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David Brightly named Vice President & Chief
Safety Officer for Everon
Before
being named Vice President & Chief Safety Office for
Everon, David spent
more than six years as Senior Director - Environmental, Health, Safety,
Compliance & Business Continuity for ADT. Prior to that, he served as Vice
President - EHS / Risk Management / Loss Prevention for three years with
FleetPride. Earlier in his career, he spent two years as Director of Loss
Prevention & Risk Management for Gordmans, seven years as Associate Vice
President, Operations / EHS / Risk Management / Loss Prevention for Orchard
Supply Hardware, and 15 years as Region Manager AP for Sears. Congratulations,
David!
Read more about ADT Commercial establishing a
standalone organization and rebranding the company to
Everon™ in the Vendor Spotlight
column below and the D&D Daily's 'Breaking
News Alert' published yesterday.
Ajla Gabela LPC promoted to Director of Asset
Protection for Raley's
In
Ajla's role as Director of Asset Protection, she will oversee all aspects of
Raley's Asset Protection Programs in California and Nevada. This will include
Field and Support Center investigations, Pharmacy Diversion monitoring, District
Asset Protection support teams, along with Shrink Analytics and Distribution
Center security. Prior to being promoted, Ajla held various roles in retail
leadership for Raley's. Ajla is a graduate of California State University,
Sacramento and holds the LPC Certification from The Loss Prevention Foundation
When announcing Ajla's promotion, VP of Enterprise Risk for the Raley's
Companies Matt Hilbrink wrote, "I've had the opportunity to work with Ajla since
shortly after joining this organization, and have experience first-hand what
happens when someone pursues opportunities with determination and purpose. Ajla
never shy's away from a challenge. Her passion exemplifies the positive outcomes
resulting from continuous learning and a growth mindset. Please join me in
congratulating Ajla on her promotion to Director of Asset Protection for Raley's
Operating Company." |
See All the Executives 'Moving Up' Here |
Submit Your New Corporate Hires/Promotions or New Position
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Part 1 of Indyme's Q&A
with the D&D Daily
Indyme: More
than "that call button company!"
The
D&D Daily's Gus Downing's Q&A with Hedgie Bartol, Vice President of Business
Development for Indyme Solutions
Gus:
Hedgie, you have been serving the Asset Protection space for a long time, so I
have to say, I think we were all a little surprised when you announced that you
were joining Indyme Solutions. I mean, aren't they just the call button company?
Hedgie:
You know what, Gus? I think you just called me old! In all seriousness, you are
correct that Indyme has made their mark in retail with their innovative Customer
Engagement buttons. However, Indyme does so much more than that! Indyme is a
technology company that specializes in In Store Communications. We fully
understand all the complexities that come with communicating within a store
environment and what it takes to successfully implement a solution where an
associate (or associates) receives a notification for some sort of action. How
to send the message so that it is actionable. What to do if no one responds in
the correct amount of time, etc. As well as, provide those metrics and data back
to the retailer to be able to understand
compliance
and what is happening in their stores with customer and potential bad actor
engagement. Essentially, we give your store a voice.
Stay tuned for Part 2 of Hedgie's Q&A coming tomorrow!
The U.S. Crime Surge
The Retail Impact
Target Teaming Up with DHS to Fight Theft
Target announces major policy change with Homeland Security to combat theft as
shoplifting scourge shutters stores
Target have announced it will team up with
Homeland Security to tackle soaring theft after it was forced to shut several
stores.
On Tuesday, the beloved chain issued a statement to customers listing the ways
it will strive to combat criminality in its stores.
"At
Target,
we take the decision to close stores very seriously, and only do so after taking
meaningful steps
to invest in the guest experience and improve business performance," the
statement began. "With that said, we have made the difficult
decision to close nine Target stores across four states,
effective Oct. 21.
"In this case,
we cannot continue operating these stores because theft and organized retail
crime
are threatening the safety of our team and guests, and contributing to
unsustainable business performance."
The company then lists its store policy changes, namely
its decision to team up with the U.S. Department of Homeland Security's Homeland
Security Investigations.
It comes after Target made the shocking announcement that it will pull the plug
on nine stores in major cities due to the spiralling crime.
Closures in New York City, Seattle, and Portland,
are coming after Target CEO Brian Cornell warned that historically high crime
rates could force other execs to make tough decisions.
"We cannot continue operating these stores because theft and organized retail
crime are
threatening the safety of our team and guests, and contributing to unsustainable
business performance,"
Target said in a news release.
the-sun
![](http://d-ddaily.com/images/10-2-23thesun2.PNG)
Big Cities Suffering as Crime Closures Continue
to Pile Up
Target's closings because of crime protect its profit, but at expense of
communities and customers
Retailers cutting their losses in big cities already facing post-pandemic
challenges is yet another hurdle for major downtowns hoping to re-establish
their vitality.
Closing stores is an extreme measure to combat crime and safety concerns, and
while Target's move was one of the strongest recent examples of that, it isn't
alone.
In San Francisco, several stores have closed, including Nordstrom and a new
Whole Foods.
Retailers cutting their losses in big cities already facing post-pandemic
challenges
is yet another hurdle for major downtowns hoping to re-establish their vitality.
"At the end of the day, I think those were struggling locations, and I think
the theft and security was a real issue, but it was really a combination of
factors," said Tom
Gillpatrick, a business professor at Portland State University and founder of
the school's Center for Retail Leadership. "It's a changing of the urban
environment."
Before Target's closures,
Nordstrom shuttered both its stores in downtown San Francisco
this summer because of what it called the city's changing dynamics.
Whole Foods also closed its downtown store
this year because of worker safety, while San Francisco-based
Old Navy shuttered its flagship store on Market Street as well.
