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Brandon Gentry promoted to Vice President of Loss Prevention
for GameStop

Brandon has been with GameStop for nearly 12 years, starting with the company in 2010 as Regional Loss Prevention Manager - Market Leader. Before his promotion to Vice President of Loss Prevention, he served as Director of Field Loss Prevention & Investigations for nearly a year and Director of Loss Prevention for nearly five years. Earlier in his career, he held AP roles with Target and served as a Police Officer - IT for the City of Orlando. Congratulations, Brandon!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position





It's 'Interface Week' on the D&D Daily!

Check out today's 'Vendor Spotlight' from Interface Systems directly beneath the 'Top News' column to learn how Interactive Remote Video Monitoring benefits retailers and restaurants.

In Case You Missed It

Prosecutors and Retailers Announce Partnership to Combat Retail Crime

Today, the National District Attorneys Association (NDAA) and Retail Industry Leaders Association (RILA) announced a first-of-its-kind national partnership to combat retail crime. The launch of the national partnership follows a successful summit held on June 30, 2022 bringing together leading retailers and prosecutors' offices from around the country to establish open lines of communication between prosecutors and retailers, identify common challenges, share information on repeat offenders, and work together to identify criminal networks targeting local retailers.

"Retail theft is not a victimless crime. As prosecutors, we must protect the safety of retail employees and customers by holding the individuals who commit thefts, violence and other retail-related offenses accountable for their crimes. I look forward to continued discussions with the Retail Industry Leaders Association on how to uncover the criminals who profit from stolen merchandise, prevent thefts and enhance public safety for all who shop and work at our nation's retailers," said Erie County District Attorney John J. Flynn, President of the National District Attorneys Association.

Bringing together prosecutors and retailers is essential to combatting organized retail crime and keeping our communities safe. Law enforcement agencies at multiple levels, including the federal government, have established the nexus between organized retail crime and violence, as well as broader criminal activity that includes human trafficking, cybercrimes, drug trafficking, domestic violence and sexual assault. By sharing information and working together to identify the organized criminal networks operating in our communities, we can focus our resources on cases that are vital to public safety.

   Read more in the D&D Daily's Special Report here

The U.S. Crime Surge
The Retail Impact

Crime Q&A: Mike Lamb, Kroger's VP of AP
Exclusive: Kroger targets crime with video technology

The Kroger Co. is utilizing real-time video monitoring to detect and prevent organized retail crime incidents in its stores.

Chain Store Age recently spoke with Mike Lamb, VP, asset protection & safety at Kroger, about why and how the Cincinnati-based grocery giant is leveraging live video and surveillance solutions from LiveView Technologies to combat the rising threat posed by organized retail crime.

What kind of issues was Kroger having with organized retail crime?

Theft has always been problematic for retailers, but organized retail crime (ORC) is a major contributing factor to the overall shrink challenges the industry faces today. In an inflationary environment and concerns regarding a recession, the demand for lower-priced goods accelerates-but so does the market for stolen goods.

What's more, retailers are contending with "boosters," or shoplifters with intent to resell, and 'fences' that purchase stolen items to repackage for sale online, or even back to the retailers themselves.

Why did Kroger decide to implement LiveView Technologies (LVT) live video and surveillance technology?

The overt, physical presence of LVT's mobile security units and cameras in our parking lots provide the added benefit of deterrence-which has shown to help retailers to materially decrease parking lot incidents. Uniting LVT's real-time surveillance technology with our broader ecosystem makes us all more effective when it comes to combating ORC.

How can live video/surveillance technology deter retail crimes before they occur?

It's important to remember that retailers will never be able to eliminate ORC entirely-there will always be an element of risk and considerations to take into account that protect the customer experience. However, bad actors that encounter even a limited amount of resistance in the form of deterrence often turn away when they see a large surveillance security tower like LVT's in our parking lots or store entrances.

Are there any future plans for this technology you can discuss?

If you think about the concept of a surveillance tower in a parking lot or at store entrances, and you combine it with other technologies-you have the potential to create an enhanced and more robust solution that also provides retailers with prosecutable evidence.

For example, a cart locking up at a store exit because merchandise hasn't been paid for could trigger LVT cameras to zoom in on the door, and even follow bad actors through the parking lot to determine which way they went or the type of car they drove away in. Now imagine adding in video matching software to help identify habitual bad actors, and you have a well-packaged criminally evidenced case for law enforcement. chainstoreage.com

Tips for Retailers to Fight Surging ORC
Organized Retail Crime: A Growing Threat for All Retailers
This graphic presents selected insights from our report on organized retail crime (ORC), which discusses the challenges and costs of ORC and how retailers can combat the issue.

