Web version / Mobile version



LP, AP & Cybersecurity's #1 News Source

























RILA AP Conference
April 30-May 3

June 5-7

GROC 13th Annual Retail Crime Conference

Black Hat USA 2023
August 5-10

GSX 2023
September 11-13

APEX Conference
September 13-15

October 2-4

See More Events






NASP Appoints Renee Sirianni as Executive Director - the 3rd in its 34-year history

Huntington Station, NY - 4/17/2023 - The National Association for Shoplifting Prevention (NASP) announces the promotion of long-time Deputy Executive Director Renee Sirianni to the role of Executive Director. The NASP Board of Directors voted unanimously to appoint Renee to the role following her 25-year tenure at NASP during which she originally served as Director of Court Services. The appointment comes as former Executive Director Caroline Kochman moves on to serve as the President of the Loss Prevention Foundation. Caroline will remain on the NASP Board and serve in an advisory capacity.

"The NASP team has such a long tenure together that Renee's appointment is the natural progression," noted Bob Levy Chair of the NASP Board. Levy added, "Renee's leadership is long proven at NASP. Her accomplishments are numerous and her track record exceptional. We are delighted that she will be carrying on the NASP legacy left to her by Caroline and Caroline's father Peter Berlin before her."

Read more here

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position







viisights Announces Integration with Genetec Security Center Designed to Improve Early Detection of Security and Safety Events

New York, NY (April 19, 2023) - viisights, Inc., a global leader in behavioral recognition video analytics, today announced the integration of viisights Wise™ with Genetec™ Security Center, enabling customers to benefit by adding behavioral recognition video analytics to their existing or new systems.

viisights unique behavioral recognition video analytics leverage investments in video systems by autonomously detecting and issuing real-time alerts on unsafe conditions and security incidents so they can be addressed before they cause injuries or losses.

The integration with Genetec Security Center, along with the early notification of impending and real-time events of interest from viisights Wise, enables responders to take faster action, effectively reducing or eliminating negative outcomes from potentially threatening or harmful events.

Read more here


The U.S. Crime Surge
The Retail Impact

Businesses Worry That San Jose Is Becoming New San Francisco
San Jose businesses face violent encounters, repeated property crimes

"San Jose will not become San Francisco," Mayor Matt Mahan said

The repeated property crimes, theft and disturbing confrontations with individuals exhibiting erratic behavior have left San Jose business owners and employees frustrated - a precarious situation that mirrors what has already started to boil over in San Francisco.

Whole Foods recently announced it was shuttering its flagship store after just one year of operation because of theft and employee safety concerns. The store had previously reduced its business hours citing similar issues.

When it comes to property crime - which includes burglary, larceny theft and vehicle theft - the data shows the city fluctuating between 25,000 to 28,000 total incidents per year between 2012 and 2022, with no major recent spikes in any of the categories. As for burglaries, there's been a downward trend since 2012, with 5,206 incidents that year, the highest number in about a decade.

Certain violent crimes paint a different portrait. Though San Jose saw a considerable drop in the early 2000s in reported aggravated assaults, there's been a steady upward trend between 2012 and 2022, with 2,853 incidents last year, the highest since 2002.

Mayor Matt Mahan, in an interview about the problems facing businesses, said San Jose will not face the same uncertain fate as its northern neighbor, which faces similar problems with property crime, untreated mental illness and drug abuse in its Tenderloin neighborhood and beyond.

"I take these issues very seriously," he said. "I will say emphatically that San Jose will not become San Francisco. I think everyone deserves to live in a safe and clean environment."

San Jose Police Department Spokesperson Sgt. Jorge Garibay said a combination of mental health advocates and walking patrol officers are working to make sure businesses are safe. But police staffing is a consistent challenge, he said. The mayor is seeking to hire 30 extra police officers a year.

"We simply do not have the staffing to be everywhere that we would like to be," he wrote in a statement.  mercurynews.com

Supporting Law Enforcement's Battle Against ORC
California's New Organized Retail Theft Prevention Grant Program
The State Budget Act of 2022 (Senate Bill 154, Chapter 43, Statutes of 2022) established the Organized Retail Theft Prevention Grant Program. Funding is available to California city police departments, sheriff departments, and probation departments to support local law enforcement agencies in preventing and responding to organized retail theft, motor vehicle or motor vehicle accessory theft, or cargo theft.

Organized Retail Theft Prevention Grant Program proposals must be received by 5:00 P.M. (PST) on Friday, July 7, 2023.

Grant funds shall be used to support local law enforcement agencies in preventing and responding to organized retail theft, motor vehicle or motor vehicle accessory theft, or cargo theft. Permissible uses of grant funds include, but are not limited to, purchase of technology or other equipment to help deter strategies for preventing or responding to crime. These funds shall be used to supplement and not supplant existing funds for these activities. grants.ca.gov

Bail Reform Turning NYC Into the 'Epicenter' of America's Crime Surge?
Critics say bail reform has fueled retail theft and other crimes in the Big Apple

New York Passed 'Revolving Door' Bail Reform. Now, a Handful of Thieves Are Committing a Third of All City Retail Crime.
Just 327 people were responsible for a third of all retail crime arrests in New York City last year, the New York Times reported Saturday, a statistic that raises new questions about the repercussions of New York State's far-left bail reform law.

Those 327 thieves, some of whom use "shoplifting as a trade," were "arrested and rearrested more than 6,000 times," according to New York Police Department commissioner Keechant Sewell.

The thieves were likely able to keep stealing because of New York's 2019 bail reform law, which banned judges from setting bail for almost all misdemeanors and nonviolent felonies. While the state in 2020 changed the law so that judges could set bail for some additional crimes, it still prohibits bail in most instances of retail crime.

