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Steven P. Palumbo CFI, CPP named Senior Director - Security Operations
for Bed Bath & Beyond
Before joining Bed Bath & Beyond as Senior Director -
Security Operations, Steven spent more than a year as Senior Manager -
Security Risk Management for Kroll. Prior to that, he spent 13 years
with Tiffany & Co. as Senior Director - Security Operations (8 years)
and Director Security - New York City (5 years). Earlier in his career,
he served as Director of Loss Prevention for Bloomingdale's.
Congratulations, Steven! |
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Macy's VP of AP Talks RFID &
ORC
Using RFID to Bring Down Organized Retail Crime
The
digitization of retail is well underway, and RFID has played a key role
in optimizing inventory, enabling omnichannel processes and improving the
customer experience. One lesser-known benefit is that the technology improves
shrink visibility. This is critical at a time when retailers are confronting
rising theft and brand insecurity.
In this session, Macy's VP of asset protection operations and strategy will
explain how the retail giant uses RFID linked to video to combat organized
retail crime and protect its personnel, customers, products, profits and
brand.
Speakers: Joe Coll, VP of Asset
Protection Operations & Strategy, Macy's
Mark Roberti, Founder and Editor, RFID Journal
Click here to hear the full audio recording
The U.S. Crime Surge
The Retail Impact
Philly Becoming Hotspot of 'Very Dangerous'
Shoplifting Surge
Philadelphia businesses 'closing left and right' over increase in shoplifting
Philadelphia business owners say it's 'very
dangerous' to run a business in the city
Convenience
stores in the Philadelphia area are "closing left and right" in response to
an increase in brazen shoplifting incidents, merchants in the city say.
"Right now we have a lot of problems with the city of Philadelphia. We are
closing left and right," Manzoor Chughtai, the president of the Franchise
Owners Association, said, according to WPVI. "Robbers are coming in, they're
just robbing the place left and right."
Chughtai said 15-20 stores in the city have closed in recent days, noting
that people aren't stepping up to take over a store and run it.
"We have now lost about 15-20 stores in the city of
Philadelphia. Nobody wants to take over the store. Nobody wants to
run the business in the city of Philadelphia. Very dangerous," said Chughtai.
"It's a scary situation. Sooner or later somebody is gonna get really hurt out
there," Emmanuel said.
Similar issues with rampant shoplifting have affected other cities in the
country, most notably San Francisco. Walgreens shuttered more than a dozen
locations in the Bay Area as of last year, citing "ongoing
organized retail crime."
"Due to
ongoing organized retail crime, we have made the difficult decision to close
five stores across San Francisco," a Walgreens spokesperson told FOX
Business in a statement in October. "Each store will transfer prescriptions to a
nearby Walgreens location within a mile radius and we expect to place the
stores' team members in other nearby locations."
foxbusiness.com
Illinois AG Applauds New Statewide ORC
Legislation
Attorney General Raoul Applauds Signing of Legislation to Combat the Rise in
Organized Retail Crime
"By advancing the Organized Retail Crime
Act, Illinois is enacting one of the most comprehensive crime-curbing efforts in
the nation."
Attorney
General Kwame Raoul today applauded Gov. J.B. Pritzker for signing legislation
Raoul initiated to combat the rise in organized retail crime and disrupt the
criminal enterprises that engage in and profit from organized retail theft.
Raoul, in partnership with the Illinois Retail Merchants Association (IRMA),
initiated House Bill 1091 to address organized retail crime throughout
the state of Illinois. The new law closes gaps in current Illinois law by
defining the offense of organized retail crime, which will provide law
enforcement with more tools to investigate and prosecute the actors who
orchestrate these criminal activities.
"Serious criminal activities, including gunrunning and
drug trafficking, have been funded using proceeds from the sales of merchandise
stolen through organized retail crimes. This is not just a criminal
problem - this hurts consumers as well. That is why we need online marketplaces
to do their part. Online marketplaces must use their intellectual resources to
make sure criminals are not selling stolen products on their sites, which will
help us protect consumers," Raoul said.
He added, "This law strengthens the authority of my office and other law
enforcement agencies to disrupt criminal enterprises that are directly
responsible for the rise in organized retail crime."
"This new law represents another important step to fight crime and advance
public safety in Illinois," Governor Pritzker said. "This is how we protect
store workers and customers, prevent militarized storefronts and empty
commercial corridors, and across the board, make communities safer for all who
call them home. And I look forward to furthering our work to shape a public
safety system that works for all of us, including ensuring the victim rights
advanced today are carried throughout our justice system."
"Organized retail crimes across the state have disturbed residents, wreaked
havoc on businesses and stunted growth within local economies," Glowiak Hilton
said. "By advancing the Organized Retail Crime Act, Illinois is enacting one
of the most comprehensive crime-curbing efforts in the nation."
illinoisattorneygeneral.gov
North Carolina Lawmakers Propose Tough Retail
Theft Penalties
House Bill 1005 would step up penalties for organized retail theft
House Bill
1005 would strengthen penalties associated with organized retail theft.
Organized retail theft could carry stiffer criminal penalties, under a bill
filed this week at the N.C. General Assembly. Some offenses could lead to
prison sentences of up to 15 years. North Carolina already criminalizes
organized retail theft. H.B. 1005 expands on existing law.
It creates a new Class F felony for a person who conspires with someone else
to steal $50,000 or more in property from one or more retail stores over a
90-day period, "with the intent to sell that retail property for monetary or
other gain, and who takes or causes that retail property to be placed in the
control of a retail property fence or other person in exchange for
consideration."
Authorities could charge the same felony for someone who conspires with at
least two other people "as an organizer, supervisor, financier, leader, or
manager to engage for profit in a scheme or course of conduct to effectuate the
transfer or sale of property stolen from a merchant."
If the amount stolen tops $100,000 over a 90-day period, the charge could
jump to a Class C felony, which carries a sentence of 44 to 182 months in
prison. Those sentenced at the upper end of the scale would spend more than 15
years behind bars.
H.B. 1005 also would create new felony crimes for organized retail theft that
causes more than $1,000 in property damage or involves an assault on a store
employee or law enforcement officer.