ORC has been in the spotlight due to an increasing number of thefts involving high-profile retailers. Retailers need to protect against ORC as it is not only costly but sometimes violent. coresight.com

Retailers Fighting Store Crime Across the Pond
UK: Police should do better in war on shop crime, says BRC

The British Retail Consortium (BRC) and 100+ chief retail execs have written to police and crime commissioners in England and Wales asking them to prioritise shop crime.

The letter is the latest move in a long-standing effort in the industry to cut retail crime, which has been marked by increasing levels of violence, abuse and theft.

The letter notes that the increase in crime "is partly linked to tackling shoplifting [which] pushes up the cost of operating and results in higher prices for everyone".

The letter, which was copied to the Policing and Crime Minister, shop workers union Usdaw and the Association of Police and Crime Commissioners, also points out that retailers themselves spent more than £700m on crime prevention last year.

Shop crime became even worse in the pandemic, with retail workers subject to a big rise in violence and abuse, with incidents almost tripling from 455 per day in 2019/20 to 1,300 in 2020/21, according to the BRC crime survey.

The letter asks police and crime commissioners to do several specific things, including working with stores to make reporting crime simpler, monitoring how sentence guidelines are enforced and pushing local police forces to investigate all reports of violence and abuse.

Earlier this year the Government introduced an amendment to the Police, Crime, Sentencing and Courts Act which created tougher sentencing for assaults committed against those "providing a public service or performing a public duty". talkingretail.com

Tenderloin District Facing Out-of-Control Store Crime
Burglars repeatedly target SF Tenderloin's Asian-owned business
An Asian-owned sandwich shop in San Francisco's Tenderloin district is under siege as burglars have been targeting the business at least twice a week for the past several months. It has gotten so bad at Lee's Sandwiches that every window up front has been boarded up by plywood.

Inside, merchandise has been cleared off shelves for safe-keeping. The executive director of the Tenderloin Merchants Association says the burglars have stolen hundreds of dollars in merchandise in every break-in and caused major damage to property.

He says it is happening so often, the shop owners have stopped calling police. Other Asian-owned Tenderloin businesses have been hit too.

"Right now the sentiment in the community is that the Asian community is an easy target because it's safe to steal from them, because you're not going to get hurt and you're not going to get caught," said Rene Colorado with the Tenderloin Merchants Association.

Rene Colorado says the burglars have also figured out when the association's community ambassadors patrol the neighborhood. Break-ins are timed before ambassadors start their shifts. Those ambassadors have recently started wearing bulletproof vests after one was held up at gunpoint.

The group is now asking Mayor London Breed for more funding to expand the program, and calling on Supervisor Dean Preston's support. abc7news.com

Big Cities Grapple With Gun Violence
What Should Mayors Do After Mass Shootings?

In the wake of major acts of gun violence, city leaders must manage an emotionally grueling and politically charged civic crisis.

Responding to mass shootings has become a dismayingly familiar part of the job for modern American mayors. Since 2009, there have been 279 mass shootings nationwide, killing 1,576 and wounding 1,046, according to Everytown for Gun Safety. (Disclaimer: Everytown for Gun Safety is backed by Michael Bloomberg, founder and majority owner of Bloomberg LP.)

In recent months, a harrowing spate of high-profile incidents erupted across the US: 10 killed at a supermarket in Buffalo, New York; 21 at an elementary school in Uvalde, Texas; seven at a Fourth of July parade in Highland Park, Illinois.

"The list of potential venues is unlimited," said Dyer. "You can say it won't happen here, or you don't want it to happen here, but the fact is, you have to be ready for something to happen. We're having to prepare to respond to something that we think is unthinkable."

The sheer prevalence, frequency and geographical diversity of mass shootings in the US has brought about a series of shifts and changes in how cities and municipalities respond to these crises. Indeed, there's now a formal playbook for mayors to consult in the wake of a massacre. In 2021, the nonprofit UnitedOnGuns, an initiative of the Northeastern University School of Law, released a mass shooting protocol and playbook for municipal officials.

City leaders are also involved in efforts aimed to stop mass shootings before they occur. The National League of Cities said that local governments across the US have been focused on funding more crisis intervention teams, violence prevention, mental health and social services, co-responders, and after-school programs. Many cities have recently taken advantage of American Rescue Plan Act (ARPA) funding to reduce gun violence. bloomberg.com
   Click here to see the D&D Daily's collection of big city weekend gun violence

Law Enforcement on High Alert Nationwide Over Violent Threats
FBI, federal law enforcement on high alert due to online threats
Federal law enforcement is on high alert after an unprecedented number of threats against them after searching former President Donald Trump's Mar-a-Lago estate.

