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How Is Expansion Of Video Storage Capabilities Impacting Security?
Video storage has come a long way since rooms full of VCRs stored video from an
entire system of cameras. Video storage equates to data storage, and there are
multiple options ranging from hard disk storage to the cloud to storage on each
individual camera using SD cards. Increasingly, cloud-based storage is an
attractive option to store video footage conveniently and safely. We asked this
week's Expert Panel Roundtable: How is expansion of video storage
capabilities impacting the security industry?
Rob Muehlbauer - Senior Manager, Business Development,
Axis Communications
One
word: analytics. As AI-enabled analytics become more accessible and increasingly
more accurate than ever before, every piece of data has a potential use for
either security purposes, business intelligence, or improving operational
efficiency. Enterprises are overseeing massive amounts of data, as there is
always new information to be gleaned once analysis has been performed. For
instance, loss prevention retail analytics are becoming increasingly more
common, making organisations more aware of their security gaps. AI analysis can
also preempt security breaches by recognising patterns from previous data and
being able to alert the right parties. Basically, enhanced storage capabilities
mean enhanced analysis capabilities, resulting in the security industry being
more valuable, prepared, and proactive than ever before.
Read more here
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Retailers share how they
use face matching AI for workplace violence prevention, store safety
FaceFirst
helps you comply with new workplace violence laws and provide safer stores
California recently joined a growing number of states requiring employer
workplace violence programs. At FaceFirst, that's our focus every day! Whether
you're facing violent ex-employees, violent ex-spouses, or violent day-to-day
thieves, our face matching software provides active threat management. We send
immediate alerts when known threats enter. Our real-time notifications help you
provide safer stores for your employees and customers.
Senior retail LP experts shared their real-world store safety experiences from
the 2023 APEX stage in Nashville. Here are two examples from one session:
"We've partnered with
FaceFirst for five years. They've really helped us enhance the efficiency of
our store management and asset protection teams. With real-time alerting, we
know who's walking into our stores within three to five seconds. It gives us
situational awareness for threats of violence, for those individuals we
don't want our people to approach. It helps reduce law enforcement's
response time to our stores, too. It's been absolutely great for us."
"When we went to the organization about the need for this [face matching]
technology, our first priority was life safety. The majority of C-suite
discussions today are: How do we keep our stores, our customers, and our
associates safe? I don't know of a better tool that helps us be more
proactive and mitigate threats in our stores. This technology has advanced
so much, and you're going to see it grow exponentially. If you're interested
in this tool, I would tell your organization: You're going to be way behind
the curve without it."
Another APEX session focused specifically on workplace violence. FaceFirst can
help you comply with laws that require companies to implement workplace violence
programs. California's new law takes effect July 1, 2024. At least nine states
now require employers to provide workplace violence programs.
The human tragedies of workplace violence are incalculable, but there are other
costs to consider. After a former employee killed seven people in January 2023,
California fined the two employers involved for failing to have a workplace
violence notification system in place. They also cited one of the two employers
for failing to address previous workplace violence incidents.
FaceFirst has seen significant market adoption driven by in-store violence and
theft. Our face matching technology delivers vital life safety, loss prevention,
and investigative benefits.
Calculate
the risks of being caught unaware when a known offender enters your store. If
you knew there was a proven solution to keep your valued employees and customers
safer from violent offenders, would you implement it? The real risk is answering
no.
FaceFirst's solution is fast and accurate-take action today at
facefirst.com.
The U.S. Crime Surge
The Retail Impact
Retailers & Lawmakers Unite Against ORC
NRF to Host 'Fight Retail Crime Day' Press Conference with Congressional Leaders
WHAT: The National Retail Federation is
declaring Oct. 26
Fight Retail Crime Day and is convening retailers in Washington, D.C., to
advocate for passage of the Combating Organized Retail Crime Act.
As alarming incidents of organized retail crime continue to occur across the
country, congressional leaders and retailers are coming together to urge for
passage of the Combating Organized Retail Crime Act. This bipartisan, federal
solution would establish a national coordination center, combining expertise and
resources from federal, state and local law enforcement agencies and retail
industry representatives to curb organized retail crime.
WHO:
•
NRF President and CEO Matthew Shay
•
Sen. Chuck Grassley, R-Iowa
•
Sen. Catherine Cortez Masto, D-Nev.
•
Rep. David Joyce, R-Ohio
•
Rep. Dina Titus, D-Nev.
•
Rep. Susie Lee, D-Nev.
•
Additional guests to be announced
WHEN: Thursday, Oct. 26, 2023, 9 a.m. - 9:30
a.m. ET
WHERE: Senate Swamp - U.S. Capitol Building,
Washington, D.C. 20510
WHY:
This day of action unites the retail community to advocate for solutions in
combating organized retail crime. NRF's
2023 National Retail Security Survey found that retailers lost an estimated
$112.1 billion to shrink in 2022, and more than two-thirds (67%) said they were
seeing even more violence and aggression from ORC perpetrators compared with a
year ago.
As the leading authority and voice for the retail industry, NRF has long
advocated for policy solutions to stifle the threat of retail crime in stores
large and small across the country.
Learn more about the "Reality
of Retail Shrink."
ORC's Worldwide Impact
Rising Retail Theft Is a Global, Not American, Problem
Hundreds of retailers are shutting down across the country in what some experts
are dubbing
the "retail apocalypse," and a large number of the closures are tied to an
uptick in retail crime.
This month,
Target announced it would be closing nine stores
due to skyrocketing shoplifting levels.
Walmart has also dealt with similar concerns
at its locations, shuttering four in Chicago and warning that price increases
could be on the way as inventory disappears.
Across the sector, retail crime is having a significant impact on companies'
bottom lines.
In 2022, inventory shrink contributed to $112.1 billion in losses, up from $93.9
billion in 2021, the
latest National Retail Security Survey found.
The problem is not actually American in nature, however. In a letter penned by
the British Retail Consortium, company leaders from some of the nation's top
88 stores called on U.K. Home Secretary Suella Braverman to take action on the
rising retail theft
taking place across their country.