Shoplifting complaints have nearly doubled since New York passed the bail law, making for "one of the main drivers of the city's overall crime rate."

The Times report comes as "organized shoplifting crews" target stores in primarily Democrat-run cities across America.

New York Republican representative Elise Stefanik, who has said that bail reform created a "revolving door of criminals," directly blamed the reform laws for the Big Apple's crime spike. Stefanik also pointed the finger at far-left Manhattan district attorney Alvin Bragg (D.), who has announced that his office will not prosecute many nonviolent crimes.

The Empire State is "the epicenter of the catastrophic crime crisis happening across our country," Stefanik told the New York Post.

Stefanik's fight against bail reform has garnered some bipartisan support from Democratic New York mayor Eric Adams. The mayor has called on the State Legislature to toughen the law and said that "we are not going to stand by and let criminals undermine our economy." freebeacon.com

New York - Only State Judges Can't Use 'Dangerous Standard' in Bail Decisions
Bail is solely to ensure someone returns to court

N.Y., Albany Dems, Hochul reach deal on bail reform: report
ALBANY - State lawmakers are reportedly set to give judges more discretion over bail as part of a bitterly fought compromise with Gov. Kathy Hochul.

The Democratic supermajorities in the state Senate and Assembly have agreed to eliminate a controversial bail-reform measure that currently requires judges to impose the "least restrictive" standards to ensure people return to court, City & State reported Monday.

The move would clarify that for eligible offenses, judges are allowed to consider setting bail they deem necessary to ensure a defendant returns to court, after jurists complained about ambiguities in existing state law.

But Hochul lost out on a key proposed change that backers say is necessary to curb crime and thwart violent recidivists.

The tentative agreement would still not allow judges to use what is effectively a "dangerousness" standard to hold criminal defendants they believe endanger public safety by removing existing law stating bail is solely to ensure someone returns to court, the magazine said.

New York is the only state to not allow that standard to be considered when setting bail.

"There will be changes to [the] bail system to make clear judges have discretion and least restrictive standards will be removed for serious offenses," a source with knowledge of the negotiations told the outlet. "The governor should be happy."

Changes to the state's bail laws have faced fierce resistance from progressives, who championed limits on cash bail that were first implemented at the beginning of 2020 to reduce the number of people languishing in places such as Rikers Island as they await their day in court.

Republicans have thrown their support behind Hochul's proposed bail changes in hopes of securing some tweaks while continuing to push for a full repeal.

It remains to be seen whether any bail deal will hold, though, as Hochul, Heastie and Stewart-Cousins continue negotiations on other issues. nypost.com

Manhattan's Progressive DA Continues to Face Backlash Over Crime
But data suggests that NYC is safer than other overlooked places in the U.S.

The GOP is slamming NYC as a crime-ridden hellhole; here's why
The congressional anti-Alvin Bragg brigade released a bleak and dramatic video on Monday presenting New York as a crime-infested hellhole as Republican lawmakers launched into a lower Manhattan hearing intended to tar the Democratic district attorney.

The video, published by Republicans on Twitter about an hour before the start of the so-called field hearing, shows an ominous gray sky over Manhattan's towers followed by images of brutal violence, police tape and crime-related news clippings, interspersed with shots of Bragg during his swearing-in.

The chair of the House Judiciary Committee, Rep. Jim Jordan of Ohio, said that New York City has "lost its way when it comes to fighting crime and upholding the law," and that Bragg has "earned a reputation for caring more about the perpetrators of crime than the victims."

Crime rates rose in New York City last year, Bragg's first year in office, according to the NYPD. But crime has flatlined in Manhattan and citywide this year, according to police data, and some violent crime rates are falling sharply.

Bragg, a son of Harlem and the first Black Manhattan district attorney, was elected in 2021 and faced criticism early in his tenure over a staff memo in which he encouraged dialing back prosecution of minor crimes.

In Jordan's home state of Ohio, the murder rate is far higher than in New York City or Manhattan, according to Centers for Disease Control data. nydailynews.com

New Trend: Mail Carrier Robbery's Spiking Nationwide
Identity Theft - Account Takeovers - Fraudulent Credit Cards

Didn't get your mail in Oakland? Your letter carrier may have been robbed.
Oakland leads Bay Area cities in postal stick-ups

OAKLAND - Mail carriers are being targeted for robbery across the Bay Area, but especially in Oakland, where the city's intractable crime problem has left postal workers vulnerable to frequent muggings.

The trend, while rarely reported before the pandemic, has skyrocketed in the last couple years, with Oakland as a focal city along with Hayward, Stockton, Vallejo and Bakersfield, postal inspectors said.

"We used to have just a handful a year, and now going a week without a robbery in Oakland is refreshing," said Matthew Norfleet, a postal service inspector who investigates mail-related crimes in the East Bay.

On a weekly basis - sometimes more than once a day - a mail carrier in the city is held up at gunpoint or otherwise threatened by a robber who snatches their postal keys, typically with the intention of returning at night to test them on apartment mailboxes in the neighborhood. mercurynews.com

Editor's Note: We're starting to see this increase across the nation. However, not reporting it on the Daily. And being a federal crime we won't see this in local crime stats.

'Crucial flaw in self-checkout design makes shoppers vulnerable to theft'

There were seven mass shootings on Saturday - the most of any day this year


Chicago Teens Overwhelmed Police This Past Weekend

Teens Swarm Downtown Chicago Friday & Saturday Nights Overwhelming Police
Walgreens Looted - Three Teens Shot - Two Officers Attacked - Setting Vehicles on Fire - Firing Off Shots - Breaking Car Windows

16 arrested after 3 teens shot as groups of young adults, juveniles swarmed downtown area Friday, Saturday nights
Several large groups of young adults and juveniles swarmed downtown Friday and Saturday night as three teenagers were wounded in two separate shootings leading to 16 related arrests and sparking concern from activists and local officials about how to deal with the fallout of crime, especially as warmer weather looms.

