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 5/6/22

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Bric' Shires named National Director for PHENIX Investigations
Before being named National Director for PHENIX Investigations, Bric' spent more than three years with Family Dollar as Regional Manager of Asset Protection and Safety. Prior to that, he served as Regional Manager of Loss Prevention and Safety for Tractor Supply for more than 11 years. Earlier in his career, he held LP roles with Dick's, Dollar General, Service Merchandise, Little Caesars and Sears. Congratulations, Bric'!


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position
 
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A Look in the Rearview Mirror: WZ Turns 40

Wicklander-Zulawski & Associates Celebrates 40th Anniversary

Forty years ago, Doug Wicklander, CFI, CFE and Dave Zulawski, CFI, CFE founded Wicklander-Zulawski & Associates (WZ) in Chicago, IL with a goal to bring non-confrontational interviewing methods to the investigative industry.

Since that time, there has been a series of progressive changes in the curriculum, the business model, and the brand; but one thing always has remained - the commitment to developing relationships and providing practitioners with modern solutions.

 The history of WZ instilled the foundation of credibility and integrity of the brand, while the outlook provides inspiration and guidance for the evolution of investigative interviewing techniques across the globe.

Looking Back

The team at WZ is indebted to our client base, providing us the opportunity to be a partner in the career development of many investigators and the resource for training in agencies and organizations internationally. Since 1982, WZ has trained hundreds of thousands of investigators across multiple countries on non-confrontational interviewing techniques.

Read more here
 



The U.S. Crime Surge
The Retail Impact


Seattle's New City Attorney Trying to Crack Down
WSJ: Shoplifting as Usual in Seattle

Progressives oppose an effort to prosecute the most prolific thieves.

Ann Davison, Seattle's newly elected city attorney, is learning as she acts on a voter mandate to restore order. Her office ran the numbers and discovered that 118 individuals were responsible for more than 2,400 crimes in Seattle over the past five years. Her effort to crack down on the worst repeat offenders is facing progressive resistance.

At issue is Ms. Davison's proposal to exclude prolific criminals from Seattle's Community Court. In 2019 her predecessor signed an agreement with the Seattle Municipal Court and the Department of Public Defense.

Some two dozen classes of misdemeanor cases now go straight to the Community Court, which releases the accused after referring them to support services and sometimes assigning them a life-skills class or community service.

Theft of up to $750 in a single incident in Seattle is a misdemeanor. Other crimes that go express to Community Court include residential trespassing, possession of tools for burglary or auto theft, and property destruction.

The 2019 agreement includes no eligibility restrictions, so those with serious criminal histories qualify. Seattle criminals get four tries in the Community Court before they flunk out. Each can encompass multiple charges. Repeat offenders see the lack of consequences as an invitation to commit more crimes.

As Ms. Davison seeks to renegotiate the 2019 agreement, she sits across the table from Ms. Khandelwal and Judge Damon Shadid, a progressive who oversees the Seattle Community Court. On April 27, Ms. Davison told the Seattle Municipal Court that negotiations had reached an impasse. Is it any wonder?

Ms. Davison has now asked the Seattle Municipal Court to intervene. The court said in a statement that it was considering her proposal and would work "to identify how to move forward together and create a prioritized plan for people whose needs and issues are not being addressed, and have not been addressed historically, by our criminal justice system."

Here's hoping the court means the victims of crime, not the criminals. wsj.com

Shoplifting Crimes Skyrocketing With Mission St. Target Leading the Way
San Francisco crime rates drastically shifted in the pandemic. These charts show what's happening now
In a recent Bay Area Council poll of registered voters, a majority said the Bay Area was not a safe place to live, an increase from prior years.

This public sentiment could soon drive political change: In a
separate poll conducted by the same research firm, nearly 70% of likely S.F. voters said they would vote to recall District Attorney Chesa Boudin (June 7), who ran on a platform of lowering the city's jail population and seeking alternatives to harsh sentences for lower-level offenders.

The Chronicle analyzed police incident data through March, comparing 2022 crime rates with the first quarters of the previous four years. While police data can be useful in measuring trends, it's important to note
that it measures only reported crimes, and thus may not accurately measure crime in the city.

The data shows that crime shifted dramatically during the pandemic. But now that San Francisco is returning to pre-pandemic behavior, so are its crime rates - a pattern in keeping with statewide trends. 

   Continue Reading & See the Charts Here


Progressive DAs on the Hot Seat as Crime Surges
Why California Wants to Recall Its Most Progressive Prosecutors

Criminal-justice reform takes time, but voters might be running out of patience.

San Francisco and Los Angeles are two of America's most liberal large counties. Democrats dominate their elected offices up and down the ballot. Yet in both places, serious efforts are under way to recall left-leaning district attorneys who have not even completed their first term.

San Francisco's Chesa Boudin and L.A.'s George Gascón each ran for office on confronting structural racial inequities, reducing incarceration, and toughening accountability for law enforcement.

The drives to remove both men have drawn energy from local controversies specific to each city. But the similarities in these twin struggles far outweigh the differences. And those similarities underline the structural challenges confronting the broader push for criminal-justice reform that exploded into massive public protests after the murder of George Floyd in 2020.

Reformers in cities across the country have made the case that a more equitable system will produce a safer community over time by reducing the number of repeat offenders hardened by excessive incarceration. But the recalls show how vulnerable those arguments are to short-term changes in the crime rate. The successes of Boudin and Gascón's approach-as measured by individuals who are kept out of prison and use the opportunity to stabilize their lives-are inherently much less visible than the failures: offenders who, when given that chance, commit more crimes.

While the impact of Boudin's and Gascón's tenures might take years to assess fairly, both men have been battered by public anxiety about immediate trends in safety and disorder-even if the causes, most experts agree, extend far beyond the policies of the D.A.'s office, and even if crime rates are also increasing in communities with hard-line police chiefs and district attorneys.