The company leaders said store employees face "unacceptable levels of violence
and abuse," as many store visitors participate in organized crime or even
violence toward the workers themselves. As part of the letter,
leaders asked for a new statutory offense, making it a specific crime to
assault, threaten or abuse a retail worker.
If enacted, company officials say it would send a "clear message" from
Parliament that
retail crime is not tolerated while boosting safety for their workers.
Mirroring American levels of rising crime, rates of violence and abuse toward
retail employees in the United Kingdom have nearly doubled
pre-pandemic levels. In 2022, workers dealt with 867 incidents every day,
according to the BRC 2023 Crime Survey.
In the United States,
many retailers have pushed for legislation like the Combating Organized Retail
Crime Act. The bill
works to create an Organized Retail Crime Coordination Center which would
support sharing retail crime information across states and to the federal
government.
newsweek.com
Retailers Worldwide Adopt Facial Recognition as
Theft Deterrent
NZ retailers turn to facial recognition to stem surge in crime
Retail crime has surged in New Zealand,
with the latest
Survey report published by industry group Retail NZ citing the annual cost
of retail crime at a staggering NZ$2.6 billion (roughly US$1.5 billion).
Retail crime is also on the rise in Australia,
with the Japan Times
reporting an estimated AU$10 billion loss ($6.4 billion) in the year for
both Australia and New Zealand combined.
Just like in other places, notably including
Britain, rising retail theft has motivated adoption of facial recognition.
Retail NZ's report reveals that
92 percent of retailers surveyed fell victim to crime in the past year,
with an increase in violent and brazen attacks.
Experts attribute the surge in retail crime to a myriad of factors. While many
associate increased thefts with the cost-of-living crisis, another significant
factor is an increasing trend among young people to steal for social media
notoriety, observers say. Organized crime, where items are stolen to order by
career criminals, also plays a significant role. According to
Phil Thomson, the CEO and co-founder of
Auror,
a retail crime intelligence platform,
60 percent of thefts are committed by individuals who make a living out of it.
Another contributing factor cited by retailers in the survey is
the lack of adequate deterrents for thieves.
According to one survey respondent, "Police are understaffed and do not
prioritize retail crime. There is little in the way of deterrent as the crime is
considered minor now."
In light of these escalating crime rates, businesses in
New Zealand and Australia are revamping their security measures.
Many are turning to technology solutions like rooftop sensors, automatic gates
at self-checkouts, and facial recognition software, Japan Times reports. Other
preventive measures include the installation of bollards to deter ram raids.
In its survey report recommendations, Retail NZ urges the government to
cooperate closely with retailers to address the issue.
They are advocating for the introduction of facial recognition and automated
number plate recognition (ANPR) technology
to counteract crime in the sector and for the imposition of stricter penalties
for individuals who assault retail workers.
biometricupdate.com
Canada Grappling with Same ORC Crisis
New Toronto Crime Stoppers campaign targets 'organized retail crime' that goes
beyond shoplifting
Toronto police say they have seen a rise in
crimes targeting retail spaces and some of it appears to be organized.
"Organized
retail crime poses significant safety risks to both store employees and
consumers and it leads to the sale of both stolen and counterfeit goods," TPS
Board Chair Ann Morgan said at a news conference Tuesday to kick off a new
Crime Stoppers awareness campaign.
Rui Rodrigues, executive advisor for the Retail Council
of Canada, said that while traditional shoplifting is a problem, it
typically involves individuals stealing single items for their own personal use.
Increasingly, he said, stores are seeing individuals stealing large volumes
of items for resale, sometimes at the behest of people operating illicit online
storefronts where they can sell the stolen goods.
Rodrigues said, "There are professional groups that steal and it is an
enterprise. There are groups that are preying upon marginalized individuals
across Canada." He said storefront workers - not just at large retailers with
many locations - are seeing an "unprecedented" amount of violence.
Toronto Crime Stoppers Chair Sean Sportun
said proceeds from the thefts often go toward funding other types of criminal
activity as well.
Rodrigues said his group would like to see amendments to the criminal code to
differentiate between simple shoplifting and more organized and violent crimes
targeting retail.
"It's not about shoplifting," he said. "It's putting an emphasis on the
criminals and the criminal organizations that are proliferating those types of
crimes in our communities."
cp24.com
Has the 'Defund' Movement Fueled Retail Looting?
Alleged Philadelphia Looter's Lawyer Cries Racism
Dayjia
Blackwell, also known as "Meatball" among her digital fans, is facing six felony
charges for the incident that occurred on September 26. Blackwell's live stream
follows her as she accompanies
mobs of looters who
broke into several retail stores in Philadelphia.
She is being held on a $25,000 bond.
Jessica Mann, the attorney representing Blackwell, said she was
"sickened" by the coverage of Blackwell's case.
Mann
accused the media of
using the incident to attack minorities
"mercilessly."
Mann also
claimed that the
looters were justified in their actions
after the recent shooting of Eddie Irizarry, whom Officer Mark Dial fatally shot
on August 14. Mann and other activists accused Dial of murdering Irizarry,
although Irizarry was seen brandishing a knife.
The increase in looting
has put pressure on Democrat lawmakers in Philadelphia,
who are accused of either remaining silent or implicitly supporting rioters.
Senators John Fetterman and Bob Casey have notably avoided the issue. Their
constituents are urging them to speak up and take action.
Retailers have seen an
unprecedented rise in retail crime throughout the year in far-left cities.
Many incidents include organized efforts by mobs of violent looters. The surge
in violence and crime has prompted retail giant Target to close nine stores in
five blue cities and partner with the Department of Homeland Security.
The rise in retail crime follows the decision of Democrat officials to embrace
the "Defund the Police" movement.
Blue cities have
slashed police funding in recent years, sometimes significantly.
Hillary Ronen, the City Supervisor of San Francisco, notably supported the move,
then reversed course after begging for more police officers earlier this year.
Her district has been hit especially hard by an increase in retail crime. She
accused the officers and mayor of betraying her and her constituents.