A joint FBI and Department of Homeland Security intelligence bulletin sent to law enforcement across the country warned of "...a threat to place a so-called dirty bomb in front of FBI headquarters" and "..general calls for 'civil war' and 'armed rebellion"...and other threats.

The threats, circulating online, also included the name of two FBI agents who took part in the search. Former FBI agent and now criminal defense attorney Stuart Kaplan called the threats outrageous.

"The men and women throughout the 56 field offices across the United States, they're the reason why you and I can have this conversation this morning they keep us safe," he said. Kaplan explains the process the FBI is likely going through when sifting threats.

He told CBS 4, "I think the first thing the FBI is going to do is ensure that our personal safety is front and center. Meaning, that we are taking the necessary precautions to just be a little bit more mindful of our comings and goings. Our mode of transportation, our mode of travel."

Kaplan also said federal offices will likely have tighter security. cbsnews.com

Aurora police relaunches team dedicated to targeting violent crime

Op-Ed: Gun control is not the solution to gun violence in America


COVID Update

606.1M Vaccinations Given

US: 94.7M Cases - 1M Dead - 90M Recovered
Worldwide: 596.2M Cases - 6.4M Dead - 570.3M Recovered

Private Industry Security Guard Deaths: 362   Law Enforcement Officer Deaths: 793
*Red indicates change in total deaths

Ikea Shoppers in China Panic as Store Locked Down Over COVID Risk
Panicked shoppers at an Ikea store in China were locked inside for more than 4 hours because of a COVID-19 infection risk, report says

Shoppers reportedly ran to the exits, where security guards tried to close the doors, videos show.

Health authorities in Shanghai locked down an Ikea store for more than four hours Saturday after discovering a visitor had been in contact with a person infected with COVID-19, Bloomberg reported Monday.

The snap lockdown prompted panicked shoppers to scream and run for the exits before the store was forcibly closed, videos posted on social-media appear to show. One clip shows security guards trying to block the doors but dozens of shoppers manage to push past them and run off.

Another clip posted on social-media shows an announcement was made in-store saying authorities had asked for it to be shut immediately and to prevent people from coming in or leaving, per Bloomberg.

Bloomberg reported that the people who didn't make it out of the store had to stay there from 8 p.m. until after midnight. They were then sent to quarantine hotels, according to a shopper who posted about her experience on Douyin, the Chinese equivalent of TikTok. businessinsider.com

Companies Look to Post-COVID Remote Work to Save Money 
How much money employers can save when they switch to remote or hybrid work
Many companies are in cost-cutting mode amid rising inflation and recession concerns. Some, like Microsoft and Alphabet, have turned to hiring freezes, while Walmart, Netflix, Ford, and Oracle have announced more widespread layoffs. One underutilized method to lean out the business? Replacing fully in-person work with remote or hybrid models that allow companies to pull back on real estate costs.

Before the pandemic, real estate costs were between 3% to 9% of S&P 500 budgets in all industries besides energy. That might explain why in a recent survey by workplace software provider Robin, 83% of executives said they expect hybrid work to be a cost saver, while 60% said they plan to reduce office space by 50% or more. Companies have long used office space inefficiently, commercial real estate experts say, but the proliferation of hybrid and remote work has them reevaluating these expenses. Among Fortune 500 CEOs, 74% said they plan to reduce office space.

This then raises the question: Does switching to remote or hybrid work actually save money? And do the potential cost-savings outweigh the benefits of having space to accommodate all employees in person, such as mentorship, collaboration, and innovation? fortune.com

UK becomes the first country to approve a dual Covid vaccine targeting omicron

Why some people still haven't had COVID


$6.5M Dollar General Fines Since 2017
Dollar General hit with nearly $1.3 million in fines for worker safety violations at Georgia stores

Earlier this month, rival Dollar Tree was also hit with $1.2 million in fines for worker safety violations.

Dollar General is being hit with nearly $1.3 million in fines for worker safety violations after visits by federal inspectors to three of the company's Georgia locations, the Department of Labor said Monday.

The department's Occupational Safety and Health Administration said it found violations in March that included obstructed exit routes, unsafely stacked merchandise and electrical panels that were difficult to access.

The Labor Department said the company has 15 days to comply with its citations and penalties, request a meeting with OSHA or contest the proposed fines.

"Following these inspections, we took immediate action to address issues and reiterated our safety expectations with store teams," Dollar General said in a statement. "The safety of our employees and customers is of paramount importance to us, and we will continue to work cooperatively with OSHA."

Since 2017, the Labor Department said Dollar General has been fined more than $6.5 million for various violations. Earlier this month, rival Dollar Tree was also hit with $1.2 million OSHA fines for worker safety violations.