"It's almost as if the summer of reckoning in 2020 has never happened," says Lara Bazelon, a University of San Francisco law professor who serves on a commission Boudin established to review possibly wrongful earlier convictions by his office. "People are happy to be progressive and happy to be anti-racist as long as their bike doesn't get stolen, or they don't watch a viral video of a theft at Walgreens. Once that happens, or they feel vulnerable in some way, they throw out the high-minded ideals that made them vote for a reformer." theatlantic.com

California's Crime Exodus
American dream replaced by 'nightmares' for Californians, says AG candidate

GOP candidate Nathan Hochman on the 280,000 Californians who left in 2021

California's residents are fleeing in massive numbers as surging violent crime and rising consumer prices have families packing their bags for safer, more cost-effective communities. Republican candidate for California attorney general, Nathan Hochman, highlighted how the issues plaguing the Golden State have sent many elsewhere.

"I think what's happening is that people used to come to California because it was a state where they pursue their dreams," Hochman told co-host Carley Shimkus. "Now, unfortunately, the nightmares are taking over."

"You have exploding violent and street crime," he continued. "You have homelessness at an all-time high. In fact, we have a quarter of the homeless population in California of the entire nation."

There were 280,000 California residents who left the state in 2021, and already 117,000 just this year according to government data.

"I think what happens is that when people see the atmosphere, the culture around them, particularly in Los Angeles and San Francisco, they see a spiral of lawlessness going on," Hochman said.

Hochman argued rampant crime and lawlessness has individuals voting with their feet ahead of the 2022 midterm elections, as critics blame liberal lawmakers for the surge in violence. "You have... home robberies, smash and grab robberies, train robberies and double-digit rise in violent crimes. That is the toxic mixture for people to leave the state and vote with their feet rather than stay." foxnews.com

Target Parking Lot Shooting Lawsuit: Reckless Police Response?
Osceola deputies used shoplifting suspects as 'human guinea pigs' before shooting, lawyers say
Osceola County deputy sheriffs fired at a car leaving the parking lot of a Target store in Kissimmee, killing 20-year-old Jayden Baez, after they boxed in and struck his black Audi with unmarked vehicles without announcing they were law enforcement, lawyers representing Baez's family told reporters Wednesday.

The deputies involved, he said, were "performing training exercises in a nearby parking lot" prior to the incident and were wearing tactical gear - but not cameras.

Lowe, 19, and 18-year-old Michael Gómez were accused of stealing pizza and packs of Pokémon cards from Target before getting into the Audi Baez was driving. His lawyers say deputies "moved to box them in" in unmarked cars before shooting at the car "without regard for the safety of the occupants or civilians in the area."

The lawyers described Baez and his friends as "human guinea pigs" for the deputies in training, questioning why two deputies who followed Lowe and Gómez on foot didn't stop them before the young men got into the car to leave the area.

"What sane department would not step in, arrest the boys or tell the boys, 'Put it back'?" Yonfa said. "What happened here is the officers let the boys leave the store and let them get into a vehicle. This forces a fight-or-flight situation. This is endangering the public right there." orlandosentinel.com

The Nation's Largest Prosecutor's Office "willing to sacrifice public safety ... to push the narrative about DA Gascon's policies."
L.A. County D.A.'s office under Gascón is at war with itself. How does anything get done?
The office has been roiled by a campaign to recall Gascón that is eagerly supported by most who work there, lawsuits from employees who allege they've been punished for objecting to his policies and a level of distrust that has people on both sides of the feud watching what they say and whom they say it to.

In interviews, more than a dozen prosecutors and defense attorneys - a mix of Gascón allies, die-hard recall supporters and those trying to navigate the office fisticuffs without getting hit - agreed that the bad blood pitting Gascón and his inner circle against hundreds of prosecutors they command is at best a distraction and at worst a serious disruption for an office that files more than 100,000 cases each year.

The disputes over Gascón's policies, some say, are to blame for a staffing shortage in the office. Roughly 120 prosecutors have left since Gascón took office; many bolted soon after he announced the raft of changes he was making on his first day, according to Eric Siddall, vice president of the union representing prosecutors.

In a retort that underscores the hostility running through the office, Deputy Dist. Atty. Jonathan Hatami, one of the faces of the recall movement, insisted that it is Gascón who has shirked his responsibility to public safety and caused daily disagreements between prosecutors and their supervisors. "There's active warfare," Hatami said. latimes.com

Minn. Down 300 Police Officers Since Floyd's Killing & Violent Crime Rising
As warmer weather nears, BCA and State Patrol boosting presence in Minneapolis

The assistance comes as the Minneapolis Police Department copes with a shortage of officers, rising serious crime rates.

Two major state agencies are teaming with Minneapolis police to intensify law enforcement in specific areas of the city as the approach of warmer weather raises concerns of increased crime during what one senior official called "dire and urgent times."

The MPD welcomed the outside help as serious crime surges. Officers have continued to quit en masse in the two years since George Floyd's murder rocked the city and spurred the "defund" debate over whether to remake the police department.

A recent count found the MPD had about 544 officers, some 300 fewer than before Floyd's killing. Many officers have left the force after filing claims of post-traumatic stress disorder, while some have gone to other departments in pursuit of more stability or higher pay. Meanwhile, two of the city's most high-profile crime categories - homicides and carjackings - are trending higher compared with the first four months of 2021.

"Right now, Minneapolis is seeing a significant rise in violent crime, while at the same time its police department is experiencing an unprecedented shortage of officers and investigators," BCA Superintendent Drew Evans said in a statement. "The BCA is bringing state resources and expertise to help these communities to meet this urgent need." startribune.com

NYC Crime Wave Sending Police Budget Through the Roof
NYPD overtime projected to surpass allotted budget by $142M+ in 2022 amid 'unprecedented' crime climate
The New York Police Department has blown through $564.2 million in its overtime budget, and is projected to spend $750 million in overtime in all of fiscal year 2022 - far beyond the $607.3 million allocated for the year, according to the city's Independent Budget Office.

