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Chris Kelly named Senior Manager, Risk - Supply Chain for Aritzia

Before joining Aritzia as Senior Manager, Risk - Supply Chain, he spent a year with Lowe's Canada as Manager, Investigations & ORC. Prior to that, he spent more than three years with Nordstrom as Regional LP Manager (Canada), Regional Investigations Manager (Canada), and LP Manager. Earlier in his career, he held LP/safety/security roles with IKEA and Sears Canada. Congratulations, Chris!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position








It's 'ALL-TAG Week' on the D&D Daily!

Check out today's 'Vendor Spotlight' from ALL-TAG directly beneath the 'Top News' column to see how ALL-TAG is helping retailers battle organized retail crime.

GSX 2022 Kicks Off

GSX 2022 Opens in Atlanta

The conference brings together leading experts in the security industry

Atlanta, GA (13 September, 2022)-ASIS International, the world's largest association for security management professionals, opened their annual conference today-Global Security Exchange (GSX) 2022 in Atlanta. The event will continue through September 14 and feature more than 200 education sessions and over 400 exhibitors.

Monday featured more than 90 education sessions covering topics from across the security profession, including sessions on securing houses of worship and schools, the latest insights and on deep fakes, the use of artificial intelligence in video, and drone detection technology, as well as dozens more covering the gamut of security from national security and terrorism to cyber security, crisis management, and risk assessment.

Tuesday will kick off at 8:30 a.m. with Jake Williams as keynote speaker in the General Session. asisonline.org

GSX 2022 is Live! A Preview of Some Products & Services on the Floor

Here's one small sample of what ADT Commercial is putting on display at GSX

ADT Commercial will have their leading indoor drone and humanoid robotic platforms on display at GSX this year as it gets closer to the commercialization of those AI driven autonomous guarding solutions.

"Our approach to innovation is completely centered on customer needs and in keeping with the to-the-minute pulse of the industry. Especially given the costly turnover and labor shortages that have been mounting in the guarding market over the last several years," ADT's Vice President of their Enterprise Security Risk Group, Ed Bacco, said.

Both their humanoid robot and autonomous indoor drone will be on display at their booth, #2143 between Sept. 12-14

Read more here


GSX 2022 Show Floor Spotlight: Prosegur

How managing risk has emerged as a prime driver for enterprise security operations

Robert Dodd, CEO, Global Risk Services, Prosegur Security USA, chats with SecurityInfoWatch on the show floor at GSX 2022 about the value of calculating and mitigating your organization's risk posture to ensure security operations.

Click here to learn more


The U.S. Crime Surge
The Retail Impact

Robberies Up 13% Across the U.S.
Violent crime up across US, new study reveals
Overall violent crime across the US has jumped this year compared to 2021, even as the number of murders has dropped, a new study revealed Monday.

Major crimes such as robberies and aggravated assaults rose in the first six months of 2022 compared to the same period last year, with 236,962 incidents reported versus 226,967, according to a report by the Major Cities Chiefs Association based on a survey of 70 major police agencies.

"While MCCA member agencies continue to develop new and innovative strategies to address rising violent crime, there is a distinct need to have a robust conversation regarding the driving factors and systematic failures that have contributed to the current state of affairs," the association said in a press release.

Meanwhile, homicides were slightly down, with 4,624 reported for the same time frame this year compared to 4,511 in the first six months of 2021, the study found.

The biggest leaps in violent crime in the 70 agencies - which include the NYPD - were in robberies, which rose to 60,175 in the first six months of this year compared to 53,212 in 2021, an increase of 13%, and in aggravated assaults, with 156,735 reports versus 152,760.

Among the other police agencies included in the survey were cops in Nassau County on Long Island, as well as the Los Angeles, Chicago, Miami, New Orleans and Philadelphia police departments.

A separate review of nine law-enforcement agencies in Canada found that homicide, sexual assault, robbery and aggravated assault had all risen over the past year. nypost.com

NYC Turns to Armed Guards to Patrol 'Lawless' Neighborhoods
NYC block hires armed security guards to patrol crime-ridden neighborhood
Residents of a block in Manhattan's Greenwich Village got so fed up with the loitering, drugs, panhandling, and crime that they teamed up to pay for their own private security. They say things have gotten worse since the pandemic started in the city.

It's taking place on W 4th St. between McDougall and Sixth Ave. Residents and businesses put up $18,000 to pay for two officers for the month of August. Among the complaints are a rash of muggings and other violence in the area. The data support their concerns. NYPD statistics show overall crime in the area is up by 80% in 2022.

Among the businesses that contributed to pay for private security was Washington Square Diner. "The worst it's been in 21 years when it comes to crime," owner Elias Tsikis said to FOX 5 News in a statement.

A resident started a group for concerned residents. In the end, they decided to test a pilot test with armed guards. The pilot program ended at the start of September.

"When our security guards were present, it did seem much safer and there was a sense of calm when they were walking the street. But the moment they went off duty, the deluge of lawlessness returned, instantly," Brian Maloney said in a statement to FOX 5 News.

The residents are now evaluating their next steps.

"Armed guards are nothing new in the city," former NYPD Lieutenant Darrin Porcher says. "This begs the question as to what are we going to do based on the sentiment of public safety." fox5ny.com

Retail Violence Surge is a Global Problem
Theft, abuse and violence still widespread in retail, says SGF report

100% of respondents reported some level of theft, abuse or violence in the previous year.

Shoplifting offences reached staggering levels in 2021, with almost all operators experiencing theft on a daily basis. The biggest trigger for aggression and abuse continues to be the enforcement of age restrictions and challenging customers for proof of age.