Walmart closed its two Portland stores and four of its eight Chicago stores
earlier this year,
explaining the Chicago ones had not been profitable since the company opened the
first one nearly 17 years ago. Outdoor retailer
REI also said it will close its Portland store after numerous break-ins.
startribune.com
California's Workplace Violence Prevention Bill
Becomes Law
'Establishing new workplace violence prevention standards in California'
Governor Newsom Signs Into Law Comprehensive Workplace Violence Prevention
Legislation
The law requires employers to develop workplace
violence prevention plans as part of their injury and illness prevention
programs.
On September 30, 2023, Governor Gavin Newsom signed into law
Senate Bill (SB) No. 553, which requires virtually every California employer
to take certain steps to prevent or respond to workplace violence.
The new law adds Section 6401.9 to the Labor Code and goes into effect on July
1, 2024.
• On September 30, 2023, Governor Newsom
signed into law SB 553, establishing new workplace violence prevention
standards in California.
• The law requires employers to develop workplace violence prevention plans
as part of their injury and illness
prevention programs.
The law requires employers to implement a comprehensive workplace violence
prevention plan with very specific components and procedures. The law also
requires employers to:
•
record violent workplace incidents
or threats in a violent incident log;
• provide effective training
to all employees; and
• maintain records
related to the workplace violence prevention plan.
ogletree.com
Oakland's Doom Loop: Crime Rising, Stores Closing
& Public Losing Trust
Oakland Fails to Combat Retail Theft: Consequences & Solutions
The Devastating Impact of Oakland's Failure to Apply for Government Grants to
Combat ORC
Oakland has failed to apply for these crucial grants,
devastatingly impacting the city's ability to tackle organized retail theft
effectively.
The consequences of Oakland's failure to apply for government grants to combat
ORC
Target's decision to close stores in Oakland, San Francisco, and Pittsburg
due to high levels of organized retail theft highlights
the consequences of Oakland's failure to apply for government grants to combat
this issue. This
decision was made due to the
threat posed by organized retail theft,
which has caused significant property loss and made for an unsustainable
business performance. The closure of these stores not only affects Target's
business operations but also has a significant impact on the local communities
and economies.
Understanding the consequences of Oakland's negligence in applying for
government grants
Without financial support,
Oakland can't implement effective strategies, resulting in a rise in crime rates.
This
lack of funding erodes trust and confidence in Oakland's
ability to safeguard businesses and communities.
Neglecting the opportunity to secure funds for innovative technologies and
programs worsens the situation. The consequences are extensive, impacting the
economy and residents' sense of security.
Conclusion
These
grants provide resources for increased law enforcement, improved security
measures, and community outreach programs.
It's imperative that Oakland rectifies this failure to prevent further economic
decline and encourage potential investment in the city.
original.newsbreak.com
Sheriff Blasts Zero-Bail Policy That Took Effect
Oct. 1
LA County Sheriff Robert Luna talks zero-bail policy, retail thefts and more
When
it comes to fighting organized retail thefts, the Los Angeles County Sheriff's
Department
received a boost thanks to more than $15 million in funds from the state.
Sheriff Luna plans to use the added money to enhance response capabilities and
investigative responsibilities. Luna
called the crimes "unacceptable" and said he's committed to working with the
business community. His
department would also like to prosecute not only those who steal from retail
stores, but also people who drive the suspects to the scene of the crimes and
people who knowingly buy stolen goods.
Meanwhile,
a controversial new zero-cash bail will take effect Oct 1.
During Eyewitness Newsmakers, Sheriff Luna discussed the options available to
deputies when it comes to criminals and addressed potential actions for suspects
who are repeatedly arrested.
"It's frustrating, but
what we're trying to do is give this new process a chance.
I'm very concerned about it,"
he said. Sheriff Luna did not discuss deputy gangs in depth, but called them
"unacceptable." He's
pushing for more training, and formed an office to work on policies moving
forward.
The sheriff said
he's not a big advocate for the death penalty, but believes suspects who ambush
law enforcement should be prosecuted
to the fullest extent of the law, which includes the death penalty.
abc7.com
Using California's New ORC Funding to Fight Theft
New tech & more: Modesto police plan to strike back on retail theft with $6M
grant
The new funds will enhance the operations by
allowing the department to fund overtime for officers to focus on theft cases
and much more.
Modesto Police Department was awarded
$6,003,419 by the California
Board of State and Community Corrections.
Captain Adams says they are already working with businesses to tackle the issue.
However, the new funds will enhance the operations by
allowing the department to
fund overtime for officers
to focus on theft cases. They also plan to
hire a third civilian
investigator and
buy new technologies
and even
more license plate readers
to get ahead of the problem.
Modesto police hopes all these efforts will reduce crime, support and attract
businesses and increase the quality of life.
abc10.com
Body-Worn Cameras to Fight Store Theft
UK: Aldi offers staff body-worn cameras amid shoplifting surge
Aldi has become the latest supermarket to
offer staff body-worn cameras in a bid to deter shoplifters.
Chief executive Giles Hurley said the move was being trialled in a handful of
the supermarket's stores as crime rates across its portfolio surged.
"With body cams, we currently have
a trial which is underway in part of our business,
exploring what benefits we can derive from that for our colleagues.
Hurley said
the cameras were among "a range of security measures in place",
which also include checking customers' shopping bags at the checkouts, to
respond to the rise in crime.
Tesco revealed at the start of the month that
shop workers had been offered body cameras following an increase in violent
attacks.
Fellow grocer
Morrisons has also launched a body-worn camera trial in 25 of its locations,
with the possibility of rolling it out further, in response to the recent wave
of crime.
retailgazette.co.uk
London: UK: New national police intelligence unit to crackdown on shoplifters
Squad will finally treat crime on par with robbery, burglary and fraud as
organised gangs plunder Britain's high streets, garden centres and even charity
shops Shoplifting will be treated as a 'high-harm' cross-border crime on par
with robbery, burglary and fraud by a new specialist national police team. The
squad of intelligence analysts will be tasked with identifying the organised
criminal gangs blamed for fuelling a 37 per cent increase in shoplifting in a
year - with high street stores, garden centres and even charity shops targeted.