"I don't feel safe in my city anymore," said Raul Montes, a Little Village activist who held a news conference Monday afternoon to demand Mayor-elect Brandon Johnson reinforce the city's 10 p.m. curfew for teens enacted in May last year by City Council following a teen's fatal shooting at The Bean in Millennium Park.

Brandon Johnson has not yet taken office as mayor of Chicago, but he still put out a statement Sunday after unruly teenagers descended en masse on Millennium Park and downtown Chicago, some of them breaking car windows, setting vehicles ablaze and firing off shots.

On Monday night, Chicago police issued a statement that it would be "actively and continuously" reviewing "open source social media" and that "additional resources will be available to protect those who are visiting, living or working in the areas of large gatherings. Resources include an increased police and command staff presence at these gatherings citywide."

It said that the "Strategic Decision Support Centers (SDSCs) will also be monitoring all activity and police cameras to assist in the proactive reallocation of resources when necessary."

"Additional security measures such as bag checks at beach entry points and the curfew for minors at Millennium Park" will be in place," the statement said. "CPD is also working closely with youth and outreach workers for when these gatherings occur."

Chicago police said officers responded to groups of youth near 31st Street Beach Friday night and downtown near Millennium Park Saturday night "engaging in reckless and disruptive behavior putting themselves and the public at risk for harm." chicagotribune.com

Chicago's Progressive Mayor-Elect Brandon Johnson's statement on Loop violence was as revealing as it was lamentable
"In no way do I condone the destructive activity we saw in the Loop and lakefront this weekend. It is unacceptable and has no place in our city," Johnson said on social media. "However, it is not constructive to demonize youth who have otherwise been starved of opportunities in their own communities."

Johnson's condemnation of violence felt like an obligatory preamble hoping to ward off criticism. The statement's real rhetorical energy came only at the end: Johnson and his fledgling transition team apparently saw the weekend violence downtown as a chance to offer a sociological admonishment to those who were frightened.

Consider this report from Chicago's Fox affiliate, WFLD-Ch. 32: "Shots were fired near the corner of Madison and Michigan, and FOX 32 Chicago decided that it was unsafe to keep our news crew on the scene."

Other reports noted that the kids who swarmed downtown had overwhelmed police.

Teens used social media to organize very quickly and huge numbers of teens are interconnected and moving faster than police. chicagotribune.com

Rookie Cops & Only 1 Deputy Chief on Duty to Respond Both Nights - Lack of Experience & Leadership Caused Confusion & Hundreds of Teens Take Control of the Streets in Two Locations
Mayor takes Chicago police leaders to task amid questions on response to latest violent gathering of youths downtown
The mayhem in the city's tourism district late Saturday sparked renewed concern about the Chicago Police Department's ability to handle crowds of teens and young adults who were captured on cellphone cameras blocking traffic and jumping atop a CTA bus.

Ald. Brian Hopkins, whose 2nd Ward stretches into downtown's Streeterville neighborhood, was particularly troubled by ongoing street violence.

"The fact that it happened repeatedly, without any apparent adjustment in the police tactical response, it just indicates a lack of engagement from the superintendent and the deputy chiefs," Hopkins said.

Large youth gatherings in the downtown area have remained a vexing problem for police officials for the last decade.

A Walgreens was looted, a break-in was attempted at the Art Institute, two Chicago Transit Authority buses were attacked, the windows and windshields of a number of motorists were broken, a couple was beaten and robbed, a police officer suffered a broken bone, another officer was mobbed and had his radio stolen and two teens were shot, Hopkins said. chicagotribune.com

9,000 Time Delay Safes in CVS Stores Nationwide Reduce Armed Robberies 50%
CVS Health completes nationwide rollout of time delay safes

Installation completed in Florida, Hawaii, New Jersey and New York

Major milestones reached in safe medication disposal and medication safety education

WOONSOCKET, R.I., April 18, 2023 - CVS Health® announced today that it has completed the installation of time delay safes in more than 9,000 CVS Pharmacy® locations, including those in Target stores. The latest states and corresponding number of pharmacy locations equipped with time delay safe technology are Florida (838), Hawaii (61), New Jersey (352) and New York (569), marking an important achievement in the company's ongoing efforts to support law enforcement and build safer communities.

CVS Health has reached two additional milestones related to its efforts to reduce prescription drug abuse. The company supports over 3,700 in-store safe medication disposal bins at CVS Pharmacy locations, as well as those donated by the company to local law enforcement agencies, have collected more than five million pounds of expired or unused prescription and over-the-counter medication. Also, the company's medication safety education programs, Pharmacists Teach and Dose of Knowledge Opens in a new window, in partnership with Discovery Education, have reached nearly two million students and parents since 2015.

CVS Health first implemented time delay safe technology in 2015 in CVS Pharmacy locations across Indianapolis, a city experiencing a high volume of pharmacy robberies at the time. The company saw a 70 percent decline in pharmacy robberies in that area. Since then, there has been a 50 percent decline in robberies at CVS Pharmacy locations with the safes. cvshealth.com

More Biometrics Restrictions = More Fraud?
States That Restrict Biometrics See 33% of All Fraud Losses

Pindrop report reveals states restricting biometrics are twice as vulnerable to fraud
Consumers living in U.S. states that impose enhanced restrictions on biometrics are twice as likely to experience fraud, according to a new report from call center security vendor Pindrop.

The report was funded and compiled by the vendor.

The findings come from analyzing five billion phone calls and three million fraud cases involving financial institutions, insurers, and retailers.