While 95% of retailers also reported experiencing some form of hate crime, monthly. SGF figures, produced in the report, show that the annual cost of store crime for survey participants totalled £2.3m.

Figures collated by Police Scotland reveal the level of recorded retail crime for the year since launch of the Protection of Workers Act 2021, with the total number of reported crimes reaching 3,099, to date.

Detection rates remain high at 61.3%, while threatening abuse and assault make up the majority of reported cases, at 1,750 and 1,333 respectively.

SGF chief executive, Pete Cheema OBE said: "Retailers and staff provide an essential community service, and it is completely unacceptable that they are forced to turn up to work and face threating abuse or violence.

"We have taken great strides with the introduction of the Protection of Workers Act, which came in to force last August. Our report shows, however, that 100% of retailers are regularly affected by crime, seriously impacting the wellbeing of both workers and their families. Every incident is one too many.

"The evidence is clear that in-store crime remains shockingly high and until there is significant improvement to the figures we are seeing, the SGF will be calling for a zero-tolerance approach." talkingretail.com

The UK Retail Theft Surge
Shoplifting Putting Further Strains On Retailers, Including Tesco
Rising inflation and strains on budgets have furthered the wave of shoplifting in retail shops across the UK in the past few months, including Tesco, which has taken additional steps to try to protect food items from being stolen.

The retailer has gone so far as to wrap some higher-priced products in netting with security tags to deter would-be criminals from and increased the number of personnel dedicated to stopping the practise.

Tesco Chairman John Allan told Times Radio: "I think shoplifting is a concern and getting the police to take action and respond to cases where we and other retailers - and this is a concern right across the retail trade - is an issue. I don't sympathise with people who shoplift, but I can understand desperate people taking desperate measures sometimes when they've literally got no money left."

Inflation numbers have soared to 9.4% and could surpass 13% in the next month, putting many struggling individuals in position to steal to survive. Back in July, the Daily Mail reported that some markets were willing to work with thieves to get them further assistance rather than try to confront them and force a scene.

But frustrated with the amount of losses being incurred as well as potentially dangerous situations for workers in store trying to prevent shoplifting, more than 100 leaders at retailers penned a letter to Crime Commissioners in England and Wales. They noted the fact that during the first year of the pandemic, in-store crimes had tripled from 455 to 1,300.

The cost of protection colleagues from harm and on the efforts to mitigate stealing in stores totaled £715 million in 2020-21 alone, as they were forced to increase trainings for de-escalation, increase personnel and spend on new technologies such as CCTV and body cameras.  producebusinessuk.com

Gun law advocates hail new credit card code as a way to cut down on suspicious sales
The National Rifle Association is criticizing the move and says the code is "a capitulation to anti-gun politicians and activists."

Livestreamed violence compounds U.S. horror and inspires copycats, experts say


COVID Update

610.6M Vaccinations Given

US: 97.1M Cases - 1M Dead - 93.3M Recovered
Worldwide: 614.4M Cases - 6.5M Dead - 593.4M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 796

Retailers Helping With New Booster Push
Albertsons boosts access to immunizations

Technology, inventory investments support flu vaccinations, COVID boosters

Albertsons Cos. is shoring up operations at its 1,700-plus pharmacy locations just in time for the flu season - and for the new COVID-19 boosters.

The Boise, Idaho-based food and drug retailer said Monday that investments in technology, vaccine inventory and patient services will bolster immunization access and personalized care across its roster of retail banners, which are administering flu vaccines as well as the recently authorized Pfizer/BioNTech and Moderna bivalent COVID-19 boosters.

And as an incentive, for every immunization received at an Albertsons Cos. pharmacy, recipients will receive a coupon eligible for 10% off their next grocery purchase up to $200 and access to a free digital vaccine record. supermarketnews.com

COVID Still Driving the Labor Shortage?
Getting Covid knocked 500K workers out of the labor force, study says

A new paper finds that Covid-related illnesses made the labor force shrink by 500,000 people.

After over a year of employers complaining that they just can't find any workers, a new paper offers one reason why it's so hard to staff up: Getting sick with Covid has knocked a whole lot of workers out of the labor force.

In fact, according to a National Bureau of Economic Research working paper, illness from Covid made the US labor force shrink by around 500,000 people.

They find that, after calling out sick from work, workers are much less likely to participate in the labor force - which means they're not actively working or looking for work. In fact workers who were out sick due to likely Covid were 7% less likely to be in the labor force a year later compared to peers who didn't call out sick. businessinsider.com

NY's COVID State of Emergency is Officially Ending
New York Gov. Kathy Hochul will end COVID emergency
New York Gov. Kathy Hochul said Monday she will let a COVID-19 state of emergency expire as cases continue to decline and criticism from her Republican opponents increase amid an intense election race.

Hochul, a Democrat who took office last year after then-Gov. Andrew Cuomo stepped down, has extended two executive orders each month which allows her to bypass state contracting rules and the easing licensing rules for health care workers. The orders are set to expire at midnight.

"I will not be renewing them this time," Hochul said Monday. "We're in a different place now. We've been making announcements about taking masks off on public transportation. We have a new booster shot as of a few days ago." foxnews.com

These 10 states still have COVID emergency orders in place

New York COVID cases plummet 16% as new bivalent omicron booster arrives


The Retail Biometrics Boom is Only Just Beginning
Biometric Authentication in Retail: What the Future Holds
In both the online and offline space, more companies - including multi-location retailers - have begun using biometric authentication in payments as a way to cut down on credit card fraud and chargebacks.

Facial biometrics map the human face using mathematical algorithms, and images are transformed into sequences of numbers that become each individual's "facial identity." Not every biometric authentication solution involves the human face. Some solutions map the palm of the hand or the retina.