They frequently respond
by telling her that no officers are available to send.
nationrise.com
Oakland's Crime Crisis Mapped
Actions Have Consequences: Crime Out of Control in US Cities
The crime map
for Oakland, California, provides a telling glimpse into the reality that locals
there live with on a daily basis.
The
colored
dots indicate incidents of
car thefts, assaults,
drug-related crimes, robberies,
and so on that have taken place in and around Oakland the previous week. The map
is an indicator of what many have known for some time-namely, that
failure to support law enforcement and prosecute criminals will result in more
crime.
In 2020, far-left lawmakers and activists called for the defunding of America's
police departments. Claims like "Defunding the Police Will Actually Make Us
Safer" from the American Civil Liberties Union
discouraged policing
and encouraged crime. Now, America is reaping the consequences.
Meanwhile,
in the nation's
capital, violent crime has increased 39% so far in 2023,
compared with the year before, according to Washington, D.C.'s Metropolitan
Police Department.
After nights of violence and looting at stores in Philadelphia in late
September, the
Pennsylvania Liquor
Control Board announced plans to close all 48 of its Philadelphia locations.
Most have since reopened, but some remained closed for repairs.
dailysignal.com
ORC Slams Target's Bottom Line
Target stock wipes $30B in 6 months as 'violence and theft' soar
In recent months, Target Corporation has seen
a significant decline in its stock market performance,
notably lagging behind the robust gains seen in the broader S&P 500 index
throughout 2023.
This
downward trend can largely be attributed to shifting consumer sentiment,
sluggish company sales, and weakening demand for certain product categories. In
addition, widespread boycotts against the company's controversial Pride-themed
clothing line for children also played their part.
However, a less-discussed factor has also played a role in
Target's struggles - the substantial losses incurred from organized retail crime
and in-store thefts,
adding an additional layer of challenge to the company's 2023 performance.
Target closed multiple stores due to organized retail crime
In May 2023, Target said it expected to sustain
$1.3 billion in losses due to "theft and organized crime."
At the time, the retail giant said its profit would lose $500 million more than
what it did in 2022, when it took a $800 million hit because of an "inventory
shrink."
Since this warning,
TGT shares have plummeted considerably.
Notably, the company lost $30 billion in market value in 6 months since theft
activity accelerated, dropping from nearly $170 apiece to the current $106.6,
The Kobeissi Letter pointed out on October 4.
finbold.com
LP Programs Ramp Up Ahead of Expected Holiday
Theft Surge
Gearing Up for a Great Holiday Season
Shrink is always of concern for retailers, but the holiday rush can drive up
losses alongside sales. More people shopping
means more to keep track of, giving thieves ample opportunities to sneak
merchandise out unnoticed.
Retailers would be wise to begin evaluating their loss prevention programs now
to ensure that they can scale with holiday demands. Looking at data from
previous years as well as other, more recent demand spikes can
highlight high-risk items and areas to help retailers harden the right targets.
Data from computer vision and other AI-enabled analytics solutions can also help
in this regard, as cross-referencing the information from these datasets can
give insights into thieves' tactics, which items are prone to bulk theft events,
and more. Meanwhile,
RFID systems can help on the other side of the coin, acting as proof of a stolen
item's origin and giving retailers the chance to recover stolen goods.
The holiday season's reputation as an unpredictable and overwhelming time of
year is well-deserved, but it's not insurmountable. While it used to be a time
marked by guesswork and gut feelings,
today's retailers have the tools to bring many aspects of their operations back
into their control.
With the industry's recent investments in digitalization and customer experience
improvements,
most retailers already have the data they need at their fingertips.
They just need to find the right ways to use it. When they do, they'll be able
to rest easier - during the holiday season and any other time of year.
mytotalretail.com
Ex-Con Walks Free No-Bail After $70k High-End Boutique Robbery
Illinois SAFE-T Act Lets Parolee Walk Free
IL State's Attorneys Already Voicing Concerns About Suspects Avoiding Jail &
Court
As Illinois prosecutors deal with provisions of the
SAFE-T Act, including
cashless bail, the long-term repercussions remain to be seen.
Jeffrey Clayton, executive director of the American Bail Coalition, said there
are several serious crimes that will allow a person to avoid jail time.
"The question now is what is the detention list and I have obtained a copy and I
can tell you that there are going to be some really serious offenders who are
not going to be going to jail," Clayton said.
One example is a case involved the
robbery of a high-end boutique in Hinsdale
where a gang used a sledgehammer to shatter a window before
making off with nearly $70,000 worth of merchandise.
Blood was left at the scene, and
DNA testing matched the DNA to an individual on parole
who was convicted of armed robbery and aggravated battery. The man subsequently
was able to walk free without posting bail.
Recently, McHenry County State's Attorney Patrick Kenneally
blasted
the SAFE-T Act on social media, highlighting non-detainable offenses like
aggravated battery and strangulation, and said the law is a "far cry from being
safe."
thecentersquare.com
Assaults against NYPD cops have skyrocketed by 25%+ since last year: data
Assaults against NYPD cops have skyrocketed by more than 25% this year,
troubling new police data obtained by The Post shows.
So far in 2023, 1,731 assaults on cops have been reported, compared to 1,371 for
the same period last year - a 26.25% increase, the NYPD statistics show.
The numbers include attacks on uniformed cops as well as those against off-duty
officers who take "police action" - meaning identifying themselves as members of
New York's Finest, the NYPD said.
Patrick Hendry, the president of the Police Benevolent Association union, blamed
"anti-police activists" and
criminal cases being "thrown out" among the reasons for the dramatic spike.
nypost.com
Alabama Lawmakers Put Forward a Bill Aimed at Retail Crime
Retailers
in Alabama have expressed concerns that if state leaders don't crack down harder
on this crime it will get much worse.
What's behind the reports of 'unprecedented' retail theft
The Growing Scourge of Organized Retail Theft: Seeking Justice, Not Vengeance
AI & Workplace Safety
Companies Turn to AI to Improve Workplace Safety
While the use of generative AI to save HR professionals time and boost their
productivity has captured headlines, another use of artificial intelligence in
the workplace is having a significant impact:
improving worker safety and reducing on-the-job injury and fatality rates.