High street giants including
John Lewis, Co-op, Tesco, Sainsbury's, Waitrose and Next are each pumping
£60,000 into the operation, dubbed Project Pegasus.
The unit will see police and
retailers across the UK pool their intelligence to target repeat offenders. It
is part of a wider crackdown on shoplifting to be announced by ministers and
police chiefs over the next fortnight. Katy Bourne, the police and crime
commissioner for Sussex and the national lead for business and retail crime,
said gangs had been evading justice due to the lack of a coordinated national
approach.
dailymail.co.uk
More businesses reporting organized retail theft to police in Charlotte
The Los Angeles wave of retail theft spreads to The Grove
Opinion: The fall of Lululemon - how stores surrendered to looters
Walmart Hit with $20 Million Lawsuit from Store Shooting Survivor
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The Hayes Report on Loss Prevention
Quarterly - Fall 2023 - Vol. 38 No.
43
Topics: Cargo Theft-Holiday Alert - Holiday Challenges - Apprehensions & Dollar
Recoveries Soar in 2022 - Testing For Success - Believe It or Not - The Bulletin
Board
Mark
Doyle Talks --- 2023 Holiday Season is Fast Approaching
Are you ready for the upcoming holiday season and the influx of both customers
and thieves? I say, bring on the customers and all the sales increases, but
let's do our best to limit the thieves and shoplifters. I think the use of
quality greeters and great customer service will be key this holiday season to
limiting our losses, as well as properly utilized anti-theft equipment. In
addition, with the increase of seasonal/temp associates, be sure to maintain
your audit program to ensure all company P&P and Shrink Program requirements
continue to be adhered to during this busy season. Until next year...
Click here
to read the full newsletter
Security Gaps At Airports Give Criminals an Edge
Criminal Gangs Exploit Security Gaps to Infiltrate Airports
While there has always been some degree of threat posed by insiders, experts say
the mass hiring after the dropping of pandemic-era travel restrictions has
given criminal entities the chance to plant or recruit
new accomplices as they work to re-establish their own operations.
Blackwell said
the number of serious security incidents recorded by ISARR involving airport
insiders worldwide so far this year is 48, up from 35 for all of 2022.
Those include a cargo handler in Miami being arrested after
allegedly stealing $1.2 million worth of Samsung
cellphones from a DHL freight container,
and two United Airlines bag handlers in San Francisco being charged with
removing marijuana from checked luggage and sneaking it out disguised as trash
in 20-gallon bin bags.
Security training was difficult to conduct during the pandemic
and there has been a lot of pressure on resources to provide that training to
new staff since then, which the U.N.'s ICAO said has added to the
vulnerabilities. Workers who left their jobs while on furlough but who still
have access codes to secure areas of airports and insider knowledge of
operations also pose a risk, the agency said.
"If you ask an airport
security manager what keeps them awake at night most would say the insider
threat," said Philip
Baum, managing director of aviation-security consulting firm Green Light.
wsj.com
Retail Bankruptcies Coming Soon?
11 retailers at risk of bankruptcy in 2023
From Joann and Rite Aid to Petco and The
Container Store, here's who's most at risk in the next 12 months.
The first nine months of 2023 have seen big-name retailers including
David's Bridal, Bed Bath & Beyond and Party City file for bankruptcy.
And more could be on the way.
Fitch's own list of vulnerable retailers includes players like 99 Cents, At
Home, Belk, Rugs USA and Joann. CreditRiskMonitor, which labels companies with a
FRISK score to measure the probability of them filing for bankruptcy within 12
months,
listed 11 noteworthy retailers and brands with either a 4% to 10% chance of
filing for bankruptcy or a 10% to 50% chance.
The story of who files and who doesn't often comes down to debt, according to
David Silverman, senior director of Fitch Ratings' U.S. retail team.
retaildive.com
![](http://d-ddaily.com/images/10-2-23retaildive2.PNG)
Religious Discrimination Suit Against Chipotle
Chipotle Sued After Manager Grabbed Muslim Employee's Hijab & 'Yanked' It Off
The federal agency is requesting a jury trial
and for Chipotle to adopt policies that provide equal employment for employees
of all religions
A federal agency has sued the restaurant chain Chipotle for religious harassment
and retaliation after an assistant store manager allegedly
removed an employee's hijab after she repeatedly refused his requests to remove
her headscarf.
The manager's "offensive and incessant requests" for Saifan to remove her hijab,
and his attempt to physically take it off, were "unwelcome, intentional, severe,
based on religion, and
created a hostile working environment based on religion,"
the lawsuit alleged, according to the Associated Press.
themessenger.com
Return-to-Office Rates Hit Highest Level Since
Pandemic
Tougher Return-to-Office Policies Are No Remedy for Half-Empty Buildings
Office owners are struggling with near
record-high vacancy rates
First, the good news for office landlords:
A post-Labor Day bump nudged return-to-office rates in mid-September to their
highest level since the onset of the pandemic.
Now the bad:
Office attendance in big cities is still barely half of what it was in 2019,
and company get-tough measures are proving largely ineffective at boosting that
rate much higher.
wsj.com
Lululemon enacts layoffs amid Peloton partnership
Approximately 120 Lululemon Studio employees are impacted following the brand's
announcement that it will stop selling its Mirror device.