The report identified the states of California, Texas, Illinois, and Washington ... as contributing to 33 percent of all fraud losses reported in the United States.

... "Today's fraudsters are more equipped and creative than ever, using deep fakes, the regulatory landscape, and self-service channels to help them successfully attack consumers and corporations," says Vijay Balasubramaniyan, the CEO and co-founder of Pindrop.

According to the report, the risk of fraud also is increasing for consumers and corporations due to factors including ... a trend toward regulation without security or fraud prevention exemptions. biometricupdate.com

Core retail sales inch down in March in all but three categories
Retail sales edged down 0.5% in March from February, but were up 4.6% year-over-year, according to the National Retail Federation, whose calculation excludes automobile dealers, gasoline stations and restaurants to focus on core retail.

Nonetheless, we are still looking at positive sales growth moving forward in 2023," he said. The NRF has projected that 2023 core retail sales will grow between 4% and 6% over 2022, to total between $5.13 trillion and $5.23 trillion. chainstoreage.com

Amazon searching for mass grocery format worth expanding

How to Avoid Common Layoff Mistakes

David's Bridal is prepared to liquidate if it can't find a buyer

Quarterly Results

Canada's Metro Q2 store comp's up 5.8%, pharmacy comp's up 7.3%, sales up 6.6%

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.






In Case You Missed It

Autonomous indoor drones get first pilot sale,
ADT Commercial announces

Luxury watchmaker Movado is field-testing Tando indoor drones,
an element of ADT Commercial's EvoGuard brand.

ADT Commercial, a leading security integrator and premier provider of commercial security, fire and life safety services in the U.S., announced at ISC West 2023 that it has completed its first pilot sale for its EvoGuard brand of autonomous intelligent guarding solutions. The company recently sold the Tando autonomous indoor drones to existing pilot partner, luxury Swiss watchmaker Movado to continue field-testing the solution in their distribution center.

"This is a huge milestone in the launch of our EvoGuard brand and moment for ADT Commercial as a trusted commercial integrator entering the guarding market," said Ed Bacco, Vice President, Emerging Technologies for ADT Commercial. "We've long seen the value in intelligent autonomous solutions and the impact they can have on the future of guarding. With a landscape that's vastly changed over the last several decades - with higher turnover, increasing labor costs and a diminishing talent pool - we knew we had to explore a way forward through technology. It's incredible to see customers getting the chance to witness that value for themselves."

Movado has been testing the indoor drones at the group's distribution center in Moonachie, New Jersey, since June 2022. It's been actively field-testing the technology in collaboration with ADT Commercial and Israel-based Indoor Robotics to serve as a supplemental physical security measure for overnight and weekend coverage. With the purchase of the autonomous indoor drone, Movado anticipates enhancing its guarding program and operational security strategy to better utilize technology and streamline labor costs.

"In planning for the future of our corporate security program at Movado, we feel that true innovation is a must. You have to be on the cutting edge and always looking forward," said John Holubowicz, Director of Loss Prevention for the Movado Group. "That's why it's been amazing to collaborate with ADT Commercial and Indoor Robotics in piloting a solution that we feel signals the next generation in guarding."

With anticipated commercialization targeted for later this year as part of the EvoGuard portfolio, the goal of the Tando autonomous indoor drone is to to function as an additional layer of 24/7 surveillance to patrol commercial facilities. Primary features in development, currently being piloted by Movado and others, include:

  • Ability to program a destination or set an autonomous patrol route at routine intervals

  • Option to program alerts to trigger investigatory flights and interact with security incidents in virtually real-time

  • Always-on video feed to provide more comprehensive surveillance coverage - whether in flight or monitoring from a docking station

  • People detection capabilities and object-avoidance analytics

  • Future ability to carry a variety of sensors, such as infrared video or radio-wave detection that can be integrated into other security and facilities management systems to help alert and respond to potential hazards

  • Intuitive user interface with indoor-only capabilities, so users do not need to be experienced drone pilots or certified by the FAA to manage a drone fleet or conduct patrols

"We view EvoGuard as a cost-effective means of enhancing our guarding coverage during critical after-hour periods, and limiting human exposure to potentially dangerous situations. We're proud to be an early adopter of the technology and to continue working with the teams on this," Holubowicz said.

ADT Commercial is currently seeking additional pilot partners for the EvoGuard suite of intelligent autonomous guarding solutions, which currently includes both the Tando autonomous indoor drones and humanoid robots by 1X Technologies (formerly Halodi Robotics).

Learn more by visiting adt.com/commercial/evoguard.







Retail & Hospitality ISAC and NACD Collaborate to Prepare the Next Generation of Aspiring Boardroom Leaders

The affiliation utilizes the NACD Accelerate™ program and seeks to increase the presence of cybersecurity leaders on corporate boards.

Vienna, VA (April 18, 2023) - The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) and the National Association of Corporate Directors (NACD), the authority on boardroom practices representing more than 23,000 board members, have launched a new alliance to promote NACD Accelerate™ to cybersecurity professionals, an educational program for aspiring boardroom leaders and executives that delivers the critical foundation needed to become a prime candidate for directorship.

As the cybersecurity threat landscape continues to evolve, corporate boards are under increasing pressure to provide oversight of cybersecurity risk, but many boards lack directors with relevant experience. Forthcoming regulations from the SEC related to cybersecurity disclosures are expected to further increase the demand for corporate directors with cybersecurity expertise.

"Corporate directors play a critical leadership role in ensuring the security and resilience of their organizations," said Suzie Squier, president of RH-ISAC. "We are thrilled to partner with NACD to promote the NACD Accelerate™ program to CISOs at our member companies and help close the cybersecurity knowledge gap in boardrooms across industries."

