a white Ford
F-250 pickup truck bearing Nevada license plates and a white GMC pickup truck
bearing a temporary Florida license plate. Both vehicles contained large fuel
tanks installed in the bed of the trucks. Detectives determined the suspects had
also used a U-Haul truck during the theft.
vvdailypress.com
Merrimack, NH: Thieves caught on video smashing into store, stealing high end
street wear
Five thieves dressed in hoodies smashing their way into La Ola Street Wearat the
Merrimack Premium Outlets. At about 2:30am, quickly grabbing high end apparel
and accessories that retail for up to $1000 a piece.
wmur.com
New York, NY: Police respond to Orchard Smoke Shop where an employee was shot
after confronting 3 robbers
A Manhattan smoke-shop employee was shot when he confronted three robbers
outside his store late Sunday, authorities said. The 35-year-old worker was
inside the Orchard Smoke Shop on Orchard Street near East Houston Street on the
Lower East Side just after 10:30 p.m. when the trio swiped about $12,000 in
merchandise and around $300 in cash, police said. As the bandits left, the
worker went outside and confronted them, cops said. During the clash, one of the
suspects shot the worker in the torso and arm, cops said. he worker was taken to
Bellevue Hospital, where he was listed in stable condition.
nypost.com
Memphis, TN: Three men were arrested after a robbery at a local liquor store
One
incident happened Aug. 5 at Buster's Liquor, 191 S. Highland. According to a
police affidavit, 14 people broke into the store by smashing out the front glass
windows. Once inside, the suspects grabbed various liquors then fled in various
Infiniti vehicles. The store owner said over $10,000 worth of liquor was
stolen and the store had over $1,000 in damage, records show. Prior to the
Buster's break-in, there were nearly 40 other liquor store burglaries with
the same suspect and vehicle descriptions, according to the affidavit. On
Aug. 9, the Memphis Police Department (MPD) received information from a
confidential informant that someone was selling stolen liquor from Buster's out
of an apartment on Alcy Road. The person's Facebook page showed unopened bottles
of liquor for sale, according to police. The next day, police executed a search
warrant at the apartment and two people were detained. The woman accused of
selling the liquor admitted to selling it out of her apartment, police said.
fox13memphis.com
Alpena, MI: Pair caught swapping barcodes to steal from Michigan Walmart
A pair is accused of swapping barcodes at a northern Michigan Walmart store to
get more expensive items for cheaper. Police were called to the store on M-32 in
Alpena County after a loss prevention worker watching security tapes saw a man
and woman putting barcodes from inexpensive items onto more expensive items.
This happened between March and June, and more than $1,600 worth of merchandise
was stolen using this method, police said.
fox2detroit.com
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Shootings & Deaths
Henrico County, VA: Police ID Richmond man killed outside convenience store
Police have released the name of the man killed in a shooting outside a Henrico
convenience store Friday night. Henrico Police said 911calls began coming in
just after 8:45 p.m. that a man had been shot in the 400 block of E. Laburnum
Avenue. Officials said 40-year-old Jonathan O. Fitzgerald of Richmond was
pronounced dead at the scene. Fitzgerald was shot in the head outside the S&M
Deli Convenience Store, Crime Insider sources told Jon Burkett. This is not far
from where a teenage boy was killed in a shooting near the St. Luke Apartments
Sunday morning.
wtvr.com
Indianapolis, IN: One suspect killed in BP Station failed robbery attempt
Shortly after midnight, IMPD said they were called to a BP gas station at the
corner of Delaware and St. Joseph streets. They say three men were found shot.
One was in critical condition when he was taken to the hospital, and another was
"awake and breathing," according to an IMPD spokesperson. Police believe there
was an attempted robbery and one person was armed and defended himself before he
got shot.
A short time later, one of the men died.
wibc.com
San Antonio, TX: Update: Teen tosses banana at clerk, clerk shoots teen in head
Lawsuit
accuses clerk, store operator and 7-Eleven of negligence in 2019 shooting.