Owners of 14 Subway restaurants made teenagers use dangerous equipment, suffer
burns, and work unlawful hours, says DOL
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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ADT Commercial establishes standalone organization, rebrands company to Everon™
as GTCR completes acquisition
Everon draws on legacy of excellence in commercial security, fire
and life safety, emerges as standalone full-line U.S. integrator and service
provider
BOCA RATON FL, Oct. 2, 2023 - ADT Commercial ("ADT Commercial" or the
"Company"), a leading security integrator and premier provider of commercial
security, fire and life safety in the U.S., announced today that it will move
forward as a standalone organization and rebrand as
Everon, with the
acquisition completion of ADT Inc.'s ("ADT", NYSE: ADT) commercial security and
fire segment to GTCR, a leading private equity firm.
"Introducing Everon to the industry as a standalone company is a huge milestone
in our commercial organization's journey," said Dan Bresingham, Chief Executive
Officer. "The Everon brand communicates everything we've been focused on
building for the last decade. We are excited to embark on this next chapter with
our partners, GTCR."
The Everon brand will be connected to the company's go-forward strategy, rooted
in a deep dedication to customer service, the technological expertise, and
willingness to innovate. Everon will evolve to better respond to the security,
fire and life safety needs of commercial environments.
"The Everon brand will intersect our core values of experience, excellence and
innovation," said Beth Tarnoff, Chief Marketing Officer. "The brand inspires
confidence in our consistency as a full service security partner. We're always
'on', and ever innovating to meet our customers' needs now and in the future."
The new logo will convey a sense of drive, purpose, and momentum. The modernized
brand presence is in sync with the company's vision to become a transformative,
technology-driven commercial integrator. Everon will be focused on investing in
growth through strategic M&A, expanding its portfolio of best-in-class
solutions, solidifying its reputation for service excellence, and reaffirming
the company's dedication to exploring innovative technologies primed to
revolutionize the industry.
"As we look toward the future, we want customers to know we're in this with
them, and can adapt to meet their needs and respond to new challenges," said
Bresingham.
"We're excited for this reintroduction to the industry," he continued. "This is
Everon. We're performance and relationship-driven. We're ever leading the way,
fully committed to serving our customers to the highest standard of quality, and
we're ready to break new ground in the commercial security industry."
For more information, visit
everonsolutions.com.
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#CybersecurityAwarenessMonth
Cybersecurity Awareness Month Starts Now!
Join
ASIS International
throughout October (and all year long) as we host topical webinars and share a
variety of cybersecurity resources to help you, your organization, and your
community stay safe online. The U.S. Department of Homeland Security and the E.U.
Agency for Network and Information Security (ENISA) recognize October as
Cybersecurity Awareness Month-how will you participate?
Upcoming Webinars (free for ASIS members!):
• 3
October 2023:
Information Security in Comprehensive but Simple Terms
• 17 October 2023:
Building a Cyber Security Strategy That Works
• 24 October 2023:
Protecting and Defending Sensitive Data in the Cloud for the Information
Security Professional
Looking for more cybersecurity-related content? Explore ASIS's full collection
of
on-demand webinars.
![](http://d-ddaily.com/images/9-27-23learnmore.PNG)
Kicking off NIST's Cybersecurity Awareness Month Celebration & Our Cybersecurity
Awareness Month 2023 Blog Series
To
kick-off our 2023 blog series, we sat down to interview NIST's David Temoshok-and
he walked us through his insights and ideas relative to
enabling multi-factor
authentication, along with sharing a bit about what he's up to these days at
NIST.
Multi-factor
authentication uses a combination of something you know, such as a password, in
combination with something you have, such as an authentication application on
your phone, or
something you are, such as fingerprint or facial recognition, to prove you are
who you say you are online. So even if your password is stolen and compromised,
attackers will not be able to gain access to your accounts because they cannot
provide the second authentication factor to login.
This week's Cybersecurity Awareness Month theme is 'enabling multi-factor
authentication.' How does your work/specialty area at NIST tie into this
behavior?
All accounts that are established to access government online services
require multi-factor
authentication as a critical security control and privacy protection.
We work closely with federal agencies and industry to explain why multi-factor
authentication is critical for protection against cyber-attacks and account
takeover (and how it can be used most effectively to meet the very broad and
diverse needs of the government and the public that we serve).
How does enabling multi-factor authentication help people and/or businesses when
it comes to cybersecurity? Why is it so important?
The new Volume provides technical guidance for
phishing-resistant
multifactor authentication using cryptographic authentication processes,
such as Fast Identity Online (FIDO) commercially available authenticators and
the government's Personal Identity Verification (PIV) cryptographic
authentication processes.
nist.gov
FBI Ransomware Warning
FBI: Crippling 'Dual Ransomware Attacks' on the Rise
Once they compromise an victim with an initial ransomware attack, threat actors
are ready to deploy a secondary attack with a different strain
The
FBI has issued a
warning about a rising
ransomware trend in which separate attacks are conducted just hours or days
apart - otherwise known
as "dual ransomware attacks."
"Ransomware
attacks against the same victim occurring within 10 days,
or less, of each other were considered dual ransomware attacks," the bureau
explained in a
Private
Industry Notification released last week. "The majority of dual ransomware
attacks occurred within 48 hours of each other."
These ransomware
attacks
happen to the same
victim within a short time span
and, in the wild, have occurred with threat actors deploying different
ransomware variants for each leg of the attacks, such as AvosLocker, Diamond,
Hive Karakurt, LockBit, Quantum, and Royal. These variants are released in
different dual combinations, ultimately resulting in a mix of data encryption,
exfiltration, and extortion.
The phenomenon makes sense: After
an initial ransomware attack, an organization or company is still reeling
from the breach and is at its weakest point,
making a second attack
to its already compromised system all the more harmful.
In addition to dual ransomware attacks, the FBI noted a rising trend of threat
actors
increasingly using
malware, data theft, and wiper tools to manipulate and pressure ransomware
victims into negotiating.
To combat both of these trends, the FBI encourages anyone to report suspicious
activity with details of the time and place as well as affected equipment and
the type of activity that occurred.