While facial recognition technology has been available for years - Apple has supported biometric logins to authenticate with Face ID since at least 2017 - consumers' willingness to use this new technology changed during the Covid-19 pandemic. Interest in contactless payment options from QR codes to mobile wallets has been surging since 2020. Now, the introduction of biometric authentication in payments is giving some consumers an added level of convenience and security in online and offline transactions.

In 2020, Amazon introduced a biometric device known as Amazon One, which allowed customers to pay at Amazon Go stores using their palms. Major financial services companies like Mastercard are also rolling out technology to allow retailers to accept payment from shoppers who show their face or the palm of their hand, instead of swiping their cards.

While the biggest use case for biometric authentication in retail currently focuses on stores using shopper thumbprints or facial IDs to open digital wallets on smartphones, Sondhi sees a future in which this technology is expanded much more broadly.

The future of biometric authentication could involve consumers' personal biometric information being stored with retailers themselves. For example, a shopper might enroll in a loyalty program at their local grocery store that then connects their fingerprint to their account, allowing them to scan their thumb at the credit card reader to complete a transaction.

"For retailers, this drives brand loyalty and connectivity, but from a security perspective, consumers might be more hesitant," Sondhi says. "What we'll see over time is retailers and merchants partnering with providers that can guarantee consumer data is stored in a highly secure and reliable way." streetfightmag.com

Ex-Uber Security Chief's Trial Continues
Hacker details plot to breach Uber's data servers
Vasile Mereacre, one of the hackers who stole personal information from 57 million Uber riders and drivers in a 2016 data breach, took the stand Monday in the criminal trial of its former head of security Joseph Sullivan, accused of hiding the breach from the authorities. Uber's lax security quickly made the ride-hail giant the pair's top target.

Testifying Monday in former Uber security chief Joe Sullivan's criminal obstruction and concealment trial, Mereacre said he and Glover modeled their hack off others they'd read about in online forums, where stolen email addresses and passwords were used to access Github, a website where software developers store and share software code.

Once they gained access to Github, Mereacre and Glover searched the public site for access keys to Uber company servers, which were hosted by Amazon Web Services. After a while, they hit the motherlode- an AWS key that unlocked a "simple storage service," or S3 folder, containing more than 200 files of private user data.

"I guess they would have better security, but Uber did not," Mereacre said. He and Glover then downloaded the data, consisting of the names, email address and phone numbers of 57 million app users, along with 600,000 driver's license numbers.

They then decided to contact Uber and demand a ransom. "We thought to reach out to Uber to see if we could get some money out of it," Mereacre said. Mereacre used the pseudonym "John Doughs" in his email to security chief Joe Sullivan. "We didn't want our identities to be public because of the way we'd gotten the data and downloaded it," Mereacre said. "The process was illegal."

Sullivan did not handle the breach on his own, though he alone stands accused of concealing the breach from authorities and obstructing an investigation by the Federal Trade Commission into Uber's security practices.

Sullivan was fired in 2017 for mishandling the incident, was charged in 2020 with one count of obstruction and one count of hiding a felony from authorities in what's said to the the first example of a security chief being prosecuted over a data breach.

   Click here to read the full article & the D&D Daily's previous coverage of this case

The Faces Behind the Retail Union Push
Meet the union leaders powering a wave of organizing at Amazon, Starbucks, Target, and more
Their efforts were rewarded in April this year when JFK8, which has more than 8,000 workers, became the first and only Amazon warehouse in the US to unionize following a vote - the process to formally establish a union by showing enough workers support it.

This year has seen a wave of union activism after decades of declining membership. A flurry of workers have won elections to form unions in industries that have never had them, including at more than 200 Starbucks stores and at Apple, Trader Joe's, and the outdoor store REI.

Union-representation petitions filed with the National Labor Relations Board jumped almost 60% in the nine months that ended in June. A Gallup poll last year found support for unions to be at its highest since the '60s. But the ordinary people leading this workers-rights revival have their work cut out.

American corporations often fiercely resist union efforts. A 2019 report by the Economic Policy Institute estimated that US companies spend nearly $340 million a year on "union avoidance" consultants, and illegal firings are alleged to happen in up to 30% of union-election campaigns.

Insider spoke with people organizing workers at Amazon, Trader Joe's, Target, Wells Fargo, and Starbucks, in conversations spread over several weeks, about what drives them to try to unionise in America today. Some have had their unions recognised, others are still campaigning. businessinsider.com

Cutting 24% of Corporate Workforce
Rent the Runway to Reduce Workforce as More Customers Pause Their Subscriptions
Rent the Runway Inc. said it would reduce its corporate workforce by 24%, primarily through layoffs, as the fashion-rental service adjusts to a slowdown in consumer spending and shifts from shopping habits adopted earlier in the pandemic.

The New York company on Monday didn't specify the total number of jobs affected. It had 958 full-time employees and 138 part-time employees as of Jan. 31, according to securities filings. wsj.com

Tuesday Morning gets a lifeline from Pier 1 owners
Tuesday Morning is getting a $35 million injection of capital from an investor group led by Retail Ecommerce Ventures, owner of Pier 1, RadioShack, Dressbarn and other retail brands.

Good for Retailers: Traffic in U.S. downtowns ticks back up in August

Target expands toy presence with FAO Schwarz partnership

US annual inflation eased last month but remains stubbornly high


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Fight Organized Retail Crime with ALL TAG Box Seals, Overlays, and Q Guards

The video above highlights some of ALL-TAG's latest innovations such as the AM or RF Q-Guard, Overlay, Box Seal, and Non-EAS Box Seal. All of these solutions can be fully customized with store logos, deterrent messages, if found elsewhere, please call messages, store numbers, and much more.