"Dollar General continues to demonstrate a willful pattern of ignoring hazardous working conditions and a disregard for the well-being of its employees," said Assistant Secretary for Occupational Safety and Health Doug Parker in a statement. "Despite similar citations and sizable penalties in more than 70 inspections, the company refuses to change its business practices."  cnbc.com

Amazon's Brick & Mortar Reorg
Leaked email reveals a big reorganization of Amazon's physical stores and Whole Foods business, including a partial move under AWS

Costs, dysfunctional team culture, and tension with Whole Foods partly explain the expansion delay.

Amazon had forecast a significant post-COVID rebound, projecting 54 Fresh stores in the US by 2021 and a whopping 280 Fresh stores by 2022, internal documents show. Both of those estimates turned out to be woefully off. Amazon has just 27 Fresh stores open in the US, or less than 10% of the projections it made in 2020 for this year.

Amazon's struggles to reach its Fresh store-expansion goals is emblematic of the challenges it's faced in the physical-retail arena. While Amazon has perfected the art of e-commerce efficiency, the company is facing a much tougher reality in the brick-and-mortar space, driven by the high cost of the stores, a dysfunctional internal culture, and tension with Whole Foods, according to current and former employees and internal documents. These people spoke on the condition of anonymity for fear of retaliation from Amazon. Their identities are known to Insider.

Now, Amazon is reorganizing its physical stores team, removing some longtime executives and giving expanded roles to Whole Foods executives, under the guidance of a new leader brought in from Tesco. As Amazon passes the fifth anniversary of its Whole Foods acquisition, some employees are questioning whether the company will ever excel in the offline shopping space. businessinsider.com

If the Job Market Is So Good, Why Is Gig Work Thriving?
Conventional employment opportunities abound, but online platforms still have appeal - for flexibility or additional income.

Walmart beats Street with strong Q2 sales, profits

Home Depot's second-quarter earnings beat expectations

'Well-Being Week': Nike giving workers the week off

All the News - One Place - One Source - One Time
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Ask The Experts:
What is Interactive Remote Video Monitoring?

Sean Foley, SVP Enterprise Security, Interface Systems explains Interactive Remote Video Monitoring and its benefits to businesses such as retailers and restaurants.

To learn more about interactive remote video monitoring, visit https://interfacesystems.com/business-security-systems/remote-video-monitoring/






Microsoft Remains Top Target
Most Q2 Attacks Targeted Old Microsoft Vulnerabilities

The most heavily targeted flaw last quarter was a remote code execution vulnerability in Microsoft Office that was disclosed and patched four years ago.

Attacks targeting a remote code execution vulnerability in Microsoft's MSHTML browser engine - which was patched last September - soared during the second quarter of this year, according to a Kaspersky analysis.

Researchers from Kaspersky counted at least 4,886 attacks targeting the flaw (CVE-2021-40444) last quarter, an eightfold increase over the first quarter of 2022. The security vendor attributed the continued adversary interest in the vulnerability to the ease with which it can be exploited.

Kaspersky said it has observed threat actors exploiting the flaw in attacks on organizations across multiple sectors including the energy and industrial sectors, research and development, IT companies, and financial and medical technology firms. In many of these attacks, the adversaries have used social engineering tricks to try and get victims to open specially crafted Office documents that would then download and execute a malicious script. The flaw was under active attack at the time Microsoft first disclosed it in September 2021.

The attacks targeting the MSHTML flaw were part of a broader set of exploit activity last quarter that overwhelmingly targeted Microsoft vulnerabilities. According to Kaspersky, exploits for Windows vulnerabilities accounted for 82% of all exploits across all platforms during the second quarter of 2022. While attacks on the MSHTML vulnerability increased the most dramatically, it was by no means the most exploited flaw.

Kaspersky's report is another reminder of why security experts advocate quick patching of Microsoft vulnerabilities. Recent data has shown attackers have gotten much faster at exploiting flaws than before. A study that Rapid7 conducted last year showed that the mean time to known exploitation for vulnerabilities in 2021 was just 12 days - a 71% decrease from 42 days in 2020. The company explained the numbers as being driven by a sharp rise in zero-day exploit activity. "A drastic reduction in time to exploitation year over year means that not only are well-worn emergency patching procedures necessary, incident response protocols are likely to require repeated use as well," Rapid7 noted at the time. darkreading.com

Boosting Cybersecurity Spending Isn't Enough
Why it's past time we operationalized cybersecurity
Enterprises are investing more in cybersecurity than ever before, but we're also seeing a record number of breaches. More than 5.1 billion pieces of personal information were reported stolen last year, and the average cost of a breach has climbed to $4.35 million.

When it comes to cybersecurity, most companies will continue to pump money into new solutions without a clear idea of whether their security posture has improved. Indeed, many organizations lack the meaningful metrics to gauge whether their investments are showing any returns at all.