"I would guess that this fiscal year, with the violence being up as high as it has been, they've been doing more and more of that violence reduction overtime. It's putting the extra cops out on the streets," said Terence Monahan, who served as the NYPD's Chief of Department - the highest-ranking uniformed police officer - from 2018 to 2021, under Police Commissioners Dermot James O'Neill and Dermot Shea.

So far in 2022, police have grappled with high crime rates and reverberations from changes made in prior years, explained Monahan and Maria "Maki" Haberfeld, chair of the Law and Police Sciences Department at New York City's John Jay College of Criminal Justice.

Total crime year-to-date as of May 1 remained high compared to the same time in 2021, with a 41.6% increase, the NYPD's latest crime statistics show. Shootings and murders were down year-to-date and for last month, compared to April 2021, the department said. foxnews.com

Can city and community leaders slow down crime in Memphis?


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COVID Update

577.8M Vaccinations Given

US: 83.4M Cases - 1M Dead - 80.8M Recovered
Worldwide: 515.9M Cases - 6.2M Dead - 470.7M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 355   Law Enforcement Officer Deaths: 765
*Red indicates change in total deaths


15 Million Deaths Worldwide
Death Toll During Pandemic Far Exceeds Totals Reported by Countries

Nearly 15 million more people died during the first two years of the pandemic than would have been expected during normal times

Nearly 15 million more people died during the pandemic than would have in normal times, the World Health Organization said on Thursday, a staggering measure of Covid's true toll that laid bare how vastly country after country has undercounted victims.

Those estimates, calculated by a global panel of experts assembled by the W.H.O., represent what many scientists see as the most reliable gauge of the total impact of the pandemic. Faced with large gaps in global death data, the expert team set out to calculate excess mortality: the difference between the number of people who died in 2020 and 2021 and the number who would have been expected to die during that time if the pandemic had not happened. nytimes.com

COVID's Impact on Retail Behavior & Habits
How US consumers are feeling, shopping, and spending-and what it means for companies
Stick to new COVID-19-era habits, or go back to the old ways of doing things? For most US consumers, the answer seems to be "both." Two years into the pandemic, people across the country have discovered that they like shopping online, but they're also going back to brick-and-mortar stores. They're venturing out of their homes again, but they're continuing to spend money on home improvement. And-in what could be boon or bane for manufacturers and retailers-today's consumers are quite willing to abandon their once-preferred brands in favor of new ones that offer value or novelty.

The survey results, combined with third-party data on consumer spending, provide insights into how US consumer sentiment and behavior have been evolving since the COVID-19 pandemic began. And the evolution continues: this survey did not address the invasion of Ukraine in any form. We believe, therefore, that the results do not capture the full effect of the invasion on US consumer sentiment.

People began shopping online in droves at the start of the pandemic, when they didn't have much of a choice. But it turns out that many people enjoy the convenience that e-commerce offers. Even when brick-and-mortar stores reopened, spending in online channels continued to climb. Year-on-year growth in e-commerce was 27 percent in March 2022; the total uplift in e-commerce penetration, from the onset of COVID-19 until March 2022, was 33 percent.

Contrary to what some in the industry predicted, the rise in e-commerce hasn't made brick- and-mortar retail obsolete. In fact, in-store spending is recovering at a healthy clip-with 8 percent year-over-year growth in March 2022, compared with approximately 5 percent in early 2021. Providing a seamless experience in both online and offline channels is becoming table stakes for brands and retailers. In addition, companies would do well to differentiate the service and experience of in-person shopping, while giving consumers reasons to continue to visit their websites and apps. mckinsey.com

No Appetite to Return to the Office
Just 4% Of Employers Are Making Everyone Return To The Office Full-Time
A new survey of employers from the Conference Board finds that just 4% said they had required all employees to return to the workplace full-time. And less than half (45%) said they were requiring some workers to return to the office five days a week.

In other words: Hybrid work arrangements really do seem to be taking hold. The research found that 90% of the surveyed employers are allowing hybrid work schedules, whether that means the occasional office visit that workers decide on their own or a more prescribed schedule of one to four days in the workplace.

Erickson believes the percentage may not stay that low, particularly if the labor market cools, but for now there is too much pressure on companies to be flexible from workers who have the upper hand.

"Hybrid work is going to be the most lasting organizational legacy of Covid-19 but I think the pendulum will swing back," Erickson says. "Employers are going to decide that they lost too much in terms of collaboration and culture. I think it will take a recession when jobs are no longer plentiful." forbes.com

A new subvariant is spreading rapidly in the United States

FDA restricts J&J's Covid vaccine due to blood clot risk


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Review - Refresh - Re-Commit - Re-Engage
Refreshing Whistleblower Processes for the Remote Workplace: Best Practices
At the onset of COVID in 2020, the Wall Street Journal reported that over a three-month period, there were a deluge of tips, complaints and possible referrals to the U.S. Securities and Exchange Commission ("SEC"). More recently, the SEC has reported record whistleblower awards. And although the extent to which remote work has contributed to these statistics can be debated, these trends and the continued popularity of remote work create an opportunity for employers to reassess internal reporting processes and their compliance culture.

Employers should have effective and accessible reporting mechanisms, including anonymous reporting, so that remote employees can report concerns of every kind. Factors to consider include:

Adequate staffing and resources to handle complaints received in a prompt and adequate manner, including documentation of the complaint, response, and closure;

Ensuring follow up with complaining employees to ensure reporters understand their concerns have been reviewed and addressed;

Reviewing codes of conduct to ensure consideration of the remote work environment;

Top-down messaging about important compliance values;

Reviewing business practices to evaluate compliance gaps and opportunities for misconduct created by remote and hybrid work; and

Ensuring investigations can be conducted virtually as needed with appropriate privacy and confidentiality safeguards in place.