Workplace fatality rates
rose
significantly in 2021,
according to data from the U.S. Bureau of Labor Statistics (BLS), to the
highest annual rate since 2016.
To
help reverse the trend and enhance occupational safety,
more companies are turning to AI, advanced data analytics tools and other
safety-related technologies,
according to a report from the National Safety Council (NSC), a nonprofit safety
advocacy organization in Itasca, Ill.
Natural Language Processing
Commonly used in other areas of HR, such as for sentiment analysis of engagement
surveys, natural language processing (NLP) technology is now being used to
reduce laborious manual processes and streamline safety reporting.
Computer Vision Technology
Computer vision technology monitors video footage and images in the workplace,
detecting a wide variety of objects to identify risks.
"It includes things like automated alerts for equipment malfunctions,
understanding if someone is wearing the appropriate personal protective
equipment [PPE] or even identifying actions that can lead to workplace
violence," Ischer said.
Predictive and Prescriptive Analytics Engines
Predictive and prescriptive analytics use AI to
help learn cause and effect from historical safety data, with the goal of
helping organizations avoid safety incidents before they occur-or
to mitigate the fallout once such events have happened.
shrm.org
Workers Demand '24/7 Store Security & Safety
Plans'
Southeast Waffle House workers rallied in Downtown Atlanta
Workers are demanding a higher minimum wage and 24/7 security at Waffle House
stores.
Waffle House workers from Georgia, North Carolina, and South Carolina rallied at
the 100 Piedmont Avenue store in downtown Atlanta last month after
delivering a
petition to management demanding
better workplace
safety, higher wages and an end to mandatory paycheck deductions
for shift meals.
They've joined forces with the Union of Southern Service Workers to
push for 24/7 store security and safety plans,
a guaranteed $25 per hour pay rate for all Waffle House employees and the option
to buy discounted shift meals.
In addition to the risk of burns and other injuries, Green said, the customers
can create an unsafe environment.
"My customers sometimes will show up trying to provoke me into a fight, because
they think we're all MMA fighters or something," he said. "We're just people
trying to do our job. That's why
we're demanding 24-hour
security.
atlantaciviccircle.org
Applying AI to Returns Management
Retailers Use AI to Master Holiday Returns
As rising costs squeeze margins, retailers have to find some way to tackle the
long holiday returns season without losing their proverbial shirts.
AI can help retailers
ensure that returns won't force them to start the post-peak season in a rut.
By
strategically applying
AI to returns management,
retailers can become more efficient and remain profitable during the holiday
season and beyond.
However, retailers can go a step further by looking at returns as an integral
part of returns management, rather than as a separate category. When retailers
evaluate returns as part of a larger supply chain rather than evaluating each
return separately, savings related to markdowns, logistics costs and employee
time can be realized.
mytotalretail.com
NRF Economist Says U.S. Economy Still Shows Resilience
The
U.S. economy is
continuing to grow even
as labor disputes across the country and uncertainty created by Congress add to
the ongoing challenges of inflation and high interest rates, NRF Chief Economist
Jack Kleinhenz said today.
"New turbulence from the expanding autoworkers strike and the threat of a
government shutdown - which could still happen after Congress' short-term
funding measure expires - have added to the existing headwinds already facing
the economy," Kleinhenz said. "Nonetheless,
the economy continues
to chug along and defy recession predictions, proving it to be more resilient
than anticipated."
nrf.com
How to Successfully Get Started With RFID: Step-by-Step Guide for Apparel Retail
LA City Council moves closer to ban cashless retail businesses
Should Toys "R" Us Be Toying With Flagships Again?
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Retail & Hospitality ISAC Announces 2023 Award Winners
Skechers, Target, and Palo Alto Networks earn top
honors in the Peer Choice awards category.
Vienna,
VA (October 4, 2023) -
The Retail & Hospitality
Information Sharing and Analysis Center (RH-ISAC) announced its 2023 award
winners during the annual membership meeting held on October 3 in Plano, Texas.
The awards recognize outstanding companies and individuals who have displayed
extraordinary dedication to RH-ISAC's mission to build a collaborative sharing
community that enables consumer-facing organizations to defend against cyber
threats.
CISO
of the Year: Brett Cumming, Skechers
Brett Cumming, Sr. Director of Information Security at Skechers, won the 2023
Peer Choice Award for CISO of the Year. This award honors exceptional leadership
and recognizes a recipient who is a thought leader whose experiences add
strategic value and whose engagements are an asset to the larger community.
Brett is a highly engaged member of the RH-ISAC, where he serves as a member of
the board of directors and is an active participant in the CISO community. In
addition to being named as CISO of the Year, Brett was also honored as an
inaugural recipient of the RH-ISAC Community Development award, which honors
those who have helped grow RH-ISAC membership.
Cybersecurity Practitioner of the Year: Matt Brady, Target
Matt
Brady, director of cyber threat intelligence at Target, earned the 2023 Peer
Choice Award for Cybersecurity Practitioner of the Year, which honors a cyber
intelligence practitioner who has demonstrated significant time, energy, and
involvement to add value to the RH-ISAC by sharing threat intelligence and
contributing content to events.
Matt is one of the most active RH-ISAC members, and he regularly contributes
valuable intel and RFI responses on RH-ISAC's Member Exchange and Slack
channels. He has also been a featured speaker at multiple RH-ISAC events,
including participating in a breakout session panel at the 2023 Summit.
Team
of the Year: Target
The Team of the Year award honors a cybersecurity team that has demonstrated
significant time, energy, and involvement to add value to the RH-ISAC
organization by sharing threat intelligence, and contributing content to
webinars, events, and working groups. The 2023 recipient of this award is
Target, one of RH-ISAC's most active Core Members. Over the past year, Target
has been instrumental in establishing new RH-ISAC Working Groups and
participating in events, including hosting a CISO event at their headquarters in
Minneapolis.
Click here to read the full press release and see additional award winners
It Pays to Be Prepared!
Cybersecurity preparedness pays big dividends for businesses
Businesses are taking cybersecurity more seriously by boosting resources and
preparedness, according to GetApp.
