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Connie Lanford recently named Business Development Manager
for MTI

Connie joined MTI as Business Development Manager in August of this year. Before joining MTI, she served as Sales Director at Lumen Technologies for nearly three years and Enterprise Sales Manager at CenturyLink for more than three years. She has 15+ years in Cybersecurity, SaaS, Network, Cloud & Storage. Congratulations, Connie!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







Making the Case for Cloud Security

What to keep in mind when deploying your cloud security and surveillance strategy

By Aaron Saks, product and technical manager at Hanwha Techwin America

The cloud continues to be a major topic of discussion across the security and surveillance industry. Cloud adoption rates are continuing to increase as many customers move past earlier concerns about cloud security and reliability and begin to realize the
significant benefits that come with the cloud: efficiency, scale, and cost savings.

The scope of a cloud deployment can vary from customer to customer, based on their market, requirements, the focus of their operations and budgets, among many other factors. For some,
fully cloud environments work best, for others, on-premise is the way to go. Still, for others, a hybrid approach makes sense.

Cloud vs. On-premise vs. Hybrid

Hybrid allows you to have full on-site video recording capability combined with a full cloud user interface with all the necessary features and functionality without tying up network bandwidth. If you don't need to send all your data to the cloud all the time, then hybrid gives you the best of both worlds. You can mix and match or go either way. Another of the biggest cloud benefits is flexibility and scalability.

Ask the Right Questions

It is important to ask about where the data is stored - on who's cloud, and where the cloud data centers are located. Who has access to the data and how is it securely stored and replicated. Companies today need fresh solutions fast and they simply need them to work. Increasingly, many are finding those types of solutions in the cloud.

Read more here


The U.S. Crime Surge
The Retail Impact

The Great Debate Over America's ORC Surge
The Robin Report: Grand Theft Retail? Maybe...Maybe Not
Make no mistake about it: The stealing spree is real and it's putting the hurt on retailers. But
some people believe the level of theft noise is just that: a distraction from poorly performing brands.

Who is telling the retail truth? Is it door #1, #2...or #3 (all of the above)?

Door #1: Crime Stories

Theft in stores is up. How much? Bad enough that the National Retail Federation declared Oct. 26 Fight Retail Crime Day and urged its members to come to Washington, D.C., to advocate for passage of the Combating Organized Retail Crime Act.

Door #2: Other Stories

Given all of the attention paid to retail theft - something that has been a fact of life in the industry since dry goods stores opened in lower Manhattan 200 years ago -
some people are suggesting that perhaps if retailers are not crying wolf, they are at least showing modest wolf-crying tendencies.

Buried in all the press about significant store closings in downtown San Francisco by Nordstrom, Gap and Whole Foods blamed on crime was the fact that these stores were
taking big hits from the lack of office workers in downtown.

The Intelligencer story in New York raised the point that "
reliable data on shoplifting is extremely difficult to come by" given the fact that many such crimes are never reported to the police so they can't be attributed to a specific occurrence.

Door #3: All of the Above

So, who's right? Neil Saunders, the well-known retail consultant from GlobalData, told Intelligencer, "I think there is
a theft problem that has to be recognized but I think there is a bit of a bandwagon effect." In a statement that, probably unintentionally called attention to retailer's lemming-like tendencies to copy one another, he said "Once one retailer discusses shrink, it becomes a buzzword and then investors start asking questions about it, so other executives on calls start addressing it.

Store theft is bad...really bad, and don't let anybody tell you otherwise. But it doesn't tell the whole story and like retailers who perpetually blame the weather, the calendar, and the stars for their underperforming business, it is only the latest rationalization therobinreport.com

Nationwide 'Crash-and-Grab' Epidemic
Crash-and-grabs on the rise as thieves use cars to break into stores

Crash-and-grab crimes emerge as new trend in theft across the U.S.

While Americans have witnessed an uptick in criminals wreaking havoc on retail establishments and
using cars to breach buildings or steal ATMs, crash-and-grab incidents are now emerging as the latest trend in theft taking place across the country.

Criminals are now using vehicles as weapons to steal merchandise from stores and this trend has spiked, particularly in locations like Chicago. Consequently,
law enforcement is issuing community alerts to address these crimes.

In just the last week, six crash-and-grab incidents have occurred in vintage and sneaker stores across Chicago - thieves use SUVs or cars to smash through store doors and swipe merchandise.

"Pretty quick thing, they were in here for about four or five minutes but they were able to make off with a few handfuls of stuff," said Jeff, co-owner of Urban Jungle.

Retail crimes have spiked nationwide -
Los Angeles, the San Francisco Bay Area and Houston are ranked the top three worst cities for theft, according to the National Retail Federation. Chicago is ranked eighth.

The new crash-and-grab trend has business owners and shoppers on edge. "All these robberies and stuff is scary;
I don't feel safe anymore," a Chicago resident said. newsnationnow.com

Retailers Take Action against Out-of-Control Cart Thefts
Stores frantically shopping for solutions to cart thefts

An answer? Invisible fence that locks their wheels

The city of Bremerton and surrounding jurisdictions have become
hubs for unregulated and unprosecuted shopping cart thefts, leaving customers and retailers more often than not playing the least fun game of scavenger hunt imaginable.