Creating a culture of trust may be a particular challenge for some companies as they re-engage with workers who have been virtual for two years since the outset of the pandemic. natlawreview.com

Retail's Non-Response to Roe v. Wade Controversy
Corporate America Doesn't Want to Talk Abortion, but It May Have To
Among most Fortune 500 companies, substantive statements were few and far between, whether in support of or opposition to the court's draft opinion on Roe vs. Wade. Now, with the expected demise of the country's landmark abortion law, corporate leaders are confronting the hottest of hot-button issues.

For some major companies that have been known to weigh in on political and social issues, this week has been unusually quiet. Walmart, Disney, Meta, PwC, Salesforce, JPMorgan Chase, ThirdLove, Patagonia, Kroger and Business Roundtable were among the companies and organizations that declined to comment or take a position, or did not respond to requests for comment about whether they plan to make public statements about their stance on abortion. Hobby Lobby, which in 2014 brought a suit to the Supreme Court challenging whether employer-provided health care had to include contraception, made no public statement and did not respond to a request for comment.

Other companies did wade in. United Talent Agency said it would reimburse travel expenses for employees affected by abortion bans. Airbnb said it would ensure its employees "have the resources they need to make choices about their reproductive rights." Levi Strauss & Company, which has said its benefits plan will reimburse employees who have to travel out of state for health care services such as abortions, said abortion was a business issue.

The stakes of making any statement - corporate, or personal as a company leader - are clearly high. nytimes.com

New First Aid Kit Standards Takes Effect Oct. 15
Safety org urges employers to update first aid kits, safety protocols
Employers should make changes to workplace first aid kits, the International Safety Equipment Association recommended April 18, announcing that its standard for such kits has been approved by the American National Standards Institute. The new standard takes effect Oct. 15.

The new standard adds the inclusion of a foil blanket, adds specificity for tourniquets and provides additional guidance on designated bleeding control kits, according to ISEA. The standard also includes an enhanced workplace hazard assessment, which ISEA described as "a more robust discussion" of potential risks, hazards and a selection of additional first aid supplies needed for a particular application or work environment.

While ISEA and ANSI are not government entities, their standards have been cited by both the U.S. Occupational Safety and Health Administration as well as state occupational safety and health plans when drafting requirements and guidance.

Larger employers, OSHA said, "should determine how many first-aid kits are needed, and if it is appropriate to augment the kits with additional first-aid equipment and supplies."  hrdive.com

This Could Be a Big Hit On LinkedIn
Scraping Public Data from LinkedIn Is Legal - 2nd Appeals Court Ruling
LinkedIn loses long term scraping member profiles legal battle since 2017

Specifically, the court ruled in hiQ Labs, Inc. v. LinkedIn Corp that global professional networking site LinkedIn could not block San Francisco-based data analytics firm hiQ Labs from accessing publicly visible LinkedIn member profiles in order to analyze and prepare employee attrition reports. shrm.org

Editor's Note: And hiQ then sells the aggregated data back to employers to help predict flight risks and skills footprints.

Once one puts it on the web it becomes publicly available. So, based on how you word your profile you may be viewed as a high flight risk. A view that could have opposing consequences. Good Luck.

As we've been watching this case since 2017 very closely. LinkedIn fought it vigorously and looks like there's no other recourse now. As hiQ is a data science company, informed by public data sources, applied to human capital.


'The Fight Has Just Begun' to Union Amazon
Union vows further organizing despite loss at Staten Island Amazon facility
In a vote of 618 to 380, Amazon workers at a Staten Island, New York, facility rejected forming a union, according to a tally Monday from the National Labor Relations Board. Any objections to the election are due May 9, the agency said by email.

The Amazon Labor Union didn't immediately respond to a request for comment, but on Twitter vowed to carry on. "The election has concluded without the union being recognized at LDJ5-sortation center on Staten Island," the group said following the vote count. "The organizing will continue at this facility and beyond. The fight has just begun."

Amazon spokesperson Kelly Nantel said in an emailed statement: "We're glad that our team at LDJ5 were able to have their voices heard. We look forward to continuing to work directly together as we strive to make every day better for our employees." retaildive.com

Register Now!
IAFCI Annual Spotlight on Fraud Conference
The International Association of Financial Crimes Investigators (IAFCI) Connecticut Chapter annual Spotlight on Fraud Conference is set for June 9-10, 2022 at Mohegan Sun Casino Uncasville, CT. This is a great opportunity to hear about some recent financial crime trends and how to address and prevent them.

Not only retail crime but also cryptocurrency, social media investigations and many more presentations. This is also a great opportunity to network with various branches of federal, state and local law enforcement and the financial investigators industry. Come and hear some awesome presentations.

Conference Agenda | Registration Information

Second Apple Store files for Union election in MD

How to Manage Your Anger at Work

U.S. added 428,000 jobs in April as the labor market remained vibrant

Reading recommendations on risk management: 3 books to add to your reading list

The case for circular fashion: Why retail needs an urgent reckoning


Quarterly Results

Shake Shack Q1 comp's up 35.6%, total sales up 31%

Floor & Decor Holdings Q1 comp's up 14.3%, net sales up 31.4%

Restaurant Brands Inter. Q1 comp's up 8.4%, net sales up 15% (Burger King & Tim Horton's)

Sally Beauty Q2 comp's up 0.2%, net sales down 1.6%

Office Depot Q1 retail division sales down 9%, business division up 9%, total sales basically flat (114 fewer stores, now @ 1,032 stores)
 



Senior LP & AP Jobs Market

Senior Director, Security Operations job posted for Expedia.com in Seattle, WA
This position will be a key leader in security and will drive operational security thought leadership throughout Expedia Group. This leader will bring a hunger for staying up-to-date on the latest frameworks and operating models for enterprise security operations, security monitoring, vulnerability management, or threat analysis. The Senior Director will embrace encouraging other leaders to build and run teams that achieve great results. indeed.com

Compliance Director - U.S. and Canadian Exchanges job posted for Crypto.com
Serve as the subject matter expert on cryptocurrency exchange compliance. Ensure that retail and institutional customer onboarding is fully compliant with state and federal Money Services Business regulations, including preparation for upcoming cryptocurrency legislation. Develop strategic partnerships with business, operations, and product colleagues. Make decisions and provide critical analyses on issues that have significant customer impact and company exposure. indeed.com
 




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Ransomware Attacks Spreading like 'Wildfire'
How Ransomware Complacency Could Cost Your Company
In light of escalating cybercrime, for example, businesses can ill-afford a position of misguided overconfidence or "good enough" stagnation. Ransomware attacks have spread like wildfire due to the surge of remote workers, increasing by 92.7% in 2021 compared to 2020. Complacency is not a safe zone, particularly when hackers are continually upping their game with more sophisticated and evasive tactics.