Carolina Journal
reported last December on the negative impact of "smash-and-grab" crimes
linked to organized retail theft. Thieves hit stores particularly hard
during the last Christmas shopping season, even the small businesses barely
recovering from the pandemic, labor shortages, and supply chain problems.
carolinajournal.com
Justice Department's Post-Buffalo Hate Crime
Crackdown
DOJ vows ramped up effort against hate crime after Buffalo shooting
The
Department of Justice (DOJ) is vowing to ramp up efforts to confront hate
crime, a pledge that comes amid growing concerns that the white nationalist
ideology behind the deadly Buffalo shooting has increasingly moved from the
political fringes into the mainstream.
Attorney General Merrick Garland on Friday addressed the racially motivated
rampage, saying the department would use "every legal tool at our disposal"
to investigate the attack and combat what he described as the "evolving" threat
of hate crime.
"Unfortunately, we are gathered today in the shadow, in the wake of another
horrific attack," Garland told an audience in Washington. "We commit to using
every resource of the Department of Justice to prevent these kinds of acts of
hate, to hold accountable those who commit them and to support the communities
that are damaged and terrorized by them."
The shooting spree at a Buffalo supermarket in a predominantly Black
neighborhood on May 14 killed 10 and injured three others; all but two of the
victims were Black. The alleged assailant, 18-year-old Payton Gendron, has
pleaded not guilty to multiple charges of first-degree murder.
The DOJ said it was investigating the attack as a hate crime and an act of
racially motivated violent extremism. The federal government last year
reported 8,305 hate crimes in 2020, the highest recorded figure in roughly two
decades.
The DOJ's determination to probe the Buffalo shooting as a hate crime was
based in part on a 180-page manifesto the suspect allegedly posted on the
internet two days before the attack in which he described being motivated by
white nationalism.
thehill.com
Cracking Down on Gun Violence Epidemic
Following Buffalo Store Shooting
Senators demand gun shipment stats from trucking, rail companies following
series of mass shootings
Carriers' lax security could be contributing
to gun violence epidemic, Democratic lawmakers say
Five
Democratic U.S. senators have asked 22 trucking and logistics companies and
the country's six Class 1 railroads to divulge firearms shipment data out of
concern that security loopholes are contributing to rising gun violence.
In a
letter sent on Thursday to the freight and parcel carriers - including
J.B. Hunt, U.S. Xpress, Landstar System and UPS - the lawmakers, led by Ed
Markey, D-Mass., said that gun sales and shipments have skyrocketed since
the beginning of the pandemic as a result of exemptions provided to firearm
manufacturers and dealers, also known as Federal Firearms Licensees (FFLs).
"This decision allowed dealers to sell more guns than ever before. To
meet this demand, firearm manufacturers and dealers shipped guns across state
lines in huge numbers, providing new opportunities for criminals to exploit the
weak regulation and lax security measures in the shipment process.
"For these reasons, we are concerned that [carriers] are not taking the
necessary steps to protect firearm shipments and do their part in addressing the
gun violence crisis facing this country."
The senators point out that just days after two deadly mass shootings in
Buffalo, New York, and Laguna Woods, California, new federal data released
this week shows gun production tripled in the U.S. since 2000..
freightwaves.com
Gun violence leaves Deep Ellum wary
Police and business owners step up security as
entertainment district faces the latest wave of fear about crime.
Gun-detecting dog now on patrol at Columbiana Centre Mall
Op-Ed: Hochul's racial huckstering after Buffalo ignores NY's violent-crime
surge
Ex-Gov. Andrew Cuomo 'sickened' by Buffalo mass shooting, pushes for gun laws
COVID Update
584.2M Vaccinations Given
US: 85M Cases - 1M Dead - 81.6M Recovered
Worldwide:
527.8M Cases - 6.3M Dead - 498M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 358
Law
Enforcement Officer Deaths: 772
*Red indicates change in total deaths
New COVID Wave Picks Up Steam
COVID cases rise in almost every state
The
COVID wave is accelerating across the U.S., with Maine being the only state
to report a slight decline in the last two weeks.
Why it matters: A 53% jump in cases and a
rise in hospitalizations reflects how case growth has moved beyond the
Northeast, with metropolitan areas with high vaccination rates increasingly
accounting for a higher share of disease spread.
That hasn't appreciably changed public behavior, with one in three Americans now
saying the pandemic is over, according to the latest installment of the
Axios/Ipsos Coronavirus Index.
Concern among Americans ticked up slightly, the poll showed. "But there's
absolutely no behavior change. If anything, behaviors are moving in the
other direction.".
By the numbers: There were roughly 96,000
new daily cases over the last week, up more than 50% from about 62,500 two weeks
ago. States with some of the biggest recent case jumps include Hawaii,
Michigan, New Jersey and Delaware.
axios.com
Post-COVID Retail Comeback
Century 21 Store Returns to NYC After Pandemic Closure and Bankruptcy
A retailer that has come to represent the
resilience of NYC is making a comeback.
Century
21 will be returning to its flagship location in downtown Manhattan in spring
2023 and is teaming up with retail operator Legends to again showcase a
selection of off-price luxury goods. The store will occupy four floors of 22
Cortlandt St. and will offer men's, women's and children's designer apparel,
footwear, outerwear, handbags, accessories and fragrances.
Legends, which operates retail and concessions for venues including Yankee
Stadium, SoFi Stadium and the World Trade Center's One World Observatory,
will also be creating an e-commerce experience for the company.
"Century 21 is, and always will be, a New York City brand," Raymond Gindi,
Century 21's co-chief executive officer, said in a statement Tuesday. "In our
60-year history we have only closed our doors twice, once after the devastation
of 9/11 and then again during the Covid-19 pandemic. But like the true New
Yorkers we are, we have persevered. We could not be more excited to bring
Century 21 back home."
bloomberg.com
COVID Gave Workers More Leverage - A Recession
Could Eliminate It
What a recession means for return-to-office battle between workers & companies
Amid various business challenges ranging from market volatility, rising
inflation, lagging revenue and a high risk of recession, companies are
slowing hiring and, in some cases, letting workers go.