Unfortunately, the majority of what they are looking for is no longer on site, with
carts scattered across public roads, parks, trails and private property. Identification tags showing what store they belong to are often stripped off, and either occupied or not, it's not uncommon to find plenty of unpleasantries inside the baskets.

Cart theft was already an issue growing out of control in 2022,
linked to a similarly growing homelessness crisis, and both have ballooned over the past year. Why the proliferation? Officials said shoppers simply are not returning carts, there is a lack of security and state law makes it nearly impossible to prosecute offenders.

With no changes in sight,
businesses are left picking up the bill, and customers pay more at the register to make up the difference.

The crisis has led some companies to explore
investing in cart security systems. Paul Morgan, general manager for Bremerton's Grocery Outlet, has been OK'd to install an invisible fence and locking wheels on carts would be triggered when taken outside established boundaries.

Locking wheels have already seemed to have some effect at stores like Winco, its Silverdale property often seen with carts right at the edge of the parking lot. Morgan expects his store to not be the only one to make the move in future months, saying
he believes it could cease the majority of cart thefts. Until then, however, it's a frustrating game for everybody, especially those not in a position to purchase the anti-theft technology.  bainbridgereview.com

Gatekeeper Systems' Solution to Cart Theft
'Protect the Carts' with Gatekeeper Systems
Every year, 3 million shopping carts are replaced, with most leaving a retailer's parking lot never to return. Another 4 million will be stolen before their 3rd year of service. Are your shopping carts an ever-growing blight within your organization? Are the days of a cart for every customer a distant memory, lost in the chaos of rusty baskets and squeaky wheels? Do you worry about the mounting maintenance and replacement costs, not to mention what it looks like to your customers and community seeing such disrepair? Don't despair! For just dollars per day, you can change the life of a shopping cart. Give your organization the gift that keeps on giving.

Install Gatekeeper Systems, CartControl® system! Say goodbye to daily cart rescue missions and costly municipal fines - save time, money, and hassle with an investment that pays you back. Shopping carts should be making you money, not costing you money. Stores often experience a full, multi-level return on investment within a year of installing a CartControl®system.

Read Gatekeeper's full blog here

Is Self-Checkout Adding Fuel to the Theft Fire?
Why self-checkout has become controversial

The self-checkout has become a point of controversy for many shoppers. Some love it for the solitude, and others hate it for the frequent technical errors.

As Wal-Mart begins to remove some self-checkout lanes in response to growing incidents of theft, others, like Kroger, are doubling down on the technology, converting some of its locations to entirely self-checkout sites. The cost-saving approach has backfired a bit.

"The issue that's getting a lot of traction right now is
the issue of theft. And what stores found was that not only do many customers require assistance to complete their transactions, if they do not staff the self-checkout lanes, customers will exit with the goods," Andrews said. "So, in a sense, stores thought they were going to save money on labor costs by adding these. And instead, they're losing money through theft and shoplifting, and then they're having to put stuff back there. Just to help address that."

The situation with theft has gotten so bad at self-checkouts that
it's become a joke on social media. In an effort to crackdown on theft, some stores are even changing how they confront people at self-checkout.

some stores will wait until you have stolen a certain amount of merchandise so they can charge you with an elevated charge," Andrews said. But that doesn't change the fact that the technology itself needs some work.

"I actually think that the technology
has to be much more intuitive and error-free," Sylvain Charlebois said. Charlebois doesn't believe cashiers will completely disappear, but says that kind of service may come with a price. 10news.com

Another State Proposes ORC Legislation
Ohio State Representative Set to Introduce Bill Addressing ORC
Ohio State Representative Haraz N. Ghanbari (R-Perrysburg) recently announced his intent to introduce legislation
focused on combating rising losses from organized retail crime in the Buckeye State.

Fight Organized Retail Crime & Empower Law Enforcement (FORCE) Act will "protect the safety and well-being of Ohio retailers and consumers while simultaneously targeting Organized Retail Crime (ORC) theft rings."

Specifically, the bill, if enacted,
would update Ohio laws and policies to "empower local law enforcement and prosecutors to respond to these incidents accordingly."

Ghanbari's bill comes as organized retail crime has skyrocketed across the nation in recent years. Data from the National Retail Federation shows retailer losses amounted to $112.1 billion billion dollars last year, of which organized retail crime was a significant driver.

A total of
3.59 percent of all U.S. retail crime in 2021 took place in Ohio costing businesses in the state approximately $3,944,650,700, according to the U.S. Chamber of Commerce.

Gordon Gough, the President and CEO of the Ohio Council of Retail Merchants, applauded Ghanbari for his plan to introduce the FORCE Act, saying, "Far more than this financial impact, the
FORCE Act also addresses Ohioans' growing concern over violence and safety for customers and store associates. This legislation will give Ohio law enforcement officials and our judicial system more tools to apprehend and punish criminals while protecting consumers and retailers. We look forward to working with Ohio leaders to tackle this problem effectively."  theohiostar.com

UK's New "Zero Tolerance" Plan on Shoplifting & ORC
Police will pledge to attend every shop robbery

A new "zero-tolerance" plan will be agreed between ministers, police and retailers to crack down on shoplifting and the organized crime gangs fuelling the problem.