The High Cost Of Overconfidence In Ransomware Detection And Blocking Solutions

The ugly flipside of pre-breach complacency is post-breach confusion, chaos and disruption. The recovery from ransomware is not only costly in terms of the payments to hackers; businesses also need to account for the financial loss in terms of downtime, replacing computers, restoring data and brand erosion. Most companies can't afford to be down for weeks at a time. Between the first quarter of 2020 and the third quarter of 2021, the average duration of downtime after a ransomware attack increased from 15 to 22 days.

Cybersecurity Should Never Fail Because Of Misguided Trust

Corporate dissonance between faith in a "good enough" cybersecurity solution and the reality of cyber risk potentiates the possibility of a breach, particularly from ransomware. An attack can happen to any organization of any size. Some businesses become overwhelmed by the high odds of getting hit by ransomware. They become resigned to the probability and foolishly resolve to cross that bridge when and if they come to it.

Fight Complacency With Vigilant Preparedness

Companies should cultivate a culture that values security vigilance by training all staff in data security best practices and scheduling periodic attack simulations. Additionally, scheduled upgrades, patches and testing should be prioritized processes. Finally, while many companies invest in multiple security defense solutions, they should keep rapid system and data recovery solutions front of mind as a multi-layered security stack.
forbes.com

Crypto's Retail Future
NRF: Cryptocurrency and its role in retail

A guide to the cutting-edge customer payment option

It still isn't common for retailers to accept cryptocurrency; if you don't, you aren't behind the times. If you do accept crypto or are considering doing so, you might end up ahead of the curve. But there's nothing wrong with remaining in a wait-and-see mode.

"It's up to each retailer and what they think and believe. We believe in retail choice and whatever best fits the consumers' needs," Buck says.

AdvertisementNRF is spending a lot of time talking with federal agency officials about the future of cryptocurrency. A serious concern is what happens when credit card issuers ultimately become involved: Some credit cards are already giving consumers rewards back in the form of cryptocurrency.

Whether it's a good idea for a retailer to accept crypto is anybody's guess. It can be argued that it makes sense for retailers to - at some point - accept crypto, since that means ultimately giving customers another way to pay.

What does the future look like for retailers and cryptocurrency?

Buck says what will really be a game changer is if the Federal Reserve creates its own central bank digital currency, also known as a CBDC. Numerous countries like the Philippines and the Bahamas have been looking into doing just that.

"We feel the real future of cryptocurrency would be having a CBDC, where you could have the advantages of cryptocurrency without the risk," Buck says. "The CBDC could offer an important alternative to debit and credit cards."

Until then, he says he wouldn't encourage - or discourage - retailers from accepting crypto payments. But it could behoove many business owners to continue researching cryptocurrencies and learning about them - and possibly ease into the crypto space without investing too much time and energy into it. nrf.com

Do You Have a Breach Response Plan?
Security Stuff Happens: What Will the Public Hear When You Say You've Been Breached?

A company's response to a breach is more important than almost anything else. But what constitutes a "good" response following a security incident?

Breaches can happen to anyone. That's why a company's response to a breach is more important than almost anything else. In fact, a company's response is truly what sets it apart from other brands even after a relatively minor security incident.

So, what constitutes a "good" response following a security incident? At a high level, it's a deliberate, calculated, and well-articulated plan that communicates key details, developed by several key players who are all working toward a common goal.

Finding the Right Words

Incident response plans will look different from company to company, but they should address and provide a structured process for preparation, identification, containment, eradication, recovery, and lessons learned. A response plan is only valuable when it's created ahead of time, of course. So, if you're reading this and your organization doesn't have an incident response plan in place ... stop reading and create one now.

Along the same lines, a breach notification letter is necessary whenever sensitive customer information is involved. The breach notification letter needs to meet different regulatory requirements depending on the industry. Get clear about what you need to disclose and what you shouldn't disclose because it would give too much useful information to your adversaries far in advance.

The tone used to communicate a response is also critical. Executives should show they care for their employees and their customers and own up to their mistakes. Even if the breach was caused by a third party they picked, companies can't ignore, cover up, or deflect blame once they're under fire. darkreading.com

COVID-19 - Remote Work - Cryptocurrency - 65% Spike Will Continue
FBI: Bank Losses From BEC Attacks Top $43B From June 2016 to Dec. 2021
The Federal Bureau of Investigation and Department of Justice have issued a joint announcement underlining the damage BEC attacks have done to both small businesses and large corporations alike around the world. The agencies also warned that reported losses have spiked in recent months: Between July 2019 and December 2021, worldwide losses to BEC attacks increased by 65%, the agencies noted.

"This increase can be partly attributed to the restrictions placed on normal business practices during the COVID-19 pandemic, which caused more workplaces and individuals to conduct routine business virtually," according to the public service announcement.

Another notable BEC shift that law enforcement noted is an increase in the use of cryptocurrency in BEC cybercrime. Those losses alone totaled more than $40 million in losses by 2021, which the statement added is expected to continue to escalate.