A quickly shifting employer-employee dynamic could give companies the
ammunition to take a harder line against the full-time work-at-home
arrangements that many employees have pushed for, according to corporate
policies experts. In fact, they say more companies are likely to start pressing
staffers to come back to the office - at least a few days a week.
"The hybrid workforce is not going to go away, but the situation where
employees refuse to come to the workplace at all is not likely to hold,"
said Johnny C. Taylor Jr., president and CEO of The Society for Human Resource
Management.
Before the pandemic, about 10% of the U.S. workforce worked fully remotely,
according to SHRM data. "By the end of 2024, we believe that the number of
fully remote workers will go to about 20%. But that still means 80% will be
working in the office in some way," Taylor said.
cnbc.com
The Rules for Hybrid Work Were Always Made Up
As more and more workplaces pause or end the
expectation of three days a week in the office, a large-scale return may never
be on the horizon.
As cases rise, Americans are 'checked out' on COVID-19
California coronavirus spread significantly worsens; cases doubling in some
areas
Pfizer says 3 COVID shots protect children under 5
Bloomingdale's Security Evolution
How Bloomingdale's pivoted its security strategy amid COVID & civil unrest
So
much of the retail environment has changed over the last two years due to
COVID-19, civil unrest and increasing cybersecurity threats. Loss prevention
executives have had to adapt to all those changes.
Peter Chie, Bloomingdale's operating vice president of
asset protection and risk management, spoke with NRF about how
Bloomingdale's adjusted its security plans in the face of civil unrest and
protests and what can be done to counteract the rise in organized retail
crime.
What were some of your key loss prevention goals two
years ago and what are the goals today?
With the onset of the pandemic, we had to pivot quickly in several different
aspects of our strategy. First, we clearly placed much more emphasis on
health and safety, rapidly becoming experts in pandemic response protocols.
Second, when civil unrest issues cropped up throughout the country, we focused
on keeping our colleagues and customers safe with additional physical
security fortification measures and training.
Finally, with the shift to more omnichannel business opportunities including
ecommerce and buy online, pick up in store, we took a closer look at the
increased fraud and cybersecurity implications associated with these different
channels of business.
Protests and demonstrations swept through the U.S.
in the summer and fall of 2020, along with workplace violence in light of
COVID-19 masking and social distancing requirements. How did Bloomingdale's
adjust security plans to consider and plan for potentially volatile events both
inside and outside stores?
When the first protests and civil unrest scenarios started to unfold, we
executed a four-prong plan to address. First, we ensured that we had a
robust communication/notification system in place to stay abreast and
current on all potential events. Second, we engaged and enhanced our
collaborative efforts with our mall REIT partners, other retailers and law
enforcement to ensure we approached these issues holistically from all
angles with the support required to address.
Third, we reinforced our current colleague training including personal
safety, de-escalation, protest mitigation and incident response. Finally, we
ramped up our physical security fortification efforts already in the
works, moving up our timeline for completion. This included installation of
security measures such as roll-down gates, window laminate and CCTV system
enhancements/upgrades.
nrf.com
Largest Counterfeiting Transceivers Operation
Ever Seized in U.S.
Bergen County Man Charged for Participating in Multimillion-Dollar Counterfeit
Trafficking Conspiracy
Musa
Karaman, 35, of North Arlington, New Jersey, arrested Friday on charges of
participating in a multimillion-dollar conspiracy to traffic counterfeit
computer networking devices
From at least September 2017 through May 2021, Karaman, Israfil "David" Demir
and another an uncharged conspirator, formed and operated numerous entities in
the business of selling computer networking equipment, particularly, networking
devices manufactured by Cisco Systems Inc., a major U.S. technology conglomerate
that were in fact counterfeit Cisco devices that the conspirators procured
from various illicit suppliers based in China.
In May 2021, federal agents executed a search warrant at a Woodland Park, New
Jersey warehouse used by Karaman and his conspirators as their business
headquarters and discovered thousands of counterfeit Cisco devices, including
7,260 counterfeit Cisco transceivers with a total manufacturer's suggested
retail price of approximately $13.77 million. Cisco informed law
enforcement officials that this is one of the largest volumes of counterfeit
Cisco transceivers ever seized in the United States, and that the total
value of the seized counterfeit Cisco transceivers was unprecedented.
Karaman faces 20 years.
justice.gov
$100M Baby Formula Fraud Scheme
Fraud Scheme Involving Baby Formula Leads to 18-Year Federal Prison Sentences
for Swindlers
A
federal district judge in Miami has sentenced each of three South Florida
residents to 220 months in prison after a jury found them guilty of
orchestrating an elaborate fraud scheme that cheated U.S. manufacturers of
infant formula, eye-care products, and other FDA-regulated items out of
more than $100 million.
Between 2013 and 2018, Johnny Grobman, 48, Raoul Doekhie, 53, and Sherida Nabi,
57, secured deep price discounts for infant formula and other items by lying
to the U.S. manufacturers of the products. Doekhie and Nabi (who are
married) told the manufacturers that they were purchasing the products to ship
overseas, to Suriname, often in connection with purported government procurement
contracts they held in Suriname. In fact, the defendants did not have government
procurement contracts and never intended to export the products to Suriname.
Instead, Grobman and others sold the products in the
United States for millions of dollars, which the three defendants later
split among themselves.
The defendants hid their activity from the U.S. manufacturers of the
FDA-regulated products in one of three ways. The first was to send "dummy"
shipments abroad. The dummy shipments did not contain the products purchased
from the manufacturers, but they did generate documentation to prove that an
export occurred. The second method was to "U-turn" the products: The
products were shipped abroad, generating export documentation. As soon as they
arrived overseas, they were shipped back to the United States. The third method
was to create fraudulent export shipping documentation showing that the
products were exported when they actually never left the country.
justice.gov
'Operation Fly Formula' Seeks to End Formula
Shortage
A shipment of 78,000 pounds of infant formula arrives in U.S.
President Joe Biden allowed the use of Air
Force planes for "Operation Fly Formula."