At a summit in Downing Street,
police chiefs will unveil plans for how they intend to tackle shoplifting, which has soared by a quarter of the last year to reach more than 1,000 per day.

Police have been accused of not taking the crime seriously enough as the number of cases solved has fallen over the same period, with
just one in eight shoplifters caught and charged.

For the first time,
shoplifting will have a dedicated national unit that will investigate the crime from an organised crime perspective. Six new intelligence analysts will be employed within Operation Opal, the National Police Chiefs' Council's (NPCC) unit for tackling serious organized acquisitive crime. thetimes.co.uk

UK police minister calls for more live facial recognition
In a letter to police chiefs published on Sunday, the country's Policing Minister Chris Philp said that the UK police should use live recognition more widely to quickly identify suspects and deter crime.

"AI technology is a powerful tool for good, with huge opportunities to advance policing and cut crime," says Philp.

The call came after police caught three at-large suspects using live facial recognition technology during last month's Arsenal vs. Tottenham football match in London, including one wanted for sexual offenses. biometricupdate.com

Fight Retail Crime Day By the Numbers
Retail Community and Policy Leaders Unite to Combat Organized Retail Crime
In honor of Fight Retail Crime Day on Oct. 26, NRF hosted a press conference on Capitol Hill with congressional sponsors of the Combating Organized Retail Crime Act of 2023 (S. 140/H.R. 895). Speakers included Sen. Chuck Grassley, R-Iowa, Sen. Catherine Cortez Masto, D-Nev., Rep. David Joyce, R-Ohio, Rep. Dina Titus, D-Nev., Rep. Susie Lee, D-Nev., Rep. Glenn Ivey, D-Md., and Rep. Ruben Gallego, D-Ariz.

NRF Fight Retail Crime Day by the numbers:

Attended by 70 retail asset protection executives representing more than 30 retail brands
73 retail companies signed a letter to members of Congress calling on them to support CORCA
65 meetings with congressional offices by retail delegations
20 media outlets covered the NRF-hosted press conference
Over 4,200 individual grassroots letters sent to members of Congress in support of CORCA

Combating Organized Retail Crime Act of 2023 Update
U.S. Senate: Senate Bill 140 - Combating ORC Act Adds 1 New C-Sponsor
Now reaching 10 Senate Co-Sponsors - 4 Democrats and 6 Republicans. Is your member of Congress supporting the bill? Check out the list here.

Exclusive: Crackdown on S.F. drug markets brings surging arrests, deportations
Five months after local and national law-enforcement officials launched crackdowns on San Francisco's open-air drug markets, one long-time dealer said he won't risk venturing into the Tenderloin much anymore and most of the other dealers he knows are avoiding the area as well.

Florida crime trending down while Calif. skyrockets explained by one key difference

Seattle survey seeks input on crime, police response times and community concerns


Despite Backlash, Self-Checkout is Here to Stay - For Now
The downsides of self-checkout, and why retailers aren't expected to pull them out anytime soon
Although opinions on self-checkout are mixed, many retailers are leaning into the technology. Some Kroger supermarkets are operating entirely via self-checkout. Kohl's earlier this year announced plans to add self-checkout kiosks to 250 stores. And fast-fashion brands like Zara are rolling out self-checkouts at select stores.

But other chains appear to be reconsidering their approach, with certain stores removing the technology or staffing up self-checkout lanes to prevent theft. The shift comes amid reports that raise questions about just how much value self-checkouts bring to retailers and shoppers.

The share of transactions through self-checkout lanes hit 30% in 2021, almost double that from 2018, according to data from the Food Industry Association.

But there are also concerns. Failures aren't uncommon with the devices, despite their high price tags. And while self-checkout is meant to help cut down labor costs, this has yet to pan out in the data.

"I think many companies believe they've saved their money with self-checkout, but it's going to vary by store. And the stores that have tried to go all the way, I think they've realized that it's not a good idea," Larson said. "The key is to give people an option."

Theft concerns around self-checkout

Self-checkout kiosks are also known to contribute to shrinkage. Retailers have been sounding alarms on shrink recently, with a number of companies putting the blame on a spike in organized retail crime. Self-checkout isn't often brought up as a concern, despite data that shows it can have an effect on shrinkage.

A 2018 report authored by Adrian Beck, emeritus professor at the University of Leicester's Department of Criminology and academic adviser to the ECR Retail Loss Group, found that stores with the average number of self-checkout machines could expect to see shrinkage losses 31% higher than the industry average, and those relying on an above-average number of unmanned kiosks could see shrink rates 60% higher.   usatoday.com

   RELATED: Walmart shoppers say they are fed up with store self-checkouts

Making the Case for Security Budget Boosts
5 strategies for advocating for a security budget increase
To ensure the
success of their budget increase requests, CSOs should consider the following multifaceted strategies, each designed to enhance their position and augment their ability to secure essential resources:

Optimization of security operations: The adoption of cutting-edge technology, vendor consolidation and the judicious use of automation can significantly enhance the efficiency and effectiveness of security operations. CSOs should strive to align all security efforts with organizational objectives while delivering tangible value.