Read more here

2nd Restaurant Industry Ransomware Attack in Less Than a Month
Update: Ransomware Attack of NCR's Aloha Restaurant POS Systems Causing Headaches Across the Nation
Restaurants across the country are dealing with the fallout from a cyberattack last week on NCR, a major supplier of restaurant POS systems.

The company said the ransomware attack shut down the part of its Aloha POS system that allows restaurants to manage back office tasks like payroll. The Counterpoint retail management system is also being affected by the ongoing outage.

"NCR is conducting concurrent efforts to establish alternative functionality for customers, fully restore impacted data and applications, and to enhance its cyber security protections," the company said in a press release Monday.

On social media, restaurants said they have been unable to access back office tools, accept gift cards or use NCR's data dashboard, Pulse.

As of last summer, more than 100,000 restaurant locations were using NCR.

The Atlanta-based company said it determined Thursday that an outage in one of its data centers was the result of a ransomware attack, meaning hackers are holding the system hostage and demanding payment.

It's at least the second ransomware attack to affect restaurants in less than a month after the large foodservice distributor Ben E. Keith was disrupted for days in late March. restaurantsbusinessonline.com

Cybersecurity Vendors & Hackers Scrambling to Use ChatGPT
Taking the Phishing Game to the Next Level

Cybersecurity Vendors Scrambling to Embed Generative Artificial Intelligence Tool into Products
ChatGPT prompts experts to consider AI's mark on cybersecurity
Previous AI advancements in cybersecurity tools and practices could be a precursor of what's to come.

The rapid ascendance of ChatGPT sparked a scramble in the cybersecurity space as multiple vendors rushed to embed the generative artificial intelligence tool into products designed to protect organizations from cyberattacks.

AdvertisementMicrosoft combined its security network and global threat intelligence capabilities with GPT-4 to launch Security Copilot in March, and Cohesity last week announced plans to integrate its data security products with Microsoft services and OpenAI to better detect and classify threats.

Microsoft is a strong supporter of ChatGPT maker OpenAI and has invested more than $11 billion in the company thus far.

It's early days for the technology, but as technology vendors race to plug in generative AI, cybersecurity vendors will respond in kind. ChatGPT and generative AI won't apply or warrant consideration in every layer of cybersecurity, but it is widely expected to impact critical areas, including product development and synthesizing disjointed streams of data to produce insights that will stir organizations into action.

Security vendors have weaved AI and machine learning into products and threat detection processes for decades, France said, and it's proven quite successful at improving the signal-to-noise ratio, identifying anomalies or patterns that humans can't do at scale.

ChatGPT and generative AI are expected to strengthen defensive capabilities by assisting with coding and alerting organizations to the most critical vulnerabilities or misconfigurations.

The flip side, of course, is that threat actors are also using the technology to craft seemingly authentic phishing lures and test its ability to write malware code. cybersecuritydive.com

Hackers Sophisticating Their Social Engineering Attacks
ChatGPT is changing the phishing game

Understanding how cyber criminals are manipulating ChatGPT to slip past defenses

ChatGPT, the long-form AI text generator that is seemingly everywhere these days, has permanently altered the social engineering game. The tool has swept the news cycle in the past few weeks, stirring up a flurry of uncertainty around how it will impact the cybersecurity landscape. While much of the conversation has been sensationalized, its impact on phishing campaigns is very real.

ChatGPT is Changing Phishing Campaigns for the Worse

Launched by OpenAI in November 2022, ChatGPT is a generative model that is programmed to mimic human conversation, draft long-form content, compose music, and even write and correct code. This last capability has garnered plenty of attention in the cyber community as leaders consider the possibility of ChatGPT-scripted malware. There's been a general consensus that the threat of AI-written malware code is still not upon us, as any nefarious code that has been produced by the solution has been incredibly buggy and basic. However, the chatbot poses another threat to cybersecurity that has been missing from the conversation: AI-powered phishing emails.

ChatGPT allows threat actors to infuse their phishing emails with the communication skills they usually lack. Using this chatbot, phishing emails that are coherent, conversational, and indistinguishable from legitimate messages can be produced for free, meaning even the most rudimentary cybercriminal can uplevel their social engineering attacks. Gone are the days when a misspelled name or clunky grammar can cause concern. While ChatGPT has controls in place to prevent this sort of misuse, it's easy for a threat actor to manipulate the solution simply by rewording the request to avoid any red flag phrases. Another way to circumvent ChatGPT's guidelines is to simply use the tool to polish existing phishing communications. The resulting advanced phishing emails may very well trick even the most tech-savvy user into clicking a suspicious link, leading to an uptick in account takeover attacks that can cost organizations and individuals their time, resources, and reputations.

Enterprise Security Teams Can Evolve in Tandem with Cybercriminals

Organizations need to act now to prepare their workforce for these sophisticated social engineering attacks, starting at the board level. As ChatGPT continues to make headlines, it's likely that board members are asking what it means for their business from an opportunity or innovation standpoint. But it's up to CISOs to keep them informed about what ChatGPT means from a cybersecurity standpoint, especially as many phishing emails impersonate board- and C-suite-level executives.

Chatbots Can Change How Security Teams Communicate

The chatbot also opens up new opportunities for enterprise communication around cybersecurity best practices. ChatGPT can help security teams revamp and customize these communications to improve engagement, readability, and comprehension. They can meet employees where they are, optimizing their content to be easily shared on Slack or Microsoft Teams messages. Just as threat actors can use ChatGPT to humanize their content, so can enterprise security teams.