ALL-TAG's Q-Guard will be completely new to shoplifters, and they will quickly learn that it cannot be removed from a product without irreparably damaging the packaging, and thus significantly reducing the resale value of the product. This, of course, will deter Organized Retail Crime attempts. The Q-Guard will also be very effective against common theft, as the RF or AM label underneath is very well protected. The Q-Guard does not have an unlocking or removal mechanism like those of hard tags, spider wraps, and keepers. Therefore, shoplifters cannot use magnetic detachers they bought online to remove a Q-Guard. The Q-Guard allows retailers to openly display the well protected merchandise, it does not require additional shelf space, and it will not interfere with the shopping experience. The Q-Guard does not need to be removed at the point of sale, so regular checkout and self-checkout processes are quick and easy.

ALL-TAG's Overlays allow RF and AM labels to do their job by protecting them from being removed from merchandise inside retail stores. The Overlays are built with a combination of unique material and aggressive adhesive that makes them the most tamper resistant Overlays on the market.

ALL-TAG's Box Seals offer the same benefits as the Overlays, but they also seal both ends of the product packaging. Shoplifters cannot remove the product from the package, or insert additional or more expensive products inside of the packaging.

For retail stores that aren't currently equipped with EAS technology, we recommend using Non-EAS Box Seals to keep packages completed sealed.

To find out more about ALL-TAG's solutions, please visit https://all-tag.com/.






Cybersecurity Front & Center at GSX
Questions to ask vendors at GSX 2022

The key is to address how to ward off cyberattacks

Security industry technologies continue their rapidly accelerating advancement. This is not new news. Neither is the fact that cyberattackers increasingly target the expanding attack surfaces of networked physical security systems. Most of us expected an increase in AI-enabled features, but in addition to that, many manufacturers significantly expanded their product lines and their "out-of-the-box" integrations and technology partnerships.

1. PRODUCT SECURITY. Where can I find your company's specific guidance on secure product configuration and deployment?

Vendors should be able to point you specifically to such guidance, which hopefully has been released or updated within the past few years.

2. PRIVACY AND DATA GOVERNANCE. What support do your products provide for GDPR compliance?

The toughest privacy and security law in the world is the European Union's General Data Protection Regulation. For certain types of data, this includes the capability to automatically anonymize the data before sharing or exporting it. Privacy and data governance are business issues whose importance to security system deployments is increasing significantly because of the rise in nonsecurity business operations data generated by security system analytics.

3. SECURITY OPERATIONS IMPROVEMENT. What product capabilities will help to vastly improve a key aspect of security operations?

As I have said, by "vastly improve security operations," I mean orders of magnitude of improvement. But that doesn't mean a massive change to the whole security program. It means that certain parts of it will be much more effective or efficient.

4. INFRASTRUCTURE MANAGEMENT. What new features do you have that improve management and administration for large-scale deployments?

Today's technologies are broadly networked to a much larger scale than a decade ago. If you have a regionally, nationally or globally network security system, ask about features that facilitate the management of large-scale deployments.

See more key questions here: securityinfowatch.com

White House Seeks to Crack Down on Chinese Tech
Investors, analysts question Biden's plan to limit U.S. investments in Chinese tech
The Biden administration is working feverishly to finalize an executive order that is expected to monitor and possibly curtail American investment in Chinese technologies, the latest in a series of White House efforts to counter what it sees as the growing digital threat posed by China.

AdvertisementThe executive order effort is an outgrowth of Congressional debate on recently passed legislation to strengthen domestic semiconductor manufacturing and research capabilities. The legislation passed in July without the restrictive Chinese technology investment language, leading to the White House effort to craft the executive order, China experts told CyberScoop.

Reports of the White House efforts are already stirring concern in the business community, particularly since the precise contours of the proposed regulation remain largely unknown. The effort to establish those specific regulations has been slow going because White House has encountered many thorny practical problems, according to James Lewis, director of the technology and public policy program at the Center for Strategic and International Studies.

"We don't really have a mechanism for doing this," Lewis said, referring to the plans to regulate domestic investment in Chinese technology. "Are you banning all investment? Is it only certain technologies? Is there a dollar threshold? How do you avoid workarounds? ... There's a lot of hard problems here."

The potential executive order is one of many recent Biden administration moves designed to isolate China and ensure it does not benefit from American investments. Reuters reported Sunday that the administration also plans to broaden restrictions on U.S shipments to China of chipmaking tools and semiconductors used for artificial intelligence.

Hanke said the administration's goals for the executive order include maintaining, and in some cases restoring, an edge over China in these technologies and eliminating problematic supply chain dependencies such as the American reliance on China and Taiwan for chips.

"There is growing concern within the U.S. government that private U.S. investment into Chinese companies in certain technology areas could undercut those efforts," Hanke said.  wsj.com cyberscoop.com

Small Businesses Losing Out on Cyber Insurance
With cyber insurance costs increasing, can smaller firms avoid getting priced out?
Cyber insurance is quickly becoming an unavoidable part of doing business as more organizations accept the inevitability of cyber risk. There is a growing awareness of the need to be prepared for the impact of devastating security incidents such as those caused by ransomware, just as a firm invests in coverage for potential physical threats such as fire or criminal damage.

But while other potential disruptions benefit from stable insurance providers with decades or even centuries of practice behind them, cyber insurance is a nascent field that has proven hard to get a handle on. Even the more experienced stalwarts of the insurance industry have struggled with the task. In many cases, premiums have rapidly increased as providers have become more cautious about being left on the hook for multi-million-dollar breaches.