AdvertisementSo, measurement must be a top priority for operationalizing security. The metrics to achieve this need to be focused on reducing risk. Firms need to have a solid idea of what they are trying to protect with each security element they budget for, and why.

Enterprises need to identify what business functions would be most impacted by a breach, and the effect such an incident would have on business operations. Based on this understanding, firms can work backwards and construct a security strategy geared around mitigating these high priority risks.

For other business elements, enterprises know which levers to adjust when it's apparent an element of their operation will make a loss. Some risks you mitigate, some you accept, and some you transfer - and this same thought process needs to be applied to cybersecurity.

It's become very apparent that skyrocketing cybersecurity spending is not enough in the face of equally skyrocketing security risk. This approach is unsustainable - especially as business technology itself has swiftly transformed in the last few years with factors like cloud migration and remote working.

Rather than simply increasing their budgets for yet another year, enterprises need to take a step back and start operationalizing their security. By tracing cybersecurity's connections to their core business foundations, firms can begin ensuring that their investments are delivering real results in reducing their risk exposure. helpnetsecurity.com

Secure Access Service Edge - Key to Cybersecurity in the Remote Era
For stronger cybersecurity in the remote work era, just say 'SASE'
Embarking on a hybrid work strategy raises an important tech question for organizations to consider: Do we have the right cybersecurity measures in place to protect our communications network, data and users in a fast-shifting remote environment where more surfaces are vulnerable to attack because of remote working?

A large share of organizations evidently can't answer that question with a decisive "Yes." A March 2022 commissioned study conducted by Forrester Consulting on behalf of Windstream Enterprise found that more than half of business and technology leaders aren't fully satisfied with the range of security services and offerings their wide-area network provides.

For many organizations, the best counter to the increasing cybersecurity risks that accompany remote working may well be a security technology known as SASE. Short for Secure Access Service Edge, SASE is quickly gaining traction in a range of industries for its ability to provide a versatile, comprehensive set of tools to protect against all-too-common distributed denial of service (DDoS), ransomware attacks and other cybersecurity threats.

SASE is a fabric of interlaced, cloud-native network and security components, enabling businesses to adapt to constantly shifting users, applications and work environments while keeping all application and security policies synchronized with these changing endpoints. The components of SASE - Firewall as a Service (FWaaS), Secure Web Gateways (SWG), Zero Trust Network Access (ZTNA) and Cloud Access Security Broker (CASB) - form a unified framework to intercept, inspect, secure and optimize all traffic across a network. Used in tandem with SD-WAN (a software-defined wide-area network), SASE - also termed "zero-trust edge" - can provide persistent connectivity and security wherever an organization's users and resources are.

Even before the pandemic made remote work the norm for many organizations, SASE was touted as an enterprise's best long-term answer to mounting cyber threats. Now, with hybrid workplaces expected to endure for the foreseeable future, and with SASE having matured into a practical here-and-now solution, organizations can better protect their communications network, data and users. securitymagazine.com

AT&T: It Might Be Our Data, But It's Not Our Breach
A cybersecurity firm says it has intercepted a large, unique stolen data set containing the names, addresses, email addresses, phone numbers, Social Security Numbers and dates of birth on nearly 23 million Americans. The firm's analysis of the data suggests it corresponds to current and former customers of AT&T. The telecommunications giant stopped short of saying the data wasn't theirs, but it maintains the records do not appear to have come from its systems and may be tied to a previous data incident at another company.

Milwaukee-based cybersecurity consultancy Hold Security said it intercepted a 1.6 gigabyte compressed file on a popular dark web file-sharing site. The largest item in the archive is a 3.6 gigabyte file called "dbfull," and it contains 28.5 million records, including 22.8 million unique email addresses and 23 million unique SSNs. There are no passwords in the database. krebsonsecurity.com

Big Cybersecurity Red Flag for Businesses
25% of employees don't care enough about cybersecurity to report a security incident
According to a new Tessian report, 30% employees do not think they personally play a role in maintaining their company's cybersecurity posture. This Help Net Security video reveals why strong security culture is important in maintaining a strong security posture.

Ukraine's cyber chief comes to Black Hat in surprise visit







Mention someone in Outlook

Looking to grab someone's attention in either an email or meeting invite? If your organization uses Outlook, you can tag someone in the body of an email by typing the '@' followed by their name. This will highlight their name in the email as well as show the @ symbol in their inbox.




Inside the UK's Amazon Protests

'Sweatshop in the UK': how cost of living crisis triggered walkouts at Amazon

Inside the protests taking place at the online giant which is accused of exploiting workers and awarding derisory pay offers

Amazon workers say they are working in a "sweatshop" as safety concerns and worries about the cost of living crisis have triggered walkouts at warehouses around the country.