The BEC scam has been reported in all 50 states and 177 countries, with over 140 countries receiving fraudulent transfers.  darkreading.com

FBI Public Service Announcement: Business Email Compromise: The $43 Billion Scam

7 threat detection challenges CISOs face and what they can do about it

Microsoft Releases Defender for SMBs


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The Rise of Online Shopping - And Counterfeits
As Commerce Continues to Shift Online, Dangers of Counterfeit Products Increases
In the case of e-commerce, the pandemic accelerated already forming trends, like the shift from brick-and-mortar shopping to online retail. But as with any sudden and unexpected change, there are often negative unintended consequences. When it comes to the exponential growth in online shopping, there has been a corresponding increase in the number of counterfeit products.

In 2022, the total value of counterfeit and pirated goods is expected to reach $3 trillion, which is nearly triple what it was in 2013, according to Organisation for Economic Co-operation and Development data.

The increased sales of fake products online have caused retailers to lose a significant part of their profits, and the National Association of Manufacturers estimates counterfeiting has resulted in $22.3 billion in lost income for American workers, 325,542 fewer jobs, $5.6 billion in lost federal tax revenues, and almost $4 billion in lost state and local tax revenue.

During worsening inflation and a struggling economic recovery, the decrease in profits resulting from the sale of counterfeit goods has led to far-reaching economic harms to the retail industry, including employee layoffs, brand damage resulting from the theft of intellectual property, and fewer incentives to innovate since the fruits of that labor may mainly serve the counterfeiters. As is often the case, smaller businesses are being hit the hardest because they do not have the excess capital needed to invest in brand protection measures.

But counterfeiting is not just a problem for businesses who lose out on the revenue that would otherwise be theirs, or the employees whose jobs might be put at risk due to this lost revenue. Components and parts that are created without following the same rules and regulations of an authentic product can create dire health and safety risks. This is especially true for certain industries, like pharmaceuticals and automobiles, where the proper regulations are designed to save lives.

Congress has a great opportunity to counter the rise in counterfeiting. It could pass the INFORM Consumers Act to deter counterfeiting, which would require online marketplaces to collect, verify and disclose certain information regarding high-volume, third-party sellers of consumer products to inform consumers. This policy would help put an end to the online sale of stolen, counterfeit, and unsafe consumer products by providing law enforcement with the vital tools and information they need to go after criminal counterfeiters. insidesources.com

The global value of counterfeit goods represents 3.3% of Global Trade

Several factors, including technological advancements, are behind the rise in the vice.

The global counterfeit goods market has grown exponentially in the last couple of decades. A BanklessTimes.com analysis drawing from OECD's data shows the value of this market is 3.3% of the global trade. This segment continues thriving because the transnational nature of counterfeiting and piracy makes tracking and combating the vice difficult.

The primary reason behind the prevalence of counterfeiting is that it's a highly profitable industry for its purveyors. Counterfeit goods generally sell at a lower price than legitimate products. But manufacturers of these products still make high profits because they don't incur the same costs as genuine manufacturers. banklesstimes.com

Amazon-owned PillPack settles DOJ insulin lawsuit for $6 million


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Burglary Crew Committed 180 Burglaries & Stole $4M+
New York Man Involved in Burglary Ring Sentenced to 54 Months in Federal Prison
DOUGLAS NOBLE, 28, of New York, was sentenced to 54 months of imprisonment, followed by three years of supervised release, for his participation in the theft of millions of dollars in vehicles, phones, ATMs and other merchandise from numerous locations in Connecticut, New York and elsewhere.

Noble was a member of a theft ring that, between June 2020 and January 2021, primarily burglarized car dealerships and mobile phone stores in Connecticut and New York. From dealerships they stole vehicle key fobs and vehicles, and from mobile phone stores they stole cell phones, electronics and other merchandise. Conspiracy members also stole ATMs from check cashing businesses and burglarized video game stores.

Noble and his co-conspirators often burglarized multiple locations in one night and, on numerous occasions, escaped from police by engaging the police in high-speed chases that had to be terminated for safety reasons. Some of Noble's co-conspirators also possessed firearms.

Members of the theft ring are suspected to have committed more than 180 burglaries and stolen more than $4 million in property.

On February 16, 2021, Noble and three co-conspirators were charged in a 13-count superseding indictment. A fourth co-conspirator was subsequently charged.

Noble was arrested on March 22, 2021. On February 7, 2022, he pleaded guilty to one count of possession of stolen property. justice.gov

Talk About Playing Both Sides - "An unrepentant and compulsive fraudster"
"Career Fraudster" Sentenced to Ten Years in Federal Prison
PROVIDENCE, R.I. - A Providence man described in court documents as a career with a propensity to engage in obstructive and violent behavior toward law enforcement, was sentenced today to ten years in federal prison for bilking food distributors out of more than $830,000 and for assaulting federal officers. Convicted thirty-four times in various courts.

As reflected in prior court filings and proceedings, Paul Diogenes, a/k/a Paul Dejullio, 50, orchestrated a sophisticated and elaborate scheme in which he used stolen banking information from various businesses and a fictitious catering company to fraudulently obtain $831,572 worth of lobster, sea bass, shrimp, scallops, filet, rib eye steak, and wild boar, most of which he resold to area businesses. In some instances, Diogenes sold the ill-gotten products to the same business whose stolen banking information he used to gain credit from food distributors. justice.gov

Boca Raton, FL: Man stealing vacuums at Walmart causes elderly employee to fall to floor
A man who stole a couple of vacuums last week from a South Florida Walmart is accused of causing an elderly employee to fall to the floor, leading to serious injuries. The incident occurred April 18 at the Walmart at 22100 State Road 7 in unincorporated Boca Raton. According to the Palm Beach County Sheriff's Office, the thief stole Tineco Pure One X vacuums and made "physical contact" with an elderly female Walmart greeter, causing her and another greeter to fall to the floor. Deputies said the elderly employee sustained fractures to two of her vertebrae, requiring her to undergo high-risk emergency surgery. local10.com