Business acumen: Cultivate a profound understanding of an organization's operations, suppliers, technological infrastructure and evolving needs. This knowledge empowers CSOs to better protect the enterprise and effectively communicate the crucial role of security in achieving business objectives.

Financial acumen: Fluent communication in the language of business is essential. Acquiring financial and accounting expertise enables CSOs to clearly demonstrate the return on investment (ROI) of security initiatives, a critical component when seeking budget increases.

Long-term strategic planning: Develop a comprehensive 3- to 5-year security plan that encompasses budget projections and equipment enhancements. Collaborate closely with other departments and engage regularly with the C-suite to gain insights into their concerns and align security efforts accordingly.

Vendor engagement: Challenge security vendors to provide innovative solutions that bolster security without unnecessary expenditure. Seek opportunities for enhancements and operational efficiencies within security operations.

In a world where security threats are on an relentless rise, CSOs must adopt proactive measures to secure the necessary budget increases that are paramount to the protection of their organizations. By adhering to the multifaceted guidance provided in this document, CSOs can ensure that their budget requests are fortified with compelling business rationale, effectively navigating the ever-evolving security landscape. securitymagazine.com

National Institute of Justice Publishes
Five Things About Protecting Against Mass Attacks
Mass public attacks, whether personally or ideologically motivated, cause much concern and fear. Nonetheless, you can often take actions to prevent, defend against, and respond to mass attacks.
A recent NIJ-funded[1] research project analyzed over 600 mass attack plots, hundreds of articles and resources, and dozens of expert interviews to develop the Mass Attacks Defense Toolkit,[2] an online educational toolkit with strategies, guidance, and links to additional resources. Access the toolkit.

Here are five critical points resulting from this research project: Continue Reading

Impacting Customer Behavior Through Digital Signage - Is LP Engaged?
CMS trends: How AI in digital signage will redefine the customer experience

The modern customer experience (CX) is largely dependent on and influenced by digital experiences.

A study by Deloitte found that consumers are leveraging the benefits of in-store and online shopping to conduct research and find inspiration before making a purchase. In this study, shoppers revealed in-store displays motivated them 23% of the time compared to 32% with an online advertisement.

There's been a shift toward creating
more customized brand and communications experiences with emerging technologies to close the gap between digital and in-person shopping

With innovations in AI and ML, digital signage software can become an even more powerful, flexible, cost-effective, and scalable solution capable of reaching and engaging various audiences and delivering impactful digital experiences.

In any industry, digital signage enables organizations to quickly and effectively deploy engaging content to specific locations for specific purposes. AI and ML will continue enhancing digital experiences,
allowing businesses to adapt and curate personalized, engaging content relevant to the right audiences. digitalsignagetoday.com

The running list of major retail bankruptcies

OSHA Reveals Top 10 Safety Violations at NSC Safety Congress & Expo

Halloween Candy Prices Surge by 13% This Season

Senior LP & AP Jobs Market

Director of Security job posted for the St. Louis Cardinals in St. Louis, MO
The primary purpose of this position is to ensure the safety and security of all persons attending Stadium functions; be they guests, employees, players, concessionaires, media or other attendees as well as the Stadium physical plant and all its assets. This includes the management of day to day security operations, the planning and execution of emergency response and establishing and maintaining relationships with local, state and federal law enforcement agencies. indeed.com

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'Retail Crime Uncovered' Podcast Presented by Sekura

Stream Episode 4 Now:
''From rampant theft to Vibrant Communities,

and Everything In-between''

From the shop floor to the court room: Each episode will share insight, stories and solutions from guests including the police, LP/AP professionals, store employees, and security experts.


In Episode 4, Emmeline Taylor, Professor of Criminology, is talking with retail crime expert Lisa LaBruno, RILA's Senior Executive Vice President of Retail Operations about a new programme called Vibrant Communities. Lisa also discusses Buy Safe America and the Inform Act - so much to learn from a fountain of USA retail crime knowledge!

This podcast series is supported by Sekura Global. You'll get retail theft insights from leading crime and loss experts, shop staff and policing bodies, as well as hard-hitting interviews with ex-offenders and retail criminals.

Stream All Episodes Here







DHS Responds to Biden's AI Executive Order
Statement from DHS Secretary Mayorkas on President Biden's Executive Order on Artificial Intelligence
Secretary of Homeland Security Alejandro N. Mayorkas released the following statement regarding the Biden-Harris Administration Executive Order on Artificial Intelligence:

"I was proud to join President Biden at the White House today to mark the signing of his Executive Order on Artificial Intelligence (AI).
The President has asked the Department of Homeland Security (DHS) to play a critical role in ensuring that AI is used safely and securely. This is a top priority for our Department.

unprecedented speed of AI's development and adoption presents significant risks we must quickly mitigate, along with opportunities to advance and improve our work on behalf of the American people. The President's Executive Order defines a seminal path for the safe and secure use of AI. It directs DHS to manage AI in critical infrastructure and cyberspace, promote the adoption of AI safety standards globally, reduce the risk of AI's use to create weapons of mass destruction, combat AI-related intellectual property theft, and ensure our immigration system attracts talent to develop responsible AI in the United States. The AI Safety and Security Advisory Board, which I look forward to chairing, will bring together industry experts, leading academics, and government leaders to help guide the responsible development and safe deployment of AI.