Accordingly, cyber insurance has become inaccessible for many smaller firms. Research indicates that the number of businesses that cannot afford the cost is set to double. So, what makes cyber insurance so much more difficult than other forms, and how can businesses afford increasingly steep premiums and access requirements?

Why is cyber so different from other insurance fields?

On the surface, cyber insurance should function much the same as any other form of protection. The risk is assessed based on various known factors, and coverage levels and premiums are worked out based on the likelihood of an incident and its potential severity and impact. The problem is the sheer complexity of the cyber landscape and the number of variables involved. helpnetsecurity.com

Phishing Attempt Targeted Employee Google Account
Cisco Data Breach Attributed to Lapsus$ Ransomware Group

Analysis shows attackers breached employee credentials with voice phishing and were preparing a ransomware attack against Cisco Systems.

A month after confirming its systems were breached, networking giant Cisco reported that the attack was a failed ransomware attempt conducted on behalf of the Lapsus$ group.

The cybercriminals obtained access to Cisco's systems with a social engineering attack that began with an attacker taking control of an employee's personal Google account, where credentials saved in the victim's browser were being synchronized. Then, in a series of sophisticated voice phishing attacks, the gang convinced the victim to accept multifactor authentication (MFA) push notifications, giving crooks the ability to log in to the corporate VPN as if they were the victim.

From there, the attackers were able to compromise Cisco systems, elevate privileges, drop remote access tools, deploy Cobalt Strike and other offensive malware, and add their own backdoors into the system. darkreading.com

Monti, the New Conti: Ransomware Gang Uses Recycled Code

Google Releases Pixel Patches for Critical Bugs







Report Phishing and Spam Emails

You can make a difference! Reporting a phishing or spam email does more than just remove it from your inbox - it helps your email provider be better at recognizing what is and isn't spam in the future. So, make sure to report all of those pesky emails in the future. The more you do it, the better your email provider will get.




Workplace Safety Chief Leaves Amazon Amid Workplace Safety Scrutiny
Amazon's workplace safety chief to leave next month, internal memo says

Her departure comes as Amazon faces widespread scrutiny over its workplace safety record.

Amazon's top executive overseeing workplace health and safety is leaving the company next month, CNBC has learned.

Heather MacDougall, who joined Amazon in 2019 from the Occupational Safety and Health Review Commission, is departing the company on Oct. 7, according to a memo that John Felton, Amazon's head of operations, wrote to employees on Monday.

MacDougall oversaw the health and safety of Amazon's global workforce of 1.5 million-plus employees at a crucial period. In early 2020, as Covid-19 was spreading rapidly, causing businesses and office buildings to temporarily shutter, Amazon's warehouse and delivery employees continued to report to work as consumer demand soared for rapid delivery.

Employees criticized the company's coronavirus response, arguing it wasn't doing enough to protect them on the job, and Amazon has faced widespread scrutiny over the injury rates in its warehouses. Workers, labor groups and lawmakers have complained that the company prioritizes speed over safety, which puts employees at a higher risk of injury than rivals. Workplace safety concerns are one major impetus behind the recent organizing wave at Amazon warehouses.

Amazon has disputed reports of unsafe working conditions. During MacDougall's tenure, the company set ambitious goals to reduce injuries, including a plan to cut recordable incident rates, an OSHA measurement covering injury and illness, by half by 2025. Last year Amazon committed to become "Earth's Best Employer," adding it to its list of corporate values, even as labor unrest intensified.

Prior to her tenure at Amazon, MacDougall served two terms as the head of the OSHRC, a federal agency charged with reviewing workplace health and safety disputes between employers and the Labor Department. She was appointed to lead the agency by the Obama administration in 2013.

MacDougall also forged ties with high-profile safety organizations to burnish Amazon's safety image. In June 2021, Amazon and the National Safety Council announced a partnership to target the reduction of sprains and strains commonly suffered by warehouse workers. cnbc.com

Online Shopping Surge Expected for the Holidays
UPS to hire more than 100,000 workers for holiday season, from package handlers to drivers
UPS plans to hire more than 100,000 workers to help handle the holiday rush this season, in line with hiring the previous two years. Holiday season volumes usually start rising in October and remain high into January. While online shopping has slowed from the height of the pandemic, it's still well above historic norms.

UPS said Wednesday that there will be job openings for full- and part-time seasonal positions, primarily package handlers, drivers and driver helpers. UPS promotes seasonal jobs as positions that can lead to year-round employment. In recent years, according to UPS, roughly 35% of people hired for seasonal package-handling jobs land permanent positions.

Seasonal drivers with UPS start at $21 per hour, with tractor-trailer drivers making as much as $35 per hour. Package handler starting wages can range from $15 - $21 per hour.

The company continues to streamline its job hiring process and most hires require only 25 minutes - from filling out of an online application to receiving an offer, according to Danelle McCusker Rees, the president of human relations at UPS. That's down five minutes from last year. usatoday.com

Why m-commerce is the new e-commerce and why retailers need to adapt quickly







DOJ: Peoria, IL: Man Sentenced to 37 Months in Federal Prison for Participating in the Theft of 25 Firearms from a Gun Store
A Peoria, Illinois, man, DaJuan Edwards-Melton, 21, of the 2100 block of W. Antoinette Street, was sentenced on September 8, 2022, to an aggregate 37 months in federal prison for his role in the burglary of a federally licensed firearms dealer and for possession of stolen firearms. Following the term of imprisonment, Edwards-Melton will serve a three-year term of supervised release. At the sentencing hearing, the government presented evidence that in the early morning hours of December 12, 2021, a juvenile female with her infant child drove Edwards-Melton and two juvenile males to Midwest Exchange, a firearms dealer in Bloomington, Illinois, where the crew attempted but failed to enter the business by force. The crew then moved on to Smiley's Sports Shop where they broke a window, entered the business, and stole 24 handguns and an AR-15 rifle. After the burglary, the crew returned to Peoria with the firearms. justice.gov