Fairfax County, VA: $20K in eyeglass frames stolen in MyEyeDr
Smash and grab robbery in Alexandria. Over $20,000 worth of MyEyeDr. eyeglass frames were stolen in a smash-and-grab robbery in the Alexandria section of Fairfax County last month, police say. Officers responded to My Eye Dr. on 6307 Richmond Highway on April 19 around 6:22 p.m., according to the Fairfax County Police Dept. Police say four men entered the business and damaged the glass display cases, stealing over $20,000 worth of eyeglass frames. wjla.com

Seattle, WA: Woman charged after using wire cutters to rob T-Mobile store
A woman caught on camera allegedly robbing a West Seattle T-Mobile store was charged with robbery and theft by King County prosecutors on Monday. According to court documents, Jessica Mae Beach is accused of using wire cutters to rob a T-Mobile store of secured merchandise, then presenting a gun when confronted by employees. At around 4:30 p.m. on April 25, Beach entered a T-Mobile store in the 1500 block of Southwest Roxbury Street. As Beach entered the store, an employee saw she had a pair of wire cutters in her hand.

According to court documents, when Beach entered the store, she attempted to cut the wires securing iPhones to their display case. As the employee watched Beach, she told Beach to leave the store. The employee told officers that Beach lifted up her shirt, revealing a black handgun tucked in her waistband. "You better move," Beach said. The employee backed away as Beach continued to attempt to cut off the iPhone. When she was unable to cut the wire, Beach left the store. Approximately 10 minutes later, Beach returned. A second employee watched Beach cut a Samsung S22 Ultra phone from a case, along with three to five smart watches. The second employee tried to approach Beach, but she said, "Do not touch me." The second employee backed away and started to film Beach on his cellphone.

After taking the smart watches, Beach left the store, got into a black Toyota Avalon with no rear license plate, and drove off. According to court documents, the King County Sheriff's Office was responding to an armed robbery at an AT&T store approximately 25 minutes before the T-Mobile incident. The Avalon was eventually stopped after it was involved in a collision at the corner of Southwest 160th Street and 16 Avenue Southwest, where the Avalon also backed into marked a King County patrol car. Beach was identified as the driver, and the Avalon was verified as stolen out of King County. Beach was arrested and booked into King County Jail on investigation of robbery and possession of a stolen vehicle.

According to the court documents, a search of the Avalon yielded the clothing she was wearing during the robbery, along with a black BB gun. Detectives also obtained surveillance video of the AT&T robbery, where Beach is seen wearing the same clothing as the T-Mobile robbery. At the time of her arrest, Beach, 34, had three pending theft cases. Beach has had more than 20 warrants for failing to attend hearings. The state requested bail be set at $100,000. kiro7.com

Memphis, TN: Man accused of using fake identity to buy $140K in cars
A Cordova man has been accused of buying more than $140,000 worth of cars under someone else's name. Police say Marqueze Blackwell went to a couple of dealerships and bought three cars using a fake ID. In July of 2021, Blackwell purchased a 2017 Infiniti QX60 for $29,977. The following month, he bought a 2021 Volkwagen Atlas for $51,275. In October, he purchased a 2022 Kia Stinger for $61,914. In all of these purchases, police say Blackwell used a fake Mississippi drivers license with his picture on it. wreg.com

Niagara Falls, NY: Thieves swipe $20,000 worth of books from Comic / Collectables store

Huntington, NY: Suffolk County Police seeking thieves who stole wire and tools from the Home Depot



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Shootings & Deaths

New York, NY: Man fatally stabbed at Dave & Buster's in Time Square, dispute over arcade prize
A man died after being stabbed in the chest on Saturday following a dispute at the Dave & Busters in New York City's Times Square. Allen Stanford, 39, of Harlem, was identified by the New York City Police Department (NYPD) as the victim. The incident took place around 10:44 p.m. when police officers responded to a "call of an assault in progress" inside 234 West 42 Street, where the Dave & Busters is located, NYPD said in a news release. Law enforcement officers arrived and discovered Stanford with a stab wound in his chest. He was transported to St. Luke's Roosevelt Hospital where he was pronounced dead, police said. Jesse Armstrong, 41, was arrested and charged with murder Sunday, the NYPD said. It is unclear if Armstrong has legal representation. The stabbing comes in the midst of a spike in crime, with the city recording a 42.7% increase in major crimes compared to the same period in 2021, according to statistics from the NYPD on April 24. cnn.com

Fort Lauderdale, FL: Police search for suspect who shot and killed man inside Fort Lauderdale market
Authorities are searching for the person who shot and killed a man inside a Fort Lauderdale business. The shooting took place on March 13 at approximately 6:51 p.m. That's when police say they responded to 800 Northwest 22nd Avenue and found a man who had been shot and killed. The victim has been identified as 34-year-old Fort Lauderdale resident Steven Black. According to investigators, the victim was inside the business, a convenience store called Tony's Market, when an unknown suspect walked in and shot him. local10.com

Lexington, MS: Surveillance video captures fatal shooting outside c-store
A man was killed in a shooting outside a Lexington convenience store, Holmes County officials confirmed. The shooting took place Tuesday outside Sunrise Market on MS 12, the Holmes County coroner said. Jerome Wallace, 33, was taken to the Holmes County Hospital, where he died, Coroner Dexter Howard said. Lexington police officials said the store owner released the video. Police did not release details about the investigation. wapt.com

Update; South Bend, IN: Man Pleads Guilty to Manslaughter in Indiana Mall Killing
A man has pleaded guilty to voluntary manslaughter in a deadly shooting that sent shoppers fleeing for safety inside a northern Indiana shopping mall. Dazhon Howard's guilty plea on Wednesday came after his March trial ended with a judge declaring a mistrial after jurors said they were deadlocked, the South Bend Tribune reported. Rather than potentially stand trial a second time, Howard, 23, agreed to plead guilty to voluntary manslaughter in exchange for St. Joseph County prosecutors dismissing a murder charge he faced. Under his plea agreement, Howard will agree to a minimum sentence of 10 years of executed jail time, though prosecutors can argue for additional time beyond that. His sentencing is set for June 7. Howard argued during his trial that he shot Delaney Crosby in self-defense in September 2020 after the two got into an altercation at Mishawaka's University Park Mall. The shooting sent shoppers fleeing for safety at the mall just east of South Bend. usnews.com