To help safeguard against these kinds of threats, the FBI has provided
recommendations for mitigations, which include
maintaining offline
backups of data, ensuring all the backed-up data is encrypted, reviewing the
security safeguard of third parties and vendors, and implementing policies "that
only allow systems to execute known and permitted programs."
In addition, the FBI recommends implementing a secure recovery plan and
retaining multiple copies of sensitive information.
darkreading.com
Unraveling the Johnson Controls Ransomware attack: Dark Angels wants $51M
Johnson Controls cyber attack by Dark Angels: $51M
ransom, DHS data fears, and a stark cybersecurity reminder
Johnson Controls, a global industrial control systems leader, is
battling the notorious
Dark Angels hackers.
The digital intruders have locked up the company's data and are
demanding an
astonishing $51 million for its release.
This high-stakes cyber showdown has left Johnson Controls reeling,
disrupting its daily
operations. Worse,
sensitive Department of Homeland Security
(DHS) information may
be on the line, raising national security concerns.
Johnson Controls has almost one hundred thousand employees amongst its several
divisions and affiliates (such as ADT, Tyco, York, SimplexGrinnell, and Ruskin).
dataconomy.com
Norway Urges Europe-Wide Ban on Meta's Targeted Ad Data Collection
10 things you should know about navigating the dark web |
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In this special Travel edition of Tom's Tek Tips, Tom Meehan, CFI
will cover essential cybersecurity and tech tips to get the most out
of your tech while staying secure amidst traveling and the upcoming
fall trade show season.
Tip #5 - Invest in Noise-Canceling Headphones:
Noise-canceling headphones can significantly enhance your travel
experience on flights or long train rides. They reduce ambient
noise, allowing you to enjoy your entertainment without
interruption. Consider this investment if you frequently travel to
make your journeys more comfortable.
Watch this space every
Tuesday for more of
'Tom's Tek Tips - Travel Edition' |
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NY Times Op-Ed Blasts FTC Case Against Amazon
The Flaw in the Case Against Amazon
The
Federal Trade Commission and 17 states
sued Amazon last week over a range of practices they say are
anticompetitive. The
lawsuit asserts that Amazon strongly disincentivizes sellers on its platform
from offering lower prices elsewhere online. It also says that some sellers are
essentially forced to buy ads and pay for Amazon's shipping services to get
prominent placement among Amazon's listings. Different elements of Amazon's
broader strategy aim at the same goal, the complaint says - "to
keep rivals from gaining the scale needed to compete effectively against Amazon"
- ultimately harming "tens of millions of American households" who shop on
Amazon and "hundreds of thousands of businesses" that sell through Amazon.
But which rivals are we talking about? This is where the lawsuit runs into
trouble. In order to characterize Amazon's share of American retail as a
monopoly,
the plaintiffs define
its market in a way that excludes just about every other retailer, online or
offline.
Pinning down the sectors in which a company operates - its "relevant market," in
the jargon -
is a pivotal part of
the complaint. The size
of the tank determines the danger of the fish: If courts take an expansive view
of the market in which Amazon competes - if they say Amazon swims in a huge tank
- the company's share of that market will appear relatively small and
unthreatening; if courts put Amazon in a small tank, determining that there are
relatively few substitutes for its services, it'll look like a shark.
The plaintiffs in this case
depict Amazon as Jaws
in a fishbowl.
They say Amazon
monopolizes the markets for "online superstores" and "online marketplace
services," and under
those terms some of the biggest names in retail wouldn't seem to qualify as
relevant competitors to Amazon - not Home Depot, Kroger, Costco, Best Buy, T.J.
Maxx, Wayfair, Dollar General or most other places from which Americans buy a
great deal of stuff. Amazon's critics have long argued that its growth has come
at the expense of local small businesses, but these, too, seem to be excluded as
competitors to Amazon.
"I think most competition scholars would say that
the F.T.C. needs to go to the competition optometrist to get a new prescription,"
David Balto, a former policy official in the F.T.C.'s bureau of competition,
told me of the way the agency is defining Amazon's market. "They're suffering
from significant myopia."
According to the complaint, "online superstores offer
a single destination for shoppers to browse a large and diverse
selection of goods from multiple brands across a wide range of categories."
They've also got to have "sophisticated filtering and discovery tools," "recommendations for future purchases" based on customer data and
"a large volume of authentic, customer-generated ratings and reviews."
Wait a second - isn't
all this just a description of Amazon?
nytimes.com
Amazon Customers Concerned
After Receiving Faulty Emails
Amazon customers report false email confirmations for gift cards they did not
buy
One representative said that the company is
looking into the cause of the faulty emails, but that accounts are safe and
customers can ignore the messages.
Amazon customer service representatives this weekend have been handling
a wave of inquiries
from customers who received suspicious and confusing email confirmations
about gift card purchases they had not made.
Customers on social media said they were
sent three consecutive
emails, some Saturday night and others Sunday morning,
thanking them for their purchases of Google Play, Mastercard and Hotels.com gift
cards, despite never having bought them.
"An error in our system
resulted in an order confirmation email being sent to customers who did not
purchase a gift card.
We are emailing these customers to inform them of the error and apologize for
the inconvenience," an Amazon spokesperson wrote in an email to CNBC.
Customers who received the false emails
do not have to take any
further action.
cnbc.com
7 key stats that help explain Amazon's economic impact in the U.S.
Alcohol E-Commerce Compliance 101: What to Know to Sell Wine Online
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Davenport, IA: Break-in at luxury handbag store, $200k in stolen merchandise
After
a break-in, a Davenport business is asking for help in solving the case. The Bag
Broker, a luxury retail store, located on Utica Ridge Road had their store
broken into early Monday morning and according to the owner of the store,
approximately $200,000 worth of merchandise was stolen. TV6 spoke to the
store owner who says the community support she's gotten has helped her see the
positives in the situation. "It makes you feel good about the community support
and bringing together the awareness about these types of situations," said
Skylar Yutsler, owner of The Bag Broker/Avail. "Because, you know, these pieces,
every day people wear them out in the streets and they don't think anything of
it. But, I think to take something good out of it would definitely be to bring
everyone together." The store is closed until further notice, Yutsler said.