A
military plane carrying enough specialty infant formula for more than half a
million baby bottles arrived Sunday in Indianapolis, the first of several
flights expected from Europe aimed at relieving a shortage that has sent parents
scrambling to find enough to feed their children.
President Joe Biden authorized the use of Air Force planes for the effort,
dubbed "Operation Fly Formula," because no commercial flights were
available. The formula weighed 78,000 pounds, White House press secretary Karine
Jean-Pierre told reporters aboard Air Force One as Biden flew from South Korea
to Japan.
The flights are intended to provide "some incremental relief in the coming
days" as the government works on a more lasting response to the shortage,
Brian Deese, director of the White House National Economic Council, said Sunday.
The Biden administration has struggled to address the nationwide shortage of
formula, particularly hypoallergenic varieties. The crisis follows the
closure of the nation's largest domestic manufacturing plant in Michigan in
February due to safety issues.
politico.com
Walmart Deploying Robots to All 42
Distribution Centers
Walmart and Symbotic Expand Partnership to Implement Industry-Leading Automation
System
Walmart in installing robotics & automation
tech in all 42 of its distribution centers.
Symbotic
LLC, a revolutionary A.I.-powered supply chain technology company, and Walmart
Inc. announced an expanded commercial agreement to implement Symbotic's
robotics and software automation platform in all 42 of Walmart's regional
distribution centers over the coming years. This is an expansion of
Walmart's
prior commitment to deploy Symbotic Systems in 25 regional distribution
centers.
The end-to-end software-enabled high-density robotics platform plays a strategic
role in supporting the retailer's goal of modernizing its vast supply chain
network and allows Walmart to transform its regional distribution centers to
provide faster responsiveness to store orders, increased inventory accuracy
and higher capacity for receiving and shipping freight to stores. The
technology's ability to build palletized loads of department-sorted inventory
ultimately enables Walmart to get products onto shelves at its more than 4,700
stores more quickly, while also making one of the toughest aspects of supply
chain work - material handling - safer and simpler. It also creates new,
tech-enabled jobs, such as cell operator and maintenance technician, that offer
widely applicable skills in robotics and technology.
Walmart has already begun embedding Symbotic's technology in select regional
distribution centers throughout its network. The retrofitting process of all
42 regional distribution centers is expected to be completed over the next 8+
years.
businesswire.com
forbes.com
First Trader Joe's Store to Seek Union
Trader Joe's workers push to unionize amid wave of organizing efforts
Branch in Hadley, Massachusetts, would be
the first unionized store out of more than 530 locations in the US
Organizers have begun a unionization campaign at the upscale supermarket
chain Trader Joe's after workers at a branch in Hadley, Massachusetts,
announced they were forming a union and intend to file a petition
with the National Labor Relations Board to hold an election.
It would be the first unionized Trader Joe's store out of
more than 530 locations in the US. Workers are organizing independently,
citing the similar framework of the Amazon Labor Union, which is not affiliated
with traditional, established labor unions.
"We organized ourselves. With the same instinctive teamwork we use every day to
break pallets, work the load, bag groceries, and care for our customers, we
joined together to look out for each other and improve our workplace together,"
workers wrote in an announcement
letter to Trader Joe's CEO, Dan Bane.
theguardian.com
Jif peanut butter recalled over suspected Salmonella outbreak
The outbreak at Jif's Kentucky factory has affected
12 states and hospitalized two people. The FDA and CDC said the peanut butter
should be thrown away and surfaces sanitized.
Anti-money-laundering innovations & evolving financial crime risks
eBay opens a sneaker store in Los Angeles
Consumers Aren't OK. Why April Retail Sales Are Misleading.
Quarterly Results
Richemont FY 22 Jewellery Maisons up 49%, Specialist Watchmakers up 53%, Online
up 27%, sales up 46%
Children's Place Q1 comp's down 16.9%, net sales down 16.8%
Last week's #1 article --
Suspect worked at hometown market in months before attack
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Multimillion-Dollar Business Email Compromise
Scheme
Nigerian Man Extradited From United Kingdom For Participating In Business Email
Compromise Scams
Chibundu Joseph Anuebunwa tried to steal
money from of businesses around the world by impersonating executives & sending
phony emails to company employees
CHIBUNDU
JOSEPH ANUEBUNWA, a citizen of Nigeria, was extradited from the United Kingdom
and arrived in the United States this afternoon. ANUEBUNWA was extradited on
charges of conspiracy to commit wire fraud and wire fraud in connection with his
alleged participation in a multimillion-dollar business email compromise
campaign that targeted thousands of victims around the world, including in the
United States.
U.S. Attorney Damian Williams said: "As alleged in the indictment, Chibundu
Joseph Anuebunwa tried to steal money from thousands of
businesses around the world by impersonating corporate executives and sending
phony emails to company employees. Today's extradition should serve
as a warning to those who think they can defraud victims in the United States
from halfway around the world: the United States and its international
partners will find you and hold you accountable no matter how long it
takes."
Between 2014 and 2016, ANUEBUNWA, OPARA, and ADINDU participated in
business email compromise scams ("BEC scams") targeting thousands of victims
around the world, including in the United States. As part of the BEC scams,
emails were sent to employees of various companies directing that funds be
transferred to specified bank accounts. The emails purported to be from
supervisors at those companies or third-party vendors that did business with
those companies. The emails, however, were not legitimate. Rather, they were
either from email accounts with a domain name that was very similar to a
legitimate domain name, or the metadata in the emails had been modified so that
the emails appeared as if they were from legitimate email addresses. After
victims complied with the fraudulent wiring instructions, the transferred funds
were quickly withdrawn or moved into different bank accounts. In total, the
BEC scams attempted to defraud millions of dollars from victims.
justice.gov
Federal Government Making Strides Against
Ransomware
A year after report, task force urges U.S. to keep ransomware on front burner
The federal government has made strides in deterring ransomware over the past
year, but still has a number of milestones to reach, according to a
new paper from the Institute for Security and Technology's Ransomware Task
Force.
The evaluation comes a year after the group, a private-public partnership that
brought together more than 60 companies and organizations across
government, nonprofits and the private sector, released a sweeping report making
48 recommendations on how to combat ransomware.