The Observer has spoken to four staff involved in the walkouts, who work at three Amazon warehouses, including Tilbury in Essex, where protests began on 4 August. All say they will struggle to survive this winter with pay rise offers between 35p and 50p an hour - far less than the rate of inflation, which is currently at 9.4%.

The workers, who spoke anonymously for fear of reprisals from Amazon, said they were speaking out to highlight how the firm's ultra-cheap, ultra-convenient, super-fast delivery model works.

Amazon employs more than 70,000 people in the UK, adding 25,000 staff in 2021 alone. Many work at the company's 21 fulfilment centres, where some workers say they are asked to carry out long, physical shifts, with difficult targets, for low pay.

Starting pay in Amazon warehouses will shortly be increasing to between £10.50 and £11.45 per hour, depending on location. An Amazon spokesperson said this was a 29% increase in the minimum hourly wage paid to staff since 2018. They said it is also augmented by a comprehensive benefits package worth thousands of pounds a year, and a company pension plan.

But staff say it is too low for the type of work being done and given the current economic crisis, especially at a company that just posted $121bn (£100bn) in revenues in the second quarter of 2022 alone.

"When we heard the news, it was shocking," said one worker at Amazon's warehouse in Tilbury. "It's ridiculous. Inflation is [forecast to reach] 13%, and our salary increases barely 3%." The worker rents a house with her husband for £1,350 a month without bills. "My salary is £1,600. ... I'm lucky I'm married, otherwise I'd be homeless." theguardian.com

Banning Online Shoppers for Abusing Return Process?
Amazon and Waitrose ban customer for complaints and returning too much

Big online retailers are barring shoppers - sometimes for reasons they don't understand

Retailers can bar shoppers for - in their view - returning too many items or making too many complaints, as Nannette Herbert has discovered. Herbert told Guardian Money she has been banned by a number of retailers - including Amazon and Waitrose - for making complaints and refund requests.

Businesses are sometimes alerted when a customer displays "unusual" activity, such as requesting what might be viewed as a disproportionate number of refunds, and can block them from making future purchases.

Consumers can also be banned for making too many complaints if the retailer believes they are abusing the process. Amazon told Herbert, who lives in London, that it was closing her account last month, saying she had "consistently requested refunds for a large number of orders".

She says the ban - which has since been lifted - had caused "many different problems", including the fact that the self-published author was locked out of her publishing account. Waitrose also blocked Herbert's online account in December last year after she made repeated complaints about the quality of the food delivered, after "strenuous efforts to satisfy" her needs.

"They were delivering out-of-date things," Herbert says. "They expect me to pay full price, and if I make a complaint about it, they ban me. I'm blamed for their mistakes."

In response, Amazon told us that returning purchases on Amazon.co.uk "is easy and free on millions of items", and that customers can return most within 30 days. theguardian.com
Footage from Ring doorbell cameras will be basis of new Amazon reality show







Los Angeles, CA: 7-Eleven in Harbor Gateway Ransacked After Street Takeover
Police were called to a 7-Eleven store in the Harbor Gateway neighborhood of Los Angeles after a mob ransacked the location during an apparent street takeover early Monday morning. Officers could be seen entering the looted convenience store near the intersection of West El Segundo Boulevard and South Figueroa Street around 12:45 a.m. Knocked over stands of candy and chips could be seen inside the store, with open wrappers and drinks left outside in the parking lot as well. Cash registers had also been destroyed but it was unclear if any money was taken. nbclosangeles.com

Edinboro, PA: State Police Investigate Theft of $17K in iPhones from Edinboro Walmart
Pennsylvania State Police and Pennsylvania Crime Stoppers are asking for the public's help to identify the suspects who stole more than $17,000 worth of iPhones from the Walmart in the Edinboro area. It happened Aug. 6 around 10 p.m. at the store at 108 Washington Towne Blvd. N. The suspects in the photos targeted a locked display case containing iPhone and Apple products The total value of the stolen items is $17,712.  erienewsnow.com

Bellevue, WA: Update: Suspects accused of stealing $54,000 worth of merchandise from Louis Vuitton appear in court
"One of the things that got our attention is that they are so brazen and so organized that it's really risen to a higher level at least in the last couple of months," said Capt. Shelby Shearer of the Bellevue Police Department. Investigators identified the three as Billy Chambers, Memory Yearby, and Earnetra Turner. They're accused of running an organized retail theft ring and hitting the same designer store twice in less than a week knocking off more than $54,000 dollars in merchandise. Monday morning Billy Chambers pleaded not guilty and as of Monday afternoon remained in jail held on $25,000 bail. Court documents show that Chambers, as a teenager, pleaded guilty to manslaughter for his role in the 2009 death of a beloved street musician known as Tuba Man. All four suspects who faced a judge bring with them a criminal history. Two of the suspects, Memory Yearby and Earnetra Turner were already under investigation for organized retail theft. Items they're accused of stealing and listing on the website OfferUp - an undercover officer spotted this listing and arranged for an in-person buy inside a Bellevue hotel. That's where the fourth suspect, Trey Kendall, was arrested. Kendall pleaded not guilty to trafficking stolen goods. Court records show Kendall was convicted of second-degree murder in 1997. A judge decided Kendall could be released under the promise of returning to court. king5.com