Detroit, MI: 100 firearms stolen from Metro Detroit pawn shop, gun store over two-day period
Authorities in Dearborn Heights and Westland are on the lookout for thieves behind an alleged 'smash and grab' scheme that saw 100 handguns and rifles stolen from two businesses in the last 48 hours. omny.fm

Shoplifter Murder Attempt
Rosedale, MD: Police shooting in Rosedale stemmed from shoplifting complaint
A shoplifting complaint in White Marsh triggered a harrowing series of events that ended in a Baltimore County police officer firing at a suspect's vehicle, striking a woman, the 11 News I-Team has learned. This encounter began Saturday as a shoplifting complaint at an Old Navy store at The Avenue in White Marsh and it spread to multiple crime scenes. Debris remained strewn Monday across Philadelphia Road after a suspect turned her car into a battering ram to escape police.

According to police charging documents obtained by the I-Team, Alicia Page, 30, and Kelly Anthony, 31, tried to steal more than $1,500 worth of clothing. An off-duty Baltimore County police officer working security at the store tried to stop the women. According to the charging documents, there was a tug of war over a bag of stolen goods until Page reached her car. As the officer tried to remove her from the car, Page sped away in reverse, hitting the officer, the charging documents state.

The officer then clung to the driver's-side door, trying to keep from falling under the car. Witnesses told police the suspect dragged the officer 20 feet as the passenger, identified as Anthony, tried to retrieve stolen merchandise that had fallen out of the car. When she failed, the car sped away without the officer, the charging documents state. The charging documents then state that police boxed in the suspects 5 miles away at the intersection of Hamilton Avenue and Philadelphia Road in Rosedale, but the suspects turned their vehicle into a battering ram.

"During that traffic stop, as the suspects were being placed under arrest, the driver of the vehicle began to ram into police cars and other vehicles. it was during that assault, at least one of our officers discharged their firearm," Baltimore County Police spokeswoman Joy Stewart said. Charging documents indicate the driver sped away, traveling as fast as 100 mph. Police said she stopped at Johns Hopkins Hospital on Orleans Street in east Baltimore, and that's when police noticed she had been shot above her left knee. Police said officers provided first aid and she was taken to the hospital. Police said the driver, Page, did not have a valid driver's license. Baltimore County police announced Monday evening that Page was charged with attempted first-degree murder, first- and second-degree assault, theft and malicious destruction of property. Anthony faces second-degree assault, theft, obstructing and hindering charges. wbaltv.com

Las Cruces, NM: FBI searching for man accused of armed robbery at Lowe's store
The Federal Bureau of Investigation (FBI) is looking for a man who police said was involved in an armed robbery that ended in a high-speed police pursuit in Las Cruces on July 27. The robbery took place at Lowe's Home Improvement store at 3200 N. Main St. Joshua Lopez, and 25-year-old Myles Luciano who is in custody, allegedly attempted to leave the store with an air conditioning unit without paying for it, according to the Las Cruces Police Department. When they were confronted by two store employees and an off-duty U.S. Border Patrol agent, Luciano allegedly pulled out what appeared to be a handgun that later was determined to be an air pellet gun, the FBI stated. Lopez and Luciano fled and led authorities on a pursuit before crashing the vehicle they were riding in, according to police. kfoxtv.com

Houston, TX: Armed suspects seen robbing Meyerland optometrist office accused of hitting other stores
Houston Police released new surveillance video of another robbery, this time involving an optometrist office in the Meyerland area. The robbery happened on the afternoon of Aug. 18 on Beechnut Street. Surveillance video showed two men entering the office with one of them walking up to the counter armed with a gun and demanding money. Employees gave the man an unknown amount of money before both suspects ran off and left the scene in a four-door sedan. Police believe the robbery is connected to another incident at an eyeglass shop on San Felipe Street where three suspects escaped with nearly $50,000 worth of money and merchandise. The eyeglass store robbery was the second time that store had been held up at gunpoint in the last two months. The robberies are part of a greater trend in Houston. Back in May, another optometrist said criminals were targeting her business and going after high-end glasses. Since most frames don't come with serial numbers, they're impossible to track once they're stolen. In 2020, in Houston on West Gray, a Sunglasses Hut was targeted. In 2018, in Sugar Land, a trio stole 62 glasses from Lens Crafters, totaling $9,000. khou.com

Knoxville, TN: Man accused of stealing TVs from Walmart and selling them in the parking lot
A man in Tennessee is accused of stealing TVs from Walmart and selling them in the parking lot of the store, according to an incident report obtained by WVLT. Officers responded to a Walmart in Knoxville around 9 p.m. Saturday and found Donald Kirkland in possession of stolen items, the report stated. Police said Kirkland ran from the officers but was eventually taken into custody. Kirkland told the officers he had stolen three TVs, a karaoke machine and camping equipment from the retail store and was selling the items in the parking lot, according to the report. wtap.com

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Shootings & Deaths

Los Angeles, CA: Rapper PnB Rock fatally shot during Armed Robbery inside Roscoe's Chicken & Waffles
PNB Rock was shot during an armed robbery at a South LA Roscoe's Chicken & Waffles on Monday afternoon. After further investigation, LAPD authorities and Fox LA have reported that he passed away. As we previously reported, a witness at the scene posted a video from inside the restaurant showing a man laying in a pool of blood. The witness stated that an armed robbery had occurred and that the Philly rapper was shot as a result. An officer who responded to the scene explained the incident to Fox LA saying: The victim was sitting at a table eating with a female witness when he was approached by the suspect. The suspect then brandished the firearm and demanded his property. We don't have the audio of what his exact exchange was at the time. The suspect then fired multiple rounds and then appears to remove some property-to what extent, we don't know."  theshaderoom.com