Police are also encouraging the public to contact Davenport Police Department if
you have any information on that break-in or if you see any of those luxury
handbags and accessories being sold online.
kwqc.com
Las Vegas Strip Luxury Store Theft Ring Leads to Two Arrests
Two suspects are facing court proceedings after allegedly stealing numerous
items from upscale stores on the Las Vegas Strip. The duo swiped designer
merchandise from Saks Fifth Avenue and Sephora stores in an elaborate scheme
between June and September, police said. The missing items, including items
from Drio, Versace and Ferragamo, were valued at thousands of dollars. On
September 22, authorities apprehended Naisha Adams, 36, and Taurean Henderson,
38, both of Las Vegas, at Saks Fifth Avenue. The two allegedly attempted to
steal almost $2,300 worth of merchandise from the store's men's department.
Adams swiped a Versace hoodie, a Ferragamo belt, a Versace belt, and a Versace
bodysuit, police said. Henderson allegedly shoved the items into Adams' Saks
shopping bag. The two then were approached by Saks security guards, which led
the suspects to attempt to flee to an awaiting car parked outside of the store.
The duo were apprehended shortly after, but the driver and a passenger in the
getaway car were able to flee. The suspects were booked at Clark County
Detention Center.
casino.org
Manitowoc, WI: Three Neenah residents arrested by US Marshals Service in
statewide retail theft spree
Three people accused of stealing from retail businesses across Wisconsin were
arrested in Neenah. On Sept. 24, the Manitowoc Police Department was called to
Walmart, at 4115 Calumet Ave., for the report of a large retail theft in
progress. While responding, the suspects left the store with about $2,000
worth of stolen merchandise. The investigation led to the identity of three
Neenah residents. It was also discovered the trio was being investigated by
the Walmart's Asset Protection Team for retail thefts across the state.
Working with the Neenah police department, Manitowoc police tried to take the
suspects into custody but were unsuccessful. So, the Manitowoc Police Department
requested assistance from the United States Marshals Service- Great Lakes
Fugitive Task Force. On Sept. 28, the United States Marshals Service was able to
locate the suspects in Neenah and take them into custody without incident. All
three suspects are in the Manitowoc County Jail. Police are still working to
identify other victims of this organized retail theft group, throughout the
state.
fox11online.com
Ontario, Canada: North Bay storage locker found with $18K in stolen goods, 3
charged
More than $18,000 in merchandise stolen from hardware stores from several
communities, including Barrie and Sudbury, was found in a storage locker in
North Bay. As a result, three North Bay residents in their 30s are charged with
possession of property obtained by crime, trafficking property obtained by crime
and unauthorized possession of a firearm," police said in a news release Monday.
On Sept. 25, the street crime unit arrested a 31-year-old man and a 30-year-old
woman during a traffic stop and arrested a 36-year-old man at a home on
Carruthers Street as part of the investigation. The next day, officers raided a
storage locker on Lakeshore Drive. Searches of the vehicle, home and storage
unit revealed one lever-action rifle, a firearm barrel and "stolen property
worth an estimated $18,770 belonging to hardware stores and other victims from
North Bay, Sudbury, Huntsville, Burks Falls and Barrie." The two men were held
in custody pending a bail hearing while the female accused was released from
custody and is scheduled to appear in court on Nov. 7.
iheartradio.ca
Houston, TX: Masked suspect steals $3,000 worth of cigarettes at northwest
Houston convenience store
Stockton, CA: Men arrested for allegedly stealing over $2,000 of merchandise
from Target store in Central Valle
![](http://d-ddaily.com/images/8-28-23nrf.png)
NRF has declared Oct. 26 as Fight Retail Crime Day
A day of action to unite the retail community
to advocate
for solutions in combating organized retail crime.
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Shootings & Deaths
Harris County, TX: 1 dead in apparent drive-by outside convenience store
Sheriff Ed Gonzalez says deputies responded to a shooting outside a convenience
store in the 15300 block of Ella Boulevard. According to preliminary
information, a white pickup truck was traveling eastbound on Barren Springs and
someone inside shot at a man standing outside the store on Ella Boulevard. The
truck then sped off, going southbound on Ella Boulevard, Gonzalez says.
Officials say the man was pronounced dead at the scene. He appeared to be in his
early 20s.
fox26houston.com
Bangkok, Thailand: Four killed by boy gunman, 14, in Bangkok Siam Paragon
Shopping Mall
A
boy shooter, 14, opened fire at terrified shoppers in a luxury shopping mall in
Thailand's capital Bangkok, Thai police say. At least three people were killed
and two injured in the attack, and photos have since emerged on social media
showing police arresting the alleged gunman. Siam Paragon Mall is now closed
after reports of "loud sounds" with video clips shared on social media showing
people running out of the building. Thai police were on the scene at the mall in
central Bangkok. Initial reports said the gunshots came from a toilet on the
ground floor. Other shoppers were said to have taken shelter inside stores at
the mall.
mirror.co.uk
Mesquite, NV: Man accused of Armed Robbery in Las Vegas dead after police
pursuit
A man is dead after a police pursuit that crossed state lines. According to the
Mesquite Police Department, the incident started on Saturday afternoon.