Pueblo, CO: County District Attorney blames new state law for spike in retail theft and robberies
The Tenth Judicial District Attorney's Office reports a recent spike in retail theft and robberies in Pueblo. Attorney Jeff Chostner told 13 Investigates he blames the increase on a change in the state law earlier in 2022 that makes stealing lower-value items only a misdemeanor. Monday, Chostner said he and his staff hear on the daily from business owners about theft. According to Chostner, these business owners say people know they can steal less than $2,000 in goods and only walk away with a misdemeanor ticket.  krdo.com

Hammond, LA: Police arrest Tractor Supply shoplifter, responsible for $600 theft

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Shootings & Deaths

Miami-Dade Police Officer shot, suspect dead after shooting in Miami
The incident began when detectives with Miami-Dade Police's Robbery Intervention Detail spotted a vehicle that was involved in an armed robbery in the area of Northwest 62nd Street and 17th Avenue shortly after 8 p.m., Miami-Dade Police officials said A Miami-Dade Police officer was critically injured and an armed robbery suspect died after an altercation and shooting Monday night in Miami, officials said. The incident began when detectives with Miami-Dade Police's Robbery Intervention Detail spotted a vehicle that was involved in an armed robbery in the area of Northwest 62nd Street and 17th Avenue shortly after 8 p.m., Miami-Dade Police officials said. The suspect struck detectives' vehicles and hit a civilian's vehicle while trying to escape, police said. An altercation then ensued, shots were fired and the officer and suspect were both shot, police said. The suspect died at the scene, and the officer was taken to Jackson Memorial Hospital's Ryder Trauma Center in critical condition. Three people who were in the civilian vehicle were taken to a local hospital in stable condition. nbcmiami.com

Prescott Valley, AZ: Wendy's worker charged with murder after punching customer
A Wendy's employee is facing second-degree murder charges after allegedly punching a customer in Prescott Valley. On July 26, police were called to the Wendy's restaurant on Glassford Hill Road for an injured person. A customer complained about his food order which led employee Antoine Kendrick to come out from behind the counter and hit the 67-year-old customer in the head, according to the Prescott Valley Police Department.
The customer then fell to the floor, hit his head, and lost consciousness. He was later flown to a Phoenix-area hospital where he died on August 5. Kendrick was arrested and initially charged with aggravated assault. Those charges were later upgraded to second-degree murder. abc15.com

Atlanta, GA: Man stabbed to death outside Atlanta gas station, witness shot possible suspect
Devastated family members returned to the scene of Monday's stabbing that claimed the life of 39-year-old Brandon Scott. "Somebody told me he stopped at the store for a quick second, and when he came out of the store someone was in his vehicle, and the person that was in his vehicle stabbed him," Scott's sister Deonne Scott told FOX 5's Deidra Dukes. Medics rushed the father of two to Grady Memorial Hospital where he died. fox5atlanta.com

Wilson, NC: SUV driver in Hardee's crash that killed 2 brothers had just gone through car wash in Wilson
The Wilson Police Department is investigating what led up to a man crashing into a Hardee's over the weekend leaving two brothers dead. Reis Yu told CBS 17 he's still processing what happened. He manages the Autobell Car Wash across the street. He said he was off the clock Sunday when suddenly he got a call from his employees with a message he wasn't expecting. "The customer actually came and got a car wash and upon exiting the car wash, the customer put his vehicle in drive and rapidly accelerated jumping the curb across the street, going all the way across Forest Hills Road into the Hardee's," Yu said. The Wilson Police Department said 78-year-old Jesse Lawrence crashed his SUV into the fast-food restaurant killing 58-year-old Christopher Ruffin and his older brother, Clay, 62. cbs17.com

Lee County, FL: Man arrested for shooting at Benson's Grocery Store
According to the Lee County Sheriff's Office (LCSO), 18-year-old Eric Linares pulled a gun out of a pickup truck he was riding in and a shot a man. The victim said the two men were yelling at him on Old 41. The man then pulled over and confronted them at Benson's Grocery Store. A witness said the two men then engaged in a verbal argument with the victim. According to the report, Linares then went back to a white Ford F-150 pickup truck, grabbed a firearm and shot the victim in the arm. Both of the men fled the scene in another vehicle and the victim was transported to Gulf Coast Hospital with a non-life threatening injury to his right arm. On August 11, LCSO deputies arrested Linares. He is facing charges for aggravated battery with a deadly weapon.  nbc-2.com