Bibb County, GA: Deputies investigating after customer shoots security guard at Macon bar
It was another violent weekend in Macon, including the deadly shooting of a security guard at a business on Pio Nono Avenue. The Bibb County Sheriff's Office says 46-year-old Jermaine Stewart, who worked at the Rodeo Bar and Grill Restaurant, was killed. Deputies say that a group of people who were at the bar earlier came back after closing around 4:30 a.m. Saturday. They say when staff asked them to leave, someone started shooting and Stewart was hit in the head. 13wmaz.com


Robberies, Incidents & Thefts

Salem, MA: Man Charged In Armed Robbery, Kidnapping Of Dunkin' Manager
A Salem Dunkin' manager told police she was robbed at gunpoint, carjacked and left bound as the suspect fled with the store's deposit bag in a harrowing ordeal last week. Police said they responded to Linden Street by Forest Avenue last Tuesday where the woman said she was leaving with the cash deposits at about 1 p.m. when a man forced his way into the driver's side of her vehicle, pointed a gun at her, told her not to look at him and held her at gunpoint. The victim told police she was then driven a short distance, robbed of the deposit bag and left bound as the suspect fled. On Friday, following a three-day investigation, Salem police charged Jose Luis Mendoza-Baez, 26, of Salem with armed robbery while masked, carjacking with a firearm and kidnapping while armed. patch.com

San Francisco, CA: 2 women arrested in 13 armed robberies
Two women accused of a series of armed robberies in San Francisco have been arrested by police. The pair is suspected of robbing multiple victims at gunpoint in at least 13 holdups, according to San Francisco District Attorney Brooke Jenkins. The robberies occurred between Aug. 6 and Aug. 31 at different locations in the city. After another armed robbery on Aug. 31 on 23rd and Guerrero streets, police located the black SUV that was used to flee the scene of the robberies and took the two into custody. Nicole Holmes, 35, of Fairfield, and Aamonte Hadley, 20, of Vallejo were booked into San Francisco County Jail on suspicion of felony robbery, along with firearms, conspiracy, and other charges.  ktvu.com

Bronx, NY: Thief robs Bronx Rite Aid, pepper sprays security guard
The incident happened on Aug. 23 around 6:50 p.m. at 1091 Ogden Avenue in Highbridge, police said. A 22-year-old security guard confronted the Rite Aid robber after they tried to leave the store with stolen items. The suspect then discharged pepper spray in the suspect's face before fleeing the store on foot, according to officials. The victim refused medical attention at the scene, cops said. audacy.com

Roanoke, VA: Another member of Romanian ATM-theft crew pleads guilty
Aman who journeyed from Romania to Roanoke to take part in an ATM skimming case, swiping more than $250,000 from hundreds of debit and credit card holders, has pleaded guilty to federal crimes. Catalin Puscasu will face up to 37 months in prison when he is sentenced later on charges of bank fraud and aggravated identity theft. The 38-year-old is the third defendant to plead guilty in the case, which involved an elaborate scheme to install tiny, hidden cameras at ATM machines that captured the personal identification numbers of unknowing victims as they punched them into the machines. roanoke.com

Albuquerque , NM: APD looking for pair accused in multiple Ross stores armed robberies

Rockford, IL: Man gets 41 years for string of 2015 Armed Robberies; C-Stores, Gas Stations and Advance Auto

El Paso, TX: Police arrest man accused of assaulting Police Officer, attempting to steal from Walmart

San Antonio, TX: Police searching for Walmart shoplifter who pulled a knife on Loss Prevention

East Lampeter Township, PA: Walmart theft suspect brandished knife



Mobile, AL: Man pleads guilty in case related to fires set at Walmart stores in Mobile, Gulfport
An Alabama man has pleaded guilty in relation to a string of 2021 Walmart fires that took place in Mobile and on the Mississippi Coast, according to WKRG News 5. Quinton Olson, of Gulf Shores, pled guilty to conspiracy of malicious destruction of real and personal property used in and affecting interstate and foreign commerce, citing court documents. Olson was arrested in February of 2022 along with Jeffrey Sikes, Sean Bottorff, Michael Bottorff and Alexander Olson and was charged with various crimes relating to the fires. The plea agreement comes with a maximum penalty of five years in prison, a $250,000 fine, supervised release for three years, special assessment of $100 and restitution to any victim that incurred a loss as a result of the crime. He will be sentenced in March 2023, WKRG reports. The fires occurred over a several week span in mid 2021, the first of which was set at a Walmart in Mobile, Alabama on May 27, 2021, according to the initial indictment. The second fire was set on May, 2021, in a separate Mobile based Walmart. The third fire took place at a Gulfport Walmart store on June 4, 2021. The fires were set by drenching clothing racks with lighter fluid, according to an affidavit. The fires were accompanied with a manifesto that was released to news outlets titled "Declaration of War and Demands for the People." The manifesto references the fires and "makes demands of Walmart related to the company's interstate and foreign commerce business practices" and threatened more fires if demands weren't met, according to the indictment. sunherald.com