Of the 48 specific recommendations the Ransomware Task Force made in its initial
report, 12 have seen tangible progress in the year since. Some initial
steps have been taken on 29 recommendations, while seven recommendations have
seen no action.
The United States has made the most progress in addressing the RTF's
recommendations for deterring ransomware, according to Friday's update. In
addition to the Department of Homeland Security launching a
hiring "sprint" to combat cyber crime, the Justice Department last
year created its own ransomware task force. And at the event Friday,
Cybersecurity and Infrastructure Security Agency Director Jen Easterly said the
DHS unit is creating another task force to collaborate with the FBI and other
agencies that fight cybercrime.
The U.S. has made progress on international collaboration, too, with the
Justice Department announcing additional measures Friday. Deputy Attorney
General Lisa Monaco said the department is launching a joint international
operation following illicit cryptocurrency transactions, and is also creating
a new cyber operations liaison to work with foreign governments.
The U.S. is also part of a global Counter Ransomware Initiative that launched
last October with 30 other countries, and has also worked with the G7 to address
the issue. Despite progress on the global front, RTF co-chair Megan Stifel said
that the U.S. still has work to do.
cyberscoop.com
The Rise of Bad Bots Targeting Businesses
Record level of bad bot traffic contributing to rise of online fraud
Bad bots, software applications that run automated tasks with malicious
intent, accounted for a record-setting 27.7% of all global website traffic in
2021, up from 25.6% in 2020, an Imperva report reveals. The three most
common bot attacks were account takeover (ATO), content or price scraping, and
scalping to obtain limited-availability items.
Bad bots are often the first indicator of online fraud and represent a risk
to digital businesses, as well as their customers. In 2021, evasive bad bots
- a grouping of moderate and advanced bad bots that elude standard security
defenses - made up 65.6% of all bad bot traffic. This breed of bot uses the
latest evasion techniques, including cycling through random IPs, entering
through anonymous proxies, changing identities, and mimicking human behavior to
evade detection.
Bad bots enable high-speed abuse, misuse, and attacks on websites, mobile
apps, and APIs. Successful attacks can lead to the theft of personal
information, credit card data, and loyalty points. For organizations, automated
abuse and
online fraud contributes to non-compliance with data privacy and transaction
regulations. Bad bot traffic is rising at a time when organizations are
investing in improving customer experiences online. It's resulted in more
digital services, new online functionality, and the development of expansive API
ecosystems. Unfortunately, this array of new endpoints is a ripe target for
automated attacks by bad bot operators.
helpnetsecurity.com
Microsoft Rushes a Fix After May Patch Tuesday Breaks Authentication
Two of Microsoft's Patch Tuesday updates need a
do-over after causing certificate-based authentication errors.
What's the Latest on Cyber Talent and Staffing Shortages?
Partial Patching Still Provides Strong Protection Against APTs |
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How'd I do?
In several of our past blogs we have discussed the
importance of strategic preparation for an interview, including evaluating the
case facts and the considerations of the interviewee's vulnerabilities. We also
have focused on several parts of the investigative interview itself, including
rapport-building, note-taking and question formulation. Truth be told, however,
there is a general lack of attention paid to what happens after an interview.
This phase in the PEACE interviewing framework is known as "Evaluate" - an
important piece of the investigation and the interviewer's professional
development. As we've discussed many times, an investigation should never
conclude with "I did it", as the investigator should seek to substantiate any
disclosures made by the subject to either corroborate their accuracy or disprove
it...
Read more here |
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Cracking Down on Fake Online Reviews
FTC Proposes to Strengthen Guidelines Against Fake & Manipulated Reviews
Agency Warns Marketers on Child-Directed
Stealth Advertising
The
Federal Trade Commission is considering changes to tighten its guidelines for
advertisers against posting fake positive reviews or manipulating reviews by
suppressing bad ones-and warns social media platforms about inadequate
disclosure tools. The FTC is seeking public comment on the proposed updates to
its Endorsement Guides, which reflect the new ways that advertisers now reach
consumers to promote products and services, including through social media.
"We're updating the guides to crack down on fake reviews and other forms of
misleading marketing, and we're warning marketers on stealth advertising
that targets kids." said Samuel Levine, Director of the FTC's Bureau of Consumer
Protection. "Whether it's fake reviews or influencers who hide that they were
paid to post, this kind of deception results in people paying more money for bad
products and services, and it hurts honest competitors."
The Endorsement Guides, first enacted in 1980 and amended in 2009, provide
guidance to businesses and others to ensure that advertising using endorsements
or testimonials is truthful. Advertisers who lie to consumers via endorsements
or testimonials may violate the FTC Act. The guides, among other things, state
that advertisers need to be upfront with consumers and clearly disclose
unexpected material connections between endorsers and a seller of an advertised
product. In
February 2020, the FTC sought comment on whether changes should be made to
the guides. The proposed changes reflect the extent to which advertisers have
turned increasingly to the use of social media and product reviews to market
their products.
In a
notice, along with the proposed revisions to the guides, the FTC has:
●
Warned social media platforms that some of their tools for endorsers are
inadequate and may open them up to liability;
●
Clarified that fake reviews are covered under the guides and added a new
principle that in procuring, suppressing, boosting, organizing, or editing
consumer reviews, advertisers should not distort or misrepresent what consumers
think of their products. This would cover review suppression like in the
FTC's recent
Fashion Nova case;
●
Clarified that tags in social media posts are covered under the guides and
modified the definition of "endorsers" to bring virtual influencers-that is,
computer-generated fictional characters-under the guides; and
●
Added an example addressing the microtargeting of a discrete group of consumers.
ftc.gov
Amazon Testing New Mall Delivery Program
Amazon tests using Flex drivers to make mall deliveries
Amazon is testing a service that lets
contracted Flex drivers deliver orders placed at mall-based retailers.
Amazon is turning to its legions of contracted Flex drivers to deliver packages
from mall-based retailers, allowing sellers to ship products from their own
stores using the e-commerce giant's delivery service.