Cleveland, OH: Man dies in shooting at Euclid Gas Station
The Euclid Police Department is investigating the deadly shooting of a Cleveland man, which happened at a Sunoco gas station in the 900 block of East 222nd Street around 1 a.m. Thursday. msn.com

Los Angeles, CA: Man Fatally Shot at Downtown Gas Station Identified
Officers responded around 3 a.m. Thursday to Figueroa Street and Washington Boulevard on reports of a man down, Los Angeles Police Department Officer Melissa Podany said. William Castellanos, 30, was identified by the Los Angeles County Coroner's office. Police found him in the gas station's parking lot.  mynewsla.com

DeKalb County, GA: Store employee shot during attempted robbery at busy Dollar General store
DeKalb County police are on the scene of a shooting incident that left a Dollar General store employee in serious condition with a gunshot wound. Police said they were called out to the store on the 2500 block of Bouldercrest Road around 7:30 p.m. for a report of a person shot. When officers arrived, they found the store employee who was shot in the leg. The employee was transported to Grady Memorial Hospital in what police termed "serious" condition. Investigators believe this all started when several people went into the store and may have been attempting to shoplift. They said the employee tried to confront them, and one of the suspects pulled out a gun and fired. Dekalb police said all of the suspects ran away from the store and they have been searching the area trying to find them. wsbradio.com

Atlanta, GA: Police Officer shot by Security Guard while investigating Burglary
An Atlanta police officer was shot in northwest Atlanta Thursday morning. According to police, officers were called to a shoe store on Marietta Street just after 5:30 a.m. in reference to a possible burglary. While investigating the burglary, a single shot was fired outside of the business and hit the officer. Police say they believe the person who fired the shot was a security guard at the business. That security guard has been detained and is being questioned. Investigators have not commented on the circumstances surrounding why the shot was fired. Other officers on the scene began providing aid to the officer right after the shooting, including applying a tourniquet. WSB was on the scene when police escorted an ambulance to Grady Memorial Hospital. Atlanta police said the officer, who is a four-year veteran of the department, is stable. The officer's name has not been released and it's unclear where he was shot. This is the second officer-involved shooting in Atlanta in two days. On Wednesday, an Atlanta police officer shot and killed a man at Roaster's on Lenox Road after the man grabbed the off-duty officer's service weapon. wsbradio.com

Plano, TX: Man in custody after shootout with off-duty officer outside 7 Eleven
One man is in custody after an officer involved shooting in Plano on May 4. Police have not identified the suspect or the off-duty officer. The incident happened in a 7-Eleven parking lot near the intersection of 14th Street and Shiloh Road. Police spent hours on the scene combing through evidence. The shooting happened at a busy intersection in Plano. The area was blocked off throughout the night. While no one was hurt, many people are still shocked about what happened. Police said the off-duty officer, who was in street clothes, had just lead a yearly service training and had stopped to get a drink and while inside the store he saw a man and the store clerk get into an argument cbsnews.com

Update: Osceola County, FL: Teen shot by deputies outside Target recalls moment bullets started flying
Joseph Lowe, 19, remains hospitalized more than a week after he lost a finger when Osceola County deputies opened fire on the car he was in outside a Kissimmee Target store. "Not even half a second, they start shooting into the car," Lowe recalled from his hospital bed, where he continues to recover because his hands remain full of stitches. wftv.com

 



Robberies, Incidents & Thefts

New York, NY: Man steals MacBooks from Best Buy in knifepoint robbery

Paris, France: Armed Robbers Strike Chanel store in Paris and Flee on Motorbikes

 

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AT&T - Seattle, WA - Armed Robbery
Adult- Reading, CA - Robbery
Best Buy - New York, NY - Armed Robbery
C-Store - Seattle, WA - Burglary
C-Store - Millbrook, AL - Burglary
CVS - Glenmont, MD - Armed Robbery
Collectibles - Niagara Falls, NY - Burglary
Dollar General - DeKalb County, GA - Armed Robbery
Eyewear - Fairfax County, VA - Robbery
Gas Station - Cartersville, GA - Robbery
Gas Station - DeKalb County, GA - Armed Robbery
Jewelry - North Haven, CT - Burglary
Jewelry - Tucson, AZ - Robbery
Jewelry - Palmdale, CA - Robbery
Jewelry - Bloomfield, CO - Robbery
Jewelry - Natick, MA - Robbery
Jewelry - White Plains, NY - Robbery
Jewelry - Cerritos, CA - Robbery
Jewelry - Charlotte, NC - Robbery
Jewelry - Riverside, CA - Burglary
Liquor - Avalon, NJ - Robbery
Mall - Erie, PA - Robbery
Pharmacy - Harbor Beach, MI - Armed Robbery
Restaurant - Niagara Falls, NY - Armed Robbery
Restaurant - Merced, CA - Armed Robbery
T-Mobile - Seattle, WA - Armed Robbery
Walmart - Boca Raton, FL - Robbery
7-Eleven - Providence, RI - Armed Robbery

 

Daily Totals:
• 23 robberies
• 5 burglaries
• 0 shootings
• 0 killed


 

Weekly Totals:
• 75 robberies
• 21 burglaries
• 1 shooting
• 0 killed



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Tina Ayo, CFI, LPC named Loss Prevention Area Manager for Ulta Beauty


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Sometimes you have to lose in order to win long term. Picking your battles is an art that many never acquire, but those that do are usually two steps ahead of you. So while the loss may seem to set you back, regroup and focus two steps ahead because that's where the winner of the last battle is. And remember always lose with dignity and win with humility. 


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