While there is still work to be done,
increased investments
and training are likely behind these impressive gains:
the study shows that, since last year,
phishing links clicked by workers decreased 25% while ransomware attacks
dropped 30%.
However,
the report finds that
only 34% of businesses
are training staff on
social engineering techniques.
Phishing is down, but the overall threat remains high
Phishing effectiveness
has cooled from last year's critical high:
80% of businesses report receiving phishing emails this year (from 89% in 2022),
and 61% say their employees clicked on a malicious link (from 81% in 2022).
While this is promising news, IT security managers consider advanced phishing
attacks as the top threat heading into 2024.
Ransomware attacks have dropped from 53% to 37% year over year,
while the rate of victims paying the ransom has plummeted from 67% to 36%. This
can be attributed to a sharp rise in businesses decrypting ransomware on their
own, along with rising adoption of incident response plans.
IT security spending is up at US businesses
Seven in ten businesses
have increased their
IT security budget this year,
compared to 63% in 2022. Another indicator that businesses are taking security
more seriously is the steadily growing number that have formal protocols in
place to report a suspected cyberattack, rising from 77% in 2021 to 83% in 2022,
and now up to 94% in 2023.
The number of businesses that
provide
security awareness training every six months has more than doubled over the
last four years (42% in
2023 vs. 19% in 2019) and continues to increase at a steady pace.
helpnetsecurity.com
The Growing Complexity of the CISO Role
CISO's compass: Mastering tech, inspiring teams, and confronting risk
In this Help Net Security interview, Okey Obudulu, CISO at Skillsoft, talks
about the
increasing complexity of the CISO role and challenges they face.
He discusses the business environment, tech innovation, the evolving regulatory
landscape, limited resources, and budgets.
Obudulu also provides recommendations for CISOs, emphasizing the
need to embrace continuous learning across multiple domains and build strong
partnerships
throughout the organization to instill a company-wide culture of security
awareness.
With the increasing complexity of the CISO role, what are the top three
challenges you believe they face, and how can they best address these?
The first major
challenge faced by CISOs is
the increased complexity of today's business environment, which is heightened by
the rapid pace of tech innovation and the evolving regulatory landscape.
Organizations need to navigate this business environment to be successful, which
often means adopting new technologies, developing new processes, or expanding to
new markets to drive growth.
However, all this complexity leads to greater risk, which means that
CISOs are playing an increasingly vital - albeit more challenging - role in
setting up the business for success.
Limited resources and budgets are another major challenge faced by CISOs.
The threat environment is not static, and attackers will constantly look for new
and innovative ways to achieve their goals. At the same time, technology itself
continues to evolve, which means that a company's tech stack will also change
over time.
To keep pace with both the threat landscape and rate of tech innovation,
organizations need to make ongoing investments in security,
which becomes challenging from a resource and budget perspective.
Lastly, CISOs are challenged to keep their skills and knowledge up to date.
Working in security means needing to build expertise that is both broad and
deep, spanning multiple domains across technology and compliance.
helpnetsecurity.com
NSA and CISA Release Advisory on Top Ten Cybersecurity Misconfigurations
Tackling cyber risks head-on using security questionnaires |
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FTC's Amazon Lawsuit Facing More Backlash
Why the FTC's Antitrust Case against Amazon Misses the Mark
The FTC is ignoring the realities of today's
retail world in asserting that Amazon is a monopolist.
As is standard in antitrust cases, it's necessary for the FTC first to prove
Amazon is, in fact, a monopoly in order to assert that it is abusing its
monopoly position. (Otherwise, the business practices in question could simply
be rejected by the other party and it could take its dealings elsewhere, with
more agreeable terms.) Indeed,
the complaint asserts, "Amazon is a monopolist," but it fails to
convincingly support that claim.
While it may be true that, as the claim asserts, "Amazon's share of the overall
value of goods sold by online superstores is well above 60%,"
it's hard to believe that consumers really only have, as the FTC claims,
Walmart, Target, and eBay from which to choose to buy many of those products.
Because of brick-and-mortar stores, product websites, sellers through social
media, catalogue purchases, and others,
Amazon makes up only 1 percent of total global retail and
10.4 percent of total U.S. retail sales.
The FTC attempts to justify its narrowly defined market, but those
justifications are not persuasive. Excluding brick-and-mortar competitors
because of the 24/7 nature of Amazon ignores 24-hour Walgreens, 7-Elevens, and
others where retail sales take place. Walmart, included in the FTC's market
definition of competitors to Amazon,
previously offered 24-hour stores but, after the Covid-19 pandemic, changed
that policy to allow for enhanced cleaning of their stores. That the retail
behemoth has not gone back to being open around the clock but retains the
capability to do so suggests that the overnight hours may not be a significant
source of revenue and not a relevant distinguishing factor for the FTC to cite.
(Plus, Walmart.com is still an option for consumers at 2 a.m.) At the very
least,
the FTC would have to prove orders made on Amazon in the wee hours of the night
are significant enough to raise antitrust concerns.
nationalreview.com
China Expects All Expatriates to Report
Information
EU: Alibaba investigated over 'possible espionage' at logistics hub
The Chinese tech and retail giant Alibaba is
being investigated by the authorities in Belgium over possible charges of
espionage.
Referring
to the company's main European logistics centre at Liège airport, the Belgian
security service said it was working to "detect and fight against possible
spying and/or interference activities carried out by Chinese entities including
Alibaba".
Professor Jonathan Holslag of Vrije Universiteit Brussel to the FT the main
source of concern was that Alibaba "alongside a couple of other logistical
platforms that the Chinese have been proposing to European countries, is
giving them a lot of insights into supply chains and into eventual
vulnerabilities".
retail-week.com
Amazon issues urgent warning about this new scam
Adobe: US Online Holiday Sales to Increase Nearly 5%
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Phoenix Police Leads Multi-Agency Operation Against Retail Theft
The Phoenix Police Department recently conducted a successful multi-agency
operation targeting Organized Retail Crime. The Phoenix Police Department
Property Crimes Bureau created a comprehensive list of repeat offenders and high
crime areas to police as part of this reduction operation. Reducing organized
retail theft across our community directly addresses many concerns seen around
the nation. "Retail theft affects everyone. It's why we see more and more items
under lock and key when we shop and in consumers end up paying for it the long
run in the form of higher prices," said Interim Phoenix Police Chief Michael
Sullivan.