Amazon has been notifying some Flex drivers in recent months that it's
testing a new program where workers fetch packages from retailers in their area
and drop them off at customers' doorsteps, Amazon said in a notice to
drivers that was viewed by CNBC.
"Amazon Flex is testing a new offer type near you," the notice says. "Retail
delivery offers will allow you to pick up and deliver pre-packaged orders
directly from non-Amazon retail stores in participating local shopping centers."
The notice was sent to drivers in Las Vegas and only includes orders placed at
stores in Fashion Show Mall, a 2-million-square-foot shopping mall located on
the Las Vegas Strip. It's unclear what stores are participating in the test.
cnbc.com
Inside Amazon's struggles with rising inflation |
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Modesto, CA: Arrests Made In String Of Sunglass Hut Thefts totaling $2M
Three
suspects were arrested in a string of Sunglass Hut thefts that occurred at the
Vintage Faire Mall in Modesto, said the Modesto Police Department. This
investigation has been ongoing for some time due to repeated grand thefts and
robberies at this particular store, police say. On Thursday afternoon,
detectives believed that they had found the main suspects and were surveilling
them when they witnessed the three suspects exit a stolen Acura SUV at the
Vintage Faire Mall.
The suspects entered the mall with hoods and masks and walked towards the
Sunglass Hut. Employees met them and stood in front of the entrance, blocking
the suspects from entering. Next, the suspects walked away from the store and
entered a Macy's where they stole approximately $10,800 worth of cologne and
other merchandise.
As the suspects left the store to return to their vehicle, detectives surrounded
them. All three of the suspects attempted to flee, so detectives deployed a bean
bag as well as a taser to stop them, successfully taking all three into custody.
Corey Wyatt, 25, of Vallejo, has been named as the primary suspect in this case.
Rayquan Murray, 22, of San Leandro, was identified as the SUV's driver, and Jada
Aikens, 19, of San Francisco, was identified as the third suspect. During the
search of their stolen vehicle, detectives also located a loaded firearm.
Detectives were successful in getting Wyatt's bail increased to $500,000.
According to Sunglass Hut's Loss Prevention, Wyatt is responsible for taking
over $100,000 in merchandise and an estimated $2 million dollars in merchandise
from Sunglass Hut locations around the state.
sacramento.cbslocal.com
"Operation American Steal" Busts Theft Scheme
DOJ: Windsor Man Sentenced to 30 Months in Federal Prison for Role in Northeast
"Grab and Go" Theft Scheme
Vanessa
Roberts Avery, United States Attorney for the District of Connecticut, today
announced that on May 20, 2022, JAHLIIL PARROTT, also known as "Stretch," 24, of
Windsor, was sentenced by U.S. District Judge Vanessa L. Bryant in Hartford to
30 months of imprisonment, followed by three years of supervised release, for
participating in an extensive commercial larceny spree.
This case stems from "Operation American Steal," a long-term multi-agency
investigation into numerous "grab and go" thefts from various retail fashion
stores in Connecticut and nearby states. A "grab-and-go" scheme is a type of
theft where one or more perpetrators enter a retail store, grab as many items of
clothing or other goods as they can carry, leave the store without paying for
the merchandise, and depart in a waiting getaway vehicle.
Parrott was part of a network of individuals who in 2019 and 2020 committed
more than 50 grab and go thefts from Polo Ralph Lauren, T.J. Maxx, Balenciaga,
Burberry, Macy's, Marshalls, Dick's Sporting Goods, Tommy Hilfiger, Sephora and
other stores in Connecticut, Massachusetts, New Hampshire, Vermont, and New York.
They then transported the stolen merchandise to Connecticut and sold the items
on the internet or the street. Victim retailers suffered more than $100,000 in
losses during the scheme.
Parrott participated in at least 34 thefts resulting in losses of more than
$98,000. During one of the thefts, he bit a loss prevention officer who
apprehended Parrott as he attempted to steal merchandise.
justice.gov
Brandon, FL: Robber steals more than $30,000 worth of jewelry from Zales
The Hillsborough County Sheriff's Office is working to identify a suspect who
stole more than $30,000 worth of jewelry from a store inside the Brandon Town
Center Mall. Deputies say the suspect entered the Zales Jewelry Store shortly
after 1:30 p.m. on Saturday. According to HCSO, the man implied that he had a
weapon and forcefully removed 10 gold necklaces and one gold ring from a display
cabinet before fleeing the scene.
fox13news.com
Santa Ana, CA: 3 of 4 alleged smash-and-grab robbers captured after striking
Jewelry store
A Santa Ana jewelry store fell victim to smash-and-grab robbers on Sunday,
police said, though three of the four suspects have been captured. Four men
broke into Don Roberto's Jewelry Store in the 1600 block of West 17th Street at
1:09 p.m., and they made off with about $7,000 worth of jewelry, according to
Cpl. Maria Lopez of the Santa Ana Police Department.
ktla.com
Carson City, NV: Man admits stealing $2800 of tools from Home Depot
Brookfield, WI: LensCrafters theft, 6 pairs of glasses worth $1,805
Avon, OH: Three people arrested with more than $700 in stolen items
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Shootings & Deaths
Las Vegas, NV: Vigil held for Dotty's manager killed after robbery
Friends,
family and coworkers gathered outside the Dotty's near Flamingo and Jones Sunday
evening to remember Alicia Gibellina. Gibellina had been a manager for Dotty's
for over 10 years. Her assistant manager, Nora Merlino, described her as a
caring boss. On May 11th Gibellina was run over by a man who stole a woman's
purse from inside Dotty's. Those that knew and loved Gibellina gathered on
Sunday outside the Dotty's location with flowers, balloons and candles. "Because
she deserved every bit of this, this was a senseless, senseless killing on her.
She only tried to protect one of our customers and she paid the price for it,"
Merlino said.
fox5vegas.com
Washington County, PA: Traffic stop for shoplifting report ends when police
shoot and kill passenger
A report of shoplifting at a Washington County shopping mall led to police
pursuit of a vehicle, a traffic stop and the fatal shooting of a passenger in
the vehicle who police said had "brandished a firearm." The Pennsylvania State
Police trooper involved in the incident at 6:18 p.m. Saturday was not injured
and has been placed on administrative leave while the investigation continues,
officials reported. The passenger was hit by a "department-issued firearm" and
died at the scene in the Hickory section of Mount Pleasant Township, according
to Washington County Coroner's Office.