Enterprises Have Tools to Bolster Defenses Against ChatGPT Phishing Emails

ChatGPT is unlocking a new era in cybersecurity, especially when it comes to social engineering. So much of what we have all learned about phishing emails must now be thrown out the window as the chatbot enables greater sophistication in these illegitimate communications. But as with all new threats, security teams and users will evolve right with these new capabilities. By taking a two-pronged approach of education and advanced threat analytics, enterprises can protect their employees and their data against these new chatty threat actors. securityinfowatch.com

WhatsApp announces features to prevent account takeover
WhatsApp will be rolling out three new security features in the coming months, to provide users with increased privacy and control over their messages and to help prevent unauthorized account access and takeover.

Researchers Discover First Ever Major Ransomware Targeting macOS

'Zaraza' Bot Targets Google Chrome to Extract Login Credentials







The Rise of Payment Credential Vaults
43% of Consumers Who Had Issues With Stored Credentials Are Highly Interested In Payment Credential Vaults
The subscription economy is a major driver in the rise of payment credentials vaults, as are recurring payments writ large, and more consumers are interested in this form of storage.

As we learned in the PYMNTS study "Consumer Interest in Credentials Vaults," based on a survey of over 2,300 U.S. consumers, roughly 60% of consumers currently store credentials to pay for subscriptions and online purchases.

It's even higher among millennials and high-income consumers, of whom 68% and 65%, respectively, use stored credentials when making recurring payments.

We found that 39% of consumers would use payments vaults to make most or all of their online transactions if they could. The share is even higher among consumers who are already used to paying via stored credentials. 51% of these consumers would use payments vaults for most or all of their online transactions if they could.

Why the rising demand for payment credential vaults? Per the study, "interest in using a credentials vault correlates with having experienced more issues with payments in the past, such as having a payment declined because the card information was outdated."

We found that consumers who have experienced issues with their payment credentials are almost twice as likely to be interested in payment vaults than those who did not. pymnts.com

Walmart is Catching Up to Amazon
Walmart closes in on Amazon's retail search lead as its ecommerce bets pay off
US consumers are increasingly turning to Walmart.com, YouTube, Instagram, and TikTok to start their online shopping searches, according to Jungle Scout. Amazon, search engines, and Facebook have lost share since Q1 2022.

Beyond the chart: After making various ecommerce improvements over the past year, Walmart recently revamped its website and app, implementing a homepage that encourages shoppers to scroll through products as they would on social media platforms. The redesign also provides a more curated experience to better showcase its product offerings. insiderintelligence.com

Internal guidelines show how Amazon wants managers to address employee pay concerns about pay

Cost Drives 56% of All Retail Subscription Cancellations






Beachwood, OH: Man attempts to steal $12,000 in merchandise from Saks Fifth Avenue and Urban Gear
At 11:35 a.m. April 11, police arrested a Mayfield Heights man, 30, for attempting to steal $11,140 worth of merchandise from the Louis Vuitton store at Saks Fifth Avenue at Beachwood Place mall, 26300 Cedar Road. It was also learned that the man had stolen a coat valued at $1,298 from the mall's Next Urban Gear store.  cleveland.com

Bakersfield, CA: 3 accused of stealing $4K from shoe and clothing store
Three Bakersfield men were arrested Monday after police said they stole merchandise worth more than $4,000 from a local shoe and clothing store. Jason Molina, 23, Francisco Sandoval, 28, and Marcia Marquez, 23, were arrested in connection to a robbery Monday night at WSS shoe and clothing store, 1619 Panama Lane. A suspect sprayed pepper spray at a store employee when confronted by the worker, police said in a news release. The stolen merchandise was recovered at the suspect's vehicle and in a nearby apartment, BPD reported.  bakersfield.com

Westlake, OH: Police Want To Find Sunglass Thieves
Police in Westlake are looking for two women who may have stolen several pairs of sunglasses from Sunglass Hut at Crocker Park. On Saturday, April 8 at about 2:45p.m., Westlake Police were called to the store about the theft of several pairs of sunglasses about a half hour earlier. The two women suspects had already left. Employees say the two looked to be a mother and daughter, with the older woman appearing to be pregnant. They concealed seven pairs of sunglasses, valued at over $3,000, before they left without paying. wtam.iheart.com

Matthews, NC: 'Masterful job': Video shows 3 cars worth $235,000 stolen from Henderson dealership

Jamestown, ND: Two people in custody after $4,500 burglary at local Jamestown store

Cumberland County, PA: Two men work together to steal 51 shirts (valued at $2,200) from Capital City Mall

Wellington County, Ontario, Canada: Thousands of dollars in cosmetics stolen from Fergus store in distraction theft

View ORC Archives

Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center



Shootings & Deaths

Pleasanton, CA: Home Depot Loss Prevention associate shot to death while trying to stop in-store theft
A Home Depot employee who was shot inside the Pleasanton store on Tuesday afternoon died hours after he was trying to prevent a theft in the middle of the afternoon. Two suspects have been detained. The Alameda County Coroner has not yet identified him. But in a statement, Home Depot said the company is "heartbroken over this senseless tragedy," referring to the employee by his first name of Blake. "Blake was our associate and friend, and our hearts go out to his family and everyone who knew and loved him," the company statement read. Blake was in his 20s and worked in the loss prevention department, a co-worker said. The co-worker added that Blake was a "great guy who was just trying to do his job for the store." The shooting happened at around 2:15 p.m. at the Pleasanton Square Shopping Center at Johnson and Owens Drive. Police said dispatch received a call about a man bleeding inside the store; witnesses said the employee was trying to stop a theft in progress. At least two suspects were seen driving away from the scene immediately following the shooting. Alameda County sheriff's deputies found the pair and detained them at around 2:30 p.m. near Interstate 580 and Golf Links Road.