Robberies, Incidents & Thefts

Nashville, TN: Titans LB Bud Dupree pleads guilty to lesser assault charge after Walgreens altercation
Tennessee Titans linebacker Bud Dupree pleaded guilty to a lesser assault charge on Monday after an altercation at a Nashville-area Walgreens earlier this year and was sentenced to six months of probation, according to TMZ Sports. Dupree pleaded guilty to a misdemeanor assault (offensive or provocative) charge on Monday after reaching a plea agreement, per the report. He was initially cited for misdemeanor assault (fear of bodily injury). Dupree was reportedly at a Walgreens on Jan. 2 when an argument broke out between people he was with and an employee. The male employee was reportedly filming at the time, and Dupree then allegedly grabbed the man and his phone and started a "physical altercation." tmz.com


Cargo Theft

Nebraska troopers recover semi trailer loaded with Amazon products stolen out of Maryland
The Nebraska State Patrol (NSP) recently recovered a stolen semi trailer following a traffic stop on I-80. The trailer was recovered on Friday, August 12, near Waverly, Nebraska. On Friday morning, NSP was notified by a trucking company that a stolen trailer loaded with Amazon products was believed to be in the state of Nebraska. The trailer was reported stolen out of Maryland in early August. "Approximately 12 minutes after receiving the report, a trooper located the semi as it was traveling eastbound on Interstate 80 near Waverly. The trooper performed a traffic stop and took the driver and co-driver into custody without incident," NSP said. Regine Dieudonne, 37, of Lake Worth, Florida, and Anne Mascary, 38, of Deerfield Beach, Florida, were arrested and booked into the Lancaster County Jail on charges of theft by receiving stolen property over $5,000. cdllife.com



AT&T - Ocala, FL - Robbery
C-Store - Abilene, TX - Armed Robbery
C-Store - Skowhegan, ME - Armed Robbery
C-Store - Honolulu, HI - Robbery
C-Store - Fort Collins, CO - Armed Robbery
C-Store - Fairless Hills, PA - Robbery
Dollar - Buncombe County, SC - Armed Robbery
Gas Station - Jackson, MS - Burglary
Home Depot - Myrtle Beach, SC - Armed Robbery
Jewelry - Augusta, GA - Robbery
Jewelry - San Antonio, TX - Robbery
Jewelry - Fort Worth, TX - Robbery
Jewelry - Jacksonville, FL - Robbery
Jewelry - Tempe, AZ - Robbery
Jewelry - Modesto, CA - Robbery
Jewelry - Friendswood, TX - Robbery
Mall - Nashua, NH - Armed Robbery
Restaurant - Richland, WA - Burglary
Tobacco - Richmond, KY - Robbery
Tobacco - Burlington, NC - Armed Robbery
Walmart - Edinboro, PA - Burglary
7-Eleven - Los Angeles, CA - Robbery
7-Eleven - Baltimore, MD - Armed Robbery


Daily Totals:
• 20 robberies
• 3 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



None to report.

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Jacksonville, FL - posted June 17
This position will manage the safety program for an assigned group of stores that is designed to minimize associate and customer accidents. This includes reviewing and recommending loss control strategies, ensuring program conformance to applicable laws and regulations, preparing required reports, and monitoring and evaluating the program activities in stores...

Corporate Risk Manager
Seattle, WA / Tacoma, WA / Portland, OR - posted June 14
Summary of Role and Responsibilities: A proactive approach to preventing losses/injuries, whether to our employees, third parties, or customer's valuables. They include but are not limited to cash in transit, auto losses, or injuries....

Corporate Risk Manager
San Diego, CA / Los Angeles, CA / Ontario, CA - posted June 10
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Corporate Risk Manager
Atlanta, GA / Birmingham, AL - posted June 10
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Physical Security Operations Center Leader
Columbia, MD - posted June 8
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Fort Myers, FL - posted May 12
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA; Burlington, VT; Hartford, CT
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Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to. Working as a team with store management and associates in combating loss in the store(s). Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates...

Retail Asset Protection Associate
Medford, MA; Brockton, MA; East Springfield, MA - posted May 6
The Asset Protection Greeter role is responsible for greeting all customers as they enter the store, ensuring that customers see the Company's commitment to provide a safe and secure shopping environment, as well as deterring theft, shoplifting, or other dishonest activities...

Loss Prevention Supply Chain Manager
Fresno, CA - posted April 25
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Business Manager
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