The operation took
place September 12-15, 2023, and resulted in the clearance of 248 warrants, 64
arrests, and five guns seizures. One of the suspects arrested was linked to more
than $37,000 worth of stolen jewelry.
The investigation connected this suspect to six cases from different areas
within the City of Phoenix. That suspect was arrested on felony shoplifting and
theft charges.
The Phoenix Police
Department would like to extend thanks to those partnerships that made this
Operation successful. Four other Valley agencies made the 64 arrests, Chandler
Police, Gilbert Police, Scottsdale Police and Surprise Police.
phoenix.gov
Portland, OR: 100 key fobs found in Tigard; Gresham man faces 26 charges
A
sleeping man found inside a stolen car is now facing dozens of felonies for his
alleged connection to at least 10 different burglary and theft cases. Trey
Huggett was arrested around 5 a.m. Sunday, Tigard police said in a release,
after he was spotted sleeping in a stolen car on SW Maplewood Drive. The
officers recognized him as the suspect in recent burglary cases. Once he was
arrested, police said, they round a stolen handgun, burglary tools and about 100
car key fobs. It's believed the 30-year-old Gresham resident
targeted car
dealerships and commercial properties.
koin.com
Nashville,
TN: More than $50K in Gucci merch damaged, thieves steal thousands more from
Green Hills Mall
More than $50,000 worth of Gucci merchandise was damaged and thousands more
stolen by shoplifting suspects on Friday, Sept. 29 at the Gucci store at Green
Hills Mall, according to the Metro Nashville Police Department. Police said
three suspects, a woman and two men, entered the Gucci store and took thousands
of dollars worth of merchandise before running out of the business.
wsmv.com
San Luis Obispo, CA: Two women steal $44k worth of designer glasses from
Sunglass Hut
San Luis Obispo police responded to reports of a theft that happened at Sunglass
Hut in San Luis Obispo Wednesday afternoon. It happened at 2:38 p.m. and when
officers arrived they learned that two females entered the Sunglass Hut and
started placing high-end sunglasses into bags, then quickly left the store.
Police determined that more than $44,000 worth of merchandise was stolen.
Approximately 30 minutes later, a California Highway Patrol officer spotted the
suspect vehicle traveling northbound on Highway 101. San Luis Obispo Police
detectives went to the traffic stop and were able to positively identify the
suspects as 22-year-old Akaija Elder of Fairfield, and 19-year-old Maiya Green
of Vallejo as the suspects in the theft. Police say the stolen property was
found in the car and recovered.
ksby.com
Colton, CA: Police Arrest Three Suspects in $12,000 Theft at Colton WSS Store
"On 09/24/2023 at approximately 8:23PM hours, Colton Police Officers were
dispatched to the WSS located at 1125 N Mt Vernon Ave reference a theft. With
the assistance of @sanbernardino_pd officers Colton Police Officers were able to
locate and detain the three subjects. Subsequently all three subjects were
placed under arrest for various charges. Merchandise worth over $12,000 was
recovered."
crimevoice.com
Americus, GA: Felon convicted of stealing 5 guns from Georgia Walmart
A Georgia man will serve more than seven years in prison after pleading guilty
to stealing five guns from Walmart before attempting to sell them for cash and
drugs. According to the U.S. Attorney's Office for the Middle District of
Georgia, Brandon Michael Hatfield stole several guns from a Walmart in Americus,
Georgia before he was caught. The U.S. Department of Justice said Hatfield was
stopped by store employees in November 2022 before he was able to leave the
store with a .22LR caliber rifle. As previously reported, Hatfield stole several
guns over several weeks and then "quickly traded them for cash and drugs,"
according to U.S. Attorney Peter D. Leary. According to the USDOJ,
investigators
determined that Hatfield stole five rifles on five separate occasions between
November 1 and November 16, 2022 After he was caught, he admitted to officers
that he had stolen the weapons to exchange them for money and drugs.
georgialawnews.com
San Francisco, CA: 10 Cellphones Stolen at Gunpoint From City Center Shopping
Mall AT&T Store
Little Rock, AR: Man arrested for allegedly shoplifting $2,200 in merchandise;
fire door exit
NRF has declared Oct. 26 as Fight Retail Crime Day
A day of action to unite the retail community
to advocate
for solutions in combating organized retail crime.
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Shootings & Deaths
Fort Pierce, FL: One wounded in shooting at Publix plaza in Fort Pierce; one in
custody
One person is in custody following a Thursday morning non-fatal shooting in the
area of the Taylor Creek Commons plaza, a Fort Pierce police spokesperson said.
Police about 9:03 a.m. Thursday went to the plaza on the west side of U.S. 1
north of the downtown area regarding a possible gunshot wound, said Larry Croom,
police spokesperson. Croom said investigators learned a car pulled in the
parking lot with a woman and two men in it. The woman got out and went into a
store. Croom said the two men in the car got out and got into an altercation
near the car. "One shot the other," Croom said. "The victim got out and ran down
the front of the plaza into Publix." The man who was shot was taken to HCA
Florida Lawnwood Hospital in Fort Pierce with non-life threatening injuries,
Croom said.
tcpalm.com
Fresno, CA: Police Officers shoot suspect after stabbing of gas station clerk
Fresno police are investigating after officers shot a stabbing suspect in
Northwest Fresno early Thursday morning. Officers responded to a stabbing call
at 12:30 am at the AM/PM Convenience store at the Arco gas station on the corner
of Bullard Avenue and Figarden Drive. "Our original victim, who is a 40-year-old
Indian male, was a store clerk. Now, new information that I can clarify this
morning: he was actually attacked inside of the store. The attack was very, very
aggressive," said Fresno Police Chief Paco Balderrama. "I don't know what led
up, whether there were words exchanged or whatever else, but, you know, simply
the victim was doing his job, trying to make a living, you know, trying to run
the store."