Surveillance camera footage that shows a convenience store clerk shooting a teen
through the back of his head after a brief verbal altercation is at the center
of a Bexar County lawsuit seeking over $1,000,000 in damages. The video,
recorded in January 2019 inside a 7-Eleven store located on Rigsby Avenue near
Loop 410, shows clerk Dylan Noah pull out a handgun and fire shots at Pierre
Kyle, moments after Kyle tossed a banana at him. The shooting happened shortly
after Noah had falsely accused Kyle and his cousin of attempting to steal a cell
phone charger from the store, court documents state. Kyle, 17 years old at the
time, survived the shooting but continues to struggle with lingering injuries
from the shooting, his civil attorneys told KSAT Investigates.
ksat.com
Robberies,
Incidents & Thefts
Queens, NY: Car crashes into KFC after Rite Aid shoplifting, carjacking incident
The
NYPD is investigating after a car crashed into a KFC/Pizza Hut restaurant in
Queens on Monday afternoon after a shoplifter tried to carjack a driver. Police
say the incident happened at around 2 p.m. in Hillcrest, when what began as a
shoplifting incident at a nearby Rite Aid store. The man had taken items in a
shopping cart from the store. He then allegedly attempted to carjack a Nissan
Altima with the driver still inside. He opened the driver side door and
attempted to wrestle the man out of his car. The attacker allegedly grabbed the
wheel and the victim tried pushing him out and hit the gas. That sent the car
careening into the restaurant on Union Turnpike. Neither the suspect nor the
victim suffered any serious injuries. The suspect was taken to NY
Presbyterian-Queens Hospital. The driver was taken to Jamaica Hospital.
Inspectors did not find any danger of the building collapsing from the crash.
The property owner was ordered to properly board up the damaged section of the
building until it could be repaired.
fox5ny.com
Dearborn, MI: Police officer hit, injured by pharmacy suspects fleeing crime
Suspects trying to flee a robbery at a Dearborn pharmacy Wednesday are accused
of hitting a police cruiser during their escape. Police said Tarik Rasheed
Amerson, Jalen Amari Amerson, and Charles Jaylin Simmons walked into the
pharmacy in the 5200 block of Oakman Boulevard around 1 p.m. wearing masks. They
ordered the employees to the ground, hopped the counter, and filled backpacks
with bottles of drugs, police said. After the heist, they got into a Dodge
Charger that was waiting for them. The Charger sped down Oakman, hitting the
back of a police vehicle. Police said the suspects tried to run away but were
caught. One of the suspects was hurt in the crash, and the officer was seriously
hurt. The officer was treated at a hospital.
fox2detroit.com
Fayetteville, NC: Store clerk dragged by car while attempting to stop thief
Cumberland County detectives are asking for the public's help in identifying a
robbery suspect. The sheriff's office says the suspect in the photographs that
took multiple items from the Blue Sky Discount Tobacco and Vape Store at 2376
Cedar Creek Road in Fayetteville on Aug. 27 at 9:32 a.m. Detectives say the
suspect ran from the store and got in a burgundy four-door sedan. They say the
cashier tried to stop the car from leaving but was dragged by the car for
several feet as it got away.
cbs17.com
Palm Springs, CA: Burglary suspect arrested after pursuit through Vons store
Palm Springs police arrested a suspected burglar Monday afternoon following an
hourslong pursuit through a residential area, a grocery store and up a hillside.
According to police, a homeowner reported a possible burglary at their vacant
rental property just before 11:30 a.m. after observing a man going in and out of
the home on security camera footage. The chase began when police arrived on the
scene and saw a man and woman attempting to flee. In a Facebook post, the Palm
Springs Police Department said officers arrested the woman in the backyard of
the house, while the man fled into the neighborhood. Police pursued the suspect,
later identified as 31-year-old Julian Baez of Cathedral City, through the
neighborhood and across East Palm Canyon Drive into the Rimrock Plaza shopping
center. According to police, Baez climbed onto the roof of the Rimrock Plaza
Vons, prompting the grocery store's manager to issue an evacuation order for all
customers, followed by a store lockdown. With the help of nearby construction
workers, police reached the roof of the grocery store via a lift on the property
and proceeded to search the store's crawl spaces and attic.