Investigators said the man was a convicted ex-felon who had committed several
violent crimes in Las Vegas, Mesquite, and St. George over the past week
including armed robbery, vehicle theft, firing a gun into a vehicle, and
stealing purses. Mesquite police said they were contacted by the St. George
Police Department and told a man who had committed an armed robbery was being
pursued by officers on Interstate 15 in a black sedan and would be crossing into
Nevada. Investigators said as the man crossed into Nevada, he "swerved his
vehicle at officers who were prepared to deploy spike strips", which police did
at mile marker 121. Police said the suspect drove off the side of Interstate 15
and into a casino parking lot where investigators said the man then carjacked a
white SUV at gunpoint from an elderly couple. Officers said they quickly found
the man and pursued him to a nearby golf course where the SUV became stuck.
Mesquite police said the man got out of the vehicle with the gun and started
running away on foot. Officers in a helicopter then spotted the man who was
attempting to hide in thick brush. As officers got closer to the man's location,
police said they heard a gunshot and then found the man dead from a
self-inflicted wound.
ktnv.com
Indianapolis, IN: Man shoots co-worker during argument in Family Dollar/ Dollar
Tree store
One person was injured after a man shot a co-worker inside a Beech Grove dollar
store, according to investigators. Shortly before 11:30 a.m., police were called
to the Family Dollar/Dollar Tree store at 3535 S. Emerson Ave. after an argument
and physical fight ended in gunfire, said Beech Grove Police Chief Michael
Maurice. The employees were working in the stockroom along with others when a
fight started, according to a news release issued Monday afternoon. One employee
brandished a firearm and shot his co-worker once in the legs. The injured
co-worker was listed in stable condition after being taken to a hospital, police
said. Dakota Miller, 21, was initially charged with aggravated battery, a Level
5 felony, and criminal recklessness with a deadly weapon, a Level 6 felony,
according to a news release.
indystar.com
Robberies,
Incidents & Thefts
Country
Club Hills, IL: Robbery involving armored truck reported at Walmart in Chicago
suburb
Police are responding to a robbery involving an armored truck in Country Club
Hills Monday morning. The FBI confirmed shots were fired, but no injuries were
reported. Police tape is blocking off the scene in front of a Walmart. A bank
robbery was also reported in Matteson, at 4350 Lincoln Highway, Monday. Shots
were fired during the robbery and no injuries have been reported. The FBI has
not confirmed if the incidents are connected.
abc7chicago.com
Houston, TX: Suspect nabs business owner's bank bag, causing him to fall during
jugging incident in SW Houston
The
Houston Police Department's Robbery Division is asking for the public to help
them identify a suspect responsible for stealing a business owner's bank bag in
southwest Houston. On Monday, July 3 around 5 p.m., the victim parked at his
business parking lot at the 6700 block of Harwin when he was suddenly approached
from behind by an unknown man who forcibly grabbed his bank bag, causing him to
fall to the ground. The suspect then ran back to a silver-colored four-door
Cadillac with paper plates and fled the location, HPD said. Prior to the
incident, investigators said the victim had withdrawn cash from the Chase Bank
located at 6015 Hillcroft and was likely followed by the suspect. Shortly after
the incident, investigators said an unknown woman used the victim's credit card
at a convenience store at the 5400 block of I-10 East. The woman then left the
location in a gray Infiniti SUV, police said.
click2houston.com
Sacramento, CA: Burglar steals pricey antiquities from Sacramento store
Surveillance video showed the moments a Sacramento business had thousands of
dollars worth of merchandise ransacked. Some of the merchandise stolen from
Zanzibar Fair Trade Imports included rare antiquities, the store owners said,
explaining that a person appeared to have used rocks to break in. Video showed
the person slamming an object repeatedly before breaking through and going
straight to glass display cases, scooping items into a container before running
off. According to the video, the entire burglary only took about 20 seconds.
Owner Scott Farrell said the burglar seemed to know exactly what he was going
for, stealing merchandise amounting to about $120,000 altogether.
kcra.com
FBI looking for 'armed and dangerous' man in connection to metro Atlanta
robberies
Indianapolis, IN: Woman sentenced to 6 years for string of bank robberies while
on supervised release
|
|
•
C-Store - Columbus, OH
- Armed Robbery
•
C-Store - Hampton, VA
- Armed Robbery
•
C-Store - Wareham, MA
- Armed Robbery
•
C-Store - Houston, TX
- Armed Robbery
•
C-Store - Port St
Lucie, FL - Robbery
•
C-Store - Stripes -
Lubbock, TX - Armed Robbery
•
C-Store - Greenville,
TN - Armed Robbery
•
C-Store - Sharpsburg,
PA - Armed Robbery
•
Check Cashing - New
Haven, CT - Armed Robbery
•
Collectables -
Sacramento, CA - Burglary
•
Gas Station - Merriam,
KS - Armed Robbery
•
Gas Station -
Marshfield, VT - Robbery
•
Gas Station - Chicago,
IL - Armed Robbery / shots fired
•
Grocery - Auburn, ME -
Burglary
•
Handbags - Davenport,
IA - Burglary
•
Hotel - Houston, TX -
Armed Robbery / Clerk wounded
•
Liquor - Springfield,
MO - Armed Robbery
• Jewelry - Fort Worth, TX - Robbery
• Jewelry - Katy, TX - Robbery
•
Restaurant - San
Francisco, TX - Armed Robbery
•
Restaurant - Wareham,
MA - Armed Robbery
•
Restaurant - Memphis,
TN - Armed Robbery
•
Restaurant -
Bloomington, IL - Armed Robbery
•
Tobacco - Wilton
Manors, FL - Armed Robbery |
|
Daily Totals:
• 21 robberies
• 3 burglaries
• 2 shootings
• 0 killed |
|
![](http://d-ddaily.com/images/10-3-23map.PNG)
Click to enlarge map
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None to report.