abc30.com
Robberies,
Incidents & Thefts
Orange, City, FL: Woman kidnapped, robbed at gunpoint at Ollies store
Two
people were arrested for allegedly kidnapping a woman at gunpoint at an Orange
City Ollies and taking her to a bank to rob her, deputies said. Gloria Lopez-Henao
and Jorge Rueda were arrested for kidnapping during the commission of a felony
and robbery with a firearm, arrest records show. On September 15, deputies said
the woman was shopping inside Ollies when she was approached by Henao who asked
the woman if she knew a notary. A few moments later, Henao brought Rueda over to
the woman an arrest affidavit shows. Rueda retrieved a small black gun and
pointed it at the woman and told her to leave with them, deputies said. They
stopped at a PNC Bank first where Rueda reportedly went inside and came back
outside with a dark blue deposit bag. The duo then took the woman to her bank -
a Chase Bank where she withdrew $360. The couple then drove to a Target store
with the woman in the car and told her to go inside to get medication. The woman
told deputies once she got closer to Target and realized the car was no longer
there, she called 911, deputies said. During the investigation, video footage
showed the woman exiting Ollies with Henao and Rueda and getting into a
tan-colored car. Rueda and Henao were identified following a review of
surveillance video from Chase Bank, deputies said.
news.yahoo.com
Los Angles, CA: Burglars hit several San Fernando Valley pharmacies overnight
A
crew of burglars targeted three pharmacies within the San Fernando Valley in the
early morning hours Thursday, stealing merchandise, various drugs and at one
location they stole an entire safe of Schedule II narcotics. The Los Angeles
Police Department released surveillance footage from St. Mary Pharmacy in
Northridge that shows a black Dodge Durango, which was reportedly stolen, pull
up to the pharmacy just before 3 a.m. Four suspects wearing dark clothing and
headlamps, get out of the vehicle, break down the shop's front door and raid the
pharmacy -- grabbing pill bottles and whatever they can get their hands on. One
hour later, police say the same group hit a Pacoima pharmacy at Van Nuys
Boulevard and Norris Avenue, then went to a pharmacy in Valley Village on
Riverside Drive. Police said at this location they stole an entire safe of
Schedule II narcotics. Police say there was a fifth female suspect at one of the
locations.
cbsnews.com
Chicago, IL: Update: FBI releases video of armored truck robbery outside
suburban Walmart
The
FBI has released video footage showing an armed robbery involving an armored
truck that occurred earlier this week in Country Club Hills. According to the
FBI, the incident unfolded when armored guards were conducting a money transfer
operation at a Walmart store near 167th & Pulaski. Suspects in a sedan drove up
and began shooting. In response, the guards, along with a Walmart security
guard, returned fire. The armored truck driver also took action by trying to
block the suspects' vehicle. Following the exchange of gunfire, two individuals,
possibly accompanied by a woman, fled into the Walmart parking lot. They
forcibly took a shopper's vehicle before leaving the area. Investigators believe
that at least one of the suspects may have been injured during the incident. The
incident occurred around 10:30 a.m. and resulted in the Walmart premises being
cordoned off with police tape. Two vehicles, an armored Loomis truck and another
car with front-end damage, were marked as evidence.
fox32chicago.com
San Ramon, CA: Man who defrauded victim out of $2K arrested on Golf Course by
San Ramon Police
The
San Ramon Police Department announced the arrest of Brent Palmer, 53 of Santa
Cruz after a victim reported being defrauded out of nearly $2k. According to
police, the victim was promised high end golf clubs. Police said in response,
Officer Tyrovolas began an investigation and identified the suspect who had made
a habit of playing local courses in order to victimize those he played with.
Tyrovolas located the suspect at a local course. At that point, Officer
Tyrovolas and his partners borrowed carts of their own from the pro shop and
visited our suspect on the 8th hole where he was promptly taken into custody.
Palmer was arrested for fraud related charges and outstanding related warrants
for similar crimes in other counties. According to Lt. Tami Williams, at the
time of his arrest, Mr. Palmer was in possession of another golfer's credit
card. "Further investigation revealed the credit card's owner had golfed with
him in Pleasanton recently. Mr. Palmer was never given permission to have the
credit card and associated fraudulent charges were identified," said Williams.
"The victim in our case played a round of golf with Mr. Palmer." Williams
further explained that Palmer relayed to the victim he was a junior college golf
coach and had a friend who worked for a high-end golf club manufacturer. Mr.
Palmer offered to obtain a discounted set of golf clubs in exchange for money.
The victim provided a payment to Mr. Palmer, in belief he would be receiving
golf clubs, yet never did. Palmer was also found to have multiple active arrest
warrants from various jurisdictions for theft related charges, as well as
possession of narcotics. He was subsequently arrested and booked into the
Martinez Detention Facility.
contracosta.news
Davenport, IA: Man scared Walmart employees with BB gun
A 33-year-old Rock Island man is in custody after police allege he scared
Walmart employees with a BB gun early Wednesday, according to court records.
Court records show Kevin Simmons faces a charge of first-degree robbery, and is
being held on $25,000 bond in Scott County Jail. At 9 a.m. Wednesday, Simmons
was accused of shoplifting from Walmart, 3101 W. Kimberly Road, Davenport,
Davenport Police allege in arrest affidavits. "When
confronted by employees, (Simmons) removed a firearm from his pants and placed
it at his side as he turned to face the employees. This act placed the
employees in immediate fear of injury or death," police allege in affidavits.