desertsun.com
Niles, OH: Shoplifter banned from Eastwood Mall, sent to jail until Christmas
Pickaway County, OH: 41-Year-Old Arrested for High-Speed Chase after 20 Dollar
Walmart Theft
UK: Brighton, England: Prolific shoplifter banned from parts of city centre; 23
counts of Shoplifting
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●
Adult - East Haven, CT
- Armed Robbery
●
Auto - Jackson, MS -
Burglary
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C-Store - Fall River,
MA - Armed Robbery
●
C-Store - San Leandro,
CA - Armed Robbery
●
C-Store - Bayonne, NJ
- Armed Robbery
●
C-Store - Oakley, CA -
Armed Robbery
●
Cellphone -
Framingham, MA - Burglary
●
Clothes - Niles, OH -
Robbery
●
Clothing - Merrimack,
NH - Burglary
●
Guns - Lafayette Hill,
PA -Burglary
●
Guns - Odessa, TX -
Robbery
●
Jewelry - Sanford, NC - Burglary
●
Jewelry - Johnson City, TN - Robbery
●
Liquor - Memphis, TN -
Burglary
●
Motorcycles - Lincoln,
NE - Burglary
●
Pawn - Oklahoma City,
OK - Armed Robbery
●
Pharmacy - Dearborn,
MI - Robbery / Officer injured
●
Restaurant - Seattle,
WA - Burglary
●
Tobacco -
Fayetteville, NC - Robbery - Emp Injured
●
Tobacco - New York, NY
- Armed Robbery / clerk wounded
●
Walgreens - Meridian,
ID - Robbery
●
Walgreens - Fall
River, MA - Armed Robbery
●
Walmart - Pickaway
County, OH - Robbery |
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Daily Totals:
• 15 robberies
• 8 burglaries
• 1 shooting
• 0 killed |
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Click to enlarge map
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Troy Moreau LPC promoted to District Asset Protection Manager for
The Home Depot |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help your colleagues - your industry - Build
'Best in Class' teams.
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
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VP, Asset Protection & Retail Operations
Washington, D.C.
The candidate will oversee the development of innovative strategies,
programs and solution which help retailers mitigate loss and reduce total retail
risk; Direct oversight of the NRF Loss Prevention Council and Retail Operations
Council...
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Director, Service Delivery Test and Turn-up
Remote Opportunity
The Director of Test and Turn-up (TTU) Operations is responsible for
leading a team of security and network support personnel that provide end/end
support for field engineers and contractors installing and servicing Interface
Managed Systems. This position is responsible for managing & leading a team that
owns all aspects of the installation service delivery processes required for the
customers...
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Field Loss Prevention Manager
Seattle, WA - posted
September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss
Prevention and Safety Programs intended to protect Staples assets and ensure a
safe work environment within Staples Retail locations. FLPM's are depended on to
be an expert in auditing, investigating, and training...
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Fraud Analyst
Baltimore, MD - posted
September 20
The Digital Fraud Analyst plays a critical role in
identifying and deterring card not present fraud. This role is responsible for
decisioning on online orders placed on Under Armour's Mexico E-Commerce platform
(UA.mx), and to protect the business from fraud and unauthorized transactions...
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Asset Protection Coordinator
Multiple locations - Central New
Jersey - posted
September 12
In this role, you will embody Do The Right Thing by
protecting People, Assets, and Brands. You will work in an energized, fast paced
environment focused on creating a safe environment for our employees, teams, and
customers; this is critical to driving our Brand Power, Enduring Customer
Relationships, and exuding our commitment to Team and Values...
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Senior Manager, LP Operations and Initiatives
Dublin,
CA - posted
September 8
The Sr. Manager of LP Operations & Initiatives is
responsible for leading cross-functional LP initiatives, operations and
compliance for both Ross and dd's Stores. The Sr. Manager will provide guidance
during project initiation and planning and lead rollouts during implementation
to the field. This role is responsible for driving results and improvements
through effective project management, executive support, analysis and more...