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build
a 'Best in Class' Community
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
|
![](http://d-ddaily.com/images/BASHAS%20LOGO_2023fffff.png) |
District Asset Protection Partner
Tucson and Chandler/Phoenix, AZ
Area - posted
September 27
The Asset Protection (AP) Partner is a strong communicator, advisor,
investigator, and compliance partner. This role is responsible for asset
protection program execution at all levels and implementing methods to prevent,
and control losses, in support of protecting company assets. This role
collaborates with store teams, Human Resources, Supply Chain, and District
Management...
|
![](http://d-ddaily.com/images/raleys-logof.png) |
District Asset Protection Partner
West Sacramento, CA - posted
September 26
The District Asset Protection (AP) Partner is a strong communicator,
advisor, investigator, and compliance partner to our Stores. This role is
responsible for driving shrink improvement and leadership of asset protection
program execution at the District level. The District AP Partner is responsible
for assessing store-based shrink initiatives, promoting shrink awareness, and
implementing methods to prevent, and control losses...
|
![](http://d-ddaily.com/images/osjL%20WEB%20logo%20square.png) |
Asset Protection Specialist
Newburgh, NY - posted
September 25
The Asset Protection Specialist role at Ocean State Job
Lot is responsible for protecting company assets and monitoring store activities
to reduce property or financial losses. This role partners closely with store
leadership and the Human Resources team, when applicable, to investigate known
or suspected internal theft, external theft, and vendor fraud...
|
![](http://d-ddaily.com/images/Brookfield_Logo2023.PNG) |
Security Director
Chicago, IL - posted
September 7
Reporting to the VP of Corporate Security, the Director of
Corporate Security is a professional security practitioner that acts as an
advisor/consultant to the assigned Property Management Group. Responsibilities
include monitoring security vendors' performance, evaluating for contract
compliance, and serving as a program quality control manager...
|
![](http://d-ddaily.com/images/Safeway%20logo.png) |
District Asset Protection Manager
Washington, DC - posted
August 31
The MidAtlantic Division has an opening for a District Asset Protection
Manager in Northern Virginia. This person will support Fairfax, Arlington, and
Loudoun counties. This is a salary role with up to 70% travel within the
assigned district. District Asset Protection Manager will provide
positive/proactive leadership, and instruction in the area of Security/Asset
Protection...
|
![](http://d-ddaily.com/images/GAP-INC-LOGOf.PNG) |
Regional Manager, Asset Protection - Southeast
Georgia or Louisiana - posted
August 7
In this role, you will embody Do The Right Thing by
protecting People, Assets, and Brands. You will work in an energized, fast paced
environment focused on creating a safe environment for our employees, teams, and
customers; this is critical to driving our Brand Power, Enduring Customer
Relationships, and exuding our commitment to Team and Values...
|
![](http://d-ddaily.com/images/rbS%20ACOAGUSA%20Logo.jpg) |
Corporate & Supply Chain Asset Protection Leader
Quincy, MA - posted
August 3
The primary purpose of this position is to manage the
Corporate Asset Protection function for all US Support Offices and Supply Chain.
Direct team in the design, implementation and management of physical security
processes and equipment to ensure facilities are considered a safe and secure
environment for all associates and external parties...
|
![](http://d-ddaily.com/images/Duluth-Trading-Company-Logo2023.png) |
Occupational Health & Safety Manager
Mount Horeb, WI - posted
July 27
This role is responsible for examining the workplace for
environmental or physical factors that could affect employee or guest health,
safety, comfort, and performance. This role is also responsible for reducing the
frequency and severity of accidents. To be successful in the role, you will need
to work closely with management, employees, and relevant regulatory bodies...
|
![](http://d-ddaily.com/images/staples%20Logo1.jpg) |
Loss Prevention Auditor and Fraud Detection Analyst
Boston, MA - posted
July 7
As a LP Auditor and Fraud Detection Analyst for Staples,
you will conduct LP operational field audits remote, virtual and in person,
within a base of 60 retail stores to ensure compliance to operational standards
to drive operational excellence and preserve profitability. You will also train
store managers on Key-Holder responsibilities, Inventory Control standards, Cash
Office procedures, Protection Standards, Safety and Fraud trends...
|
![](http://d-ddaily.com/images/Southeastern_Grocers_no_banners2023.png) |
Manager, Physical Security
Jacksonville, FL - posted
July 7
Responsible for overseeing all aspects of the company's
physical security strategy for retail stores, warehouses, and store support
center and field offices. This includes responsibility for the capital expense
and repair budgets, developing written specifications, layout and design for all
systems and to ensure all installations and repairs are made to SEG standards...
|
![](http://d-ddaily.com/images/Southeastern_Grocers_no_banners2023.png) |
Regional AP Mgr - South FL Market - Bilingual required
Miami, FL - posted
August 8
Responsible for managing asset protection programs
designed to minimize shrink, associate and customer liability accidents, bad
check and cash loss, and safety incidents for stores within assigned region.
This position will develop the framework for the groups' response to critical
incidents, investigative needs, safety concerns and regulatory agency visits...
|
![](http://d-ddaily.com/images/totalwine-logo.jpg)
|
Regional Director, LP & Safety (Midwest)
MN, MO, IL, KS, WI, MI, IN, or
WA - posted
June 27
We are looking for a Regional Director of Loss Prevention
to join us in MN, MO, IL, KS, WI, MI, IN, or WA. You will develop, execute, and
maintain shrink and shrink compliance initiatives. You will also conduct
internal and external field investigations, loss control auditing, store safety
programs, and compliance programs and audits...
|
Featured Jobs
To apply to any of today's Featured Jobs,
Click Here
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Your success is directly tied to the relationships you have with your stores,
with your colleagues, and with your vendors. The ability to develop, nurture,
and grow those relationships is critical if you expect to deliver the results
you need. And as in the case of all relationships, it's also about what you
bring to the table and the value you add. Oftentimes, one's biggest challenge is
usually driven by your weakest or worst relationship and over time those are the
ones that'll have the biggest impact. So take the time to access them and
remember it's never too late to try to change one.
Just a Thought, Gus
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