DHS is already deploying AI responsibly to achieve our missions, and this Executive Order will build on that leadership. In April 2023, I established the Department's first AI Task Force to drive specific applications of AI and, since then, we have quickly developed guidance on the acquisition and use of AI technology and the responsible use of face recognition technologies. I have also appointed the Department's first Chief AI Officer to promote these efforts. As we continue this critical work, it will be centered on our commitment and responsibility to protect privacy, civil rights, and civil liberties."

For more information on the DHS's use of AI, please visit: www.dhs.gov/ai. In addition, DHS has published a fact sheet on how it is leading the responsible development of AI.

The AI Chess Match Heats Up
Fraudsters using generative AI to exploit gaps between customers' touchpoints

Organizations need to take a strategic and seamless approach to mitigating expanding fraud risks

Consumers interact with brands and organizations through many different touchpoints that include online transactions via a website or mobile app, in-branch or in-person at a brick-and-mortar location, call centers, mall kiosks, and much more. While these interactions offer strong customer service opportunities, they represent
potential gaps in fraud defense and identity protection.

AdvertisementAt a soberingly fast pace, fraudsters are using generative AI to exploit gaps between these touchpoints, and bad actors are looking to take advantage of "moments of value" across a brand's sales or consumer-engagement channels, product offerings, or vertical markets. And they may also go after a business' consumers directly.

Expanding Array of Tools Available for Fraudsters

Publicly available tools like ChatGPT, Bard, and other generative artificial intelligence (AI) solutions can be
used by fraudsters to build deceptive, misleading identity artifacts. In some cases, fraudsters use these tools to build scripts for sophisticated and well-articulated social‑engineering schemes that appear to come from legitimate brands that render goods or services to swindle unsuspecting people out of their money.

Fraud Challenges Will Only Get Worse

But the effort doesn't stop there. Beyond the speed of operations that generative AI empowers, along with the many
consumer touchpoints and threat vectors that fraudsters use to attack a business today, bad actors haven't yet fully begun to employ the more sophisticated attacks that generative AI may enable. These may include generating deep-fake voice, image, and video artifacts to pass facial or voice biometric checks. As businesses add layered controls for identity verification, authentication, and transactional risk, fraudsters will trend toward using these types of attacks, advancing an ongoing chess match: threat versus countermeasure.

Take Appropriate Defensive Steps: securityinfowatch.com

AI is Catching Up to Humans on Phishing Emails
Humans are still better than AI at crafting phishing emails, but for how long?
Humans are still better at crafting phishing emails compared to AI, but not by far and likely not for long, according to research conducted by IBM X-Force Red.

Creating phishing emails: Humans vs. AI

The researchers wanted to see
whether ChatGPT is as capable of writing a "good" phishing email as attackers are. The researchers experimented with various prompts and refined them to finally come up with a list of just five that were enough for ChatGPT to produce the phishing email.

prompting ChatGPT to chose the ideal sender to impersonate, they instructed it to draft the phishing email. Concurrently, X-Force Red social engineers crafted their own phishing email, after using OSINT techniques to gather information that would help them choose the sender to impersonate and decide on the lure (an internal company survey).

But - and this is important -
it took five minutes for ChatGPT to generate the email, while the researchers spent 16 hours on the task.

The final test

"After an intense round of A/B testing, the results were clear: humans emerged victorious but by the narrowest of margins," Carruthers said.
Humans can understanding emotions and are thus more successful at weaving narratives that tug at the heartstrings and sound more realistic, she explained.

"Humans may have narrowly won this match, but AI is constantly improving. As technology advances, we can only expect AI to become more sophisticated and potentially even outperform humans one day." helpnetsecurity.com

The Next CISO Charged Failure to Report
SEC charges SolarWinds, its CISO with fraud
The company allegedly misled investors regarding its cybersecurity practices and failed to disclose known risks, according to a complaint.

The Securities and Exchange Commission charged SolarWinds and its CISO Timothy Brown with fraud and internal control failures for allegedly misleading investors about its cybersecurity practices leading up to the Sunburst attack discovered in December 2020.

The SEC on Monday alleged the company
overstated its cybersecurity practices and failed to disclose known risks from October 2018 up to at least the Sunburst attack. cybersecuritydive.com

Boeing Breached by Ransomware, LockBit Gang Claims

How to choose the best cloud security posture management tools







In this special Travel edition of Tom's Tek Tips, Tom Meehan, CFI will cover essential cybersecurity and tech tips to get the most out of your tech while staying secure amidst traveling and the upcoming fall trade show season.

Tip #9 - Keep your data secure: When traveling, it's important to be mindful of your digital security. Avoid using public Wi-Fi networks for sensitive activities like online banking or accessing personal accounts. Instead, use a virtual private network (VPN) to encrypt your internet connection and protect your data.