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Distribution Center - Asset Protection Manager
Mira Loma, CA - posted
September 8
The primary purpose of this role is to oversee asset
protection functions, performing AP and Safety-related activities to support
Home Depot's business objectives, such as, but not limited to minimizing shrink,
risk and safety incidents, providing on boarding to AP programs, OSHA standards
and investigations, training, coaching and response to potentially volatile
situations...
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Regional Asset Protection Director
Blue Bell, PA - posted
August 31
The principle purpose of the Regional AP and Safety
Director is to provide leadership and oversight of the development,
administration and maintenance of Lowe's loss prevention, safety and operations
programs. This includes directing the day-to-day functions of the District AP
and Safety Manager and working closely with Regional, District and Store leaders
to establish and achieve safety, shrink, training, and operational objectives...
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Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted
August 29
As the Senior Manager of Brand and Asset Protection for
North America, you will part of an innovative Asset Protection team, whose
mission is to prevent, identify and mitigate risks to our business. You will
support with the creation of foundational asset protection programming and will
lead its delivery to our North American store base...
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Sr. Manager, Brand & Asset Protection - East
Toronto, ON Area or NYC Area - posted
August 29
As the Senior Manager of Brand and Asset Protection for
North America, you will part of an innovative Asset Protection team, whose
mission is to prevent, identify and mitigate risks to our business. You will
support with the creation of foundational asset protection programming and will
lead its delivery to our North American store base...
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Business Continuity Planning Manager
Jacksonville, FL - posted
August 5
Responsible for developing, implementing and managing the
company's Business Continuity (BCP) and Life Safety Programs to include but
not limited to emergency response, disaster recovery and site preparedness plans
for critical business functions across the organization. In addition, the
position will develop and lead testing requirements to ensure these programs are
effective and can be executed in the event of a disaster/crisis...
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Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted
June 17
Responsible for managing asset protection programs designed to minimize
shrink, associate and customer liability accidents, bad check and cash loss, and
safety incidents for stores within assigned region. This position will develop
the framework for the groups' response to critical incidents, investigative
needs, safety concerns and regulatory agency visits...
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Regional Safety Manager - South Florida Region
Jacksonville, FL - posted
June 17
This position will manage the safety program for an assigned group of
stores that is designed to minimize associate and customer accidents. This
includes reviewing and recommending loss control strategies, ensuring program
conformance to applicable laws and regulations, preparing required reports, and
monitoring and evaluating the program activities in stores...
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Corporate Risk Manager
Seattle, WA / Tacoma, WA /
Portland, OR - posted
June 14
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
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Corporate Risk Manager
San Diego, CA / Los Angeles, CA
/ Ontario, CA - posted
June 10
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
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Physical Security Operations Center Leader
Columbia, MD - posted
June 8
The primary purpose of this role is to partner, lead and
manage a Central Station/Physical Security Operations Center driving operational
execution and enhancements to ensure effectiveness and a positive customer
experience. This individual is also responsible for leading a team of operators
providing professional and accurate responses...
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
- posted
May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
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Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA - posted
May 6
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
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Loss Prevention Supply Chain Manager
Fresno, CA - posted
April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives
shrink improvement and profit protection activities for an assigned distribution
center (DC), its in-bound and outbound shipping networks and its third party
pooling centers...
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Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
April 22
Responsible for the protection of company assets and
mitigation of risk. Effectively communicates, trains, implements, and monitors
all aspects of Asset Protection programs in assigned markets. These programs
include Tier Shrink Reduction Strategy, training and awareness, store audits,
investigative initiatives, profit protection, health and safety and budgetary
compliance...
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Regional Loss Prevention Auditor
Multiple Locations - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for
conducting operational audits and facilitating training meetings in our clients'
locations. The audit examines operational controls, loss prevention best
practices, and customer service-related opportunities...
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Featured Jobs
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Speed Kills! As the old expression goes, so does the pace of today's world. With
technology leashing us forward and mobile coming at the speed of light, no one
can slow down. The problem then becomes focus and concentration. Multitasking,
while impossible to avoid, leads to a reduction in quality and quality is what
every senior executive must be focused on. So the next time you're running fast,
just take one second and think about was the service you just delivered quality
service.
Just a Thought, Gus
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