Washington County Coroner S. Timothy Warco identified the man who was killed as
as Dennis Fonoimoana, 26, of Burgettstown. He was a passenger in the vehicle
that police stopped at the intersection of Westland Road and Main Street. The
incident began when police got a report of retail theft at the Rural King store
in Washington Crown Center in Washington. Police were given information about
the suspect's vehicle, which had fled the scene; soon after, a trooper spotted
the car in the area of Mount Pleasant and pulled it over, police said. "The
driver was taken into custody, however, the passenger refused to exit the
vehicle." The passenger "brandished a firearm" and failed to obey the trooper's
order to drop the firearm, police said. The officer fired his gun, striking the
passenger.
post-gazette.com
Spartanburg, SC: Police investigating fatal shooting outside downtown bar and
restaurant
Spartanburg Police are investigating a shooting that left one person dead
outside a downtown bar and restaurant. Police responded to the Local F.I.G
around 2:20 a.m. Saturday in reference to a disturbance with weapons, according
to a statement from the Spartanburg Police Department. When officers arrived on
the scene, they found a man lying on the sidewalk who had a gunshot wound to his
upper torso. The Spartanburg County Coroner's Office identified the man as
Dearrius Lynell Bobo, 31, of Wofford Street. He was pronounced dead at the scene
at 2:20 a.m, Saturday, according to the Coroner's Office.
news.yahoo.com
Olympia Fields, Chicago, IL: Loss Prevention Agent wounded; Suspect Fires Shot
During Struggle With Security at Walmart
A
female security guard was wounded inside the Walmart Supercenter in Olympia
Fields Saturday morning. At about 9:42 a.m., police responded to a call of shots
fired. Once on scene, they located a victim who was conscious, and alert.
Medical personnel from the hospital later told police that the wound to the
woman's head was not from a gunshot, Olympia Fields Police Chief Blasingame said
in a news conference Saturday afternoon. Detectives determined that one gunshot
was fired. Originally, police believed the woman was shot, however, after
evaluation, it is believed the woman hurt her head during the incident.
There was a struggle between the security guard and individuals, who police
believe were committing a retail theft. Police believe this to be an isolated
incident, and do not believe there is a threat to the community. No suspect is
currently in custody. She was transferred to a local hospital in good
condition.
nbcchicago.com
Clayton, NC: Customer charged with shooting clerk at Johnston County vape shop
A Clayton man has been arrested after police say he shot a clerk at a local vape
store Sunday afternoon. Richard Ben Cappelletti, 46, faces charges of armed
robbery and assault with a deadly weapon with intent to kill inflicting serious
injury for the shooting at Vape and Tobacco World in the Clayton Corners
shopping center, according to a news release. He is being held at the Johnston
County jail under $250,000 bail, the release stated.
heraldsun.com
Robberies, Incidents & Thefts
Huntington Beach, CA: Jewelry Store Employees Fight Back During Smash-and-Grab
Robbery
Employees
of a jewelry store in Huntington Beach fought back when a group of thieves
attempted a smash-and-grab heist on Sunday. The attempted robbery took place
around noon at the Princess Bride Diamonds jewelry store in the Bella Terra
shopping center, according to the Huntington Beach Police Department.
Surveillance video shows four hooded suspects entering the store and then one of
them pulls out a hammer and begins smashing a display case glass. The store's
employees spring into action and confront the would-be robbers, footage shows,
punching and kicking the suspects until they retreated out the door. Siblings
Sarah and Dallas Baca, who work at the family-owned business, said they were in
the back of the store when Dallas noticed the reflection of the group of people
with hoods coming into the store. "I didn't think too much going into it, I just
kind of reacted," Dallas said. "I feel like you never think it's gonna happen to
you but you always know it's a possibility, in the back of your mind." Dallas
can be seen in the surveillance video punching several suspects while Sarah,
"looking for something big and heavy to hit them with," grabs a stool and
strikes one of the would-be robbers.
nbcmiami.com
Polk County, FL: Pregnant woman arrested after 'tantrum' in McDonald's
A pregnant woman from Florida is facing several charges after authorities say
she threw a "violent tantrum" inside McDonald's over the amount of time her
order was taking. Tianis Jones, 22, allegedly became enraged when her drive-thru
order was taking too long Thursday at a McDonald's in Lakeland, Florida.
Employees say Jones stormed into the restaurant, went behind the counter and
started throwing bottles and cups. She caused about $100 in damages.
wrdw.com
Fresno, CA: Update: Standoff Suspect Falls from Store Ceiling after Hiding from
Police
Fresno Police officers on Saturday apprehended the man they believe barricaded
himself in a north Fresno grocery store after fleeing gunfire from an off-duty
Fresno County sheriff's deputy earlier in the week. The suspect, 28-year-old
Pheng Vang, was wanted on suspicion of an unsolved burglary in which guns were
stolen. Police surrounded the Save Mart on First Street and Nees Avenue for 20
hours overnight before calling off the search on Friday. On Saturday afternoon,
Vang fell from the Save Mart ceiling after spending almost two days in hiding.