Pleasanton Police Lt. Erik  added the investigation is in its early stages and an update will be provided, including the identification of the suspects, after 9 a.m. Wednesday.  ktvu.com

Detroit, MI: Man, woman charged after beloved Security Guard killed in Detroit's Greektown
A man and a woman have been charged after a beloved security guard was killed over the weekend in Greektown, Detroit police said. The shooting happened at 8:03 p.m. Saturday, April 15, at a liquor store in the 570 block of Monroe Street in Detroit. Officials said Daryll Straughter, 48, of Detroit, was working as a security guard at the Athens Liquor store when an argument broke out between customers because somebody cut in line. Straughter was trying to resolve the situation when Travis Deshawn Irving, 33, of Detroit, pulled out a handgun and shot him in the chest, according to authorities. Medics rushed to the scene and took Straughter to a nearby hospital, but he died from his injuries.  clickondetroit.com

UK: London, England: Marks & Spencer Security Guard Charged With Killing Shoplifter From Single Punch
On Tuesday, a court heard that a Marks and Spencer security guard is accused of killing a shoplifter with one blow to the head. When the store security guard punched Jason Page in the head, he fell to the ground. He died in the hospital after getting a brain bleed. Sabuer Trabelsi, who was 44 and working his last day at the shop, denied a charge of manslaughter at the start of his hearing on Tuesday at Reading Crown Court.
A lawyer said that the security guard lied to the police and his coworkers about what happened by saying that Mr. Page was so drunk that he lost his balance and fell down. The guard at M&S in Lower Earley, Reading, Berks, chased Mr. Page, who was said to be homeless, out of the store after he "brazenly" stole £300 worth of meat from the shelves. Prosecutor Ward-Jackson explained what happened next by saying, "From CCTV, we can see that Mr. Page is lying still and that Mr. Trabelsi and Mr. Cripps (Store Manager) are walking back to M&S." They go back to check on him after a few seconds. "They stand on top of him. They must have been able to see that he had a bad head injury. When Mr. Cripps saw that Mr. Page was hurt, he called 999." After the claimed attack, Mr. Page got up and walked to the ambulance so he could be checked out. He soon started bleeding from his nose, so he was taken to intensive care in the hospital, where he died from a brain injury the next day.  telegraph.co.uk

Robberies, Incidents & Thefts

Nashville, TN: Kroger, Lowes, and Home Depot Loss Prevention assist Police in $250,000 Scrap Metal Investigation
A three-month investigation by Fraud Unit detectives with the assistance of Midtown Hills Precinct CFIT detectives into All Star Recycling, 406 Craighead Street, knowingly buying/selling stolen scrap metal, including catalytic converters, copper wire, and even shopping carts, resulted in today's arrest of manager Ying Bin Chen, 52. His sister, Annie Chen, 48, is the business owner. She was interviewed today but no charges have been placed against her at present. The investigation, led by Detective Jonathan Shepherd, is ongoing. The investigation began after Madison Precinct and Berry Hill Police detectives notified MNPD's Fraud Unit about separate cases involving the alleged fencing of stolen wire linked to the scrap yard. Detectives this morning entered All Star Recycling and seized items valued at approximately $250,000 dollars. "From construction sites to Nashville Electric Service substations and retail/grocery stores to personal vehicles, today's investigation should greatly reduce the market for stolen wire and catalytic converters," Chief John Drake said. Yin Bin Chen is charged with conspiracy to commit theft of property. He is free on $5,000 bond. Kroger, Lowes, and Home Depot loss prevention personnel assisted in the investigation. nashville.gov

Phoenix, AZ: AZ House ponders bill that punish electronic theft of gasoline
State lawmakers are moving to put a kibosh on one electronic method of stealing increasingly expensive gasoline. Legislation awaiting House action would make it a Class 3 felony to use what's known as a "pulsar manipulation device" to trick gas pumps into thinking that just a little bit of fuel is being dispensed when hundreds of gallons could actually be going through the nozzle. That would carry a presumed penalty of 3 1/2 years in state prison. But not everyone is convinced that SB 1177 sponsored by Sen. Anthony Kern, R-Glendale is needed, given that the theft of gasoline itself already is a crime. At the heart of the problem is that gas pumps monitor the flow of fuel electronically rather than mechanically. It is that monitoring by the internal pulsar that shows up on the pump and on screens in the store. Mike Williams, a lobbyist for the Arizona Petroleum Marketers Association, said thieves who can break into a pump can use the device to interfere with that signal. Put simply, what is actually being pumped is far more than the pump indicates. Chris Olson, who owns 13 SuperPumper stations in the Phoenix area, said it's happened to him seven times, losing almost 2,000 gallons of fuel. And he said an associate with Circle K told him that the company had lost "hundreds of thousands of gallons" nationwide through the scam.  wmicentral.com

Cleveland, OH: 2 Cleveland men charged in connection with multiple store robberies
Two Cleveland men are facing multiple charges in connection with six robberies that happened within 12 days from late March to early April at various locations in Cleveland and Euclid. Cuyahoga County Prosecutor Michael C. O'Malley identifies the suspects and their charges as follows: 20-year-old Xhyair Bennett was indicted on Six counts of Aggravated Robbery, 18-year-old Errol Bankston was indicted on Five counts of Aggravated Robbery. Bennett and Bankston are believed to be responsible Armed Robberies at 3 Dollar Generals, Family Dollar, Rite Aid and a Walgreens wkyc.com