Watch this space every Tuesday for more of
'Tom's Tek Tips - Travel Edition'




Solutions to the Dark Side of E-Commerce
Revealed: 2023's hottest e-Commerce loss-reduction innovations

REVEALED: the three hottest innovations in e-Commerce loss reduction

(Brussels, 30 October 2023) ECR Retail Loss are pleased to announce three of the hottest innovations in e-Commerce loss prevention.

From a long list of over 125 innovations, the top 30 ideas to prevent payment fraud, account takeovers, chargebacks, and returns abuse were selected by a panel of retail judges in September. Nine pitched their ideas to to 65 retailers and brand owners at the online showcase finale on October 25th.

Retailers were then asked to vote for the innovation they thought as the most innovative, the innovation they thought most likely to deliver impact and the innovation they were most excited about.

By recognising and celebrating innovations that can bring new thinking and solutions to the "dark" side of e-Commerce, ECR Retail Loss hopes to inspire and encourage retailers to explore new ideas and approaches, and to work collaboratively with the most forward-thinking companies in this space.

John Fonteijn, Chair of ECR Retail Loss, says: "Innovation is what drives success in the retail sector. So we're delighted to be able to recognise that these companies are finding new ways to reduce retail losses in e-Commerce and improve profitability in this ever-challenging sales channel."

Retailers, academics, researchers and loss-prevention specialists can sign up for free access to ECR Retail Loss events, webinars and reports here.

Online Retailer Expands
Forever 21 to expand global reach in new deal with Shein

Authentic Brands Group has signed a long-term agreement for its Forever 21 banner with Singapore-based Shein.

Under the terms of the deal,
the global online retailer of value-priced fashions will design, manufacture and distribute a line of Forever 21 apparel and accessories for men and women. The categories will include sportswear, activewear and swimwear and others.

Items from the collection, dubbed Forever 21 x Shein, will be available
for sale online exclusively on Shein sites in the U.S. and parts of Europe and Australia. The Shein platform has approximately 154 million users.

The partnership comes after Shein, in August,
acquired an approximate one-third interest in SPARC Group, a joint venture between Authentic and Simon Property Group. (SPARC is the core operating partner of Forever 21 in the U.S.) At the same time, SPARC became a minority shareholder in Shein. As part of the deal between the two companies, Shein has the opportunity to test customer-focused experiences in Forever 21 U.S. locations, including shop-in-shops. chainstoreage.com

American Multinational Social Media Technology Company Selects Intellicheck for Identity Verification in U.S.
Intellicheck, Inc., an industry-leading identity company delivering on-demand digital and physical identity validation, today announced that an American multinational company operating one of the largest social media platforms in the world has chosen Intellicheck for identity verification. Intellicheck CEO Bryan Lewis said this marks the second globally recognized social media platform that has implemented Intellicheck's best-in-the-class technology.

Intellicheck provides both digital and physical identity verification solutions to industries where speed and certainty is crucial. These include financial services, social media, automotive, insurance, law enforcement and identity access management. Our services are used by half of the top 12 banks and credit card issuers,
is in use at over 30,000 retail locations, two of the major social media companies, and over half of the state-level law enforcement agencies in the U.S. intellicheck.com

Walmart and Amazon Use AI in Battle for Third-Party Sellers

Video: Amazon driver stomps on box shortly after delivery to Santa Fe Springs home








Sunbelt Rental Burglary in Indiana leads to high-speed police chase ending in Chicago
Around 2 a.m., Hobart police were pursuing a U-Haul van that fled from the scene of a reported burglary at Sunbelt Rentals, located at 1851 Northwind Parkway. The van eventually exited the Dan Ryan Expressway at 71st Street and came to a stop near 71st and South Perry Street in Chicago, police said. The driver and passenger fled on foot. The passenger jumped a fence near 70th and Wentworth, but was later taken into custody. The driver, for now, got away. The passenger hails from Florida and is 31 years old. He's currently booked into an Illinois jail. Police recovered a book bag from the passenger which
had almost $10,000 inside of it. They also seized loose cash from the passenger's shirt, police said. Inside the U-Haul van, police recovered about $75,000 in stolen tools and equipment. The vehicle was taken to the Hobart Police Department.  fox32chicago.com

Collier County, FL: Shoplifting Operation spanning three days lands nearly 20 arrests in Collier County
A shoplifting operation spanning three days led to 18 arrests in Collier County. According to the Collier County Sheriff's Office, six convicted felons were among the 18 arrested. One of the suspected shoplifters is accused of stealing thousands of dollars worth of items from the same store. "As is the case across the nation, shoplifting is an issue for businesses in Collier County, and we are committed to continuing to address this problem in partnership with our community," Sheriff Rambosk said. Deputies continue working closely with store loss prevention professionals, helping to identify shoplifting suspects. Several notable arrests, among the dozen and a half total arrests, were made. They include 52-year-old convicted felon David Dominguez. Dominguez is accused of bringing a child to Walmart. to steal an iPhone case. Domingez faces charges including petty theft and contributing to the delinquency of a minor. Dominguez was on an 18-month probation for multiple prior retail thefts when he was arrested. Also arrested during the shoplifting investigation was 36-year-old convicted felon Jonathan Deak, accused of stealing several thousand dollars' worth of batteries from Home Depot in Naples on Wednesday. A short two days later, Deak went back to the same Home Depot, attempting to steal more than $1,000 worth of tools before deputies took him into custody. Deak used bolt cutters as a means to break locks of high-value items at Home Depot on both days. 