Affidavits say Simmons then took off. The
total value of the items
stolen was $43.85. The firearm was later determined to be a BB gun,
affidavits say.
ourquadcities.com
St Louis, MO: DOJ: : St. Louis Man Admits Six Cellphone and Dollar Store Armed
Robberies
San Francisco, CA: Cash-Heavy Small Businesses in San Francisco Report Surge in
Break-Ins, Claim Police Can Do Nothing
Gainesville, FL: Woman on pre-trial diversion arrested for C-Store Armed Robbery
Gwinnett County, GA: Gwinnett PD make arrest in 17 commercial burglaries
throughout Gwinnett
Memphis, TN: Woman deposits phony check, steals $39K from bank
Cary, NC: Police arrest man suspected of armed robbery in parking lot outside
Bass Pro Shop
Austintown, OH: Austintown Police say she stole cash from a Walmart register
Fire/Arson
Hernando, MS: Man allegedly starts fire inside a Walmart restroom
A man went into a Walmart restroom in Hernando, Mississippi, and set toilet
paper on fire, according to the Hernando Police Department. Thursday morning,
police said that the suspect caused a small fire but it did minor damage and no
one was reported injured. It is also reported that the suspect got away.
wreg.com
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•
AT&T - San Francisco,
CA - Armed Robbery
•
C-Store - Toledo, OH -
Armed Robbery
•
C-Store - Fort
Lauderdale, FL - Armed Robbery
•
C-Store - Beaufort
County, SC - Armed Robbery
•
C-Store - Gainesville,
FL - Armed Robbery
•
Eyewear - San Luis
Obispo, CA - Robbery
•
Gaming - Durham, NC -
Armed Robbery
•
Grocery - Charlotte,
NC - Armed Robbery
•
Gun - Phoenix, AZ -
Burglary
•
Gun - Reidsville, NC -
Burglary
•
Jewelry - Palm Desert,
CA - Armed Robbery
• Jewelry - Las Cruces,
NM - Armed Robbery
•
Pharmacy - Colerain
Township, OH - Armed Robbery
•
Pharmacy - Memphis, TN
- Burglary
•
Pharmacy - Los
Angeles, CA - Burglary
•
Pharmacy - Los
Angeles, CA - Burglary
•
Pharmacy - Los
Angeles, CA - Burglary
•
Restaurant - Utica, NY
- Armed Robbery
•
Restaurant - Houston,
TX - Armed Robbery
•
Restaurant - Texas
City, TX - Burglary
•
Restaurant - Texas
City, TX - Burglary
•
Restaurant - Texas
City, TX - Burglary
•
Shoe - Colton, CA -
Robbery |
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Daily Totals:
• 14 robberies
• 9 burglaries
• 0 shooting
• 0 killed |
Weekly Totals:
• 92 robberies
• 29 burglaries
• 6 shooting
• 2 killed |
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Click to enlarge map
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None to report.
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
An
Industry Obligation - Staffing 'Best in Class' Teams
Every one has a role to play in building an
industry.
Filled your job? Any good candidates left over?
Help Your Colleagues - Your Industry - Build
a 'Best in Class' Community
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
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District Asset Protection Partner
Tucson and Chandler/Phoenix, AZ
Area - posted
September 27
The Asset Protection (AP) Partner is a strong communicator, advisor,
investigator, and compliance partner. This role is responsible for asset
protection program execution at all levels and implementing methods to prevent,
and control losses, in support of protecting company assets. This role
collaborates with store teams, Human Resources, Supply Chain, and District
Management...
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District Asset Protection Partner
West Sacramento, CA - posted
September 26
The District Asset Protection (AP) Partner is a strong communicator,
advisor, investigator, and compliance partner to our Stores. This role is
responsible for driving shrink improvement and leadership of asset protection
program execution at the District level. The District AP Partner is responsible
for assessing store-based shrink initiatives, promoting shrink awareness, and
implementing methods to prevent, and control losses...
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Asset Protection Specialist
Newburgh, NY - posted
September 25
The Asset Protection Specialist role at Ocean State Job
Lot is responsible for protecting company assets and monitoring store activities
to reduce property or financial losses. This role partners closely with store
leadership and the Human Resources team, when applicable, to investigate known
or suspected internal theft, external theft, and vendor fraud...
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Security Director
Chicago, IL - posted
September 7
Reporting to the VP of Corporate Security, the Director of
Corporate Security is a professional security practitioner that acts as an
advisor/consultant to the assigned Property Management Group. Responsibilities
include monitoring security vendors' performance, evaluating for contract
compliance, and serving as a program quality control manager...
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District Asset Protection Manager
Washington, DC - posted
August 31
The MidAtlantic Division has an opening for a District Asset Protection
Manager in Northern Virginia. This person will support Fairfax, Arlington, and
Loudoun counties. This is a salary role with up to 70% travel within the
assigned district. District Asset Protection Manager will provide
positive/proactive leadership, and instruction in the area of Security/Asset
Protection...
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Corporate & Supply Chain Asset Protection Leader
Quincy, MA - posted
August 3
The primary purpose of this position is to manage the
Corporate Asset Protection function for all US Support Offices and Supply Chain.
Direct team in the design, implementation and management of physical security
processes and equipment to ensure facilities are considered a safe and secure
environment for all associates and external parties...
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Occupational Health & Safety Manager
Mount Horeb, WI - posted
July 27
This role is responsible for examining the workplace for
environmental or physical factors that could affect employee or guest health,
safety, comfort, and performance. This role is also responsible for reducing the
frequency and severity of accidents. To be successful in the role, you will need
to work closely with management, employees, and relevant regulatory bodies...
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Manager, Physical Security
Jacksonville, FL - posted
July 7
Responsible for overseeing all aspects of the company's
physical security strategy for retail stores, warehouses, and store support
center and field offices. This includes responsibility for the capital expense
and repair budgets, developing written specifications, layout and design for all
systems and to ensure all installations and repairs are made to SEG standards...
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Regional AP Mgr - South FL Market - Bilingual required
Miami, FL - posted
August 8
Responsible for managing asset protection programs
designed to minimize shrink, associate and customer liability accidents, bad
check and cash loss, and safety incidents for stores within assigned region.
This position will develop the framework for the groups' response to critical
incidents, investigative needs, safety concerns and regulatory agency visits...
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The difference between success and failure is in the planning and the execution.
Taking something from a thought or idea to a reality can be a long and painful
process lined with failures and detractors. But a great idea is only as good as
the plan you have to bring it to life and the execution everyone delivers to
give it a life. Because without the two the great idea never existed. As one "C"
level executive once told me - He never saw a bad great idea as it was always
the failed plan to roll it out and the poor execution that killed it.
Just a Thought, Gus
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