Carroll County, MD: 11-year-old faces criminal charges for burning down Dollar General
An 11-year-old boy is facing criminal charges because investigators believe he's responsible for a massive fire that tore down a Dollar General in Hampstead. The boy was identified last weekend by several agencies looking into the matter, including the Office of the State Fire Marshal and the Hampstead Police Department. After consulting with the Carroll County State's Attorney's Office, he was charged with first-degree arson and released to his parents. On Sept. 3rd, just after 5:00 p.m., the Hampstead Volunteer Fire Company in addition to several other local fire departments, along with Hampstead Police Department, responded to the Dollar General at 834 South Main Street for a reported building fire.Upon arriving at the scene, officials quickly upgraded the fire to two alarms and requested more help from firefighters from Carroll, Baltimore, and Adams counties. It took over one hour to bring the fire under control, however, no injuries were reported. fox5dc.com



Auto - Lansing, MI - Burglary
C-Store - Volusia County, FL - Armed Robbery
C-Store - Houston, TX - Armed Robbery
C-Store - Suffolk County, NY - Armed Robbery
Clothing - Albuquerque, NM - Armed Robbery
Eyewear - Houston, TX - Armed Robbery
Hardware - Las Cruces, NM - Armed Robbery
Gas Station - Bibb County, GA - Armed Robbery
Gas Station - Middletown, OH - Armed Robbery
Gas Station - Queens, NY - Armed Robbery
Gas Station - Fayetteville, AR - Armed Robbery
Guns - Detroit, MI - Burglary
Jewelry - Rochester, NY - Burglary
Jewelry - St Louis, MO - Robbery
Jewelry - Salinas, CA - Robbery
Jewelry - Yorktown Heights, NY - Robbery
Jewelry - St Louis, MO - Robbery
Motel - Madison, WI - Armed Robbery
Pharmacy - Bronx, NY - Robbery
Pharmacy - Sterling Heights, MI - Robbery
Restaurant - Parkersburg, WV - Armed Robbery
Restaurant - Los Angeles, CA - Armed Robbery / Cust killed
Restaurant - Salem, MA - Armed Robbery
Restaurant - Murfreesboro, TN - Burglary
Walmart - San Antonio, TX - Armed Robbery
Walmart - East Lampeter Township, PA - Armed Robbery
Walmart - El Paso, TX - Robbery


Daily Totals:
• 23 robberies
• 4 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



Charity Mackey named Loss Prevention Analyst for Ollie's Bargain Outlet

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Featured Job Spotlights


An Industry Obligation - Staffing 'Best in Class' Teams

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VP, Asset Protection & Retail Operations
Washington, D.C.
The candidate will oversee the development of innovative strategies, programs and solution which help retailers mitigate loss and reduce total retail risk; Direct oversight of the NRF Loss Prevention Council and Retail Operations Council...

Director, Service Delivery Test and Turn-up
Remote Opportunity
The Director of Test and Turn-up (TTU) Operations is responsible for leading a team of security and network support personnel that provide end/end support for field engineers and contractors installing and servicing Interface Managed Systems. This position is responsible for managing & leading a team that owns all aspects of the installation service delivery processes required for the customers...

Asset Protection Coordinator
Multiple locations - Central New Jersey - posted September 12
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values...

Senior Manager, LP Operations and Initiatives
Dublin, CA - posted September 8
The Sr. Manager of LP Operations & Initiatives is responsible for leading cross-functional LP initiatives, operations and compliance for both Ross and dd's Stores. The Sr. Manager will provide guidance during project initiation and planning and lead rollouts during implementation to the field. This role is responsible for driving results and improvements through effective project management, executive support, analysis and more...

Distribution Center - Asset Protection Manager
Mira Loma, CA - posted September 8
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations...

Regional Asset Protection Director
Blue Bell, PA - posted August 31
The principle purpose of the Regional AP and Safety Director is to provide leadership and oversight of the development, administration and maintenance of Lowe's loss prevention, safety and operations programs. This includes directing the day-to-day functions of the District AP and Safety Manager and working closely with Regional, District and Store leaders to establish and achieve safety, shrink, training, and operational objectives...

Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...

Sr. Manager, Brand & Asset Protection - East
Toronto, ON Area or NYC Area - posted August 29
As the Senior Manager of Brand and Asset Protection for North America, you will part of an innovative Asset Protection team, whose mission is to prevent, identify and mitigate risks to our business. You will support with the creation of foundational asset protection programming and will lead its delivery to our North American store base...

Business Continuity Planning Manager
Jacksonville, FL - posted August 5
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...

Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted June 17
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Regional Safety Manager - South Florida Region
Jacksonville, FL - posted June 17
This position will manage the safety program for an assigned group of stores that is designed to minimize associate and customer accidents. This includes reviewing and recommending loss control strategies, ensuring program conformance to applicable laws and regulations, preparing required reports, and monitoring and evaluating the program activities in stores...

Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Corporate Risk Manager
San Diego, CA / Los Angeles, CA / Ontario, CA - posted June 10
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Physical Security Operations Center Leader
Columbia, MD - posted June 8
The primary purpose of this role is to partner, lead and manage a Central Station/Physical Security Operations Center driving operational execution and enhancements to ensure effectiveness and a positive customer experience. This individual is also responsible for leading a team of operators providing professional and accurate responses...

Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
- posted May 6
Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Supply Chain Manager
Fresno, CA - posted April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and profit protection activities for an assigned distribution center (DC), its in-bound and outbound shipping networks and its third party pooling centers...

Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted April 22
Responsible for the protection of company assets and mitigation of risk. Effectively communicates, trains, implements, and monitors all aspects of Asset Protection programs in assigned markets. These programs include Tier Shrink Reduction Strategy, training and awareness, store audits, investigative initiatives, profit protection, health and safety and budgetary compliance...


Regional Loss Prevention Auditor
Multiple Locations - posted April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting operational audits and facilitating training meetings in our clients' locations. The audit examines operational controls, loss prevention best practices, and customer service-related opportunities.

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