Macon, GA: Group of Ga. women shoplift costumes from two Halloween stores
Four women and a teenage girl were arrested for shoplifting Halloween costumes from two Macon stores. On Friday, October 27, just after 10:30 a.m., deputies responded to Spirit Halloween on Tom Hill Sr. Boulevard in Macon for a reported shoplifting incident. Store employees said several women entered the store, took several costumes, and left the store without paying for them. They were seen leaving in a silver Honda Odyssey. Deputies say the same group did the same crime at the Spirit Halloween store on Eisenhower Parkway about an hour later. Deputies located the uninsured Honda just before noon on Ell Street. They were all taken to the Bibb County Law Enforcement Center where they all face charges of felony theft by shoplifting. Worthy was currently wanted in Henry County. 

Tupelo, MS: Police are searching for shoplifters
The Tupelo Police Department needs your help in identifying the person or persons involved in a felony shoplifting incident. The incident occurred around North Gloster Street and Barnes Crossing Road (possibly Walgreens or Academy Sports) on October 23rd, 2023. The suspect vehicle was a red Hyundai Elantra with a Mississippi tag. 

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Shootings & Deaths

Gadsen, AL: Suspect arrested after man found dead in grocery store parking lot
A man has been arrested following a homicide investigation over the weekend, the Gadsden Police Department announced. At around 9:29 p.m. on Friday, GPD officers were dispatched to the Fresh Value grocery store at 2519 West Meighan Boulevard on reports of a man who was shot. They arrived and found Briantez Vinson, 24, of Gadsden, lying in the parking lot with a fatal gunshot wound. Within 36 hours, detectives identified the suspect as D'amon Johnson, 21, of Gadsden. He has been charged with murder and is being held at the Etowah County Jail on no bond.  cbs42.com

Wilmington, DE: Update: Jurors picked for trial of suspected serial killer who struck in Delaware and Pennsylvania
The trial of a suspected serial killer who calls himself "the Beast" and is accused in the deaths of several people in Delaware and Pennsylvania during a violent crime spree in 2021 began Monday with jury selection. A jury panel of 12 was selected for the trial of Keith Gibson, 41, who is being tried for the killings of an Elsmere cellphone store manager and a Wilmington man in separate robberies. The fatal shootings are among a host of charges against Gibson outlined in a 41-count indictment, including assault and attempted murder in two other shootings in Wilmington. The Philadelphia district attorney has approved murder charges against Gibson for the killings of his mother and a Philadelphia doughnut shop manager, as well as the deaths of two men found shot in the head inside a store in Philadelphia's Germantown neighborhood in January 2021 6abc.com

Chicago shooting: 16-year-old boy shot, critically injured at Grand Crossing gas station
A teen boy was critically injured in a shooting at a South Side gas station on Monday afternoon, Chicago police said. Police said the shooting happened in the Grand Crossing neighborhood's 7600 block of S. South Chicago Avenue just before 5 p.m. Chopper 7 was over the scene near East 76th Street. Police said an unknown offender approached the 14-year-old victim, took out a gun and shot him in the thigh. The victim was transported to Comer Children's Hospital in good condition. There is no one in custody and area detectives are investigating.  abc7chicago.com

Robberies, Incidents & Thefts

Bakersfield, CA: BPD arrests man accused of pointing firearm at Macy's Security Officer
Police officers arrested a man for allegedly pointing a gun at a security guard at the Valley Plaza Mall, according to the Bakersfield Police Department. According to BPD, officers arrested 19-year-old Andrew Garcia of Bakersfield for assault with a firearm on Friday, Oct. 27. BPD said officers responded to a report of a robbery at a Macy's store at the Valley Plaza Mall on Thursday, Oct. 26 at approximately 6:13 p.m. Upon arrival, officers determined a subject was inside Macy's gathering merchandise and appeared to notice store security watching him. BPD said the subject then set the merchandise down and left the store without committing a theft or robbery, however, security followed the subject outside and observed him get into a vehicle. As the subject drove away, he allegedly pointed a firearm at the security officer. Garcia was later identified by detectives assigned to the Organized Retail Theft unit as the man who pointed the firearm, according to BPD. He was arrested in the 3300 block of Center Street for assault with a firearm. The firearm used in the offense was located and seized, officers said.  kget.com

Channahon, IL: Investigation After Armed Robbery at Love's Truck Stop
An investigation is underway after an armed robbery at a Channahon truck stop. It was at 2:37 a.m., that Channahon Police Officers responded to the Love's Travel Stop located at 23801 W Bluff Rd. for a report of a robbery. Officers learned man, wearing a black ski mask and gloves, dressed in camouflage clothing, entered the store and demanded money from the clerk working at the counter. A weapon was implied, but not displayed. The Love's employee working the at the time complied with the suspect's instructions, providing the suspect with the money from the register. The suspect fled the area in a dark colored SUV prior to officers arriving. No one was injured during the robbery.  wjol.com