He ran out an emergency exit, and police apprehended him at a nearby apartment
complex.
officer.com
Woodmere Man Pleads Guilty to Obtaining Stolen Credit Card Information and Using
it to Purchase Gasoline
Athens, GA: Savannah Man Pleads Guilty to Athens Dollar General Armed Robbery
Little Rock, AR: Police arrest two men in connection to a string of C-Store
robberies
Conway, SC: Man sentenced to 15 years for Armed Robbery of a Gas Station with
'toy or non-functional' gun
Orlando, FL: Woman claims $40K credit card fraud after losing Apple Watch |
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●
C-Store - Madison, WI
- Robbery
●
C-Store - Little Rock,
AR - Armed Robbery
●
Gas Station -
Burlington, NC - Robbery
●
Gas Station -
Evansville, In - Robbery
●
Jewelry - Brandon, FL
- Armed Robbery
●
Jewelry - Huntington
Beach, CA - Robbery
●
Jewelry - Santa Ana,
CA - Robbery
●
Jewelry - Brandon, FL - Armed Robbery
●
Jewelry - San Antonio, TX - Burglary
●
Jewelry - Fairfield, CA - Burglary
●
Jewelry - Pooler, GA - Robbery
●
Jewelry - Chesterfield, MO - Robbery
●
Jewelry - Augusta, GA - Robbery
●
Jewelry - Las Cruces, NM - Robbery
●
Jewelry - Aurora, OH - Robbery
●
LensCrafter -
Brookfield, WI - Robbery
●
Restaurant -
Pittsburgh, PA - Armed Robbery
●
Restaurant - Macon, GA
- Armed Robbery (Burger King)
●
Target - Loveland, CO
- Armed Robbery
●
Tobacco - New York, NY
- Robbery
●
Vape - Clayton, NC -
Armed Robbery
●
7-Eleven -
Philadelphia, PA - Armed Robbery |
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Daily Totals:
• 20 robberies
• 2 burglaries
• 0 shootings
• 0 killed |
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Click to enlarge map
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Alex Zook promoted to District Asset Protection Manager for
Lowe's Home Improvement |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help your colleagues - your industry - Build
'Best in Class' teams.
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
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VP, Asset Protection & Retail Operations
Washington, D.C. - posted
April 29
The candidate will oversee the development of innovative strategies,
programs and solution which help retailers mitigate loss and reduce total retail
risk; Direct oversight of the NRF Loss Prevention Council and Retail Operations
Council...
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Senior Manager, Asset Protection
Orlando, FL - posted
May 13
You will lead and manage NA processes and programs to
protect company assets, people and brand. Our mission for this role is to
provide an operational focus on workplace and physical security programs, profit
protection and investigations. You will report to the Consumer Products, Games
and Publishing Executive Director, Global AP and Safety...
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Region Asset Protection Manager-Southwest Florida
Fort Myers, FL - posted
May 12
Responsible for managing asset protection programs designed to minimize
shrink, associate and customer liability accidents, bad check and cash loss, and
safety incidents for stores within assigned region. This position will develop
the framework for the groups' response to critical incidents, investigative
needs, safety concerns and regulatory agency visits...
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
- posted
May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
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Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA - posted
May 6
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
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Director Loss Prevention
Multiple Locations - posted
April 25
The Director, Loss Prevention - Store Operations is
responsible for leading and inspiring a team of Regional Loss Prevention
Managers and Area Loss Prevention Managers and coordinating Loss Prevention
efforts for the largest beauty retailer in the United States...
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Regional LP Manager
San Francisco Bay Area, CA - posted
April 25
The Regional Loss Prevention Manager (RLPM) leads a team
of 3-7 field based multi-unit Area Loss Prevention Managers (ALPMs); coordinates
shrink improvement and asset protection programs for a Region of approximately
8- 16 Districts which includes approximately 100- 190 Ulta Beauty Stores...
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Loss Prevention Supply Chain Manager
Fresno, CA - posted
April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives
shrink improvement and profit protection activities for an assigned distribution
center (DC), its in-bound and outbound shipping networks and its third party
pooling centers...
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LP Manager Supply Chain FFC
Romeoville, IL - posted
April 25
The LP Manager, Supply Chain - FFC (SCLPM) drives shrink
improvement and profit protection activities for an assigned fast fulfillment
center (FFC), and its in-bound and outbound shipping networks. The SCLPM is
responsible for assessing the shrink and safety posture of the fast fulfillment
center...
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Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
April 22
Responsible for the protection of company assets and
mitigation of risk. Effectively communicates, trains, implements, and monitors
all aspects of Asset Protection programs in assigned markets. These programs
include Tier Shrink Reduction Strategy, training and awareness, store audits,
investigative initiatives, profit protection, health and safety and budgetary
compliance...
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Regional LP Manager
Pacific Northwest - posted
April 22
Minimize losses to the business, improve profitability and
provide dedicated support to the field and all field personnel, focusing on
external theft, internal theft, systems and administrating training and P&P
compliance, stocktaking processing and analysis...
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Regional Loss Prevention Auditor
Multiple Locations - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for
conducting operational audits and facilitating training meetings in our clients'
locations. The audit examines operational controls, loss prevention best
practices, and customer service-related opportunities...
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Business Manager
Dallas/Fort Worth Area, TX - posted
April 6
Sapphire Risk Advisory Group is seeking a Business Manager to work in
the company's Dallas-area office in a W2 position and will closely partner with
other members of the team to manage projects and communicate with contractors,
vendors, and clients...
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Loss Prevention Security Investigator
San Bernardino, CA - posted
March 8
Protecting of Company property against theft. Detection, apprehension,
detention and/or arrest of shoplifters. Internal investigations and
investigations of crimes against the Company. Detect and apprehend shoplifters.
Conduct internal theft, ORC and Corporate investigations. Prepare thorough and
concise investigative reports...
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Regional Loss Prevention Manager
Sugar Land,
TX - posted
March 7
The position will be responsible for: -Internal theft
investigations -External theft investigations -Major cash shortage
investigations -Fraudulent transaction investigations -Missing inventory
investigations -Reviewing stores for physical security improvements -Liaison
with local Police Depts. and make court appearances...
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Loss Prevention Supervisor
West Jefferson, OH - posted
March 7
Provides leadership to the LP staff which includes but not
limited to performance development, direction on daily duties, and meeting
department goals. Supervises Loss Prevention programs and process in the
Distribution Center (DC) and partners with DC Management team to ensure physical
security, product, equipment and employees meet LP requirements...
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Featured Jobs
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Transitioning to a new position, a new job, a new market is a great opportunity
to reinvent yourself and your brand so to speak. It gives you the perfect chance
to look at yourself and say how can I improve and be truly what I want to be. It
erases your blackboard and allows you the chance to write something new,
something you've always wanted to be. A move, oftentimes referred to as a
geographical cure, can be just the medicine to help start a new you.
Just a Thought, Gus
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