Victoria, BC, Canada: 'Not going to give up': Jewelry store vows to stay open after violent robbery in Victoria
The owner of a century-old jewelry store in Victoria says staff have no plans to close up shop after a dramatic armed robbery over the weekend. Surveillance video of the robbery shows a man enter the store and pull out a hammer, smashing display cases and stealing items. Several expensive pieces, including a Rolex watch worth $20,000, were stolen from the store. The man was confronted by staff and Francis Jewellers owner Rafal Zebrowski, with some workers picking up chairs to try to force the man outside. "We're doing OK," Zebrowski told Victoria radio station CFAX-1070 on Tuesday. "But let me just start by saying that we have received an absolute and overwhelming number of emails, texts, phone calls - flowers that have been left in front of our store yesterday with well wishes and so on - that show that despite what's happening, people would like us to stay in business and not give up, and definitely we will do that," he said. Zebrowski says the store was closed Monday so staff could decompress, share a meal, and discuss what happened. "I have to say that spirits are high despite all of it," he said.  vancouverisland.ctvnews.ca

Prince George, BC, Canada: "Boost and Bust" RCMP arrest 23 shoplifters at Pine Centre Mall; recovering over $7,000 in merchandise

Prince George's County, MD: Police searching for 3 men who attacked and robbed a customer waiting in line at a CVS

Stockton, CA: Burglars use car to smash jewelry store front and break inside; 2nd Asian Jewelry store hit in 8 days

DOJ: Concord, NH: Manchester Man Pleads Guilty to Stealing More Than $165,500 in a Series of Robberies

Secaucus, NJ: 3 men arrested for Easter Armed Robbery at Dunkin' Donuts

Perth Amboy, NJ: Man sentenced to 13 years in prison for robbing pizza delivery man at gunpoint



Auto - Matthews, NC - Burglary
C-Store - Greensboro, NC - Robbery
C-Store - Greensboro, NC - Robbery
C-Store - Lancaster, SC - Armed Robbery
CVS - Prince George's County, MD - Robbery
Clothing - Jamestown, ND - Burglary
Clothing - Cumberland County, PA - Robbery
Department - Cedar Falls, IA - Robbery
Dollar - Milledgeville, GA - Armed Robbery
Dollar - Philadelphia, PA - Armed Robbery
Eyewear - Cleveland, OH - Robbery
Hardware - Pleasanton, CA - Armed Robbery / LP killed
Jewelry - Stockton, CA - Burglary
• Jewelry - Las Vegas, NV - Robbery
• Jewelry - Peabody, MA - Armed Robbery
• Jewelry - Cambridge, OH - Robbery
• Jewelry - Hyannis, MA - Robbery
• Jewelry - Tigard, OR - Robbery
• Jewelry - Greensboro, NC - Robbery
Restaurant - San Francisco, CA - Burglary
Restaurant - Secaucus, NJ - Armed Robbery
Walgreens - Greensboro, NC - Robbery
Walmart - Bay Minette, AL - Robbery


Daily Totals:
• 19 robberies
• 4 burglaries
• 1 shooting
• 1 killed

Click to enlarge map



Bernard Peterson, CFI, LSA named District Asset Protection Manager
for Kroger

Submit Your New Hires/Promotions or New Position






Featured Job Spotlights


An Industry Obligation - Staffing 'Best in Class' Teams

Every one has a role to play in building an industry.
Filled your job? Any good candidates left over?
Help your colleagues - your industry - Build 'Best in Class' teams.

Refer the Best & Build the Best
Quality - Diversity - Industry Obligation


Director of Retail Solutions - North America
Denver, CO - posted April 5
This role will be focused on selling our SaaS retail crime intelligence platform by developing new prospects, and progressing Enterprise level prospects through our sales process. You will report directly to the VP of Retail Solutions - North America, and work alongside our Marketing, Partnerships and Customer Success team to grow our customer base...

Manager, Regional Loss Prevention
Minneapolis, MN - posted April 4
This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue...

Field Loss Prevention Manager
Atlanta, GA - posted March 21
As a Field Loss Prevention Manager (FLPM) you will coordinate Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations. FLPM's are depended on to be an expert in auditing, investigating, and training...

Corporate Risk Manager
Charlotte or Raleigh, NC - posted February 14
Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries; Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not...

Director of Asset Protection & Safety
Mount Horeb, WI - posted January 27
The Director of Asset Protection and Safety is responsible for developing strategies, supporting initiatives, and creating a vibrant culture relating to all aspects of asset protection and safety throughout the organization. As the expert strategist and leader of asset protection and safety, this role applies broad knowledge and seasoned experience to address risks...

Loss Prevention Analyst
Ashburn, VA - posted February 21
This position pays $67,725 - $75,000 per year:
The LP Analyst protects the company's assets from internal theft by using investigative resources (i.e., exception-based reporting (EBR), micros reporting, inventory reporting, CCTV, etc.). The primary responsibility of the LP Analyst is to identify potential loss prevention issues such as employee theft in SSP America's operation across North America...

Manager of Asset Protection (Corporate and DC)
North Kingstown, RI - posted February 17
The Manager of Asset Protection - Corporate and Distribution Center ("DC") role at Ocean State Job Lot ("OSJL" and "Company") will have overall responsibility for the ongoing safety and security of all operations throughout the corporate office and supply chain...

Business Continuity Planning Manager
Jacksonville, FL - posted January 26
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs to include but not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization. In addition, the position will develop and lead testing requirements to ensure these programs are effective and can be executed in the event of a disaster/crisis...

Region Asset Protection Manager-St Augustine and Daytona Beach Market
Jacksonville, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...


Region Asset Protection Manager: Fresco y Mas Banner
Hialeah, FL - posted January 18
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here

View Featured Jobs   |   Post Your Job



Trade shows offer the absolute best opportunity for networking with colleagues and industry friends and making new friends. Staying within your group at a show, while safe, isn't the best thing to do. Take advantage of the opportunity and expand your network, get to know new people and learn as much as you can. Some of these new relationships will last your whole career and a number of them can make a difference.

Just a Thought,

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    downing-downing.com    /    Advertise with The D&D Daily