Sacramento, CA: Dollar Thrift owners attacked by two armed homeless people
A Sacramento couple is recovering after investigators said they were attacked by two homeless people outside their store. The Sacramento County Sheriff's Office said the man and woman who attacked them are in custody and will face charges of assault with a deadly weapon. Melissa and Thomas Jones, the owners of Dollar Thrift on Auburn Boulevard in Sacramento, said it's become a constant battle to keep their business open because of the homeless problem in the area.  abc10.com

Shoplifter Flashes Knife at Dollar General Employee, Flees Store

Chicago, IL: 2 arrested in robbery of U.S. postal worker in Chicago's south suburbs

Former employee accused of stealing over $5000 in cash from Dollar General

Shoplifter caught stealing knocked out by a coke bottle thrown by an Employee



C-Store - New Castle, PA - Armed Robbery
C-Store - Chicago, IL - Armed Robbery
Dollar - Bronx, NY - Armed Robbery
Dollar - Sacramento, CA - Armed Robbery
Electronics - Suffolk County, NY - Robbery
Gas Station - Channahon, IL - Armed Robbery
Jewelry - Pembroke Pines, FL - Robbery
Jewelry - Griffin, GA - Robbery
Jewelry - Fayetteville, AR - Robbery
Jewelry - Torrance, CA - Robbery
Jewelry - Oklahoma City, OK - Robbery
Jewelry - Kennewick, WA - Robbery
Jewelry - Goshen, IN - Robbery
Jewelry - Appleton, WI - Burglary
Jewelry - El Cajon, Ca - Burglary
Macy's - Bakersfield, CA - Armed Robbery
Restaurant - Rochester, NY - Armed Robbery
Restaurant - Rochester, NY - Armed Robbery
Spirit - Macon, GA - Robbery
Sunset Rental - Hobart, IN - Burglary                                     


Daily Totals:
• 17 robberies
• 3 burglaries
• 0 shootings
• 0 killed

Click to enlarge map



None to report.

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Loss Prevention Manager (House of Sport)
Boston, MA - posted October 10
As a Loss Prevention Manager, you will support the Store Leadership team in achieving company objectives by managing all Loss Prevention programs and policies within the store. This key role will have the tremendous responsibility of keeping our associates, customers and our store safe...

District Asset Protection Partner
Tucson and Chandler/Phoenix, AZ Area - posted September 27
The Asset Protection (AP) Partner is a strong communicator, advisor, investigator, and compliance partner. This role is responsible for asset protection program execution at all levels and implementing methods to prevent, and control losses, in support of protecting company assets. This role collaborates with store teams, Human Resources, Supply Chain, and District Management...

District Asset Protection Partner
West Sacramento, CA - posted September 26
The District Asset Protection (AP) Partner is a strong communicator, advisor, investigator, and compliance partner to our Stores. This role is responsible for driving shrink improvement and leadership of asset protection program execution at the District level. The District AP Partner is responsible for assessing store-based shrink initiatives, promoting shrink awareness, and implementing methods to prevent, and control losses...

Asset Protection Specialist
Newburgh, NY - posted September 25
The Asset Protection Specialist role at Ocean State Job Lot is responsible for protecting company assets and monitoring store activities to reduce property or financial losses. This role partners closely with store leadership and the Human Resources team, when applicable, to investigate known or suspected internal theft, external theft, and vendor fraud...

Security Director
Chicago, IL - posted September 7
Reporting to the VP of Corporate Security, the Director of Corporate Security is a professional security practitioner that acts as an advisor/consultant to the assigned Property Management Group. Responsibilities include monitoring security vendors' performance, evaluating for contract compliance, and serving as a program quality control manager...

District Asset Protection Manager
Washington, DC - posted August 31
The MidAtlantic Division has an opening for a District Asset Protection Manager in Northern Virginia. This person will support Fairfax, Arlington, and Loudoun counties. This is a salary role with up to 70% travel within the assigned district. District Asset Protection Manager will provide positive/proactive leadership, and instruction in the area of Security/Asset Protection...

Corporate & Supply Chain Asset Protection Leader
Quincy, MA - posted August 3
The primary purpose of this position is to manage the Corporate Asset Protection function for all US Support Offices and Supply Chain. Direct team in the design, implementation and management of physical security processes and equipment to ensure facilities are considered a safe and secure environment for all associates and external parties...

Occupational Health & Safety Manager
Mount Horeb, WI - posted July 27
This role is responsible for examining the workplace for environmental or physical factors that could affect employee or guest health, safety, comfort, and performance. This role is also responsible for reducing the frequency and severity of accidents. To be successful in the role, you will need to work closely with management, employees, and relevant regulatory bodies...

Region Asset Protection Manager
Jacksonville, FL - posted October 24
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...


Regional AP Mgr - South FL Market - Bilingual required
Miami, FL - posted August 8
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

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